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You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com.\u003C/p>\u003Cp>\u003Cb>RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cp>Technical Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Supports implants of all CRM products post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides on-call support as needed on evenings and weekends post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide troubleshooting support as requested\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Operational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Assures completion of patient registration and any other required hospital documentation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Helps manage consignment inventory and trunk inventory once obtained\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides additional inventory support to meet customer needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintains software on programmers throughout the district as directed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with managing daily coverage logistics as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Educational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Sales Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with obtaining customer POs throughout the quarter\u003C/p>\u003C/li>\u003Cli>\u003Cp>Has a basic understanding of the competitive landscape\u003C/p>\u003C/li>\u003Cli>\u003Cp>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Ongoing Technical Development\u003C/p>\u003Cul>\u003Cli>\u003Cp>Stays up to date on new products, solutions and patient management offerings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Completes all assigned training in a timely manner\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Performs other related duties as assigned\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - BASIC QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Thorough working knowledge of medical terminology and the medical device industry\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong work ethic in accomplishing objectives of the position\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expertise with Microsoft tools & other applications (i.e., SalesForce.com)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to meet vendor credentialing requirements\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent customer service skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent interpersonal, written/verbal communication skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuous verbal and written communication\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/p>\u003C/li>\u003Cli>\u003Cp>Sitting, standing and/or walking for up to eight plus hours per day\u003C/p>\u003C/li>\u003Cli>\u003Cp>Environmental exposures include eye protection, infectious disease and radiation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent bending/stooping, squatting and balance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must be able to drive approximately 80% of the time within assigned territory.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum travel of 10%\u003C/p>\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):72000-90000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 10 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.POSITION DESCRIPTION: Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com.RESPONSIBILITIES:Technical SupportSuccessfully completes CRM Field Technical Training – including online and field-based trainingPerforms checks/interrogations of all CRM medical device systems post sign-offSupports implants of all CRM products post sign-offProvides on-call support as needed on evenings and weekends post sign-offProvide troubleshooting support as requestedOperational SupportAssures completion of patient registration and any other required hospital documentationHelps manage consignment inventory and trunk inventory once obtainedProvides additional inventory support to meet customer needsMaintains software on programmers throughout the district as directedAssists with managing daily coverage logistics as neededEducational SupportEducates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completedAssists with educating and training new Clinical Specialists and Sales Representatives post sign-offSales SupportPartners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customerAssists with obtaining customer POs throughout the quarterHas a basic understanding of the competitive landscapeIndependently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectivesOngoing Technical DevelopmentStays up to date on new products, solutions and patient management offeringsCompletes all assigned training in a timely mannerPerforms other related duties as assignedMUST HAVE - BASIC QUALIFICATIONS:IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUMEHigh School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computingNICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:Thorough working knowledge of medical terminology and the medical device industryProven ability to build/maintain positive relationships with peers and colleagues across organization levelsStrong work ethic in accomplishing objectives of the positionExpertise with Microsoft tools & other applications (i.e., SalesForce.com)Ability to meet vendor credentialing requirementsExcellent customer service skillsExcellent interpersonal, written/verbal communication skillsAbility to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlinesPHYSICAL JOB REQUIREMENTS:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsFrequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobileContinuous verbal and written communicationFrequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same levelSitting, standing and/or walking for up to eight plus hours per dayEnvironmental exposures include eye protection, infectious disease and radiationAbility to wear 7-9 lbs of lead for extended periods of time while in the O.R.Frequently required to use hands to finger, handle or feel objects, tools or controlsAbility to effectively use a mobile phone, PC, keyboard and mouseFrequent bending/stooping, squatting and balanceSpecific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computerMust be able to drive approximately 80% of the time within assigned territory.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   Travel Requirements:Minimum travel of 10%A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):72000-90000The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",0,1780543838000,"2026-06-04 05:32:33","2026-06-04T03:32:33.000Z","USD",{"jsonldValid":27,"jsonld":28},true,"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Clinical Specialist, Cardiac Rhythm Management (CRM) - Milwaukee, WI\",\"description\":\"We anticipate the application window for this opening will close on - 10 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com.\u003C/p>\u003Cp>\u003Cb>RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cp>Technical Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Supports implants of all CRM products post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides on-call support as needed on evenings and weekends post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide troubleshooting support as requested\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Operational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Assures completion of patient registration and any other required hospital documentation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Helps manage consignment inventory and trunk inventory once obtained\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides additional inventory support to meet customer needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintains software on programmers throughout the district as directed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with managing daily coverage logistics as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Educational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Sales Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with obtaining customer POs throughout the quarter\u003C/p>\u003C/li>\u003Cli>\u003Cp>Has a basic understanding of the competitive landscape\u003C/p>\u003C/li>\u003Cli>\u003Cp>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Ongoing Technical Development\u003C/p>\u003Cul>\u003Cli>\u003Cp>Stays up to date on new products, solutions and patient management offerings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Completes all assigned training in a timely manner\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Performs other related duties as assigned\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - BASIC QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Thorough working knowledge of medical terminology and the medical device industry\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong work ethic in accomplishing objectives of the position\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expertise with Microsoft tools & other applications (i.e., SalesForce.com)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to meet vendor credentialing requirements\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent customer service skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent interpersonal, written/verbal communication skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuous verbal and written communication\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/p>\u003C/li>\u003Cli>\u003Cp>Sitting, standing and/or walking for up to eight plus hours per day\u003C/p>\u003C/li>\u003Cli>\u003Cp>Environmental exposures include eye protection, infectious disease and radiation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent bending/stooping, squatting and balance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must be able to drive approximately 80% of the time within assigned territory.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum travel of 10%\u003C/p>\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):72000-90000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-06-04T03:32:33.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"05ff80abbb1a7ce2105041be8354e42873ee34f74d81755fc1e55897dbf005ff\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Milwaukee\",\"addressRegion\":\"Wisconsin\",\"addressCountry\":\"US\"}}}",{"id":30,"slug":31,"title":32,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":33,"country":34,"remote":15,"employmentType":35,"department":18,"content_html":36,"content_text":20,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":24,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":37},"12d5a5740efb86f8735923c41ee28429f7bbc2d82eb779c1d27fa1433b1e1db9","clinical-specialist-cardiac-rhythm-management-crm-new-brunsw-at-medtronic-c32ed7566b","Clinical Specialist, Cardiac Rhythm Management (CRM) - New Brunswick, NJ","New Brunswick","Australia",[17],"We anticipate the application window for this opening will close on - 10 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com.\u003C/p>\u003Cp>\u003Cb>RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cp>Technical Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Supports implants of all CRM products post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides on-call support as needed on evenings and weekends post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide troubleshooting support as requested\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Operational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Assures completion of patient registration and any other required hospital documentation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Helps manage consignment inventory and trunk inventory once obtained\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides additional inventory support to meet customer needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintains software on programmers throughout the district as directed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with managing daily coverage logistics as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Educational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Sales Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with obtaining customer POs throughout the quarter\u003C/p>\u003C/li>\u003Cli>\u003Cp>Has a basic understanding of the competitive landscape\u003C/p>\u003C/li>\u003Cli>\u003Cp>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Ongoing Technical Development\u003C/p>\u003Cul>\u003Cli>\u003Cp>Stays up to date on new products, solutions and patient management offerings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Completes all assigned training in a timely manner\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Performs other related duties as assigned\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - BASIC QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Thorough working knowledge of medical terminology and the medical device industry\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong work ethic in accomplishing objectives of the position\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expertise with Microsoft tools & other applications (i.e., SalesForce.com)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to meet vendor credentialing requirements\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent customer service skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent interpersonal, written/verbal communication skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuous verbal and written communication\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/p>\u003C/li>\u003Cli>\u003Cp>Sitting, standing and/or walking for up to eight plus hours per day\u003C/p>\u003C/li>\u003Cli>\u003Cp>Environmental exposures include eye protection, infectious disease and radiation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent bending/stooping, squatting and balance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must be able to drive approximately 80% of the time within assigned territory.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum travel of 10%\u003C/p>\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):72000-90000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>",{"jsonldValid":27,"jsonld":38},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Clinical Specialist, Cardiac Rhythm Management (CRM) - New Brunswick, NJ\",\"description\":\"We anticipate the application window for this opening will close on - 10 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com.\u003C/p>\u003Cp>\u003Cb>RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cp>Technical Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Supports implants of all CRM products post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides on-call support as needed on evenings and weekends post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide troubleshooting support as requested\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Operational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Assures completion of patient registration and any other required hospital documentation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Helps manage consignment inventory and trunk inventory once obtained\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides additional inventory support to meet customer needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintains software on programmers throughout the district as directed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with managing daily coverage logistics as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Educational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Sales Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with obtaining customer POs throughout the quarter\u003C/p>\u003C/li>\u003Cli>\u003Cp>Has a basic understanding of the competitive landscape\u003C/p>\u003C/li>\u003Cli>\u003Cp>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Ongoing Technical Development\u003C/p>\u003Cul>\u003Cli>\u003Cp>Stays up to date on new products, solutions and patient management offerings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Completes all assigned training in a timely manner\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Performs other related duties as assigned\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - BASIC QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Thorough working knowledge of medical terminology and the medical device industry\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong work ethic in accomplishing objectives of the position\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expertise with Microsoft tools & other applications (i.e., SalesForce.com)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to meet vendor credentialing requirements\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent customer service skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent interpersonal, written/verbal communication skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuous verbal and written communication\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/p>\u003C/li>\u003Cli>\u003Cp>Sitting, standing and/or walking for up to eight plus hours per day\u003C/p>\u003C/li>\u003Cli>\u003Cp>Environmental exposures include eye protection, infectious disease and radiation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent bending/stooping, squatting and balance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must be able to drive approximately 80% of the time within assigned territory.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum travel of 10%\u003C/p>\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):72000-90000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-06-04T03:32:33.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"12d5a5740efb86f8735923c41ee28429f7bbc2d82eb779c1d27fa1433b1e1db9\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"New Brunswick\",\"addressRegion\":\"New Jersey\",\"addressCountry\":\"AU\"}}}",{"id":40,"slug":41,"title":42,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":43,"country":14,"remote":15,"employmentType":44,"department":18,"content_html":45,"content_text":46,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":24,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":47},"571badaf4830fa0eb1eec8b7b2a86995c6af3b70605f9a98ea1ea226b6e504a1","clinical-specialist-crm-lynchburg-va-at-medtronic-eb70309aba","Clinical Specialist CRM - Lynchburg, VA","Lynchburg",[17],"We anticipate the application window for this opening will close on - 10 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE:  POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Technical Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/li>\u003Cli>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/li>\u003Cli>Supports implants of all CRM products post sign-off\u003C/li>\u003Cli>Provides on-call support as needed on evenings and weekends post sign-off\u003C/li>\u003Cli>Provide troubleshooting support as requested\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Operational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Assures completion of patient registration and any other required hospital documentation\u003C/li>\u003Cli>Helps manage consignment inventory and trunk inventory once obtained\u003C/li>\u003Cli>Provides additional inventory support to meet customer needs\u003C/li>\u003Cli>Maintains software on programmers throughout the district as directed\u003C/li>\u003Cli>Assists with managing daily coverage logistics as needed\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/li>\u003Cli>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Sales Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/li>\u003Cli>Assists with obtaining customer POs throughout the quarter\u003C/li>\u003Cli>Has a basic understanding of the competitive landscape\u003C/li>\u003Cli>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ongoing Technical Development\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Stays up to date on new products, solutions and patient management offerings\u003C/li>\u003Cli>Completes all assigned training in a timely manner\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Performs other related duties as assigned\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - BASIC QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/li>\u003Cli>Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/li>\u003Cli>Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Thorough working knowledge of medical terminology and the medical device industry\u003C/li>\u003Cli>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/li>\u003Cli>Strong work ethic in accomplishing objectives of the position\u003C/li>\u003Cli>Expertise with Microsoft tools & other applications (i.e., SalesForce.com)\u003C/li>\u003Cli>Ability to meet vendor credentialing requirements\u003C/li>\u003Cli>Excellent customer service skills\u003C/li>\u003Cli>Excellent interpersonal, written/verbal communication skills\u003C/li>\u003Cli>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/li>\u003Cli>Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/li>\u003Cli>Continuous verbal and written communication\u003C/li>\u003Cli>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/li>\u003Cli>Sitting, standing and/or walking for up to eight plus hours per day\u003C/li>\u003Cli>Environmental exposures include eye protection, infectious disease and radiation\u003C/li>\u003Cli>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/li>\u003Cli>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/li>\u003Cli>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/li>\u003Cli>Frequent bending/stooping, squatting and balance\u003C/li>\u003Cli>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/li>\u003Cli>Must be able to drive approximately 80% of the time within assigned territory.\u003C/li>\u003Cli>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/li>\u003Cli>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum travel of 10%\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $72,000.00 - $90,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 10 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.comA DAY IN THE LIFE:  POSITION RESPONSIBILITIES:Technical SupportSuccessfully completes CRM Field Technical Training – including online and field-based trainingPerforms checks/interrogations of all CRM medical device systems post sign-offSupports implants of all CRM products post sign-offProvides on-call support as needed on evenings and weekends post sign-offProvide troubleshooting support as requestedOperational SupportAssures completion of patient registration and any other required hospital documentationHelps manage consignment inventory and trunk inventory once obtainedProvides additional inventory support to meet customer needsMaintains software on programmers throughout the district as directedAssists with managing daily coverage logistics as neededEducational SupportEducates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completedAssists with educating and training new Clinical Specialists and Sales Representatives post sign-offSales SupportPartners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customerAssists with obtaining customer POs throughout the quarterHas a basic understanding of the competitive landscapeIndependently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectivesOngoing Technical DevelopmentStays up to date on new products, solutions and patient management offeringsCompletes all assigned training in a timely mannerPerforms other related duties as assignedMUST HAVE - BASIC QUALIFICATIONS:IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUMEHigh School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computingNICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:Thorough working knowledge of medical terminology and the medical device industryProven ability to build/maintain positive relationships with peers and colleagues across organization levelsStrong work ethic in accomplishing objectives of the positionExpertise with Microsoft tools & other applications (i.e., SalesForce.com)Ability to meet vendor credentialing requirementsExcellent customer service skillsExcellent interpersonal, written/verbal communication skillsAbility to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlinesPHYSICAL JOB REQUIREMENTS:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsFrequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobileContinuous verbal and written communicationFrequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same levelSitting, standing and/or walking for up to eight plus hours per dayEnvironmental exposures include eye protection, infectious disease and radiationAbility to wear 7-9 lbs of lead for extended periods of time while in the O.R.Frequently required to use hands to finger, handle or feel objects, tools or controlsAbility to effectively use a mobile phone, PC, keyboard and mouseFrequent bending/stooping, squatting and balanceSpecific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computerMust be able to drive approximately 80% of the time within assigned territory.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   Travel Requirements:Minimum travel of 10%A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.ABOUT MEDTRONICTogether, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employeesThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):USA: $72,000.00 - $90,000.00The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",{"jsonldValid":27,"jsonld":48},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Clinical Specialist CRM - Lynchburg, VA\",\"description\":\"We anticipate the application window for this opening will close on - 10 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE:  POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Technical Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/li>\u003Cli>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/li>\u003Cli>Supports implants of all CRM products post sign-off\u003C/li>\u003Cli>Provides on-call support as needed on evenings and weekends post sign-off\u003C/li>\u003Cli>Provide troubleshooting support as requested\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Operational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Assures completion of patient registration and any other required hospital documentation\u003C/li>\u003Cli>Helps manage consignment inventory and trunk inventory once obtained\u003C/li>\u003Cli>Provides additional inventory support to meet customer needs\u003C/li>\u003Cli>Maintains software on programmers throughout the district as directed\u003C/li>\u003Cli>Assists with managing daily coverage logistics as needed\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/li>\u003Cli>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Sales Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/li>\u003Cli>Assists with obtaining customer POs throughout the quarter\u003C/li>\u003Cli>Has a basic understanding of the competitive landscape\u003C/li>\u003Cli>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ongoing Technical Development\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Stays up to date on new products, solutions and patient management offerings\u003C/li>\u003Cli>Completes all assigned training in a timely manner\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Performs other related duties as assigned\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - BASIC QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/li>\u003Cli>Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/li>\u003Cli>Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Thorough working knowledge of medical terminology and the medical device industry\u003C/li>\u003Cli>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/li>\u003Cli>Strong work ethic in accomplishing objectives of the position\u003C/li>\u003Cli>Expertise with Microsoft tools & other applications (i.e., SalesForce.com)\u003C/li>\u003Cli>Ability to meet vendor credentialing requirements\u003C/li>\u003Cli>Excellent customer service skills\u003C/li>\u003Cli>Excellent interpersonal, written/verbal communication skills\u003C/li>\u003Cli>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/li>\u003Cli>Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/li>\u003Cli>Continuous verbal and written communication\u003C/li>\u003Cli>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/li>\u003Cli>Sitting, standing and/or walking for up to eight plus hours per day\u003C/li>\u003Cli>Environmental exposures include eye protection, infectious disease and radiation\u003C/li>\u003Cli>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/li>\u003Cli>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/li>\u003Cli>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/li>\u003Cli>Frequent bending/stooping, squatting and balance\u003C/li>\u003Cli>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/li>\u003Cli>Must be able to drive approximately 80% of the time within assigned territory.\u003C/li>\u003Cli>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/li>\u003Cli>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum travel of 10%\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $72,000.00 - $90,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-06-04T03:32:33.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"571badaf4830fa0eb1eec8b7b2a86995c6af3b70605f9a98ea1ea226b6e504a1\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Lynchburg\",\"addressRegion\":\"Virginia\",\"addressCountry\":\"US\"}}}",{"id":50,"slug":51,"title":52,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":53,"country":14,"remote":15,"employmentType":54,"department":18,"content_html":55,"content_text":56,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":24,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":57},"2cf3c8d9fd323ef740e94fbd28521221ed7ca98600cc31b61a46340c1ccde32c","senior-clinical-specialist-cardiac-rhythm-management-crm-ny-at-medtronic-f0f01992ff","Senior Clinical Specialist, Cardiac Rhythm Management (CRM) - NY","State of New York",[17],"We anticipate the application window for this opening will close on - 10 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.\u003Cp>\u003Cspan>Provide\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>technical, educational, operational and sales support to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the district in meeting\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Cardiac Rhythm Management (\u003C/span>\u003Cspan>CR\u003C/span>\u003Cspan>M\u003C/span>\u003Cspan>)\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>sales and customer service\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>objectives\u003C/span>\u003Cspan>.  CR\u003C/span>\u003Cspan>M\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>processes\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and systems by being accountable, having a voice and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>taking action\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>Clinical Specialists\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>are required to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be within their assigned territory each day to be available as unscheduled needs arise. CS’s are\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>required\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to work\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a number of\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>weekends and holidays during the quarter, as\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>determined\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>by local management\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Weeknight call coverage is the primary responsibility of the Sales Rep\u003C/span>\u003Cspan>, however\u003C/span>\u003Cspan>, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>Medtronic Careers \u003C/p>\u003Cp>\u003Cb>POSITION RESPONSIBILITIES:\u003C/b> \u003C/p>\u003Cp>\u003Cspan>Technical Support\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Successfully completes C\u003C/span>\u003Cspan>RM\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Field Technical Training – including online and field-based training\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Performs\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>checks/\u003C/span>\u003Cspan>interro\u003C/span>\u003Cspan>gations of all C\u003C/span>\u003Cspan>RM\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>medical device systems\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>post sign-off \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Supports implants of all CR\u003C/span>\u003Cspan>M\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>products post sign-off\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provides on-call support as needed\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>on evenings and weekends post sign-off\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide troubleshooting support as requested\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Operational Support\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assures completion of patient registration and any other required hospital documentation\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Helps manage consignment inventory and trunk inventory once obtained\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provides\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>additional\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>inventory support to meet customer needs\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintains software on programmers throughout the district as directed\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assists\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with managing daily coverage\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>logistics\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>as needed\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Educational Support\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Educates and trains physicians, hospital personnel and office staff on products\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>or solutions for which training has been completed\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assists\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Sales Support\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRHF products and solutions offer value to the customer\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assists\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with obtaining customer POs throughout the quarter\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Has a basic understanding of the competitive landscape\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Independently\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>identifies\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Ongoing Technical Development\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Stays up to date on new products,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>solutions\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and patient management offerings\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Completes all assigned training\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>in a timely manner\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>#CVCS\u003C/span> \u003C/p>\u003Cp>\u003Cb>MUST HAVE - MINIMUM\u003Cspan> \u003C/span>QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>High School Diploma PLUS a minimum 8 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company -OR- \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Associate degree\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>PLUS a minimum total 6 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>company -\u003C/span>\u003Cspan>OR- \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor’s Degree PLUS a minimum of 4 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE -\u003Cspan> \u003C/span>DESIRED/PREFERRED QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Thorough working kn\u003C/span>\u003Cspan>owledge of medical terminology and\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the medical device industry\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Proven ability to build/\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>pos\u003C/span>\u003Cspan>itive relationships with peers and\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>colleagues across organization levels\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong work ethic in accomplishing\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>objectives\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of the position\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Expertise\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with Microsoft tools and other applications (i\u003C/span>\u003Cspan>.\u003C/span>\u003Cspan>e.\u003C/span>\u003Cspan>,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>SalesForce.com)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to meet vendor credentialing requirements\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent customer service skills\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent interpersonal, written/verbal communication skills\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to coordinate/\u003C/span>\u003Cspan>participate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>numerous\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequent\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>required travel to customer clinics,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>hospitals,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and offsite meetings\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>While performing the duties of this job, the employee\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>is regularly required to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be independently mobile\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Environmental exposure to i\u003C/span>\u003Cspan>nfectious disease and radiation\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Clinical Specialists\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>are required to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be within their assigned territory each day to be available as unscheduled needs arise. CS’s are\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>required\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to work\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a number of\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>weekend\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and holidays during the quarter, as\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>determined\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>by local management\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Weeknight call coverage is the primary responsibility of the Sales Rep\u003C/span>\u003Cspan>, however\u003C/span>\u003Cspan>, at times, business and/or geographical needs require a CS to be scheduled for\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>week night\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>coverage as approved by regional management.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>unassigned weekends,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>evenings\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and nights.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>as part of your application\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Minimum travel of 10%\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>A commitment to our employees lives at the core of our values. We recognize their contributions. They\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>share in\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the success they help to create\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits\u003Cspan> \u003C/span>\u003C/span>here\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>provides\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6\u003Cspan> \u003C/span>\u003C/span>\u003Cu>here\u003C/u>\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>The\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>provided\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>etc\u003C/span> \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):85000-115000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 10 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeBring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action. Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management. To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at Medtronic Careers POSITION RESPONSIBILITIES: Technical Support Successfully completes CRM Field Technical Training – including online and field-based training Performs checks/interrogations of all CRM medical device systems post sign-off  Supports implants of all CRM products post sign-off Provides on-call support as needed on evenings and weekends post sign-off Provide troubleshooting support as requested Operational Support Assures completion of patient registration and any other required hospital documentation Helps manage consignment inventory and trunk inventory once obtained Provides additional inventory support to meet customer needs Maintains software on programmers throughout the district as directed Assists with managing daily coverage logistics as needed Educational Support Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off Sales Support Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRHF products and solutions offer value to the customer Assists with obtaining customer POs throughout the quarter Has a basic understanding of the competitive landscape Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives Ongoing Technical Development Stays up to date on new products, solutions and patient management offerings Completes all assigned training in a timely manner #CVCS MUST HAVE - MINIMUM QUALIFICATIONS: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME High School Diploma PLUS a minimum 8 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company -OR-  Associate degree PLUS a minimum total 6 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company -OR-  Bachelor’s Degree PLUS a minimum of 4 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company  NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS: Thorough working knowledge of medical terminology and the medical device industry Proven ability to build/maintain positive relationships with peers and colleagues across organization levels Strong work ethic in accomplishing objectives of the position Expertise with Microsoft tools and other applications (i.e., SalesForce.com) Ability to meet vendor credentialing requirements Excellent customer service skills Excellent interpersonal, written/verbal communication skills Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines PHYSICAL JOB REQUIREMENTS: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile. Environmental exposure to infectious disease and radiation Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekend and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for week night coverage as approved by regional management. unassigned weekends, evenings and nights. Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Travel Requirements: Minimum travel of 10% A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here. In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here. The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):85000-115000The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",{"jsonldValid":27,"jsonld":58},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Clinical Specialist, Cardiac Rhythm Management (CRM) - NY\",\"description\":\"We anticipate the application window for this opening will close on - 10 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.\u003Cp>\u003Cspan>Provide\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>technical, educational, operational and sales support to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the district in meeting\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Cardiac Rhythm Management (\u003C/span>\u003Cspan>CR\u003C/span>\u003Cspan>M\u003C/span>\u003Cspan>)\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>sales and customer service\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>objectives\u003C/span>\u003Cspan>.  CR\u003C/span>\u003Cspan>M\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>processes\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and systems by being accountable, having a voice and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>taking action\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>Clinical Specialists\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>are required to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be within their assigned territory each day to be available as unscheduled needs arise. CS’s are\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>required\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to work\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a number of\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>weekends and holidays during the quarter, as\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>determined\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>by local management\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Weeknight call coverage is the primary responsibility of the Sales Rep\u003C/span>\u003Cspan>, however\u003C/span>\u003Cspan>, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>Medtronic Careers \u003C/p>\u003Cp>\u003Cb>POSITION RESPONSIBILITIES:\u003C/b> \u003C/p>\u003Cp>\u003Cspan>Technical Support\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Successfully completes C\u003C/span>\u003Cspan>RM\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Field Technical Training – including online and field-based training\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Performs\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>checks/\u003C/span>\u003Cspan>interro\u003C/span>\u003Cspan>gations of all C\u003C/span>\u003Cspan>RM\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>medical device systems\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>post sign-off \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Supports implants of all CR\u003C/span>\u003Cspan>M\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>products post sign-off\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provides on-call support as needed\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>on evenings and weekends post sign-off\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide troubleshooting support as requested\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Operational Support\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assures completion of patient registration and any other required hospital documentation\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Helps manage consignment inventory and trunk inventory once obtained\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provides\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>additional\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>inventory support to meet customer needs\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintains software on programmers throughout the district as directed\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assists\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with managing daily coverage\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>logistics\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>as needed\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Educational Support\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Educates and trains physicians, hospital personnel and office staff on products\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>or solutions for which training has been completed\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assists\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Sales Support\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRHF products and solutions offer value to the customer\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assists\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with obtaining customer POs throughout the quarter\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Has a basic understanding of the competitive landscape\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Independently\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>identifies\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Ongoing Technical Development\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Stays up to date on new products,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>solutions\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and patient management offerings\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Completes all assigned training\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>in a timely manner\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>#CVCS\u003C/span> \u003C/p>\u003Cp>\u003Cb>MUST HAVE - MINIMUM\u003Cspan> \u003C/span>QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>High School Diploma PLUS a minimum 8 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company -OR- \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Associate degree\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>PLUS a minimum total 6 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>company -\u003C/span>\u003Cspan>OR- \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor’s Degree PLUS a minimum of 4 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE -\u003Cspan> \u003C/span>DESIRED/PREFERRED QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Thorough working kn\u003C/span>\u003Cspan>owledge of medical terminology and\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the medical device industry\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Proven ability to build/\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>pos\u003C/span>\u003Cspan>itive relationships with peers and\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>colleagues across organization levels\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong work ethic in accomplishing\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>objectives\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of the position\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Expertise\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with Microsoft tools and other applications (i\u003C/span>\u003Cspan>.\u003C/span>\u003Cspan>e.\u003C/span>\u003Cspan>,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>SalesForce.com)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to meet vendor credentialing requirements\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent customer service skills\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent interpersonal, written/verbal communication skills\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to coordinate/\u003C/span>\u003Cspan>participate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>numerous\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequent\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>required travel to customer clinics,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>hospitals,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and offsite meetings\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>While performing the duties of this job, the employee\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>is regularly required to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be independently mobile\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Environmental exposure to i\u003C/span>\u003Cspan>nfectious disease and radiation\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Clinical Specialists\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>are required to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be within their assigned territory each day to be available as unscheduled needs arise. CS’s are\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>required\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to work\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a number of\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>weekend\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and holidays during the quarter, as\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>determined\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>by local management\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Weeknight call coverage is the primary responsibility of the Sales Rep\u003C/span>\u003Cspan>, however\u003C/span>\u003Cspan>, at times, business and/or geographical needs require a CS to be scheduled for\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>week night\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>coverage as approved by regional management.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>unassigned weekends,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>evenings\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and nights.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>as part of your application\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Minimum travel of 10%\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>A commitment to our employees lives at the core of our values. We recognize their contributions. They\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>share in\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the success they help to create\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits\u003Cspan> \u003C/span>\u003C/span>here\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>provides\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6\u003Cspan> \u003C/span>\u003C/span>\u003Cu>here\u003C/u>\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>The\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>provided\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>etc\u003C/span> \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):85000-115000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-06-04T03:32:33.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"2cf3c8d9fd323ef740e94fbd28521221ed7ca98600cc31b61a46340c1ccde32c\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"State of New York\",\"addressRegion\":\"United States of America\",\"addressCountry\":\"US\"}}}",{"id":60,"slug":61,"title":62,"companyname":63,"companylogo":64,"companyTagline":65,"companyIndustry":66,"city":67,"country":68,"remote":15,"employmentType":69,"department":18,"content_html":70,"content_text":71,"years":21,"createdAt":72,"updatedAtISO":73,"postedAtISO":74,"hasSalary":15,"salaryMin":75,"salaryMax":75,"currency":76,"schema":77},"f82dbd10ba357b89f7d9e028d0b14a827a18eae81851cadd0b373e1c972247a7","crm-marketing-manager-at-ebay-87f9d6bf19","CRM Marketing Manager","eBay","https://logo.clearbit.com/ebayinc.com","We connect people and build communities to create economic opportunity for all.","Technology, Information and Internet","Toronto","Canada",[17],"\u003Cp>At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\u003C/p>\u003Cp>Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.\u003C/p>\u003Cp>Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.\u003C/p>\u003Cp>\u003Cb>\u003Cb>About the team and the role:\u003C/b>\u003Cb> \u003C/b>\u003C/b>\u003C/p>\u003Cp>eBay Live is redefining the shopping experience by bringing real-time, interactive, and curated live events to buyers worldwide. From collectibles and fashion to luxury goods and sports memorabilia, we’re connecting communities with sellers through innovative, engaging live events. \u003C/p>\u003Cp>We are seeking an experienced and data-driven Marketing Manager to join the eBay Live CRM team. This role will be responsible for developing, executing, and optimizing multi-channel marketing campaigns designed to drive awareness, engagement, and consistent viewership for eBay Live, with a primary focus on the North American market. You will be required to work with cross-functional teams, including the eBay Live Business Unit, Marketing, Product and Analytics.\u003C/p>\u003Cp>\u003Cb>\u003Cb>What you will accomplish: \u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support the NA Marketing Lead in the development and execution of the North American CRM go-to-market strategy for eBay Live, focusing on key initiatives to drive awareness, engagement and viewership.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Closely monitor CRM performance and proactively recommend optimisation ideas and test and learn opportunities. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Support audience segmentation and targeting efforts in partnership with NA Marketing Lead, to ensure relevance and to maintain channel health.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead on the strategy and execution of key eBay Live moments, working closely with cross-functional teams to execute a customer-first and engaging CRM experience. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with creative agencies to develop and implement high-quality content and customer experiences that deeply resonate with the target audience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ownership of project timelines, including tracking campaign development & keeping stakeholders informed. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cb>What you will bring:\u003C/b>\u003Cb> \u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum of 4 years of relevant experience in CRM within an e-commerce or a retail environment. Experience within Live commerce is a plus. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record to develop and implement effective, multi-channel CRM strategies, including expertise in measurement and optimization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong project management skills, with experience managing multiple initiatives simultaneously in a fast-paced environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Project management experience with strong sense of accountability; notable organizational skills, attention to detail, and ability to plan and prioritize in a fast paced environment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication and collaboration skills, with the ability to work effectively across teams in different time zones.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A passion for customer excellence, coupled with a creative, innovative, and data-driven mindset.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Additional Details\u003C/b>\u003C/p>\u003Cp>The base pay range for this position is expected in the range below:\u003C/p>C$85,600 - C$114,300\u003Cp>Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.\u003C/p>\u003Cp>This job posting relates to an existing vacancy within eBay.\u003C/p>\u003Cp>eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.\u003C/p>\u003Cp>We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.\u003C/p>","At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role: eBay Live is redefining the shopping experience by bringing real-time, interactive, and curated live events to buyers worldwide. From collectibles and fashion to luxury goods and sports memorabilia, we’re connecting communities with sellers through innovative, engaging live events. We are seeking an experienced and data-driven Marketing Manager to join the eBay Live CRM team. This role will be responsible for developing, executing, and optimizing multi-channel marketing campaigns designed to drive awareness, engagement, and consistent viewership for eBay Live, with a primary focus on the North American market. You will be required to work with cross-functional teams, including the eBay Live Business Unit, Marketing, Product and Analytics.What you will accomplish: Support the NA Marketing Lead in the development and execution of the North American CRM go-to-market strategy for eBay Live, focusing on key initiatives to drive awareness, engagement and viewership.Closely monitor CRM performance and proactively recommend optimisation ideas and test and learn opportunities. Support audience segmentation and targeting efforts in partnership with NA Marketing Lead, to ensure relevance and to maintain channel health.Lead on the strategy and execution of key eBay Live moments, working closely with cross-functional teams to execute a customer-first and engaging CRM experience. Work with creative agencies to develop and implement high-quality content and customer experiences that deeply resonate with the target audience.Ownership of project timelines, including tracking campaign development & keeping stakeholders informed. What you will bring: Minimum of 4 years of relevant experience in CRM within an e-commerce or a retail environment. Experience within Live commerce is a plus. Proven track record to develop and implement effective, multi-channel CRM strategies, including expertise in measurement and optimization.Strong project management skills, with experience managing multiple initiatives simultaneously in a fast-paced environment.Project management experience with strong sense of accountability; notable organizational skills, attention to detail, and ability to plan and prioritize in a fast paced environmentExcellent communication and collaboration skills, with the ability to work effectively across teams in different time zones.A passion for customer excellence, coupled with a creative, innovative, and data-driven mindset.Additional DetailsThe base pay range for this position is expected in the range below:C$85,600 - C$114,300Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.This job posting relates to an existing vacancy within eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.",1780500179000,"2026-06-03 17:23:39","2026-06-03T15:23:39.000Z",85600,"CAD",{"jsonldValid":27,"jsonld":78},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Marketing Manager\",\"description\":\"\u003Cp>At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\u003C/p>\u003Cp>Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.\u003C/p>\u003Cp>Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.\u003C/p>\u003Cp>\u003Cb>\u003Cb>About the team and the role:\u003C/b>\u003Cb> \u003C/b>\u003C/b>\u003C/p>\u003Cp>eBay Live is redefining the shopping experience by bringing real-time, interactive, and curated live events to buyers worldwide. From collectibles and fashion to luxury goods and sports memorabilia, we’re connecting communities with sellers through innovative, engaging live events. \u003C/p>\u003Cp>We are seeking an experienced and data-driven Marketing Manager to join the eBay Live CRM team. This role will be responsible for developing, executing, and optimizing multi-channel marketing campaigns designed to drive awareness, engagement, and consistent viewership for eBay Live, with a primary focus on the North American market. You will be required to work with cross-functional teams, including the eBay Live Business Unit, Marketing, Product and Analytics.\u003C/p>\u003Cp>\u003Cb>\u003Cb>What you will accomplish: \u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support the NA Marketing Lead in the development and execution of the North American CRM go-to-market strategy for eBay Live, focusing on key initiatives to drive awareness, engagement and viewership.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Closely monitor CRM performance and proactively recommend optimisation ideas and test and learn opportunities. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Support audience segmentation and targeting efforts in partnership with NA Marketing Lead, to ensure relevance and to maintain channel health.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead on the strategy and execution of key eBay Live moments, working closely with cross-functional teams to execute a customer-first and engaging CRM experience. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with creative agencies to develop and implement high-quality content and customer experiences that deeply resonate with the target audience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ownership of project timelines, including tracking campaign development & keeping stakeholders informed. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cb>What you will bring:\u003C/b>\u003Cb> \u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum of 4 years of relevant experience in CRM within an e-commerce or a retail environment. Experience within Live commerce is a plus. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record to develop and implement effective, multi-channel CRM strategies, including expertise in measurement and optimization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong project management skills, with experience managing multiple initiatives simultaneously in a fast-paced environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Project management experience with strong sense of accountability; notable organizational skills, attention to detail, and ability to plan and prioritize in a fast paced environment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication and collaboration skills, with the ability to work effectively across teams in different time zones.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A passion for customer excellence, coupled with a creative, innovative, and data-driven mindset.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Additional Details\u003C/b>\u003C/p>\u003Cp>The base pay range for this position is expected in the range below:\u003C/p>C$85,600 - C$114,300\u003Cp>Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.\u003C/p>\u003Cp>This job posting relates to an existing vacancy within eBay.\u003C/p>\u003Cp>eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.\u003C/p>\u003Cp>We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.\u003C/p>\",\"datePosted\":\"2026-06-03T15:23:39.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"eBay\",\"sameAs\":\"https://www.ebayinc.com\",\"logo\":\"https://logo.clearbit.com/ebayinc.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"eBay\",\"value\":\"f82dbd10ba357b89f7d9e028d0b14a827a18eae81851cadd0b373e1c972247a7\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Toronto\",\"addressCountry\":\"CA\"}}}",{"id":80,"slug":81,"title":82,"companyname":83,"companylogo":84,"companyTagline":85,"companyIndustry":86,"city":87,"country":88,"remote":15,"employmentType":89,"department":90,"content_html":91,"content_text":92,"years":21,"createdAt":72,"updatedAtISO":93,"postedAtISO":94,"hasSalary":15,"salaryMin":95,"salaryMax":96,"currency":25,"schema":97},"fc91f5535b5fc416755c4c67d5b911be2efee82f9c841c7b5ac91f058a3a01b0","customer-marketing-manager-at-wolters-kluwer-66fb59c8cb","Customer Marketing Manager","Wolters Kluwer","https://logo.clearbit.com/wolterskluwer.com","When you have to be right","Information Services","2 Locations","",[17],"Other","\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>We are seeking a strategic and results-driven Customer Marketing Manager to lead initiatives that drive customer engagement, retention, advocacy, and lifetime value. This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey.\u003C/p>\u003Cp>The ideal candidate is both analytical and creative—someone who understands customer behavior, builds meaningful relationships, and translates insights into programs that fuel growth.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities \u003C/b>\u003C/p>\u003Cul>\u003Cli>Develop and execute customer marketing strategies that increase retention, expansion, and customer lifetime value\u003C/li>\u003Cli>Segments and targets customer personas (buying committee, non-clinical buyer) based on their lifecycle stage, product usage, industry, persona and other criteria.\u003C/li>\u003Cli>Plans and executes customer marketing ABM campaigns and programs across multiple channels, such as email, webinars, social media, events, and advocacy platforms.\u003C/li>\u003Cli>Analyze customer data and feedback to identify trends, risks, and opportunities for growth\u003C/li>\u003Cli>Gathers insights and feedback from the market and shares to leadership and functional teams to help identify risks and opportunities.\u003C/li>\u003Cli>Manage customer-focused events such as events, conferences, webinars, user groups, and community initiatives\u003C/li>\u003Cli>Track, measure, and report on key performance metrics (retention, churn, NPS, expansion revenue)\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications\u003C/b>\u003C/p>\u003Cp>Bachelor’s degree or equivalent required.\u003C/p>\u003Cul>\u003Cli>10-15 years of experience in customer marketing, lifecycle marketing, or related roles\u003C/li>\u003Cli>Proven track record of driving customer engagement, retention, and revenue growth\u003C/li>\u003Cli>Proven ability to design and execute targeted, account-specific retention and renewal strategies and campaigns that align with Customer Success and Sales teams, driving contract renewals, expansion opportunities, and long-term customer value through personalized engagement, lifecycle insights, and data-driven campaign optimization.\u003C/li>\u003Cli>Deep experience and strong planning acumen in managing events and conferences as strategic demand-generation channels, driving qualified leads, supporting pipeline growth, and enabling sales teams in customer acquisition and renewal conversations.\u003C/li>\u003Cli>Customer facing experience with a solid understanding of challenges, needs and pain points across diverse markets.\u003C/li>\u003Cli>Thorough understanding and experience of implementing marketing strategies, tactics, and measurement.\u003C/li>\u003Cli>Strong understanding of customer journey mapping and lifecycle strategy\u003C/li>\u003Cli>Experience working cross-functionally with Sales, Customer Success, and  Product Marketing teams\u003C/li>\u003Cli>Data-driven mindset with the ability to translate insights into actionable strategies\u003C/li>\u003Cli>Strong collaboration and cross-functional skills, with the ability to work effectively with internal and external stakeholders at all levels.\u003C/li>\u003Cli>Self-motivated, proactive, and results-oriented, with the ability to manage multiple projects and priorities in a fast-paced environment.\u003C/li>\u003Cli>Excellent communication, storytelling, and project management skills\u003C/li>\u003Cli>Experience in B2B (preferred) or SaaS environments (strongly preferred)\u003C/li>\u003Cli>Travel requirements can be up to 20%.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Key Competencies\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strategic thinking with strong execution skills\u003C/li>\u003Cli>Customer-centric mindset\u003C/li>\u003Cli>Analytical and results-oriented\u003C/li>\u003Cli>Strong collaboration and influence across teams\u003C/li>\u003Cli>Creative problem-solving\u003C/li>\u003C/ul>\u003Ch2>Our Interview Practices\u003C/h2>\u003Cp>\u003Ci>To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.\u003C/i>\u003C/p>\u003Cp>\u003Ci>Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.\u003C/i>\u003C/p>\u003Cp>\u003Cb>Compensation:\u003C/b>\u003C/p>$107,500.00 - $188,400.00 USDThis role is eligible for Bonus.\u003Cp>\u003Ci>Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. \u003C/i>\u003C/p>\u003Ch2>\u003Cb>Additional Information\u003C/b>:\u003C/h2>\u003Cp>Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. \u003C/p>","About the RoleWe are seeking a strategic and results-driven Customer Marketing Manager to lead initiatives that drive customer engagement, retention, advocacy, and lifetime value. This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey.The ideal candidate is both analytical and creative—someone who understands customer behavior, builds meaningful relationships, and translates insights into programs that fuel growth.Key Responsibilities Develop and execute customer marketing strategies that increase retention, expansion, and customer lifetime valueSegments and targets customer personas (buying committee, non-clinical buyer) based on their lifecycle stage, product usage, industry, persona and other criteria.Plans and executes customer marketing ABM campaigns and programs across multiple channels, such as email, webinars, social media, events, and advocacy platforms.Analyze customer data and feedback to identify trends, risks, and opportunities for growthGathers insights and feedback from the market and shares to leadership and functional teams to help identify risks and opportunities.Manage customer-focused events such as events, conferences, webinars, user groups, and community initiativesTrack, measure, and report on key performance metrics (retention, churn, NPS, expansion revenue)QualificationsBachelor’s degree or equivalent required.10-15 years of experience in customer marketing, lifecycle marketing, or related rolesProven track record of driving customer engagement, retention, and revenue growthProven ability to design and execute targeted, account-specific retention and renewal strategies and campaigns that align with Customer Success and Sales teams, driving contract renewals, expansion opportunities, and long-term customer value through personalized engagement, lifecycle insights, and data-driven campaign optimization.Deep experience and strong planning acumen in managing events and conferences as strategic demand-generation channels, driving qualified leads, supporting pipeline growth, and enabling sales teams in customer acquisition and renewal conversations.Customer facing experience with a solid understanding of challenges, needs and pain points across diverse markets.Thorough understanding and experience of implementing marketing strategies, tactics, and measurement.Strong understanding of customer journey mapping and lifecycle strategyExperience working cross-functionally with Sales, Customer Success, and  Product Marketing teamsData-driven mindset with the ability to translate insights into actionable strategiesStrong collaboration and cross-functional skills, with the ability to work effectively with internal and external stakeholders at all levels.Self-motivated, proactive, and results-oriented, with the ability to manage multiple projects and priorities in a fast-paced environment.Excellent communication, storytelling, and project management skillsExperience in B2B (preferred) or SaaS environments (strongly preferred)Travel requirements can be up to 20%.Key CompetenciesStrategic thinking with strong execution skillsCustomer-centric mindsetAnalytical and results-orientedStrong collaboration and influence across teamsCreative problem-solvingOur Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.Compensation:$107,500.00 - $188,400.00 USDThis role is eligible for Bonus.Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information:Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.","2026-06-03 17:23:42","2026-06-03T15:23:42.000Z",107500,188400,{"jsonldValid":15,"jsonld":88},{"id":99,"slug":100,"title":101,"companyname":102,"companylogo":88,"city":103,"country":14,"remote":15,"employmentType":104,"department":18,"content_html":105,"content_text":106,"years":21,"createdAt":72,"updatedAtISO":107,"postedAtISO":108,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":109},"860de577a05ea70c51bdf3e2c4ab2cadc94261b8042247907540b812735021d4","project-manager-lifecycle-marketing-at-floor-and-decor-147cd400d8","Project Manager - Lifecycle Marketing","floor & decor","Atlanta",[17],"\u003Cp>\u003Cb>Your Work Matters\u003C/b>\u003C/p>\u003Cp>The Project Manager - Lifecycle Marketing is responsible for ensuring that the Floor & Decor email marketing program is operating efficiently, effectively and driving the desired results. They will organize, prioritize, and monitor key email marketing operational metrics to ensure flawless execution. The Project Manager - Lifecycle Marketing will frequently work with stakeholders across departments including content, creative, CRM, ecommerce, IT, Operations, stores and agencies. \u003C/p>\u003Cp>\u003Cb>You’ll Be Successful With\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s degree in Communications, Marketing, Business or related field. \u003C/li>\u003Cli>2-4 years of progressive experience in project management, with email marketing experience desired. \u003C/li>\u003Cli>Excellent verbal, written, and interpersonal skills. \u003C/li>\u003Cli>Excellent leadership, project management, collaboration skills and the ability to drive results. \u003C/li>\u003Cli>Ability to proactively manage multiple projects, communicate, and be adaptable to changes in a fast-paced work environment. \u003C/li>\u003Cli>Substantial prioritization, organizational, and calendar-management skills. \u003C/li>\u003Cli>Willingness to work as part of a team and contribute to the success of the group. \u003C/li>\u003Cli>Excels in managing workflow and task management software like Jira, Teamwork, Workfront, or other system. \u003Cspan>\u003Cspan> \u003C/span>\u003C/span>Computer skills in Microsoft Office (Word, Excel, Outlook and PowerPoint). \u003C/li>\u003Cli>Bonus: Strong knowledge of the email landscape and trends. \u003C/li>\u003Cli>Bonus: Familiarity with list segmentation, journeys, API integration, and platform integration. \u003C/li>\u003Cli>Bonus: Experience with email marketing software, such as Salesforce Marketing Cloud or another ESP (Email Service Provider).\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Your Days Will Consist Of\u003C/b> \u003C/p>\u003Cul>\u003Cli>Serving as the key liaison between our agency, Salesforce Marketing Cloud developers, Salesforce Marketing Cloud engineer, IT, creative, content, and Operations.\u003C/li>\u003Cli>Coordinating internal resources, including email developers, engineers, content, creative teams, and third-party partners, to ensure the flawless execution of email development and deployment. This ranges from multi-touch communications such as store event invitations and triggered emails to ongoing communications including newsletters, inspiration catalog launches, and new product feature announcements.\u003C/li>\u003Cli>Ensuring all projects are delivered on time, within scope, and within budget.\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.\u003C/li>\u003Cli>Ensuring resource availability and allocation.\u003C/li>\u003Cli>Developing detailed project plans to track progress and ensure successful delivery.\u003C/li>\u003Cli>Using appropriate verification techniques to manage changes in project scope and schedule.\u003C/li>\u003Cli>Measuring project performance using appropriate systems, tools, and techniques.\u003C/li>\u003Cli>Reporting project status and escalating issues to management as needed.\u003C/li>\u003Cli>Managing relationships with developers and the broader team.\u003C/li>\u003Cli>Performing risk management to minimize project risks.\u003C/li>\u003Cli>Establishing and maintaining relationships with third-party vendors and partners.\u003C/li>\u003Cli>Creating and maintaining comprehensive project documentation.\u003C/li>\u003Cli>Maintaining the email marketing calendar to incorporate cross-functional initiatives into email communications. This includes working across multiple teams and initiatives, including the editorial calendar, proprietary brand launches, individual store event calendars, and credit/clearance promotions.\u003C/li>\u003Cli>Coordinating the development of designed and coded creative assets for email campaigns, from initial asset requests to the creative team through final delivery to agencies.\u003C/li>\u003Cli>Conducting quality assurance testing on all emails prior to deployment to ensure accuracy of content and links.\u003C/li>\u003Cli>Monitoring the ongoing performance of the company’s email program and website, including measuring performance against key performance indicators and business goals.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Working Conditions (travel & environment)\u003C/u> \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Limited travel \u003C/span>\u003Cspan>required\u003C/span>\u003Cspan> including air and car travel.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>While\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>performing\u003C/span>\u003Cspan> the \u003C/span>\u003Cspan>duties\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>of\u003C/span>\u003Cspan> this \u003C/span>\u003Cspan>job,\u003C/span>\u003Cspan> the employee \u003C/span>\u003Cspan>is\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>occasionally\u003C/span>\u003Cspan> exposed to a warehouse environment \u003C/span>\u003Cspan>and\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>moving\u003C/span>\u003Cspan> vehicles. The \u003C/span>\u003Cspan>noise\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>level\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>in\u003C/span>\u003Cspan> the work environment \u003C/span>\u003Cspan>is\u003C/span>\u003Cspan> typically quiet to \u003C/span>\u003Cspan>moderate.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>PHYSICAL/SENSORY    REQUIREMENTS\u003C/u> \u003C/b>\u003C/p>\u003Cp>\u003Cspan>Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force \u003C/span>\u003Cspan>frequently\u003C/span>\u003Cspan> to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the \u003C/span>\u003Cspan>time, but\u003C/span>\u003Cspan> may involve walking or standing for brief periods of time.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Note:\u003C/b>\u003Cspan>  \u003C/span>\u003Ci>Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.\u003C/i> \u003C/p>\u003Cp>\u003Ci>This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.\u003C/i> \u003C/p>\u003Cp>\u003Cb>\u003Cu>Benefits & Rewards\u003C/u>\u003C/b>\u003C/p>\u003Cp>Bonus opportunities & career advancement opportunities at every level\u003C/p>\u003Cp>Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program\u003C/p>\u003Cp>Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) \u003C/p>\u003Cp>Work-life balance, including: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Paid vacation and sick time for eligible associates \u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid holidays plus a personal holiday \u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid Volunteer Time Off that starts on Day 1\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>Equal Employment Opportunity\u003C/b>\u003C/u>\u003C/p>\u003Cp>Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.\u003C/p>\u003Cp>This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.\u003C/p>","Your Work MattersThe Project Manager - Lifecycle Marketing is responsible for ensuring that the Floor & Decor email marketing program is operating efficiently, effectively and driving the desired results. They will organize, prioritize, and monitor key email marketing operational metrics to ensure flawless execution. The Project Manager - Lifecycle Marketing will frequently work with stakeholders across departments including content, creative, CRM, ecommerce, IT, Operations, stores and agencies. You’ll Be Successful WithBachelor’s degree in Communications, Marketing, Business or related field. 2-4 years of progressive experience in project management, with email marketing experience desired. Excellent verbal, written, and interpersonal skills. Excellent leadership, project management, collaboration skills and the ability to drive results. Ability to proactively manage multiple projects, communicate, and be adaptable to changes in a fast-paced work environment. Substantial prioritization, organizational, and calendar-management skills. Willingness to work as part of a team and contribute to the success of the group. Excels in managing workflow and task management software like Jira, Teamwork, Workfront, or other system.  Computer skills in Microsoft Office (Word, Excel, Outlook and PowerPoint). Bonus: Strong knowledge of the email landscape and trends. Bonus: Familiarity with list segmentation, journeys, API integration, and platform integration. Bonus: Experience with email marketing software, such as Salesforce Marketing Cloud or another ESP (Email Service Provider).Your Days Will Consist Of Serving as the key liaison between our agency, Salesforce Marketing Cloud developers, Salesforce Marketing Cloud engineer, IT, creative, content, and Operations.Coordinating internal resources, including email developers, engineers, content, creative teams, and third-party partners, to ensure the flawless execution of email development and deployment. This ranges from multi-touch communications such as store event invitations and triggered emails to ongoing communications including newsletters, inspiration catalog launches, and new product feature announcements.Ensuring all projects are delivered on time, within scope, and within budget. Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.Ensuring resource availability and allocation.Developing detailed project plans to track progress and ensure successful delivery.Using appropriate verification techniques to manage changes in project scope and schedule.Measuring project performance using appropriate systems, tools, and techniques.Reporting project status and escalating issues to management as needed.Managing relationships with developers and the broader team.Performing risk management to minimize project risks.Establishing and maintaining relationships with third-party vendors and partners.Creating and maintaining comprehensive project documentation.Maintaining the email marketing calendar to incorporate cross-functional initiatives into email communications. This includes working across multiple teams and initiatives, including the editorial calendar, proprietary brand launches, individual store event calendars, and credit/clearance promotions.Coordinating the development of designed and coded creative assets for email campaigns, from initial asset requests to the creative team through final delivery to agencies.Conducting quality assurance testing on all emails prior to deployment to ensure accuracy of content and links.Monitoring the ongoing performance of the company’s email program and website, including measuring performance against key performance indicators and business goals.Working Conditions (travel & environment) Limited travel required including air and car travel. While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY    REQUIREMENTS Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Benefits & RewardsBonus opportunities & career advancement opportunities at every levelPrograms that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus ProgramMedical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1Equal Employment OpportunityFloor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.","2026-06-03 17:23:40","2026-06-03T15:23:40.000Z",{"jsonldValid":27,"jsonld":110},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Project Manager - Lifecycle Marketing \",\"description\":\"\u003Cp>\u003Cb>Your Work Matters\u003C/b>\u003C/p>\u003Cp>The Project Manager - Lifecycle Marketing is responsible for ensuring that the Floor & Decor email marketing program is operating efficiently, effectively and driving the desired results. They will organize, prioritize, and monitor key email marketing operational metrics to ensure flawless execution. The Project Manager - Lifecycle Marketing will frequently work with stakeholders across departments including content, creative, CRM, ecommerce, IT, Operations, stores and agencies. \u003C/p>\u003Cp>\u003Cb>You’ll Be Successful With\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s degree in Communications, Marketing, Business or related field. \u003C/li>\u003Cli>2-4 years of progressive experience in project management, with email marketing experience desired. \u003C/li>\u003Cli>Excellent verbal, written, and interpersonal skills. \u003C/li>\u003Cli>Excellent leadership, project management, collaboration skills and the ability to drive results. \u003C/li>\u003Cli>Ability to proactively manage multiple projects, communicate, and be adaptable to changes in a fast-paced work environment. \u003C/li>\u003Cli>Substantial prioritization, organizational, and calendar-management skills. \u003C/li>\u003Cli>Willingness to work as part of a team and contribute to the success of the group. \u003C/li>\u003Cli>Excels in managing workflow and task management software like Jira, Teamwork, Workfront, or other system. \u003Cspan>\u003Cspan> \u003C/span>\u003C/span>Computer skills in Microsoft Office (Word, Excel, Outlook and PowerPoint). \u003C/li>\u003Cli>Bonus: Strong knowledge of the email landscape and trends. \u003C/li>\u003Cli>Bonus: Familiarity with list segmentation, journeys, API integration, and platform integration. \u003C/li>\u003Cli>Bonus: Experience with email marketing software, such as Salesforce Marketing Cloud or another ESP (Email Service Provider).\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Your Days Will Consist Of\u003C/b> \u003C/p>\u003Cul>\u003Cli>Serving as the key liaison between our agency, Salesforce Marketing Cloud developers, Salesforce Marketing Cloud engineer, IT, creative, content, and Operations.\u003C/li>\u003Cli>Coordinating internal resources, including email developers, engineers, content, creative teams, and third-party partners, to ensure the flawless execution of email development and deployment. This ranges from multi-touch communications such as store event invitations and triggered emails to ongoing communications including newsletters, inspiration catalog launches, and new product feature announcements.\u003C/li>\u003Cli>Ensuring all projects are delivered on time, within scope, and within budget.\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.\u003C/li>\u003Cli>Ensuring resource availability and allocation.\u003C/li>\u003Cli>Developing detailed project plans to track progress and ensure successful delivery.\u003C/li>\u003Cli>Using appropriate verification techniques to manage changes in project scope and schedule.\u003C/li>\u003Cli>Measuring project performance using appropriate systems, tools, and techniques.\u003C/li>\u003Cli>Reporting project status and escalating issues to management as needed.\u003C/li>\u003Cli>Managing relationships with developers and the broader team.\u003C/li>\u003Cli>Performing risk management to minimize project risks.\u003C/li>\u003Cli>Establishing and maintaining relationships with third-party vendors and partners.\u003C/li>\u003Cli>Creating and maintaining comprehensive project documentation.\u003C/li>\u003Cli>Maintaining the email marketing calendar to incorporate cross-functional initiatives into email communications. This includes working across multiple teams and initiatives, including the editorial calendar, proprietary brand launches, individual store event calendars, and credit/clearance promotions.\u003C/li>\u003Cli>Coordinating the development of designed and coded creative assets for email campaigns, from initial asset requests to the creative team through final delivery to agencies.\u003C/li>\u003Cli>Conducting quality assurance testing on all emails prior to deployment to ensure accuracy of content and links.\u003C/li>\u003Cli>Monitoring the ongoing performance of the company’s email program and website, including measuring performance against key performance indicators and business goals.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Working Conditions (travel & environment)\u003C/u> \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Limited travel \u003C/span>\u003Cspan>required\u003C/span>\u003Cspan> including air and car travel.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>While\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>performing\u003C/span>\u003Cspan> the \u003C/span>\u003Cspan>duties\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>of\u003C/span>\u003Cspan> this \u003C/span>\u003Cspan>job,\u003C/span>\u003Cspan> the employee \u003C/span>\u003Cspan>is\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>occasionally\u003C/span>\u003Cspan> exposed to a warehouse environment \u003C/span>\u003Cspan>and\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>moving\u003C/span>\u003Cspan> vehicles. The \u003C/span>\u003Cspan>noise\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>level\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>in\u003C/span>\u003Cspan> the work environment \u003C/span>\u003Cspan>is\u003C/span>\u003Cspan> typically quiet to \u003C/span>\u003Cspan>moderate.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>PHYSICAL/SENSORY    REQUIREMENTS\u003C/u> \u003C/b>\u003C/p>\u003Cp>\u003Cspan>Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force \u003C/span>\u003Cspan>frequently\u003C/span>\u003Cspan> to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the \u003C/span>\u003Cspan>time, but\u003C/span>\u003Cspan> may involve walking or standing for brief periods of time.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Note:\u003C/b>\u003Cspan>  \u003C/span>\u003Ci>Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.\u003C/i> \u003C/p>\u003Cp>\u003Ci>This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.\u003C/i> \u003C/p>\u003Cp>\u003Cb>\u003Cu>Benefits & Rewards\u003C/u>\u003C/b>\u003C/p>\u003Cp>Bonus opportunities & career advancement opportunities at every level\u003C/p>\u003Cp>Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program\u003C/p>\u003Cp>Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) \u003C/p>\u003Cp>Work-life balance, including: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Paid vacation and sick time for eligible associates \u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid holidays plus a personal holiday \u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid Volunteer Time Off that starts on Day 1\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>Equal Employment Opportunity\u003C/b>\u003C/u>\u003C/p>\u003Cp>Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.\u003C/p>\u003Cp>This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.\u003C/p>\",\"datePosted\":\"2026-06-03T15:23:40.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"floor & decor\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"floor & decor\",\"value\":\"860de577a05ea70c51bdf3e2c4ab2cadc94261b8042247907540b812735021d4\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Atlanta\",\"addressRegion\":\"GA\",\"addressCountry\":\"US\"}}}",{"id":112,"slug":113,"title":114,"companyname":115,"companylogo":116,"companyTagline":117,"companyIndustry":118,"city":88,"country":88,"remote":15,"employmentType":119,"department":18,"content_html":120,"content_text":121,"years":21,"createdAt":122,"updatedAtISO":123,"postedAtISO":124,"hasSalary":15,"salaryMin":125,"salaryMax":126,"currency":25,"schema":127},"b4a2d6e4340def50a1b139b123c9e847b6aff974798a0d986ec8587bd3af6392","specialist-retention-at-cogeco-connexion-e8a9d64582","Specialist, Retention","Cogeco Connexion","https://logo.clearbit.com/carrieres.cogeco.ca","Discover a world of opportunities.","Telecommunications",[17],"\u003Cp>Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.\u003C/p>\u003Ch2>Time Type:\u003C/h2>Regular\u003Ch2>Job Description :\u003C/h2>\u003Cp>\u003Cb>Work From Home \u003C/b>\u003C/p>\u003Cp>\u003Cb>About Our Company\u003C/b>\u003C/p>\u003Cp>Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘\u003Ci>Above And Beyonders’\u003C/i>, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences. \u003C/p>\u003Cp>As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).\u003C/p>\u003Cp>\u003Cb>Why Work At Breezeline?\u003C/b>\u003C/p>\u003Cp>As one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.\u003C/p>\u003Cp>\u003Cb>About The Job\u003C/b>\u003C/p>\u003Cp>\u003Cb>Position Summary:\u003C/b>\u003C/p>\u003Cp>Breezeline’s retention team is focused on going above and beyond during each customer interaction,  to provide a memorable experience and to surpass customer  expectations. The retention team is responsible for engaging and retaining customers requesting to voluntarily disconnect or downgrade services through inbound and outbound efforts by reselling the value of Breezeline products and services.  \u003C/p>\u003Cp>\u003Cb>Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Retain voluntary disconnects through:\u003C/p>\u003C/li>\u003Cli>\u003Cp>Customer engagement and going through the discovery process to understand how the current level of services are working for the customer and identify PAIN points where the service might not be meeting current and future needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Product positioning, reselling a new solution to fit the customers’ current and future needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Promote advance technology and services that enhance the customer experience; More speed, TiVo, Managed WiFi\u003C/p>\u003C/li>\u003Cli>\u003Cp>Handle customer escalations in an attempt to resolve and retain customer relationships.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proactive retention \u003C/p>\u003C/li>\u003Cli>\u003Cp>Inbound and Outbound outreach to existing customers in old legacy offers to convert into a new offer with advanced products to enhance the customer experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Reselling a new solution to stay competitive and ensure customers are getting the best experience using our products and service.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exchange old outdated equipment for new equipment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Competitive Intel\u003C/p>\u003C/li>\u003Cli>\u003Cp>Stay up to date and utilize tools provided to understand competitive offers in each market place and help customers compare and to be able to speak to the advantages, value and benefits that Breezeline provides.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Quality Customer Experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Adopt one call resolution; provide solutions and complete follow-up to resolve problems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Communication skills; active listening skills and the ability to communicate in a professional and positive manner.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Attention to detail;  adopts detailed procedures and policies to ensure accuracy when placing orders and communicating advice to customers. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Enthusiastic about promoting current products and services. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Other duties may be assigned \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications:\u003C/b>\u003C/p>\u003Cp>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cp>Education and/or Experience\u003C/p>\u003Cp>\u003Cb>High school diploma or general education degree (GED)\u003C/b>\u003C/p>\u003Cp>Language Skills\u003C/p>\u003Cp>Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.\u003C/p>\u003Cp>\u003Cb>Mathematical Skills\u003C/b>\u003C/p>\u003Cp>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.\u003C/p>\u003Cp>Reasoning Ability\u003C/p>\u003Cp>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.\u003C/p>\u003Cp>\u003Cb>Computer Skills\u003C/b>\u003C/p>\u003Cp>To perform this job successfully, an individual should have knowledge of Database software; Internet software and Word Processing software.\u003C/p>\u003Cp>\u003Cb>Certificates, Licenses, Registrations\u003C/b>\u003C/p>\u003Cp>None.\u003C/p>\u003Cp>\u003Cb>Other Skills and Abilities\u003C/b>\u003C/p>\u003Cp>Experience in Customer Billing Relations Management (CRM) preferred.\u003C/p>\u003Cp>Other Qualifications\u003C/p>\u003Cp>None.\u003C/p>\u003Cp>\u003Cb>Physical Demands\u003C/b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cp>While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus.\u003C/p>\u003Cp>\u003Cb>Work Environment\u003C/b> The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cp>The noise level in the work environment is usually moderate.\u003C/p>\u003Cp>\u003Cb>Locations: Position must be in the Breezeline footprint: Connecticut, Delaware, Florida, Pennsylvania, Ohio, Maine, Maryland, New Hampshire, South Carolina, Virginia, and West Virginia.\u003C/b>\u003C/p>\u003Cp>\u003Cb>Available Benefits:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive salary\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Medical coverage (including prescription and vision plans)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Dental coverage\u003C/p>\u003C/li>\u003Cli>\u003Cp>Life Insurance (1x salary at no cost to employee)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Long and short-term disability insurance (no cost to employee)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Voluntary employee, spousal, and child life insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Company-recognized Holidays with additional Floating Holidays\u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid Time Off (PTO) programs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comprehensive Flex Work Policy\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) plan eligibility (company match 50% up to 5% of eligible contributions)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participation in the Employee Bonus Plan\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participation in the Cogeco Stock Purchase Plan\u003C/p>\u003C/li>\u003Cli>\u003Cp>Complimentary and discounted broadband services (for those in our service area)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Tuition Reimbursement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Opportunities for LinkedIn Learning subscriptions for select colleagues\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci> For candidates whose primary place of work will be in Maryland\u003C/i>\u003Ci>, the expected salary range is $15 – $18\u003C/i>\u003C/p>\u003Ch2>Location :\u003C/h2>Rochester, NH\u003Ch2>Company :\u003C/h2>\u003Cp>Breezeline\u003C/p>\u003Cp>At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.\u003C/p>\u003Cp>By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.\u003C/p>\u003Cp>\u003Cbr>If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com\u003C/p>","Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.Time Type:RegularJob Description :Work From Home About Our CompanyBreezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘Above And Beyonders’, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).Why Work At Breezeline?As one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.About The JobPosition Summary:Breezeline’s retention team is focused on going above and beyond during each customer interaction,  to provide a memorable experience and to surpass customer  expectations. The retention team is responsible for engaging and retaining customers requesting to voluntarily disconnect or downgrade services through inbound and outbound efforts by reselling the value of Breezeline products and services.  Responsibilities:Retain voluntary disconnects through:Customer engagement and going through the discovery process to understand how the current level of services are working for the customer and identify PAIN points where the service might not be meeting current and future needs.Product positioning, reselling a new solution to fit the customers’ current and future needs.Promote advance technology and services that enhance the customer experience; More speed, TiVo, Managed WiFiHandle customer escalations in an attempt to resolve and retain customer relationships.Proactive retention Inbound and Outbound outreach to existing customers in old legacy offers to convert into a new offer with advanced products to enhance the customer experience.Reselling a new solution to stay competitive and ensure customers are getting the best experience using our products and service.Exchange old outdated equipment for new equipment.Competitive IntelStay up to date and utilize tools provided to understand competitive offers in each market place and help customers compare and to be able to speak to the advantages, value and benefits that Breezeline provides.Quality Customer ExperienceAdopt one call resolution; provide solutions and complete follow-up to resolve problems.Communication skills; active listening skills and the ability to communicate in a professional and positive manner.Attention to detail;  adopts detailed procedures and policies to ensure accuracy when placing orders and communicating advice to customers. Enthusiastic about promoting current products and services. Other duties may be assigned Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceHigh school diploma or general education degree (GED)Language SkillsAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Computer SkillsTo perform this job successfully, an individual should have knowledge of Database software; Internet software and Word Processing software.Certificates, Licenses, RegistrationsNone.Other Skills and AbilitiesExperience in Customer Billing Relations Management (CRM) preferred.Other QualificationsNone.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.Locations: Position must be in the Breezeline footprint: Connecticut, Delaware, Florida, Pennsylvania, Ohio, Maine, Maryland, New Hampshire, South Carolina, Virginia, and West Virginia.Available Benefits:Competitive salaryMedical coverage (including prescription and vision plans)Dental coverageLife Insurance (1x salary at no cost to employee)Long and short-term disability insurance (no cost to employee)Voluntary employee, spousal, and child life insuranceCompany-recognized Holidays with additional Floating HolidaysPaid Time Off (PTO) programsComprehensive Flex Work Policy401(k) plan eligibility (company match 50% up to 5% of eligible contributions)Participation in the Employee Bonus PlanParticipation in the Cogeco Stock Purchase PlanComplimentary and discounted broadband services (for those in our service area)Tuition ReimbursementOpportunities for LinkedIn Learning subscriptions for select colleagues For candidates whose primary place of work will be in Maryland, the expected salary range is $15 – $18Location :Rochester, NHCompany :BreezelineAt Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com",1780478673000,"2026-06-03 11:24:59","2026-06-03T09:24:59.000Z",15,18,{"jsonldValid":27,"jsonld":128},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Specialist, Retention\",\"description\":\"\u003Cp>Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.\u003C/p>\u003Ch2>Time Type:\u003C/h2>Regular\u003Ch2>Job Description :\u003C/h2>\u003Cp>\u003Cb>Work From Home \u003C/b>\u003C/p>\u003Cp>\u003Cb>About Our Company\u003C/b>\u003C/p>\u003Cp>Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘\u003Ci>Above And Beyonders’\u003C/i>, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences. \u003C/p>\u003Cp>As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).\u003C/p>\u003Cp>\u003Cb>Why Work At Breezeline?\u003C/b>\u003C/p>\u003Cp>As one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.\u003C/p>\u003Cp>\u003Cb>About The Job\u003C/b>\u003C/p>\u003Cp>\u003Cb>Position Summary:\u003C/b>\u003C/p>\u003Cp>Breezeline’s retention team is focused on going above and beyond during each customer interaction,  to provide a memorable experience and to surpass customer  expectations. The retention team is responsible for engaging and retaining customers requesting to voluntarily disconnect or downgrade services through inbound and outbound efforts by reselling the value of Breezeline products and services.  \u003C/p>\u003Cp>\u003Cb>Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Retain voluntary disconnects through:\u003C/p>\u003C/li>\u003Cli>\u003Cp>Customer engagement and going through the discovery process to understand how the current level of services are working for the customer and identify PAIN points where the service might not be meeting current and future needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Product positioning, reselling a new solution to fit the customers’ current and future needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Promote advance technology and services that enhance the customer experience; More speed, TiVo, Managed WiFi\u003C/p>\u003C/li>\u003Cli>\u003Cp>Handle customer escalations in an attempt to resolve and retain customer relationships.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proactive retention \u003C/p>\u003C/li>\u003Cli>\u003Cp>Inbound and Outbound outreach to existing customers in old legacy offers to convert into a new offer with advanced products to enhance the customer experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Reselling a new solution to stay competitive and ensure customers are getting the best experience using our products and service.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exchange old outdated equipment for new equipment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Competitive Intel\u003C/p>\u003C/li>\u003Cli>\u003Cp>Stay up to date and utilize tools provided to understand competitive offers in each market place and help customers compare and to be able to speak to the advantages, value and benefits that Breezeline provides.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Quality Customer Experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Adopt one call resolution; provide solutions and complete follow-up to resolve problems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Communication skills; active listening skills and the ability to communicate in a professional and positive manner.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Attention to detail;  adopts detailed procedures and policies to ensure accuracy when placing orders and communicating advice to customers. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Enthusiastic about promoting current products and services. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Other duties may be assigned \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications:\u003C/b>\u003C/p>\u003Cp>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cp>Education and/or Experience\u003C/p>\u003Cp>\u003Cb>High school diploma or general education degree (GED)\u003C/b>\u003C/p>\u003Cp>Language Skills\u003C/p>\u003Cp>Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.\u003C/p>\u003Cp>\u003Cb>Mathematical Skills\u003C/b>\u003C/p>\u003Cp>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.\u003C/p>\u003Cp>Reasoning Ability\u003C/p>\u003Cp>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.\u003C/p>\u003Cp>\u003Cb>Computer Skills\u003C/b>\u003C/p>\u003Cp>To perform this job successfully, an individual should have knowledge of Database software; Internet software and Word Processing software.\u003C/p>\u003Cp>\u003Cb>Certificates, Licenses, Registrations\u003C/b>\u003C/p>\u003Cp>None.\u003C/p>\u003Cp>\u003Cb>Other Skills and Abilities\u003C/b>\u003C/p>\u003Cp>Experience in Customer Billing Relations Management (CRM) preferred.\u003C/p>\u003Cp>Other Qualifications\u003C/p>\u003Cp>None.\u003C/p>\u003Cp>\u003Cb>Physical Demands\u003C/b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cp>While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus.\u003C/p>\u003Cp>\u003Cb>Work Environment\u003C/b> The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cp>The noise level in the work environment is usually moderate.\u003C/p>\u003Cp>\u003Cb>Locations: Position must be in the Breezeline footprint: Connecticut, Delaware, Florida, Pennsylvania, Ohio, Maine, Maryland, New Hampshire, South Carolina, Virginia, and West Virginia.\u003C/b>\u003C/p>\u003Cp>\u003Cb>Available Benefits:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive salary\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Medical coverage (including prescription and vision plans)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Dental coverage\u003C/p>\u003C/li>\u003Cli>\u003Cp>Life Insurance (1x salary at no cost to employee)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Long and short-term disability insurance (no cost to employee)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Voluntary employee, spousal, and child life insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Company-recognized Holidays with additional Floating Holidays\u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid Time Off (PTO) programs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comprehensive Flex Work Policy\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) plan eligibility (company match 50% up to 5% of eligible contributions)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participation in the Employee Bonus Plan\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participation in the Cogeco Stock Purchase Plan\u003C/p>\u003C/li>\u003Cli>\u003Cp>Complimentary and discounted broadband services (for those in our service area)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Tuition Reimbursement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Opportunities for LinkedIn Learning subscriptions for select colleagues\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci> For candidates whose primary place of work will be in Maryland\u003C/i>\u003Ci>, the expected salary range is $15 – $18\u003C/i>\u003C/p>\u003Ch2>Location :\u003C/h2>Rochester, NH\u003Ch2>Company :\u003C/h2>\u003Cp>Breezeline\u003C/p>\u003Cp>At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.\u003C/p>\u003Cp>By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.\u003C/p>\u003Cp>\u003Cbr>If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com\u003C/p>\",\"datePosted\":\"2026-06-03T09:24:59.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Cogeco Connexion\",\"sameAs\":\"https://carrieres.cogeco.ca/\",\"logo\":\"https://logo.clearbit.com/carrieres.cogeco.ca\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Cogeco Connexion\",\"value\":\"b4a2d6e4340def50a1b139b123c9e847b6aff974798a0d986ec8587bd3af6392\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CA\"}}}",{"id":130,"slug":131,"title":132,"companyname":133,"companylogo":134,"companyIndustry":135,"city":136,"country":14,"remote":27,"employmentType":137,"department":18,"content_html":138,"content_text":139,"years":21,"createdAt":140,"updatedAtISO":141,"postedAtISO":142,"hasSalary":15,"salaryMin":143,"salaryMax":144,"currency":25,"schema":145},"404e0ae2d001b18ca3dccc98b87c8a36c54884b0867b56de0b29e95c95493c40","marketing-data-analyst-crm-and-personalization-at-newfold-digital-5c027212ec","Marketing Data Analyst – CRM & Personalization","Newfold Digital","https://logo.clearbit.com/newfold.com","Software Development","United States - Remote",[17],"\u003Cp>\u003Cb>Who We Are \u003C/b>\u003C/p>\u003Cp>At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support.\u003C/p>\u003Cp>We are seeking a \u003Cb>Marketing Data Analyst\u003C/b> to support CRM, email marketing, and personalized marketing initiatives. This role partners closely with the Customer Lifecycle Management (CLM) team to analyze campaign performance, build actionable dashboards, and identify high value customer segments. The analyst will also work with Call Center Operations to ensure accurate tracking and attribution of online marketing to offline sales, and support CDP-enabled analytics strategies.\u003C/p>\u003Cp>\u003Cb>What you’ll do & how you’ll make your mark.\u003C/b>\u003C/p>\u003Cul>\u003Cli>Analyze CRM and email marketing campaign performance to generate actionable insights.\u003C/li>\u003Cli>Build and maintain Tableau dashboards for customer lifecycle, segmentation, and marketing KPIs.\u003C/li>\u003Cli>Use SQL (Oracle database) to extract, join, and analyze data from multiple marketing and CRM sources.\u003C/li>\u003Cli>Support customer segmentation and targeting strategies, including identification of high‑value customer cohorts.\u003C/li>\u003Cli>Partner with the Customer Lifecycle Management team to evaluate email campaign effectiveness and recommend optimizations.\u003C/li>\u003Cli>Collaborate with Call Center Operations to support tracking and attribution of marketing-driven leads and offline sales.\u003C/li>\u003Cli>Assist with analytics and reporting related to CDP-enabled strategies (e.g., Treasure Data).\u003C/li>\u003Cli>Support reporting and data validation needs related to CRM consolidation and Salesforce Data Cloud migration.\u003C/li>\u003Cli>Communicate insights clearly to marketing and business stakeholders.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Who you are & what you’ll need to succeed.\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s degree in Marketing, Analytics, Business, Statistics, or a related field.\u003C/li>\u003Cli>5+ years of experience in marketing analytics, CRM analytics, or a related analytical role.\u003C/li>\u003Cli>Strong SQL skills, including experience querying large datasets (Oracle or similar databases).\u003C/li>\u003Cli>Proven experience building dashboards and reports using Tableau or similar BI tools.\u003C/li>\u003Cli>Experience analyzing CRM and email marketing data.\u003C/li>\u003Cli>Strong analytical, problem‑solving, and communication skills.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Qualifications\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience with Customer Data Platforms (e.g., Treasure Data, Segment, Adobe CDP).\u003C/li>\u003Cli>Exposure to Salesforce CRM and/or Salesforce Data Cloud.\u003C/li>\u003Cli>Experience working with call center data or offline sales attribution.\u003C/li>\u003Cli>Background in SaaS, eCommerce, agencies, or small business enablement.\u003C/li>\u003Cli>Familiarity with AI‑enabled analytics tools.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Why you’ll love us.\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Work-life balance.\u003C/b> Our work is thrilling and meaningful, but we know balance is key to living well.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>We celebrate one another’s differences.\u003C/b>  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with employees globally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>We care about you.\u003C/b> We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching \u003Cspan>\u003Cspan>401K, Life/AD&D/STD/LTD, Tuition\u003C/span>\u003C/span> Reimbursement, Pet Insurance, Generous vacation policy, and much more!\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Where can we take you?\u003C/b> We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD!\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The target compensation range for this position is $90,000 to $120,000 annually. Individual salaries are determined by various factors including, but not limited to: candidate’s qualifications, such as skills, education, and experience, as well as internal equity and market conditions. \u003C/p>\u003Cp>\u003Cspan>#LI-SM1\u003C/span> \u003Cspan>#LI-Remote #Bluehost\u003C/span>\u003C/p>\u003Cp>\u003Cb>Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.\u003C/b>\u003C/p>\u003Cp>\u003Cb>This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.\u003C/b>\u003C/p>","Who We Are At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support.We are seeking a Marketing Data Analyst to support CRM, email marketing, and personalized marketing initiatives. This role partners closely with the Customer Lifecycle Management (CLM) team to analyze campaign performance, build actionable dashboards, and identify high value customer segments. The analyst will also work with Call Center Operations to ensure accurate tracking and attribution of online marketing to offline sales, and support CDP-enabled analytics strategies.What you’ll do & how you’ll make your mark.Analyze CRM and email marketing campaign performance to generate actionable insights.Build and maintain Tableau dashboards for customer lifecycle, segmentation, and marketing KPIs.Use SQL (Oracle database) to extract, join, and analyze data from multiple marketing and CRM sources.Support customer segmentation and targeting strategies, including identification of high‑value customer cohorts.Partner with the Customer Lifecycle Management team to evaluate email campaign effectiveness and recommend optimizations.Collaborate with Call Center Operations to support tracking and attribution of marketing-driven leads and offline sales.Assist with analytics and reporting related to CDP-enabled strategies (e.g., Treasure Data).Support reporting and data validation needs related to CRM consolidation and Salesforce Data Cloud migration.Communicate insights clearly to marketing and business stakeholders.Who you are & what you’ll need to succeed.Bachelor’s degree in Marketing, Analytics, Business, Statistics, or a related field.5+ years of experience in marketing analytics, CRM analytics, or a related analytical role.Strong SQL skills, including experience querying large datasets (Oracle or similar databases).Proven experience building dashboards and reports using Tableau or similar BI tools.Experience analyzing CRM and email marketing data.Strong analytical, problem‑solving, and communication skills.Preferred QualificationsExperience with Customer Data Platforms (e.g., Treasure Data, Segment, Adobe CDP).Exposure to Salesforce CRM and/or Salesforce Data Cloud.Experience working with call center data or offline sales attribution.Background in SaaS, eCommerce, agencies, or small business enablement.Familiarity with AI‑enabled analytics tools.Why you’ll love us. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with employees globally.We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more!Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD!The target compensation range for this position is $90,000 to $120,000 annually. Individual salaries are determined by various factors including, but not limited to: candidate’s qualifications, such as skills, education, and experience, as well as internal equity and market conditions. #LI-SM1 #LI-Remote #BluehostEmployment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.",1780457238000,"2026-06-03 05:28:55","2026-06-03T03:28:55.000Z",90000,120000,{"jsonldValid":27,"jsonld":146},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Marketing Data Analyst – CRM & Personalization\",\"description\":\"\u003Cp>\u003Cb>Who We Are \u003C/b>\u003C/p>\u003Cp>At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support.\u003C/p>\u003Cp>We are seeking a \u003Cb>Marketing Data Analyst\u003C/b> to support CRM, email marketing, and personalized marketing initiatives. This role partners closely with the Customer Lifecycle Management (CLM) team to analyze campaign performance, build actionable dashboards, and identify high value customer segments. The analyst will also work with Call Center Operations to ensure accurate tracking and attribution of online marketing to offline sales, and support CDP-enabled analytics strategies.\u003C/p>\u003Cp>\u003Cb>What you’ll do & how you’ll make your mark.\u003C/b>\u003C/p>\u003Cul>\u003Cli>Analyze CRM and email marketing campaign performance to generate actionable insights.\u003C/li>\u003Cli>Build and maintain Tableau dashboards for customer lifecycle, segmentation, and marketing KPIs.\u003C/li>\u003Cli>Use SQL (Oracle database) to extract, join, and analyze data from multiple marketing and CRM sources.\u003C/li>\u003Cli>Support customer segmentation and targeting strategies, including identification of high‑value customer cohorts.\u003C/li>\u003Cli>Partner with the Customer Lifecycle Management team to evaluate email campaign effectiveness and recommend optimizations.\u003C/li>\u003Cli>Collaborate with Call Center Operations to support tracking and attribution of marketing-driven leads and offline sales.\u003C/li>\u003Cli>Assist with analytics and reporting related to CDP-enabled strategies (e.g., Treasure Data).\u003C/li>\u003Cli>Support reporting and data validation needs related to CRM consolidation and Salesforce Data Cloud migration.\u003C/li>\u003Cli>Communicate insights clearly to marketing and business stakeholders.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Who you are & what you’ll need to succeed.\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s degree in Marketing, Analytics, Business, Statistics, or a related field.\u003C/li>\u003Cli>5+ years of experience in marketing analytics, CRM analytics, or a related analytical role.\u003C/li>\u003Cli>Strong SQL skills, including experience querying large datasets (Oracle or similar databases).\u003C/li>\u003Cli>Proven experience building dashboards and reports using Tableau or similar BI tools.\u003C/li>\u003Cli>Experience analyzing CRM and email marketing data.\u003C/li>\u003Cli>Strong analytical, problem‑solving, and communication skills.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Qualifications\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience with Customer Data Platforms (e.g., Treasure Data, Segment, Adobe CDP).\u003C/li>\u003Cli>Exposure to Salesforce CRM and/or Salesforce Data Cloud.\u003C/li>\u003Cli>Experience working with call center data or offline sales attribution.\u003C/li>\u003Cli>Background in SaaS, eCommerce, agencies, or small business enablement.\u003C/li>\u003Cli>Familiarity with AI‑enabled analytics tools.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Why you’ll love us.\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Work-life balance.\u003C/b> Our work is thrilling and meaningful, but we know balance is key to living well.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>We celebrate one another’s differences.\u003C/b>  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with employees globally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>We care about you.\u003C/b> We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching \u003Cspan>\u003Cspan>401K, Life/AD&D/STD/LTD, Tuition\u003C/span>\u003C/span> Reimbursement, Pet Insurance, Generous vacation policy, and much more!\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Where can we take you?\u003C/b> We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD!\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The target compensation range for this position is $90,000 to $120,000 annually. Individual salaries are determined by various factors including, but not limited to: candidate’s qualifications, such as skills, education, and experience, as well as internal equity and market conditions. \u003C/p>\u003Cp>\u003Cspan>#LI-SM1\u003C/span> \u003Cspan>#LI-Remote #Bluehost\u003C/span>\u003C/p>\u003Cp>\u003Cb>Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.\u003C/b>\u003C/p>\u003Cp>\u003Cb>This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.\u003C/b>\u003C/p>\",\"datePosted\":\"2026-06-03T03:28:55.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Newfold Digital\",\"sameAs\":\"https://newfold.com\",\"logo\":\"https://logo.clearbit.com/newfold.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Newfold Digital\",\"value\":\"404e0ae2d001b18ca3dccc98b87c8a36c54884b0867b56de0b29e95c95493c40\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":148,"slug":149,"title":150,"companyname":151,"companylogo":152,"companyTagline":153,"companyIndustry":154,"city":14,"country":14,"remote":15,"employmentType":155,"department":18,"content_html":156,"content_text":157,"years":21,"createdAt":158,"updatedAtISO":159,"postedAtISO":160,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":161},"c494a0021f51363c3ff00d360ee004fc8318baf15b43fa83eccad04ff5a9e35f","crm-marketing-technologist-at-babylist-c21264a5db","CRM Marketing Technologist","Babylist","https://logo.clearbit.com/babylist.com","We help expecting parents get exactly what they need for the arrival of their new baby.","Retail",[17],"\u003Cp>\u003Cstrong>Who We Are\u003C/strong>\u003C/p>\n\u003Cp>Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.\u003C/p>\n\u003Cp>\u003Cstrong>Our Ways of Working\u003C/strong>\u003C/p>\n\u003Cp>Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.\u003C/p>\n\u003Cp>\u003Cstrong>What The Role Is\u003C/strong>\u003C/p>\n\u003Cp>The CRM Marketing Technologist is an individual contributor who owns complex lifecycle and CRM initiatives from strategy through execution — leading technical discovery, designing scalable solutions, and building high-quality programs across email, push, SMS, and in-app. This role sits at the intersection of lifecycle strategy, product marketing, and CRM technology, acting as both a strategic partner and hands-on expert within a remote, cross-functional team. You will work closely with Lifecycle Strategy, Product Marketing, Analytics, Creative, and Engineering to define the approach, build the infrastructure, and continuously raise the quality and efficiency of Babylist’s CRM programs.\u003C/p>\n\u003Cp>\u003Cstrong>Who You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You have 5+ years of experience on a CRM marketing team, with a track record of owning complex lifecycle initiatives from strategy through execution — not just executing tasks handed to you.\u003C/li>\n\u003Cli>You’re a technical builder — you know how to design advanced journeys, build audience logic, and construct conditional flows inside an ESP like Iterable, and you’re comfortable leading technical discovery before the first line of a brief is written.\u003C/li>\n\u003Cli>You’ve used AI to meaningfully scale CRM programs — in execution, QA, audience logic, or workflow automation — and you can point to specific things you built or shipped.\u003C/li>\n\u003Cli>You operate well in ambiguity. You can translate a vague product marketing problem into a clear lifecycle strategy, identify the right technical approach, and document the tradeoffs before you build.\u003C/li>\n\u003Cli>You’re self-directed and detail-oriented, with the communication skills to work fluidly across Lifecycle Strategy, Product Marketing, Analytics, Creative, and Engineering without needing a lot of process scaffolding.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>How You Will  Make an Impact\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own end-to-end execution across email, mobile messaging (push/SMS), and in-app\u003C/li>\n\u003Cli>Ensure accuracy, quality, deliverability, and compliance across all executions\u003C/li>\n\u003Cli>Build, maintain, and evolve AI-assisted workflows across copy drafting, QA, audience logic, and campaign setup—continuously raising the quality floor while reducing manual effort\u003C/li>\n\u003Cli>Identify and implement AI and automation tools that reduce manual effort across the execution lifecycle, and serve as the team’s internal expert on what’s possible\u003C/li>\n\u003Cli>Partner with Product and Engineering pods to streamline how CRM execution integrates with their workflows—ensuring fast, clean handoffs and reducing friction at every step\u003C/li>\n\u003Cli>Lead technical discovery and shaping for complex lifecycle use cases\u003C/li>\n\u003Cli>Design scalable journeys, audience logic, personalization frameworks, and channel orchestration\u003C/li>\n\u003Cli>Evaluate CRM platform capabilities and constraints to recommend the right technical approach\u003C/li>\n\u003Cli>Document requirements, assumptions, and tradeoffs before build\u003C/li>\n\u003Cli>Own CRM strategy for complex product marketing initiatives, including launches, feature adoption, and behavioral education\u003C/li>\n\u003Cli>Translate ambiguous product marketing problems into clear lifecycle strategies, audience frameworks, and messaging approaches\u003C/li>\n\u003Cli>Partner with cross-functional teams to define goals, success metrics, and lifecycle touchpoints\u003C/li>\n\u003Cli>Read and interpret CRM performance metrics and audience health signals\u003C/li>\n\u003Cli>Turn insights into clear, actionable recommendations to improve lifecycle and product outcomes\u003C/li>\n\u003Cli>Support testing and experimentation to continuously evolve CRM strategies\u003C/li>\n\u003Cli>Work closely with Lifecycle Strategy, Product Marketing, Analytics, Creative, and Engineering partners\u003C/li>\n\u003Cli>Maintain high standards for QA, documentation, and platform hygiene\u003C/li>\n\u003Cli>Identify opportunities to improve CRM processes, tooling, and execution efficiency\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>About Compensation\u003C/strong>\u003C/p>\n\u003Cp>We use a market-based approach to compensation. The starting salary range for this role is:\u003C/p>\n\u003Cp>\u003Cstrong>$94,700.00 - $150,000.00\u003C/strong>\u003C/p>\n\u003Cp>Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.\u003C/p>\n\u003Cp>\u003Cstrong>Why You Will Love Working At Babylist\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Our Culture\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>We work with focus and intention, then step away to recharge\u003C/li>\n\u003Cli>We believe in exceptional management and invest in tools and opportunities to connect with colleagues\u003C/li>\n\u003Cli>We build products that positively impact millions of people's lives\u003C/li>\n\u003Cli>AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Growth & Development\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive pay and meaningful opportunities for career advancement\u003C/li>\n\u003Cli>We believe technology and data can solve hard problems\u003C/li>\n\u003Cli>We're committed to career progression and performance-based advancement\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation & Benefits\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salary with equity and bonus opportunities\u003C/li>\n\u003Cli>Company-paid medical, dental, and vision insurance\u003C/li>\n\u003Cli>Retirement savings plan with company matching and flexible spending accounts\u003C/li>\n\u003Cli>Generous paid parental leave and PTO\u003C/li>\n\u003Cli>Remote work stipend to set up your office\u003C/li>\n\u003Cli>Perks for physical, mental, and emotional health, parenting, childcare, and financial planning\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Important Notices\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Recorded Interviews. \u003C/strong>Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.\u003C/p>\n\u003Cp>\u003Cstrong>Interview Integrity. \u003C/strong>AI is part of how we work at Babylist — we expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.\u003C/p>\n\u003Cp>\u003Cstrong>Connections at Babylist. \u003C/strong>If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.\u003C/p>\n\u003Cp>\u003Cstrong>Protect Yourself from Scams. \u003C/strong>All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email — it's not us. Verify open roles at babylist.com/careers.\u003C/p>","Who We Are\nBabylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.\nOur Ways of Working\nBabylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.\nWhat The Role Is\nThe CRM Marketing Technologist is an individual contributor who owns complex lifecycle and CRM initiatives from strategy through execution — leading technical discovery, designing scalable solutions, and building high-quality programs across email, push, SMS, and in-app. This role sits at the intersection of lifecycle strategy, product marketing, and CRM technology, acting as both a strategic partner and hands-on expert within a remote, cross-functional team. You will work closely with Lifecycle Strategy, Product Marketing, Analytics, Creative, and Engineering to define the approach, build the infrastructure, and continuously raise the quality and efficiency of Babylist’s CRM programs.\nWho You Are\n\nYou have 5+ years of experience on a CRM marketing team, with a track record of owning complex lifecycle initiatives from strategy through execution — not just executing tasks handed to you.\nYou’re a technical builder — you know how to design advanced journeys, build audience logic, and construct conditional flows inside an ESP like Iterable, and you’re comfortable leading technical discovery before the first line of a brief is written.\nYou’ve used AI to meaningfully scale CRM programs — in execution, QA, audience logic, or workflow automation — and you can point to specific things you built or shipped.\nYou operate well in ambiguity. You can translate a vague product marketing problem into a clear lifecycle strategy, identify the right technical approach, and document the tradeoffs before you build.\nYou’re self-directed and detail-oriented, with the communication skills to work fluidly across Lifecycle Strategy, Product Marketing, Analytics, Creative, and Engineering without needing a lot of process scaffolding.\n\nHow You Will  Make an Impact\n\nOwn end-to-end execution across email, mobile messaging (push/SMS), and in-app\nEnsure accuracy, quality, deliverability, and compliance across all executions\nBuild, maintain, and evolve AI-assisted workflows across copy drafting, QA, audience logic, and campaign setup—continuously raising the quality floor while reducing manual effort\nIdentify and implement AI and automation tools that reduce manual effort across the execution lifecycle, and serve as the team’s internal expert on what’s possible\nPartner with Product and Engineering pods to streamline how CRM execution integrates with their workflows—ensuring fast, clean handoffs and reducing friction at every step\nLead technical discovery and shaping for complex lifecycle use cases\nDesign scalable journeys, audience logic, personalization frameworks, and channel orchestration\nEvaluate CRM platform capabilities and constraints to recommend the right technical approach\nDocument requirements, assumptions, and tradeoffs before build\nOwn CRM strategy for complex product marketing initiatives, including launches, feature adoption, and behavioral education\nTranslate ambiguous product marketing problems into clear lifecycle strategies, audience frameworks, and messaging approaches\nPartner with cross-functional teams to define goals, success metrics, and lifecycle touchpoints\nRead and interpret CRM performance metrics and audience health signals\nTurn insights into clear, actionable recommendations to improve lifecycle and product outcomes\nSupport testing and experimentation to continuously evolve CRM strategies\nWork closely with Lifecycle Strategy, Product Marketing, Analytics, Creative, and Engineering partners\nMaintain high standards for QA, documentation, and platform hygiene\nIdentify opportunities to improve CRM processes, tooling, and execution efficiency\n\nAbout Compensation\nWe use a market-based approach to compensation. The starting salary range for this role is:\n$94,700.00 - $150,000.00\nYour starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.\nWhy You Will Love Working At Babylist\nOur Culture\n\nWe work with focus and intention, then step away to recharge\nWe believe in exceptional management and invest in tools and opportunities to connect with colleagues\nWe build products that positively impact millions of people's lives\nAI is intentionally embedded in how we work, create, and scale—supporting innovation and impact\n\nGrowth & Development\n\nCompetitive pay and meaningful opportunities for career advancement\nWe believe technology and data can solve hard problems\nWe're committed to career progression and performance-based advancement\n\nCompensation & Benefits\n\nCompetitive salary with equity and bonus opportunities\nCompany-paid medical, dental, and vision insurance\nRetirement savings plan with company matching and flexible spending accounts\nGenerous paid parental leave and PTO\nRemote work stipend to set up your office\nPerks for physical, mental, and emotional health, parenting, childcare, and financial planning\n\nImportant Notices\nRecorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.\nInterview Integrity. AI is part of how we work at Babylist — we expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.\nConnections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.\nProtect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email — it's not us. Verify open roles at babylist.com/careers.",1780457237000,"2026-06-03 05:28:54","2026-06-01T16:24:03.000Z",{"jsonldValid":27,"jsonld":162},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Marketing Technologist\",\"description\":\"\u003Cp>\u003Cstrong>Who We Are\u003C/strong>\u003C/p>\\n\u003Cp>Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.\u003C/p>\\n\u003Cp>\u003Cstrong>Our Ways of Working\u003C/strong>\u003C/p>\\n\u003Cp>Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.\u003C/p>\\n\u003Cp>\u003Cstrong>What The Role Is\u003C/strong>\u003C/p>\\n\u003Cp>The CRM Marketing Technologist is an individual contributor who owns complex lifecycle and CRM initiatives from strategy through execution — leading technical discovery, designing scalable solutions, and building high-quality programs across email, push, SMS, and in-app. This role sits at the intersection of lifecycle strategy, product marketing, and CRM technology, acting as both a strategic partner and hands-on expert within a remote, cross-functional team. You will work closely with Lifecycle Strategy, Product Marketing, Analytics, Creative, and Engineering to define the approach, build the infrastructure, and continuously raise the quality and efficiency of Babylist’s CRM programs.\u003C/p>\\n\u003Cp>\u003Cstrong>Who You Are\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>You have 5+ years of experience on a CRM marketing team, with a track record of owning complex lifecycle initiatives from strategy through execution — not just executing tasks handed to you.\u003C/li>\\n\u003Cli>You’re a technical builder — you know how to design advanced journeys, build audience logic, and construct conditional flows inside an ESP like Iterable, and you’re comfortable leading technical discovery before the first line of a brief is written.\u003C/li>\\n\u003Cli>You’ve used AI to meaningfully scale CRM programs — in execution, QA, audience logic, or workflow automation — and you can point to specific things you built or shipped.\u003C/li>\\n\u003Cli>You operate well in ambiguity. You can translate a vague product marketing problem into a clear lifecycle strategy, identify the right technical approach, and document the tradeoffs before you build.\u003C/li>\\n\u003Cli>You’re self-directed and detail-oriented, with the communication skills to work fluidly across Lifecycle Strategy, Product Marketing, Analytics, Creative, and Engineering without needing a lot of process scaffolding.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>How You Will  Make an Impact\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Own end-to-end execution across email, mobile messaging (push/SMS), and in-app\u003C/li>\\n\u003Cli>Ensure accuracy, quality, deliverability, and compliance across all executions\u003C/li>\\n\u003Cli>Build, maintain, and evolve AI-assisted workflows across copy drafting, QA, audience logic, and campaign setup—continuously raising the quality floor while reducing manual effort\u003C/li>\\n\u003Cli>Identify and implement AI and automation tools that reduce manual effort across the execution lifecycle, and serve as the team’s internal expert on what’s possible\u003C/li>\\n\u003Cli>Partner with Product and Engineering pods to streamline how CRM execution integrates with their workflows—ensuring fast, clean handoffs and reducing friction at every step\u003C/li>\\n\u003Cli>Lead technical discovery and shaping for complex lifecycle use cases\u003C/li>\\n\u003Cli>Design scalable journeys, audience logic, personalization frameworks, and channel orchestration\u003C/li>\\n\u003Cli>Evaluate CRM platform capabilities and constraints to recommend the right technical approach\u003C/li>\\n\u003Cli>Document requirements, assumptions, and tradeoffs before build\u003C/li>\\n\u003Cli>Own CRM strategy for complex product marketing initiatives, including launches, feature adoption, and behavioral education\u003C/li>\\n\u003Cli>Translate ambiguous product marketing problems into clear lifecycle strategies, audience frameworks, and messaging approaches\u003C/li>\\n\u003Cli>Partner with cross-functional teams to define goals, success metrics, and lifecycle touchpoints\u003C/li>\\n\u003Cli>Read and interpret CRM performance metrics and audience health signals\u003C/li>\\n\u003Cli>Turn insights into clear, actionable recommendations to improve lifecycle and product outcomes\u003C/li>\\n\u003Cli>Support testing and experimentation to continuously evolve CRM strategies\u003C/li>\\n\u003Cli>Work closely with Lifecycle Strategy, Product Marketing, Analytics, Creative, and Engineering partners\u003C/li>\\n\u003Cli>Maintain high standards for QA, documentation, and platform hygiene\u003C/li>\\n\u003Cli>Identify opportunities to improve CRM processes, tooling, and execution efficiency\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>About Compensation\u003C/strong>\u003C/p>\\n\u003Cp>We use a market-based approach to compensation. The starting salary range for this role is:\u003C/p>\\n\u003Cp>\u003Cstrong>$94,700.00 - $150,000.00\u003C/strong>\u003C/p>\\n\u003Cp>Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.\u003C/p>\\n\u003Cp>\u003Cstrong>Why You Will Love Working At Babylist\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>Our Culture\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>We work with focus and intention, then step away to recharge\u003C/li>\\n\u003Cli>We believe in exceptional management and invest in tools and opportunities to connect with colleagues\u003C/li>\\n\u003Cli>We build products that positively impact millions of people's lives\u003C/li>\\n\u003Cli>AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Growth & Development\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Competitive pay and meaningful opportunities for career advancement\u003C/li>\\n\u003Cli>We believe technology and data can solve hard problems\u003C/li>\\n\u003Cli>We're committed to career progression and performance-based advancement\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Compensation & Benefits\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Competitive salary with equity and bonus opportunities\u003C/li>\\n\u003Cli>Company-paid medical, dental, and vision insurance\u003C/li>\\n\u003Cli>Retirement savings plan with company matching and flexible spending accounts\u003C/li>\\n\u003Cli>Generous paid parental leave and PTO\u003C/li>\\n\u003Cli>Remote work stipend to set up your office\u003C/li>\\n\u003Cli>Perks for physical, mental, and emotional health, parenting, childcare, and financial planning\u003C/li>\\n\u003C/ul>\\n\u003Ch3>\u003Cstrong>Important Notices\u003C/strong>\u003C/h3>\\n\u003Cp>\u003Cstrong>Recorded Interviews. \u003C/strong>Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.\u003C/p>\\n\u003Cp>\u003Cstrong>Interview Integrity. \u003C/strong>AI is part of how we work at Babylist — we expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.\u003C/p>\\n\u003Cp>\u003Cstrong>Connections at Babylist. \u003C/strong>If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.\u003C/p>\\n\u003Cp>\u003Cstrong>Protect Yourself from Scams. \u003C/strong>All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email — it's not us. Verify open roles at babylist.com/careers.\u003C/p>\",\"datePosted\":\"2026-06-01T16:24:03.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Babylist\",\"sameAs\":\"http://www.babylist.com\",\"logo\":\"https://logo.clearbit.com/babylist.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Babylist\",\"value\":\"c494a0021f51363c3ff00d360ee004fc8318baf15b43fa83eccad04ff5a9e35f\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":164,"slug":165,"title":166,"companyname":167,"companylogo":168,"companyTagline":169,"companyIndustry":170,"city":171,"country":172,"remote":15,"employmentType":173,"department":18,"content_html":174,"content_text":175,"years":21,"createdAt":176,"updatedAtISO":177,"postedAtISO":178,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":179},"cad60d5ac0ba9589323d9850dd57366bad993eefdc09cd08505bc71f1df9ac2a","crm-analyst-at-miele-19b97af43b","CRM Analyst","Miele","https://logo.clearbit.com/miele.com","Immer Besser.","Manufacturing","Gütersloh","Gutersloh",[17],"\u003Ch1>\u003Cb>CRM Analyst (m/f/d)\u003C/b>\u003C/h1>\u003Ch2>\u003Cb>Your Responsibilities\u003C/b>\u003C/h2>\u003Cul>\u003Cli>Analyze customer behavior using CRM data and derive data-driven recommendations to optimize marketing and CRM activities\u003C/li>\u003Cli>Further develop reporting, dashboards, and analytics solutions to support data-driven decision-making in CRM and marketing environments\u003C/li>\u003Cli>Identify campaign optimization opportunities through analyses, A/B testing, and statistical methods, and develop concepts to measure and improve marketing performance\u003C/li>\u003Cli>Collaborate with internal stakeholders to build modern analytics and reporting structures while contributing expertise in data models, reporting logic, and analytics processes\u003C/li>\u003Cli>Further develop segmentation, customer value, and customer lifecycle models to continuously improve customer engagement, marketing efficiency, and CRM activities\u003C/li>\u003Cli>Independently manage analytics and optimization projects — from concept development to implementation together with relevant stakeholders\u003C/li>\u003Cli>Proactively identify opportunities for automation and efficiency improvements in CRM and reporting processes and leverage modern AI tools to make processes more productive and efficient\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What we are looking for\u003C/b>\u003C/p>\u003Cul>\u003Cli>A degree in Business Administration, Statistics, Mathematics, Business Informatics, or a comparable field forms the foundation of your expertise\u003C/li>\u003Cli>Several years of experience in CRM, analytics, or customer analytics, combined with a strong analytical mindset\u003C/li>\u003Cli>Strong skills in data analysis, BI, and reporting tools, as well as very good SQL knowledge; ideally complemented by experience with Python\u003C/li>\u003Cli>Experience with modern analytics and data platforms such as Databricks, Snowflake, or comparable environments, as well as knowledge of data modeling and ETL/ELT processes\u003C/li>\u003Cli>Ideally, experience with customer value, segmentation, or CLV models, as well as analytics, CRM, or marketing automation projects\u003C/li>\u003Cli>The ability to maintain an overview in complex stakeholder environments, find pragmatic solutions, and take ownership of analytical projects\u003C/li>\u003Cli>A passion for using data not only from a technical perspective, but also to create better customer experiences and measurable business impact\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>CRM Analyst (m/w/d)\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>\u003Cb>Das ist die Aufgabe\u003C/b>\u003C/p>\u003Cul>\u003Cli>Mit Daten aus dem CRM analysierst du Kundenverhalten und leitest datenbasierte Handlungsempfehlungen zur Optimierung von Marketing- und CRM-Maßnahmen ab\u003C/li>\u003Cli>Du entwickelst Reportings, Dashboards und Analytics-Lösungen weiter, um datenbasierte Entscheidungen im CRM- und Marketingumfeld zu unterstützen\u003C/li>\u003Cli>Durch Analysen, A/B-Tests und statistische Verfahren identifizierst du Potenziale in Kampagnen frühzeitig und entwickelst Konzepte zur Messung und Optimierung von Marketingmaßnahmen\u003C/li>\u003Cli>Gemeinsam mit internen Fachbereichen arbeitest du am Aufbau moderner Analytics- und Reportingstrukturen und bringst deine Erfahrung in Datenmodellen, Reportinglogiken und Analytics-Prozessen ein\u003C/li>\u003Cli>Segmentierungs-, Kundenwert- sowie Customer-Lifecycle-Modelle entwickelst du weiter, um Kundenansprache, Marketingeffizienz und CRM-Maßnahmen kontinuierlich zu verbessern\u003C/li>\u003Cli>Analyse- und Optimierungsprojekte steuerst du eigenverantwortlich – von der Konzeption bis zur Umsetzung gemeinsam mit relevanten Fachbereichen\u003C/li>\u003Cli>Potenziale zur Automatisierung und Effizienzsteigerung in CRM- und Reportingprozessen identifizierst du proaktiv und setzt moderne AI-Tools gezielt ein, um Prozesse produktiver und effizienter zu gestalten\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Das überzeugt uns\u003C/b>\u003C/p>\u003Cul>\u003Cli>Ein abgeschlossenes Studium in Betriebswirtschaft, Statistik, Mathematik, Wirtschaftsinformatik oder einem vergleichbaren Bereich bildet deine fachliche Grundlage\u003C/li>\u003Cli>Mehrjährige Erfahrung im CRM-, Analytics- oder Customer-Analytics-Umfeld sowie ein ausgeprägtes analytisches Verständnis helfen dir dabei, komplexe Zusammenhänge schnell zu erfassen und strukturiert aufzubereiten\u003C/li>\u003Cli>Sicherer Umgang mit Datenanalysen, BI- und Reportingtools sowie sehr gute SQL-Kenntnisse gehören für dich zum Arbeitsalltag; idealerweise bringst du zusätzlich Erfahrung mit Python mit\u003C/li>\u003Cli>Erfahrung mit modernen Analytics- und Datenplattformen wie Databricks, Snowflake oder vergleichbaren Umgebungen sowie Kenntnisse in Datenmodellierung und ETL-/ELT-Prozessen sind von Vorteil\u003C/li>\u003Cli>Idealerweise hast du bereits mit Kundenwert-, Segmentierungs- oder CLV-Modellen sowie Analytics-, CRM- oder Marketing-Automation-Projekten gearbeitet\u003C/li>\u003Cli>Auch bei unterschiedlichen Anforderungen aus Fachbereichen behältst du den Überblick, findest pragmatische Lösungen und übernimmst gerne Verantwortung für analytische Projekte\u003C/li>\u003Cli>Daten interessieren dich nicht nur technisch – du möchtest verstehen, wie daraus bessere Kundenerlebnisse und messbarer Business Impact entstehen\u003C/li>\u003C/ul>","CRM Analyst (m/f/d)Your ResponsibilitiesAnalyze customer behavior using CRM data and derive data-driven recommendations to optimize marketing and CRM activitiesFurther develop reporting, dashboards, and analytics solutions to support data-driven decision-making in CRM and marketing environmentsIdentify campaign optimization opportunities through analyses, A/B testing, and statistical methods, and develop concepts to measure and improve marketing performanceCollaborate with internal stakeholders to build modern analytics and reporting structures while contributing expertise in data models, reporting logic, and analytics processesFurther develop segmentation, customer value, and customer lifecycle models to continuously improve customer engagement, marketing efficiency, and CRM activitiesIndependently manage analytics and optimization projects — from concept development to implementation together with relevant stakeholdersProactively identify opportunities for automation and efficiency improvements in CRM and reporting processes and leverage modern AI tools to make processes more productive and efficientWhat we are looking forA degree in Business Administration, Statistics, Mathematics, Business Informatics, or a comparable field forms the foundation of your expertiseSeveral years of experience in CRM, analytics, or customer analytics, combined with a strong analytical mindsetStrong skills in data analysis, BI, and reporting tools, as well as very good SQL knowledge; ideally complemented by experience with PythonExperience with modern analytics and data platforms such as Databricks, Snowflake, or comparable environments, as well as knowledge of data modeling and ETL/ELT processesIdeally, experience with customer value, segmentation, or CLV models, as well as analytics, CRM, or marketing automation projectsThe ability to maintain an overview in complex stakeholder environments, find pragmatic solutions, and take ownership of analytical projectsA passion for using data not only from a technical perspective, but also to create better customer experiences and measurable business impactCRM Analyst (m/w/d)Das ist die AufgabeMit Daten aus dem CRM analysierst du Kundenverhalten und leitest datenbasierte Handlungsempfehlungen zur Optimierung von Marketing- und CRM-Maßnahmen abDu entwickelst Reportings, Dashboards und Analytics-Lösungen weiter, um datenbasierte Entscheidungen im CRM- und Marketingumfeld zu unterstützenDurch Analysen, A/B-Tests und statistische Verfahren identifizierst du Potenziale in Kampagnen frühzeitig und entwickelst Konzepte zur Messung und Optimierung von MarketingmaßnahmenGemeinsam mit internen Fachbereichen arbeitest du am Aufbau moderner Analytics- und Reportingstrukturen und bringst deine Erfahrung in Datenmodellen, Reportinglogiken und Analytics-Prozessen einSegmentierungs-, Kundenwert- sowie Customer-Lifecycle-Modelle entwickelst du weiter, um Kundenansprache, Marketingeffizienz und CRM-Maßnahmen kontinuierlich zu verbessernAnalyse- und Optimierungsprojekte steuerst du eigenverantwortlich – von der Konzeption bis zur Umsetzung gemeinsam mit relevanten FachbereichenPotenziale zur Automatisierung und Effizienzsteigerung in CRM- und Reportingprozessen identifizierst du proaktiv und setzt moderne AI-Tools gezielt ein, um Prozesse produktiver und effizienter zu gestaltenDas überzeugt unsEin abgeschlossenes Studium in Betriebswirtschaft, Statistik, Mathematik, Wirtschaftsinformatik oder einem vergleichbaren Bereich bildet deine fachliche GrundlageMehrjährige Erfahrung im CRM-, Analytics- oder Customer-Analytics-Umfeld sowie ein ausgeprägtes analytisches Verständnis helfen dir dabei, komplexe Zusammenhänge schnell zu erfassen und strukturiert aufzubereitenSicherer Umgang mit Datenanalysen, BI- und Reportingtools sowie sehr gute SQL-Kenntnisse gehören für dich zum Arbeitsalltag; idealerweise bringst du zusätzlich Erfahrung mit Python mitErfahrung mit modernen Analytics- und Datenplattformen wie Databricks, Snowflake oder vergleichbaren Umgebungen sowie Kenntnisse in Datenmodellierung und ETL-/ELT-Prozessen sind von VorteilIdealerweise hast du bereits mit Kundenwert-, Segmentierungs- oder CLV-Modellen sowie Analytics-, CRM- oder Marketing-Automation-Projekten gearbeitetAuch bei unterschiedlichen Anforderungen aus Fachbereichen behältst du den Überblick, findest pragmatische Lösungen und übernimmst gerne Verantwortung für analytische ProjekteDaten interessieren dich nicht nur technisch – du möchtest verstehen, wie daraus bessere Kundenerlebnisse und messbarer Business Impact entstehen",1780414165000,"2026-06-02 17:30:19","2026-06-02T15:30:19.000Z",{"jsonldValid":27,"jsonld":180},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Analyst\",\"description\":\"\u003Ch1>\u003Cb>CRM Analyst (m/f/d)\u003C/b>\u003C/h1>\u003Ch2>\u003Cb>Your Responsibilities\u003C/b>\u003C/h2>\u003Cul>\u003Cli>Analyze customer behavior using CRM data and derive data-driven recommendations to optimize marketing and CRM activities\u003C/li>\u003Cli>Further develop reporting, dashboards, and analytics solutions to support data-driven decision-making in CRM and marketing environments\u003C/li>\u003Cli>Identify campaign optimization opportunities through analyses, A/B testing, and statistical methods, and develop concepts to measure and improve marketing performance\u003C/li>\u003Cli>Collaborate with internal stakeholders to build modern analytics and reporting structures while contributing expertise in data models, reporting logic, and analytics processes\u003C/li>\u003Cli>Further develop segmentation, customer value, and customer lifecycle models to continuously improve customer engagement, marketing efficiency, and CRM activities\u003C/li>\u003Cli>Independently manage analytics and optimization projects — from concept development to implementation together with relevant stakeholders\u003C/li>\u003Cli>Proactively identify opportunities for automation and efficiency improvements in CRM and reporting processes and leverage modern AI tools to make processes more productive and efficient\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What we are looking for\u003C/b>\u003C/p>\u003Cul>\u003Cli>A degree in Business Administration, Statistics, Mathematics, Business Informatics, or a comparable field forms the foundation of your expertise\u003C/li>\u003Cli>Several years of experience in CRM, analytics, or customer analytics, combined with a strong analytical mindset\u003C/li>\u003Cli>Strong skills in data analysis, BI, and reporting tools, as well as very good SQL knowledge; ideally complemented by experience with Python\u003C/li>\u003Cli>Experience with modern analytics and data platforms such as Databricks, Snowflake, or comparable environments, as well as knowledge of data modeling and ETL/ELT processes\u003C/li>\u003Cli>Ideally, experience with customer value, segmentation, or CLV models, as well as analytics, CRM, or marketing automation projects\u003C/li>\u003Cli>The ability to maintain an overview in complex stakeholder environments, find pragmatic solutions, and take ownership of analytical projects\u003C/li>\u003Cli>A passion for using data not only from a technical perspective, but also to create better customer experiences and measurable business impact\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>CRM Analyst (m/w/d)\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>\u003Cb>Das ist die Aufgabe\u003C/b>\u003C/p>\u003Cul>\u003Cli>Mit Daten aus dem CRM analysierst du Kundenverhalten und leitest datenbasierte Handlungsempfehlungen zur Optimierung von Marketing- und CRM-Maßnahmen ab\u003C/li>\u003Cli>Du entwickelst Reportings, Dashboards und Analytics-Lösungen weiter, um datenbasierte Entscheidungen im CRM- und Marketingumfeld zu unterstützen\u003C/li>\u003Cli>Durch Analysen, A/B-Tests und statistische Verfahren identifizierst du Potenziale in Kampagnen frühzeitig und entwickelst Konzepte zur Messung und Optimierung von Marketingmaßnahmen\u003C/li>\u003Cli>Gemeinsam mit internen Fachbereichen arbeitest du am Aufbau moderner Analytics- und Reportingstrukturen und bringst deine Erfahrung in Datenmodellen, Reportinglogiken und Analytics-Prozessen ein\u003C/li>\u003Cli>Segmentierungs-, Kundenwert- sowie Customer-Lifecycle-Modelle entwickelst du weiter, um Kundenansprache, Marketingeffizienz und CRM-Maßnahmen kontinuierlich zu verbessern\u003C/li>\u003Cli>Analyse- und Optimierungsprojekte steuerst du eigenverantwortlich – von der Konzeption bis zur Umsetzung gemeinsam mit relevanten Fachbereichen\u003C/li>\u003Cli>Potenziale zur Automatisierung und Effizienzsteigerung in CRM- und Reportingprozessen identifizierst du proaktiv und setzt moderne AI-Tools gezielt ein, um Prozesse produktiver und effizienter zu gestalten\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Das überzeugt uns\u003C/b>\u003C/p>\u003Cul>\u003Cli>Ein abgeschlossenes Studium in Betriebswirtschaft, Statistik, Mathematik, Wirtschaftsinformatik oder einem vergleichbaren Bereich bildet deine fachliche Grundlage\u003C/li>\u003Cli>Mehrjährige Erfahrung im CRM-, Analytics- oder Customer-Analytics-Umfeld sowie ein ausgeprägtes analytisches Verständnis helfen dir dabei, komplexe Zusammenhänge schnell zu erfassen und strukturiert aufzubereiten\u003C/li>\u003Cli>Sicherer Umgang mit Datenanalysen, BI- und Reportingtools sowie sehr gute SQL-Kenntnisse gehören für dich zum Arbeitsalltag; idealerweise bringst du zusätzlich Erfahrung mit Python mit\u003C/li>\u003Cli>Erfahrung mit modernen Analytics- und Datenplattformen wie Databricks, Snowflake oder vergleichbaren Umgebungen sowie Kenntnisse in Datenmodellierung und ETL-/ELT-Prozessen sind von Vorteil\u003C/li>\u003Cli>Idealerweise hast du bereits mit Kundenwert-, Segmentierungs- oder CLV-Modellen sowie Analytics-, CRM- oder Marketing-Automation-Projekten gearbeitet\u003C/li>\u003Cli>Auch bei unterschiedlichen Anforderungen aus Fachbereichen behältst du den Überblick, findest pragmatische Lösungen und übernimmst gerne Verantwortung für analytische Projekte\u003C/li>\u003Cli>Daten interessieren dich nicht nur technisch – du möchtest verstehen, wie daraus bessere Kundenerlebnisse und messbarer Business Impact entstehen\u003C/li>\u003C/ul>\",\"datePosted\":\"2026-06-02T15:30:19.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Miele\",\"sameAs\":\"http://www.miele.com\",\"logo\":\"https://logo.clearbit.com/miele.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Miele\",\"value\":\"cad60d5ac0ba9589323d9850dd57366bad993eefdc09cd08505bc71f1df9ac2a\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Gütersloh\",\"addressCountry\":\"Gutersloh\"}}}",{"id":182,"slug":183,"title":184,"companyname":185,"companylogo":186,"companyIndustry":187,"city":188,"country":189,"remote":15,"employmentType":190,"department":18,"content_html":191,"content_text":192,"years":21,"createdAt":176,"updatedAtISO":177,"postedAtISO":178,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":193},"90d4f8f749d762dba35d9b128ffddda7b5dcf5720c544bfc7885c4ed07fd4e66","crm-sfe-manager-at-msd-bfe14359a4","CRM / SFE Manager","MSD","https://logo.clearbit.com/msd.com","Pharmaceutical Manufacturing","FIN - Uusimaa - Espoo (Keilaniementie)","Fin - Uusimaa - Espoo Keilaniementie",[17],"\u003Cp>Job Description\u003C/p>\u003Cp>\u003Cb>The Position\u003C/b>\u003C/p>\u003Cp>The CRM & SFE Specialist owns the CRM and Sales Force Effectiveness (SFE) capability and associated ways of working, including governance, standards, and adoption for Finland and Norway. The role is accountable for system reliability, data quality, and user adoption, ensuring compliance, high value CRM use across markets. The specialist continuously enhances CRM capabilities to support SFE processes, omnichannel engagement, and efficient commercial execution. As the single point of accountability for CRM and SFE across the assigned markets, the role partners closely with commercial teams and key stakeholders.\u003C/p>\u003Cp>In this role you are expected to conduct business in full adherence to applicable laws and regulations, industry codes, and company policies and procedures. This includes, but is not limited to, acting with integrity, maintaining accurate and complete records, protecting confidential information and personal data, and promptly seeking guidance when requirements are unclear. Employees must speak up and report potential misconduct, compliance concerns, or suspected violations through appropriate channels without fear of retaliation, and fully cooperate with any related reviews or investigations\u003C/p>\u003Cp>You will leverage modern digital tools and AI-enabled technologies in day-to-day work to analyze information, generate insights, and support evidence-based decisions where applicable. Continuously experiment with, learn, and adapt to new technologies, applying practical improvements and sharing lessons to support business performance and responsible innovation\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>SFE cycles and execution enablement: Coordinate and govern cross market SFE cycles, including segmentation, targeting, Multi-Channel Cycle Plan (MCCP), call planning logic, and incentive related guardrails.\u003C/li>\u003Cli>Governance and strategy: Maintain and evolve the market CRM and SFE governance framework, standards, and operating model. Represent market needs in regional forums and translate market requirements into harmonized enhancements and user stories.\u003C/li>\u003Cli>Platform ownership: Serve as the primary CRM specialist for the markets. Ensure CRM capabilities support SFE and commercial execution. Drive continuous improvement in partnership with Business Practice Managers, IT, and other stakeholders. The role will cover other technical solutions which support the business in the future\u003C/li>\u003Cli>Demand and prioritization management: Own intake, prioritization, and sequencing of CRM and SFE requests across assigned markets, balancing global standards, regional priorities, and local needs.\u003C/li>\u003Cli>Collaboration: Align priorities and implementation plans with commercial and cross functional teams.\u003C/li>\u003Cli>Operations and enablement: Execute day-to-day operational tasks in the markets and support execution excellence. Support training and onboarding, act as the escalation point for CRM queries, and monitor system stability in coordination with IT, regional and global support teams.\u003C/li>\u003Cli>Data quality and compliance: Lead master data governance and data quality standards across assigned markets. Ensure accurate and compliant customer master data, hierarchies, and activity records. Proactively identify and address data risks and improvement opportunities.\u003C/li>\u003Cli>Releases and change management: Coordinate CRM releases, testing, and change activities across markets. Deliver change communications, training, and adoption tracking. Maintain documentation, guidance, and onboarding materials.\u003C/li>\u003Cli>SFE insights and performance enablement: Enable SFE performance tracking by ensuring CRM data supports segmentation, targeting, call planning, and omnichannel KPIs. Partner with analytics teams to translate insights into improved field execution\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>In this role you are expected to conduct business in full adherence to applicable laws and regulations, industry codes, and company policies and procedures. This includes, but is not limited to, acting with integrity, maintaining accurate and complete records, protecting confidential information and personal data, and promptly seeking guidance when requirements are unclear. Employees must speak up and report potential misconduct, compliance concerns, or suspected violations through appropriate channels without fear of retaliation, and fully cooperate with any related reviews or investigations\u003C/p>\u003Cp>\u003Cb>Qualifications\u003C/b>\u003C/p>\u003Cp>\u003Cb>Education\u003C/b>\u003C/p>\u003Cul>\u003Cli>Degree in Business, Marketing, IT, Data & Analytics, or a related field\u003C/li>\u003Cli>CRM, MarTech, digital, or data certifications preferred\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>Proven experience in CRM administration (for example, Salesforce or Veeva)\u003C/li>\u003Cli>Experience in CRM, commercial operations, MarTech, or related roles, ideally within pharma or healthcare\u003C/li>\u003Cli>Exposure to data governance, system releases, and multi-country stakeholder engagement\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Skills\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong CRM technical knowledge with an understanding of SFE and omnichannel workflows\u003C/li>\u003Cli>High attention to data quality, compliance, and detail\u003C/li>\u003Cli>Ability to translate business needs into clear requirements and practical solutions\u003C/li>\u003Cli>Strong stakeholder management and communication skills\u003C/li>\u003Cli>Hands on, structured, and solution-oriented working style\u003C/li>\u003Cli>Coaching mindset with an analytical and continuous improvement focus\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Skills: \u003C/b>\u003C/p>Client Counseling, Customer Relationship Management (CRM) Software, Emerging Technologies, Job Descriptions, Operational Acceptance Testing (OAT), Product Management, Requirements Management, Solution Architecture, Stakeholder Relationship Management, Technical Advice, User Experience (UX) Design, Waterfall Model\u003Cp>\u003Cb>Preferred Skills: \u003C/b>\u003C/p>\u003Cp>Current Employees apply HERE\u003C/p>\u003Cp>Current Contingent Workers apply HERE\u003C/p>\u003Cp>\u003Cb>Search Firm Representatives Please Read Carefully \u003C/b>\u003Cbr>Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. \u003C/p>\u003Cp>\u003Cb>Employee Status: \u003C/b>\u003C/p>Regular\u003Cp>\u003Cb>Relocation:\u003C/b>\u003C/p>No relocation\u003Cp>\u003Cb>VISA Sponsorship:\u003C/b>\u003C/p>No\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>10%\u003Cp>\u003Cb>Flexible Work Arrangements:\u003C/b>\u003C/p>Hybrid\u003Cp>\u003Cb>Shift:\u003C/b>\u003C/p>Not Indicated\u003Cp>\u003Cb>Valid Driving License:\u003C/b>\u003C/p>Yes\u003Cp>\u003Cb>Hazardous Material(s):\u003C/b>\u003C/p>n/a\u003Cp>\u003Cb>Job Posting End Date:\u003C/b>\u003C/p>06/22/2026\u003Cp>\u003Cb>*A job posting is effective until 11:59:59PM on the day \u003Cu>BEFORE\u003C/u> the listed job posting end date. Please ensure you apply to a job posting no later than the day \u003Cu>BEFORE\u003C/u> the job posting end date. \u003C/b>\u003C/p>","Job DescriptionThe PositionThe CRM & SFE Specialist owns the CRM and Sales Force Effectiveness (SFE) capability and associated ways of working, including governance, standards, and adoption for Finland and Norway. The role is accountable for system reliability, data quality, and user adoption, ensuring compliance, high value CRM use across markets. The specialist continuously enhances CRM capabilities to support SFE processes, omnichannel engagement, and efficient commercial execution. As the single point of accountability for CRM and SFE across the assigned markets, the role partners closely with commercial teams and key stakeholders.In this role you are expected to conduct business in full adherence to applicable laws and regulations, industry codes, and company policies and procedures. This includes, but is not limited to, acting with integrity, maintaining accurate and complete records, protecting confidential information and personal data, and promptly seeking guidance when requirements are unclear. Employees must speak up and report potential misconduct, compliance concerns, or suspected violations through appropriate channels without fear of retaliation, and fully cooperate with any related reviews or investigationsYou will leverage modern digital tools and AI-enabled technologies in day-to-day work to analyze information, generate insights, and support evidence-based decisions where applicable. Continuously experiment with, learn, and adapt to new technologies, applying practical improvements and sharing lessons to support business performance and responsible innovationKey ResponsibilitiesSFE cycles and execution enablement: Coordinate and govern cross market SFE cycles, including segmentation, targeting, Multi-Channel Cycle Plan (MCCP), call planning logic, and incentive related guardrails.Governance and strategy: Maintain and evolve the market CRM and SFE governance framework, standards, and operating model. Represent market needs in regional forums and translate market requirements into harmonized enhancements and user stories.Platform ownership: Serve as the primary CRM specialist for the markets. Ensure CRM capabilities support SFE and commercial execution. Drive continuous improvement in partnership with Business Practice Managers, IT, and other stakeholders. The role will cover other technical solutions which support the business in the futureDemand and prioritization management: Own intake, prioritization, and sequencing of CRM and SFE requests across assigned markets, balancing global standards, regional priorities, and local needs.Collaboration: Align priorities and implementation plans with commercial and cross functional teams.Operations and enablement: Execute day-to-day operational tasks in the markets and support execution excellence. Support training and onboarding, act as the escalation point for CRM queries, and monitor system stability in coordination with IT, regional and global support teams.Data quality and compliance: Lead master data governance and data quality standards across assigned markets. Ensure accurate and compliant customer master data, hierarchies, and activity records. Proactively identify and address data risks and improvement opportunities.Releases and change management: Coordinate CRM releases, testing, and change activities across markets. Deliver change communications, training, and adoption tracking. Maintain documentation, guidance, and onboarding materials.SFE insights and performance enablement: Enable SFE performance tracking by ensuring CRM data supports segmentation, targeting, call planning, and omnichannel KPIs. Partner with analytics teams to translate insights into improved field executionIn this role you are expected to conduct business in full adherence to applicable laws and regulations, industry codes, and company policies and procedures. This includes, but is not limited to, acting with integrity, maintaining accurate and complete records, protecting confidential information and personal data, and promptly seeking guidance when requirements are unclear. Employees must speak up and report potential misconduct, compliance concerns, or suspected violations through appropriate channels without fear of retaliation, and fully cooperate with any related reviews or investigationsQualificationsEducationDegree in Business, Marketing, IT, Data & Analytics, or a related fieldCRM, MarTech, digital, or data certifications preferredExperienceProven experience in CRM administration (for example, Salesforce or Veeva)Experience in CRM, commercial operations, MarTech, or related roles, ideally within pharma or healthcareExposure to data governance, system releases, and multi-country stakeholder engagementSkillsStrong CRM technical knowledge with an understanding of SFE and omnichannel workflowsHigh attention to data quality, compliance, and detailAbility to translate business needs into clear requirements and practical solutionsStrong stakeholder management and communication skillsHands on, structured, and solution-oriented working styleCoaching mindset with an analytical and continuous improvement focusRequired Skills: Client Counseling, Customer Relationship Management (CRM) Software, Emerging Technologies, Job Descriptions, Operational Acceptance Testing (OAT), Product Management, Requirements Management, Solution Architecture, Stakeholder Relationship Management, Technical Advice, User Experience (UX) Design, Waterfall ModelPreferred Skills: Current Employees apply HERECurrent Contingent Workers apply HERESearch Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: RegularRelocation:No relocationVISA Sponsorship:NoTravel Requirements:10%Flexible Work Arrangements:HybridShift:Not IndicatedValid Driving License:YesHazardous Material(s):n/aJob Posting End Date:06/22/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.",{"jsonldValid":27,"jsonld":194},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM / SFE Manager\",\"description\":\"\u003Cp>Job Description\u003C/p>\u003Cp>\u003Cb>The Position\u003C/b>\u003C/p>\u003Cp>The CRM & SFE Specialist owns the CRM and Sales Force Effectiveness (SFE) capability and associated ways of working, including governance, standards, and adoption for Finland and Norway. The role is accountable for system reliability, data quality, and user adoption, ensuring compliance, high value CRM use across markets. The specialist continuously enhances CRM capabilities to support SFE processes, omnichannel engagement, and efficient commercial execution. As the single point of accountability for CRM and SFE across the assigned markets, the role partners closely with commercial teams and key stakeholders.\u003C/p>\u003Cp>In this role you are expected to conduct business in full adherence to applicable laws and regulations, industry codes, and company policies and procedures. This includes, but is not limited to, acting with integrity, maintaining accurate and complete records, protecting confidential information and personal data, and promptly seeking guidance when requirements are unclear. Employees must speak up and report potential misconduct, compliance concerns, or suspected violations through appropriate channels without fear of retaliation, and fully cooperate with any related reviews or investigations\u003C/p>\u003Cp>You will leverage modern digital tools and AI-enabled technologies in day-to-day work to analyze information, generate insights, and support evidence-based decisions where applicable. Continuously experiment with, learn, and adapt to new technologies, applying practical improvements and sharing lessons to support business performance and responsible innovation\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>SFE cycles and execution enablement: Coordinate and govern cross market SFE cycles, including segmentation, targeting, Multi-Channel Cycle Plan (MCCP), call planning logic, and incentive related guardrails.\u003C/li>\u003Cli>Governance and strategy: Maintain and evolve the market CRM and SFE governance framework, standards, and operating model. Represent market needs in regional forums and translate market requirements into harmonized enhancements and user stories.\u003C/li>\u003Cli>Platform ownership: Serve as the primary CRM specialist for the markets. Ensure CRM capabilities support SFE and commercial execution. Drive continuous improvement in partnership with Business Practice Managers, IT, and other stakeholders. The role will cover other technical solutions which support the business in the future\u003C/li>\u003Cli>Demand and prioritization management: Own intake, prioritization, and sequencing of CRM and SFE requests across assigned markets, balancing global standards, regional priorities, and local needs.\u003C/li>\u003Cli>Collaboration: Align priorities and implementation plans with commercial and cross functional teams.\u003C/li>\u003Cli>Operations and enablement: Execute day-to-day operational tasks in the markets and support execution excellence. Support training and onboarding, act as the escalation point for CRM queries, and monitor system stability in coordination with IT, regional and global support teams.\u003C/li>\u003Cli>Data quality and compliance: Lead master data governance and data quality standards across assigned markets. Ensure accurate and compliant customer master data, hierarchies, and activity records. Proactively identify and address data risks and improvement opportunities.\u003C/li>\u003Cli>Releases and change management: Coordinate CRM releases, testing, and change activities across markets. Deliver change communications, training, and adoption tracking. Maintain documentation, guidance, and onboarding materials.\u003C/li>\u003Cli>SFE insights and performance enablement: Enable SFE performance tracking by ensuring CRM data supports segmentation, targeting, call planning, and omnichannel KPIs. Partner with analytics teams to translate insights into improved field execution\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>In this role you are expected to conduct business in full adherence to applicable laws and regulations, industry codes, and company policies and procedures. This includes, but is not limited to, acting with integrity, maintaining accurate and complete records, protecting confidential information and personal data, and promptly seeking guidance when requirements are unclear. Employees must speak up and report potential misconduct, compliance concerns, or suspected violations through appropriate channels without fear of retaliation, and fully cooperate with any related reviews or investigations\u003C/p>\u003Cp>\u003Cb>Qualifications\u003C/b>\u003C/p>\u003Cp>\u003Cb>Education\u003C/b>\u003C/p>\u003Cul>\u003Cli>Degree in Business, Marketing, IT, Data & Analytics, or a related field\u003C/li>\u003Cli>CRM, MarTech, digital, or data certifications preferred\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>Proven experience in CRM administration (for example, Salesforce or Veeva)\u003C/li>\u003Cli>Experience in CRM, commercial operations, MarTech, or related roles, ideally within pharma or healthcare\u003C/li>\u003Cli>Exposure to data governance, system releases, and multi-country stakeholder engagement\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Skills\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong CRM technical knowledge with an understanding of SFE and omnichannel workflows\u003C/li>\u003Cli>High attention to data quality, compliance, and detail\u003C/li>\u003Cli>Ability to translate business needs into clear requirements and practical solutions\u003C/li>\u003Cli>Strong stakeholder management and communication skills\u003C/li>\u003Cli>Hands on, structured, and solution-oriented working style\u003C/li>\u003Cli>Coaching mindset with an analytical and continuous improvement focus\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Skills: \u003C/b>\u003C/p>Client Counseling, Customer Relationship Management (CRM) Software, Emerging Technologies, Job Descriptions, Operational Acceptance Testing (OAT), Product Management, Requirements Management, Solution Architecture, Stakeholder Relationship Management, Technical Advice, User Experience (UX) Design, Waterfall Model\u003Cp>\u003Cb>Preferred Skills: \u003C/b>\u003C/p>\u003Cp>Current Employees apply HERE\u003C/p>\u003Cp>Current Contingent Workers apply HERE\u003C/p>\u003Cp>\u003Cb>Search Firm Representatives Please Read Carefully \u003C/b>\u003Cbr>Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. \u003C/p>\u003Cp>\u003Cb>Employee Status: \u003C/b>\u003C/p>Regular\u003Cp>\u003Cb>Relocation:\u003C/b>\u003C/p>No relocation\u003Cp>\u003Cb>VISA Sponsorship:\u003C/b>\u003C/p>No\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>10%\u003Cp>\u003Cb>Flexible Work Arrangements:\u003C/b>\u003C/p>Hybrid\u003Cp>\u003Cb>Shift:\u003C/b>\u003C/p>Not Indicated\u003Cp>\u003Cb>Valid Driving License:\u003C/b>\u003C/p>Yes\u003Cp>\u003Cb>Hazardous Material(s):\u003C/b>\u003C/p>n/a\u003Cp>\u003Cb>Job Posting End Date:\u003C/b>\u003C/p>06/22/2026\u003Cp>\u003Cb>*A job posting is effective until 11:59:59PM on the day \u003Cu>BEFORE\u003C/u> the listed job posting end date. Please ensure you apply to a job posting no later than the day \u003Cu>BEFORE\u003C/u> the job posting end date. \u003C/b>\u003C/p>\",\"datePosted\":\"2026-06-02T15:30:19.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"MSD\",\"sameAs\":\"https://www.msd.com/\",\"logo\":\"https://logo.clearbit.com/msd.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"MSD\",\"value\":\"90d4f8f749d762dba35d9b128ffddda7b5dcf5720c544bfc7885c4ed07fd4e66\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"FIN - Uusimaa - Espoo (Keilaniementie)\",\"addressCountry\":\"Fin - Uusimaa - Espoo Keilaniementie\"}}}",{"id":196,"slug":197,"title":198,"companyname":199,"companylogo":200,"companyTagline":201,"companyIndustry":202,"city":203,"country":203,"remote":15,"employmentType":204,"department":18,"content_html":205,"content_text":206,"years":21,"createdAt":207,"updatedAtISO":208,"postedAtISO":209,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":210},"492a67c73cde3c2581870f43e0bfeef73ab7a5a8c9db927825712b790aed247b","crm-executive-at-the-gym-group-983fc11b1e","CRM Executive","The Gym Group","https://logo.clearbit.com/thegymgroup.com","Be YOU with us! TheGymGroup.com/careers","Wellness and Fitness Services","Clapham Junction",[17],"\u003Cp>\u003Cb>Role:\u003C/b> CRM Executive\u003Cbr>\u003Cb>​\u003C/b>\u003Cb>Location:\u003C/b> Hybrid (3 days per week Clapham Junction, 2 days remote)\u003C/p>\u003Cp>\u003Cbr>Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging.\u003C/p>\u003Cp>So, what’s stopping you? Apply today and be YOU with us!\u003C/p>\u003Cp>\u003Cb>What you need to know about us…\u003C/b>\u003C/p>\u003Cp>\u003Cbr>The Gym Group is not like your average gym! To our members we’re the lowest cost nationwide 24/7 Gym with over 250 gyms and counting!\u003Cbr>To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It’s our mission to break down barriers to fitness for all.\u003C/p>\u003Cp>\u003Cbr>We’re #1 in our industry when it comes to our values, our culture and our people – check out Glassdoor if you don’t believe us. We offer a fantastic place to work in a great working culture. We have been recognised as by The Sunday Times as one of The Best Places to Work which is all down to our great leaders and exceptional teams.\u003C/p>\u003Cp>\u003Cbr>We may be one of the leading budget gym chains in the UK but there’s nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and GOLD in wellbeing this year.\u003Cbr> \u003C/p>\u003Cp>We’re recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do.\u003C/p>\u003Cp>\u003Cb>About the role...\u003C/b>\u003C/p>\u003Cp>\u003Cbr>As CRM Executive (Acquisition), you will support the delivery of CRM campaigns and customer journeys that drive gym sign-ups, rejoin activity and new gym openings. Working across email, SMS and push channels, you will help ensure communications are delivered accurately, efficiently and in line with business objectives.\u003C/p>\u003Cp>While acquisition will be your primary focus, you will also support broader CRM activity across the customer lifecycle. Working closely with CRM Managers and Senior CRM Executives, you will contribute to campaign delivery, reporting and optimisation while developing your CRM, technical and analytical skills.\u003Cbr>\u003Cbr>\u003Cb>Key responsibilities...\u003C/b>\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Campaign Delivery & Execution\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build, deploy and support CRM campaigns, automations and customer journeys within Salesforce Marketing Cloud.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deliver acquisition-focused CRM activity, ensuring campaigns are executed accurately, on time and to a high standard.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support campaign setup, audience selection, testing and deployment across email, SMS and push channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assist with the launch and optimisation of CRM activity supporting new gym openings, membership growth and rejoin campaigns.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Quality Assurance & Content\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Carry out quality assurance checks to ensure CRM communications are accurate and error-free, including copy, links, targeting, data and creative.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Write and edit customer-facing CRM copy that is engaging, relevant and aligned with brand guidelines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support the build and maintenance of email templates and campaign assets using HTML where required.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Data, Reporting & Optimisation\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support audience segmentation, data selection and campaign setup using CRM tools and SQL.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor campaign performance and assist with reporting, analysis and insight generation.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Contribute to testing and optimisation activity, helping identify opportunities to improve engagement, conversion and campaign effectiveness.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Collaboration & Continuous Improvement\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Work collaboratively with teams across Marketing, Analytics, Product, Commercial, Pricing and Customer Service to deliver customer-focused communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support broader CRM projects, initiatives and day-to-day campaign operations across the CRM team.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Contribute to the ongoing development of CRM processes, best practice and operational efficiency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously develop CRM, technical and analytical skills through training, hands-on experience and knowledge sharing.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About you...\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong attention to detail with the ability to deliver accurate, high-quality work in a fast-paced environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent organisational and time management skills, with the ability to manage multiple priorities and deadlines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working with a CRM platform, ideally Salesforce Marketing Cloud or a similar marketing automation tool.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Basic understanding of HTML and/or SQL, with a willingness to develop technical CRM skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong written communication skills and an interest in creating engaging, conversion-focused customer communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analytical mindset with an interest in campaign performance, testing and optimisation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable working with customer and campaign data to support targeting, segmentation and reporting.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong interpersonal and stakeholder management skills, with the ability to work effectively across teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proactive, curious and eager to learn, with a genuine interest in CRM, customer marketing and digital communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Previous experience in a CRM, email marketing, digital marketing or related role would be advantageous.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Need assistance?\u003C/b>\u003C/p>\u003Cp>If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to recruitment@thegymgroup.com or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!\u003Cbr>\u003Cbr>\u003Cb>*Please note that we may close the application window early if we receive high levels of interest. If you're interested in applying please do so asap! \u003C/b>\u003Cbr>\u003Cbr>Your application may be reviewed by an AI tool to help assess your suitability based on the information you provide. Automated decision-making is never used - every application is reviewed and all decisions, including whether to progress your application, are made exclusively by a member of our recruitment team. Your data will be handled in accordance with our Privacy Policy and UK GDPR. If you have any questions about how your information is used, please contact recruitment@thegymgroup.com.\u003Cbr> \u003C/p>","Role: CRM Executive​Location: Hybrid (3 days per week Clapham Junction, 2 days remote)Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging.So, what’s stopping you? Apply today and be YOU with us!What you need to know about us…The Gym Group is not like your average gym! To our members we’re the lowest cost nationwide 24/7 Gym with over 250 gyms and counting!To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It’s our mission to break down barriers to fitness for all.We’re #1 in our industry when it comes to our values, our culture and our people – check out Glassdoor if you don’t believe us. We offer a fantastic place to work in a great working culture. We have been recognised as by The Sunday Times as one of The Best Places to Work which is all down to our great leaders and exceptional teams.We may be one of the leading budget gym chains in the UK but there’s nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and GOLD in wellbeing this year. We’re recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do.About the role...As CRM Executive (Acquisition), you will support the delivery of CRM campaigns and customer journeys that drive gym sign-ups, rejoin activity and new gym openings. Working across email, SMS and push channels, you will help ensure communications are delivered accurately, efficiently and in line with business objectives.While acquisition will be your primary focus, you will also support broader CRM activity across the customer lifecycle. Working closely with CRM Managers and Senior CRM Executives, you will contribute to campaign delivery, reporting and optimisation while developing your CRM, technical and analytical skills.Key responsibilities...Campaign Delivery & ExecutionBuild, deploy and support CRM campaigns, automations and customer journeys within Salesforce Marketing Cloud.Deliver acquisition-focused CRM activity, ensuring campaigns are executed accurately, on time and to a high standard.Support campaign setup, audience selection, testing and deployment across email, SMS and push channels.Assist with the launch and optimisation of CRM activity supporting new gym openings, membership growth and rejoin campaigns.Quality Assurance & ContentCarry out quality assurance checks to ensure CRM communications are accurate and error-free, including copy, links, targeting, data and creative.Write and edit customer-facing CRM copy that is engaging, relevant and aligned with brand guidelines.Support the build and maintenance of email templates and campaign assets using HTML where required.Data, Reporting & OptimisationSupport audience segmentation, data selection and campaign setup using CRM tools and SQL.Monitor campaign performance and assist with reporting, analysis and insight generation.Contribute to testing and optimisation activity, helping identify opportunities to improve engagement, conversion and campaign effectiveness.Collaboration & Continuous ImprovementWork collaboratively with teams across Marketing, Analytics, Product, Commercial, Pricing and Customer Service to deliver customer-focused communications.Support broader CRM projects, initiatives and day-to-day campaign operations across the CRM team.Contribute to the ongoing development of CRM processes, best practice and operational efficiency.Continuously develop CRM, technical and analytical skills through training, hands-on experience and knowledge sharing.About you...Strong attention to detail with the ability to deliver accurate, high-quality work in a fast-paced environment.Excellent organisational and time management skills, with the ability to manage multiple priorities and deadlines.Experience working with a CRM platform, ideally Salesforce Marketing Cloud or a similar marketing automation tool.Basic understanding of HTML and/or SQL, with a willingness to develop technical CRM skills.Strong written communication skills and an interest in creating engaging, conversion-focused customer communications.Analytical mindset with an interest in campaign performance, testing and optimisation.Comfortable working with customer and campaign data to support targeting, segmentation and reporting.Strong interpersonal and stakeholder management skills, with the ability to work effectively across teams.Proactive, curious and eager to learn, with a genuine interest in CRM, customer marketing and digital communications.Previous experience in a CRM, email marketing, digital marketing or related role would be advantageous.Need assistance?If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to recruitment@thegymgroup.com or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!*Please note that we may close the application window early if we receive high levels of interest. If you're interested in applying please do so asap! Your application may be reviewed by an AI tool to help assess your suitability based on the information you provide. Automated decision-making is never used - every application is reviewed and all decisions, including whether to progress your application, are made exclusively by a member of our recruitment team. Your data will be handled in accordance with our Privacy Policy and UK GDPR. If you have any questions about how your information is used, please contact recruitment@thegymgroup.com.",1780392643000,"2026-06-02 11:31:29","2026-06-02T09:31:29.000Z",{"jsonldValid":27,"jsonld":211},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Executive\",\"description\":\"\u003Cp>\u003Cb>Role:\u003C/b> CRM Executive\u003Cbr>\u003Cb>​\u003C/b>\u003Cb>Location:\u003C/b> Hybrid (3 days per week Clapham Junction, 2 days remote)\u003C/p>\u003Cp>\u003Cbr>Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging.\u003C/p>\u003Cp>So, what’s stopping you? Apply today and be YOU with us!\u003C/p>\u003Cp>\u003Cb>What you need to know about us…\u003C/b>\u003C/p>\u003Cp>\u003Cbr>The Gym Group is not like your average gym! To our members we’re the lowest cost nationwide 24/7 Gym with over 250 gyms and counting!\u003Cbr>To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It’s our mission to break down barriers to fitness for all.\u003C/p>\u003Cp>\u003Cbr>We’re #1 in our industry when it comes to our values, our culture and our people – check out Glassdoor if you don’t believe us. We offer a fantastic place to work in a great working culture. We have been recognised as by The Sunday Times as one of The Best Places to Work which is all down to our great leaders and exceptional teams.\u003C/p>\u003Cp>\u003Cbr>We may be one of the leading budget gym chains in the UK but there’s nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and GOLD in wellbeing this year.\u003Cbr> \u003C/p>\u003Cp>We’re recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do.\u003C/p>\u003Cp>\u003Cb>About the role...\u003C/b>\u003C/p>\u003Cp>\u003Cbr>As CRM Executive (Acquisition), you will support the delivery of CRM campaigns and customer journeys that drive gym sign-ups, rejoin activity and new gym openings. Working across email, SMS and push channels, you will help ensure communications are delivered accurately, efficiently and in line with business objectives.\u003C/p>\u003Cp>While acquisition will be your primary focus, you will also support broader CRM activity across the customer lifecycle. Working closely with CRM Managers and Senior CRM Executives, you will contribute to campaign delivery, reporting and optimisation while developing your CRM, technical and analytical skills.\u003Cbr>\u003Cbr>\u003Cb>Key responsibilities...\u003C/b>\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Campaign Delivery & Execution\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build, deploy and support CRM campaigns, automations and customer journeys within Salesforce Marketing Cloud.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deliver acquisition-focused CRM activity, ensuring campaigns are executed accurately, on time and to a high standard.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support campaign setup, audience selection, testing and deployment across email, SMS and push channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assist with the launch and optimisation of CRM activity supporting new gym openings, membership growth and rejoin campaigns.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Quality Assurance & Content\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Carry out quality assurance checks to ensure CRM communications are accurate and error-free, including copy, links, targeting, data and creative.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Write and edit customer-facing CRM copy that is engaging, relevant and aligned with brand guidelines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support the build and maintenance of email templates and campaign assets using HTML where required.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Data, Reporting & Optimisation\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support audience segmentation, data selection and campaign setup using CRM tools and SQL.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor campaign performance and assist with reporting, analysis and insight generation.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Contribute to testing and optimisation activity, helping identify opportunities to improve engagement, conversion and campaign effectiveness.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Collaboration & Continuous Improvement\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Work collaboratively with teams across Marketing, Analytics, Product, Commercial, Pricing and Customer Service to deliver customer-focused communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support broader CRM projects, initiatives and day-to-day campaign operations across the CRM team.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Contribute to the ongoing development of CRM processes, best practice and operational efficiency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously develop CRM, technical and analytical skills through training, hands-on experience and knowledge sharing.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About you...\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong attention to detail with the ability to deliver accurate, high-quality work in a fast-paced environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent organisational and time management skills, with the ability to manage multiple priorities and deadlines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working with a CRM platform, ideally Salesforce Marketing Cloud or a similar marketing automation tool.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Basic understanding of HTML and/or SQL, with a willingness to develop technical CRM skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong written communication skills and an interest in creating engaging, conversion-focused customer communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analytical mindset with an interest in campaign performance, testing and optimisation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable working with customer and campaign data to support targeting, segmentation and reporting.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong interpersonal and stakeholder management skills, with the ability to work effectively across teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proactive, curious and eager to learn, with a genuine interest in CRM, customer marketing and digital communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Previous experience in a CRM, email marketing, digital marketing or related role would be advantageous.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Need assistance?\u003C/b>\u003C/p>\u003Cp>If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to recruitment@thegymgroup.com or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!\u003Cbr>\u003Cbr>\u003Cb>*Please note that we may close the application window early if we receive high levels of interest. If you're interested in applying please do so asap! \u003C/b>\u003Cbr>\u003Cbr>Your application may be reviewed by an AI tool to help assess your suitability based on the information you provide. Automated decision-making is never used - every application is reviewed and all decisions, including whether to progress your application, are made exclusively by a member of our recruitment team. Your data will be handled in accordance with our Privacy Policy and UK GDPR. If you have any questions about how your information is used, please contact recruitment@thegymgroup.com.\u003Cbr> \u003C/p>\",\"datePosted\":\"2026-06-02T09:31:29.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"The Gym Group\",\"sameAs\":\"http://www.thegymgroup.com/careers\",\"logo\":\"https://logo.clearbit.com/thegymgroup.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"The Gym Group\",\"value\":\"492a67c73cde3c2581870f43e0bfeef73ab7a5a8c9db927825712b790aed247b\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Clapham Junction\",\"addressCountry\":\"Clapham Junction\"}}}",{"id":213,"slug":214,"title":215,"companyname":216,"companylogo":88,"city":217,"country":218,"remote":15,"employmentType":219,"department":18,"content_html":221,"content_text":222,"years":21,"createdAt":223,"updatedAtISO":224,"postedAtISO":225,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":226},"ace2a8fcf2ee98cfca7501ef27a506abe1a00d1656d4b90d043421e00f2db81f","partners-retention-specialist-at-gympass-d22b1ca9c5","Partners Retention Specialist","gympass","Spain (Madrid - Hybrid)","Spain Madrid -",[220],"Part-time","\u003Cp>\u003Cstrong>Your wellbeing, our mission. Join a company shaping a healthier world.\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>GET TO KNOW US\u003C/strong>\u003C/p>\n\u003Cp>At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. \u003C/p>\n\u003Cp>\u003Cstrong>Join us in redefining the future of wellbeing!\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>THE OPPORTUNITY\u003C/strong>\u003C/p>\n\u003Cp>We are hiring a \u003Cstrong>Partners Retention Specialist \u003C/strong>to our \u003Cstrong>Partner Experience (PEx)\u003C/strong> team in \u003Cstrong>Madrid\u003C/strong>! \u003C/p>\n\u003Cp>This role is to join the newly formed Partners Retention & Growth unit, a specialized team designed to operate globally. The team's core focus is on driving partner retention, elevating the overall partner experience and ensuring the financial sustainability of deals by controlling price inflation and incorporating value-generating commercial levers (such as FVF and Success Fees).\u003C/p>\n\u003Cp>As a PRG Analyst, you will manage the inbound cases related to retention and standard negotiations for eligible, global pool-based partners (Tiers 5-7). You will ensure partners are responded to with agility and receive dedicated, end-to-end management for their contract-related requests, primarily through standardized commercial negotiations within pre-approved guardrails.\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>YOUR IMPACT\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own the Negotiation Cycle (End-to-End): Drive inbound transactional negotiations such as plan changes, price reviews, and retention efforts for eligible partners (Tiers 5-7).\u003C/li>\n\u003Cli>Ensure Compliance and Control: Establish and ensure strict adherence to commercial policies and guardrails during all transactions to protect the business as the network scales globally.\u003C/li>\n\u003Cli>Generate Value and Margin: Seek opportunities to cross-sell to partners submitting an inbound request to review their partnership with Wellhub, such as First Visit Free/Success Fee, supporting the efforts to keep inflation under control.\u003C/li>\n\u003Cli>Improve Partner Experience: Ensure a faster and more consistent partner experience by delivering a dedicated, single point of contact (End-to-End Process Ownership) and resolving issues without unnecessary escalation.\u003C/li>\n\u003Cli>Drive Process Efficiency: Leverage CX efficiency benchmarks to reduce the Average Handle Time (AHT) for negotiation tickets, contributing to a lean staffing model and ultimately significantly improving the Full Resolution Time (FRT) for our partners.\u003C/li>\n\u003Cli>Support Scalability: Contribute to documenting standardized processes and guardrails, as a  foundational for AI support.\u003C/li>\n\u003Cli>Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>WHO YOU ARE\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>A Passionate Negotiator: Have expertise in customer service or partner support, with a highly desired experience in doing standard negotiation or sales. \u003C/li>\n\u003Cli>A Process-Oriented Executor: Be able to adhere to and execute defined, standardized commercial processes and guardrails (e.g., using the VM calculator).\u003C/li>\n\u003Cli>An Efficiency Driver: Possess the eagerness to embrace Continuous Improvement and operate with a lean staffing mindset, leveraging technology like Salesforce and Zendesk to reduce AHT.\u003C/li>\n\u003Cli>A Collaborative Team Player: A true team player who values shared success and will partner closely with Partnerships Strategy, VM, and CX Enablement teams to align scope and deliverables.\u003C/li>\n\u003Cli>A Results-Oriented Analyst: Be motivated to drive quantifiable results for the team, focusing on targets like the increase in FRT attainment and success/conversion rate on cross-sell initiatives.\u003C/li>\n\u003Cli>Advanced English and Spanish are mandatory; other languages (Italian, German) will be considered a plus.\u003C/li>\n\u003C/ul>\n\u003Cp>We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that advanced English and Spanish are mandatory requirements\u003Cstrong>.\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>WHAT WE OFFER YOU \u003C/strong>\u003C/p>\n\u003Cp>With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:\u003C/p>\n\u003Cp>\u003Cstrong>WELLHUB:\u003C/strong>  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. \u003C/p>\n\u003Cp>\u003Cstrong>HEALTHCARE:\u003C/strong> Health insurance.\u003C/p>\n\u003Cp>\u003Cstrong>FLEXIBLE WORK:\u003C/strong> As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.\u003C/p>\n\u003Cp>\u003Cstrong>PAID TIME OFF:\u003C/strong> We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).\u003C/p>\n\u003Cp>\u003Cstrong>PARENTAL LEAVE:\u003C/strong> Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  \u003C/p>\n\u003Cp>\u003Cstrong>CAREER GROWTH:\u003C/strong> Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. \u003C/p>\n\u003Cp>\u003Cstrong>CULTURE:\u003C/strong> You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. \u003C/p>\n\u003Cp>\u003Cstrong>And to get a glimpse of life at Wellhub… Follow us on \u003C/strong>Instagram\u003Cstrong> @lifeatwellhub\u003C/strong> \u003Cstrong>and \u003C/strong>LinkedIn\u003Cstrong>!\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>Diversity, Equity, and Belonging at Wellhub\u003C/strong>\u003C/p>\n\u003Cp>We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.\u003C/p>\n\u003Cp>Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.\u003C/p>\n\u003Cp>Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.\u003C/p>\n\u003Cp>\u003Cstrong> #LI-HYBRID\u003C/strong>\u003C/p>","Your wellbeing, our mission. Join a company shaping a healthier world.\nGET TO KNOW US\nAt Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. \nJoin us in redefining the future of wellbeing!\n\nTHE OPPORTUNITY\nWe are hiring a Partners Retention Specialist to our Partner Experience (PEx) team in Madrid! \nThis role is to join the newly formed Partners Retention & Growth unit, a specialized team designed to operate globally. The team's core focus is on driving partner retention, elevating the overall partner experience and ensuring the financial sustainability of deals by controlling price inflation and incorporating value-generating commercial levers (such as FVF and Success Fees).\nAs a PRG Analyst, you will manage the inbound cases related to retention and standard negotiations for eligible, global pool-based partners (Tiers 5-7). You will ensure partners are responded to with agility and receive dedicated, end-to-end management for their contract-related requests, primarily through standardized commercial negotiations within pre-approved guardrails.\n\nYOUR IMPACT\n\nOwn the Negotiation Cycle (End-to-End): Drive inbound transactional negotiations such as plan changes, price reviews, and retention efforts for eligible partners (Tiers 5-7).\nEnsure Compliance and Control: Establish and ensure strict adherence to commercial policies and guardrails during all transactions to protect the business as the network scales globally.\nGenerate Value and Margin: Seek opportunities to cross-sell to partners submitting an inbound request to review their partnership with Wellhub, such as First Visit Free/Success Fee, supporting the efforts to keep inflation under control.\nImprove Partner Experience: Ensure a faster and more consistent partner experience by delivering a dedicated, single point of contact (End-to-End Process Ownership) and resolving issues without unnecessary escalation.\nDrive Process Efficiency: Leverage CX efficiency benchmarks to reduce the Average Handle Time (AHT) for negotiation tickets, contributing to a lean staffing model and ultimately significantly improving the Full Resolution Time (FRT) for our partners.\nSupport Scalability: Contribute to documenting standardized processes and guardrails, as a  foundational for AI support.\nLive the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.\n\nWHO YOU ARE\n\nA Passionate Negotiator: Have expertise in customer service or partner support, with a highly desired experience in doing standard negotiation or sales. \nA Process-Oriented Executor: Be able to adhere to and execute defined, standardized commercial processes and guardrails (e.g., using the VM calculator).\nAn Efficiency Driver: Possess the eagerness to embrace Continuous Improvement and operate with a lean staffing mindset, leveraging technology like Salesforce and Zendesk to reduce AHT.\nA Collaborative Team Player: A true team player who values shared success and will partner closely with Partnerships Strategy, VM, and CX Enablement teams to align scope and deliverables.\nA Results-Oriented Analyst: Be motivated to drive quantifiable results for the team, focusing on targets like the increase in FRT attainment and success/conversion rate on cross-sell initiatives.\nAdvanced English and Spanish are mandatory; other languages (Italian, German) will be considered a plus.\n\nWe recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that advanced English and Spanish are mandatory requirements.\n\nWHAT WE OFFER YOU \nWith thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:\nWELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. \nHEALTHCARE: Health insurance.\nFLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.\nPAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).\nPARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  \nCAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. \nCULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. \nAnd to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!\n\nDiversity, Equity, and Belonging at Wellhub\nWe aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.\nWellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.\nOur commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.\n #LI-HYBRID",1780392642000,"2026-06-02 11:31:28","2026-05-20T14:41:25.000Z",{"jsonldValid":27,"jsonld":227},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Partners Retention Specialist\",\"description\":\"\u003Cp>\u003Cstrong>Your wellbeing, our mission. Join a company shaping a healthier world.\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>GET TO KNOW US\u003C/strong>\u003C/p>\\n\u003Cp>At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. \u003C/p>\\n\u003Cp>\u003Cstrong>Join us in redefining the future of wellbeing!\u003C/strong>\u003C/p>\\n\\n\u003Cp>\u003Cstrong>THE OPPORTUNITY\u003C/strong>\u003C/p>\\n\u003Cp>We are hiring a \u003Cstrong>Partners Retention Specialist \u003C/strong>to our \u003Cstrong>Partner Experience (PEx)\u003C/strong> team in \u003Cstrong>Madrid\u003C/strong>! \u003C/p>\\n\u003Cp>This role is to join the newly formed Partners Retention & Growth unit, a specialized team designed to operate globally. The team's core focus is on driving partner retention, elevating the overall partner experience and ensuring the financial sustainability of deals by controlling price inflation and incorporating value-generating commercial levers (such as FVF and Success Fees).\u003C/p>\\n\u003Cp>As a PRG Analyst, you will manage the inbound cases related to retention and standard negotiations for eligible, global pool-based partners (Tiers 5-7). You will ensure partners are responded to with agility and receive dedicated, end-to-end management for their contract-related requests, primarily through standardized commercial negotiations within pre-approved guardrails.\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\\n\\n\u003Cp>\u003Cstrong>YOUR IMPACT\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Own the Negotiation Cycle (End-to-End): Drive inbound transactional negotiations such as plan changes, price reviews, and retention efforts for eligible partners (Tiers 5-7).\u003C/li>\\n\u003Cli>Ensure Compliance and Control: Establish and ensure strict adherence to commercial policies and guardrails during all transactions to protect the business as the network scales globally.\u003C/li>\\n\u003Cli>Generate Value and Margin: Seek opportunities to cross-sell to partners submitting an inbound request to review their partnership with Wellhub, such as First Visit Free/Success Fee, supporting the efforts to keep inflation under control.\u003C/li>\\n\u003Cli>Improve Partner Experience: Ensure a faster and more consistent partner experience by delivering a dedicated, single point of contact (End-to-End Process Ownership) and resolving issues without unnecessary escalation.\u003C/li>\\n\u003Cli>Drive Process Efficiency: Leverage CX efficiency benchmarks to reduce the Average Handle Time (AHT) for negotiation tickets, contributing to a lean staffing model and ultimately significantly improving the Full Resolution Time (FRT) for our partners.\u003C/li>\\n\u003Cli>Support Scalability: Contribute to documenting standardized processes and guardrails, as a  foundational for AI support.\u003C/li>\\n\u003Cli>Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>WHO YOU ARE\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>A Passionate Negotiator: Have expertise in customer service or partner support, with a highly desired experience in doing standard negotiation or sales. \u003C/li>\\n\u003Cli>A Process-Oriented Executor: Be able to adhere to and execute defined, standardized commercial processes and guardrails (e.g., using the VM calculator).\u003C/li>\\n\u003Cli>An Efficiency Driver: Possess the eagerness to embrace Continuous Improvement and operate with a lean staffing mindset, leveraging technology like Salesforce and Zendesk to reduce AHT.\u003C/li>\\n\u003Cli>A Collaborative Team Player: A true team player who values shared success and will partner closely with Partnerships Strategy, VM, and CX Enablement teams to align scope and deliverables.\u003C/li>\\n\u003Cli>A Results-Oriented Analyst: Be motivated to drive quantifiable results for the team, focusing on targets like the increase in FRT attainment and success/conversion rate on cross-sell initiatives.\u003C/li>\\n\u003Cli>Advanced English and Spanish are mandatory; other languages (Italian, German) will be considered a plus.\u003C/li>\\n\u003C/ul>\\n\u003Cp>We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that advanced English and Spanish are mandatory requirements\u003Cstrong>.\u003C/strong>\u003C/p>\\n\\n\u003Cp>\u003Cstrong>WHAT WE OFFER YOU \u003C/strong>\u003C/p>\\n\u003Cp>With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:\u003C/p>\\n\u003Cp>\u003Cstrong>WELLHUB:\u003C/strong>  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. \u003C/p>\\n\u003Cp>\u003Cstrong>HEALTHCARE:\u003C/strong> Health insurance.\u003C/p>\\n\u003Cp>\u003Cstrong>FLEXIBLE WORK:\u003C/strong> As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.\u003C/p>\\n\u003Cp>\u003Cstrong>PAID TIME OFF:\u003C/strong> We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).\u003C/p>\\n\u003Cp>\u003Cstrong>PARENTAL LEAVE:\u003C/strong> Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  \u003C/p>\\n\u003Cp>\u003Cstrong>CAREER GROWTH:\u003C/strong> Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. \u003C/p>\\n\u003Cp>\u003Cstrong>CULTURE:\u003C/strong> You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. \u003C/p>\\n\u003Cp>\u003Cstrong>And to get a glimpse of life at Wellhub… Follow us on \u003C/strong>Instagram\u003Cstrong> @lifeatwellhub\u003C/strong> \u003Cstrong>and \u003C/strong>LinkedIn\u003Cstrong>!\u003C/strong>\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Diversity, Equity, and Belonging at Wellhub\u003C/strong>\u003C/p>\\n\u003Cp>We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.\u003C/p>\\n\u003Cp>Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.\u003C/p>\\n\u003Cp>Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.\u003C/p>\\n\u003Cp>\u003Cstrong> #LI-HYBRID\u003C/strong>\u003C/p>\",\"datePosted\":\"2026-05-20T14:41:25.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"gympass\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"gympass\",\"value\":\"ace2a8fcf2ee98cfca7501ef27a506abe1a00d1656d4b90d043421e00f2db81f\"},\"employmentType\":\"PART_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Spain (Madrid - Hybrid)\",\"addressCountry\":\"Spain Madrid -\"}}}",{"id":229,"slug":230,"title":231,"companyname":232,"companylogo":233,"companyTagline":234,"companyIndustry":235,"city":236,"country":88,"remote":15,"employmentType":237,"department":18,"content_html":238,"content_text":239,"years":21,"createdAt":240,"updatedAtISO":241,"postedAtISO":242,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":243},"76f99ea0714c84b381c9f398e2ce5e155b335c24a272950f9e12285ecb13f511","senior-crm-and-loyalty-engineer-at-icuc-610f57afaa","Senior CRM & Loyalty Engineer","ICUC","https://logo.clearbit.com/icuc.social","We stay awake 24/7 👀 answering and understanding your global customers and fans on social media so you don't have to.","Marketing Services","5 Locations",[17],"\u003Cp>\u003Cb>Job Description:\u003C/b>\u003C/p>\u003Cp>\u003Cb>We Dream. We Do. We Deliver. \u003C/b>\u003C/p>\u003Cp>At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.\u003C/p>\u003Cp>We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.\u003C/p>\u003Cp>\u003Cb>\u003Cu>Key responsibilities and accountabilities\u003C/u>\u003C/b>\u003Cbr>Responsible for leading the design, customization, and optimization of the CRM platform, ensuring robust integration, advanced data analytics, and scalable solutions that align with the domain’s strategic objectives and drive customer relationship excellence while identifying new opportunities within the customer.\u003C/p>\u003Cp>You will have to:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead the design and development of complex digital solutions in the CRM Domain\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead the development of complex software solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide technical guidance and mentorship to junior engineers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure architectural integrity and consistency across the software development lifecycle.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and maintain software architecture documentation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participate in project planning and estimation activities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive continuous improvement initiatives within the development team.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Act as a subject matter expert (SME) for pitches and client work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Contribute to the vision and strategy of the team\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Skills for the role:\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Ci>CRM Platforms\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Excellent knowledge of CRM systems e.g. Salesforce, HubSpot, Microsoft Dynamics (Backend and Frontend).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Be able to implement efficient, scalable, and maintainable CRM solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent problem-solving skills with the ability to troubleshoot and resolve complex issues.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience in leading and managing project development in Agile or Scrum environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with CI/CD and version control tools (e.g., GitHub, GitLab, Bitbucket, Jenkins, etc.).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to work independently and as part of a team, managing multiple priorities and deadlines and guide junior members.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Databases\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Ability to query databases for customer data extraction and reporting.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Scripting & Automation\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong programming skills in APEX, C#, .net, others.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>API Integration\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong understanding of REST/SOAP APIs for integrating CRM with other systems\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Data Analysis & Reporting\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong experience with Excel, Power BI, Tableau or others to analyze customer data and generate insights.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Customer Data Management\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong understanding of data segmentation, customer lifecycle, and personalization.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Troubleshooting & Debugging\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Ability to diagnose CRM-related technical issues and provide solutions.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Experience by Cloud (any experience in these clouds is a plus)\u003C/b>\u003C/p>\u003Cp>\u003Ci>Loyalty Management\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Loyalty program modeling (tiers, points/earn, burn rules), wallets, vouchers, promotions, partner/merchant integrations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Real-time events for accrual/redemption, fraud controls, and member lifecycle orchestration.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Consumer Goods Cloud (CGC)\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Retail execution: visit planning, surveys/audits, image recognition (if applicable), in-store merchandising, order capture.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Trade promotions & pricing workflows, route optimization, distributor/retailer hierarchies, and offline mobile patterns.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Financial Services Cloud (FSC)\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Householding, relationships, KYC/AML processes, advisor workspaces, referrals, and compliance workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Person Accounts vs. Individual model choices; integration to core banking/insurance systems.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Field Service\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Work Orders, service appointments, skills/capabilities, inventory/parts, Scheduling Optimizer, dispatcher console.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Mobile flows, offline behavior, safety/compliance checklists, SLAs/entitlements.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>CPQ / Revenue Cloud\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Product rules, price rules, constraint rules, pricing methods, quote templates, approvals, and quote-to-order integrations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Data model alignment with Billing, tax, proration, renewals, amendments, and complex bundling.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Data Cloud (CDP)\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Ingestion pipelines, identity resolution, data streams, calculated insights, segments, and activation to Marketing Cloud/ads.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Real-time personalization, governance, data contracts, and deduplication strategies.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Salesforce Certifications (Preferred)\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Application Architect\u003C/p>\u003C/li>\u003Cli>\u003Cp>Platform Developer I\u003C/p>\u003C/li>\u003Cli>\u003Cp>App Builder\u003C/p>\u003C/li>\u003Cli>\u003Cp>Sharing and Visibility Architect\u003C/p>\u003C/li>\u003Cli>\u003Cp>Data Architect\u003C/p>\u003C/li>\u003Cli>\u003Cp>Platform Development Lifecycle and Deployment Architect\u003C/p>\u003C/li>\u003Cli>\u003Cp>Platform Developer II\u003C/p>\u003C/li>\u003Cli>\u003Cp>JavaScript Developer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Data Cloud Consultant (CDP)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Certified CPQ Administrator / Developer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Field Service Consultant\u003C/p>\u003C/li>\u003Cli>\u003Cp>Financial Services Cloud Accredited Professional\u003C/p>\u003C/li>\u003Cli>\u003Cp>Consumer Goods Cloud Accredited Professional\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Team player with organizational skills and dedicated to transparency.\u003C/p>\u003Cp>\u003Cb>Why choose dentsu? \u003C/b>\u003C/p>\u003Cp>\u003Cb>Global Reach with Local Expertise:\u003C/b> Join a network that spans 145 countries, with over 70,000 talented employees. Collaborate with bright minds worldwide and gain insights from diverse industries and markets.\u003C/p>\u003Cp>\u003Cb>Innovation at Our Core: \u003C/b>For over 120 years, we have been pushing boundaries to connect brands with their audiences through cutting-edge technology, creativity, and transformative solutions.\u003C/p>\u003Cp>\u003Cb>Commitment to Impact: \u003C/b>We focus on driving meaningful outcomes for our clients and their communities, whether through increasing revenue, influencing behavior change, or fostering positive organizational culture.\u003C/p>\u003Cp>\u003Cb>Collaborative Network: \u003C/b>Work alongside six global brands all united in delivering highly integrated and scaled transformation solutions.\u003C/p>\u003Cp>\u003Cb>What’s in It for You? \u003C/b>\u003C/p>\u003Cp>\u003Cb>Global Perspective: \u003C/b>As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.\u003C/p>\u003Cp>\u003Cb>Flexibility & Balance:\u003C/b> Enjoy hybrid work models, adaptable hours, and home office options\u003Ci>. \u003C/i>\u003Ci>Hybrid working\u003C/i> – we combine flexibility with in-person collaboration, with an expectation of 1 day per week/ 4 days per month in the office.\u003C/p>\u003Cp>\u003Cb>Inclusive & Supportive Culture: \u003C/b>We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.\u003C/p>\u003Cp>\u003Cb>Well-balanced reward package: \u003C/b>We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.\u003C/p>\u003Cp>\u003Cb>Innovation-Driven Work: \u003C/b>Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.\u003C/p>\u003Cp>\u003Cb>Purpose-Driven Culture:\u003C/b> Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.\u003C/p>\u003Cp>\u003Cb>Growth Opportunities: \u003C/b>Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.\u003C/p>\u003Cp>*many more attractive benefits are waiting for you, for more details regarding additional benefits, please ask your recruiter\u003C/p>\u003Cp>\u003Cb>Ready to join the team? \u003C/b>Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.\u003C/p>\u003Cp>#LI-MERKLE\u003C/p>\u003Cp>\u003Cb>Location:\u003C/b>\u003C/p>Belgrade\u003Cp>\u003Cb>Brand:\u003C/b>\u003C/p>Merkle\u003Cp>\u003Cb>Time Type:\u003C/b>\u003C/p>Full time\u003Cp>\u003Cb>Contract Type:\u003C/b>\u003C/p>Permanent","Job Description:We Dream. We Do. We Deliver. At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.Key responsibilities and accountabilitiesResponsible for leading the design, customization, and optimization of the CRM platform, ensuring robust integration, advanced data analytics, and scalable solutions that align with the domain’s strategic objectives and drive customer relationship excellence while identifying new opportunities within the customer.You will have to:Lead the design and development of complex digital solutions in the CRM DomainLead the development of complex software solutions.Provide technical guidance and mentorship to junior engineers.Ensure architectural integrity and consistency across the software development lifecycle.Develop and maintain software architecture documentation.Participate in project planning and estimation activities.Drive continuous improvement initiatives within the development team.Act as a subject matter expert (SME) for pitches and client work.Contribute to the vision and strategy of the teamSkills for the role:CRM PlatformsExcellent knowledge of CRM systems e.g. Salesforce, HubSpot, Microsoft Dynamics (Backend and Frontend).Be able to implement efficient, scalable, and maintainable CRM solutions.Excellent problem-solving skills with the ability to troubleshoot and resolve complex issues.Experience in leading and managing project development in Agile or Scrum environments.Experience with CI/CD and version control tools (e.g., GitHub, GitLab, Bitbucket, Jenkins, etc.).Ability to work independently and as part of a team, managing multiple priorities and deadlines and guide junior members.DatabasesAbility to query databases for customer data extraction and reporting.Scripting & AutomationStrong programming skills in APEX, C#, .net, others.API IntegrationStrong understanding of REST/SOAP APIs for integrating CRM with other systemsData Analysis & ReportingStrong experience with Excel, Power BI, Tableau or others to analyze customer data and generate insights.Customer Data ManagementStrong understanding of data segmentation, customer lifecycle, and personalization.Troubleshooting & DebuggingAbility to diagnose CRM-related technical issues and provide solutions.Experience by Cloud (any experience in these clouds is a plus)Loyalty ManagementLoyalty program modeling (tiers, points/earn, burn rules), wallets, vouchers, promotions, partner/merchant integrations.Real-time events for accrual/redemption, fraud controls, and member lifecycle orchestration.Consumer Goods Cloud (CGC)Retail execution: visit planning, surveys/audits, image recognition (if applicable), in-store merchandising, order capture.Trade promotions & pricing workflows, route optimization, distributor/retailer hierarchies, and offline mobile patterns.Financial Services Cloud (FSC)Householding, relationships, KYC/AML processes, advisor workspaces, referrals, and compliance workflows.Person Accounts vs. Individual model choices; integration to core banking/insurance systems.Field ServiceWork Orders, service appointments, skills/capabilities, inventory/parts, Scheduling Optimizer, dispatcher console.Mobile flows, offline behavior, safety/compliance checklists, SLAs/entitlements.CPQ / Revenue CloudProduct rules, price rules, constraint rules, pricing methods, quote templates, approvals, and quote-to-order integrations.Data model alignment with Billing, tax, proration, renewals, amendments, and complex bundling.Data Cloud (CDP)Ingestion pipelines, identity resolution, data streams, calculated insights, segments, and activation to Marketing Cloud/ads.Real-time personalization, governance, data contracts, and deduplication strategies.Salesforce Certifications (Preferred)Application ArchitectPlatform Developer IApp BuilderSharing and Visibility ArchitectData ArchitectPlatform Development Lifecycle and Deployment ArchitectPlatform Developer IIJavaScript DeveloperData Cloud Consultant (CDP)Certified CPQ Administrator / DeveloperField Service ConsultantFinancial Services Cloud Accredited ProfessionalConsumer Goods Cloud Accredited ProfessionalTeam player with organizational skills and dedicated to transparency.Why choose dentsu? Global Reach with Local Expertise: Join a network that spans 145 countries, with over 70,000 talented employees. Collaborate with bright minds worldwide and gain insights from diverse industries and markets.Innovation at Our Core: For over 120 years, we have been pushing boundaries to connect brands with their audiences through cutting-edge technology, creativity, and transformative solutions.Commitment to Impact: We focus on driving meaningful outcomes for our clients and their communities, whether through increasing revenue, influencing behavior change, or fostering positive organizational culture.Collaborative Network: Work alongside six global brands all united in delivering highly integrated and scaled transformation solutions.What’s in It for You? Global Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options. Hybrid working – we combine flexibility with in-person collaboration, with an expectation of 1 day per week/ 4 days per month in the office.Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.Growth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.*many more attractive benefits are waiting for you, for more details regarding additional benefits, please ask your recruiterReady to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.#LI-MERKLELocation:BelgradeBrand:MerkleTime Type:Full timeContract Type:Permanent",1780370627000,"2026-06-02 05:25:22","2026-06-02T03:25:22.000Z",{"jsonldValid":15,"jsonld":88},{"id":245,"slug":246,"title":247,"companyname":83,"companylogo":84,"companyTagline":85,"companyIndustry":86,"city":248,"country":88,"remote":15,"employmentType":249,"department":18,"content_html":250,"content_text":251,"years":21,"createdAt":240,"updatedAtISO":252,"postedAtISO":253,"hasSalary":15,"salaryMin":254,"salaryMax":255,"currency":25,"schema":256},"3800d285d0cb787c3a49bb8e0ea1798ff95133456694190820917162285794f9","senior-sales-business-retention-associate-at-wolters-kluwer-61a97b45d8","Senior Sales Business Retention Associate","7 Locations",[17],"\u003Cp>The \u003Cb>Senior Sales Business Retention Associate\u003C/b> is responsible for retaining and growing revenue within an assigned portfolio of existing customers. This role combines account management, consultative selling, and proactive renewal management to maximize customer value and long-term retention.\u003C/p>\u003Cp>The Retention Associate owns the renewal lifecycle from early engagement through contract close, proactively building relationships with key contacts, demonstrating product value, and identifying opportunities to expand customer usage. Success in this role requires a strong consultative sales approach focused on renewing business, increasing product adoption, and generating incremental revenue through upsell opportunities.\u003C/p>\u003Cp>The primary responsibility of the Retention Associate is to secure research product renewals, increase revenue within the existing customer base through upselling and product adoption, and successfully deliver annual price increases set forth by the business. The Retention Associate also identifies and forwards qualified opportunities to the appropriate Sales channels when appropriate. These functions are performed in a manner consistent with company established timelines and objectives.\u003C/p>\u003Cp>\u003Cb>ESSENTIAL DUTIES AND RESPONSIBILITIES\u003C/b>\u003C/p>\u003Cp>Owns and manages a portfolio of existing customer accounts and is responsible for retention, renewal execution, and revenue growth within the assigned book of business.\u003C/p>\u003Cp>Responsible for achieving assigned renewal rate and revenue retention targets within the assigned portfolio of accounts while identifying opportunities to increase customer spend through product adoption and expansion.\u003C/p>\u003Cp>Learns the full line of CCH TAA Tax Research and Audit products including features, benefits, pricing, intended use, value proposition and competitive position in order to effectively serve clients and position solutions that meet customer needs.\u003C/p>\u003Cp>Handles account management activity for Tax Research software customers to effectively promote and facilitate a positive renewal environment for the customer while strengthening long-term relationships.\u003C/p>\u003Cp>Proactively manages renewal cycles beginning approximately \u003Cb>90–120 days prior to contract expiration\u003C/b> by engaging customers early, reinforcing product value, identifying risks, and positioning successful renewal outcomes.\u003C/p>\u003Cp>Initiates and manages customer engagement well in advance of renewal to establish value, mitigate churn risk, and ensure renewal conversations are not limited to invoice delivery.\u003C/p>\u003Cp>Executes the consultative sales process for Tax & Accounting Research products and services by staying fully informed of the prescribed sales methodology and aligning solutions with customer workflow and business needs.\u003C/p>\u003Cp>Identifies opportunities to expand revenue within existing accounts through upselling, cross-selling, increased product utilization, and additional product adoption.\u003C/p>\u003Cp>Conducts outbound customer engagement including phone calls, virtual meetings, and targeted outreach campaigns to build relationships, communicate value, and drive renewal and expansion opportunities.\u003C/p>\u003Cp>Maintains consistent proactive engagement with customers through phone, email, and virtual meetings to ensure sufficient activity levels that support renewal success and account growth.\u003C/p>\u003Cul>\u003Cli>Handles renewal activity for accounts, add-on sales activity, account management and other sales services and effectively tracks and manages renewal cycles throughout the year.\u003C/li>\u003Cli>Maintains accurate pipeline management, renewal forecasting, and activity tracking within CRM tools to ensure visibility into renewal health and growth opportunities.\u003C/li>\u003Cli>Contributes to new product development that meets customer needs by identifying gaps where current products do not meet client requirements; working with product managers to translate unmet client requirements into business and functional specifications.\u003C/li>\u003Cli>Improves WK CCH TAA Tax Research and Auditing market share by strengthening customer relationships, increasing product adoption, and ensuring customers realize the full value of Wolters Kluwer solutions.\u003C/li>\u003Cli>Collaborates with Management, Retention Representatives, Account Executives and Alliance Team in developing joint sales plans, business plans, presentations, and creating referrals.\u003C/li>\u003Cli>Manages time and resources effectively to accomplish sales goals by planning for and scheduling all required sales activity.\u003C/li>\u003Cli>Represents Wolters Kluwer by developing and maintaining comprehensive knowledge of Wolters Kluwer products, industry trends and general business and financial acumen through various sources and initiative.\u003C/li>\u003Cli>Communicates Wolters Kluwer competitive advantage to customers in a compelling articulate manner in verbal and written conversations and presentations.\u003C/li>\u003Cli>Behaving in ways that demonstrate corporate core values and culture; developing professional and positive relationships with customers and colleagues; and maintaining a reputation of competence, integrity and professionalism.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>OTHER DUTIES\u003C/b>\u003C/p>\u003Cp>Proactively pursues professional development activities (e.g., attending seminars, reviewing professional publications, establishing personal networks).\u003C/p>\u003Cp>Manages time and company resources appropriately.\u003C/p>\u003Cp>Performs other duties as assigned by supervisor.\u003C/p>\u003Cp>\u003Cb>JOB QUALIFICATIONS\u003C/b>\u003C/p>\u003Cp>\u003Cb>Education:\u003C/b>\u003Cbr>BS/BA degree in a business-related field or equivalent work experience in a professional sales setting.\u003C/p>\u003Cp>\u003Cb>Required Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum of 2 years of experience in a sales, account management, customer success, or customer-facing role including:\u003C/li>\u003Cli>Experience making presentations to prospective or existing clients to explain the business' products and services and their alignment with the client's needs.\u003C/li>\u003Cli>Experience using online presentation tools.\u003C/li>\u003Cli>Experience using a consultative sales approach to identify customer needs and position appropriate solutions.\u003C/li>\u003Cli>Intermediate experience with recent version of Microsoft operating systems and Office, especially Word and Excel.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Experience and Training\u003C/b>\u003C/p>\u003Cul>\u003Cli>1 year of experience in a sales retention or account management role with responsibility for renewing and growing existing customer revenue.\u003C/li>\u003Cli>Technical, software or online solutions sales experience a plus.\u003C/li>\u003Cli>Experience selling on premise and cloud-based solutions and services.\u003C/li>\u003Cli>Experience working in a highly matrixed environment.\u003C/li>\u003Cli>Formalized sales training (e.g., Holden, Complex Sale, Solutions Selling, Miller Heiman, The Challenger Sales Module, Salesforce.com).\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Knowledge and Abilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>Understands the workflow of Tax Research and Auditing Departments.\u003C/li>\u003Cli>Demonstrated ability to create positive working relationships with customers, co-workers and leaders.\u003C/li>\u003Cli>Strong customer service, relationship management, and interpersonal skills.\u003C/li>\u003Cli>Demonstrated ability to work independently and meet deadlines consistently with minimal supervision.\u003C/li>\u003Cli>Good organizational skills and ability to prioritize work effectively to meet business needs.\u003C/li>\u003Cli>Excellent English language skills required, both verbal and written.\u003C/li>\u003Cli>Experience with CRM tools, i.e. SalesLogix; Salesforce.com; etc\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements: 5 – 10%\u003C/b>\u003C/p>\u003Cp>Attending offsite meetings\u003Cbr>Ability to travel independently and overnight\u003Cbr>Ability to travel by air\u003Cbr>Ability to obtain a credit card\u003C/p>\u003Ch2>Our Interview Practices\u003C/h2>\u003Cp>\u003Ci>To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.\u003C/i>\u003C/p>\u003Cp>\u003Ci>Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.\u003C/i>\u003C/p>\u003Cp>\u003Cb>Compensation:\u003C/b>\u003C/p>$40,000.00 - $67,550.00 USD\u003Cp>\u003Ci>Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. \u003C/i>\u003C/p>\u003Ch2>\u003Cb>Additional Information\u003C/b>:\u003C/h2>\u003Cp>Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. \u003C/p>","The Senior Sales Business Retention Associate is responsible for retaining and growing revenue within an assigned portfolio of existing customers. This role combines account management, consultative selling, and proactive renewal management to maximize customer value and long-term retention.The Retention Associate owns the renewal lifecycle from early engagement through contract close, proactively building relationships with key contacts, demonstrating product value, and identifying opportunities to expand customer usage. Success in this role requires a strong consultative sales approach focused on renewing business, increasing product adoption, and generating incremental revenue through upsell opportunities.The primary responsibility of the Retention Associate is to secure research product renewals, increase revenue within the existing customer base through upselling and product adoption, and successfully deliver annual price increases set forth by the business. The Retention Associate also identifies and forwards qualified opportunities to the appropriate Sales channels when appropriate. These functions are performed in a manner consistent with company established timelines and objectives.ESSENTIAL DUTIES AND RESPONSIBILITIESOwns and manages a portfolio of existing customer accounts and is responsible for retention, renewal execution, and revenue growth within the assigned book of business.Responsible for achieving assigned renewal rate and revenue retention targets within the assigned portfolio of accounts while identifying opportunities to increase customer spend through product adoption and expansion.Learns the full line of CCH TAA Tax Research and Audit products including features, benefits, pricing, intended use, value proposition and competitive position in order to effectively serve clients and position solutions that meet customer needs.Handles account management activity for Tax Research software customers to effectively promote and facilitate a positive renewal environment for the customer while strengthening long-term relationships.Proactively manages renewal cycles beginning approximately 90–120 days prior to contract expiration by engaging customers early, reinforcing product value, identifying risks, and positioning successful renewal outcomes.Initiates and manages customer engagement well in advance of renewal to establish value, mitigate churn risk, and ensure renewal conversations are not limited to invoice delivery.Executes the consultative sales process for Tax & Accounting Research products and services by staying fully informed of the prescribed sales methodology and aligning solutions with customer workflow and business needs.Identifies opportunities to expand revenue within existing accounts through upselling, cross-selling, increased product utilization, and additional product adoption.Conducts outbound customer engagement including phone calls, virtual meetings, and targeted outreach campaigns to build relationships, communicate value, and drive renewal and expansion opportunities.Maintains consistent proactive engagement with customers through phone, email, and virtual meetings to ensure sufficient activity levels that support renewal success and account growth.Handles renewal activity for accounts, add-on sales activity, account management and other sales services and effectively tracks and manages renewal cycles throughout the year.Maintains accurate pipeline management, renewal forecasting, and activity tracking within CRM tools to ensure visibility into renewal health and growth opportunities.Contributes to new product development that meets customer needs by identifying gaps where current products do not meet client requirements; working with product managers to translate unmet client requirements into business and functional specifications.Improves WK CCH TAA Tax Research and Auditing market share by strengthening customer relationships, increasing product adoption, and ensuring customers realize the full value of Wolters Kluwer solutions.Collaborates with Management, Retention Representatives, Account Executives and Alliance Team in developing joint sales plans, business plans, presentations, and creating referrals.Manages time and resources effectively to accomplish sales goals by planning for and scheduling all required sales activity.Represents Wolters Kluwer by developing and maintaining comprehensive knowledge of Wolters Kluwer products, industry trends and general business and financial acumen through various sources and initiative.Communicates Wolters Kluwer competitive advantage to customers in a compelling articulate manner in verbal and written conversations and presentations.Behaving in ways that demonstrate corporate core values and culture; developing professional and positive relationships with customers and colleagues; and maintaining a reputation of competence, integrity and professionalism.OTHER DUTIESProactively pursues professional development activities (e.g., attending seminars, reviewing professional publications, establishing personal networks).Manages time and company resources appropriately.Performs other duties as assigned by supervisor.JOB QUALIFICATIONSEducation:BS/BA degree in a business-related field or equivalent work experience in a professional sales setting.Required ExperienceMinimum of 2 years of experience in a sales, account management, customer success, or customer-facing role including:Experience making presentations to prospective or existing clients to explain the business' products and services and their alignment with the client's needs.Experience using online presentation tools.Experience using a consultative sales approach to identify customer needs and position appropriate solutions.Intermediate experience with recent version of Microsoft operating systems and Office, especially Word and Excel.Preferred Experience and Training1 year of experience in a sales retention or account management role with responsibility for renewing and growing existing customer revenue.Technical, software or online solutions sales experience a plus.Experience selling on premise and cloud-based solutions and services.Experience working in a highly matrixed environment.Formalized sales training (e.g., Holden, Complex Sale, Solutions Selling, Miller Heiman, The Challenger Sales Module, Salesforce.com).Preferred Knowledge and AbilitiesUnderstands the workflow of Tax Research and Auditing Departments.Demonstrated ability to create positive working relationships with customers, co-workers and leaders.Strong customer service, relationship management, and interpersonal skills.Demonstrated ability to work independently and meet deadlines consistently with minimal supervision.Good organizational skills and ability to prioritize work effectively to meet business needs.Excellent English language skills required, both verbal and written.Experience with CRM tools, i.e. SalesLogix; Salesforce.com; etcTravel Requirements: 5 – 10%Attending offsite meetingsAbility to travel independently and overnightAbility to travel by airAbility to obtain a credit cardOur Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.Compensation:$40,000.00 - $67,550.00 USDCompensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information:Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.","2026-06-02 05:25:23","2026-06-02T03:25:23.000Z",40000,67550,{"jsonldValid":15,"jsonld":88},{"id":258,"slug":259,"title":260,"companyname":261,"companylogo":262,"companyTagline":263,"companyIndustry":264,"city":14,"country":14,"remote":15,"employmentType":265,"department":18,"content_html":266,"content_text":267,"years":21,"createdAt":268,"updatedAtISO":269,"postedAtISO":270,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":271},"92189e5efec28e2176eab266a762d24de9233916dc827b9e31f78285970cb4fc","enterprise-architect-commercial-it-crm-at-cengage-group-f2d52f1300","Enterprise Architect, Commercial IT/CRM","Cengage Group","https://logo.clearbit.com/cengagegroup.com","We are a global education technology company equipping learners with the skills and competencies needed to be job ready.","E-Learning Providers",[17],"\u003Cp>\u003Cb>We believe in the power and joy of learning\u003C/b>\u003C/p>\u003Cp>At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.  \u003C/p>\u003Cp>Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.  \u003C/p>\u003Cp>\u003Cb>Our culture values inclusion, engagement, and discovery\u003C/b>\u003C/p>\u003Cp>Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.   \u003C/p>\u003Cp>\u003Cb>SUMMARY\u003C/b>\u003C/p>\u003Cp>As a Senior Enterprise Architect within Commercial IT, you will help shape the future of Cengage’s Salesforce-centered CRM ecosystem. This role provides architecture leadership for the capabilities that support sales, service, marketing, customer engagement, and commercial operations.  \u003C/p>\u003Cp>While Salesforce is the primary technology anchor, the role should also ensure Commercial IT investments scale as a unified enterprise CRM capability rather than a collection of disconnected solutions. \u003C/p>\u003Cp>You will partner closely with Commercial IT leadership, Technology Product Owners, engineering leaders, Enterprise Architecture, Data, ERP, Commerce, Security, and business partners to define target-state CRM architecture, establish architecture guardrails, reduce technical debt, and enable scalable automation, analytics, and AI-ready commercial processes.  \u003C/p>\u003Cp>\u003Cb>RESPONSIBILITIES\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Define and maintain the target-state architecture for Commercial IT / CRM capabilities, with Salesforce as the primary technology anchor.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate commercial business goals into scalable CRM architecture patterns, platform guardrails, integration approaches, and roadmap recommendations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide architecture mentorship across Salesforce-enabled sales, service, marketing, customer engagement, reporting, automation, and commercial operations capabilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Technology Product Owners, engineering leaders, and solution architects to ensure product and delivery decisions align with long-term Commercial IT architecture.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Be responsible for the CRM architecture perspective for integration points between Salesforce and adjacent enterprise domains, including ERP, commerce, data platforms, marketing technologies, identity, analytics, and downstream operational systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with adjacent domain owners to ensure CRM integration points and data flows are scalable, governed, and aligned to enterprise standards, without assuming ownership of those domains.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish CRM architecture principles, reusable design patterns, decision frameworks, and exception processes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Find opportunities to reduce CRM-related technical debt, simplify Salesforce usage, increase reuse, and improve the value realized from existing Salesforce investments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Clearly communicate architecture options, risks, dependencies, and tradeoffs to business, product, engineering, and executive audiences.  \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>WHAT YOU'LL NEED\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong enterprise architecture, solution architecture, or technology leadership experience supporting CRM, sales, service, marketing, customer engagement, or commercial operations capabilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep understanding of the Salesforce ecosystem, including CRM data models, automation, reporting, integration approaches, and platform design considerations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong knowledge of commercial business processes, including lead management, opportunity management, account management, customer service, marketing engagement, renewals, entitlements, and lead-to-cash integration points.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience translating business and product strategy into scalable architecture decisions, standards, and delivery guidance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with CRM integration across enterprise platforms such as ERP, commerce, marketing technology, data platforms, analytics, identity, and security.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong communication and influencing skills, with the ability to explain complex architecture concepts and tradeoffs to senior business and technology leaders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with AI-enabled CRM use cases, customer insights, predictive analytics, service automation, or commercial analytics.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>EDUCATION REQUIREMENTS\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Salesforce architecture certifications, such as Salesforce Application Architect, System Architect, or Technical Architect.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Preferred: Bachelor’s degree in computer science, Information Systems, Engineering, Business, or a related field, or equivalent professional experience.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.  \u003C/p>\u003Cp>Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.  \u003C/p>\u003Cp>\u003Cb>About Cengage\u003C/b>\u003C/p>\u003Cp>Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.  \u003C/p>\u003Cp>\u003Cb>Compensation\u003C/b>\u003C/p>\u003Cp>At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our \u003Ci>Total Rewards Philosophy\u003C/i>.\u003C/p>\u003Cp>The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.\u003C/p>\u003Cp>In this position,  you will be eligible to participate in the company’s discretionary incentive bonus program.  This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.  \u003C/p>\u003Ch1>\u003C/h1>25% Annual: Individual Target$117,100.00 - $187,300.00 USD","We believe in the power and joy of learningAt Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.  Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.  Our culture values inclusion, engagement, and discoveryOur business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.   SUMMARYAs a Senior Enterprise Architect within Commercial IT, you will help shape the future of Cengage’s Salesforce-centered CRM ecosystem. This role provides architecture leadership for the capabilities that support sales, service, marketing, customer engagement, and commercial operations.  While Salesforce is the primary technology anchor, the role should also ensure Commercial IT investments scale as a unified enterprise CRM capability rather than a collection of disconnected solutions. You will partner closely with Commercial IT leadership, Technology Product Owners, engineering leaders, Enterprise Architecture, Data, ERP, Commerce, Security, and business partners to define target-state CRM architecture, establish architecture guardrails, reduce technical debt, and enable scalable automation, analytics, and AI-ready commercial processes.  RESPONSIBILITIESDefine and maintain the target-state architecture for Commercial IT / CRM capabilities, with Salesforce as the primary technology anchor.Translate commercial business goals into scalable CRM architecture patterns, platform guardrails, integration approaches, and roadmap recommendations.Provide architecture mentorship across Salesforce-enabled sales, service, marketing, customer engagement, reporting, automation, and commercial operations capabilities.Partner with Technology Product Owners, engineering leaders, and solution architects to ensure product and delivery decisions align with long-term Commercial IT architecture.Be responsible for the CRM architecture perspective for integration points between Salesforce and adjacent enterprise domains, including ERP, commerce, data platforms, marketing technologies, identity, analytics, and downstream operational systems.Partner with adjacent domain owners to ensure CRM integration points and data flows are scalable, governed, and aligned to enterprise standards, without assuming ownership of those domains.Establish CRM architecture principles, reusable design patterns, decision frameworks, and exception processes.Find opportunities to reduce CRM-related technical debt, simplify Salesforce usage, increase reuse, and improve the value realized from existing Salesforce investments.Clearly communicate architecture options, risks, dependencies, and tradeoffs to business, product, engineering, and executive audiences.  WHAT YOU'LL NEEDStrong enterprise architecture, solution architecture, or technology leadership experience supporting CRM, sales, service, marketing, customer engagement, or commercial operations capabilities.Deep understanding of the Salesforce ecosystem, including CRM data models, automation, reporting, integration approaches, and platform design considerations.Strong knowledge of commercial business processes, including lead management, opportunity management, account management, customer service, marketing engagement, renewals, entitlements, and lead-to-cash integration points.Experience translating business and product strategy into scalable architecture decisions, standards, and delivery guidance.Experience with CRM integration across enterprise platforms such as ERP, commerce, marketing technology, data platforms, analytics, identity, and security.Strong communication and influencing skills, with the ability to explain complex architecture concepts and tradeoffs to senior business and technology leaders.Familiarity with AI-enabled CRM use cases, customer insights, predictive analytics, service automation, or commercial analytics.   EDUCATION REQUIREMENTSSalesforce architecture certifications, such as Salesforce Application Architect, System Architect, or Technical Architect.Preferred: Bachelor’s degree in computer science, Information Systems, Engineering, Business, or a related field, or equivalent professional experience.   Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.  Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.  About CengageCengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.  CompensationAt Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.In this position,  you will be eligible to participate in the company’s discretionary incentive bonus program.  This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.  25% Annual: Individual Target$117,100.00 - $187,300.00 USD",1780327933000,"2026-06-01 17:32:38","2026-06-01T15:32:38.000Z",{"jsonldValid":27,"jsonld":272},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Enterprise Architect, Commercial IT/CRM\",\"description\":\"\u003Cp>\u003Cb>We believe in the power and joy of learning\u003C/b>\u003C/p>\u003Cp>At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.  \u003C/p>\u003Cp>Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.  \u003C/p>\u003Cp>\u003Cb>Our culture values inclusion, engagement, and discovery\u003C/b>\u003C/p>\u003Cp>Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.   \u003C/p>\u003Cp>\u003Cb>SUMMARY\u003C/b>\u003C/p>\u003Cp>As a Senior Enterprise Architect within Commercial IT, you will help shape the future of Cengage’s Salesforce-centered CRM ecosystem. This role provides architecture leadership for the capabilities that support sales, service, marketing, customer engagement, and commercial operations.  \u003C/p>\u003Cp>While Salesforce is the primary technology anchor, the role should also ensure Commercial IT investments scale as a unified enterprise CRM capability rather than a collection of disconnected solutions. \u003C/p>\u003Cp>You will partner closely with Commercial IT leadership, Technology Product Owners, engineering leaders, Enterprise Architecture, Data, ERP, Commerce, Security, and business partners to define target-state CRM architecture, establish architecture guardrails, reduce technical debt, and enable scalable automation, analytics, and AI-ready commercial processes.  \u003C/p>\u003Cp>\u003Cb>RESPONSIBILITIES\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Define and maintain the target-state architecture for Commercial IT / CRM capabilities, with Salesforce as the primary technology anchor.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate commercial business goals into scalable CRM architecture patterns, platform guardrails, integration approaches, and roadmap recommendations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide architecture mentorship across Salesforce-enabled sales, service, marketing, customer engagement, reporting, automation, and commercial operations capabilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Technology Product Owners, engineering leaders, and solution architects to ensure product and delivery decisions align with long-term Commercial IT architecture.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Be responsible for the CRM architecture perspective for integration points between Salesforce and adjacent enterprise domains, including ERP, commerce, data platforms, marketing technologies, identity, analytics, and downstream operational systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with adjacent domain owners to ensure CRM integration points and data flows are scalable, governed, and aligned to enterprise standards, without assuming ownership of those domains.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish CRM architecture principles, reusable design patterns, decision frameworks, and exception processes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Find opportunities to reduce CRM-related technical debt, simplify Salesforce usage, increase reuse, and improve the value realized from existing Salesforce investments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Clearly communicate architecture options, risks, dependencies, and tradeoffs to business, product, engineering, and executive audiences.  \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>WHAT YOU'LL NEED\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong enterprise architecture, solution architecture, or technology leadership experience supporting CRM, sales, service, marketing, customer engagement, or commercial operations capabilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep understanding of the Salesforce ecosystem, including CRM data models, automation, reporting, integration approaches, and platform design considerations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong knowledge of commercial business processes, including lead management, opportunity management, account management, customer service, marketing engagement, renewals, entitlements, and lead-to-cash integration points.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience translating business and product strategy into scalable architecture decisions, standards, and delivery guidance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with CRM integration across enterprise platforms such as ERP, commerce, marketing technology, data platforms, analytics, identity, and security.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong communication and influencing skills, with the ability to explain complex architecture concepts and tradeoffs to senior business and technology leaders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with AI-enabled CRM use cases, customer insights, predictive analytics, service automation, or commercial analytics.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>EDUCATION REQUIREMENTS\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Salesforce architecture certifications, such as Salesforce Application Architect, System Architect, or Technical Architect.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Preferred: Bachelor’s degree in computer science, Information Systems, Engineering, Business, or a related field, or equivalent professional experience.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.  \u003C/p>\u003Cp>Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.  \u003C/p>\u003Cp>\u003Cb>About Cengage\u003C/b>\u003C/p>\u003Cp>Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.  \u003C/p>\u003Cp>\u003Cb>Compensation\u003C/b>\u003C/p>\u003Cp>At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our \u003Ci>Total Rewards Philosophy\u003C/i>.\u003C/p>\u003Cp>The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.\u003C/p>\u003Cp>In this position,  you will be eligible to participate in the company’s discretionary incentive bonus program.  This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.  \u003C/p>\u003Ch1>\u003C/h1>25% Annual: Individual Target$117,100.00 - $187,300.00 USD\",\"datePosted\":\"2026-06-01T15:32:38.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Cengage Group\",\"sameAs\":\"https://www.cengagegroup.com/\",\"logo\":\"https://logo.clearbit.com/cengagegroup.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Cengage Group\",\"value\":\"92189e5efec28e2176eab266a762d24de9233916dc827b9e31f78285970cb4fc\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":274,"slug":275,"title":276,"companyname":277,"companylogo":278,"companyTagline":279,"companyIndustry":280,"city":281,"country":14,"remote":15,"employmentType":282,"department":18,"content_html":283,"content_text":284,"years":21,"createdAt":268,"updatedAtISO":269,"postedAtISO":285,"hasSalary":15,"salaryMin":286,"salaryMax":287,"currency":25,"schema":288},"0cb0dda27a02e42f371094c6b674385b70d97dea22f1e25eb65064d141c6eeb7","manager-crm-marketing-at-clear-clearme-com-2fcfb1fd9f","Manager, CRM Marketing","CLEAR (clearme.com)","https://logo.clearbit.com/clearme.com","You are You.","Consumer Services","New York",[17],"\u003Cp>CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.\u003C/p>\n\u003Cp>Are you a customer-obsessed email marketer with a proven track record? We’re looking for a CRM Marketing Manager to own lifecycle strategy and execution for our CLEAR+ Member and Reactivation audiences. In this role, you’ll develop the lifecycle marketing roadmap and create & execute campaigns and A/B tests across email, SMS, direct mail, and mobile (push and in-app) using Iterable. You’ll be hands-on in building and executing your strategy to drive acquisition reactivation, nurture customer relationships, enhance brand loyalty, and maximize revenue.\u003C/p>\n\u003Cp>We’re seeking a data-driven lifecycle marketer with excellent reporting skills and experience collaborating with Creative, Product, and Data teams. If you’re skilled at crafting high-performing campaigns and continuously improving results, this is an opportunity to shape our digital messaging strategy.\u003C/p>\n\u003Chr>\n\n\u003Cp>\u003Cem>\u003Cstrong>What you'll do:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Use your hands-on experience building email and SMS campaigns and automations to deliver segmented, targeted, and personalized programs that drive activation, engagement, and growth against key KPIs\u003C/li>\n\u003Cli>Be an in-house expert in lifecycle marketing strategies and help shape how we improve and expand our lifecycle marketing efforts\u003C/li>\n\u003Cli>Work cross-functionally with Product and Data teams on experimentation and to continually improve our Iterable setup and ability to segment and target customers with tailored messaging\u003C/li>\n\u003Cli>Maintain a high bar for marketing creative and copy across lifecycle campaigns and proactive share-out of what’s resonating with customers\u003C/li>\n\u003Cli>Proactively monitor and report out lifecycle campaign performance, conduct A/B testing, and use data insights to continually optimize email content, timing, and strategies for maximum customer engagement and retention\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cstrong>How you'll measure success:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Statistically significant performance lift in engagement metrics (e.g., Open Rate, CTR, CVR) through continuous testing and optimization\u003C/li>\n\u003Cli>Increased Member retention and uplift in average Customer Lifetime Value (CLTV) driven by effective segmentation and targeting\u003C/li>\n\u003Cli>Reduction in churn and improvements in NPS and re-engagement rates tied directly to CRM initiatives\u003C/li>\n\u003Cli>Streamlined and scalable marketing automation infrastructure with improved delivery performance and reduced latency\u003C/li>\n\u003Cli>CRM stack integration completeness and data synchronization health across platforms\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cstrong>What you're great at:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>3+ years of experience owning and/or working in an ESP (Iterable preferred or similar platforms like Braze, Klaviyo, Cordial also welcome) \u003C/li>\n\u003Cli>Proven track record of building successful lifecycle marketing campaigns that activate new customers and increase customer lifetime value across email, SMS, direct mail, push and in-app notifications\u003C/li>\n\u003Cli>Experience collaborating cross-functionally with Product, Creative, and Data & Analytics teams\u003C/li>\n\u003Cli>Excellent skills in campaign analysis and A/B testing design with excitement to dig into the numbers and uncover insights\u003C/li>\n\u003Cli>Highly adaptable and scrappy mindset, with a willingness to experiment, take calculated risks, and think creatively to drive channel growth\u003C/li>\n\u003Cli>Up-to-date on the latest trends and best practices in lifecycle marketing strategy, technology, and channels\u003C/li>\n\u003Cli>Experience in subscription businesses is a plus\u003C/li>\n\u003Cli>HTML/CSS experience is a plus\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cstrong>How You'll be Rewarded:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cp>At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. \u003C/p>\n\u003Cp>We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $110,000 - $125,000, depending on levels of skills and experience.\u003C/p>\n\u003Cp>\u003Cem>The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cspan>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cspan>CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cspan>We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>\u003Cspan>#LI-Onsite\u003C/span>\u003C/p>","CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.\nAre you a customer-obsessed email marketer with a proven track record? We’re looking for a CRM Marketing Manager to own lifecycle strategy and execution for our CLEAR+ Member and Reactivation audiences. In this role, you’ll develop the lifecycle marketing roadmap and create & execute campaigns and A/B tests across email, SMS, direct mail, and mobile (push and in-app) using Iterable. You’ll be hands-on in building and executing your strategy to drive acquisition reactivation, nurture customer relationships, enhance brand loyalty, and maximize revenue.\nWe’re seeking a data-driven lifecycle marketer with excellent reporting skills and experience collaborating with Creative, Product, and Data teams. If you’re skilled at crafting high-performing campaigns and continuously improving results, this is an opportunity to shape our digital messaging strategy.\n\n\nWhat you'll do:\n\nUse your hands-on experience building email and SMS campaigns and automations to deliver segmented, targeted, and personalized programs that drive activation, engagement, and growth against key KPIs\nBe an in-house expert in lifecycle marketing strategies and help shape how we improve and expand our lifecycle marketing efforts\nWork cross-functionally with Product and Data teams on experimentation and to continually improve our Iterable setup and ability to segment and target customers with tailored messaging\nMaintain a high bar for marketing creative and copy across lifecycle campaigns and proactive share-out of what’s resonating with customers\nProactively monitor and report out lifecycle campaign performance, conduct A/B testing, and use data insights to continually optimize email content, timing, and strategies for maximum customer engagement and retention\n\n\nHow you'll measure success:\n\nStatistically significant performance lift in engagement metrics (e.g., Open Rate, CTR, CVR) through continuous testing and optimization\nIncreased Member retention and uplift in average Customer Lifetime Value (CLTV) driven by effective segmentation and targeting\nReduction in churn and improvements in NPS and re-engagement rates tied directly to CRM initiatives\nStreamlined and scalable marketing automation infrastructure with improved delivery performance and reduced latency\nCRM stack integration completeness and data synchronization health across platforms\n\n\nWhat you're great at:\n\n3+ years of experience owning and/or working in an ESP (Iterable preferred or similar platforms like Braze, Klaviyo, Cordial also welcome) \nProven track record of building successful lifecycle marketing campaigns that activate new customers and increase customer lifetime value across email, SMS, direct mail, push and in-app notifications\nExperience collaborating cross-functionally with Product, Creative, and Data & Analytics teams\nExcellent skills in campaign analysis and A/B testing design with excitement to dig into the numbers and uncover insights\nHighly adaptable and scrappy mindset, with a willingness to experiment, take calculated risks, and think creatively to drive channel growth\nUp-to-date on the latest trends and best practices in lifecycle marketing strategy, technology, and channels\nExperience in subscription businesses is a plus\nHTML/CSS experience is a plus\n\n\nHow You'll be Rewarded:\nAt CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. \nWe offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $110,000 - $125,000, depending on levels of skills and experience.\nThe base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.\nQualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.\nCLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.\nWe are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.\n#LI-Onsite","2026-05-28T08:45:48.000Z",110000,125000,{"jsonldValid":27,"jsonld":289},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Manager, CRM Marketing\",\"description\":\"\u003Cp>CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.\u003C/p>\\n\u003Cp>Are you a customer-obsessed email marketer with a proven track record? We’re looking for a CRM Marketing Manager to own lifecycle strategy and execution for our CLEAR+ Member and Reactivation audiences. In this role, you’ll develop the lifecycle marketing roadmap and create & execute campaigns and A/B tests across email, SMS, direct mail, and mobile (push and in-app) using Iterable. You’ll be hands-on in building and executing your strategy to drive acquisition reactivation, nurture customer relationships, enhance brand loyalty, and maximize revenue.\u003C/p>\\n\u003Cp>We’re seeking a data-driven lifecycle marketer with excellent reporting skills and experience collaborating with Creative, Product, and Data teams. If you’re skilled at crafting high-performing campaigns and continuously improving results, this is an opportunity to shape our digital messaging strategy.\u003C/p>\\n\u003Chr>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>What you'll do:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cul>\\n\u003Cli>Use your hands-on experience building email and SMS campaigns and automations to deliver segmented, targeted, and personalized programs that drive activation, engagement, and growth against key KPIs\u003C/li>\\n\u003Cli>Be an in-house expert in lifecycle marketing strategies and help shape how we improve and expand our lifecycle marketing efforts\u003C/li>\\n\u003Cli>Work cross-functionally with Product and Data teams on experimentation and to continually improve our Iterable setup and ability to segment and target customers with tailored messaging\u003C/li>\\n\u003Cli>Maintain a high bar for marketing creative and copy across lifecycle campaigns and proactive share-out of what’s resonating with customers\u003C/li>\\n\u003Cli>Proactively monitor and report out lifecycle campaign performance, conduct A/B testing, and use data insights to continually optimize email content, timing, and strategies for maximum customer engagement and retention\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>How you'll measure success:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cul>\\n\u003Cli>Statistically significant performance lift in engagement metrics (e.g., Open Rate, CTR, CVR) through continuous testing and optimization\u003C/li>\\n\u003Cli>Increased Member retention and uplift in average Customer Lifetime Value (CLTV) driven by effective segmentation and targeting\u003C/li>\\n\u003Cli>Reduction in churn and improvements in NPS and re-engagement rates tied directly to CRM initiatives\u003C/li>\\n\u003Cli>Streamlined and scalable marketing automation infrastructure with improved delivery performance and reduced latency\u003C/li>\\n\u003Cli>CRM stack integration completeness and data synchronization health across platforms\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>What you're great at:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cul>\\n\u003Cli>3+ years of experience owning and/or working in an ESP (Iterable preferred or similar platforms like Braze, Klaviyo, Cordial also welcome) \u003C/li>\\n\u003Cli>Proven track record of building successful lifecycle marketing campaigns that activate new customers and increase customer lifetime value across email, SMS, direct mail, push and in-app notifications\u003C/li>\\n\u003Cli>Experience collaborating cross-functionally with Product, Creative, and Data & Analytics teams\u003C/li>\\n\u003Cli>Excellent skills in campaign analysis and A/B testing design with excitement to dig into the numbers and uncover insights\u003C/li>\\n\u003Cli>Highly adaptable and scrappy mindset, with a willingness to experiment, take calculated risks, and think creatively to drive channel growth\u003C/li>\\n\u003Cli>Up-to-date on the latest trends and best practices in lifecycle marketing strategy, technology, and channels\u003C/li>\\n\u003Cli>Experience in subscription businesses is a plus\u003C/li>\\n\u003Cli>HTML/CSS experience is a plus\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>How You'll be Rewarded:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cp>At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. \u003C/p>\\n\u003Cp>We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $110,000 - $125,000, depending on levels of skills and experience.\u003C/p>\\n\u003Cp>\u003Cem>The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>\u003Cspan>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.\u003C/span>\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>\u003Cspan>CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.\u003C/span>\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>\u003Cspan>We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.\u003C/span>\u003C/em>\u003C/p>\\n\u003Cp>\u003Cspan>#LI-Onsite\u003C/span>\u003C/p>\",\"datePosted\":\"2026-05-28T08:45:48.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"CLEAR (clearme.com)\",\"sameAs\":\"http://clearme.com\",\"logo\":\"https://logo.clearbit.com/clearme.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"CLEAR (clearme.com)\",\"value\":\"0cb0dda27a02e42f371094c6b674385b70d97dea22f1e25eb65064d141c6eeb7\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"New York\",\"addressRegion\":\"New York\",\"addressCountry\":\"US\"}}}",{"id":291,"slug":292,"title":293,"companyname":294,"companylogo":88,"city":295,"country":14,"remote":15,"employmentType":296,"department":18,"content_html":297,"content_text":298,"years":21,"createdAt":299,"updatedAtISO":300,"postedAtISO":301,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":302},"cdcd3659676d434e61cb2a834d0fed07c4c7e18e7a7c83137ea52fdece9a0073","membership-retention-agent-at-clublabs-d59466362b","Membership Retention Agent","clublabs","Coppell",[17],"Membership Retention Agent\u003Cp>This position makes outbound phone calls to lapsed members in California, Hawaii, New Mexico and Texas in order to renew those memberships.\u003Cbr>\u003Cbr>\u003Cb>Job Duties\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Using a predictive dialing tool, call lapsed members in California, Hawaii, New Mexico and Texas to generate a renewed membership.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Invoice memberships sold and process payments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain up-to-date, working knowledge of membership products, features and benefits.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perform all other duties and responsibilities as assigned or required.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work focuses on the ability to sell memberships. During the sales process, obstacles and conflicts can arise requiring the ability to multi-task and quickly provide solutions to various issues. Occasionally matters need to be referred to supervision for resolution.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Qualifications\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>High school diploma/GED required, college degree preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>1-3 years sales experience preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional communication skills required, both written and oral.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrate ability to prioritize tasks and assignments required.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in Microsoft Office software, including Outlook, Word and Excel required.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cspan>Remarkable benefits:\u003C/span>\u003C/b>\u003C/p>\u003Cp>\u003Cspan>•    Health coverage for medical, dental, vision\u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    401(K) saving plans with company match AND Pension    \u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    Tuition assistance\u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    Floating holidays and PTO for community volunteer programs\u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    Paid parental leave\u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    Wellness programs\u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    Employee discounts (membership, insurance,\u003C/span>\u003C/p>\u003Cp>\u003Cspan>             travel, entertainment, services and more!)\u003C/span>\u003C/p>\u003Cp>\u003Cspan> \u003C/span>\u003C/p>Auto Club Enterprises is the largest club within the national AAA federation.  We have nearly 17,000 employees in 24 states helping more than 18 million members.  The strength of our organization is our employees.  Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.  When we embrace our diversity – we win.  All of Us!  With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.\u003Cp>\"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”\u003C/p>\u003Cp>AAA is an Equal Opportunity Employer\u003C/p>\u003Cp>Our organization participates in E-Verify\u003C/p>","Membership Retention AgentThis position makes outbound phone calls to lapsed members in California, Hawaii, New Mexico and Texas in order to renew those memberships.Job DutiesUsing a predictive dialing tool, call lapsed members in California, Hawaii, New Mexico and Texas to generate a renewed membership.Invoice memberships sold and process payments.Maintain up-to-date, working knowledge of membership products, features and benefits.Perform all other duties and responsibilities as assigned or required.Work focuses on the ability to sell memberships. During the sales process, obstacles and conflicts can arise requiring the ability to multi-task and quickly provide solutions to various issues. Occasionally matters need to be referred to supervision for resolution.QualificationsHigh school diploma/GED required, college degree preferred.1-3 years sales experience preferred.Professional communication skills required, both written and oral.Demonstrate ability to prioritize tasks and assignments required.Proficiency in Microsoft Office software, including Outlook, Word and Excel required.Remarkable benefits:•    Health coverage for medical, dental, vision•    401(K) saving plans with company match AND Pension    •    Tuition assistance•    Floating holidays and PTO for community volunteer programs•    Paid parental leave•    Wellness programs•    Employee discounts (membership, insurance,             travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation.  We have nearly 17,000 employees in 24 states helping more than 18 million members.  The strength of our organization is our employees.  Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.  When we embrace our diversity – we win.  All of Us!  With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.\"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”AAA is an Equal Opportunity EmployerOur organization participates in E-Verify",1780197902000,"2026-05-31 05:26:36","2026-05-31T03:26:36.000Z",{"jsonldValid":27,"jsonld":303},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Membership Retention Agent\",\"description\":\"Membership Retention Agent\u003Cp>This position makes outbound phone calls to lapsed members in California, Hawaii, New Mexico and Texas in order to renew those memberships.\u003Cbr>\u003Cbr>\u003Cb>Job Duties\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Using a predictive dialing tool, call lapsed members in California, Hawaii, New Mexico and Texas to generate a renewed membership.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Invoice memberships sold and process payments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain up-to-date, working knowledge of membership products, features and benefits.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perform all other duties and responsibilities as assigned or required.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work focuses on the ability to sell memberships. During the sales process, obstacles and conflicts can arise requiring the ability to multi-task and quickly provide solutions to various issues. Occasionally matters need to be referred to supervision for resolution.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Qualifications\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>High school diploma/GED required, college degree preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>1-3 years sales experience preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional communication skills required, both written and oral.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrate ability to prioritize tasks and assignments required.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in Microsoft Office software, including Outlook, Word and Excel required.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cspan>Remarkable benefits:\u003C/span>\u003C/b>\u003C/p>\u003Cp>\u003Cspan>•    Health coverage for medical, dental, vision\u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    401(K) saving plans with company match AND Pension    \u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    Tuition assistance\u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    Floating holidays and PTO for community volunteer programs\u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    Paid parental leave\u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    Wellness programs\u003C/span>\u003C/p>\u003Cp>\u003Cspan>•    Employee discounts (membership, insurance,\u003C/span>\u003C/p>\u003Cp>\u003Cspan>             travel, entertainment, services and more!)\u003C/span>\u003C/p>\u003Cp>\u003Cspan> \u003C/span>\u003C/p>Auto Club Enterprises is the largest club within the national AAA federation.  We have nearly 17,000 employees in 24 states helping more than 18 million members.  The strength of our organization is our employees.  Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.  When we embrace our diversity – we win.  All of Us!  With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.\u003Cp>\\\"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”\u003C/p>\u003Cp>AAA is an Equal Opportunity Employer\u003C/p>\u003Cp>Our organization participates in E-Verify\u003C/p>\",\"datePosted\":\"2026-05-31T03:26:36.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"clublabs\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"clublabs\",\"value\":\"cdcd3659676d434e61cb2a834d0fed07c4c7e18e7a7c83137ea52fdece9a0073\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Coppell\",\"addressRegion\":\"TX\",\"addressCountry\":\"US\"}}}",{"id":305,"slug":306,"title":114,"companyname":115,"companylogo":116,"companyTagline":117,"companyIndustry":118,"city":88,"country":88,"remote":15,"employmentType":307,"department":18,"content_html":308,"content_text":309,"years":21,"createdAt":299,"updatedAtISO":300,"postedAtISO":301,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":310},"87f2d6ec8ec9854d9bd5d359ca38146f39aca5ddf1485972abffb0649266a63f","specialist-retention-at-cogeco-connexion-d119f4c69f",[17],"\u003Cp>Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.\u003C/p>\u003Ch2>Time Type:\u003C/h2>Regular\u003Ch2>Job Description :\u003C/h2>\u003Cp>The Retention Specialist position is an employee home-based role that provides excellent customer service with a focus on building loyalty and creating lasting value-based relationships.  The Specialist handles inbound and outbound inquiries regarding customers requesting to downgrade or disconnect Cogeco services. The mandate is to maximize all retention and sales opportunities, resolve customer issues and ensure an optimal level of quality customer service in a timely and professional manner. The expectation of this position is that specialists are driven to achieve and exceed their targets. This role thrives on resilience and demonstrating strong negotiation skills in order to save customers from disconnecting Cogeco services.\u003C/p>\u003Cp>This is a province-wide (ON), remote / work-from-home (WFM) position.\u003C/p>\u003Cp>\u003Cb>RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Responsible for handling customers’ requests to downgrade or disconnect Cogeco services for competitive reasons, perceived value or price, technical, customer service-related issues, and reasons deemed as uncontrollable, etc., using negotiation and sales skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Works to effectively resolve customer issues, builds value in Cogeco’s products and services by communicating the advantages and benefits over the competition. In addition, responsible for handling all types of customer calls as required, resolving the reason for the call, and practicing the sales behaviours that are outlined in the training material.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Responsible for calling various outbound customer lists to maximise retention and sales opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Offers an outstanding service and customer focus that will incite customers to choose all Cogeco products and services by highlighting all the benefits and features to retain and acquire new customers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Answers customer inbound phone inquiries. Offers customized solutions and options while responding to questions or problems that are raised by the customer while meeting and/or exceeding departmental quality and KPI  targets. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Is attentive to existing and potential customer needs and offers customized solutions and options to retain and/or acquire every possible customer. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrates integrity in all aspects of their dealings with customers and is proactive, sincere, and empathetic when responding to any questions or issues raised by the customer. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Promotes and upsells products and services with each customer contact for new and existing customers, and processes the order.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequently reviews and investigates Cogeco’s prime competitor’s information and offers via the internet, telephone calls, or retail visits in order to provide accurate information while communicating the advantages of Cogeco over the competition.  Also escalates major market changes or offers to the Supervisor for evaluation. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Highlights the features and benefits of all Cogeco products and services by confidently demonstrating retention and sales behaviours as trained\u003C/p>\u003C/li>\u003Cli>\u003Cp>Resolves billing inquiries and service discrepancies. Follows all billing procedures as outlined in training, including following the credit matrix when applying credits and debits on customer accounts only as necessary.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Efficiently handles, troubleshoots, and resolves escalated customer inquiries for all systems. Offers customized solutions and options while responding to questions and problems. while demonstrating soft skills.  \u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with other departmental requests as required and performs special projects as assigned.\u003C/p>\u003C/li>\u003Cli>\u003Cp>As part of their work, employees must take all necessary measures to ensure their own health and safety, and that of their co-workers. They must use available personal protective equipment at all times and comply with all Health & Safety instructions, guidelines, policies, and procedures issued by the Company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, the incumbent must be constantly attentive and responsive to both external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer’s needs.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>ACADEMIC TRAINING:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>High School Diploma required.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Post-secondary education preferred.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>WORK EXPERIENCE:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum 1 year of experience preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Minimum 1-2  years of previous experience in a call center environment preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven customer service skills, superior first call resolution skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performance at a high standard and consistently meets all KPI expectations.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>SPECIFIC COMPETENCIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong communication skills (written and verbal). \u003C/p>\u003C/li>\u003Cli>\u003Cp>Prior retention, sales, and telemarketing experience coupled with strong negotiation skills, is preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Detail-oriented with the ability to analyze and troubleshoot customer issues.  Self-motivated with the ability to take initiative and resolve problems independently. Monitors own quality of work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrates professional interpersonal skills with a winning customer service attitude and presentation as per our departmental dress code policy and guidelines \u003C/p>\u003C/li>\u003Cli>\u003Cp>Open to change with a learning attitude towards work and to contribute to teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience in Google Suite applications is an asset.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must have previous experience working with PCs and demonstrated navigation abilities within a Windows environment. Data entry experience is an asset.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A general understanding of broadband, telecom, cable, and internet industries is an asset.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexibility is required with respect to hours of work as business needs change\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexibility is required with respect to hours of work as the incumbent may be required to work rotating shifts in a 24/7 environment, including days, evenings, weekends, and general holidays.  Hours of work are subject to change as business needs evolve.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>You’ll benefit from:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Flexibility: Yes, we think that what you do matters. At work and at home.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fun: we laugh a lot, it makes every day brighter.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Discounted services: We provide amazing services to our clients, and you’ll get them at home, because you deserve them.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Rewarding Pay: Let’s be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it come with a great culture. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Benefits: We’ve got you covered. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Career Evolution: Join us, and we will give you the tools to achieve your career goals!\u003C/p>\u003C/li>\u003Cli>\u003Cp>Technology: you have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Location :\u003C/h2>Burlington, ON\u003Ch2>Company :\u003C/h2>Cogeco Connexion Inc\u003Cp>At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.\u003C/p>\u003Cp>By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.\u003C/p>\u003Cp>\u003Cbr>If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com\u003C/p>","Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.Time Type:RegularJob Description :The Retention Specialist position is an employee home-based role that provides excellent customer service with a focus on building loyalty and creating lasting value-based relationships.  The Specialist handles inbound and outbound inquiries regarding customers requesting to downgrade or disconnect Cogeco services. The mandate is to maximize all retention and sales opportunities, resolve customer issues and ensure an optimal level of quality customer service in a timely and professional manner. The expectation of this position is that specialists are driven to achieve and exceed their targets. This role thrives on resilience and demonstrating strong negotiation skills in order to save customers from disconnecting Cogeco services.This is a province-wide (ON), remote / work-from-home (WFM) position.RESPONSIBILITIES:Responsible for handling customers’ requests to downgrade or disconnect Cogeco services for competitive reasons, perceived value or price, technical, customer service-related issues, and reasons deemed as uncontrollable, etc., using negotiation and sales skills.Works to effectively resolve customer issues, builds value in Cogeco’s products and services by communicating the advantages and benefits over the competition. In addition, responsible for handling all types of customer calls as required, resolving the reason for the call, and practicing the sales behaviours that are outlined in the training material.Responsible for calling various outbound customer lists to maximise retention and sales opportunities.Offers an outstanding service and customer focus that will incite customers to choose all Cogeco products and services by highlighting all the benefits and features to retain and acquire new customers.Answers customer inbound phone inquiries. Offers customized solutions and options while responding to questions or problems that are raised by the customer while meeting and/or exceeding departmental quality and KPI  targets. Is attentive to existing and potential customer needs and offers customized solutions and options to retain and/or acquire every possible customer. Demonstrates integrity in all aspects of their dealings with customers and is proactive, sincere, and empathetic when responding to any questions or issues raised by the customer. Promotes and upsells products and services with each customer contact for new and existing customers, and processes the order.Frequently reviews and investigates Cogeco’s prime competitor’s information and offers via the internet, telephone calls, or retail visits in order to provide accurate information while communicating the advantages of Cogeco over the competition.  Also escalates major market changes or offers to the Supervisor for evaluation. Highlights the features and benefits of all Cogeco products and services by confidently demonstrating retention and sales behaviours as trainedResolves billing inquiries and service discrepancies. Follows all billing procedures as outlined in training, including following the credit matrix when applying credits and debits on customer accounts only as necessary.Efficiently handles, troubleshoots, and resolves escalated customer inquiries for all systems. Offers customized solutions and options while responding to questions and problems. while demonstrating soft skills.  Assists with other departmental requests as required and performs special projects as assigned.As part of their work, employees must take all necessary measures to ensure their own health and safety, and that of their co-workers. They must use available personal protective equipment at all times and comply with all Health & Safety instructions, guidelines, policies, and procedures issued by the Company.To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, the incumbent must be constantly attentive and responsive to both external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer’s needs.ACADEMIC TRAINING:High School Diploma required.Post-secondary education preferred.WORK EXPERIENCE:Minimum 1 year of experience preferred.Minimum 1-2  years of previous experience in a call center environment preferred.Proven customer service skills, superior first call resolution skills.Performance at a high standard and consistently meets all KPI expectations.SPECIFIC COMPETENCIES:Strong communication skills (written and verbal). Prior retention, sales, and telemarketing experience coupled with strong negotiation skills, is preferred.Detail-oriented with the ability to analyze and troubleshoot customer issues.  Self-motivated with the ability to take initiative and resolve problems independently. Monitors own quality of work.Demonstrates professional interpersonal skills with a winning customer service attitude and presentation as per our departmental dress code policy and guidelines Open to change with a learning attitude towards work and to contribute to teams.Experience in Google Suite applications is an asset.Must have previous experience working with PCs and demonstrated navigation abilities within a Windows environment. Data entry experience is an asset.A general understanding of broadband, telecom, cable, and internet industries is an asset.Flexibility is required with respect to hours of work as business needs changeFlexibility is required with respect to hours of work as the incumbent may be required to work rotating shifts in a 24/7 environment, including days, evenings, weekends, and general holidays.  Hours of work are subject to change as business needs evolve.You’ll benefit from:Flexibility: Yes, we think that what you do matters. At work and at home.Fun: we laugh a lot, it makes every day brighter.Discounted services: We provide amazing services to our clients, and you’ll get them at home, because you deserve them.Rewarding Pay: Let’s be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it come with a great culture. Benefits: We’ve got you covered. Career Evolution: Join us, and we will give you the tools to achieve your career goals!Technology: you have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.Location :Burlington, ONCompany :Cogeco Connexion IncAt Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com",{"jsonldValid":27,"jsonld":311},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Specialist, Retention\",\"description\":\"\u003Cp>Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.\u003C/p>\u003Ch2>Time Type:\u003C/h2>Regular\u003Ch2>Job Description :\u003C/h2>\u003Cp>The Retention Specialist position is an employee home-based role that provides excellent customer service with a focus on building loyalty and creating lasting value-based relationships.  The Specialist handles inbound and outbound inquiries regarding customers requesting to downgrade or disconnect Cogeco services. The mandate is to maximize all retention and sales opportunities, resolve customer issues and ensure an optimal level of quality customer service in a timely and professional manner. The expectation of this position is that specialists are driven to achieve and exceed their targets. This role thrives on resilience and demonstrating strong negotiation skills in order to save customers from disconnecting Cogeco services.\u003C/p>\u003Cp>This is a province-wide (ON), remote / work-from-home (WFM) position.\u003C/p>\u003Cp>\u003Cb>RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Responsible for handling customers’ requests to downgrade or disconnect Cogeco services for competitive reasons, perceived value or price, technical, customer service-related issues, and reasons deemed as uncontrollable, etc., using negotiation and sales skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Works to effectively resolve customer issues, builds value in Cogeco’s products and services by communicating the advantages and benefits over the competition. In addition, responsible for handling all types of customer calls as required, resolving the reason for the call, and practicing the sales behaviours that are outlined in the training material.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Responsible for calling various outbound customer lists to maximise retention and sales opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Offers an outstanding service and customer focus that will incite customers to choose all Cogeco products and services by highlighting all the benefits and features to retain and acquire new customers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Answers customer inbound phone inquiries. Offers customized solutions and options while responding to questions or problems that are raised by the customer while meeting and/or exceeding departmental quality and KPI  targets. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Is attentive to existing and potential customer needs and offers customized solutions and options to retain and/or acquire every possible customer. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrates integrity in all aspects of their dealings with customers and is proactive, sincere, and empathetic when responding to any questions or issues raised by the customer. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Promotes and upsells products and services with each customer contact for new and existing customers, and processes the order.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequently reviews and investigates Cogeco’s prime competitor’s information and offers via the internet, telephone calls, or retail visits in order to provide accurate information while communicating the advantages of Cogeco over the competition.  Also escalates major market changes or offers to the Supervisor for evaluation. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Highlights the features and benefits of all Cogeco products and services by confidently demonstrating retention and sales behaviours as trained\u003C/p>\u003C/li>\u003Cli>\u003Cp>Resolves billing inquiries and service discrepancies. Follows all billing procedures as outlined in training, including following the credit matrix when applying credits and debits on customer accounts only as necessary.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Efficiently handles, troubleshoots, and resolves escalated customer inquiries for all systems. Offers customized solutions and options while responding to questions and problems. while demonstrating soft skills.  \u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with other departmental requests as required and performs special projects as assigned.\u003C/p>\u003C/li>\u003Cli>\u003Cp>As part of their work, employees must take all necessary measures to ensure their own health and safety, and that of their co-workers. They must use available personal protective equipment at all times and comply with all Health & Safety instructions, guidelines, policies, and procedures issued by the Company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, the incumbent must be constantly attentive and responsive to both external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer’s needs.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>ACADEMIC TRAINING:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>High School Diploma required.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Post-secondary education preferred.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>WORK EXPERIENCE:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum 1 year of experience preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Minimum 1-2  years of previous experience in a call center environment preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven customer service skills, superior first call resolution skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performance at a high standard and consistently meets all KPI expectations.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>SPECIFIC COMPETENCIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong communication skills (written and verbal). \u003C/p>\u003C/li>\u003Cli>\u003Cp>Prior retention, sales, and telemarketing experience coupled with strong negotiation skills, is preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Detail-oriented with the ability to analyze and troubleshoot customer issues.  Self-motivated with the ability to take initiative and resolve problems independently. Monitors own quality of work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrates professional interpersonal skills with a winning customer service attitude and presentation as per our departmental dress code policy and guidelines \u003C/p>\u003C/li>\u003Cli>\u003Cp>Open to change with a learning attitude towards work and to contribute to teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience in Google Suite applications is an asset.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must have previous experience working with PCs and demonstrated navigation abilities within a Windows environment. Data entry experience is an asset.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A general understanding of broadband, telecom, cable, and internet industries is an asset.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexibility is required with respect to hours of work as business needs change\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexibility is required with respect to hours of work as the incumbent may be required to work rotating shifts in a 24/7 environment, including days, evenings, weekends, and general holidays.  Hours of work are subject to change as business needs evolve.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>You’ll benefit from:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Flexibility: Yes, we think that what you do matters. At work and at home.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fun: we laugh a lot, it makes every day brighter.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Discounted services: We provide amazing services to our clients, and you’ll get them at home, because you deserve them.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Rewarding Pay: Let’s be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it come with a great culture. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Benefits: We’ve got you covered. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Career Evolution: Join us, and we will give you the tools to achieve your career goals!\u003C/p>\u003C/li>\u003Cli>\u003Cp>Technology: you have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Location :\u003C/h2>Burlington, ON\u003Ch2>Company :\u003C/h2>Cogeco Connexion Inc\u003Cp>At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.\u003C/p>\u003Cp>By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.\u003C/p>\u003Cp>\u003Cbr>If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com\u003C/p>\",\"datePosted\":\"2026-05-31T03:26:36.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Cogeco Connexion\",\"sameAs\":\"https://carrieres.cogeco.ca/\",\"logo\":\"https://logo.clearbit.com/carrieres.cogeco.ca\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Cogeco Connexion\",\"value\":\"87f2d6ec8ec9854d9bd5d359ca38146f39aca5ddf1485972abffb0649266a63f\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CA\"}}}",{"id":313,"slug":314,"title":315,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":316,"country":14,"remote":15,"employmentType":317,"department":18,"content_html":318,"content_text":319,"years":21,"createdAt":320,"updatedAtISO":321,"postedAtISO":322,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":323},"462e2ca87ca8a36c9303a761fea9d63a339ef1708a9dad81bc1465aa2a0ae81b","crm-clinical-specialist-salina-ks-at-medtronic-18ec406d31","CRM Clinical Specialist - Salina, KS","Kansas City",[17],"We anticipate the application window for this opening will close on - 5 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum travel of 10%\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $72,000.00 - $90,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 5 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.Travel Requirements:Minimum travel of 10%A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.ABOUT MEDTRONICTogether, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employeesThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):USA: $72,000.00 - $90,000.00The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",1780111961000,"2026-05-30 05:35:58","2026-05-30T03:35:58.000Z",{"jsonldValid":27,"jsonld":324},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Clinical Specialist - Salina, KS\",\"description\":\"We anticipate the application window for this opening will close on - 5 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum travel of 10%\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $72,000.00 - $90,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-05-30T03:35:58.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"462e2ca87ca8a36c9303a761fea9d63a339ef1708a9dad81bc1465aa2a0ae81b\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Kansas City\",\"addressRegion\":\"Kansas\",\"addressCountry\":\"US\"}}}",{"id":326,"slug":327,"title":328,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":329,"country":14,"remote":15,"employmentType":330,"department":18,"content_html":331,"content_text":332,"years":21,"createdAt":320,"updatedAtISO":321,"postedAtISO":322,"hasSalary":15,"salaryMin":333,"salaryMax":334,"currency":25,"schema":335},"fb0eb4e8daba6bcc0257cefbb1586c0360371738c30ec9290cf662e909417e34","finance-director-cas-and-crm-mounds-view-mn-at-medtronic-4c2ddf782e","Finance Director (CAS & CRM), Mounds View, MN","Mounds View",[17],"We anticipate the application window for this opening will close on - 5 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Bring your talents to an industry leader in medical technology and healthcare solutions. Join us for a career in Finance that changes lives.  The CAS & CRM Area Finance Leader serves as the chief financial partner and business advisor for the combined Area organization and serve as National Finance Leader for either CAS, CRM, or US Region Functions Support. \u003Cbr>\u003Cbr>This leader acts as the CFO of the Area, driving strategy, commercial execution, and full P&L accountability across multiple operating units. The role requires deep financial expertise, strong business acumen, exceptional influence, and the ability to translate insights into action within a complex, matrixed environment.\u003Cp>This position will serve as the financial steward and strategic business partner for the Area Vice President and commercial leadership team.  Deliver AOP, SGM, and commercial performance targets across each OU. Provide strategic insights and financial governance that enable sustainable growth and operational discipline.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b> \u003C/p>\u003Cp>\u003Cb>National Leader for CAS, CRM or Functions Support:  \u003C/b>\u003C/p>\u003Cul>\u003Cli>Serve as the National Finance Leader for CAS, CRM or Functions Support, providing strategic financial oversight and partnership across key enabling functions (e.g., Commercial Operations, Marketing, Pricing and Contracting, etc), ensuring alignment with enterprise priorities and US Region financial commitments.\u003C/li>\u003Cli>Drive financial planning, forecasting, and performance management for functional investments, including oversight of AOP, IBP, and in-year pacing to optimize spend effectiveness and ROI.\u003C/li>\u003Cli>Act as a trusted advisor to functional and National leadership, delivering actionable insights that inform resource allocation, productivity improvements, and strategic initiatives.\u003C/li>\u003Cli>Ensure financial discipline and transparency, including governance of headcount, discretionary spend, and cross-functional allocations, while proactively identifying risks and opportunities.\u003C/li>\u003Cli>Lead standardization and continuous improvement of financial processes across U.S. Region Functions, enhancing reporting clarity, data integrity, and decision-support capabilities.\u003C/li>\u003Cli>Partner cross-functionally with Area Finance Leaders, Controllership, and FP&A to align functional strategies with broader CAS & CRM Area objectives and enterprise financial targets.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Strategic Financial Leadership:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Translate corporate and U.S. Region strategy into actionable Area-level financial plans that drive profitable growth.\u003C/li>\u003Cli>Shape long-term strategic direction through analytics, insights, and market understanding.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Business Partnership & Influence:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Serve as the trusted advisor to the Area Vice President and regional commercial leaders.\u003C/li>\u003Cli>Influence decision-making through data-driven storytelling and robust financial framing.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Financial Planning, Forecasting & Analysis:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead Area budget cycles, forecast updates, and long-range planning.\u003C/li>\u003Cli>Ensure accuracy, accountability, and alignment with U.S. CRM & CAS Finance.\u003C/li>\u003Cli>Maintain a forward-looking financial view and identify risks/opportunities proactively.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>P&L Ownership & Accountability:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Oversee the full Area P&L (~$1.5B revenue).\u003C/li>\u003Cli>Drive performance management and corrective actions to achieve or exceed AOP targets.\u003C/li>\u003Cli>Monitor trends across revenue, margins, rebates, pricing, and capital programs.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Performance Analysis & Data Storytelling:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Convert complex financial data into clear, actionable narratives for commercial and operational leaders.\u003C/li>\u003Cli>Develop standardized dashboards, KPIs, and insights to support tactical and strategic decision-making.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Decision Support & Scenario Modeling:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Build financial models to assess investments, hiring, resource allocations, pricing strategies, and trade-offs.\u003C/li>\u003Cli>Evaluate strategic initiatives through scenario planning and sensitivity analyses.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Team Leadership:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead and coach a team of two Regional Finance Leaders (RFLs), plus potential Analysts/Field Support roles.\u003C/li>\u003Cli>Drive a high-performance culture with strong accountability and professional development.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Cross-Functional Collaboration:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Partner closely with CV-wide teams such as: Rebates & Pricing, Contracting, Enterprise Accounts (EA), Sales Operations.\u003C/li>\u003Cli>Ensure data accuracy, alignment, and efficiency across processes.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>OU Partnership & Alignment:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Act as the Area’s primary liaison with OU Finance and Business Leaders.\u003C/li>\u003Cli>Ensure Area sales strategies reflect OU priorities and growth initiatives.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Operational & Financial Discipline:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Maintain strong financial controls, governance, and compliance.\u003C/li>\u003Cli>Ensure responsible stewardship of pricing, rebates, inventory, and capital assets.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Change Leadership & Continuous Improvement:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Champion financial process improvements and adoption of new tools/analytics leveraging AI when possible.\u003C/li>\u003Cli>Lead the Area through organizational changes with clarity, communication, and stability.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Must Have: Minimum Requirements- To be considered for this role, please ensure the minimum requirements are evident in your applicant profile:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Baccalaureate in Finance, Accounting, Economics, Business Administration, or related field with minimum of 10 years of relevant experience with 7+ years of managerial experience, OR advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience.\u003C/li>\u003Cli>10+ years in FP&A, strategic finance, forecasting, and analytics.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Nice to Have: Preferred Qualifications\u003C/b>:\u003C/p>\u003Cul>\u003Cli>MBA strongly preferred.\u003C/li>\u003Cli>CPA or CMA optional but beneficial.\u003C/li>\u003Cli>3–5+ years in healthcare, MedTech, or commercial sales finance preferred.\u003C/li>\u003Cli>Exceptional influencing and interpersonal skills, negotiating, managing change, resolving conflict \u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Medtronic:\u003C/b>\u003Cbr>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.  We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements:\u003C/b>\u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).  \u003C/p>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  \u003C/p>\u003Cp>We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here\u003Ci>.\u003C/i>  \u003C/p>\u003Cp>LTI Eligible: \u003Ci>This position is eligible for an annual long-term incentive plan. Learn more about Medtronic Long-Term Incentive Plan (LTIP) \u003C/i>here\u003Ci>.\u003C/i>\u003C/p>\u003Cp>The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.  Base pay is based on numerous factors and may vary depending on job-related knowledge, skills, and experience.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):$173,600.00 - $260,400.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>This position is eligible for an annual long-term incentive plan.The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 5 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeBring your talents to an industry leader in medical technology and healthcare solutions. Join us for a career in Finance that changes lives.  The CAS & CRM Area Finance Leader serves as the chief financial partner and business advisor for the combined Area organization and serve as National Finance Leader for either CAS, CRM, or US Region Functions Support. This leader acts as the CFO of the Area, driving strategy, commercial execution, and full P&L accountability across multiple operating units. The role requires deep financial expertise, strong business acumen, exceptional influence, and the ability to translate insights into action within a complex, matrixed environment.This position will serve as the financial steward and strategic business partner for the Area Vice President and commercial leadership team.  Deliver AOP, SGM, and commercial performance targets across each OU. Provide strategic insights and financial governance that enable sustainable growth and operational discipline.Key Responsibilities National Leader for CAS, CRM or Functions Support:  Serve as the National Finance Leader for CAS, CRM or Functions Support, providing strategic financial oversight and partnership across key enabling functions (e.g., Commercial Operations, Marketing, Pricing and Contracting, etc), ensuring alignment with enterprise priorities and US Region financial commitments.Drive financial planning, forecasting, and performance management for functional investments, including oversight of AOP, IBP, and in-year pacing to optimize spend effectiveness and ROI.Act as a trusted advisor to functional and National leadership, delivering actionable insights that inform resource allocation, productivity improvements, and strategic initiatives.Ensure financial discipline and transparency, including governance of headcount, discretionary spend, and cross-functional allocations, while proactively identifying risks and opportunities.Lead standardization and continuous improvement of financial processes across U.S. Region Functions, enhancing reporting clarity, data integrity, and decision-support capabilities.Partner cross-functionally with Area Finance Leaders, Controllership, and FP&A to align functional strategies with broader CAS & CRM Area objectives and enterprise financial targets.Strategic Financial Leadership:Translate corporate and U.S. Region strategy into actionable Area-level financial plans that drive profitable growth.Shape long-term strategic direction through analytics, insights, and market understanding.Business Partnership & Influence:Serve as the trusted advisor to the Area Vice President and regional commercial leaders.Influence decision-making through data-driven storytelling and robust financial framing.Financial Planning, Forecasting & Analysis:Lead Area budget cycles, forecast updates, and long-range planning.Ensure accuracy, accountability, and alignment with U.S. CRM & CAS Finance.Maintain a forward-looking financial view and identify risks/opportunities proactively.P&L Ownership & Accountability:Oversee the full Area P&L (~$1.5B revenue).Drive performance management and corrective actions to achieve or exceed AOP targets.Monitor trends across revenue, margins, rebates, pricing, and capital programs.Performance Analysis & Data Storytelling:Convert complex financial data into clear, actionable narratives for commercial and operational leaders.Develop standardized dashboards, KPIs, and insights to support tactical and strategic decision-making.Decision Support & Scenario Modeling:Build financial models to assess investments, hiring, resource allocations, pricing strategies, and trade-offs.Evaluate strategic initiatives through scenario planning and sensitivity analyses.Team Leadership:Lead and coach a team of two Regional Finance Leaders (RFLs), plus potential Analysts/Field Support roles.Drive a high-performance culture with strong accountability and professional development.Cross-Functional Collaboration:Partner closely with CV-wide teams such as: Rebates & Pricing, Contracting, Enterprise Accounts (EA), Sales Operations.Ensure data accuracy, alignment, and efficiency across processes.OU Partnership & Alignment:Act as the Area’s primary liaison with OU Finance and Business Leaders.Ensure Area sales strategies reflect OU priorities and growth initiatives.Operational & Financial Discipline:Maintain strong financial controls, governance, and compliance.Ensure responsible stewardship of pricing, rebates, inventory, and capital assets.Change Leadership & Continuous Improvement:Champion financial process improvements and adoption of new tools/analytics leveraging AI when possible.Lead the Area through organizational changes with clarity, communication, and stability.Must Have: Minimum Requirements- To be considered for this role, please ensure the minimum requirements are evident in your applicant profile:Baccalaureate in Finance, Accounting, Economics, Business Administration, or related field with minimum of 10 years of relevant experience with 7+ years of managerial experience, OR advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience.10+ years in FP&A, strategic finance, forecasting, and analytics.Nice to Have: Preferred Qualifications:MBA strongly preferred.CPA or CMA optional but beneficial.3–5+ years in healthcare, MedTech, or commercial sales finance preferred.Exceptional influencing and interpersonal skills, negotiating, managing change, resolving conflict About Medtronic:Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.  We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.Physical Job Requirements:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).  A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.  LTI Eligible: This position is eligible for an annual long-term incentive plan. Learn more about Medtronic Long-Term Incentive Plan (LTIP) here.The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.  Base pay is based on numerous factors and may vary depending on job-related knowledge, skills, and experience.For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$173,600.00 - $260,400.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).This position is eligible for an annual long-term incentive plan.The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",173600,260400,{"jsonldValid":27,"jsonld":336},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Finance Director (CAS & CRM), Mounds View, MN\",\"description\":\"We anticipate the application window for this opening will close on - 5 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Bring your talents to an industry leader in medical technology and healthcare solutions. Join us for a career in Finance that changes lives.  The CAS & CRM Area Finance Leader serves as the chief financial partner and business advisor for the combined Area organization and serve as National Finance Leader for either CAS, CRM, or US Region Functions Support. \u003Cbr>\u003Cbr>This leader acts as the CFO of the Area, driving strategy, commercial execution, and full P&L accountability across multiple operating units. The role requires deep financial expertise, strong business acumen, exceptional influence, and the ability to translate insights into action within a complex, matrixed environment.\u003Cp>This position will serve as the financial steward and strategic business partner for the Area Vice President and commercial leadership team.  Deliver AOP, SGM, and commercial performance targets across each OU. Provide strategic insights and financial governance that enable sustainable growth and operational discipline.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b> \u003C/p>\u003Cp>\u003Cb>National Leader for CAS, CRM or Functions Support:  \u003C/b>\u003C/p>\u003Cul>\u003Cli>Serve as the National Finance Leader for CAS, CRM or Functions Support, providing strategic financial oversight and partnership across key enabling functions (e.g., Commercial Operations, Marketing, Pricing and Contracting, etc), ensuring alignment with enterprise priorities and US Region financial commitments.\u003C/li>\u003Cli>Drive financial planning, forecasting, and performance management for functional investments, including oversight of AOP, IBP, and in-year pacing to optimize spend effectiveness and ROI.\u003C/li>\u003Cli>Act as a trusted advisor to functional and National leadership, delivering actionable insights that inform resource allocation, productivity improvements, and strategic initiatives.\u003C/li>\u003Cli>Ensure financial discipline and transparency, including governance of headcount, discretionary spend, and cross-functional allocations, while proactively identifying risks and opportunities.\u003C/li>\u003Cli>Lead standardization and continuous improvement of financial processes across U.S. Region Functions, enhancing reporting clarity, data integrity, and decision-support capabilities.\u003C/li>\u003Cli>Partner cross-functionally with Area Finance Leaders, Controllership, and FP&A to align functional strategies with broader CAS & CRM Area objectives and enterprise financial targets.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Strategic Financial Leadership:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Translate corporate and U.S. Region strategy into actionable Area-level financial plans that drive profitable growth.\u003C/li>\u003Cli>Shape long-term strategic direction through analytics, insights, and market understanding.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Business Partnership & Influence:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Serve as the trusted advisor to the Area Vice President and regional commercial leaders.\u003C/li>\u003Cli>Influence decision-making through data-driven storytelling and robust financial framing.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Financial Planning, Forecasting & Analysis:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead Area budget cycles, forecast updates, and long-range planning.\u003C/li>\u003Cli>Ensure accuracy, accountability, and alignment with U.S. CRM & CAS Finance.\u003C/li>\u003Cli>Maintain a forward-looking financial view and identify risks/opportunities proactively.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>P&L Ownership & Accountability:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Oversee the full Area P&L (~$1.5B revenue).\u003C/li>\u003Cli>Drive performance management and corrective actions to achieve or exceed AOP targets.\u003C/li>\u003Cli>Monitor trends across revenue, margins, rebates, pricing, and capital programs.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Performance Analysis & Data Storytelling:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Convert complex financial data into clear, actionable narratives for commercial and operational leaders.\u003C/li>\u003Cli>Develop standardized dashboards, KPIs, and insights to support tactical and strategic decision-making.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Decision Support & Scenario Modeling:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Build financial models to assess investments, hiring, resource allocations, pricing strategies, and trade-offs.\u003C/li>\u003Cli>Evaluate strategic initiatives through scenario planning and sensitivity analyses.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Team Leadership:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead and coach a team of two Regional Finance Leaders (RFLs), plus potential Analysts/Field Support roles.\u003C/li>\u003Cli>Drive a high-performance culture with strong accountability and professional development.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Cross-Functional Collaboration:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Partner closely with CV-wide teams such as: Rebates & Pricing, Contracting, Enterprise Accounts (EA), Sales Operations.\u003C/li>\u003Cli>Ensure data accuracy, alignment, and efficiency across processes.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>OU Partnership & Alignment:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Act as the Area’s primary liaison with OU Finance and Business Leaders.\u003C/li>\u003Cli>Ensure Area sales strategies reflect OU priorities and growth initiatives.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Operational & Financial Discipline:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Maintain strong financial controls, governance, and compliance.\u003C/li>\u003Cli>Ensure responsible stewardship of pricing, rebates, inventory, and capital assets.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Change Leadership & Continuous Improvement:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Champion financial process improvements and adoption of new tools/analytics leveraging AI when possible.\u003C/li>\u003Cli>Lead the Area through organizational changes with clarity, communication, and stability.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Must Have: Minimum Requirements- To be considered for this role, please ensure the minimum requirements are evident in your applicant profile:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Baccalaureate in Finance, Accounting, Economics, Business Administration, or related field with minimum of 10 years of relevant experience with 7+ years of managerial experience, OR advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience.\u003C/li>\u003Cli>10+ years in FP&A, strategic finance, forecasting, and analytics.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Nice to Have: Preferred Qualifications\u003C/b>:\u003C/p>\u003Cul>\u003Cli>MBA strongly preferred.\u003C/li>\u003Cli>CPA or CMA optional but beneficial.\u003C/li>\u003Cli>3–5+ years in healthcare, MedTech, or commercial sales finance preferred.\u003C/li>\u003Cli>Exceptional influencing and interpersonal skills, negotiating, managing change, resolving conflict \u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Medtronic:\u003C/b>\u003Cbr>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.  We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements:\u003C/b>\u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).  \u003C/p>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  \u003C/p>\u003Cp>We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here\u003Ci>.\u003C/i>  \u003C/p>\u003Cp>LTI Eligible: \u003Ci>This position is eligible for an annual long-term incentive plan. Learn more about Medtronic Long-Term Incentive Plan (LTIP) \u003C/i>here\u003Ci>.\u003C/i>\u003C/p>\u003Cp>The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.  Base pay is based on numerous factors and may vary depending on job-related knowledge, skills, and experience.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):$173,600.00 - $260,400.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>This position is eligible for an annual long-term incentive plan.The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-05-30T03:35:58.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"fb0eb4e8daba6bcc0257cefbb1586c0360371738c30ec9290cf662e909417e34\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Mounds View\",\"addressRegion\":\"Minnesota\",\"addressCountry\":\"US\"}}}",{"id":338,"slug":339,"title":340,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":329,"country":14,"remote":15,"employmentType":341,"department":18,"content_html":342,"content_text":343,"years":21,"createdAt":320,"updatedAtISO":321,"postedAtISO":322,"hasSalary":15,"salaryMin":344,"salaryMax":345,"currency":25,"schema":346},"79b3b1673ef3b7681fb01d39e87e4468fe3c7d4ebef7811168faa0930e67361e","regional-finance-leader-cas-and-crm-mounds-view-mn-at-medtronic-19730f0d78","Regional Finance Leader (CAS & CRM),  Mounds View, MN",[17],"We anticipate the application window for this opening will close on - 5 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Bring your talents to an industry leader in medical technology and healthcare solutions. Join us for a career in Finance that changes lives.  The Regional Finance Leader serves as the strategic finance partner to Regional Vice Presidents (RVPs), District Managers, and cross-functional teams. This role elevates financial support from tactical execution to strategic leadership—shaping regional strategy, improving decision quality, enhancing forecasting rigor, and driving profitable growth.\u003Cp>The RFL is viewed as strategic advisor to RVP and will be responsible for managing forecast variance reduction through predictive analytics and disciplined funnel management.  Create clear, insight-driven storytelling that shapes regional priorities. Improve revenue, implant execution, and pricing/margin optimization. High field adoption of new processes, analytics, and strategic tools.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b> \u003C/p>\u003Cul>\u003Cli>Lead regional strategic planning with RVPs, shaping 12–24 month commercial priorities.\u003C/li>\u003Cli>Develop forward-looking insights: market trends, share dynamics, competitive risks, therapy adoption.\u003C/li>\u003Cli>Build scenario models to guide hiring, pricing, resource allocation, and regional deployment strategies.\u003C/li>\u003Cli>Serve as strategic thought partner on pricing, margin optimization, and capital allocation.\u003C/li>\u003Cli>Assist with regional funnel intelligence: probability scoring, timing accuracy, and quality control.\u003C/li>\u003Cli>Lead predictive analytics for implant/therapy forecasting.\u003C/li>\u003Cli>Design and enforce strategic operating rhythm for forecasting, funnel reviews, and KPI management.\u003C/li>\u003Cli>Drive adoption of CAS/CRM integrated processes and cross-therapy strategic alignment.\u003C/li>\u003Cli>Champion change leadership: enable field adoption of tools, forecasting discipline, and new workflows.\u003C/li>\u003Cli>Lead capability-building: financial acumen training for DMs/RDs and mentoring emerging finance talent.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Core Responsibilities\u003C/b>:\u003C/p>\u003Cul>\u003Cli>Act as trusted financial advisor to regional sales leadership to drive revenue, EBIT, and inventory goals.\u003C/li>\u003Cli>Partner with Sales Ops and Marketing on pipeline analytics and implant forecasts.\u003C/li>\u003Cli>Lead regional AOP inputs: rosters, alignments, quotas, and expense planning.\u003C/li>\u003Cli>Own weekly forecasting cycles and consolidate inputs from field leaders.\u003C/li>\u003Cli>Prepare monthly business reviews with variance analysis and actionable recommendations.\u003C/li>\u003Cli>Review and approve RADARs up to approval thresholds.\u003C/li>\u003Cli>Support quarter-end processes including SPIF validation, revenue adjustments, and credits.\u003C/li>\u003Cli>Lead annual FTE planning and regional AOP across OUs and therapy categories.\u003C/li>\u003Cli>Execute special analyses such as Decliners, PFA opportunity modeling, share capture drivers, etc.\u003C/li>\u003Cli>Perform other duties as requested\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Must Have: Minimum Requirements- To be considered for this role, please ensure the minimum requirements are evident in your applicant profile:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Baccalaureate in Finance, Accounting, Economics, Business Administration, or related field with minimum of 10 years of relevant experience, OR advanced degree with a minimum of 8 years of relevant experience.\u003C/li>\u003Cli>Strong analytical and strategic thinking capability.\u003C/li>\u003Cli>Excellent communication and influencing skills.\u003C/li>\u003Cli>Proven ability to partner with commercial leaders to drive business outcomes.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Nice to Have: Preferred Qualifications\u003C/b>:\u003C/p>\u003Cul>\u003Cli>MBA.\u003C/li>\u003Cli>Medical device / commercial sales finance experience.\u003C/li>\u003Cli>Experience with SAP, Hyperion, CMR, SPEND, BOXI.\u003C/li>\u003Cli>High initiative, accountability, and collaboration skills.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Medtronic:\u003C/b>\u003Cbr>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.  We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements:\u003C/b>\u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).  \u003C/p>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  \u003C/p>\u003Cp>We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here\u003Ci>.\u003C/i>  \u003C/p>\u003Cp>LTI Eligible: \u003Ci>This position is eligible for an annual long-term incentive plan. Learn more about Medtronic Long-Term Incentive Plan (LTIP) \u003C/i>here\u003Ci>.\u003C/i>\u003C/p>\u003Cp>The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.  Base pay is based on numerous factors and may vary depending on job-related knowledge, skills, and experience.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):$136,800.00 - $205,200.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 5 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeBring your talents to an industry leader in medical technology and healthcare solutions. Join us for a career in Finance that changes lives.  The Regional Finance Leader serves as the strategic finance partner to Regional Vice Presidents (RVPs), District Managers, and cross-functional teams. This role elevates financial support from tactical execution to strategic leadership—shaping regional strategy, improving decision quality, enhancing forecasting rigor, and driving profitable growth.The RFL is viewed as strategic advisor to RVP and will be responsible for managing forecast variance reduction through predictive analytics and disciplined funnel management.  Create clear, insight-driven storytelling that shapes regional priorities. Improve revenue, implant execution, and pricing/margin optimization. High field adoption of new processes, analytics, and strategic tools.Key Responsibilities Lead regional strategic planning with RVPs, shaping 12–24 month commercial priorities.Develop forward-looking insights: market trends, share dynamics, competitive risks, therapy adoption.Build scenario models to guide hiring, pricing, resource allocation, and regional deployment strategies.Serve as strategic thought partner on pricing, margin optimization, and capital allocation.Assist with regional funnel intelligence: probability scoring, timing accuracy, and quality control.Lead predictive analytics for implant/therapy forecasting.Design and enforce strategic operating rhythm for forecasting, funnel reviews, and KPI management.Drive adoption of CAS/CRM integrated processes and cross-therapy strategic alignment.Champion change leadership: enable field adoption of tools, forecasting discipline, and new workflows.Lead capability-building: financial acumen training for DMs/RDs and mentoring emerging finance talent.Core Responsibilities:Act as trusted financial advisor to regional sales leadership to drive revenue, EBIT, and inventory goals.Partner with Sales Ops and Marketing on pipeline analytics and implant forecasts.Lead regional AOP inputs: rosters, alignments, quotas, and expense planning.Own weekly forecasting cycles and consolidate inputs from field leaders.Prepare monthly business reviews with variance analysis and actionable recommendations.Review and approve RADARs up to approval thresholds.Support quarter-end processes including SPIF validation, revenue adjustments, and credits.Lead annual FTE planning and regional AOP across OUs and therapy categories.Execute special analyses such as Decliners, PFA opportunity modeling, share capture drivers, etc.Perform other duties as requestedMust Have: Minimum Requirements- To be considered for this role, please ensure the minimum requirements are evident in your applicant profile:Baccalaureate in Finance, Accounting, Economics, Business Administration, or related field with minimum of 10 years of relevant experience, OR advanced degree with a minimum of 8 years of relevant experience.Strong analytical and strategic thinking capability.Excellent communication and influencing skills.Proven ability to partner with commercial leaders to drive business outcomes.Nice to Have: Preferred Qualifications:MBA.Medical device / commercial sales finance experience.Experience with SAP, Hyperion, CMR, SPEND, BOXI.High initiative, accountability, and collaboration skills.About Medtronic:Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.  We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.Physical Job Requirements:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).  A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.  LTI Eligible: This position is eligible for an annual long-term incentive plan. Learn more about Medtronic Long-Term Incentive Plan (LTIP) here.The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.  Base pay is based on numerous factors and may vary depending on job-related knowledge, skills, and experience.For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$136,800.00 - $205,200.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",136800,205200,{"jsonldValid":27,"jsonld":347},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Regional Finance Leader (CAS & CRM),  Mounds View, MN\",\"description\":\"We anticipate the application window for this opening will close on - 5 Jun 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Bring your talents to an industry leader in medical technology and healthcare solutions. Join us for a career in Finance that changes lives.  The Regional Finance Leader serves as the strategic finance partner to Regional Vice Presidents (RVPs), District Managers, and cross-functional teams. This role elevates financial support from tactical execution to strategic leadership—shaping regional strategy, improving decision quality, enhancing forecasting rigor, and driving profitable growth.\u003Cp>The RFL is viewed as strategic advisor to RVP and will be responsible for managing forecast variance reduction through predictive analytics and disciplined funnel management.  Create clear, insight-driven storytelling that shapes regional priorities. Improve revenue, implant execution, and pricing/margin optimization. High field adoption of new processes, analytics, and strategic tools.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b> \u003C/p>\u003Cul>\u003Cli>Lead regional strategic planning with RVPs, shaping 12–24 month commercial priorities.\u003C/li>\u003Cli>Develop forward-looking insights: market trends, share dynamics, competitive risks, therapy adoption.\u003C/li>\u003Cli>Build scenario models to guide hiring, pricing, resource allocation, and regional deployment strategies.\u003C/li>\u003Cli>Serve as strategic thought partner on pricing, margin optimization, and capital allocation.\u003C/li>\u003Cli>Assist with regional funnel intelligence: probability scoring, timing accuracy, and quality control.\u003C/li>\u003Cli>Lead predictive analytics for implant/therapy forecasting.\u003C/li>\u003Cli>Design and enforce strategic operating rhythm for forecasting, funnel reviews, and KPI management.\u003C/li>\u003Cli>Drive adoption of CAS/CRM integrated processes and cross-therapy strategic alignment.\u003C/li>\u003Cli>Champion change leadership: enable field adoption of tools, forecasting discipline, and new workflows.\u003C/li>\u003Cli>Lead capability-building: financial acumen training for DMs/RDs and mentoring emerging finance talent.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Core Responsibilities\u003C/b>:\u003C/p>\u003Cul>\u003Cli>Act as trusted financial advisor to regional sales leadership to drive revenue, EBIT, and inventory goals.\u003C/li>\u003Cli>Partner with Sales Ops and Marketing on pipeline analytics and implant forecasts.\u003C/li>\u003Cli>Lead regional AOP inputs: rosters, alignments, quotas, and expense planning.\u003C/li>\u003Cli>Own weekly forecasting cycles and consolidate inputs from field leaders.\u003C/li>\u003Cli>Prepare monthly business reviews with variance analysis and actionable recommendations.\u003C/li>\u003Cli>Review and approve RADARs up to approval thresholds.\u003C/li>\u003Cli>Support quarter-end processes including SPIF validation, revenue adjustments, and credits.\u003C/li>\u003Cli>Lead annual FTE planning and regional AOP across OUs and therapy categories.\u003C/li>\u003Cli>Execute special analyses such as Decliners, PFA opportunity modeling, share capture drivers, etc.\u003C/li>\u003Cli>Perform other duties as requested\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Must Have: Minimum Requirements- To be considered for this role, please ensure the minimum requirements are evident in your applicant profile:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Baccalaureate in Finance, Accounting, Economics, Business Administration, or related field with minimum of 10 years of relevant experience, OR advanced degree with a minimum of 8 years of relevant experience.\u003C/li>\u003Cli>Strong analytical and strategic thinking capability.\u003C/li>\u003Cli>Excellent communication and influencing skills.\u003C/li>\u003Cli>Proven ability to partner with commercial leaders to drive business outcomes.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Nice to Have: Preferred Qualifications\u003C/b>:\u003C/p>\u003Cul>\u003Cli>MBA.\u003C/li>\u003Cli>Medical device / commercial sales finance experience.\u003C/li>\u003Cli>Experience with SAP, Hyperion, CMR, SPEND, BOXI.\u003C/li>\u003Cli>High initiative, accountability, and collaboration skills.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Medtronic:\u003C/b>\u003Cbr>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.  We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements:\u003C/b>\u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).  \u003C/p>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  \u003C/p>\u003Cp>We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here\u003Ci>.\u003C/i>  \u003C/p>\u003Cp>LTI Eligible: \u003Ci>This position is eligible for an annual long-term incentive plan. Learn more about Medtronic Long-Term Incentive Plan (LTIP) \u003C/i>here\u003Ci>.\u003C/i>\u003C/p>\u003Cp>The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.  Base pay is based on numerous factors and may vary depending on job-related knowledge, skills, and experience.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):$136,800.00 - $205,200.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-05-30T03:35:58.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"79b3b1673ef3b7681fb01d39e87e4468fe3c7d4ebef7811168faa0930e67361e\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Mounds View\",\"addressRegion\":\"Minnesota\",\"addressCountry\":\"US\"}}}",{"id":349,"slug":350,"title":351,"companyname":352,"companylogo":353,"companyIndustry":66,"city":87,"country":88,"remote":15,"employmentType":354,"department":18,"content_html":355,"content_text":356,"years":21,"createdAt":320,"updatedAtISO":357,"postedAtISO":358,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":359},"cf688de96c2f58a30a51259c0564b9d6709522f0c1a38489990fab5be168ac4e","salesforce-crm-developer-at-arrow-components-e3296d5370","Salesforce CRM Developer","Arrow Components","https://logo.clearbit.com/arrow.com",[17],"\u003Ch1>\u003Cb>Position:\u003C/b>\u003C/h1>Salesforce CRM Developer\u003Ch1>\u003Cb>Job Description:\u003C/b>\u003C/h1>\u003Cp>\u003Cb>Position Title: Salesforce CRM Developer\u003C/b>\u003C/p>\u003Cp>\u003Cb>Overview\u003C/b>\u003C/p>\u003Cp>The Salesforce CRM Developer will be responsible for designing, developing, and implementing scalable and efficient Salesforce solutions to meet business needs across multiple regions and business units. This role requires strong technical expertise in Salesforce development, integrations, and platform configuration, along with the ability to collaborate effectively with cross-functional teams in a fast-paced, global environment.\u003C/p>\u003Cp>\u003Cb>Who are we looking for?\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum of \u003Cb>5+ years of progressive experience\u003C/b> in Salesforce development with in-depth knowledge of the Salesforce platform and ecosystem.\u003C/li>\u003Cli>Strong proficiency in \u003Cb>Apex, Visualforce, SOQL, SOSL, and Triggers\u003C/b>, with hands-on experience integrating Salesforce with external systems using \u003Cb>SOAP\u003C/b> and \u003Cb>RESTful web services\u003C/b>.\u003C/li>\u003Cli>Proven track record in developing \u003Cb>custom Lightning Components\u003C/b>, including \u003Cb>Aura\u003C/b> and \u003Cb>Lightning Web Components (LWC)\u003C/b>, with at least \u003Cb>2+ years of direct experience\u003C/b> in LWC development.\u003C/li>\u003Cli>Hands-on experience with \u003Cb>Salesforce CPQ\u003C/b> including product configuration, pricing rules, and quote templates.\u003C/li>\u003Cli>Strong understanding of complex pricing models and \u003Cb>quote-to-cash\u003C/b> processes.\u003C/li>\u003Cli>Ability to translate business requirements into \u003Cb>scalable CPQ solutions.\u003C/b>\u003C/li>\u003Cli>Expertise in \u003Cb>Salesforce security architecture\u003C/b>, including profiles, permission sets, and sharing rules.\u003C/li>\u003Cli>Experience in \u003Cb>code optimization, refactoring\u003C/b>, and adherence to Salesforce coding standards and best practices.\u003C/li>\u003Cli>Hands-on experience with \u003Cb>CI/CD pipelines.\u003C/b>\u003C/li>\u003Cli>Practical experience with \u003Cb>Sales Cloud, Service Cloud, and Experience Cloud\u003C/b>, including \u003Cb>case management processes\u003C/b>.\u003C/li>\u003Cli>Familiarity with \u003Cb>Agile/Scrum methodologies\u003C/b> and collaboration tools such as JIRA and Confluence.\u003C/li>\u003Cli>Salesforce Certifications preferred: \u003Cb>Platform Developer I & II\u003C/b>, \u003Cb>Administrator\u003C/b>, or equivalent credentials.\u003C/li>\u003Cli>Excellent written and verbal communication skills, with the ability to convey complex technical concepts to non-technical audiences.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you will be doing at ARROW:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Design, develop, and deploy high-quality Salesforce solutions leveraging \u003Cb>Apex classes, triggers, Visualforce pages, Lightning Web Components, and Flows\u003C/b>.\u003C/li>\u003Cli>Design, configure, and enhance \u003Cb>CPQ solutions\u003C/b> to support business needs.\u003C/li>\u003Cli>Implement and maintain pricing logic, discounting, and approval workflows and resolve \u003Cb>CPQ-related issues\u003C/b>.\u003C/li>\u003Cli>Partner with \u003Cb>Product Owners, Business Analysts, and stakeholders\u003C/b> to analyze business requirements and translate them into scalable technical designs.\u003C/li>\u003Cli>Develop and maintain \u003Cb>integration solutions\u003C/b> between Salesforce and external systems through secure APIs and middleware.\u003C/li>\u003Cli>Create and maintain \u003Cb>comprehensive technical documentation\u003C/b>, including design specifications, data models, and deployment procedures.\u003C/li>\u003Cli>Conduct \u003Cb>unit testing, debugging, and performance tuning\u003C/b> to ensure reliability and maintainability of delivered solutions.\u003C/li>\u003Cli>Participate in \u003Cb>code reviews\u003C/b>, enforce development standards, and promote best practices across the Salesforce development team.\u003C/li>\u003Cli>Contribute to \u003Cb>Agile development activities\u003C/b>, including sprint planning, backlog grooming, and retrospectives, while ensuring continuous improvement in delivery quality and efficiency.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What is in it for you?\u003C/b>\u003C/p>\u003Cul>\u003Cli>Full Permanent contract,\u003C/li>\u003Cli>Social advantage: CNSS, CIMR, Health insurance,\u003C/li>\u003Cli>Very good working atmosphere in a team of passionate collaborators,\u003C/li>\u003Cli>Work culture where you can make an impact,\u003C/li>\u003Cli>Working within an international organization, recognized worldwide in its sector.\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>Location:\u003C/b>\u003C/h1>MA-Casablanca, Morocco (Boulevard Al Quods)\u003Ch1>\u003Cb>Time Type:\u003C/b>\u003C/h1>Full time\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>Job Category:\u003C/b>\u003C/h1>Information Technology","Position:Salesforce CRM DeveloperJob Description:Position Title: Salesforce CRM DeveloperOverviewThe Salesforce CRM Developer will be responsible for designing, developing, and implementing scalable and efficient Salesforce solutions to meet business needs across multiple regions and business units. This role requires strong technical expertise in Salesforce development, integrations, and platform configuration, along with the ability to collaborate effectively with cross-functional teams in a fast-paced, global environment.Who are we looking for?Minimum of 5+ years of progressive experience in Salesforce development with in-depth knowledge of the Salesforce platform and ecosystem.Strong proficiency in Apex, Visualforce, SOQL, SOSL, and Triggers, with hands-on experience integrating Salesforce with external systems using SOAP and RESTful web services.Proven track record in developing custom Lightning Components, including Aura and Lightning Web Components (LWC), with at least 2+ years of direct experience in LWC development.Hands-on experience with Salesforce CPQ including product configuration, pricing rules, and quote templates.Strong understanding of complex pricing models and quote-to-cash processes.Ability to translate business requirements into scalable CPQ solutions.Expertise in Salesforce security architecture, including profiles, permission sets, and sharing rules.Experience in code optimization, refactoring, and adherence to Salesforce coding standards and best practices.Hands-on experience with CI/CD pipelines.Practical experience with Sales Cloud, Service Cloud, and Experience Cloud, including case management processes.Familiarity with Agile/Scrum methodologies and collaboration tools such as JIRA and Confluence.Salesforce Certifications preferred: Platform Developer I & II, Administrator, or equivalent credentials.Excellent written and verbal communication skills, with the ability to convey complex technical concepts to non-technical audiences.What you will be doing at ARROW:Design, develop, and deploy high-quality Salesforce solutions leveraging Apex classes, triggers, Visualforce pages, Lightning Web Components, and Flows.Design, configure, and enhance CPQ solutions to support business needs.Implement and maintain pricing logic, discounting, and approval workflows and resolve CPQ-related issues.Partner with Product Owners, Business Analysts, and stakeholders to analyze business requirements and translate them into scalable technical designs.Develop and maintain integration solutions between Salesforce and external systems through secure APIs and middleware.Create and maintain comprehensive technical documentation, including design specifications, data models, and deployment procedures.Conduct unit testing, debugging, and performance tuning to ensure reliability and maintainability of delivered solutions.Participate in code reviews, enforce development standards, and promote best practices across the Salesforce development team.Contribute to Agile development activities, including sprint planning, backlog grooming, and retrospectives, while ensuring continuous improvement in delivery quality and efficiency.What is in it for you?Full Permanent contract,Social advantage: CNSS, CIMR, Health insurance,Very good working atmosphere in a team of passionate collaborators,Work culture where you can make an impact,Working within an international organization, recognized worldwide in its sector.Location:MA-Casablanca, Morocco (Boulevard Al Quods)Time Type:Full timeJob Category:Information Technology","2026-05-30 05:35:57","2026-05-30T03:35:57.000Z",{"jsonldValid":15,"jsonld":88},{"id":361,"slug":362,"title":363,"companyname":63,"companylogo":64,"companyTagline":65,"companyIndustry":66,"city":364,"country":364,"remote":15,"employmentType":365,"department":18,"content_html":366,"content_text":367,"years":21,"createdAt":368,"updatedAtISO":369,"postedAtISO":370,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":371},"f07be9e9048b272fb4adf3d110e60ab5bb1740fc104d8b5741939d797b1ab497","b2c-crm-lifecycle-marketing-manager-at-ebay-b84172b2a0","B2C CRM Lifecycle  Marketing Manager","Kleinmachnow",[17],"\u003Cp>At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\u003C/p>\u003Cp>Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.\u003C/p>\u003Cp>Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.\u003C/p>\u003Ch2>About the team and the role:\u003C/h2>\u003Cp>The B2C Seller CRM Programs group is an essential component of Global CRM, dedicated to enhancing engagement and growth for our Business Sellers on eBay.\u003C/p>\u003Cp>As the B2C Seller CRM Programs Marketing Manager, you will own strategy and execution for a specific part of the B2C CRM programs portfolio, primarily using owned CRM channels. Your initial scope will focus on the US, UK, and DE, with opportunities to scale successful programs globally. You will pioneer new B2C Seller communications, crafting message, audience, channel, and contact strategies. You will also play a key role in defining and implementing CRM strategy for new seller-focused initiatives .\u003C/p>\u003Cp>You will join the Seller CRM Foundations Team and will report to the Head of Seller CRM Foundations .\u003C/p>\u003Ch2>What you will accomplish:\u003C/h2>\u003Cul>\u003Cli>Define and own the strategy for a portfolio of B2C CRM communications with clear hypotheses, success metrics, and learning agendas\u003C/li>\u003Cli>Develop strong plans and forecasts against those, in order to hit the defined goals for your area\u003C/li>\u003Cli>Build and implement a test-and-learn roadmap. It should include new seller marketing channels, new messages, creative, and AI-generated variants. Use customer insights to tailor communications and increase impact.\u003C/li>\u003Cli>Partner with the global and local SMB initiative leaders, Seller Product, Marketing Tech, Global Creative, Enablement teams, Community & Engagement and other partners in crafting cohesive end-to-end communication plans and driving alignment across the globe\u003C/li>\u003C/ul>\u003Ch2>What you will bring:\u003C/h2>\u003Cul>\u003Cli>Marketing thought leadership and deep CRM expertise, with experience operating at global scale\u003C/li>\u003Cli>Proven record leading triggered end-to-end CRM programs—from concept to launch to optimization and measurement\u003C/li>\u003Cli>Numbers driven, results oriented, and able to balance qualitative and quantitative measures of success\u003C/li>\u003Cli>Hands-on proficiency with AI marketing tools and workflows (e.g., AI copy and creative generation, AI personalization)\u003C/li>\u003Cli>Excellent collaboration and partner management skills; able to influence cross-functionally and drive alignment\u003C/li>\u003Cli>Strong great teammate and enjoy both individual and collaboration\u003C/li>\u003Cli>Comfortable working across multiple time-zones, with high degree of flexibility and trust to ensure the right work-life balance\u003C/li>\u003Cli>Passionate about customer excellence and always put the customer first\u003C/li>\u003C/ul>\u003Cp>Join us in crafting world-class opportunities for our sellers and be part of an ambitious team determined to compete and successfully implement flawless CRM strategies!\u003C/p>\u003Cp>\u003Cb>Additional Details\u003C/b>\u003C/p>\u003Cp>eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.\u003C/p>\u003Cp>We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.\u003C/p>","At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role:The B2C Seller CRM Programs group is an essential component of Global CRM, dedicated to enhancing engagement and growth for our Business Sellers on eBay.As the B2C Seller CRM Programs Marketing Manager, you will own strategy and execution for a specific part of the B2C CRM programs portfolio, primarily using owned CRM channels. Your initial scope will focus on the US, UK, and DE, with opportunities to scale successful programs globally. You will pioneer new B2C Seller communications, crafting message, audience, channel, and contact strategies. You will also play a key role in defining and implementing CRM strategy for new seller-focused initiatives .You will join the Seller CRM Foundations Team and will report to the Head of Seller CRM Foundations .What you will accomplish:Define and own the strategy for a portfolio of B2C CRM communications with clear hypotheses, success metrics, and learning agendasDevelop strong plans and forecasts against those, in order to hit the defined goals for your areaBuild and implement a test-and-learn roadmap. It should include new seller marketing channels, new messages, creative, and AI-generated variants. Use customer insights to tailor communications and increase impact.Partner with the global and local SMB initiative leaders, Seller Product, Marketing Tech, Global Creative, Enablement teams, Community & Engagement and other partners in crafting cohesive end-to-end communication plans and driving alignment across the globeWhat you will bring:Marketing thought leadership and deep CRM expertise, with experience operating at global scaleProven record leading triggered end-to-end CRM programs—from concept to launch to optimization and measurementNumbers driven, results oriented, and able to balance qualitative and quantitative measures of successHands-on proficiency with AI marketing tools and workflows (e.g., AI copy and creative generation, AI personalization)Excellent collaboration and partner management skills; able to influence cross-functionally and drive alignmentStrong great teammate and enjoy both individual and collaborationComfortable working across multiple time-zones, with high degree of flexibility and trust to ensure the right work-life balancePassionate about customer excellence and always put the customer firstJoin us in crafting world-class opportunities for our sellers and be part of an ambitious team determined to compete and successfully implement flawless CRM strategies!Additional DetailseBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.",1780068008000,"2026-05-29 17:20:36","2026-05-29T15:20:36.000Z",{"jsonldValid":27,"jsonld":372},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"B2C CRM Lifecycle  Marketing Manager\",\"description\":\"\u003Cp>At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\u003C/p>\u003Cp>Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.\u003C/p>\u003Cp>Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.\u003C/p>\u003Ch2>About the team and the role:\u003C/h2>\u003Cp>The B2C Seller CRM Programs group is an essential component of Global CRM, dedicated to enhancing engagement and growth for our Business Sellers on eBay.\u003C/p>\u003Cp>As the B2C Seller CRM Programs Marketing Manager, you will own strategy and execution for a specific part of the B2C CRM programs portfolio, primarily using owned CRM channels. Your initial scope will focus on the US, UK, and DE, with opportunities to scale successful programs globally. You will pioneer new B2C Seller communications, crafting message, audience, channel, and contact strategies. You will also play a key role in defining and implementing CRM strategy for new seller-focused initiatives .\u003C/p>\u003Cp>You will join the Seller CRM Foundations Team and will report to the Head of Seller CRM Foundations .\u003C/p>\u003Ch2>What you will accomplish:\u003C/h2>\u003Cul>\u003Cli>Define and own the strategy for a portfolio of B2C CRM communications with clear hypotheses, success metrics, and learning agendas\u003C/li>\u003Cli>Develop strong plans and forecasts against those, in order to hit the defined goals for your area\u003C/li>\u003Cli>Build and implement a test-and-learn roadmap. It should include new seller marketing channels, new messages, creative, and AI-generated variants. Use customer insights to tailor communications and increase impact.\u003C/li>\u003Cli>Partner with the global and local SMB initiative leaders, Seller Product, Marketing Tech, Global Creative, Enablement teams, Community & Engagement and other partners in crafting cohesive end-to-end communication plans and driving alignment across the globe\u003C/li>\u003C/ul>\u003Ch2>What you will bring:\u003C/h2>\u003Cul>\u003Cli>Marketing thought leadership and deep CRM expertise, with experience operating at global scale\u003C/li>\u003Cli>Proven record leading triggered end-to-end CRM programs—from concept to launch to optimization and measurement\u003C/li>\u003Cli>Numbers driven, results oriented, and able to balance qualitative and quantitative measures of success\u003C/li>\u003Cli>Hands-on proficiency with AI marketing tools and workflows (e.g., AI copy and creative generation, AI personalization)\u003C/li>\u003Cli>Excellent collaboration and partner management skills; able to influence cross-functionally and drive alignment\u003C/li>\u003Cli>Strong great teammate and enjoy both individual and collaboration\u003C/li>\u003Cli>Comfortable working across multiple time-zones, with high degree of flexibility and trust to ensure the right work-life balance\u003C/li>\u003Cli>Passionate about customer excellence and always put the customer first\u003C/li>\u003C/ul>\u003Cp>Join us in crafting world-class opportunities for our sellers and be part of an ambitious team determined to compete and successfully implement flawless CRM strategies!\u003C/p>\u003Cp>\u003Cb>Additional Details\u003C/b>\u003C/p>\u003Cp>eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.\u003C/p>\u003Cp>We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.\u003C/p>\",\"datePosted\":\"2026-05-29T15:20:36.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"eBay\",\"sameAs\":\"https://www.ebayinc.com\",\"logo\":\"https://logo.clearbit.com/ebayinc.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"eBay\",\"value\":\"f07be9e9048b272fb4adf3d110e60ab5bb1740fc104d8b5741939d797b1ab497\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Kleinmachnow\",\"addressCountry\":\"Kleinmachnow\"}}}",{"id":374,"slug":375,"title":376,"companyname":63,"companylogo":64,"companyTagline":65,"companyIndustry":66,"city":67,"country":68,"remote":15,"employmentType":377,"department":18,"content_html":378,"content_text":379,"years":21,"createdAt":368,"updatedAtISO":369,"postedAtISO":370,"hasSalary":15,"salaryMin":380,"salaryMax":380,"currency":76,"schema":381},"635bf45a06c462cde525ecabdf9342ac59cb53c1c9490ef6d8f52e698ab43ab4","crm-experience-owner-at-ebay-7b29223111","CRM Experience Owner",[17],"\u003Cp>At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\u003C/p>\u003Cp>Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.\u003C/p>\u003Cp>Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.\u003C/p>\u003Ch2>About the team and role:\u003C/h2>\u003Cp>eBay Live is redefining the shopping experience by bringing real-time, interactive, and curated live events to buyers worldwide. From collectibles and fashion to luxury goods and sports memorabilia, we’re connecting communities with sellers through innovative, engaging live events.\u003C/p>\u003Cp>We are currently seeking a highly driven and proactive \u003Cb>CRM Experience Owner \u003C/b>to join our eBay Live CRM team at eBay. In this critical role, you will be at the forefront of crafting customer experiences through CRM communications. Your mission will be to drive business growth and customer improvements by innovating and improving the multi-channel communications portfolio across Email, Push Notifications, and Native Hub Notifications, specifically targeting discoverability, user acquisition, and viewership for eBay Live. You will contribute towards viewership targets, long-term strategy, roadmaps, and end-to-end execution for this growing portfolio. This is a highly cross-functional, global role, where you will work closely with partners across Product, Engineering, Marketing, Analytics, and more.\u003C/p>\u003Ch2>What you will accomplish:\u003C/h2>\u003Cul>\u003Cli>Build and complete the cross-functional roadmap passionate about live event discovery, participation, and post-event follow-up, ensuring execution excellence and high-velocity testing.\u003C/li>\u003Cli>Identify and size opportunities for portfolio improvements, using data to advise forecast business impact, and prioritize features based on value, user needs, and effort.\u003C/li>\u003Cli>Author A/B tests by building hypotheses, crafting the test setup, and defining important metrics.\u003C/li>\u003Cli>Create PRDs, convey requirements to the Engineering teams, and implement tests and customer experience improvements.\u003C/li>\u003Cli>Build and maintain project plans, handle dependencies, ensure execution readiness, and continuously find opportunities to improve processes.\u003C/li>\u003Cli>Measure results by assessing performance against important metrics, making recommendations for scaling decisions, and continuously capturing insights from customer feedback, market research, and industry trends to innovate.\u003C/li>\u003C/ul>\u003Ch2>What you will bring:\u003C/h2>\u003Cul>\u003Cli>5+ years of experience in product, growth marketing, business, or consulting roles passionate about CRM and performance optimization. At least 2 years should be in e-commerce or marketplace environments. There is a strong preference for Live Commerce or event-based marketing/CRM.\u003C/li>\u003Cli>Proven expertise in owning and optimizing performance-based, multi-channel lifecycle communications (email, push, in-app, or similar), covering audience strategy, trigger logic, messaging, and measurement.\u003C/li>\u003Cli>Strong experimentation mindset—ability to develop hypotheses, forecast impact, run A/B tests, interpret results, and translate findings into scalable improvements.\u003C/li>\u003Cli>Deep comfort with metrics and data, including setting success targets, monitoring funnel and health indicators, diagnosing performance problems, and balancing short-term gains with long-term customer value using data insights.\u003C/li>\u003Cli>Excellent product sense and demonstrated ability to lead complex, cross-functional initiatives end-to-end, working closely with Product, Engineering, Analytics, and Design to deliver simple, effective customer experiences.\u003C/li>\u003Cli>Highly organized and motivated to take action and improve continuously. Has experience with CRM, marketing automation, or experimentation platforms to work closely with technical partners on requirements and implementation.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Additional Details\u003C/b>\u003C/p>\u003Cp>The base pay range for this position is expected in the range below:\u003C/p>C$102,800 - C$137,200\u003Cp>Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.\u003C/p>\u003Cp>This job posting relates to an existing vacancy within eBay.\u003C/p>\u003Cp>eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.\u003C/p>\u003Cp>We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.\u003C/p>","At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and role:eBay Live is redefining the shopping experience by bringing real-time, interactive, and curated live events to buyers worldwide. From collectibles and fashion to luxury goods and sports memorabilia, we’re connecting communities with sellers through innovative, engaging live events.We are currently seeking a highly driven and proactive CRM Experience Owner to join our eBay Live CRM team at eBay. In this critical role, you will be at the forefront of crafting customer experiences through CRM communications. Your mission will be to drive business growth and customer improvements by innovating and improving the multi-channel communications portfolio across Email, Push Notifications, and Native Hub Notifications, specifically targeting discoverability, user acquisition, and viewership for eBay Live. You will contribute towards viewership targets, long-term strategy, roadmaps, and end-to-end execution for this growing portfolio. This is a highly cross-functional, global role, where you will work closely with partners across Product, Engineering, Marketing, Analytics, and more.What you will accomplish:Build and complete the cross-functional roadmap passionate about live event discovery, participation, and post-event follow-up, ensuring execution excellence and high-velocity testing.Identify and size opportunities for portfolio improvements, using data to advise forecast business impact, and prioritize features based on value, user needs, and effort.Author A/B tests by building hypotheses, crafting the test setup, and defining important metrics.Create PRDs, convey requirements to the Engineering teams, and implement tests and customer experience improvements.Build and maintain project plans, handle dependencies, ensure execution readiness, and continuously find opportunities to improve processes.Measure results by assessing performance against important metrics, making recommendations for scaling decisions, and continuously capturing insights from customer feedback, market research, and industry trends to innovate.What you will bring:5+ years of experience in product, growth marketing, business, or consulting roles passionate about CRM and performance optimization. At least 2 years should be in e-commerce or marketplace environments. There is a strong preference for Live Commerce or event-based marketing/CRM.Proven expertise in owning and optimizing performance-based, multi-channel lifecycle communications (email, push, in-app, or similar), covering audience strategy, trigger logic, messaging, and measurement.Strong experimentation mindset—ability to develop hypotheses, forecast impact, run A/B tests, interpret results, and translate findings into scalable improvements.Deep comfort with metrics and data, including setting success targets, monitoring funnel and health indicators, diagnosing performance problems, and balancing short-term gains with long-term customer value using data insights.Excellent product sense and demonstrated ability to lead complex, cross-functional initiatives end-to-end, working closely with Product, Engineering, Analytics, and Design to deliver simple, effective customer experiences.Highly organized and motivated to take action and improve continuously. Has experience with CRM, marketing automation, or experimentation platforms to work closely with technical partners on requirements and implementation.Additional DetailsThe base pay range for this position is expected in the range below:C$102,800 - C$137,200Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.This job posting relates to an existing vacancy within eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.",102800,{"jsonldValid":27,"jsonld":382},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Experience Owner\",\"description\":\"\u003Cp>At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\u003C/p>\u003Cp>Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.\u003C/p>\u003Cp>Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.\u003C/p>\u003Ch2>About the team and role:\u003C/h2>\u003Cp>eBay Live is redefining the shopping experience by bringing real-time, interactive, and curated live events to buyers worldwide. From collectibles and fashion to luxury goods and sports memorabilia, we’re connecting communities with sellers through innovative, engaging live events.\u003C/p>\u003Cp>We are currently seeking a highly driven and proactive \u003Cb>CRM Experience Owner \u003C/b>to join our eBay Live CRM team at eBay. In this critical role, you will be at the forefront of crafting customer experiences through CRM communications. Your mission will be to drive business growth and customer improvements by innovating and improving the multi-channel communications portfolio across Email, Push Notifications, and Native Hub Notifications, specifically targeting discoverability, user acquisition, and viewership for eBay Live. You will contribute towards viewership targets, long-term strategy, roadmaps, and end-to-end execution for this growing portfolio. This is a highly cross-functional, global role, where you will work closely with partners across Product, Engineering, Marketing, Analytics, and more.\u003C/p>\u003Ch2>What you will accomplish:\u003C/h2>\u003Cul>\u003Cli>Build and complete the cross-functional roadmap passionate about live event discovery, participation, and post-event follow-up, ensuring execution excellence and high-velocity testing.\u003C/li>\u003Cli>Identify and size opportunities for portfolio improvements, using data to advise forecast business impact, and prioritize features based on value, user needs, and effort.\u003C/li>\u003Cli>Author A/B tests by building hypotheses, crafting the test setup, and defining important metrics.\u003C/li>\u003Cli>Create PRDs, convey requirements to the Engineering teams, and implement tests and customer experience improvements.\u003C/li>\u003Cli>Build and maintain project plans, handle dependencies, ensure execution readiness, and continuously find opportunities to improve processes.\u003C/li>\u003Cli>Measure results by assessing performance against important metrics, making recommendations for scaling decisions, and continuously capturing insights from customer feedback, market research, and industry trends to innovate.\u003C/li>\u003C/ul>\u003Ch2>What you will bring:\u003C/h2>\u003Cul>\u003Cli>5+ years of experience in product, growth marketing, business, or consulting roles passionate about CRM and performance optimization. At least 2 years should be in e-commerce or marketplace environments. There is a strong preference for Live Commerce or event-based marketing/CRM.\u003C/li>\u003Cli>Proven expertise in owning and optimizing performance-based, multi-channel lifecycle communications (email, push, in-app, or similar), covering audience strategy, trigger logic, messaging, and measurement.\u003C/li>\u003Cli>Strong experimentation mindset—ability to develop hypotheses, forecast impact, run A/B tests, interpret results, and translate findings into scalable improvements.\u003C/li>\u003Cli>Deep comfort with metrics and data, including setting success targets, monitoring funnel and health indicators, diagnosing performance problems, and balancing short-term gains with long-term customer value using data insights.\u003C/li>\u003Cli>Excellent product sense and demonstrated ability to lead complex, cross-functional initiatives end-to-end, working closely with Product, Engineering, Analytics, and Design to deliver simple, effective customer experiences.\u003C/li>\u003Cli>Highly organized and motivated to take action and improve continuously. Has experience with CRM, marketing automation, or experimentation platforms to work closely with technical partners on requirements and implementation.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Additional Details\u003C/b>\u003C/p>\u003Cp>The base pay range for this position is expected in the range below:\u003C/p>C$102,800 - C$137,200\u003Cp>Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.\u003C/p>\u003Cp>This job posting relates to an existing vacancy within eBay.\u003C/p>\u003Cp>eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.\u003C/p>\u003Cp>We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.\u003C/p>\",\"datePosted\":\"2026-05-29T15:20:36.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"eBay\",\"sameAs\":\"https://www.ebayinc.com\",\"logo\":\"https://logo.clearbit.com/ebayinc.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"eBay\",\"value\":\"635bf45a06c462cde525ecabdf9342ac59cb53c1c9490ef6d8f52e698ab43ab4\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Toronto\",\"addressCountry\":\"CA\"}}}",{"id":384,"slug":385,"title":386,"companyname":387,"companylogo":388,"companyTagline":389,"companyIndustry":390,"city":391,"country":392,"remote":15,"employmentType":393,"department":18,"content_html":394,"content_text":395,"years":21,"createdAt":396,"updatedAtISO":397,"postedAtISO":398,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":399,"schema":400},"8712770219db12a71b2ef8e9f42a958e0c879036eb2ae5d1ef61c03d828fc366","crm-manager-at-stella-mccartney-d9c1729b1f","CRM Manager","Stella McCartney","https://logo.clearbit.com/stellamccartney.com","Pioneering a conscious luxury movement","Retail Apparel and Fashion","Via Morimondo","Italy",[17],"\u003Cp>\u003Ci>\u003Cb>Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.\u003C/b>\u003C/i>\u003C/p>\u003Cp>The CRM Manager is responsible for defining and driving the brand’s CRM and client engagement strategy, with the objective of strengthening customer loyalty, increasing client lifetime value and supporting overall business performance across all channels.\u003C/p>\u003Cp>Positioned within the Marketing function, the role acts as a strategic link between Brand, Client Engagement and Retail teams, ensuring that CRM initiatives are aligned with the overall brand vision while remaining commercially effective and operationally executable within stores.\u003C/p>\u003Cp>The role requires a strong combination of strategic thinking, customer insight, data analysis and cross-functional collaboration, with a particular focus on translating client data into impactful and actionable engagement strategies for retail teams.\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Your Mission\u003C/b>\u003C/p>\u003Cp>·       Define and implement the brand’s CRM and client engagement strategy in line with overall marketing and business objectives\u003C/p>\u003Cp>·       Drive customer retention, client loyalty and customer lifetime value through targeted CRM initiatives\u003C/p>\u003Cp>·       Develop customer segmentation strategies based on client behaviour, engagement and spending patterns\u003C/p>\u003Cp>·       Analyse CRM performance and customer data to identify commercial opportunities and business trends\u003C/p>\u003Cp>·       Translate customer insights into actionable engagement and activation plans\u003C/p>\u003Cp>·       Oversee CRM campaigns and client communication across retail and digital touchpoints\u003C/p>\u003Cp>·       Ensure CRM initiatives support both brand positioning and commercial performance\u003C/p>\u003Cp>·       Partner with retail teams to strengthen clienteling practices and CRM adoption within stores\u003C/p>\u003Cp>·       Define CRM guidelines and best practices to support customer engagement across the retail network\u003C/p>\u003Cp>·     Monitor and optimise CRM KPIs including retention, reactivation, engagement and conversion\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cspan>\u003Cb>Your Talent:\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>·       3–5 years of experience in CRM, Client Engagement or Customer Marketing within luxury or premium brands\u003C/p>\u003Cp>·       Strong understanding of luxury customer behaviour and clienteling dynamics\u003C/p>\u003Cp>·       Experience in customer segmentation, CRM strategy and performance analysis\u003C/p>\u003Cp>·       Commercial mindset with strong analytical capabilities\u003C/p>\u003Cp>·       Excellent communication and stakeholder management skills\u003C/p>\u003Cp>·       Familiarity with CRM platforms and omnichannel customer engagement\u003C/p>\u003Cp>·     Fluent English required\u003C/p>\u003Cp>We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.\u003C/p>\u003Cp>\u003Ci>At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.\u003C/i>\u003C/p>","Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.The CRM Manager is responsible for defining and driving the brand’s CRM and client engagement strategy, with the objective of strengthening customer loyalty, increasing client lifetime value and supporting overall business performance across all channels.Positioned within the Marketing function, the role acts as a strategic link between Brand, Client Engagement and Retail teams, ensuring that CRM initiatives are aligned with the overall brand vision while remaining commercially effective and operationally executable within stores.The role requires a strong combination of strategic thinking, customer insight, data analysis and cross-functional collaboration, with a particular focus on translating client data into impactful and actionable engagement strategies for retail teams. Your Mission·       Define and implement the brand’s CRM and client engagement strategy in line with overall marketing and business objectives·       Drive customer retention, client loyalty and customer lifetime value through targeted CRM initiatives·       Develop customer segmentation strategies based on client behaviour, engagement and spending patterns·       Analyse CRM performance and customer data to identify commercial opportunities and business trends·       Translate customer insights into actionable engagement and activation plans·       Oversee CRM campaigns and client communication across retail and digital touchpoints·       Ensure CRM initiatives support both brand positioning and commercial performance·       Partner with retail teams to strengthen clienteling practices and CRM adoption within stores·       Define CRM guidelines and best practices to support customer engagement across the retail network·     Monitor and optimise CRM KPIs including retention, reactivation, engagement and conversion Your Talent: ·       3–5 years of experience in CRM, Client Engagement or Customer Marketing within luxury or premium brands·       Strong understanding of luxury customer behaviour and clienteling dynamics·       Experience in customer segmentation, CRM strategy and performance analysis·       Commercial mindset with strong analytical capabilities·       Excellent communication and stakeholder management skills·       Familiarity with CRM platforms and omnichannel customer engagement·     Fluent English requiredWe welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.",1780025243000,"2026-05-29 05:28:59","2026-05-29T03:28:59.000Z","EUR",{"jsonldValid":27,"jsonld":401},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Manager\",\"description\":\"\u003Cp>\u003Ci>\u003Cb>Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.\u003C/b>\u003C/i>\u003C/p>\u003Cp>The CRM Manager is responsible for defining and driving the brand’s CRM and client engagement strategy, with the objective of strengthening customer loyalty, increasing client lifetime value and supporting overall business performance across all channels.\u003C/p>\u003Cp>Positioned within the Marketing function, the role acts as a strategic link between Brand, Client Engagement and Retail teams, ensuring that CRM initiatives are aligned with the overall brand vision while remaining commercially effective and operationally executable within stores.\u003C/p>\u003Cp>The role requires a strong combination of strategic thinking, customer insight, data analysis and cross-functional collaboration, with a particular focus on translating client data into impactful and actionable engagement strategies for retail teams.\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Your Mission\u003C/b>\u003C/p>\u003Cp>·       Define and implement the brand’s CRM and client engagement strategy in line with overall marketing and business objectives\u003C/p>\u003Cp>·       Drive customer retention, client loyalty and customer lifetime value through targeted CRM initiatives\u003C/p>\u003Cp>·       Develop customer segmentation strategies based on client behaviour, engagement and spending patterns\u003C/p>\u003Cp>·       Analyse CRM performance and customer data to identify commercial opportunities and business trends\u003C/p>\u003Cp>·       Translate customer insights into actionable engagement and activation plans\u003C/p>\u003Cp>·       Oversee CRM campaigns and client communication across retail and digital touchpoints\u003C/p>\u003Cp>·       Ensure CRM initiatives support both brand positioning and commercial performance\u003C/p>\u003Cp>·       Partner with retail teams to strengthen clienteling practices and CRM adoption within stores\u003C/p>\u003Cp>·       Define CRM guidelines and best practices to support customer engagement across the retail network\u003C/p>\u003Cp>·     Monitor and optimise CRM KPIs including retention, reactivation, engagement and conversion\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cspan>\u003Cb>Your Talent:\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>·       3–5 years of experience in CRM, Client Engagement or Customer Marketing within luxury or premium brands\u003C/p>\u003Cp>·       Strong understanding of luxury customer behaviour and clienteling dynamics\u003C/p>\u003Cp>·       Experience in customer segmentation, CRM strategy and performance analysis\u003C/p>\u003Cp>·       Commercial mindset with strong analytical capabilities\u003C/p>\u003Cp>·       Excellent communication and stakeholder management skills\u003C/p>\u003Cp>·       Familiarity with CRM platforms and omnichannel customer engagement\u003C/p>\u003Cp>·     Fluent English required\u003C/p>\u003Cp>We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.\u003C/p>\u003Cp>\u003Ci>At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.\u003C/i>\u003C/p>\",\"datePosted\":\"2026-05-29T03:28:59.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Stella McCartney\",\"sameAs\":\"http://www.stellamccartney.com\",\"logo\":\"https://logo.clearbit.com/stellamccartney.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Stella McCartney\",\"value\":\"8712770219db12a71b2ef8e9f42a958e0c879036eb2ae5d1ef61c03d828fc366\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Via Morimondo\",\"addressRegion\":\"Milan\",\"addressCountry\":\"IT\"}}}",{"id":403,"slug":404,"title":386,"companyname":405,"companylogo":406,"companyIndustry":390,"city":88,"country":88,"remote":15,"employmentType":407,"department":18,"content_html":408,"content_text":409,"years":21,"createdAt":396,"updatedAtISO":397,"postedAtISO":398,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":410},"4d2d9c868af2245bd1402dff439b49eb4f5ff072a73c4c23fc28c282256fb4bd","crm-manager-at-versace-025e72b618","Versace","https://logo.clearbit.com/versace.com",[17],"GV-VERSACE Paris Montaigne\u003Cp>\u003Cspan>\u003Cb>WHAT YOU WILL DO\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>The \u003Ci>CRM Manager\u003C/i> contributes to the boutique’s business performance and client-centric culture by driving client engagement strategies, elevating clienteling excellence across the team, and developing a high-value and loyal client portfolio in partnership with Boutique Management.\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cb>Business & Client Development\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>Partner with the Store Director and Regional CRM to drive client acquisition, retention, and sales performance through strategic CRM initiatives.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Analyse client data to identify opportunities and implement targeted client engagement actions.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Foster a strong clienteling and appointment culture, supporting high-value client interactions and personalized experiences.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Execute CRM activations, in-store events, and client engagement initiatives in line with brand standards.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Build and maintain relationships with local luxury partners and key lifestyle networks.\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>Team Management, Leadership & Training\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>Promote a strong CRM mindset across the boutique, translating business goals into client engagement actions.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Coach and support the team to elevate clienteling, selling skills, and luxury service standards.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Lead onboarding and continuous training on CRM tools, best practices, and client engagement strategies.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Inspire the team through regular briefings, CRM animations, and performance follow-up.\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>Operations\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>Support the boutique in all CRM-related activities, ensuring effective follow-up on appointments and client actions.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Assist with VIC client requests and ensure seamless coordination of client needs and experiences.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Monitor CRM activities and provide feedback and insights to key stakeholders.\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>YOU’LL NEED TO HAVE\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>3 - 5 years of experience in Fashion Retail\u003C/span>\u003C/li>\u003Cli>\u003Cspan>A strong understanding of the Versace culture and its appeal to the local market\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Networking capability and a strong orientation in network development \u003C/span>\u003C/li>\u003Cli>\u003Cspan>High level of interpersonal skills, empathetic, with the ability to engage and persuade\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Strong written and verbal communication skills, high listening competencies\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Strong organizational profile\u003C/span>\u003C/li>\u003Cli>\u003Cspan>English\u003C/span>\u003C/li>\u003Cli>\u003Cspan>A positive, outgoing, high-energy personality able to thrive within a high paced environment\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>WE’D LOVE TO SEE\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>A commitment to take part in an innovative project\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Well connected with a strong ability to engage\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Leadership and ability to motivate others\u003C/span>\u003C/li>\u003C/ul>\u003Cp>—\u003C/p>\u003Cp>Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories. \u003C/p>","GV-VERSACE Paris MontaigneWHAT YOU WILL DOThe CRM Manager contributes to the boutique’s business performance and client-centric culture by driving client engagement strategies, elevating clienteling excellence across the team, and developing a high-value and loyal client portfolio in partnership with Boutique Management.Business & Client DevelopmentPartner with the Store Director and Regional CRM to drive client acquisition, retention, and sales performance through strategic CRM initiatives.Analyse client data to identify opportunities and implement targeted client engagement actions.Foster a strong clienteling and appointment culture, supporting high-value client interactions and personalized experiences.Execute CRM activations, in-store events, and client engagement initiatives in line with brand standards.Build and maintain relationships with local luxury partners and key lifestyle networks.Team Management, Leadership & TrainingPromote a strong CRM mindset across the boutique, translating business goals into client engagement actions.Coach and support the team to elevate clienteling, selling skills, and luxury service standards.Lead onboarding and continuous training on CRM tools, best practices, and client engagement strategies.Inspire the team through regular briefings, CRM animations, and performance follow-up.OperationsSupport the boutique in all CRM-related activities, ensuring effective follow-up on appointments and client actions.Assist with VIC client requests and ensure seamless coordination of client needs and experiences.Monitor CRM activities and provide feedback and insights to key stakeholders.YOU’LL NEED TO HAVE3 - 5 years of experience in Fashion RetailA strong understanding of the Versace culture and its appeal to the local marketNetworking capability and a strong orientation in network development High level of interpersonal skills, empathetic, with the ability to engage and persuadeStrong written and verbal communication skills, high listening competenciesStrong organizational profileEnglishA positive, outgoing, high-energy personality able to thrive within a high paced environmentWE’D LOVE TO SEEA commitment to take part in an innovative projectWell connected with a strong ability to engageLeadership and ability to motivate others—Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.",{"jsonldValid":15,"jsonld":411},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Manager\",\"description\":\"GV-VERSACE Paris Montaigne\u003Cp>\u003Cspan>\u003Cb>WHAT YOU WILL DO\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>The \u003Ci>CRM Manager\u003C/i> contributes to the boutique’s business performance and client-centric culture by driving client engagement strategies, elevating clienteling excellence across the team, and developing a high-value and loyal client portfolio in partnership with Boutique Management.\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cb>Business & Client Development\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>Partner with the Store Director and Regional CRM to drive client acquisition, retention, and sales performance through strategic CRM initiatives.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Analyse client data to identify opportunities and implement targeted client engagement actions.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Foster a strong clienteling and appointment culture, supporting high-value client interactions and personalized experiences.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Execute CRM activations, in-store events, and client engagement initiatives in line with brand standards.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Build and maintain relationships with local luxury partners and key lifestyle networks.\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>Team Management, Leadership & Training\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>Promote a strong CRM mindset across the boutique, translating business goals into client engagement actions.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Coach and support the team to elevate clienteling, selling skills, and luxury service standards.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Lead onboarding and continuous training on CRM tools, best practices, and client engagement strategies.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Inspire the team through regular briefings, CRM animations, and performance follow-up.\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>Operations\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>Support the boutique in all CRM-related activities, ensuring effective follow-up on appointments and client actions.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Assist with VIC client requests and ensure seamless coordination of client needs and experiences.\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Monitor CRM activities and provide feedback and insights to key stakeholders.\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>YOU’LL NEED TO HAVE\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>3 - 5 years of experience in Fashion Retail\u003C/span>\u003C/li>\u003Cli>\u003Cspan>A strong understanding of the Versace culture and its appeal to the local market\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Networking capability and a strong orientation in network development \u003C/span>\u003C/li>\u003Cli>\u003Cspan>High level of interpersonal skills, empathetic, with the ability to engage and persuade\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Strong written and verbal communication skills, high listening competencies\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Strong organizational profile\u003C/span>\u003C/li>\u003Cli>\u003Cspan>English\u003C/span>\u003C/li>\u003Cli>\u003Cspan>A positive, outgoing, high-energy personality able to thrive within a high paced environment\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>WE’D LOVE TO SEE\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>A commitment to take part in an innovative project\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Well connected with a strong ability to engage\u003C/span>\u003C/li>\u003Cli>\u003Cspan>Leadership and ability to motivate others\u003C/span>\u003C/li>\u003C/ul>\u003Cp>—\u003C/p>\u003Cp>Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories. \u003C/p>\",\"datePosted\":\"2026-05-29T03:28:59.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Versace\",\"sameAs\":\"http://www.versace.com\",\"logo\":\"https://logo.clearbit.com/versace.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Versace\",\"value\":\"4d2d9c868af2245bd1402dff439b49eb4f5ff072a73c4c23fc28c282256fb4bd\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\"}}}",{"id":413,"slug":414,"title":415,"companyname":416,"companylogo":417,"companyTagline":418,"companyIndustry":66,"city":281,"country":14,"remote":15,"employmentType":419,"department":18,"content_html":420,"content_text":421,"years":21,"createdAt":396,"updatedAtISO":422,"postedAtISO":423,"hasSalary":15,"salaryMin":424,"salaryMax":425,"currency":25,"schema":426},"fd6b0e8132152644cc318c91f197cfada7474baeb2aea20eb9514377b6fc9970","director-lifecycle-marketing-home-services-at-red-ventures-6b9b9d2904","Director, Lifecycle Marketing | Home Services","Red Ventures","https://logo.clearbit.com/redventures.com","We help people discover and decide.",[17],"\u003Cp>\u003Cstrong>This role requires a hybrid schedule and will be based in our NYC Office (Monday through Thursday) and work fully remotely on Fridays each week.\u003C/strong>\u003C/p>\n\u003Cp>We’re seeking a Director of Lifecycle Marketing to lead customer engagement and lifecycle marketing across the Allconnect Group (Allconnect and MyMove) businesses. Allconnect is a leading marketplace that helps consumers compare, purchase, and set up essential home services such as internet, TV, phone, and utilities.This role will own the vision and execution for how we attract, convert, retain, and grow customer relationships through data-driven CRM strategies. You will lead a small but high-performing team, while also partnering cross-functionally to deliver personalized, high-impact campaigns across email, SMS, push, and other channels- driving measurable growth in customer engagement, loyalty, and lifetime value.\u003C/p>\n\u003Cp>As a leader, you’ll combine strategic thinking with hands-on execution, building a best-in-class Lifecycle program that leverages advanced segmentation, automation tools, and testing. You’ll also play a critical role in shaping how Allconnect uses first-party data to create customer-centric journeys that differentiate our brand and deliver results. A strong collaborator, you will work closely with Sales leadership and client services to ensure initiatives directly drive results for both clients and advertisers.\u003C/p>\n\u003Cp>For the AllConnect website click here. Curious how Allconnect fits into Red Ventures? Click here.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead and develop a small, high-performing team, providing mentorship, clear direction, and career growth opportunities.\u003C/li>\n\u003Cli>Define and own the CRM strategy for Allconnect, aligning lifecycle marketing programs with business growth objectives.\u003C/li>\n\u003Cli>Apply analytical rigor and creative problem-solving to advance personalization, segmentation, predictive modeling, and customer journey design—maximizing LTV, revenue from Email/SMS, and return visitor growth.\u003C/li>\n\u003Cli>Build and maintain reporting frameworks to track CRM performance against KPIs, delivering actionable insights to guide investment and strategy.\u003C/li>\n\u003Cli>Lead A/B and multivariate testing to optimize campaign performance and validate decision-making.\u003C/li>\n\u003Cli>Execute and optimize customer journeys across email, SMS, push, and other owned channels—driving measurable engagement, retention, and revenue.\u003C/li>\n\u003Cli>Partner closely with Product and Sales leadership to align CRM with lead management, conversion efforts, and pipeline acceleration.\u003C/li>\n\u003Cli>Stay ahead of industry trends and innovations, including AI adoption and emerging CRM tools, to ensure Allconnect remains at the forefront of lifecycle marketing.\u003C/li>\n\u003Cli>Primary  KPIs: Customer LTV, Revenue Generated from Email & SMS, and Return Visitors \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5+ years of experience in CRM, lifecycle, or retention marketing, with at least 2 years in a leadership role.\u003C/li>\n\u003Cli>Proven track record of driving measurable business results through CRM strategies and execution at scale. Bonus points if experience with Iterable\u003C/li>\n\u003Cli>Direct experience managing and growing a small team, with a focus on coaching, performance management, and team development.\u003C/li>\n\u003Cli>Deep expertise in email, SMS, push, and cross-channel lifecycle marketing; experience with leading CRM/marketing automation platforms.\u003C/li>\n\u003Cli>Strong analytical mindset with experience applying segmentation, personalization, and testing methodologies.\u003C/li>\n\u003Cli>Demonstrated ability to partner across functions to align marketing with revenue impact.\u003C/li>\n\u003Cli>Experience managing in a high-growth, fast-paced environment where hands-on execution is as important as strategy.\u003C/li>\n\u003Cli>Strong project management skills, with the ability to prioritize and deliver on multiple initiatives simultaneously.\u003C/li>\n\u003Cli>Excellent communication skills, with the ability to translate data and insights into actionable strategies.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation: \u003C/strong>\u003C/p>\n\u003Cp>This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\u003C/p>\n\u003Cul>\n\u003Cli>Total Cash Compensation Range: $175,000 - $220,000 per year + annual bonus and equity\u003C/li>\n\u003C/ul>\n\u003Cp>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\u003C/p>\n\u003Cul>\n\u003Cli>Health Insurance Coverage (medical, dental, and vision)\u003C/li>\n\u003Cli>Life Insurance\u003C/li>\n\u003Cli>Short and Long-Term Disability Insurance\u003C/li>\n\u003Cli>Flexible Spending Accounts\u003C/li>\n\u003Cli>Holiday Pay\u003C/li>\n\u003Cli>401(k) with match\u003C/li>\n\u003Cli>Employee Assistance Program\u003C/li>\n\u003Cli>Paid Parental Bonding Benefit Program\u003C/li>\n\u003Cli>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We Are:\u003C/strong>\u003C/p>\n\u003Cp>Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses,\u003Cstrong> \u003C/strong>a joint venture in the health services industry,\u003Cstrong> \u003C/strong>and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.\u003C/p>\n\u003Cp>At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.\u003C/p>\n\u003Cp>Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \u003C/p>\n\u003Cp>We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \u003C/p>\n\u003Cp>If you are based in California, we encourage you to read this important information for California residents linked here.\u003C/p>\n\u003Cp>At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\u003C/p>\n\u003Cp>For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!\u003C/p>\u003Cp>Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \u003C/p>\n\u003Cp>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.\u003C/p>","This role requires a hybrid schedule and will be based in our NYC Office (Monday through Thursday) and work fully remotely on Fridays each week.\nWe’re seeking a Director of Lifecycle Marketing to lead customer engagement and lifecycle marketing across the Allconnect Group (Allconnect and MyMove) businesses. Allconnect is a leading marketplace that helps consumers compare, purchase, and set up essential home services such as internet, TV, phone, and utilities.This role will own the vision and execution for how we attract, convert, retain, and grow customer relationships through data-driven CRM strategies. You will lead a small but high-performing team, while also partnering cross-functionally to deliver personalized, high-impact campaigns across email, SMS, push, and other channels- driving measurable growth in customer engagement, loyalty, and lifetime value.\nAs a leader, you’ll combine strategic thinking with hands-on execution, building a best-in-class Lifecycle program that leverages advanced segmentation, automation tools, and testing. You’ll also play a critical role in shaping how Allconnect uses first-party data to create customer-centric journeys that differentiate our brand and deliver results. A strong collaborator, you will work closely with Sales leadership and client services to ensure initiatives directly drive results for both clients and advertisers.\nFor the AllConnect website click here. Curious how Allconnect fits into Red Ventures? Click here.\nWhat You’ll Do:\n\nLead and develop a small, high-performing team, providing mentorship, clear direction, and career growth opportunities.\nDefine and own the CRM strategy for Allconnect, aligning lifecycle marketing programs with business growth objectives.\nApply analytical rigor and creative problem-solving to advance personalization, segmentation, predictive modeling, and customer journey design—maximizing LTV, revenue from Email/SMS, and return visitor growth.\nBuild and maintain reporting frameworks to track CRM performance against KPIs, delivering actionable insights to guide investment and strategy.\nLead A/B and multivariate testing to optimize campaign performance and validate decision-making.\nExecute and optimize customer journeys across email, SMS, push, and other owned channels—driving measurable engagement, retention, and revenue.\nPartner closely with Product and Sales leadership to align CRM with lead management, conversion efforts, and pipeline acceleration.\nStay ahead of industry trends and innovations, including AI adoption and emerging CRM tools, to ensure Allconnect remains at the forefront of lifecycle marketing.\nPrimary  KPIs: Customer LTV, Revenue Generated from Email & SMS, and Return Visitors \n\nWhat We’re Looking For:\n\n5+ years of experience in CRM, lifecycle, or retention marketing, with at least 2 years in a leadership role.\nProven track record of driving measurable business results through CRM strategies and execution at scale. Bonus points if experience with Iterable\nDirect experience managing and growing a small team, with a focus on coaching, performance management, and team development.\nDeep expertise in email, SMS, push, and cross-channel lifecycle marketing; experience with leading CRM/marketing automation platforms.\nStrong analytical mindset with experience applying segmentation, personalization, and testing methodologies.\nDemonstrated ability to partner across functions to align marketing with revenue impact.\nExperience managing in a high-growth, fast-paced environment where hands-on execution is as important as strategy.\nStrong project management skills, with the ability to prioritize and deliver on multiple initiatives simultaneously.\nExcellent communication skills, with the ability to translate data and insights into actionable strategies.\n\nCompensation: \nThis range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\n\nTotal Cash Compensation Range: $175,000 - $220,000 per year + annual bonus and equity\n\nAdditionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\n\nHealth Insurance Coverage (medical, dental, and vision)\nLife Insurance\nShort and Long-Term Disability Insurance\nFlexible Spending Accounts\nHoliday Pay\n401(k) with match\nEmployee Assistance Program\nPaid Parental Bonding Benefit Program\nFlexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\n\nWho We Are:\nRed Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.\nAt Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.\nRed Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \nWe are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \nIf you are based in California, we encourage you to read this important information for California residents linked here.\nAt Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\nFor more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \nQuestions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.","2026-05-29 05:28:58","2026-05-20T16:08:52.000Z",175000,220000,{"jsonldValid":27,"jsonld":427},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Director, Lifecycle Marketing | Home Services\",\"description\":\"\u003Cp>\u003Cstrong>This role requires a hybrid schedule and will be based in our NYC Office (Monday through Thursday) and work fully remotely on Fridays each week.\u003C/strong>\u003C/p>\\n\u003Cp>We’re seeking a Director of Lifecycle Marketing to lead customer engagement and lifecycle marketing across the Allconnect Group (Allconnect and MyMove) businesses. Allconnect is a leading marketplace that helps consumers compare, purchase, and set up essential home services such as internet, TV, phone, and utilities.This role will own the vision and execution for how we attract, convert, retain, and grow customer relationships through data-driven CRM strategies. You will lead a small but high-performing team, while also partnering cross-functionally to deliver personalized, high-impact campaigns across email, SMS, push, and other channels- driving measurable growth in customer engagement, loyalty, and lifetime value.\u003C/p>\\n\u003Cp>As a leader, you’ll combine strategic thinking with hands-on execution, building a best-in-class Lifecycle program that leverages advanced segmentation, automation tools, and testing. You’ll also play a critical role in shaping how Allconnect uses first-party data to create customer-centric journeys that differentiate our brand and deliver results. A strong collaborator, you will work closely with Sales leadership and client services to ensure initiatives directly drive results for both clients and advertisers.\u003C/p>\\n\u003Cp>For the AllConnect website click here. Curious how Allconnect fits into Red Ventures? Click here.\u003C/p>\\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Lead and develop a small, high-performing team, providing mentorship, clear direction, and career growth opportunities.\u003C/li>\\n\u003Cli>Define and own the CRM strategy for Allconnect, aligning lifecycle marketing programs with business growth objectives.\u003C/li>\\n\u003Cli>Apply analytical rigor and creative problem-solving to advance personalization, segmentation, predictive modeling, and customer journey design—maximizing LTV, revenue from Email/SMS, and return visitor growth.\u003C/li>\\n\u003Cli>Build and maintain reporting frameworks to track CRM performance against KPIs, delivering actionable insights to guide investment and strategy.\u003C/li>\\n\u003Cli>Lead A/B and multivariate testing to optimize campaign performance and validate decision-making.\u003C/li>\\n\u003Cli>Execute and optimize customer journeys across email, SMS, push, and other owned channels—driving measurable engagement, retention, and revenue.\u003C/li>\\n\u003Cli>Partner closely with Product and Sales leadership to align CRM with lead management, conversion efforts, and pipeline acceleration.\u003C/li>\\n\u003Cli>Stay ahead of industry trends and innovations, including AI adoption and emerging CRM tools, to ensure Allconnect remains at the forefront of lifecycle marketing.\u003C/li>\\n\u003Cli>Primary  KPIs: Customer LTV, Revenue Generated from Email & SMS, and Return Visitors \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>5+ years of experience in CRM, lifecycle, or retention marketing, with at least 2 years in a leadership role.\u003C/li>\\n\u003Cli>Proven track record of driving measurable business results through CRM strategies and execution at scale. Bonus points if experience with Iterable\u003C/li>\\n\u003Cli>Direct experience managing and growing a small team, with a focus on coaching, performance management, and team development.\u003C/li>\\n\u003Cli>Deep expertise in email, SMS, push, and cross-channel lifecycle marketing; experience with leading CRM/marketing automation platforms.\u003C/li>\\n\u003Cli>Strong analytical mindset with experience applying segmentation, personalization, and testing methodologies.\u003C/li>\\n\u003Cli>Demonstrated ability to partner across functions to align marketing with revenue impact.\u003C/li>\\n\u003Cli>Experience managing in a high-growth, fast-paced environment where hands-on execution is as important as strategy.\u003C/li>\\n\u003Cli>Strong project management skills, with the ability to prioritize and deliver on multiple initiatives simultaneously.\u003C/li>\\n\u003Cli>Excellent communication skills, with the ability to translate data and insights into actionable strategies.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Compensation: \u003C/strong>\u003C/p>\\n\u003Cp>This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\u003C/p>\\n\u003Cul>\\n\u003Cli>Total Cash Compensation Range: $175,000 - $220,000 per year + annual bonus and equity\u003C/li>\\n\u003C/ul>\\n\u003Cp>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\u003C/p>\\n\u003Cul>\\n\u003Cli>Health Insurance Coverage (medical, dental, and vision)\u003C/li>\\n\u003Cli>Life Insurance\u003C/li>\\n\u003Cli>Short and Long-Term Disability Insurance\u003C/li>\\n\u003Cli>Flexible Spending Accounts\u003C/li>\\n\u003Cli>Holiday Pay\u003C/li>\\n\u003Cli>401(k) with match\u003C/li>\\n\u003Cli>Employee Assistance Program\u003C/li>\\n\u003Cli>Paid Parental Bonding Benefit Program\u003C/li>\\n\u003Cli>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Who We Are:\u003C/strong>\u003C/p>\\n\u003Cp>Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses,\u003Cstrong> \u003C/strong>a joint venture in the health services industry,\u003Cstrong> \u003C/strong>and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.\u003C/p>\\n\u003Cp>At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.\u003C/p>\\n\u003Cp>Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \u003C/p>\\n\u003Cp>We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \u003C/p>\\n\u003Cp>If you are based in California, we encourage you to read this important information for California residents linked here.\u003C/p>\\n\u003Cp>At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\u003C/p>\\n\u003Cp>For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!\u003C/p>\u003Cp>Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \u003C/p>\\n\u003Cp>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.\u003C/p>\",\"datePosted\":\"2026-05-20T16:08:52.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Red Ventures\",\"sameAs\":\"http://www.redventures.com\",\"logo\":\"https://logo.clearbit.com/redventures.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Red Ventures\",\"value\":\"fd6b0e8132152644cc318c91f197cfada7474baeb2aea20eb9514377b6fc9970\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"New York\",\"addressRegion\":\"NY\",\"addressCountry\":\"US\"}}}",{"id":429,"slug":430,"title":415,"companyname":416,"companylogo":417,"companyTagline":418,"companyIndustry":66,"city":14,"country":14,"remote":15,"employmentType":431,"department":18,"content_html":432,"content_text":433,"years":21,"createdAt":396,"updatedAtISO":422,"postedAtISO":434,"hasSalary":15,"salaryMin":435,"salaryMax":424,"currency":25,"schema":436},"9e27a0033ffc1034a4f689e4a6649ed7b3e111eda43326de1a397b7d6466993a","director-lifecycle-marketing-home-services-at-red-ventures-fc3d931d4f",[17],"\u003Cp>\u003Cstrong>\u003Cem>*Remote candidates will be required to travel to our Charlotte, NC HQ 1x month in order to build the team and collaborate with the rest of the Home cohort.\u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>We’re seeking a Director of Lifecycle Marketing to lead customer engagement and lifecycle marketing across the Allconnect Group (Allconnect and MyMove) businesses. Allconnect is a leading marketplace that helps consumers compare, purchase, and set up essential home services such as internet, TV, phone, and utilities.This role will own the vision and execution for how we attract, convert, retain, and grow customer relationships through data-driven CRM strategies. You will lead a small but high-performing team, while also partnering cross-functionally to deliver personalized, high-impact campaigns across email, SMS, push, and other channels- driving measurable growth in customer engagement, loyalty, and lifetime value.\u003C/p>\n\u003Cp>As a leader, you’ll combine strategic thinking with hands-on execution, building a best-in-class Lifecycle program that leverages advanced segmentation, automation tools, and testing. You’ll also play a critical role in shaping how Allconnect uses first-party data to create customer-centric journeys that differentiate our brand and deliver results. A strong collaborator, you will work closely with Sales leadership and client services to ensure initiatives directly drive results for both clients and advertisers.\u003C/p>\n\u003Cp>For the AllConnect website click here. Curious how Allconnect fits into Red Ventures? Click here.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead and develop a small, high-performing team, providing mentorship, clear direction, and career growth opportunities.\u003C/li>\n\u003Cli>Define and own the CRM strategy for Allconnect, aligning lifecycle marketing programs with business growth objectives.\u003C/li>\n\u003Cli>Apply analytical rigor and creative problem-solving to advance personalization, segmentation, predictive modeling, and customer journey design—maximizing LTV, revenue from Email/SMS, and return visitor growth.\u003C/li>\n\u003Cli>Build and maintain reporting frameworks to track CRM performance against KPIs, delivering actionable insights to guide investment and strategy.\u003C/li>\n\u003Cli>Lead A/B and multivariate testing to optimize campaign performance and validate decision-making.\u003C/li>\n\u003Cli>Execute and optimize customer journeys across email, SMS, push, and other owned channels—driving measurable engagement, retention, and revenue.\u003C/li>\n\u003Cli>Partner closely with Product and Sales leadership to align CRM with lead management, conversion efforts, and pipeline acceleration.\u003C/li>\n\u003Cli>Stay ahead of industry trends and innovations, including AI adoption and emerging CRM tools, to ensure Allconnect remains at the forefront of lifecycle marketing.\u003C/li>\n\u003Cli>Primary  KPIs: Customer LTV, Revenue Generated from Email & SMS, and Return Visitors \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5+ years of experience in CRM, lifecycle, or retention marketing, with at least 2 years in a leadership role.\u003C/li>\n\u003Cli>Proven track record of driving measurable business results through CRM strategies and execution at scale. Bonus points if experience with Iterable\u003C/li>\n\u003Cli>Direct experience managing and growing a small team, with a focus on coaching, performance management, and team development.\u003C/li>\n\u003Cli>Deep expertise in email, SMS, push, and cross-channel lifecycle marketing; experience with leading CRM/marketing automation platforms.\u003C/li>\n\u003Cli>Strong analytical mindset with experience applying segmentation, personalization, and testing methodologies.\u003C/li>\n\u003Cli>Demonstrated ability to partner across functions to align marketing with revenue impact.\u003C/li>\n\u003Cli>Experience managing in a high-growth, fast-paced environment where hands-on execution is as important as strategy.\u003C/li>\n\u003Cli>Strong project management skills, with the ability to prioritize and deliver on multiple initiatives simultaneously.\u003C/li>\n\u003Cli>Excellent communication skills, with the ability to translate data and insights into actionable strategies.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation: \u003C/strong>\u003C/p>\n\u003Cp>This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\u003C/p>\n\u003Cul>\n\u003Cli>Total Cash Compensation Range: $140,000 - $175,000 per year + annual bonus and equity\u003C/li>\n\u003C/ul>\n\u003Cp>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\u003C/p>\n\u003Cul>\n\u003Cli>Health Insurance Coverage (medical, dental, and vision)\u003C/li>\n\u003Cli>Life Insurance\u003C/li>\n\u003Cli>Short and Long-Term Disability Insurance\u003C/li>\n\u003Cli>Flexible Spending Accounts\u003C/li>\n\u003Cli>Holiday Pay\u003C/li>\n\u003Cli>401(k) with match\u003C/li>\n\u003Cli>Employee Assistance Program\u003C/li>\n\u003Cli>Paid Parental Bonding Benefit Program\u003C/li>\n\u003Cli>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We Are:\u003C/strong>\u003C/p>\n\u003Cp>Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses,\u003Cstrong> \u003C/strong>a joint venture in the health services industry,\u003Cstrong> \u003C/strong>and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.\u003C/p>\n\u003Cp>At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.\u003C/p>\n\u003Cp>Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \u003C/p>\n\u003Cp>We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \u003C/p>\n\u003Cp>If you are based in California, we encourage you to read this important information for California residents linked here.\u003C/p>\n\u003Cp>At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\u003C/p>\n\u003Cp>For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!\u003C/p>\u003Cp>Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \u003C/p>\n\u003Cp>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.\u003C/p>","*Remote candidates will be required to travel to our Charlotte, NC HQ 1x month in order to build the team and collaborate with the rest of the Home cohort.\nWe’re seeking a Director of Lifecycle Marketing to lead customer engagement and lifecycle marketing across the Allconnect Group (Allconnect and MyMove) businesses. Allconnect is a leading marketplace that helps consumers compare, purchase, and set up essential home services such as internet, TV, phone, and utilities.This role will own the vision and execution for how we attract, convert, retain, and grow customer relationships through data-driven CRM strategies. You will lead a small but high-performing team, while also partnering cross-functionally to deliver personalized, high-impact campaigns across email, SMS, push, and other channels- driving measurable growth in customer engagement, loyalty, and lifetime value.\nAs a leader, you’ll combine strategic thinking with hands-on execution, building a best-in-class Lifecycle program that leverages advanced segmentation, automation tools, and testing. You’ll also play a critical role in shaping how Allconnect uses first-party data to create customer-centric journeys that differentiate our brand and deliver results. A strong collaborator, you will work closely with Sales leadership and client services to ensure initiatives directly drive results for both clients and advertisers.\nFor the AllConnect website click here. Curious how Allconnect fits into Red Ventures? Click here.\nWhat You’ll Do:\n\nLead and develop a small, high-performing team, providing mentorship, clear direction, and career growth opportunities.\nDefine and own the CRM strategy for Allconnect, aligning lifecycle marketing programs with business growth objectives.\nApply analytical rigor and creative problem-solving to advance personalization, segmentation, predictive modeling, and customer journey design—maximizing LTV, revenue from Email/SMS, and return visitor growth.\nBuild and maintain reporting frameworks to track CRM performance against KPIs, delivering actionable insights to guide investment and strategy.\nLead A/B and multivariate testing to optimize campaign performance and validate decision-making.\nExecute and optimize customer journeys across email, SMS, push, and other owned channels—driving measurable engagement, retention, and revenue.\nPartner closely with Product and Sales leadership to align CRM with lead management, conversion efforts, and pipeline acceleration.\nStay ahead of industry trends and innovations, including AI adoption and emerging CRM tools, to ensure Allconnect remains at the forefront of lifecycle marketing.\nPrimary  KPIs: Customer LTV, Revenue Generated from Email & SMS, and Return Visitors \n\nWhat We’re Looking For:\n\n5+ years of experience in CRM, lifecycle, or retention marketing, with at least 2 years in a leadership role.\nProven track record of driving measurable business results through CRM strategies and execution at scale. Bonus points if experience with Iterable\nDirect experience managing and growing a small team, with a focus on coaching, performance management, and team development.\nDeep expertise in email, SMS, push, and cross-channel lifecycle marketing; experience with leading CRM/marketing automation platforms.\nStrong analytical mindset with experience applying segmentation, personalization, and testing methodologies.\nDemonstrated ability to partner across functions to align marketing with revenue impact.\nExperience managing in a high-growth, fast-paced environment where hands-on execution is as important as strategy.\nStrong project management skills, with the ability to prioritize and deliver on multiple initiatives simultaneously.\nExcellent communication skills, with the ability to translate data and insights into actionable strategies.\n\nCompensation: \nThis range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\n\nTotal Cash Compensation Range: $140,000 - $175,000 per year + annual bonus and equity\n\nAdditionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\n\nHealth Insurance Coverage (medical, dental, and vision)\nLife Insurance\nShort and Long-Term Disability Insurance\nFlexible Spending Accounts\nHoliday Pay\n401(k) with match\nEmployee Assistance Program\nPaid Parental Bonding Benefit Program\nFlexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\n\nWho We Are:\nRed Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.\nAt Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.\nRed Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \nWe are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \nIf you are based in California, we encourage you to read this important information for California residents linked here.\nAt Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\nFor more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \nQuestions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.","2026-05-20T16:08:53.000Z",140000,{"jsonldValid":27,"jsonld":437},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Director, Lifecycle Marketing | Home Services\",\"description\":\"\u003Cp>\u003Cstrong>\u003Cem>*Remote candidates will be required to travel to our Charlotte, NC HQ 1x month in order to build the team and collaborate with the rest of the Home cohort.\u003C/em>\u003C/strong>\u003C/p>\\n\u003Cp>We’re seeking a Director of Lifecycle Marketing to lead customer engagement and lifecycle marketing across the Allconnect Group (Allconnect and MyMove) businesses. Allconnect is a leading marketplace that helps consumers compare, purchase, and set up essential home services such as internet, TV, phone, and utilities.This role will own the vision and execution for how we attract, convert, retain, and grow customer relationships through data-driven CRM strategies. You will lead a small but high-performing team, while also partnering cross-functionally to deliver personalized, high-impact campaigns across email, SMS, push, and other channels- driving measurable growth in customer engagement, loyalty, and lifetime value.\u003C/p>\\n\u003Cp>As a leader, you’ll combine strategic thinking with hands-on execution, building a best-in-class Lifecycle program that leverages advanced segmentation, automation tools, and testing. You’ll also play a critical role in shaping how Allconnect uses first-party data to create customer-centric journeys that differentiate our brand and deliver results. A strong collaborator, you will work closely with Sales leadership and client services to ensure initiatives directly drive results for both clients and advertisers.\u003C/p>\\n\u003Cp>For the AllConnect website click here. Curious how Allconnect fits into Red Ventures? Click here.\u003C/p>\\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Lead and develop a small, high-performing team, providing mentorship, clear direction, and career growth opportunities.\u003C/li>\\n\u003Cli>Define and own the CRM strategy for Allconnect, aligning lifecycle marketing programs with business growth objectives.\u003C/li>\\n\u003Cli>Apply analytical rigor and creative problem-solving to advance personalization, segmentation, predictive modeling, and customer journey design—maximizing LTV, revenue from Email/SMS, and return visitor growth.\u003C/li>\\n\u003Cli>Build and maintain reporting frameworks to track CRM performance against KPIs, delivering actionable insights to guide investment and strategy.\u003C/li>\\n\u003Cli>Lead A/B and multivariate testing to optimize campaign performance and validate decision-making.\u003C/li>\\n\u003Cli>Execute and optimize customer journeys across email, SMS, push, and other owned channels—driving measurable engagement, retention, and revenue.\u003C/li>\\n\u003Cli>Partner closely with Product and Sales leadership to align CRM with lead management, conversion efforts, and pipeline acceleration.\u003C/li>\\n\u003Cli>Stay ahead of industry trends and innovations, including AI adoption and emerging CRM tools, to ensure Allconnect remains at the forefront of lifecycle marketing.\u003C/li>\\n\u003Cli>Primary  KPIs: Customer LTV, Revenue Generated from Email & SMS, and Return Visitors \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>5+ years of experience in CRM, lifecycle, or retention marketing, with at least 2 years in a leadership role.\u003C/li>\\n\u003Cli>Proven track record of driving measurable business results through CRM strategies and execution at scale. Bonus points if experience with Iterable\u003C/li>\\n\u003Cli>Direct experience managing and growing a small team, with a focus on coaching, performance management, and team development.\u003C/li>\\n\u003Cli>Deep expertise in email, SMS, push, and cross-channel lifecycle marketing; experience with leading CRM/marketing automation platforms.\u003C/li>\\n\u003Cli>Strong analytical mindset with experience applying segmentation, personalization, and testing methodologies.\u003C/li>\\n\u003Cli>Demonstrated ability to partner across functions to align marketing with revenue impact.\u003C/li>\\n\u003Cli>Experience managing in a high-growth, fast-paced environment where hands-on execution is as important as strategy.\u003C/li>\\n\u003Cli>Strong project management skills, with the ability to prioritize and deliver on multiple initiatives simultaneously.\u003C/li>\\n\u003Cli>Excellent communication skills, with the ability to translate data and insights into actionable strategies.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Compensation: \u003C/strong>\u003C/p>\\n\u003Cp>This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\u003C/p>\\n\u003Cul>\\n\u003Cli>Total Cash Compensation Range: $140,000 - $175,000 per year + annual bonus and equity\u003C/li>\\n\u003C/ul>\\n\u003Cp>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\u003C/p>\\n\u003Cul>\\n\u003Cli>Health Insurance Coverage (medical, dental, and vision)\u003C/li>\\n\u003Cli>Life Insurance\u003C/li>\\n\u003Cli>Short and Long-Term Disability Insurance\u003C/li>\\n\u003Cli>Flexible Spending Accounts\u003C/li>\\n\u003Cli>Holiday Pay\u003C/li>\\n\u003Cli>401(k) with match\u003C/li>\\n\u003Cli>Employee Assistance Program\u003C/li>\\n\u003Cli>Paid Parental Bonding Benefit Program\u003C/li>\\n\u003Cli>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Who We Are:\u003C/strong>\u003C/p>\\n\u003Cp>Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses,\u003Cstrong> \u003C/strong>a joint venture in the health services industry,\u003Cstrong> \u003C/strong>and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.\u003C/p>\\n\u003Cp>At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.\u003C/p>\\n\u003Cp>Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \u003C/p>\\n\u003Cp>We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \u003C/p>\\n\u003Cp>If you are based in California, we encourage you to read this important information for California residents linked here.\u003C/p>\\n\u003Cp>At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\u003C/p>\\n\u003Cp>For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!\u003C/p>\u003Cp>Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \u003C/p>\\n\u003Cp>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.\u003C/p>\",\"datePosted\":\"2026-05-20T16:08:53.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Red Ventures\",\"sameAs\":\"http://www.redventures.com\",\"logo\":\"https://logo.clearbit.com/redventures.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Red Ventures\",\"value\":\"9e27a0033ffc1034a4f689e4a6649ed7b3e111eda43326de1a397b7d6466993a\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":439,"slug":440,"title":441,"companyname":442,"companylogo":443,"companyTagline":444,"companyIndustry":445,"city":446,"country":88,"remote":27,"employmentType":447,"department":18,"content_html":448,"content_text":449,"years":21,"createdAt":450,"updatedAtISO":451,"postedAtISO":452,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":453},"f2ce19d9de302741d04b613f44b094794c4dac721f2a5e162a9953859b1d9952","growth-and-retention-account-manager-at-lexia-learning-c865d479a4","Growth and Retention Account Manager","Lexia Learning","https://logo.clearbit.com/lexialearning.com","Our mission is to create an opportunity for every student through the power of literacy.","E-learning","Remote",[17],"\u003Cp>\u003Cb>Growth & Retention Account Manager \u003C/b>\u003C/p>\u003Cp>\u003Cb>Location: Remote US. Must live and work within US.\u003C/b>\u003C/p>\u003Cp>\u003Cb>Job Overview:\u003C/b>\u003C/p>\u003Cp>We are seeking a strategic Growth and Retention Account Manager to drive both new business development and long-term customer retention in the K–12 education space. This role is ideal for someone who thrives on building deep, trusted relationships while also maintaining a hunter’s mindset to uncover and close new opportunities.\u003C/p>\u003Cp>\u003Cb>Job Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Territory Leadership: Own and execute a comprehensive territory plan that balances new business acquisition with renewal and expansion strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strategic Prospecting: Identify and engage new prospects through data-driven outreach, leveraging effective discovery skills to uncover needs and align solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strategic Territory & Account Management: Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Relationship Continuity: Maintain and grow relationships across multiple stakeholders within a district, ensuring smooth transitions when leadership changes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Trusted Advisor: Serve as a strategic partner to district leaders, offering insights and solutions that align with their evolving goals and challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bold Execution: Embrace a proactive, persistent approach to outreach and follow-up, and be comfortable navigating rejection and long sales cycles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Discovery & Customization: Conduct deep discovery to understand district needs and tailor presentations and proposals accordingly.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Pilot & Evaluation Management: Establish and manage pilots to demonstrate product value and seed new business opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Renewal & Expansion: Prepare and present renewal and upsell proposals, collaborating with internal teams to ensure customer satisfaction and long-term success.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Cross-Functional Collaboration: Foster effective interdepartmental partnerships and leverage subject matter expertise.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Travel Readiness: Willingness and ability to travel up to 4-5 times as needed to meet with prospects and attend key events.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Job Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum of a Bachelor's degree or equivalent experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of 2-5+ years of success in both new business development and account management roles\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience within the education technology or services space, literacy/reading products highly preferred\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent understanding of the K–12 education landscape, including funding, leadership structures, and instructional priorities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to build and maintain relationships with multiple stakeholders, including Superintendents, Directors, and Curriculum Leaders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication and storytelling skills, with the ability to adapt messaging to different audiences and leadership styles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Resilient, self-motivated, and comfortable working in a fast-paced\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to think strategically and act consultatively, not just transactionally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Willingness and ability to travel as needed to meet with clients and attend key events.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Skilled at navigating leadership transitions and maintaining continuity in relationships.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to balance the mindset of a hunter with the empathy and insight of a trusted advisor.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exceptional discovery and consultative selling skills that lead to long-term partnerships and growth.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience managing complex sales cycles within school districts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools\u003C/p>\u003C/li>\u003C/ul>\u003Cp>To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/.\u003C/p>\u003Cp>Remote First Work Environment\u003Cb> \u003C/b>\u003C/p>\u003Cp>Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.\u003C/p>\u003Cp>If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.\u003C/p>\u003Cp>The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.\u003C/p>\u003Cp>As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.\u003C/p>\u003Cp>\u003Cb>An Equal Opportunity Employer\u003C/b>\u003C/p>\u003Cp>We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).\u003C/p>\u003Cp>We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.\u003C/p>","Growth & Retention Account Manager Location: Remote US. Must live and work within US.Job Overview:We are seeking a strategic Growth and Retention Account Manager to drive both new business development and long-term customer retention in the K–12 education space. This role is ideal for someone who thrives on building deep, trusted relationships while also maintaining a hunter’s mindset to uncover and close new opportunities.Job Responsibilities:Territory Leadership: Own and execute a comprehensive territory plan that balances new business acquisition with renewal and expansion strategies.Strategic Prospecting: Identify and engage new prospects through data-driven outreach, leveraging effective discovery skills to uncover needs and align solutions.Strategic Territory & Account Management: Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers.Relationship Continuity: Maintain and grow relationships across multiple stakeholders within a district, ensuring smooth transitions when leadership changes.Trusted Advisor: Serve as a strategic partner to district leaders, offering insights and solutions that align with their evolving goals and challenges.Bold Execution: Embrace a proactive, persistent approach to outreach and follow-up, and be comfortable navigating rejection and long sales cycles.Discovery & Customization: Conduct deep discovery to understand district needs and tailor presentations and proposals accordingly.Pilot & Evaluation Management: Establish and manage pilots to demonstrate product value and seed new business opportunities.Renewal & Expansion: Prepare and present renewal and upsell proposals, collaborating with internal teams to ensure customer satisfaction and long-term success.Cross-Functional Collaboration: Foster effective interdepartmental partnerships and leverage subject matter expertise.Travel Readiness: Willingness and ability to travel up to 4-5 times as needed to meet with prospects and attend key events.Job Requirements:Minimum of a Bachelor's degree or equivalent experienceProven track record of 2-5+ years of success in both new business development and account management rolesExperience within the education technology or services space, literacy/reading products highly preferredExcellent understanding of the K–12 education landscape, including funding, leadership structures, and instructional priorities.Demonstrated ability to build and maintain relationships with multiple stakeholders, including Superintendents, Directors, and Curriculum Leaders.Excellent communication and storytelling skills, with the ability to adapt messaging to different audiences and leadership styles.Resilient, self-motivated, and comfortable working in a fast-pacedAbility to think strategically and act consultatively, not just transactionally.Willingness and ability to travel as needed to meet with clients and attend key events.Skilled at navigating leadership transitions and maintaining continuity in relationships.Ability to balance the mindset of a hunter with the empathy and insight of a trusted advisor.Exceptional discovery and consultative selling skills that lead to long-term partnerships and growth.Experience managing complex sales cycles within school districts.Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity toolsTo learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/.Remote First Work Environment Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.An Equal Opportunity EmployerWe are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.",1779982112000,"2026-05-28 17:29:34","2026-05-28T15:29:34.000Z",{"jsonldValid":27,"jsonld":454},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Growth and Retention Account Manager\",\"description\":\"\u003Cp>\u003Cb>Growth & Retention Account Manager \u003C/b>\u003C/p>\u003Cp>\u003Cb>Location: Remote US. Must live and work within US.\u003C/b>\u003C/p>\u003Cp>\u003Cb>Job Overview:\u003C/b>\u003C/p>\u003Cp>We are seeking a strategic Growth and Retention Account Manager to drive both new business development and long-term customer retention in the K–12 education space. This role is ideal for someone who thrives on building deep, trusted relationships while also maintaining a hunter’s mindset to uncover and close new opportunities.\u003C/p>\u003Cp>\u003Cb>Job Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Territory Leadership: Own and execute a comprehensive territory plan that balances new business acquisition with renewal and expansion strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strategic Prospecting: Identify and engage new prospects through data-driven outreach, leveraging effective discovery skills to uncover needs and align solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strategic Territory & Account Management: Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Relationship Continuity: Maintain and grow relationships across multiple stakeholders within a district, ensuring smooth transitions when leadership changes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Trusted Advisor: Serve as a strategic partner to district leaders, offering insights and solutions that align with their evolving goals and challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bold Execution: Embrace a proactive, persistent approach to outreach and follow-up, and be comfortable navigating rejection and long sales cycles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Discovery & Customization: Conduct deep discovery to understand district needs and tailor presentations and proposals accordingly.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Pilot & Evaluation Management: Establish and manage pilots to demonstrate product value and seed new business opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Renewal & Expansion: Prepare and present renewal and upsell proposals, collaborating with internal teams to ensure customer satisfaction and long-term success.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Cross-Functional Collaboration: Foster effective interdepartmental partnerships and leverage subject matter expertise.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Travel Readiness: Willingness and ability to travel up to 4-5 times as needed to meet with prospects and attend key events.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Job Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum of a Bachelor's degree or equivalent experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of 2-5+ years of success in both new business development and account management roles\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience within the education technology or services space, literacy/reading products highly preferred\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent understanding of the K–12 education landscape, including funding, leadership structures, and instructional priorities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to build and maintain relationships with multiple stakeholders, including Superintendents, Directors, and Curriculum Leaders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication and storytelling skills, with the ability to adapt messaging to different audiences and leadership styles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Resilient, self-motivated, and comfortable working in a fast-paced\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to think strategically and act consultatively, not just transactionally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Willingness and ability to travel as needed to meet with clients and attend key events.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Skilled at navigating leadership transitions and maintaining continuity in relationships.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to balance the mindset of a hunter with the empathy and insight of a trusted advisor.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exceptional discovery and consultative selling skills that lead to long-term partnerships and growth.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience managing complex sales cycles within school districts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools\u003C/p>\u003C/li>\u003C/ul>\u003Cp>To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/.\u003C/p>\u003Cp>Remote First Work Environment\u003Cb> \u003C/b>\u003C/p>\u003Cp>Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.\u003C/p>\u003Cp>If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.\u003C/p>\u003Cp>The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.\u003C/p>\u003Cp>As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.\u003C/p>\u003Cp>\u003Cb>An Equal Opportunity Employer\u003C/b>\u003C/p>\u003Cp>We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).\u003C/p>\u003Cp>We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.\u003C/p>\",\"datePosted\":\"2026-05-28T15:29:34.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Lexia Learning\",\"sameAs\":\"https://www.lexialearning.com\",\"logo\":\"https://logo.clearbit.com/lexialearning.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Lexia Learning\",\"value\":\"f2ce19d9de302741d04b613f44b094794c4dac721f2a5e162a9953859b1d9952\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":456,"slug":457,"title":458,"companyname":459,"companylogo":460,"companyTagline":461,"companyIndustry":462,"city":281,"country":14,"remote":15,"employmentType":463,"department":18,"content_html":464,"content_text":465,"years":21,"createdAt":450,"updatedAtISO":451,"postedAtISO":466,"hasSalary":15,"salaryMin":435,"salaryMax":467,"currency":25,"schema":468},"67efadcc2cc520787e64054ad6bdf770d7e2c02023b02823f39ff409480e103c","senior-lifecycle-marketing-manager-at-public-com-e8dfa4432d","Senior Lifecycle Marketing Manager","Public.com","https://logo.clearbit.com/public.com","Invest in stocks, funds, and crypto. Learn from others.","Financial Services",[17],"\u003Ch3>About Us:\u003C/h3>\n\u003Cp>Public is the long-term investing platform. Investors use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build portfolios for the long haul. Launched in 2019, Public has been trusted with billions in assets of affluent investors. Headquartered in New York City, it’s raised over $400M from investors like Accel and Tiger Global.\u003C/p>\n\u003Ch3>\u003Cstrong>About the Role:\u003C/strong>\u003C/h3>\n\u003Cp>We are seeking a highly skilled and experienced Senior Lifecycle Marketing Manager to join our team at Public.com. This role will focus on driving new user conversion and early engagement, and will be instrumental in increasing LTV and retention across the customer lifecycle. The ideal candidate will be an expert in lifecycle marketing strategy, combining analytical storytelling with creative problem solving. This is a highly visible, cross-functional role that partners closely with product, engineering, data, and brand to build, test, and optimize lifecycle programs.\u003C/p>\n\u003Cp>This role is based in NYC and will be onsite at least 4 day / week.\u003C/p>\n\u003Ch3>\u003Cstrong>Key Responsibilities:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Lead and execute lifecycle strategy for onboarding, optimizing for first-time investments and multi-product adoption.\u003C/li>\n\u003Cli>Own the strategy, messaging, and technical success of all onboarding-related user messaging.\u003C/li>\n\u003Cli>Build and maintain Braze canvasses, emails, push notifications, and deep in-app integrations, with regular reports on your results to executive leadership.\u003C/li>\n\u003Cli>Collaborate with product, brand, and data to identify new opportunities to improve conversion rates and channel performance.\u003C/li>\n\u003Cli>Analyze performance, leveraging Mixpanel, Looker, and other analytics tools to identify trends and performance optimization opportunities\u003C/li>\n\u003Cli>Drive experimentation and A/B testing to iterate and refine messages, improving conversion rates and LTV.\u003C/li>\n\u003Cli>Stay ahead of industry trends and changes, ensuring Public.com remains at the forefront of lifecycle marketing innovations.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>4+ years of experience in lifecycle marketing strategies and channels, including email, push, in-app messaging, SMS, and direct mail\u003C/li>\n\u003Cli>Expertise in lifecycle marketing tools, preferably Braze\u003C/li>\n\u003Cli>Comfortable writing HTML, CSS, and Liquid or similar templating language\u003C/li>\n\n\u003Cli>Excellent writing skills and deep knowledge of email design best practices\u003C/li>\n\u003Cli>Experience running successful A/B tests optimizing new user conversion.\u003C/li>\n\u003Cli>Strong understanding of attribution models, incrementality testing, and marketing analytics.\u003C/li>\n\u003Cli>Proven ability to optimize funnel conversion, retention, user engagement, and LTV\u003C/li>\n\u003Cli>Proficiency with marketing and product analytics tools (Mixpanel, Looker, etc.).\u003C/li>\n\u003Cli>Strong analytical skills, comfortable making data-driven decisions.\u003C/li>\n\u003Cli>A proactive and entrepreneurial mindset, with a passion for testing and learning.\u003C/li>\n\u003Cli>Strong preference for candidates with experience in fintech.\u003C/li>\n\u003Cli>SQL, JSON, and webhook expertise a bonus\u003C/li>\u003C/ul>\n\u003Ch3>\u003Cstrong>Benefits:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Competitive salary and equity\u003C/li>\n\u003Cli>Comprehensive health, dental, and vision plans\u003C/li>\n\u003Cli>Generous PTO and parental leave policy\u003C/li>\n\u003Cli>401(k) plan with company match\u003C/li>\n\u003Cli>Opportunities for career growth and professional development\u003C/li>\n\u003C/ul>\n\u003Cp>Public is an equal employment opportunity employer to all employees and applicants for employment and prohibits discrimination and harassment of any type.  We celebrate people of all race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or expression. The compensation range for this role is $140K-$170K based on skills and experience.\u003C/p>","About Us:\nPublic is the long-term investing platform. Investors use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build portfolios for the long haul. Launched in 2019, Public has been trusted with billions in assets of affluent investors. Headquartered in New York City, it’s raised over $400M from investors like Accel and Tiger Global.\nAbout the Role:\nWe are seeking a highly skilled and experienced Senior Lifecycle Marketing Manager to join our team at Public.com. This role will focus on driving new user conversion and early engagement, and will be instrumental in increasing LTV and retention across the customer lifecycle. The ideal candidate will be an expert in lifecycle marketing strategy, combining analytical storytelling with creative problem solving. This is a highly visible, cross-functional role that partners closely with product, engineering, data, and brand to build, test, and optimize lifecycle programs.\nThis role is based in NYC and will be onsite at least 4 day / week.\nKey Responsibilities:\n\nLead and execute lifecycle strategy for onboarding, optimizing for first-time investments and multi-product adoption.\nOwn the strategy, messaging, and technical success of all onboarding-related user messaging.\nBuild and maintain Braze canvasses, emails, push notifications, and deep in-app integrations, with regular reports on your results to executive leadership.\nCollaborate with product, brand, and data to identify new opportunities to improve conversion rates and channel performance.\nAnalyze performance, leveraging Mixpanel, Looker, and other analytics tools to identify trends and performance optimization opportunities\nDrive experimentation and A/B testing to iterate and refine messages, improving conversion rates and LTV.\nStay ahead of industry trends and changes, ensuring Public.com remains at the forefront of lifecycle marketing innovations.\n\nWhat We’re Looking For:\n\n4+ years of experience in lifecycle marketing strategies and channels, including email, push, in-app messaging, SMS, and direct mail\nExpertise in lifecycle marketing tools, preferably Braze\nComfortable writing HTML, CSS, and Liquid or similar templating language\n\nExcellent writing skills and deep knowledge of email design best practices\nExperience running successful A/B tests optimizing new user conversion.\nStrong understanding of attribution models, incrementality testing, and marketing analytics.\nProven ability to optimize funnel conversion, retention, user engagement, and LTV\nProficiency with marketing and product analytics tools (Mixpanel, Looker, etc.).\nStrong analytical skills, comfortable making data-driven decisions.\nA proactive and entrepreneurial mindset, with a passion for testing and learning.\nStrong preference for candidates with experience in fintech.\nSQL, JSON, and webhook expertise a bonus\nBenefits:\n\nCompetitive salary and equity\nComprehensive health, dental, and vision plans\nGenerous PTO and parental leave policy\n401(k) plan with company match\nOpportunities for career growth and professional development\n\nPublic is an equal employment opportunity employer to all employees and applicants for employment and prohibits discrimination and harassment of any type.  We celebrate people of all race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or expression. The compensation range for this role is $140K-$170K based on skills and experience.","2026-05-21T19:36:24.000Z",170000,{"jsonldValid":27,"jsonld":469},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Lifecycle Marketing Manager\",\"description\":\"\u003Ch3>About Us:\u003C/h3>\\n\u003Cp>Public is the long-term investing platform. Investors use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build portfolios for the long haul. Launched in 2019, Public has been trusted with billions in assets of affluent investors. Headquartered in New York City, it’s raised over $400M from investors like Accel and Tiger Global.\u003C/p>\\n\u003Ch3>\u003Cstrong>About the Role:\u003C/strong>\u003C/h3>\\n\u003Cp>We are seeking a highly skilled and experienced Senior Lifecycle Marketing Manager to join our team at Public.com. This role will focus on driving new user conversion and early engagement, and will be instrumental in increasing LTV and retention across the customer lifecycle. The ideal candidate will be an expert in lifecycle marketing strategy, combining analytical storytelling with creative problem solving. This is a highly visible, cross-functional role that partners closely with product, engineering, data, and brand to build, test, and optimize lifecycle programs.\u003C/p>\\n\u003Cp>This role is based in NYC and will be onsite at least 4 day / week.\u003C/p>\\n\u003Ch3>\u003Cstrong>Key Responsibilities:\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>Lead and execute lifecycle strategy for onboarding, optimizing for first-time investments and multi-product adoption.\u003C/li>\\n\u003Cli>Own the strategy, messaging, and technical success of all onboarding-related user messaging.\u003C/li>\\n\u003Cli>Build and maintain Braze canvasses, emails, push notifications, and deep in-app integrations, with regular reports on your results to executive leadership.\u003C/li>\\n\u003Cli>Collaborate with product, brand, and data to identify new opportunities to improve conversion rates and channel performance.\u003C/li>\\n\u003Cli>Analyze performance, leveraging Mixpanel, Looker, and other analytics tools to identify trends and performance optimization opportunities\u003C/li>\\n\u003Cli>Drive experimentation and A/B testing to iterate and refine messages, improving conversion rates and LTV.\u003C/li>\\n\u003Cli>Stay ahead of industry trends and changes, ensuring Public.com remains at the forefront of lifecycle marketing innovations.\u003C/li>\\n\u003C/ul>\\n\u003Ch3>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>4+ years of experience in lifecycle marketing strategies and channels, including email, push, in-app messaging, SMS, and direct mail\u003C/li>\\n\u003Cli>Expertise in lifecycle marketing tools, preferably Braze\u003C/li>\\n\u003Cli>Comfortable writing HTML, CSS, and Liquid or similar templating language\u003C/li>\\n\\n\u003Cli>Excellent writing skills and deep knowledge of email design best practices\u003C/li>\\n\u003Cli>Experience running successful A/B tests optimizing new user conversion.\u003C/li>\\n\u003Cli>Strong understanding of attribution models, incrementality testing, and marketing analytics.\u003C/li>\\n\u003Cli>Proven ability to optimize funnel conversion, retention, user engagement, and LTV\u003C/li>\\n\u003Cli>Proficiency with marketing and product analytics tools (Mixpanel, Looker, etc.).\u003C/li>\\n\u003Cli>Strong analytical skills, comfortable making data-driven decisions.\u003C/li>\\n\u003Cli>A proactive and entrepreneurial mindset, with a passion for testing and learning.\u003C/li>\\n\u003Cli>Strong preference for candidates with experience in fintech.\u003C/li>\\n\u003Cli>SQL, JSON, and webhook expertise a bonus\u003C/li>\u003C/ul>\\n\u003Ch3>\u003Cstrong>Benefits:\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>Competitive salary and equity\u003C/li>\\n\u003Cli>Comprehensive health, dental, and vision plans\u003C/li>\\n\u003Cli>Generous PTO and parental leave policy\u003C/li>\\n\u003Cli>401(k) plan with company match\u003C/li>\\n\u003Cli>Opportunities for career growth and professional development\u003C/li>\\n\u003C/ul>\\n\u003Cp>Public is an equal employment opportunity employer to all employees and applicants for employment and prohibits discrimination and harassment of any type.  We celebrate people of all race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or expression. The compensation range for this role is $140K-$170K based on skills and experience.\u003C/p>\",\"datePosted\":\"2026-05-21T19:36:24.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Public.com\",\"sameAs\":\"http://public.com\",\"logo\":\"https://logo.clearbit.com/public.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Public.com\",\"value\":\"67efadcc2cc520787e64054ad6bdf770d7e2c02023b02823f39ff409480e103c\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"New York\",\"addressRegion\":\"New York\",\"addressCountry\":\"US\"}}}",{"id":471,"slug":472,"title":473,"companyname":474,"companylogo":475,"companyTagline":476,"companyIndustry":135,"city":477,"country":478,"remote":15,"employmentType":479,"department":18,"content_html":480,"content_text":481,"years":21,"createdAt":450,"updatedAtISO":451,"postedAtISO":452,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":482,"schema":483},"6c6ddc5aa7c007a359a9bdf0cd122c7c06fc39aef1d4c1e859359980a3b6fdcf","sr-customer-retention-specialist-at-automation-anywhere-a1a59b8714","Sr. Customer Retention Specialist","Automation Anywhere","https://logo.clearbit.com/automationanywhere.com","Automate any process and empower employees with your new digital workforce.","Bengaluru","India",[17],"\u003Cp>\u003Cb>About Us\u003C/b>\u003C/p>\u003Cp>Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.\u003C/p>\u003Ch3>\u003C/h3>\u003Ch3>Position:          Customer Retention Specialist\u003C/h3>\u003Ch3>Job Level:        E3\u003C/h3>\u003Ch3>Location : Bangalore (Onsite)\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>As a Senior Customer Renewal Specialist at Automation Anywhere, the leader in Agentic Process Automation (APA), you’ll play a pivotal role in ensuring our clients continue to maximize value from our innovative, industry-leading solutions. In this role, you’ll be responsible for meeting or exceeding renewal quotas, proactively identifying and mitigating potential renewal risks, and collaborating closely with cross-functional teams to deliver seamless customer experiences. Your background in renewals or account management—paired with a proven track record in software sales, particularly within the SaaS or subscription space—will set you up for success. If you’re ready to join a dynamic team, drive revenue growth, and make a measurable impact, we want to hear from you!\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>Who you’ll report to:\u003C/h3>\u003Ch3>This role reports to VP of Global Customer Retention (based in the US)\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>You’ll make an impact by being responsible for:\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>Meeting or exceeding assigned sales objectives and quotas for renewal business\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Working closely with Customer Success, Sales, Contract Ops, and Support teams to stay updated with customer issues and problems affecting customer retention\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Working closely with the Sales Team to track any upsell or cross opportunities and ensure renewals stay on track\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Identifying \"at-risk\" renewal clients early in the cycle and define and address issues inhibiting a successful, timely renewal\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Educating and effectively communicate the value of company solutions to client decision- makers, including 'C-level' business leaders, technical staff, legal, security, and operations personnel in prospective accounts\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Maintaining, updating, and managing all SalesForce.com renewal opportunities\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Manage large enterprise accounts\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Ch3>You will be a great fit if you have:\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>3 -7 years of Renewal or account management \u003Cspan>experience\u003C/span>\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Experience selling software products that are on-demand and recurring in \u003Cspan>nature\u003C/span>\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Experience using Salesforce.com as CRM \u003Cspan>required\u003C/span>\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Software Sales experience; SaaS or subscription sales (Must)\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Experience and knowledge of AI, Automation and/or APA preferred \u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Experience using Salesforce CPQ (is a must)\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>You excel in these key competencies:\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>High problem-solving ability to learn and adapt quickly while being a self-starter\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Team-oriented with the ability to succeed in an entrepreneurial environment\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Committed, enthusiastic and coachable with a desire to thrive in sales environment\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Strong presentation and communication skills (verbal, written, and listening)\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Cp>All unsolicited resumes submitted to any \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>@automationanywhere.com\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.\u003C/p>","About UsAutomation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.Position:          Customer Retention SpecialistJob Level:        E3Location : Bangalore (Onsite)As a Senior Customer Renewal Specialist at Automation Anywhere, the leader in Agentic Process Automation (APA), you’ll play a pivotal role in ensuring our clients continue to maximize value from our innovative, industry-leading solutions. In this role, you’ll be responsible for meeting or exceeding renewal quotas, proactively identifying and mitigating potential renewal risks, and collaborating closely with cross-functional teams to deliver seamless customer experiences. Your background in renewals or account management—paired with a proven track record in software sales, particularly within the SaaS or subscription space—will set you up for success. If you’re ready to join a dynamic team, drive revenue growth, and make a measurable impact, we want to hear from you!Who you’ll report to:This role reports to VP of Global Customer Retention (based in the US)You’ll make an impact by being responsible for:Meeting or exceeding assigned sales objectives and quotas for renewal businessWorking closely with Customer Success, Sales, Contract Ops, and Support teams to stay updated with customer issues and problems affecting customer retentionWorking closely with the Sales Team to track any upsell or cross opportunities and ensure renewals stay on trackIdentifying \"at-risk\" renewal clients early in the cycle and define and address issues inhibiting a successful, timely renewalEducating and effectively communicate the value of company solutions to client decision- makers, including 'C-level' business leaders, technical staff, legal, security, and operations personnel in prospective accountsMaintaining, updating, and managing all SalesForce.com renewal opportunitiesManage large enterprise accountsYou will be a great fit if you have:3 -7 years of Renewal or account management experienceExperience selling software products that are on-demand and recurring in natureExperience using Salesforce.com as CRM requiredSoftware Sales experience; SaaS or subscription sales (Must)Experience and knowledge of AI, Automation and/or APA preferred Experience using Salesforce CPQ (is a must)You excel in these key competencies:High problem-solving ability to learn and adapt quickly while being a self-starterTeam-oriented with the ability to succeed in an entrepreneurial environmentCommitted, enthusiastic and coachable with a desire to thrive in sales environmentStrong presentation and communication skills (verbal, written, and listening)Drive, conscientiousness, and perseverance to conduct outbound sales contacts dailyAll unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.","INR",{"jsonldValid":27,"jsonld":484},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sr. Customer Retention Specialist\",\"description\":\"\u003Cp>\u003Cb>About Us\u003C/b>\u003C/p>\u003Cp>Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.\u003C/p>\u003Ch3>\u003C/h3>\u003Ch3>Position:          Customer Retention Specialist\u003C/h3>\u003Ch3>Job Level:        E3\u003C/h3>\u003Ch3>Location : Bangalore (Onsite)\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>As a Senior Customer Renewal Specialist at Automation Anywhere, the leader in Agentic Process Automation (APA), you’ll play a pivotal role in ensuring our clients continue to maximize value from our innovative, industry-leading solutions. In this role, you’ll be responsible for meeting or exceeding renewal quotas, proactively identifying and mitigating potential renewal risks, and collaborating closely with cross-functional teams to deliver seamless customer experiences. Your background in renewals or account management—paired with a proven track record in software sales, particularly within the SaaS or subscription space—will set you up for success. If you’re ready to join a dynamic team, drive revenue growth, and make a measurable impact, we want to hear from you!\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>Who you’ll report to:\u003C/h3>\u003Ch3>This role reports to VP of Global Customer Retention (based in the US)\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>You’ll make an impact by being responsible for:\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>Meeting or exceeding assigned sales objectives and quotas for renewal business\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Working closely with Customer Success, Sales, Contract Ops, and Support teams to stay updated with customer issues and problems affecting customer retention\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Working closely with the Sales Team to track any upsell or cross opportunities and ensure renewals stay on track\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Identifying \\\"at-risk\\\" renewal clients early in the cycle and define and address issues inhibiting a successful, timely renewal\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Educating and effectively communicate the value of company solutions to client decision- makers, including 'C-level' business leaders, technical staff, legal, security, and operations personnel in prospective accounts\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Maintaining, updating, and managing all SalesForce.com renewal opportunities\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Manage large enterprise accounts\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Ch3>You will be a great fit if you have:\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>3 -7 years of Renewal or account management \u003Cspan>experience\u003C/span>\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Experience selling software products that are on-demand and recurring in \u003Cspan>nature\u003C/span>\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Experience using Salesforce.com as CRM \u003Cspan>required\u003C/span>\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Software Sales experience; SaaS or subscription sales (Must)\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Experience and knowledge of AI, Automation and/or APA preferred \u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Experience using Salesforce CPQ (is a must)\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>You excel in these key competencies:\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>High problem-solving ability to learn and adapt quickly while being a self-starter\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Team-oriented with the ability to succeed in an entrepreneurial environment\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Committed, enthusiastic and coachable with a desire to thrive in sales environment\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Strong presentation and communication skills (verbal, written, and listening)\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Cp>All unsolicited resumes submitted to any \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>@automationanywhere.com\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.\u003C/p>\",\"datePosted\":\"2026-05-28T15:29:34.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Automation Anywhere\",\"sameAs\":\"https://www.automationanywhere.com/?utm_source=linkedin&utm_medium=social-owned&utm_campaign=evergreen-global-linkedin-company-page\",\"logo\":\"https://logo.clearbit.com/automationanywhere.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Automation Anywhere\",\"value\":\"6c6ddc5aa7c007a359a9bdf0cd122c7c06fc39aef1d4c1e859359980a3b6fdcf\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Bengaluru\",\"addressRegion\":\"India\",\"addressCountry\":\"IN\"}}}",{"id":486,"slug":487,"title":488,"companyname":489,"companylogo":490,"companyTagline":491,"companyIndustry":135,"city":492,"country":14,"remote":15,"employmentType":493,"department":18,"content_html":494,"content_text":495,"years":21,"createdAt":496,"updatedAtISO":497,"postedAtISO":498,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":499},"09023ca5427c0bb70a03922e3a55ef7b78cdb641a299260c6bc541d69f44ff94","sr-lifecycle-marketing-manager-at-pilot-com-309d184a96","Sr. Lifecycle Marketing Manager","Pilot.com","https://logo.clearbit.com/pilot.com","Get your finances right with Pilot.","Nashville",[17],"\u003Ch2>\u003Cstrong>The Role\u003C/strong>\u003C/h2>\n\n\u003Cp>Most lifecycle marketers manage email programs. This one owns a pipeline.\u003C/p>\n\u003Cp>You'll be the senior IC responsible for lifecycle-influenced pipeline, expansion revenue from existing customers, and conversion efficiency across the full funnel—from trial activation through to post-sales growth. The motion works. Your job is to make it compound.\u003C/p>\n\u003Cp>This isn't an execution-only role. You'll decide which behavioral and product usage signals matter, partner with our Data team to turn propensity models into actionable segments, and build the programs that move accounts through the funnel and into expansion. You'll work closely with Sales, our Consulting services team, Growth Marketing, and RevOps to make those plays land.\u003C/p>\n\u003Cp>You'll report to the VP of Marketing and operate as a senior individual contributor. There are no direct reports, but you'll work with a team of senior specialists across growth marketing, marketing ops, content, growth engineering, and product marketing, giving you the infrastructure to build full-funnel programs without building a team from scratch.\u003C/p>\n\u003Cp>\u003Cstrong>This is a hybrid role based in either our San Francisco or Nashville office, with in-office presence required on Mondays, Tuesdays, and Thursdays.\u003C/strong>\u003C/p>\n\n\n\u003Ch2>\u003Cspan>\u003Cstrong>What You'll Own\u003C/strong>\u003C/span>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Lifecycle pipeline.\u003C/strong> You own the programs that turn leads into SQLs through lifecycle—industry nurtures, referral programs, intent-based routing, and partnership channel conversion.\u003C/li>\n\u003Cli>\u003Cstrong>Expansion revenue.\u003C/strong> Working with product usage signals and propensity model outputs, you'll identify expansion-ready accounts and activate lifecycle and account management plays for high-propensity tiers.\u003C/li>\n\u003Cli>\u003Cstrong>Conversion efficiency.\u003C/strong> From trial activation and onboarding through early retention—activation rate and early churn are your metrics. You also own Lead → SQL conversion through lifecycle personalization and segmentation.\u003C/li>\n\u003Cli>\u003Cstrong>Experimentation.\u003C/strong> Structured tests with documented hypotheses and results. Not just subject lines—program logic, timing, audience strategy, and channel mix.\u003C/li>\n\u003Cli>\u003Cstrong>Champion AI and automation. \u003C/strong>Identify and use AI-powered tools to automatically detect friction points and hidden customer segments. Employ generative AI and dynamic content blocks to tailor messaging and educational assets per customer profile.\u003C/li>\n\u003Cli>\u003Cstrong>Develop customer education strategies.\u003C/strong> In partnership with product, operations, and marketing teams to help prospects and customers fully realize the value of Pilot’s solutions.\u003C/li>\n\u003C/ul>\n\u003Ch2> \u003Cstrong>What Success Looks Like in Year 1\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Full program audit completed and quick wins shipped in the first 30 days\u003C/li>\n\u003Cli>Lifecycle-influenced Lead → SQL conversion measurably up \u003C/li>\n\u003Cli>Expansion plays live, running off propensity tiers, and attributed pipeline increasing QoQ\u003C/li>\n\u003Cli>A structured experimentation cadence with documented learnings rolling forward\u003C/li>\n\u003Cli>Weekly lifecycle reporting live and owned—you're the person who knows what's working and why\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cspan>\u003Cstrong>About You\u003C/strong>\u003C/span>\u003C/h2>\n\u003Cp>You've owned lifecycle programs that are accountable to pipeline and revenue, not just engagement metrics. You know your way around an enterprise MAP at an architectural level, and you're as comfortable building complex triggered flows as you are making a strategic call about which segment to test next.\u003C/p>\n\u003Cp>You're a strong enough writer to own lifecycle copy without leaning on a content team for every send. You can read cohort data and act on it, but you partner with data specialists on the modeling rather than building it yourself.\u003C/p>\n\u003Cp>More specifically:\u003C/p>\n\u003Cul>\n\u003Cli>7+ years of experience in lifecycle marketing, customer marketing, or customer engagement roles, ideally within a B2B SaaS or high-growth environment\u003C/li>\n\u003Cli>Significant experience in Marketo. You build programs from scratch, not from templates\u003C/li>\n\u003Cli>A track record of owning pipeline or revenue metrics\u003C/li>\n\u003Cli>Proven track record of designing and executing successful lifecycle programs across multiple customer segments\u003C/li>\n\u003Cli>A structured approach to experimentation with clear hypotheses, meaningful tests, learnings that roll forward\u003C/li>\n\u003Cli>Skilled at analyzing customer data with the ability to translate cohort and funnel data into program decisions\u003C/li>\n\u003Cli>Hands-on experience collaborating with cross-functional stakeholders (product, engineering, customer success, sales)\u003C/li>\n\u003Cli>Working knowledge of Salesforce data models\u003C/li>\n\u003Cli>Solid deliverability and compliance fundamentals (SPF/DKIM, list hygiene, CAN-SPAM, CCPA)\u003C/li>\n\u003Cli>Comfortable navigating a fast-paced, startup environment\u003C/li>\n\u003C/ul>\n\u003Cp>Nice to have: \u003C/p>\n\u003Cul>\n\u003Cli>MAP certification (MCE or equivalent)\u003C/li>\n\u003Cli>B2B SaaS background, fintech or accounting-adjacent is a bonus\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What We're Not Looking For\u003C/strong>\u003C/h2>\n\u003Cp>Someone who needs to build statistical models from scratch. We have a data team for that. What we need is someone who understands what a propensity model is telling them and knows exactly what to build next.\u003C/p>\n\u003Ch2>About Pilot\u003C/h2>\n\u003Cp>Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.\u003C/p>\n\u003Cp>Pilot has over 3,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.  Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene.  Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.\u003C/p>\n\u003Cp>The marketing team has grown 3x in the past year. It’s a group of channel experts—demand gen, lifecycle, paid, product marketing, partner marketing, content, and ops—who operate with high ownership and drive a significant share of Pilot’s revenue. The team is collaborative, moves quickly, and takes its craft seriously.\u003C/p>\n\u003Ch2>Why Pilot?\u003C/h2>\n\u003Cul>\n\u003Cli>We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers\u003C/li>\n\u003Cli>The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).\u003C/li>\n\u003Cli>Flexible vacation/time-off policy\u003C/li>\n\u003Cli>All federal holidays are observed\u003C/li>\n\u003Cli>Competitive benefits package including additional wellness benefits\u003C/li>\n\u003Cli>Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks\u003C/li>\n\u003Cli>401(k) plan\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan>The base pay range target for the role seniority described in this job description is $127k - $172\u003Cspan>\u003Cspan>k\u003C/span>\u003C/span> in Nashville, TN. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.\u003C/span>\u003C/p>\n\u003Cp>Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, information about requesting a reasonable accommodation in the job application process, recruitment agency policy, recruitment scam notice, and important E-Verify information. You may view our job candidate privacy policy here.\u003C/p>","The Role\n\nMost lifecycle marketers manage email programs. This one owns a pipeline.\nYou'll be the senior IC responsible for lifecycle-influenced pipeline, expansion revenue from existing customers, and conversion efficiency across the full funnel—from trial activation through to post-sales growth. The motion works. Your job is to make it compound.\nThis isn't an execution-only role. You'll decide which behavioral and product usage signals matter, partner with our Data team to turn propensity models into actionable segments, and build the programs that move accounts through the funnel and into expansion. You'll work closely with Sales, our Consulting services team, Growth Marketing, and RevOps to make those plays land.\nYou'll report to the VP of Marketing and operate as a senior individual contributor. There are no direct reports, but you'll work with a team of senior specialists across growth marketing, marketing ops, content, growth engineering, and product marketing, giving you the infrastructure to build full-funnel programs without building a team from scratch.\nThis is a hybrid role based in either our San Francisco or Nashville office, with in-office presence required on Mondays, Tuesdays, and Thursdays.\n\n\nWhat You'll Own\n\nLifecycle pipeline. You own the programs that turn leads into SQLs through lifecycle—industry nurtures, referral programs, intent-based routing, and partnership channel conversion.\nExpansion revenue. Working with product usage signals and propensity model outputs, you'll identify expansion-ready accounts and activate lifecycle and account management plays for high-propensity tiers.\nConversion efficiency. From trial activation and onboarding through early retention—activation rate and early churn are your metrics. You also own Lead → SQL conversion through lifecycle personalization and segmentation.\nExperimentation. Structured tests with documented hypotheses and results. Not just subject lines—program logic, timing, audience strategy, and channel mix.\nChampion AI and automation. Identify and use AI-powered tools to automatically detect friction points and hidden customer segments. Employ generative AI and dynamic content blocks to tailor messaging and educational assets per customer profile.\nDevelop customer education strategies. In partnership with product, operations, and marketing teams to help prospects and customers fully realize the value of Pilot’s solutions.\n\n What Success Looks Like in Year 1\n\nFull program audit completed and quick wins shipped in the first 30 days\nLifecycle-influenced Lead → SQL conversion measurably up \nExpansion plays live, running off propensity tiers, and attributed pipeline increasing QoQ\nA structured experimentation cadence with documented learnings rolling forward\nWeekly lifecycle reporting live and owned—you're the person who knows what's working and why\n\nAbout You\nYou've owned lifecycle programs that are accountable to pipeline and revenue, not just engagement metrics. You know your way around an enterprise MAP at an architectural level, and you're as comfortable building complex triggered flows as you are making a strategic call about which segment to test next.\nYou're a strong enough writer to own lifecycle copy without leaning on a content team for every send. You can read cohort data and act on it, but you partner with data specialists on the modeling rather than building it yourself.\nMore specifically:\n\n7+ years of experience in lifecycle marketing, customer marketing, or customer engagement roles, ideally within a B2B SaaS or high-growth environment\nSignificant experience in Marketo. You build programs from scratch, not from templates\nA track record of owning pipeline or revenue metrics\nProven track record of designing and executing successful lifecycle programs across multiple customer segments\nA structured approach to experimentation with clear hypotheses, meaningful tests, learnings that roll forward\nSkilled at analyzing customer data with the ability to translate cohort and funnel data into program decisions\nHands-on experience collaborating with cross-functional stakeholders (product, engineering, customer success, sales)\nWorking knowledge of Salesforce data models\nSolid deliverability and compliance fundamentals (SPF/DKIM, list hygiene, CAN-SPAM, CCPA)\nComfortable navigating a fast-paced, startup environment\n\nNice to have: \n\nMAP certification (MCE or equivalent)\nB2B SaaS background, fintech or accounting-adjacent is a bonus\n\nWhat We're Not Looking For\nSomeone who needs to build statistical models from scratch. We have a data team for that. What we need is someone who understands what a propensity model is telling them and knows exactly what to build next.\nAbout Pilot\nPilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.\nPilot has over 3,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.  Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene.  Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.\nThe marketing team has grown 3x in the past year. It’s a group of channel experts—demand gen, lifecycle, paid, product marketing, partner marketing, content, and ops—who operate with high ownership and drive a significant share of Pilot’s revenue. The team is collaborative, moves quickly, and takes its craft seriously.\nWhy Pilot?\n\nWe invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers\nThe opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).\nFlexible vacation/time-off policy\nAll federal holidays are observed\nCompetitive benefits package including additional wellness benefits\nParental leave for birthing or non-birthing parents – 100% pay for 12 weeks\n401(k) plan\n\nThe base pay range target for the role seniority described in this job description is $127k - $172k in Nashville, TN. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.\nPilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, information about requesting a reasonable accommodation in the job application process, recruitment agency policy, recruitment scam notice, and important E-Verify information. You may view our job candidate privacy policy here.",1779960506000,"2026-05-28 11:29:09","2026-05-27T23:13:40.000Z",{"jsonldValid":27,"jsonld":500},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sr. Lifecycle Marketing Manager\",\"description\":\"\u003Ch2>\u003Cstrong>The Role\u003C/strong>\u003C/h2>\\n\\n\u003Cp>Most lifecycle marketers manage email programs. This one owns a pipeline.\u003C/p>\\n\u003Cp>You'll be the senior IC responsible for lifecycle-influenced pipeline, expansion revenue from existing customers, and conversion efficiency across the full funnel—from trial activation through to post-sales growth. The motion works. Your job is to make it compound.\u003C/p>\\n\u003Cp>This isn't an execution-only role. You'll decide which behavioral and product usage signals matter, partner with our Data team to turn propensity models into actionable segments, and build the programs that move accounts through the funnel and into expansion. You'll work closely with Sales, our Consulting services team, Growth Marketing, and RevOps to make those plays land.\u003C/p>\\n\u003Cp>You'll report to the VP of Marketing and operate as a senior individual contributor. There are no direct reports, but you'll work with a team of senior specialists across growth marketing, marketing ops, content, growth engineering, and product marketing, giving you the infrastructure to build full-funnel programs without building a team from scratch.\u003C/p>\\n\u003Cp>\u003Cstrong>This is a hybrid role based in either our San Francisco or Nashville office, with in-office presence required on Mondays, Tuesdays, and Thursdays.\u003C/strong>\u003C/p>\\n\\n\\n\u003Ch2>\u003Cspan>\u003Cstrong>What You'll Own\u003C/strong>\u003C/span>\u003C/h2>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Lifecycle pipeline.\u003C/strong> You own the programs that turn leads into SQLs through lifecycle—industry nurtures, referral programs, intent-based routing, and partnership channel conversion.\u003C/li>\\n\u003Cli>\u003Cstrong>Expansion revenue.\u003C/strong> Working with product usage signals and propensity model outputs, you'll identify expansion-ready accounts and activate lifecycle and account management plays for high-propensity tiers.\u003C/li>\\n\u003Cli>\u003Cstrong>Conversion efficiency.\u003C/strong> From trial activation and onboarding through early retention—activation rate and early churn are your metrics. You also own Lead → SQL conversion through lifecycle personalization and segmentation.\u003C/li>\\n\u003Cli>\u003Cstrong>Experimentation.\u003C/strong> Structured tests with documented hypotheses and results. Not just subject lines—program logic, timing, audience strategy, and channel mix.\u003C/li>\\n\u003Cli>\u003Cstrong>Champion AI and automation. \u003C/strong>Identify and use AI-powered tools to automatically detect friction points and hidden customer segments. Employ generative AI and dynamic content blocks to tailor messaging and educational assets per customer profile.\u003C/li>\\n\u003Cli>\u003Cstrong>Develop customer education strategies.\u003C/strong> In partnership with product, operations, and marketing teams to help prospects and customers fully realize the value of Pilot’s solutions.\u003C/li>\\n\u003C/ul>\\n\u003Ch2> \u003Cstrong>What Success Looks Like in Year 1\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>Full program audit completed and quick wins shipped in the first 30 days\u003C/li>\\n\u003Cli>Lifecycle-influenced Lead → SQL conversion measurably up \u003C/li>\\n\u003Cli>Expansion plays live, running off propensity tiers, and attributed pipeline increasing QoQ\u003C/li>\\n\u003Cli>A structured experimentation cadence with documented learnings rolling forward\u003C/li>\\n\u003Cli>Weekly lifecycle reporting live and owned—you're the person who knows what's working and why\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cspan>\u003Cstrong>About You\u003C/strong>\u003C/span>\u003C/h2>\\n\u003Cp>You've owned lifecycle programs that are accountable to pipeline and revenue, not just engagement metrics. You know your way around an enterprise MAP at an architectural level, and you're as comfortable building complex triggered flows as you are making a strategic call about which segment to test next.\u003C/p>\\n\u003Cp>You're a strong enough writer to own lifecycle copy without leaning on a content team for every send. You can read cohort data and act on it, but you partner with data specialists on the modeling rather than building it yourself.\u003C/p>\\n\u003Cp>More specifically:\u003C/p>\\n\u003Cul>\\n\u003Cli>7+ years of experience in lifecycle marketing, customer marketing, or customer engagement roles, ideally within a B2B SaaS or high-growth environment\u003C/li>\\n\u003Cli>Significant experience in Marketo. You build programs from scratch, not from templates\u003C/li>\\n\u003Cli>A track record of owning pipeline or revenue metrics\u003C/li>\\n\u003Cli>Proven track record of designing and executing successful lifecycle programs across multiple customer segments\u003C/li>\\n\u003Cli>A structured approach to experimentation with clear hypotheses, meaningful tests, learnings that roll forward\u003C/li>\\n\u003Cli>Skilled at analyzing customer data with the ability to translate cohort and funnel data into program decisions\u003C/li>\\n\u003Cli>Hands-on experience collaborating with cross-functional stakeholders (product, engineering, customer success, sales)\u003C/li>\\n\u003Cli>Working knowledge of Salesforce data models\u003C/li>\\n\u003Cli>Solid deliverability and compliance fundamentals (SPF/DKIM, list hygiene, CAN-SPAM, CCPA)\u003C/li>\\n\u003Cli>Comfortable navigating a fast-paced, startup environment\u003C/li>\\n\u003C/ul>\\n\u003Cp>Nice to have: \u003C/p>\\n\u003Cul>\\n\u003Cli>MAP certification (MCE or equivalent)\u003C/li>\\n\u003Cli>B2B SaaS background, fintech or accounting-adjacent is a bonus\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>What We're Not Looking For\u003C/strong>\u003C/h2>\\n\u003Cp>Someone who needs to build statistical models from scratch. We have a data team for that. What we need is someone who understands what a propensity model is telling them and knows exactly what to build next.\u003C/p>\\n\u003Ch2>About Pilot\u003C/h2>\\n\u003Cp>Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.\u003C/p>\\n\u003Cp>Pilot has over 3,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.  Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene.  Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.\u003C/p>\\n\u003Cp>The marketing team has grown 3x in the past year. It’s a group of channel experts—demand gen, lifecycle, paid, product marketing, partner marketing, content, and ops—who operate with high ownership and drive a significant share of Pilot’s revenue. The team is collaborative, moves quickly, and takes its craft seriously.\u003C/p>\\n\u003Ch2>Why Pilot?\u003C/h2>\\n\u003Cul>\\n\u003Cli>We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers\u003C/li>\\n\u003Cli>The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).\u003C/li>\\n\u003Cli>Flexible vacation/time-off policy\u003C/li>\\n\u003Cli>All federal holidays are observed\u003C/li>\\n\u003Cli>Competitive benefits package including additional wellness benefits\u003C/li>\\n\u003Cli>Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks\u003C/li>\\n\u003Cli>401(k) plan\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cspan>The base pay range target for the role seniority described in this job description is $127k - $172\u003Cspan>\u003Cspan>k\u003C/span>\u003C/span> in Nashville, TN. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.\u003C/span>\u003C/p>\\n\u003Cp>Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, information about requesting a reasonable accommodation in the job application process, recruitment agency policy, recruitment scam notice, and important E-Verify information. You may view our job candidate privacy policy here.\u003C/p>\",\"datePosted\":\"2026-05-27T23:13:40.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Pilot.com\",\"sameAs\":\"https://pilot.com/?utm_source=linkedin&utm_medium=social&utm_campaign=linkedin_profile\",\"logo\":\"https://logo.clearbit.com/pilot.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Pilot.com\",\"value\":\"09023ca5427c0bb70a03922e3a55ef7b78cdb641a299260c6bc541d69f44ff94\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Nashville\",\"addressRegion\":\"TN\",\"addressCountry\":\"US\"}}}",{"id":502,"slug":503,"title":488,"companyname":489,"companylogo":490,"companyTagline":491,"companyIndustry":135,"city":504,"country":68,"remote":15,"employmentType":505,"department":18,"content_html":506,"content_text":507,"years":21,"createdAt":496,"updatedAtISO":497,"postedAtISO":508,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":76,"schema":509},"019793346209a32fac1ad2f13b77e7f6458fd9f18aa1642e73c562700509bc8f","sr-lifecycle-marketing-manager-at-pilot-com-d443aad016","San Francisco",[17],"\u003Ch2>\u003Cstrong>The Role\u003C/strong>\u003C/h2>\n\n\u003Cp>Most lifecycle marketers manage email programs. This one owns a pipeline.\u003C/p>\n\u003Cp>You'll be the senior IC responsible for lifecycle-influenced pipeline, expansion revenue from existing customers, and conversion efficiency across the full funnel—from trial activation through to post-sales growth. The motion works. Your job is to make it compound.\u003C/p>\n\u003Cp>This isn't an execution-only role. You'll decide which behavioral and product usage signals matter, partner with our Data team to turn propensity models into actionable segments, and build the programs that move accounts through the funnel and into expansion. You'll work closely with Sales, our Consulting services team, Growth Marketing, and RevOps to make those plays land.\u003C/p>\n\u003Cp>You'll report to the VP of Marketing and operate as a senior individual contributor. There are no direct reports, but you'll work with a team of senior specialists across growth marketing, marketing ops, content, growth engineering, and product marketing, giving you the infrastructure to build full-funnel programs without building a team from scratch.\u003C/p>\n\u003Cp>\u003Cstrong>This is a hybrid role based in either our San Francisco or Nashville office, with in-office presence required on Mondays, Tuesdays, and Thursdays.\u003C/strong>\u003C/p>\n\n\n\u003Ch2>\u003Cspan>\u003Cstrong>What You'll Own\u003C/strong>\u003C/span>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Lifecycle pipeline.\u003C/strong> You own the programs that turn leads into SQLs through lifecycle—industry nurtures, referral programs, intent-based routing, and partnership channel conversion.\u003C/li>\n\u003Cli>\u003Cstrong>Expansion revenue.\u003C/strong> Working with product usage signals and propensity model outputs, you'll identify expansion-ready accounts and activate lifecycle and account management plays for high-propensity tiers.\u003C/li>\n\u003Cli>\u003Cstrong>Conversion efficiency.\u003C/strong> From trial activation and onboarding through early retention—activation rate and early churn are your metrics. You also own Lead → SQL conversion through lifecycle personalization and segmentation.\u003C/li>\n\u003Cli>\u003Cstrong>Experimentation.\u003C/strong> Structured tests with documented hypotheses and results. Not just subject lines—program logic, timing, audience strategy, and channel mix.\u003C/li>\n\u003Cli>\u003Cstrong>Champion AI and automation. \u003C/strong>Identify and use AI-powered tools to automatically detect friction points and hidden customer segments. Employ generative AI and dynamic content blocks to tailor messaging and educational assets per customer profile.\u003C/li>\n\u003Cli>\u003Cstrong>Develop customer education strategies.\u003C/strong> In partnership with product, operations, and marketing teams to help prospects and customers fully realize the value of Pilot’s solutions.\u003C/li>\n\u003C/ul>\n\u003Ch2> \u003Cstrong>What Success Looks Like in Year 1\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Full program audit completed and quick wins shipped in the first 30 days\u003C/li>\n\u003Cli>Lifecycle-influenced Lead → SQL conversion measurably up \u003C/li>\n\u003Cli>Expansion plays live, running off propensity tiers, and attributed pipeline increasing QoQ\u003C/li>\n\u003Cli>A structured experimentation cadence with documented learnings rolling forward\u003C/li>\n\u003Cli>Weekly lifecycle reporting live and owned—you're the person who knows what's working and why\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cspan>\u003Cstrong>About You\u003C/strong>\u003C/span>\u003C/h2>\n\u003Cp>You've owned lifecycle programs that are accountable to pipeline and revenue, not just engagement metrics. You know your way around an enterprise MAP at an architectural level, and you're as comfortable building complex triggered flows as you are making a strategic call about which segment to test next.\u003C/p>\n\u003Cp>You're a strong enough writer to own lifecycle copy without leaning on a content team for every send. You can read cohort data and act on it, but you partner with data specialists on the modeling rather than building it yourself.\u003C/p>\n\u003Cp>More specifically:\u003C/p>\n\u003Cul>\n\u003Cli>7+ years of experience in lifecycle marketing, customer marketing, or customer engagement roles, ideally within a B2B SaaS or high-growth environment\u003C/li>\n\u003Cli>Significant experience in Marketo. You build programs from scratch, not from templates\u003C/li>\n\u003Cli>A track record of owning pipeline or revenue metrics\u003C/li>\n\u003Cli>Proven track record of designing and executing successful lifecycle programs across multiple customer segments\u003C/li>\n\u003Cli>A structured approach to experimentation with clear hypotheses, meaningful tests, learnings that roll forward\u003C/li>\n\u003Cli>Skilled at analyzing customer data with the ability to translate cohort and funnel data into program decisions\u003C/li>\n\u003Cli>Hands-on experience collaborating with cross-functional stakeholders (product, engineering, customer success, sales)\u003C/li>\n\u003Cli>Working knowledge of Salesforce data models\u003C/li>\n\u003Cli>Solid deliverability and compliance fundamentals (SPF/DKIM, list hygiene, CAN-SPAM, CCPA)\u003C/li>\n\u003Cli>Comfortable navigating a fast-paced, startup environment\u003C/li>\n\u003C/ul>\n\u003Cp>Nice to have: \u003C/p>\n\u003Cul>\n\u003Cli>MAP certification (MCE or equivalent)\u003C/li>\n\u003Cli>B2B SaaS background, fintech or accounting-adjacent is a bonus\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What We're Not Looking For\u003C/strong>\u003C/h2>\n\u003Cp>Someone who needs to build statistical models from scratch. We have a data team for that. What we need is someone who understands what a propensity model is telling them and knows exactly what to build next.\u003C/p>\n\u003Ch2>About Pilot\u003C/h2>\n\u003Cp>Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.\u003C/p>\n\u003Cp>Pilot has over 3,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.  Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene.  Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.\u003C/p>\n\u003Cp>The marketing team has grown 3x in the past year. It’s a group of channel experts—demand gen, lifecycle, paid, product marketing, partner marketing, content, and ops—who operate with high ownership and drive a significant share of Pilot’s revenue. The team is collaborative, moves quickly, and takes its craft seriously.\u003C/p>\n\u003Ch2>Why Pilot?\u003C/h2>\n\u003Cul>\n\u003Cli>We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers\u003C/li>\n\u003Cli>The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).\u003C/li>\n\u003Cli>Flexible vacation/time-off policy\u003C/li>\n\u003Cli>All federal holidays are observed\u003C/li>\n\u003Cli>Competitive benefits package including additional wellness benefits\u003C/li>\n\u003Cli>Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks\u003C/li>\n\u003Cli>401(k) plan\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan>The base pay range target for the role seniority described in this job description is $159k - $\u003Cspan>\u003Cspan>215k\u003C/span>\u003C/span> in San Francisco, CA. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.\u003C/span>\u003C/p>\n\u003Cp>Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, information about requesting a reasonable accommodation in the job application process, recruitment agency policy, recruitment scam notice, and important E-Verify information. You may view our job candidate privacy policy here.\u003C/p>","The Role\n\nMost lifecycle marketers manage email programs. This one owns a pipeline.\nYou'll be the senior IC responsible for lifecycle-influenced pipeline, expansion revenue from existing customers, and conversion efficiency across the full funnel—from trial activation through to post-sales growth. The motion works. Your job is to make it compound.\nThis isn't an execution-only role. You'll decide which behavioral and product usage signals matter, partner with our Data team to turn propensity models into actionable segments, and build the programs that move accounts through the funnel and into expansion. You'll work closely with Sales, our Consulting services team, Growth Marketing, and RevOps to make those plays land.\nYou'll report to the VP of Marketing and operate as a senior individual contributor. There are no direct reports, but you'll work with a team of senior specialists across growth marketing, marketing ops, content, growth engineering, and product marketing, giving you the infrastructure to build full-funnel programs without building a team from scratch.\nThis is a hybrid role based in either our San Francisco or Nashville office, with in-office presence required on Mondays, Tuesdays, and Thursdays.\n\n\nWhat You'll Own\n\nLifecycle pipeline. You own the programs that turn leads into SQLs through lifecycle—industry nurtures, referral programs, intent-based routing, and partnership channel conversion.\nExpansion revenue. Working with product usage signals and propensity model outputs, you'll identify expansion-ready accounts and activate lifecycle and account management plays for high-propensity tiers.\nConversion efficiency. From trial activation and onboarding through early retention—activation rate and early churn are your metrics. You also own Lead → SQL conversion through lifecycle personalization and segmentation.\nExperimentation. Structured tests with documented hypotheses and results. Not just subject lines—program logic, timing, audience strategy, and channel mix.\nChampion AI and automation. Identify and use AI-powered tools to automatically detect friction points and hidden customer segments. Employ generative AI and dynamic content blocks to tailor messaging and educational assets per customer profile.\nDevelop customer education strategies. In partnership with product, operations, and marketing teams to help prospects and customers fully realize the value of Pilot’s solutions.\n\n What Success Looks Like in Year 1\n\nFull program audit completed and quick wins shipped in the first 30 days\nLifecycle-influenced Lead → SQL conversion measurably up \nExpansion plays live, running off propensity tiers, and attributed pipeline increasing QoQ\nA structured experimentation cadence with documented learnings rolling forward\nWeekly lifecycle reporting live and owned—you're the person who knows what's working and why\n\nAbout You\nYou've owned lifecycle programs that are accountable to pipeline and revenue, not just engagement metrics. You know your way around an enterprise MAP at an architectural level, and you're as comfortable building complex triggered flows as you are making a strategic call about which segment to test next.\nYou're a strong enough writer to own lifecycle copy without leaning on a content team for every send. You can read cohort data and act on it, but you partner with data specialists on the modeling rather than building it yourself.\nMore specifically:\n\n7+ years of experience in lifecycle marketing, customer marketing, or customer engagement roles, ideally within a B2B SaaS or high-growth environment\nSignificant experience in Marketo. You build programs from scratch, not from templates\nA track record of owning pipeline or revenue metrics\nProven track record of designing and executing successful lifecycle programs across multiple customer segments\nA structured approach to experimentation with clear hypotheses, meaningful tests, learnings that roll forward\nSkilled at analyzing customer data with the ability to translate cohort and funnel data into program decisions\nHands-on experience collaborating with cross-functional stakeholders (product, engineering, customer success, sales)\nWorking knowledge of Salesforce data models\nSolid deliverability and compliance fundamentals (SPF/DKIM, list hygiene, CAN-SPAM, CCPA)\nComfortable navigating a fast-paced, startup environment\n\nNice to have: \n\nMAP certification (MCE or equivalent)\nB2B SaaS background, fintech or accounting-adjacent is a bonus\n\nWhat We're Not Looking For\nSomeone who needs to build statistical models from scratch. We have a data team for that. What we need is someone who understands what a propensity model is telling them and knows exactly what to build next.\nAbout Pilot\nPilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.\nPilot has over 3,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.  Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene.  Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.\nThe marketing team has grown 3x in the past year. It’s a group of channel experts—demand gen, lifecycle, paid, product marketing, partner marketing, content, and ops—who operate with high ownership and drive a significant share of Pilot’s revenue. The team is collaborative, moves quickly, and takes its craft seriously.\nWhy Pilot?\n\nWe invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers\nThe opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).\nFlexible vacation/time-off policy\nAll federal holidays are observed\nCompetitive benefits package including additional wellness benefits\nParental leave for birthing or non-birthing parents – 100% pay for 12 weeks\n401(k) plan\n\nThe base pay range target for the role seniority described in this job description is $159k - $215k in San Francisco, CA. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.\nPilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, information about requesting a reasonable accommodation in the job application process, recruitment agency policy, recruitment scam notice, and important E-Verify information. You may view our job candidate privacy policy here.","2026-05-27T23:13:39.000Z",{"jsonldValid":27,"jsonld":510},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sr. Lifecycle Marketing Manager\",\"description\":\"\u003Ch2>\u003Cstrong>The Role\u003C/strong>\u003C/h2>\\n\\n\u003Cp>Most lifecycle marketers manage email programs. This one owns a pipeline.\u003C/p>\\n\u003Cp>You'll be the senior IC responsible for lifecycle-influenced pipeline, expansion revenue from existing customers, and conversion efficiency across the full funnel—from trial activation through to post-sales growth. The motion works. Your job is to make it compound.\u003C/p>\\n\u003Cp>This isn't an execution-only role. You'll decide which behavioral and product usage signals matter, partner with our Data team to turn propensity models into actionable segments, and build the programs that move accounts through the funnel and into expansion. You'll work closely with Sales, our Consulting services team, Growth Marketing, and RevOps to make those plays land.\u003C/p>\\n\u003Cp>You'll report to the VP of Marketing and operate as a senior individual contributor. There are no direct reports, but you'll work with a team of senior specialists across growth marketing, marketing ops, content, growth engineering, and product marketing, giving you the infrastructure to build full-funnel programs without building a team from scratch.\u003C/p>\\n\u003Cp>\u003Cstrong>This is a hybrid role based in either our San Francisco or Nashville office, with in-office presence required on Mondays, Tuesdays, and Thursdays.\u003C/strong>\u003C/p>\\n\\n\\n\u003Ch2>\u003Cspan>\u003Cstrong>What You'll Own\u003C/strong>\u003C/span>\u003C/h2>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Lifecycle pipeline.\u003C/strong> You own the programs that turn leads into SQLs through lifecycle—industry nurtures, referral programs, intent-based routing, and partnership channel conversion.\u003C/li>\\n\u003Cli>\u003Cstrong>Expansion revenue.\u003C/strong> Working with product usage signals and propensity model outputs, you'll identify expansion-ready accounts and activate lifecycle and account management plays for high-propensity tiers.\u003C/li>\\n\u003Cli>\u003Cstrong>Conversion efficiency.\u003C/strong> From trial activation and onboarding through early retention—activation rate and early churn are your metrics. You also own Lead → SQL conversion through lifecycle personalization and segmentation.\u003C/li>\\n\u003Cli>\u003Cstrong>Experimentation.\u003C/strong> Structured tests with documented hypotheses and results. Not just subject lines—program logic, timing, audience strategy, and channel mix.\u003C/li>\\n\u003Cli>\u003Cstrong>Champion AI and automation. \u003C/strong>Identify and use AI-powered tools to automatically detect friction points and hidden customer segments. Employ generative AI and dynamic content blocks to tailor messaging and educational assets per customer profile.\u003C/li>\\n\u003Cli>\u003Cstrong>Develop customer education strategies.\u003C/strong> In partnership with product, operations, and marketing teams to help prospects and customers fully realize the value of Pilot’s solutions.\u003C/li>\\n\u003C/ul>\\n\u003Ch2> \u003Cstrong>What Success Looks Like in Year 1\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>Full program audit completed and quick wins shipped in the first 30 days\u003C/li>\\n\u003Cli>Lifecycle-influenced Lead → SQL conversion measurably up \u003C/li>\\n\u003Cli>Expansion plays live, running off propensity tiers, and attributed pipeline increasing QoQ\u003C/li>\\n\u003Cli>A structured experimentation cadence with documented learnings rolling forward\u003C/li>\\n\u003Cli>Weekly lifecycle reporting live and owned—you're the person who knows what's working and why\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cspan>\u003Cstrong>About You\u003C/strong>\u003C/span>\u003C/h2>\\n\u003Cp>You've owned lifecycle programs that are accountable to pipeline and revenue, not just engagement metrics. You know your way around an enterprise MAP at an architectural level, and you're as comfortable building complex triggered flows as you are making a strategic call about which segment to test next.\u003C/p>\\n\u003Cp>You're a strong enough writer to own lifecycle copy without leaning on a content team for every send. You can read cohort data and act on it, but you partner with data specialists on the modeling rather than building it yourself.\u003C/p>\\n\u003Cp>More specifically:\u003C/p>\\n\u003Cul>\\n\u003Cli>7+ years of experience in lifecycle marketing, customer marketing, or customer engagement roles, ideally within a B2B SaaS or high-growth environment\u003C/li>\\n\u003Cli>Significant experience in Marketo. You build programs from scratch, not from templates\u003C/li>\\n\u003Cli>A track record of owning pipeline or revenue metrics\u003C/li>\\n\u003Cli>Proven track record of designing and executing successful lifecycle programs across multiple customer segments\u003C/li>\\n\u003Cli>A structured approach to experimentation with clear hypotheses, meaningful tests, learnings that roll forward\u003C/li>\\n\u003Cli>Skilled at analyzing customer data with the ability to translate cohort and funnel data into program decisions\u003C/li>\\n\u003Cli>Hands-on experience collaborating with cross-functional stakeholders (product, engineering, customer success, sales)\u003C/li>\\n\u003Cli>Working knowledge of Salesforce data models\u003C/li>\\n\u003Cli>Solid deliverability and compliance fundamentals (SPF/DKIM, list hygiene, CAN-SPAM, CCPA)\u003C/li>\\n\u003Cli>Comfortable navigating a fast-paced, startup environment\u003C/li>\\n\u003C/ul>\\n\u003Cp>Nice to have: \u003C/p>\\n\u003Cul>\\n\u003Cli>MAP certification (MCE or equivalent)\u003C/li>\\n\u003Cli>B2B SaaS background, fintech or accounting-adjacent is a bonus\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>What We're Not Looking For\u003C/strong>\u003C/h2>\\n\u003Cp>Someone who needs to build statistical models from scratch. We have a data team for that. What we need is someone who understands what a propensity model is telling them and knows exactly what to build next.\u003C/p>\\n\u003Ch2>About Pilot\u003C/h2>\\n\u003Cp>Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.\u003C/p>\\n\u003Cp>Pilot has over 3,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.  Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene.  Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.\u003C/p>\\n\u003Cp>The marketing team has grown 3x in the past year. It’s a group of channel experts—demand gen, lifecycle, paid, product marketing, partner marketing, content, and ops—who operate with high ownership and drive a significant share of Pilot’s revenue. The team is collaborative, moves quickly, and takes its craft seriously.\u003C/p>\\n\u003Ch2>Why Pilot?\u003C/h2>\\n\u003Cul>\\n\u003Cli>We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers\u003C/li>\\n\u003Cli>The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).\u003C/li>\\n\u003Cli>Flexible vacation/time-off policy\u003C/li>\\n\u003Cli>All federal holidays are observed\u003C/li>\\n\u003Cli>Competitive benefits package including additional wellness benefits\u003C/li>\\n\u003Cli>Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks\u003C/li>\\n\u003Cli>401(k) plan\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cspan>The base pay range target for the role seniority described in this job description is $159k - $\u003Cspan>\u003Cspan>215k\u003C/span>\u003C/span> in San Francisco, CA. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.\u003C/span>\u003C/p>\\n\u003Cp>Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, information about requesting a reasonable accommodation in the job application process, recruitment agency policy, recruitment scam notice, and important E-Verify information. You may view our job candidate privacy policy here.\u003C/p>\",\"datePosted\":\"2026-05-27T23:13:39.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Pilot.com\",\"sameAs\":\"https://pilot.com/?utm_source=linkedin&utm_medium=social&utm_campaign=linkedin_profile\",\"logo\":\"https://logo.clearbit.com/pilot.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Pilot.com\",\"value\":\"019793346209a32fac1ad2f13b77e7f6458fd9f18aa1642e73c562700509bc8f\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"San Francisco\",\"addressRegion\":\"CA\",\"addressCountry\":\"CA\"}}}",{"id":512,"slug":513,"title":514,"companyname":515,"companylogo":516,"companyTagline":517,"companyIndustry":518,"city":519,"country":520,"remote":15,"employmentType":521,"department":18,"content_html":522,"content_text":523,"years":21,"createdAt":524,"updatedAtISO":497,"postedAtISO":525,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":526,"schema":527},"40181b00185cad1140645394041f6abb97ca92c4a912b9f1c5a64c8a5c7146b1","coordenador-a-operacoes-de-whatsapp-conversao-and-crm-meio-b-at-general-motors-c64452525f","Coordenador(a) – Operações de WhatsApp, Conversão & CRM (Meio/Baixo Funil)","General Motors","https://logo.clearbit.com/gm.com","We’re on a journey to create a world with zero crashes, zero emissions and zero congestion. See how we’ll get there.","Automotive","Sao Caetano do Sul","Brazil",[17],"\u003Cp>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Modelo de trabalho Híbrido: \u003C/b>Esta posição exige que esteja presencialmente 3x na semana (terça a quinta) em São Caetano do Sul.\u003C/p>\u003Cp>\u003Cb>A vaga\u003C/b>\u003C/p>\u003Cp>Garantir que todos os leads gerados via WhatsApp sejam atendidos com rapidez, eficiência e excelência pela rede de concessionários e pelo Customer Care, maximizando Contact Rate, qualidade de atendimento, NPS e conversão em vendas, assegurando ao mesmo tempo a estabilidade da plataforma (Omnidesk), a correta configuração operacional e a integração com Salesforce e CRM, incluindo o uso de WhatsApp em comunicações outbound (push).\u003C/p>\u003Cp>\u003Cb>O que você irá fazer (responsabilidades)\u003C/b>:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Gerenciar a jornada completa do lead (WhatsApp → CRM → venda), garantindo SLAs, qualidade de atendimento e conversão.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Definir e acompanhar KPIs operacionais e de performance (contact rate, SLA, NPS, conversão).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Administrar a plataforma de WhatsApp: usuários, acessos, filas, roteamento, fluxos e integrações com CRM.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Atuar como ponto focal técnico para incidentes, melhorias, testes de releases e documentação operacional.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Desenvolver e liderar treinamentos e ações de engajamento para concessionárias e times de vendas/BDC.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Criar e analisar dashboards e relatórios integrando WhatsApp, CRM, vendas e NPS, identificando oportunidades de melhoria no funil.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Apresentar resultados e insights para a liderança, com foco em impacto em vendas e performance da rede.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Trabalhar com o time de CRM em campanhas outbound via WhatsApp (nutrição, reativação, ofertas), garantindo compliance (LGPD e políticas Meta).\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Localidade:\u003C/b> São Caetano do Sul/ SP\u003C/p>\u003Cp>\u003Cb>Suas habilidades e competências (qualificações obrigatórias):\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Formação em Administração, Marketing, Engenharias ou áreas afins\u003C/p>\u003C/li>\u003Cli>\u003Cp>Português fluente | Inglês avançado | Espanhol é diferencial\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experiência em Operações de Vendas, CRM, Customer Care ou Canais Digitais\u003C/p>\u003C/li>\u003Cli>\u003Cp>Vivência com Salesforce (ou CRM similar) e plataformas de atendimento/WhatsApp\u003C/p>\u003C/li>\u003Cli>\u003Cp>Forte perfil analítico e data-driven (KPIs, funil, dashboards)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Capacidade de engajar e influenciar times multidisciplinares\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perfil hands-on, com ownership e foco em resultados\u003C/p>\u003C/li>\u003C/ul>\u003Cp>#LI-AS\u003C/p>

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

\u003Cp>\u003Cb>About GM\u003C/b>\u003C/p>\u003Cp>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.\u003C/p>\u003Cp>\u003Cb>Why Join Us \u003C/b>\u003C/p>\u003Cp>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.\u003C/p>\u003Cp>\u003Cb>Non-Discrimination and Equal Employment Opportunities\u003C/b>\u003C/p>\u003Cp>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.\u003Cbr>\u003Cbr>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit\u003Cb> \u003C/b>How we Hire.\u003C/p>\u003Cp>\u003Cb>Accommodations\u003C/b>\u003C/p>\u003Cp>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email\u003Cb> \u003C/b>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.\u003C/p>","Job DescriptionModelo de trabalho Híbrido: Esta posição exige que esteja presencialmente 3x na semana (terça a quinta) em São Caetano do Sul.A vagaGarantir que todos os leads gerados via WhatsApp sejam atendidos com rapidez, eficiência e excelência pela rede de concessionários e pelo Customer Care, maximizando Contact Rate, qualidade de atendimento, NPS e conversão em vendas, assegurando ao mesmo tempo a estabilidade da plataforma (Omnidesk), a correta configuração operacional e a integração com Salesforce e CRM, incluindo o uso de WhatsApp em comunicações outbound (push).O que você irá fazer (responsabilidades):Gerenciar a jornada completa do lead (WhatsApp → CRM → venda), garantindo SLAs, qualidade de atendimento e conversão.Definir e acompanhar KPIs operacionais e de performance (contact rate, SLA, NPS, conversão).Administrar a plataforma de WhatsApp: usuários, acessos, filas, roteamento, fluxos e integrações com CRM.Atuar como ponto focal técnico para incidentes, melhorias, testes de releases e documentação operacional.Desenvolver e liderar treinamentos e ações de engajamento para concessionárias e times de vendas/BDC.Criar e analisar dashboards e relatórios integrando WhatsApp, CRM, vendas e NPS, identificando oportunidades de melhoria no funil.Apresentar resultados e insights para a liderança, com foco em impacto em vendas e performance da rede.Trabalhar com o time de CRM em campanhas outbound via WhatsApp (nutrição, reativação, ofertas), garantindo compliance (LGPD e políticas Meta).Localidade: São Caetano do Sul/ SPSuas habilidades e competências (qualificações obrigatórias):Formação em Administração, Marketing, Engenharias ou áreas afinsPortuguês fluente | Inglês avançado | Espanhol é diferencialExperiência em Operações de Vendas, CRM, Customer Care ou Canais DigitaisVivência com Salesforce (ou CRM similar) e plataformas de atendimento/WhatsAppForte perfil analítico e data-driven (KPIs, funil, dashboards)Capacidade de engajar e influenciar times multidisciplinaresPerfil hands-on, com ownership e foco em resultados#LI-AS

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.Non-Discrimination and Equal Employment OpportunitiesGeneral Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.AccommodationsGeneral Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.",1779960505000,"2026-05-28T09:29:09.000Z","BRL",{"jsonldValid":27,"jsonld":528},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Coordenador(a) – Operações de WhatsApp, Conversão & CRM (Meio/Baixo Funil)\",\"description\":\"\u003Cp>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Modelo de trabalho Híbrido: \u003C/b>Esta posição exige que esteja presencialmente 3x na semana (terça a quinta) em São Caetano do Sul.\u003C/p>\u003Cp>\u003Cb>A vaga\u003C/b>\u003C/p>\u003Cp>Garantir que todos os leads gerados via WhatsApp sejam atendidos com rapidez, eficiência e excelência pela rede de concessionários e pelo Customer Care, maximizando Contact Rate, qualidade de atendimento, NPS e conversão em vendas, assegurando ao mesmo tempo a estabilidade da plataforma (Omnidesk), a correta configuração operacional e a integração com Salesforce e CRM, incluindo o uso de WhatsApp em comunicações outbound (push).\u003C/p>\u003Cp>\u003Cb>O que você irá fazer (responsabilidades)\u003C/b>:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Gerenciar a jornada completa do lead (WhatsApp → CRM → venda), garantindo SLAs, qualidade de atendimento e conversão.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Definir e acompanhar KPIs operacionais e de performance (contact rate, SLA, NPS, conversão).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Administrar a plataforma de WhatsApp: usuários, acessos, filas, roteamento, fluxos e integrações com CRM.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Atuar como ponto focal técnico para incidentes, melhorias, testes de releases e documentação operacional.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Desenvolver e liderar treinamentos e ações de engajamento para concessionárias e times de vendas/BDC.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Criar e analisar dashboards e relatórios integrando WhatsApp, CRM, vendas e NPS, identificando oportunidades de melhoria no funil.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Apresentar resultados e insights para a liderança, com foco em impacto em vendas e performance da rede.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Trabalhar com o time de CRM em campanhas outbound via WhatsApp (nutrição, reativação, ofertas), garantindo compliance (LGPD e políticas Meta).\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Localidade:\u003C/b> São Caetano do Sul/ SP\u003C/p>\u003Cp>\u003Cb>Suas habilidades e competências (qualificações obrigatórias):\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Formação em Administração, Marketing, Engenharias ou áreas afins\u003C/p>\u003C/li>\u003Cli>\u003Cp>Português fluente | Inglês avançado | Espanhol é diferencial\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experiência em Operações de Vendas, CRM, Customer Care ou Canais Digitais\u003C/p>\u003C/li>\u003Cli>\u003Cp>Vivência com Salesforce (ou CRM similar) e plataformas de atendimento/WhatsApp\u003C/p>\u003C/li>\u003Cli>\u003Cp>Forte perfil analítico e data-driven (KPIs, funil, dashboards)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Capacidade de engajar e influenciar times multidisciplinares\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perfil hands-on, com ownership e foco em resultados\u003C/p>\u003C/li>\u003C/ul>\u003Cp>#LI-AS\u003C/p>

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

\u003Cp>\u003Cb>About GM\u003C/b>\u003C/p>\u003Cp>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.\u003C/p>\u003Cp>\u003Cb>Why Join Us \u003C/b>\u003C/p>\u003Cp>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.\u003C/p>\u003Cp>\u003Cb>Non-Discrimination and Equal Employment Opportunities\u003C/b>\u003C/p>\u003Cp>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.\u003Cbr>\u003Cbr>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit\u003Cb> \u003C/b>How we Hire.\u003C/p>\u003Cp>\u003Cb>Accommodations\u003C/b>\u003C/p>\u003Cp>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email\u003Cb> \u003C/b>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.\u003C/p>\",\"datePosted\":\"2026-05-28T09:29:09.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"General Motors\",\"sameAs\":\"https://www.gm.com/\",\"logo\":\"https://logo.clearbit.com/gm.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"General Motors\",\"value\":\"40181b00185cad1140645394041f6abb97ca92c4a912b9f1c5a64c8a5c7146b1\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Sao Caetano do Sul\",\"addressRegion\":\"Sao Paulo\",\"addressCountry\":\"BR\"}}}",{"id":530,"slug":531,"title":532,"companyname":533,"companylogo":534,"companyTagline":535,"companyIndustry":536,"city":537,"country":88,"remote":15,"employmentType":538,"department":18,"content_html":539,"content_text":540,"years":21,"createdAt":524,"updatedAtISO":497,"postedAtISO":525,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":541},"5b8e91dd85408168f1e97f6c13113717c2373ba5f90427fa79fd23a86df52234","crm-strategy-executive-at-flutter-uk-and-ireland-afcbd4a806","CRM Strategy Executive","Flutter UK & Ireland","https://logo.clearbit.com/careers.flutteruki.com","We’re the home to Sky Betting & Gaming, Paddy Power, Betfair and tombola","Entertainment Providers","Gibraltar Office",[17],"CRM Strategy ExecutiveBrand & Sponsorship Executive 1\u003Cp>\u003Cb>\u003Cu>About Flutter UK & Ireland\u003C/u>\u003C/b>\u003C/p>\u003Cp>Flutter UKI is home to Sky Betting & Gaming, Paddy Power, Betfair and tombola. Delivering on a big stage is what we do, our brands provide entertaining experiences for millions of customers.\u003C/p>\u003Cp>Our 4 Values; Customer First Always , Change The Game , Win Together and Free To Be Me reflect what matters most to our people - they will guide the decisions we make, represent what we believe in and support how we do things at Flutter UK & Ireland in order to achieve our ambitious vision and strategy.\u003C/p>\u003Cp>Our Gibraltar office is the ideal place for brand, marketing, propositions, CVM, or creative experts like you. If you love to put the customer first, always and you've got ideas on how we can change the game, opportunity awaits. And if you know what it's like to have fun, then you've got what our players are looking for.\u003C/p>\u003Cp>\u003Cb>\u003Cu>About The Role\u003C/u>\u003C/b>\u003C/p>\u003Cp>A key link between the wider CRM team and commercial team, this role is responsible for understanding the commercial objectives and owning a monthly CRM plan that delivers incremental value towards those objectives.\u003C/p>\u003Cp>With a customer first mind-set, you focus on relevancy and personalisation to ensure we are delivering impactful and engaging communications to our customer base across a range of customer lifecycles. Tailoring those lifecycles to hit bespoke KPI's.\u003C/p>\u003Cp>\u003Cb>\u003Cu>What you will do\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>Ensure adherence to our planning processes. Coordinating and running sessions with multiple teams to enrich and agree plans in a timely manner.\u003C/li>\u003Cli>Lead the end to end execution of key CRM campaigns partnering closely with marketing, brand and creative teams to develop new and innovative ideas that bring priority campaigns to life and deliver industry leading CRM activity.\u003C/li>\u003Cli>Work with Business Insight to ensure we understand the performance of our CRM activity, develop bespoke reports and proactively suggest further improvement’s to better understand our campaign effectiveness.\u003C/li>\u003Cli>Identify opportunities to drive operational efficiencies via automation of our regular campaigns, whilst also using your knowledge of campaign performance to prioritise available resource to where we can have the most impact.\u003C/li>\u003Cli>Identify opportunities to refine our targeting capabilities, work with the appropriate teams to drive new models and segmentation opportunities to enhance our plans. Ensure new data/models are implemented and appropriately tested.\u003C/li>\u003Cli>Keeping abreast of developments across the business and industry you share learnings and challenge internal teams to drive innovations to our plans. Improving engagement with our communications through engaging and impactful content.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>What we are looking for\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>A strong communicator, able to understand challenges, processes and abilities of multiple teams to drive actionable plans which maximise the delivery resource we have available. A proactive, solutions focussed approach and ability to forge good working relationships with multiple stakeholders is essential.\u003C/li>\u003Cli>Passionate about the customer experience, you will seek to understand more about our customers and their preferences through data, research and CX centre. Identifying and developing opportunities to improve the overall customer experience.\u003C/li>\u003Cli>You will be a CRM Subject Matter Expert and support junior members of the team if needed but also support the business on cross-brand activities and Safer Gambling Initiatives.\u003C/li>\u003Cli>Confident in interrogating the numbers to drive recommendations, you will be an analytical thinker with a strong commercial acumen.\u003C/li>\u003Cli>Key tools used in the role are Work front (our work-flow management tool), Looker & Excel for analysis and Adobe to view email templates and get a view of email engagement.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>What we will offer you\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>Competitive Pension scheme\u003C/li>\u003Cli>Private Medical Cover\u003C/li>\u003Cli>Life Assurance\u003C/li>\u003Cli>Yearly Wellbeing Fund allowance\u003C/li>\u003C/ul>\u003Cp>Flutter UK & Ireland is working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.\u003C/p>\u003Cp>If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.\u003C/p>","CRM Strategy ExecutiveBrand & Sponsorship Executive 1About Flutter UK & IrelandFlutter UKI is home to Sky Betting & Gaming, Paddy Power, Betfair and tombola. Delivering on a big stage is what we do, our brands provide entertaining experiences for millions of customers.Our 4 Values; Customer First Always , Change The Game , Win Together and Free To Be Me reflect what matters most to our people - they will guide the decisions we make, represent what we believe in and support how we do things at Flutter UK & Ireland in order to achieve our ambitious vision and strategy.Our Gibraltar office is the ideal place for brand, marketing, propositions, CVM, or creative experts like you. If you love to put the customer first, always and you've got ideas on how we can change the game, opportunity awaits. And if you know what it's like to have fun, then you've got what our players are looking for.About The RoleA key link between the wider CRM team and commercial team, this role is responsible for understanding the commercial objectives and owning a monthly CRM plan that delivers incremental value towards those objectives.With a customer first mind-set, you focus on relevancy and personalisation to ensure we are delivering impactful and engaging communications to our customer base across a range of customer lifecycles. Tailoring those lifecycles to hit bespoke KPI's.What you will doEnsure adherence to our planning processes. Coordinating and running sessions with multiple teams to enrich and agree plans in a timely manner.Lead the end to end execution of key CRM campaigns partnering closely with marketing, brand and creative teams to develop new and innovative ideas that bring priority campaigns to life and deliver industry leading CRM activity.Work with Business Insight to ensure we understand the performance of our CRM activity, develop bespoke reports and proactively suggest further improvement’s to better understand our campaign effectiveness.Identify opportunities to drive operational efficiencies via automation of our regular campaigns, whilst also using your knowledge of campaign performance to prioritise available resource to where we can have the most impact.Identify opportunities to refine our targeting capabilities, work with the appropriate teams to drive new models and segmentation opportunities to enhance our plans. Ensure new data/models are implemented and appropriately tested.Keeping abreast of developments across the business and industry you share learnings and challenge internal teams to drive innovations to our plans. Improving engagement with our communications through engaging and impactful content.What we are looking forA strong communicator, able to understand challenges, processes and abilities of multiple teams to drive actionable plans which maximise the delivery resource we have available. A proactive, solutions focussed approach and ability to forge good working relationships with multiple stakeholders is essential.Passionate about the customer experience, you will seek to understand more about our customers and their preferences through data, research and CX centre. Identifying and developing opportunities to improve the overall customer experience.You will be a CRM Subject Matter Expert and support junior members of the team if needed but also support the business on cross-brand activities and Safer Gambling Initiatives.Confident in interrogating the numbers to drive recommendations, you will be an analytical thinker with a strong commercial acumen.Key tools used in the role are Work front (our work-flow management tool), Looker & Excel for analysis and Adobe to view email templates and get a view of email engagement.What we will offer youCompetitive Pension schemePrivate Medical CoverLife AssuranceYearly Wellbeing Fund allowanceFlutter UK & Ireland is working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.",{"jsonldValid":15,"jsonld":542},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Strategy Executive\",\"description\":\"CRM Strategy ExecutiveBrand & Sponsorship Executive 1\u003Cp>\u003Cb>\u003Cu>About Flutter UK & Ireland\u003C/u>\u003C/b>\u003C/p>\u003Cp>Flutter UKI is home to Sky Betting & Gaming, Paddy Power, Betfair and tombola. Delivering on a big stage is what we do, our brands provide entertaining experiences for millions of customers.\u003C/p>\u003Cp>Our 4 Values; Customer First Always , Change The Game , Win Together and Free To Be Me reflect what matters most to our people - they will guide the decisions we make, represent what we believe in and support how we do things at Flutter UK & Ireland in order to achieve our ambitious vision and strategy.\u003C/p>\u003Cp>Our Gibraltar office is the ideal place for brand, marketing, propositions, CVM, or creative experts like you. If you love to put the customer first, always and you've got ideas on how we can change the game, opportunity awaits. And if you know what it's like to have fun, then you've got what our players are looking for.\u003C/p>\u003Cp>\u003Cb>\u003Cu>About The Role\u003C/u>\u003C/b>\u003C/p>\u003Cp>A key link between the wider CRM team and commercial team, this role is responsible for understanding the commercial objectives and owning a monthly CRM plan that delivers incremental value towards those objectives.\u003C/p>\u003Cp>With a customer first mind-set, you focus on relevancy and personalisation to ensure we are delivering impactful and engaging communications to our customer base across a range of customer lifecycles. Tailoring those lifecycles to hit bespoke KPI's.\u003C/p>\u003Cp>\u003Cb>\u003Cu>What you will do\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>Ensure adherence to our planning processes. Coordinating and running sessions with multiple teams to enrich and agree plans in a timely manner.\u003C/li>\u003Cli>Lead the end to end execution of key CRM campaigns partnering closely with marketing, brand and creative teams to develop new and innovative ideas that bring priority campaigns to life and deliver industry leading CRM activity.\u003C/li>\u003Cli>Work with Business Insight to ensure we understand the performance of our CRM activity, develop bespoke reports and proactively suggest further improvement’s to better understand our campaign effectiveness.\u003C/li>\u003Cli>Identify opportunities to drive operational efficiencies via automation of our regular campaigns, whilst also using your knowledge of campaign performance to prioritise available resource to where we can have the most impact.\u003C/li>\u003Cli>Identify opportunities to refine our targeting capabilities, work with the appropriate teams to drive new models and segmentation opportunities to enhance our plans. Ensure new data/models are implemented and appropriately tested.\u003C/li>\u003Cli>Keeping abreast of developments across the business and industry you share learnings and challenge internal teams to drive innovations to our plans. Improving engagement with our communications through engaging and impactful content.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>What we are looking for\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>A strong communicator, able to understand challenges, processes and abilities of multiple teams to drive actionable plans which maximise the delivery resource we have available. A proactive, solutions focussed approach and ability to forge good working relationships with multiple stakeholders is essential.\u003C/li>\u003Cli>Passionate about the customer experience, you will seek to understand more about our customers and their preferences through data, research and CX centre. Identifying and developing opportunities to improve the overall customer experience.\u003C/li>\u003Cli>You will be a CRM Subject Matter Expert and support junior members of the team if needed but also support the business on cross-brand activities and Safer Gambling Initiatives.\u003C/li>\u003Cli>Confident in interrogating the numbers to drive recommendations, you will be an analytical thinker with a strong commercial acumen.\u003C/li>\u003Cli>Key tools used in the role are Work front (our work-flow management tool), Looker & Excel for analysis and Adobe to view email templates and get a view of email engagement.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>What we will offer you\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>Competitive Pension scheme\u003C/li>\u003Cli>Private Medical Cover\u003C/li>\u003Cli>Life Assurance\u003C/li>\u003Cli>Yearly Wellbeing Fund allowance\u003C/li>\u003C/ul>\u003Cp>Flutter UK & Ireland is working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.\u003C/p>\u003Cp>If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.\u003C/p>\",\"datePosted\":\"2026-05-28T09:29:09.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Flutter UK & Ireland\",\"sameAs\":\"https://careers.flutteruki.com/\",\"logo\":\"https://logo.clearbit.com/careers.flutteruki.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Flutter UK & Ireland\",\"value\":\"5b8e91dd85408168f1e97f6c13113717c2373ba5f90427fa79fd23a86df52234\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Gibraltar Office\"}}}",{"id":544,"slug":545,"title":546,"companyname":547,"companylogo":548,"companyTagline":549,"companyIndustry":550,"city":14,"country":14,"remote":15,"employmentType":551,"department":18,"content_html":552,"content_text":553,"years":21,"createdAt":554,"updatedAtISO":555,"postedAtISO":556,"hasSalary":15,"salaryMin":557,"salaryMax":558,"currency":25,"schema":559},"3757852ef36d7d660e316d93b73f67217758818905dd19293f2d1304a298b168","retention-and-lifecycle-manager-primal-harvest-at-allergy-research-group-1f16ffb299","Retention and Lifecycle Manager (Primal Harvest)","Allergy Research Group","https://logo.clearbit.com/allergyresearchgroup.com","45 years of innovative, hypoallergenic supplements sourced from pure raw materials with evidence-based research.","Alternative Medicine",[17],"\u003Cp> \u003Cstrong>ABOUT PRIMAL HARVEST \u003C/strong>\u003C/p>\u003Cp>Primal Harvest is a leading holistic wellness brand dedicated to empowering individuals to take charge of their health and well-being through high-quality, natural products. Primal Harvest offers a range of high-quality supplements and wellness products designed to support various health needs, including immunity, gut health, sleep, and joint care.   \u003C/p>\u003Cp>As a Direct-to-Consumer brand, we pride ourselves on transparency, trust, and creating a dependable wellness foundation for our customers. Primal Harvest was founded in 2018 and is a brand of Prime6 Brands GmbH and Primal Harvest LLC, with two international hubs in Miami, Florida, USA and Cologne, Germany. Learn more at primalharvest.de / primalharvest.com \u003C/p>\u003Cp>\u003Cstrong>WORKPLACE \u003C/strong>\u003C/p>\u003Cp>US, Remote. Miami preferred.  \u003C/p>\u003Cp>\u003Cstrong>ABOUT THE ROLE \u003C/strong>\u003C/p>\u003Cp>This role leads Retention & Lifecycle Management for Primal Harvest across the US and EU. This individual will deliver LTV growth by developing a lifecycle management strategy, leading a team, managing testing, and working cross functionally to drive improvements in customer economics, cohort quality, and contribution margin.  \u003C/p>\u003Cp>This role will develop and optimize a high performing end-to-end lifecycle management system (across CRM / account, loyalty, subscription, email / SMS, post purchase, etc.) and partner with acquisition / ecomm teams to ensure full funnel alignment. In addition, this role leads customer support to ensure close alignment between customer feedback and lifecycle optimization.  \u003C/p>\u003Cp>This person will be strategic, structured, hypothesis driven, highly analytical, a creative problem solver, an effective communicator, and an excellent team leader. With a strong commercial mindset and creative aptitude this person will have a proven track record identifying opportunities in data and design and translating this into scalable strategies that deliver real performance improvements at scale.  \u003C/p>\u003Cp>This role reports to the VP / Head of Marketing and will collaborate closely with the marketing, brand, finance, and other functions. \u003C/p>\u003Cp>\u003Cstrong>WHAT YOU WILL DO \u003C/strong>\u003C/p>\u003Cp>1. Lifecycle Strategy & Roadmap \u003C/p>\u003Cul>\u003Cli>Own the end-to-end lifecycle marketing strategy and roadmap across email, SMS, subscription, loyalty, post-purchase journeys, etc..  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Define KPIs, report on performance, identify insights, run effective tests, make recommendations, and deliver tangible performance improvements  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Identify key gaps and improvement opportunities and build the initiative roadmap \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Prioritize goals and initiatives effectively to focus on the most impactful opportunities  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ensure initiatives and outcomes are aligned with overall company goals and targets \u003C/li>\u003C/ul>\u003Cp>2. Email & SMS Management  \u003C/p>\u003Cul>\u003Cli>Develop an impactful Email / SMS strategy including KPIs, goals, and priorities \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Define the end-to-end customer communication strategy (e.g., onboarding, retention, replenishment, up/cross-sell, win back, re-engagement, cart-abandonment, reminders) \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Manage the Email and SMS team to deliver high quality campaign / flow development and execution in Klaviyo  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Define segments and build personalized journeys that deliver incremental performance \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Use data driven insights to improve performance and communicate key insights, results, and priorities effectively to the leadership team  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Collaborate effectively with the Brand / Creative teams to develop high quality briefs and output align with both performance brand objectives  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Proactively track market best practices, new AI capabilities & tools, and industry trends to deliver best in class outcomes \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Balance promotional, educational, product-focused, and lifecycle messaging to drive revenue while protecting customer trust. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Streamline workflows, briefing, reporting, QA, and lifecycle operations for speed, accuracy, and scale. \u003C/li>\u003C/ul>\u003Cp>3. Subscription, Loyalty & Post-Purchase Experience \u003C/p>\u003Cul>\u003Cli>Develop a high impact subscription, loyalty, and post purchase strategy to drive effective financial and customer outcomes \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Manage the retention team on CRM execution for subscription touchpoints, including subscriber messaging, add-ons, cancellation prevention, churn reduction, and retention. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Support loyalty and rewards communications, repeat-purchase nudges, customer education, and winback opportunities. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Build product-specific education journeys that reinforce product value, usage, routines, and reasons to continue. \u003C/li>\u003C/ul>\u003Cp>4. Performance, Testing & Reporting \u003C/p>\u003Cul>\u003Cli>Develop segmentation and A/B testing strategies across audiences, subject lines, send timing, offers, creative, messaging, and automated journeys.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Analyze weekly performance across email, SMS, automated flows, subscription touchpoints, and lifecycle campaigns.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Track key metrics including revenue, conversion, click rate, open rate, unsubscribe rate, repeat purchase, subscription conversion, churn signals, deliverability, and LTV.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Build an effective measurement and incrementality testing capability and collaborate closely with acquisition to ensure full-funnel alignment \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partner with Analytics and Finance to connect CRM activity to customer behavior, retention outcomes, revenue, and business performance.  \u003C/li>\u003C/ul>\u003Cp>5. Customer Support  \u003C/p>\u003Cul>\u003Cli>Lead the customer support team to support overall customers and business goals (including marketing and operations priorities)  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Build a AI enabled function that balances customer outcomes, compliance requirements, and business priorities in an impactful and cost effective manner \u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>\u003Cstrong>WHAT YOU BRING \u003C/strong>\u003C/p>\u003Cul>\u003Cli>5+ years of experience in CRM, retention marketing, lifecycle marketing, email/SMS marketing, customer engagement, or related e-commerce marketing roles.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Proven success managing multi-channel lifecycle programs.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Strong experience with segmentation, personalization, A/B testing, customer journeys, and retention analytics.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience with subscription, loyalty, or repeat-purchase business models  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience with CRM and customer engagement tools such as ESPs, SMS platforms, subscription tools, referral/loyalty platforms, e-commerce systems, and reporting tools.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience managing campaign calendars, creative briefs, QA processes, launch timelines, and post-campaign reporting.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Strong attention to detail and ability to ensure customer-facing communications are polished, accurate, compliant, and on-brand.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ability to operate strategically and tactically in a lean, fast-moving environment.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience in CPG, supplements, wellness, health, beauty, or DTC e-commerce. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>People management or team lead experience. \u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cp>PERKS & BENEFITS  \u003C/p>\u003Cp>At Primal, you’ll be part of a fast-growing health and wellness brand where your work truly makes an impact. Join us in our mission to educate, inspire, and empower people to take charge of their health and well-being. By contributing to our dynamic team, you’ll play a vital role in shaping a healthier future. Plus, we offer a range of incredible US benefits and perks, including: \u003C/p>\u003Cul>\u003Cli>Comprehensive Health Benefits  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Generous Paid Time Off and Holidays \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Paid Parental Leave (primary & non-primary)  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Short-term and Long-term disability  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>401K + Match \u003C/li>\u003C/ul>\u003Cul>\u003Cli>ClassPass membership  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Flexible working options  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Team Events \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Product Discounts  \u003C/li>\u003C/ul>\u003Cp>Primal Harvest offers a comprehensive benefits package. The annual base salary range for this position is $130,000 - $155,000 USD/year. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to: location, education, skills, training, and experience. This position may also be eligible for an annual discretionary bonus.   \u003C/p>\u003Cp>Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, or any other legally protected factor. Primal Harvest is committed to offering reasonable accommodation to job applicants with disabilities. Primal Harvest does not accept unsolicited agency resumes and is not responsible for any agency fees related to unsolicited resumes. \u003C/p>","ABOUT PRIMAL HARVEST Primal Harvest is a leading holistic wellness brand dedicated to empowering individuals to take charge of their health and well-being through high-quality, natural products. Primal Harvest offers a range of high-quality supplements and wellness products designed to support various health needs, including immunity, gut health, sleep, and joint care.   As a Direct-to-Consumer brand, we pride ourselves on transparency, trust, and creating a dependable wellness foundation for our customers. Primal Harvest was founded in 2018 and is a brand of Prime6 Brands GmbH and Primal Harvest LLC, with two international hubs in Miami, Florida, USA and Cologne, Germany. Learn more at primalharvest.de / primalharvest.com WORKPLACE US, Remote. Miami preferred.  ABOUT THE ROLE This role leads Retention & Lifecycle Management for Primal Harvest across the US and EU. This individual will deliver LTV growth by developing a lifecycle management strategy, leading a team, managing testing, and working cross functionally to drive improvements in customer economics, cohort quality, and contribution margin.  This role will develop and optimize a high performing end-to-end lifecycle management system (across CRM / account, loyalty, subscription, email / SMS, post purchase, etc.) and partner with acquisition / ecomm teams to ensure full funnel alignment. In addition, this role leads customer support to ensure close alignment between customer feedback and lifecycle optimization.  This person will be strategic, structured, hypothesis driven, highly analytical, a creative problem solver, an effective communicator, and an excellent team leader. With a strong commercial mindset and creative aptitude this person will have a proven track record identifying opportunities in data and design and translating this into scalable strategies that deliver real performance improvements at scale.  This role reports to the VP / Head of Marketing and will collaborate closely with the marketing, brand, finance, and other functions. WHAT YOU WILL DO 1. Lifecycle Strategy & Roadmap Own the end-to-end lifecycle marketing strategy and roadmap across email, SMS, subscription, loyalty, post-purchase journeys, etc..  Define KPIs, report on performance, identify insights, run effective tests, make recommendations, and deliver tangible performance improvements  Identify key gaps and improvement opportunities and build the initiative roadmap Prioritize goals and initiatives effectively to focus on the most impactful opportunities  Ensure initiatives and outcomes are aligned with overall company goals and targets 2. Email & SMS Management  Develop an impactful Email / SMS strategy including KPIs, goals, and priorities Define the end-to-end customer communication strategy (e.g., onboarding, retention, replenishment, up/cross-sell, win back, re-engagement, cart-abandonment, reminders) Manage the Email and SMS team to deliver high quality campaign / flow development and execution in Klaviyo  Define segments and build personalized journeys that deliver incremental performance Use data driven insights to improve performance and communicate key insights, results, and priorities effectively to the leadership team  Collaborate effectively with the Brand / Creative teams to develop high quality briefs and output align with both performance brand objectives  Proactively track market best practices, new AI capabilities & tools, and industry trends to deliver best in class outcomes Balance promotional, educational, product-focused, and lifecycle messaging to drive revenue while protecting customer trust. Streamline workflows, briefing, reporting, QA, and lifecycle operations for speed, accuracy, and scale. 3. Subscription, Loyalty & Post-Purchase Experience Develop a high impact subscription, loyalty, and post purchase strategy to drive effective financial and customer outcomes Manage the retention team on CRM execution for subscription touchpoints, including subscriber messaging, add-ons, cancellation prevention, churn reduction, and retention. Support loyalty and rewards communications, repeat-purchase nudges, customer education, and winback opportunities. Build product-specific education journeys that reinforce product value, usage, routines, and reasons to continue. 4. Performance, Testing & Reporting Develop segmentation and A/B testing strategies across audiences, subject lines, send timing, offers, creative, messaging, and automated journeys.  Analyze weekly performance across email, SMS, automated flows, subscription touchpoints, and lifecycle campaigns.  Track key metrics including revenue, conversion, click rate, open rate, unsubscribe rate, repeat purchase, subscription conversion, churn signals, deliverability, and LTV.  Build an effective measurement and incrementality testing capability and collaborate closely with acquisition to ensure full-funnel alignment Partner with Analytics and Finance to connect CRM activity to customer behavior, retention outcomes, revenue, and business performance.  5. Customer Support  Lead the customer support team to support overall customers and business goals (including marketing and operations priorities)  Build a AI enabled function that balances customer outcomes, compliance requirements, and business priorities in an impactful and cost effective manner RequirementsWHAT YOU BRING 5+ years of experience in CRM, retention marketing, lifecycle marketing, email/SMS marketing, customer engagement, or related e-commerce marketing roles.  Proven success managing multi-channel lifecycle programs.  Strong experience with segmentation, personalization, A/B testing, customer journeys, and retention analytics.  Experience with subscription, loyalty, or repeat-purchase business models  Experience with CRM and customer engagement tools such as ESPs, SMS platforms, subscription tools, referral/loyalty platforms, e-commerce systems, and reporting tools.  Experience managing campaign calendars, creative briefs, QA processes, launch timelines, and post-campaign reporting.  Strong attention to detail and ability to ensure customer-facing communications are polished, accurate, compliant, and on-brand.  Ability to operate strategically and tactically in a lean, fast-moving environment.  Experience in CPG, supplements, wellness, health, beauty, or DTC e-commerce. People management or team lead experience. BenefitsPERKS & BENEFITS  At Primal, you’ll be part of a fast-growing health and wellness brand where your work truly makes an impact. Join us in our mission to educate, inspire, and empower people to take charge of their health and well-being. By contributing to our dynamic team, you’ll play a vital role in shaping a healthier future. Plus, we offer a range of incredible US benefits and perks, including: Comprehensive Health Benefits  Generous Paid Time Off and Holidays Paid Parental Leave (primary & non-primary)  Short-term and Long-term disability  401K + Match ClassPass membership  Flexible working options  Team Events Product Discounts  Primal Harvest offers a comprehensive benefits package. The annual base salary range for this position is $130,000 - $155,000 USD/year. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to: location, education, skills, training, and experience. This position may also be eligible for an annual discretionary bonus.   Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, or any other legally protected factor. Primal Harvest is committed to offering reasonable accommodation to job applicants with disabilities. Primal Harvest does not accept unsolicited agency resumes and is not responsible for any agency fees related to unsolicited resumes.",1779938594000,"2026-05-28 05:24:00","2026-05-28T03:24:00.000Z",130000,155000,{"jsonldValid":27,"jsonld":560},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Retention and Lifecycle Manager (Primal Harvest)\",\"description\":\"\u003Cp> \u003Cstrong>ABOUT PRIMAL HARVEST \u003C/strong>\u003C/p>\u003Cp>Primal Harvest is a leading holistic wellness brand dedicated to empowering individuals to take charge of their health and well-being through high-quality, natural products. Primal Harvest offers a range of high-quality supplements and wellness products designed to support various health needs, including immunity, gut health, sleep, and joint care.   \u003C/p>\u003Cp>As a Direct-to-Consumer brand, we pride ourselves on transparency, trust, and creating a dependable wellness foundation for our customers. Primal Harvest was founded in 2018 and is a brand of Prime6 Brands GmbH and Primal Harvest LLC, with two international hubs in Miami, Florida, USA and Cologne, Germany. Learn more at primalharvest.de / primalharvest.com \u003C/p>\u003Cp>\u003Cstrong>WORKPLACE \u003C/strong>\u003C/p>\u003Cp>US, Remote. Miami preferred.  \u003C/p>\u003Cp>\u003Cstrong>ABOUT THE ROLE \u003C/strong>\u003C/p>\u003Cp>This role leads Retention & Lifecycle Management for Primal Harvest across the US and EU. This individual will deliver LTV growth by developing a lifecycle management strategy, leading a team, managing testing, and working cross functionally to drive improvements in customer economics, cohort quality, and contribution margin.  \u003C/p>\u003Cp>This role will develop and optimize a high performing end-to-end lifecycle management system (across CRM / account, loyalty, subscription, email / SMS, post purchase, etc.) and partner with acquisition / ecomm teams to ensure full funnel alignment. In addition, this role leads customer support to ensure close alignment between customer feedback and lifecycle optimization.  \u003C/p>\u003Cp>This person will be strategic, structured, hypothesis driven, highly analytical, a creative problem solver, an effective communicator, and an excellent team leader. With a strong commercial mindset and creative aptitude this person will have a proven track record identifying opportunities in data and design and translating this into scalable strategies that deliver real performance improvements at scale.  \u003C/p>\u003Cp>This role reports to the VP / Head of Marketing and will collaborate closely with the marketing, brand, finance, and other functions. \u003C/p>\u003Cp>\u003Cstrong>WHAT YOU WILL DO \u003C/strong>\u003C/p>\u003Cp>1. Lifecycle Strategy & Roadmap \u003C/p>\u003Cul>\u003Cli>Own the end-to-end lifecycle marketing strategy and roadmap across email, SMS, subscription, loyalty, post-purchase journeys, etc..  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Define KPIs, report on performance, identify insights, run effective tests, make recommendations, and deliver tangible performance improvements  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Identify key gaps and improvement opportunities and build the initiative roadmap \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Prioritize goals and initiatives effectively to focus on the most impactful opportunities  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ensure initiatives and outcomes are aligned with overall company goals and targets \u003C/li>\u003C/ul>\u003Cp>2. Email & SMS Management  \u003C/p>\u003Cul>\u003Cli>Develop an impactful Email / SMS strategy including KPIs, goals, and priorities \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Define the end-to-end customer communication strategy (e.g., onboarding, retention, replenishment, up/cross-sell, win back, re-engagement, cart-abandonment, reminders) \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Manage the Email and SMS team to deliver high quality campaign / flow development and execution in Klaviyo  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Define segments and build personalized journeys that deliver incremental performance \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Use data driven insights to improve performance and communicate key insights, results, and priorities effectively to the leadership team  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Collaborate effectively with the Brand / Creative teams to develop high quality briefs and output align with both performance brand objectives  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Proactively track market best practices, new AI capabilities & tools, and industry trends to deliver best in class outcomes \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Balance promotional, educational, product-focused, and lifecycle messaging to drive revenue while protecting customer trust. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Streamline workflows, briefing, reporting, QA, and lifecycle operations for speed, accuracy, and scale. \u003C/li>\u003C/ul>\u003Cp>3. Subscription, Loyalty & Post-Purchase Experience \u003C/p>\u003Cul>\u003Cli>Develop a high impact subscription, loyalty, and post purchase strategy to drive effective financial and customer outcomes \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Manage the retention team on CRM execution for subscription touchpoints, including subscriber messaging, add-ons, cancellation prevention, churn reduction, and retention. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Support loyalty and rewards communications, repeat-purchase nudges, customer education, and winback opportunities. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Build product-specific education journeys that reinforce product value, usage, routines, and reasons to continue. \u003C/li>\u003C/ul>\u003Cp>4. Performance, Testing & Reporting \u003C/p>\u003Cul>\u003Cli>Develop segmentation and A/B testing strategies across audiences, subject lines, send timing, offers, creative, messaging, and automated journeys.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Analyze weekly performance across email, SMS, automated flows, subscription touchpoints, and lifecycle campaigns.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Track key metrics including revenue, conversion, click rate, open rate, unsubscribe rate, repeat purchase, subscription conversion, churn signals, deliverability, and LTV.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Build an effective measurement and incrementality testing capability and collaborate closely with acquisition to ensure full-funnel alignment \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partner with Analytics and Finance to connect CRM activity to customer behavior, retention outcomes, revenue, and business performance.  \u003C/li>\u003C/ul>\u003Cp>5. Customer Support  \u003C/p>\u003Cul>\u003Cli>Lead the customer support team to support overall customers and business goals (including marketing and operations priorities)  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Build a AI enabled function that balances customer outcomes, compliance requirements, and business priorities in an impactful and cost effective manner \u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>\u003Cstrong>WHAT YOU BRING \u003C/strong>\u003C/p>\u003Cul>\u003Cli>5+ years of experience in CRM, retention marketing, lifecycle marketing, email/SMS marketing, customer engagement, or related e-commerce marketing roles.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Proven success managing multi-channel lifecycle programs.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Strong experience with segmentation, personalization, A/B testing, customer journeys, and retention analytics.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience with subscription, loyalty, or repeat-purchase business models  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience with CRM and customer engagement tools such as ESPs, SMS platforms, subscription tools, referral/loyalty platforms, e-commerce systems, and reporting tools.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience managing campaign calendars, creative briefs, QA processes, launch timelines, and post-campaign reporting.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Strong attention to detail and ability to ensure customer-facing communications are polished, accurate, compliant, and on-brand.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ability to operate strategically and tactically in a lean, fast-moving environment.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience in CPG, supplements, wellness, health, beauty, or DTC e-commerce. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>People management or team lead experience. \u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cp>PERKS & BENEFITS  \u003C/p>\u003Cp>At Primal, you’ll be part of a fast-growing health and wellness brand where your work truly makes an impact. Join us in our mission to educate, inspire, and empower people to take charge of their health and well-being. By contributing to our dynamic team, you’ll play a vital role in shaping a healthier future. Plus, we offer a range of incredible US benefits and perks, including: \u003C/p>\u003Cul>\u003Cli>Comprehensive Health Benefits  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Generous Paid Time Off and Holidays \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Paid Parental Leave (primary & non-primary)  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Short-term and Long-term disability  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>401K + Match \u003C/li>\u003C/ul>\u003Cul>\u003Cli>ClassPass membership  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Flexible working options  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Team Events \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Product Discounts  \u003C/li>\u003C/ul>\u003Cp>Primal Harvest offers a comprehensive benefits package. The annual base salary range for this position is $130,000 - $155,000 USD/year. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to: location, education, skills, training, and experience. This position may also be eligible for an annual discretionary bonus.   \u003C/p>\u003Cp>Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, or any other legally protected factor. Primal Harvest is committed to offering reasonable accommodation to job applicants with disabilities. Primal Harvest does not accept unsolicited agency resumes and is not responsible for any agency fees related to unsolicited resumes. \u003C/p>\",\"datePosted\":\"2026-05-28T03:24:00.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Allergy Research Group\",\"sameAs\":\"https://www.allergyresearchgroup.com\",\"logo\":\"https://logo.clearbit.com/allergyresearchgroup.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Allergy Research Group\",\"value\":\"3757852ef36d7d660e316d93b73f67217758818905dd19293f2d1304a298b168\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":562,"slug":563,"title":564,"companyname":565,"companylogo":566,"companyTagline":567,"companyIndustry":135,"city":568,"country":88,"remote":15,"employmentType":569,"department":18,"content_html":570,"content_text":571,"years":21,"createdAt":554,"updatedAtISO":555,"postedAtISO":556,"hasSalary":15,"salaryMin":572,"salaryMax":573,"currency":25,"schema":574},"a579bf44bd6eed2e8a004b334a3e130981409c5befb4cbe1b9a1fd2d6e0b6b77","senior-manager-development-crm-at-genesys-5e97145a4b","Senior Manager, Development (CRM)","Genesys","https://logo.clearbit.com/genesys.com","Orchestrating over 70 billion amazing experiences in more than 100 countries – through cloud, digital and AI technology.","3 Locations",[17],"\u003Cp>Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.\u003C/p>\u003Cp>We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.\u003C/p>\u003Cp>\u003Cb>Role Overview:\u003C/b>\u003C/p>\u003Cp>The Senior Manager, Development (CRM) leads a team of engineers responsible for building, enhancing, and maintaining CRM capabilities within the Genesys Cloud platform. This role partners closely with product, design, and business stakeholders to deliver scalable, reliable, and secure customer engagement solutions. The Senior Manager drives technical strategy, ensures high-quality delivery, and fosters an inclusive, collaborative engineering culture. This leader also aligns CRM initiatives with broader platform architecture and business goals.\u003C/p>\u003Cp>The Genesys Cloud CRM integration platform powers integrations with Salesforce, ServiceNow, Zendesk, Chrome, and our embedded framework. As Senior Manager, CRM Integrations, you will lead teams responsible for building and scaling deep integrations with telephony providers, customer relationship management platforms, and the AWS ecosystem.\u003C/p>\u003Cp>This role requires strong leadership capability, technical depth, and the ability to operate effectively across product, engineering, and partner-facing work. You should have a solid understanding of modern web UI frameworks and REST API-based architectures, along with a track record of leading teams through complex technical and operational challenges.\u003C/p>\u003Cp>\u003Cb>Location\u003C/b>: Remote within US (not limited to the states that the job is tagged to)\u003C/p>\u003Cp>\u003Cb>Key Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead and scale multiple agile engineering teams delivering high-impact CRM integration capabilities across the Genesys Cloud platform\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own end-to-end delivery across integration domains, ensuring alignment on priorities, dependencies, and execution outcomes across teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive technical strategy for CRM integrations, enabling scalable, reliable, and secure solutions across Salesforce, ServiceNow, Zendesk, and partner ecosystems\u003C/p>\u003C/li>\u003Cli>\u003Cp>Influence architectural decisions across teams, balancing short-term delivery with long-term platform evolution and performance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Product Management and senior stakeholders to translate business priorities into execution plans that deliver measurable customer and platform impact\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and evolve modern integration architectures using REST APIs, cloud-native services, and web-based UI frameworks\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strengthen engineering excellence by driving best practices in code quality, testing, CI/CD, and operational reliability\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and mentor managers and engineers, fostering accountability, growth, and a culture of collaboration and continuous improvement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify and resolve delivery risks early, ensuring predictable execution across complex, multi-team initiatives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with internal architects and external partners to design and deliver strategic integrations that expand platform capabilities and ecosystem value\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Proven experience leading and developing high-performing software engineering teams in cloud or SaaS environments\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong technical background in system design, scalability, performance, and reliability\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working with CRM platforms or customer engagement systems\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with CRM integration interfaces such as OpenCTI, Lightning, APEX, or OpenFrame\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with modern JavaScript or TypeScript frameworks such as Vue or Svelte\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to define and execute technical strategy aligned with business objectives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong cross-functional collaboration skills with product, design, and engineering stakeholders\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track record of delivering complex, multi-team technical initiatives with high quality and predictability\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience with large-scale cloud platforms such as AWS, Azure, or GCP\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with contact center or customer experience technologies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with serverless architectures, including AWS Lambda, and frameworks such as NestJS\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background in API and microservices architecture design and integration\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience leading distributed or globally diverse engineering teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong data-driven mindset with experience using metrics to guide engineering improvements\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What Makes This Role Exciting:\u003C/b>\u003C/p>\u003Cp>This role offers the opportunity to make a meaningful impact by shaping CRM capabilities within the Genesys Cloud platform, supporting customer experiences at global scale. You’ll work with modern, cloud-native technologies to build innovative solutions that directly influence how organizations connect with their customers. As a Senior Manager, you’ll play a key role in driving technical direction while empowering a high-performing engineering team. This is a chance to lead impactful work while staying close to cutting-edge technology.\u003C/p>\u003Cp>\u003Ci>#LI-Remote\u003C/i>\u003C/p>\u003Cp>\u003Cb>Compensation:\u003C/b>\u003C/p>\u003Cp>This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>opportunities.  \u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>$182,800.00 - $321,400.00\u003Cp>\u003Cb>Benefits:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, and Vision Insurance. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Telehealth coverage\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible work schedules and work from home opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Development and career growth opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Open Time Off in addition to 10 paid holidays\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) matching program\u003C/p>\u003C/li>\u003Cli>\u003Cp>Adoption Assistance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility treatments\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Click here to view a summary overview of our Benefits. \u003C/p>\u003Cp>If a Genesys employee referred you, please use the link they sent you to apply.\u003C/p>\u003Cp>\u003Cb>About Genesys:\u003C/b>\u003C/p>\u003Cp>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.\u003C/p>\u003Cp>\u003Cb>Reasonable Accommodations:\u003C/b>\u003C/p>\u003Cp>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.\u003C/p>\u003Cp>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\u003C/p>\u003Cp>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.\u003C/p>\u003Cp>\u003Cb>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>expression, marital\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> status, domestic partner \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>status, national\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> origin, genetics, \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>disability, military\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> and veteran status, and other protected characteristics.\u003C/b>\u003C/p>\u003Cp>\u003Ci>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.\u003C/i>\u003C/p>","Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Role Overview:The Senior Manager, Development (CRM) leads a team of engineers responsible for building, enhancing, and maintaining CRM capabilities within the Genesys Cloud platform. This role partners closely with product, design, and business stakeholders to deliver scalable, reliable, and secure customer engagement solutions. The Senior Manager drives technical strategy, ensures high-quality delivery, and fosters an inclusive, collaborative engineering culture. This leader also aligns CRM initiatives with broader platform architecture and business goals.The Genesys Cloud CRM integration platform powers integrations with Salesforce, ServiceNow, Zendesk, Chrome, and our embedded framework. As Senior Manager, CRM Integrations, you will lead teams responsible for building and scaling deep integrations with telephony providers, customer relationship management platforms, and the AWS ecosystem.This role requires strong leadership capability, technical depth, and the ability to operate effectively across product, engineering, and partner-facing work. You should have a solid understanding of modern web UI frameworks and REST API-based architectures, along with a track record of leading teams through complex technical and operational challenges.Location: Remote within US (not limited to the states that the job is tagged to)Key Responsibilities:Lead and scale multiple agile engineering teams delivering high-impact CRM integration capabilities across the Genesys Cloud platformOwn end-to-end delivery across integration domains, ensuring alignment on priorities, dependencies, and execution outcomes across teamsDrive technical strategy for CRM integrations, enabling scalable, reliable, and secure solutions across Salesforce, ServiceNow, Zendesk, and partner ecosystemsInfluence architectural decisions across teams, balancing short-term delivery with long-term platform evolution and performancePartner with Product Management and senior stakeholders to translate business priorities into execution plans that deliver measurable customer and platform impactBuild and evolve modern integration architectures using REST APIs, cloud-native services, and web-based UI frameworksStrengthen engineering excellence by driving best practices in code quality, testing, CI/CD, and operational reliabilityDevelop and mentor managers and engineers, fostering accountability, growth, and a culture of collaboration and continuous improvementIdentify and resolve delivery risks early, ensuring predictable execution across complex, multi-team initiativesCollaborate with internal architects and external partners to design and deliver strategic integrations that expand platform capabilities and ecosystem valueRequired Qualifications:Proven experience leading and developing high-performing software engineering teams in cloud or SaaS environmentsStrong technical background in system design, scalability, performance, and reliabilityExperience working with CRM platforms or customer engagement systemsFamiliarity with CRM integration interfaces such as OpenCTI, Lightning, APEX, or OpenFrameExperience with modern JavaScript or TypeScript frameworks such as Vue or SvelteDemonstrated ability to define and execute technical strategy aligned with business objectivesStrong cross-functional collaboration skills with product, design, and engineering stakeholdersTrack record of delivering complex, multi-team technical initiatives with high quality and predictabilityPreferred Qualifications:Experience with large-scale cloud platforms such as AWS, Azure, or GCPFamiliarity with contact center or customer experience technologiesExperience with serverless architectures, including AWS Lambda, and frameworks such as NestJSBackground in API and microservices architecture design and integrationExperience leading distributed or globally diverse engineering teamsStrong data-driven mindset with experience using metrics to guide engineering improvementsWhat Makes This Role Exciting:This role offers the opportunity to make a meaningful impact by shaping CRM capabilities within the Genesys Cloud platform, supporting customer experiences at global scale. You’ll work with modern, cloud-native technologies to build innovative solutions that directly influence how organizations connect with their customers. As a Senior Manager, you’ll play a key role in driving technical direction while empowering a high-performing engineering team. This is a chance to lead impactful work while staying close to cutting-edge technology.#LI-RemoteCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  $182,800.00 - $321,400.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsClick here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.",182800,321400,{"jsonldValid":15,"jsonld":88},{"id":576,"slug":577,"title":578,"companyname":579,"companylogo":580,"companyTagline":581,"companyIndustry":135,"city":236,"country":88,"remote":15,"employmentType":582,"department":90,"content_html":583,"content_text":584,"years":21,"createdAt":585,"updatedAtISO":586,"postedAtISO":587,"hasSalary":15,"salaryMin":588,"salaryMax":589,"currency":25,"schema":590},"7b45ab5545ba82bfd65833ae803d435b70bfaf662a2df2ac4418b7f9225e0320","senior-customer-marketing-manager-advocacy-at-clio-cloud-based-legal-technology-3836421e49","Senior Customer Marketing Manager, Advocacy","Clio - Cloud-Based Legal Technology","https://logo.clearbit.com/clio.com","Transforming the legal experience for all.",[17],"\u003Cp>Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. \u003C/p>\u003Cp>We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.\u003C/p>\u003Ch1>\u003Cb>Summary:\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We are currently seeking a \u003Cb>Senior Customer Marketing Manager\u003C/b> to join our \u003Cb>Customer Marketing Team\u003C/b> in \u003Cb>Burnaby, Toronto, or Calgary. We are also open to candidates across Canada or the U.S.\u003C/b>\u003C/p>\u003Cp>This is a 12-Month Fixed Term Contract. \u003C/p>\u003Ch2>\u003C/h2>\u003Ch2>What your team does: \u003C/h2>\u003Cp>At Clio, we LOVE our customers. As the world’s most popular cloud-based legal software, we know that we’re only as successful as the law firms we enable. The Customer Marketing function is focused on helping our customers be as successful as they can, by getting them to fall in love with our products, adopt new features and functions, and evangelise the product to others.\u003C/p>\u003Ch2>\u003C/h2>\u003Ch2>Who you are: \u003C/h2>\u003Cp>We are seeking a strategic Senior Customer Marketing Manager to lead the growth and optimisation of Clio’s referral programme. You have a proven track record of building and scaling successful referral programmes, driving customer engagement, and delivering measurable results. You’ll design initiatives that motivate and empower customers to refer others while ensuring a seamless and rewarding experience. Leveraging data and insights, you will refine and scale the referral programme to align with broader marketing and business goals. This role requires strategic vision, creative problem-solving, and a passion for creating exceptional customer experiences.\u003C/p>\u003Ch2>\u003C/h2>\u003Ch2>You will:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Design and launch new experiments to further extend our referral program.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own channel goals, track performance, and report on key metrics, including referral rates, MQLs, pipeline contribution, and ROI.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor and analyse program performance metrics, providing actionable insights and data-driven recommendations for improvement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Leverage customer and data insights to identify opportunities for new segmentation strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously test and optimise referral workflows, incentives, and messaging to enhance user experience and conversion rates.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with a dynamic cross-functional team to align referral initiatives with overall business objectives and ensure smooth program integration.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What you have:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>5+ years of experience in B2B software as a growth, demand generation, or customer marketer.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exceptional written and verbal communication skills with the ability to create engaging content.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven success in driving pipeline growth and revenue through integrated campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent relationship-building skills and a strong positive attitude.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expertise with sales and marketing tools such as Salesforce, Ambassador, Sendoso, Pendo, and marketing automation platforms.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong problem solving skills and willingness to roll up your sleeves and get stuff done. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven cross functional collaboration skills and the ability to work with sales, customer success, and marketing teams. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong project management skills and comfort with Asana or other project management tools\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to thrive in a fast-paced environment with high expectations and tight deadlines\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical skills and ability to use data to inform decision-making and strategy development\u003C/p>\u003C/li>\u003C/ul>This role is a backfill for an existing position.\u003Cp>\u003Cb>What you will find here:\u003C/b>\u003C/p>\u003Cp>Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.\u003Cbr> \u003C/p>\u003Cp>\u003Cb>Some highlights of our Total Rewards program include: \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Competitive, equitable salary with top-tier health benefits, dental, and vision insurance \u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. \u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Flexible time off policy, with an encouraged 20 days off per year.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>$2000 annual counseling benefit\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>RRSP matching and RESP contribution \u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years\u003C/span>\u003C/p>\u003C/li>\u003C/ul>The expected salary range* for this role is $108,000 to $127,000 to $146,000 CAD. There are a separate set of salary bands for other regions based on local currency.\u003Cp>\u003Cspan>\u003Cbr>\u003C/span>\u003C/p>\u003Cp>\u003Ci>\u003Cspan>*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.\u003C/span>\u003C/i>\u003C/p>\u003Cp>\u003Cb>Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility \u003C/b>\u003C/p>\u003Cp>Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.\u003C/p>\u003Cp>Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.\u003C/p>\u003Cp>Learn more about our culture at clio.com/careers\u003C/p>\u003Cp>We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.\u003C/p>\u003Cp>\u003Ci>\u003Cb>Disclaimer: \u003C/b>We only communicate with candidates through official @clio.com email addresses.\u003C/i>\u003C/p>","Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.Summary:We are currently seeking a Senior Customer Marketing Manager to join our Customer Marketing Team in Burnaby, Toronto, or Calgary. We are also open to candidates across Canada or the U.S.This is a 12-Month Fixed Term Contract. What your team does: At Clio, we LOVE our customers. As the world’s most popular cloud-based legal software, we know that we’re only as successful as the law firms we enable. The Customer Marketing function is focused on helping our customers be as successful as they can, by getting them to fall in love with our products, adopt new features and functions, and evangelise the product to others.Who you are: We are seeking a strategic Senior Customer Marketing Manager to lead the growth and optimisation of Clio’s referral programme. You have a proven track record of building and scaling successful referral programmes, driving customer engagement, and delivering measurable results. You’ll design initiatives that motivate and empower customers to refer others while ensuring a seamless and rewarding experience. Leveraging data and insights, you will refine and scale the referral programme to align with broader marketing and business goals. This role requires strategic vision, creative problem-solving, and a passion for creating exceptional customer experiences.You will:Design and launch new experiments to further extend our referral program.Own channel goals, track performance, and report on key metrics, including referral rates, MQLs, pipeline contribution, and ROI.Monitor and analyse program performance metrics, providing actionable insights and data-driven recommendations for improvement.Leverage customer and data insights to identify opportunities for new segmentation strategies.Continuously test and optimise referral workflows, incentives, and messaging to enhance user experience and conversion rates.Work with a dynamic cross-functional team to align referral initiatives with overall business objectives and ensure smooth program integration.What you have:5+ years of experience in B2B software as a growth, demand generation, or customer marketer.Exceptional written and verbal communication skills with the ability to create engaging content.Proven success in driving pipeline growth and revenue through integrated campaigns.Excellent relationship-building skills and a strong positive attitude.Expertise with sales and marketing tools such as Salesforce, Ambassador, Sendoso, Pendo, and marketing automation platforms.Strong problem solving skills and willingness to roll up your sleeves and get stuff done. Proven cross functional collaboration skills and the ability to work with sales, customer success, and marketing teams. Strong project management skills and comfort with Asana or other project management toolsProven ability to thrive in a fast-paced environment with high expectations and tight deadlinesStrong analytical skills and ability to use data to inform decision-making and strategy developmentThis role is a backfill for an existing position.What you will find here:Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. Flexible time off policy, with an encouraged 20 days off per year.$2000 annual counseling benefitRRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 yearsThe expected salary range* for this role is $108,000 to $127,000 to $146,000 CAD. There are a separate set of salary bands for other regions based on local currency.*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.Learn more about our culture at clio.com/careersWe're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.Disclaimer: We only communicate with candidates through official @clio.com email addresses.",1779895513000,"2026-05-27 17:25:35","2026-05-27T15:25:35.000Z",108000,127000,{"jsonldValid":15,"jsonld":88},{"id":592,"slug":593,"title":594,"companyname":595,"companylogo":88,"city":446,"country":14,"remote":27,"employmentType":596,"department":90,"content_html":597,"content_text":598,"years":21,"createdAt":599,"updatedAtISO":600,"postedAtISO":601,"hasSalary":15,"salaryMin":96,"salaryMax":602,"currency":25,"schema":603},"8ba4b87b5bd01ac7cf1fb0428274f0b7f8b35b7694fef993c856ff384d36707c","customer-marketer-at-apollo-f36660f80a","Customer Marketer","apollo",[17],"\u003Cp>Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>We're looking for a \u003Cstrong>Customer Marketing Manager\u003C/strong> who is equal parts relationship builder and system architect. You love talking to customers, hearing their stories, and turning those stories into content and experiences that move deals and build brand. You're also the kind of person who builds the engine, not just runs it.\u003C/p>\n\u003Cp>In this role, you'll own Apollo's customer advocacy program end to end. That means case studies, testimonials, a growing community of engaged advocates, and the infrastructure to make all of it work at scale. You'll partner closely with Sales to make sure reps have exactly the right customer proof at exactly the right moment. And you'll go beyond the basics to help Apollo build something rare in B2B: a real, engaged customer community, especially upmarket.\u003C/p>\n\u003Cp>This is a senior IC role. You'll inherit some early-stage work and turn it into a real program.\u003C/p>\n\u003Cp>\u003Cstrong>Why this role?\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Real business impact.\u003C/strong> The right customer story at the right moment can close a deal. You'll see it happen.\u003C/li>\n\u003Cli>\u003Cstrong>Build something from scratch.\u003C/strong> There's no playbook to follow here. You'll write it.\u003C/li>\n\u003Cli>\u003Cstrong>Work with customers who love the product.\u003C/strong> Apollo users are passionate. This is a good problem to have.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What you'll do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Own case study production\u003C/strong> from interview to publish, and make sure reps actually use the content. If it lives in a folder nobody opens, it doesn't count.\u003C/li>\n\u003Cli>\u003Cstrong>Build and manage a testimonial library\u003C/strong> that's always fresh, always accessible, and growing. You'll know what's in it better than anyone.\u003C/li>\n\u003Cli>\u003Cstrong>Run a customer advocate community\u003C/strong> — a curated group of customers who are tapped for testimonials, co-marketing, content, speaking opportunities at ApolloNEXT, and more.\u003C/li>\n\u003Cli>\u003Cstrong>Own public advocacy at scale.\u003C/strong> You'll build and run a program that gets advocates singing Apollo's praises where it matters — LinkedIn, G2, community forums, and beyond. Whether organic or incentivized, you'll know how to activate customers to speak up and make it worth their while.\u003C/li>\n\u003Cli>\u003Cstrong>Help Sales close.\u003C/strong> When a rep needs a reference, you're the person who finds the right match fast. You know the advocates, the use cases, and the industries.\u003C/li>\n\u003Cli>\u003Cstrong>Build AI-powered systems\u003C/strong> for each of these programs. Tracking, matching, outreach, production — if it can be automated or accelerated with AI, you'll figure out how.\u003C/li>\n\u003Cli>\u003Cstrong>Build the strategy to scale this program.\u003C/strong> You'll assess what exists, build on top of it, and bring customer stories to the forefront of Apollo's brand. We want customers shouting from the rooftops. You'll make that happen.\u003C/li>\n\u003Cli>\u003Cstrong>Experiment with community programming.\u003C/strong> Dinners for VP+ buyers, a podcast series with power users, online communities for GTM leaders, AMAs with Apollo's best customers. You'll have room to test what works and double down on what does.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What you bring:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>5+ years\u003C/strong> in customer marketing, community, or advocacy at a B2B SaaS company. You've run a reference program, built case studies, and managed a community — not just contributed to one.\u003C/li>\n\u003Cli>\u003Cstrong>Relationship builder.\u003C/strong> Customers trust you. You know how to nurture advocates without burning them out.\u003C/li>\n\u003Cli>\u003Cstrong>Sales instincts.\u003C/strong> You understand how reference selling works and you know what reps need, not just what's nice to have.\u003C/li>\n\u003Cli>\u003Cstrong>Content sense.\u003C/strong> You can spot a great story, guide an interview, and know when a case study is actually good.\u003C/li>\n\u003Cli>\u003Cstrong>Operator mindset.\u003C/strong> You build systems, not one-off projects. You think in workflows and you document what you build.\u003C/li>\n\u003Cli>\u003Cstrong>AI fluency.\u003C/strong> You're actively using AI to move faster and build smarter. Claude, Notion AI, and similar tools are already part of how you work.\u003C/li>\n\u003Cli>\u003Cstrong>Upmarket instincts.\u003C/strong> You understand what enterprise and mid-market buyers respond to and you know that a happy SMB reference doesn't close a $200K deal.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus points if:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You've built or scaled an executive customer community (dinners, councils, roundtables)\u003C/li>\n\u003Cli>You've produced a podcast or video series featuring customers\u003C/li>\n\u003Cli>You've worked at a company where customer advocacy was genuinely a revenue lever, not a PR function\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Why Apollo\u003C/strong>\u003C/p>\n\u003Cp>Apollo is the go-to-market platform for modern sales teams. Our customers are some of the sharpest operators in the industry and they have strong opinions about what works. In this role, you'll build real relationships with them, tell their stories, and help Apollo earn the kind of trust that turns customers into champions.\u003C/p>\n\u003Cp>The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u003C/p>\n\u003Cp>Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u003C/p>\u003Cp>Tier 1 Pay Range (San Francisco, New York City, Seattle)\u003C/p>\u003Cp>$188,400—$235,400 USD\u003C/p>\u003Cp>Tier 2 Pay Range (All other US Locations)\u003C/p>\u003Cp>$163,800—$204,700 USD\u003C/p>\u003Cp>The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u003C/p>\n\u003Cp>Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u003C/p>\u003Cp>Pay Transparency Range\u003C/p>\u003Cp>$142,400—$204,700 USD\u003C/p>\u003Ch3>We are AI Native\u003C/h3>\n\u003Cp>Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.\u003C/p>\n\u003Ch3>Why You’ll Love Working at Apollo\u003C/h3>\n\u003Cp>At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u003Cstrong>take extreme ownership\u003C/strong> of our work, \u003Cstrong>move with focus and urgency\u003C/strong>, and \u003Cstrong>learn voraciously\u003C/strong> to stay ahead.\u003C/p>\n\u003Cp>We invest deeply in your growth, ensuring you have the resources, support, and autonomy to \u003Cstrong>own your role and make a real impact\u003C/strong>. Collaboration is at our core—we’re \u003Cstrong>all for one\u003C/strong>, meaning you’ll have a team across departments ready to help you succeed. We encourage \u003Cstrong>bold ideas and courageous action\u003C/strong>, giving you the freedom to experiment, take smart risks, and drive big wins.\u003C/p>\n\u003Cp>If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. \u003C/p>\n\u003Cp>Learn more here!\u003C/p>","Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.About the Role\nWe're looking for a Customer Marketing Manager who is equal parts relationship builder and system architect. You love talking to customers, hearing their stories, and turning those stories into content and experiences that move deals and build brand. You're also the kind of person who builds the engine, not just runs it.\nIn this role, you'll own Apollo's customer advocacy program end to end. That means case studies, testimonials, a growing community of engaged advocates, and the infrastructure to make all of it work at scale. You'll partner closely with Sales to make sure reps have exactly the right customer proof at exactly the right moment. And you'll go beyond the basics to help Apollo build something rare in B2B: a real, engaged customer community, especially upmarket.\nThis is a senior IC role. You'll inherit some early-stage work and turn it into a real program.\nWhy this role?\n\nReal business impact. The right customer story at the right moment can close a deal. You'll see it happen.\nBuild something from scratch. There's no playbook to follow here. You'll write it.\nWork with customers who love the product. Apollo users are passionate. This is a good problem to have.\n\nWhat you'll do:\n\nOwn case study production from interview to publish, and make sure reps actually use the content. If it lives in a folder nobody opens, it doesn't count.\nBuild and manage a testimonial library that's always fresh, always accessible, and growing. You'll know what's in it better than anyone.\nRun a customer advocate community — a curated group of customers who are tapped for testimonials, co-marketing, content, speaking opportunities at ApolloNEXT, and more.\nOwn public advocacy at scale. You'll build and run a program that gets advocates singing Apollo's praises where it matters — LinkedIn, G2, community forums, and beyond. Whether organic or incentivized, you'll know how to activate customers to speak up and make it worth their while.\nHelp Sales close. When a rep needs a reference, you're the person who finds the right match fast. You know the advocates, the use cases, and the industries.\nBuild AI-powered systems for each of these programs. Tracking, matching, outreach, production — if it can be automated or accelerated with AI, you'll figure out how.\nBuild the strategy to scale this program. You'll assess what exists, build on top of it, and bring customer stories to the forefront of Apollo's brand. We want customers shouting from the rooftops. You'll make that happen.\nExperiment with community programming. Dinners for VP+ buyers, a podcast series with power users, online communities for GTM leaders, AMAs with Apollo's best customers. You'll have room to test what works and double down on what does.\n\nWhat you bring:\n\n5+ years in customer marketing, community, or advocacy at a B2B SaaS company. You've run a reference program, built case studies, and managed a community — not just contributed to one.\nRelationship builder. Customers trust you. You know how to nurture advocates without burning them out.\nSales instincts. You understand how reference selling works and you know what reps need, not just what's nice to have.\nContent sense. You can spot a great story, guide an interview, and know when a case study is actually good.\nOperator mindset. You build systems, not one-off projects. You think in workflows and you document what you build.\nAI fluency. You're actively using AI to move faster and build smarter. Claude, Notion AI, and similar tools are already part of how you work.\nUpmarket instincts. You understand what enterprise and mid-market buyers respond to and you know that a happy SMB reference doesn't close a $200K deal.\n\nBonus points if:\n\nYou've built or scaled an executive customer community (dinners, councils, roundtables)\nYou've produced a podcast or video series featuring customers\nYou've worked at a company where customer advocacy was genuinely a revenue lever, not a PR function\n\nWhy Apollo\nApollo is the go-to-market platform for modern sales teams. Our customers are some of the sharpest operators in the industry and they have strong opinions about what works. In this role, you'll build real relationships with them, tell their stories, and help Apollo earn the kind of trust that turns customers into champions.\nThe listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\nAdditional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.Tier 1 Pay Range (San Francisco, New York City, Seattle)$188,400—$235,400 USDTier 2 Pay Range (All other US Locations)$163,800—$204,700 USDThe listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\nAdditional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.Pay Transparency Range$142,400—$204,700 USDWe are AI Native\nApollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.\nWhy You’ll Love Working at Apollo\nAt Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.\nWe invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.\nIf you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. \nLearn more here!",1779873944000,"2026-05-27 11:26:12","2026-05-22T13:57:10.000Z",235400,{"jsonldValid":27,"jsonld":604},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Customer Marketer\",\"description\":\"\u003Cp>Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\\n\u003Cp>We're looking for a \u003Cstrong>Customer Marketing Manager\u003C/strong> who is equal parts relationship builder and system architect. You love talking to customers, hearing their stories, and turning those stories into content and experiences that move deals and build brand. You're also the kind of person who builds the engine, not just runs it.\u003C/p>\\n\u003Cp>In this role, you'll own Apollo's customer advocacy program end to end. That means case studies, testimonials, a growing community of engaged advocates, and the infrastructure to make all of it work at scale. You'll partner closely with Sales to make sure reps have exactly the right customer proof at exactly the right moment. And you'll go beyond the basics to help Apollo build something rare in B2B: a real, engaged customer community, especially upmarket.\u003C/p>\\n\u003Cp>This is a senior IC role. You'll inherit some early-stage work and turn it into a real program.\u003C/p>\\n\u003Cp>\u003Cstrong>Why this role?\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Real business impact.\u003C/strong> The right customer story at the right moment can close a deal. You'll see it happen.\u003C/li>\\n\u003Cli>\u003Cstrong>Build something from scratch.\u003C/strong> There's no playbook to follow here. You'll write it.\u003C/li>\\n\u003Cli>\u003Cstrong>Work with customers who love the product.\u003C/strong> Apollo users are passionate. This is a good problem to have.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What you'll do:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Own case study production\u003C/strong> from interview to publish, and make sure reps actually use the content. If it lives in a folder nobody opens, it doesn't count.\u003C/li>\\n\u003Cli>\u003Cstrong>Build and manage a testimonial library\u003C/strong> that's always fresh, always accessible, and growing. You'll know what's in it better than anyone.\u003C/li>\\n\u003Cli>\u003Cstrong>Run a customer advocate community\u003C/strong> — a curated group of customers who are tapped for testimonials, co-marketing, content, speaking opportunities at ApolloNEXT, and more.\u003C/li>\\n\u003Cli>\u003Cstrong>Own public advocacy at scale.\u003C/strong> You'll build and run a program that gets advocates singing Apollo's praises where it matters — LinkedIn, G2, community forums, and beyond. Whether organic or incentivized, you'll know how to activate customers to speak up and make it worth their while.\u003C/li>\\n\u003Cli>\u003Cstrong>Help Sales close.\u003C/strong> When a rep needs a reference, you're the person who finds the right match fast. You know the advocates, the use cases, and the industries.\u003C/li>\\n\u003Cli>\u003Cstrong>Build AI-powered systems\u003C/strong> for each of these programs. Tracking, matching, outreach, production — if it can be automated or accelerated with AI, you'll figure out how.\u003C/li>\\n\u003Cli>\u003Cstrong>Build the strategy to scale this program.\u003C/strong> You'll assess what exists, build on top of it, and bring customer stories to the forefront of Apollo's brand. We want customers shouting from the rooftops. You'll make that happen.\u003C/li>\\n\u003Cli>\u003Cstrong>Experiment with community programming.\u003C/strong> Dinners for VP+ buyers, a podcast series with power users, online communities for GTM leaders, AMAs with Apollo's best customers. You'll have room to test what works and double down on what does.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What you bring:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>5+ years\u003C/strong> in customer marketing, community, or advocacy at a B2B SaaS company. You've run a reference program, built case studies, and managed a community — not just contributed to one.\u003C/li>\\n\u003Cli>\u003Cstrong>Relationship builder.\u003C/strong> Customers trust you. You know how to nurture advocates without burning them out.\u003C/li>\\n\u003Cli>\u003Cstrong>Sales instincts.\u003C/strong> You understand how reference selling works and you know what reps need, not just what's nice to have.\u003C/li>\\n\u003Cli>\u003Cstrong>Content sense.\u003C/strong> You can spot a great story, guide an interview, and know when a case study is actually good.\u003C/li>\\n\u003Cli>\u003Cstrong>Operator mindset.\u003C/strong> You build systems, not one-off projects. You think in workflows and you document what you build.\u003C/li>\\n\u003Cli>\u003Cstrong>AI fluency.\u003C/strong> You're actively using AI to move faster and build smarter. Claude, Notion AI, and similar tools are already part of how you work.\u003C/li>\\n\u003Cli>\u003Cstrong>Upmarket instincts.\u003C/strong> You understand what enterprise and mid-market buyers respond to and you know that a happy SMB reference doesn't close a $200K deal.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Bonus points if:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>You've built or scaled an executive customer community (dinners, councils, roundtables)\u003C/li>\\n\u003Cli>You've produced a podcast or video series featuring customers\u003C/li>\\n\u003Cli>You've worked at a company where customer advocacy was genuinely a revenue lever, not a PR function\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Why Apollo\u003C/strong>\u003C/p>\\n\u003Cp>Apollo is the go-to-market platform for modern sales teams. Our customers are some of the sharpest operators in the industry and they have strong opinions about what works. In this role, you'll build real relationships with them, tell their stories, and help Apollo earn the kind of trust that turns customers into champions.\u003C/p>\\n\u003Cp>The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\\\"OTE\\\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u003C/p>\\n\u003Cp>Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u003C/p>\u003Cp>Tier 1 Pay Range (San Francisco, New York City, Seattle)\u003C/p>\u003Cp>$188,400—$235,400 USD\u003C/p>\u003Cp>Tier 2 Pay Range (All other US Locations)\u003C/p>\u003Cp>$163,800—$204,700 USD\u003C/p>\u003Cp>The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\\\"OTE\\\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u003C/p>\\n\u003Cp>Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u003C/p>\u003Cp>Pay Transparency Range\u003C/p>\u003Cp>$142,400—$204,700 USD\u003C/p>\u003Ch3>We are AI Native\u003C/h3>\\n\u003Cp>Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.\u003C/p>\\n\u003Ch3>Why You’ll Love Working at Apollo\u003C/h3>\\n\u003Cp>At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u003Cstrong>take extreme ownership\u003C/strong> of our work, \u003Cstrong>move with focus and urgency\u003C/strong>, and \u003Cstrong>learn voraciously\u003C/strong> to stay ahead.\u003C/p>\\n\u003Cp>We invest deeply in your growth, ensuring you have the resources, support, and autonomy to \u003Cstrong>own your role and make a real impact\u003C/strong>. Collaboration is at our core—we’re \u003Cstrong>all for one\u003C/strong>, meaning you’ll have a team across departments ready to help you succeed. We encourage \u003Cstrong>bold ideas and courageous action\u003C/strong>, giving you the freedom to experiment, take smart risks, and drive big wins.\u003C/p>\\n\u003Cp>If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. \u003C/p>\\n\u003Cp>Learn more here!\u003C/p>\",\"datePosted\":\"2026-05-22T13:57:10.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"apollo\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"apollo\",\"value\":\"8ba4b87b5bd01ac7cf1fb0428274f0b7f8b35b7694fef993c856ff384d36707c\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":606,"slug":607,"title":608,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":609,"country":14,"remote":15,"employmentType":610,"department":18,"content_html":611,"content_text":612,"years":21,"createdAt":613,"updatedAtISO":614,"postedAtISO":615,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":616},"e3332526e47c22492341323d5460869e1a9e9a08de1ff1c29144ac4f46fc0089","associate-clinical-specialist-crm-jupiter-fl-at-medtronic-3d109abbd2","Associate Clinical Specialist CRM - Jupiter, FL","Jupiter",[17],"We anticipate the application window for this opening will close on - 29 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE - POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Technical Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/li>\u003Cli>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/li>\u003Cli>Supports implants of all CRM products post sign-off\u003C/li>\u003Cli>Provides on-call support as needed on evenings and weekends post sign-off\u003C/li>\u003Cli>Provide troubleshooting support as requested\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Operational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Assures completion of patient registration and any other required hospital documentation\u003C/li>\u003Cli>Helps manage consignment inventory and trunk inventory once obtained\u003C/li>\u003Cli>Provides additional inventory support to meet customer needs\u003C/li>\u003Cli>Maintains software on programmers throughout the district as directed\u003C/li>\u003Cli>Assists with managing daily coverage logistics as needed\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/li>\u003Cli>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Sales Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/li>\u003Cli>Assists with obtaining customer POs throughout the quarter\u003C/li>\u003Cli>Has a basic understanding of the competitive landscape\u003C/li>\u003Cli>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ongoing Technical Development\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Stays up to date on new products, solutions, and patient management offerings\u003C/li>\u003Cli>Completes all assigned training in a timely manner\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Performs other related duties as assigned\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - MINIMUM QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Bachelor’s Degree\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>B.A./B.S. Degree in nursing, life sciences, biomedical engineering\u003C/li>\u003Cli>Cath Lab, EP Lab, hospital/clinic or cardiology experience\u003C/li>\u003Cli>Experience teaching and educating medical personnel, peers and technical support personnel\u003C/li>\u003Cli>Thorough working knowledge of medical terminology and the medical device industry\u003C/li>\u003Cli>Excellent customer service skills\u003C/li>\u003Cli>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/li>\u003Cli>Excellent interpersonal, written/verbal communication skills\u003C/li>\u003Cli>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/li>\u003Cli>Strong work ethic in accomplishing objectives of the position\u003C/li>\u003Cli>Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)\u003C/li>\u003Cli>Ability to meet vendor credentialing requirements\u003C/li>\u003Cli>IBHRE certification (below Prin level – required for Prin level)\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/li>\u003Cli>Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/li>\u003Cli>Continuous verbal and written communication\u003C/li>\u003Cli>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/li>\u003Cli>Sitting, standing and/or walking for up to eight plus hours per day\u003C/li>\u003Cli>Environmental exposures include eye protection, infectious disease and radiation\u003C/li>\u003Cli>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/li>\u003Cli>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/li>\u003Cli>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/li>\u003Cli>Frequent bending/stooping, squatting and balance\u003C/li>\u003Cli>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/li>\u003Cli>Must be able to drive approximately 80% of the time within assigned territory.\u003C/li>\u003Cli>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/li>\u003Cli>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum travel of 10%\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $60,000.00 - $72,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 29 May 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.comA DAY IN THE LIFE - POSITION RESPONSIBILITIES:Technical SupportSuccessfully completes CRM Field Technical Training – including online and field-based trainingPerforms checks/interrogations of all CRM medical device systems post sign-offSupports implants of all CRM products post sign-offProvides on-call support as needed on evenings and weekends post sign-offProvide troubleshooting support as requestedOperational SupportAssures completion of patient registration and any other required hospital documentationHelps manage consignment inventory and trunk inventory once obtainedProvides additional inventory support to meet customer needsMaintains software on programmers throughout the district as directedAssists with managing daily coverage logistics as neededEducational SupportEducates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completedAssists with educating and training new Clinical Specialists and Sales Representatives post sign-offSales SupportPartners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customerAssists with obtaining customer POs throughout the quarterHas a basic understanding of the competitive landscapeIndependently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectivesOngoing Technical DevelopmentStays up to date on new products, solutions, and patient management offeringsCompletes all assigned training in a timely mannerPerforms other related duties as assignedMUST HAVE - MINIMUM QUALIFICATIONS:IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUMEHigh School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Bachelor’s DegreeNICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:B.A./B.S. Degree in nursing, life sciences, biomedical engineeringCath Lab, EP Lab, hospital/clinic or cardiology experienceExperience teaching and educating medical personnel, peers and technical support personnelThorough working knowledge of medical terminology and the medical device industryExcellent customer service skillsProven ability to build/maintain positive relationships with peers and colleagues across organization levelsExcellent interpersonal, written/verbal communication skillsAbility to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlinesStrong work ethic in accomplishing objectives of the positionExpertise with Microsoft tools and other business applications (i.e., SalesForce.com)Ability to meet vendor credentialing requirementsIBHRE certification (below Prin level – required for Prin level)PHYSICAL JOB REQUIREMENTS:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsFrequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobileContinuous verbal and written communicationFrequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same levelSitting, standing and/or walking for up to eight plus hours per dayEnvironmental exposures include eye protection, infectious disease and radiationAbility to wear 7-9 lbs of lead for extended periods of time while in the O.R.Frequently required to use hands to finger, handle or feel objects, tools or controlsAbility to effectively use a mobile phone, PC, keyboard and mouseFrequent bending/stooping, squatting and balanceSpecific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computerMust be able to drive approximately 80% of the time within assigned territory.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   Travel Requirements:Minimum travel of 10%A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.ABOUT MEDTRONICTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employeesThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):USA: $60,000.00 - $72,000.00The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",1779809536000,"2026-05-26 17:32:48","2026-05-26T15:32:48.000Z",{"jsonldValid":27,"jsonld":617},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Associate Clinical Specialist CRM - Jupiter, FL\",\"description\":\"We anticipate the application window for this opening will close on - 29 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE - POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Technical Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/li>\u003Cli>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/li>\u003Cli>Supports implants of all CRM products post sign-off\u003C/li>\u003Cli>Provides on-call support as needed on evenings and weekends post sign-off\u003C/li>\u003Cli>Provide troubleshooting support as requested\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Operational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Assures completion of patient registration and any other required hospital documentation\u003C/li>\u003Cli>Helps manage consignment inventory and trunk inventory once obtained\u003C/li>\u003Cli>Provides additional inventory support to meet customer needs\u003C/li>\u003Cli>Maintains software on programmers throughout the district as directed\u003C/li>\u003Cli>Assists with managing daily coverage logistics as needed\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/li>\u003Cli>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Sales Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/li>\u003Cli>Assists with obtaining customer POs throughout the quarter\u003C/li>\u003Cli>Has a basic understanding of the competitive landscape\u003C/li>\u003Cli>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ongoing Technical Development\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Stays up to date on new products, solutions, and patient management offerings\u003C/li>\u003Cli>Completes all assigned training in a timely manner\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Performs other related duties as assigned\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - MINIMUM QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Bachelor’s Degree\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>B.A./B.S. Degree in nursing, life sciences, biomedical engineering\u003C/li>\u003Cli>Cath Lab, EP Lab, hospital/clinic or cardiology experience\u003C/li>\u003Cli>Experience teaching and educating medical personnel, peers and technical support personnel\u003C/li>\u003Cli>Thorough working knowledge of medical terminology and the medical device industry\u003C/li>\u003Cli>Excellent customer service skills\u003C/li>\u003Cli>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/li>\u003Cli>Excellent interpersonal, written/verbal communication skills\u003C/li>\u003Cli>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/li>\u003Cli>Strong work ethic in accomplishing objectives of the position\u003C/li>\u003Cli>Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)\u003C/li>\u003Cli>Ability to meet vendor credentialing requirements\u003C/li>\u003Cli>IBHRE certification (below Prin level – required for Prin level)\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/li>\u003Cli>Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/li>\u003Cli>Continuous verbal and written communication\u003C/li>\u003Cli>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/li>\u003Cli>Sitting, standing and/or walking for up to eight plus hours per day\u003C/li>\u003Cli>Environmental exposures include eye protection, infectious disease and radiation\u003C/li>\u003Cli>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/li>\u003Cli>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/li>\u003Cli>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/li>\u003Cli>Frequent bending/stooping, squatting and balance\u003C/li>\u003Cli>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/li>\u003Cli>Must be able to drive approximately 80% of the time within assigned territory.\u003C/li>\u003Cli>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/li>\u003Cli>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum travel of 10%\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $60,000.00 - $72,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-05-26T15:32:48.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"e3332526e47c22492341323d5460869e1a9e9a08de1ff1c29144ac4f46fc0089\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Jupiter\",\"addressRegion\":\"Florida\",\"addressCountry\":\"US\"}}}",{"id":619,"slug":620,"title":621,"companyname":622,"companylogo":623,"companyTagline":624,"companyIndustry":625,"city":626,"country":627,"remote":15,"employmentType":628,"department":18,"content_html":629,"content_text":630,"years":21,"createdAt":613,"updatedAtISO":614,"postedAtISO":631,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":633},"6245ac072470e32b736fc8e63abce0ab1c6339e870ef58d4d6191f47d1b06358","content-designer-crm-at-skyscanner-606d865810","Content Designer, CRM","Skyscanner","https://logo.clearbit.com/skyscanner.net","The Ultimate Travel Hack","Internet Publishing","London","United Kingdom",[17],"\u003Cp>\u003Cstrong>About Skyscanner\u003C/strong> \u003C/p>\n\u003Cp>Everyone loves travelling, but planning is not without its challenges️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 160 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily . \u003C/p>\n\u003Cp>Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all . \u003C/p>\n\u003Cp>Our vision? To be the world's number one travel ally. (Ambitious? Yes, but, hey, that's what got us here) \u003C/p>\n\u003Cp>\u003Cspan>\u003Cspan>\u003Cbr>Now, \u003C/span>\u003Cspan>we’re\u003C/span>\u003Cspan> on the lookout for a \u003C/span>\u003C/span>\u003Cspan>\u003Cstrong>\u003Cspan>Content Designer\u003C/span>\u003Cspan>, CRM\u003C/span>\u003C/strong>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>\u003Cspan>to help us bring that vision to even more travellers.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\n\n\u003Cp>\u003Cstrong>About the role\u003C/strong> \u003C/p>\n\u003Cp>\u003Cstrong>Hybrid\u003C/strong> \u003C/p>\n\u003Cp>\u003Cspan>As the Lifecycle Marketing Content Designer, you’ll bring a content design approach to CRM experiences — combining copy craft, experimentation, user insight and scalable content systems to help automate and evolve lifecycle marketing at scale.\u003C/span>\u003Cbr>\u003Cbr>\u003Cspan>We’re\u003C/span>\u003Cspan> after a wordsmith with an experimental mindset who can curate, optimise and scale insights across our travellers' journeys — from onboarding and engagement to re-activation. \u003C/span> \u003Cbr>\u003Cbr>\u003Cspan>You’ll\u003C/span> \u003Cspan>be data-driven, using it to inform your messaging\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>approach\u003C/span> \u003Cspan>and develop content frameworks\u003C/span> \u003Cspan>that\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>scale. \u003C/span>\u003Cspan>We’re\u003C/span>\u003Cspan> an AI-native company, so \u003C/span>\u003Cspan>y\u003C/span>\u003Cspan>ou'\u003C/span>\u003Cspan>ll\u003C/span>\u003Cspan> be \u003C/span>\u003Cspan>comfortable experimenting, setting up and scaling systems using AI\u003C/span> \u003Cspan>to drive efficiency.\u003C/span> \u003Cbr>\u003Cbr>You’ll play a key role in driving personalised interactions, helping us go beyond search to create smarter, more tailored experiences that feel like we just \u003Cem>get it\u003C/em>. And you’ll \u003Cspan>use your strategic and human-centred design approach to craft supportive end-to-end user journeys across email, push, in-app \u003C/span>\u003Cspan>notifications\u003C/span>\u003Cspan> and emerging channels. \u003C/span> \u003Cbr>\u003Cbr>\u003Cspan>You’ll\u003C/span>\u003Cspan> work closely with LCM managers, Brand, Product and Engineering\u003C/span> \u003Cspan>to translate strategy into consistent messaging across campaigns and journeys.  \u003C/span>\u003Cbr>\u003Cbr>\u003Cspan>But to our travellers, \u003C/span>\u003Cspan>you’re\u003C/span>\u003Cspan> the geeky travel \u003C/span>\u003Cspan>pal\u003C/span>\u003Cspan> helping them feel confident that \u003C/span>\u003Cspan>they’ve\u003C/span>\u003Cspan> booked the right trip at the right time — be it by plane, train, automobile, or a package deal. \u003C/span> \u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>\u003Cstrong>What you'll be doing\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Experimenting at pace:\u003C/strong> Creating high-performing content for A/B and multivariate tests—because here, experimentation isn’t a side quest, it’s the main event. \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Driving AI forward:\u003C/strong> Using AI to scale, optimise and evolve content—without losing the human touch that makes it resonate. \u003Cspan>Proactively looking for ways to automate workstreams to free up creative space for other opportunities.\u003C/span> \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Writing with purpose:\u003C/strong> Crafting and refining content, and content systems to promote core features like Price Alerts and Drops, while spinning up fresh narratives for campaigns that inspire action. \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Creating scroll-stopping moments:\u003C/strong> Dreaming up new ways to inspire travellers and keep them coming back for more (again and again and again). \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Championing our voice:\u003C/strong> Knowing when to dial up the wit and when to keep things crystal clear and practical. \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Designing for personalisation:\u003C/strong> Tailoring content for different audiences, segments and behaviours—making every message feel like it was made just for them. \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Connecting the journey:\u003C/strong> Designing cohesive end-to-end experiences across email, push, in-app and whatever exciting channel comes next. \u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>About you\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>User-centred mindset:\u003C/strong> With c\u003Cspan>ontent design\u003C/span> \u003Cspan>or marketing-led content design experience in a digital product or CRM environment. \u003C/span> \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Experienced storyteller:\u003C/strong> You bring holistic content thinking to create messaging that builds deep relationships with our travellers. \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Channel-savvy:\u003C/strong> You’ve worked with CRM channels like email, push or in-app notifications (bonus points for social too). \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Globally aware:\u003C/strong> You understand localisation and how content flexes across languages, cultures and contexts. \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>AI and automation savvy:\u003C/strong> You’re keen to explore (or already using) AI and automation to improve workflows and scale content. \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Conversion-curious:\u003C/strong> You’ve got a knack for behavioural framing and conversion best practices—or you’re keen to learn (our travellers love the Endowment Effect, and honestly, we get it). \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Collaborative communicator:\u003C/strong> You’re great at working across teams, managing requests and keeping things moving smoothly. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cbr>Just a heads up—if your experience is only in editorial or long-form content, this probably isn’t the right role for you.\u003C/p>\n\u003Cp>\u003Cbr>\u003Cspan>\u003Cspan>#LI-SM2\u003C/span>\u003C/span> \u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>\u003Cstrong>What it's like here\u003C/strong> \u003C/p>\n\u003Cp>We are the real deal— no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans, building things that help travellers explore the world a little easier. \u003C/p>\n\u003Cp>Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better — and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all. \u003C/p>\n\u003Cp>Sound like your kind of adventure?  Apply now and help us shape the future of travel. \u003C/p>\n\u003Cp>We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these. \u003C/p>","About Skyscanner \nEveryone loves travelling, but planning is not without its challenges️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 160 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily . \nJoining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all . \nOur vision? To be the world's number one travel ally. (Ambitious? Yes, but, hey, that's what got us here) \nNow, we’re on the lookout for a Content Designer, CRM to help us bring that vision to even more travellers. \n\nAbout the role \nHybrid \nAs the Lifecycle Marketing Content Designer, you’ll bring a content design approach to CRM experiences — combining copy craft, experimentation, user insight and scalable content systems to help automate and evolve lifecycle marketing at scale.We’re after a wordsmith with an experimental mindset who can curate, optimise and scale insights across our travellers' journeys — from onboarding and engagement to re-activation.  You’ll be data-driven, using it to inform your messaging approach and develop content frameworks that scale. We’re an AI-native company, so you'll be comfortable experimenting, setting up and scaling systems using AI to drive efficiency. You’ll play a key role in driving personalised interactions, helping us go beyond search to create smarter, more tailored experiences that feel like we just get it. And you’ll use your strategic and human-centred design approach to craft supportive end-to-end user journeys across email, push, in-app notifications and emerging channels.  You’ll work closely with LCM managers, Brand, Product and Engineering to translate strategy into consistent messaging across campaigns and journeys.  But to our travellers, you’re the geeky travel pal helping them feel confident that they’ve booked the right trip at the right time — be it by plane, train, automobile, or a package deal.  \nWhat you'll be doing \n\nExperimenting at pace: Creating high-performing content for A/B and multivariate tests—because here, experimentation isn’t a side quest, it’s the main event. \n\n\nDriving AI forward: Using AI to scale, optimise and evolve content—without losing the human touch that makes it resonate. Proactively looking for ways to automate workstreams to free up creative space for other opportunities. \n\n\nWriting with purpose: Crafting and refining content, and content systems to promote core features like Price Alerts and Drops, while spinning up fresh narratives for campaigns that inspire action. \n\n\nCreating scroll-stopping moments: Dreaming up new ways to inspire travellers and keep them coming back for more (again and again and again). \n\n\nChampioning our voice: Knowing when to dial up the wit and when to keep things crystal clear and practical. \n\n\nDesigning for personalisation: Tailoring content for different audiences, segments and behaviours—making every message feel like it was made just for them. \n\n\nConnecting the journey: Designing cohesive end-to-end experiences across email, push, in-app and whatever exciting channel comes next. \n\n\nAbout you \n\nUser-centred mindset: With content design or marketing-led content design experience in a digital product or CRM environment.  \n\n\nExperienced storyteller: You bring holistic content thinking to create messaging that builds deep relationships with our travellers. \n\n\nChannel-savvy: You’ve worked with CRM channels like email, push or in-app notifications (bonus points for social too). \n\n\nGlobally aware: You understand localisation and how content flexes across languages, cultures and contexts. \n\n\nAI and automation savvy: You’re keen to explore (or already using) AI and automation to improve workflows and scale content. \n\n\nConversion-curious: You’ve got a knack for behavioural framing and conversion best practices—or you’re keen to learn (our travellers love the Endowment Effect, and honestly, we get it). \n\n\nCollaborative communicator: You’re great at working across teams, managing requests and keeping things moving smoothly. \n\nJust a heads up—if your experience is only in editorial or long-form content, this probably isn’t the right role for you.\n#LI-SM2 \nWhat it's like here \nWe are the real deal— no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans, building things that help travellers explore the world a little easier. \nSkyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better — and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all. \nSound like your kind of adventure?  Apply now and help us shape the future of travel. \nWe're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these.","2026-05-26T09:42:42.000Z","GBP",{"jsonldValid":27,"jsonld":634},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Content Designer, CRM\",\"description\":\"\u003Cp>\u003Cstrong>About Skyscanner\u003C/strong> \u003C/p>\\n\u003Cp>Everyone loves travelling, but planning is not without its challenges️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 160 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily . \u003C/p>\\n\u003Cp>Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all . \u003C/p>\\n\u003Cp>Our vision? To be the world's number one travel ally. (Ambitious? Yes, but, hey, that's what got us here) \u003C/p>\\n\u003Cp>\u003Cspan>\u003Cspan>\u003Cbr>Now, \u003C/span>\u003Cspan>we’re\u003C/span>\u003Cspan> on the lookout for a \u003C/span>\u003C/span>\u003Cspan>\u003Cstrong>\u003Cspan>Content Designer\u003C/span>\u003Cspan>, CRM\u003C/span>\u003C/strong>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>\u003Cspan>to help us bring that vision to even more travellers.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\\n\\n\u003Cp>\u003Cstrong>About the role\u003C/strong> \u003C/p>\\n\u003Cp>\u003Cstrong>Hybrid\u003C/strong> \u003C/p>\\n\u003Cp>\u003Cspan>As the Lifecycle Marketing Content Designer, you’ll bring a content design approach to CRM experiences — combining copy craft, experimentation, user insight and scalable content systems to help automate and evolve lifecycle marketing at scale.\u003C/span>\u003Cbr>\u003Cbr>\u003Cspan>We’re\u003C/span>\u003Cspan> after a wordsmith with an experimental mindset who can curate, optimise and scale insights across our travellers' journeys — from onboarding and engagement to re-activation. \u003C/span> \u003Cbr>\u003Cbr>\u003Cspan>You’ll\u003C/span> \u003Cspan>be data-driven, using it to inform your messaging\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>approach\u003C/span> \u003Cspan>and develop content frameworks\u003C/span> \u003Cspan>that\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>scale. \u003C/span>\u003Cspan>We’re\u003C/span>\u003Cspan> an AI-native company, so \u003C/span>\u003Cspan>y\u003C/span>\u003Cspan>ou'\u003C/span>\u003Cspan>ll\u003C/span>\u003Cspan> be \u003C/span>\u003Cspan>comfortable experimenting, setting up and scaling systems using AI\u003C/span> \u003Cspan>to drive efficiency.\u003C/span> \u003Cbr>\u003Cbr>You’ll play a key role in driving personalised interactions, helping us go beyond search to create smarter, more tailored experiences that feel like we just \u003Cem>get it\u003C/em>. And you’ll \u003Cspan>use your strategic and human-centred design approach to craft supportive end-to-end user journeys across email, push, in-app \u003C/span>\u003Cspan>notifications\u003C/span>\u003Cspan> and emerging channels. \u003C/span> \u003Cbr>\u003Cbr>\u003Cspan>You’ll\u003C/span>\u003Cspan> work closely with LCM managers, Brand, Product and Engineering\u003C/span> \u003Cspan>to translate strategy into consistent messaging across campaigns and journeys.  \u003C/span>\u003Cbr>\u003Cbr>\u003Cspan>But to our travellers, \u003C/span>\u003Cspan>you’re\u003C/span>\u003Cspan> the geeky travel \u003C/span>\u003Cspan>pal\u003C/span>\u003Cspan> helping them feel confident that \u003C/span>\u003Cspan>they’ve\u003C/span>\u003Cspan> booked the right trip at the right time — be it by plane, train, automobile, or a package deal. \u003C/span> \u003Cbr>\u003Cbr>\u003C/p>\\n\u003Cp>\u003Cstrong>What you'll be doing\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Experimenting at pace:\u003C/strong> Creating high-performing content for A/B and multivariate tests—because here, experimentation isn’t a side quest, it’s the main event. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Driving AI forward:\u003C/strong> Using AI to scale, optimise and evolve content—without losing the human touch that makes it resonate. \u003Cspan>Proactively looking for ways to automate workstreams to free up creative space for other opportunities.\u003C/span> \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Writing with purpose:\u003C/strong> Crafting and refining content, and content systems to promote core features like Price Alerts and Drops, while spinning up fresh narratives for campaigns that inspire action. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Creating scroll-stopping moments:\u003C/strong> Dreaming up new ways to inspire travellers and keep them coming back for more (again and again and again). \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Championing our voice:\u003C/strong> Knowing when to dial up the wit and when to keep things crystal clear and practical. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Designing for personalisation:\u003C/strong> Tailoring content for different audiences, segments and behaviours—making every message feel like it was made just for them. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Connecting the journey:\u003C/strong> Designing cohesive end-to-end experiences across email, push, in-app and whatever exciting channel comes next. \u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cstrong>About you\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>User-centred mindset:\u003C/strong> With c\u003Cspan>ontent design\u003C/span> \u003Cspan>or marketing-led content design experience in a digital product or CRM environment. \u003C/span> \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Experienced storyteller:\u003C/strong> You bring holistic content thinking to create messaging that builds deep relationships with our travellers. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Channel-savvy:\u003C/strong> You’ve worked with CRM channels like email, push or in-app notifications (bonus points for social too). \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Globally aware:\u003C/strong> You understand localisation and how content flexes across languages, cultures and contexts. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>AI and automation savvy:\u003C/strong> You’re keen to explore (or already using) AI and automation to improve workflows and scale content. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Conversion-curious:\u003C/strong> You’ve got a knack for behavioural framing and conversion best practices—or you’re keen to learn (our travellers love the Endowment Effect, and honestly, we get it). \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Collaborative communicator:\u003C/strong> You’re great at working across teams, managing requests and keeping things moving smoothly. \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cbr>Just a heads up—if your experience is only in editorial or long-form content, this probably isn’t the right role for you.\u003C/p>\\n\u003Cp>\u003Cbr>\u003Cspan>\u003Cspan>#LI-SM2\u003C/span>\u003C/span> \u003Cbr>\u003Cbr>\u003C/p>\\n\u003Cp>\u003Cstrong>What it's like here\u003C/strong> \u003C/p>\\n\u003Cp>We are the real deal— no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans, building things that help travellers explore the world a little easier. \u003C/p>\\n\u003Cp>Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better — and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all. \u003C/p>\\n\u003Cp>Sound like your kind of adventure?  Apply now and help us shape the future of travel. \u003C/p>\\n\u003Cp>We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these. \u003C/p>\",\"datePosted\":\"2026-05-26T09:42:42.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Skyscanner\",\"sameAs\":\"http://www.skyscanner.net\",\"logo\":\"https://logo.clearbit.com/skyscanner.net\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Skyscanner\",\"value\":\"6245ac072470e32b736fc8e63abce0ab1c6339e870ef58d4d6191f47d1b06358\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London\",\"addressCountry\":\"GB\"}}}",{"id":636,"slug":637,"title":621,"companyname":622,"companylogo":623,"companyTagline":624,"companyIndustry":625,"city":638,"country":638,"remote":15,"employmentType":639,"department":18,"content_html":629,"content_text":630,"years":21,"createdAt":613,"updatedAtISO":614,"postedAtISO":631,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":640},"18671c19e03ba661923bf68601e472ad004c4e49293f49a236ed591c2328cea5","content-designer-crm-at-skyscanner-74c580dd15","Glasgow",[17],{"jsonldValid":27,"jsonld":641},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Content Designer, CRM\",\"description\":\"\u003Cp>\u003Cstrong>About Skyscanner\u003C/strong> \u003C/p>\\n\u003Cp>Everyone loves travelling, but planning is not without its challenges️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 160 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily . \u003C/p>\\n\u003Cp>Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all . \u003C/p>\\n\u003Cp>Our vision? To be the world's number one travel ally. (Ambitious? Yes, but, hey, that's what got us here) \u003C/p>\\n\u003Cp>\u003Cspan>\u003Cspan>\u003Cbr>Now, \u003C/span>\u003Cspan>we’re\u003C/span>\u003Cspan> on the lookout for a \u003C/span>\u003C/span>\u003Cspan>\u003Cstrong>\u003Cspan>Content Designer\u003C/span>\u003Cspan>, CRM\u003C/span>\u003C/strong>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>\u003Cspan>to help us bring that vision to even more travellers.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\\n\\n\u003Cp>\u003Cstrong>About the role\u003C/strong> \u003C/p>\\n\u003Cp>\u003Cstrong>Hybrid\u003C/strong> \u003C/p>\\n\u003Cp>\u003Cspan>As the Lifecycle Marketing Content Designer, you’ll bring a content design approach to CRM experiences — combining copy craft, experimentation, user insight and scalable content systems to help automate and evolve lifecycle marketing at scale.\u003C/span>\u003Cbr>\u003Cbr>\u003Cspan>We’re\u003C/span>\u003Cspan> after a wordsmith with an experimental mindset who can curate, optimise and scale insights across our travellers' journeys — from onboarding and engagement to re-activation. \u003C/span> \u003Cbr>\u003Cbr>\u003Cspan>You’ll\u003C/span> \u003Cspan>be data-driven, using it to inform your messaging\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>approach\u003C/span> \u003Cspan>and develop content frameworks\u003C/span> \u003Cspan>that\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>scale. \u003C/span>\u003Cspan>We’re\u003C/span>\u003Cspan> an AI-native company, so \u003C/span>\u003Cspan>y\u003C/span>\u003Cspan>ou'\u003C/span>\u003Cspan>ll\u003C/span>\u003Cspan> be \u003C/span>\u003Cspan>comfortable experimenting, setting up and scaling systems using AI\u003C/span> \u003Cspan>to drive efficiency.\u003C/span> \u003Cbr>\u003Cbr>You’ll play a key role in driving personalised interactions, helping us go beyond search to create smarter, more tailored experiences that feel like we just \u003Cem>get it\u003C/em>. And you’ll \u003Cspan>use your strategic and human-centred design approach to craft supportive end-to-end user journeys across email, push, in-app \u003C/span>\u003Cspan>notifications\u003C/span>\u003Cspan> and emerging channels. \u003C/span> \u003Cbr>\u003Cbr>\u003Cspan>You’ll\u003C/span>\u003Cspan> work closely with LCM managers, Brand, Product and Engineering\u003C/span> \u003Cspan>to translate strategy into consistent messaging across campaigns and journeys.  \u003C/span>\u003Cbr>\u003Cbr>\u003Cspan>But to our travellers, \u003C/span>\u003Cspan>you’re\u003C/span>\u003Cspan> the geeky travel \u003C/span>\u003Cspan>pal\u003C/span>\u003Cspan> helping them feel confident that \u003C/span>\u003Cspan>they’ve\u003C/span>\u003Cspan> booked the right trip at the right time — be it by plane, train, automobile, or a package deal. \u003C/span> \u003Cbr>\u003Cbr>\u003C/p>\\n\u003Cp>\u003Cstrong>What you'll be doing\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Experimenting at pace:\u003C/strong> Creating high-performing content for A/B 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(our travellers love the Endowment Effect, and honestly, we get it). \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Collaborative communicator:\u003C/strong> You’re great at working across teams, managing requests and keeping things moving smoothly. \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cbr>Just a heads up—if your experience is only in editorial or long-form content, this probably isn’t the right role for you.\u003C/p>\\n\u003Cp>\u003Cbr>\u003Cspan>\u003Cspan>#LI-SM2\u003C/span>\u003C/span> \u003Cbr>\u003Cbr>\u003C/p>\\n\u003Cp>\u003Cstrong>What it's like here\u003C/strong> \u003C/p>\\n\u003Cp>We are the real deal— no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans, building things that help travellers explore the world a little easier. \u003C/p>\\n\u003Cp>Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better — and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all. \u003C/p>\\n\u003Cp>Sound like your kind of adventure?  Apply now and help us shape the future of travel. \u003C/p>\\n\u003Cp>We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. 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Today, around 160 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily . \u003C/p>\\n\u003Cp>Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all . \u003C/p>\\n\u003Cp>Our vision? To be the world's number one travel ally. (Ambitious? Yes, but, hey, that's what got us here) \u003C/p>\\n\u003Cp>\u003Cspan>\u003Cspan>\u003Cbr>Now, \u003C/span>\u003Cspan>we’re\u003C/span>\u003Cspan> on the lookout for a \u003C/span>\u003C/span>\u003Cspan>\u003Cstrong>\u003Cspan>Content Designer\u003C/span>\u003Cspan>, CRM\u003C/span>\u003C/strong>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>\u003Cspan>to help us bring that vision to even more travellers.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\\n\\n\u003Cp>\u003Cstrong>About the role\u003C/strong> \u003C/p>\\n\u003Cp>\u003Cstrong>Hybrid\u003C/strong> \u003C/p>\\n\u003Cp>\u003Cspan>As the Lifecycle Marketing Content Designer, you’ll bring a content design approach to CRM experiences — combining copy craft, experimentation, user insight and scalable content systems to help automate and evolve lifecycle marketing at scale.\u003C/span>\u003Cbr>\u003Cbr>\u003Cspan>We’re\u003C/span>\u003Cspan> after a wordsmith with an experimental mindset who can curate, optimise and scale insights across our travellers' journeys — from onboarding and engagement to re-activation. \u003C/span> \u003Cbr>\u003Cbr>\u003Cspan>You’ll\u003C/span> \u003Cspan>be data-driven, using it to inform your messaging\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>approach\u003C/span> \u003Cspan>and develop content frameworks\u003C/span> \u003Cspan>that\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>scale. \u003C/span>\u003Cspan>We’re\u003C/span>\u003Cspan> an AI-native company, so \u003C/span>\u003Cspan>y\u003C/span>\u003Cspan>ou'\u003C/span>\u003Cspan>ll\u003C/span>\u003Cspan> be \u003C/span>\u003Cspan>comfortable experimenting, setting up and scaling systems using AI\u003C/span> \u003Cspan>to drive efficiency.\u003C/span> \u003Cbr>\u003Cbr>You’ll play a key role in driving personalised interactions, helping us go beyond search to create smarter, more tailored experiences that feel like we just \u003Cem>get it\u003C/em>. And you’ll \u003Cspan>use your strategic and human-centred design approach to craft supportive end-to-end user journeys across email, push, in-app \u003C/span>\u003Cspan>notifications\u003C/span>\u003Cspan> and emerging channels. \u003C/span> \u003Cbr>\u003Cbr>\u003Cspan>You’ll\u003C/span>\u003Cspan> work closely with LCM managers, Brand, Product and Engineering\u003C/span> \u003Cspan>to translate strategy into consistent messaging across campaigns and journeys.  \u003C/span>\u003Cbr>\u003Cbr>\u003Cspan>But to our travellers, \u003C/span>\u003Cspan>you’re\u003C/span>\u003Cspan> the geeky travel \u003C/span>\u003Cspan>pal\u003C/span>\u003Cspan> helping them feel confident that \u003C/span>\u003Cspan>they’ve\u003C/span>\u003Cspan> booked the right trip at the right time — be it by plane, train, automobile, or a package deal. \u003C/span> \u003Cbr>\u003Cbr>\u003C/p>\\n\u003Cp>\u003Cstrong>What you'll be doing\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Experimenting at pace:\u003C/strong> Creating high-performing content for A/B and multivariate tests—because here, experimentation isn’t a side quest, it’s the main event. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Driving AI forward:\u003C/strong> Using AI to scale, optimise and evolve content—without losing the human touch that makes it resonate. \u003Cspan>Proactively looking for ways to automate workstreams to free up creative space for other opportunities.\u003C/span> \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Writing with purpose:\u003C/strong> Crafting and refining content, and content systems to promote core features like Price Alerts and Drops, while spinning up fresh narratives for campaigns that inspire action. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Creating scroll-stopping moments:\u003C/strong> Dreaming up new ways to inspire travellers and keep them coming back for more (again and again and again). \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Championing our voice:\u003C/strong> Knowing when to dial up the wit and when to keep things crystal clear and practical. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Designing for personalisation:\u003C/strong> Tailoring content for different audiences, segments and behaviours—making every message feel like it was made just for them. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Connecting the journey:\u003C/strong> Designing cohesive end-to-end experiences across email, push, in-app and whatever exciting channel comes next. \u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cstrong>About you\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>User-centred mindset:\u003C/strong> With c\u003Cspan>ontent design\u003C/span> \u003Cspan>or marketing-led content design experience in a digital product or CRM environment. \u003C/span> \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Experienced storyteller:\u003C/strong> You bring holistic content thinking to create messaging that builds deep relationships with our travellers. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Channel-savvy:\u003C/strong> You’ve worked with CRM channels like email, push or in-app notifications (bonus points for social too). \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Globally aware:\u003C/strong> You understand localisation and how content flexes across languages, cultures and contexts. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>AI and automation savvy:\u003C/strong> You’re keen to explore (or already using) AI and automation to improve workflows and scale content. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Conversion-curious:\u003C/strong> You’ve got a knack for behavioural framing and conversion best practices—or you’re keen to learn (our travellers love the Endowment Effect, and honestly, we get it). \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Collaborative communicator:\u003C/strong> You’re great at working across teams, managing requests and keeping things moving smoothly. \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cbr>Just a heads up—if your experience is only in editorial or long-form content, this probably isn’t the right role for you.\u003C/p>\\n\u003Cp>\u003Cbr>\u003Cspan>\u003Cspan>#LI-SM2\u003C/span>\u003C/span> \u003Cbr>\u003Cbr>\u003C/p>\\n\u003Cp>\u003Cstrong>What it's like here\u003C/strong> \u003C/p>\\n\u003Cp>We are the real deal— no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans, building things that help travellers explore the world a little easier. \u003C/p>\\n\u003Cp>Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better — and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all. \u003C/p>\\n\u003Cp>Sound like your kind of adventure?  Apply now and help us shape the future of travel. \u003C/p>\\n\u003Cp>We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these. \u003C/p>\",\"datePosted\":\"2026-05-26T09:42:43.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Skyscanner\",\"sameAs\":\"http://www.skyscanner.net\",\"logo\":\"https://logo.clearbit.com/skyscanner.net\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Skyscanner\",\"value\":\"d39e11c85c10f10897aa1d0881b504fa4b14b45bc22bc1181df517b45092e144\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Barcelona\",\"addressCountry\":\"ES\"}}}",{"id":652,"slug":653,"title":621,"companyname":622,"companylogo":623,"companyTagline":624,"companyIndustry":625,"city":654,"country":627,"remote":15,"employmentType":655,"department":18,"content_html":629,"content_text":630,"years":21,"createdAt":613,"updatedAtISO":614,"postedAtISO":656,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":657},"a292c6d916e58d7238f00801227a16013178eba684b753ca18019fb93ff3c844","content-designer-crm-at-skyscanner-c8fb16ae83","Edinburgh",[17],"2026-05-26T09:42:41.000Z",{"jsonldValid":27,"jsonld":658},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Content Designer, CRM\",\"description\":\"\u003Cp>\u003Cstrong>About Skyscanner\u003C/strong> \u003C/p>\\n\u003Cp>Everyone loves travelling, but planning is not without its challenges️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 160 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily . \u003C/p>\\n\u003Cp>Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all . \u003C/p>\\n\u003Cp>Our vision? To be the world's number one travel ally. (Ambitious? 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design approach to craft supportive end-to-end user journeys across email, push, in-app \u003C/span>\u003Cspan>notifications\u003C/span>\u003Cspan> and emerging channels. \u003C/span> \u003Cbr>\u003Cbr>\u003Cspan>You’ll\u003C/span>\u003Cspan> work closely with LCM managers, Brand, Product and Engineering\u003C/span> \u003Cspan>to translate strategy into consistent messaging across campaigns and journeys.  \u003C/span>\u003Cbr>\u003Cbr>\u003Cspan>But to our travellers, \u003C/span>\u003Cspan>you’re\u003C/span>\u003Cspan> the geeky travel \u003C/span>\u003Cspan>pal\u003C/span>\u003Cspan> helping them feel confident that \u003C/span>\u003Cspan>they’ve\u003C/span>\u003Cspan> booked the right trip at the right time — be it by plane, train, automobile, or a package deal. \u003C/span> \u003Cbr>\u003Cbr>\u003C/p>\\n\u003Cp>\u003Cstrong>What you'll be doing\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Experimenting at pace:\u003C/strong> Creating high-performing content for A/B and multivariate tests—because here, experimentation isn’t a side quest, it’s the main event. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Driving AI forward:\u003C/strong> Using AI to scale, optimise and evolve content—without losing the human touch that makes it resonate. \u003Cspan>Proactively looking for ways to automate workstreams to free up creative space for other opportunities.\u003C/span> \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Writing with purpose:\u003C/strong> Crafting and refining content, and content systems to promote core features like Price Alerts and Drops, while spinning up fresh narratives for campaigns that inspire action. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Creating scroll-stopping moments:\u003C/strong> Dreaming up new ways to inspire travellers and keep them coming back for more (again and again and again). \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Championing our voice:\u003C/strong> Knowing when to dial up the wit and when to keep things crystal clear and practical. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Designing for personalisation:\u003C/strong> Tailoring content for different audiences, segments and behaviours—making every message feel like it was made just for them. \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Connecting the journey:\u003C/strong> Designing cohesive end-to-end experiences across email, push, in-app and whatever exciting channel comes next. \u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cstrong>About you\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>User-centred mindset:\u003C/strong> With c\u003Cspan>ontent design\u003C/span> \u003Cspan>or marketing-led content design experience in a digital product or CRM 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(our travellers love the Endowment Effect, and honestly, we get it). \u003C/li>\\n\u003C/ul>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Collaborative communicator:\u003C/strong> You’re great at working across teams, managing requests and keeping things moving smoothly. \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cbr>Just a heads up—if your experience is only in editorial or long-form content, this probably isn’t the right role for you.\u003C/p>\\n\u003Cp>\u003Cbr>\u003Cspan>\u003Cspan>#LI-SM2\u003C/span>\u003C/span> \u003Cbr>\u003Cbr>\u003C/p>\\n\u003Cp>\u003Cstrong>What it's like here\u003C/strong> \u003C/p>\\n\u003Cp>We are the real deal— no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans, building things that help travellers explore the world a little easier. \u003C/p>\\n\u003Cp>Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better — and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all. \u003C/p>\\n\u003Cp>Sound like your kind of adventure?  Apply now and help us shape the future of travel. \u003C/p>\\n\u003Cp>We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these. \u003C/p>\",\"datePosted\":\"2026-05-26T09:42:41.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Skyscanner\",\"sameAs\":\"http://www.skyscanner.net\",\"logo\":\"https://logo.clearbit.com/skyscanner.net\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Skyscanner\",\"value\":\"a292c6d916e58d7238f00801227a16013178eba684b753ca18019fb93ff3c844\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Edinburgh\",\"addressCountry\":\"GB\"}}}",{"id":660,"slug":661,"title":662,"companyname":515,"companylogo":516,"companyTagline":517,"companyIndustry":518,"city":663,"country":68,"remote":15,"employmentType":664,"department":18,"content_html":665,"content_text":666,"years":21,"createdAt":613,"updatedAtISO":667,"postedAtISO":668,"hasSalary":15,"salaryMin":669,"salaryMax":670,"currency":76,"schema":671},"d3cb1d7e5a9389d530fbf097ba70d202fd1130e7a877421d2fdb1849284d439d","customer-lifecycle-marketing-lead-brand-marketing-buick-gmc-at-general-motors-7222cd10c6","Customer Lifecycle Marketing Lead – Brand Marketing (Buick GMC)","Oshawa",[17],"\u003Cp>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Ch2>\u003Cb>Vacancy Status:\u003C/b> This posting is for an existing vacancy within the organization and is open to new applications.\u003C/h2>\u003Cp>\u003Cb>AI Disclosure: \u003C/b>As part of the application process, Artificial Intelligence will be used in the hiring process for this role\u003C/p>\u003Cp>\u003Cb>This role is categorized as hybrid. This means the successful candidate is expected to report to the Markham Elevation Centre or the Oshawa Elevation Centre at least three times per week.\u003C/b>\u003C/p>\u003Cp>General Motors Canada is in the midst of an exciting marketing evolution. We’re challenging conventions, reimagining how we connect with customers, and setting the standard for what automotive experiences can be. We’re looking for \u003Cb>bold thinkers\u003C/b> to help lead the charge\u003C/p>\u003Cp>In this newly created position, you’ll lead \u003Cb>Customer Lifecycle Marketing (CLM)\u003C/b> \u003Cb>Buick GMC \u003C/b>—and help shape the future of customer experience at Canada’s largest automotive company.\u003C/p>\u003Cp>This is your opportunity to build and optimize a best-in-class CLM strategy from the ground up, delivering personalized experiences across every stage of the customer journey. You’ll be the architect of data-driven engagement that inspires loyalty and drives growth.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Customer Lifecycle Strategy Development: \u003C/b>Lead the development and execution of a full-funnel CLM strategy that spans acquisition, onboarding, engagement, retention and reactivation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Unified View of Customer: \u003C/b>Work with the Lifecycle Marketing team to ensure that the customer is at the center of your communication strategy\u003Cb>.\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Journey Mapping & Orchestration: \u003C/b>Design and optimize customer journeys across lifecycle stages, ensuring each touchpoint is timely, relevant, and aligned to brand standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Campaign Execution: \u003C/b>Lead the briefing of creative, managing timelines, and ensuring flawless delivery.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Channel Strategy: \u003C/b>Lead the development and execution of a multi-channel activation strategy that goes beyond email to incorporate in-app messaging and SMS while ensuring the right message is being sent at the right time, through the most effective channel\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>System Integration: \u003C/b>Collaborate with Lifecycle Marketing, data and digital teams to ensure CLM tools are effectively integrated into GM’s broader marketing technology ecosystem.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Cross-functional Collaboration: \u003C/b>Ensure brand, digital, media and regional teams are aligned on messaging and timing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Performance Tracking: \u003C/b>Monitor performance metrics, identifying opportunities for enhancement and driving continuous improvement.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Who You Are\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>A strategic thinker who understands customer behaviours—and how to turn insights into personalized experiences\u003C/p>\u003C/li>\u003Cli>\u003Cp>A proactive problem-solver who thrives in fast-paced, evolving environments\u003C/p>\u003C/li>\u003Cli>\u003Cp>A collaborative leader who can inspire cross-functional teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>A strong communicator with a talent for making the complex simple and actionable.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Requirements\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Education:\u003C/b> Bachelor’s degree in Marketing, Business Administration, or a related field preferred, Post Secondary Education required.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Experience:\u003C/b> 5+ years in CRM management or lifecycle marketing, with a proven track record of driving results\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Technical Skills:\u003C/b> Proficient in CRM platforms (Adobe, Salesforce, or Braze), data visualization (Power BI), and audience segmentation tools\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Analytical Mindset:\u003C/b> Comfortable digging into data and surfacing actionable insights\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Benefits Overview\u003C/b>\u003C/p>\u003Cp>The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Healthcare, dental, and vision benefits;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Life insurance plans to cover you and your family;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement;\u003C/p>\u003C/li>\u003Cli>\u003Cp>GM Vehicle Purchase Plan for you, your family and friend\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Compensation: \u003C/b>\u003C/p>\u003Cp>The salary range for this role is $97,800 to $146,600. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.\u003C/p>\u003Cp>GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.\u003C/p>

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

\u003Cp>\u003Cb>About GM\u003C/b>\u003C/p>\u003Cp>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.\u003C/p>\u003Cp>\u003Cb>Why Join Us \u003C/b>\u003C/p>\u003Cp>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.\u003C/p>\u003Cp>\u003Cb>Non-Discrimination and Equal Employment Opportunities\u003C/b>\u003C/p>\u003Cp>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.\u003Cbr>\u003Cbr>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit\u003Cb> \u003C/b>How we Hire.\u003C/p>\u003Cp>\u003Cb>Accommodations\u003C/b>\u003C/p>\u003Cp>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email\u003Cb> \u003C/b>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.\u003C/p>","Job DescriptionVacancy Status: This posting is for an existing vacancy within the organization and is open to new applications.AI Disclosure: As part of the application process, Artificial Intelligence will be used in the hiring process for this roleThis role is categorized as hybrid. This means the successful candidate is expected to report to the Markham Elevation Centre or the Oshawa Elevation Centre at least three times per week.General Motors Canada is in the midst of an exciting marketing evolution. We’re challenging conventions, reimagining how we connect with customers, and setting the standard for what automotive experiences can be. We’re looking for bold thinkers to help lead the chargeIn this newly created position, you’ll lead Customer Lifecycle Marketing (CLM) Buick GMC —and help shape the future of customer experience at Canada’s largest automotive company.This is your opportunity to build and optimize a best-in-class CLM strategy from the ground up, delivering personalized experiences across every stage of the customer journey. You’ll be the architect of data-driven engagement that inspires loyalty and drives growth.Key ResponsibilitiesCustomer Lifecycle Strategy Development: Lead the development and execution of a full-funnel CLM strategy that spans acquisition, onboarding, engagement, retention and reactivation.Unified View of Customer: Work with the Lifecycle Marketing team to ensure that the customer is at the center of your communication strategy.Journey Mapping & Orchestration: Design and optimize customer journeys across lifecycle stages, ensuring each touchpoint is timely, relevant, and aligned to brand standards.Campaign Execution: Lead the briefing of creative, managing timelines, and ensuring flawless delivery.Channel Strategy: Lead the development and execution of a multi-channel activation strategy that goes beyond email to incorporate in-app messaging and SMS while ensuring the right message is being sent at the right time, through the most effective channelSystem Integration: Collaborate with Lifecycle Marketing, data and digital teams to ensure CLM tools are effectively integrated into GM’s broader marketing technology ecosystem.Cross-functional Collaboration: Ensure brand, digital, media and regional teams are aligned on messaging and timing.Performance Tracking: Monitor performance metrics, identifying opportunities for enhancement and driving continuous improvement.Who You AreA strategic thinker who understands customer behaviours—and how to turn insights into personalized experiencesA proactive problem-solver who thrives in fast-paced, evolving environmentsA collaborative leader who can inspire cross-functional teamsA strong communicator with a talent for making the complex simple and actionable.RequirementsEducation: Bachelor’s degree in Marketing, Business Administration, or a related field preferred, Post Secondary Education required.Experience: 5+ years in CRM management or lifecycle marketing, with a proven track record of driving resultsTechnical Skills: Proficient in CRM platforms (Adobe, Salesforce, or Braze), data visualization (Power BI), and audience segmentation toolsAnalytical Mindset: Comfortable digging into data and surfacing actionable insightsBenefits OverviewThe goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave;Healthcare, dental, and vision benefits;Life insurance plans to cover you and your family;Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement;GM Vehicle Purchase Plan for you, your family and friendCompensation: The salary range for this role is $97,800 to $146,600. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.Non-Discrimination and Equal Employment OpportunitiesGeneral Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.AccommodationsGeneral Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.","2026-05-26 17:32:47","2026-05-26T15:32:47.000Z",97800,146600,{"jsonldValid":27,"jsonld":672},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Customer Lifecycle Marketing Lead – Brand Marketing (Buick GMC)\",\"description\":\"\u003Cp>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Ch2>\u003Cb>Vacancy Status:\u003C/b> This posting is for an existing vacancy within the organization and is open to new applications.\u003C/h2>\u003Cp>\u003Cb>AI Disclosure: \u003C/b>As part of the application process, Artificial Intelligence will be used in the hiring process for this role\u003C/p>\u003Cp>\u003Cb>This role is categorized as hybrid. This means the successful candidate is expected to report to the Markham Elevation Centre or the Oshawa Elevation Centre at least three times per week.\u003C/b>\u003C/p>\u003Cp>General Motors Canada is in the midst of an exciting marketing evolution. We’re challenging conventions, reimagining how we connect with customers, and setting the standard for what automotive experiences can be. We’re looking for \u003Cb>bold thinkers\u003C/b> to help lead the charge\u003C/p>\u003Cp>In this newly created position, you’ll lead \u003Cb>Customer Lifecycle Marketing (CLM)\u003C/b> \u003Cb>Buick GMC \u003C/b>—and help shape the future of customer experience at Canada’s largest automotive company.\u003C/p>\u003Cp>This is your opportunity to build and optimize a best-in-class CLM strategy from the ground up, delivering personalized experiences across every stage of the customer journey. You’ll be the architect of data-driven engagement that inspires loyalty and drives growth.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Customer Lifecycle Strategy Development: \u003C/b>Lead the development and execution of a full-funnel CLM strategy that spans acquisition, onboarding, engagement, retention and reactivation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Unified View of Customer: \u003C/b>Work with the Lifecycle Marketing team to ensure that the customer is at the center of your communication strategy\u003Cb>.\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Journey Mapping & Orchestration: \u003C/b>Design and optimize customer journeys across lifecycle stages, ensuring each touchpoint is timely, relevant, and aligned to brand standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Campaign Execution: \u003C/b>Lead the briefing of creative, managing timelines, and ensuring flawless delivery.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Channel Strategy: \u003C/b>Lead the development and execution of a multi-channel activation strategy that goes beyond email to incorporate in-app messaging and SMS while ensuring the right message is being sent at the right time, through the most effective channel\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>System Integration: \u003C/b>Collaborate with Lifecycle Marketing, data and digital teams to ensure CLM tools are effectively integrated into GM’s broader marketing technology ecosystem.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Cross-functional Collaboration: \u003C/b>Ensure brand, digital, media and regional teams are aligned on messaging and timing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Performance Tracking: \u003C/b>Monitor performance metrics, identifying opportunities for enhancement and driving continuous improvement.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Who You Are\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>A strategic thinker who understands customer behaviours—and how to turn insights into personalized experiences\u003C/p>\u003C/li>\u003Cli>\u003Cp>A proactive problem-solver who thrives in fast-paced, evolving environments\u003C/p>\u003C/li>\u003Cli>\u003Cp>A collaborative leader who can inspire cross-functional teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>A strong communicator with a talent for making the complex simple and actionable.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Requirements\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Education:\u003C/b> Bachelor’s degree in Marketing, Business Administration, or a related field preferred, Post Secondary Education required.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Experience:\u003C/b> 5+ years in CRM management or lifecycle marketing, with a proven track record of driving results\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Technical Skills:\u003C/b> Proficient in CRM platforms (Adobe, Salesforce, or Braze), data visualization (Power BI), and audience segmentation tools\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Analytical Mindset:\u003C/b> Comfortable digging into data and surfacing actionable insights\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Benefits Overview\u003C/b>\u003C/p>\u003Cp>The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Healthcare, dental, and vision benefits;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Life insurance plans to cover you and your family;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement;\u003C/p>\u003C/li>\u003Cli>\u003Cp>GM Vehicle Purchase Plan for you, your family and friend\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Compensation: \u003C/b>\u003C/p>\u003Cp>The salary range for this role is $97,800 to $146,600. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.\u003C/p>\u003Cp>GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.\u003C/p>

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

\u003Cp>\u003Cb>About GM\u003C/b>\u003C/p>\u003Cp>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.\u003C/p>\u003Cp>\u003Cb>Why Join Us \u003C/b>\u003C/p>\u003Cp>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.\u003C/p>\u003Cp>\u003Cb>Non-Discrimination and Equal Employment Opportunities\u003C/b>\u003C/p>\u003Cp>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.\u003Cbr>\u003Cbr>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit\u003Cb> \u003C/b>How we Hire.\u003C/p>\u003Cp>\u003Cb>Accommodations\u003C/b>\u003C/p>\u003Cp>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email\u003Cb> \u003C/b>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.\u003C/p>\",\"datePosted\":\"2026-05-26T15:32:47.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"General Motors\",\"sameAs\":\"https://www.gm.com/\",\"logo\":\"https://logo.clearbit.com/gm.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"General Motors\",\"value\":\"d3cb1d7e5a9389d530fbf097ba70d202fd1130e7a877421d2fdb1849284d439d\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Oshawa\",\"addressRegion\":\"Ontario\",\"addressCountry\":\"CA\"}}}",{"id":674,"slug":675,"title":676,"companyname":677,"companylogo":678,"companyTagline":679,"companyIndustry":680,"city":14,"country":14,"remote":15,"employmentType":681,"department":18,"content_html":682,"content_text":683,"years":21,"createdAt":613,"updatedAtISO":667,"postedAtISO":668,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":684},"8a36b7c83979e82938f53f6af51082d92b0859ac73f0c877a47c570f7adbc626","senior-client-retention-specialist-at-ai-acquisition-9359144e33","Senior Client Retention Specialist","AI Acquisition","https://logo.clearbit.com/aiarbitrageagency.com","We Help Entrepreneurs Build and Grow Successful AI Businesses","Business Consulting and Services",[17],"\u003Cp>\u003Cstrong>The Seat\u003C/strong>\u003C/p>\u003Cp>You own the most commercially sensitive client relationships in the business. The ones where trust is fragile, stakes are high, and the wrong move costs more than a contract — it costs the relationship.\u003C/p>\u003Cp>This is not a support role. It is not a processing role. It is a senior commercial seat for someone who can walk into a difficult conversation, diagnose what's actually broken, and turn a client who is ready to walk into one who stays, re-engages, and expands.\u003C/p>\u003Cp>In the early weeks you will be close to the ground — learning the client base, understanding the patterns, and making sure nothing falls through. That proximity is the input. The retention outcomes you drive from it are the job.\u003C/p>\u003Cp>You report into senior leadership. You own the cases. You own the outcomes.\u003Cbr>\u003Cbr>\u003Cstrong>The Company\u003C/strong>\u003C/p>\u003Cp>AI Acquisition is a multi-8-figure business helping founders and operators scale with AI. 3,000+ clients. 200+ mastermind participants. A sales and delivery engine built for speed and scale.\u003C/p>\u003Cp>Growth is happening faster than most companies ever see. This seat exists because the client base is scaling, the stakes per account are real, and we need someone senior enough to protect revenue and relationships at pace.\u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>\u003Cstrong>What You Actually Do\u003C/strong>\u003C/p>\u003Cp>\u003Cem>Own the hard cases:\u003C/em>\u003C/p>\u003Cul>\u003Cli>Take full ownership of escalated client situations — from first signal through to resolution — applying structured thinking at every stage, not reactive problem-solving\u003C/li>\u003Cli>Diagnose the root cause behind every at-risk engagement and build a targeted intervention before the situation deteriorates further\u003C/li>\u003Cli>Negotiate outcomes that protect the client relationship and the company's commercial interests — without compromising either\u003C/li>\u003Cli>Maintain meticulous case records that support continuity, accountability, and pattern recognition across the book\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Protect and grow revenue:\u003C/em>\u003C/p>\u003Cul>\u003Cli>Monitor client engagement signals and identify early indicators of dissatisfaction or churn risk before they surface as formal escalations\u003C/li>\u003Cli>Develop and execute retention strategies that address underlying issues — not just surface-level complaints\u003C/li>\u003Cli>Work cross-functionally with Customer Success, Sales, and Operations to close the gap between what was promised and what is being delivered\u003C/li>\u003Cli>Track and report weekly on retention metrics, case outcomes, revenue protected, and churn trends — with clear recommendations, not just data\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Build the function:\u003C/em>\u003C/p>\u003Cul>\u003Cli>Contribute to the development of retention playbooks, escalation frameworks, and client support systems that scale beyond you\u003C/li>\u003Cli>Identify patterns across accounts that signal broader delivery or operational issues requiring intervention\u003C/li>\u003Cli>Act as the internal voice of the client — ensuring leadership and delivery teams understand the downstream cost of service gaps\u003C/li>\u003Cli>Propose and implement process improvements that reduce escalation volume and resolution time over time\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Requirements\u003C/strong>\u003C/p>\u003Cp>\u003Cem>Experience\u003C/em>\u003C/p>\u003Cul>\u003Cli>5–8 years in a senior client-facing role — spanning client retention, revenue protection, customer success, or escalation handling within a high-growth service, agency, or tech-enabled business\u003C/li>\u003Cli>Proven track record managing complex, high-value client situations with measurable retention outcomes\u003C/li>\u003Cli>Prior exposure to cross-functional environments — working alongside Sales, Operations, and Leadership to resolve client issues at pace\u003C/li>\u003Cli>Experience contributing to retention policy, escalation frameworks, or client risk management systems\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Skills & Competencies\u003C/em>\u003C/p>\u003Cul>\u003Cli>Expert-level negotiation and de-escalation — able to navigate emotionally charged, commercially sensitive conversations with composure and precision\u003C/li>\u003Cli>Commercially sharp — understands the revenue impact of every decision and applies judgment accordingly, not just policy\u003C/li>\u003Cli>Strong analytical ability — reads retention data, identifies risk patterns, and turns insights into action fast\u003C/li>\u003Cli>Excellent written and verbal communication — clear, professional, and persuasive in every client-facing and internal context\u003C/li>\u003Cli>Meticulous documentation habits — maintains thorough records that support continuity, accountability, and process improvement\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Mindset & Behavioural Fit\u003C/em>\u003C/p>\u003Cul>\u003Cli>Senior ownership mentality — operates independently, takes full accountability for outcomes, and doesn't wait to be managed\u003C/li>\u003Cli>Solutions-oriented and calm under pressure — approaches escalations with structure and clarity, not reactivity\u003C/li>\u003Cli>High commercial integrity — balances genuine client empathy with the company's financial interests without compromising either\u003C/li>\u003Cli>AI-native or highly AI-fluent — actively uses AI tools to enhance output quality, response speed, and documentation efficiency\u003C/li>\u003Cli>Proactive risk detector — spots churn signals early and acts before situations deteriorate\u003C/li>\u003Cli>Discreet and professional — exercises sound judgment in handling confidential, sensitive, and commercially significant matters\u003C/li>\u003C/ul>\u003Cp>\u003Cem>You Will Probably Not Fit If:\u003C/em>\u003C/p>\u003Cul>\u003Cli>You need a calm, structured environment with predictable, low-stakes caseloads\u003C/li>\u003Cli>You measure success by how many cases you close, not by how much revenue and trust you protect\u003C/li>\u003Cli>You are more comfortable following a retention script than diagnosing what's actually wrong\u003C/li>\u003Cli>You need to be managed through difficult conversations instead of leading them\u003C/li>\u003Cli>You are looking for a transactional support role with clear escalation paths above you\u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cp>\u003Cstrong>What You Get\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Competitive compensation tied to retention and revenue protection outcomes you own\u003C/li>\u003Cli>Fully remote — US, UK, UAE, Canada, or Australia\u003C/li>\u003Cli>Full-time, stable role at a profitable bootstrapped company — no runway anxiety, no pivots every quarter\u003C/li>\u003Cli>Direct line to senior leadership that has built and scaled products past $100M in revenue\u003C/li>\u003Cli>Real growth track — perform in this seat and the scope expands: retention team lead, broader ops ownership, or a cross-functional leadership role\u003C/li>\u003C/ul>","The SeatYou own the most commercially sensitive client relationships in the business. The ones where trust is fragile, stakes are high, and the wrong move costs more than a contract — it costs the relationship.This is not a support role. It is not a processing role. It is a senior commercial seat for someone who can walk into a difficult conversation, diagnose what's actually broken, and turn a client who is ready to walk into one who stays, re-engages, and expands.In the early weeks you will be close to the ground — learning the client base, understanding the patterns, and making sure nothing falls through. That proximity is the input. The retention outcomes you drive from it are the job.You report into senior leadership. You own the cases. You own the outcomes.The CompanyAI Acquisition is a multi-8-figure business helping founders and operators scale with AI. 3,000+ clients. 200+ mastermind participants. A sales and delivery engine built for speed and scale.Growth is happening faster than most companies ever see. This seat exists because the client base is scaling, the stakes per account are real, and we need someone senior enough to protect revenue and relationships at pace.RequirementsWhat You Actually DoOwn the hard cases:Take full ownership of escalated client situations — from first signal through to resolution — applying structured thinking at every stage, not reactive problem-solvingDiagnose the root cause behind every at-risk engagement and build a targeted intervention before the situation deteriorates furtherNegotiate outcomes that protect the client relationship and the company's commercial interests — without compromising eitherMaintain meticulous case records that support continuity, accountability, and pattern recognition across the bookProtect and grow revenue:Monitor client engagement signals and identify early indicators of dissatisfaction or churn risk before they surface as formal escalationsDevelop and execute retention strategies that address underlying issues — not just surface-level complaintsWork cross-functionally with Customer Success, Sales, and Operations to close the gap between what was promised and what is being deliveredTrack and report weekly on retention metrics, case outcomes, revenue protected, and churn trends — with clear recommendations, not just dataBuild the function:Contribute to the development of retention playbooks, escalation frameworks, and client support systems that scale beyond youIdentify patterns across accounts that signal broader delivery or operational issues requiring interventionAct as the internal voice of the client — ensuring leadership and delivery teams understand the downstream cost of service gapsPropose and implement process improvements that reduce escalation volume and resolution time over timeRequirementsExperience5–8 years in a senior client-facing role — spanning client retention, revenue protection, customer success, or escalation handling within a high-growth service, agency, or tech-enabled businessProven track record managing complex, high-value client situations with measurable retention outcomesPrior exposure to cross-functional environments — working alongside Sales, Operations, and Leadership to resolve client issues at paceExperience contributing to retention policy, escalation frameworks, or client risk management systemsSkills & CompetenciesExpert-level negotiation and de-escalation — able to navigate emotionally charged, commercially sensitive conversations with composure and precisionCommercially sharp — understands the revenue impact of every decision and applies judgment accordingly, not just policyStrong analytical ability — reads retention data, identifies risk patterns, and turns insights into action fastExcellent written and verbal communication — clear, professional, and persuasive in every client-facing and internal contextMeticulous documentation habits — maintains thorough records that support continuity, accountability, and process improvementMindset & Behavioural FitSenior ownership mentality — operates independently, takes full accountability for outcomes, and doesn't wait to be managedSolutions-oriented and calm under pressure — approaches escalations with structure and clarity, not reactivityHigh commercial integrity — balances genuine client empathy with the company's financial interests without compromising eitherAI-native or highly AI-fluent — actively uses AI tools to enhance output quality, response speed, and documentation efficiencyProactive risk detector — spots churn signals early and acts before situations deteriorateDiscreet and professional — exercises sound judgment in handling confidential, sensitive, and commercially significant mattersYou Will Probably Not Fit If:You need a calm, structured environment with predictable, low-stakes caseloadsYou measure success by how many cases you close, not by how much revenue and trust you protectYou are more comfortable following a retention script than diagnosing what's actually wrongYou need to be managed through difficult conversations instead of leading themYou are looking for a transactional support role with clear escalation paths above youBenefitsWhat You GetCompetitive compensation tied to retention and revenue protection outcomes you ownFully remote — US, UK, UAE, Canada, or AustraliaFull-time, stable role at a profitable bootstrapped company — no runway anxiety, no pivots every quarterDirect line to senior leadership that has built and scaled products past $100M in revenueReal growth track — perform in this seat and the scope expands: retention team lead, broader ops ownership, or a cross-functional leadership role",{"jsonldValid":27,"jsonld":685},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Client Retention Specialist\",\"description\":\"\u003Cp>\u003Cstrong>The Seat\u003C/strong>\u003C/p>\u003Cp>You own the most commercially sensitive client relationships in the business. The ones where trust is fragile, stakes are high, and the wrong move costs more than a contract — it costs the relationship.\u003C/p>\u003Cp>This is not a support role. It is not a processing role. It is a senior commercial seat for someone who can walk into a difficult conversation, diagnose what's actually broken, and turn a client who is ready to walk into one who stays, re-engages, and expands.\u003C/p>\u003Cp>In the early weeks you will be close to the ground — learning the client base, understanding the patterns, and making sure nothing falls through. That proximity is the input. The retention outcomes you drive from it are the job.\u003C/p>\u003Cp>You report into senior leadership. You own the cases. You own the outcomes.\u003Cbr>\u003Cbr>\u003Cstrong>The Company\u003C/strong>\u003C/p>\u003Cp>AI Acquisition is a multi-8-figure business helping founders and operators scale with AI. 3,000+ clients. 200+ mastermind participants. A sales and delivery engine built for speed and scale.\u003C/p>\u003Cp>Growth is happening faster than most companies ever see. This seat exists because the client base is scaling, the stakes per account are real, and we need someone senior enough to protect revenue and relationships at pace.\u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>\u003Cstrong>What You Actually Do\u003C/strong>\u003C/p>\u003Cp>\u003Cem>Own the hard cases:\u003C/em>\u003C/p>\u003Cul>\u003Cli>Take full ownership of escalated client situations — from first signal through to resolution — applying structured thinking at every stage, not reactive problem-solving\u003C/li>\u003Cli>Diagnose the root cause behind every at-risk engagement and build a targeted intervention before the situation deteriorates further\u003C/li>\u003Cli>Negotiate outcomes that protect the client relationship and the company's commercial interests — without compromising either\u003C/li>\u003Cli>Maintain meticulous case records that support continuity, accountability, and pattern recognition across the book\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Protect and grow revenue:\u003C/em>\u003C/p>\u003Cul>\u003Cli>Monitor client engagement signals and identify early indicators of dissatisfaction or churn risk before they surface as formal escalations\u003C/li>\u003Cli>Develop and execute retention strategies that address underlying issues — not just surface-level complaints\u003C/li>\u003Cli>Work cross-functionally with Customer Success, Sales, and Operations to close the gap between what was promised and what is being delivered\u003C/li>\u003Cli>Track and report weekly on retention metrics, case outcomes, revenue protected, and churn trends — with clear recommendations, not just data\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Build the function:\u003C/em>\u003C/p>\u003Cul>\u003Cli>Contribute to the development of retention playbooks, escalation frameworks, and client support systems that scale beyond you\u003C/li>\u003Cli>Identify patterns across accounts that signal broader delivery or operational issues requiring intervention\u003C/li>\u003Cli>Act as the internal voice of the client — ensuring leadership and delivery teams understand the downstream cost of service gaps\u003C/li>\u003Cli>Propose and implement process improvements that reduce escalation volume and resolution time over time\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Requirements\u003C/strong>\u003C/p>\u003Cp>\u003Cem>Experience\u003C/em>\u003C/p>\u003Cul>\u003Cli>5–8 years in a senior client-facing role — spanning client retention, revenue protection, customer success, or escalation handling within a high-growth service, agency, or tech-enabled business\u003C/li>\u003Cli>Proven track record managing complex, high-value client situations with measurable retention outcomes\u003C/li>\u003Cli>Prior exposure to cross-functional environments — working alongside Sales, Operations, and Leadership to resolve client issues at pace\u003C/li>\u003Cli>Experience contributing to retention policy, escalation frameworks, or client risk management systems\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Skills & Competencies\u003C/em>\u003C/p>\u003Cul>\u003Cli>Expert-level negotiation and de-escalation — able to navigate emotionally charged, commercially sensitive conversations with composure and precision\u003C/li>\u003Cli>Commercially sharp — understands the revenue impact of every decision and applies judgment accordingly, not just policy\u003C/li>\u003Cli>Strong analytical ability — reads retention data, identifies risk patterns, and turns insights into action fast\u003C/li>\u003Cli>Excellent written and verbal communication — clear, professional, and persuasive in every client-facing and internal context\u003C/li>\u003Cli>Meticulous documentation habits — maintains thorough records that support continuity, accountability, and process improvement\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Mindset & Behavioural Fit\u003C/em>\u003C/p>\u003Cul>\u003Cli>Senior ownership mentality — operates independently, takes full accountability for outcomes, and doesn't wait to be managed\u003C/li>\u003Cli>Solutions-oriented and calm under pressure — approaches escalations with structure and clarity, not reactivity\u003C/li>\u003Cli>High commercial integrity — balances genuine client empathy with the company's financial interests without compromising either\u003C/li>\u003Cli>AI-native or highly AI-fluent — actively uses AI tools to enhance output quality, response speed, and documentation efficiency\u003C/li>\u003Cli>Proactive risk detector — spots churn signals early and acts before situations deteriorate\u003C/li>\u003Cli>Discreet and professional — exercises sound judgment in handling confidential, sensitive, and commercially significant matters\u003C/li>\u003C/ul>\u003Cp>\u003Cem>You Will Probably Not Fit If:\u003C/em>\u003C/p>\u003Cul>\u003Cli>You need a calm, structured environment with predictable, low-stakes caseloads\u003C/li>\u003Cli>You measure success by how many cases you close, not by how much revenue and trust you protect\u003C/li>\u003Cli>You are more comfortable following a retention script than diagnosing what's actually wrong\u003C/li>\u003Cli>You need to be managed through difficult conversations instead of leading them\u003C/li>\u003Cli>You are looking for a transactional support role with clear escalation paths above you\u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cp>\u003Cstrong>What You Get\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Competitive compensation tied to retention and revenue protection outcomes you own\u003C/li>\u003Cli>Fully remote — US, UK, UAE, Canada, or Australia\u003C/li>\u003Cli>Full-time, stable role at a profitable bootstrapped company — no runway anxiety, no pivots every quarter\u003C/li>\u003Cli>Direct line to senior leadership that has built and scaled products past $100M in revenue\u003C/li>\u003Cli>Real growth track — perform in this seat and the scope expands: retention team lead, broader ops ownership, or a cross-functional leadership role\u003C/li>\u003C/ul>\",\"datePosted\":\"2026-05-26T15:32:47.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"AI Acquisition\",\"sameAs\":\"https://aiarbitrageagency.com/?el=1page_website&hcategory=home&htrafficsource=linkedIn_organic\",\"logo\":\"https://logo.clearbit.com/aiarbitrageagency.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"AI Acquisition\",\"value\":\"8a36b7c83979e82938f53f6af51082d92b0859ac73f0c877a47c570f7adbc626\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":687,"slug":688,"title":689,"companyname":690,"companylogo":691,"companyTagline":692,"companyIndustry":280,"city":693,"country":694,"remote":15,"employmentType":695,"department":18,"content_html":696,"content_text":697,"years":21,"createdAt":613,"updatedAtISO":614,"postedAtISO":698,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":399,"schema":699},"2ac3542e6047ba9b2056996126ec1c8693635544a24af944c03bd0706c3ce4f7","senior-crm-strategy-manager-reactivations-all-genders-at-hellofresh-991a43ed7f","Senior CRM Strategy Manager - Reactivations (all genders)","HelloFresh","https://logo.clearbit.com/careers.hellofresh.com","We change the way people eat - forever.","Berlin","Germany",[17],"\u003Ch2>\u003Cstrong>The role\u003C/strong>\u003C/h2>\n\u003Cp>Are you passionate about re-engaging customers and driving growth through personalized marketing? As the \u003Cstrong>Senior Audience Manager for Reactivations\u003C/strong>, you will play a critical role in re-engaging the HelloFresh cancelled base globally. Between leveraging customer segmentation or overlooking market performance, you will be designing customer journeys that nurture and rebuild relationships with cancelled customers, while being accountable for driving reactivation results that contribute to Customer Lifetime Value (CLV).\u003Cbr>\u003Cbr>This role goes beyond crafting and optimizing campaigns, it’s about \u003Cstrong>taking part in the development of the overarching reactivation strategy\u003C/strong>, to help shape the vision for customer-centric journeys, and ensuring the delivery of industry-leading segmented campaigns that nurture, strengthen, and rebuild relationships with our canceled customer base.\u003C/p>\n\u003Cp>You will create a seamless and impactful reactivation experience, collaborating closely with Creative, Marketing Analytics, CRM Operations, Pricing & Discounts, and Brand - with particular emphasis on creative development and innovation - to develop a comprehensive communication strategy for your segment(s).\u003C/p>\n\u003Cp>Above all, we are looking for people who will \u003Cstrong>make HelloFresh\u003C/strong> \u003Cstrong>better.\u003C/strong> We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.\u003C/p>\n\u003Ch2>\u003Cstrong>What you’ll do\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Customer Journey Ownership\u003C/strong>: Focus on reestablishing a relationship with cancelled customers, using personalized and data-driven approaches to create tailored E2E customer journeys.\u003C/li>\n\u003Cli>\u003Cstrong>Communication Strategy\u003C/strong>: Develop detailed communication strategies for different segments, including channel definition, message timing, and creative direction. Our channel pool includes Email, Push Notifications, SMS, Direct Mail and Call Centre Outbound.\u003C/li>\n\u003Cli>\u003Cstrong>Managing Market Performance\u003C/strong>: Own a defined set of markets and be accountable for reaching Business Plan targets across Conversion, spend, and CVA. Monitor performance regularly, identify gaps, and plan incremental initiatives to achieve targets.\u003C/li>\n\u003Cli>\u003Cstrong>Performance Optimization\u003C/strong>: Track and optimize key KPIs including Click-Through Rates, Conversion Rates, and overall profitability. Use data insights to continuously refine the effectiveness of customer journeys with a focus on driving Incremental Reactivations and CLV.\u003C/li>\n\u003Cli>\u003Cstrong>A/B Testing:\u003C/strong> Design and execute A/B testing strategies to refine messaging, timing, and offers, continuously improving performance metrics.\u003C/li>\n\u003Cli>\u003Cstrong>Collaboration\u003C/strong>: Work closely with Creative, Product Marketing, Marketing Analytics, CRM Operations and local teams to align strategies, measure performance, and develop creative materials tailored to the customer.\u003C/li>\n\u003Cli>\u003Cstrong>Creative Oversight\u003C/strong>: Partner with the Creative team to ensure all communication touchpoints deliver product value and resonate with the target audience.\u003C/li>\n\u003Cli>\u003Cstrong>Innovation\u003C/strong>: Drive and collaborate with teams exploring Automations, Machine Learning and AI applications. Share insights to help identify areas where these tools can improve efficiency and personalization.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What you’ll bring\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Proven Experience\u003C/strong>: 5+ years in a marketing role, with a focus on CRM, lifecycle marketing, customer journey design or audience segmentation, preferably working with subscription business models.\u003C/li>\n\u003Cli>\u003Cstrong>Strategic and Commercial Thinking\u003C/strong>: Ability to design and execute customer journey strategies while owning business targets across markets. You're comfortable monitoring performance, identifying gaps, and driving initiatives to hit Conversion, spend, and CVA goals.\u003C/li>\n\u003Cli>\u003Cstrong>Data-Driven Execution\u003C/strong>: Deep understanding of CRM performance metrics (CTR, Conversion Rate, ROI) and Experimentation, with a track record of A/B testing, segmentation, and continuous optimization.\u003C/li>\n\u003Cli>\u003Cstrong>Collaboration and Communication\u003C/strong>: Proven success working with creative, analytics, operations, and brand teams to deliver results. You can translate strategy into clear recommendations for any level of stakeholder.\u003C/li>\n\u003Cli>\u003Cstrong>Creative Instinct\u003C/strong>: A sharp eye for compelling visuals and copy, with the ability to partner with creative teams to build communication that resonates with the target audience.\u003C/li>\n\u003Cli>\u003Cstrong>Tech Curiosity\u003C/strong>: Openness to leveraging automations, Machine Learning, and AI to improve efficiency and personalization. Prior experience with technical teams in this space is a plus but not required.\u003C/li>\n\u003C/ul>\n\u003Cp>If you're excited about driving measurable reactivation uplift across the world, we'd love to hear from you!\u003C/p>\n\u003Ch2>\u003Cstrong>What we offer\u003C/strong>\u003C/h2>\n\u003Cp>Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.\u003C/p>\n\u003Cul>\n\u003Cli>Immerse yourself in a diverse global community of 90+ nationalities.\u003C/li>\n\u003Cli>Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.\u003C/li>\n\u003Cli>Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.\u003C/li>\n\u003Cli>Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.\u003C/li>\n\u003Cli>Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Are you up for the challenge?\u003C/strong>\u003C/h2>\n\u003Cp>Please submit your complete application below including your salary expectations and earliest starting date.\u003C/p>\n\u003Cp>After submitting an application our team will review this and get back to you within 5 business days. \u003C/p>","The role\nAre you passionate about re-engaging customers and driving growth through personalized marketing? As the Senior Audience Manager for Reactivations, you will play a critical role in re-engaging the HelloFresh cancelled base globally. Between leveraging customer segmentation or overlooking market performance, you will be designing customer journeys that nurture and rebuild relationships with cancelled customers, while being accountable for driving reactivation results that contribute to Customer Lifetime Value (CLV).This role goes beyond crafting and optimizing campaigns, it’s about taking part in the development of the overarching reactivation strategy, to help shape the vision for customer-centric journeys, and ensuring the delivery of industry-leading segmented campaigns that nurture, strengthen, and rebuild relationships with our canceled customer base.\nYou will create a seamless and impactful reactivation experience, collaborating closely with Creative, Marketing Analytics, CRM Operations, Pricing & Discounts, and Brand - with particular emphasis on creative development and innovation - to develop a comprehensive communication strategy for your segment(s).\nAbove all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.\nWhat you’ll do\n\nCustomer Journey Ownership: Focus on reestablishing a relationship with cancelled customers, using personalized and data-driven approaches to create tailored E2E customer journeys.\nCommunication Strategy: Develop detailed communication strategies for different segments, including channel definition, message timing, and creative direction. Our channel pool includes Email, Push Notifications, SMS, Direct Mail and Call Centre Outbound.\nManaging Market Performance: Own a defined set of markets and be accountable for reaching Business Plan targets across Conversion, spend, and CVA. Monitor performance regularly, identify gaps, and plan incremental initiatives to achieve targets.\nPerformance Optimization: Track and optimize key KPIs including Click-Through Rates, Conversion Rates, and overall profitability. Use data insights to continuously refine the effectiveness of customer journeys with a focus on driving Incremental Reactivations and CLV.\nA/B Testing: Design and execute A/B testing strategies to refine messaging, timing, and offers, continuously improving performance metrics.\nCollaboration: Work closely with Creative, Product Marketing, Marketing Analytics, CRM Operations and local teams to align strategies, measure performance, and develop creative materials tailored to the customer.\nCreative Oversight: Partner with the Creative team to ensure all communication touchpoints deliver product value and resonate with the target audience.\nInnovation: Drive and collaborate with teams exploring Automations, Machine Learning and AI applications. Share insights to help identify areas where these tools can improve efficiency and personalization.\n\nWhat you’ll bring\n\nProven Experience: 5+ years in a marketing role, with a focus on CRM, lifecycle marketing, customer journey design or audience segmentation, preferably working with subscription business models.\nStrategic and Commercial Thinking: Ability to design and execute customer journey strategies while owning business targets across markets. You're comfortable monitoring performance, identifying gaps, and driving initiatives to hit Conversion, spend, and CVA goals.\nData-Driven Execution: Deep understanding of CRM performance metrics (CTR, Conversion Rate, ROI) and Experimentation, with a track record of A/B testing, segmentation, and continuous optimization.\nCollaboration and Communication: Proven success working with creative, analytics, operations, and brand teams to deliver results. You can translate strategy into clear recommendations for any level of stakeholder.\nCreative Instinct: A sharp eye for compelling visuals and copy, with the ability to partner with creative teams to build communication that resonates with the target audience.\nTech Curiosity: Openness to leveraging automations, Machine Learning, and AI to improve efficiency and personalization. Prior experience with technical teams in this space is a plus but not required.\n\nIf you're excited about driving measurable reactivation uplift across the world, we'd love to hear from you!\nWhat we offer\nElevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.\n\nImmerse yourself in a diverse global community of 90+ nationalities.\nEnjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.\nElevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.\nInvest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.\nPlus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!\n\nAre you up for the challenge?\nPlease submit your complete application below including your salary expectations and earliest starting date.\nAfter submitting an application our team will review this and get back to you within 5 business days.","2026-05-14T12:15:55.000Z",{"jsonldValid":27,"jsonld":700},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior CRM Strategy Manager - Reactivations (all genders)\",\"description\":\"\u003Ch2>\u003Cstrong>The role\u003C/strong>\u003C/h2>\\n\u003Cp>Are you passionate about re-engaging customers and driving growth through personalized marketing? As the \u003Cstrong>Senior Audience Manager for Reactivations\u003C/strong>, you will play a critical role in re-engaging the HelloFresh cancelled base globally. Between leveraging customer segmentation or overlooking market performance, you will be designing customer journeys that nurture and rebuild relationships with cancelled customers, while being accountable for driving reactivation results that contribute to Customer Lifetime Value (CLV).\u003Cbr>\u003Cbr>This role goes beyond crafting and optimizing campaigns, it’s about \u003Cstrong>taking part in the development of the overarching reactivation strategy\u003C/strong>, to help shape the vision for customer-centric journeys, and ensuring the delivery of industry-leading segmented campaigns that nurture, strengthen, and rebuild relationships with our canceled customer base.\u003C/p>\\n\u003Cp>You will create a seamless and impactful reactivation experience, collaborating closely with Creative, Marketing Analytics, CRM Operations, Pricing & Discounts, and Brand - with particular emphasis on creative development and innovation - to develop a comprehensive communication strategy for your segment(s).\u003C/p>\\n\u003Cp>Above all, we are looking for people who will \u003Cstrong>make HelloFresh\u003C/strong> \u003Cstrong>better.\u003C/strong> We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.\u003C/p>\\n\u003Ch2>\u003Cstrong>What you’ll do\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Customer Journey Ownership\u003C/strong>: Focus on reestablishing a relationship with cancelled customers, using personalized and data-driven approaches to create tailored E2E customer journeys.\u003C/li>\\n\u003Cli>\u003Cstrong>Communication Strategy\u003C/strong>: Develop detailed communication strategies for different segments, including channel definition, message timing, and creative direction. Our channel pool includes Email, Push Notifications, SMS, Direct Mail and Call Centre Outbound.\u003C/li>\\n\u003Cli>\u003Cstrong>Managing Market Performance\u003C/strong>: Own a defined set of markets and be accountable for reaching Business Plan targets across Conversion, spend, and CVA. Monitor performance regularly, identify gaps, and plan incremental initiatives to achieve targets.\u003C/li>\\n\u003Cli>\u003Cstrong>Performance Optimization\u003C/strong>: Track and optimize key KPIs including Click-Through Rates, Conversion Rates, and overall profitability. Use data insights to continuously refine the effectiveness of customer journeys with a focus on driving Incremental Reactivations and CLV.\u003C/li>\\n\u003Cli>\u003Cstrong>A/B Testing:\u003C/strong> Design and execute A/B testing strategies to refine messaging, timing, and offers, continuously improving performance metrics.\u003C/li>\\n\u003Cli>\u003Cstrong>Collaboration\u003C/strong>: Work closely with Creative, Product Marketing, Marketing Analytics, CRM Operations and local teams to align strategies, measure performance, and develop creative materials tailored to the customer.\u003C/li>\\n\u003Cli>\u003Cstrong>Creative Oversight\u003C/strong>: Partner with the Creative team to ensure all communication touchpoints deliver product value and resonate with the target audience.\u003C/li>\\n\u003Cli>\u003Cstrong>Innovation\u003C/strong>: Drive and collaborate with teams exploring Automations, Machine Learning and AI applications. Share insights to help identify areas where these tools can improve efficiency and personalization.\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>What you’ll bring\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Proven Experience\u003C/strong>: 5+ years in a marketing role, with a focus on CRM, lifecycle marketing, customer journey design or audience segmentation, preferably working with subscription business models.\u003C/li>\\n\u003Cli>\u003Cstrong>Strategic and Commercial Thinking\u003C/strong>: Ability to design and execute customer journey strategies while owning business targets across markets. 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You can translate strategy into clear recommendations for any level of stakeholder.\u003C/li>\\n\u003Cli>\u003Cstrong>Creative Instinct\u003C/strong>: A sharp eye for compelling visuals and copy, with the ability to partner with creative teams to build communication that resonates with the target audience.\u003C/li>\\n\u003Cli>\u003Cstrong>Tech Curiosity\u003C/strong>: Openness to leveraging automations, Machine Learning, and AI to improve efficiency and personalization. Prior experience with technical teams in this space is a plus but not required.\u003C/li>\\n\u003C/ul>\\n\u003Cp>If you're excited about driving measurable reactivation uplift across the world, we'd love to hear from you!\u003C/p>\\n\u003Ch2>\u003Cstrong>What we offer\u003C/strong>\u003C/h2>\\n\u003Cp>Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.\u003C/p>\\n\u003Cul>\\n\u003Cli>Immerse yourself in a diverse global community of 90+ nationalities.\u003C/li>\\n\u003Cli>Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.\u003C/li>\\n\u003Cli>Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.\u003C/li>\\n\u003Cli>Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.\u003C/li>\\n\u003Cli>Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>Are you up for the challenge?\u003C/strong>\u003C/h2>\\n\u003Cp>Please submit your complete application below including your salary expectations and earliest starting date.\u003C/p>\\n\u003Cp>After submitting an application our team will review this and get back to you within 5 business days. \u003C/p>\",\"datePosted\":\"2026-05-14T12:15:55.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HelloFresh\",\"sameAs\":\"https://careers.hellofresh.com/global/en\",\"logo\":\"https://logo.clearbit.com/careers.hellofresh.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"HelloFresh\",\"value\":\"2ac3542e6047ba9b2056996126ec1c8693635544a24af944c03bd0706c3ce4f7\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Berlin\",\"addressRegion\":\"Berlin\",\"addressCountry\":\"DE\"}}}",{"id":702,"slug":703,"title":704,"companyname":705,"companylogo":706,"companyTagline":707,"companyIndustry":264,"city":708,"country":68,"remote":27,"employmentType":709,"department":18,"content_html":710,"content_text":711,"years":21,"createdAt":712,"updatedAtISO":713,"postedAtISO":714,"hasSalary":15,"salaryMin":715,"salaryMax":716,"currency":76,"schema":717},"57c970fdd076dfbb97909fe0229c2dbd33e04bdfce5f79c35a39fe4df1254128","b2b-customer-lifecycle-marketing-manager-integrated-marketin-at-khan-academy-8cff26fe60","B2B Customer Lifecycle Marketing Manager, Integrated Marketing (12 months fixed-term)","Khan Academy","https://logo.clearbit.com/khanacademy.org","A free, world-class education for anyone, anywhere.","Mountain View",[17],"\u003Cp>\u003Cem>Notice to applicants:\u003Cbr>\u003Cbr>We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>ABOUT KHAN ACADEMY\u003C/strong>\u003C/p>\n\u003Cp>Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.\u003C/p>\n\u003Cp>\u003Cstrong>OUR COMMUNITY \u003C/strong>\u003C/p>\n\u003Cp>Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.\u003C/p>\n\u003Cp>\u003Cstrong>THE ROLE\u003C/strong>\u003Cbr>\u003C/p>\n\u003Cp>Do you believe in the power of education to open doors to opportunity—and in the role marketing plays in helping educators succeed? Join Khan Academy to engage, retain, and grow our school district partners, whose students are 8x more likely than independent learners to reach levels of learning that lead to meaningful outcomes.\u003C/p>\n\u003Cp>As B2B Customer Lifecycle Marketing Manager, Integrated Marketing, you’ll \u003Cstrong>build and own customer lifecycle programs for our school and district partners\u003C/strong>—from onboarding and engagement to renewal and expansion (~70% of the role). You’ll also support \u003Cstrong>top-of-funnel B2B acquisition efforts\u003C/strong> (\u003Cstrong>~30%\u003C/strong>), executing integrated campaigns in partnership with Product Marketing Managers to drive awareness, generate leads, and support product and initiative launches.\u003C/p>\n\u003Cp>This role works cross-functionally with Product Marketing, Sales, Services, and Integrated Marketing to deliver data-driven programs and communications that resonate with administrators and educators.\u003C/p>\n\u003Cp>The ideal candidate is a strong writer and strategic thinker with an operational mindset and deep empathy for educators. \u003C/p>\n\u003Ch3>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Customer Lifecycle Marketing (~70%)\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own and execute B2B customer lifecycle programs for school district leaders (Superintendents, Instructional leaders, Instructional IT leaders) who are current Khan Academy customers , including onboarding, engagement, renewal, and expansion.\u003C/li>\n\u003Cli>Develop and manage lifecycle communications (email, newsletters, in-product or campaign touchpoints) that deliver timely, relevant messages to administrators and educators.\u003C/li>\n\u003Cli>Create and refresh campaign content that highlights product updates, impact stories, customer success, and best practices to drive adoption.\u003C/li>\n\u003Cli>Partner with Sales and Services to support renewal and expansion efforts through targeted campaigns and enablement materials.\u003C/li>\n\u003Cli>Track lifecycle performance and engagement metrics, surfacing insights to optimize programs over time.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>B2B Acquisition & Integrated Campaigns (~30%)\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Execute top-of-funnel B2B acquisition campaigns in partnership with Product Marketing Managers to drive awareness and generate leads.\u003C/li>\n\u003Cli>Support integrated product and initiative launches through coordinated email, paid media, event, and webinar campaigns.\u003C/li>\n\u003Cli>Develop sales and partner enablement assets (one-pagers, toolkits, presentations) that support acquisition and campaign efforts.\u003C/li>\n\u003Cli>Support marketing execution for key B2B events and conferences, including promotion, coordination, and post-event follow-up.\u003C/li>\n\u003Cli>Collaborate cross-functionally with Product Marketing, Sales, and Integrated Marketing to ensure consistent messaging and smooth execution.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What You Bring\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>4+ years of marketing experience, ideally in B2B, education, or SaaS environments.\u003C/li>\n\u003Cli>Strong writer with examples of compelling, conversion-oriented copy across email, campaigns, or sales materials.\u003C/li>\n\u003Cli>Experience supporting acquisition and engagement efforts through integrated marketing or lifecycle programs.\u003C/li>\n\u003Cli>Comfortable working independently as an individual contributor and delivering results on short timelines.\u003C/li>\n\u003Cli>Strong communication and project management skills, with the ability to manage multiple stakeholders and priorities.\u003C/li>\n\u003Cli>Comfortable using marketing tools and analytics to measure performance and optimize campaigns.\u003C/li>\n\u003Cli>Deep empathy for educators and a willingness to learn and reflect the teacher and administrator voice.\u003C/li>\n\u003Cli>District leadership or classroom teaching experience is a plus.\u003C/li>\n\u003Cli>Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere\".\u003C/li>\n\u003Cli>Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>PERKS AND BENEFITS\u003C/strong>\u003C/p>\n\u003Cp>We may be a non-profit, but we reward our talented team extremely well! We offer:\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salaries\u003C/li>\n\u003Cli>Ample paid time off as needed – Your well-being is a priority\u003C/li>\n\u003Cli>8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost\u003C/li>\n\u003Cli>Remote-first culture - that caters to your time zone, with open flexibility as needed, at times\u003C/li>\n\u003Cli>Generous parental leave\u003C/li>\n\u003Cli>An exceptional team that trusts you and gives you the freedom to do your best\u003C/li>\n\u003Cli>The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education\u003C/li>\n\u003Cli>Opportunities to connect through affinity, ally, and social groups\u003C/li>\n\u003Cli>And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life\u003C/li>\n\u003C/ul>\n\u003Cp>At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.\u003C/p>\n\u003Cp>The compensation band for this role is $96,800 - $108,900 USD for candidates based in the United States and $130,807 - $147,158 CAD for candidates based in Canada.\u003C/p>\n\u003Cp>The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. \u003C/p>\n\u003Ch3>\u003Cstrong>MORE ABOUT US\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Sal’s TED talk from 2011\u003C/li>\n\u003Cli>Sal’s TED talk from 2015\u003C/li>\n\u003Cli>Sal's TED talk from 2023\u003C/li>\n\u003Cli>Our team:  http://www.khanacademy.org/about/the-team\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>OUR COMPANY VALUES\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Live & breathe learners\u003C/strong>\u003C/p>\n\u003Cp>We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.\u003C/p>\n\u003Cp>\u003Cstrong>Take a stand\u003C/strong>\u003C/p>\n\u003Cp>As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.\u003C/p>\n\u003Cp>\u003Cstrong>Embrace diverse perspectives\u003C/strong>\u003C/p>\n\u003Cp>We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.\u003C/p>\n\u003Cp>\u003Cstrong>Work responsibly and sustainably\u003C/strong>\u003C/p>\n\u003Cp>We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.\u003C/p>\n\u003Cp>\u003Cstrong>Bring out the joy\u003C/strong>\u003C/p>\n\u003Cp>We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.\u003C/p>\n\u003Cp>\u003Cstrong>Cultivate learning mindset\u003C/strong>\u003C/p>\n\u003Cp>We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.\u003C/p>\n\u003Cp>\u003Cstrong>Deliver wow\u003C/strong>\u003C/p>\n\u003Cp>We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.\u003C/p>\n\u003Cp>\u003Cem>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.\u003Cbr>\u003Cbr>\u003C/em>\u003Cem>As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact \u003C/em>\u003Cem>careers@khanacademy.org\u003C/em>\u003C/p>","Notice to applicants:We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid.\nABOUT KHAN ACADEMY\nKhan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.\nOUR COMMUNITY \nOur students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.\nTHE ROLE\nDo you believe in the power of education to open doors to opportunity—and in the role marketing plays in helping educators succeed? Join Khan Academy to engage, retain, and grow our school district partners, whose students are 8x more likely than independent learners to reach levels of learning that lead to meaningful outcomes.\nAs B2B Customer Lifecycle Marketing Manager, Integrated Marketing, you’ll build and own customer lifecycle programs for our school and district partners—from onboarding and engagement to renewal and expansion (~70% of the role). You’ll also support top-of-funnel B2B acquisition efforts (~30%), executing integrated campaigns in partnership with Product Marketing Managers to drive awareness, generate leads, and support product and initiative launches.\nThis role works cross-functionally with Product Marketing, Sales, Services, and Integrated Marketing to deliver data-driven programs and communications that resonate with administrators and educators.\nThe ideal candidate is a strong writer and strategic thinker with an operational mindset and deep empathy for educators. \nKey Responsibilities\nCustomer Lifecycle Marketing (~70%)\n\nOwn and execute B2B customer lifecycle programs for school district leaders (Superintendents, Instructional leaders, Instructional IT leaders) who are current Khan Academy customers , including onboarding, engagement, renewal, and expansion.\nDevelop and manage lifecycle communications (email, newsletters, in-product or campaign touchpoints) that deliver timely, relevant messages to administrators and educators.\nCreate and refresh campaign content that highlights product updates, impact stories, customer success, and best practices to drive adoption.\nPartner with Sales and Services to support renewal and expansion efforts through targeted campaigns and enablement materials.\nTrack lifecycle performance and engagement metrics, surfacing insights to optimize programs over time.\n\nB2B Acquisition & Integrated Campaigns (~30%)\n\nExecute top-of-funnel B2B acquisition campaigns in partnership with Product Marketing Managers to drive awareness and generate leads.\nSupport integrated product and initiative launches through coordinated email, paid media, event, and webinar campaigns.\nDevelop sales and partner enablement assets (one-pagers, toolkits, presentations) that support acquisition and campaign efforts.\nSupport marketing execution for key B2B events and conferences, including promotion, coordination, and post-event follow-up.\nCollaborate cross-functionally with Product Marketing, Sales, and Integrated Marketing to ensure consistent messaging and smooth execution.\n\nWhat You Bring\n\n4+ years of marketing experience, ideally in B2B, education, or SaaS environments.\nStrong writer with examples of compelling, conversion-oriented copy across email, campaigns, or sales materials.\nExperience supporting acquisition and engagement efforts through integrated marketing or lifecycle programs.\nComfortable working independently as an individual contributor and delivering results on short timelines.\nStrong communication and project management skills, with the ability to manage multiple stakeholders and priorities.\nComfortable using marketing tools and analytics to measure performance and optimize campaigns.\nDeep empathy for educators and a willingness to learn and reflect the teacher and administrator voice.\nDistrict leadership or classroom teaching experience is a plus.\nMotivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere\".\nProven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.\n\nPERKS AND BENEFITS\nWe may be a non-profit, but we reward our talented team extremely well! We offer:\n\nCompetitive salaries\nAmple paid time off as needed – Your well-being is a priority\n8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost\nRemote-first culture - that caters to your time zone, with open flexibility as needed, at times\nGenerous parental leave\nAn exceptional team that trusts you and gives you the freedom to do your best\nThe chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education\nOpportunities to connect through affinity, ally, and social groups\nAnd we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life\n\nAt Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.\nThe compensation band for this role is $96,800 - $108,900 USD for candidates based in the United States and $130,807 - $147,158 CAD for candidates based in Canada.\nThe pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. \nMORE ABOUT US\n\nSal’s TED talk from 2011\nSal’s TED talk from 2015\nSal's TED talk from 2023\nOur team:  http://www.khanacademy.org/about/the-team\n\nOUR COMPANY VALUES\nLive & breathe learners\nWe deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.\nTake a stand\nAs a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.\nEmbrace diverse perspectives\nWe are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.\nWork responsibly and sustainably\nWe understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.\nBring out the joy\nWe are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.\nCultivate learning mindset\nWe believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.\nDeliver wow\nWe insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.\nWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org",1779701354000,"2026-05-25 11:30:23","2026-05-20T00:04:41.000Z",96800,108900,{"jsonldValid":27,"jsonld":718},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"B2B Customer Lifecycle Marketing Manager, Integrated Marketing (12 months fixed-term)\",\"description\":\"\u003Cp>\u003Cem>Notice to applicants:\u003Cbr>\u003Cbr>We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid.\u003C/em>\u003C/p>\\n\u003Cp>\u003Cstrong>ABOUT KHAN ACADEMY\u003C/strong>\u003C/p>\\n\u003Cp>Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.\u003C/p>\\n\u003Cp>\u003Cstrong>OUR COMMUNITY \u003C/strong>\u003C/p>\\n\u003Cp>Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.\u003C/p>\\n\u003Cp>\u003Cstrong>THE ROLE\u003C/strong>\u003Cbr>\u003C/p>\\n\u003Cp>Do you believe in the power of education to open doors to opportunity—and in the role marketing plays in helping educators succeed? Join Khan Academy to engage, retain, and grow our school district partners, whose students are 8x more likely than independent learners to reach levels of learning that lead to meaningful outcomes.\u003C/p>\\n\u003Cp>As B2B Customer Lifecycle Marketing Manager, Integrated Marketing, you’ll \u003Cstrong>build and own customer lifecycle programs for our school and district partners\u003C/strong>—from onboarding and engagement to renewal and expansion (~70% of the role). You’ll also support \u003Cstrong>top-of-funnel B2B acquisition efforts\u003C/strong> (\u003Cstrong>~30%\u003C/strong>), executing integrated campaigns in partnership with Product Marketing Managers to drive awareness, generate leads, and support product and initiative launches.\u003C/p>\\n\u003Cp>This role works cross-functionally with Product Marketing, Sales, Services, and Integrated Marketing to deliver data-driven programs and communications that resonate with administrators and educators.\u003C/p>\\n\u003Cp>The ideal candidate is a strong writer and strategic thinker with an operational mindset and deep empathy for educators. \u003C/p>\\n\u003Ch3>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h3>\\n\u003Cp>\u003Cstrong>Customer Lifecycle Marketing (~70%)\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Own and execute B2B customer lifecycle programs for school district leaders (Superintendents, Instructional leaders, Instructional IT leaders) who are current Khan Academy customers , including onboarding, engagement, renewal, and expansion.\u003C/li>\\n\u003Cli>Develop and manage lifecycle communications (email, newsletters, in-product or campaign touchpoints) that deliver timely, relevant messages to administrators and educators.\u003C/li>\\n\u003Cli>Create and refresh campaign content that highlights product updates, impact stories, customer success, and best practices to drive adoption.\u003C/li>\\n\u003Cli>Partner with Sales and Services to support renewal and expansion efforts through targeted campaigns and enablement materials.\u003C/li>\\n\u003Cli>Track lifecycle performance and engagement metrics, surfacing insights to optimize programs over time.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>B2B Acquisition & Integrated Campaigns (~30%)\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Execute top-of-funnel B2B acquisition campaigns in partnership with Product Marketing Managers to drive awareness and generate leads.\u003C/li>\\n\u003Cli>Support integrated product and initiative launches through coordinated email, paid media, event, and webinar campaigns.\u003C/li>\\n\u003Cli>Develop sales and partner enablement assets (one-pagers, toolkits, presentations) that support acquisition and campaign efforts.\u003C/li>\\n\u003Cli>Support marketing execution for key B2B events and conferences, including promotion, coordination, and post-event follow-up.\u003C/li>\\n\u003Cli>Collaborate cross-functionally with Product Marketing, Sales, and Integrated Marketing to ensure consistent messaging and smooth execution.\u003C/li>\\n\u003C/ul>\\n\u003Ch3>\u003Cstrong>What You Bring\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>4+ years of marketing experience, ideally in B2B, education, or SaaS environments.\u003C/li>\\n\u003Cli>Strong writer with examples of compelling, conversion-oriented copy across email, campaigns, or sales materials.\u003C/li>\\n\u003Cli>Experience supporting acquisition and engagement efforts through integrated marketing or lifecycle programs.\u003C/li>\\n\u003Cli>Comfortable working independently as an individual contributor and delivering results on short timelines.\u003C/li>\\n\u003Cli>Strong communication and project management skills, with the ability to manage multiple stakeholders and priorities.\u003C/li>\\n\u003Cli>Comfortable using marketing tools and analytics to measure performance and optimize campaigns.\u003C/li>\\n\u003Cli>Deep empathy for educators and a willingness to learn and reflect the teacher and administrator voice.\u003C/li>\\n\u003Cli>District leadership or classroom teaching experience is a plus.\u003C/li>\\n\u003Cli>Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere\\\".\u003C/li>\\n\u003Cli>Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>PERKS AND BENEFITS\u003C/strong>\u003C/p>\\n\u003Cp>We may be a non-profit, but we reward our talented team extremely well! We offer:\u003C/p>\\n\u003Cul>\\n\u003Cli>Competitive salaries\u003C/li>\\n\u003Cli>Ample paid time off as needed – Your well-being is a priority\u003C/li>\\n\u003Cli>8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost\u003C/li>\\n\u003Cli>Remote-first culture - that caters to your time zone, with open flexibility as needed, at times\u003C/li>\\n\u003Cli>Generous parental leave\u003C/li>\\n\u003Cli>An exceptional team that trusts you and gives you the freedom to do your best\u003C/li>\\n\u003Cli>The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education\u003C/li>\\n\u003Cli>Opportunities to connect through affinity, ally, and social groups\u003C/li>\\n\u003Cli>And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life\u003C/li>\\n\u003C/ul>\\n\u003Cp>At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.\u003C/p>\\n\u003Cp>The compensation band for this role is $96,800 - $108,900 USD for candidates based in the United States and $130,807 - $147,158 CAD for candidates based in Canada.\u003C/p>\\n\u003Cp>The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. \u003C/p>\\n\u003Ch3>\u003Cstrong>MORE ABOUT US\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>Sal’s TED talk from 2011\u003C/li>\\n\u003Cli>Sal’s TED talk from 2015\u003C/li>\\n\u003Cli>Sal's TED talk from 2023\u003C/li>\\n\u003Cli>Our team:  http://www.khanacademy.org/about/the-team\u003C/li>\\n\u003C/ul>\\n\u003Ch3>\u003Cstrong>OUR COMPANY VALUES\u003C/strong>\u003C/h3>\\n\u003Cp>\u003Cstrong>Live & breathe learners\u003C/strong>\u003C/p>\\n\u003Cp>We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.\u003C/p>\\n\u003Cp>\u003Cstrong>Take a stand\u003C/strong>\u003C/p>\\n\u003Cp>As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.\u003C/p>\\n\u003Cp>\u003Cstrong>Embrace diverse perspectives\u003C/strong>\u003C/p>\\n\u003Cp>We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.\u003C/p>\\n\u003Cp>\u003Cstrong>Work responsibly and sustainably\u003C/strong>\u003C/p>\\n\u003Cp>We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.\u003C/p>\\n\u003Cp>\u003Cstrong>Bring out the joy\u003C/strong>\u003C/p>\\n\u003Cp>We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.\u003C/p>\\n\u003Cp>\u003Cstrong>Cultivate learning mindset\u003C/strong>\u003C/p>\\n\u003Cp>We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.\u003C/p>\\n\u003Cp>\u003Cstrong>Deliver wow\u003C/strong>\u003C/p>\\n\u003Cp>We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.\u003C/p>\\n\u003Cp>\u003Cem>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.\u003Cbr>\u003Cbr>\u003C/em>\u003Cem>As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact \u003C/em>\u003Cem>careers@khanacademy.org\u003C/em>\u003C/p>\",\"datePosted\":\"2026-05-20T00:04:41.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Khan Academy\",\"sameAs\":\"https://www.khanacademy.org/donate?utm_source=linkedin&utm_medium=post&utm_campaign=button\",\"logo\":\"https://logo.clearbit.com/khanacademy.org\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Khan Academy\",\"value\":\"57c970fdd076dfbb97909fe0229c2dbd33e04bdfce5f79c35a39fe4df1254128\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Canada\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CA\"}}}",{"id":720,"slug":721,"title":722,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":723,"country":14,"remote":15,"employmentType":724,"department":18,"content_html":725,"content_text":726,"years":21,"createdAt":727,"updatedAtISO":728,"postedAtISO":729,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":730},"653e3a0e89b891004529a6ec11ea1a96c3f43f3ba0fc010322f422e2d8d6362a","associate-clinical-specialist-crm-oklahoma-city-at-medtronic-3c683b8405","Associate Clinical Specialist CRM - Oklahoma City","Oklahoma City",[17],"We anticipate the application window for this opening will close on - 26 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE - POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Technical Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/li>\u003Cli>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/li>\u003Cli>Supports implants of all CRM products post sign-off\u003C/li>\u003Cli>Provides on-call support as needed on evenings and weekends post sign-off\u003C/li>\u003Cli>Provide troubleshooting support as requested\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Operational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Assures completion of patient registration and any other required hospital documentation\u003C/li>\u003Cli>Helps manage consignment inventory and trunk inventory once obtained\u003C/li>\u003Cli>Provides additional inventory support to meet customer needs\u003C/li>\u003Cli>Maintains software on programmers throughout the district as directed\u003C/li>\u003Cli>Assists with managing daily coverage logistics as needed\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/li>\u003Cli>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Sales Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/li>\u003Cli>Assists with obtaining customer POs throughout the quarter\u003C/li>\u003Cli>Has a basic understanding of the competitive landscape\u003C/li>\u003Cli>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ongoing Technical Development\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Stays up to date on new products, solutions, and patient management offerings\u003C/li>\u003Cli>Completes all assigned training in a timely manner\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Performs other related duties as assigned\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - MINIMUM QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Bachelor’s Degree\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>B.A./B.S. Degree in nursing, life sciences, biomedical engineering\u003C/li>\u003Cli>Cath Lab, EP Lab, hospital/clinic or cardiology experience\u003C/li>\u003Cli>Experience teaching and educating medical personnel, peers and technical support personnel\u003C/li>\u003Cli>Thorough working knowledge of medical terminology and the medical device industry\u003C/li>\u003Cli>Excellent customer service skills\u003C/li>\u003Cli>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/li>\u003Cli>Excellent interpersonal, written/verbal communication skills\u003C/li>\u003Cli>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/li>\u003Cli>Strong work ethic in accomplishing objectives of the position\u003C/li>\u003Cli>Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)\u003C/li>\u003Cli>Ability to meet vendor credentialing requirements\u003C/li>\u003Cli>IBHRE certification (below Prin level – required for Prin level)\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/li>\u003Cli>Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/li>\u003Cli>Continuous verbal and written communication\u003C/li>\u003Cli>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/li>\u003Cli>Sitting, standing and/or walking for up to eight plus hours per day\u003C/li>\u003Cli>Environmental exposures include eye protection, infectious disease and radiation\u003C/li>\u003Cli>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/li>\u003Cli>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/li>\u003Cli>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/li>\u003Cli>Frequent bending/stooping, squatting and balance\u003C/li>\u003Cli>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/li>\u003Cli>Must be able to drive approximately 80% of the time within assigned territory.\u003C/li>\u003Cli>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/li>\u003Cli>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum travel of 10%\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $60,000.00 - $72,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 26 May 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.comA DAY IN THE LIFE - POSITION RESPONSIBILITIES:Technical SupportSuccessfully completes CRM Field Technical Training – including online and field-based trainingPerforms checks/interrogations of all CRM medical device systems post sign-offSupports implants of all CRM products post sign-offProvides on-call support as needed on evenings and weekends post sign-offProvide troubleshooting support as requestedOperational SupportAssures completion of patient registration and any other required hospital documentationHelps manage consignment inventory and trunk inventory once obtainedProvides additional inventory support to meet customer needsMaintains software on programmers throughout the district as directedAssists with managing daily coverage logistics as neededEducational SupportEducates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completedAssists with educating and training new Clinical Specialists and Sales Representatives post sign-offSales SupportPartners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customerAssists with obtaining customer POs throughout the quarterHas a basic understanding of the competitive landscapeIndependently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectivesOngoing Technical DevelopmentStays up to date on new products, solutions, and patient management offeringsCompletes all assigned training in a timely mannerPerforms other related duties as assignedMUST HAVE - MINIMUM QUALIFICATIONS:IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUMEHigh School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Bachelor’s DegreeNICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:B.A./B.S. Degree in nursing, life sciences, biomedical engineeringCath Lab, EP Lab, hospital/clinic or cardiology experienceExperience teaching and educating medical personnel, peers and technical support personnelThorough working knowledge of medical terminology and the medical device industryExcellent customer service skillsProven ability to build/maintain positive relationships with peers and colleagues across organization levelsExcellent interpersonal, written/verbal communication skillsAbility to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlinesStrong work ethic in accomplishing objectives of the positionExpertise with Microsoft tools and other business applications (i.e., SalesForce.com)Ability to meet vendor credentialing requirementsIBHRE certification (below Prin level – required for Prin level)PHYSICAL JOB REQUIREMENTS:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsFrequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobileContinuous verbal and written communicationFrequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same levelSitting, standing and/or walking for up to eight plus hours per dayEnvironmental exposures include eye protection, infectious disease and radiationAbility to wear 7-9 lbs of lead for extended periods of time while in the O.R.Frequently required to use hands to finger, handle or feel objects, tools or controlsAbility to effectively use a mobile phone, PC, keyboard and mouseFrequent bending/stooping, squatting and balanceSpecific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computerMust be able to drive approximately 80% of the time within assigned territory.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   Travel Requirements:Minimum travel of 10%A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.ABOUT MEDTRONICTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employeesThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):USA: $60,000.00 - $72,000.00The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",1779528572000,"2026-05-23 11:31:09","2026-05-23T09:31:09.000Z",{"jsonldValid":27,"jsonld":731},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Associate Clinical Specialist CRM - Oklahoma City\",\"description\":\"We anticipate the application window for this opening will close on - 26 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE - POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Technical Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/li>\u003Cli>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/li>\u003Cli>Supports implants of all CRM products post sign-off\u003C/li>\u003Cli>Provides on-call support as needed on evenings and weekends post sign-off\u003C/li>\u003Cli>Provide troubleshooting support as requested\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Operational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Assures completion of patient registration and any other required hospital documentation\u003C/li>\u003Cli>Helps manage consignment inventory and trunk inventory once obtained\u003C/li>\u003Cli>Provides additional inventory support to meet customer needs\u003C/li>\u003Cli>Maintains software on programmers throughout the district as directed\u003C/li>\u003Cli>Assists with managing daily coverage logistics as needed\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/li>\u003Cli>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Sales Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/li>\u003Cli>Assists with obtaining customer POs throughout the quarter\u003C/li>\u003Cli>Has a basic understanding of the competitive landscape\u003C/li>\u003Cli>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ongoing Technical Development\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Stays up to date on new products, solutions, and patient management offerings\u003C/li>\u003Cli>Completes all assigned training in a timely manner\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Performs other related duties as assigned\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - MINIMUM QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Bachelor’s Degree\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>B.A./B.S. Degree in nursing, life sciences, biomedical engineering\u003C/li>\u003Cli>Cath Lab, EP Lab, hospital/clinic or cardiology experience\u003C/li>\u003Cli>Experience teaching and educating medical personnel, peers and technical support personnel\u003C/li>\u003Cli>Thorough working knowledge of medical terminology and the medical device industry\u003C/li>\u003Cli>Excellent customer service skills\u003C/li>\u003Cli>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/li>\u003Cli>Excellent interpersonal, written/verbal communication skills\u003C/li>\u003Cli>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/li>\u003Cli>Strong work ethic in accomplishing objectives of the position\u003C/li>\u003Cli>Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)\u003C/li>\u003Cli>Ability to meet vendor credentialing requirements\u003C/li>\u003Cli>IBHRE certification (below Prin level – required for Prin level)\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/li>\u003Cli>Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/li>\u003Cli>Continuous verbal and written communication\u003C/li>\u003Cli>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/li>\u003Cli>Sitting, standing and/or walking for up to eight plus hours per day\u003C/li>\u003Cli>Environmental exposures include eye protection, infectious disease and radiation\u003C/li>\u003Cli>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/li>\u003Cli>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/li>\u003Cli>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/li>\u003Cli>Frequent bending/stooping, squatting and balance\u003C/li>\u003Cli>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/li>\u003Cli>Must be able to drive approximately 80% of the time within assigned territory.\u003C/li>\u003Cli>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/li>\u003Cli>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum travel of 10%\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $60,000.00 - $72,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-05-23T09:31:09.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"653e3a0e89b891004529a6ec11ea1a96c3f43f3ba0fc010322f422e2d8d6362a\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Oklahoma City\",\"addressRegion\":\"Oklahoma\",\"addressCountry\":\"US\"}}}",{"id":733,"slug":734,"title":735,"companyname":736,"companylogo":737,"companyIndustry":738,"city":446,"country":14,"remote":27,"employmentType":739,"department":18,"content_html":740,"content_text":741,"years":21,"createdAt":727,"updatedAtISO":742,"postedAtISO":743,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":744},"ab86baf112b9502aa0efb9da8940d243c129f113cbbdcde4e119bfecfb4a2a30","customer-lifecycle-marketing-manager-at-arctic-wolf-f416193859","Customer Lifecycle Marketing Manager","Arctic Wolf","https://logo.clearbit.com/arcticwolf.com","Computer and Network Security",[17],"\u003Cp>At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by \u003Cb>Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape\u003C/b> – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.\u003C/p>\u003Cp>If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you.\u003C/p>\u003Cp>Our mission is simple: End Cyber Risk. We’re looking for a \u003Cb>Customer Lifecycle Marketing Manager \u003C/b>to be a part of making this happen.\u003C/p>\u003Cp>\u003Cb>\u003Cu>About the Role\u003C/u>\u003C/b>\u003C/p>\u003Cp>This role is built for a hands-on marketer who’s excited to build customer demand and turn ideas into measurable pipeline impact. You’ll design and execute integrated campaigns that drive product adoption, cross-sell, and upsell opportunities across our customer base. You’ll also help refine our marketing automation programs to scale expansion motions efficiently.\u003C/p>\u003Cp>You’ll partner closely with Customer Success, Product Marketing, and Content to bring targeted campaigns to market. You’ll have clear ownership of the programs you run, and visibility into how your work contributes to pipeline and revenue growth, and product adoption and retention.\u003C/p>\u003Cp>\u003Cb>\u003Cu>Responsibilities\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Ci>Lifecycle Campaign Strategy & Execution\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Plan, launch, and optimize integrated, multi-channel lifecycle campaigns that drive engagement, product adoption, expansion, and retention.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop data-backed hypotheses, campaign briefs, and clear success metrics.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate cross-functionally to align targeting, messaging, and campaign execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Content, Product Marketing, and Design to ensure assets support lifecycle goals.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Lifecycle & Marketing Automation\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build and refine automated journeys across onboarding, activation, engagement, and renewal.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Improve personalization and segmentation to deliver relevant customer experiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish consistent campaign reporting, dashboards, and insights to inform iteration and scale.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Who You Are\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>You enjoy combining creative storytelling with structured, data-driven execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Thrive in environments where you can both build strategy and execute hands-on work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate GTM goals into repeatable, scalable lifecycle programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Have a builder’s mindset and can create clarity and process where it’s needed.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Minimum Qualifications\u003C/u>\u003C/b>​\u003C/p>\u003Cul>\u003Cli>\u003Cp>3-5 years of B2B experience in customer marketing, lifecycle marketing, or customer success.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of retaining and growing a customer base through lifecycle programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience designing and executing demand generation or lifecycle campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of funnel metrics, segmentation, and campaign analytics.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent cross-functional communicator and collaborator.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience mentoring junior teammates and managing complex projects.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>Preferred Qualifications\u003C/b>\u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Cybersecurity industry experience is a plus.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>On-Camera Policy\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>About Arctic Wolf \u003C/u>\u003C/b>\u003C/p>\u003Cp>At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including \u003Cb>Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026)\u003C/b>. Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.\u003C/p>\u003Cp>\u003Cb>\u003Cu>Our Values\u003C/u>  \u003C/b>\u003C/p>\u003Cp>Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  \u003C/p>\u003Cp>We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   \u003C/p>\u003Cp>We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  \u003C/p>\u003Cp>All wolves receive compelling compensation and benefits packages, including:  \u003C/p>\u003Cul>\u003Cli>\u003Cp>Equity for all employees \u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible time off and paid volunteer days \u003C/p>\u003C/li>\u003Cli>\u003Cp>401k match and RRSP\u003C/p>\u003C/li>\u003Cli>\u003Cp>Training and career development programs \u003C/p>\u003C/li>\u003Cli>\u003Cp>Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services \u003C/p>\u003C/li>\u003Cli>\u003Cp>Robust Employee Assistance Program (EAP) with mental health services \u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility support and paid parental leave \u003C/p>\u003C/li>\u003C/ul>\u003Cp>Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing recruiting@arcticwolf.com. View our Hiring Page to learn more about our application process.\u003C/p>\u003Cp>\u003Cu>\u003Cb>Security Requirements\u003C/b>\u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). \u003C/p>\u003C/li>\u003Cli>\u003Cp>Background checks are required for this position.  \u003C/p>\u003C/li>\u003Cli>\u003Cp>This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations. \u003C/p>\u003C/li>\u003C/ul>The base salary range for this job family is 112,500 to 175,500 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.","At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you.Our mission is simple: End Cyber Risk. We’re looking for a Customer Lifecycle Marketing Manager to be a part of making this happen.About the RoleThis role is built for a hands-on marketer who’s excited to build customer demand and turn ideas into measurable pipeline impact. You’ll design and execute integrated campaigns that drive product adoption, cross-sell, and upsell opportunities across our customer base. You’ll also help refine our marketing automation programs to scale expansion motions efficiently.You’ll partner closely with Customer Success, Product Marketing, and Content to bring targeted campaigns to market. You’ll have clear ownership of the programs you run, and visibility into how your work contributes to pipeline and revenue growth, and product adoption and retention.ResponsibilitiesLifecycle Campaign Strategy & ExecutionPlan, launch, and optimize integrated, multi-channel lifecycle campaigns that drive engagement, product adoption, expansion, and retention.Develop data-backed hypotheses, campaign briefs, and clear success metrics.Collaborate cross-functionally to align targeting, messaging, and campaign execution.Partner with Content, Product Marketing, and Design to ensure assets support lifecycle goals.Lifecycle & Marketing AutomationBuild and refine automated journeys across onboarding, activation, engagement, and renewal.Improve personalization and segmentation to deliver relevant customer experiences.Establish consistent campaign reporting, dashboards, and insights to inform iteration and scale.Who You AreYou enjoy combining creative storytelling with structured, data-driven execution.Thrive in environments where you can both build strategy and execute hands-on work.Translate GTM goals into repeatable, scalable lifecycle programs.Have a builder’s mindset and can create clarity and process where it’s needed.Minimum Qualifications​3-5 years of B2B experience in customer marketing, lifecycle marketing, or customer success.Proven track record of retaining and growing a customer base through lifecycle programs.Experience designing and executing demand generation or lifecycle campaigns.Strong understanding of funnel metrics, segmentation, and campaign analytics.Excellent cross-functional communicator and collaborator.Experience mentoring junior teammates and managing complex projects.Preferred QualificationsCybersecurity industry experience is a plus.On-Camera PolicyTo support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.Our Values  Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  All wolves receive compelling compensation and benefits packages, including:  Equity for all employees Flexible time off and paid volunteer days 401k match and RRSPTraining and career development programs Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services Robust Employee Assistance Program (EAP) with mental health services Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing recruiting@arcticwolf.com. View our Hiring Page to learn more about our application process.Security RequirementsConducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position.  This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations. The base salary range for this job family is 112,500 to 175,500 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.","2026-05-23 11:31:08","2026-05-23T09:31:08.000Z",{"jsonldValid":27,"jsonld":745},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Customer Lifecycle Marketing Manager\",\"description\":\"\u003Cp>At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by \u003Cb>Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape\u003C/b> – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.\u003C/p>\u003Cp>If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you.\u003C/p>\u003Cp>Our mission is simple: End Cyber Risk. We’re looking for a \u003Cb>Customer Lifecycle Marketing Manager \u003C/b>to be a part of making this happen.\u003C/p>\u003Cp>\u003Cb>\u003Cu>About the Role\u003C/u>\u003C/b>\u003C/p>\u003Cp>This role is built for a hands-on marketer who’s excited to build customer demand and turn ideas into measurable pipeline impact. You’ll design and execute integrated campaigns that drive product adoption, cross-sell, and upsell opportunities across our customer base. You’ll also help refine our marketing automation programs to scale expansion motions efficiently.\u003C/p>\u003Cp>You’ll partner closely with Customer Success, Product Marketing, and Content to bring targeted campaigns to market. You’ll have clear ownership of the programs you run, and visibility into how your work contributes to pipeline and revenue growth, and product adoption and retention.\u003C/p>\u003Cp>\u003Cb>\u003Cu>Responsibilities\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Ci>Lifecycle Campaign Strategy & Execution\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Plan, launch, and optimize integrated, multi-channel lifecycle campaigns that drive engagement, product adoption, expansion, and retention.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop data-backed hypotheses, campaign briefs, and clear success metrics.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate cross-functionally to align targeting, messaging, and campaign execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Content, Product Marketing, and Design to ensure assets support lifecycle goals.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Lifecycle & Marketing Automation\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build and refine automated journeys across onboarding, activation, engagement, and renewal.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Improve personalization and segmentation to deliver relevant customer experiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish consistent campaign reporting, dashboards, and insights to inform iteration and scale.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Who You Are\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>You enjoy combining creative storytelling with structured, data-driven execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Thrive in environments where you can both build strategy and execute hands-on work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate GTM goals into repeatable, scalable lifecycle programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Have a builder’s mindset and can create clarity and process where it’s needed.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Minimum Qualifications\u003C/u>\u003C/b>​\u003C/p>\u003Cul>\u003Cli>\u003Cp>3-5 years of B2B experience in customer marketing, lifecycle marketing, or customer success.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of retaining and growing a customer base through lifecycle programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience designing and executing demand generation or lifecycle campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of funnel metrics, segmentation, and campaign analytics.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent cross-functional communicator and collaborator.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience mentoring junior teammates and managing complex projects.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>Preferred Qualifications\u003C/b>\u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Cybersecurity industry experience is a plus.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>On-Camera Policy\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>About Arctic Wolf \u003C/u>\u003C/b>\u003C/p>\u003Cp>At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including \u003Cb>Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026)\u003C/b>. Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.\u003C/p>\u003Cp>\u003Cb>\u003Cu>Our Values\u003C/u>  \u003C/b>\u003C/p>\u003Cp>Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  \u003C/p>\u003Cp>We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   \u003C/p>\u003Cp>We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  \u003C/p>\u003Cp>All wolves receive compelling compensation and benefits packages, including:  \u003C/p>\u003Cul>\u003Cli>\u003Cp>Equity for all employees \u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible time off and paid volunteer days \u003C/p>\u003C/li>\u003Cli>\u003Cp>401k match and RRSP\u003C/p>\u003C/li>\u003Cli>\u003Cp>Training and career development programs \u003C/p>\u003C/li>\u003Cli>\u003Cp>Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services \u003C/p>\u003C/li>\u003Cli>\u003Cp>Robust Employee Assistance Program (EAP) with mental health services \u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility support and paid parental leave \u003C/p>\u003C/li>\u003C/ul>\u003Cp>Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing recruiting@arcticwolf.com. View our Hiring Page to learn more about our application process.\u003C/p>\u003Cp>\u003Cu>\u003Cb>Security Requirements\u003C/b>\u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). \u003C/p>\u003C/li>\u003Cli>\u003Cp>Background checks are required for this position.  \u003C/p>\u003C/li>\u003Cli>\u003Cp>This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations. \u003C/p>\u003C/li>\u003C/ul>The base salary range for this job family is 112,500 to 175,500 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.\",\"datePosted\":\"2026-05-23T09:31:08.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Arctic Wolf\",\"sameAs\":\"https://arcticwolf.com/?utm_source=linkedin&utm_medium=social\",\"logo\":\"https://logo.clearbit.com/arcticwolf.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Arctic Wolf\",\"value\":\"ab86baf112b9502aa0efb9da8940d243c129f113cbbdcde4e119bfecfb4a2a30\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":747,"slug":748,"title":749,"companyname":750,"companylogo":751,"companyTagline":752,"companyIndustry":135,"city":753,"country":68,"remote":15,"employmentType":754,"department":18,"content_html":755,"content_text":756,"years":21,"createdAt":727,"updatedAtISO":742,"postedAtISO":757,"hasSalary":15,"salaryMin":758,"salaryMax":759,"currency":76,"schema":760},"f98cebd9334bc1259e97db4c36c9689f163de5654c93a821e825473467478ee0","lifecycle-marketing-manager-at-aftership-28320d2d97","Lifecycle Marketing Manager","AfterShip","https://logo.clearbit.com/aftership.com","Achieve a world-class post-purchase customer experience with AfterShip 📦","Vancouver",[17],"\u003Cp>\u003Cstrong>About Us\u003C/strong>\u003C/p>\n\u003Cp>AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.\u003C/p>\n\u003Cp>AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.\u003C/p>\n\u003Cp>AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.\u003C/p>\n\u003Cp>Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.\u003C/p>\n\u003Cp>\u003Cstrong>Your Mission: \u003C/strong>\u003C/p>\n\u003Cp>The Lifecycle Marketing Manager will play a key role in scaling AfterShip's email and lifecycle marketing program, working closely with the Senior Lifecycle Marketing Manager to bring campaigns and programs to life across the full B2B customer journey. This role sits within the Product team and plays a central part in executing lifecycle strategy — supporting flagship programs (eg: lead nurture, onboarding, feature adoption) while owning lifecycle communications for key business stakeholder areas such as Product, Research, and Partnerships.\u003C/p>\n\u003Cp>You will report to the Head of Product Marketing and work day-to-day alongside a close-knit set of stakeholders: Product Marketing, the Product Growth team, Revenue Operations, Marketing Automation, Design, and Customer Success. \u003C/p>\n\u003Cp>This is a remote position, with a preference for candidates in Canada (Pacific time zone preferred). This role requires collaboration with teams located in Asia and Europe, which may require working outside of regular business hours 1-2 times/week.\u003C/p>\n\u003Cp>This is a role for someone who thrives in ambiguity, brings structure where processes are still being built, and is energized by the opportunity to make a real impact in a high-growth environment. You will not be handed a fully built playbook — you will help write it.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do: \u003C/strong>\u003C/p>\n\u003Cp>Strategy & Execution\u003C/p>\n\u003Cul>\n\u003Cli>Build and execute automated email journeys, triggered campaigns, and in-app programs across the B2B customer journey\u003C/li>\n\u003Cli>Develop audience segmentation using firmographic and behavioral data\u003C/li>\n\u003Cli>Continuously test and optimize through A/B and multivariate experiments\u003C/li>\n\u003C/ul>\n\u003Cp>Campaign Execution\u003C/p>\n\u003Cul>\n\u003Cli>Deploy email campaigns across formats: promotional, behavioural, drip, and product updates\u003C/li>\n\u003Cli>Own in-app marketing touchpoints (tooltips, banners, modals) in partnership with the Product Growth team\u003C/li>\n\u003Cli>Write compelling copy, collaborate with Design, and manage the campaign calendar\u003C/li>\n\u003Cli>Ensure data hygiene, list health, and compliance with email best practices (deliverability, CAN-SPAM, CASL, GDPR)\u003C/li>\n\u003C/ul>\n\u003Cp>Performance & Insights\u003C/p>\n\u003Cul>\n\u003Cli>Track core KPIs: open rates, CTR, conversion, pipeline influence, and revenue attribution\u003C/li>\n\u003Cli>Build dashboards in Tableau and Google Analytics to connect email engagement to revenue outcomes\u003C/li>\n\u003C/ul>\n\u003Cp>Cross-functional Collaboration\u003C/p>\n\u003Cul>\n\u003Cli>Partner with Product Marketing, Product Growth, Revenue Operations, Marketing Automation, and Customer Success\u003C/li>\n\u003Cli>Keep campaigns aligned with product positioning, feature launches, and customer goals — across time zones\u003C/li>\n\u003C/ul>\n\u003Cp>Process Building\u003C/p>\n\u003Cul>\n\u003Cli>Document workflows, campaign processes, and playbooks as the lifecycle function matures\u003C/li>\n\u003Cli>Bring structure where it doesn't yet exist - you'll help write the playbook, not just follow it\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We're Looking For\u003C/strong>\u003Cstrong>:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>3-5 years of experience in lifecycle, email, or CRM marketing, ideally in a B2B SaaS environment\u003C/li>\n\u003Cli>Bachelor’s degree in Marketing, Communications, Business, or a related field.\u003C/li>\n\u003Cli>Hands-on experience executing full-funnel email programs from brief through to analysis - you have done the work, not just managed it\u003C/li>\n\u003Cli>Experience with HubSpot or similar email service provider / marketing automation platform is required (e.g., Salesforce Marketing Cloud, Marketo, Iterable, Klaviyo, Braze etc.)\u003C/li>\n\u003Cli>Strong understanding of audience segmentation, behavioural triggers, personalization, and customer journey mapping\u003C/li>\n\u003Cli>Solid analytical skills - you can pull your own reports, interpret campaign data, and translate insights into action\u003C/li>\n\u003Cli>Experience with A/B testing and a structured, hypothesis-driven approach to optimization\u003C/li>\n\u003Cli>Familiarity with deliverability best practices and email compliance requirements (CAN-SPAM, CASL, GDPR)\u003C/li>\n\u003Cli>AI fluency – comfortable using AI tools (e.g. ChatGPT, Claude, or similar) to accelerate copy drafting, campaign ideation, reporting, and workflow automation; stays current on how AI is reshaping marketing execution\u003C/li>\n\u003Cli>Excellent written communication skills - you can write email copy that converts and is on-brand\u003C/li>\n\u003Cli>Comfortable operating in ambiguity and able to help build process where none currently exists\u003C/li>\n\u003Cli>Highly organized and detail-oriented, with the ability to manage multiple campaigns and stakeholders simultaneously\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>Why You Should Join Us: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Great Place to Work Certified:\u003C/strong> We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.\u003C/li>\n\u003Cli>\u003Cstrong>Innovative & Inclusive Culture:\u003C/strong> Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.\u003C/li>\n\u003Cli>\u003Cstrong>Ambitious Mission with Real Impact:\u003C/strong> Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.\u003C/li>\n\u003Cli>\u003Cstrong>Thrive & Grow:\u003C/strong> There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.\u003C/li>\n\u003Cli>\u003Cstrong>Flexible Work Setup\u003C/strong>: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive compensation\u003C/li>\n\u003Cli>Remote-first/hybrid-flexible work setups\u003C/li>\n\u003Cli>Healthcare coverage offered from day 1\u003C/li>\n\u003Cli>Retirement plans including company match\u003C/li>\n\u003Cli>Unlimited PTO\u003C/li>\n\u003Cli>Annual learning & wellness benefit\u003C/li>\n\u003Cli>Monthly book perk\u003C/li>\n\u003Cli>Career progression & professional development\u003C/li>\n\u003Cli>In-office lunch and commuter benefits for those located in our hub locations\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Salary range for this role: \u003C/strong>CAD $84,000 - $95,000\u003C/p>\n\u003Cp>\u003Cem>We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>This job posting is for a new position.\u003C/em>\u003C/p>","About Us\nAfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.\nAfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.\nAfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.\nBuilt for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.\nYour Mission: \nThe Lifecycle Marketing Manager will play a key role in scaling AfterShip's email and lifecycle marketing program, working closely with the Senior Lifecycle Marketing Manager to bring campaigns and programs to life across the full B2B customer journey. This role sits within the Product team and plays a central part in executing lifecycle strategy — supporting flagship programs (eg: lead nurture, onboarding, feature adoption) while owning lifecycle communications for key business stakeholder areas such as Product, Research, and Partnerships.\nYou will report to the Head of Product Marketing and work day-to-day alongside a close-knit set of stakeholders: Product Marketing, the Product Growth team, Revenue Operations, Marketing Automation, Design, and Customer Success. \nThis is a remote position, with a preference for candidates in Canada (Pacific time zone preferred). This role requires collaboration with teams located in Asia and Europe, which may require working outside of regular business hours 1-2 times/week.\nThis is a role for someone who thrives in ambiguity, brings structure where processes are still being built, and is energized by the opportunity to make a real impact in a high-growth environment. You will not be handed a fully built playbook — you will help write it.\nWhat You’ll Do: \nStrategy & Execution\n\nBuild and execute automated email journeys, triggered campaigns, and in-app programs across the B2B customer journey\nDevelop audience segmentation using firmographic and behavioral data\nContinuously test and optimize through A/B and multivariate experiments\n\nCampaign Execution\n\nDeploy email campaigns across formats: promotional, behavioural, drip, and product updates\nOwn in-app marketing touchpoints (tooltips, banners, modals) in partnership with the Product Growth team\nWrite compelling copy, collaborate with Design, and manage the campaign calendar\nEnsure data hygiene, list health, and compliance with email best practices (deliverability, CAN-SPAM, CASL, GDPR)\n\nPerformance & Insights\n\nTrack core KPIs: open rates, CTR, conversion, pipeline influence, and revenue attribution\nBuild dashboards in Tableau and Google Analytics to connect email engagement to revenue outcomes\n\nCross-functional Collaboration\n\nPartner with Product Marketing, Product Growth, Revenue Operations, Marketing Automation, and Customer Success\nKeep campaigns aligned with product positioning, feature launches, and customer goals — across time zones\n\nProcess Building\n\nDocument workflows, campaign processes, and playbooks as the lifecycle function matures\nBring structure where it doesn't yet exist - you'll help write the playbook, not just follow it\n\nWho We're Looking For:\n\n3-5 years of experience in lifecycle, email, or CRM marketing, ideally in a B2B SaaS environment\nBachelor’s degree in Marketing, Communications, Business, or a related field.\nHands-on experience executing full-funnel email programs from brief through to analysis - you have done the work, not just managed it\nExperience with HubSpot or similar email service provider / marketing automation platform is required (e.g., Salesforce Marketing Cloud, Marketo, Iterable, Klaviyo, Braze etc.)\nStrong understanding of audience segmentation, behavioural triggers, personalization, and customer journey mapping\nSolid analytical skills - you can pull your own reports, interpret campaign data, and translate insights into action\nExperience with A/B testing and a structured, hypothesis-driven approach to optimization\nFamiliarity with deliverability best practices and email compliance requirements (CAN-SPAM, CASL, GDPR)\nAI fluency – comfortable using AI tools (e.g. ChatGPT, Claude, or similar) to accelerate copy drafting, campaign ideation, reporting, and workflow automation; stays current on how AI is reshaping marketing execution\nExcellent written communication skills - you can write email copy that converts and is on-brand\nComfortable operating in ambiguity and able to help build process where none currently exists\nHighly organized and detail-oriented, with the ability to manage multiple campaigns and stakeholders simultaneously\n\n\nAt AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.\n\nWhy You Should Join Us: \n\nGreat Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.\nInnovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.\nAmbitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.\nThrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.\nFlexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.\n\nPerks:\n\nCompetitive compensation\nRemote-first/hybrid-flexible work setups\nHealthcare coverage offered from day 1\nRetirement plans including company match\nUnlimited PTO\nAnnual learning & wellness benefit\nMonthly book perk\nCareer progression & professional development\nIn-office lunch and commuter benefits for those located in our hub locations\n\nSalary range for this role: CAD $84,000 - $95,000\nWe are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.\nWe believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. \nOur hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.\nThis job posting is for a new position.","2026-05-13T20:51:53.000Z",84000,95000,{"jsonldValid":27,"jsonld":761},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Lifecycle Marketing Manager\",\"description\":\"\u003Cp>\u003Cstrong>About Us\u003C/strong>\u003C/p>\\n\u003Cp>AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.\u003C/p>\\n\u003Cp>AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.\u003C/p>\\n\u003Cp>AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.\u003C/p>\\n\u003Cp>Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.\u003C/p>\\n\u003Cp>\u003Cstrong>Your Mission: \u003C/strong>\u003C/p>\\n\u003Cp>The Lifecycle Marketing Manager will play a key role in scaling AfterShip's email and lifecycle marketing program, working closely with the Senior Lifecycle Marketing Manager to bring campaigns and programs to life across the full B2B customer journey. This role sits within the Product team and plays a central part in executing lifecycle strategy — supporting flagship programs (eg: lead nurture, onboarding, feature adoption) while owning lifecycle communications for key business stakeholder areas such as Product, Research, and Partnerships.\u003C/p>\\n\u003Cp>You will report to the Head of Product Marketing and work day-to-day alongside a close-knit set of stakeholders: Product Marketing, the Product Growth team, Revenue Operations, Marketing Automation, Design, and Customer Success. \u003C/p>\\n\u003Cp>This is a remote position, with a preference for candidates in Canada (Pacific time zone preferred). This role requires collaboration with teams located in Asia and Europe, which may require working outside of regular business hours 1-2 times/week.\u003C/p>\\n\u003Cp>This is a role for someone who thrives in ambiguity, brings structure where processes are still being built, and is energized by the opportunity to make a real impact in a high-growth environment. You will not be handed a fully built playbook — you will help write it.\u003C/p>\\n\u003Cp>\u003Cstrong>What You’ll Do: \u003C/strong>\u003C/p>\\n\u003Cp>Strategy & Execution\u003C/p>\\n\u003Cul>\\n\u003Cli>Build and execute automated email journeys, triggered campaigns, and in-app programs across the B2B customer journey\u003C/li>\\n\u003Cli>Develop audience segmentation using firmographic and behavioral data\u003C/li>\\n\u003Cli>Continuously test and optimize through A/B and multivariate experiments\u003C/li>\\n\u003C/ul>\\n\u003Cp>Campaign Execution\u003C/p>\\n\u003Cul>\\n\u003Cli>Deploy email campaigns across formats: promotional, behavioural, drip, and product updates\u003C/li>\\n\u003Cli>Own in-app marketing touchpoints (tooltips, banners, modals) in partnership with the Product Growth team\u003C/li>\\n\u003Cli>Write compelling copy, collaborate with Design, and manage the campaign calendar\u003C/li>\\n\u003Cli>Ensure data hygiene, list health, and compliance with email best practices (deliverability, CAN-SPAM, CASL, GDPR)\u003C/li>\\n\u003C/ul>\\n\u003Cp>Performance & Insights\u003C/p>\\n\u003Cul>\\n\u003Cli>Track core KPIs: open rates, CTR, conversion, pipeline influence, and revenue attribution\u003C/li>\\n\u003Cli>Build dashboards in Tableau and Google Analytics to connect email engagement to revenue outcomes\u003C/li>\\n\u003C/ul>\\n\u003Cp>Cross-functional Collaboration\u003C/p>\\n\u003Cul>\\n\u003Cli>Partner with Product Marketing, Product Growth, Revenue Operations, Marketing Automation, and Customer Success\u003C/li>\\n\u003Cli>Keep campaigns aligned with product positioning, feature launches, and customer goals — across time zones\u003C/li>\\n\u003C/ul>\\n\u003Cp>Process Building\u003C/p>\\n\u003Cul>\\n\u003Cli>Document workflows, campaign processes, and playbooks as the lifecycle function matures\u003C/li>\\n\u003Cli>Bring structure where it doesn't yet exist - you'll help write the playbook, not just follow it\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Who We're Looking For\u003C/strong>\u003Cstrong>:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>3-5 years of experience in lifecycle, email, or CRM marketing, ideally in a B2B SaaS environment\u003C/li>\\n\u003Cli>Bachelor’s degree in Marketing, Communications, Business, or a related field.\u003C/li>\\n\u003Cli>Hands-on experience executing full-funnel email programs from brief through to analysis - you have done the work, not just managed it\u003C/li>\\n\u003Cli>Experience with HubSpot or similar email service provider / marketing automation platform is required (e.g., Salesforce Marketing Cloud, Marketo, Iterable, Klaviyo, Braze etc.)\u003C/li>\\n\u003Cli>Strong understanding of audience segmentation, behavioural triggers, personalization, and customer journey mapping\u003C/li>\\n\u003Cli>Solid analytical skills - you can pull your own reports, interpret campaign data, and translate insights into action\u003C/li>\\n\u003Cli>Experience with A/B testing and a structured, hypothesis-driven approach to optimization\u003C/li>\\n\u003Cli>Familiarity with deliverability best practices and email compliance requirements (CAN-SPAM, CASL, GDPR)\u003C/li>\\n\u003Cli>AI fluency – comfortable using AI tools (e.g. ChatGPT, Claude, or similar) to accelerate copy drafting, campaign ideation, reporting, and workflow automation; stays current on how AI is reshaping marketing execution\u003C/li>\\n\u003Cli>Excellent written communication skills - you can write email copy that converts and is on-brand\u003C/li>\\n\u003Cli>Comfortable operating in ambiguity and able to help build process where none currently exists\u003C/li>\\n\u003Cli>Highly organized and detail-oriented, with the ability to manage multiple campaigns and stakeholders simultaneously\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cem>At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.\u003C/em>\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Why You Should Join Us: \u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Great Place to Work Certified:\u003C/strong> We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.\u003C/li>\\n\u003Cli>\u003Cstrong>Innovative & Inclusive Culture:\u003C/strong> Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.\u003C/li>\\n\u003Cli>\u003Cstrong>Ambitious Mission with Real Impact:\u003C/strong> Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.\u003C/li>\\n\u003Cli>\u003Cstrong>Thrive & Grow:\u003C/strong> There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.\u003C/li>\\n\u003Cli>\u003Cstrong>Flexible Work Setup\u003C/strong>: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Perks:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Competitive compensation\u003C/li>\\n\u003Cli>Remote-first/hybrid-flexible work setups\u003C/li>\\n\u003Cli>Healthcare coverage offered from day 1\u003C/li>\\n\u003Cli>Retirement plans including company match\u003C/li>\\n\u003Cli>Unlimited PTO\u003C/li>\\n\u003Cli>Annual learning & wellness benefit\u003C/li>\\n\u003Cli>Monthly book perk\u003C/li>\\n\u003Cli>Career progression & professional development\u003C/li>\\n\u003Cli>In-office lunch and commuter benefits for those located in our hub locations\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Salary range for this role: \u003C/strong>CAD $84,000 - $95,000\u003C/p>\\n\u003Cp>\u003Cem>We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. \u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>This job posting is for a new position.\u003C/em>\u003C/p>\",\"datePosted\":\"2026-05-13T20:51:53.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"AfterShip\",\"sameAs\":\"http://www.aftership.com\",\"logo\":\"https://logo.clearbit.com/aftership.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"AfterShip\",\"value\":\"f98cebd9334bc1259e97db4c36c9689f163de5654c93a821e825473467478ee0\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Vancouver\",\"addressCountry\":\"CA\"}}}",{"id":763,"slug":764,"title":765,"companyname":766,"companylogo":88,"city":767,"country":627,"remote":15,"employmentType":768,"department":18,"content_html":769,"content_text":770,"years":21,"createdAt":771,"updatedAtISO":772,"postedAtISO":773,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":774},"1e2d6e65e432be81bda5deb9e9f311efd8a1f995c38ae39559e293d3dc03e194","senior-crm-executive-broadcast-at-boden-45ccf96b2f","Senior CRM Executive (Broadcast)","boden","Boden House",[17],"\u003Cp>Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.\u003Cbr>\u003Cbr>\u003Cb>Overview\u003C/b>\u003C/p>\u003Cp>This Senior CRM (Broadcast) position sits within the CRM team and is responsible for the end-to-end operational delivery of CRM campaigns across email and SMS, supporting activity from initial briefing and testing through to build, QA, reporting and insight sharing. \u003C/p>\u003Cp>\u003Cbr>The Senior CRM Executive plays a key role in maintaining operational excellence, ensuring campaigns are executed to a consistently high standard and clearly reported on. The role combines hands-on execution with strong ownership of workflow management, QA rigour, and performance reporting, enabling the business to trade effectively and at pace. Whilst continually improving through structured test-and-learn activity.\u003C/p>\u003Cp>The role partners closely with Brand, Insights, and CRM stakeholders to deliver campaigns in line with the trading calendar, while identifying opportunities to improve processes, templates, and delivery standards to support scalability and performance.\u003C/p>\u003Cp>\u003Cb>Location:\u003C/b> 3 days per week at our North Acton office, 2 days working from home.\u003C/p>\u003Cp>\u003Cb>How We Lead At Boden\u003C/b>\u003C/p>\u003Cp>\u003Cbr>• Being a manager at Boden is about giving people clarity, backing them properly, and helping them do their best work.\u003Cbr>• You make things make sense. You take big ideas and turn them into clear priorities, so people know what they’re doing and (most importantly) why it matters.\u003Cbr>• Your communication is clear and open - you listen and you don’t overcomplicate things.\u003Cbr>• You take responsibility. When big decisions need to be made, you make them. When things change, you adapt. And when things don’t go to plan, you own it and move things forward.\u003Cbr>• You stay close to what matters - our customer, our brand and our goals - using that to guide decisions and keep teams aligned.\u003Cbr>• Most importantly, you build a team people actually want to be part of - where people feel trusted, supported and able to grow. \u003C/p>\u003Cp>\u003Cb>What You Will Do\u003C/b>\u003C/p>\u003Cp>• Support the end‑to‑end campaign lifecycle, working from campaign briefs through to deployment, performance reporting, and insight sharing. This includes ensuring briefs are clearly understood, executed accurately, and appropriately reflected in CRM builds.\u003Cbr>• Maintain operational excellence across CRM delivery, consistently delivering high first‑time QA pass rates and ensuring accuracy across all email and SMS campaigns.\u003Cbr>• Enhance CRM templates and operational processes to improve speed, accuracy, and scalability, whilst maintaining operational excellence across CRM delivery.\u003Cbr>• Partner with CRM Managers, Brand & Creative, Insights and Ecommerce during briefing, ensuring campaign objectives, audiences, test hypotheses, and success metrics are clearly defined and translated accurately into build and segmentation requirements.\u003Cbr>• Support campaign testing setup, including segmentation, A/B tests and holdouts where required, ensuring test structures are correctly implemented, documented, and QA’d within CRM builds.\u003Cbr>• Own and prioritise the weekly CRM build schedule, balancing workload and trading priorities to ensure campaigns are delivered in line with the agreed commercial calendar.\u003Cbr>• Build and quality assess CRM campaigns within Ometria, using approved templates and modular components to deliver email and SMS campaigns at pace and to brand and technical standards.\u003Cbr>• Produce post‑campaign and weekly reports, analysing performance across key KPIs (DPE, CTR, orders, CVR, test results) and highlighting clear outcomes against original briefs and hypotheses. Proactively flagging learnings, risks, and optimisation opportunities to CRM stakeholders to inform future campaigns and planning.\u003Cbr>• Ensure reporting outputs close the loop back to briefing, contributing to a feedback cycle where learnings are embedded into future briefs, templates, and execution standards.\u003Cbr>• Monitor campaign performance and deliverability, proactively flagging performance or data issues and working with relevant stakeholders to resolve them.\u003Cbr>• Maintain clear documentation and QA checklists, ensuring best practice is followed consistently across all CRM executions.\u003Cbr>• Act as a point of operational expertise within the CRM team, supporting continuous improvement and contributing to a culture of accountability, quality, and test‑and‑learn execution.\u003C/p>\u003Cp>\u003Cb>What We Are Looking For\u003C/b>\u003C/p>\u003Cp>\u003Cbr>• An experienced CRM Executive with hands‑on experience building and QA’ing email and/or SMS campaigns within a CRM or ESP platform (Ometria experience preferred).\u003C/p>\u003Cp>• Ideally previous management experience, or keen to enter a managerial level position.\u003Cbr>• Highly detail‑oriented, with a strong track record of delivering accurate, high‑quality campaign execution and strong QA outcomes.\u003Cbr>• Comfortable managing multiple deadlines, able to prioritise workload effectively in a fast‑paced trading environment.\u003Cbr>• Collaborative and relationship‑driven, with experience working closely with Brand, Creative, and commercial teams.\u003Cbr>• Data‑literate and performance‑focused, confident interpreting campaign metrics and drawing meaningful insights from performance reports.\u003Cbr>• Process‑minded, with an interest in improving templates, ways of working, and workflows to support efficiency and scalability.\u003Cbr>• Proactive and accountable, with a strong sense of ownership over campaign delivery and operational standards.\u003Cbr>• Customer‑focused and commercially aware, motivated by delivering CRM activity that supports both customer experience and business performance.\u003C/p>\u003Cp>\u003Cb>Our Behaviours\u003C/b>\u003C/p>\u003Cp>• At Boden, how we work matters just as much as what we deliver.\u003C/p>\u003Cp>• We keep things simple. We say what we mean, keep each other in the loop, and follow through on what we’ve said we’ll do.\u003C/p>\u003Cp>• We care about doing a good job - and we care about each other.\u003C/p>\u003Cp>• We’re always kind, often honest, and we will push for high standards without making it heavy.\u003C/p>\u003Cp>• We know what we’re good at, we lean on each other when needed, and we show up as a team - taking ownership and getting things done together.\u003C/p>\u003Cp>\u003Cb>What We Offer\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive salary & targeted annual bonus scheme.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous Boden clothing allowance!\u003C/p>\u003C/li>\u003Cli>\u003Cp>30% discount on all current clothing ranges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>25 days Holiday annually, plus Bank Holidays.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Online Portal with an array of discounts on retail & entertainment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Virtual GP Service for you and your household!\u003C/p>\u003C/li>\u003Cli>\u003Cp>Free onsite parking and subsidised café.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality.\u003Cbr>\u003Cbr>We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.\u003C/p>","Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.OverviewThis Senior CRM (Broadcast) position sits within the CRM team and is responsible for the end-to-end operational delivery of CRM campaigns across email and SMS, supporting activity from initial briefing and testing through to build, QA, reporting and insight sharing. The Senior CRM Executive plays a key role in maintaining operational excellence, ensuring campaigns are executed to a consistently high standard and clearly reported on. The role combines hands-on execution with strong ownership of workflow management, QA rigour, and performance reporting, enabling the business to trade effectively and at pace. Whilst continually improving through structured test-and-learn activity.The role partners closely with Brand, Insights, and CRM stakeholders to deliver campaigns in line with the trading calendar, while identifying opportunities to improve processes, templates, and delivery standards to support scalability and performance.Location: 3 days per week at our North Acton office, 2 days working from home.How We Lead At Boden• Being a manager at Boden is about giving people clarity, backing them properly, and helping them do their best work.• You make things make sense. You take big ideas and turn them into clear priorities, so people know what they’re doing and (most importantly) why it matters.• Your communication is clear and open - you listen and you don’t overcomplicate things.• You take responsibility. When big decisions need to be made, you make them. When things change, you adapt. And when things don’t go to plan, you own it and move things forward.• You stay close to what matters - our customer, our brand and our goals - using that to guide decisions and keep teams aligned.• Most importantly, you build a team people actually want to be part of - where people feel trusted, supported and able to grow. What You Will Do• Support the end‑to‑end campaign lifecycle, working from campaign briefs through to deployment, performance reporting, and insight sharing. This includes ensuring briefs are clearly understood, executed accurately, and appropriately reflected in CRM builds.• Maintain operational excellence across CRM delivery, consistently delivering high first‑time QA pass rates and ensuring accuracy across all email and SMS campaigns.• Enhance CRM templates and operational processes to improve speed, accuracy, and scalability, whilst maintaining operational excellence across CRM delivery.• Partner with CRM Managers, Brand & Creative, Insights and Ecommerce during briefing, ensuring campaign objectives, audiences, test hypotheses, and success metrics are clearly defined and translated accurately into build and segmentation requirements.• Support campaign testing setup, including segmentation, A/B tests and holdouts where required, ensuring test structures are correctly implemented, documented, and QA’d within CRM builds.• Own and prioritise the weekly CRM build schedule, balancing workload and trading priorities to ensure campaigns are delivered in line with the agreed commercial calendar.• Build and quality assess CRM campaigns within Ometria, using approved templates and modular components to deliver email and SMS campaigns at pace and to brand and technical standards.• Produce post‑campaign and weekly reports, analysing performance across key KPIs (DPE, CTR, orders, CVR, test results) and highlighting clear outcomes against original briefs and hypotheses. Proactively flagging learnings, risks, and optimisation opportunities to CRM stakeholders to inform future campaigns and planning.• Ensure reporting outputs close the loop back to briefing, contributing to a feedback cycle where learnings are embedded into future briefs, templates, and execution standards.• Monitor campaign performance and deliverability, proactively flagging performance or data issues and working with relevant stakeholders to resolve them.• Maintain clear documentation and QA checklists, ensuring best practice is followed consistently across all CRM executions.• Act as a point of operational expertise within the CRM team, supporting continuous improvement and contributing to a culture of accountability, quality, and test‑and‑learn execution.What We Are Looking For• An experienced CRM Executive with hands‑on experience building and QA’ing email and/or SMS campaigns within a CRM or ESP platform (Ometria experience preferred).• Ideally previous management experience, or keen to enter a managerial level position.• Highly detail‑oriented, with a strong track record of delivering accurate, high‑quality campaign execution and strong QA outcomes.• Comfortable managing multiple deadlines, able to prioritise workload effectively in a fast‑paced trading environment.• Collaborative and relationship‑driven, with experience working closely with Brand, Creative, and commercial teams.• Data‑literate and performance‑focused, confident interpreting campaign metrics and drawing meaningful insights from performance reports.• Process‑minded, with an interest in improving templates, ways of working, and workflows to support efficiency and scalability.• Proactive and accountable, with a strong sense of ownership over campaign delivery and operational standards.• Customer‑focused and commercially aware, motivated by delivering CRM activity that supports both customer experience and business performance.Our Behaviours• At Boden, how we work matters just as much as what we deliver.• We keep things simple. We say what we mean, keep each other in the loop, and follow through on what we’ve said we’ll do.• We care about doing a good job - and we care about each other.• We’re always kind, often honest, and we will push for high standards without making it heavy.• We know what we’re good at, we lean on each other when needed, and we show up as a team - taking ownership and getting things done together.What We OfferCompetitive salary & targeted annual bonus scheme.Generous Boden clothing allowance!30% discount on all current clothing ranges.25 days Holiday annually, plus Bank Holidays.Online Portal with an array of discounts on retail & entertainment.Virtual GP Service for you and your household!Free onsite parking and subsidised café.We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality.We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.",1779463674000,"2026-05-22 17:28:15","2026-05-22T15:28:15.000Z",{"jsonldValid":27,"jsonld":775},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior CRM Executive (Broadcast)\",\"description\":\"\u003Cp>Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.\u003Cbr>\u003Cbr>\u003Cb>Overview\u003C/b>\u003C/p>\u003Cp>This Senior CRM (Broadcast) position sits within the CRM team and is responsible for the end-to-end operational delivery of CRM campaigns across email and SMS, supporting activity from initial briefing and testing through to build, QA, reporting and insight sharing. \u003C/p>\u003Cp>\u003Cbr>The Senior CRM Executive plays a key role in maintaining operational excellence, ensuring campaigns are executed to a consistently high standard and clearly reported on. The role combines hands-on execution with strong ownership of workflow management, QA rigour, and performance reporting, enabling the business to trade effectively and at pace. Whilst continually improving through structured test-and-learn activity.\u003C/p>\u003Cp>The role partners closely with Brand, Insights, and CRM stakeholders to deliver campaigns in line with the trading calendar, while identifying opportunities to improve processes, templates, and delivery standards to support scalability and performance.\u003C/p>\u003Cp>\u003Cb>Location:\u003C/b> 3 days per week at our North Acton office, 2 days working from home.\u003C/p>\u003Cp>\u003Cb>How We Lead At Boden\u003C/b>\u003C/p>\u003Cp>\u003Cbr>• Being a manager at Boden is about giving people clarity, backing them properly, and helping them do their best work.\u003Cbr>• You make things make sense. You take big ideas and turn them into clear priorities, so people know what they’re doing and (most importantly) why it matters.\u003Cbr>• Your communication is clear and open - you listen and you don’t overcomplicate things.\u003Cbr>• You take responsibility. When big decisions need to be made, you make them. When things change, you adapt. And when things don’t go to plan, you own it and move things forward.\u003Cbr>• You stay close to what matters - our customer, our brand and our goals - using that to guide decisions and keep teams aligned.\u003Cbr>• Most importantly, you build a team people actually want to be part of - where people feel trusted, supported and able to grow. \u003C/p>\u003Cp>\u003Cb>What You Will Do\u003C/b>\u003C/p>\u003Cp>• Support the end‑to‑end campaign lifecycle, working from campaign briefs through to deployment, performance reporting, and insight sharing. This includes ensuring briefs are clearly understood, executed accurately, and appropriately reflected in CRM builds.\u003Cbr>• Maintain operational excellence across CRM delivery, consistently delivering high first‑time QA pass rates and ensuring accuracy across all email and SMS campaigns.\u003Cbr>• Enhance CRM templates and operational processes to improve speed, accuracy, and scalability, whilst maintaining operational excellence across CRM delivery.\u003Cbr>• Partner with CRM Managers, Brand & Creative, Insights and Ecommerce during briefing, ensuring campaign objectives, audiences, test hypotheses, and success metrics are clearly defined and translated accurately into build and segmentation requirements.\u003Cbr>• Support campaign testing setup, including segmentation, A/B tests and holdouts where required, ensuring test structures are correctly implemented, documented, and QA’d within CRM builds.\u003Cbr>• Own and prioritise the weekly CRM build schedule, balancing workload and trading priorities to ensure campaigns are delivered in line with the agreed commercial calendar.\u003Cbr>• Build and quality assess CRM campaigns within Ometria, using approved templates and modular components to deliver email and SMS campaigns at pace and to brand and technical standards.\u003Cbr>• Produce post‑campaign and weekly reports, analysing performance across key KPIs (DPE, CTR, orders, CVR, test results) and highlighting clear outcomes against original briefs and hypotheses. Proactively flagging learnings, risks, and optimisation opportunities to CRM stakeholders to inform future campaigns and planning.\u003Cbr>• Ensure reporting outputs close the loop back to briefing, contributing to a feedback cycle where learnings are embedded into future briefs, templates, and execution standards.\u003Cbr>• Monitor campaign performance and deliverability, proactively flagging performance or data issues and working with relevant stakeholders to resolve them.\u003Cbr>• Maintain clear documentation and QA checklists, ensuring best practice is followed consistently across all CRM executions.\u003Cbr>• Act as a point of operational expertise within the CRM team, supporting continuous improvement and contributing to a culture of accountability, quality, and test‑and‑learn execution.\u003C/p>\u003Cp>\u003Cb>What We Are Looking For\u003C/b>\u003C/p>\u003Cp>\u003Cbr>• An experienced CRM Executive with hands‑on experience building and QA’ing email and/or SMS campaigns within a CRM or ESP platform (Ometria experience preferred).\u003C/p>\u003Cp>• Ideally previous management experience, or keen to enter a managerial level position.\u003Cbr>• Highly detail‑oriented, with a strong track record of delivering accurate, high‑quality campaign execution and strong QA outcomes.\u003Cbr>• Comfortable managing multiple deadlines, able to prioritise workload effectively in a fast‑paced trading environment.\u003Cbr>• Collaborative and relationship‑driven, with experience working closely with Brand, Creative, and commercial teams.\u003Cbr>• Data‑literate and performance‑focused, confident interpreting campaign metrics and drawing meaningful insights from performance reports.\u003Cbr>• Process‑minded, with an interest in improving templates, ways of working, and workflows to support efficiency and scalability.\u003Cbr>• Proactive and accountable, with a strong sense of ownership over campaign delivery and operational standards.\u003Cbr>• Customer‑focused and commercially aware, motivated by delivering CRM activity that supports both customer experience and business performance.\u003C/p>\u003Cp>\u003Cb>Our Behaviours\u003C/b>\u003C/p>\u003Cp>• At Boden, how we work matters just as much as what we deliver.\u003C/p>\u003Cp>• We keep things simple. We say what we mean, keep each other in the loop, and follow through on what we’ve said we’ll do.\u003C/p>\u003Cp>• We care about doing a good job - and we care about each other.\u003C/p>\u003Cp>• We’re always kind, often honest, and we will push for high standards without making it heavy.\u003C/p>\u003Cp>• We know what we’re good at, we lean on each other when needed, and we show up as a team - taking ownership and getting things done together.\u003C/p>\u003Cp>\u003Cb>What We Offer\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive salary & targeted annual bonus scheme.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous Boden clothing allowance!\u003C/p>\u003C/li>\u003Cli>\u003Cp>30% discount on all current clothing ranges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>25 days Holiday annually, plus Bank Holidays.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Online Portal with an array of discounts on retail & entertainment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Virtual GP Service for you and your household!\u003C/p>\u003C/li>\u003Cli>\u003Cp>Free onsite parking and subsidised café.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality.\u003Cbr>\u003Cbr>We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.\u003C/p>\",\"datePosted\":\"2026-05-22T15:28:15.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"boden\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"boden\",\"value\":\"1e2d6e65e432be81bda5deb9e9f311efd8a1f995c38ae39559e293d3dc03e194\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Boden House\",\"addressRegion\":\"London\",\"addressCountry\":\"GB\"}}}",{"id":777,"slug":778,"title":779,"companyname":766,"companylogo":88,"city":767,"country":627,"remote":15,"employmentType":780,"department":18,"content_html":781,"content_text":782,"years":21,"createdAt":771,"updatedAtISO":772,"postedAtISO":773,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":783},"ab5f48a772c0a4f0e0884116179f1dbfa90924e94bdb079ae9b008dbacecb829","senior-crm-executive-lifecycle-at-boden-28981be314","Senior CRM Executive (Lifecycle)",[17],"\u003Cp>Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.\u003Cbr>\u003Cbr>\u003Cb>Overview\u003C/b>\u003C/p>\u003Cp>This Senior CRM (Lifecycle) role sits within the CRM team and is responsible for the end‑to‑end operational delivery of lifecycle CRM journeys across email and SMS. These journeys play a critical role in strengthening customer loyalty, improving engagement, and driving long‑term value through timely, relevant, and personalised communications.\u003C/p>\u003Cp>The Senior CRM Executive (Lifecycle) owns the build, QA, optimisation, and reporting of always‑on CRM journeys, ensuring they operate reliably at scale while continuously improving through structured test‑and‑learn activity. The role combines hands‑on execution with strong ownership of workflow management, data accuracy, QA rigour, and performance reporting.\u003C/p>\u003Cp>This role partners closely with Brand, Creative, Insights, and CRM stakeholders to deliver lifecycle campaigns aligned to customer priorities, while identifying opportunities to improve templates, processes, and journey logic to support scalability and performance.\u003C/p>\u003Cp>\u003Cb>Location:\u003C/b> 3 days per week at our North Acton office, 2 days working from home.\u003C/p>\u003Cp>\u003Cb>What You Will Do\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Deliver high-impact lifecycle journeys that strengthen customer loyalty and improve experience across key moments — onboarding, engagement, retention, and reactivation.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Own and prioritise the weekly lifecycle build and optimisation schedule, balancing new journey development, BAU maintenance, and optimisation work in line with agreed priorities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and QA lifecycle campaigns within Ometria to a high technical and brand standard, using approved templates, modular components, and best-practice journey structures.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with CRM Managers, Brand & Creative, and Insights teams during briefing to ensure lifecycle objectives, audiences, triggers, test hypotheses, and success metrics are clearly defined and accurately translated into journey logic and segmentation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain operational excellence across all lifecycle delivery, consistently achieving high QA pass rates, maintaining clear documentation and checklists, and reducing manual effort and risk through continuous process improvement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor live journey performance and campaign data health, proactively identifying underperformance, deliverability risks, or data issues and escalating with clear recommendations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Produce weekly performance reports and analyse journey results against objectives, surfacing actionable insights, clear test outcomes, and optimisation opportunities, ensuring learnings feed back into future iterations and lifecycle strategy.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support A/B testing setup across messaging, timing, cadence, and content, ensuring tests are correctly implemented, documented, and QA'd.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What We Are Looking For\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>An experienced CRM Executive with hands‑on experience hands‑on experience delivering lifecycle or triggered CRM campaigns within an ESP or CRM platform (Ometria experience preferred).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Highly detail‑oriented, with a strong track record of delivering accurate, reliable, always‑on CRM activity and high QA standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable managing complex journey logic and multiple priorities, balancing BAU delivery with optimisation and improvement work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborative and relationship‑driven, with experience working closely with Brand, Creative, and Insight teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Data‑literate and insight‑driven, confident interpreting lifecycle performance metrics and test results to drive optimisation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Process‑minded and improvement‑focused, with an interest in scaling lifecycle activity through better templates, automation, and ways of working.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proactive and accountable, with strong ownership over journey performance, data quality, and operational standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Customer‑focused and commercially aware, motivated by delivering CRM that adds long‑term value for both customers and the business.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our Behaviours\u003C/b>\u003C/p>\u003Cp>• At Boden, how we work matters just as much as what we deliver.\u003C/p>\u003Cp>• We keep things simple. We say what we mean, keep each other in the loop, and follow through on what we’ve said we’ll do.\u003C/p>\u003Cp>• We care about doing a good job - and we care about each other.\u003C/p>\u003Cp>• We’re always kind, often honest, and we will push for high standards without making it heavy.\u003C/p>\u003Cp>• We know what we’re good at, we lean on each other when needed, and we show up as a team - taking ownership and getting things done together.\u003C/p>\u003Cp>\u003Cb>What We Offer\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive salary & targeted annual bonus scheme.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous Boden clothing allowance!\u003C/p>\u003C/li>\u003Cli>\u003Cp>30% discount on all current clothing ranges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>25 days Holiday annually, plus Bank Holidays.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Online Portal with an array of discounts on retail & entertainment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Virtual GP Service for you and your household!\u003C/p>\u003C/li>\u003Cli>\u003Cp>Free onsite parking and subsidised café.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality.\u003Cbr>\u003Cbr>We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.\u003C/p>","Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.OverviewThis Senior CRM (Lifecycle) role sits within the CRM team and is responsible for the end‑to‑end operational delivery of lifecycle CRM journeys across email and SMS. These journeys play a critical role in strengthening customer loyalty, improving engagement, and driving long‑term value through timely, relevant, and personalised communications.The Senior CRM Executive (Lifecycle) owns the build, QA, optimisation, and reporting of always‑on CRM journeys, ensuring they operate reliably at scale while continuously improving through structured test‑and‑learn activity. The role combines hands‑on execution with strong ownership of workflow management, data accuracy, QA rigour, and performance reporting.This role partners closely with Brand, Creative, Insights, and CRM stakeholders to deliver lifecycle campaigns aligned to customer priorities, while identifying opportunities to improve templates, processes, and journey logic to support scalability and performance.Location: 3 days per week at our North Acton office, 2 days working from home.What You Will DoDeliver high-impact lifecycle journeys that strengthen customer loyalty and improve experience across key moments — onboarding, engagement, retention, and reactivation.Own and prioritise the weekly lifecycle build and optimisation schedule, balancing new journey development, BAU maintenance, and optimisation work in line with agreed priorities.Build and QA lifecycle campaigns within Ometria to a high technical and brand standard, using approved templates, modular components, and best-practice journey structures.Partner with CRM Managers, Brand & Creative, and Insights teams during briefing to ensure lifecycle objectives, audiences, triggers, test hypotheses, and success metrics are clearly defined and accurately translated into journey logic and segmentation.Maintain operational excellence across all lifecycle delivery, consistently achieving high QA pass rates, maintaining clear documentation and checklists, and reducing manual effort and risk through continuous process improvement.Monitor live journey performance and campaign data health, proactively identifying underperformance, deliverability risks, or data issues and escalating with clear recommendations.Produce weekly performance reports and analyse journey results against objectives, surfacing actionable insights, clear test outcomes, and optimisation opportunities, ensuring learnings feed back into future iterations and lifecycle strategy.Support A/B testing setup across messaging, timing, cadence, and content, ensuring tests are correctly implemented, documented, and QA'd.What We Are Looking ForAn experienced CRM Executive with hands‑on experience hands‑on experience delivering lifecycle or triggered CRM campaigns within an ESP or CRM platform (Ometria experience preferred).Highly detail‑oriented, with a strong track record of delivering accurate, reliable, always‑on CRM activity and high QA standards.Comfortable managing complex journey logic and multiple priorities, balancing BAU delivery with optimisation and improvement work.Collaborative and relationship‑driven, with experience working closely with Brand, Creative, and Insight teams.Data‑literate and insight‑driven, confident interpreting lifecycle performance metrics and test results to drive optimisation.Process‑minded and improvement‑focused, with an interest in scaling lifecycle activity through better templates, automation, and ways of working.Proactive and accountable, with strong ownership over journey performance, data quality, and operational standards.Customer‑focused and commercially aware, motivated by delivering CRM that adds long‑term value for both customers and the business.Our Behaviours• At Boden, how we work matters just as much as what we deliver.• We keep things simple. We say what we mean, keep each other in the loop, and follow through on what we’ve said we’ll do.• We care about doing a good job - and we care about each other.• We’re always kind, often honest, and we will push for high standards without making it heavy.• We know what we’re good at, we lean on each other when needed, and we show up as a team - taking ownership and getting things done together.What We OfferCompetitive salary & targeted annual bonus scheme.Generous Boden clothing allowance!30% discount on all current clothing ranges.25 days Holiday annually, plus Bank Holidays.Online Portal with an array of discounts on retail & entertainment.Virtual GP Service for you and your household!Free onsite parking and subsidised café.We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality.We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.",{"jsonldValid":27,"jsonld":784},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior CRM Executive (Lifecycle)\",\"description\":\"\u003Cp>Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.\u003Cbr>\u003Cbr>\u003Cb>Overview\u003C/b>\u003C/p>\u003Cp>This Senior CRM (Lifecycle) role sits within the CRM team and is responsible for the end‑to‑end operational delivery of lifecycle CRM journeys across email and SMS. These journeys play a critical role in strengthening customer loyalty, improving engagement, and driving long‑term value through timely, relevant, and personalised communications.\u003C/p>\u003Cp>The Senior CRM Executive (Lifecycle) owns the build, QA, optimisation, and reporting of always‑on CRM journeys, ensuring they operate reliably at scale while continuously improving through structured test‑and‑learn activity. The role combines hands‑on execution with strong ownership of workflow management, data accuracy, QA rigour, and performance reporting.\u003C/p>\u003Cp>This role partners closely with Brand, Creative, Insights, and CRM stakeholders to deliver lifecycle campaigns aligned to customer priorities, while identifying opportunities to improve templates, processes, and journey logic to support scalability and performance.\u003C/p>\u003Cp>\u003Cb>Location:\u003C/b> 3 days per week at our North Acton office, 2 days working from home.\u003C/p>\u003Cp>\u003Cb>What You Will Do\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Deliver high-impact lifecycle journeys that strengthen customer loyalty and improve experience across key moments — onboarding, engagement, retention, and reactivation.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Own and prioritise the weekly lifecycle build and optimisation schedule, balancing new journey development, BAU maintenance, and optimisation work in line with agreed priorities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and QA lifecycle campaigns within Ometria to a high technical and brand standard, using approved templates, modular components, and best-practice journey structures.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with CRM Managers, Brand & Creative, and Insights teams during briefing to ensure lifecycle objectives, audiences, triggers, test hypotheses, and success metrics are clearly defined and accurately translated into journey logic and segmentation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain operational excellence across all lifecycle delivery, consistently achieving high QA pass rates, maintaining clear documentation and checklists, and reducing manual effort and risk through continuous process improvement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor live journey performance and campaign data health, proactively identifying underperformance, deliverability risks, or data issues and escalating with clear recommendations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Produce weekly performance reports and analyse journey results against objectives, surfacing actionable insights, clear test outcomes, and optimisation opportunities, ensuring learnings feed back into future iterations and lifecycle strategy.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support A/B testing setup across messaging, timing, cadence, and content, ensuring tests are correctly implemented, documented, and QA'd.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What We Are Looking For\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>An experienced CRM Executive with hands‑on experience hands‑on experience delivering lifecycle or triggered CRM campaigns within an ESP or CRM platform (Ometria experience preferred).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Highly detail‑oriented, with a strong track record of delivering accurate, reliable, always‑on CRM activity and high QA standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable managing complex journey logic and multiple priorities, balancing BAU delivery with optimisation and improvement work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborative and relationship‑driven, with experience working closely with Brand, Creative, and Insight teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Data‑literate and insight‑driven, confident interpreting lifecycle performance metrics and test results to drive optimisation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Process‑minded and improvement‑focused, with an interest in scaling lifecycle activity through better templates, automation, and ways of working.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proactive and accountable, with strong ownership over journey performance, data quality, and operational standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Customer‑focused and commercially aware, motivated by delivering CRM that adds long‑term value for both customers and the business.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our Behaviours\u003C/b>\u003C/p>\u003Cp>• At Boden, how we work matters just as much as what we deliver.\u003C/p>\u003Cp>• We keep things simple. We say what we mean, keep each other in the loop, and follow through on what we’ve said we’ll do.\u003C/p>\u003Cp>• We care about doing a good job - and we care about each other.\u003C/p>\u003Cp>• We’re always kind, often honest, and we will push for high standards without making it heavy.\u003C/p>\u003Cp>• We know what we’re good at, we lean on each other when needed, and we show up as a team - taking ownership and getting things done together.\u003C/p>\u003Cp>\u003Cb>What We Offer\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive salary & targeted annual bonus scheme.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous Boden clothing allowance!\u003C/p>\u003C/li>\u003Cli>\u003Cp>30% discount on all current clothing ranges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>25 days Holiday annually, plus Bank Holidays.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Online Portal with an array of discounts on retail & entertainment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Virtual GP Service for you and your household!\u003C/p>\u003C/li>\u003Cli>\u003Cp>Free onsite parking and subsidised café.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality.\u003Cbr>\u003Cbr>We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.\u003C/p>\",\"datePosted\":\"2026-05-22T15:28:15.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"boden\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"boden\",\"value\":\"ab5f48a772c0a4f0e0884116179f1dbfa90924e94bdb079ae9b008dbacecb829\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Boden House\",\"addressRegion\":\"London\",\"addressCountry\":\"GB\"}}}",{"id":786,"slug":787,"title":788,"companyname":789,"companylogo":790,"companyTagline":791,"companyIndustry":135,"city":792,"country":792,"remote":15,"employmentType":793,"department":18,"content_html":794,"content_text":795,"years":21,"createdAt":796,"updatedAtISO":797,"postedAtISO":798,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":799,"schema":800},"d5c6bfcff760270fa3779c636d0eb481be303e5508fc01fe108c527ddc8b1aad","crm-administrator-at-constructor-b21586d61b","CRM Administrator","Constructor","https://logo.clearbit.com/bit.ly","Ecommerce product search and discovery that increases revenue, conversions, and profit.","Serbia",[17],"\u003Ch2>Our mission\u003C/h2>\n\n\n\u003Cp>Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency. \u003C/p>\n\u003Cp>With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.\u003C/p>\n\u003Ch3>\u003Cstrong>Please send your resume in English only.\u003C/strong>\u003C/h3>\n\n\u003Cp>\u003Cstrong>Job Title: \u003C/strong>CRM Marketing Manager (Salesforce)\u003C/p>\n\u003Cp>\u003Cstrong>Location: \u003C/strong>Bulgaria, or Serbia (remote)\u003C/p>\n\u003Ch3>\u003Cstrong>About Constructor Group\u003C/strong>\u003C/h3>\n\u003Cp>Founded in 2019 by tech and education entrepreneur Dr. Serg Bell, Constructor Group is a global institution dedicated to revolutionizing education and driving innovation in Machine Intelligence, Quantum Technology, Intelligent Materials, Hybrid Reality, and Life Engineering. Our ecosystem includes Constructor Knowledge, offering education tools and services worldwide; Constructor, a software company delivering advanced tech solutions; and Constructor Capital, providing early-stage funding for science, technology, and digital transformation projects. Backed by a diverse network of academic partners, business leaders, and Nobel laureates, Constructor Group is redefining education and technology for the future.\u003C/p>\n\u003Ch3>\u003Cstrong>Job Overview:\u003C/strong> \u003C/h3>\n\u003Cp>The CRM Marketing Manager will be responsible for developing and implementing marketing flows and funnels in Salesforce Account Engagement, with a strong focus on engaging with university and educational organizations within our ecosystem. This role involves managing CRM tools, collaborating with stakeholders, and reporting on results across multiple projects. Experience with Salesforce Account Engagement is essential, and familiarity with HubSpot is a plus. \u003C/p>\n\u003Ch2>\u003Cstrong>Duties and Responsibilities:\u003C/strong> \u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>CRM Data Management:\u003C/strong> Ensure the integrity and quality of contact data within Salesforce. Manage CRM tools, oversee lead generation form creation, synchronization, and automation, and coordinate migrations between HubSpot and Salesforce systems. \u003C/li>\n\u003Cli>\u003Cstrong>Campaign Design and Implementation:\u003C/strong> Design and improve campaign structures in Salesforce. Manage marketing-sourced leads and create necessary Salesforce/Pardot forms and record types. \u003C/li>\n\u003Cli>\u003Cstrong>Performance Analysis and Reporting:\u003C/strong> Build ad-hoc reports to analyze marketing metrics, create and optimize dashboards in Analytics Studio, and enhance funnel and email channel performance. \u003C/li>\n\u003Cli>\u003Cstrong>Lead Scoring and Notification Management:\u003C/strong> Design and implement lead scoring, revamp Salesforce task notifications, and improve team efficiency. \u003C/li>\n\u003Cli>\u003Cstrong>Tool Selection and Implementation:\u003C/strong> Select and integrate tools like Zoom and Make to support marketing and CRM processes. \u003C/li>\n\u003Cli>\u003Cstrong>CRM User Engagement:\u003C/strong> Develop and manage CRM user engagement journeys, creating evergreen, customized automated email communication for different segments. \u003C/li>\n\u003Cli>\u003Cstrong>Segmentation and Compliance:\u003C/strong> Manage segmentation lists and subscription types, ensuring targeted communication and compliance with GDPR. \u003C/li>\n\u003Cli>\u003Cstrong>Stakeholder Collaboration:\u003C/strong> Work with stakeholders to collect requirements, suggest implementation strategies, and report on results. \u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Requirements / Qualifications:\u003C/strong> \u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Language Skills:\u003C/strong> Fluent in spoken and written English. \u003C/li>\n\u003Cli>\u003Cstrong>Experience:\u003C/strong> 2+ years in CRM marketing management, with hands-on experience in Salesforce Account Engagement (formerly Pardot). \u003C/li>\n\u003Cli>\u003Cstrong>Technical Expertise:\u003C/strong> Proven ability to create marketing automation flows, manage CRM systems, and develop various email communications, with strong skills in tracking, lead scoring, and notifications in Salesforce. \u003C/li>\n\u003Cli>\u003Cstrong>Analytical Skills:\u003C/strong> Skilled in building reports and dashboards for marketing performance, focusing on optimization. \u003C/li>\n\u003Cli>\u003Cstrong>Customer Journey Understanding:\u003C/strong> In-depth knowledge of the customer journey in B2C and education sectors, with strong attention to detail. \u003C/li>\n\u003Cli>\u003Cstrong>Collaborative Skills:\u003C/strong> Experienced in working collaboratively with stakeholders and remotely within a distributed workforce. \u003C/li>\n\u003Cli>\u003Cstrong>Authorization:\u003C/strong> Authorized to work in Germany, Italy, Serbia, Bulgaria, or Singapore. \u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What We Offer\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>💻 Choice of work equipment (e.g., laptop, monitor, etc.)\u003C/li>\n\u003Cli>🇬🇧 English classes (iTalki – $130 monthly)\u003C/li>\n\u003Cli>⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET)\u003C/li>\n\u003Cli>👶 Newborn bonus (€500 per child)\u003C/li>\n\u003Cli>🧠 Patent remuneration\u003C/li>\n\u003Cli>🌴 Paid leave\u003C/li>\n\u003Cli>🧑‍💻 Remote work in locations without our offices\u003C/li>\n\u003Cli>\u003Cstrong>Hybrid work in locations with offices (2 days in-office, 3 days remote)\u003C/strong>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Constructor\u003C/strong> fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.\u003C/p>","Our mission\n\n\nConstructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency. \nWith strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.\nPlease send your resume in English only.\n\nJob Title: CRM Marketing Manager (Salesforce)\nLocation: Bulgaria, or Serbia (remote)\nAbout Constructor Group\nFounded in 2019 by tech and education entrepreneur Dr. Serg Bell, Constructor Group is a global institution dedicated to revolutionizing education and driving innovation in Machine Intelligence, Quantum Technology, Intelligent Materials, Hybrid Reality, and Life Engineering. Our ecosystem includes Constructor Knowledge, offering education tools and services worldwide; Constructor, a software company delivering advanced tech solutions; and Constructor Capital, providing early-stage funding for science, technology, and digital transformation projects. Backed by a diverse network of academic partners, business leaders, and Nobel laureates, Constructor Group is redefining education and technology for the future.\nJob Overview: \nThe CRM Marketing Manager will be responsible for developing and implementing marketing flows and funnels in Salesforce Account Engagement, with a strong focus on engaging with university and educational organizations within our ecosystem. This role involves managing CRM tools, collaborating with stakeholders, and reporting on results across multiple projects. Experience with Salesforce Account Engagement is essential, and familiarity with HubSpot is a plus. \nDuties and Responsibilities: \n\nCRM Data Management: Ensure the integrity and quality of contact data within Salesforce. Manage CRM tools, oversee lead generation form creation, synchronization, and automation, and coordinate migrations between HubSpot and Salesforce systems. \nCampaign Design and Implementation: Design and improve campaign structures in Salesforce. Manage marketing-sourced leads and create necessary Salesforce/Pardot forms and record types. \nPerformance Analysis and Reporting: Build ad-hoc reports to analyze marketing metrics, create and optimize dashboards in Analytics Studio, and enhance funnel and email channel performance. \nLead Scoring and Notification Management: Design and implement lead scoring, revamp Salesforce task notifications, and improve team efficiency. \nTool Selection and Implementation: Select and integrate tools like Zoom and Make to support marketing and CRM processes. \nCRM User Engagement: Develop and manage CRM user engagement journeys, creating evergreen, customized automated email communication for different segments. \nSegmentation and Compliance: Manage segmentation lists and subscription types, ensuring targeted communication and compliance with GDPR. \nStakeholder Collaboration: Work with stakeholders to collect requirements, suggest implementation strategies, and report on results. \n\nRequirements / Qualifications: \n\nLanguage Skills: Fluent in spoken and written English. \nExperience: 2+ years in CRM marketing management, with hands-on experience in Salesforce Account Engagement (formerly Pardot). \nTechnical Expertise: Proven ability to create marketing automation flows, manage CRM systems, and develop various email communications, with strong skills in tracking, lead scoring, and notifications in Salesforce. \nAnalytical Skills: Skilled in building reports and dashboards for marketing performance, focusing on optimization. \nCustomer Journey Understanding: In-depth knowledge of the customer journey in B2C and education sectors, with strong attention to detail. \nCollaborative Skills: Experienced in working collaboratively with stakeholders and remotely within a distributed workforce. \nAuthorization: Authorized to work in Germany, Italy, Serbia, Bulgaria, or Singapore. \n\nWhat We Offer\n\n💻 Choice of work equipment (e.g., laptop, monitor, etc.)\n🇬🇧 English classes (iTalki – $130 monthly)\n⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET)\n👶 Newborn bonus (€500 per child)\n🧠 Patent remuneration\n🌴 Paid leave\n🧑‍💻 Remote work in locations without our offices\nHybrid work in locations with offices (2 days in-office, 3 days remote)\n\nConstructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.",1779420504000,"2026-05-22 05:30:33","2026-05-21T08:45:11.000Z","RSD",{"jsonldValid":27,"jsonld":801},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Administrator \",\"description\":\"\u003Ch2>Our mission\u003C/h2>\\n\\n\\n\u003Cp>Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency. \u003C/p>\\n\u003Cp>With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.\u003C/p>\\n\u003Ch3>\u003Cstrong>Please send your resume in English only.\u003C/strong>\u003C/h3>\\n\\n\u003Cp>\u003Cstrong>Job Title: \u003C/strong>CRM Marketing Manager (Salesforce)\u003C/p>\\n\u003Cp>\u003Cstrong>Location: \u003C/strong>Bulgaria, or Serbia (remote)\u003C/p>\\n\u003Ch3>\u003Cstrong>About Constructor Group\u003C/strong>\u003C/h3>\\n\u003Cp>Founded in 2019 by tech and education entrepreneur Dr. Serg Bell, Constructor Group is a global institution dedicated to revolutionizing education and driving innovation in Machine Intelligence, Quantum Technology, Intelligent Materials, Hybrid Reality, and Life Engineering. Our ecosystem includes Constructor Knowledge, offering education tools and services worldwide; Constructor, a software company delivering advanced tech solutions; and Constructor Capital, providing early-stage funding for science, technology, and digital transformation projects. Backed by a diverse network of academic partners, business leaders, and Nobel laureates, Constructor Group is redefining education and technology for the future.\u003C/p>\\n\u003Ch3>\u003Cstrong>Job Overview:\u003C/strong> \u003C/h3>\\n\u003Cp>The CRM Marketing Manager will be responsible for developing and implementing marketing flows and funnels in Salesforce Account Engagement, with a strong focus on engaging with university and educational organizations within our ecosystem. This role involves managing CRM tools, collaborating with stakeholders, and reporting on results across multiple projects. Experience with Salesforce Account Engagement is essential, and familiarity with HubSpot is a plus. \u003C/p>\\n\u003Ch2>\u003Cstrong>Duties and Responsibilities:\u003C/strong> \u003C/h2>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>CRM Data Management:\u003C/strong> Ensure the integrity and quality of contact data within Salesforce. Manage CRM tools, oversee lead generation form creation, synchronization, and automation, and coordinate migrations between HubSpot and Salesforce systems. \u003C/li>\\n\u003Cli>\u003Cstrong>Campaign Design and Implementation:\u003C/strong> Design and improve campaign structures in Salesforce. Manage marketing-sourced leads and create necessary Salesforce/Pardot forms and record types. \u003C/li>\\n\u003Cli>\u003Cstrong>Performance Analysis and Reporting:\u003C/strong> Build ad-hoc reports to analyze marketing metrics, create and optimize dashboards in Analytics Studio, and enhance funnel and email channel performance. \u003C/li>\\n\u003Cli>\u003Cstrong>Lead Scoring and Notification Management:\u003C/strong> Design and implement lead scoring, revamp Salesforce task notifications, and improve team efficiency. \u003C/li>\\n\u003Cli>\u003Cstrong>Tool Selection and Implementation:\u003C/strong> Select and integrate tools like Zoom and Make to support marketing and CRM processes. \u003C/li>\\n\u003Cli>\u003Cstrong>CRM User Engagement:\u003C/strong> Develop and manage CRM user engagement journeys, creating evergreen, customized automated email communication for different segments. \u003C/li>\\n\u003Cli>\u003Cstrong>Segmentation and Compliance:\u003C/strong> Manage segmentation lists and subscription types, ensuring targeted communication and compliance with GDPR. \u003C/li>\\n\u003Cli>\u003Cstrong>Stakeholder Collaboration:\u003C/strong> Work with stakeholders to collect requirements, suggest implementation strategies, and report on results. \u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>Requirements / Qualifications:\u003C/strong> \u003C/h2>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Language Skills:\u003C/strong> Fluent in spoken and written English. \u003C/li>\\n\u003Cli>\u003Cstrong>Experience:\u003C/strong> 2+ years in CRM marketing management, with hands-on experience in Salesforce Account Engagement (formerly Pardot). \u003C/li>\\n\u003Cli>\u003Cstrong>Technical Expertise:\u003C/strong> Proven ability to create marketing automation flows, manage CRM systems, and develop various email communications, with strong skills in tracking, lead scoring, and notifications in Salesforce. \u003C/li>\\n\u003Cli>\u003Cstrong>Analytical Skills:\u003C/strong> Skilled in building reports and dashboards for marketing performance, focusing on optimization. \u003C/li>\\n\u003Cli>\u003Cstrong>Customer Journey Understanding:\u003C/strong> In-depth knowledge of the customer journey in B2C and education sectors, with strong attention to detail. \u003C/li>\\n\u003Cli>\u003Cstrong>Collaborative Skills:\u003C/strong> Experienced in working collaboratively with stakeholders and remotely within a distributed workforce. \u003C/li>\\n\u003Cli>\u003Cstrong>Authorization:\u003C/strong> Authorized to work in Germany, Italy, Serbia, Bulgaria, or Singapore. \u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>What We Offer\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>💻 Choice of work equipment (e.g., laptop, monitor, etc.)\u003C/li>\\n\u003Cli>🇬🇧 English classes (iTalki – $130 monthly)\u003C/li>\\n\u003Cli>⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET)\u003C/li>\\n\u003Cli>👶 Newborn bonus (€500 per child)\u003C/li>\\n\u003Cli>🧠 Patent remuneration\u003C/li>\\n\u003Cli>🌴 Paid leave\u003C/li>\\n\u003Cli>🧑‍💻 Remote work in locations without our offices\u003C/li>\\n\u003Cli>\u003Cstrong>Hybrid work in locations with offices (2 days in-office, 3 days remote)\u003C/strong>\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Constructor\u003C/strong> fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.\u003C/p>\",\"datePosted\":\"2026-05-21T08:45:11.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Constructor\",\"sameAs\":\"https://bit.ly/39JOodR\",\"logo\":\"https://logo.clearbit.com/bit.ly\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Constructor\",\"value\":\"d5c6bfcff760270fa3779c636d0eb481be303e5508fc01fe108c527ddc8b1aad\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Serbia\",\"addressCountry\":\"Serbia\"}}}",{"id":803,"slug":804,"title":82,"companyname":805,"companylogo":806,"companyTagline":807,"companyIndustry":135,"city":446,"country":88,"remote":27,"employmentType":808,"department":90,"content_html":809,"content_text":810,"years":21,"createdAt":796,"updatedAtISO":811,"postedAtISO":812,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":813},"a965baae7dec4423b839f380d1e1c6ff5ab25db2c0a00e0dadd2d7a12b7527ac","customer-marketing-manager-at-loop-71ee684d5a","Loop","https://logo.clearbit.com/loopreturns.com","More exchanges, fewer refunds.",[17],"\u003Cp>Loop is an ecommerce software company serving over 5,000 of the best brands on Shopify, like Bombas, Brooklinen, Cotopaxi, Reebok, and Ruggable. For our brands, we power critical parts of the shopping experience – like tracking, returns, editing, and logistics – ensuring customers always have confidence that packages will arrive on time, fit as expected, and be refunded or exchanged if it doesn’t work out. We pioneered the returns category and are actively expanding our product suite to support new areas of innovation: tracking, warranties, shipping protection, fraud prevention, fit analysis, and more.\u003C/p>\n\u003Cp>As the Customer Marketing Manager you will orchestrate strategic marketing campaigns to drive retention within our current customers (we call them “merchants”). A successful candidate will balance creativity and data-driven decision making to create campaigns that improve net dollar retention. The role requires cross-functional influence and collaboration with Account Management, Merchant Success, Marketing, RevOps and department leaders. This role is goaled on net dollar retention, churn reduction, and product adoption.\u003C/p>\n\u003Cp>This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.\u003C/p>\n\u003Cp>At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we are looking for a teammate located in the United States.\u003C/p>\u003Cbr>\u003Ch2>What You’ll Do:\u003C/h2>\n\n\u003Cli>\n\u003Cp>Create campaigns that deepen a merchant’s appreciation of our software by clearly communicating ROI, increasing feature adoption, and educating them on best practices. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Work cross functionally with marketing, account management, merchant success and revenue operations to ensure alignment on target audiences, messaging, and campaign automation.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Create content across various marketing channels to execute your campaigns: email, landing pages, direct mail, advertising, webinars/workshops, etc. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Support in-person customer events by creating lists of desired attendees, strategies to drive RSVPs, and follow-up campaigns to reinforce content shared at the event.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Enhance the customer journey through marketing programs including recognition or celebration for key milestones. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Define, track and report on campaign results and impact on NDR and renewal rates, and share insights across the business.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Your Experience:\u003C/h2>\n\n\u003Cli>\n\u003Cp>You’ve spent 3+ years in marketing at a B2B SaaS startup, with at least 2 years in a customer marketing role. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Your experience with email marketing and list segmentation runs deep, and you’ve used marketing automation software like Hubspot and Pendo.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You are able to stay focused and manage multiple projects in a fast-paced environment where priorities may shift.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You’re a strong communicator no matter the medium - in-person or virtual - and are able to adapt to meet the needs of your audience.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You have a strong attention to detail and admirable organization skills - others note this as a superpower of yours.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You're comfortable using AI tools in your day-to-day work and can speak to how they've made you a stronger marketer.\u003C/p>\n\u003C/li>\n\n\n\u003Cli>\n\u003Cp>BONUS: You have experience working with Shopify, ecommerce, and/or the post-purchase ecosystem.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Cp>#LI-JG1\u003C/p>\u003Cbr>\n\u003Cp>We know that making decisions about your career and compensation is a huge deal. Because of that, we’re incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup.\u003C/p>\n\u003Cp>We’ve outlined some important information for you here, but please know there’s a lot more to compensation than we can cover in this job posting. \u003C/p>\n\u003Cp>The posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future. \u003C/p>\n\u003Cp>The actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals.\u003C/p>\n\u003Cp>Great humans deserve great benefits. At Loop, you’ll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, 401k, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity.\u003C/p>","Loop is an ecommerce software company serving over 5,000 of the best brands on Shopify, like Bombas, Brooklinen, Cotopaxi, Reebok, and Ruggable. For our brands, we power critical parts of the shopping experience – like tracking, returns, editing, and logistics – ensuring customers always have confidence that packages will arrive on time, fit as expected, and be refunded or exchanged if it doesn’t work out. We pioneered the returns category and are actively expanding our product suite to support new areas of innovation: tracking, warranties, shipping protection, fraud prevention, fit analysis, and more.\nAs the Customer Marketing Manager you will orchestrate strategic marketing campaigns to drive retention within our current customers (we call them “merchants”). A successful candidate will balance creativity and data-driven decision making to create campaigns that improve net dollar retention. The role requires cross-functional influence and collaboration with Account Management, Merchant Success, Marketing, RevOps and department leaders. This role is goaled on net dollar retention, churn reduction, and product adoption.\nThis is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.\nAt Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we are looking for a teammate located in the United States.What You’ll Do:\n\n\nCreate campaigns that deepen a merchant’s appreciation of our software by clearly communicating ROI, increasing feature adoption, and educating them on best practices. \n\n\nWork cross functionally with marketing, account management, merchant success and revenue operations to ensure alignment on target audiences, messaging, and campaign automation.\n\n\nCreate content across various marketing channels to execute your campaigns: email, landing pages, direct mail, advertising, webinars/workshops, etc. \n\n\nSupport in-person customer events by creating lists of desired attendees, strategies to drive RSVPs, and follow-up campaigns to reinforce content shared at the event.\n\n\nEnhance the customer journey through marketing programs including recognition or celebration for key milestones. \n\n\nDefine, track and report on campaign results and impact on NDR and renewal rates, and share insights across the business.\n\n\nYour Experience:\n\n\nYou’ve spent 3+ years in marketing at a B2B SaaS startup, with at least 2 years in a customer marketing role. \n\n\nYour experience with email marketing and list segmentation runs deep, and you’ve used marketing automation software like Hubspot and Pendo.\n\n\nYou are able to stay focused and manage multiple projects in a fast-paced environment where priorities may shift.\n\n\nYou’re a strong communicator no matter the medium - in-person or virtual - and are able to adapt to meet the needs of your audience.\n\n\nYou have a strong attention to detail and admirable organization skills - others note this as a superpower of yours.\n\n\nYou're comfortable using AI tools in your day-to-day work and can speak to how they've made you a stronger marketer.\n\n\n\n\nBONUS: You have experience working with Shopify, ecommerce, and/or the post-purchase ecosystem.\n\n\n#LI-JG1\nWe know that making decisions about your career and compensation is a huge deal. Because of that, we’re incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup.\nWe’ve outlined some important information for you here, but please know there’s a lot more to compensation than we can cover in this job posting. \nThe posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future. \nThe actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals.\nGreat humans deserve great benefits. At Loop, you’ll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, 401k, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity.","2026-05-22 05:30:34","2026-05-20T21:10:15.535Z",{"jsonldValid":27,"jsonld":814},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Customer Marketing Manager\",\"description\":\"\u003Cp>Loop is an ecommerce software company serving over 5,000 of the best brands on Shopify, like Bombas, Brooklinen, Cotopaxi, Reebok, and Ruggable. For our brands, we power critical parts of the shopping experience – like tracking, returns, editing, and logistics – ensuring customers always have confidence that packages will arrive on time, fit as expected, and be refunded or exchanged if it doesn’t work out. We pioneered the returns category and are actively expanding our product suite to support new areas of innovation: tracking, warranties, shipping protection, fraud prevention, fit analysis, and more.\u003C/p>\\n\u003Cp>As the Customer Marketing Manager you will orchestrate strategic marketing campaigns to drive retention within our current customers (we call them “merchants”). A successful candidate will balance creativity and data-driven decision making to create campaigns that improve net dollar retention. The role requires cross-functional influence and collaboration with Account Management, Merchant Success, Marketing, RevOps and department leaders. This role is goaled on net dollar retention, churn reduction, and product adoption.\u003C/p>\\n\u003Cp>This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.\u003C/p>\\n\u003Cp>At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we are looking for a teammate located in the United States.\u003C/p>\u003Cbr>\u003Ch2>What You’ll Do:\u003C/h2>\\n\\n\u003Cli>\\n\u003Cp>Create campaigns that deepen a merchant’s appreciation of our software by clearly communicating ROI, increasing feature adoption, and educating them on best practices. \u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Work cross functionally with marketing, account management, merchant success and revenue operations to ensure alignment on target audiences, messaging, and campaign automation.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Create content across various marketing channels to execute your campaigns: email, landing pages, direct mail, advertising, webinars/workshops, etc. \u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Support in-person customer events by creating lists of desired attendees, strategies to drive RSVPs, and follow-up campaigns to reinforce content shared at the event.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Enhance the customer journey through marketing programs including recognition or celebration for key milestones. \u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Define, track and report on campaign results and impact on NDR and renewal rates, and share insights across the business.\u003C/p>\\n\u003C/li>\\n\\n\u003Cbr>\u003Ch2>Your Experience:\u003C/h2>\\n\\n\u003Cli>\\n\u003Cp>You’ve spent 3+ years in marketing at a B2B SaaS startup, with at least 2 years in a customer marketing role. \u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Your experience with email marketing and list segmentation runs deep, and you’ve used marketing automation software like Hubspot and Pendo.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>You are able to stay focused and manage multiple projects in a fast-paced environment where priorities may shift.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>You’re a strong communicator no matter the medium - in-person or virtual - and are able to adapt to meet the needs of your audience.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>You have a strong attention to detail and admirable organization skills - others note this as a superpower of yours.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>You're comfortable using AI tools in your day-to-day work and can speak to how they've made you a stronger marketer.\u003C/p>\\n\u003C/li>\\n\\n\\n\u003Cli>\\n\u003Cp>BONUS: You have experience working with Shopify, ecommerce, and/or the post-purchase ecosystem.\u003C/p>\\n\u003C/li>\\n\\n\u003Cbr>\u003Cp>#LI-JG1\u003C/p>\u003Cbr>\\n\u003Cp>We know that making decisions about your career and compensation is a huge deal. Because of that, we’re incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup.\u003C/p>\\n\u003Cp>We’ve outlined some important information for you here, but please know there’s a lot more to compensation than we can cover in this job posting. \u003C/p>\\n\u003Cp>The posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future. \u003C/p>\\n\u003Cp>The actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals.\u003C/p>\\n\u003Cp>Great humans deserve great benefits. At Loop, you’ll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, 401k, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity.\u003C/p>\",\"datePosted\":\"2026-05-20T21:10:15.535Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Loop\",\"sameAs\":\"https://www.loopreturns.com/\",\"logo\":\"https://logo.clearbit.com/loopreturns.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Loop\",\"value\":\"a965baae7dec4423b839f380d1e1c6ff5ab25db2c0a00e0dadd2d7a12b7527ac\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Ohio\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"Ohio\"}}}",{"id":816,"slug":817,"title":818,"companyname":819,"companylogo":820,"companyIndustry":390,"city":88,"country":88,"remote":15,"employmentType":821,"department":18,"content_html":822,"content_text":823,"years":21,"createdAt":796,"updatedAtISO":797,"postedAtISO":824,"hasSalary":15,"salaryMin":825,"salaryMax":826,"currency":25,"schema":827},"f7f008f08ff54954141bffff440bc55a9d18de7a4e484c76608bee58d6b12401","senior-manager-crm-and-lifecycle-marketing-at-levi-strauss-and-co-eb2564e17b","Senior Manager, CRM & Lifecycle Marketing","Levi Strauss & Co.","https://logo.clearbit.com/levistrauss.com",[17],"\u003Ch2>San Francisco, CA\u003C/h2>\u003Cp>Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.\u003C/p>\u003Cp>We are looking for a strategic and data-driven Senior Manager to lead our Email, Push Notification, and SMS marketing programs. You will guide strategy for multi-channel campaigns delivering customer engagement, repeat purchase, and revenue.\u003C/p>\u003Cp>You will manage a team of marketers, and work with partners across creative, data science, analytics, loyalty, PR, product, retail, and e-commerce.\u003C/p>\u003Cp>While focused on the US market, you will also provide global support to local marketing teams in other countries, driving brand cohesion and shared best practices.\u003C/p>\u003Ch2>\u003C/h2>\u003Ch2>About the Job\u003C/h2>\u003Cul>\u003Cli>\u003Cb>Direct marketing ownership:\u003C/b> Be responsible for overall strategy and results across all email, push, and SMS communications. Create a holistic messaging plan that encompasses dedicated sends for things like important promotional moments and automated trigger programs based on data.\u003C/li>\u003Cli>\u003Cb>Manage the customer lifecycle:\u003C/b> Develop customer journey maps and improve multi-touch campaigns to engage customers during main lifecycle stages such as welcome, cart abandonment, and win-back.\u003C/li>\u003Cli>\u003Cb>Segmentation and personalization:\u003C/b> Use customer data to develop targeting segments and deliver personalization at scale.\u003C/li>\u003Cli>\u003Cb>Test and optimization:\u003C/b> Improve to all programs through ongoing testing of creative, frequency, copy, and audiences.\u003C/li>\u003Cli>\u003Cb>Collaboration:\u003C/b> Provide insights to creative teams that inform direction of future assets. Partner with data science to improve segmentation strategy with behavioral or demographic insights. Work with merchandizing partners to understand contemporary product selling trends.\u003C/li>\u003Cli>\u003Cb>Manage relationships with technology partners and vendors:\u003C/b> Ensure we have the tools and partnerships we need to succeed.\u003C/li>\u003Cli>\u003Cb>Team leadership:\u003C/b> Develop talent, build skillets, and allocate resources. “Lead from the front” and model behaviors that inspire others.\u003C/li>\u003Cli>\u003Cb>Provide global support:\u003C/b> Share insights, test results, and best practices with local teams outside of the US market to help inform and lead their strategies.\u003C/li>\u003C/ul>\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>\u003Ch2>About You\u003C/h2>\u003Cul>\u003Cli>7+ years of experience in lifecycle marketing, CRM, or direct marketing with a focus on email\u003C/li>\u003Cli>Experience mentoring a team\u003C/li>\u003Cli>Familiar with a variety of ESP and personalization tools\u003C/li>\u003Cli>Experience improving performance through continuous testing and optimization\u003C/li>\u003Cli>Experience working with creative teams and aligning to brand guidelines\u003C/li>\u003Cli>Experience using web analytics platforms and SQL\u003C/li>\u003Cli>Experience with Omnichannel programs supporting both e-commerce and retail\u003C/li>\u003C/ul>\u003Cp>This is a hybrid work schedule based in our San Francisco, CA headquarters. We expect you in office 3 days per week, typically Tuesday-Thursday. Note, time in office can vary depending on our needs.\u003C/p>\u003Cp>The expected starting salary range for this role is $136,000- $198,000 per year\u003Cb>.\u003C/b> We may pay more or less than the posted range based on the location of the role. We will base the amount a employee will earn within the salary range on factors such as relevant education, qualifications, performance and our needs.\u003C/p>\u003Cp>\u003Ci>Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.\u003C/i>\u003C/p>\u003Cp>\u003Ci>LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.\u003C/i>\u003C/p>\u003Cp>#LI-Hybrid\u003C/p>\u003Ch2>\u003Cb>EOE M/F/Disability/Vets\u003C/b>\u003C/h2>\u003Ch2>\u003C/h2>\u003Ch2>\u003Cb>LOCATION\u003C/b>\u003C/h2>San Francisco, CA, USA\u003Ch2>\u003C/h2>\u003Ch2>\u003Cb>FULL TIME/PART TIME\u003C/b>\u003C/h2>Full time\u003Cp>\u003Cb>FILL DATE\u003C/b>\u003C/p>This position is expected to be filled by 08/12/2026.\u003Ch2>\u003Cb>\u003Cu>Current LS&Co Employees, apply via your Workday account.\u003C/u>\u003C/b>\u003C/h2>","San Francisco, CACalling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.We are looking for a strategic and data-driven Senior Manager to lead our Email, Push Notification, and SMS marketing programs. You will guide strategy for multi-channel campaigns delivering customer engagement, repeat purchase, and revenue.You will manage a team of marketers, and work with partners across creative, data science, analytics, loyalty, PR, product, retail, and e-commerce.While focused on the US market, you will also provide global support to local marketing teams in other countries, driving brand cohesion and shared best practices.About the JobDirect marketing ownership: Be responsible for overall strategy and results across all email, push, and SMS communications. Create a holistic messaging plan that encompasses dedicated sends for things like important promotional moments and automated trigger programs based on data.Manage the customer lifecycle: Develop customer journey maps and improve multi-touch campaigns to engage customers during main lifecycle stages such as welcome, cart abandonment, and win-back.Segmentation and personalization: Use customer data to develop targeting segments and deliver personalization at scale.Test and optimization: Improve to all programs through ongoing testing of creative, frequency, copy, and audiences.Collaboration: Provide insights to creative teams that inform direction of future assets. Partner with data science to improve segmentation strategy with behavioral or demographic insights. Work with merchandizing partners to understand contemporary product selling trends.Manage relationships with technology partners and vendors: Ensure we have the tools and partnerships we need to succeed.Team leadership: Develop talent, build skillets, and allocate resources. “Lead from the front” and model behaviors that inspire others.Provide global support: Share insights, test results, and best practices with local teams outside of the US market to help inform and lead their strategies.About You7+ years of experience in lifecycle marketing, CRM, or direct marketing with a focus on emailExperience mentoring a teamFamiliar with a variety of ESP and personalization toolsExperience improving performance through continuous testing and optimizationExperience working with creative teams and aligning to brand guidelinesExperience using web analytics platforms and SQLExperience with Omnichannel programs supporting both e-commerce and retailThis is a hybrid work schedule based in our San Francisco, CA headquarters. We expect you in office 3 days per week, typically Tuesday-Thursday. Note, time in office can vary depending on our needs.The expected starting salary range for this role is $136,000- $198,000 per year. We may pay more or less than the posted range based on the location of the role. We will base the amount a employee will earn within the salary range on factors such as relevant education, qualifications, performance and our needs.Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.#LI-HybridEOE M/F/Disability/VetsLOCATIONSan Francisco, CA, USAFULL TIME/PART TIMEFull timeFILL DATEThis position is expected to be filled by 08/12/2026.Current LS&Co Employees, apply via your Workday account.","2026-05-22T03:30:33.000Z",136000,198000,{"jsonldValid":15,"jsonld":828},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Manager, CRM & Lifecycle Marketing\",\"description\":\"\u003Ch2>San Francisco, CA\u003C/h2>\u003Cp>Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.\u003C/p>\u003Cp>We are looking for a strategic and data-driven Senior Manager to lead our Email, Push Notification, and SMS marketing programs. You will guide strategy for multi-channel campaigns delivering customer engagement, repeat purchase, and revenue.\u003C/p>\u003Cp>You will manage a team of marketers, and work with partners across creative, data science, analytics, loyalty, PR, product, retail, and e-commerce.\u003C/p>\u003Cp>While focused on the US market, you will also provide global support to local marketing teams in other countries, driving brand cohesion and shared best practices.\u003C/p>\u003Ch2>\u003C/h2>\u003Ch2>About the Job\u003C/h2>\u003Cul>\u003Cli>\u003Cb>Direct marketing ownership:\u003C/b> Be responsible for overall strategy and results across all email, push, and SMS communications. Create a holistic messaging plan that encompasses dedicated sends for things like important promotional moments and automated trigger programs based on data.\u003C/li>\u003Cli>\u003Cb>Manage the customer lifecycle:\u003C/b> Develop customer journey maps and improve multi-touch campaigns to engage customers during main lifecycle stages such as welcome, cart abandonment, and win-back.\u003C/li>\u003Cli>\u003Cb>Segmentation and personalization:\u003C/b> Use customer data to develop targeting segments and deliver personalization at scale.\u003C/li>\u003Cli>\u003Cb>Test and optimization:\u003C/b> Improve to all programs through ongoing testing of creative, frequency, copy, and audiences.\u003C/li>\u003Cli>\u003Cb>Collaboration:\u003C/b> Provide insights to creative teams that inform direction of future assets. Partner with data science to improve segmentation strategy with behavioral or demographic insights. Work with merchandizing partners to understand contemporary product selling trends.\u003C/li>\u003Cli>\u003Cb>Manage relationships with technology partners and vendors:\u003C/b> Ensure we have the tools and partnerships we need to succeed.\u003C/li>\u003Cli>\u003Cb>Team leadership:\u003C/b> Develop talent, build skillets, and allocate resources. “Lead from the front” and model behaviors that inspire others.\u003C/li>\u003Cli>\u003Cb>Provide global support:\u003C/b> Share insights, test results, and best practices with local teams outside of the US market to help inform and lead their strategies.\u003C/li>\u003C/ul>\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>\u003Ch2>About You\u003C/h2>\u003Cul>\u003Cli>7+ years of experience in lifecycle marketing, CRM, or direct marketing with a focus on email\u003C/li>\u003Cli>Experience mentoring a team\u003C/li>\u003Cli>Familiar with a variety of ESP and personalization tools\u003C/li>\u003Cli>Experience improving performance through continuous testing and optimization\u003C/li>\u003Cli>Experience working with creative teams and aligning to brand guidelines\u003C/li>\u003Cli>Experience using web analytics platforms and SQL\u003C/li>\u003Cli>Experience with Omnichannel programs supporting both e-commerce and retail\u003C/li>\u003C/ul>\u003Cp>This is a hybrid work schedule based in our San Francisco, CA headquarters. We expect you in office 3 days per week, typically Tuesday-Thursday. Note, time in office can vary depending on our needs.\u003C/p>\u003Cp>The expected starting salary range for this role is $136,000- $198,000 per year\u003Cb>.\u003C/b> We may pay more or less than the posted range based on the location of the role. We will base the amount a employee will earn within the salary range on factors such as relevant education, qualifications, performance and our needs.\u003C/p>\u003Cp>\u003Ci>Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.\u003C/i>\u003C/p>\u003Cp>\u003Ci>LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.\u003C/i>\u003C/p>\u003Cp>#LI-Hybrid\u003C/p>\u003Ch2>\u003Cb>EOE M/F/Disability/Vets\u003C/b>\u003C/h2>\u003Ch2>\u003C/h2>\u003Ch2>\u003Cb>LOCATION\u003C/b>\u003C/h2>San Francisco, CA, USA\u003Ch2>\u003C/h2>\u003Ch2>\u003Cb>FULL TIME/PART TIME\u003C/b>\u003C/h2>Full time\u003Cp>\u003Cb>FILL DATE\u003C/b>\u003C/p>This position is expected to be filled by 08/12/2026.\u003Ch2>\u003Cb>\u003Cu>Current LS&Co Employees, apply via your Workday account.\u003C/u>\u003C/b>\u003C/h2>\",\"datePosted\":\"2026-05-22T03:30:33.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Levi Strauss & Co.\",\"sameAs\":\"https://www.levistrauss.com/work-with-us/\",\"logo\":\"https://logo.clearbit.com/levistrauss.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Levi Strauss & Co.\",\"value\":\"f7f008f08ff54954141bffff440bc55a9d18de7a4e484c76608bee58d6b12401\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\"}}}",{"id":830,"slug":831,"title":832,"companyname":833,"companylogo":834,"companyTagline":835,"companyIndustry":135,"city":836,"country":837,"remote":15,"employmentType":838,"department":18,"content_html":839,"content_text":840,"years":21,"createdAt":796,"updatedAtISO":797,"postedAtISO":824,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":841},"c1ceaba157310283ef9607b315cd0acd0cf011067ce99da23ca6db8436f1ed27","support-analyst-crm-at-mri-software-c4c729007c","Support Analyst (CRM)","MRI Software","https://logo.clearbit.com/mrisoftware.com","Providing intelligent real estate solutions and industry data that transform the way communities live, work, and play.","Manila","Philippines",[17],"\u003Cp>We are seeking a proactive and customer-focused Vault \u003Cb>CRM Support Analyst \u003C/b>to join our team.\u003Cb> This role is ideal for someone with a strong understanding of the real estate industry, \u003C/b>who enjoys solving technical challenges and supporting clients across a suite of digital solutions.\u003C/p>\u003Cp>\u003Cb>You will provide day-to-day support for key MRI Software products, including Vault CRM, Secure Sign (digital signing platform), and Agora Insights\u003C/b> (data management and reporting), ensuring our clients receive exceptional service and timely resolutions.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Deliver frontline technical support to clients of MRI products, including Vault CRM, Secure Sign, and Agora Insights\u003C/li>\u003Cli>Manage, triage, and resolve support requests through Zendesk ticketing system, ensuring SLA adherence\u003C/li>\u003Cli>Troubleshoot issues related to web-based applications, integrations, and user workflows\u003C/li>\u003Cli>Collaborate with internal teams using Atlassian tools (Jira, Confluence) to escalate and track issues\u003C/li>\u003Cli>Analyse and support data, reporting, and insights within Agora Insights\u003C/li>\u003Cli>Assist clients with system configuration, user management, and best practice usage\u003C/li>\u003Cli>Document solutions, processes, and knowledge articles to improve support efficiency\u003C/li>\u003Cli>Provide guidance and support aligned to real estate operational processes\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About You:\u003C/b>\u003C/p>\u003Cul>\u003Cli>We’re looking for someone who combines technical capability with real estate knowledge.\u003C/li>\u003Cli>\u003Cb>Strong knowledge of real estate processes and operations (e.g., sales, property management, or CRM usage within real estate)\u003C/b>\u003C/li>\u003Cli>\u003Cb>Experience in a technical support or application support role\u003C/b>, particularly with web-based products\u003C/li>\u003Cli>Hands-on experience with Zendesk (or similar ticketing platforms)\u003C/li>\u003Cli>Familiarity with Atlassian products (Jira, Confluence)\u003C/li>\u003Cli>Proficiency with Microsoft 365 tools (Excel, Teams, Outlook, etc.)\u003C/li>\u003Cli>Strong troubleshooting and problem-solving skills\u003C/li>\u003Cli>Excellent communication skills with a customer-first mindset\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Highly Desirable\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience supporting or working with Vault CRM or comparable CRM systems\u003C/li>\u003Cli>Understanding of trust accounting, general accounting or financial processes in real estate\u003C/li>\u003Cli>Experience working within or supporting real estate agencies or property organisations\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What We’re Looking For:\u003C/b>\u003C/p>\u003Cul>\u003Cli>A team player who thrives in a fast-paced, client-focused environment\u003C/li>\u003Cli>Someone with a genuine understanding of real estate workflows and challenges\u003C/li>\u003Cli>A detail-oriented individual with analytical thinking and a proactive approach\u003C/li>\u003Cli>A problem solver who enjoys digging into system issues and finding solutions\u003C/li>\u003Cli>A professional who can translate technical issues into clear, user-friendly guidance\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Benefits:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Career growth opportunities in a diverse and supportive environment\u003C/li>\u003Cli>Competitive salary package\u003C/li>\u003Cli>Prime office location (Ortigas – close to MRT, restaurants, banks)\u003C/li>\u003Cli>Hybrid working arrangement (2 days WFH)\u003C/li>\u003Cli>HMO coverage with 1 free dependent from day 1\u003C/li>\u003Cli>Free 24/7 gym access (Ortigas & Makati)\u003C/li>\u003Cli>20 days annual leave (including 5 convertible to cash)\u003C/li>\u003Cli>Additional benefits\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>About Us\u003C/u>\u003C/b>\u003C/p>\u003Cp>From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  \u003C/p>\u003Cp>Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  \u003C/p>\u003Cp>We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  \u003C/p>\u003Cp>At MRI, one of our core values is to \u003Ci>strive to amaze. \u003C/i> From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. \u003C/p>\u003Cp>\u003Cb>Amazing growth requires amazing employees. Are you up to the challenge?  \u003C/b> \u003C/p>\u003Cp>We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   \u003C/p>\u003Cp>\u003Ci>MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.\u003C/i> \u003C/p>\u003Cp>\u003Ci>We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!\u003C/i> \u003C/p>","We are seeking a proactive and customer-focused Vault CRM Support Analyst to join our team. This role is ideal for someone with a strong understanding of the real estate industry, who enjoys solving technical challenges and supporting clients across a suite of digital solutions.You will provide day-to-day support for key MRI Software products, including Vault CRM, Secure Sign (digital signing platform), and Agora Insights (data management and reporting), ensuring our clients receive exceptional service and timely resolutions.Key Responsibilities:Deliver frontline technical support to clients of MRI products, including Vault CRM, Secure Sign, and Agora InsightsManage, triage, and resolve support requests through Zendesk ticketing system, ensuring SLA adherenceTroubleshoot issues related to web-based applications, integrations, and user workflowsCollaborate with internal teams using Atlassian tools (Jira, Confluence) to escalate and track issuesAnalyse and support data, reporting, and insights within Agora InsightsAssist clients with system configuration, user management, and best practice usageDocument solutions, processes, and knowledge articles to improve support efficiencyProvide guidance and support aligned to real estate operational processesAbout You:We’re looking for someone who combines technical capability with real estate knowledge.Strong knowledge of real estate processes and operations (e.g., sales, property management, or CRM usage within real estate)Experience in a technical support or application support role, particularly with web-based productsHands-on experience with Zendesk (or similar ticketing platforms)Familiarity with Atlassian products (Jira, Confluence)Proficiency with Microsoft 365 tools (Excel, Teams, Outlook, etc.)Strong troubleshooting and problem-solving skillsExcellent communication skills with a customer-first mindsetHighly DesirableExperience supporting or working with Vault CRM or comparable CRM systemsUnderstanding of trust accounting, general accounting or financial processes in real estateExperience working within or supporting real estate agencies or property organisationsWhat We’re Looking For:A team player who thrives in a fast-paced, client-focused environmentSomeone with a genuine understanding of real estate workflows and challengesA detail-oriented individual with analytical thinking and a proactive approachA problem solver who enjoys digging into system issues and finding solutionsA professional who can translate technical issues into clear, user-friendly guidanceBenefits:Career growth opportunities in a diverse and supportive environmentCompetitive salary packagePrime office location (Ortigas – close to MRT, restaurants, banks)Hybrid working arrangement (2 days WFH)HMO coverage with 1 free dependent from day 1Free 24/7 gym access (Ortigas & Makati)20 days annual leave (including 5 convertible to cash)Additional benefitsAbout UsFrom the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge?   We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!",{"jsonldValid":27,"jsonld":842},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Support Analyst (CRM)\",\"description\":\"\u003Cp>We are seeking a proactive and customer-focused Vault \u003Cb>CRM Support Analyst \u003C/b>to join our team.\u003Cb> This role is ideal for someone with a strong understanding of the real estate industry, \u003C/b>who enjoys solving technical challenges and supporting clients across a suite of digital solutions.\u003C/p>\u003Cp>\u003Cb>You will provide day-to-day support for key MRI Software products, including Vault CRM, Secure Sign (digital signing platform), and Agora Insights\u003C/b> (data management and reporting), ensuring our clients receive exceptional service and timely resolutions.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Deliver frontline technical support to clients of MRI products, including Vault CRM, Secure Sign, and Agora Insights\u003C/li>\u003Cli>Manage, triage, and resolve support requests through Zendesk ticketing system, ensuring SLA adherence\u003C/li>\u003Cli>Troubleshoot issues related to web-based applications, integrations, and user workflows\u003C/li>\u003Cli>Collaborate with internal teams using Atlassian tools (Jira, Confluence) to escalate and track issues\u003C/li>\u003Cli>Analyse and support data, reporting, and insights within Agora Insights\u003C/li>\u003Cli>Assist clients with system configuration, user management, and best practice usage\u003C/li>\u003Cli>Document solutions, processes, and knowledge articles to improve support efficiency\u003C/li>\u003Cli>Provide guidance and support aligned to real estate operational processes\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About You:\u003C/b>\u003C/p>\u003Cul>\u003Cli>We’re looking for someone who combines technical capability with real estate knowledge.\u003C/li>\u003Cli>\u003Cb>Strong knowledge of real estate processes and operations (e.g., sales, property management, or CRM usage within real estate)\u003C/b>\u003C/li>\u003Cli>\u003Cb>Experience in a technical support or application support role\u003C/b>, particularly with web-based products\u003C/li>\u003Cli>Hands-on experience with Zendesk (or similar ticketing platforms)\u003C/li>\u003Cli>Familiarity with Atlassian products (Jira, Confluence)\u003C/li>\u003Cli>Proficiency with Microsoft 365 tools (Excel, Teams, Outlook, etc.)\u003C/li>\u003Cli>Strong troubleshooting and problem-solving skills\u003C/li>\u003Cli>Excellent communication skills with a customer-first mindset\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Highly Desirable\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience supporting or working with Vault CRM or comparable CRM systems\u003C/li>\u003Cli>Understanding of trust accounting, general accounting or financial processes in real estate\u003C/li>\u003Cli>Experience working within or supporting real estate agencies or property organisations\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What We’re Looking For:\u003C/b>\u003C/p>\u003Cul>\u003Cli>A team player who thrives in a fast-paced, client-focused environment\u003C/li>\u003Cli>Someone with a genuine understanding of real estate workflows and challenges\u003C/li>\u003Cli>A detail-oriented individual with analytical thinking and a proactive approach\u003C/li>\u003Cli>A problem solver who enjoys digging into system issues and finding solutions\u003C/li>\u003Cli>A professional who can translate technical issues into clear, user-friendly guidance\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Benefits:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Career growth opportunities in a diverse and supportive environment\u003C/li>\u003Cli>Competitive salary package\u003C/li>\u003Cli>Prime office location (Ortigas – close to MRT, restaurants, banks)\u003C/li>\u003Cli>Hybrid working arrangement (2 days WFH)\u003C/li>\u003Cli>HMO coverage with 1 free dependent from day 1\u003C/li>\u003Cli>Free 24/7 gym access (Ortigas & Makati)\u003C/li>\u003Cli>20 days annual leave (including 5 convertible to cash)\u003C/li>\u003Cli>Additional benefits\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>About Us\u003C/u>\u003C/b>\u003C/p>\u003Cp>From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  \u003C/p>\u003Cp>Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  \u003C/p>\u003Cp>We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  \u003C/p>\u003Cp>At MRI, one of our core values is to \u003Ci>strive to amaze. \u003C/i> From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. \u003C/p>\u003Cp>\u003Cb>Amazing growth requires amazing employees. Are you up to the challenge?  \u003C/b> \u003C/p>\u003Cp>We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   \u003C/p>\u003Cp>\u003Ci>MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.\u003C/i> \u003C/p>\u003Cp>\u003Ci>We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!\u003C/i> \u003C/p>\",\"datePosted\":\"2026-05-22T03:30:33.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"MRI Software\",\"sameAs\":\"http://www.mrisoftware.com/\",\"logo\":\"https://logo.clearbit.com/mrisoftware.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"MRI Software\",\"value\":\"c1ceaba157310283ef9607b315cd0acd0cf011067ce99da23ca6db8436f1ed27\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Manila\",\"addressRegion\":\"Philippines\",\"addressCountry\":\"PH\"}}}",{"id":844,"slug":845,"title":846,"companyname":847,"companylogo":848,"companyTagline":849,"companyIndustry":518,"city":850,"country":68,"remote":15,"employmentType":851,"department":18,"content_html":852,"content_text":853,"years":21,"createdAt":854,"updatedAtISO":855,"postedAtISO":856,"hasSalary":15,"salaryMin":857,"salaryMax":858,"currency":76,"schema":859},"1c727809aee2c402c217e535df7227e55bfe23f5d78cf98b59b5ca84702ecc2b","planner-engagement-retention-and-loyalty-crm-at-nissan-motor-corporation-256264d831","Planner, Engagement, Retention and Loyalty CRM","Nissan Motor Corporation","https://logo.clearbit.com/nissan-global.com","Driving innovation to enrich people’s lives.","Mississauga",[17],"\u003Cp>\u003Cb>Location(s):\u003C/b> Mississauga, ON (Canada)\u003Cbr>\u003Cb>Job Schedule:\u003C/b> Full-time, Hybrid (4 days in-office)\u003Cbr>\u003Cb>Education Requirement:\u003C/b> University degree or college diploma in Business or related field\u003Cbr>\u003Cb>Sponsorship:\u003C/b> No\u003Cbr>\u003Cb>Vacancy Status:\u003C/b>\u003Ci> This posting is for an existing vacancy within our organization.\u003C/i>\u003C/p>\u003Cp>Come Drive Innovation with Us. We are currently looking for a \u003Cb>Planner, Engagement, Retention and Loyalty CRM\u003C/b> to join our team at \u003Cb>Nissan Canada Inc. (NCI) Head Office in Mississauga, ON.\u003C/b>\u003C/p>\u003Cp>The Planner, Engagement, Retention and Loyalty CRM supports the execution of NCI’s customer engagement, retention, and loyalty strategies to strengthen the customer experience. The role works with internal teams and CRM agencies to ensure campaigns are aligned, delivered on time and within budget, while contributing to ongoing improvements that maximize effectiveness\u003C/p>\u003Cp>\u003Cb>A Day in the Life:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Propose, plan, develop, and support execution of customer communication campaigns across the lifecycle; recommend CRM strategies and enhancements to drive integrated, multi‑touch omni‑channel campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analyze customer data and feedback to support engagement, retention, and loyalty strategies; develop testing scenarios and insights to optimize future campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and maintain the Aftersales CRM campaign calendar; prepare dealer bulletins, communications, and governance materials.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead strategic forecasting and executive reporting for Global Aftersales Service Retention performance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with internal, agency, and technical teams to ensure accurate data extraction, timely campaign deployment, and proper documentation; manage end‑to‑end stakeholder alignment prior to campaign launch.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Who We’re Looking For:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Required:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum 3 years of experience with strong project management capabilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Highly organized, detail‑oriented, and able to manage multiple competing deadlines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong interpersonal, communication, and collaboration skills; ability to influence cross‑functional teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in Microsoft Office applications, strong analytical skills and Excel proficiency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to perform work onsite at Mississauga, NCI HQ.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desired:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Knowledge of Salesforce Marketing Cloud and Datorama.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Automotive industry experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bilingual French/English is a strong asset.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical, creative problem‑solving, and critical‑thinking skills.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Excited about this role? Submit your application today!\u003C/p>\u003Cp>\u003Cb>What You’ll Look Forward to at Nissan:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Career Growth and Continuous Learning Opportunities:\u003C/b>\u003Cbr>Benefit from diverse career paths, cross‑departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while shaping the future of transportation. From day one, you’ll have the support to tackle challenges and contribute to impactful solutions across our organization.\u003C/p>\u003Cp>\u003Cb>Rewards:\u003C/b>\u003Cbr>Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings, and unique Nissan perks—such as discounts on lease vehicles through our Employee Lease Program and the Vehicle Purchase Program (VPP).\u003C/p>\u003Cp>\u003Cb>Built for Your Best:\u003C/b>\u003Cbr>https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa\u003C/p>\u003Cp>\u003Ci>All employment is contingent upon successful completion of background screenings in accordance with Nissan policies and as permitted by applicable statutes and regulations. \u003C/i>\u003C/p>\u003Cp>\u003Ci>It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.\u003C/i>\u003C/p>\u003Cp>\u003Cb>NISSAN FOR EVERYONE\u003C/b>\u003C/p>\u003Cp>People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team.  When everyone belongs, the power of NISSAN is undeniable.  Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.\u003C/p>\u003Cp>Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard.  We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.\u003C/p>\u003Cp>Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.\u003C/p>\u003Cp>Join us as we carry our commitment to diversity and inclusion into the future.\u003C/p>Mississauga Ontario Canada\u003Cp>Salary Range:\u003C/p>$77,711.00 - $96,034.00\u003Cp>\u003Ci>This compensation range represents the minimum to midpoint base salary rates at Nissan for jobs assigned to this particular grade level. Please note that an employee’s base salary may occasionally be set above the midpoint of the salary band for this grade level, in recognition of the employee’s unique skills, work experience, education, work location, or market conditions. Compensation decisions also consider internal equity and comparisons with the base salary rates of other employees with similar backgrounds working in comparable roles. Note: Bonus, benefits, and other forms of variable compensation are not included in the base-salary range shown above.\u003C/i>\u003C/p>","Location(s): Mississauga, ON (Canada)Job Schedule: Full-time, Hybrid (4 days in-office)Education Requirement: University degree or college diploma in Business or related fieldSponsorship: NoVacancy Status: This posting is for an existing vacancy within our organization.Come Drive Innovation with Us. We are currently looking for a Planner, Engagement, Retention and Loyalty CRM to join our team at Nissan Canada Inc. (NCI) Head Office in Mississauga, ON.The Planner, Engagement, Retention and Loyalty CRM supports the execution of NCI’s customer engagement, retention, and loyalty strategies to strengthen the customer experience. The role works with internal teams and CRM agencies to ensure campaigns are aligned, delivered on time and within budget, while contributing to ongoing improvements that maximize effectivenessA Day in the Life:Propose, plan, develop, and support execution of customer communication campaigns across the lifecycle; recommend CRM strategies and enhancements to drive integrated, multi‑touch omni‑channel campaigns.Analyze customer data and feedback to support engagement, retention, and loyalty strategies; develop testing scenarios and insights to optimize future campaigns.Develop and maintain the Aftersales CRM campaign calendar; prepare dealer bulletins, communications, and governance materials.Lead strategic forecasting and executive reporting for Global Aftersales Service Retention performance.Collaborate with internal, agency, and technical teams to ensure accurate data extraction, timely campaign deployment, and proper documentation; manage end‑to‑end stakeholder alignment prior to campaign launch.Who We’re Looking For:Required:Minimum 3 years of experience with strong project management capabilities.Highly organized, detail‑oriented, and able to manage multiple competing deadlines.Strong interpersonal, communication, and collaboration skills; ability to influence cross‑functional teams.Proficiency in Microsoft Office applications, strong analytical skills and Excel proficiency.Ability to perform work onsite at Mississauga, NCI HQ.Desired:Knowledge of Salesforce Marketing Cloud and Datorama.Automotive industry experience.Bilingual French/English is a strong asset.Strong analytical, creative problem‑solving, and critical‑thinking skills.Excited about this role? Submit your application today!What You’ll Look Forward to at Nissan:Career Growth and Continuous Learning Opportunities:Benefit from diverse career paths, cross‑departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while shaping the future of transportation. From day one, you’ll have the support to tackle challenges and contribute to impactful solutions across our organization.Rewards:Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings, and unique Nissan perks—such as discounts on lease vehicles through our Employee Lease Program and the Vehicle Purchase Program (VPP).Built for Your Best:https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQaAll employment is contingent upon successful completion of background screenings in accordance with Nissan policies and as permitted by applicable statutes and regulations. It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.NISSAN FOR EVERYONEPeople are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team.  When everyone belongs, the power of NISSAN is undeniable.  Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard.  We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.Join us as we carry our commitment to diversity and inclusion into the future.Mississauga Ontario CanadaSalary Range:$77,711.00 - $96,034.00This compensation range represents the minimum to midpoint base salary rates at Nissan for jobs assigned to this particular grade level. Please note that an employee’s base salary may occasionally be set above the midpoint of the salary band for this grade level, in recognition of the employee’s unique skills, work experience, education, work location, or market conditions. Compensation decisions also consider internal equity and comparisons with the base salary rates of other employees with similar backgrounds working in comparable roles. Note: Bonus, benefits, and other forms of variable compensation are not included in the base-salary range shown above.",1779377188000,"2026-05-21 17:27:09","2026-05-21T15:27:09.000Z",77711,96034,{"jsonldValid":27,"jsonld":860},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Planner, Engagement, Retention and Loyalty CRM\",\"description\":\"\u003Cp>\u003Cb>Location(s):\u003C/b> Mississauga, ON (Canada)\u003Cbr>\u003Cb>Job Schedule:\u003C/b> Full-time, Hybrid (4 days in-office)\u003Cbr>\u003Cb>Education Requirement:\u003C/b> University degree or college diploma in Business or related field\u003Cbr>\u003Cb>Sponsorship:\u003C/b> No\u003Cbr>\u003Cb>Vacancy Status:\u003C/b>\u003Ci> This posting is for an existing vacancy within our organization.\u003C/i>\u003C/p>\u003Cp>Come Drive Innovation with Us. We are currently looking for a \u003Cb>Planner, Engagement, Retention and Loyalty CRM\u003C/b> to join our team at \u003Cb>Nissan Canada Inc. (NCI) Head Office in Mississauga, ON.\u003C/b>\u003C/p>\u003Cp>The Planner, Engagement, Retention and Loyalty CRM supports the execution of NCI’s customer engagement, retention, and loyalty strategies to strengthen the customer experience. The role works with internal teams and CRM agencies to ensure campaigns are aligned, delivered on time and within budget, while contributing to ongoing improvements that maximize effectiveness\u003C/p>\u003Cp>\u003Cb>A Day in the Life:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Propose, plan, develop, and support execution of customer communication campaigns across the lifecycle; recommend CRM strategies and enhancements to drive integrated, multi‑touch omni‑channel campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analyze customer data and feedback to support engagement, retention, and loyalty strategies; develop testing scenarios and insights to optimize future campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and maintain the Aftersales CRM campaign calendar; prepare dealer bulletins, communications, and governance materials.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead strategic forecasting and executive reporting for Global Aftersales Service Retention performance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with internal, agency, and technical teams to ensure accurate data extraction, timely campaign deployment, and proper documentation; manage end‑to‑end stakeholder alignment prior to campaign launch.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Who We’re Looking For:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Required:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum 3 years of experience with strong project management capabilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Highly organized, detail‑oriented, and able to manage multiple competing deadlines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong interpersonal, communication, and collaboration skills; ability to influence cross‑functional teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in Microsoft Office applications, strong analytical skills and Excel proficiency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to perform work onsite at Mississauga, NCI HQ.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desired:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Knowledge of Salesforce Marketing Cloud and Datorama.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Automotive industry experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bilingual French/English is a strong asset.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical, creative problem‑solving, and critical‑thinking skills.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Excited about this role? Submit your application today!\u003C/p>\u003Cp>\u003Cb>What You’ll Look Forward to at Nissan:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Career Growth and Continuous Learning Opportunities:\u003C/b>\u003Cbr>Benefit from diverse career paths, cross‑departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while shaping the future of transportation. From day one, you’ll have the support to tackle challenges and contribute to impactful solutions across our organization.\u003C/p>\u003Cp>\u003Cb>Rewards:\u003C/b>\u003Cbr>Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings, and unique Nissan perks—such as discounts on lease vehicles through our Employee Lease Program and the Vehicle Purchase Program (VPP).\u003C/p>\u003Cp>\u003Cb>Built for Your Best:\u003C/b>\u003Cbr>https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa\u003C/p>\u003Cp>\u003Ci>All employment is contingent upon successful completion of background screenings in accordance with Nissan policies and as permitted by applicable statutes and regulations. \u003C/i>\u003C/p>\u003Cp>\u003Ci>It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.\u003C/i>\u003C/p>\u003Cp>\u003Cb>NISSAN FOR EVERYONE\u003C/b>\u003C/p>\u003Cp>People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team.  When everyone belongs, the power of NISSAN is undeniable.  Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.\u003C/p>\u003Cp>Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard.  We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.\u003C/p>\u003Cp>Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.\u003C/p>\u003Cp>Join us as we carry our commitment to diversity and inclusion into the future.\u003C/p>Mississauga Ontario Canada\u003Cp>Salary Range:\u003C/p>$77,711.00 - $96,034.00\u003Cp>\u003Ci>This compensation range represents the minimum to midpoint base salary rates at Nissan for jobs assigned to this particular grade level. Please note that an employee’s base salary may occasionally be set above the midpoint of the salary band for this grade level, in recognition of the employee’s unique skills, work experience, education, work location, or market conditions. Compensation decisions also consider internal equity and comparisons with the base salary rates of other employees with similar backgrounds working in comparable roles. Note: Bonus, benefits, and other forms of variable compensation are not included in the base-salary range shown above.\u003C/i>\u003C/p>\",\"datePosted\":\"2026-05-21T15:27:09.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Nissan Motor Corporation\",\"sameAs\":\"http://www.nissan-global.com\",\"logo\":\"https://logo.clearbit.com/nissan-global.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Nissan Motor Corporation\",\"value\":\"1c727809aee2c402c217e535df7227e55bfe23f5d78cf98b59b5ca84702ecc2b\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Mississauga\",\"addressRegion\":\"Ontario - Canada\",\"addressCountry\":\"CA\"}}}",{"id":862,"slug":863,"title":386,"companyname":232,"companylogo":233,"companyTagline":234,"companyIndustry":235,"city":87,"country":88,"remote":15,"employmentType":864,"department":18,"content_html":865,"content_text":866,"years":21,"createdAt":867,"updatedAtISO":868,"postedAtISO":869,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":870},"05b0723dcfa9205fc3d1da28329fea5197469eff77f1a5e6dd411794a2ddf55c","crm-manager-at-icuc-aa37b97c55",[17],"The purpose of this role is to shape and deliver the CRM Marketing Strategy, working closely with the Head of Digital Marketing and Business Development team to drive attributable demand generation, audience segmentation and data-led direct marketing.\u003Cp>\u003Cb>Job Description:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Key responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Act as the primary point of contact for assigned markets on all CRM initiatives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate regional CRM strategy into market-specific campaign plans\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead campaign briefing, planning, and execution across channels (Email, Push, WhatsApp, etc.)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work closely with strategy, creative, data, and development teams to ensure seamless delivery\u003C/p>\u003C/li>\u003Cli>\u003Cp>Challenge and refine market briefs to ensure strategic alignment and effectiveness\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage campaign timelines, approvals, and stakeholder communication\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor campaign performance and identify optimization opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure adherence to brand guidelines, data compliance, and governance frameworks\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Must-Have Skills & Experience\u003C/b>\u003C/p>\u003Cp>\u003Cu>Core Skills\u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong understanding of CRM / lifecycle marketing (campaigns, journeys, segmentation)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to translate business objectives into actionable CRM plans\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working across multi-channel CRM (Email, Push, Messaging platforms)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Solid stakeholder management and client-facing experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong organizational skills with the ability to manage multiple markets and priorities\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>Strategic & Analytical Thinking\u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Ability to challenge briefs and provide strategic recommendations\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understanding of audience segmentation and personalization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort with campaign performance metrics and optimization\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>Execution & Tools\u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Familiarity with CRM platforms (preferably Adobe Campaign, Salesforce, or similar)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understanding of campaign workflows, QA processes, and delivery timelines\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Location:\u003C/b>\u003C/p>Beirut\u003Cp>\u003Cb>Brand:\u003C/b>\u003C/p>Dentsu\u003Cp>\u003Cb>Time Type:\u003C/b>\u003C/p>Full time\u003Cp>\u003Cb>Contract Type:\u003C/b>\u003C/p>Permanent","The purpose of this role is to shape and deliver the CRM Marketing Strategy, working closely with the Head of Digital Marketing and Business Development team to drive attributable demand generation, audience segmentation and data-led direct marketing.Job Description:Key responsibilities:Act as the primary point of contact for assigned markets on all CRM initiativesTranslate regional CRM strategy into market-specific campaign plansLead campaign briefing, planning, and execution across channels (Email, Push, WhatsApp, etc.)Work closely with strategy, creative, data, and development teams to ensure seamless deliveryChallenge and refine market briefs to ensure strategic alignment and effectivenessManage campaign timelines, approvals, and stakeholder communicationMonitor campaign performance and identify optimization opportunitiesEnsure adherence to brand guidelines, data compliance, and governance frameworksMust-Have Skills & ExperienceCore SkillsStrong understanding of CRM / lifecycle marketing (campaigns, journeys, segmentation)Ability to translate business objectives into actionable CRM plansExperience working across multi-channel CRM (Email, Push, Messaging platforms)Solid stakeholder management and client-facing experienceStrong organizational skills with the ability to manage multiple markets and prioritiesStrategic & Analytical ThinkingAbility to challenge briefs and provide strategic recommendationsUnderstanding of audience segmentation and personalizationComfort with campaign performance metrics and optimizationExecution & ToolsFamiliarity with CRM platforms (preferably Adobe Campaign, Salesforce, or similar)Understanding of campaign workflows, QA processes, and delivery timelinesLocation:BeirutBrand:DentsuTime Type:Full timeContract Type:Permanent",1779355282000,"2026-05-21 11:21:57","2026-05-21T09:21:57.000Z",{"jsonldValid":15,"jsonld":88},{"id":872,"slug":873,"title":874,"companyname":875,"companylogo":876,"companyTagline":877,"companyIndustry":878,"city":646,"country":646,"remote":15,"employmentType":879,"department":18,"content_html":880,"content_text":881,"years":21,"createdAt":882,"updatedAtISO":883,"postedAtISO":884,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":399,"schema":885},"b2486f8da470da83435d0e1ad3526a3085a08f629b009f82eb202c158af10014","customer-success-retention-and-key-accounts-manager-at-booksy-63fb168cd5","Customer Success Retention& Key Accounts Manager","Booksy","https://logo.clearbit.com/booksy.com","Appointments made easy.","IT Services and IT Consulting",[17],"\u003Cp>Your career as \u003Cstrong>Customer Success Retention & Key Accounts Manager\u003C/strong> at Booksy will give you the opportunity to shape our retention strategies across Western Europe, build high-performing teams, and directly impact how thousands of beauty and wellness entrepreneurs thrive on our platform. \u003C/p>\u003Cp>Reporting directly to the Director of Customer Success Western Europe , you’ll lead and coach Team Leaders covering the Spanish, UK, and French markets, along with their retention and key account specialists. You'll get the autonomy to develop regional high-value customer lifecycle strategies, driving growth and minimizing churn in a space where human connection is everything. \u003C/p>\u003Cp>If you’re excited by the idea of working with data, drawing conclusions, devising strategies and identifying ways to improve the team, this is the role for you. And if you’re a natural-born leader who loves developing talent and takes pride in seeing your team overcome challenges, you’ll find the perfect environment here to make your mark. \u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>Essentially, to ensure you succeed in this role, you’re going to need… \u003C/p>\u003Cul>\u003Cli>\u003Cstrong>Proven, deep expertise and experience in leading, coaching, and developing Team Leaders\u003C/strong> within a fast-paced Customer Success/ retention/ Key Account Management environment. \u003C/li>\u003Cli>A proven track record of designing and executing customer retention strategies that successfully reduce churn and increase customer lifetime value. \u003C/li>\u003Cli>Demonstrable experience managing Key Accounts (KAM) or high-value customer lifecycles. \u003C/li>\u003Cli>Strong data-driven decision-making skills, with the ability to monitor performance, analyse metrics, and drive continuous improvements.\u003C/li>\u003Cli>Excellent cross-functional collaboration and communication skills to align with regional management and international teams. \u003C/li>\u003Cli>An owner’s mindset with experience in defining processes, leading strategic CS projects, and participating in talent recruitment. \u003C/li>\u003Cli>Full professional proficiency in both English and Spanish, as you will be communicating with our global teams and local markets.\u003C/li>\u003Cli>Bonus points if you speak French! It’s not a deal-breaker, but it’ll definitely help you stand out as we support our growing international teams.\u003C/li>\u003Cli>Knowledge of the beauty industry (this is a strong plus for our team).\u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cp>Some of the benefits we offer in Spain are:\u003C/p>\u003Cul>\u003Cli>Medical + dental insurance paid for by the company.\u003C/li>\u003Cli>Your birthday day off.\u003C/li>\u003Cli>50 € per month to use on Booksy services.\u003C/li>\u003Cli>Wellness platform where you can do daily activities of all kinds and redeem vouchers at clothing, home, music, cinema, games, experiences and travel shops. \u003C/li>\u003Cli>Access to psychologist sessions.\u003C/li>\u003Cli>Flexible remuneration: Personal income tax savings to use on restaurant card, transport, medical insurance, childcare, training and discounts on other services.\u003C/li>\u003Cli>We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>A bit about Booksy:\u003C/strong>\u003C/p>\u003Cp>A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.\u003C/p>\u003Cp>Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy.\u003C/p>\u003Cp>\u003Cstrong>Our Diversity and Inclusion Commitment:\u003C/strong>\u003C/p>\u003Cp>We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.\u003C/p>\u003Cp>\u003Cstrong>How AI helps us find great people\u003C/strong>\u003C/p>\u003Cp>Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, \u003Cstrong>AI never makes the decisions. Real people do.\u003C/strong> Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more. \u003C/p>\u003Cp>\u003Cstrong>Please submit your application for this role in English.\u003C/strong>\u003C/p>","Your career as Customer Success Retention & Key Accounts Manager at Booksy will give you the opportunity to shape our retention strategies across Western Europe, build high-performing teams, and directly impact how thousands of beauty and wellness entrepreneurs thrive on our platform. Reporting directly to the Director of Customer Success Western Europe , you’ll lead and coach Team Leaders covering the Spanish, UK, and French markets, along with their retention and key account specialists. You'll get the autonomy to develop regional high-value customer lifecycle strategies, driving growth and minimizing churn in a space where human connection is everything. If you’re excited by the idea of working with data, drawing conclusions, devising strategies and identifying ways to improve the team, this is the role for you. And if you’re a natural-born leader who loves developing talent and takes pride in seeing your team overcome challenges, you’ll find the perfect environment here to make your mark. RequirementsEssentially, to ensure you succeed in this role, you’re going to need… Proven, deep expertise and experience in leading, coaching, and developing Team Leaders within a fast-paced Customer Success/ retention/ Key Account Management environment. A proven track record of designing and executing customer retention strategies that successfully reduce churn and increase customer lifetime value. Demonstrable experience managing Key Accounts (KAM) or high-value customer lifecycles. Strong data-driven decision-making skills, with the ability to monitor performance, analyse metrics, and drive continuous improvements.Excellent cross-functional collaboration and communication skills to align with regional management and international teams. An owner’s mindset with experience in defining processes, leading strategic CS projects, and participating in talent recruitment. Full professional proficiency in both English and Spanish, as you will be communicating with our global teams and local markets.Bonus points if you speak French! It’s not a deal-breaker, but it’ll definitely help you stand out as we support our growing international teams.Knowledge of the beauty industry (this is a strong plus for our team).BenefitsSome of the benefits we offer in Spain are:Medical + dental insurance paid for by the company.Your birthday day off.50 € per month to use on Booksy services.Wellness platform where you can do daily activities of all kinds and redeem vouchers at clothing, home, music, cinema, games, experiences and travel shops. Access to psychologist sessions.Flexible remuneration: Personal income tax savings to use on restaurant card, transport, medical insurance, childcare, training and discounts on other services.We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in.A bit about Booksy:A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy.Our Diversity and Inclusion Commitment:We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.How AI helps us find great peopleThink of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more. Please submit your application for this role in English.",1779333982000,"2026-05-21 05:27:06","2026-05-21T03:27:06.000Z",{"jsonldValid":27,"jsonld":886},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Customer Success Retention& Key Accounts Manager\",\"description\":\"\u003Cp>Your career as \u003Cstrong>Customer Success Retention & Key Accounts Manager\u003C/strong> at Booksy will give you the opportunity to shape our retention strategies across Western Europe, build high-performing teams, and directly impact how thousands of beauty and wellness entrepreneurs thrive on our platform. \u003C/p>\u003Cp>Reporting directly to the Director of Customer Success Western Europe , you’ll lead and coach Team Leaders covering the Spanish, UK, and French markets, along with their retention and key account specialists. You'll get the autonomy to develop regional high-value customer lifecycle strategies, driving growth and minimizing churn in a space where human connection is everything. \u003C/p>\u003Cp>If you’re excited by the idea of working with data, drawing conclusions, devising strategies and identifying ways to improve the team, this is the role for you. And if you’re a natural-born leader who loves developing talent and takes pride in seeing your team overcome challenges, you’ll find the perfect environment here to make your mark. \u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>Essentially, to ensure you succeed in this role, you’re going to need… \u003C/p>\u003Cul>\u003Cli>\u003Cstrong>Proven, deep expertise and experience in leading, coaching, and developing Team Leaders\u003C/strong> within a fast-paced Customer Success/ retention/ Key Account Management environment. \u003C/li>\u003Cli>A proven track record of designing and executing customer retention strategies that successfully reduce churn and increase customer lifetime value. \u003C/li>\u003Cli>Demonstrable experience managing Key Accounts (KAM) or high-value customer lifecycles. \u003C/li>\u003Cli>Strong data-driven decision-making skills, with the ability to monitor performance, analyse metrics, and drive continuous improvements.\u003C/li>\u003Cli>Excellent cross-functional collaboration and communication skills to align with regional management and international teams. \u003C/li>\u003Cli>An owner’s mindset with experience in defining processes, leading strategic CS projects, and participating in talent recruitment. \u003C/li>\u003Cli>Full professional proficiency in both English and Spanish, as you will be communicating with our global teams and local markets.\u003C/li>\u003Cli>Bonus points if you speak French! It’s not a deal-breaker, but it’ll definitely help you stand out as we support our growing international teams.\u003C/li>\u003Cli>Knowledge of the beauty industry (this is a strong plus for our team).\u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cp>Some of the benefits we offer in Spain are:\u003C/p>\u003Cul>\u003Cli>Medical + dental insurance paid for by the company.\u003C/li>\u003Cli>Your birthday day off.\u003C/li>\u003Cli>50 € per month to use on Booksy services.\u003C/li>\u003Cli>Wellness platform where you can do daily activities of all kinds and redeem vouchers at clothing, home, music, cinema, games, experiences and travel shops. \u003C/li>\u003Cli>Access to psychologist sessions.\u003C/li>\u003Cli>Flexible remuneration: Personal income tax savings to use on restaurant card, transport, medical insurance, childcare, training and discounts on other services.\u003C/li>\u003Cli>We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>A bit about Booksy:\u003C/strong>\u003C/p>\u003Cp>A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.\u003C/p>\u003Cp>Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy.\u003C/p>\u003Cp>\u003Cstrong>Our Diversity and Inclusion Commitment:\u003C/strong>\u003C/p>\u003Cp>We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.\u003C/p>\u003Cp>\u003Cstrong>How AI helps us find great people\u003C/strong>\u003C/p>\u003Cp>Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, \u003Cstrong>AI never makes the decisions. Real people do.\u003C/strong> Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more. \u003C/p>\u003Cp>\u003Cstrong>Please submit your application for this role in English.\u003C/strong>\u003C/p>\",\"datePosted\":\"2026-05-21T03:27:06.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Booksy\",\"sameAs\":\"https://booksy.com/biz/\",\"logo\":\"https://logo.clearbit.com/booksy.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Booksy\",\"value\":\"b2486f8da470da83435d0e1ad3526a3085a08f629b009f82eb202c158af10014\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Spain\",\"addressCountry\":\"ES\"}}}",{"id":888,"slug":889,"title":890,"companyname":891,"companylogo":892,"companyIndustry":893,"city":894,"country":68,"remote":27,"employmentType":895,"department":18,"content_html":896,"content_text":897,"years":21,"createdAt":882,"updatedAtISO":898,"postedAtISO":899,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":76,"schema":900},"46542ec2b5bdb406d3b4f59ff0990e5e71ef948f83fb2a6c1aac9cde4d2ae218","director-lifecycle-marketing-and-crm-at-csc-generation-54ffd5c369","Director, Lifecycle Marketing & CRM","CSC Generation","https://logo.clearbit.com/cscgeneration.com","Venture Capital and Private Equity Principals","Remote - Canada",[17],"\u003Cp>Welcome to the Table. At Sur La Table, community, culinary joy, and celebration are at the heart of who we are. From monthly spotlights to the Golden Whisk awards and cooking class perks, our culture blends recognition with hands-on experiences. New team members are welcomed with care and inspired by wellness events, inclusive stories, and a personal touch that makes you feel right at home.\u003C/p>\n\u003Cp>\u003Cstrong>Reports to:\u003C/strong> Chief Marketing Officer\u003C/p>\n\u003Cp>\u003Cstrong>Location:\u003C/strong> Remote (US + Canada)\u003C/p>\u003Cbr>\u003Ch2>About the Role:\u003C/h2>\u003Cp>Sur La Table needs a strategic CRM leader who can own the full lifecycle of the customer relationship — across email, SMS, loyalty, and customer intelligence — spanning Hardgoods, Culinary programming, and Retail. As \u003Cstrong>Director, Lifecycle Marketing & CRM\u003C/strong>, you will set direction for how Sur La Table acquires, retains, and grows customer relationships across every business unit, with direct CMO access and meaningful P&L accountability.\u003C/p>\n\u003Cp>In your first 6–12 months, you will build the automation architecture to drive significant revenue growth through lifecycle campaigns, establish the customer health reporting cadence that makes CRM performance visible to leadership, and evolve the Sur La Table Perks loyalty program from a discount-driven retention tool into a genuine relationship platform.\u003C/p>\n\u003Cp>This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.\u003C/p>\u003Cbr>\u003Ch2>What You'll Do:\u003C/h2>\u003Ch4>\u003Cstrong>Email & SMS — BAU / CEP Program Leadership\u003C/strong>\u003C/h4>\n\n\u003Cli>Own the full email and SMS calendar across all business units — cadence, segmentation, deliverability, and send discipline — balancing competing demands from multiple channels and stakeholders.\u003C/li>\n\u003Cli>Partner with Brand and Creative to build a library of modular, brand-forward templates that flex across campaign types, business lines, and audience contexts.\u003C/li>\n\u003Cli>Lead personalization strategy: dynamic content, audience-specific versioning, and AI-powered content recommendations as standard operating practice.\u003C/li>\n\u003Cli>Own core KPIs — revenue per send, repeat purchase rate, LTV by segment, list growth, reactivation rate — and report them to leadership with a clear performance narrative.\u003C/li>\n\n\u003Ch4>\u003Cstrong>Automation & Technology\u003C/strong>\u003C/h4>\n\n\u003Cli>Build, scale, and optimize the full automation architecture — post-purchase, lifecycle, Culinary booking, loyalty, and reactivation programs — with a mandate to drive significant revenue growth through automated campaigns.\u003C/li>\n\u003Cli>Evaluate and implement best-of-breed CRM technologies. Own the vendor roadmap, build the business case for change, and execute transitions with discipline. AI capability and API/integration depth are primary evaluation criteria.\u003C/li>\n\u003Cli>Champion AI-first ways of working: leverage platform integrations and MCP connections to automate insight generation, and partner with internal technology teams to build custom tooling that gives the CRM function a capability edge.\u003C/li>\n\n\u003Ch4>\u003Cstrong>Customer Intelligence & CDP\u003C/strong>\u003C/h4>\n\n\u003Cli>Own the CDP and predictive intelligence platforms as strategic assets — driving cross-channel segmentation, LTV modeling, and touchpoint orchestration across all business units.\u003C/li>\n\u003Cli>Build the customer health reporting cadence — list trajectory, engagement quality, repeat purchase rate, cross-business-unit buyer rate, LTV cohorts, new customer acquisition, and reactivation performance — and make it visible and actionable for leadership.\u003C/li>\n\n\u003Ch4>\u003Cstrong>Loyalty Program\u003C/strong>\u003C/h4>\n\n\u003Cli>Own and evolve the Sur La Table Perks program — structure, benefits, offer architecture, and program economics — with a roadmap that transitions loyalty into a genuine relationship platform.\u003C/li>\n\u003Cli>Use customer intelligence to understand what drives frequency, AOV, and cross-business-unit engagement among your best customers. Report customer growth as a recurring leadership metric with a clear narrative around trajectory.\u003C/li>\n\n\u003Ch4>\u003Cstrong>Omni-Channel & Cross-Functional Leadership\u003C/strong>\u003C/h4>\n\n\u003Cli>Serve as the CRM voice in cross-functional planning across all business units — GTM strategy, promotional calendar, Culinary programming, and campaign briefing — as an upstream contributor, not a downstream executor.\u003C/li>\n\u003Cli>Understand how each business unit operates commercially — Hardgoods sell-through dynamics, Culinary class fill rates, in-store traffic and loyalty economics — and build CRM strategy that reflects that reality.\u003C/li>\n\u003Cli>Partner with Performance Marketing, Brand, and Merchandising to ensure CRM is a planned, proactive contributor to major campaigns and commercial priorities.\u003C/li>\n\n\u003Ch4>\u003Cstrong>Team & Vendor Leadership\u003C/strong>\u003C/h4>\n\n\u003Cli>Lead and develop a focused CRM team. Establish a proactive development cadence — growth goals, stretch opportunities, and honest conversations about trajectory.\u003C/li>\n\u003Cli>Own vendor relationships across the CRM stack. Hold partners to clear performance standards and a continuous improvement expectation.\u003C/li>\n\u003Cli>Own the full financial picture for CRM — budget management, sales forecasting, and P&L accountability across Email, SMS, Loyalty, and lifecycle automation. Set revenue targets by channel, track performance against forecast, and report financial outcomes to leadership.\u003C/li>\u003Cbr>\u003Ch2>Required Qualifications:\u003C/h2>\u003Cli>8+ years of progressive CRM and lifecycle marketing experience with demonstrated ownership of a full program spanning multiple channels, campaigns, and business units.\u003C/li>\n\u003Cli>Proven omni-channel acumen: you understand how customers move between eCommerce, physical retail, and service/experiential business lines, and you build strategy that reflects that journey.\u003C/li>\n\u003Cli>Experience supporting multiple business units simultaneously — balancing competing priorities, managing a complex send calendar, and maintaining program discipline across stakeholders with different commercial goals.\u003C/li>\n\u003Cli>Deep platform expertise across a modern CRM stack: CEP/ESP (Braze or equivalent), CDP, predictive intelligence tools, SMS, and loyalty infrastructure. Hands-on familiarity with AI integrations and API-driven workflows.\u003C/li>\n\u003Cli>Strong creative sensibility — you partner with design teams to produce brand-rich, high-performing email and SMS creative across multiple campaign types and audience contexts.\u003C/li>\n\u003Cli>Strong analytical instincts — you translate LTV, retention, and engagement data into business cases that resonate with commercial and finance stakeholders.\u003C/li>\n\u003Cli>Cross-functional credibility — you show up with a point of view, advocate for the customer relationship when the business pushes for volume, and hold your ground on channel discipline.\u003C/li>\n\u003Cli>Retail or omni-channel background required.\u003C/li>\u003Cbr>\u003Ch2>Preferred Qualifications:\u003C/h2>\u003Cli>Multi-business-unit or multi-category experience.\u003C/li>\n\u003Cli>Culinary, food, or lifestyle brand experience.\u003C/li>\u003Cbr>\u003Ch2>Why Join:\u003C/h2>\u003Cp>The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.\u003C/p>\n\n\u003Cli>\u003Cstrong>Executive Access:\u003C/strong> Report directly to the CMO and serve as the CRM voice in cross-functional leadership planning across all Sur La Table business units.\u003C/li>\n\u003Cli>\u003Cstrong>Leadership Opportunity:\u003C/strong> Build and develop your own CRM team while shaping the technology roadmap, vendor strategy, and AI-first operating model for lifecycle marketing.\u003C/li>\n\u003Cli>\u003Cstrong>Portfolio-Level Strategy:\u003C/strong> Own P&L accountability across Email, SMS, Loyalty, and lifecycle automation — setting direction for how Sur La Table grows customer relationships across Hardgoods, Culinary, and Retail.\u003C/li>\n\u003Cli>\u003Cstrong>Competitive Benefits (US):\u003C/strong> Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands.\u003C/li>\n\u003Cli>\u003Cstrong>Competitive Benefits (Canada):\u003C/strong> Paid time off policies, RRSP match, medical, dental, and vision coverage, a variety of supplemental benefit options, and employee discounts across our portfolio of brands.\u003C/li>\u003Cbr>\u003Ch2>Interview Process:\u003C/h2>\u003Col>\n\u003Cli>\u003Cstrong>Recruiter Screen\u003C/strong> - A conversation with our recruiting team to align on the role, your background, and what you are looking for.\u003C/li>\n\u003Cli>\u003Cstrong>Hiring Manager Interview\u003C/strong> - Conversation with the Chief Marketing Officer focused on your CRM leadership experience, strategic vision for lifecycle marketing, and approach to P&L accountability.\u003C/li>\n\u003Cli>\u003Cstrong>Technical / Case Discussion\u003C/strong> - A deeper dive into your CRM strategy and technology expertise, including how you approach automation architecture, CDP management, and AI-driven personalization.\u003C/li>\n\u003Cli>\u003Cstrong>Panel Interview\u003C/strong> - Meet cross-functional stakeholders from Performance Marketing, Brand, Merchandising, and Technology to discuss how you operate in a collaborative planning environment.\u003C/li>\n\u003Cli>\u003Cstrong>Executive Interview\u003C/strong> - A conversation with senior leadership to align on strategic direction and cultural fit.\u003C/li>\n\u003Cli>\u003Cstrong>Reference Checks\u003C/strong> - Conducted in parallel with the final stages where possible.\u003C/li>\n\u003Cli>\u003Cstrong>Offer\u003C/strong> - We move quickly for the right candidate.\u003C/li>\n\u003C/ol>\n\u003Cp>\u003Cem>Interview process is subject to change. Any updates will be communicated promptly and clearly.\u003C/em>\u003C/p>","Welcome to the Table. At Sur La Table, community, culinary joy, and celebration are at the heart of who we are. From monthly spotlights to the Golden Whisk awards and cooking class perks, our culture blends recognition with hands-on experiences. New team members are welcomed with care and inspired by wellness events, inclusive stories, and a personal touch that makes you feel right at home.\nReports to: Chief Marketing Officer\nLocation: Remote (US + Canada)About the Role:Sur La Table needs a strategic CRM leader who can own the full lifecycle of the customer relationship — across email, SMS, loyalty, and customer intelligence — spanning Hardgoods, Culinary programming, and Retail. As Director, Lifecycle Marketing & CRM, you will set direction for how Sur La Table acquires, retains, and grows customer relationships across every business unit, with direct CMO access and meaningful P&L accountability.\nIn your first 6–12 months, you will build the automation architecture to drive significant revenue growth through lifecycle campaigns, establish the customer health reporting cadence that makes CRM performance visible to leadership, and evolve the Sur La Table Perks loyalty program from a discount-driven retention tool into a genuine relationship platform.\nThis is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.What You'll Do:Email & SMS — BAU / CEP Program Leadership\n\nOwn the full email and SMS calendar across all business units — cadence, segmentation, deliverability, and send discipline — balancing competing demands from multiple channels and stakeholders.\nPartner with Brand and Creative to build a library of modular, brand-forward templates that flex across campaign types, business lines, and audience contexts.\nLead personalization strategy: dynamic content, audience-specific versioning, and AI-powered content recommendations as standard operating practice.\nOwn core KPIs — revenue per send, repeat purchase rate, LTV by segment, list growth, reactivation rate — and report them to leadership with a clear performance narrative.\n\nAutomation & Technology\n\nBuild, scale, and optimize the full automation architecture — post-purchase, lifecycle, Culinary booking, loyalty, and reactivation programs — with a mandate to drive significant revenue growth through automated campaigns.\nEvaluate and implement best-of-breed CRM technologies. Own the vendor roadmap, build the business case for change, and execute transitions with discipline. AI capability and API/integration depth are primary evaluation criteria.\nChampion AI-first ways of working: leverage platform integrations and MCP connections to automate insight generation, and partner with internal technology teams to build custom tooling that gives the CRM function a capability edge.\n\nCustomer Intelligence & CDP\n\nOwn the CDP and predictive intelligence platforms as strategic assets — driving cross-channel segmentation, LTV modeling, and touchpoint orchestration across all business units.\nBuild the customer health reporting cadence — list trajectory, engagement quality, repeat purchase rate, cross-business-unit buyer rate, LTV cohorts, new customer acquisition, and reactivation performance — and make it visible and actionable for leadership.\n\nLoyalty Program\n\nOwn and evolve the Sur La Table Perks program — structure, benefits, offer architecture, and program economics — with a roadmap that transitions loyalty into a genuine relationship platform.\nUse customer intelligence to understand what drives frequency, AOV, and cross-business-unit engagement among your best customers. Report customer growth as a recurring leadership metric with a clear narrative around trajectory.\n\nOmni-Channel & Cross-Functional Leadership\n\nServe as the CRM voice in cross-functional planning across all business units — GTM strategy, promotional calendar, Culinary programming, and campaign briefing — as an upstream contributor, not a downstream executor.\nUnderstand how each business unit operates commercially — Hardgoods sell-through dynamics, Culinary class fill rates, in-store traffic and loyalty economics — and build CRM strategy that reflects that reality.\nPartner with Performance Marketing, Brand, and Merchandising to ensure CRM is a planned, proactive contributor to major campaigns and commercial priorities.\n\nTeam & Vendor Leadership\n\nLead and develop a focused CRM team. Establish a proactive development cadence — growth goals, stretch opportunities, and honest conversations about trajectory.\nOwn vendor relationships across the CRM stack. Hold partners to clear performance standards and a continuous improvement expectation.\nOwn the full financial picture for CRM — budget management, sales forecasting, and P&L accountability across Email, SMS, Loyalty, and lifecycle automation. Set revenue targets by channel, track performance against forecast, and report financial outcomes to leadership.Required Qualifications:8+ years of progressive CRM and lifecycle marketing experience with demonstrated ownership of a full program spanning multiple channels, campaigns, and business units.\nProven omni-channel acumen: you understand how customers move between eCommerce, physical retail, and service/experiential business lines, and you build strategy that reflects that journey.\nExperience supporting multiple business units simultaneously — balancing competing priorities, managing a complex send calendar, and maintaining program discipline across stakeholders with different commercial goals.\nDeep platform expertise across a modern CRM stack: CEP/ESP (Braze or equivalent), CDP, predictive intelligence tools, SMS, and loyalty infrastructure. Hands-on familiarity with AI integrations and API-driven workflows.\nStrong creative sensibility — you partner with design teams to produce brand-rich, high-performing email and SMS creative across multiple campaign types and audience contexts.\nStrong analytical instincts — you translate LTV, retention, and engagement data into business cases that resonate with commercial and finance stakeholders.\nCross-functional credibility — you show up with a point of view, advocate for the customer relationship when the business pushes for volume, and hold your ground on channel discipline.\nRetail or omni-channel background required.Preferred Qualifications:Multi-business-unit or multi-category experience.\nCulinary, food, or lifestyle brand experience.Why Join:The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.\n\nExecutive Access: Report directly to the CMO and serve as the CRM voice in cross-functional leadership planning across all Sur La Table business units.\nLeadership Opportunity: Build and develop your own CRM team while shaping the technology roadmap, vendor strategy, and AI-first operating model for lifecycle marketing.\nPortfolio-Level Strategy: Own P&L accountability across Email, SMS, Loyalty, and lifecycle automation — setting direction for how Sur La Table grows customer relationships across Hardgoods, Culinary, and Retail.\nCompetitive Benefits (US): Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands.\nCompetitive Benefits (Canada): Paid time off policies, RRSP match, medical, dental, and vision coverage, a variety of supplemental benefit options, and employee discounts across our portfolio of brands.Interview Process:\nRecruiter Screen - A conversation with our recruiting team to align on the role, your background, and what you are looking for.\nHiring Manager Interview - Conversation with the Chief Marketing Officer focused on your CRM leadership experience, strategic vision for lifecycle marketing, and approach to P&L accountability.\nTechnical / Case Discussion - A deeper dive into your CRM strategy and technology expertise, including how you approach automation architecture, CDP management, and AI-driven personalization.\nPanel Interview - Meet cross-functional stakeholders from Performance Marketing, Brand, Merchandising, and Technology to discuss how you operate in a collaborative planning environment.\nExecutive Interview - A conversation with senior leadership to align on strategic direction and cultural fit.\nReference Checks - Conducted in parallel with the final stages where possible.\nOffer - We move quickly for the right candidate.\n\nInterview process is subject to change. Any updates will be communicated promptly and clearly.","2026-05-23 05:22:40","2026-05-20T22:17:26.887Z",{"jsonldValid":27,"jsonld":901},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Director, Lifecycle Marketing & CRM\",\"description\":\"\u003Cp>Welcome to the Table. At Sur La Table, community, culinary joy, and celebration are at the heart of who we are. From monthly spotlights to the Golden Whisk awards and cooking class perks, our culture blends recognition with hands-on experiences. New team members are welcomed with care and inspired by wellness events, inclusive stories, and a personal touch that makes you feel right at home.\u003C/p>\\n\u003Cp>\u003Cstrong>Reports to:\u003C/strong> Chief Marketing Officer\u003C/p>\\n\u003Cp>\u003Cstrong>Location:\u003C/strong> Remote (US + Canada)\u003C/p>\u003Cbr>\u003Ch2>About the Role:\u003C/h2>\u003Cp>Sur La Table needs a strategic CRM leader who can own the full lifecycle of the customer relationship — across email, SMS, loyalty, and customer intelligence — spanning Hardgoods, Culinary programming, and Retail. As \u003Cstrong>Director, Lifecycle Marketing & CRM\u003C/strong>, you will set direction for how Sur La Table acquires, retains, and grows customer relationships across every business unit, with direct CMO access and meaningful P&L accountability.\u003C/p>\\n\u003Cp>In your first 6–12 months, you will build the automation architecture to drive significant revenue growth through lifecycle campaigns, establish the customer health reporting cadence that makes CRM performance visible to leadership, and evolve the Sur La Table Perks loyalty program from a discount-driven retention tool into a genuine relationship platform.\u003C/p>\\n\u003Cp>This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.\u003C/p>\u003Cbr>\u003Ch2>What You'll Do:\u003C/h2>\u003Ch4>\u003Cstrong>Email & SMS — BAU / CEP Program Leadership\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Own the full email and SMS calendar across all business units — cadence, segmentation, deliverability, and send discipline — balancing competing demands from multiple channels and stakeholders.\u003C/li>\\n\u003Cli>Partner with Brand and Creative to build a library of modular, brand-forward templates that flex across campaign types, business lines, and audience contexts.\u003C/li>\\n\u003Cli>Lead personalization strategy: dynamic content, audience-specific versioning, and AI-powered content recommendations as standard operating practice.\u003C/li>\\n\u003Cli>Own core KPIs — revenue per send, repeat purchase rate, LTV by segment, list growth, reactivation rate — and report them to leadership with a clear performance narrative.\u003C/li>\\n\\n\u003Ch4>\u003Cstrong>Automation & Technology\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Build, scale, and optimize the full automation architecture — post-purchase, lifecycle, Culinary booking, loyalty, and reactivation programs — with a mandate to drive significant revenue growth through automated campaigns.\u003C/li>\\n\u003Cli>Evaluate and implement best-of-breed CRM technologies. Own the vendor roadmap, build the business case for change, and execute transitions with discipline. AI capability and API/integration depth are primary evaluation criteria.\u003C/li>\\n\u003Cli>Champion AI-first ways of working: leverage platform integrations and MCP connections to automate insight generation, and partner with internal technology teams to build custom tooling that gives the CRM function a capability edge.\u003C/li>\\n\\n\u003Ch4>\u003Cstrong>Customer Intelligence & CDP\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Own the CDP and predictive intelligence platforms as strategic assets — driving cross-channel segmentation, LTV modeling, and touchpoint orchestration across all business units.\u003C/li>\\n\u003Cli>Build the customer health reporting cadence — list trajectory, engagement quality, repeat purchase rate, cross-business-unit buyer rate, LTV cohorts, new customer acquisition, and reactivation performance — and make it visible and actionable for leadership.\u003C/li>\\n\\n\u003Ch4>\u003Cstrong>Loyalty Program\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Own and evolve the Sur La Table Perks program — structure, benefits, offer architecture, and program economics — with a roadmap that transitions loyalty into a genuine relationship platform.\u003C/li>\\n\u003Cli>Use customer intelligence to understand what drives frequency, AOV, and cross-business-unit engagement among your best customers. Report customer growth as a recurring leadership metric with a clear narrative around trajectory.\u003C/li>\\n\\n\u003Ch4>\u003Cstrong>Omni-Channel & Cross-Functional Leadership\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Serve as the CRM voice in cross-functional planning across all business units — GTM strategy, promotional calendar, Culinary programming, and campaign briefing — as an upstream contributor, not a downstream executor.\u003C/li>\\n\u003Cli>Understand how each business unit operates commercially — Hardgoods sell-through dynamics, Culinary class fill rates, in-store traffic and loyalty economics — and build CRM strategy that reflects that reality.\u003C/li>\\n\u003Cli>Partner with Performance Marketing, Brand, and Merchandising to ensure CRM is a planned, proactive contributor to major campaigns and commercial priorities.\u003C/li>\\n\\n\u003Ch4>\u003Cstrong>Team & Vendor Leadership\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Lead and develop a focused CRM team. Establish a proactive development cadence — growth goals, stretch opportunities, and honest conversations about trajectory.\u003C/li>\\n\u003Cli>Own vendor relationships across the CRM stack. Hold partners to clear performance standards and a continuous improvement expectation.\u003C/li>\\n\u003Cli>Own the full financial picture for CRM — budget management, sales forecasting, and P&L accountability across Email, SMS, Loyalty, and lifecycle automation. Set revenue targets by channel, track performance against forecast, and report financial outcomes to leadership.\u003C/li>\u003Cbr>\u003Ch2>Required Qualifications:\u003C/h2>\u003Cli>8+ years of progressive CRM and lifecycle marketing experience with demonstrated ownership of a full program spanning multiple channels, campaigns, and business units.\u003C/li>\\n\u003Cli>Proven omni-channel acumen: you understand how customers move between eCommerce, physical retail, and service/experiential business lines, and you build strategy that reflects that journey.\u003C/li>\\n\u003Cli>Experience supporting multiple business units simultaneously — balancing competing priorities, managing a complex send calendar, and maintaining program discipline across stakeholders with different commercial goals.\u003C/li>\\n\u003Cli>Deep platform expertise across a modern CRM stack: CEP/ESP (Braze or equivalent), CDP, predictive intelligence tools, SMS, and loyalty infrastructure. Hands-on familiarity with AI integrations and API-driven workflows.\u003C/li>\\n\u003Cli>Strong creative sensibility — you partner with design teams to produce brand-rich, high-performing email and SMS creative across multiple campaign types and audience contexts.\u003C/li>\\n\u003Cli>Strong analytical instincts — you translate LTV, retention, and engagement data into business cases that resonate with commercial and finance stakeholders.\u003C/li>\\n\u003Cli>Cross-functional credibility — you show up with a point of view, advocate for the customer relationship when the business pushes for volume, and hold your ground on channel discipline.\u003C/li>\\n\u003Cli>Retail or omni-channel background required.\u003C/li>\u003Cbr>\u003Ch2>Preferred Qualifications:\u003C/h2>\u003Cli>Multi-business-unit or multi-category experience.\u003C/li>\\n\u003Cli>Culinary, food, or lifestyle brand experience.\u003C/li>\u003Cbr>\u003Ch2>Why Join:\u003C/h2>\u003Cp>The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.\u003C/p>\\n\\n\u003Cli>\u003Cstrong>Executive Access:\u003C/strong> Report directly to the CMO and serve as the CRM voice in cross-functional leadership planning across all Sur La Table business units.\u003C/li>\\n\u003Cli>\u003Cstrong>Leadership Opportunity:\u003C/strong> Build and develop your own CRM team while shaping the technology roadmap, vendor strategy, and AI-first operating model for lifecycle marketing.\u003C/li>\\n\u003Cli>\u003Cstrong>Portfolio-Level Strategy:\u003C/strong> Own P&L accountability across Email, SMS, Loyalty, and lifecycle automation — setting direction for how Sur La Table grows customer relationships across Hardgoods, Culinary, and Retail.\u003C/li>\\n\u003Cli>\u003Cstrong>Competitive Benefits (US):\u003C/strong> Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands.\u003C/li>\\n\u003Cli>\u003Cstrong>Competitive Benefits (Canada):\u003C/strong> Paid time off policies, RRSP match, medical, dental, and vision coverage, a variety of supplemental benefit options, and employee discounts across our portfolio of brands.\u003C/li>\u003Cbr>\u003Ch2>Interview Process:\u003C/h2>\u003Col>\\n\u003Cli>\u003Cstrong>Recruiter Screen\u003C/strong> - A conversation with our recruiting team to align on the role, your background, and what you are looking for.\u003C/li>\\n\u003Cli>\u003Cstrong>Hiring Manager Interview\u003C/strong> - Conversation with the Chief Marketing Officer focused on your CRM leadership experience, strategic vision for lifecycle marketing, and approach to P&L accountability.\u003C/li>\\n\u003Cli>\u003Cstrong>Technical / Case Discussion\u003C/strong> - A deeper dive into your CRM strategy and technology expertise, including how you approach automation architecture, CDP management, and AI-driven personalization.\u003C/li>\\n\u003Cli>\u003Cstrong>Panel Interview\u003C/strong> - Meet cross-functional stakeholders from Performance Marketing, Brand, Merchandising, and Technology to discuss how you operate in a collaborative planning environment.\u003C/li>\\n\u003Cli>\u003Cstrong>Executive Interview\u003C/strong> - A conversation with senior leadership to align on strategic direction and cultural fit.\u003C/li>\\n\u003Cli>\u003Cstrong>Reference Checks\u003C/strong> - Conducted in parallel with the final stages where possible.\u003C/li>\\n\u003Cli>\u003Cstrong>Offer\u003C/strong> - We move quickly for the right candidate.\u003C/li>\\n\u003C/ol>\\n\u003Cp>\u003Cem>Interview process is subject to change. Any updates will be communicated promptly and clearly.\u003C/em>\u003C/p>\",\"datePosted\":\"2026-05-20T22:17:26.887Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"CSC Generation\",\"sameAs\":\"http://www.cscgeneration.com/\",\"logo\":\"https://logo.clearbit.com/cscgeneration.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"CSC Generation\",\"value\":\"46542ec2b5bdb406d3b4f59ff0990e5e71ef948f83fb2a6c1aac9cde4d2ae218\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Canada\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CA\"}}}",{"id":903,"slug":904,"title":890,"companyname":891,"companylogo":892,"companyIndustry":893,"city":905,"country":906,"remote":27,"employmentType":907,"department":18,"content_html":908,"content_text":909,"years":21,"createdAt":882,"updatedAtISO":883,"postedAtISO":910,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":911},"3be93f560ab9e7f6cc5a0884eed5432bc552138d65acaaa2b51c28752e9d9127","director-lifecycle-marketing-and-crm-at-csc-generation-b4f955b268","Remote - US","- Us",[17],"\u003Cp>Welcome to the Table. At Sur La Table, community, culinary joy, and celebration are at the heart of who we are. From monthly spotlights to the Golden Whisk awards and cooking class perks, our culture blends recognition with hands-on experiences. New team members are welcomed with care and inspired by wellness events, inclusive stories, and a personal touch that makes you feel right at home.\u003C/p>\n\u003Cp>\u003Cstrong>Reports to:\u003C/strong> Chief Marketing Officer\u003C/p>\n\u003Cp>\u003Cstrong>Location:\u003C/strong> Remote (US + Canada)\u003C/p>\u003Cbr>\u003Ch2>About the Role:\u003C/h2>\u003Cp>Sur La Table needs a strategic CRM leader who can own the full lifecycle of the customer relationship — across email, SMS, loyalty, and customer intelligence — spanning Hardgoods, Culinary programming, and Retail. As \u003Cstrong>Director, Lifecycle Marketing & CRM\u003C/strong>, you will set direction for how Sur La Table acquires, retains, and grows customer relationships across every business unit, with direct CMO access and meaningful P&L accountability.\u003C/p>\n\u003Cp>In your first 6–12 months, you will build the automation architecture to drive significant revenue growth through lifecycle campaigns, establish the customer health reporting cadence that makes CRM performance visible to leadership, and evolve the Sur La Table Perks loyalty program from a discount-driven retention tool into a genuine relationship platform.\u003C/p>\n\u003Cp>This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.\u003C/p>\u003Cbr>\u003Ch2>What You'll Do:\u003C/h2>\u003Ch4>\u003Cstrong>Email & SMS — BAU / CEP Program Leadership\u003C/strong>\u003C/h4>\n\n\u003Cli>Own the full email and SMS calendar across all business units — cadence, segmentation, deliverability, and send discipline — balancing competing demands from multiple channels and stakeholders.\u003C/li>\n\u003Cli>Partner with Brand and Creative to build a library of modular, brand-forward templates that flex across campaign types, business lines, and audience contexts.\u003C/li>\n\u003Cli>Lead personalization strategy: dynamic content, audience-specific versioning, and AI-powered content recommendations as standard operating practice.\u003C/li>\n\u003Cli>Own core KPIs — revenue per send, repeat purchase rate, LTV by segment, list growth, reactivation rate — and report them to leadership with a clear performance narrative.\u003C/li>\n\n\u003Ch4>\u003Cstrong>Automation & Technology\u003C/strong>\u003C/h4>\n\n\u003Cli>Build, scale, and optimize the full automation architecture — post-purchase, lifecycle, Culinary booking, loyalty, and reactivation programs — with a mandate to drive significant revenue growth through automated campaigns.\u003C/li>\n\u003Cli>Evaluate and implement best-of-breed CRM technologies. Own the vendor roadmap, build the business case for change, and execute transitions with discipline. AI capability and API/integration depth are primary evaluation criteria.\u003C/li>\n\u003Cli>Champion AI-first ways of working: leverage platform integrations and MCP connections to automate insight generation, and partner with internal technology teams to build custom tooling that gives the CRM function a capability edge.\u003C/li>\n\n\u003Ch4>\u003Cstrong>Customer Intelligence & CDP\u003C/strong>\u003C/h4>\n\n\u003Cli>Own the CDP and predictive intelligence platforms as strategic assets — driving cross-channel segmentation, LTV modeling, and touchpoint orchestration across all business units.\u003C/li>\n\u003Cli>Build the customer health reporting cadence — list trajectory, engagement quality, repeat purchase rate, cross-business-unit buyer rate, LTV cohorts, new customer acquisition, and reactivation performance — and make it visible and actionable for leadership.\u003C/li>\n\n\u003Ch4>\u003Cstrong>Loyalty Program\u003C/strong>\u003C/h4>\n\n\u003Cli>Own and evolve the Sur La Table Perks program — structure, benefits, offer architecture, and program economics — with a roadmap that transitions loyalty into a genuine relationship platform.\u003C/li>\n\u003Cli>Use customer intelligence to understand what drives frequency, AOV, and cross-business-unit engagement among your best customers. Report customer growth as a recurring leadership metric with a clear narrative around trajectory.\u003C/li>\n\n\u003Ch4>\u003Cstrong>Omni-Channel & Cross-Functional Leadership\u003C/strong>\u003C/h4>\n\n\u003Cli>Serve as the CRM voice in cross-functional planning across all business units — GTM strategy, promotional calendar, Culinary programming, and campaign briefing — as an upstream contributor, not a downstream executor.\u003C/li>\n\u003Cli>Understand how each business unit operates commercially — Hardgoods sell-through dynamics, Culinary class fill rates, in-store traffic and loyalty economics — and build CRM strategy that reflects that reality.\u003C/li>\n\u003Cli>Partner with Performance Marketing, Brand, and Merchandising to ensure CRM is a planned, proactive contributor to major campaigns and commercial priorities.\u003C/li>\n\n\u003Ch4>\u003Cstrong>Team & Vendor Leadership\u003C/strong>\u003C/h4>\n\n\u003Cli>Lead and develop a focused CRM team. Establish a proactive development cadence — growth goals, stretch opportunities, and honest conversations about trajectory.\u003C/li>\n\u003Cli>Own vendor relationships across the CRM stack. Hold partners to clear performance standards and a continuous improvement expectation.\u003C/li>\n\u003Cli>Own the full financial picture for CRM — budget management, sales forecasting, and P&L accountability across Email, SMS, Loyalty, and lifecycle automation. Set revenue targets by channel, track performance against forecast, and report financial outcomes to leadership.\u003C/li>\u003Cbr>\u003Ch2>Required Qualifications:\u003C/h2>\u003Cli>8+ years of progressive CRM and lifecycle marketing experience with demonstrated ownership of a full program spanning multiple channels, campaigns, and business units.\u003C/li>\n\u003Cli>Proven omni-channel acumen: you understand how customers move between eCommerce, physical retail, and service/experiential business lines, and you build strategy that reflects that journey.\u003C/li>\n\u003Cli>Experience supporting multiple business units simultaneously — balancing competing priorities, managing a complex send calendar, and maintaining program discipline across stakeholders with different commercial goals.\u003C/li>\n\u003Cli>Deep platform expertise across a modern CRM stack: CEP/ESP (Braze or equivalent), CDP, predictive intelligence tools, SMS, and loyalty infrastructure. Hands-on familiarity with AI integrations and API-driven workflows.\u003C/li>\n\u003Cli>Strong creative sensibility — you partner with design teams to produce brand-rich, high-performing email and SMS creative across multiple campaign types and audience contexts.\u003C/li>\n\u003Cli>Strong analytical instincts — you translate LTV, retention, and engagement data into business cases that resonate with commercial and finance stakeholders.\u003C/li>\n\u003Cli>Cross-functional credibility — you show up with a point of view, advocate for the customer relationship when the business pushes for volume, and hold your ground on channel discipline.\u003C/li>\n\u003Cli>Retail or omni-channel background required.\u003C/li>\u003Cbr>\u003Ch2>Preferred Qualifications:\u003C/h2>\u003Cli>Multi-business-unit or multi-category experience.\u003C/li>\n\u003Cli>Culinary, food, or lifestyle brand experience.\u003C/li>\u003Cbr>\u003Ch2>Why Join:\u003C/h2>\u003Cp>The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.\u003C/p>\n\n\u003Cli>\u003Cstrong>Executive Access:\u003C/strong> Report directly to the CMO and serve as the CRM voice in cross-functional leadership planning across all Sur La Table business units.\u003C/li>\n\u003Cli>\u003Cstrong>Leadership Opportunity:\u003C/strong> Build and develop your own CRM team while shaping the technology roadmap, vendor strategy, and AI-first operating model for lifecycle marketing.\u003C/li>\n\u003Cli>\u003Cstrong>Portfolio-Level Strategy:\u003C/strong> Own P&L accountability across Email, SMS, Loyalty, and lifecycle automation — setting direction for how Sur La Table grows customer relationships across Hardgoods, Culinary, and Retail.\u003C/li>\n\u003Cli>\u003Cstrong>Competitive Benefits (US):\u003C/strong> Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands.\u003C/li>\n\u003Cli>\u003Cstrong>Competitive Benefits (Canada):\u003C/strong> Paid time off policies, RRSP match, medical, dental, and vision coverage, a variety of supplemental benefit options, and employee discounts across our portfolio of brands.\u003C/li>\u003Cbr>\u003Ch2>Interview Process:\u003C/h2>\u003Col>\n\u003Cli>\u003Cstrong>Recruiter Screen\u003C/strong> - A conversation with our recruiting team to align on the role, your background, and what you are looking for.\u003C/li>\n\u003Cli>\u003Cstrong>Hiring Manager Interview\u003C/strong> - Conversation with the Chief Marketing Officer focused on your CRM leadership experience, strategic vision for lifecycle marketing, and approach to P&L accountability.\u003C/li>\n\u003Cli>\u003Cstrong>Technical / Case Discussion\u003C/strong> - A deeper dive into your CRM strategy and technology expertise, including how you approach automation architecture, CDP management, and AI-driven personalization.\u003C/li>\n\u003Cli>\u003Cstrong>Panel Interview\u003C/strong> - Meet cross-functional stakeholders from Performance Marketing, Brand, Merchandising, and Technology to discuss how you operate in a collaborative planning environment.\u003C/li>\n\u003Cli>\u003Cstrong>Executive Interview\u003C/strong> - A conversation with senior leadership to align on strategic direction and cultural fit.\u003C/li>\n\u003Cli>\u003Cstrong>Reference Checks\u003C/strong> - Conducted in parallel with the final stages where possible.\u003C/li>\n\u003Cli>\u003Cstrong>Offer\u003C/strong> - We move quickly for the right candidate.\u003C/li>\n\u003C/ol>\n\u003Cp>\u003Cem>Interview process is subject to change. Any updates will be communicated promptly and clearly.\u003C/em>\u003C/p>\u003Cbr>\u003Cp>CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.\u003C/p>\n\u003Cp>The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact hrbenefits@cscshared.com.\u003C/p>\n\u003Cp>For Ontario applicants, please note that this posting is for an existing vacancy.\u003C/p>\n\u003Cp>For US-based candidates, this posting is intended for candidates that reside in the following states:\u003Cbr>AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY.\u003C/p>","Welcome to the Table. At Sur La Table, community, culinary joy, and celebration are at the heart of who we are. From monthly spotlights to the Golden Whisk awards and cooking class perks, our culture blends recognition with hands-on experiences. New team members are welcomed with care and inspired by wellness events, inclusive stories, and a personal touch that makes you feel right at home.\nReports to: Chief Marketing Officer\nLocation: Remote (US + Canada)About the Role:Sur La Table needs a strategic CRM leader who can own the full lifecycle of the customer relationship — across email, SMS, loyalty, and customer intelligence — spanning Hardgoods, Culinary programming, and Retail. As Director, Lifecycle Marketing & CRM, you will set direction for how Sur La Table acquires, retains, and grows customer relationships across every business unit, with direct CMO access and meaningful P&L accountability.\nIn your first 6–12 months, you will build the automation architecture to drive significant revenue growth through lifecycle campaigns, establish the customer health reporting cadence that makes CRM performance visible to leadership, and evolve the Sur La Table Perks loyalty program from a discount-driven retention tool into a genuine relationship platform.\nThis is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.What You'll Do:Email & SMS — BAU / CEP Program Leadership\n\nOwn the full email and SMS calendar across all business units — cadence, segmentation, deliverability, and send discipline — balancing competing demands from multiple channels and stakeholders.\nPartner with Brand and Creative to build a library of modular, brand-forward templates that flex across campaign types, business lines, and audience contexts.\nLead personalization strategy: dynamic content, audience-specific versioning, and AI-powered content recommendations as standard operating practice.\nOwn core KPIs — revenue per send, repeat purchase rate, LTV by segment, list growth, reactivation rate — and report them to leadership with a clear performance narrative.\n\nAutomation & Technology\n\nBuild, scale, and optimize the full automation architecture — post-purchase, lifecycle, Culinary booking, loyalty, and reactivation programs — with a mandate to drive significant revenue growth through automated campaigns.\nEvaluate and implement best-of-breed CRM technologies. Own the vendor roadmap, build the business case for change, and execute transitions with discipline. AI capability and API/integration depth are primary evaluation criteria.\nChampion AI-first ways of working: leverage platform integrations and MCP connections to automate insight generation, and partner with internal technology teams to build custom tooling that gives the CRM function a capability edge.\n\nCustomer Intelligence & CDP\n\nOwn the CDP and predictive intelligence platforms as strategic assets — driving cross-channel segmentation, LTV modeling, and touchpoint orchestration across all business units.\nBuild the customer health reporting cadence — list trajectory, engagement quality, repeat purchase rate, cross-business-unit buyer rate, LTV cohorts, new customer acquisition, and reactivation performance — and make it visible and actionable for leadership.\n\nLoyalty Program\n\nOwn and evolve the Sur La Table Perks program — structure, benefits, offer architecture, and program economics — with a roadmap that transitions loyalty into a genuine relationship platform.\nUse customer intelligence to understand what drives frequency, AOV, and cross-business-unit engagement among your best customers. Report customer growth as a recurring leadership metric with a clear narrative around trajectory.\n\nOmni-Channel & Cross-Functional Leadership\n\nServe as the CRM voice in cross-functional planning across all business units — GTM strategy, promotional calendar, Culinary programming, and campaign briefing — as an upstream contributor, not a downstream executor.\nUnderstand how each business unit operates commercially — Hardgoods sell-through dynamics, Culinary class fill rates, in-store traffic and loyalty economics — and build CRM strategy that reflects that reality.\nPartner with Performance Marketing, Brand, and Merchandising to ensure CRM is a planned, proactive contributor to major campaigns and commercial priorities.\n\nTeam & Vendor Leadership\n\nLead and develop a focused CRM team. Establish a proactive development cadence — growth goals, stretch opportunities, and honest conversations about trajectory.\nOwn vendor relationships across the CRM stack. Hold partners to clear performance standards and a continuous improvement expectation.\nOwn the full financial picture for CRM — budget management, sales forecasting, and P&L accountability across Email, SMS, Loyalty, and lifecycle automation. Set revenue targets by channel, track performance against forecast, and report financial outcomes to leadership.Required Qualifications:8+ years of progressive CRM and lifecycle marketing experience with demonstrated ownership of a full program spanning multiple channels, campaigns, and business units.\nProven omni-channel acumen: you understand how customers move between eCommerce, physical retail, and service/experiential business lines, and you build strategy that reflects that journey.\nExperience supporting multiple business units simultaneously — balancing competing priorities, managing a complex send calendar, and maintaining program discipline across stakeholders with different commercial goals.\nDeep platform expertise across a modern CRM stack: CEP/ESP (Braze or equivalent), CDP, predictive intelligence tools, SMS, and loyalty infrastructure. Hands-on familiarity with AI integrations and API-driven workflows.\nStrong creative sensibility — you partner with design teams to produce brand-rich, high-performing email and SMS creative across multiple campaign types and audience contexts.\nStrong analytical instincts — you translate LTV, retention, and engagement data into business cases that resonate with commercial and finance stakeholders.\nCross-functional credibility — you show up with a point of view, advocate for the customer relationship when the business pushes for volume, and hold your ground on channel discipline.\nRetail or omni-channel background required.Preferred Qualifications:Multi-business-unit or multi-category experience.\nCulinary, food, or lifestyle brand experience.Why Join:The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.\n\nExecutive Access: Report directly to the CMO and serve as the CRM voice in cross-functional leadership planning across all Sur La Table business units.\nLeadership Opportunity: Build and develop your own CRM team while shaping the technology roadmap, vendor strategy, and AI-first operating model for lifecycle marketing.\nPortfolio-Level Strategy: Own P&L accountability across Email, SMS, Loyalty, and lifecycle automation — setting direction for how Sur La Table grows customer relationships across Hardgoods, Culinary, and Retail.\nCompetitive Benefits (US): Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands.\nCompetitive Benefits (Canada): Paid time off policies, RRSP match, medical, dental, and vision coverage, a variety of supplemental benefit options, and employee discounts across our portfolio of brands.Interview Process:\nRecruiter Screen - A conversation with our recruiting team to align on the role, your background, and what you are looking for.\nHiring Manager Interview - Conversation with the Chief Marketing Officer focused on your CRM leadership experience, strategic vision for lifecycle marketing, and approach to P&L accountability.\nTechnical / Case Discussion - A deeper dive into your CRM strategy and technology expertise, including how you approach automation architecture, CDP management, and AI-driven personalization.\nPanel Interview - Meet cross-functional stakeholders from Performance Marketing, Brand, Merchandising, and Technology to discuss how you operate in a collaborative planning environment.\nExecutive Interview - A conversation with senior leadership to align on strategic direction and cultural fit.\nReference Checks - Conducted in parallel with the final stages where possible.\nOffer - We move quickly for the right candidate.\n\nInterview process is subject to change. Any updates will be communicated promptly and clearly.CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.\nThe CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact hrbenefits@cscshared.com.\nFor Ontario applicants, please note that this posting is for an existing vacancy.\nFor US-based candidates, this posting is intended for candidates that reside in the following states:AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY.","2026-05-18T22:18:10.354Z",{"jsonldValid":27,"jsonld":912},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Director, Lifecycle Marketing & CRM\",\"description\":\"\u003Cp>Welcome to the Table. At Sur La Table, community, culinary joy, and celebration are at the heart of who we are. From monthly spotlights to the Golden Whisk awards and cooking class perks, our culture blends recognition with hands-on experiences. New team members are welcomed with care and inspired by wellness events, inclusive stories, and a personal touch that makes you feel right at home.\u003C/p>\\n\u003Cp>\u003Cstrong>Reports to:\u003C/strong> Chief Marketing Officer\u003C/p>\\n\u003Cp>\u003Cstrong>Location:\u003C/strong> Remote (US + Canada)\u003C/p>\u003Cbr>\u003Ch2>About the Role:\u003C/h2>\u003Cp>Sur La Table needs a strategic CRM leader who can own the full lifecycle of the customer relationship — across email, SMS, loyalty, and customer intelligence — spanning Hardgoods, Culinary programming, and Retail. As \u003Cstrong>Director, Lifecycle Marketing & CRM\u003C/strong>, you will set direction for how Sur La Table acquires, retains, and grows customer relationships across every business unit, with direct CMO access and meaningful P&L accountability.\u003C/p>\\n\u003Cp>In your first 6–12 months, you will build the automation architecture to drive significant revenue growth through lifecycle campaigns, establish the customer health reporting cadence that makes CRM performance visible to leadership, and evolve the Sur La Table Perks loyalty program from a discount-driven retention tool into a genuine relationship platform.\u003C/p>\\n\u003Cp>This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.\u003C/p>\u003Cbr>\u003Ch2>What You'll Do:\u003C/h2>\u003Ch4>\u003Cstrong>Email & SMS — BAU / CEP Program Leadership\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Own the full email and SMS calendar across all business units — cadence, segmentation, deliverability, and send discipline — balancing competing demands from multiple channels and stakeholders.\u003C/li>\\n\u003Cli>Partner with Brand and Creative to build a library of modular, brand-forward templates that flex across campaign types, business lines, and audience contexts.\u003C/li>\\n\u003Cli>Lead personalization strategy: dynamic content, audience-specific versioning, and AI-powered content recommendations as standard operating practice.\u003C/li>\\n\u003Cli>Own core KPIs — revenue per send, repeat purchase rate, LTV by segment, list growth, reactivation rate — and report them to leadership with a clear performance narrative.\u003C/li>\\n\\n\u003Ch4>\u003Cstrong>Automation & Technology\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Build, scale, and optimize the full automation architecture — post-purchase, lifecycle, Culinary booking, loyalty, and reactivation programs — with a mandate to drive significant revenue growth through automated campaigns.\u003C/li>\\n\u003Cli>Evaluate and implement best-of-breed CRM technologies. Own the vendor roadmap, build the business case for change, and execute transitions with discipline. AI capability and API/integration depth are primary evaluation criteria.\u003C/li>\\n\u003Cli>Champion AI-first ways of working: leverage platform integrations and MCP connections to automate insight generation, and partner with internal technology teams to build custom tooling that gives the CRM function a capability edge.\u003C/li>\\n\\n\u003Ch4>\u003Cstrong>Customer Intelligence & CDP\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Own the CDP and predictive intelligence platforms as strategic assets — driving cross-channel segmentation, LTV modeling, and touchpoint orchestration across all business units.\u003C/li>\\n\u003Cli>Build the customer health reporting cadence — list trajectory, engagement quality, repeat purchase rate, cross-business-unit buyer rate, LTV cohorts, new customer acquisition, and reactivation performance — and make it visible and actionable for leadership.\u003C/li>\\n\\n\u003Ch4>\u003Cstrong>Loyalty Program\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Own and evolve the Sur La Table Perks program — structure, benefits, offer architecture, and program economics — with a roadmap that transitions loyalty into a genuine relationship platform.\u003C/li>\\n\u003Cli>Use customer intelligence to understand what drives frequency, AOV, and cross-business-unit engagement among your best customers. Report customer growth as a recurring leadership metric with a clear narrative around trajectory.\u003C/li>\\n\\n\u003Ch4>\u003Cstrong>Omni-Channel & Cross-Functional Leadership\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Serve as the CRM voice in cross-functional planning across all business units — GTM strategy, promotional calendar, Culinary programming, and campaign briefing — as an upstream contributor, not a downstream executor.\u003C/li>\\n\u003Cli>Understand how each business unit operates commercially — Hardgoods sell-through dynamics, Culinary class fill rates, in-store traffic and loyalty economics — and build CRM strategy that reflects that reality.\u003C/li>\\n\u003Cli>Partner with Performance Marketing, Brand, and Merchandising to ensure CRM is a planned, proactive contributor to major campaigns and commercial priorities.\u003C/li>\\n\\n\u003Ch4>\u003Cstrong>Team & Vendor Leadership\u003C/strong>\u003C/h4>\\n\\n\u003Cli>Lead and develop a focused CRM team. Establish a proactive development cadence — growth goals, stretch opportunities, and honest conversations about trajectory.\u003C/li>\\n\u003Cli>Own vendor relationships across the CRM stack. Hold partners to clear performance standards and a continuous improvement expectation.\u003C/li>\\n\u003Cli>Own the full financial picture for CRM — budget management, sales forecasting, and P&L accountability across Email, SMS, Loyalty, and lifecycle automation. Set revenue targets by channel, track performance against forecast, and report financial outcomes to leadership.\u003C/li>\u003Cbr>\u003Ch2>Required Qualifications:\u003C/h2>\u003Cli>8+ years of progressive CRM and lifecycle marketing experience with demonstrated ownership of a full program spanning multiple channels, campaigns, and business units.\u003C/li>\\n\u003Cli>Proven omni-channel acumen: you understand how customers move between eCommerce, physical retail, and service/experiential business lines, and you build strategy that reflects that journey.\u003C/li>\\n\u003Cli>Experience supporting multiple business units simultaneously — balancing competing priorities, managing a complex send calendar, and maintaining program discipline across stakeholders with different commercial goals.\u003C/li>\\n\u003Cli>Deep platform expertise across a modern CRM stack: CEP/ESP (Braze or equivalent), CDP, predictive intelligence tools, SMS, and loyalty infrastructure. Hands-on familiarity with AI integrations and API-driven workflows.\u003C/li>\\n\u003Cli>Strong creative sensibility — you partner with design teams to produce brand-rich, high-performing email and SMS creative across multiple campaign types and audience contexts.\u003C/li>\\n\u003Cli>Strong analytical instincts — you translate LTV, retention, and engagement data into business cases that resonate with commercial and finance stakeholders.\u003C/li>\\n\u003Cli>Cross-functional credibility — you show up with a point of view, advocate for the customer relationship when the business pushes for volume, and hold your ground on channel discipline.\u003C/li>\\n\u003Cli>Retail or omni-channel background required.\u003C/li>\u003Cbr>\u003Ch2>Preferred Qualifications:\u003C/h2>\u003Cli>Multi-business-unit or multi-category experience.\u003C/li>\\n\u003Cli>Culinary, food, or lifestyle brand experience.\u003C/li>\u003Cbr>\u003Ch2>Why Join:\u003C/h2>\u003Cp>The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.\u003C/p>\\n\\n\u003Cli>\u003Cstrong>Executive Access:\u003C/strong> Report directly to the CMO and serve as the CRM voice in cross-functional leadership planning across all Sur La Table business units.\u003C/li>\\n\u003Cli>\u003Cstrong>Leadership Opportunity:\u003C/strong> Build and develop your own CRM team while shaping the technology roadmap, vendor strategy, and AI-first operating model for lifecycle marketing.\u003C/li>\\n\u003Cli>\u003Cstrong>Portfolio-Level Strategy:\u003C/strong> Own P&L accountability across Email, SMS, Loyalty, and lifecycle automation — setting direction for how Sur La Table grows customer relationships across Hardgoods, Culinary, and Retail.\u003C/li>\\n\u003Cli>\u003Cstrong>Competitive Benefits (US):\u003C/strong> Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands.\u003C/li>\\n\u003Cli>\u003Cstrong>Competitive Benefits (Canada):\u003C/strong> Paid time off policies, RRSP match, medical, dental, and vision coverage, a variety of supplemental benefit options, and employee discounts across our portfolio of brands.\u003C/li>\u003Cbr>\u003Ch2>Interview Process:\u003C/h2>\u003Col>\\n\u003Cli>\u003Cstrong>Recruiter Screen\u003C/strong> - A conversation with our recruiting team to align on the role, your background, and what you are looking for.\u003C/li>\\n\u003Cli>\u003Cstrong>Hiring Manager Interview\u003C/strong> - Conversation with the Chief Marketing Officer focused on your CRM leadership experience, strategic vision for lifecycle marketing, and approach to P&L accountability.\u003C/li>\\n\u003Cli>\u003Cstrong>Technical / Case Discussion\u003C/strong> - A deeper dive into your CRM strategy and technology expertise, including how you approach automation architecture, CDP management, and AI-driven personalization.\u003C/li>\\n\u003Cli>\u003Cstrong>Panel Interview\u003C/strong> - Meet cross-functional stakeholders from Performance Marketing, Brand, Merchandising, and Technology to discuss how you operate in a collaborative planning environment.\u003C/li>\\n\u003Cli>\u003Cstrong>Executive Interview\u003C/strong> - A conversation with senior leadership to align on strategic direction and cultural fit.\u003C/li>\\n\u003Cli>\u003Cstrong>Reference Checks\u003C/strong> - Conducted in parallel with the final stages where possible.\u003C/li>\\n\u003Cli>\u003Cstrong>Offer\u003C/strong> - We move quickly for the right candidate.\u003C/li>\\n\u003C/ol>\\n\u003Cp>\u003Cem>Interview process is subject to change. Any updates will be communicated promptly and clearly.\u003C/em>\u003C/p>\u003Cbr>\u003Cp>CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.\u003C/p>\\n\u003Cp>The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact hrbenefits@cscshared.com.\u003C/p>\\n\u003Cp>For Ontario applicants, please note that this posting is for an existing vacancy.\u003C/p>\\n\u003Cp>For US-based candidates, this posting is intended for candidates that reside in the following states:\u003Cbr>AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY.\u003C/p>\",\"datePosted\":\"2026-05-18T22:18:10.354Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"CSC Generation\",\"sameAs\":\"http://www.cscgeneration.com/\",\"logo\":\"https://logo.clearbit.com/cscgeneration.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"CSC Generation\",\"value\":\"3be93f560ab9e7f6cc5a0884eed5432bc552138d65acaaa2b51c28752e9d9127\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"- Us\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":914,"slug":915,"title":749,"companyname":916,"companylogo":917,"companyTagline":918,"companyIndustry":202,"city":919,"country":14,"remote":15,"employmentType":920,"department":18,"content_html":921,"content_text":922,"years":21,"createdAt":882,"updatedAtISO":883,"postedAtISO":923,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":924},"ba3837ed2df3096253824fec18211c01d5791e509de350054f60015f2b59d922","lifecycle-marketing-manager-at-hydrow-inc-23af76d1e3","Hydrow, Inc.","https://logo.clearbit.com/hydrow.com","Full-body endorphins. Meditative movement. #FeelTheHydrowHigh","Boston",[17],"\u003Cp>\u003Cb>WHO WE ARE\u003C/b>\u003C/p>\u003Cbr>\u003Cp>If you ask us, we’re the perfect mix of athletes, entrepreneurs, engineers, and creatives. Our diverse backgrounds and shared values are what help make Hydrow great. Our mission is not just to create an amazing fitness experience, but a beautiful human experience - one that’s honest, inclusive, and positive.. Hydrow is the Live Outdoor Reality (LOR)™ rowing machine that delivers on-water experiences at home with workouts led by world-class athletes. At Hydrow, you’ll have the chance to shape a company that is disrupting the fitness industry while creating engaging content unmatched in the marketplace today. Sound exciting? That’s because it is! \u003C/p>\u003Cbr>\u003Ch2>\u003Cstrong>WHY WE NEED YOU\u003C/strong>\u003C/h2>\n\n\u003Cp>Hydrow is looking for a Lifecycle Marketing Manager to help drive member engagement and conversion across the entire customer journey — from lead capture and nurture through onboarding, engagement, retention, and reactivation.\u003C/p>\n\n\u003Cp>This role will focus on executing and optimizing lifecycle marketing programs across email, push, SMS, and other channels to support both prospective customers and active members. You’ll partner closely with Creative, Product, Analytics, and Site teams to build personalized customer experiences that drive purchases, increase member engagement, reduce churn, and improve long-term customer value.\u003C/p>\n\u003Cp>The ideal candidate is highly detail-oriented, data-driven, collaborative, and excited to continuously test and improve lifecycle programs in a fast-paced business. This role will report to the Senior Manager of Lifecycle Marketing.\u003C/p>\n\n\u003Cbr>\u003Ch2>WHAT YOU’LL ACCOMPLISH\u003C/h2>\n\u003Ch4>\u003Cstrong>Lifecycle Campaign Management\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>Build, QA, schedule, and optimize lifecycle marketing campaigns and automated customer journeys across email, push, SMS, and other channels within Iterable\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Support the full customer lifecycle, including lead capture, lead nurture, conversion, onboarding, member engagement, churn prevention, and reactivation efforts\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Maintain strong operational excellence through detailed QA processes, campaign documentation, and ongoing optimization of lifecycle workflows and best practices\u003C/p>\n\u003C/li>\n\n\n\u003Ch4>\u003Cstrong>Testing, Personalization & Optimization\u003C/strong>\u003C/h4>\n\n\u003Cli>\n\u003Cp>Execute ongoing A/B testing across messaging, offers, audience segmentation, timing, and channels to improve lifecycle performance and customer engagement\u003C/p>\n\u003C/li>\u003Cli>\n\u003Cp>Help evolve trigger-based and behavioral messaging programs, including onboarding journeys, inactivity nudges, milestone campaigns, and personalized engagement communications\u003C/p>\n\u003C/li>\u003Cli>\n\u003Cp>Monitor and analyze campaign performance, identifying trends and opportunities to improve key business metrics including conversion, activation, engagement, churn, and reactivation\u003C/p>\n\u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>WHO YOU ARE\u003C/h2>\n\u003Cul>\n\u003Cli>\n\u003Cp>3–5 years of experience in lifecycle marketing, CRM, retention marketing, or email marketing, preferably within a subscription, DTC, or high-growth consumer business\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Hands-on experience building and managing campaigns within a CRM or marketing automation platform; Iterable experience strongly preferred\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong understanding of audience segmentation, personalization, and lifecycle marketing best practices\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Analytical and data-driven, with experience using campaign performance insights to inform testing and optimization strategies\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience executing A/B testing and applying learnings to improve conversion, engagement, and retention outcomes\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Highly detail-oriented with strong organizational and project management skills, including campaign QA and execution management\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong cross-functional collaboration and communication skills, with the ability to work effectively across Creative, Analytics, and Site teams\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Self-starter who is comfortable managing multiple priorities in a fast-paced environment and proactively identifying opportunities for improvement\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>This is a hybrid role based out of our Boston office\u003C/p>\n\u003C/li>\n\n\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>HOW WE WORK\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Authentic and Inclusive: \u003C/b>We embrace each and every one of our differences and celebrate our diversity. We commit to fostering a space where everyone belongs and is heard.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Nimble with Purpose:\u003C/b> We are a fleet of speedy boats, instead of a barge. As pathfinders of positive change, we adapt our focus with ease when our purpose points us in a new direction\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Resilient Teammates: \u003C/b>We support our Hydrow teammates and members through challenges: technical, personal, or unexpected waves. We overcome the present obstacle and persevere together. \u003C/p>\u003Cbr>\u003Cp>Hydrow is a community of innovators, risk-takers, and trailblazers who celebrate individual differences and recognize that unique perspectives make us stronger, smarter, and more successful. Hydrow actively seeks applicants who can bring a variety of experiences, perspectives, and backgrounds to the team. Hydrow provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sex, pregnancy, pregnancy-related condition, sexual orientation, marital status, religion, age, disability, qualified handicap, gender identity, results of genetic testing, military status, veteran status, or any other characteristic protected by applicable law.\u003C/p>\u003Cbr>\u003Cp>Our team values diversity in experience and backgrounds—we do our best work when we create space for different voices and perspectives. Whatever unique experiences or skill sets you bring, we look forward to learning from each other.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>BENEFITS AND PERKS (Full Time Permanent Hydrownauts)\u003C/b>\u003C/p>\u003Cbr>\u003Cp>🩺 Medical, Dental, and Vision Insurance Premiums 100% Paid For By Hydrow\u003C/p>\u003Cp>🏖 Unlimited PTO Policy\u003C/p>\u003Cp>🏦 401k\u003C/p>\u003Cp>🚣 Free Membership to the Hydrow App and access to a free Hydrow\u003C/p>\u003Cp>➕ MORE!\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>By submitting your application, you agree that Hydrow may collect your personal data for recruiting, global organization planning, and related purposes. Hydrow's \u003C/i>Privacy Notice\u003Ci> explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Hydrow's use of your personal information.\u003C/i> \u003C/p>\u003Cbr>\u003Cp>\u003Ci>Hydrow is an E-Verify employer. E-Verify is an Internet-based system that compares information entered by an employer from an employee’s Form I-9, to records available from the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility.\u003C/i>\u003C/p>","WHO WE AREIf you ask us, we’re the perfect mix of athletes, entrepreneurs, engineers, and creatives. Our diverse backgrounds and shared values are what help make Hydrow great. Our mission is not just to create an amazing fitness experience, but a beautiful human experience - one that’s honest, inclusive, and positive.. Hydrow is the Live Outdoor Reality (LOR)™ rowing machine that delivers on-water experiences at home with workouts led by world-class athletes. At Hydrow, you’ll have the chance to shape a company that is disrupting the fitness industry while creating engaging content unmatched in the marketplace today. Sound exciting? That’s because it is! WHY WE NEED YOU\n\nHydrow is looking for a Lifecycle Marketing Manager to help drive member engagement and conversion across the entire customer journey — from lead capture and nurture through onboarding, engagement, retention, and reactivation.\n\nThis role will focus on executing and optimizing lifecycle marketing programs across email, push, SMS, and other channels to support both prospective customers and active members. You’ll partner closely with Creative, Product, Analytics, and Site teams to build personalized customer experiences that drive purchases, increase member engagement, reduce churn, and improve long-term customer value.\nThe ideal candidate is highly detail-oriented, data-driven, collaborative, and excited to continuously test and improve lifecycle programs in a fast-paced business. This role will report to the Senior Manager of Lifecycle Marketing.\n\nWHAT YOU’LL ACCOMPLISH\nLifecycle Campaign Management\n\n\nBuild, QA, schedule, and optimize lifecycle marketing campaigns and automated customer journeys across email, push, SMS, and other channels within Iterable\n\n\nSupport the full customer lifecycle, including lead capture, lead nurture, conversion, onboarding, member engagement, churn prevention, and reactivation efforts\n\n\nMaintain strong operational excellence through detailed QA processes, campaign documentation, and ongoing optimization of lifecycle workflows and best practices\n\n\n\nTesting, Personalization & Optimization\n\n\nExecute ongoing A/B testing across messaging, offers, audience segmentation, timing, and channels to improve lifecycle performance and customer engagement\n\nHelp evolve trigger-based and behavioral messaging programs, including onboarding journeys, inactivity nudges, milestone campaigns, and personalized engagement communications\n\nMonitor and analyze campaign performance, identifying trends and opportunities to improve key business metrics including conversion, activation, engagement, churn, and reactivation\nWHO YOU ARE\n\n\n3–5 years of experience in lifecycle marketing, CRM, retention marketing, or email marketing, preferably within a subscription, DTC, or high-growth consumer business\n\n\nHands-on experience building and managing campaigns within a CRM or marketing automation platform; Iterable experience strongly preferred\n\n\nStrong understanding of audience segmentation, personalization, and lifecycle marketing best practices\n\n\nAnalytical and data-driven, with experience using campaign performance insights to inform testing and optimization strategies\n\n\nExperience executing A/B testing and applying learnings to improve conversion, engagement, and retention outcomes\n\n\nHighly detail-oriented with strong organizational and project management skills, including campaign QA and execution management\n\n\nStrong cross-functional collaboration and communication skills, with the ability to work effectively across Creative, Analytics, and Site teams\n\n\nSelf-starter who is comfortable managing multiple priorities in a fast-paced environment and proactively identifying opportunities for improvement\n\n\nThis is a hybrid role based out of our Boston office\n\n\nHOW WE WORKAuthentic and Inclusive: We embrace each and every one of our differences and celebrate our diversity. We commit to fostering a space where everyone belongs and is heard.Nimble with Purpose: We are a fleet of speedy boats, instead of a barge. As pathfinders of positive change, we adapt our focus with ease when our purpose points us in a new directionResilient Teammates: We support our Hydrow teammates and members through challenges: technical, personal, or unexpected waves. We overcome the present obstacle and persevere together. Hydrow is a community of innovators, risk-takers, and trailblazers who celebrate individual differences and recognize that unique perspectives make us stronger, smarter, and more successful. Hydrow actively seeks applicants who can bring a variety of experiences, perspectives, and backgrounds to the team. Hydrow provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sex, pregnancy, pregnancy-related condition, sexual orientation, marital status, religion, age, disability, qualified handicap, gender identity, results of genetic testing, military status, veteran status, or any other characteristic protected by applicable law.Our team values diversity in experience and backgrounds—we do our best work when we create space for different voices and perspectives. Whatever unique experiences or skill sets you bring, we look forward to learning from each other.BENEFITS AND PERKS (Full Time Permanent Hydrownauts)🩺 Medical, Dental, and Vision Insurance Premiums 100% Paid For By Hydrow🏖 Unlimited PTO Policy🏦 401k🚣 Free Membership to the Hydrow App and access to a free Hydrow➕ MORE!By submitting your application, you agree that Hydrow may collect your personal data for recruiting, global organization planning, and related purposes. Hydrow's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Hydrow's use of your personal information. Hydrow is an E-Verify employer. E-Verify is an Internet-based system that compares information entered by an employer from an employee’s Form I-9, to records available from the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility.","2026-05-20T18:26:37.602Z",{"jsonldValid":27,"jsonld":925},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Lifecycle Marketing Manager\",\"description\":\"\u003Cp>\u003Cb>WHO WE ARE\u003C/b>\u003C/p>\u003Cbr>\u003Cp>If you ask us, we’re the perfect mix of athletes, entrepreneurs, engineers, and creatives. Our diverse backgrounds and shared values are what help make Hydrow great. Our mission is not just to create an amazing fitness experience, but a beautiful human experience - one that’s honest, inclusive, and positive.. Hydrow is the Live Outdoor Reality (LOR)™ rowing machine that delivers on-water experiences at home with workouts led by world-class athletes. At Hydrow, you’ll have the chance to shape a company that is disrupting the fitness industry while creating engaging content unmatched in the marketplace today. Sound exciting? That’s because it is! \u003C/p>\u003Cbr>\u003Ch2>\u003Cstrong>WHY WE NEED YOU\u003C/strong>\u003C/h2>\\n\\n\u003Cp>Hydrow is looking for a Lifecycle Marketing Manager to help drive member engagement and conversion across the entire customer journey — from lead capture and nurture through onboarding, engagement, retention, and reactivation.\u003C/p>\\n\\n\u003Cp>This role will focus on executing and optimizing lifecycle marketing programs across email, push, SMS, and other channels to support both prospective customers and active members. 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This role will report to the Senior Manager of Lifecycle Marketing.\u003C/p>\\n\\n\u003Cbr>\u003Ch2>WHAT YOU’LL ACCOMPLISH\u003C/h2>\\n\u003Ch4>\u003Cstrong>Lifecycle Campaign Management\u003C/strong>\u003C/h4>\\n\u003Cul>\\n\u003Cli>\\n\u003Cp>Build, QA, schedule, and optimize lifecycle marketing campaigns and automated customer journeys across email, push, SMS, and other channels within Iterable\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Support the full customer lifecycle, including lead capture, lead nurture, conversion, onboarding, member engagement, churn prevention, and reactivation efforts\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Maintain strong operational excellence through detailed QA processes, campaign documentation, and ongoing optimization of lifecycle workflows and best practices\u003C/p>\\n\u003C/li>\\n\\n\\n\u003Ch4>\u003Cstrong>Testing, Personalization & Optimization\u003C/strong>\u003C/h4>\\n\\n\u003Cli>\\n\u003Cp>Execute ongoing A/B testing across messaging, offers, audience segmentation, timing, and channels to improve lifecycle performance and customer engagement\u003C/p>\\n\u003C/li>\u003Cli>\\n\u003Cp>Help evolve trigger-based and behavioral messaging programs, including onboarding journeys, inactivity nudges, milestone campaigns, and personalized engagement communications\u003C/p>\\n\u003C/li>\u003Cli>\\n\u003Cp>Monitor and analyze campaign performance, identifying trends and opportunities to improve key business metrics including conversion, activation, engagement, churn, and reactivation\u003C/p>\\n\u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>WHO YOU ARE\u003C/h2>\\n\u003Cul>\\n\u003Cli>\\n\u003Cp>3–5 years of experience in lifecycle marketing, CRM, retention marketing, or email marketing, preferably within a subscription, DTC, or high-growth consumer business\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Hands-on experience building and managing campaigns within a CRM or marketing automation platform; Iterable experience strongly preferred\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Strong understanding of audience segmentation, personalization, and lifecycle marketing best practices\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Analytical and data-driven, with experience using campaign performance insights to inform testing and optimization strategies\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Experience executing A/B testing and applying learnings to improve conversion, engagement, and retention outcomes\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Highly detail-oriented with strong organizational and project management skills, including campaign QA and execution management\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Strong cross-functional collaboration and communication skills, with the ability to work effectively across Creative, Analytics, and Site teams\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Self-starter who is comfortable managing multiple priorities in a fast-paced environment and proactively identifying opportunities for improvement\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>This is a hybrid role based out of our Boston office\u003C/p>\\n\u003C/li>\\n\\n\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>HOW WE WORK\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Authentic and Inclusive: \u003C/b>We embrace each and every one of our differences and celebrate our diversity. We commit to fostering a space where everyone belongs and is heard.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Nimble with Purpose:\u003C/b> We are a fleet of speedy boats, instead of a barge. As pathfinders of positive change, we adapt our focus with ease when our purpose points us in a new direction\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Resilient Teammates: \u003C/b>We support our Hydrow teammates and members through challenges: technical, personal, or unexpected waves. We overcome the present obstacle and persevere together. \u003C/p>\u003Cbr>\u003Cp>Hydrow is a community of innovators, risk-takers, and trailblazers who celebrate individual differences and recognize that unique perspectives make us stronger, smarter, and more successful. Hydrow actively seeks applicants who can bring a variety of experiences, perspectives, and backgrounds to the team. Hydrow provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sex, pregnancy, pregnancy-related condition, sexual orientation, marital status, religion, age, disability, qualified handicap, gender identity, results of genetic testing, military status, veteran status, or any other characteristic protected by applicable law.\u003C/p>\u003Cbr>\u003Cp>Our team values diversity in experience and backgrounds—we do our best work when we create space for different voices and perspectives. Whatever unique experiences or skill sets you bring, we look forward to learning from each other.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>BENEFITS AND PERKS (Full Time Permanent Hydrownauts)\u003C/b>\u003C/p>\u003Cbr>\u003Cp>🩺 Medical, Dental, and Vision Insurance Premiums 100% Paid For By Hydrow\u003C/p>\u003Cp>🏖 Unlimited PTO Policy\u003C/p>\u003Cp>🏦 401k\u003C/p>\u003Cp>🚣 Free Membership to the Hydrow App and access to a free Hydrow\u003C/p>\u003Cp>➕ MORE!\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>By submitting your application, you agree that Hydrow may collect your personal data for recruiting, global organization planning, and related purposes. Hydrow's \u003C/i>Privacy Notice\u003Ci> explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Hydrow's use of your personal information.\u003C/i> \u003C/p>\u003Cbr>\u003Cp>\u003Ci>Hydrow is an E-Verify employer. E-Verify is an Internet-based system that compares information entered by an employer from an employee’s Form I-9, to records available from the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility.\u003C/i>\u003C/p>\",\"datePosted\":\"2026-05-20T18:26:37.602Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Hydrow, Inc.\",\"sameAs\":\"http://www.hydrow.com\",\"logo\":\"https://logo.clearbit.com/hydrow.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Hydrow, Inc.\",\"value\":\"ba3837ed2df3096253824fec18211c01d5791e509de350054f60015f2b59d922\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Boston\",\"addressRegion\":\"MA\",\"addressCountry\":\"US\"}}}",{"id":927,"slug":928,"title":929,"companyname":930,"companylogo":931,"companyIndustry":135,"city":87,"country":88,"remote":15,"employmentType":932,"department":18,"content_html":933,"content_text":934,"years":21,"createdAt":935,"updatedAtISO":936,"postedAtISO":937,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":938},"6ab407e9acb5919e77df9147b567d16d76d476c964420e9f4adea72372d17752","retention-sales-manager-dutch-speaking-at-trend-micro-9355b650de","Retention Sales Manager, Dutch speaking","Trend Micro","https://logo.clearbit.com/trendmicro.com",[17],"\u003Cp>TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.\u003Cbr> \u003Cbr>At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.\u003Cbr> \u003Cbr>AI Fearlessly.\u003Cbr>\u003Cbr>\u003C/p>\u003Cp>We are seeking a dynamic Retention Sales Manager fluent in English and Dutch to join our team at TrendAI. \u003C/p>\u003Cp>This role focuses on managing our existing customer base while driving two critical outcomes: protecting Gross Revenue Retention (GRR) and accelerating Vision One platform modernization.\u003C/p>\u003Cp>You'll combine customer expertise with sales acumen to lead modernization conversations, transitioning customers from end-of-life solutions to our Vision One platform. We need someone with strong business instincts who can identify migration opportunities, articulate platform value, and execute strategic initiatives that protect and expand Annual Recurring Revenue (ARR).\u003C/p>\u003Cp>\u003Cb>Job Summary:\u003C/b>\u003C/p>\u003Cp>The Retention Manager will manage our existing customer install base to protect Gross Revenue Retention (GRR) while accelerating Vision One platform adoption. This role ensures customers maximize value from current solutions and successfully modernize from legacy products, driving Annual Recurring Revenue (ARR) growth through proactive engagement and strategic account management.\u003C/p>\u003Cp>Responsibilities include managing escalations, achieving retention targets, and executing cross-functional collaboration with account teams and channel partners to deliver seamless customer experiences that enhance loyalty and expand revenue opportunities.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities for a Retention Manager\u003C/b>\u003C/p>\u003Cp>\u003Cb>Customer Value Management:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Focus on the existing Customer Install base to ensure they are deriving maximum value from the solutions.\u003C/li>\u003Cli>Proactively manage and resolve any escalations to maintain high Customer satisfaction.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Platform Value Realization:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Ensure customers derive maximum value from Vision One platform capabilities through consultative engagement\u003C/li>\u003Cli>Identify and activate underutilized Vision One modules to increase platform stickiness and retention rates\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Strategic Platform Modernization:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Drive proactive modernization conversations with existing customers to migrate from legacy/end-of-life solutions to Vision One platform\u003C/li>\u003Cli>Leverage customer deployment data and usage analytics to identify optimal migration opportunities and timing\u003C/li>\u003Cli>Utilize Vision One credit consumption modelling to present compelling business cases for platform adoption\u003C/li>\u003C/ul>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Gross Revenue Retention (GRR) Vigilance:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Maintain laser focus on protecting and growing GRR through proactive risk identification and mitigation\u003C/li>\u003Cli>Monitor early warning indicators of customer churn risk and implement immediate intervention strategies\u003C/li>\u003Cli>Achieve regional GRR targets through systematic retention planning and execution\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Develop and execute customer success plans that directly tie to GRR protection objectives\u003C/li>\u003Cli>Collaborate with Customer Success and Account Management teams to ensure seamless retention workflows\u003C/li>\u003Cli>Collaborate with the account team to review Customers due for renewal and address Customers at risk of churn\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Proactive Customer Engagement:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Leverage existing deployment data to engage proactively with Customers\u003C/li>\u003Cli>Aim to retain and grow Annual Recurring Revenue (ARR) by addressing Customers’ needs and opportunities and any pain points.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Quotation and Pipeline Management:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Issue quotations in a timely manner to support sales processes. Proceeding customer Modernisation conversations.\u003C/li>\u003Cli>Manage the sales pipeline effectively to ensure consistent and predictable revenue flow.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Revenue Planning and Forecasting:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Complete accurate revenue planning and forecasting to inform strategic decisions.\u003C/li>\u003Cli>Ensure forecasts are timely and reflect the current market and customer status.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Channel Engagement:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Engage with Channel teams to scale retention efforts through channel partnerships.\u003C/li>\u003Cli>Collaborate with channel partners to enhance retention motions and expand Customer reach.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>KPI Reporting and Market Analysis:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Report on key performance indicators (KPIs) to track progress and identify areas for improvement.\u003C/li>\u003Cli>Analyse market opportunities and challenges to inform retention strategies and business decisions.\u003C/li>\u003Cli>Number of customers successfully migrated to Vision One platform quarterly\u003C/li>\u003Cli>Vision One credit consumption growth across customer base\u003C/li>\u003C/ul>\u003Cp>\u003Cb>IT Skills and Migrations:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Demonstrate strong IT skills, particularly in managing migrations of existing Customers to our platform and Vision One.\u003C/li>\u003Cli>Ensure seamless transitions and integrations to enhance Customer experience and satisfaction.\u003C/li>\u003C/ul>\u003Cp>By focusing on these key responsibilities, the Retention Manager will play a crucial role in maintaining and growing our Customer Install base, ensuring long-term satisfaction and loyalty.\u003C/p>\u003Cp>\u003Cb>You Are:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong in communication and negotiation skills, confidently taking ownership of your territory.\u003C/li>\u003Cli>Empathetic, with a positive attitude and a desire to help our customer reach their goals.\u003C/li>\u003Cli>Effective in managing your time and successfully managing your pipeline, as well as accurately forecasting revenue using our CRM tools.\u003C/li>\u003Cli>Capability to work within our high-energy sales team environment and a desire to work collaboratively within the team for broader success.\u003C/li>\u003Cli>Interested in Cyber Security.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>You Have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Fluency in English & Dutch \u003C/b>\u003C/li>\u003Cli>Experience in sales, ideally within a channel environment in the software or technology industries.\u003C/li>\u003Cli>Strong organizational and time management skills.\u003C/li>\u003Cli>Positive and professional communication skills, as well as excellent presentation skills.\u003C/li>\u003Cli>A college/university degree or equivalent work experience.\u003C/li>\u003C/ul>\u003Cp>At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.\u003C/p>","TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly.We are seeking a dynamic Retention Sales Manager fluent in English and Dutch to join our team at TrendAI. This role focuses on managing our existing customer base while driving two critical outcomes: protecting Gross Revenue Retention (GRR) and accelerating Vision One platform modernization.You'll combine customer expertise with sales acumen to lead modernization conversations, transitioning customers from end-of-life solutions to our Vision One platform. We need someone with strong business instincts who can identify migration opportunities, articulate platform value, and execute strategic initiatives that protect and expand Annual Recurring Revenue (ARR).Job Summary:The Retention Manager will manage our existing customer install base to protect Gross Revenue Retention (GRR) while accelerating Vision One platform adoption. This role ensures customers maximize value from current solutions and successfully modernize from legacy products, driving Annual Recurring Revenue (ARR) growth through proactive engagement and strategic account management.Responsibilities include managing escalations, achieving retention targets, and executing cross-functional collaboration with account teams and channel partners to deliver seamless customer experiences that enhance loyalty and expand revenue opportunities.Key Responsibilities for a Retention ManagerCustomer Value Management:Focus on the existing Customer Install base to ensure they are deriving maximum value from the solutions.Proactively manage and resolve any escalations to maintain high Customer satisfaction.Platform Value Realization:Ensure customers derive maximum value from Vision One platform capabilities through consultative engagementIdentify and activate underutilized Vision One modules to increase platform stickiness and retention ratesStrategic Platform Modernization:Drive proactive modernization conversations with existing customers to migrate from legacy/end-of-life solutions to Vision One platformLeverage customer deployment data and usage analytics to identify optimal migration opportunities and timingUtilize Vision One credit consumption modelling to present compelling business cases for platform adoption Gross Revenue Retention (GRR) Vigilance:Maintain laser focus on protecting and growing GRR through proactive risk identification and mitigationMonitor early warning indicators of customer churn risk and implement immediate intervention strategiesAchieve regional GRR targets through systematic retention planning and executionDevelop and execute customer success plans that directly tie to GRR protection objectivesCollaborate with Customer Success and Account Management teams to ensure seamless retention workflowsCollaborate with the account team to review Customers due for renewal and address Customers at risk of churnProactive Customer Engagement:Leverage existing deployment data to engage proactively with CustomersAim to retain and grow Annual Recurring Revenue (ARR) by addressing Customers’ needs and opportunities and any pain points.Quotation and Pipeline Management:Issue quotations in a timely manner to support sales processes. Proceeding customer Modernisation conversations.Manage the sales pipeline effectively to ensure consistent and predictable revenue flow.Revenue Planning and Forecasting:Complete accurate revenue planning and forecasting to inform strategic decisions.Ensure forecasts are timely and reflect the current market and customer status.Channel Engagement:Engage with Channel teams to scale retention efforts through channel partnerships.Collaborate with channel partners to enhance retention motions and expand Customer reach.KPI Reporting and Market Analysis:Report on key performance indicators (KPIs) to track progress and identify areas for improvement.Analyse market opportunities and challenges to inform retention strategies and business decisions.Number of customers successfully migrated to Vision One platform quarterlyVision One credit consumption growth across customer baseIT Skills and Migrations:Demonstrate strong IT skills, particularly in managing migrations of existing Customers to our platform and Vision One.Ensure seamless transitions and integrations to enhance Customer experience and satisfaction.By focusing on these key responsibilities, the Retention Manager will play a crucial role in maintaining and growing our Customer Install base, ensuring long-term satisfaction and loyalty.You Are:Strong in communication and negotiation skills, confidently taking ownership of your territory.Empathetic, with a positive attitude and a desire to help our customer reach their goals.Effective in managing your time and successfully managing your pipeline, as well as accurately forecasting revenue using our CRM tools.Capability to work within our high-energy sales team environment and a desire to work collaboratively within the team for broader success.Interested in Cyber Security.You Have:Fluency in English & Dutch Experience in sales, ideally within a channel environment in the software or technology industries.Strong organizational and time management skills.Positive and professional communication skills, as well as excellent presentation skills.A college/university degree or equivalent work experience.At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.",1779290965000,"2026-05-20 17:30:03","2026-05-20T15:30:03.000Z",{"jsonldValid":15,"jsonld":88},{"id":940,"slug":941,"title":942,"companyname":943,"companylogo":944,"companyTagline":945,"companyIndustry":135,"city":946,"country":14,"remote":27,"employmentType":947,"department":18,"content_html":948,"content_text":949,"years":21,"createdAt":935,"updatedAtISO":936,"postedAtISO":937,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":950},"c05a448d8ae99993ab47f05f91d8374e7e7141e4642a9ad39a00d4aafe9ebb09","staff-product-manager-residential-crm-at-servicetitan-c7355dfb08","Staff Product Manager, Residential CRM","ServiceTitan","https://logo.clearbit.com/servicetitan.com","The operating system for the trades","US Remote",[17],"\u003Cp>\u003Cb>Ready to be a Titan?\u003C/b>\u003C/p>\u003Cp>ServiceTitan is the leading platform for residential home service - scheduling, dispatch, job booking, quoting, marketing. For years, the sales motion was simple enough that a purpose-built CRM wasn't necessary: a homeowner calls in, books a job. The gap between \"interested\" and \"booked\" was small enough to keep lightweight.\u003C/p>\u003Cp>AI has changed this: voice agents, AI-powered SMS outreach, AI powered nurture sequences, and in-home opportunity capture are surfacing more leads, more follow-up opportunities, and more unconverted estimates than residential contractors have ever had to manage before. The motion is more complex now, and the tools to support it need to match. ServiceTitan needs a first class residential CRM layer.\u003C/p>\u003Cp>This role owns that problem. You'll build a residential CRM that sits natively inside ServiceTitan, integrated with scheduling, dispatch, pricebook, service agreements, and marketing and is designed from the ground up for an AI-first world. AI handles the follow-up motion, surfaces the right opportunities at the right time, and reduces the manual coordination that keeps CSRs and sales teams from focusing on revenue.\u003C/p>\u003Cp>\u003Cb>\u003Cb>What you'll do\u003C/b>\u003C/b>\u003C/p>\u003Cp>ServiceTitan's data, integrations, and customer relationships put it in the best position to power that motion end-to-end. This role is about making sure that position is earned.\u003C/p>\u003Cp>This is a general manager role as much as a product role. In other words, not just shipping a great product, but also being a leader on everything else it takes to make sure ServiceTitan delivers on this opportunity, from guiding pricing and packaging, marketing, sales, and post sales.\u003C/p>\u003Cul>\u003Cli>\u003Cp>Define and execute the product roadmap for Residential CRM, from core data model and workflow architecture through AI-powered GTM features\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead customer discovery with residential contractors, CSRs, and office managers - ServiceTitan PMs are in front of customers regularly, and this role is no different\u003C/p>\u003C/li>\u003Cli>\u003Cp>Guide pricing and packaging strategy in partnership with product marketing and finance, including how to monetize an AI-enabled product\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with marketing on positioning, go-to-market, and launch strategy and be the subject matter expert they need to do it well\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build the customer enablement and onboarding model, define what successful time-to-value looks like and work with CS to get there\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with sales and customer success on the commercial motion, the pitch, the buyer, the objections, and what's getting in the way of conversion and retention\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cb>What you'll bring\u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>7+ years in product management with a track record of shipping from zero to scale\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep experience with CRM, marketing automation, or customer lifecycle products - you understand how these systems need to work under the hood\u003C/p>\u003C/li>\u003Cli>\u003Cp>A genuine point of view on what AI-first product design means in practice, not just AI as a feature layer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background in vertical SaaS or serving mid-market/enterprise customers in high-volume transactional environments\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort working close to customers and close to leadership - ServiceTitan has an active founder culture where product decisions get scrutiny and visibility\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Be Human With Us:\u003C/b>\u003C/p>\u003Cp>Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. \u003Cbr>\u003Cbr>\u003Cb>Use of AI Technology:\u003C/b>\u003C/p>\u003Cp>We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.\u003C/p>\u003Cp>\u003Cb>What We Offer:\u003C/b>\u003Cbr>When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Flextime, recognition, and support for autonomous work:\u003C/b> Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Holistic health and wellness benefits\u003C/b>: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Support for Titans at all stages of life\u003C/b>: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.\u003C/p>ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $168,200 USD - $224,900 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.","Ready to be a Titan?ServiceTitan is the leading platform for residential home service - scheduling, dispatch, job booking, quoting, marketing. For years, the sales motion was simple enough that a purpose-built CRM wasn't necessary: a homeowner calls in, books a job. The gap between \"interested\" and \"booked\" was small enough to keep lightweight.AI has changed this: voice agents, AI-powered SMS outreach, AI powered nurture sequences, and in-home opportunity capture are surfacing more leads, more follow-up opportunities, and more unconverted estimates than residential contractors have ever had to manage before. The motion is more complex now, and the tools to support it need to match. ServiceTitan needs a first class residential CRM layer.This role owns that problem. You'll build a residential CRM that sits natively inside ServiceTitan, integrated with scheduling, dispatch, pricebook, service agreements, and marketing and is designed from the ground up for an AI-first world. AI handles the follow-up motion, surfaces the right opportunities at the right time, and reduces the manual coordination that keeps CSRs and sales teams from focusing on revenue.What you'll doServiceTitan's data, integrations, and customer relationships put it in the best position to power that motion end-to-end. This role is about making sure that position is earned.This is a general manager role as much as a product role. In other words, not just shipping a great product, but also being a leader on everything else it takes to make sure ServiceTitan delivers on this opportunity, from guiding pricing and packaging, marketing, sales, and post sales.Define and execute the product roadmap for Residential CRM, from core data model and workflow architecture through AI-powered GTM featuresLead customer discovery with residential contractors, CSRs, and office managers - ServiceTitan PMs are in front of customers regularly, and this role is no differentGuide pricing and packaging strategy in partnership with product marketing and finance, including how to monetize an AI-enabled productPartner with marketing on positioning, go-to-market, and launch strategy and be the subject matter expert they need to do it wellBuild the customer enablement and onboarding model, define what successful time-to-value looks like and work with CS to get therePartner with sales and customer success on the commercial motion, the pitch, the buyer, the objections, and what's getting in the way of conversion and retentionWhat you'll bring7+ years in product management with a track record of shipping from zero to scaleDeep experience with CRM, marketing automation, or customer lifecycle products - you understand how these systems need to work under the hoodA genuine point of view on what AI-first product design means in practice, not just AI as a feature layerBackground in vertical SaaS or serving mid-market/enterprise customers in high-volume transactional environmentsComfort working close to customers and close to leadership - ServiceTitan has an active founder culture where product decisions get scrutiny and visibilityBe Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology:We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $168,200 USD - $224,900 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.",{"jsonldValid":27,"jsonld":951},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Staff Product Manager, Residential CRM\",\"description\":\"\u003Cp>\u003Cb>Ready to be a Titan?\u003C/b>\u003C/p>\u003Cp>ServiceTitan is the leading platform for residential home service - scheduling, dispatch, job booking, quoting, marketing. For years, the sales motion was simple enough that a purpose-built CRM wasn't necessary: a homeowner calls in, books a job. The gap between \\\"interested\\\" and \\\"booked\\\" was small enough to keep lightweight.\u003C/p>\u003Cp>AI has changed this: voice agents, AI-powered SMS outreach, AI powered nurture sequences, and in-home opportunity capture are surfacing more leads, more follow-up opportunities, and more unconverted estimates than residential contractors have ever had to manage before. The motion is more complex now, and the tools to support it need to match. ServiceTitan needs a first class residential CRM layer.\u003C/p>\u003Cp>This role owns that problem. You'll build a residential CRM that sits natively inside ServiceTitan, integrated with scheduling, dispatch, pricebook, service agreements, and marketing and is designed from the ground up for an AI-first world. AI handles the follow-up motion, surfaces the right opportunities at the right time, and reduces the manual coordination that keeps CSRs and sales teams from focusing on revenue.\u003C/p>\u003Cp>\u003Cb>\u003Cb>What you'll do\u003C/b>\u003C/b>\u003C/p>\u003Cp>ServiceTitan's data, integrations, and customer relationships put it in the best position to power that motion end-to-end. This role is about making sure that position is earned.\u003C/p>\u003Cp>This is a general manager role as much as a product role. In other words, not just shipping a great product, but also being a leader on everything else it takes to make sure ServiceTitan delivers on this opportunity, from guiding pricing and packaging, marketing, sales, and post sales.\u003C/p>\u003Cul>\u003Cli>\u003Cp>Define and execute the product roadmap for Residential CRM, from core data model and workflow architecture through AI-powered GTM features\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead customer discovery with residential contractors, CSRs, and office managers - ServiceTitan PMs are in front of customers regularly, and this role is no different\u003C/p>\u003C/li>\u003Cli>\u003Cp>Guide pricing and packaging strategy in partnership with product marketing and finance, including how to monetize an AI-enabled product\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with marketing on positioning, go-to-market, and launch strategy and be the subject matter expert they need to do it well\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build the customer enablement and onboarding model, define what successful time-to-value looks like and work with CS to get there\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with sales and customer success on the commercial motion, the pitch, the buyer, the objections, and what's getting in the way of conversion and retention\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cb>What you'll bring\u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>7+ years in product management with a track record of shipping from zero to scale\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep experience with CRM, marketing automation, or customer lifecycle products - you understand how these systems need to work under the hood\u003C/p>\u003C/li>\u003Cli>\u003Cp>A genuine point of view on what AI-first product design means in practice, not just AI as a feature layer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background in vertical SaaS or serving mid-market/enterprise customers in high-volume transactional environments\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort working close to customers and close to leadership - ServiceTitan has an active founder culture where product decisions get scrutiny and visibility\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Be Human With Us:\u003C/b>\u003C/p>\u003Cp>Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. \u003Cbr>\u003Cbr>\u003Cb>Use of AI Technology:\u003C/b>\u003C/p>\u003Cp>We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.\u003C/p>\u003Cp>\u003Cb>What We Offer:\u003C/b>\u003Cbr>When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Flextime, recognition, and support for autonomous work:\u003C/b> Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Holistic health and wellness benefits\u003C/b>: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Support for Titans at all stages of life\u003C/b>: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.\u003C/p>ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $168,200 USD - $224,900 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.\",\"datePosted\":\"2026-05-20T15:30:03.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ServiceTitan\",\"sameAs\":\"https://www.servicetitan.com/careers\",\"logo\":\"https://logo.clearbit.com/servicetitan.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"ServiceTitan\",\"value\":\"c05a448d8ae99993ab47f05f91d8374e7e7141e4642a9ad39a00d4aafe9ebb09\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":953,"slug":954,"title":955,"companyname":956,"companylogo":957,"companyTagline":958,"companyIndustry":187,"city":959,"country":88,"remote":15,"employmentType":960,"department":18,"content_html":961,"content_text":962,"years":21,"createdAt":963,"updatedAtISO":964,"postedAtISO":965,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":966},"208e133e2e168e709265cecb5fa637f4ee8964107bf6eb1e701d934c9cfdaad9","assitant-e-chef-fe-de-projets-crm-b2b-and-change-management--at-pierre-fabre-laboratories-b13dab9b08","Assitant(e) Chef(fe) de projets CRM B2B & Change Management - Stage - H/F","Pierre Fabre Laboratories","https://logo.clearbit.com/pierre-fabre.com","New ways to care","Tarn (81)",[17],"\u003Ch1>\u003Cb>\u003Cb>Who we are ?\u003C/b>\u003C/b>\u003C/h1>\u003Cp>We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. \u003Cbr>Our portfolio includes several medical franchises and international brands such as Eau Thermale Avène, Ducray, A-Derma, Klorane, René Furterer, and Pierre Fabre Oral Care. \u003Cbr>By joining us, you become part of a meaningful company where the human dimension is essential. You become a participant in the \"We Care Movement,\" a movement that values excellence and innovation within passionate teams. Together, we push the boundaries of science to unite health and beauty for the benefit of all, because Every time we care for a single person, we make the whole world better.\u003Cbr>\u003Cbr>Present in 120 countries with a team of over 10,000 employees, we are proud to create a scientific and human impact, today and tomorrow! If caring is at the heart of your values, join Pierre Fabre Laboratories and become a key player in the “We Care Movement\".\u003C/p>\u003Ch1>\u003Cb>\u003Cb>Your mission\u003C/b>\u003C/b>\u003C/h1>\u003Cp>\u003Cb>Votre rôle au sein d’une entreprise pionnière en pleine expansion. \u003C/b> \u003C/p>\u003Cp>\u003Ci>Nous recherchons un stagiaire en gestion de projet et change management pour le site des\u003Cspan> \u003C/span>\u003C/i>\u003Ci>Cauquillous\u003Cspan> \u003C/span>(Lavaur) et de\u003Cspan> \u003C/span>Péraudel\u003Cspan> \u003C/span>(Castres)\u003C/i>\u003Ci>\u003Cspan> \u003C/span>au sein de la\u003Cspan> \u003C/span>\u003C/i>\u003Ci>DAIS\u003C/i>\u003Ci>\u003Cspan> \u003C/span>(digital accélération des informations et des systèmes).\u003C/i> \u003C/p>\u003Cp>\u003Ci>Intégré au sein de la\u003Cspan> \u003C/span>\u003C/i>\u003Ci>DAIS (Direction Systèmes d’Informations\u003Cspan> \u003C/span>& Accélération Digitale)\u003C/i>\u003Ci>\u003Cspan> \u003C/span>et rattaché\u003Cspan> \u003C/span>à la\u003Cspan> \u003C/span>\u003C/i>\u003Ci>cheffe\u003C/i>\u003Ci>\u003Cspan> \u003C/span>\u003C/i>\u003Ci>de projet\u003C/i>\u003Ci>,\u003C/i> \u003C/p>\u003Cp>\u003Ci>Vous rejoignez une équipe dynamique de\u003Cspan> \u003C/span>\u003C/i>\u003Ci>18\u003C/i>\u003Ci>\u003Cspan> \u003C/span>collaborateurs, et\u003Cspan> \u003C/span>\u003C/i>\u003Cb>vous avez pour missions : \u003C/b>\u003C/p>\u003Cp>\u003Cb>D’accompagner la cheffe de projet dans des projets\u003C/b>\u003C/p>\u003Cp>\u003Cb>CRM\u003Cspan> \u003C/span>B2B\u003Cspan> \u003C/span>(customer\u003Cspan> \u003C/span>relationship\u003Cspan> \u003C/span>management).\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Contribuer\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>à la \u003C/span>\u003Cb>coordination des parties prenantes\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>(métier / éditeur / IT).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Aider\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>à la \u003C/span>\u003Cb>rédaction de\u003Cspan> \u003C/span>la\u003Cspan> \u003C/span>documentation\u003Cspan> \u003C/span>projet\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>(\u003C/span>\u003Cspan>kickoff\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>meeting\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>/ budget / planning).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Contribuer\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>au \u003C/span>\u003Cb>suivi opérationnel.\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Participer\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>aux volets \u003C/span>\u003Cb>communication\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>&\u003Cspan> \u003C/span>\u003C/span>\u003Cb>amélioration continue.\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>De contribuer à des sujets\u003Cspan> \u003C/span>d’expériences\u003Cspan> \u003C/span>utilisateurs\u003Cspan> \u003C/span>(UX), d’adoption d’outils et de change management dans le cadre d’un nouveau programme CRM\u003Cspan> \u003C/span>à l’international. \u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Analyser\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>les\u003C/span>\u003Cb> impacts\u003Cspan> \u003C/span>du\u003Cspan> \u003C/span>changement.\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Aider\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>au pilotage de la\u003Cspan> \u003C/span>\u003C/span>\u003Cb>conduite du\u003Cspan> \u003C/span>changement\u003Cspan> \u003C/span>et\u003Cspan> \u003C/span>accompagner\u003Cspan> \u003C/span>à\u003Cspan> \u003C/span>la transformation des pratiques.\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Participer\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>à la \u003C/span>\u003Cb>formation et à l’accompagnement \u003C/b>\u003Cspan>des utilisateurs\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Participer\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>à mesurer\u003Cspan> \u003C/span>\u003C/span>\u003Cb>l’adoption et\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>l’\u003C/span>\u003Cb>amélioration continue.\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Aider\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>à la définition des\u003Cspan> \u003C/span>\u003C/span>\u003Cb>indicateurs de suivis\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>(taux adoption, formations\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>etc\u003C/span>\u003Cspan>)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Cette liste de missions dépend de la\u003Cspan> \u003C/span>backlog\u003Cspan> \u003C/span>projets du pôle B2B et représente une liste non exhaustive d’activités qui seront susceptibles d’être ajustées.\u003C/i> \u003C/p>\u003Cp>\u003Cb>Les plus du stage :\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Missions diversifiées\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Gratification attractive\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Possibilité de réaliser un jour de télétravail par semaine après un mois d'intégration\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Dotations\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>de produits.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Restaurant d'Entreprise ou Titres Restaurants\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Le stage se déroulera sur notre site des\u003Cspan> \u003C/span>\u003C/span>\u003Cb>Cauquillous, à Lavaur (81)\u003C/b>\u003Cspan>, à 30 minutes de Toulouse\u003Cspan> \u003C/span>\u003C/span>\u003Cb>ou\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>sur\u003C/span>\u003Cb>\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>notre site\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>de\u003Cspan> \u003C/span>\u003C/span>\u003Cb>Péraudel, à Castres (81)\u003C/b>\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>Merci d’indiquer vos dates de disponibilités dans votre CV.\u003C/span> \u003C/p>\u003Cp>\u003Cspan># Young People\u003C/span>\u003C/p>\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>\u003Cb>Who you are ?\u003C/b>\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>\u003Cb>Vos compétences au service de projets novateurs. \u003C/b> \u003C/p>\u003Cp>\u003Cb>Formation Bac+4 / Bac+5\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cb>(école de commerce, université ou équivalent) avec un intérêt pour :\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>la\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>transformation digitale,\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>les\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>outils CRM,\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>la\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>gestion de projet,\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>L’accompagnement au changement / l’UX\u003C/span>\u003Cspan>,\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>La data\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>Compétences / appétences techniques : \u003C/u> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Tu maitrises les outils bureautiques (PowerPoint, Excel,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>word\u003C/span>\u003Cspan>).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Tu as déjà travaillé sur des projets SI/ IT.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>Compétences comportementales :\u003C/u> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Tu es reconnu pour : ta rigueur, curiosité, sens du relationnel, ton envie d’apprendre et de travailler en mode projet et en équipe !\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Tu as une bonne aisance rédactionnelle et une bonne capacité de synthèse.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>Langues :\u003C/u> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Tu sais t’exprimer et travailler en Français & en anglais.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>At Pierre Fabre Laboratories, we believe that our greatest asset is our people.\u003C/i>\u003C/p>\u003Cp>We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identify, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the company’s personnel representative if you need assistance completing this application or to otherwise participate in the application process. Thus, we commit to considering all applications equally, without fail.\u003C/p>","Who we are ?We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes several medical franchises and international brands such as Eau Thermale Avène, Ducray, A-Derma, Klorane, René Furterer, and Pierre Fabre Oral Care. By joining us, you become part of a meaningful company where the human dimension is essential. You become a participant in the \"We Care Movement,\" a movement that values excellence and innovation within passionate teams. Together, we push the boundaries of science to unite health and beauty for the benefit of all, because Every time we care for a single person, we make the whole world better.Present in 120 countries with a team of over 10,000 employees, we are proud to create a scientific and human impact, today and tomorrow! If caring is at the heart of your values, join Pierre Fabre Laboratories and become a key player in the “We Care Movement\".Your missionVotre rôle au sein d’une entreprise pionnière en pleine expansion.  Nous recherchons un stagiaire en gestion de projet et change management pour le site des Cauquillous (Lavaur) et de Péraudel (Castres) au sein de la DAIS (digital accélération des informations et des systèmes). Intégré au sein de la DAIS (Direction Systèmes d’Informations & Accélération Digitale) et rattaché à la cheffe de projet, Vous rejoignez une équipe dynamique de 18 collaborateurs, et vous avez pour missions : D’accompagner la cheffe de projet dans des projetsCRM B2B (customer relationship management). Contribuer à la coordination des parties prenantes (métier / éditeur / IT). Aider à la rédaction de la documentation projet (kickoff meeting / budget / planning). Contribuer au suivi opérationnel. Participer aux volets communication & amélioration continue. De contribuer à des sujets d’expériences utilisateurs (UX), d’adoption d’outils et de change management dans le cadre d’un nouveau programme CRM à l’international.  Analyser les impacts du changement. Aider au pilotage de la conduite du changement et accompagner à la transformation des pratiques. Participer à la formation et à l’accompagnement des utilisateurs. Participer à mesurer l’adoption et l’amélioration continue. Aider à la définition des indicateurs de suivis (taux adoption, formations etc) Cette liste de missions dépend de la backlog projets du pôle B2B et représente une liste non exhaustive d’activités qui seront susceptibles d’être ajustées. Les plus du stage : Missions diversifiées. Gratification attractive. Possibilité de réaliser un jour de télétravail par semaine après un mois d'intégration. Dotations de produits. Restaurant d'Entreprise ou Titres Restaurants. Le stage se déroulera sur notre site des Cauquillous, à Lavaur (81), à 30 minutes de Toulouse ou sur notre site de Péraudel, à Castres (81). Merci d’indiquer vos dates de disponibilités dans votre CV. # Young PeopleWho you are ?Vos compétences au service de projets novateurs.  Formation Bac+4 / Bac+5 (école de commerce, université ou équivalent) avec un intérêt pour : la transformation digitale, les outils CRM, la gestion de projet, L’accompagnement au changement / l’UX, La data. Compétences / appétences techniques :  Tu maitrises les outils bureautiques (PowerPoint, Excel, word). Tu as déjà travaillé sur des projets SI/ IT. Compétences comportementales : Tu es reconnu pour : ta rigueur, curiosité, sens du relationnel, ton envie d’apprendre et de travailler en mode projet et en équipe ! Tu as une bonne aisance rédactionnelle et une bonne capacité de synthèse. Langues : Tu sais t’exprimer et travailler en Français & en anglais. At Pierre Fabre Laboratories, we believe that our greatest asset is our people.We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identify, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the company’s personnel representative if you need assistance completing this application or to otherwise participate in the application process. Thus, we commit to considering all applications equally, without fail.",1779269227000,"2026-05-20 11:29:50","2026-05-20T09:29:50.000Z",{"jsonldValid":27,"jsonld":967},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Assitant(e) Chef(fe) de projets CRM B2B & Change Management - Stage - H/F\",\"description\":\"\u003Ch1>\u003Cb>\u003Cb>Who we are ?\u003C/b>\u003C/b>\u003C/h1>\u003Cp>We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. \u003Cbr>Our portfolio includes several medical franchises and international brands such as Eau Thermale Avène, Ducray, A-Derma, Klorane, René Furterer, and Pierre Fabre Oral Care. \u003Cbr>By joining us, you become part of a meaningful company where the human dimension is essential. You become a participant in the \\\"We Care Movement,\\\" a movement that values excellence and innovation within passionate teams. Together, we push the boundaries of science to unite health and beauty for the benefit of all, because Every time we care for a single person, we make the whole world better.\u003Cbr>\u003Cbr>Present in 120 countries with a team of over 10,000 employees, we are proud to create a scientific and human impact, today and tomorrow! If caring is at the heart of your values, join Pierre Fabre Laboratories and become a key player in the “We Care Movement\\\".\u003C/p>\u003Ch1>\u003Cb>\u003Cb>Your mission\u003C/b>\u003C/b>\u003C/h1>\u003Cp>\u003Cb>Votre rôle au sein d’une entreprise pionnière en pleine expansion. \u003C/b> \u003C/p>\u003Cp>\u003Ci>Nous recherchons un stagiaire en gestion de projet et change management pour le site des\u003Cspan> \u003C/span>\u003C/i>\u003Ci>Cauquillous\u003Cspan> \u003C/span>(Lavaur) et de\u003Cspan> \u003C/span>Péraudel\u003Cspan> \u003C/span>(Castres)\u003C/i>\u003Ci>\u003Cspan> \u003C/span>au sein de la\u003Cspan> \u003C/span>\u003C/i>\u003Ci>DAIS\u003C/i>\u003Ci>\u003Cspan> \u003C/span>(digital accélération des informations et des systèmes).\u003C/i> \u003C/p>\u003Cp>\u003Ci>Intégré au sein de la\u003Cspan> \u003C/span>\u003C/i>\u003Ci>DAIS (Direction Systèmes d’Informations\u003Cspan> \u003C/span>& Accélération Digitale)\u003C/i>\u003Ci>\u003Cspan> \u003C/span>et rattaché\u003Cspan> \u003C/span>à la\u003Cspan> \u003C/span>\u003C/i>\u003Ci>cheffe\u003C/i>\u003Ci>\u003Cspan> \u003C/span>\u003C/i>\u003Ci>de projet\u003C/i>\u003Ci>,\u003C/i> \u003C/p>\u003Cp>\u003Ci>Vous rejoignez une équipe dynamique de\u003Cspan> \u003C/span>\u003C/i>\u003Ci>18\u003C/i>\u003Ci>\u003Cspan> \u003C/span>collaborateurs, et\u003Cspan> \u003C/span>\u003C/i>\u003Cb>vous avez pour missions : \u003C/b>\u003C/p>\u003Cp>\u003Cb>D’accompagner la cheffe de projet dans des projets\u003C/b>\u003C/p>\u003Cp>\u003Cb>CRM\u003Cspan> \u003C/span>B2B\u003Cspan> \u003C/span>(customer\u003Cspan> \u003C/span>relationship\u003Cspan> \u003C/span>management).\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Contribuer\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>à la \u003C/span>\u003Cb>coordination des parties prenantes\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>(métier / éditeur / IT).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Aider\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>à la \u003C/span>\u003Cb>rédaction de\u003Cspan> \u003C/span>la\u003Cspan> \u003C/span>documentation\u003Cspan> \u003C/span>projet\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>(\u003C/span>\u003Cspan>kickoff\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>meeting\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>/ budget / planning).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Contribuer\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>au \u003C/span>\u003Cb>suivi opérationnel.\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Participer\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>aux volets \u003C/span>\u003Cb>communication\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>&\u003Cspan> \u003C/span>\u003C/span>\u003Cb>amélioration continue.\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>De contribuer à des sujets\u003Cspan> \u003C/span>d’expériences\u003Cspan> \u003C/span>utilisateurs\u003Cspan> \u003C/span>(UX), d’adoption d’outils et de change management dans le cadre d’un nouveau programme CRM\u003Cspan> \u003C/span>à l’international. \u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Analyser\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>les\u003C/span>\u003Cb> impacts\u003Cspan> \u003C/span>du\u003Cspan> \u003C/span>changement.\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Aider\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>au pilotage de la\u003Cspan> \u003C/span>\u003C/span>\u003Cb>conduite du\u003Cspan> \u003C/span>changement\u003Cspan> \u003C/span>et\u003Cspan> \u003C/span>accompagner\u003Cspan> \u003C/span>à\u003Cspan> \u003C/span>la transformation des pratiques.\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Participer\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>à la \u003C/span>\u003Cb>formation et à l’accompagnement \u003C/b>\u003Cspan>des utilisateurs\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Participer\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>à mesurer\u003Cspan> \u003C/span>\u003C/span>\u003Cb>l’adoption et\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>l’\u003C/span>\u003Cb>amélioration continue.\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Aider\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>à la définition des\u003Cspan> \u003C/span>\u003C/span>\u003Cb>indicateurs de suivis\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>(taux adoption, formations\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>etc\u003C/span>\u003Cspan>)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Cette liste de missions dépend de la\u003Cspan> \u003C/span>backlog\u003Cspan> \u003C/span>projets du pôle B2B et représente une liste non exhaustive d’activités qui seront susceptibles d’être ajustées.\u003C/i> \u003C/p>\u003Cp>\u003Cb>Les plus du stage :\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Missions diversifiées\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Gratification attractive\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Possibilité de réaliser un jour de télétravail par semaine après un mois d'intégration\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Dotations\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>de produits.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Restaurant d'Entreprise ou Titres Restaurants\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Le stage se déroulera sur notre site des\u003Cspan> \u003C/span>\u003C/span>\u003Cb>Cauquillous, à Lavaur (81)\u003C/b>\u003Cspan>, à 30 minutes de Toulouse\u003Cspan> \u003C/span>\u003C/span>\u003Cb>ou\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>sur\u003C/span>\u003Cb>\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>notre site\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>de\u003Cspan> \u003C/span>\u003C/span>\u003Cb>Péraudel, à Castres (81)\u003C/b>\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>Merci d’indiquer vos dates de disponibilités dans votre CV.\u003C/span> \u003C/p>\u003Cp>\u003Cspan># Young People\u003C/span>\u003C/p>\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>\u003Cb>Who you are ?\u003C/b>\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>\u003Cb>Vos compétences au service de projets novateurs. \u003C/b> \u003C/p>\u003Cp>\u003Cb>Formation Bac+4 / Bac+5\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cb>(école de commerce, université ou équivalent) avec un intérêt pour :\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>la\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>transformation digitale,\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>les\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>outils CRM,\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>la\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>gestion de projet,\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>L’accompagnement au changement / l’UX\u003C/span>\u003Cspan>,\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>La data\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>Compétences / appétences techniques : \u003C/u> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Tu maitrises les outils bureautiques (PowerPoint, Excel,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>word\u003C/span>\u003Cspan>).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Tu as déjà travaillé sur des projets SI/ IT.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>Compétences comportementales :\u003C/u> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Tu es reconnu pour : ta rigueur, curiosité, sens du relationnel, ton envie d’apprendre et de travailler en mode projet et en équipe !\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Tu as une bonne aisance rédactionnelle et une bonne capacité de synthèse.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>Langues :\u003C/u> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Tu sais t’exprimer et travailler en Français & en anglais.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>At Pierre Fabre Laboratories, we believe that our greatest asset is our people.\u003C/i>\u003C/p>\u003Cp>We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identify, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the company’s personnel representative if you need assistance completing this application or to otherwise participate in the application process. Thus, we commit to considering all applications equally, without fail.\u003C/p>\",\"datePosted\":\"2026-05-20T09:29:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Pierre Fabre Laboratories\",\"sameAs\":\"https://www.pierre-fabre.com/fr/talents\",\"logo\":\"https://logo.clearbit.com/pierre-fabre.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Pierre Fabre Laboratories\",\"value\":\"208e133e2e168e709265cecb5fa637f4ee8964107bf6eb1e701d934c9cfdaad9\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Tarn (81)\",\"addressCountry\":\"Occitanie\"}}}",{"id":969,"slug":970,"title":971,"companyname":972,"companylogo":973,"companyTagline":974,"companyIndustry":975,"city":976,"country":68,"remote":15,"employmentType":977,"department":18,"content_html":978,"content_text":979,"years":21,"createdAt":963,"updatedAtISO":964,"postedAtISO":965,"hasSalary":15,"salaryMin":980,"salaryMax":981,"currency":76,"schema":982},"44a35ab33a02cfac8ad7459aded1b40f56fcf2c0144f406c9166392f5e1c791a","digital-retention-coordinator-temp-at-revelyst-5c05f42454","Digital Retention Coordinator (Temp)","Revelyst","https://logo.clearbit.com/revelyst.com","Revelyst is a collective of category-defining maker brands redefining what is humanly possible in the outdoors.","Sporting Goods Manufacturing","Irvine",[17],"\u003Ch1>\u003Cb>Job Description\u003C/b>\u003C/h1>\u003Cp>As a \u003Cb>Digital Retention Coordinator (Temp)\u003C/b>, you will support the planning, execution, and optimization of retention and lifecycle marketing programs for our portfolio of action sports brands across North America. This role is focused on driving repeat purchase, customer lifetime value, and engagement through owned digital channels including email, SMS, and other CRM-led initiatives.\u003C/p>\u003Cp>In this role, you will collaborate closely with the retention marketing team, ecommerce partners, creative, and analytics stakeholders to deliver targeted, data-driven customer communications across the full customer lifecycle—from acquisition onboarding through reactivation and loyalty. You will help manage campaign execution, audience segmentation, reporting, and testing, while ensuring all communications align with brand standards and performance goals.\u003C/p>\u003Cp>This position reports to the \u003Cb>Sr. Manager, Digital Retention\u003C/b> and is based out of our \u003Cb>Irvine, CA\u003C/b> office.\u003C/p>\u003Ch1>\u003C/h1>\u003Cp>\u003Cb>As the Digital Retention Coordinator (Temp), you will have an opportunity to: \u003C/b>\u003C/p>\u003Ch1>\u003C/h1>\u003Cp>\u003Cb>Lifecycle & Campaign Execution \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support lifecycle and retention marketing strategy across owned channels (Email, SMS, and related customer touchpoints).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assist in building, scheduling, and deploying email and SMS campaigns aligned to promotional, seasonal, and lifecycle calendars.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support execution of automated lifecycle programs including onboarding, post-purchase, replenishment, win-back, and loyalty messaging.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generate and maintain content calendars, campaign trackers, and QA checklists to ensure timely and accurate execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate with creative and brand partners to ensure assets meet brand standards and deadlines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with retention strategy and analytics teams to support testing roadmaps and optimization initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Stay informed on retention marketing trends, lifecycle best practices, and competitive insights.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Segmentation, Data & List Management \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Assist in audience segmentation, list management, and data utilization to support personalized customer experiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and manage audience segments based on behavioral, transactional, and engagement data.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support data hygiene efforts including list growth, suppression logic, and preference management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with analytics partners to leverage insights for improved targeting and personalization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Help maintain best practices for compliance (CAN-SPAM, GDPR, SMS consent standards).\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Reporting, Insights & Optimization\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Manage campaign reporting, insights, and optimization support.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Produce and maintain daily, weekly, and monthly performance reports for retention channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track KPIs including open rate, click rate, conversion, revenue, repeat purchase, and unsubscribe rates.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify trends, performance gaps, and optimization opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support A/B testing efforts including subject lines, content, offers, and send timing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Document insights and learnings to inform future campaigns.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Operations & Collaboration\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support cross-functional collaboration and operational excellence within the retention marketing ecosystem.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate with ecommerce, paid media, and content teams to align retention efforts with broader marketing initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with customer service and loyalty teams to support customer communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assist with ESP platform operations, documentation, and process improvements.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support vendor and technology coordination as needed.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>You have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>2–4 years of experience in digital marketing, retention marketing, CRM, or lifecycle marketing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience supporting email and/or SMS marketing programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understanding of ecommerce customer journeys and lifecycle marketing concepts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s degree in marketing, communications, business, or a related field, or equivalent practical experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working in \u003Cb>Klaviyo or another ESP/CRM platform\u003C/b> (required).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with segmentation, automated flows, and campaign execution within an ESP.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working knowledge of web and ecommerce KPIs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable working with data, dashboards, and reporting tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficient in Microsoft Excel and PowerPoint.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>#LI-KK1\u003C/p>\u003Cp>\u003Cb>Pay Range:\u003C/b>\u003C/p>Annual Salary: $72,400.00 - $73,700.00\u003Cp>The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.\u003C/p>\u003Cp>We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!\u003C/p>\u003Cp>Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.\u003C/p>\u003Cp>Equal Opportunity Employer Protected Veteran/Disabled\u003C/p>","Job DescriptionAs a Digital Retention Coordinator (Temp), you will support the planning, execution, and optimization of retention and lifecycle marketing programs for our portfolio of action sports brands across North America. This role is focused on driving repeat purchase, customer lifetime value, and engagement through owned digital channels including email, SMS, and other CRM-led initiatives.In this role, you will collaborate closely with the retention marketing team, ecommerce partners, creative, and analytics stakeholders to deliver targeted, data-driven customer communications across the full customer lifecycle—from acquisition onboarding through reactivation and loyalty. You will help manage campaign execution, audience segmentation, reporting, and testing, while ensuring all communications align with brand standards and performance goals.This position reports to the Sr. Manager, Digital Retention and is based out of our Irvine, CA office.As the Digital Retention Coordinator (Temp), you will have an opportunity to: Lifecycle & Campaign Execution Support lifecycle and retention marketing strategy across owned channels (Email, SMS, and related customer touchpoints).Assist in building, scheduling, and deploying email and SMS campaigns aligned to promotional, seasonal, and lifecycle calendars.Support execution of automated lifecycle programs including onboarding, post-purchase, replenishment, win-back, and loyalty messaging.Generate and maintain content calendars, campaign trackers, and QA checklists to ensure timely and accurate execution.Coordinate with creative and brand partners to ensure assets meet brand standards and deadlines.Partner with retention strategy and analytics teams to support testing roadmaps and optimization initiatives.Stay informed on retention marketing trends, lifecycle best practices, and competitive insights.Segmentation, Data & List Management Assist in audience segmentation, list management, and data utilization to support personalized customer experiences.Build and manage audience segments based on behavioral, transactional, and engagement data.Support data hygiene efforts including list growth, suppression logic, and preference management.Collaborate with analytics partners to leverage insights for improved targeting and personalization.Help maintain best practices for compliance (CAN-SPAM, GDPR, SMS consent standards).Reporting, Insights & OptimizationManage campaign reporting, insights, and optimization support.Produce and maintain daily, weekly, and monthly performance reports for retention channels.Track KPIs including open rate, click rate, conversion, revenue, repeat purchase, and unsubscribe rates.Identify trends, performance gaps, and optimization opportunities.Support A/B testing efforts including subject lines, content, offers, and send timing.Document insights and learnings to inform future campaigns.Operations & CollaborationSupport cross-functional collaboration and operational excellence within the retention marketing ecosystem.Coordinate with ecommerce, paid media, and content teams to align retention efforts with broader marketing initiatives.Partner with customer service and loyalty teams to support customer communications.Assist with ESP platform operations, documentation, and process improvements.Support vendor and technology coordination as needed.You have:2–4 years of experience in digital marketing, retention marketing, CRM, or lifecycle marketing.Hands-on experience supporting email and/or SMS marketing programs.Understanding of ecommerce customer journeys and lifecycle marketing concepts.Bachelor’s degree in marketing, communications, business, or a related field, or equivalent practical experience.Experience working in Klaviyo or another ESP/CRM platform (required).Familiarity with segmentation, automated flows, and campaign execution within an ESP.Working knowledge of web and ecommerce KPIs.Comfortable working with data, dashboards, and reporting tools.Proficient in Microsoft Excel and PowerPoint.#LI-KK1Pay Range:Annual Salary: $72,400.00 - $73,700.00The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.Equal Opportunity Employer Protected Veteran/Disabled",72400,73700,{"jsonldValid":27,"jsonld":983},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Digital Retention Coordinator (Temp)\",\"description\":\"\u003Ch1>\u003Cb>Job Description\u003C/b>\u003C/h1>\u003Cp>As a \u003Cb>Digital Retention Coordinator (Temp)\u003C/b>, you will support the planning, execution, and optimization of retention and lifecycle marketing programs for our portfolio of action sports brands across North America. This role is focused on driving repeat purchase, customer lifetime value, and engagement through owned digital channels including email, SMS, and other CRM-led initiatives.\u003C/p>\u003Cp>In this role, you will collaborate closely with the retention marketing team, ecommerce partners, creative, and analytics stakeholders to deliver targeted, data-driven customer communications across the full customer lifecycle—from acquisition onboarding through reactivation and loyalty. You will help manage campaign execution, audience segmentation, reporting, and testing, while ensuring all communications align with brand standards and performance goals.\u003C/p>\u003Cp>This position reports to the \u003Cb>Sr. Manager, Digital Retention\u003C/b> and is based out of our \u003Cb>Irvine, CA\u003C/b> office.\u003C/p>\u003Ch1>\u003C/h1>\u003Cp>\u003Cb>As the Digital Retention Coordinator (Temp), you will have an opportunity to: \u003C/b>\u003C/p>\u003Ch1>\u003C/h1>\u003Cp>\u003Cb>Lifecycle & Campaign Execution \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support lifecycle and retention marketing strategy across owned channels (Email, SMS, and related customer touchpoints).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assist in building, scheduling, and deploying email and SMS campaigns aligned to promotional, seasonal, and lifecycle calendars.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support execution of automated lifecycle programs including onboarding, post-purchase, replenishment, win-back, and loyalty messaging.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generate and maintain content calendars, campaign trackers, and QA checklists to ensure timely and accurate execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate with creative and brand partners to ensure assets meet brand standards and deadlines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with retention strategy and analytics teams to support testing roadmaps and optimization initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Stay informed on retention marketing trends, lifecycle best practices, and competitive insights.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Segmentation, Data & List Management \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Assist in audience segmentation, list management, and data utilization to support personalized customer experiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and manage audience segments based on behavioral, transactional, and engagement data.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support data hygiene efforts including list growth, suppression logic, and preference management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with analytics partners to leverage insights for improved targeting and personalization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Help maintain best practices for compliance (CAN-SPAM, GDPR, SMS consent standards).\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Reporting, Insights & Optimization\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Manage campaign reporting, insights, and optimization support.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Produce and maintain daily, weekly, and monthly performance reports for retention channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track KPIs including open rate, click rate, conversion, revenue, repeat purchase, and unsubscribe rates.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify trends, performance gaps, and optimization opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support A/B testing efforts including subject lines, content, offers, and send timing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Document insights and learnings to inform future campaigns.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Operations & Collaboration\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support cross-functional collaboration and operational excellence within the retention marketing ecosystem.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate with ecommerce, paid media, and content teams to align retention efforts with broader marketing initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with customer service and loyalty teams to support customer communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assist with ESP platform operations, documentation, and process improvements.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support vendor and technology coordination as needed.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>You have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>2–4 years of experience in digital marketing, retention marketing, CRM, or lifecycle marketing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience supporting email and/or SMS marketing programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understanding of ecommerce customer journeys and lifecycle marketing concepts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s degree in marketing, communications, business, or a related field, or equivalent practical experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working in \u003Cb>Klaviyo or another ESP/CRM platform\u003C/b> (required).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with segmentation, automated flows, and campaign execution within an ESP.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working knowledge of web and ecommerce KPIs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable working with data, dashboards, and reporting tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficient in Microsoft Excel and PowerPoint.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>#LI-KK1\u003C/p>\u003Cp>\u003Cb>Pay Range:\u003C/b>\u003C/p>Annual Salary: $72,400.00 - $73,700.00\u003Cp>The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.\u003C/p>\u003Cp>We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!\u003C/p>\u003Cp>Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.\u003C/p>\u003Cp>Equal Opportunity Employer Protected Veteran/Disabled\u003C/p>\",\"datePosted\":\"2026-05-20T09:29:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Revelyst\",\"sameAs\":\"https://www.revelyst.com/\",\"logo\":\"https://logo.clearbit.com/revelyst.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Revelyst\",\"value\":\"44a35ab33a02cfac8ad7459aded1b40f56fcf2c0144f406c9166392f5e1c791a\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Irvine\",\"addressRegion\":\"CA\",\"addressCountry\":\"CA\"}}}",{"id":985,"slug":986,"title":987,"companyname":988,"companylogo":989,"companyTagline":990,"companyIndustry":991,"city":992,"country":993,"remote":15,"employmentType":994,"department":18,"content_html":996,"content_text":997,"years":21,"createdAt":963,"updatedAtISO":998,"postedAtISO":999,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":399,"schema":1000},"131b6d2a39ba212da686fe99333f5606ade27fe4e789d06b8498b61d4f5a56ee","product-manager-crm-m-f-d-at-awin-global-dc94d6efac","Product Manager, CRM (m/f/d)","Awin Global","https://logo.clearbit.com/awin.com","Our global affiliate network connects customers with brands in over 180 countries.","Advertising Services","Amsterdam","Netherlands",[995],"Contract","\u003Cp>\u003Cstrong>Purpose of Position\u003C/strong>\u003C/p>\n\u003Cp>The Salesforce Product Manager combines strong product and operational process expertise with creative problem-solving, translating complex commercial needs into scalable solutions in line with the CRM roadmap and vision. Working in a fast-paced, global environment, this role brings teams together, leads stakeholders across functional while driving meaningful outcomes in a complex and evolving systems landscape. \u003C/p>\n\u003Cp>\u003Cstrong>Key Tasks\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Act as primary product linkage between business stakeholders, the Salesforce team, and Product & Technology, ensuring business priorities are clearly understood and reflected in the CRM roadmap.\u003C/li>\n\u003Cli>Support the definition, maintenance, and delivery of the CRM roadmap, working closely with CRM and Billing & Payments leadership and teams, to surface synergies and address cross-team dependencies early.\u003C/li>\n\u003Cli>Lead structured assessments of current (“as-is”) business processes and contribute to the definition of future (“to-be”) processes, helping identify opportunities, benefits and impacts of proposed changes.\u003C/li>\n\u003Cli>Translate commercial, contractual, and operational needs, challenge assumptions and translate them into clear, actionable product requirements that support effective delivery within a complex systems landscape.\u003C/li>\n\u003Cli>Work closely with the Salesforce Business Partners and engineering teams to ensure solutions align with agreed process models and integrate effectively across platforms.\u003C/li>\n\u003Cli>Support scalable and well governed CRM data foundations that enable reliable reporting, analytics, and downstream use cases.\u003C/li>\n\u003Cli>Drive change and adoption by promoting new ways of working, supporting users through transitions, and helping teams realise value from the CRM platform.\u003C/li>\n\u003Cli>Clearly communicate priorities, progress, trade-offs, and outcomes to a broad set of stakeholders through strong narratives and data-backed decision making.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Skills & Expertise\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>3+ years of product management experience, with hands-on involvement in CRM products, Salesforce experience preferred.\u003C/li>\n\u003Cli>Strong product mindset, with the ability to frame problems, make trade-offs, and keep teams focused on outcomes in complex system landscape.\u003C/li>\n\u003Cli>Experience translating complex business, contractual, or operational needs into clear product requirements, roadmaps, and prioritized backlogs.\u003C/li>\n\u003Cli>Data-driven approach, using data to inform decisions while applying sound business judgement where information is incomplete.\u003C/li>\n\u003Cli>Demonstrated analytical and problem-solving skills, able to identify gaps and contribute practical, scalable solutions to cross-functional challenges.\u003C/li>\n\u003Cli>Strong communication skills, with the ability to create clear product narratives, explain trade-offs, and support stakeholders through change.\u003C/li>\n\u003Cli>Confidence working with and influencing a broad set of stakeholders across technical and non-technical teams in a global environment.\u003C/li>\n\u003Cli>Adaptability to changing priorities and environments.\u003C/li>\n\u003Cli>Strong analytical skills with the ability to interpret complex information.\u003C/li>\n\u003Cli>Client-oriented mindset with a focus on delivering value.\u003C/li>\n\u003Cli>Experience working in cross-functional teams and engaging stakeholders plus strong negotiation and influencing skills.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Our Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong> Flexi-Week and Work-Life Balance\u003C/strong>: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.\u003C/li>\n\u003Cli>\u003Cstrong> Flexi-Office: \u003C/strong>We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions\u003C/li>\n\u003Cli>\u003Cstrong>Health & Well Being:\u003C/strong> With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. .\u003C/li>\n\u003Cli>\u003Cstrong>Development:\u003C/strong> We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.\u003C/li>\n\u003Cli>\u003Cstrong>Remote Working Allowance\u003C/strong>: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.\u003C/li>\n\u003Cli>\u003Cstrong>Appreciation\u003C/strong>: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.\u003C/li>\n\u003Cli>We are hiring in multiple countries, additional benefits in terms of health, well being, security and more will be discussed further upon first initial interview with the talent team.\u003C/li>\n\u003C/ul>\n\u003Cp>Established in 2000, Awin is proud of our dynamic, social and inclusive culture.\u003C/p>\n\u003Cp>Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.\u003C/p>\n\u003Cp>Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.\u003C/p>\n\u003Cp>\u003Cspan>Awin is part of the Axel Springer group.\u003C/span> \u003Cspan>Learn more at \u003C/span>axelspringer.com/en/\u003Cspan>, and explore the Axel Springer Essentials here:\u003C/span> axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why\u003Cspan> \u003C/span> \u003C/p>\n\u003Cp>Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.\u003C/p>","Purpose of Position\nThe Salesforce Product Manager combines strong product and operational process expertise with creative problem-solving, translating complex commercial needs into scalable solutions in line with the CRM roadmap and vision. Working in a fast-paced, global environment, this role brings teams together, leads stakeholders across functional while driving meaningful outcomes in a complex and evolving systems landscape. \nKey Tasks\n\nAct as primary product linkage between business stakeholders, the Salesforce team, and Product & Technology, ensuring business priorities are clearly understood and reflected in the CRM roadmap.\nSupport the definition, maintenance, and delivery of the CRM roadmap, working closely with CRM and Billing & Payments leadership and teams, to surface synergies and address cross-team dependencies early.\nLead structured assessments of current (“as-is”) business processes and contribute to the definition of future (“to-be”) processes, helping identify opportunities, benefits and impacts of proposed changes.\nTranslate commercial, contractual, and operational needs, challenge assumptions and translate them into clear, actionable product requirements that support effective delivery within a complex systems landscape.\nWork closely with the Salesforce Business Partners and engineering teams to ensure solutions align with agreed process models and integrate effectively across platforms.\nSupport scalable and well governed CRM data foundations that enable reliable reporting, analytics, and downstream use cases.\nDrive change and adoption by promoting new ways of working, supporting users through transitions, and helping teams realise value from the CRM platform.\nClearly communicate priorities, progress, trade-offs, and outcomes to a broad set of stakeholders through strong narratives and data-backed decision making.\n\nSkills & Expertise\n\n3+ years of product management experience, with hands-on involvement in CRM products, Salesforce experience preferred.\nStrong product mindset, with the ability to frame problems, make trade-offs, and keep teams focused on outcomes in complex system landscape.\nExperience translating complex business, contractual, or operational needs into clear product requirements, roadmaps, and prioritized backlogs.\nData-driven approach, using data to inform decisions while applying sound business judgement where information is incomplete.\nDemonstrated analytical and problem-solving skills, able to identify gaps and contribute practical, scalable solutions to cross-functional challenges.\nStrong communication skills, with the ability to create clear product narratives, explain trade-offs, and support stakeholders through change.\nConfidence working with and influencing a broad set of stakeholders across technical and non-technical teams in a global environment.\nAdaptability to changing priorities and environments.\nStrong analytical skills with the ability to interpret complex information.\nClient-oriented mindset with a focus on delivering value.\nExperience working in cross-functional teams and engaging stakeholders plus strong negotiation and influencing skills.\n\nOur Offer\n\n Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.\n Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions\nHealth & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. .\nDevelopment: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.\nRemote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.\nAppreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.\nWe are hiring in multiple countries, additional benefits in terms of health, well being, security and more will be discussed further upon first initial interview with the talent team.\n\nEstablished in 2000, Awin is proud of our dynamic, social and inclusive culture.\nLike all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.\nDiversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.\nAwin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why  \nApply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.","2026-05-20 11:29:52","2026-04-30T11:33:50.000Z",{"jsonldValid":27,"jsonld":1001},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Product Manager, CRM (m/f/d)\",\"description\":\"\u003Cp>\u003Cstrong>Purpose of Position\u003C/strong>\u003C/p>\\n\u003Cp>The Salesforce Product Manager combines strong product and operational process expertise with creative problem-solving, translating complex commercial needs into scalable solutions in line with the CRM roadmap and vision. Working in a fast-paced, global environment, this role brings teams together, leads stakeholders across functional while driving meaningful outcomes in a complex and evolving systems landscape. \u003C/p>\\n\u003Cp>\u003Cstrong>Key Tasks\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Act as primary product linkage between business stakeholders, the Salesforce team, and Product & Technology, ensuring business priorities are clearly understood and reflected in the CRM roadmap.\u003C/li>\\n\u003Cli>Support the definition, maintenance, and delivery of the CRM roadmap, working closely with CRM and Billing & Payments leadership and teams, to surface synergies and address cross-team dependencies early.\u003C/li>\\n\u003Cli>Lead structured assessments of current (“as-is”) business processes and contribute to the definition of future (“to-be”) processes, helping identify opportunities, benefits and impacts of proposed changes.\u003C/li>\\n\u003Cli>Translate commercial, contractual, and operational needs, challenge assumptions and translate them into clear, actionable product requirements that support effective delivery within a complex systems landscape.\u003C/li>\\n\u003Cli>Work closely with the Salesforce Business Partners and engineering teams to ensure solutions align with agreed process models and integrate effectively across platforms.\u003C/li>\\n\u003Cli>Support scalable and well governed CRM data foundations that enable reliable reporting, analytics, and downstream use cases.\u003C/li>\\n\u003Cli>Drive change and adoption by promoting new ways of working, supporting users through transitions, and helping teams realise value from the CRM platform.\u003C/li>\\n\u003Cli>Clearly communicate priorities, progress, trade-offs, and outcomes to a broad set of stakeholders through strong narratives and data-backed decision making.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Skills & Expertise\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>3+ years of product management experience, with hands-on involvement in CRM products, Salesforce experience preferred.\u003C/li>\\n\u003Cli>Strong product mindset, with the ability to frame problems, make trade-offs, and keep teams focused on outcomes in complex system landscape.\u003C/li>\\n\u003Cli>Experience translating complex business, contractual, or operational needs into clear product requirements, roadmaps, and prioritized backlogs.\u003C/li>\\n\u003Cli>Data-driven approach, using data to inform decisions while applying sound business judgement where information is incomplete.\u003C/li>\\n\u003Cli>Demonstrated analytical and problem-solving skills, able to identify gaps and contribute practical, scalable solutions to cross-functional challenges.\u003C/li>\\n\u003Cli>Strong communication skills, with the ability to create clear product narratives, explain trade-offs, and support stakeholders through change.\u003C/li>\\n\u003Cli>Confidence working with and influencing a broad set of stakeholders across technical and non-technical teams in a global environment.\u003C/li>\\n\u003Cli>Adaptability to changing priorities and environments.\u003C/li>\\n\u003Cli>Strong analytical skills with the ability to interpret complex information.\u003C/li>\\n\u003Cli>Client-oriented mindset with a focus on delivering value.\u003C/li>\\n\u003Cli>Experience working in cross-functional teams and engaging stakeholders plus strong negotiation and influencing skills.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Our Offer\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong> Flexi-Week and Work-Life Balance\u003C/strong>: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.\u003C/li>\\n\u003Cli>\u003Cstrong> Flexi-Office: \u003C/strong>We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions\u003C/li>\\n\u003Cli>\u003Cstrong>Health & Well Being:\u003C/strong> With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. .\u003C/li>\\n\u003Cli>\u003Cstrong>Development:\u003C/strong> We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.\u003C/li>\\n\u003Cli>\u003Cstrong>Remote Working Allowance\u003C/strong>: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.\u003C/li>\\n\u003Cli>\u003Cstrong>Appreciation\u003C/strong>: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.\u003C/li>\\n\u003Cli>We are hiring in multiple countries, additional benefits in terms of health, well being, security and more will be discussed further upon first initial interview with the talent team.\u003C/li>\\n\u003C/ul>\\n\u003Cp>Established in 2000, Awin is proud of our dynamic, social and inclusive culture.\u003C/p>\\n\u003Cp>Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.\u003C/p>\\n\u003Cp>Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.\u003C/p>\\n\u003Cp>\u003Cspan>Awin is part of the Axel Springer group.\u003C/span> \u003Cspan>Learn more at \u003C/span>axelspringer.com/en/\u003Cspan>, and explore the Axel Springer Essentials here:\u003C/span> axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why\u003Cspan> \u003C/span> \u003C/p>\\n\u003Cp>Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.\u003C/p>\",\"datePosted\":\"2026-04-30T11:33:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Awin Global\",\"sameAs\":\"https://www.awin.com/\",\"logo\":\"https://logo.clearbit.com/awin.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Awin Global\",\"value\":\"131b6d2a39ba212da686fe99333f5606ade27fe4e789d06b8498b61d4f5a56ee\"},\"employmentType\":\"CONTRACTOR\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Amsterdam\",\"addressRegion\":\"North Holland, Netherlands; Berlin, Berlin, Germany; London, England, United Kingdom; Milano, Milan\",\"addressCountry\":\"NL\"}}}",{"id":1003,"slug":1004,"title":1005,"companyname":988,"companylogo":989,"companyTagline":990,"companyIndustry":991,"city":626,"country":627,"remote":15,"employmentType":1006,"department":18,"content_html":1007,"content_text":1008,"years":21,"createdAt":963,"updatedAtISO":964,"postedAtISO":999,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":1009},"fe31655cbfa7f34c48b7125989874d18c3a6414e1ab75fb5b1535c3532a0c015","retention-and-growth-manager-temporary-role-f-m-d-at-awin-global-022c4905df","Retention & Growth Manager - Temporary role (f/m/d)",[995],"\u003Cp>\u003Cstrong>Purpose of Position\u003C/strong>\u003C/p>\n\u003Cp>The Retention & Growth Manager is responsible for managing and negotiating customer transitions to new MarTech contracts at both local and global market levels. The role is accountable for delivering against targets set by the R&G Team Leader.\u003C/p>\n\u003Cp>The position reports directly to the local R&G Team Leader, who provides day-to-day line management and training. The broader R&G function reports into the Head of Retention & Growth, ensuring alignment across markets on processes, performance tracking, and reporting.\u003C/p>\n\u003Cp>The role at its core will require ownership of customer relationships on the topic of renegotiations, upsell, and downgrade opportunities – ending in signed contracts.\u003C/p>\n\u003Cp>For the purpose of Retention & Growth this role will be expected to liaise with many other departments within the business including Client Services, GtM, GBOps, Legal, Info-sec, Finance and our technical teams to name the most common.\u003C/p>\n\u003Cp>The R&G team are committed to working as a virtual team – exchanging knowledge, aligning processes, and delivering data and insights from their teams. This team is also likely to support other market R&G teams where needed and therefore not isolated to one single market support.\u003C/p>\n\u003Cp>\u003Cstrong>This position is a 12-month temporary contract.\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Key Tasks\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Draft, review, negotiate and execute agreements (including but not limited to Contracts, Renegotiations/Renewals, Upgrades, Downgrades, Non-Disclosure Agreements, Partner or Third-Party Agreements, etc.).\u003C/li>\n\u003Cli>Lead direct negotiations with customer stakeholders where appropriate, ensuring outcomes align with MarTech strategy and GP and ARR targets.\u003C/li>\n\u003Cli>Deliver against personal targets set by the local R&G Team Leader, tracking, reviewing, and reporting progress across assigned accounts.\u003C/li>\n\u003Cli>Identify opportunities for growth together with the local market Client Services teams to better understand the target customer set and recommended approach\u003C/li>\n\u003Cli>Collaborate and communicate regularly with the other in-market R&G Managers, attending team huddles at both local market and virtual R&G team level\u003C/li>\n\u003Cli>Lead or support existing-business RFPs, coordinating internal stakeholders and overseeing delivery to customers.\u003C/li>\n\u003Cli>Completing and coordinating any contract queries within your scope including but not limited to; Security Audits, DPA’s and Voucher connect agreements.\u003C/li>\n\u003Cli>Liaising with the group legal department on any non-standard advertiser contract amends as required to minimise Awin exposure and risk.\u003C/li>\n\u003Cli>Working closely with the Finance team to ensure adherence to broader finance and risk requirements, such as revenue recognitions, pricing and discounting policies, etc., with a clear understanding and ability to evaluate the economic impact of terms and term options.\u003C/li>\n\u003Cli>Developing and implementing procedures in line with our business strategy for contract management and administration and, where appropriate, contribute and consult on other company policies and procedures.\u003C/li>\n\u003Cli>Providing guidance on contractual matters internally, including contracting practices and processes.\u003C/li>\n\u003Cli>Communicate clearly with all stakeholders, providing timely updates on contract status and completion.\u003C/li>\n\u003Cli>Maintain accurate contract administration and documentation, including correspondence, amendments, approvals, and status reporting.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Skills & Expertise\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Affiliate marketing experience ideally in a customer facing-facing role.\u003C/li>\n\u003Cli>Strong understanding of the local market, competitor landscape, and the Awin MarTech offering (vision, platform offers, and service packages).\u003C/li>\n\u003Cli>Strong verbal communication skills.\u003C/li>\n\u003Cli>You have a thirst for knowledge and can work under pressure.\u003C/li>\n\u003Cli>Strong commercial mindset with a drive to achieve results.\u003C/li>\n\u003Cli>Proven problem-solving skills.\u003C/li>\n\u003Cli>Proven negotiating and persuading skills.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Our Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Flexi-Week and Work-Life Balance\u003C/strong>: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.\u003C/li>\n\u003Cli>\u003Cstrong>Remote Working Allowance\u003C/strong>: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.\u003C/li>\n\u003Cli>\u003Cstrong>Flexi-Office: \u003C/strong>We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions\u003C/li>\n\u003Cli>\u003Cstrong>Development\u003C/strong>: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. \u003C/li>\n\u003C/ul>\n\u003Cp>Established in 2000, Awin is proud of our dynamic, social and inclusive culture.\u003C/p>\n\u003Cp>Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.\u003C/p>\n\u003Cp>Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.\u003C/p>\n\u003Cp>\u003Cspan>Awin is part of the Axel Springer group.\u003C/span> \u003Cspan>Learn more at \u003C/span>axelspringer.com/en/\u003Cspan>, and explore the Axel Springer Essentials here:\u003C/span> axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why\u003Cspan> \u003C/span> \u003C/p>\n\u003Cp>Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.\u003C/p>\n\n\u003Cp>#LI-MM1\u003C/p>","Purpose of Position\nThe Retention & Growth Manager is responsible for managing and negotiating customer transitions to new MarTech contracts at both local and global market levels. The role is accountable for delivering against targets set by the R&G Team Leader.\nThe position reports directly to the local R&G Team Leader, who provides day-to-day line management and training. The broader R&G function reports into the Head of Retention & Growth, ensuring alignment across markets on processes, performance tracking, and reporting.\nThe role at its core will require ownership of customer relationships on the topic of renegotiations, upsell, and downgrade opportunities – ending in signed contracts.\nFor the purpose of Retention & Growth this role will be expected to liaise with many other departments within the business including Client Services, GtM, GBOps, Legal, Info-sec, Finance and our technical teams to name the most common.\nThe R&G team are committed to working as a virtual team – exchanging knowledge, aligning processes, and delivering data and insights from their teams. This team is also likely to support other market R&G teams where needed and therefore not isolated to one single market support.\nThis position is a 12-month temporary contract.\nKey Tasks\n\nDraft, review, negotiate and execute agreements (including but not limited to Contracts, Renegotiations/Renewals, Upgrades, Downgrades, Non-Disclosure Agreements, Partner or Third-Party Agreements, etc.).\nLead direct negotiations with customer stakeholders where appropriate, ensuring outcomes align with MarTech strategy and GP and ARR targets.\nDeliver against personal targets set by the local R&G Team Leader, tracking, reviewing, and reporting progress across assigned accounts.\nIdentify opportunities for growth together with the local market Client Services teams to better understand the target customer set and recommended approach\nCollaborate and communicate regularly with the other in-market R&G Managers, attending team huddles at both local market and virtual R&G team level\nLead or support existing-business RFPs, coordinating internal stakeholders and overseeing delivery to customers.\nCompleting and coordinating any contract queries within your scope including but not limited to; Security Audits, DPA’s and Voucher connect agreements.\nLiaising with the group legal department on any non-standard advertiser contract amends as required to minimise Awin exposure and risk.\nWorking closely with the Finance team to ensure adherence to broader finance and risk requirements, such as revenue recognitions, pricing and discounting policies, etc., with a clear understanding and ability to evaluate the economic impact of terms and term options.\nDeveloping and implementing procedures in line with our business strategy for contract management and administration and, where appropriate, contribute and consult on other company policies and procedures.\nProviding guidance on contractual matters internally, including contracting practices and processes.\nCommunicate clearly with all stakeholders, providing timely updates on contract status and completion.\nMaintain accurate contract administration and documentation, including correspondence, amendments, approvals, and status reporting.\n\nSkills & Expertise\n\nAffiliate marketing experience ideally in a customer facing-facing role.\nStrong understanding of the local market, competitor landscape, and the Awin MarTech offering (vision, platform offers, and service packages).\nStrong verbal communication skills.\nYou have a thirst for knowledge and can work under pressure.\nStrong commercial mindset with a drive to achieve results.\nProven problem-solving skills.\nProven negotiating and persuading skills.\n\nOur Offer\n\nFlexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.\nRemote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.\nFlexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions\nDevelopment: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. \n\nEstablished in 2000, Awin is proud of our dynamic, social and inclusive culture.\nLike all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.\nDiversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.\nAwin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why  \nApply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.\n\n#LI-MM1",{"jsonldValid":27,"jsonld":1010},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Retention & Growth Manager - Temporary role (f/m/d) \",\"description\":\"\u003Cp>\u003Cstrong>Purpose of Position\u003C/strong>\u003C/p>\\n\u003Cp>The Retention & Growth Manager is responsible for managing and negotiating customer transitions to new MarTech contracts at both local and global market levels. The role is accountable for delivering against targets set by the R&G Team Leader.\u003C/p>\\n\u003Cp>The position reports directly to the local R&G Team Leader, who provides day-to-day line management and training. The broader R&G function reports into the Head of Retention & Growth, ensuring alignment across markets on processes, performance tracking, and reporting.\u003C/p>\\n\u003Cp>The role at its core will require ownership of customer relationships on the topic of renegotiations, upsell, and downgrade opportunities – ending in signed contracts.\u003C/p>\\n\u003Cp>For the purpose of Retention & Growth this role will be expected to liaise with many other departments within the business including Client Services, GtM, GBOps, Legal, Info-sec, Finance and our technical teams to name the most common.\u003C/p>\\n\u003Cp>The R&G team are committed to working as a virtual team – exchanging knowledge, aligning processes, and delivering data and insights from their teams. This team is also likely to support other market R&G teams where needed and therefore not isolated to one single market support.\u003C/p>\\n\u003Cp>\u003Cstrong>This position is a 12-month temporary contract.\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>Key Tasks\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Draft, review, negotiate and execute agreements (including but not limited to Contracts, Renegotiations/Renewals, Upgrades, Downgrades, Non-Disclosure Agreements, Partner or Third-Party Agreements, etc.).\u003C/li>\\n\u003Cli>Lead direct negotiations with customer stakeholders where appropriate, ensuring outcomes align with MarTech strategy and GP and ARR targets.\u003C/li>\\n\u003Cli>Deliver against personal targets set by the local R&G Team Leader, tracking, reviewing, and reporting progress across assigned accounts.\u003C/li>\\n\u003Cli>Identify opportunities for growth together with the local market Client Services teams to better understand the target customer set and recommended approach\u003C/li>\\n\u003Cli>Collaborate and communicate regularly with the other in-market R&G Managers, attending team huddles at both local market and virtual R&G team level\u003C/li>\\n\u003Cli>Lead or support existing-business RFPs, coordinating internal stakeholders and overseeing delivery to customers.\u003C/li>\\n\u003Cli>Completing and coordinating any contract queries within your scope including but not limited to; Security Audits, DPA’s and Voucher connect agreements.\u003C/li>\\n\u003Cli>Liaising with the group legal department on any non-standard advertiser contract amends as required to minimise Awin exposure and risk.\u003C/li>\\n\u003Cli>Working closely with the Finance team to ensure adherence to broader finance and risk requirements, such as revenue recognitions, pricing and discounting policies, etc., with a clear understanding and ability to evaluate the economic impact of terms and term options.\u003C/li>\\n\u003Cli>Developing and implementing procedures in line with our business strategy for contract management and administration and, where appropriate, contribute and consult on other company policies and procedures.\u003C/li>\\n\u003Cli>Providing guidance on contractual matters internally, including contracting practices and processes.\u003C/li>\\n\u003Cli>Communicate clearly with all stakeholders, providing timely updates on contract status and completion.\u003C/li>\\n\u003Cli>Maintain accurate contract administration and documentation, including correspondence, amendments, approvals, and status reporting.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Skills & Expertise\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Affiliate marketing experience ideally in a customer facing-facing role.\u003C/li>\\n\u003Cli>Strong understanding of the local market, competitor landscape, and the Awin MarTech offering (vision, platform offers, and service packages).\u003C/li>\\n\u003Cli>Strong verbal communication skills.\u003C/li>\\n\u003Cli>You have a thirst for knowledge and can work under pressure.\u003C/li>\\n\u003Cli>Strong commercial mindset with a drive to achieve results.\u003C/li>\\n\u003Cli>Proven problem-solving skills.\u003C/li>\\n\u003Cli>Proven negotiating and persuading skills.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Our Offer\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Flexi-Week and Work-Life Balance\u003C/strong>: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.\u003C/li>\\n\u003Cli>\u003Cstrong>Remote Working Allowance\u003C/strong>: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.\u003C/li>\\n\u003Cli>\u003Cstrong>Flexi-Office: \u003C/strong>We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions\u003C/li>\\n\u003Cli>\u003Cstrong>Development\u003C/strong>: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. \u003C/li>\\n\u003C/ul>\\n\u003Cp>Established in 2000, Awin is proud of our dynamic, social and inclusive culture.\u003C/p>\\n\u003Cp>Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.\u003C/p>\\n\u003Cp>Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.\u003C/p>\\n\u003Cp>\u003Cspan>Awin is part of the Axel Springer group.\u003C/span> \u003Cspan>Learn more at \u003C/span>axelspringer.com/en/\u003Cspan>, and explore the Axel Springer Essentials here:\u003C/span> axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why\u003Cspan> \u003C/span> \u003C/p>\\n\u003Cp>Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.\u003C/p>\\n\\n\u003Cp>#LI-MM1\u003C/p>\",\"datePosted\":\"2026-04-30T11:33:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Awin Global\",\"sameAs\":\"https://www.awin.com/\",\"logo\":\"https://logo.clearbit.com/awin.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Awin Global\",\"value\":\"fe31655cbfa7f34c48b7125989874d18c3a6414e1ab75fb5b1535c3532a0c015\"},\"employmentType\":\"CONTRACTOR\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London\",\"addressRegion\":\"England\",\"addressCountry\":\"GB\"}}}",{"id":1012,"slug":1013,"title":1014,"companyname":1015,"companylogo":1016,"companyTagline":1017,"companyIndustry":1018,"city":1019,"country":1019,"remote":15,"employmentType":1020,"department":18,"content_html":1021,"content_text":1022,"years":21,"createdAt":963,"updatedAtISO":964,"postedAtISO":965,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1023},"784141140926e42fa4a95da142736536e7342dcd2569c3434fc4353451d54e79","social-media-and-crm-executive-at-belkin-ca30549988","Social Media and CRM Executive","Belkin","https://logo.clearbit.com/belkin.com","Inspiring People to Be Ready for Today.","Computers and Electronics Manufacturing","Kings Langley",[17],"\u003Ch2>Job Description:\u003C/h2>\u003Cp>\u003Cb>Who are we?\u003C/b>\u003C/p>\u003Cp>Today is where the future becomes reality, and that’s why we believe that every “today” should be extraordinary.  People-centric design and an obsession with details are at the core of what we do at Belkin.  We empower people to get more life out of every single day with our extensive range of products delivering power, protection, connectivity, audio, and smart home solutions.  From humble beginnings in a 1980s Southern California garage to celebrating over 40 years as a market leader and innovator, our ethos has always been about connection. As a diverse, global technology company, Belkin is still inspired and driven by the connection between people and technology.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003Cbr>As a member of the EMEA Social Media and CRM Marketing Team, you’ll play a key role in developing Belkin’s online presence, supporting the Social and CRM Manager to enhance the overall EMEA strategy. You’ll work across all core elements of\u003Cspan> \u003C/span>\u003Cb>organic and paid social media, influencer marketing, and CRM\u003C/b>\u003Cspan> \u003C/span>with the goal of increasing brand awareness, engagement, and sales revenue through innovative content and customer-centric experiences.\u003C/p>\u003Cp>Relationship management and attention to detail are critical, as you’ll be coordinating multiple projects, stakeholders, and deadlines simultaneously. You’ll be responsible for supporting the execution, delivery, and publishing of content across all EMEA social channels, while keeping a close eye on performance, trends, and best practices.\u003C/p>\u003Cp>\u003Cb>Who are you?\u003C/b>\u003Cbr>You’re a problem solver and social native who knows your way around all major platforms. You’re proactive, data-driven, and comfortable fine-tuning what goes in-feed while spotting emerging opportunities on new platforms. You balance creative storytelling with performance insights and thrive in a fast-paced environment where collaboration and agility are key.\u003C/p>\u003Cp>We’re looking for someone with both the expertise to deliver best-in-class social and CRM marketing and the ambition to grow further within Belkin. If you’re passionate about social media, CRM, and creating meaningful connections with consumers, this role is for you.\u003C/p>\u003Cp>\u003Cb>How you’ll do it\u003C/b>\u003Cbr>Your responsibilities will include:\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Coordinating content localisation with in-house translation and design teams.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Conception, planning, coordination, and execution of integrated digital campaigns across all online channels (owned website, email marketing, social media).\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Creating engaging, on-brand content and copy that communicates technical product information in a consumer-friendly and compelling way.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Supporting the scaling of our UGC and influencer program, including identifying micro-influencers and ambassadors to amplify brand reach.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Acting as an active community manager: monitoring engagement, responding to comments, and recommending improvements for customer support and brand interactions.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Assisting with paid social campaigns. From copywriting and creative input to optimisation and reporting.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Monitoring and analysing social media and CRM performance using analytics tools, providing actionable insights.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Supporting the development of\u003Cspan> \u003C/span>\u003Cb>data-driven email marketing campaigns, automated workflows, and personalised customer journeys\u003C/b>.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Collaborating with cross-functional teams to align social media and CRM activities with broader marketing initiatives, campaign calendars, and product launches.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Staying ahead of industry trends, platform updates, and emerging technologies to keep Belkin competitive.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Preparing monthly reports and presentations for stakeholders, with clear data storytelling.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Supporting the management of agency relationships and being the day-to-day contact for social media partners.\u003C/p>\u003Cp>\u003Cb>Skills you’ll need\u003C/b>\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>3–4 years of experience in social media marketing, digital marketing, or CRM roles (agency or in-house).\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Strong organisational skills with the ability to manage multiple projects and priorities in a fast-paced environment.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Excellent project management, timekeeping, and stakeholder management skills.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Experience with major platforms including\u003Cspan> \u003C/span>\u003Cb>Meta, TikTok, YouTube, and LinkedIn\u003C/b>\u003Cspan> \u003C/span>(scheduling, publishing, and community management).\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Proven ability to support and optimise\u003Cspan> \u003C/span>\u003Cb>paid social campaigns\u003C/b>.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Experience creating socially native content at scale.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Hands-on experience with enterprise-level CRM platforms (e.g. Salesforce Marketing Cloud, Klaviyo, HubSpot).\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Proficiency with analytics and reporting tools (e.g. Google Analytics, native social analytics) and confidence making data-driven recommendations.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Excellent copywriting, editing, and communication skills with a creative flair.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Analytical mindset with the ability to interpret data, identify trends, and adjust strategy accordingly.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Fluent English required; proficiency in additional languages is a plus.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Photoshop/Canva/video-editing skills are an advantage.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Passion for tech and consumer electronics.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Positive, collaborative, and proactive attitude.\u003C/p>\u003Cp>\u003Cb>What you’ll get in return\u003C/b>\u003C/p>\u003Cul>\u003Cli>Permanent Full Time (40 hours a week), Monday - Friday\u003C/li>\u003Cli>Competitive Salary, Benefits and Bonus Plan\u003C/li>\u003Cli>Flexible hybrid working (2-3 days office)\u003C/li>\u003Cli>Optional Private Health Insurance & Dental Insurance\u003C/li>\u003Cli>Pension\u003C/li>\u003Cli>Life Assurance & Income Protection Insurance\u003C/li>\u003Cli>Employee Assistance Programme\u003C/li>\u003Cli>25 days holiday (increasing to 30 days after 5 years) & Bank Holidays\u003C/li>\u003Cli>Birthday Day off\u003C/li>\u003Cli>Belkin Product Employee Discount Programme\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>What you’re getting into\u003C/b>\u003C/h2>\u003Cp>\u003Cbr>We’ve got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding – for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.\u003C/p>\u003Cp>\u003Cbr>You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you’ll be motivated to pursue the ideal. \u003C/p>\u003Cp>\u003Cbr>Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you’ll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.\u003C/p>\u003Cp>Belkin is an Equal Opportunity and Affirmative Action Employer Disability and Veterans. We maintain a drug-free workplace.\u003C/p>\u003Cp>All candidates applying for a job in the EMEA region, please review the Applicant Privacy notice HERE\u003C/p>\u003Ch2>Location:\u003C/h2>Kings Langley,","Job Description:Who are we?Today is where the future becomes reality, and that’s why we believe that every “today” should be extraordinary.  People-centric design and an obsession with details are at the core of what we do at Belkin.  We empower people to get more life out of every single day with our extensive range of products delivering power, protection, connectivity, audio, and smart home solutions.  From humble beginnings in a 1980s Southern California garage to celebrating over 40 years as a market leader and innovator, our ethos has always been about connection. As a diverse, global technology company, Belkin is still inspired and driven by the connection between people and technology.What you’ll doAs a member of the EMEA Social Media and CRM Marketing Team, you’ll play a key role in developing Belkin’s online presence, supporting the Social and CRM Manager to enhance the overall EMEA strategy. You’ll work across all core elements of organic and paid social media, influencer marketing, and CRM with the goal of increasing brand awareness, engagement, and sales revenue through innovative content and customer-centric experiences.Relationship management and attention to detail are critical, as you’ll be coordinating multiple projects, stakeholders, and deadlines simultaneously. You’ll be responsible for supporting the execution, delivery, and publishing of content across all EMEA social channels, while keeping a close eye on performance, trends, and best practices.Who are you?You’re a problem solver and social native who knows your way around all major platforms. You’re proactive, data-driven, and comfortable fine-tuning what goes in-feed while spotting emerging opportunities on new platforms. You balance creative storytelling with performance insights and thrive in a fast-paced environment where collaboration and agility are key.We’re looking for someone with both the expertise to deliver best-in-class social and CRM marketing and the ambition to grow further within Belkin. If you’re passionate about social media, CRM, and creating meaningful connections with consumers, this role is for you.How you’ll do itYour responsibilities will include:·        Coordinating content localisation with in-house translation and design teams.·        Conception, planning, coordination, and execution of integrated digital campaigns across all online channels (owned website, email marketing, social media).·        Creating engaging, on-brand content and copy that communicates technical product information in a consumer-friendly and compelling way.·        Supporting the scaling of our UGC and influencer program, including identifying micro-influencers and ambassadors to amplify brand reach.·        Acting as an active community manager: monitoring engagement, responding to comments, and recommending improvements for customer support and brand interactions.·        Assisting with paid social campaigns. From copywriting and creative input to optimisation and reporting.·        Monitoring and analysing social media and CRM performance using analytics tools, providing actionable insights.·        Supporting the development of data-driven email marketing campaigns, automated workflows, and personalised customer journeys.·        Collaborating with cross-functional teams to align social media and CRM activities with broader marketing initiatives, campaign calendars, and product launches.·        Staying ahead of industry trends, platform updates, and emerging technologies to keep Belkin competitive.·        Preparing monthly reports and presentations for stakeholders, with clear data storytelling.·        Supporting the management of agency relationships and being the day-to-day contact for social media partners.Skills you’ll need·        3–4 years of experience in social media marketing, digital marketing, or CRM roles (agency or in-house).·        Strong organisational skills with the ability to manage multiple projects and priorities in a fast-paced environment.·        Excellent project management, timekeeping, and stakeholder management skills.·        Experience with major platforms including Meta, TikTok, YouTube, and LinkedIn (scheduling, publishing, and community management).·        Proven ability to support and optimise paid social campaigns.·        Experience creating socially native content at scale.·        Hands-on experience with enterprise-level CRM platforms (e.g. Salesforce Marketing Cloud, Klaviyo, HubSpot).·        Proficiency with analytics and reporting tools (e.g. Google Analytics, native social analytics) and confidence making data-driven recommendations.·        Excellent copywriting, editing, and communication skills with a creative flair.·        Analytical mindset with the ability to interpret data, identify trends, and adjust strategy accordingly.·        Fluent English required; proficiency in additional languages is a plus.·        Photoshop/Canva/video-editing skills are an advantage.·        Passion for tech and consumer electronics.·        Positive, collaborative, and proactive attitude.What you’ll get in returnPermanent Full Time (40 hours a week), Monday - FridayCompetitive Salary, Benefits and Bonus PlanFlexible hybrid working (2-3 days office)Optional Private Health Insurance & Dental InsurancePensionLife Assurance & Income Protection InsuranceEmployee Assistance Programme25 days holiday (increasing to 30 days after 5 years) & Bank HolidaysBirthday Day offBelkin Product Employee Discount ProgrammeWhat you’re getting intoWe’ve got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding – for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you’ll be motivated to pursue the ideal. Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you’ll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.Belkin is an Equal Opportunity and Affirmative Action Employer Disability and Veterans. We maintain a drug-free workplace.All candidates applying for a job in the EMEA region, please review the Applicant Privacy notice HERELocation:Kings Langley,",{"jsonldValid":27,"jsonld":1024},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Social Media and CRM Executive\",\"description\":\"\u003Ch2>Job Description:\u003C/h2>\u003Cp>\u003Cb>Who are we?\u003C/b>\u003C/p>\u003Cp>Today is where the future becomes reality, and that’s why we believe that every “today” should be extraordinary.  People-centric design and an obsession with details are at the core of what we do at Belkin.  We empower people to get more life out of every single day with our extensive range of products delivering power, protection, connectivity, audio, and smart home solutions.  From humble beginnings in a 1980s Southern California garage to celebrating over 40 years as a market leader and innovator, our ethos has always been about connection. As a diverse, global technology company, Belkin is still inspired and driven by the connection between people and technology.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003Cbr>As a member of the EMEA Social Media and CRM Marketing Team, you’ll play a key role in developing Belkin’s online presence, supporting the Social and CRM Manager to enhance the overall EMEA strategy. You’ll work across all core elements of\u003Cspan> \u003C/span>\u003Cb>organic and paid social media, influencer marketing, and CRM\u003C/b>\u003Cspan> \u003C/span>with the goal of increasing brand awareness, engagement, and sales revenue through innovative content and customer-centric experiences.\u003C/p>\u003Cp>Relationship management and attention to detail are critical, as you’ll be coordinating multiple projects, stakeholders, and deadlines simultaneously. You’ll be responsible for supporting the execution, delivery, and publishing of content across all EMEA social channels, while keeping a close eye on performance, trends, and best practices.\u003C/p>\u003Cp>\u003Cb>Who are you?\u003C/b>\u003Cbr>You’re a problem solver and social native who knows your way around all major platforms. You’re proactive, data-driven, and comfortable fine-tuning what goes in-feed while spotting emerging opportunities on new platforms. You balance creative storytelling with performance insights and thrive in a fast-paced environment where collaboration and agility are key.\u003C/p>\u003Cp>We’re looking for someone with both the expertise to deliver best-in-class social and CRM marketing and the ambition to grow further within Belkin. If you’re passionate about social media, CRM, and creating meaningful connections with consumers, this role is for you.\u003C/p>\u003Cp>\u003Cb>How you’ll do it\u003C/b>\u003Cbr>Your responsibilities will include:\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Coordinating content localisation with in-house translation and design teams.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Conception, planning, coordination, and execution of integrated digital campaigns across all online channels (owned website, email marketing, social media).\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Creating engaging, on-brand content and copy that communicates technical product information in a consumer-friendly and compelling way.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Supporting the scaling of our UGC and influencer program, including identifying micro-influencers and ambassadors to amplify brand reach.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Acting as an active community manager: monitoring engagement, responding to comments, and recommending improvements for customer support and brand interactions.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Assisting with paid social campaigns. From copywriting and creative input to optimisation and reporting.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Monitoring and analysing social media and CRM performance using analytics tools, providing actionable insights.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Supporting the development of\u003Cspan> \u003C/span>\u003Cb>data-driven email marketing campaigns, automated workflows, and personalised customer journeys\u003C/b>.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Collaborating with cross-functional teams to align social media and CRM activities with broader marketing initiatives, campaign calendars, and product launches.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Staying ahead of industry trends, platform updates, and emerging technologies to keep Belkin competitive.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Preparing monthly reports and presentations for stakeholders, with clear data storytelling.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Supporting the management of agency relationships and being the day-to-day contact for social media partners.\u003C/p>\u003Cp>\u003Cb>Skills you’ll need\u003C/b>\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>3–4 years of experience in social media marketing, digital marketing, or CRM roles (agency or in-house).\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Strong organisational skills with the ability to manage multiple projects and priorities in a fast-paced environment.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Excellent project management, timekeeping, and stakeholder management skills.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Experience with major platforms including\u003Cspan> \u003C/span>\u003Cb>Meta, TikTok, YouTube, and LinkedIn\u003C/b>\u003Cspan> \u003C/span>(scheduling, publishing, and community management).\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Proven ability to support and optimise\u003Cspan> \u003C/span>\u003Cb>paid social campaigns\u003C/b>.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Experience creating socially native content at scale.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Hands-on experience with enterprise-level CRM platforms (e.g. Salesforce Marketing Cloud, Klaviyo, HubSpot).\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Proficiency with analytics and reporting tools (e.g. Google Analytics, native social analytics) and confidence making data-driven recommendations.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Excellent copywriting, editing, and communication skills with a creative flair.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Analytical mindset with the ability to interpret data, identify trends, and adjust strategy accordingly.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Fluent English required; proficiency in additional languages is a plus.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Photoshop/Canva/video-editing skills are an advantage.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Passion for tech and consumer electronics.\u003C/p>\u003Cp>\u003Cspan>·\u003Cspan>        \u003C/span>\u003C/span>Positive, collaborative, and proactive attitude.\u003C/p>\u003Cp>\u003Cb>What you’ll get in return\u003C/b>\u003C/p>\u003Cul>\u003Cli>Permanent Full Time (40 hours a week), Monday - Friday\u003C/li>\u003Cli>Competitive Salary, Benefits and Bonus Plan\u003C/li>\u003Cli>Flexible hybrid working (2-3 days office)\u003C/li>\u003Cli>Optional Private Health Insurance & Dental Insurance\u003C/li>\u003Cli>Pension\u003C/li>\u003Cli>Life Assurance & Income Protection Insurance\u003C/li>\u003Cli>Employee Assistance Programme\u003C/li>\u003Cli>25 days holiday (increasing to 30 days after 5 years) & Bank Holidays\u003C/li>\u003Cli>Birthday Day off\u003C/li>\u003Cli>Belkin Product Employee Discount Programme\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>What you’re getting into\u003C/b>\u003C/h2>\u003Cp>\u003Cbr>We’ve got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding – for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.\u003C/p>\u003Cp>\u003Cbr>You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you’ll be motivated to pursue the ideal. \u003C/p>\u003Cp>\u003Cbr>Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you’ll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.\u003C/p>\u003Cp>Belkin is an Equal Opportunity and Affirmative Action Employer Disability and Veterans. We maintain a drug-free workplace.\u003C/p>\u003Cp>All candidates applying for a job in the EMEA region, please review the Applicant Privacy notice HERE\u003C/p>\u003Ch2>Location:\u003C/h2>Kings Langley,\",\"datePosted\":\"2026-05-20T09:29:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Belkin\",\"sameAs\":\"http://www.belkin.com\",\"logo\":\"https://logo.clearbit.com/belkin.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Belkin\",\"value\":\"784141140926e42fa4a95da142736536e7342dcd2569c3434fc4353451d54e79\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Kings Langley\",\"addressCountry\":\"Kings Langley\"}}}",{"id":1026,"slug":1027,"title":1028,"companyname":1029,"companylogo":1030,"companyTagline":1031,"companyIndustry":390,"city":1032,"country":68,"remote":15,"employmentType":1033,"department":18,"content_html":1034,"content_text":1035,"years":21,"createdAt":1036,"updatedAtISO":1037,"postedAtISO":1038,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":76,"schema":1039},"7c06c0f23befbc4ab9aecddd33709bdba1fd7e37f35407002e09f9ba980ac86b","crm-email-and-sms-specialist-at-good-american-474e38aaca","CRM (Email and SMS) Specialist","GOOD AMERICAN","https://logo.clearbit.com/goodamerican.com","A new generation lifestyle brand for the empowered woman who wants to make the most of herself, inside and out.","Los Angeles",[17],"\u003Cp>Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power. Offering quality, style, and substance in every size — 00-32, we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape. The brand was launched in October 2016, by Emma Grede and Khloé Kardashian, to empower all women to celebrate their bodies with confidence by offering high-quality designs in all sizes. What started as the largest denim launch in history, has evolved into an iconic and inclusive fashion line of denim, ready-to-wear, swim, and accessories.\u003C/p>\u003Cbr>\u003Cp>As the CRM Specialist, you will support the development and execution of our email and SMS strategies to grow customer loyalty, engagement, and repeat revenue. You'll play a hands-on role across the customer lifecycle — building segmentation & testing plans, supporting automation flows, and helping deliver personalized messaging that deepens brand connection. \u003C/p>\n\u003Cp>This role is ideal for a detail-oriented marketer who thrives in execution, is eager to develop strategic skills, and is looking to grow into a team leadership role over time. You'll work closely with the ecommerce and creative teams to ensure retention initiatives are tightly aligned with new product launches, brand initiatives, and seasonal trends.\u003C/p>\u003Cbr>\u003Ch2>Responsibilities:\u003C/h2>\n\u003Cul>\n\u003Cli>Execute and manage the email and SMS marketing calendar, ensuring campaigns align with product launches, key events, and seasonal trends.\u003C/li>\n\u003Cli>Build, test, QA, and schedule all email and SMS campaigns in close collaboration with the eCommerce and Creative teams.\u003C/li>\n\u003Cli>Support the development and maintenance of segmentation strategies to target customers across lifecycle stages — for both campaigns and automations.\u003C/li>\n\u003Cli>Assist in optimizing and updating automated flows for seasonal launches, promotions, and key retention moments (e.g., welcome series, abandonment flows, back-in-stock, post-purchase & other flows).\u003C/li>\n\u003Cli>Own newsletter and lifecycle performance reporting, providing weekly and monthly hindsights to surface insights and growth opportunities.\u003C/li>\n\u003Cli>Collaborate cross-functionally with eCommerce, Merchandising, Marketing and Creative teams to ensure accurate and timely campaign execution.\u003C/li>\n\u003Cli>Conduct QA across campaigns to ensure accuracy in links, segmentation, and creative.\u003C/li>\n\u003Cli>Regularly analyze audience engagement and contribute data-driven recommendations to improve targeting, cadence, and messaging.\u003C/li>\n\u003Cli>Monitor competitors and industry trends to flag opportunities for testing and enhancement.\u003C/li>\n\u003Cli>Support A/B testing initiatives across subject lines, content, offers, and send times — documenting results and applying learnings.\u003C/li>\n\u003Cli>Partner with internal teams and external platform support to troubleshoot issues and develop technical solutions across email and SMS programs.\u003C/li>\n\u003Cli>Take initiative in learning platform capabilities and independently resolving technical challenges as they arise.\u003C/li>\n\n\n\n\u003C/ul>\u003Cbr>\u003Ch2>Qualifications:\u003C/h2>\n\u003Ch2>Qualifications\u003C/h2>\n\u003Cul>\n\u003Cli>1–3 years of experience in email, SMS or CRM marketing, ideally within fashion, apparel, or a DTC brand.\u003C/li>\n\u003Cli>Hands-on experience with ESP platforms required; Klaviyo experience strongly preferred.\u003C/li>\n\u003Cli>Solid understanding of email and SMS marketing best practices, including segmentation, deliverability basics, compliance (CAN-SPAM, TCPA), and performance metrics.\u003C/li>\n\u003Cli>Strong technical curiosity with a willingness to learn and develop expertise in CRM platforms, including troubleshooting and problem-solving independently.\u003C/li>\n\u003Cli>Strong organizational skills — you're great at meeting deadlines, managing multiple tasks, and keeping projects on track.\u003C/li>\n\u003Cli>Analytical mindset — you enjoy pulling reports, identifying trends, and turning data into actionable recommendations.\u003C/li>\n\u003Cli>Familiarity with basic HTML/CSS and UTM tracking links is a plus.\u003C/li>\n\u003Cli>Interest in fashion, brand storytelling, and customer-centric marketing; ability to quickly absorb brand voice and customer perspective.\u003C/li>\n\u003Cli>A collaborative team player with a positive, can-do attitude — no task is too small, and you're hungry to grow into a leadership role.\u003C/li>\n\n\n\u003C/ul>\u003Cbr>\u003Cp>Please note that this role requires to be onsite four days a week. \u003C/p>\u003Cbr>\u003Cp>At Good American, we believe that a diverse and inclusive workplace drives innovation and success. We are committed to creating an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome applicants from all backgrounds and encourage individuals of all races, gender identities, ages, religions, sexual orientations, abilities, and veteran statuses to apply.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>\u003Cu>WE ARE B CORP CERTIFIED!\u003C/u>\u003C/b>\u003C/p>\u003Cp>As our business has grown, so has our responsibility to our community, our planet, and our operations. Being B Corp certified means we will continue to prioritize people and the planet alongside profit.\u003C/p>","Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power. Offering quality, style, and substance in every size — 00-32, we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape. The brand was launched in October 2016, by Emma Grede and Khloé Kardashian, to empower all women to celebrate their bodies with confidence by offering high-quality designs in all sizes. What started as the largest denim launch in history, has evolved into an iconic and inclusive fashion line of denim, ready-to-wear, swim, and accessories.As the CRM Specialist, you will support the development and execution of our email and SMS strategies to grow customer loyalty, engagement, and repeat revenue. You'll play a hands-on role across the customer lifecycle — building segmentation & testing plans, supporting automation flows, and helping deliver personalized messaging that deepens brand connection. \nThis role is ideal for a detail-oriented marketer who thrives in execution, is eager to develop strategic skills, and is looking to grow into a team leadership role over time. You'll work closely with the ecommerce and creative teams to ensure retention initiatives are tightly aligned with new product launches, brand initiatives, and seasonal trends.Responsibilities:\n\nExecute and manage the email and SMS marketing calendar, ensuring campaigns align with product launches, key events, and seasonal trends.\nBuild, test, QA, and schedule all email and SMS campaigns in close collaboration with the eCommerce and Creative teams.\nSupport the development and maintenance of segmentation strategies to target customers across lifecycle stages — for both campaigns and automations.\nAssist in optimizing and updating automated flows for seasonal launches, promotions, and key retention moments (e.g., welcome series, abandonment flows, back-in-stock, post-purchase & other flows).\nOwn newsletter and lifecycle performance reporting, providing weekly and monthly hindsights to surface insights and growth opportunities.\nCollaborate cross-functionally with eCommerce, Merchandising, Marketing and Creative teams to ensure accurate and timely campaign execution.\nConduct QA across campaigns to ensure accuracy in links, segmentation, and creative.\nRegularly analyze audience engagement and contribute data-driven recommendations to improve targeting, cadence, and messaging.\nMonitor competitors and industry trends to flag opportunities for testing and enhancement.\nSupport A/B testing initiatives across subject lines, content, offers, and send times — documenting results and applying learnings.\nPartner with internal teams and external platform support to troubleshoot issues and develop technical solutions across email and SMS programs.\nTake initiative in learning platform capabilities and independently resolving technical challenges as they arise.\n\n\n\nQualifications:\nQualifications\n\n1–3 years of experience in email, SMS or CRM marketing, ideally within fashion, apparel, or a DTC brand.\nHands-on experience with ESP platforms required; Klaviyo experience strongly preferred.\nSolid understanding of email and SMS marketing best practices, including segmentation, deliverability basics, compliance (CAN-SPAM, TCPA), and performance metrics.\nStrong technical curiosity with a willingness to learn and develop expertise in CRM platforms, including troubleshooting and problem-solving independently.\nStrong organizational skills — you're great at meeting deadlines, managing multiple tasks, and keeping projects on track.\nAnalytical mindset — you enjoy pulling reports, identifying trends, and turning data into actionable recommendations.\nFamiliarity with basic HTML/CSS and UTM tracking links is a plus.\nInterest in fashion, brand storytelling, and customer-centric marketing; ability to quickly absorb brand voice and customer perspective.\nA collaborative team player with a positive, can-do attitude — no task is too small, and you're hungry to grow into a leadership role.\n\n\nPlease note that this role requires to be onsite four days a week. At Good American, we believe that a diverse and inclusive workplace drives innovation and success. We are committed to creating an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome applicants from all backgrounds and encourage individuals of all races, gender identities, ages, religions, sexual orientations, abilities, and veteran statuses to apply.WE ARE B CORP CERTIFIED!As our business has grown, so has our responsibility to our community, our planet, and our operations. Being B Corp certified means we will continue to prioritize people and the planet alongside profit.",1779269226000,"2026-05-20 11:29:49","2026-04-15T21:49:14.196Z",{"jsonldValid":27,"jsonld":1040},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM (Email and SMS) Specialist\",\"description\":\"\u003Cp>Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power. Offering quality, style, and substance in every size — 00-32, we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape. The brand was launched in October 2016, by Emma Grede and Khloé Kardashian, to empower all women to celebrate their bodies with confidence by offering high-quality designs in all sizes. What started as the largest denim launch in history, has evolved into an iconic and inclusive fashion line of denim, ready-to-wear, swim, and accessories.\u003C/p>\u003Cbr>\u003Cp>As the CRM Specialist, you will support the development and execution of our email and SMS strategies to grow customer loyalty, engagement, and repeat revenue. You'll play a hands-on role across the customer lifecycle — building segmentation & testing plans, supporting automation flows, and helping deliver personalized messaging that deepens brand connection. \u003C/p>\\n\u003Cp>This role is ideal for a detail-oriented marketer who thrives in execution, is eager to develop strategic skills, and is looking to grow into a team leadership role over time. You'll work closely with the ecommerce and creative teams to ensure retention initiatives are tightly aligned with new product launches, brand initiatives, and seasonal trends.\u003C/p>\u003Cbr>\u003Ch2>Responsibilities:\u003C/h2>\\n\u003Cul>\\n\u003Cli>Execute and manage the email and SMS marketing calendar, ensuring campaigns align with product launches, key events, and seasonal trends.\u003C/li>\\n\u003Cli>Build, test, QA, and schedule all email and SMS campaigns in close collaboration with the eCommerce and Creative teams.\u003C/li>\\n\u003Cli>Support the development and maintenance of segmentation strategies to target customers across lifecycle stages — for both campaigns and automations.\u003C/li>\\n\u003Cli>Assist in optimizing and updating automated flows for seasonal launches, promotions, and key retention moments (e.g., welcome series, abandonment flows, back-in-stock, post-purchase & other flows).\u003C/li>\\n\u003Cli>Own newsletter and lifecycle performance reporting, providing weekly and monthly hindsights to surface insights and growth opportunities.\u003C/li>\\n\u003Cli>Collaborate cross-functionally with eCommerce, Merchandising, Marketing and Creative teams to ensure accurate and timely campaign execution.\u003C/li>\\n\u003Cli>Conduct QA across campaigns to ensure accuracy in links, segmentation, and creative.\u003C/li>\\n\u003Cli>Regularly analyze audience engagement and contribute data-driven recommendations to improve targeting, cadence, and messaging.\u003C/li>\\n\u003Cli>Monitor competitors and industry trends to flag opportunities for testing and enhancement.\u003C/li>\\n\u003Cli>Support A/B testing initiatives across subject lines, content, offers, and send times — documenting results and applying learnings.\u003C/li>\\n\u003Cli>Partner with internal teams and external platform support to troubleshoot issues and develop technical solutions across email and SMS programs.\u003C/li>\\n\u003Cli>Take initiative in learning platform capabilities and independently resolving technical challenges as they arise.\u003C/li>\\n\\n\\n\\n\u003C/ul>\u003Cbr>\u003Ch2>Qualifications:\u003C/h2>\\n\u003Ch2>Qualifications\u003C/h2>\\n\u003Cul>\\n\u003Cli>1–3 years of experience in email, SMS or CRM marketing, ideally within fashion, apparel, or a DTC brand.\u003C/li>\\n\u003Cli>Hands-on experience with ESP platforms required; Klaviyo experience strongly preferred.\u003C/li>\\n\u003Cli>Solid understanding of email and SMS marketing best practices, including segmentation, deliverability basics, compliance (CAN-SPAM, TCPA), and performance metrics.\u003C/li>\\n\u003Cli>Strong technical curiosity with a willingness to learn and develop expertise in CRM platforms, including troubleshooting and problem-solving independently.\u003C/li>\\n\u003Cli>Strong organizational skills — you're great at meeting deadlines, managing multiple tasks, and keeping projects on track.\u003C/li>\\n\u003Cli>Analytical mindset — you enjoy pulling reports, identifying trends, and turning data into actionable recommendations.\u003C/li>\\n\u003Cli>Familiarity with basic HTML/CSS and UTM tracking links is a plus.\u003C/li>\\n\u003Cli>Interest in fashion, brand storytelling, and customer-centric marketing; ability to quickly absorb brand voice and customer perspective.\u003C/li>\\n\u003Cli>A collaborative team player with a positive, can-do attitude — no task is too small, and you're hungry to grow into a leadership role.\u003C/li>\\n\\n\\n\u003C/ul>\u003Cbr>\u003Cp>Please note that this role requires to be onsite four days a week. \u003C/p>\u003Cbr>\u003Cp>At Good American, we believe that a diverse and inclusive workplace drives innovation and success. We are committed to creating an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome applicants from all backgrounds and encourage individuals of all races, gender identities, ages, religions, sexual orientations, abilities, and veteran statuses to apply.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>\u003Cu>WE ARE B CORP CERTIFIED!\u003C/u>\u003C/b>\u003C/p>\u003Cp>As our business has grown, so has our responsibility to our community, our planet, and our operations. Being B Corp certified means we will continue to prioritize people and the planet alongside profit.\u003C/p>\",\"datePosted\":\"2026-04-15T21:49:14.196Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"GOOD AMERICAN\",\"sameAs\":\"https://www.goodamerican.com\",\"logo\":\"https://logo.clearbit.com/goodamerican.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"GOOD AMERICAN\",\"value\":\"7c06c0f23befbc4ab9aecddd33709bdba1fd7e37f35407002e09f9ba980ac86b\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Los Angeles\",\"addressRegion\":\"CA\",\"addressCountry\":\"CA\"}}}",{"id":1042,"slug":1043,"title":198,"companyname":1044,"companylogo":1045,"companyTagline":1046,"companyIndustry":1047,"city":1048,"country":627,"remote":15,"employmentType":1049,"department":18,"content_html":1050,"content_text":1051,"years":21,"createdAt":1036,"updatedAtISO":1037,"postedAtISO":1052,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":1053},"debbd5ef3ac210adfed51dc1fa1b373a60bc3a82dfecc8097efcd8ec12487e73","crm-executive-at-betway-group-0511e9891b","Betway Group","https://logo.clearbit.com/betwaygroup.com","A global leader in online betting and gaming.","Gambling Facilities and Casinos","North London",[17],"\u003Cp>On average it takes 5 minutes to apply for this role.\u003C/p>\u003Cp>Kick-start your career in the online gaming world and experience the very latest in technology and innovation. \u003Cbr> \u003Cbr>Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! \u003Cbr> \u003C/p>\u003Cp>Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..\u003C/p>\u003Cp>\u003Cb>Department:\u003C/b> CRM\u003C/p>\u003Cp>\u003Cb>Reporting to: \u003C/b>CRM Manager - UK\u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b>\u003C/p>\u003Cp>We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.\u003C/p>\u003Cp>At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.\u003C/p>\u003Cp>\u003Cb>Who we’re looking for\u003C/b>\u003C/p>\u003Cp>We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\u003C/p>\u003Cp>Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.\u003C/p>\u003Cp>\u003Cb>Why we need you\u003C/b>\u003C/p>\u003Cp>We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.\u003C/p>\u003Cp>If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\u003C/p>\u003Cp>As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003C/p>\u003Cp>You’ll take ownership of work that gives us our competitive edge, including:\u003C/p>\u003Cul>\u003Cli>Being key contributor to the Sports & Casino communications and promotions strategy for the UK market. With a stronger focus on the casino side.\u003C/li>\u003Cli>Analysing and summarising customer data using Tableau dashboards to spot trends and patterns; bringing together data from various sources (CRM tools, excel sheets etc.)\u003C/li>\u003Cli>Managing projects with involvement in all Retention and Marketing processes starting from planning up until execution and reporting\u003C/li>\u003Cli>Managing content creation with the help of the creative team\u003C/li>\u003Cli>Ensuring the Betway website is up to date across all platforms (mobile & desktop)\u003C/li>\u003Cli>Troubleshooting of issues with automated comms and workflows\u003C/li>\u003Cli>Liaison with external Casino providers regarding new game releases and promotional opportunities\u003C/li>\u003Cli>Managing a range of communication tools – email, SMS, push notification, in-app messaging, landing pages etc.\u003C/li>\u003Cli>Scheduling the promotional and communications calendars with stakeholders in the same regional team\u003C/li>\u003Cli>Profiling players to create specific segments and offers\u003C/li>\u003Cli>Managing the execution and delivery of new workflows\u003C/li>\u003Cli>Liaising with Compliance and CRMX to understand any new required workflows needed and manage the execution of these\u003C/li>\u003Cli>Reviewing and reporting on communications, website content and games’ performance which includes\u003C/li>\u003Cli>Working with Analytics Department and Reporting Specialist on creating automated reports.\u003C/li>\u003C/ul>\u003Cp>This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.\u003C/p>\u003Cp>\u003Cb>What you’ll bring\u003C/b>\u003Cbr>You’re someone who brings:\u003C/p>\u003Cul>\u003Cli>Clear, confident communication (written and verbal), and the ability to breakdown complex ideas\u003C/li>\u003Cli>A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals\u003C/li>\u003Cli>Strong organisational skills and the ability to manage multiple projects without dropping the ball\u003C/li>\u003Cli>Exceptional attention to detail and a commitment to high‑quality work\u003C/li>\u003Cli>Adaptability – you stay sharp, productive and positive in fast‑moving environments\u003C/li>\u003Cli>Experience within i-gaming, specifically the Casino side\u003C/li>\u003Cli>Tech-savvy and comfortable learning and working with advanced systems.\u003C/li>\u003Cli>Ability to manage multiple assignments whilst liaising with a variety of stakeholders.\u003C/li>\u003Cli>Analytical skills\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Desirable skills you’ve got up your sleeve\u003C/b>\u003C/p>\u003Cp>It would be great if you also have some the following skills:\u003C/p>\u003Cul>\u003Cli>In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends\u003C/li>\u003Cli>Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations\u003C/li>\u003Cli>Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards\u003C/li>\u003Cli>Experience in developing and executing customer retention strategies\u003C/li>\u003Cli>Experience in utilising Salesforce Marketing Cloud / Adobe CDP (Content Builder, Journey Builder etc.).\u003C/li>\u003Cli>Experience in working in a similar role.\u003C/li>\u003Cli>Good knowledge of Excel.\u003C/li>\u003Cli>Experience in working in an online business.\u003C/li>\u003Cli>Strong problem-solving skills in understanding and diagnosing solutions.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our values are non-negotiables\u003C/b>\u003C/p>\u003Cp>Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\u003C/p>\u003Cp>These competencies are:\u003C/p>\u003Cul>\u003Cli>Adaptability\u003C/li>\u003Cli>Ownership and accountability\u003C/li>\u003Cli>Initiating action\u003C/li>\u003Cli>Resilience\u003C/li>\u003Cli>Team orientation\u003C/li>\u003Cli>Integrity\u003C/li>\u003Cli>Innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you’ll get back\u003C/b>\u003C/p>\u003Cp>We invest in your growth and wellbeing, so you can bring your best:\u003C/p>\u003Cul>\u003Cli>\u003Cb>Supergrowth is real here.\u003C/b> Our learning and development programmes give you the tools, training and opportunities to level up fast.\u003C/li>\u003Cli>\u003Cb>Your progress matters\u003C/b>. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\u003C/li>\u003Cli>\u003Cb>Support that has your back\u003C/b>. Our Employee Assistance Programme offers resources for you and your family.\u003C/li>\u003Cli>Vitality Health Care\u003C/li>\u003Cli>Unum Dental\u003C/li>\u003Cli>Life Assurance & Income Protection\u003C/li>\u003Cli>Tusker car scheme\u003C/li>\u003Cli>Cycle to Work\u003C/li>\u003Cli>Retail discounts\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ready to feel superclass?\u003C/b>\u003C/p>\u003Cp>At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Game on!\u003C/i>\u003C/b>\u003C/p>\u003Cp>Should you not hear from us within 2 weeks, please assume your application has not been successful.\u003C/p>","On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation.  Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique!  Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..Department: CRMReporting to: CRM Manager - UKWho we areWe’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.Who we’re looking forWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.Why we need youWe’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.What you’ll doYou’ll take ownership of work that gives us our competitive edge, including:Being key contributor to the Sports & Casino communications and promotions strategy for the UK market. With a stronger focus on the casino side.Analysing and summarising customer data using Tableau dashboards to spot trends and patterns; bringing together data from various sources (CRM tools, excel sheets etc.)Managing projects with involvement in all Retention and Marketing processes starting from planning up until execution and reportingManaging content creation with the help of the creative teamEnsuring the Betway website is up to date across all platforms (mobile & desktop)Troubleshooting of issues with automated comms and workflowsLiaison with external Casino providers regarding new game releases and promotional opportunitiesManaging a range of communication tools – email, SMS, push notification, in-app messaging, landing pages etc.Scheduling the promotional and communications calendars with stakeholders in the same regional teamProfiling players to create specific segments and offersManaging the execution and delivery of new workflowsLiaising with Compliance and CRMX to understand any new required workflows needed and manage the execution of theseReviewing and reporting on communications, website content and games’ performance which includesWorking with Analytics Department and Reporting Specialist on creating automated reports.This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.What you’ll bringYou’re someone who brings:Clear, confident communication (written and verbal), and the ability to breakdown complex ideasA collaborative mindset, working smoothly with cross‑functional teams to hit shared goalsStrong organisational skills and the ability to manage multiple projects without dropping the ballExceptional attention to detail and a commitment to high‑quality workAdaptability – you stay sharp, productive and positive in fast‑moving environmentsExperience within i-gaming, specifically the Casino sideTech-savvy and comfortable learning and working with advanced systems.Ability to manage multiple assignments whilst liaising with a variety of stakeholders.Analytical skillsDesirable skills you’ve got up your sleeveIt would be great if you also have some the following skills:In-depth knowledge of sports betting markets, including odds calculation, betting types and market trendsPrevious experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulationsFamiliarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standardsExperience in developing and executing customer retention strategiesExperience in utilising Salesforce Marketing Cloud / Adobe CDP (Content Builder, Journey Builder etc.).Experience in working in a similar role.Good knowledge of Excel.Experience in working in an online business.Strong problem-solving skills in understanding and diagnosing solutions.Our values are non-negotiablesOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are:AdaptabilityOwnership and accountabilityInitiating actionResilienceTeam orientationIntegrityInnovationWhat you’ll get backWe invest in your growth and wellbeing, so you can bring your best:Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.Support that has your back. Our Employee Assistance Programme offers resources for you and your family.Vitality Health CareUnum DentalLife Assurance & Income ProtectionTusker car schemeCycle to WorkRetail discountsReady to feel superclass?At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.Game on!Should you not hear from us within 2 weeks, please assume your application has not been successful.","2026-05-20T09:29:49.000Z",{"jsonldValid":27,"jsonld":1054},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Executive\",\"description\":\"\u003Cp>On average it takes 5 minutes to apply for this role.\u003C/p>\u003Cp>Kick-start your career in the online gaming world and experience the very latest in technology and innovation. \u003Cbr> \u003Cbr>Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! \u003Cbr> \u003C/p>\u003Cp>Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..\u003C/p>\u003Cp>\u003Cb>Department:\u003C/b> CRM\u003C/p>\u003Cp>\u003Cb>Reporting to: \u003C/b>CRM Manager - UK\u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b>\u003C/p>\u003Cp>We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.\u003C/p>\u003Cp>At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.\u003C/p>\u003Cp>\u003Cb>Who we’re looking for\u003C/b>\u003C/p>\u003Cp>We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\u003C/p>\u003Cp>Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.\u003C/p>\u003Cp>\u003Cb>Why we need you\u003C/b>\u003C/p>\u003Cp>We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.\u003C/p>\u003Cp>If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\u003C/p>\u003Cp>As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003C/p>\u003Cp>You’ll take ownership of work that gives us our competitive edge, including:\u003C/p>\u003Cul>\u003Cli>Being key contributor to the Sports & Casino communications and promotions strategy for the UK market. With a stronger focus on the casino side.\u003C/li>\u003Cli>Analysing and summarising customer data using Tableau dashboards to spot trends and patterns; bringing together data from various sources (CRM tools, excel sheets etc.)\u003C/li>\u003Cli>Managing projects with involvement in all Retention and Marketing processes starting from planning up until execution and reporting\u003C/li>\u003Cli>Managing content creation with the help of the creative team\u003C/li>\u003Cli>Ensuring the Betway website is up to date across all platforms (mobile & desktop)\u003C/li>\u003Cli>Troubleshooting of issues with automated comms and workflows\u003C/li>\u003Cli>Liaison with external Casino providers regarding new game releases and promotional opportunities\u003C/li>\u003Cli>Managing a range of communication tools – email, SMS, push notification, in-app messaging, landing pages etc.\u003C/li>\u003Cli>Scheduling the promotional and communications calendars with stakeholders in the same regional team\u003C/li>\u003Cli>Profiling players to create specific segments and offers\u003C/li>\u003Cli>Managing the execution and delivery of new workflows\u003C/li>\u003Cli>Liaising with Compliance and CRMX to understand any new required workflows needed and manage the execution of these\u003C/li>\u003Cli>Reviewing and reporting on communications, website content and games’ performance which includes\u003C/li>\u003Cli>Working with Analytics Department and Reporting Specialist on creating automated reports.\u003C/li>\u003C/ul>\u003Cp>This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.\u003C/p>\u003Cp>\u003Cb>What you’ll bring\u003C/b>\u003Cbr>You’re someone who brings:\u003C/p>\u003Cul>\u003Cli>Clear, confident communication (written and verbal), and the ability to breakdown complex ideas\u003C/li>\u003Cli>A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals\u003C/li>\u003Cli>Strong organisational skills and the ability to manage multiple projects without dropping the ball\u003C/li>\u003Cli>Exceptional attention to detail and a commitment to high‑quality work\u003C/li>\u003Cli>Adaptability – you stay sharp, productive and positive in fast‑moving environments\u003C/li>\u003Cli>Experience within i-gaming, specifically the Casino side\u003C/li>\u003Cli>Tech-savvy and comfortable learning and working with advanced systems.\u003C/li>\u003Cli>Ability to manage multiple assignments whilst liaising with a variety of stakeholders.\u003C/li>\u003Cli>Analytical skills\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Desirable skills you’ve got up your sleeve\u003C/b>\u003C/p>\u003Cp>It would be great if you also have some the following skills:\u003C/p>\u003Cul>\u003Cli>In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends\u003C/li>\u003Cli>Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations\u003C/li>\u003Cli>Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards\u003C/li>\u003Cli>Experience in developing and executing customer retention strategies\u003C/li>\u003Cli>Experience in utilising Salesforce Marketing Cloud / Adobe CDP (Content Builder, Journey Builder etc.).\u003C/li>\u003Cli>Experience in working in a similar role.\u003C/li>\u003Cli>Good knowledge of Excel.\u003C/li>\u003Cli>Experience in working in an online business.\u003C/li>\u003Cli>Strong problem-solving skills in understanding and diagnosing solutions.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our values are non-negotiables\u003C/b>\u003C/p>\u003Cp>Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\u003C/p>\u003Cp>These competencies are:\u003C/p>\u003Cul>\u003Cli>Adaptability\u003C/li>\u003Cli>Ownership and accountability\u003C/li>\u003Cli>Initiating action\u003C/li>\u003Cli>Resilience\u003C/li>\u003Cli>Team orientation\u003C/li>\u003Cli>Integrity\u003C/li>\u003Cli>Innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you’ll get back\u003C/b>\u003C/p>\u003Cp>We invest in your growth and wellbeing, so you can bring your best:\u003C/p>\u003Cul>\u003Cli>\u003Cb>Supergrowth is real here.\u003C/b> Our learning and development programmes give you the tools, training and opportunities to level up fast.\u003C/li>\u003Cli>\u003Cb>Your progress matters\u003C/b>. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\u003C/li>\u003Cli>\u003Cb>Support that has your back\u003C/b>. Our Employee Assistance Programme offers resources for you and your family.\u003C/li>\u003Cli>Vitality Health Care\u003C/li>\u003Cli>Unum Dental\u003C/li>\u003Cli>Life Assurance & Income Protection\u003C/li>\u003Cli>Tusker car scheme\u003C/li>\u003Cli>Cycle to Work\u003C/li>\u003Cli>Retail discounts\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ready to feel superclass?\u003C/b>\u003C/p>\u003Cp>At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Game on!\u003C/i>\u003C/b>\u003C/p>\u003Cp>Should you not hear from us within 2 weeks, please assume your application has not been successful.\u003C/p>\",\"datePosted\":\"2026-05-20T09:29:49.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Betway Group\",\"sameAs\":\"http://betwaygroup.com/\",\"logo\":\"https://logo.clearbit.com/betwaygroup.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Betway Group\",\"value\":\"debbd5ef3ac210adfed51dc1fa1b373a60bc3a82dfecc8097efcd8ec12487e73\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"North London\",\"addressRegion\":\"UK\",\"addressCountry\":\"GB\"}}}",{"id":1056,"slug":1057,"title":198,"companyname":1044,"companylogo":1045,"companyTagline":1046,"companyIndustry":1047,"city":1058,"country":646,"remote":15,"employmentType":1059,"department":18,"content_html":1060,"content_text":1061,"years":21,"createdAt":1036,"updatedAtISO":1037,"postedAtISO":1052,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":399,"schema":1062},"2e383bc2a9e6cdd1fa9def04a231c3367f61c50059214c5c7ddfacafc20b4f16","crm-executive-at-betway-group-24e0e58e8d","Madrid",[17],"\u003Cp>On average it takes 5 minutes to apply for this role.\u003C/p>\u003Cp>Kick-start your career in the online gaming world and experience the very latest in technology and innovation. \u003Cbr> \u003Cbr>Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! \u003Cbr> \u003C/p>\u003Cp>Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..\u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b>\u003C/p>\u003Cp>We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.\u003C/p>\u003Cp>At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.\u003C/p>\u003Cp>\u003Cb>Who we’re looking for\u003C/b>\u003C/p>\u003Cp>We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\u003C/p>\u003Cp>Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.\u003C/p>\u003Cp>\u003Cb>Why we need you\u003C/b>\u003C/p>\u003Cp>We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.\u003C/p>\u003Cp>If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\u003C/p>\u003Cp>As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs.\u003C/p>\u003Cp>Your drive and ideas will help us excel at CRM, move faster, improve smarter, and stay ahead of the game.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003C/p>\u003Cp>You’ll take ownership of work that gives us our competitive edge, including:\u003C/p>\u003Cul>\u003Cli>Execution and ownership of sports CRM campaigns for respective market/s\u003C/li>\u003Cli>Managing the sports automated lifecycle, ensuring onboarding, active & reactivation campaigns are being regularly optimised, tested & reported on to maximise KPIs\u003C/li>\u003Cli>Ownership of main sports loyalty programmes (Free Bet Club, Boost Tokens & Price Boosts), ensuring they are regularly refined and tested to deliver against Retention Rates & Player Value goals\u003C/li>\u003Cli>Owning and executing large event-based campaigns (eg. World Cups/Euros), which are used in both acquisition & retention channels\u003C/li>\u003Cli>Executing additional ad hoc campaigns around x-sells and sponsorship activation giveaways\u003C/li>\u003Cli>Managing a range of communication tools – email, SMS, push notification, in-app messaging\u003C/li>\u003Cli>Managing content creation with the help of the creative department\u003C/li>\u003Cli>Ensuring the Betway websites are up to date and optimised, particularly the app & mobile site\u003C/li>\u003Cli>Regular competitor analysis to better understand our positioning in the market\u003C/li>\u003C/ul>\u003Cp>This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.\u003C/p>\u003Cp>\u003Cb>What you’ll bring\u003C/b>\u003Cbr>You’re someone who brings:\u003C/p>\u003Cul>\u003Cli>Clear, confident communication (written and verbal), and the ability to breakdown complex ideas\u003C/li>\u003Cli>A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals\u003C/li>\u003Cli>Strong organisational skills and the ability to manage multiple projects without dropping the ball\u003C/li>\u003Cli>Exceptional attention to detail and a commitment to high‑quality work\u003C/li>\u003Cli>Adaptability – you stay sharp, productive and positive in fast‑moving environments\u003C/li>\u003Cli>Passion for CRM and data insights\u003C/li>\u003Cli>Project management and delivery focused\u003C/li>\u003Cli>Fluency in both Spanish and English\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desirable skills you’ve got up your sleeve\u003C/b>\u003C/p>\u003Cp>It would be great if you also have some the following skills:\u003C/p>\u003Cul>\u003Cli>In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends\u003C/li>\u003Cli>Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations\u003C/li>\u003Cli>Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards\u003C/li>\u003Cli>Experience in developing and executing customer retention strategies\u003C/li>\u003Cli>Knowledge of sports betting\u003C/li>\u003Cli>Exposure and good knowledge of a content management system\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our values are non-negotiables\u003C/b>\u003C/p>\u003Cp>Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\u003C/p>\u003Cp>These competencies are:\u003C/p>\u003Cul>\u003Cli>Adaptability\u003C/li>\u003Cli>Ownership and accountability\u003C/li>\u003Cli>Initiating action\u003C/li>\u003Cli>Resilience\u003C/li>\u003Cli>Team orientation\u003C/li>\u003Cli>Integrity\u003C/li>\u003Cli>Innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you’ll get back\u003C/b>\u003C/p>\u003Cp>We invest in your growth and wellbeing, so you can bring your best:\u003C/p>\u003Cul>\u003Cli>\u003Cb>Supergrowth is real here.\u003C/b> Our learning and development programmes give you the tools, training and opportunities to level up fast.\u003C/li>\u003Cli>\u003Cb>Your progress matters\u003C/b>. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\u003C/li>\u003Cli>\u003Cb>Support that has your back\u003C/b>. Our Employee Assistance Programme offers resources for you and your family.\u003C/li>\u003Cli>\u003Cb>Health insurance\u003C/b>\u003C/li>\u003Cli>\u003Cb>Life assurance\u003C/b>\u003C/li>\u003Cli>\u003Cb>Income protection \u003C/b>\u003C/li>\u003Cli>\u003Cb>Pension scheme\u003C/b>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ready to feel superclass?\u003C/b>\u003C/p>\u003Cp>At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Game on!\u003C/i>\u003C/b>\u003C/p>\u003Cp>Should you not hear from us within 2 weeks, please assume your application has not been successful.\u003C/p>","On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation.  Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique!  Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..Who we areWe’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.Who we’re looking forWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.Why we need youWe’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs.Your drive and ideas will help us excel at CRM, move faster, improve smarter, and stay ahead of the game.What you’ll doYou’ll take ownership of work that gives us our competitive edge, including:Execution and ownership of sports CRM campaigns for respective market/sManaging the sports automated lifecycle, ensuring onboarding, active & reactivation campaigns are being regularly optimised, tested & reported on to maximise KPIsOwnership of main sports loyalty programmes (Free Bet Club, Boost Tokens & Price Boosts), ensuring they are regularly refined and tested to deliver against Retention Rates & Player Value goalsOwning and executing large event-based campaigns (eg. World Cups/Euros), which are used in both acquisition & retention channelsExecuting additional ad hoc campaigns around x-sells and sponsorship activation giveawaysManaging a range of communication tools – email, SMS, push notification, in-app messagingManaging content creation with the help of the creative departmentEnsuring the Betway websites are up to date and optimised, particularly the app & mobile siteRegular competitor analysis to better understand our positioning in the marketThis list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.What you’ll bringYou’re someone who brings:Clear, confident communication (written and verbal), and the ability to breakdown complex ideasA collaborative mindset, working smoothly with cross‑functional teams to hit shared goalsStrong organisational skills and the ability to manage multiple projects without dropping the ballExceptional attention to detail and a commitment to high‑quality workAdaptability – you stay sharp, productive and positive in fast‑moving environmentsPassion for CRM and data insightsProject management and delivery focusedFluency in both Spanish and EnglishDesirable skills you’ve got up your sleeveIt would be great if you also have some the following skills:In-depth knowledge of sports betting markets, including odds calculation, betting types and market trendsPrevious experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulationsFamiliarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standardsExperience in developing and executing customer retention strategiesKnowledge of sports bettingExposure and good knowledge of a content management systemOur values are non-negotiablesOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are:AdaptabilityOwnership and accountabilityInitiating actionResilienceTeam orientationIntegrityInnovationWhat you’ll get backWe invest in your growth and wellbeing, so you can bring your best:Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.Support that has your back. Our Employee Assistance Programme offers resources for you and your family.Health insuranceLife assuranceIncome protection Pension schemeReady to feel superclass?At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.Game on!Should you not hear from us within 2 weeks, please assume your application has not been successful.",{"jsonldValid":27,"jsonld":1063},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Executive\",\"description\":\"\u003Cp>On average it takes 5 minutes to apply for this role.\u003C/p>\u003Cp>Kick-start your career in the online gaming world and experience the very latest in technology and innovation. \u003Cbr> \u003Cbr>Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! \u003Cbr> \u003C/p>\u003Cp>Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..\u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b>\u003C/p>\u003Cp>We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.\u003C/p>\u003Cp>At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.\u003C/p>\u003Cp>\u003Cb>Who we’re looking for\u003C/b>\u003C/p>\u003Cp>We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\u003C/p>\u003Cp>Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.\u003C/p>\u003Cp>\u003Cb>Why we need you\u003C/b>\u003C/p>\u003Cp>We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.\u003C/p>\u003Cp>If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\u003C/p>\u003Cp>As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs.\u003C/p>\u003Cp>Your drive and ideas will help us excel at CRM, move faster, improve smarter, and stay ahead of the game.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003C/p>\u003Cp>You’ll take ownership of work that gives us our competitive edge, including:\u003C/p>\u003Cul>\u003Cli>Execution and ownership of sports CRM campaigns for respective market/s\u003C/li>\u003Cli>Managing the sports automated lifecycle, ensuring onboarding, active & reactivation campaigns are being regularly optimised, tested & reported on to maximise KPIs\u003C/li>\u003Cli>Ownership of main sports loyalty programmes (Free Bet Club, Boost Tokens & Price Boosts), ensuring they are regularly refined and tested to deliver against Retention Rates & Player Value goals\u003C/li>\u003Cli>Owning and executing large event-based campaigns (eg. World Cups/Euros), which are used in both acquisition & retention channels\u003C/li>\u003Cli>Executing additional ad hoc campaigns around x-sells and sponsorship activation giveaways\u003C/li>\u003Cli>Managing a range of communication tools – email, SMS, push notification, in-app messaging\u003C/li>\u003Cli>Managing content creation with the help of the creative department\u003C/li>\u003Cli>Ensuring the Betway websites are up to date and optimised, particularly the app & mobile site\u003C/li>\u003Cli>Regular competitor analysis to better understand our positioning in the market\u003C/li>\u003C/ul>\u003Cp>This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.\u003C/p>\u003Cp>\u003Cb>What you’ll bring\u003C/b>\u003Cbr>You’re someone who brings:\u003C/p>\u003Cul>\u003Cli>Clear, confident communication (written and verbal), and the ability to breakdown complex ideas\u003C/li>\u003Cli>A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals\u003C/li>\u003Cli>Strong organisational skills and the ability to manage multiple projects without dropping the ball\u003C/li>\u003Cli>Exceptional attention to detail and a commitment to high‑quality work\u003C/li>\u003Cli>Adaptability – you stay sharp, productive and positive in fast‑moving environments\u003C/li>\u003Cli>Passion for CRM and data insights\u003C/li>\u003Cli>Project management and delivery focused\u003C/li>\u003Cli>Fluency in both Spanish and English\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desirable skills you’ve got up your sleeve\u003C/b>\u003C/p>\u003Cp>It would be great if you also have some the following skills:\u003C/p>\u003Cul>\u003Cli>In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends\u003C/li>\u003Cli>Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations\u003C/li>\u003Cli>Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards\u003C/li>\u003Cli>Experience in developing and executing customer retention strategies\u003C/li>\u003Cli>Knowledge of sports betting\u003C/li>\u003Cli>Exposure and good knowledge of a content management system\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our values are non-negotiables\u003C/b>\u003C/p>\u003Cp>Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\u003C/p>\u003Cp>These competencies are:\u003C/p>\u003Cul>\u003Cli>Adaptability\u003C/li>\u003Cli>Ownership and accountability\u003C/li>\u003Cli>Initiating action\u003C/li>\u003Cli>Resilience\u003C/li>\u003Cli>Team orientation\u003C/li>\u003Cli>Integrity\u003C/li>\u003Cli>Innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you’ll get back\u003C/b>\u003C/p>\u003Cp>We invest in your growth and wellbeing, so you can bring your best:\u003C/p>\u003Cul>\u003Cli>\u003Cb>Supergrowth is real here.\u003C/b> Our learning and development programmes give you the tools, training and opportunities to level up fast.\u003C/li>\u003Cli>\u003Cb>Your progress matters\u003C/b>. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\u003C/li>\u003Cli>\u003Cb>Support that has your back\u003C/b>. Our Employee Assistance Programme offers resources for you and your family.\u003C/li>\u003Cli>\u003Cb>Health insurance\u003C/b>\u003C/li>\u003Cli>\u003Cb>Life assurance\u003C/b>\u003C/li>\u003Cli>\u003Cb>Income protection \u003C/b>\u003C/li>\u003Cli>\u003Cb>Pension scheme\u003C/b>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ready to feel superclass?\u003C/b>\u003C/p>\u003Cp>At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Game on!\u003C/i>\u003C/b>\u003C/p>\u003Cp>Should you not hear from us within 2 weeks, please assume your application has not been successful.\u003C/p>\",\"datePosted\":\"2026-05-20T09:29:49.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Betway Group\",\"sameAs\":\"http://betwaygroup.com/\",\"logo\":\"https://logo.clearbit.com/betwaygroup.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Betway Group\",\"value\":\"2e383bc2a9e6cdd1fa9def04a231c3367f61c50059214c5c7ddfacafc20b4f16\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Madrid\",\"addressRegion\":\"Spain\",\"addressCountry\":\"ES\"}}}",{"id":1065,"slug":1066,"title":198,"companyname":1044,"companylogo":1045,"companyTagline":1046,"companyIndustry":1047,"city":1067,"country":1067,"remote":15,"employmentType":1068,"department":18,"content_html":1069,"content_text":1070,"years":21,"createdAt":1036,"updatedAtISO":1037,"postedAtISO":1052,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1071},"aaf89ae56a7e5ab132a0ebe714df2f77ad66050e05206610c05e7daa4fa83833","crm-executive-at-betway-group-499c45294a","Mexico City",[17],"\u003Cp>On average it takes 5 minutes to apply for this role.\u003C/p>\u003Cp>Kick-start your career in the online gaming world and experience the very latest in technology and innovation. \u003Cbr> \u003Cbr>Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! \u003Cbr> \u003C/p>\u003Cp>Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..\u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b>\u003C/p>\u003Cp>We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.\u003C/p>\u003Cp>At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.\u003C/p>\u003Cp>\u003Cb>Who we’re looking for\u003C/b>\u003C/p>\u003Cp>We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\u003C/p>\u003Cp>Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.\u003C/p>\u003Cp>\u003Cb>Why we need you\u003C/b>\u003C/p>\u003Cp>We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.\u003C/p>\u003Cp>If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\u003C/p>\u003Cp>As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs.\u003C/p>\u003Cp>Your drive and ideas will help us excel at CRM, move faster, improve smarter, and stay ahead of the game.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003C/p>\u003Cp>You’ll take ownership of work that gives us our competitive edge, including:\u003C/p>\u003Cul>\u003Cli>Execution & ownership of sports CRM campaigns for respective market/s\u003C/li>\u003Cli>Managing the sports automated lifecycle, ensuring onboarding, active & reactivation campaigns are being regularly optimised, tested & reported on to maximise KPIs\u003C/li>\u003Cli>Ownership of main sports loyalty programmes, ensuring they are regularly refined and tested to deliver against retention rates & player value goals\u003C/li>\u003Cli>Owning and executing large event-based campaigns (eg. World Cup), which are used in both acquisition & retention channels\u003C/li>\u003Cli>Executing additional ad hoc campaigns around x-sells and sponsorship activation giveaways\u003C/li>\u003Cli>Managing a range of communication tools – email, SMS, push notification, in-app messaging\u003C/li>\u003Cli>Managing content creation with the help of the creative department\u003C/li>\u003Cli>Ensuring that Betway websites are up to date and optimised, particularly the app and mobile site\u003C/li>\u003Cli>Regular competitor analysis to better understand our positioning in the market\u003C/li>\u003C/ul>\u003Cp>This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.\u003C/p>\u003Cp>\u003Cb>What you’ll bring\u003C/b>\u003Cbr>You’re someone who brings:\u003C/p>\u003Cul>\u003Cli>Clear, confident communication (written and verbal), and the ability to breakdown complex ideas\u003C/li>\u003Cli>A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals\u003C/li>\u003Cli>Strong organisational skills and the ability to manage multiple projects without dropping the ball\u003C/li>\u003Cli>Exceptional attention to detail and a commitment to high‑quality work\u003C/li>\u003Cli>Adaptability – you stay sharp, productive and positive in fast‑moving environments\u003C/li>\u003Cli>Passion for CRM and data insights\u003C/li>\u003Cli>Project management and delivery focused\u003C/li>\u003Cli>Fluency in both Spanish and English\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desirable skills you’ve got up your sleeve\u003C/b>\u003C/p>\u003Cp>It would be great if you also have some the following skills:\u003C/p>\u003Cul>\u003Cli>In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends\u003C/li>\u003Cli>Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations\u003C/li>\u003Cli>Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards\u003C/li>\u003Cli>Experience in developing and executing customer retention strategies\u003C/li>\u003Cli>Knowledge of sports betting\u003C/li>\u003Cli>Exposure and good knowledge of a content management system\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our values are non-negotiables\u003C/b>\u003C/p>\u003Cp>Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\u003C/p>\u003Cp>These competencies are:\u003C/p>\u003Cul>\u003Cli>Adaptability\u003C/li>\u003Cli>Ownership and accountability\u003C/li>\u003Cli>Initiating action\u003C/li>\u003Cli>Resilience\u003C/li>\u003Cli>Team orientation\u003C/li>\u003Cli>Integrity\u003C/li>\u003Cli>Innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you’ll get back\u003C/b>\u003C/p>\u003Cp>We invest in your growth and wellbeing, so you can bring your best:\u003C/p>\u003Cul>\u003Cli>\u003Cb>Supergrowth is real here.\u003C/b> Our learning and development programmes give you the tools, training and opportunities to level up fast.\u003C/li>\u003Cli>\u003Cb>Your progress matters\u003C/b>. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\u003C/li>\u003Cli>\u003Cb>Support that has your back\u003C/b>. Our Employee Assistance Programme offers resources for you and your family.\u003C/li>\u003Cli>\u003Cb>Health insurance\u003C/b>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ready to feel superclass?\u003C/b>\u003C/p>\u003Cp>At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Game on!\u003C/i>\u003C/b>\u003C/p>\u003Cp>Should you not hear from us within 2 weeks, please assume your application has not been successful.\u003C/p>","On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation.  Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique!  Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..Who we areWe’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.Who we’re looking forWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.Why we need youWe’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs.Your drive and ideas will help us excel at CRM, move faster, improve smarter, and stay ahead of the game.What you’ll doYou’ll take ownership of work that gives us our competitive edge, including:Execution & ownership of sports CRM campaigns for respective market/sManaging the sports automated lifecycle, ensuring onboarding, active & reactivation campaigns are being regularly optimised, tested & reported on to maximise KPIsOwnership of main sports loyalty programmes, ensuring they are regularly refined and tested to deliver against retention rates & player value goalsOwning and executing large event-based campaigns (eg. World Cup), which are used in both acquisition & retention channelsExecuting additional ad hoc campaigns around x-sells and sponsorship activation giveawaysManaging a range of communication tools – email, SMS, push notification, in-app messagingManaging content creation with the help of the creative departmentEnsuring that Betway websites are up to date and optimised, particularly the app and mobile siteRegular competitor analysis to better understand our positioning in the marketThis list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.What you’ll bringYou’re someone who brings:Clear, confident communication (written and verbal), and the ability to breakdown complex ideasA collaborative mindset, working smoothly with cross‑functional teams to hit shared goalsStrong organisational skills and the ability to manage multiple projects without dropping the ballExceptional attention to detail and a commitment to high‑quality workAdaptability – you stay sharp, productive and positive in fast‑moving environmentsPassion for CRM and data insightsProject management and delivery focusedFluency in both Spanish and EnglishDesirable skills you’ve got up your sleeveIt would be great if you also have some the following skills:In-depth knowledge of sports betting markets, including odds calculation, betting types and market trendsPrevious experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulationsFamiliarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standardsExperience in developing and executing customer retention strategiesKnowledge of sports bettingExposure and good knowledge of a content management systemOur values are non-negotiablesOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are:AdaptabilityOwnership and accountabilityInitiating actionResilienceTeam orientationIntegrityInnovationWhat you’ll get backWe invest in your growth and wellbeing, so you can bring your best:Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.Support that has your back. Our Employee Assistance Programme offers resources for you and your family.Health insuranceReady to feel superclass?At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.Game on!Should you not hear from us within 2 weeks, please assume your application has not been successful.",{"jsonldValid":27,"jsonld":1072},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Executive\",\"description\":\"\u003Cp>On average it takes 5 minutes to apply for this role.\u003C/p>\u003Cp>Kick-start your career in the online gaming world and experience the very latest in technology and innovation. \u003Cbr> \u003Cbr>Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! \u003Cbr> \u003C/p>\u003Cp>Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..\u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b>\u003C/p>\u003Cp>We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.\u003C/p>\u003Cp>At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.\u003C/p>\u003Cp>\u003Cb>Who we’re looking for\u003C/b>\u003C/p>\u003Cp>We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\u003C/p>\u003Cp>Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.\u003C/p>\u003Cp>\u003Cb>Why we need you\u003C/b>\u003C/p>\u003Cp>We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.\u003C/p>\u003Cp>If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\u003C/p>\u003Cp>As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs.\u003C/p>\u003Cp>Your drive and ideas will help us excel at CRM, move faster, improve smarter, and stay ahead of the game.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003C/p>\u003Cp>You’ll take ownership of work that gives us our competitive edge, including:\u003C/p>\u003Cul>\u003Cli>Execution & ownership of sports CRM campaigns for respective market/s\u003C/li>\u003Cli>Managing the sports automated lifecycle, ensuring onboarding, active & reactivation campaigns are being regularly optimised, tested & reported on to maximise KPIs\u003C/li>\u003Cli>Ownership of main sports loyalty programmes, ensuring they are regularly refined and tested to deliver against retention rates & player value goals\u003C/li>\u003Cli>Owning and executing large event-based campaigns (eg. World Cup), which are used in both acquisition & retention channels\u003C/li>\u003Cli>Executing additional ad hoc campaigns around x-sells and sponsorship activation giveaways\u003C/li>\u003Cli>Managing a range of communication tools – email, SMS, push notification, in-app messaging\u003C/li>\u003Cli>Managing content creation with the help of the creative department\u003C/li>\u003Cli>Ensuring that Betway websites are up to date and optimised, particularly the app and mobile site\u003C/li>\u003Cli>Regular competitor analysis to better understand our positioning in the market\u003C/li>\u003C/ul>\u003Cp>This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.\u003C/p>\u003Cp>\u003Cb>What you’ll bring\u003C/b>\u003Cbr>You’re someone who brings:\u003C/p>\u003Cul>\u003Cli>Clear, confident communication (written and verbal), and the ability to breakdown complex ideas\u003C/li>\u003Cli>A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals\u003C/li>\u003Cli>Strong organisational skills and the ability to manage multiple projects without dropping the ball\u003C/li>\u003Cli>Exceptional attention to detail and a commitment to high‑quality work\u003C/li>\u003Cli>Adaptability – you stay sharp, productive and positive in fast‑moving environments\u003C/li>\u003Cli>Passion for CRM and data insights\u003C/li>\u003Cli>Project management and delivery focused\u003C/li>\u003Cli>Fluency in both Spanish and English\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desirable skills you’ve got up your sleeve\u003C/b>\u003C/p>\u003Cp>It would be great if you also have some the following skills:\u003C/p>\u003Cul>\u003Cli>In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends\u003C/li>\u003Cli>Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations\u003C/li>\u003Cli>Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards\u003C/li>\u003Cli>Experience in developing and executing customer retention strategies\u003C/li>\u003Cli>Knowledge of sports betting\u003C/li>\u003Cli>Exposure and good knowledge of a content management system\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our values are non-negotiables\u003C/b>\u003C/p>\u003Cp>Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\u003C/p>\u003Cp>These competencies are:\u003C/p>\u003Cul>\u003Cli>Adaptability\u003C/li>\u003Cli>Ownership and accountability\u003C/li>\u003Cli>Initiating action\u003C/li>\u003Cli>Resilience\u003C/li>\u003Cli>Team orientation\u003C/li>\u003Cli>Integrity\u003C/li>\u003Cli>Innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you’ll get back\u003C/b>\u003C/p>\u003Cp>We invest in your growth and wellbeing, so you can bring your best:\u003C/p>\u003Cul>\u003Cli>\u003Cb>Supergrowth is real here.\u003C/b> Our learning and development programmes give you the tools, training and opportunities to level up fast.\u003C/li>\u003Cli>\u003Cb>Your progress matters\u003C/b>. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\u003C/li>\u003Cli>\u003Cb>Support that has your back\u003C/b>. Our Employee Assistance Programme offers resources for you and your family.\u003C/li>\u003Cli>\u003Cb>Health insurance\u003C/b>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ready to feel superclass?\u003C/b>\u003C/p>\u003Cp>At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Game on!\u003C/i>\u003C/b>\u003C/p>\u003Cp>Should you not hear from us within 2 weeks, please assume your application has not been successful.\u003C/p>\",\"datePosted\":\"2026-05-20T09:29:49.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Betway Group\",\"sameAs\":\"http://betwaygroup.com/\",\"logo\":\"https://logo.clearbit.com/betwaygroup.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Betway Group\",\"value\":\"aaf89ae56a7e5ab132a0ebe714df2f77ad66050e05206610c05e7daa4fa83833\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Mexico City\",\"addressCountry\":\"Mexico City\"}}}",{"id":1074,"slug":1075,"title":1076,"companyname":1044,"companylogo":1045,"companyTagline":1046,"companyIndustry":1047,"city":1077,"country":1077,"remote":15,"employmentType":1078,"department":18,"content_html":1079,"content_text":1080,"years":21,"createdAt":1036,"updatedAtISO":1037,"postedAtISO":1052,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1081},"c366b72660d321d24fe514e10420c6069e57f3e4efc5a204af4b8d04e3b830b5","crm-executive-spanish-speaking-at-betway-group-7f738fae0d","CRM Executive - Spanish speaking","London - St Pancras Campus",[17],"\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>Kick-start your career in the online gaming world and experience the very latest in technology and innovation.\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003Cp>\u003Cb>Department:\u003C/b>  CRM\u003C/p>\u003Cp>\u003Cb>Reporting to: \u003C/b>CRM Manager\u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b>\u003C/p>\u003Cp>We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.\u003C/p>\u003Cp>At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.\u003C/p>\u003Cp>\u003Cb>Who we’re looking for\u003C/b>\u003C/p>\u003Cp>We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\u003C/p>\u003Cp>Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.\u003C/p>\u003Cp>\u003Cb>Why we need you\u003C/b>\u003C/p>\u003Cp>We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.\u003C/p>\u003Cp>If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\u003C/p>\u003Cp>As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs.\u003C/p>\u003Cp>Your drive and ideas will help us excel at CRM, move faster, improve smarter, and stay ahead of the game.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003C/p>\u003Cp>You’ll take ownership of work that gives us our competitive edge, including:\u003C/p>\u003Cul>\u003Cli>Execution & ownership of sports CRM campaigns for respective market/s\u003C/li>\u003Cli>Managing the sports automated lifecycle, ensuring onboarding, active & reactivation campaigns are being regularly optimised, tested & reported on to maximise KPIs\u003C/li>\u003Cli>Ownership of main sports loyalty programmes (Free Bet Club, Boost Tokens & Price Boosts), ensuring they are regularly refined and tested to deliver against Retention Rates & Player Value goals\u003C/li>\u003Cli>Owning and executing large event-based campaigns (eg. World Cups/Euros), which are used in both acquisition & retention channels\u003C/li>\u003Cli>Executing additional ad hoc campaigns around x-sells and sponsorship activation giveaways\u003C/li>\u003Cli>Managing a range of communication tools – email, SMS, push notification, in-app messaging\u003C/li>\u003Cli>Managing content creation with the help of the creative department\u003C/li>\u003Cli>Ensuring the Betway websites are up to date and optimised, particularly the app & mobile site\u003C/li>\u003Cli>Regular competitor analysis to better understand our positioning in the market\u003C/li>\u003C/ul>\u003Cp>This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.\u003C/p>\u003Cp>\u003Cb>What you’ll bring\u003C/b>\u003Cbr>You’re someone who brings:\u003C/p>\u003Cul>\u003Cli>Clear, confident communication (written and verbal), and the ability to breakdown complex ideas\u003C/li>\u003Cli>A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals\u003C/li>\u003Cli>Strong organisational skills and the ability to manage multiple projects without dropping the ball\u003C/li>\u003Cli>Exceptional attention to detail and a commitment to high‑quality work\u003C/li>\u003Cli>Adaptability – you stay sharp, productive and positive in fast‑moving environments\u003C/li>\u003Cli>Passion for CRM and data insights\u003C/li>\u003Cli>Project management and delivery focused\u003C/li>\u003Cli>Fluency in both Spanish and English\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desirable skills you’ve got up your sleeve\u003C/b>\u003C/p>\u003Cp>It would be great if you also have some the following skills:\u003C/p>\u003Cul>\u003Cli>In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends\u003C/li>\u003Cli>Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations\u003C/li>\u003Cli>Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards\u003C/li>\u003Cli>Experience in developing and executing customer retention strategies\u003C/li>\u003Cli>Knowledge of sports betting\u003C/li>\u003Cli>Exposure and good knowledge of a content management system\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our values are non-negotiables\u003C/b>\u003C/p>\u003Cp>Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\u003C/p>\u003Cp>These competencies are:\u003C/p>\u003Cul>\u003Cli>Adaptability\u003C/li>\u003Cli>Ownership and accountability\u003C/li>\u003Cli>Initiating action\u003C/li>\u003Cli>Resilience\u003C/li>\u003Cli>Team orientation\u003C/li>\u003Cli>Integrity\u003C/li>\u003Cli>Innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you’ll get back\u003C/b>\u003C/p>\u003Cp>We invest in your growth and wellbeing, so you can bring your best:\u003C/p>\u003Cul>\u003Cli>\u003Cb>Supergrowth is real here.\u003C/b> Our learning and development programmes give you the tools, training and opportunities to level up fast.\u003C/li>\u003Cli>\u003Cb>Your progress matters\u003C/b>. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\u003C/li>\u003Cli>\u003Cb>Support that has your back\u003C/b>. Our Employee Assistance Programme offers resources for you and your family.\u003C/li>\u003Cli>Health insurance\u003C/li>\u003Cli>Life assurance\u003C/li>\u003Cli>Income protection\u003C/li>\u003Cli>Pension scheme\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ready to feel superclass?\u003C/b>\u003C/p>\u003Cp>At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Game on!\u003C/i>\u003C/b>\u003C/p>\u003Cp>This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.\u003C/p>\u003Cp>\u003Cbr>Should you not hear from us within 2 weeks, please deem your application as unsuccessful.\u003C/p>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Ci>The perfect place to work, play and grow! \u003C/i>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>","Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Department:  CRMReporting to: CRM ManagerWho we areWe’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.Who we’re looking forWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.Why we need youWe’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs.Your drive and ideas will help us excel at CRM, move faster, improve smarter, and stay ahead of the game.What you’ll doYou’ll take ownership of work that gives us our competitive edge, including:Execution & ownership of sports CRM campaigns for respective market/sManaging the sports automated lifecycle, ensuring onboarding, active & reactivation campaigns are being regularly optimised, tested & reported on to maximise KPIsOwnership of main sports loyalty programmes (Free Bet Club, Boost Tokens & Price Boosts), ensuring they are regularly refined and tested to deliver against Retention Rates & Player Value goalsOwning and executing large event-based campaigns (eg. World Cups/Euros), which are used in both acquisition & retention channelsExecuting additional ad hoc campaigns around x-sells and sponsorship activation giveawaysManaging a range of communication tools – email, SMS, push notification, in-app messagingManaging content creation with the help of the creative departmentEnsuring the Betway websites are up to date and optimised, particularly the app & mobile siteRegular competitor analysis to better understand our positioning in the marketThis list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.What you’ll bringYou’re someone who brings:Clear, confident communication (written and verbal), and the ability to breakdown complex ideasA collaborative mindset, working smoothly with cross‑functional teams to hit shared goalsStrong organisational skills and the ability to manage multiple projects without dropping the ballExceptional attention to detail and a commitment to high‑quality workAdaptability – you stay sharp, productive and positive in fast‑moving environmentsPassion for CRM and data insightsProject management and delivery focusedFluency in both Spanish and EnglishDesirable skills you’ve got up your sleeveIt would be great if you also have some the following skills:In-depth knowledge of sports betting markets, including odds calculation, betting types and market trendsPrevious experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulationsFamiliarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standardsExperience in developing and executing customer retention strategiesKnowledge of sports bettingExposure and good knowledge of a content management systemOur values are non-negotiablesOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are:AdaptabilityOwnership and accountabilityInitiating actionResilienceTeam orientationIntegrityInnovationWhat you’ll get backWe invest in your growth and wellbeing, so you can bring your best:Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.Support that has your back. Our Employee Assistance Programme offers resources for you and your family.Health insuranceLife assuranceIncome protectionPension schemeReady to feel superclass?At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.Game on!This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.Should you not hear from us within 2 weeks, please deem your application as unsuccessful.The perfect place to work, play and grow!",{"jsonldValid":27,"jsonld":1082},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Executive - Spanish speaking\",\"description\":\"\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>Kick-start your career in the online gaming world and experience the very latest in technology and innovation.\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003Cp>\u003Cb>Department:\u003C/b>  CRM\u003C/p>\u003Cp>\u003Cb>Reporting to: \u003C/b>CRM Manager\u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b>\u003C/p>\u003Cp>We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.\u003C/p>\u003Cp>At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.\u003C/p>\u003Cp>\u003Cb>Who we’re looking for\u003C/b>\u003C/p>\u003Cp>We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\u003C/p>\u003Cp>Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.\u003C/p>\u003Cp>\u003Cb>Why we need you\u003C/b>\u003C/p>\u003Cp>We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.\u003C/p>\u003Cp>If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\u003C/p>\u003Cp>As our CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner. This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs.\u003C/p>\u003Cp>Your drive and ideas will help us excel at CRM, move faster, improve smarter, and stay ahead of the game.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003C/p>\u003Cp>You’ll take ownership of work that gives us our competitive edge, including:\u003C/p>\u003Cul>\u003Cli>Execution & ownership of sports CRM campaigns for respective market/s\u003C/li>\u003Cli>Managing the sports automated lifecycle, ensuring onboarding, active & reactivation campaigns are being regularly optimised, tested & reported on to maximise KPIs\u003C/li>\u003Cli>Ownership of main sports loyalty programmes (Free Bet Club, Boost Tokens & Price Boosts), ensuring they are regularly refined and tested to deliver against Retention Rates & Player Value goals\u003C/li>\u003Cli>Owning and executing large event-based campaigns (eg. World Cups/Euros), which are used in both acquisition & retention channels\u003C/li>\u003Cli>Executing additional ad hoc campaigns around x-sells and sponsorship activation giveaways\u003C/li>\u003Cli>Managing a range of communication tools – email, SMS, push notification, in-app messaging\u003C/li>\u003Cli>Managing content creation with the help of the creative department\u003C/li>\u003Cli>Ensuring the Betway websites are up to date and optimised, particularly the app & mobile site\u003C/li>\u003Cli>Regular competitor analysis to better understand our positioning in the market\u003C/li>\u003C/ul>\u003Cp>This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.\u003C/p>\u003Cp>\u003Cb>What you’ll bring\u003C/b>\u003Cbr>You’re someone who brings:\u003C/p>\u003Cul>\u003Cli>Clear, confident communication (written and verbal), and the ability to breakdown complex ideas\u003C/li>\u003Cli>A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals\u003C/li>\u003Cli>Strong organisational skills and the ability to manage multiple projects without dropping the ball\u003C/li>\u003Cli>Exceptional attention to detail and a commitment to high‑quality work\u003C/li>\u003Cli>Adaptability – you stay sharp, productive and positive in fast‑moving environments\u003C/li>\u003Cli>Passion for CRM and data insights\u003C/li>\u003Cli>Project management and delivery focused\u003C/li>\u003Cli>Fluency in both Spanish and English\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desirable skills you’ve got up your sleeve\u003C/b>\u003C/p>\u003Cp>It would be great if you also have some the following skills:\u003C/p>\u003Cul>\u003Cli>In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends\u003C/li>\u003Cli>Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations\u003C/li>\u003Cli>Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards\u003C/li>\u003Cli>Experience in developing and executing customer retention strategies\u003C/li>\u003Cli>Knowledge of sports betting\u003C/li>\u003Cli>Exposure and good knowledge of a content management system\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our values are non-negotiables\u003C/b>\u003C/p>\u003Cp>Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\u003C/p>\u003Cp>These competencies are:\u003C/p>\u003Cul>\u003Cli>Adaptability\u003C/li>\u003Cli>Ownership and accountability\u003C/li>\u003Cli>Initiating action\u003C/li>\u003Cli>Resilience\u003C/li>\u003Cli>Team orientation\u003C/li>\u003Cli>Integrity\u003C/li>\u003Cli>Innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you’ll get back\u003C/b>\u003C/p>\u003Cp>We invest in your growth and wellbeing, so you can bring your best:\u003C/p>\u003Cul>\u003Cli>\u003Cb>Supergrowth is real here.\u003C/b> Our learning and development programmes give you the tools, training and opportunities to level up fast.\u003C/li>\u003Cli>\u003Cb>Your progress matters\u003C/b>. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\u003C/li>\u003Cli>\u003Cb>Support that has your back\u003C/b>. Our Employee Assistance Programme offers resources for you and your family.\u003C/li>\u003Cli>Health insurance\u003C/li>\u003Cli>Life assurance\u003C/li>\u003Cli>Income protection\u003C/li>\u003Cli>Pension scheme\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ready to feel superclass?\u003C/b>\u003C/p>\u003Cp>At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Game on!\u003C/i>\u003C/b>\u003C/p>\u003Cp>This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.\u003C/p>\u003Cp>\u003Cbr>Should you not hear from us within 2 weeks, please deem your application as unsuccessful.\u003C/p>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Ci>The perfect place to work, play and grow! \u003C/i>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\",\"datePosted\":\"2026-05-20T09:29:49.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Betway Group\",\"sameAs\":\"http://betwaygroup.com/\",\"logo\":\"https://logo.clearbit.com/betwaygroup.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Betway Group\",\"value\":\"c366b72660d321d24fe514e10420c6069e57f3e4efc5a204af4b8d04e3b830b5\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London - St Pancras Campus\",\"addressCountry\":\"London - St Pancras Campus\"}}}",{"id":1084,"slug":1085,"title":1086,"companyname":1044,"companylogo":1045,"companyTagline":1046,"companyIndustry":1047,"city":1048,"country":627,"remote":15,"employmentType":1087,"department":18,"content_html":1088,"content_text":1089,"years":21,"createdAt":1036,"updatedAtISO":1090,"postedAtISO":1091,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":1092},"2a27f18f4759f202fbeff2a4cbb69fafde753ebbe2aa443d80618cb8713c1ada","crm-manager-uk-at-betway-group-0446381e73","CRM Manager - UK",[17],"\u003Cp>On average it takes 5 minutes to apply for this role.\u003C/p>\u003Cp>Kick-start your career in the online gaming world and experience the very latest in technology and innovation. \u003Cbr> \u003Cbr>Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! \u003Cbr> \u003C/p>\u003Cp>Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..\u003C/p>\u003Cp>\u003Cb>Department:\u003C/b> UK Country Management\u003C/p>\u003Cp>\u003Cb>Reporting to: \u003C/b>Senior UK Marketing Manager\u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b>\u003C/p>\u003Cp>We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.\u003C/p>\u003Cp>At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.\u003C/p>\u003Cp>\u003Cb>Who we’re looking for\u003C/b>\u003C/p>\u003Cp>We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\u003C/p>\u003Cp>Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.\u003C/p>\u003Cp>\u003Cb>Why we need you\u003C/b>\u003C/p>\u003Cp>We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.\u003C/p>\u003Cp>If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\u003C/p>\u003Cp>The CRM Manager is responsible for developing and implementing the CRM Strategy to increase customer lifetime value across the Betway sports and casino product. The role will be responsible for growing the retention programme across the UK within the products. The role will collaborate cross functionally with Trading, Acquisition, Product, Creative and Technology teams to ensure strategy alignment. This role requires a good understanding of how to use technology and data to improve the effectiveness of CRM campaigns. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003C/p>\u003Cp>You’ll take ownership of work that gives us our competitive edge, including:\u003C/p>\u003Cul>\u003Cli>Lead the efforts of the Betway CRM team to meet customer requirements\u003C/li>\u003Cli>Responsible for the measurement, reporting and optimisation of all CRM activities within Betway\u003C/li>\u003Cli>Managing a team of 4 CRM executives\u003C/li>\u003Cli>Building relationships with stakeholders in the wider business to deliver on larger projects\u003C/li>\u003Cli>Create and manage both the event/sport focussed and lifecycle CRM calendars\u003C/li>\u003Cli>Ensure all promotions and communications are aligned to business value\u003C/li>\u003Cli>Implement personalisation strategies based on a data driven approach\u003C/li>\u003Cli>Identify gaps and develop new processes and procedures to ensure CRM best practice and alignment\u003C/li>\u003Cli>Establish and maintain relationships with key business partners to ensure strategy alignment\u003C/li>\u003Cli>Manage relationship with external CRM suppliers\u003C/li>\u003Cli>Identifying new innovative opportunities and industry leading CRM strategies\u003C/li>\u003C/ul>\u003Cp>This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.\u003C/p>\u003Cp>\u003Cb>What you’ll bring\u003C/b>\u003Cbr>You’re someone who brings:\u003C/p>\u003Cul>\u003Cli>Clear, confident communication (written and verbal), and the ability to breakdown complex ideas\u003C/li>\u003Cli>A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals\u003C/li>\u003Cli>Strong organisational skills and the ability to manage multiple projects without dropping the ball\u003C/li>\u003Cli>Exceptional attention to detail and a commitment to high‑quality work\u003C/li>\u003Cli>Adaptability – you stay sharp, productive and positive in fast‑moving environments\u003C/li>\u003Cli>People management experience\u003C/li>\u003Cli>CRM subject matter expert\u003C/li>\u003Cli>Strong leadership skills\u003C/li>\u003Cli>Strong analytical skills\u003C/li>\u003Cli>Understand the UK market\u003C/li>\u003Cli>Self-motivated and results driven\u003C/li>\u003Cli>Proven experience creating and delivering promotional campaigns that increase revenue and improve customer retention\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desirable skills you’ve got up your sleeve\u003C/b>\u003C/p>\u003Cp>It would be great if you also have some the following skills:\u003C/p>\u003Cul>\u003Cli>In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends\u003C/li>\u003Cli>Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations\u003C/li>\u003Cli>Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards\u003C/li>\u003Cli>Experience in developing and executing customer retention strategies\u003C/li>\u003Cli>Experience working with Salesforce Marketing Cloud\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our values are non-negotiables\u003C/b>\u003C/p>\u003Cp>Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\u003C/p>\u003Cp>These competencies are:\u003C/p>\u003Cul>\u003Cli>Adaptability\u003C/li>\u003Cli>Ownership and accountability\u003C/li>\u003Cli>Initiating action\u003C/li>\u003Cli>Resilience\u003C/li>\u003Cli>Team orientation\u003C/li>\u003Cli>Integrity\u003C/li>\u003Cli>Innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you’ll get back\u003C/b>\u003C/p>\u003Cp>We invest in your growth and wellbeing, so you can bring your best:\u003C/p>\u003Cul>\u003Cli>\u003Cb>Supergrowth is real here.\u003C/b> Our learning and development programmes give you the tools, training and opportunities to level up fast.\u003C/li>\u003Cli>\u003Cb>Your progress matters\u003C/b>. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\u003C/li>\u003Cli>\u003Cb>Support that has your back\u003C/b>. Our Employee Assistance Programme offers resources for you and your family.\u003C/li>\u003Cli>Vitality Health Care\u003C/li>\u003Cli>Unum Dental\u003C/li>\u003Cli>Life Assurance & Income Protection\u003C/li>\u003Cli>Tusker car scheme\u003C/li>\u003Cli>Cycle to Work\u003C/li>\u003Cli>Retail discounts\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ready to feel superclass?\u003C/b>\u003C/p>\u003Cp>At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Game on!\u003C/i>\u003C/b>\u003C/p>\u003Cp>Should you not hear from us within 2 weeks, please assume your application has not been successful.\u003C/p>","On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation.  Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique!  Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..Department: UK Country ManagementReporting to: Senior UK Marketing ManagerWho we areWe’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.Who we’re looking forWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.Why we need youWe’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.The CRM Manager is responsible for developing and implementing the CRM Strategy to increase customer lifetime value across the Betway sports and casino product. The role will be responsible for growing the retention programme across the UK within the products. The role will collaborate cross functionally with Trading, Acquisition, Product, Creative and Technology teams to ensure strategy alignment. This role requires a good understanding of how to use technology and data to improve the effectiveness of CRM campaigns. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.What you’ll doYou’ll take ownership of work that gives us our competitive edge, including:Lead the efforts of the Betway CRM team to meet customer requirementsResponsible for the measurement, reporting and optimisation of all CRM activities within BetwayManaging a team of 4 CRM executivesBuilding relationships with stakeholders in the wider business to deliver on larger projectsCreate and manage both the event/sport focussed and lifecycle CRM calendarsEnsure all promotions and communications are aligned to business valueImplement personalisation strategies based on a data driven approachIdentify gaps and develop new processes and procedures to ensure CRM best practice and alignmentEstablish and maintain relationships with key business partners to ensure strategy alignmentManage relationship with external CRM suppliersIdentifying new innovative opportunities and industry leading CRM strategiesThis list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.What you’ll bringYou’re someone who brings:Clear, confident communication (written and verbal), and the ability to breakdown complex ideasA collaborative mindset, working smoothly with cross‑functional teams to hit shared goalsStrong organisational skills and the ability to manage multiple projects without dropping the ballExceptional attention to detail and a commitment to high‑quality workAdaptability – you stay sharp, productive and positive in fast‑moving environmentsPeople management experienceCRM subject matter expertStrong leadership skillsStrong analytical skillsUnderstand the UK marketSelf-motivated and results drivenProven experience creating and delivering promotional campaigns that increase revenue and improve customer retentionDesirable skills you’ve got up your sleeveIt would be great if you also have some the following skills:In-depth knowledge of sports betting markets, including odds calculation, betting types and market trendsPrevious experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulationsFamiliarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standardsExperience in developing and executing customer retention strategiesExperience working with Salesforce Marketing CloudOur values are non-negotiablesOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are:AdaptabilityOwnership and accountabilityInitiating actionResilienceTeam orientationIntegrityInnovationWhat you’ll get backWe invest in your growth and wellbeing, so you can bring your best:Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.Support that has your back. Our Employee Assistance Programme offers resources for you and your family.Vitality Health CareUnum DentalLife Assurance & Income ProtectionTusker car schemeCycle to WorkRetail discountsReady to feel superclass?At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.Game on!Should you not hear from us within 2 weeks, please assume your application has not been successful.","2026-05-20 11:29:51","2026-05-20T09:29:51.000Z",{"jsonldValid":27,"jsonld":1093},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Manager - UK\",\"description\":\"\u003Cp>On average it takes 5 minutes to apply for this role.\u003C/p>\u003Cp>Kick-start your career in the online gaming world and experience the very latest in technology and innovation. \u003Cbr> \u003Cbr>Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! \u003Cbr> \u003C/p>\u003Cp>Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..\u003C/p>\u003Cp>\u003Cb>Department:\u003C/b> UK Country Management\u003C/p>\u003Cp>\u003Cb>Reporting to: \u003C/b>Senior UK Marketing Manager\u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b>\u003C/p>\u003Cp>We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.\u003C/p>\u003Cp>At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.\u003C/p>\u003Cp>\u003Cb>Who we’re looking for\u003C/b>\u003C/p>\u003Cp>We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\u003C/p>\u003Cp>Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.\u003C/p>\u003Cp>\u003Cb>Why we need you\u003C/b>\u003C/p>\u003Cp>We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.\u003C/p>\u003Cp>If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\u003C/p>\u003Cp>The CRM Manager is responsible for developing and implementing the CRM Strategy to increase customer lifetime value across the Betway sports and casino product. The role will be responsible for growing the retention programme across the UK within the products. The role will collaborate cross functionally with Trading, Acquisition, Product, Creative and Technology teams to ensure strategy alignment. This role requires a good understanding of how to use technology and data to improve the effectiveness of CRM campaigns. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.\u003C/p>\u003Cp>\u003Cb>What you’ll do\u003C/b>\u003C/p>\u003Cp>You’ll take ownership of work that gives us our competitive edge, including:\u003C/p>\u003Cul>\u003Cli>Lead the efforts of the Betway CRM team to meet customer requirements\u003C/li>\u003Cli>Responsible for the measurement, reporting and optimisation of all CRM activities within Betway\u003C/li>\u003Cli>Managing a team of 4 CRM executives\u003C/li>\u003Cli>Building relationships with stakeholders in the wider business to deliver on larger projects\u003C/li>\u003Cli>Create and manage both the event/sport focussed and lifecycle CRM calendars\u003C/li>\u003Cli>Ensure all promotions and communications are aligned to business value\u003C/li>\u003Cli>Implement personalisation strategies based on a data driven approach\u003C/li>\u003Cli>Identify gaps and develop new processes and procedures to ensure CRM best practice and alignment\u003C/li>\u003Cli>Establish and maintain relationships with key business partners to ensure strategy alignment\u003C/li>\u003Cli>Manage relationship with external CRM suppliers\u003C/li>\u003Cli>Identifying new innovative opportunities and industry leading CRM strategies\u003C/li>\u003C/ul>\u003Cp>This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.\u003C/p>\u003Cp>\u003Cb>What you’ll bring\u003C/b>\u003Cbr>You’re someone who brings:\u003C/p>\u003Cul>\u003Cli>Clear, confident communication (written and verbal), and the ability to breakdown complex ideas\u003C/li>\u003Cli>A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals\u003C/li>\u003Cli>Strong organisational skills and the ability to manage multiple projects without dropping the ball\u003C/li>\u003Cli>Exceptional attention to detail and a commitment to high‑quality work\u003C/li>\u003Cli>Adaptability – you stay sharp, productive and positive in fast‑moving environments\u003C/li>\u003Cli>People management experience\u003C/li>\u003Cli>CRM subject matter expert\u003C/li>\u003Cli>Strong leadership skills\u003C/li>\u003Cli>Strong analytical skills\u003C/li>\u003Cli>Understand the UK market\u003C/li>\u003Cli>Self-motivated and results driven\u003C/li>\u003Cli>Proven experience creating and delivering promotional campaigns that increase revenue and improve customer retention\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desirable skills you’ve got up your sleeve\u003C/b>\u003C/p>\u003Cp>It would be great if you also have some the following skills:\u003C/p>\u003Cul>\u003Cli>In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends\u003C/li>\u003Cli>Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations\u003C/li>\u003Cli>Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards\u003C/li>\u003Cli>Experience in developing and executing customer retention strategies\u003C/li>\u003Cli>Experience working with Salesforce Marketing Cloud\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our values are non-negotiables\u003C/b>\u003C/p>\u003Cp>Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\u003C/p>\u003Cp>These competencies are:\u003C/p>\u003Cul>\u003Cli>Adaptability\u003C/li>\u003Cli>Ownership and accountability\u003C/li>\u003Cli>Initiating action\u003C/li>\u003Cli>Resilience\u003C/li>\u003Cli>Team orientation\u003C/li>\u003Cli>Integrity\u003C/li>\u003Cli>Innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you’ll get back\u003C/b>\u003C/p>\u003Cp>We invest in your growth and wellbeing, so you can bring your best:\u003C/p>\u003Cul>\u003Cli>\u003Cb>Supergrowth is real here.\u003C/b> Our learning and development programmes give you the tools, training and opportunities to level up fast.\u003C/li>\u003Cli>\u003Cb>Your progress matters\u003C/b>. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\u003C/li>\u003Cli>\u003Cb>Support that has your back\u003C/b>. Our Employee Assistance Programme offers resources for you and your family.\u003C/li>\u003Cli>Vitality Health Care\u003C/li>\u003Cli>Unum Dental\u003C/li>\u003Cli>Life Assurance & Income Protection\u003C/li>\u003Cli>Tusker car scheme\u003C/li>\u003Cli>Cycle to Work\u003C/li>\u003Cli>Retail discounts\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ready to feel superclass?\u003C/b>\u003C/p>\u003Cp>At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Game on!\u003C/i>\u003C/b>\u003C/p>\u003Cp>Should you not hear from us within 2 weeks, please assume your application has not been successful.\u003C/p>\",\"datePosted\":\"2026-05-20T09:29:51.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Betway Group\",\"sameAs\":\"http://betwaygroup.com/\",\"logo\":\"https://logo.clearbit.com/betwaygroup.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Betway Group\",\"value\":\"2a27f18f4759f202fbeff2a4cbb69fafde753ebbe2aa443d80618cb8713c1ada\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"North London\",\"addressRegion\":\"UK\",\"addressCountry\":\"GB\"}}}",{"id":1095,"slug":1096,"title":1097,"companyname":1098,"companylogo":1099,"companyTagline":1100,"companyIndustry":1101,"city":626,"country":627,"remote":15,"employmentType":1102,"department":18,"content_html":1103,"content_text":1104,"years":21,"createdAt":1036,"updatedAtISO":1037,"postedAtISO":1052,"hasSalary":15,"salaryMin":1105,"salaryMax":1105,"currency":632,"schema":1106},"1bcda0ff1eabba1818c431d1ec0c023788b772ad72ccd91f45990d2bfe255c80","senior-marketing-officer-retention-and-engagement-at-wateraid-31cb7d21f1","Senior Marketing Officer - Retention & Engagement","WaterAid","https://logo.clearbit.com/wateraid.org","International not-for-profit working to end the water, sanitation and hygiene crisis - for good.","Non-profit Organizations",[995],"\u003Cp>\u003Cstrong>Senior Marketing Officer – Retention & Engagement \u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Contract type:\u003C/strong> Permanent | Full Time \u003C/p>\u003Cp>\u003Cstrong>Location: \u003C/strong>London, UK\u003C/p>\u003Cp>\u003Cstrong>UK hybrid working\u003C/strong> – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). \u003Cem>60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Salary: \u003C/strong>£41,325 per year with excellent benefits\u003C/p>\u003Cp>We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.\u003Cbr> \u003C/p>\u003Cp>\u003Cstrong>Change starts with water. Change starts with you.\u003C/strong>\u003C/p>\u003Cp>Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.\u003C/p>\u003Cp>\u003Cstrong>About WaterAid\u003C/strong>\u003C/p>\u003Cp>We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.\u003C/p>\u003Cp>\u003Cstrong>About the team\u003C/strong>\u003C/p>\u003Cp>Our Supporter Marketing team is a dynamic group of creative and data-driven marketers responsible for a broad spectrum of activity—from brand and digital marketing to retention and engagement stewardship. The Retention & Engagement side focuses on cultivating long-term relationships with over 700,000 existing supporters, managing a substantial £34 million income stream.\u003C/p>\u003Cp>\u003Cstrong>About the role\u003C/strong>\u003C/p>\u003Cp>As our Senior Marketing Officer, you will play a vital role working across our full portfolio of activity to build brand love and loyalty. You will provide expert project management to ensure high-quality delivery, moving flexibly between stewardship initiatives and income-driving campaigns.\u003C/p>\u003Cp>\u003Cstrong>In this role, you will:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cstrong>End-to-End Campaign Delivery:\u003C/strong> Directly oversee the management and delivery of key appeals and stewardship communications, including Direct Mail, email marketing, and telemarketing.\u003C/li>\u003Cli>\u003Cstrong>Operational Excellence:\u003C/strong> Work closely with Supporter Operations and Performance teams to ensure accurate campaign coding, data processes, and effective fulfilment.\u003C/li>\u003Cli>\u003Cstrong>Performance Monitoring & Evaluation:\u003C/strong> Set up effective results monitoring to ensure data is utilised to maximise income and engagement.\u003C/li>\u003Cli>\u003Cstrong>Innovation & Support:\u003C/strong> Adopt an innovative 'test to learn' methodology and provide proactive project support across both stewardship and income portfolios to meet evolving team priorities.\u003C/li>\u003Cli>\u003Cstrong>Champion WaterAid’s commitment\u003C/strong> to equity, inclusion, and safeguarding\u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>\u003Cstrong>To be successful, you will need:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cstrong>Direct Marketing Expertise:\u003C/strong> A successful track record in planning and executing multi-channel supporter campaigns (specifically Direct Mail, Email, and Telemarketing).\u003C/li>\u003Cli>\u003Cstrong>Project & Agency Management:\u003C/strong> Strong organisational skills with experience in managing complex projects and coordinating creative and print/fulfilment partners.\u003C/li>\u003Cli>\u003Cstrong>Data-Driven Mindset:\u003C/strong> Experience in monitoring and evaluating campaign performance against KPIs to provide actionable recommendations.\u003C/li>\u003Cli>\u003Cstrong>Collaborative & Flexible Approach:\u003C/strong> Exceptional ability to collaborate and move flexibly between different portfolios and team structures.\u003C/li>\u003Cli>\u003Cstrong>Supporter-First Mindset:\u003C/strong> A good understanding of marketing principles and the importance of planning supporter journeys to foster loyalty.\u003C/li>\u003C/ul>\u003Cp>View the full job description here\u003C/p>\u003Cp>\u003Cstrong>Closing date: \u003C/strong>Applications close \u003Cstrong>at 12:00 PM UK time on Thursday, 21 May 2026. I\u003C/strong>nterviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.\u003C/p>\u003Cp>\u003Cstrong>How to apply: \u003C/strong>Click Apply to complete the pre-screening questions and upload your CV and cover letter \u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Can I use Artificial Intelligence (AI) technology in my application? \u003C/strong>At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.\u003C/p>\u003Cp>\u003Cstrong>Pre‑employment screening: \u003C/strong>To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.\u003C/p>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cul>\u003Cli>36 days’ holiday (including 8 Bank Holidays)\u003C/li>\u003Cli>Option to buy an extra 5 days’ annual leave\u003C/li>\u003Cli>Employer pension contribution up to 10 %\u003C/li>\u003Cli>Flexible and hybrid working arrangements\u003C/li>\u003Cli>Season ticket loan\u003C/li>\u003Cli>Free annual eye tests\u003C/li>\u003Cli>‘Give as you Earn’ charitable giving scheme\u003C/li>\u003Cli>Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)\u003C/li>\u003Cli>Sabbaticals\u003C/li>\u003Cli>One paid volunteer day each year\u003C/li>\u003C/ul>\u003Cp>\u003Cem>As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.\u003C/em>\u003C/p>\u003Cp>\u003Cem>These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.\u003C/em>\u003C/p>\u003Ch3>\u003Cstrong>Our Global Commitment\u003C/strong>\u003C/h3>\u003Cp>\u003Cstrong>Our People Promise\u003C/strong>\u003C/p>\u003Cp>We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.\u003C/p>\u003Ch3>\u003Cstrong>Equal Opportunities\u003C/strong>\u003C/h3>\u003Cp>We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.\u003C/p>\u003Ch3>\u003Cstrong>Safeguarding\u003C/strong>\u003C/h3>\u003Cp>We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).\u003C/p>\u003Cp>Together, we’ll change the world through water. \u003C/p>\u003Cp>Join us and be part of the change!\u003C/p>","Senior Marketing Officer – Retention & Engagement Contract type: Permanent | Full Time Location: London, UKUK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.Salary: £41,325 per year with excellent benefitsWe offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential. Change starts with water. Change starts with you.Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.About WaterAidWe’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.About the teamOur Supporter Marketing team is a dynamic group of creative and data-driven marketers responsible for a broad spectrum of activity—from brand and digital marketing to retention and engagement stewardship. The Retention & Engagement side focuses on cultivating long-term relationships with over 700,000 existing supporters, managing a substantial £34 million income stream.About the roleAs our Senior Marketing Officer, you will play a vital role working across our full portfolio of activity to build brand love and loyalty. You will provide expert project management to ensure high-quality delivery, moving flexibly between stewardship initiatives and income-driving campaigns.In this role, you will:End-to-End Campaign Delivery: Directly oversee the management and delivery of key appeals and stewardship communications, including Direct Mail, email marketing, and telemarketing.Operational Excellence: Work closely with Supporter Operations and Performance teams to ensure accurate campaign coding, data processes, and effective fulfilment.Performance Monitoring & Evaluation: Set up effective results monitoring to ensure data is utilised to maximise income and engagement.Innovation & Support: Adopt an innovative 'test to learn' methodology and provide proactive project support across both stewardship and income portfolios to meet evolving team priorities.Champion WaterAid’s commitment to equity, inclusion, and safeguardingRequirementsTo be successful, you will need:Direct Marketing Expertise: A successful track record in planning and executing multi-channel supporter campaigns (specifically Direct Mail, Email, and Telemarketing).Project & Agency Management: Strong organisational skills with experience in managing complex projects and coordinating creative and print/fulfilment partners.Data-Driven Mindset: Experience in monitoring and evaluating campaign performance against KPIs to provide actionable recommendations.Collaborative & Flexible Approach: Exceptional ability to collaborate and move flexibly between different portfolios and team structures.Supporter-First Mindset: A good understanding of marketing principles and the importance of planning supporter journeys to foster loyalty.View the full job description hereClosing date: Applications close at 12:00 PM UK time on Thursday, 21 May 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.Benefits36 days’ holiday (including 8 Bank Holidays)Option to buy an extra 5 days’ annual leaveEmployer pension contribution up to 10 %Flexible and hybrid working arrangementsSeason ticket loanFree annual eye tests‘Give as you Earn’ charitable giving schemeEnhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)SabbaticalsOne paid volunteer day each yearAs part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.Our Global CommitmentOur People PromiseWe will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.Equal OpportunitiesWe welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.SafeguardingWe are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).Together, we’ll change the world through water. Join us and be part of the change!",41325,{"jsonldValid":27,"jsonld":1107},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Marketing Officer - Retention & Engagement\",\"description\":\"\u003Cp>\u003Cstrong>Senior Marketing Officer – Retention & Engagement \u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Contract type:\u003C/strong> Permanent | Full Time \u003C/p>\u003Cp>\u003Cstrong>Location: \u003C/strong>London, UK\u003C/p>\u003Cp>\u003Cstrong>UK hybrid working\u003C/strong> – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). \u003Cem>60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Salary: \u003C/strong>£41,325 per year with excellent benefits\u003C/p>\u003Cp>We offer competitive, market-aligned starting salaries. 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I\u003C/strong>nterviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.\u003C/p>\u003Cp>\u003Cstrong>How to apply: \u003C/strong>Click Apply to complete the pre-screening questions and upload your CV and cover letter \u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Can I use Artificial Intelligence (AI) technology in my application? \u003C/strong>At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.\u003C/p>\u003Cp>\u003Cstrong>Pre‑employment screening: \u003C/strong>To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.\u003C/p>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cul>\u003Cli>36 days’ holiday (including 8 Bank Holidays)\u003C/li>\u003Cli>Option to buy an extra 5 days’ annual leave\u003C/li>\u003Cli>Employer pension contribution up to 10 %\u003C/li>\u003Cli>Flexible and hybrid working arrangements\u003C/li>\u003Cli>Season ticket loan\u003C/li>\u003Cli>Free annual eye tests\u003C/li>\u003Cli>‘Give as you Earn’ charitable giving scheme\u003C/li>\u003Cli>Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)\u003C/li>\u003Cli>Sabbaticals\u003C/li>\u003Cli>One paid volunteer day each year\u003C/li>\u003C/ul>\u003Cp>\u003Cem>As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.\u003C/em>\u003C/p>\u003Cp>\u003Cem>These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.\u003C/em>\u003C/p>\u003Ch3>\u003Cstrong>Our Global Commitment\u003C/strong>\u003C/h3>\u003Cp>\u003Cstrong>Our People Promise\u003C/strong>\u003C/p>\u003Cp>We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.\u003C/p>\u003Ch3>\u003Cstrong>Equal Opportunities\u003C/strong>\u003C/h3>\u003Cp>We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.\u003C/p>\u003Ch3>\u003Cstrong>Safeguarding\u003C/strong>\u003C/h3>\u003Cp>We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).\u003C/p>\u003Cp>Together, we’ll change the world through water. \u003C/p>\u003Cp>Join us and be part of the change!\u003C/p>\",\"datePosted\":\"2026-05-20T09:29:49.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"WaterAid\",\"sameAs\":\"http://www.wateraid.org/uk\",\"logo\":\"https://logo.clearbit.com/wateraid.org\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"WaterAid\",\"value\":\"1bcda0ff1eabba1818c431d1ec0c023788b772ad72ccd91f45990d2bfe255c80\"},\"employmentType\":\"CONTRACTOR\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London\",\"addressRegion\":\"England\",\"addressCountry\":\"GB\"}}}",{"id":1109,"slug":1110,"title":1111,"companyname":1112,"companylogo":1113,"companyTagline":1114,"companyIndustry":1115,"city":1116,"country":68,"remote":15,"employmentType":1117,"department":18,"content_html":1118,"content_text":1119,"years":21,"createdAt":1036,"updatedAtISO":1037,"postedAtISO":1052,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":76,"schema":1120},"1566c0c556b899c69c000746435edab95eb0ceee3db63d614641827471bcc37e","specialiste-marketing-croissance-et-retention-de-la-clientel-at-enbridge-30751c1c33","Spécialiste marketing, Croissance et rétention de la clientèle est /Marketing Specialist, Customer Growth and Retention","Enbridge","https://logo.clearbit.com/careers.enbridge.com","Life takes energy.","Oil and Gas","Gatineau",[17],"\u003Cp>\u003Cb>Posting End Date:\u003C/b>\u003C/p>May 28, 2026\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>Employee Type:\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>Temporary (Fixed Term)-Full time\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>Union/Non: \u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>This is a non-union position\u003Cp>Enbridge Gaz Québec, une entreprise en forte croissance spécialisée en solutions énergétiques et distributeur exclusif de gaz naturel en Outaouais, est à la recherche d’un(e) Spécialiste Marketing, Croissance et rétention de la clientèle.\u003C/p>\u003Cp>Sous la responsabilité du Chef d’équipe, Marketing et communications, la personne titulaire du poste \u003Ci>Spécialiste marketing, Croissance et rétention de la clientèle est \u003C/i>responsable de la mise en œuvre des stratégies et activités pour l’ensemble du cycle de vie client (acquisition, croissance, fidélisation et rétention) via toutes les plateformes (traditionnelles, numériques et médias sociaux) afin de favoriser la croissance et la fidélisation de la clientèle résidentielle et commerciale\u003Cb>\u003Ci>.\u003C/i>\u003C/b>\u003C/p>\u003Cp>Veuillez noter que ce rôle est temporaire pour une durée de 12 mois\u003C/p>\u003Cp>\u003Cb>Survol quant aux attentes plus spécifiques : \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Supporter les activités d’acquisition de nouveaux clients par le développement de nouvelles stratégies et activités en collaboration avec l’équipe des ventes ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Développer et exécuter des stratégies et campagnes de croissance, ventes croisées ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Développer et exécuter des stratégies et campagnes de rétention et de fidélisation ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Développer et exécuter la stratégie de commandites – incluant l’activation ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Promouvoir l’adhésion aux programmes en efficacité énergétique et au gaz naturel renouvelable (GNR) ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analyser les données;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Élaborer et déployer un calendrier éditorial.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Exigences et compétences: \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Un baccalauréat d’une université reconnue en communication, marketing ou administration des affaires - ou une combinaison acceptable d’éducation, de formation et d’expérience directement liée au poste;\u003C/p>\u003C/li>\u003Cli>\u003Cp>2 à 4 d’expérience dans un poste similaire ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Habiletés reconnues en rédaction et parfaite maîtrise de la langue française ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Puisque cette personne devra interagir fréquemment avec des collègues, intervenants et clients qui ne parlent pas le français, il est exigé que cette personne possède une bonne connaissance de la langue anglaise, tant à l’oral qu’à l’écrit.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Pensée stratégique aiguisée, doublée d’une grande capacité d’analyse et de synthèse\u003C/p>\u003C/li>\u003Cli>\u003Cp>Aptitudes marquées pour le travail d’équipe, la collaboration, l’interaction et le réseautage\u003C/p>\u003C/li>\u003Cli>\u003Cp>Capacité à planifier et organiser une multitude de tâches et de priorités au quotidien\u003C/p>\u003C/li>\u003Cli>\u003Cp>Autonomie et beaucoup d’entregent\u003C/p>\u003C/li>\u003Cli>\u003Cp>Axée sur les résultats\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maitrise des outils de la suite MS Office\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expérience en création de contenu, en marketing web et numérique considérée comme un atout\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Conditions de travail:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Environnement de bureau standard\u003C/p>\u003C/li>\u003Cli>\u003Cp>Déplacements ou participation ponctuelle à des événements de représentation\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Avantages :\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Un Programme d’aide aux employés et à leur famille.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Un programme de mieux-être axé sur le soutien des employés pour une meilleure santé en offrant des outils, des ressources et des occasions d’améliorer le bien-être physique, mental, social et financier.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Le programme de travail flexible d'Enbridge offre aux employé(e)s admissibles la possibilité de travailler de la maison les mercredis et vendredis, d’opter pour un horaire de travail comprimé ou d’avoir des heures de début et de fin de journée flexibles. Les exigences du poste déterminent l’admissibilité à chacune de ces options.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Ci>Nous remercions\u003C/i>\u003C/b>\u003Ci> à l’avance tous ceux et toutes celles qui nous soumettront leur candidature. Nous ne communiquerons qu’avec les personnes choisies pour la prochaine étape.\u003C/i> Le salaire sera déterminé en fonction des l’échelle préétablie, accompagné d’une gamme de bénéfices.\u003C/p>\u003Cp>*****\u003C/p>\u003Ch3>Enbridge Gaz Québec, a fast-growing company specializing in energy solutions and the exclusive distributor of natural gas in the Outaouais region, is seeking a Marketing Specialist, Customer Growth and Retention\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>Reporting to the Team Leader, Marketing and Communications, the \u003Ci>Marketing Specialist, Customer Growth and Retention \u003C/i>is responsible for implementing strategies and activities for the entire client life cycle (acquisition, growth, loyalty and retention), across all platforms (traditional, digital and social media), to promote residential and commercial customer growth and retention\u003Cb>\u003Ci>.\u003C/i>\u003C/b>\u003C/h3>\u003Ch3>Please note this role is a Temporary role for 12 months\u003C/h3>\u003Ch3>\u003Cb>Summary of more specific expectations: \u003C/b>\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>Supporting customer acquisition activities by developing new strategies and activities in conjunction with Sales.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Developing and implementing cross-selling/growth strategies and campaigns.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Developing and implementing retention/loyalty strategies and campaigns.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Developing, implementing and activating the sponsorship strategy.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Promoting participation in energy efficiency and renewable natural gas (RNG) programs.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Analyzing data.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Develop and deploy an editorial calendar.\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>\u003Cb>Skills and Requirements \u003C/b>\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>A bachelor’s degree in communications, marketing or business administration from an accredited university, or an acceptable combination of education, training and experience directly pertaining to the position.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>2 to 4 years’ experience in a similar job.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Recognized writing skills and complete fluency in French.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>A good knowledge of spoken and written English, as this person will frequently interact with co‑workers, stakeholders and customers who do not speak French.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Well-developed strategic thinking, accompanied by a broad ability to produce analyses and summaries.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Excellent abilities for teamwork, collaboration, interaction and networking.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Ability to plan and organize a wide variety of day-to-day tasks and priorities.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Self-starter with strong people skills.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Results oriented.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Proficient with MS Office.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Experience in creating content, as well as Web and digital marketing are considered an asset.\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Ch3>\u003Cb>Working conditions:\u003C/b>\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>Standard office environment\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Occasional travel or participation in representation events\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Ch3>Benefits:\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>An Employee and Family Assistance Program.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>\u003Ci>We thank all applicants in advance for their interest. Only those selected for the next stage will be contacted. Salary will be determined based on a pre-established scale, accompanied by a range of benefits.\u003C/i>\u003C/h3>\u003Cp>At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.\u003C/p>\u003Cp>Information For Applicants:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Applications can be submitted via our online recruiting system only.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Final candidates for this position may be required to undergo a security screening, including a criminal records check.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>To learn more about us, visit www.enbridge.com\u003C/p>","Posting End Date:May 28, 2026Employee Type:Temporary (Fixed Term)-Full timeUnion/Non: This is a non-union positionEnbridge Gaz Québec, une entreprise en forte croissance spécialisée en solutions énergétiques et distributeur exclusif de gaz naturel en Outaouais, est à la recherche d’un(e) Spécialiste Marketing, Croissance et rétention de la clientèle.Sous la responsabilité du Chef d’équipe, Marketing et communications, la personne titulaire du poste Spécialiste marketing, Croissance et rétention de la clientèle est responsable de la mise en œuvre des stratégies et activités pour l’ensemble du cycle de vie client (acquisition, croissance, fidélisation et rétention) via toutes les plateformes (traditionnelles, numériques et médias sociaux) afin de favoriser la croissance et la fidélisation de la clientèle résidentielle et commerciale.Veuillez noter que ce rôle est temporaire pour une durée de 12 moisSurvol quant aux attentes plus spécifiques : Supporter les activités d’acquisition de nouveaux clients par le développement de nouvelles stratégies et activités en collaboration avec l’équipe des ventes ;Développer et exécuter des stratégies et campagnes de croissance, ventes croisées ;Développer et exécuter des stratégies et campagnes de rétention et de fidélisation ;Développer et exécuter la stratégie de commandites – incluant l’activation ;Promouvoir l’adhésion aux programmes en efficacité énergétique et au gaz naturel renouvelable (GNR) ;Analyser les données;Élaborer et déployer un calendrier éditorial.Exigences et compétences: Un baccalauréat d’une université reconnue en communication, marketing ou administration des affaires - ou une combinaison acceptable d’éducation, de formation et d’expérience directement liée au poste;2 à 4 d’expérience dans un poste similaire ;Habiletés reconnues en rédaction et parfaite maîtrise de la langue française ;Puisque cette personne devra interagir fréquemment avec des collègues, intervenants et clients qui ne parlent pas le français, il est exigé que cette personne possède une bonne connaissance de la langue anglaise, tant à l’oral qu’à l’écrit.Pensée stratégique aiguisée, doublée d’une grande capacité d’analyse et de synthèseAptitudes marquées pour le travail d’équipe, la collaboration, l’interaction et le réseautageCapacité à planifier et organiser une multitude de tâches et de priorités au quotidienAutonomie et beaucoup d’entregentAxée sur les résultatsMaitrise des outils de la suite MS OfficeExpérience en création de contenu, en marketing web et numérique considérée comme un atoutConditions de travail:Environnement de bureau standardDéplacements ou participation ponctuelle à des événements de représentationAvantages :Un Programme d’aide aux employés et à leur famille.Un programme de mieux-être axé sur le soutien des employés pour une meilleure santé en offrant des outils, des ressources et des occasions d’améliorer le bien-être physique, mental, social et financier.Le programme de travail flexible d'Enbridge offre aux employé(e)s admissibles la possibilité de travailler de la maison les mercredis et vendredis, d’opter pour un horaire de travail comprimé ou d’avoir des heures de début et de fin de journée flexibles. Les exigences du poste déterminent l’admissibilité à chacune de ces options.Nous remercions à l’avance tous ceux et toutes celles qui nous soumettront leur candidature. Nous ne communiquerons qu’avec les personnes choisies pour la prochaine étape. Le salaire sera déterminé en fonction des l’échelle préétablie, accompagné d’une gamme de bénéfices.*****Enbridge Gaz Québec, a fast-growing company specializing in energy solutions and the exclusive distributor of natural gas in the Outaouais region, is seeking a Marketing Specialist, Customer Growth and RetentionReporting to the Team Leader, Marketing and Communications, the Marketing Specialist, Customer Growth and Retention is responsible for implementing strategies and activities for the entire client life cycle (acquisition, growth, loyalty and retention), across all platforms (traditional, digital and social media), to promote residential and commercial customer growth and retention.Please note this role is a Temporary role for 12 monthsSummary of more specific expectations: Supporting customer acquisition activities by developing new strategies and activities in conjunction with Sales.Developing and implementing cross-selling/growth strategies and campaigns.Developing and implementing retention/loyalty strategies and campaigns.Developing, implementing and activating the sponsorship strategy.Promoting participation in energy efficiency and renewable natural gas (RNG) programs.Analyzing data.Develop and deploy an editorial calendar.Skills and Requirements A bachelor’s degree in communications, marketing or business administration from an accredited university, or an acceptable combination of education, training and experience directly pertaining to the position.2 to 4 years’ experience in a similar job.Recognized writing skills and complete fluency in French.A good knowledge of spoken and written English, as this person will frequently interact with co‑workers, stakeholders and customers who do not speak French.Well-developed strategic thinking, accompanied by a broad ability to produce analyses and summaries.Excellent abilities for teamwork, collaboration, interaction and networking.Ability to plan and organize a wide variety of day-to-day tasks and priorities.Self-starter with strong people skills.Results oriented.Proficient with MS Office.Experience in creating content, as well as Web and digital marketing are considered an asset.Working conditions:Standard office environmentOccasional travel or participation in representation eventsBenefits:An Employee and Family Assistance Program.A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.We thank all applicants in advance for their interest. Only those selected for the next stage will be contacted. Salary will be determined based on a pre-established scale, accompanied by a range of benefits.At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.Information For Applicants:Applications can be submitted via our online recruiting system only.We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.Final candidates for this position may be required to undergo a security screening, including a criminal records check.To learn more about us, visit www.enbridge.com",{"jsonldValid":27,"jsonld":1121},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Spécialiste marketing, Croissance et rétention de la clientèle est /Marketing Specialist, Customer Growth and Retention\",\"description\":\"\u003Cp>\u003Cb>Posting End Date:\u003C/b>\u003C/p>May 28, 2026\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>Employee Type:\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>Temporary (Fixed Term)-Full time\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>Union/Non: \u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>This is a non-union position\u003Cp>Enbridge Gaz Québec, une entreprise en forte croissance spécialisée en solutions énergétiques et distributeur exclusif de gaz naturel en Outaouais, est à la recherche d’un(e) Spécialiste Marketing, Croissance et rétention de la clientèle.\u003C/p>\u003Cp>Sous la responsabilité du Chef d’équipe, Marketing et communications, la personne titulaire du poste \u003Ci>Spécialiste marketing, Croissance et rétention de la clientèle est \u003C/i>responsable de la mise en œuvre des stratégies et activités pour l’ensemble du cycle de vie client (acquisition, croissance, fidélisation et rétention) via toutes les plateformes (traditionnelles, numériques et médias sociaux) afin de favoriser la croissance et la fidélisation de la clientèle résidentielle et commerciale\u003Cb>\u003Ci>.\u003C/i>\u003C/b>\u003C/p>\u003Cp>Veuillez noter que ce rôle est temporaire pour une durée de 12 mois\u003C/p>\u003Cp>\u003Cb>Survol quant aux attentes plus spécifiques : \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Supporter les activités d’acquisition de nouveaux clients par le développement de nouvelles stratégies et activités en collaboration avec l’équipe des ventes ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Développer et exécuter des stratégies et campagnes de croissance, ventes croisées ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Développer et exécuter des stratégies et campagnes de rétention et de fidélisation ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Développer et exécuter la stratégie de commandites – incluant l’activation ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Promouvoir l’adhésion aux programmes en efficacité énergétique et au gaz naturel renouvelable (GNR) ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analyser les données;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Élaborer et déployer un calendrier éditorial.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Exigences et compétences: \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Un baccalauréat d’une université reconnue en communication, marketing ou administration des affaires - ou une combinaison acceptable d’éducation, de formation et d’expérience directement liée au poste;\u003C/p>\u003C/li>\u003Cli>\u003Cp>2 à 4 d’expérience dans un poste similaire ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Habiletés reconnues en rédaction et parfaite maîtrise de la langue française ;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Puisque cette personne devra interagir fréquemment avec des collègues, intervenants et clients qui ne parlent pas le français, il est exigé que cette personne possède une bonne connaissance de la langue anglaise, tant à l’oral qu’à l’écrit.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Pensée stratégique aiguisée, doublée d’une grande capacité d’analyse et de synthèse\u003C/p>\u003C/li>\u003Cli>\u003Cp>Aptitudes marquées pour le travail d’équipe, la collaboration, l’interaction et le réseautage\u003C/p>\u003C/li>\u003Cli>\u003Cp>Capacité à planifier et organiser une multitude de tâches et de priorités au quotidien\u003C/p>\u003C/li>\u003Cli>\u003Cp>Autonomie et beaucoup d’entregent\u003C/p>\u003C/li>\u003Cli>\u003Cp>Axée sur les résultats\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maitrise des outils de la suite MS Office\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expérience en création de contenu, en marketing web et numérique considérée comme un atout\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Conditions de travail:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Environnement de bureau standard\u003C/p>\u003C/li>\u003Cli>\u003Cp>Déplacements ou participation ponctuelle à des événements de représentation\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Avantages :\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Un Programme d’aide aux employés et à leur famille.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Un programme de mieux-être axé sur le soutien des employés pour une meilleure santé en offrant des outils, des ressources et des occasions d’améliorer le bien-être physique, mental, social et financier.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Le programme de travail flexible d'Enbridge offre aux employé(e)s admissibles la possibilité de travailler de la maison les mercredis et vendredis, d’opter pour un horaire de travail comprimé ou d’avoir des heures de début et de fin de journée flexibles. Les exigences du poste déterminent l’admissibilité à chacune de ces options.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Ci>Nous remercions\u003C/i>\u003C/b>\u003Ci> à l’avance tous ceux et toutes celles qui nous soumettront leur candidature. Nous ne communiquerons qu’avec les personnes choisies pour la prochaine étape.\u003C/i> Le salaire sera déterminé en fonction des l’échelle préétablie, accompagné d’une gamme de bénéfices.\u003C/p>\u003Cp>*****\u003C/p>\u003Ch3>Enbridge Gaz Québec, a fast-growing company specializing in energy solutions and the exclusive distributor of natural gas in the Outaouais region, is seeking a Marketing Specialist, Customer Growth and Retention\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>Reporting to the Team Leader, Marketing and Communications, the \u003Ci>Marketing Specialist, Customer Growth and Retention \u003C/i>is responsible for implementing strategies and activities for the entire client life cycle (acquisition, growth, loyalty and retention), across all platforms (traditional, digital and social media), to promote residential and commercial customer growth and retention\u003Cb>\u003Ci>.\u003C/i>\u003C/b>\u003C/h3>\u003Ch3>Please note this role is a Temporary role for 12 months\u003C/h3>\u003Ch3>\u003Cb>Summary of more specific expectations: \u003C/b>\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>Supporting customer acquisition activities by developing new strategies and activities in conjunction with Sales.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Developing and implementing cross-selling/growth strategies and campaigns.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Developing and implementing retention/loyalty strategies and campaigns.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Developing, implementing and activating the sponsorship strategy.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Promoting participation in energy efficiency and renewable natural gas (RNG) programs.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Analyzing data.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Develop and deploy an editorial calendar.\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>\u003Cb>Skills and Requirements \u003C/b>\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>A bachelor’s degree in communications, marketing or business administration from an accredited university, or an acceptable combination of education, training and experience directly pertaining to the position.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>2 to 4 years’ experience in a similar job.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Recognized writing skills and complete fluency in French.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>A good knowledge of spoken and written English, as this person will frequently interact with co‑workers, stakeholders and customers who do not speak French.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Well-developed strategic thinking, accompanied by a broad ability to produce analyses and summaries.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Excellent abilities for teamwork, collaboration, interaction and networking.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Ability to plan and organize a wide variety of day-to-day tasks and priorities.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Self-starter with strong people skills.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Results oriented.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Proficient with MS Office.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Experience in creating content, as well as Web and digital marketing are considered an asset.\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Ch3>\u003Cb>Working conditions:\u003C/b>\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>Standard office environment\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Occasional travel or participation in representation events\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Ch3>Benefits:\u003C/h3>\u003Cul>\u003Cli>\u003Ch3>An Employee and Family Assistance Program.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.\u003C/h3>\u003C/li>\u003Cli>\u003Ch3>Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.\u003C/h3>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Ch3>\u003C/h3>\u003Ch3>\u003Ci>We thank all applicants in advance for their interest. Only those selected for the next stage will be contacted. Salary will be determined based on a pre-established scale, accompanied by a range of benefits.\u003C/i>\u003C/h3>\u003Cp>At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.\u003C/p>\u003Cp>Information For Applicants:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Applications can be submitted via our online recruiting system only.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Final candidates for this position may be required to undergo a security screening, including a criminal records check.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>To learn more about us, visit www.enbridge.com\u003C/p>\",\"datePosted\":\"2026-05-20T09:29:49.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Enbridge\",\"sameAs\":\"https://careers.enbridge.com/\",\"logo\":\"https://logo.clearbit.com/careers.enbridge.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Enbridge\",\"value\":\"1566c0c556b899c69c000746435edab95eb0ceee3db63d614641827471bcc37e\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Gatineau\",\"addressRegion\":\"QC\",\"addressCountry\":\"CA\"}}}",{"id":1123,"slug":1124,"title":1125,"companyname":819,"companylogo":820,"companyIndustry":390,"city":88,"country":88,"remote":15,"employmentType":1126,"department":18,"content_html":1127,"content_text":1128,"years":21,"createdAt":1129,"updatedAtISO":1130,"postedAtISO":1131,"hasSalary":15,"salaryMin":1132,"salaryMax":1133,"currency":25,"schema":1134},"1030dd1d803c70ae556fd689efac8c9254782fd53f76d98f2b2a6e4432a91c2e","crm-specialist-9-months-ftc-maternity-cover-at-levi-strauss-and-co-dcb3617ea6","CRM Specialist (9 months FTC maternity cover)",[17],"\u003Cp>Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.\u003C/p>\u003Cp>\u003Cb>About the Job\u003C/b>\u003C/p>\u003Cul>\u003Cli>Develop and execute compelling and engaging CRM campaigns to support delivery of Marketing plan aligned to trading demands and topical and contextual moments\u003C/li>\u003Cli>Partner with cross functional teams to support the development of our loyalty experience across all owned channels, driving acquisition and retention through engaging CRM communications & experiences.\u003C/li>\u003Cli>Work closely with the creative & marketing teams, leveraging customer data and insights to create amazing content & email campaigns that drive retention.\u003C/li>\u003Cli>Lead the translation and QA process for all CRM communications with agencies, copywriters and local market teams of copy decks and copy toolkits to an extremely high standard\u003C/li>\u003Cli>Oversee end-to-end production of email campaigns, including creation, build, testing, and deployment\u003C/li>\u003Cli>Leverage consumer insights, marketing channel analytics and business intelligence tools to optimise communication plans to agreed KPIs\u003C/li>\u003Cli>Generate weekly and monthly analysis of channel & content performance to allow for improvement and optimisation of all CRM journeys\u003C/li>\u003Cli>Responsible for developing CRM KPIs for European team, follow up on the progress, and communicating to wider business development of CRM initiatives\u003C/li>\u003Cli>Work with global & local partners to support the development and execution of the content testing roadmap to gather learnings and inform our content strategy\u003C/li>\u003Cli>Work with agency partners on the Email MarTech roadmap and coordinate all testing plans.\u003C/li>\u003Cli>Stay up to date with the latest industry best practice to drive innovation in our CRM strategies.\u003C/li>\u003Cli>Define new & efficient ways of working through streamlining processes and automation of owned channel activity enabling more focus on the broader transformational segmentation and personalisation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About You\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum 3 years' previous experience in CRM, customer retention & email marketing in eCommerce or Retail is essential.\u003C/li>\u003Cli>Hands-on email build/production and send experience in an email marketing platform. Experience of SMS also preferable\u003C/li>\u003Cli>Confidence presenting performance insights and recommendations to stakeholders.\u003C/li>\u003Cli>Fluent in English (other European languages advantageous) across both written and spoken communication\u003C/li>\u003Cli>Strong Excel skills.\u003C/li>\u003Cli>Analytical skills, a data driven decision making ethos & understanding of audience building.\u003C/li>\u003Cli>Experience of agency management.\u003C/li>\u003Cli>Strong attention to detail and a good eye for creative and content\u003C/li>\u003Cli>Open minded, willing to learn and able to manage in a fast-paced environment.\u003C/li>\u003Cli>Customer oriented focus, commercially minded person, with a keen interest in retail and particularly within the fashion sector\u003C/li>\u003Cli>Strong team player, able to work collaboratively across multiple team\u003C/li>\u003C/ul>\u003Cp>This is a hybrid position based in our Central London Office. You will be expected to be in the office three days per week, though time in office may vary depending on business needs.\u003C/p>\u003Cp>The expected salary range for this role is £ 31,700 - £ 42,200.00 per year. The amount an employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and our needs.\u003C/p>\u003Cp>Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, paid leave, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.\u003C/p>\u003Cp>LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.\u003C/p>\u003Cp>#LI-Hybrid\u003C/p>\u003Ch2>\u003C/h2>\u003Ch2>\u003Cb>LOCATION\u003C/b>\u003C/h2>London, United Kingdom\u003Ch2>\u003C/h2>\u003Ch2>\u003Cb>FULL TIME/PART TIME\u003C/b>\u003C/h2>Full time\u003Ch2>Current LS&Co Employees, apply via your Workday account.\u003C/h2>","Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.About the JobDevelop and execute compelling and engaging CRM campaigns to support delivery of Marketing plan aligned to trading demands and topical and contextual momentsPartner with cross functional teams to support the development of our loyalty experience across all owned channels, driving acquisition and retention through engaging CRM communications & experiences.Work closely with the creative & marketing teams, leveraging customer data and insights to create amazing content & email campaigns that drive retention.Lead the translation and QA process for all CRM communications with agencies, copywriters and local market teams of copy decks and copy toolkits to an extremely high standardOversee end-to-end production of email campaigns, including creation, build, testing, and deploymentLeverage consumer insights, marketing channel analytics and business intelligence tools to optimise communication plans to agreed KPIsGenerate weekly and monthly analysis of channel & content performance to allow for improvement and optimisation of all CRM journeysResponsible for developing CRM KPIs for European team, follow up on the progress, and communicating to wider business development of CRM initiativesWork with global & local partners to support the development and execution of the content testing roadmap to gather learnings and inform our content strategyWork with agency partners on the Email MarTech roadmap and coordinate all testing plans.Stay up to date with the latest industry best practice to drive innovation in our CRM strategies.Define new & efficient ways of working through streamlining processes and automation of owned channel activity enabling more focus on the broader transformational segmentation and personalisationAbout YouMinimum 3 years' previous experience in CRM, customer retention & email marketing in eCommerce or Retail is essential.Hands-on email build/production and send experience in an email marketing platform. Experience of SMS also preferableConfidence presenting performance insights and recommendations to stakeholders.Fluent in English (other European languages advantageous) across both written and spoken communicationStrong Excel skills.Analytical skills, a data driven decision making ethos & understanding of audience building.Experience of agency management.Strong attention to detail and a good eye for creative and contentOpen minded, willing to learn and able to manage in a fast-paced environment.Customer oriented focus, commercially minded person, with a keen interest in retail and particularly within the fashion sectorStrong team player, able to work collaboratively across multiple teamThis is a hybrid position based in our Central London Office. You will be expected to be in the office three days per week, though time in office may vary depending on business needs.The expected salary range for this role is £ 31,700 - £ 42,200.00 per year. The amount an employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and our needs.Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, paid leave, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.#LI-HybridLOCATIONLondon, United KingdomFULL TIME/PART TIMEFull timeCurrent LS&Co Employees, apply via your Workday account.",1779269225000,"2026-05-20 11:29:48","2026-05-20T09:29:48.000Z",31700,42200,{"jsonldValid":15,"jsonld":1135},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Specialist (9 months FTC maternity cover)\",\"description\":\"\u003Cp>Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.\u003C/p>\u003Cp>\u003Cb>About the Job\u003C/b>\u003C/p>\u003Cul>\u003Cli>Develop and execute compelling and engaging CRM campaigns to support delivery of Marketing plan aligned to trading demands and topical and contextual moments\u003C/li>\u003Cli>Partner with cross functional teams to support the development of our loyalty experience across all owned channels, driving acquisition and retention through engaging CRM communications & experiences.\u003C/li>\u003Cli>Work closely with the creative & marketing teams, leveraging customer data and insights to create amazing content & email campaigns that drive retention.\u003C/li>\u003Cli>Lead the translation and QA process for all CRM communications with agencies, copywriters and local market teams of copy decks and copy toolkits to an extremely high standard\u003C/li>\u003Cli>Oversee end-to-end production of email campaigns, including creation, build, testing, and deployment\u003C/li>\u003Cli>Leverage consumer insights, marketing channel analytics and business intelligence tools to optimise communication plans to agreed KPIs\u003C/li>\u003Cli>Generate weekly and monthly analysis of channel & content performance to allow for improvement and optimisation of all CRM journeys\u003C/li>\u003Cli>Responsible for developing CRM KPIs for European team, follow up on the progress, and communicating to wider business development of CRM initiatives\u003C/li>\u003Cli>Work with global & local partners to support the development and execution of the content testing roadmap to gather learnings and inform our content strategy\u003C/li>\u003Cli>Work with agency partners on the Email MarTech roadmap and coordinate all testing plans.\u003C/li>\u003Cli>Stay up to date with the latest industry best practice to drive innovation in our CRM strategies.\u003C/li>\u003Cli>Define new & efficient ways of working through streamlining processes and automation of owned channel activity enabling more focus on the broader transformational segmentation and personalisation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About You\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum 3 years' previous experience in CRM, customer retention & email marketing in eCommerce or Retail is essential.\u003C/li>\u003Cli>Hands-on email build/production and send experience in an email marketing platform. Experience of SMS also preferable\u003C/li>\u003Cli>Confidence presenting performance insights and recommendations to stakeholders.\u003C/li>\u003Cli>Fluent in English (other European languages advantageous) across both written and spoken communication\u003C/li>\u003Cli>Strong Excel skills.\u003C/li>\u003Cli>Analytical skills, a data driven decision making ethos & understanding of audience building.\u003C/li>\u003Cli>Experience of agency management.\u003C/li>\u003Cli>Strong attention to detail and a good eye for creative and content\u003C/li>\u003Cli>Open minded, willing to learn and able to manage in a fast-paced environment.\u003C/li>\u003Cli>Customer oriented focus, commercially minded person, with a keen interest in retail and particularly within the fashion sector\u003C/li>\u003Cli>Strong team player, able to work collaboratively across multiple team\u003C/li>\u003C/ul>\u003Cp>This is a hybrid position based in our Central London Office. You will be expected to be in the office three days per week, though time in office may vary depending on business needs.\u003C/p>\u003Cp>The expected salary range for this role is £ 31,700 - £ 42,200.00 per year. The amount an employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and our needs.\u003C/p>\u003Cp>Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, paid leave, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.\u003C/p>\u003Cp>LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.\u003C/p>\u003Cp>#LI-Hybrid\u003C/p>\u003Ch2>\u003C/h2>\u003Ch2>\u003Cb>LOCATION\u003C/b>\u003C/h2>London, United Kingdom\u003Ch2>\u003C/h2>\u003Ch2>\u003Cb>FULL TIME/PART TIME\u003C/b>\u003C/h2>Full time\u003Ch2>Current LS&Co Employees, apply via your Workday account.\u003C/h2>\",\"datePosted\":\"2026-05-20T09:29:48.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Levi Strauss & Co.\",\"sameAs\":\"https://www.levistrauss.com/work-with-us/\",\"logo\":\"https://logo.clearbit.com/levistrauss.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Levi Strauss & Co.\",\"value\":\"1030dd1d803c70ae556fd689efac8c9254782fd53f76d98f2b2a6e4432a91c2e\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\"}}}",{"id":1137,"slug":1138,"title":1139,"companyname":1140,"companylogo":1141,"companyTagline":1142,"companyIndustry":1143,"city":1144,"country":1144,"remote":15,"employmentType":1145,"department":18,"content_html":1146,"content_text":1147,"years":21,"createdAt":1148,"updatedAtISO":1149,"postedAtISO":1150,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1151},"021a99516a5f9e1ab90a07704e79577a15918d77acbf2789aef5bf888f0381b3","campaign-and-crm-manager-at-zeiss-group-1530513812","Campaign & CRM Manager","ZEISS Group","https://logo.clearbit.com/zeiss.com","We are a global technology leader advancing the world of optics. #SeeingBeyond","Appliances, Electrical, and Electronics Manufacturing","Birmingham",[17],"\u003Cp>\u003Cb>Position Summary\u003C/b>\u003C/p>\u003Cp>As Campaign & CRM Manager for ZEISS UK & Ireland, you will lead the strategy, planning, and execution of data-driven, multi-channel CRM programmes across B2B and B2C audiences—using insight, technology, and targeted communications to drive measurable business results.\u003C/p>\u003Cp>\u003Cb>Responsibilities \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>CRM Strategy and Plans\u003C/b>: Develop and own the overall CRM strategy and activity plan for ZEISS UK & Ireland (B2B and B2C) aligned to business and marketing objectives and agreed KPIs. Define customer and consumer segmentation, journeys and contact strategies to maximise engagement and value. Coordinate annual communication calendars and ensure alignment with brand and product activities.\u003C/li>\u003Cli>\u003Cb>Always On:\u003C/b> Plan, deliver, and optimise integrated multi-channel always on strategies for B2B and B2C audiences to defined KPIs.\u003C/li>\u003Cli>\u003Cb>Campaign Management:\u003C/b> Plan, deliver, and optimise multi-channel campaigns (ZEISS owned social/digital channels, platforms, email) for B2B and B2C audiences to defined KPIs.\u003C/li>\u003Cli>\u003Cb>Performance Measurement & Optimisation\u003C/b>: Ensure all activity is tracked, measured and reported against defined KPIs. Analyse performance and provide insight-led recommendations to improve engagement and conversion. Lead a structured test and learn roadmap (tests across platform, channel, media, creative, messaging) to continuously improve effectiveness. \u003C/li>\u003Cli>\u003Cb>Content and Communications:\u003C/b> (Social and Digital): Oversee creation and delivery of customer/consumer centric SEO optimised content and Communications for ZEISS B2B and B2C social channels and digital platforms.\u003C/li>\u003Cli>\u003Cb>Segmentation & Personalisation: \u003C/b>Develop and maintain robust audience segmentation models for B2B and B2C.Drive personalisation strategies to deliver relevant content and offers at scale across channels.\u003C/li>\u003Cli>\u003Cb>Technology Ownership:\u003C/b> Administer and optimise CRM and marketing automation platforms and tools (e.g. Salesforce, Marketing Cloud and similar). Driving best practice and in-house capability. Identify and implement enhancements to workflows, integrations, and processes to improve efficiency and performance.\u003C/li>\u003Cli>\u003Cb>Compliance & Governance\u003C/b>: Ensure all CRM activity complies with data protection and privacy regulations (e.g. GDPR, opt-in/opt-out rules). Maintain robust processes for consent, preference management, and data handling. Work in partnership with Data Protection Officer.\u003C/li>\u003Cli>\u003Cb>Data Management\u003C/b>: Partner with data, IT and Commercial teams to ensure data quality, accuracy and availability for CRM activity. Contribute to data strategy, including data capture, enrichment, and usage for segmentation and personalisation.\u003C/li>\u003Cli>\u003Cb>Cross-Functional Collaboration:\u003C/b> Work closely with Marketing, Sales, Customer Service, Product, and Data teams to align CRM activity with wider business goals and initiatives. \u003C/li>\u003Cli>\u003Cb>Agency Management\u003C/b>: Responsible for working collaboratively with and managing creative and media agency partner/s to deliver annual plans, campaigns and KPIs. Lead briefing, execution, feedback, and review processes, embedding learnings and optimising ways of working.\u003C/li>\u003Cli>\u003Cb>Budget Management\u003C/b>: Plan and manage CRM projects and initiatives within agreed budgets, ensuring cost-effective delivery and clear ROI.\u003C/li>\u003Cli>\u003Cb>Global & Local Collaboration:\u003C/b> Collaborate with HQ and other ZEISS markets to share and adopt best practices, tools, and approaches in CRM. Build and nurture local and international CRM networks within ZEISS.\u003C/li>\u003Cli>\u003Cb>Community Management\u003C/b>: Ensure effective community management across all ZEISS B2B and B2C social media accounts, in partnership with agencies or internal teams\u003C/li>\u003Cli>\u003Cb>Brand Stewardship\u003C/b>: Act as a brand guardian, ensuring all CRM and digital communications reflect ZEISS brand values, visual identity, and tone of voice \u003C/li>\u003C/ul>\u003Cp>.\u003C/p>\u003Cp>Required Knowledge & Experience\u003C/p>\u003Cp>\u003Cb>Essential Criteria\u003C/b>\u003C/p>\u003Cul>\u003Cli>Approximately 5+ years’ experience developing and delivering CRM strategies for B2B and/or B2C audiences, with demonstrable results.\u003C/li>\u003Cli>Strong understanding and practical application of CRM principles, customer lifecycle marketing, segmentation, and personalisation.\u003C/li>\u003Cli>Hands-on experience Salesforce and Marketing Cloud)\u003C/li>\u003Cli>Proven experience using a wide range of digital marketing channels and platforms, including PPC, display, social media (Meta, TikTok, Pinterest, LinkedIn), email, and affiliates \u003C/li>\u003Cli>Strong analytical skills: able to interpret data, derive insights, and translate them into clear, actionable recommendations.\u003C/li>\u003Cli>Operational knowledge of analytics tools (e.g. Google Analytics) and reporting tools (e.g. Power BI).\u003C/li>\u003Cli>An understanding of user behaviour and conversion funnels to feedback to product owners and steer product development.\u003C/li>\u003Cli>Working knowledge of data privacy and consent regulations (e.g. GDPR) and their application in CRM.\u003C/li>\u003Cli>Proven ability to work effectively in cross-functional teams and influence stakeholders at different levels.\u003C/li>\u003Cli>Strong project management skills with experience managing multiple initiatives simultaneously.\u003C/li>\u003Cli>Experience managing agencies (creative and media) to deliver high-quality work on time and on budget.\u003C/li>\u003Cli>Proven ability to work with creative agencies to deliver impactful multimedia content, from briefing through to creative approval.\u003C/li>\u003Cli>Experience creating or commissioning SEO-optimised content for digital platforms.\u003C/li>\u003Cli>Strong copywriting and briefing skills for customer-facing communications.\u003C/li>\u003C/ul>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Desirable Criteria\u003C/b>\u003C/p>\u003Cul>\u003Cli>Graphic design skills and experience with Adobe Creative Cloud (e.g. Photoshop, Illustrator, InDesign) or similar tools.\u003C/li>\u003C/ul>\u003Cp>Your ZEISS Recruiting Team:\u003C/p>Abbie Walters","Position SummaryAs Campaign & CRM Manager for ZEISS UK & Ireland, you will lead the strategy, planning, and execution of data-driven, multi-channel CRM programmes across B2B and B2C audiences—using insight, technology, and targeted communications to drive measurable business results.Responsibilities CRM Strategy and Plans: Develop and own the overall CRM strategy and activity plan for ZEISS UK & Ireland (B2B and B2C) aligned to business and marketing objectives and agreed KPIs. Define customer and consumer segmentation, journeys and contact strategies to maximise engagement and value. Coordinate annual communication calendars and ensure alignment with brand and product activities.Always On: Plan, deliver, and optimise integrated multi-channel always on strategies for B2B and B2C audiences to defined KPIs.Campaign Management: Plan, deliver, and optimise multi-channel campaigns (ZEISS owned social/digital channels, platforms, email) for B2B and B2C audiences to defined KPIs.Performance Measurement & Optimisation: Ensure all activity is tracked, measured and reported against defined KPIs. Analyse performance and provide insight-led recommendations to improve engagement and conversion. Lead a structured test and learn roadmap (tests across platform, channel, media, creative, messaging) to continuously improve effectiveness. Content and Communications: (Social and Digital): Oversee creation and delivery of customer/consumer centric SEO optimised content and Communications for ZEISS B2B and B2C social channels and digital platforms.Segmentation & Personalisation: Develop and maintain robust audience segmentation models for B2B and B2C.Drive personalisation strategies to deliver relevant content and offers at scale across channels.Technology Ownership: Administer and optimise CRM and marketing automation platforms and tools (e.g. Salesforce, Marketing Cloud and similar). Driving best practice and in-house capability. Identify and implement enhancements to workflows, integrations, and processes to improve efficiency and performance.Compliance & Governance: Ensure all CRM activity complies with data protection and privacy regulations (e.g. GDPR, opt-in/opt-out rules). Maintain robust processes for consent, preference management, and data handling. Work in partnership with Data Protection Officer.Data Management: Partner with data, IT and Commercial teams to ensure data quality, accuracy and availability for CRM activity. Contribute to data strategy, including data capture, enrichment, and usage for segmentation and personalisation.Cross-Functional Collaboration: Work closely with Marketing, Sales, Customer Service, Product, and Data teams to align CRM activity with wider business goals and initiatives. Agency Management: Responsible for working collaboratively with and managing creative and media agency partner/s to deliver annual plans, campaigns and KPIs. Lead briefing, execution, feedback, and review processes, embedding learnings and optimising ways of working.Budget Management: Plan and manage CRM projects and initiatives within agreed budgets, ensuring cost-effective delivery and clear ROI.Global & Local Collaboration: Collaborate with HQ and other ZEISS markets to share and adopt best practices, tools, and approaches in CRM. Build and nurture local and international CRM networks within ZEISS.Community Management: Ensure effective community management across all ZEISS B2B and B2C social media accounts, in partnership with agencies or internal teamsBrand Stewardship: Act as a brand guardian, ensuring all CRM and digital communications reflect ZEISS brand values, visual identity, and tone of voice .Required Knowledge & ExperienceEssential CriteriaApproximately 5+ years’ experience developing and delivering CRM strategies for B2B and/or B2C audiences, with demonstrable results.Strong understanding and practical application of CRM principles, customer lifecycle marketing, segmentation, and personalisation.Hands-on experience Salesforce and Marketing Cloud)Proven experience using a wide range of digital marketing channels and platforms, including PPC, display, social media (Meta, TikTok, Pinterest, LinkedIn), email, and affiliates Strong analytical skills: able to interpret data, derive insights, and translate them into clear, actionable recommendations.Operational knowledge of analytics tools (e.g. Google Analytics) and reporting tools (e.g. Power BI).An understanding of user behaviour and conversion funnels to feedback to product owners and steer product development.Working knowledge of data privacy and consent regulations (e.g. GDPR) and their application in CRM.Proven ability to work effectively in cross-functional teams and influence stakeholders at different levels.Strong project management skills with experience managing multiple initiatives simultaneously.Experience managing agencies (creative and media) to deliver high-quality work on time and on budget.Proven ability to work with creative agencies to deliver impactful multimedia content, from briefing through to creative approval.Experience creating or commissioning SEO-optimised content for digital platforms.Strong copywriting and briefing skills for customer-facing communications. Desirable CriteriaGraphic design skills and experience with Adobe Creative Cloud (e.g. Photoshop, Illustrator, InDesign) or similar tools.Your ZEISS Recruiting Team:Abbie Walters",1779247703000,"2026-05-20 05:30:09","2026-05-20T03:30:09.000Z",{"jsonldValid":27,"jsonld":1152},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Campaign & CRM Manager\",\"description\":\"\u003Cp>\u003Cb>Position Summary\u003C/b>\u003C/p>\u003Cp>As Campaign & CRM Manager for ZEISS UK & Ireland, you will lead the strategy, planning, and execution of data-driven, multi-channel CRM programmes across B2B and B2C audiences—using insight, technology, and targeted communications to drive measurable business results.\u003C/p>\u003Cp>\u003Cb>Responsibilities \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>CRM Strategy and Plans\u003C/b>: Develop and own the overall CRM strategy and activity plan for ZEISS UK & Ireland (B2B and B2C) aligned to business and marketing objectives and agreed KPIs. Define customer and consumer segmentation, journeys and contact strategies to maximise engagement and value. Coordinate annual communication calendars and ensure alignment with brand and product activities.\u003C/li>\u003Cli>\u003Cb>Always On:\u003C/b> Plan, deliver, and optimise integrated multi-channel always on strategies for B2B and B2C audiences to defined KPIs.\u003C/li>\u003Cli>\u003Cb>Campaign Management:\u003C/b> Plan, deliver, and optimise multi-channel campaigns (ZEISS owned social/digital channels, platforms, email) for B2B and B2C audiences to defined KPIs.\u003C/li>\u003Cli>\u003Cb>Performance Measurement & Optimisation\u003C/b>: Ensure all activity is tracked, measured and reported against defined KPIs. Analyse performance and provide insight-led recommendations to improve engagement and conversion. Lead a structured test and learn roadmap (tests across platform, channel, media, creative, messaging) to continuously improve effectiveness. \u003C/li>\u003Cli>\u003Cb>Content and Communications:\u003C/b> (Social and Digital): Oversee creation and delivery of customer/consumer centric SEO optimised content and Communications for ZEISS B2B and B2C social channels and digital platforms.\u003C/li>\u003Cli>\u003Cb>Segmentation & Personalisation: \u003C/b>Develop and maintain robust audience segmentation models for B2B and B2C.Drive personalisation strategies to deliver relevant content and offers at scale across channels.\u003C/li>\u003Cli>\u003Cb>Technology Ownership:\u003C/b> Administer and optimise CRM and marketing automation platforms and tools (e.g. Salesforce, Marketing Cloud and similar). Driving best practice and in-house capability. Identify and implement enhancements to workflows, integrations, and processes to improve efficiency and performance.\u003C/li>\u003Cli>\u003Cb>Compliance & Governance\u003C/b>: Ensure all CRM activity complies with data protection and privacy regulations (e.g. GDPR, opt-in/opt-out rules). Maintain robust processes for consent, preference management, and data handling. Work in partnership with Data Protection Officer.\u003C/li>\u003Cli>\u003Cb>Data Management\u003C/b>: Partner with data, IT and Commercial teams to ensure data quality, accuracy and availability for CRM activity. Contribute to data strategy, including data capture, enrichment, and usage for segmentation and personalisation.\u003C/li>\u003Cli>\u003Cb>Cross-Functional Collaboration:\u003C/b> Work closely with Marketing, Sales, Customer Service, Product, and Data teams to align CRM activity with wider business goals and initiatives. \u003C/li>\u003Cli>\u003Cb>Agency Management\u003C/b>: Responsible for working collaboratively with and managing creative and media agency partner/s to deliver annual plans, campaigns and KPIs. Lead briefing, execution, feedback, and review processes, embedding learnings and optimising ways of working.\u003C/li>\u003Cli>\u003Cb>Budget Management\u003C/b>: Plan and manage CRM projects and initiatives within agreed budgets, ensuring cost-effective delivery and clear ROI.\u003C/li>\u003Cli>\u003Cb>Global & Local Collaboration:\u003C/b> Collaborate with HQ and other ZEISS markets to share and adopt best practices, tools, and approaches in CRM. Build and nurture local and international CRM networks within ZEISS.\u003C/li>\u003Cli>\u003Cb>Community Management\u003C/b>: Ensure effective community management across all ZEISS B2B and B2C social media accounts, in partnership with agencies or internal teams\u003C/li>\u003Cli>\u003Cb>Brand Stewardship\u003C/b>: Act as a brand guardian, ensuring all CRM and digital communications reflect ZEISS brand values, visual identity, and tone of voice \u003C/li>\u003C/ul>\u003Cp>.\u003C/p>\u003Cp>Required Knowledge & Experience\u003C/p>\u003Cp>\u003Cb>Essential Criteria\u003C/b>\u003C/p>\u003Cul>\u003Cli>Approximately 5+ years’ experience developing and delivering CRM strategies for B2B and/or B2C audiences, with demonstrable results.\u003C/li>\u003Cli>Strong understanding and practical application of CRM principles, customer lifecycle marketing, segmentation, and personalisation.\u003C/li>\u003Cli>Hands-on experience Salesforce and Marketing Cloud)\u003C/li>\u003Cli>Proven experience using a wide range of digital marketing channels and platforms, including PPC, display, social media (Meta, TikTok, Pinterest, LinkedIn), email, and affiliates \u003C/li>\u003Cli>Strong analytical skills: able to interpret data, derive insights, and translate them into clear, actionable recommendations.\u003C/li>\u003Cli>Operational knowledge of analytics tools (e.g. Google Analytics) and reporting tools (e.g. Power BI).\u003C/li>\u003Cli>An understanding of user behaviour and conversion funnels to feedback to product owners and steer product development.\u003C/li>\u003Cli>Working knowledge of data privacy and consent regulations (e.g. GDPR) and their application in CRM.\u003C/li>\u003Cli>Proven ability to work effectively in cross-functional teams and influence stakeholders at different levels.\u003C/li>\u003Cli>Strong project management skills with experience managing multiple initiatives simultaneously.\u003C/li>\u003Cli>Experience managing agencies (creative and media) to deliver high-quality work on time and on budget.\u003C/li>\u003Cli>Proven ability to work with creative agencies to deliver impactful multimedia content, from briefing through to creative approval.\u003C/li>\u003Cli>Experience creating or commissioning SEO-optimised content for digital platforms.\u003C/li>\u003Cli>Strong copywriting and briefing skills for customer-facing communications.\u003C/li>\u003C/ul>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Desirable Criteria\u003C/b>\u003C/p>\u003Cul>\u003Cli>Graphic design skills and experience with Adobe Creative Cloud (e.g. Photoshop, Illustrator, InDesign) or similar tools.\u003C/li>\u003C/ul>\u003Cp>Your ZEISS Recruiting Team:\u003C/p>Abbie Walters\",\"datePosted\":\"2026-05-20T03:30:09.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ZEISS Group\",\"sameAs\":\"http://www.zeiss.com/publisher\",\"logo\":\"https://logo.clearbit.com/zeiss.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"ZEISS Group\",\"value\":\"021a99516a5f9e1ab90a07704e79577a15918d77acbf2789aef5bf888f0381b3\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Birmingham\",\"addressCountry\":\"Birmingham\"}}}",{"id":1154,"slug":1155,"title":1156,"companyname":1157,"companylogo":1158,"companyIndustry":1159,"city":1160,"country":34,"remote":15,"employmentType":1161,"department":18,"content_html":1162,"content_text":1163,"years":21,"createdAt":1148,"updatedAtISO":1164,"postedAtISO":1165,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":1166,"schema":1167},"82057b7b830484655911b5fe7ee5a60f5456be28121020dc93ae3a2a78ebae80","crm-operations-coordinator-gpc-asia-pacific-brisbane-at-motion-34e815aeea","CRM Operations Coordinator - GPC Asia Pacific - Brisbane","Motion","https://logo.clearbit.com/motion.com","Automation Machinery Manufacturing","Brisbane Airport",[17],"\u003Cp>\u003Cb>CRM Operations Coordinator\u003C/b> -\u003Cb> GPC Asia Pacific\u003C/b>\u003C/p>\u003Cp>\u003Ci>Are you technically minded, detail-driven and passionate about delivering great customer outcomes?\u003C/i>\u003C/p>\u003Cp>GPC Asia Pacific is seeking a \u003Cb>CRM & Customer Data Coordinator\u003C/b> to support the administration, integrity and effectiveness of our CRM and loyalty platforms. This is an excellent opportunity to play a key operational role in maintaining customer data quality and supporting internal stakeholders across a large, established organisation .\u003C/p>\u003Ch2>About Us\u003C/h2>\u003Cp>With almost a century of history in Australia and New Zealand’s automotive and engineering industries, GPC Asia Pacific employs more than 6,000 team members. Our brands are recognised for quality, reliability and customer focus .\u003C/p>\u003Cp>We are passionate about what we do, we go the extra mile, and we genuinely care about our people and customers .\u003C/p>\u003Ch2>About the Role\u003C/h2>\u003Cp>Reporting to the CRM Business Lead, you will support the ongoing administration and operational effectiveness of our CRM and loyalty systems .\u003C/p>\u003Cp>You’ll play a critical role in maintaining the organisation’s \u003Cb>“single customer view”\u003C/b>, ensuring accurate customer mapping, resolving data integrity issues, and providing frontline CRM and loyalty support .\u003C/p>\u003Cp>This role suits someone who enjoys working across systems, data and stakeholder support in a fast-paced environment.\u003C/p>\u003Ch2>Key Responsibilities\u003C/h2>\u003Cul>\u003Cli>Maintain customer mapping and support the “single customer view” across systems\u003C/li>\u003Cli>Investigate and resolve duplicate records and data integrity issues\u003C/li>\u003Cli>Provision, modify and deactivate CRM user accounts in line with governance processes\u003C/li>\u003Cli>Manage user roles, permissions and access requests\u003C/li>\u003Cli>Provide support through shared CRM and loyalty inboxes\u003C/li>\u003Cli>Respond to CRM administration enquiries from internal stakeholders\u003C/li>\u003Cli>Maintain loyalty account profiles and process related queries\u003C/li>\u003Cli>Assist with testing CRM enhancements and process improvements\u003C/li>\u003Cli>Identify opportunities to improve data quality and operational efficiency\u003C/li>\u003C/ul>\u003Ch2>About You\u003C/h2>\u003Cp>To be successful in this role, you will bring:\u003C/p>\u003Cul>\u003Cli>Strong customer service and stakeholder support experience\u003C/li>\u003Cli>High attention to detail and strong organisational skills\u003C/li>\u003Cli>Excellent written and verbal communication skills\u003C/li>\u003Cli>Ability to manage multiple priorities in a high-volume environment\u003C/li>\u003Cli>Intermediate Microsoft Excel skills\u003C/li>\u003Cli>Experience working with CRM systems or customer databases\u003C/li>\u003C/ul>\u003Cp>Experience supporting loyalty or customer engagement platforms will be highly regarded .\u003C/p>\u003Cp>You are technically curious, organised, solutions-focused, and take pride in accuracy and process quality .\u003C/p>\u003Cp>\u003Cb>Looking after you:\u003C/b>\u003Cbr>We are committed to ensuring our people are well looked after. In addition to a rewarding and challenging career, we will provide:\u003C/p>\u003Cul>\u003Cli>Staff discounts across the GPC Asia Pacific group of Companies\u003C/li>\u003Cli>Private health insurance discounts\u003C/li>\u003Cli>Employee assistance program\u003C/li>\u003Cli>A highly safety conscious work environment\u003C/li>\u003Cli>We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this\u003C/li>\u003Cli>Paid volunteer leave allowing you to give back to your chosen charity/community organisation\u003C/li>\u003Cli>Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!\u003C/li>\u003C/ul>\u003Cp>\u003Cb>GPC Asia Pacific\u003C/b>\u003Cbr>Movement is in our DNA. We are \u003Cb>GPC Asia Pacific:\u003C/b> one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.\u003Cbr>\u003Cbr>Yet we are more than just a parts and service company. We propel people forward.\u003Cbr>\u003Cbr>With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com\u003Cbr>\u003Cbr>Send your CV to our Careers Team by clicking APPLY!\u003C/p>\u003Cp>Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!\u003C/p>\u003Cp>GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.\u003C/p>","CRM Operations Coordinator - GPC Asia PacificAre you technically minded, detail-driven and passionate about delivering great customer outcomes?GPC Asia Pacific is seeking a CRM & Customer Data Coordinator to support the administration, integrity and effectiveness of our CRM and loyalty platforms. This is an excellent opportunity to play a key operational role in maintaining customer data quality and supporting internal stakeholders across a large, established organisation .About UsWith almost a century of history in Australia and New Zealand’s automotive and engineering industries, GPC Asia Pacific employs more than 6,000 team members. Our brands are recognised for quality, reliability and customer focus .We are passionate about what we do, we go the extra mile, and we genuinely care about our people and customers .About the RoleReporting to the CRM Business Lead, you will support the ongoing administration and operational effectiveness of our CRM and loyalty systems .You’ll play a critical role in maintaining the organisation’s “single customer view”, ensuring accurate customer mapping, resolving data integrity issues, and providing frontline CRM and loyalty support .This role suits someone who enjoys working across systems, data and stakeholder support in a fast-paced environment.Key ResponsibilitiesMaintain customer mapping and support the “single customer view” across systemsInvestigate and resolve duplicate records and data integrity issuesProvision, modify and deactivate CRM user accounts in line with governance processesManage user roles, permissions and access requestsProvide support through shared CRM and loyalty inboxesRespond to CRM administration enquiries from internal stakeholdersMaintain loyalty account profiles and process related queriesAssist with testing CRM enhancements and process improvementsIdentify opportunities to improve data quality and operational efficiencyAbout YouTo be successful in this role, you will bring:Strong customer service and stakeholder support experienceHigh attention to detail and strong organisational skillsExcellent written and verbal communication skillsAbility to manage multiple priorities in a high-volume environmentIntermediate Microsoft Excel skillsExperience working with CRM systems or customer databasesExperience supporting loyalty or customer engagement platforms will be highly regarded .You are technically curious, organised, solutions-focused, and take pride in accuracy and process quality .Looking after you:We are committed to ensuring our people are well looked after. In addition to a rewarding and challenging career, we will provide:Staff discounts across the GPC Asia Pacific group of CompaniesPrivate health insurance discountsEmployee assistance programA highly safety conscious work environmentWe proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do thisPaid volunteer leave allowing you to give back to your chosen charity/community organisationAccess to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!GPC Asia PacificMovement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.Yet we are more than just a parts and service company. We propel people forward.With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.comSend your CV to our Careers Team by clicking APPLY!Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.","2026-05-20 05:30:08","2026-05-20T03:30:08.000Z","AUD",{"jsonldValid":27,"jsonld":1168},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Operations Coordinator - GPC Asia Pacific - Brisbane\",\"description\":\"\u003Cp>\u003Cb>CRM Operations Coordinator\u003C/b> -\u003Cb> GPC Asia Pacific\u003C/b>\u003C/p>\u003Cp>\u003Ci>Are you technically minded, detail-driven and passionate about delivering great customer outcomes?\u003C/i>\u003C/p>\u003Cp>GPC Asia Pacific is seeking a \u003Cb>CRM & Customer Data Coordinator\u003C/b> to support the administration, integrity and effectiveness of our CRM and loyalty platforms. This is an excellent opportunity to play a key operational role in maintaining customer data quality and supporting internal stakeholders across a large, established organisation .\u003C/p>\u003Ch2>About Us\u003C/h2>\u003Cp>With almost a century of history in Australia and New Zealand’s automotive and engineering industries, GPC Asia Pacific employs more than 6,000 team members. Our brands are recognised for quality, reliability and customer focus .\u003C/p>\u003Cp>We are passionate about what we do, we go the extra mile, and we genuinely care about our people and customers .\u003C/p>\u003Ch2>About the Role\u003C/h2>\u003Cp>Reporting to the CRM Business Lead, you will support the ongoing administration and operational effectiveness of our CRM and loyalty systems .\u003C/p>\u003Cp>You’ll play a critical role in maintaining the organisation’s \u003Cb>“single customer view”\u003C/b>, ensuring accurate customer mapping, resolving data integrity issues, and providing frontline CRM and loyalty support .\u003C/p>\u003Cp>This role suits someone who enjoys working across systems, data and stakeholder support in a fast-paced environment.\u003C/p>\u003Ch2>Key Responsibilities\u003C/h2>\u003Cul>\u003Cli>Maintain customer mapping and support the “single customer view” across systems\u003C/li>\u003Cli>Investigate and resolve duplicate records and data integrity issues\u003C/li>\u003Cli>Provision, modify and deactivate CRM user accounts in line with governance processes\u003C/li>\u003Cli>Manage user roles, permissions and access requests\u003C/li>\u003Cli>Provide support through shared CRM and loyalty inboxes\u003C/li>\u003Cli>Respond to CRM administration enquiries from internal stakeholders\u003C/li>\u003Cli>Maintain loyalty account profiles and process related queries\u003C/li>\u003Cli>Assist with testing CRM enhancements and process improvements\u003C/li>\u003Cli>Identify opportunities to improve data quality and operational efficiency\u003C/li>\u003C/ul>\u003Ch2>About You\u003C/h2>\u003Cp>To be successful in this role, you will bring:\u003C/p>\u003Cul>\u003Cli>Strong customer service and stakeholder support experience\u003C/li>\u003Cli>High attention to detail and strong organisational skills\u003C/li>\u003Cli>Excellent written and verbal communication skills\u003C/li>\u003Cli>Ability to manage multiple priorities in a high-volume environment\u003C/li>\u003Cli>Intermediate Microsoft Excel skills\u003C/li>\u003Cli>Experience working with CRM systems or customer databases\u003C/li>\u003C/ul>\u003Cp>Experience supporting loyalty or customer engagement platforms will be highly regarded .\u003C/p>\u003Cp>You are technically curious, organised, solutions-focused, and take pride in accuracy and process quality .\u003C/p>\u003Cp>\u003Cb>Looking after you:\u003C/b>\u003Cbr>We are committed to ensuring our people are well looked after. In addition to a rewarding and challenging career, we will provide:\u003C/p>\u003Cul>\u003Cli>Staff discounts across the GPC Asia Pacific group of Companies\u003C/li>\u003Cli>Private health insurance discounts\u003C/li>\u003Cli>Employee assistance program\u003C/li>\u003Cli>A highly safety conscious work environment\u003C/li>\u003Cli>We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this\u003C/li>\u003Cli>Paid volunteer leave allowing you to give back to your chosen charity/community organisation\u003C/li>\u003Cli>Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!\u003C/li>\u003C/ul>\u003Cp>\u003Cb>GPC Asia Pacific\u003C/b>\u003Cbr>Movement is in our DNA. We are \u003Cb>GPC Asia Pacific:\u003C/b> one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.\u003Cbr>\u003Cbr>Yet we are more than just a parts and service company. We propel people forward.\u003Cbr>\u003Cbr>With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com\u003Cbr>\u003Cbr>Send your CV to our Careers Team by clicking APPLY!\u003C/p>\u003Cp>Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!\u003C/p>\u003Cp>GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.\u003C/p>\",\"datePosted\":\"2026-05-20T03:30:08.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Motion\",\"sameAs\":\"http://www.motion.com/\",\"logo\":\"https://logo.clearbit.com/motion.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Motion\",\"value\":\"82057b7b830484655911b5fe7ee5a60f5456be28121020dc93ae3a2a78ebae80\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Brisbane Airport\",\"addressRegion\":\"Queensland\",\"addressCountry\":\"AU\"}}}",{"id":1170,"slug":1171,"title":1172,"companyname":1173,"companylogo":1174,"companyTagline":1175,"companyIndustry":170,"city":1176,"country":14,"remote":15,"employmentType":1177,"department":18,"content_html":1178,"content_text":1179,"years":21,"createdAt":1148,"updatedAtISO":1164,"postedAtISO":1165,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1180},"b14292ebaea632077b4ce2a955615c47ee85f12ffb821706b6763fe1ea6331bb","tool-and-die-maker-1st-shift-1-500-sign-on-retention-bonus-at-ge-appliances-a-haier-company-5737ecfd99","Tool & Die Maker - 1st Shift - $1,500 Sign-On Retention Bonus!","GE Appliances, a Haier company","https://logo.clearbit.com/geappliancesco.com","Good Things, For Life","USA",[17],"\u003Cp>At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, \u003Cspan>\u003Cspan>\u003Cspan>together.  \u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: \u003Ci>we come together\u003C/i>, \u003Ci>we always look for a better way\u003C/i>, and \u003Ci>we create possibilities\u003C/i>. \u003C/p>\u003Cp>Interested in joining us on our journey? \u003C/p>Tool & Die Maker – Keep Our Stamping Operations Running Strong (1st Shift, LaFayette, GA)\u003Cbr>\u003Cbr>$1,500 Retention Bonus! \u003Cbr>Receive $750 after 90 days and $750 after 180 days for staying and growing with our team.\u003Cbr>\u003Cbr>Shift: 1st (6:30am–3:00pm)\u003Cbr>\u003Cbr>Join a team that values your craftsmanship. As a Tool & Die Maker on 1st shift, you’ll keep high volume stamping operations running at peak performance while working with precision tooling, dies, and machining equipment.\u003Ch2>\u003C/h2>\u003Ch2>Position\u003C/h2>Tool & Die Maker - 1st Shift - $1,500 Sign-On Retention Bonus!\u003Ch2>\u003C/h2>\u003Ch2>Location\u003C/h2>USA, LaFayette, GA\u003Ch2>How You'll Create Possibilities\u003C/h2>\u003Cp>\u003Cb>\u003Cu>What You’ll Do\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Repair, maintain, and troubleshoot stamping dies of all types\u003C/p>\u003C/li>\u003Cli>\u003Cp>Diagnose issues in press and implement fast corrective actions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Disassemble, inspect, polish, and rebuild dies to print\u003C/p>\u003C/li>\u003Cli>\u003Cp>Run tool room equipment: surface grinders, mills, lathes, CNC machining centers, Wire EDM\u003C/p>\u003C/li>\u003Cli>\u003Cp>Install and adjust die/tooling components\u003C/p>\u003C/li>\u003Cli>\u003Cp>Produce or restore components to tight tolerances\u003C/p>\u003C/li>\u003Cli>\u003Cp>Communicate tooling needs with operators and supervisors\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain PM documentation, follow safety & 5S, and support production\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What You'll Bring to Our Team\u003C/h2>\u003Cp>\u003Cb>\u003Cu>What You Bring:\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>2+ years Tool & Die or stamping die maintenance experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to read blueprints and complex die drawings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manual and CNC machining experience preferred\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong mechanical troubleshooting skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with progressive or transfer dies is a plus\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Preferred:\u003C/u>\u003C/b>\u003Cu> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>CAD/CAM, SolidWorks, CNC programming, EDM experience, apprenticeship background\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Also looking for the following capabilities / qualifications in addition to tooling \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Set up and operate \u003Cb>Wire EDM machines\u003C/b> to cut precision parts according to engineering drawings and specifications\u003C/p>\u003C/li>\u003Cli>\u003Cp>Program or edit programs using machine controls or CAM software as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>2+ years of Wire EDM machining experience\u003C/b> in a manufacturing or tool & die environment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with \u003Cb>precision machining and tight tolerances\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to read and interpret \u003Cb>blueprints, technical drawings, and GD&T\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with \u003Cb>CAM programming or EDM machine controls\u003C/b> is a plus\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Why You’ll Love It:\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive pay\u003C/p>\u003C/li>\u003Cli>\u003Cp>Medical, dental, vision, and 401(k) available Day 1\u003C/p>\u003C/li>\u003Cli>\u003Cp>PTO \u003C/p>\u003C/li>\u003Cli>\u003Cp>Tuition reimbursement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Appliance discounts\u003C/p>\u003C/li>\u003Cli>\u003Cp>Career growth in a high‑skill trad\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>Our Culture\u003C/b>\u003C/h2>\u003Cp>Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.\u003Cbr>\u003Cbr>This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.\u003Cbr>\u003Cbr>By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.\u003C/p>\u003Cp>GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S\u003C/p>\u003Cp>\u003Ci>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>to ask.recruiting@geappliances.com\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/i>\u003C/p>","At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.  The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? Tool & Die Maker – Keep Our Stamping Operations Running Strong (1st Shift, LaFayette, GA)$1,500 Retention Bonus! Receive $750 after 90 days and $750 after 180 days for staying and growing with our team.Shift: 1st (6:30am–3:00pm)Join a team that values your craftsmanship. As a Tool & Die Maker on 1st shift, you’ll keep high volume stamping operations running at peak performance while working with precision tooling, dies, and machining equipment.PositionTool & Die Maker - 1st Shift - $1,500 Sign-On Retention Bonus!LocationUSA, LaFayette, GAHow You'll Create PossibilitiesWhat You’ll DoRepair, maintain, and troubleshoot stamping dies of all typesDiagnose issues in press and implement fast corrective actionsDisassemble, inspect, polish, and rebuild dies to printRun tool room equipment: surface grinders, mills, lathes, CNC machining centers, Wire EDMInstall and adjust die/tooling componentsProduce or restore components to tight tolerancesCommunicate tooling needs with operators and supervisorsMaintain PM documentation, follow safety & 5S, and support productionWhat You'll Bring to Our TeamWhat You Bring:2+ years Tool & Die or stamping die maintenance experienceAbility to read blueprints and complex die drawingsManual and CNC machining experience preferredStrong mechanical troubleshooting skillsExperience with progressive or transfer dies is a plusPreferred: CAD/CAM, SolidWorks, CNC programming, EDM experience, apprenticeship backgroundAlso looking for the following capabilities / qualifications in addition to tooling Set up and operate Wire EDM machines to cut precision parts according to engineering drawings and specificationsProgram or edit programs using machine controls or CAM software as needed2+ years of Wire EDM machining experience in a manufacturing or tool & die environmentExperience with precision machining and tight tolerancesAbility to read and interpret blueprints, technical drawings, and GD&TFamiliarity with CAM programming or EDM machine controls is a plusWhy You’ll Love It:Competitive payMedical, dental, vision, and 401(k) available Day 1PTO Tuition reimbursementAppliance discountsCareer growth in a high‑skill tradOur CultureOur work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.SIf you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com",{"jsonldValid":27,"jsonld":1181},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Tool & Die Maker - 1st Shift - $1,500 Sign-On Retention Bonus!\",\"description\":\"\u003Cp>At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, \u003Cspan>\u003Cspan>\u003Cspan>together.  \u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: \u003Ci>we come together\u003C/i>, \u003Ci>we always look for a better way\u003C/i>, and \u003Ci>we create possibilities\u003C/i>. \u003C/p>\u003Cp>Interested in joining us on our journey? \u003C/p>Tool & Die Maker – Keep Our Stamping Operations Running Strong (1st Shift, LaFayette, GA)\u003Cbr>\u003Cbr>$1,500 Retention Bonus! \u003Cbr>Receive $750 after 90 days and $750 after 180 days for staying and growing with our team.\u003Cbr>\u003Cbr>Shift: 1st (6:30am–3:00pm)\u003Cbr>\u003Cbr>Join a team that values your craftsmanship. As a Tool & Die Maker on 1st shift, you’ll keep high volume stamping operations running at peak performance while working with precision tooling, dies, and machining equipment.\u003Ch2>\u003C/h2>\u003Ch2>Position\u003C/h2>Tool & Die Maker - 1st Shift - $1,500 Sign-On Retention Bonus!\u003Ch2>\u003C/h2>\u003Ch2>Location\u003C/h2>USA, LaFayette, GA\u003Ch2>How You'll Create Possibilities\u003C/h2>\u003Cp>\u003Cb>\u003Cu>What You’ll Do\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Repair, maintain, and troubleshoot stamping dies of all types\u003C/p>\u003C/li>\u003Cli>\u003Cp>Diagnose issues in press and implement fast corrective actions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Disassemble, inspect, polish, and rebuild dies to print\u003C/p>\u003C/li>\u003Cli>\u003Cp>Run tool room equipment: surface grinders, mills, lathes, CNC machining centers, Wire EDM\u003C/p>\u003C/li>\u003Cli>\u003Cp>Install and adjust die/tooling components\u003C/p>\u003C/li>\u003Cli>\u003Cp>Produce or restore components to tight tolerances\u003C/p>\u003C/li>\u003Cli>\u003Cp>Communicate tooling needs with operators and supervisors\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain PM documentation, follow safety & 5S, and support production\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What You'll Bring to Our Team\u003C/h2>\u003Cp>\u003Cb>\u003Cu>What You Bring:\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>2+ years Tool & Die or stamping die maintenance experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to read blueprints and complex die drawings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manual and CNC machining experience preferred\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong mechanical troubleshooting skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with progressive or transfer dies is a plus\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Preferred:\u003C/u>\u003C/b>\u003Cu> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>CAD/CAM, SolidWorks, CNC programming, EDM experience, apprenticeship background\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Also looking for the following capabilities / qualifications in addition to tooling \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Set up and operate \u003Cb>Wire EDM machines\u003C/b> to cut precision parts according to engineering drawings and specifications\u003C/p>\u003C/li>\u003Cli>\u003Cp>Program or edit programs using machine controls or CAM software as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>2+ years of Wire EDM machining experience\u003C/b> in a manufacturing or tool & die environment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with \u003Cb>precision machining and tight tolerances\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to read and interpret \u003Cb>blueprints, technical drawings, and GD&T\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with \u003Cb>CAM programming or EDM machine controls\u003C/b> is a plus\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Why You’ll Love It:\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive pay\u003C/p>\u003C/li>\u003Cli>\u003Cp>Medical, dental, vision, and 401(k) available Day 1\u003C/p>\u003C/li>\u003Cli>\u003Cp>PTO \u003C/p>\u003C/li>\u003Cli>\u003Cp>Tuition reimbursement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Appliance discounts\u003C/p>\u003C/li>\u003Cli>\u003Cp>Career growth in a high‑skill trad\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>Our Culture\u003C/b>\u003C/h2>\u003Cp>Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.\u003Cbr>\u003Cbr>This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.\u003Cbr>\u003Cbr>By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.\u003C/p>\u003Cp>GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S\u003C/p>\u003Cp>\u003Ci>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>to ask.recruiting@geappliances.com\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/i>\u003C/p>\",\"datePosted\":\"2026-05-20T03:30:08.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"GE Appliances, a Haier company\",\"sameAs\":\"https://www.geappliancesco.com\",\"logo\":\"https://logo.clearbit.com/geappliancesco.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"GE Appliances, a Haier company\",\"value\":\"b14292ebaea632077b4ce2a955615c47ee85f12ffb821706b6763fe1ea6331bb\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"USA\",\"addressRegion\":\"LaFayette\",\"addressCountry\":\"US\"}}}",{"id":1183,"slug":1184,"title":1185,"companyname":1173,"companylogo":1174,"companyTagline":1175,"companyIndustry":170,"city":1176,"country":14,"remote":15,"employmentType":1186,"department":18,"content_html":1187,"content_text":1188,"years":21,"createdAt":1148,"updatedAtISO":1164,"postedAtISO":1165,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1189},"f152d8e96c4fc4f76f14f692f7bc6db7400d781159d381e9d7647dfe375dbb0e","tool-and-die-maker-2nd-shift-1-500-sign-on-retention-bonus-at-ge-appliances-a-haier-company-8d787bba52","Tool & Die Maker - 2nd Shift - $1,500 Sign-On Retention Bonus!",[17],"\u003Cp>At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, \u003Cspan>\u003Cspan>\u003Cspan>together.  \u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: \u003Ci>we come together\u003C/i>, \u003Ci>we always look for a better way\u003C/i>, and \u003Ci>we create possibilities\u003C/i>. \u003C/p>\u003Cp>Interested in joining us on our journey? \u003C/p>$1,500 Sign-On Retention Bonus! \u003Cbr>Receive $750 after 90 days and $750 after 180 days for staying and growing with our team.\u003Cbr>\u003Cbr>Experienced Tool & Die Maker – High Impact Troubleshooting + Shift Premium (2nd Shift, LaFayette, GA)\u003Cbr>\u003Cbr>Shift: 2nd (2:45pm–11:15pm)\u003Cbr>\u003Cbr>If you’re a hands on problem solver who loves stamping die challenges, this 2nd shift Tool & Die Maker role puts your skills front and center—supporting uptime, quality, and tooling performance.\u003Ch2>\u003C/h2>\u003Ch2>Position\u003C/h2>Tool & Die Maker - 2nd Shift - $1,500 Sign-On Retention Bonus!\u003Ch2>\u003C/h2>\u003Ch2>Location\u003C/h2>USA, LaFayette, GA\u003Ch2>How You'll Create Possibilities\u003C/h2>\u003Cp>\u003Cb>What You’ll Do\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Troubleshoot and repair \u003Cb>dies in press\u003C/b> during production\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain and rebuild stamping dies, tooling, and components\u003C/p>\u003C/li>\u003Cli>\u003Cp>Polish draw dies to reduce friction and improve part quality\u003C/p>\u003C/li>\u003Cli>\u003Cp>Run manual & CNC machining equipment and \u003Cb>EDM\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Install, adjust, and optimize die performance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Inspect finished work for accuracy, smoothness, and contour\u003C/p>\u003C/li>\u003Cli>\u003Cp>Communicate across shifts to ensure continuity\u003C/p>\u003C/li>\u003Cli>\u003Cp>Complete PM sheets and maintain safety & 5S standards\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What You'll Bring to Our Team\u003C/h2>\u003Cp>\u003Cb>\u003Cu>What You Bring\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>2+ years of stamping die repair or die making\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to interpret \u003Cb>technical drawings, prints, and die designs\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Machining experience (grinding, milling, turning)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong troubleshooting under pressure\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understanding of \u003Cb>modern press & stamping principles\u003C/b>\u003Cbr> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Bonus:\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>CAD/CAM, CNC machining, ProtoTrak, Wire EDM, apprenticeship training\u003Cbr> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Also looking for the following capabilities / qualifications in addition to tooling \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Set up and operate \u003Cb>Wire EDM machines\u003C/b> to cut precision parts according to engineering drawings and specifications\u003C/p>\u003C/li>\u003Cli>\u003Cp>Program or edit programs using machine controls or CAM software as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>2+ years of Wire EDM machining experience\u003C/b> in a manufacturing or tool & die environment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with \u003Cb>precision machining and tight tolerances\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to read and interpret \u003Cb>blueprints, technical drawings, and GD&T\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with \u003Cb>CAM programming or EDM machine controls\u003C/b> is a plus\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Why This Shift Works for You\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive base wage \u003Cb>+ shift premium\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Day‑1 benefits\u003C/p>\u003C/li>\u003Cli>\u003Cp>PTO, attendance bonuses, performance bonuses\u003C/p>\u003C/li>\u003Cli>\u003Cp>Tuition assistance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Long‑term growth in a skilled trade\u003C/p>\u003C/li>\u003Cli>\u003Cp>Appliance discounts\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>Our Culture\u003C/b>\u003C/h2>\u003Cp>Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.\u003Cbr>\u003Cbr>This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.\u003Cbr>\u003Cbr>By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.\u003C/p>\u003Cp>GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S\u003C/p>\u003Cp>\u003Ci>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>to ask.recruiting@geappliances.com\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/i>\u003C/p>","At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.  The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? $1,500 Sign-On Retention Bonus! Receive $750 after 90 days and $750 after 180 days for staying and growing with our team.Experienced Tool & Die Maker – High Impact Troubleshooting + Shift Premium (2nd Shift, LaFayette, GA)Shift: 2nd (2:45pm–11:15pm)If you’re a hands on problem solver who loves stamping die challenges, this 2nd shift Tool & Die Maker role puts your skills front and center—supporting uptime, quality, and tooling performance.PositionTool & Die Maker - 2nd Shift - $1,500 Sign-On Retention Bonus!LocationUSA, LaFayette, GAHow You'll Create PossibilitiesWhat You’ll DoTroubleshoot and repair dies in press during productionMaintain and rebuild stamping dies, tooling, and componentsPolish draw dies to reduce friction and improve part qualityRun manual & CNC machining equipment and EDMInstall, adjust, and optimize die performanceInspect finished work for accuracy, smoothness, and contourCommunicate across shifts to ensure continuityComplete PM sheets and maintain safety & 5S standardsWhat You'll Bring to Our TeamWhat You Bring2+ years of stamping die repair or die makingAbility to interpret technical drawings, prints, and die designsMachining experience (grinding, milling, turning)Strong troubleshooting under pressureUnderstanding of modern press & stamping principles Bonus:CAD/CAM, CNC machining, ProtoTrak, Wire EDM, apprenticeship training Also looking for the following capabilities / qualifications in addition to tooling Set up and operate Wire EDM machines to cut precision parts according to engineering drawings and specificationsProgram or edit programs using machine controls or CAM software as needed2+ years of Wire EDM machining experience in a manufacturing or tool & die environmentExperience with precision machining and tight tolerancesAbility to read and interpret blueprints, technical drawings, and GD&TFamiliarity with CAM programming or EDM machine controls is a plusWhy This Shift Works for YouCompetitive base wage + shift premiumDay‑1 benefitsPTO, attendance bonuses, performance bonusesTuition assistanceLong‑term growth in a skilled tradeAppliance discountsOur CultureOur work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.SIf you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com",{"jsonldValid":27,"jsonld":1190},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Tool & Die Maker - 2nd Shift - $1,500 Sign-On Retention Bonus!\",\"description\":\"\u003Cp>At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, \u003Cspan>\u003Cspan>\u003Cspan>together.  \u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: \u003Ci>we come together\u003C/i>, \u003Ci>we always look for a better way\u003C/i>, and \u003Ci>we create possibilities\u003C/i>. \u003C/p>\u003Cp>Interested in joining us on our journey? \u003C/p>$1,500 Sign-On Retention Bonus! \u003Cbr>Receive $750 after 90 days and $750 after 180 days for staying and growing with our team.\u003Cbr>\u003Cbr>Experienced Tool & Die Maker – High Impact Troubleshooting + Shift Premium (2nd Shift, LaFayette, GA)\u003Cbr>\u003Cbr>Shift: 2nd (2:45pm–11:15pm)\u003Cbr>\u003Cbr>If you’re a hands on problem solver who loves stamping die challenges, this 2nd shift Tool & Die Maker role puts your skills front and center—supporting uptime, quality, and tooling performance.\u003Ch2>\u003C/h2>\u003Ch2>Position\u003C/h2>Tool & Die Maker - 2nd Shift - $1,500 Sign-On Retention Bonus!\u003Ch2>\u003C/h2>\u003Ch2>Location\u003C/h2>USA, LaFayette, GA\u003Ch2>How You'll Create Possibilities\u003C/h2>\u003Cp>\u003Cb>What You’ll Do\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Troubleshoot and repair \u003Cb>dies in press\u003C/b> during production\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain and rebuild stamping dies, tooling, and components\u003C/p>\u003C/li>\u003Cli>\u003Cp>Polish draw dies to reduce friction and improve part quality\u003C/p>\u003C/li>\u003Cli>\u003Cp>Run manual & CNC machining equipment and \u003Cb>EDM\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Install, adjust, and optimize die performance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Inspect finished work for accuracy, smoothness, and contour\u003C/p>\u003C/li>\u003Cli>\u003Cp>Communicate across shifts to ensure continuity\u003C/p>\u003C/li>\u003Cli>\u003Cp>Complete PM sheets and maintain safety & 5S standards\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What You'll Bring to Our Team\u003C/h2>\u003Cp>\u003Cb>\u003Cu>What You Bring\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>2+ years of stamping die repair or die making\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to interpret \u003Cb>technical drawings, prints, and die designs\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Machining experience (grinding, milling, turning)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong troubleshooting under pressure\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understanding of \u003Cb>modern press & stamping principles\u003C/b>\u003Cbr> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Bonus:\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>CAD/CAM, CNC machining, ProtoTrak, Wire EDM, apprenticeship training\u003Cbr> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Also looking for the following capabilities / qualifications in addition to tooling \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Set up and operate \u003Cb>Wire EDM machines\u003C/b> to cut precision parts according to engineering drawings and specifications\u003C/p>\u003C/li>\u003Cli>\u003Cp>Program or edit programs using machine controls or CAM software as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>2+ years of Wire EDM machining experience\u003C/b> in a manufacturing or tool & die environment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with \u003Cb>precision machining and tight tolerances\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to read and interpret \u003Cb>blueprints, technical drawings, and GD&T\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with \u003Cb>CAM programming or EDM machine controls\u003C/b> is a plus\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Why This Shift Works for You\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive base wage \u003Cb>+ shift premium\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Day‑1 benefits\u003C/p>\u003C/li>\u003Cli>\u003Cp>PTO, attendance bonuses, performance bonuses\u003C/p>\u003C/li>\u003Cli>\u003Cp>Tuition assistance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Long‑term growth in a skilled trade\u003C/p>\u003C/li>\u003Cli>\u003Cp>Appliance discounts\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>Our Culture\u003C/b>\u003C/h2>\u003Cp>Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.\u003Cbr>\u003Cbr>This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.\u003Cbr>\u003Cbr>By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.\u003C/p>\u003Cp>GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S\u003C/p>\u003Cp>\u003Ci>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>to ask.recruiting@geappliances.com\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/i>\u003C/p>\",\"datePosted\":\"2026-05-20T03:30:08.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"GE Appliances, a Haier company\",\"sameAs\":\"https://www.geappliancesco.com\",\"logo\":\"https://logo.clearbit.com/geappliancesco.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"GE Appliances, a Haier company\",\"value\":\"f152d8e96c4fc4f76f14f692f7bc6db7400d781159d381e9d7647dfe375dbb0e\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"USA\",\"addressRegion\":\"LaFayette\",\"addressCountry\":\"US\"}}}",{"id":1192,"slug":1193,"title":1194,"companyname":1173,"companylogo":1174,"companyTagline":1175,"companyIndustry":170,"city":1176,"country":14,"remote":15,"employmentType":1195,"department":18,"content_html":1196,"content_text":1197,"years":21,"createdAt":1148,"updatedAtISO":1164,"postedAtISO":1165,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1198},"d8dae85fedd33f082ae8ad184cdd2b63e490273928440a620a610da7ed75f590","tool-and-die-maker-3rd-shift-1-500-sign-on-retention-bonus-at-ge-appliances-a-haier-company-b4b813fdf8","Tool & Die Maker - 3rd Shift - $1,500 Sign-On Retention Bonus!",[17],"\u003Cp>At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, \u003Cspan>\u003Cspan>\u003Cspan>together.  \u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: \u003Ci>we come together\u003C/i>, \u003Ci>we always look for a better way\u003C/i>, and \u003Ci>we create possibilities\u003C/i>. \u003C/p>\u003Cp>Interested in joining us on our journey? \u003C/p>Tool & Die Maker – Night Shift Troubleshooting (3rd Shift, LaFayette, GA)\u003Cbr>\u003Cbr>$1,500 Retention Bonus! \u003Cbr>Receive $750 after 90 days and $750 after 180 days for staying and growing with our team.\u003Cbr>\u003Cbr>Shift: 3rd (10:45pm–7:15am)\u003Cbr>\u003Cbr>Our 3rd shift Tool & Die Makers keep the plant running smoothly overnight. If you like independence, solving complex tooling issues, and staying hands on with precision machining, this is your shift.\u003Ch2>\u003C/h2>\u003Ch2>Position\u003C/h2>Tool & Die Maker - 3rd Shift - $1,500 Sign-On Retention Bonus!\u003Ch2>\u003C/h2>\u003Ch2>Location\u003C/h2>USA, LaFayette, GA\u003Ch2>How You'll Create Possibilities\u003C/h2>\u003Cp>\u003Cb>What You’ll Do\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead die troubleshooting and repair during overnight production\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain, inspect, and rebuild stamping dies and tooling\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perform surface grinding, manual machining, CNC work, and \u003Cb>EDM operations\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fit, adjust, and align die components to tight tolerances\u003C/p>\u003C/li>\u003Cli>\u003Cp>Conduct test runs to validate die performance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Document all PMs and repair activities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with production to keep presses running efficiently\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What You'll Bring to Our Team\u003C/h2>\u003Cp>\u003Cb>What You Bring\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Minimum 2 years Tool & Die experience\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with \u003Cb>stamping dies\u003C/b> (progressive/transfer preferred)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong blueprint reading & die design interpretation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manual machining + CNC proficiency\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to make independent tooling decisions\u003Cbr> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Bonus:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>SolidWorks/CAD, CNC programming, Tool & Die apprenticeship\u003Cbr> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Also looking for the following capabilities / qualifications in addition to tooling \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Set up and operate \u003Cb>Wire EDM machines\u003C/b> to cut precision parts according to engineering drawings and specifications\u003C/p>\u003C/li>\u003Cli>\u003Cp>Program or edit programs using machine controls or CAM software as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>2+ years of Wire EDM machining experience\u003C/b> in a manufacturing or tool & die environment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with \u003Cb>precision machining and tight tolerances\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to read and interpret \u003Cb>blueprints, technical drawings, and GD&T\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with \u003Cb>CAM programming or EDM machine controls\u003C/b> is a plus\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Why You’ll Love 3rd Shift\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive wage + \u003Cb>shift premium\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Medical, dental, vision, 401(k) Day 1\u003C/p>\u003C/li>\u003Cli>\u003Cp>PTO, bonus programs, and tuition reimbursement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Long‑term career growth\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employee appliance discounts\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>Our Culture\u003C/b>\u003C/h2>\u003Cp>Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.\u003Cbr>\u003Cbr>This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.\u003Cbr>\u003Cbr>By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.\u003C/p>\u003Cp>GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S\u003C/p>\u003Cp>\u003Ci>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>to ask.recruiting@geappliances.com\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/i>\u003C/p>","At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.  The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? Tool & Die Maker – Night Shift Troubleshooting (3rd Shift, LaFayette, GA)$1,500 Retention Bonus! Receive $750 after 90 days and $750 after 180 days for staying and growing with our team.Shift: 3rd (10:45pm–7:15am)Our 3rd shift Tool & Die Makers keep the plant running smoothly overnight. If you like independence, solving complex tooling issues, and staying hands on with precision machining, this is your shift.PositionTool & Die Maker - 3rd Shift - $1,500 Sign-On Retention Bonus!LocationUSA, LaFayette, GAHow You'll Create PossibilitiesWhat You’ll DoLead die troubleshooting and repair during overnight productionMaintain, inspect, and rebuild stamping dies and toolingPerform surface grinding, manual machining, CNC work, and EDM operationsFit, adjust, and align die components to tight tolerancesConduct test runs to validate die performanceDocument all PMs and repair activitiesPartner with production to keep presses running efficientlyWhat You'll Bring to Our TeamWhat You BringMinimum 2 years Tool & Die experienceExperience with stamping dies (progressive/transfer preferred)Strong blueprint reading & die design interpretationManual machining + CNC proficiencyAbility to make independent tooling decisions Bonus: SolidWorks/CAD, CNC programming, Tool & Die apprenticeship Also looking for the following capabilities / qualifications in addition to tooling Set up and operate Wire EDM machines to cut precision parts according to engineering drawings and specificationsProgram or edit programs using machine controls or CAM software as needed2+ years of Wire EDM machining experience in a manufacturing or tool & die environmentExperience with precision machining and tight tolerancesAbility to read and interpret blueprints, technical drawings, and GD&TFamiliarity with CAM programming or EDM machine controls is a plusWhy You’ll Love 3rd ShiftCompetitive wage + shift premiumMedical, dental, vision, 401(k) Day 1PTO, bonus programs, and tuition reimbursementLong‑term career growthEmployee appliance discountsOur CultureOur work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.SIf you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com",{"jsonldValid":27,"jsonld":1199},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Tool & Die Maker - 3rd Shift - $1,500 Sign-On Retention Bonus!\",\"description\":\"\u003Cp>At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, \u003Cspan>\u003Cspan>\u003Cspan>together.  \u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: \u003Ci>we come together\u003C/i>, \u003Ci>we always look for a better way\u003C/i>, and \u003Ci>we create possibilities\u003C/i>. \u003C/p>\u003Cp>Interested in joining us on our journey? \u003C/p>Tool & Die Maker – Night Shift Troubleshooting (3rd Shift, LaFayette, GA)\u003Cbr>\u003Cbr>$1,500 Retention Bonus! \u003Cbr>Receive $750 after 90 days and $750 after 180 days for staying and growing with our team.\u003Cbr>\u003Cbr>Shift: 3rd (10:45pm–7:15am)\u003Cbr>\u003Cbr>Our 3rd shift Tool & Die Makers keep the plant running smoothly overnight. If you like independence, solving complex tooling issues, and staying hands on with precision machining, this is your shift.\u003Ch2>\u003C/h2>\u003Ch2>Position\u003C/h2>Tool & Die Maker - 3rd Shift - $1,500 Sign-On Retention Bonus!\u003Ch2>\u003C/h2>\u003Ch2>Location\u003C/h2>USA, LaFayette, GA\u003Ch2>How You'll Create Possibilities\u003C/h2>\u003Cp>\u003Cb>What You’ll Do\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead die troubleshooting and repair during overnight production\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain, inspect, and rebuild stamping dies and tooling\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perform surface grinding, manual machining, CNC work, and \u003Cb>EDM operations\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fit, adjust, and align die components to tight tolerances\u003C/p>\u003C/li>\u003Cli>\u003Cp>Conduct test runs to validate die performance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Document all PMs and repair activities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with production to keep presses running efficiently\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What You'll Bring to Our Team\u003C/h2>\u003Cp>\u003Cb>What You Bring\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Minimum 2 years Tool & Die experience\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with \u003Cb>stamping dies\u003C/b> (progressive/transfer preferred)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong blueprint reading & die design interpretation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manual machining + CNC proficiency\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to make independent tooling decisions\u003Cbr> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Bonus:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>SolidWorks/CAD, CNC programming, Tool & Die apprenticeship\u003Cbr> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Also looking for the following capabilities / qualifications in addition to tooling \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Set up and operate \u003Cb>Wire EDM machines\u003C/b> to cut precision parts according to engineering drawings and specifications\u003C/p>\u003C/li>\u003Cli>\u003Cp>Program or edit programs using machine controls or CAM software as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>2+ years of Wire EDM machining experience\u003C/b> in a manufacturing or tool & die environment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with \u003Cb>precision machining and tight tolerances\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to read and interpret \u003Cb>blueprints, technical drawings, and GD&T\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with \u003Cb>CAM programming or EDM machine controls\u003C/b> is a plus\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Why You’ll Love 3rd Shift\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive wage + \u003Cb>shift premium\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Medical, dental, vision, 401(k) Day 1\u003C/p>\u003C/li>\u003Cli>\u003Cp>PTO, bonus programs, and tuition reimbursement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Long‑term career growth\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employee appliance discounts\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>Our Culture\u003C/b>\u003C/h2>\u003Cp>Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.\u003Cbr>\u003Cbr>This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.\u003Cbr>\u003Cbr>By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.\u003C/p>\u003Cp>GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S\u003C/p>\u003Cp>\u003Ci>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>to ask.recruiting@geappliances.com\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/i>\u003C/p>\",\"datePosted\":\"2026-05-20T03:30:08.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"GE Appliances, a Haier company\",\"sameAs\":\"https://www.geappliancesco.com\",\"logo\":\"https://logo.clearbit.com/geappliancesco.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"GE Appliances, a Haier company\",\"value\":\"d8dae85fedd33f082ae8ad184cdd2b63e490273928440a620a610da7ed75f590\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"USA\",\"addressRegion\":\"LaFayette\",\"addressCountry\":\"US\"}}}",{"id":1201,"slug":1202,"title":62,"companyname":63,"companylogo":64,"companyTagline":65,"companyIndustry":66,"city":364,"country":364,"remote":15,"employmentType":1203,"department":18,"content_html":1204,"content_text":1205,"years":21,"createdAt":1206,"updatedAtISO":1207,"postedAtISO":1208,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1209},"b659575fb930aae79fbb08da45888da7b35c5db90ac095b7ee009aa3bd211104","crm-marketing-manager-at-ebay-e5d2c59dc5",[17],"\u003Cp>\u003Cb>Über eBay\u003C/b>\u003C/p>\u003Cp>eBay Inc. (Nasdaq: EBAY) ist ein weltweit führendes Handelsunternehmen, das Millionen Käufer*innen und Verkäufer*innen in mehr als 190 Märkten auf der ganzen Welt verbindet und wirtschaftliche Möglichkeiten für einzelne Menschen, Entrepreneur*innen sowie Unternehmen und Organisationen jeder Größe schafft. eBay wurde 1995 in San José, Kalifornien, gegründet und ist einer der größten und dynamischsten Marktplätze der Welt, mit einer einzigartigen Auswahl. Im Jahr 2023 ermöglichte eBay über seine Plattform ein Handelsvolumen von mehr als 73 Milliarden US-Dollar. Weitere Informationen über das Unternehmen und sein globales Portfolio finden Sie unter \u003Cspan>www.ebayinc.com\u003C/span>\u003Cspan>.\u003C/span>\u003C/p>\u003Cp>\u003Cb>\u003Cb>Über eBay\u003C/b>\u003C/b>\u003C/p>\u003Cp>eBay Inc. (Nasdaq: EBAY) ist ein weltweit führendes Handelsunternehmen, das Millionen Käufer*innen und Verkäufer*innen in mehr als 190 Märkten auf der ganzen Welt verbindet und wirtschaftliche Möglichkeiten für einzelne Menschen, Entrepreneur*innen sowie Unternehmen und Organisationen jeder Größe schafft. eBay wurde 1995 in San José, Kalifornien, gegründet und ist einer der größten und dynamischsten Marktplätze der Welt, mit einer einzigartigen Auswahl. Im Jahr 2023 ermöglichte eBay über seine Plattform ein Handelsvolumen von mehr als 73 Milliarden US-Dollar. Weitere Informationen über das Unternehmen und sein globales Portfolio finden Sie unter www.ebayinc.com.\u003C/p>\u003Cp>\u003Cb>Deine Rolle:\u003C/b>\u003C/p>\u003Cp>eBay Live ist eine neue Art des Verkaufens auf eBay, bei der Verkäufer*innen und Käufer*innen live per Video interagieren. eBay-Verkäufer*innen bauen durch konsistente und ansprechende Live-Streams auf eBay Live Vertrauen zu Käufer*innen auf, erweitern ihren Kund*innenstamm und steigern ihr Stammkund*innengeschäft. eBay-Käufer*innen können während des Live-Verkaufs auf eBay Live online zusehen, chatten, Fragen stellen, Feedback geben, bieten und kaufen.\u003C/p>\u003Cp>\u003Cb>Deine Aufgaben sind:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Unterstützung des EU Marketing Leads bei der Entwicklung und Umsetzung der europäischen CRM Go-to-Market-Strategie für eBay Live, mit Schwerpunkt auf Schlüsselinitiativen zur Steigerung von Bekanntheit, Engagement und Zuschauerzahlen.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Engmaschige Überwachung der CRM-Performance und proaktive Empfehlung von Optimierungsideen sowie Test- und Lernmöglichkeiten.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Unterstützung bei der Segmentierung und Zielgruppenansprache in Partnerschaft mit dem EU Marketing Lead, um die Relevanz zu gewährleisten und die Channel Health zu erhalten.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Leitung der Strategie und Umsetzung wichtiger eBay Live-Momente, in enger Zusammenarbeit mit funktionsübergreifenden Teams, um ein kundenorientiertes und ansprechendes CRM-Erlebnis zu schaffen.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Zusammenarbeit mit Kreativagenturen zur Entwicklung und Implementierung hochwertiger Inhalte und Kundenerlebnisse, die bei der Zielgruppe tief Anklang finden.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Verantwortung für Projektzeitpläne, einschließlich der Verfolgung der Kampagnenentwicklung und der Information der Stakeholder.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>\u003Cb>Das bringst du mit:\u003C/b>\u003C/b>\u003C/h2>\u003Cp>\u003Cb>Anforderungen \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp> Mindestens 4 Jahre einschlägige Erfahrung im CRM-Bereich in einem E-Commerce- oder Einzelhandelsumfeld. Erfahrung im Live-Commerce ist von Vorteil.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Nachgewiesene Fähigkeit, effektive, Multi-Channel-CRM-Strategien zu entwickeln und umzusetzen, einschließlich Fachwissen in Messung und Optimierung.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Starke Projektmanagementfähigkeiten mit Erfahrung in der gleichzeitigen Verwaltung mehrerer Initiativen in einem schnelllebigen Umfeld.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Projektmanagementerfahrung mit starkem Verantwortungsbewusstsein; bemerkenswerte organisatorische Fähigkeiten, Liebe zum Detail und die Fähigkeit, in einem schnelllebigen Umfeld zu planen und Prioritäten zu setzen.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ausgezeichnete Kommunikations- und Kooperationsfähigkeiten mit der Fähigkeit, effektiv mit Teams in verschiedenen Zeitzonen zusammenzuarbeiten.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Eine Leidenschaft für Käufer*innenexzellenz, gepaart mit einer kreativen, innovativen und datengesteuerten Denkweise. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Fließende Englisch- und Deutschkenntnisse sind erforderlich.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Präferenzen\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Französisch- und Italienischkenntnisse sind von Vorteil.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Zusätzliche Informationen\u003C/b>\u003C/p>\u003Cp>Bei eBay fördern wir Chancengleichheit. Alle qualifizierten Bewerber*innen werden ohne Rücksicht auf ethnische oder nationale Herkunft, Hautfarbe, Religion, Geschlecht, sexuelle Orientierung, Geschlechtsidentität, und Behinderung oder einen anderen rechtlich geschützten Status bei der Einstellung berücksichtigt. Wende dich bitte unter talent@ebay.com an uns, sofern du Bedürfnisse hast, auf die wir insbesondere eingehen sollten. Wir werden uns bemühen, so schnell wie möglich zu antworten.\u003C/p>\u003Cp>Wir verwenden Cookies, um Nutzungserlebnisse zu verbessern, und setzen im Bewerbungsprozess möglicherweise KI-unterstützte Tools für administrative Aufgaben ein. Weitere Informationen, wie wir personenbezogenen Daten verarbeiten und KI verantwortungsvoll einsetzen, sind in unserer Talent Datenschutzerklärung im Privacy Center sowie in unseren KI-Richtlinien für den Einstellungsprozess zu finden.\u003C/p>","Über eBayeBay Inc. (Nasdaq: EBAY) ist ein weltweit führendes Handelsunternehmen, das Millionen Käufer*innen und Verkäufer*innen in mehr als 190 Märkten auf der ganzen Welt verbindet und wirtschaftliche Möglichkeiten für einzelne Menschen, Entrepreneur*innen sowie Unternehmen und Organisationen jeder Größe schafft. eBay wurde 1995 in San José, Kalifornien, gegründet und ist einer der größten und dynamischsten Marktplätze der Welt, mit einer einzigartigen Auswahl. Im Jahr 2023 ermöglichte eBay über seine Plattform ein Handelsvolumen von mehr als 73 Milliarden US-Dollar. Weitere Informationen über das Unternehmen und sein globales Portfolio finden Sie unter www.ebayinc.com.Über eBayeBay Inc. (Nasdaq: EBAY) ist ein weltweit führendes Handelsunternehmen, das Millionen Käufer*innen und Verkäufer*innen in mehr als 190 Märkten auf der ganzen Welt verbindet und wirtschaftliche Möglichkeiten für einzelne Menschen, Entrepreneur*innen sowie Unternehmen und Organisationen jeder Größe schafft. eBay wurde 1995 in San José, Kalifornien, gegründet und ist einer der größten und dynamischsten Marktplätze der Welt, mit einer einzigartigen Auswahl. Im Jahr 2023 ermöglichte eBay über seine Plattform ein Handelsvolumen von mehr als 73 Milliarden US-Dollar. Weitere Informationen über das Unternehmen und sein globales Portfolio finden Sie unter www.ebayinc.com.Deine Rolle:eBay Live ist eine neue Art des Verkaufens auf eBay, bei der Verkäufer*innen und Käufer*innen live per Video interagieren. eBay-Verkäufer*innen bauen durch konsistente und ansprechende Live-Streams auf eBay Live Vertrauen zu Käufer*innen auf, erweitern ihren Kund*innenstamm und steigern ihr Stammkund*innengeschäft. eBay-Käufer*innen können während des Live-Verkaufs auf eBay Live online zusehen, chatten, Fragen stellen, Feedback geben, bieten und kaufen.Deine Aufgaben sind:Unterstützung des EU Marketing Leads bei der Entwicklung und Umsetzung der europäischen CRM Go-to-Market-Strategie für eBay Live, mit Schwerpunkt auf Schlüsselinitiativen zur Steigerung von Bekanntheit, Engagement und Zuschauerzahlen.Engmaschige Überwachung der CRM-Performance und proaktive Empfehlung von Optimierungsideen sowie Test- und Lernmöglichkeiten.Unterstützung bei der Segmentierung und Zielgruppenansprache in Partnerschaft mit dem EU Marketing Lead, um die Relevanz zu gewährleisten und die Channel Health zu erhalten.Leitung der Strategie und Umsetzung wichtiger eBay Live-Momente, in enger Zusammenarbeit mit funktionsübergreifenden Teams, um ein kundenorientiertes und ansprechendes CRM-Erlebnis zu schaffen.Zusammenarbeit mit Kreativagenturen zur Entwicklung und Implementierung hochwertiger Inhalte und Kundenerlebnisse, die bei der Zielgruppe tief Anklang finden.Verantwortung für Projektzeitpläne, einschließlich der Verfolgung der Kampagnenentwicklung und der Information der Stakeholder.Das bringst du mit:Anforderungen  Mindestens 4 Jahre einschlägige Erfahrung im CRM-Bereich in einem E-Commerce- oder Einzelhandelsumfeld. Erfahrung im Live-Commerce ist von Vorteil.Nachgewiesene Fähigkeit, effektive, Multi-Channel-CRM-Strategien zu entwickeln und umzusetzen, einschließlich Fachwissen in Messung und Optimierung.Starke Projektmanagementfähigkeiten mit Erfahrung in der gleichzeitigen Verwaltung mehrerer Initiativen in einem schnelllebigen Umfeld.Projektmanagementerfahrung mit starkem Verantwortungsbewusstsein; bemerkenswerte organisatorische Fähigkeiten, Liebe zum Detail und die Fähigkeit, in einem schnelllebigen Umfeld zu planen und Prioritäten zu setzen.Ausgezeichnete Kommunikations- und Kooperationsfähigkeiten mit der Fähigkeit, effektiv mit Teams in verschiedenen Zeitzonen zusammenzuarbeiten.Eine Leidenschaft für Käufer*innenexzellenz, gepaart mit einer kreativen, innovativen und datengesteuerten Denkweise. Fließende Englisch- und Deutschkenntnisse sind erforderlich.PräferenzenFranzösisch- und Italienischkenntnisse sind von Vorteil.Zusätzliche InformationenBei eBay fördern wir Chancengleichheit. Alle qualifizierten Bewerber*innen werden ohne Rücksicht auf ethnische oder nationale Herkunft, Hautfarbe, Religion, Geschlecht, sexuelle Orientierung, Geschlechtsidentität, und Behinderung oder einen anderen rechtlich geschützten Status bei der Einstellung berücksichtigt. Wende dich bitte unter talent@ebay.com an uns, sofern du Bedürfnisse hast, auf die wir insbesondere eingehen sollten. Wir werden uns bemühen, so schnell wie möglich zu antworten.Wir verwenden Cookies, um Nutzungserlebnisse zu verbessern, und setzen im Bewerbungsprozess möglicherweise KI-unterstützte Tools für administrative Aufgaben ein. Weitere Informationen, wie wir personenbezogenen Daten verarbeiten und KI verantwortungsvoll einsetzen, sind in unserer Talent Datenschutzerklärung im Privacy Center sowie in unseren KI-Richtlinien für den Einstellungsprozess zu finden.",1779204380000,"2026-05-19 17:26:55","2026-05-19T15:26:55.000Z",{"jsonldValid":27,"jsonld":1210},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Marketing Manager\",\"description\":\"\u003Cp>\u003Cb>Über eBay\u003C/b>\u003C/p>\u003Cp>eBay Inc. (Nasdaq: EBAY) ist ein weltweit führendes Handelsunternehmen, das Millionen Käufer*innen und Verkäufer*innen in mehr als 190 Märkten auf der ganzen Welt verbindet und wirtschaftliche Möglichkeiten für einzelne Menschen, Entrepreneur*innen sowie Unternehmen und Organisationen jeder Größe schafft. eBay wurde 1995 in San José, Kalifornien, gegründet und ist einer der größten und dynamischsten Marktplätze der Welt, mit einer einzigartigen Auswahl. Im Jahr 2023 ermöglichte eBay über seine Plattform ein Handelsvolumen von mehr als 73 Milliarden US-Dollar. Weitere Informationen über das Unternehmen und sein globales Portfolio finden Sie unter \u003Cspan>www.ebayinc.com\u003C/span>\u003Cspan>.\u003C/span>\u003C/p>\u003Cp>\u003Cb>\u003Cb>Über eBay\u003C/b>\u003C/b>\u003C/p>\u003Cp>eBay Inc. (Nasdaq: EBAY) ist ein weltweit führendes Handelsunternehmen, das Millionen Käufer*innen und Verkäufer*innen in mehr als 190 Märkten auf der ganzen Welt verbindet und wirtschaftliche Möglichkeiten für einzelne Menschen, Entrepreneur*innen sowie Unternehmen und Organisationen jeder Größe schafft. eBay wurde 1995 in San José, Kalifornien, gegründet und ist einer der größten und dynamischsten Marktplätze der Welt, mit einer einzigartigen Auswahl. Im Jahr 2023 ermöglichte eBay über seine Plattform ein Handelsvolumen von mehr als 73 Milliarden US-Dollar. Weitere Informationen über das Unternehmen und sein globales Portfolio finden Sie unter www.ebayinc.com.\u003C/p>\u003Cp>\u003Cb>Deine Rolle:\u003C/b>\u003C/p>\u003Cp>eBay Live ist eine neue Art des Verkaufens auf eBay, bei der Verkäufer*innen und Käufer*innen live per Video interagieren. eBay-Verkäufer*innen bauen durch konsistente und ansprechende Live-Streams auf eBay Live Vertrauen zu Käufer*innen auf, erweitern ihren Kund*innenstamm und steigern ihr Stammkund*innengeschäft. eBay-Käufer*innen können während des Live-Verkaufs auf eBay Live online zusehen, chatten, Fragen stellen, Feedback geben, bieten und kaufen.\u003C/p>\u003Cp>\u003Cb>Deine Aufgaben sind:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Unterstützung des EU Marketing Leads bei der Entwicklung und Umsetzung der europäischen CRM Go-to-Market-Strategie für eBay Live, mit Schwerpunkt auf Schlüsselinitiativen zur Steigerung von Bekanntheit, Engagement und Zuschauerzahlen.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Engmaschige Überwachung der CRM-Performance und proaktive Empfehlung von Optimierungsideen sowie Test- und Lernmöglichkeiten.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Unterstützung bei der Segmentierung und Zielgruppenansprache in Partnerschaft mit dem EU Marketing Lead, um die Relevanz zu gewährleisten und die Channel Health zu erhalten.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Leitung der Strategie und Umsetzung wichtiger eBay Live-Momente, in enger Zusammenarbeit mit funktionsübergreifenden Teams, um ein kundenorientiertes und ansprechendes CRM-Erlebnis zu schaffen.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Zusammenarbeit mit Kreativagenturen zur Entwicklung und Implementierung hochwertiger Inhalte und Kundenerlebnisse, die bei der Zielgruppe tief Anklang finden.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Verantwortung für Projektzeitpläne, einschließlich der Verfolgung der Kampagnenentwicklung und der Information der Stakeholder.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>\u003Cb>Das bringst du mit:\u003C/b>\u003C/b>\u003C/h2>\u003Cp>\u003Cb>Anforderungen \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp> Mindestens 4 Jahre einschlägige Erfahrung im CRM-Bereich in einem E-Commerce- oder Einzelhandelsumfeld. Erfahrung im Live-Commerce ist von Vorteil.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Nachgewiesene Fähigkeit, effektive, Multi-Channel-CRM-Strategien zu entwickeln und umzusetzen, einschließlich Fachwissen in Messung und Optimierung.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Starke Projektmanagementfähigkeiten mit Erfahrung in der gleichzeitigen Verwaltung mehrerer Initiativen in einem schnelllebigen Umfeld.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Projektmanagementerfahrung mit starkem Verantwortungsbewusstsein; bemerkenswerte organisatorische Fähigkeiten, Liebe zum Detail und die Fähigkeit, in einem schnelllebigen Umfeld zu planen und Prioritäten zu setzen.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ausgezeichnete Kommunikations- und Kooperationsfähigkeiten mit der Fähigkeit, effektiv mit Teams in verschiedenen Zeitzonen zusammenzuarbeiten.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Eine Leidenschaft für Käufer*innenexzellenz, gepaart mit einer kreativen, innovativen und datengesteuerten Denkweise. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Fließende Englisch- und Deutschkenntnisse sind erforderlich.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Präferenzen\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Französisch- und Italienischkenntnisse sind von Vorteil.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Zusätzliche Informationen\u003C/b>\u003C/p>\u003Cp>Bei eBay fördern wir Chancengleichheit. Alle qualifizierten Bewerber*innen werden ohne Rücksicht auf ethnische oder nationale Herkunft, Hautfarbe, Religion, Geschlecht, sexuelle Orientierung, Geschlechtsidentität, und Behinderung oder einen anderen rechtlich geschützten Status bei der Einstellung berücksichtigt. Wende dich bitte unter talent@ebay.com an uns, sofern du Bedürfnisse hast, auf die wir insbesondere eingehen sollten. Wir werden uns bemühen, so schnell wie möglich zu antworten.\u003C/p>\u003Cp>Wir verwenden Cookies, um Nutzungserlebnisse zu verbessern, und setzen im Bewerbungsprozess möglicherweise KI-unterstützte Tools für administrative Aufgaben ein. Weitere Informationen, wie wir personenbezogenen Daten verarbeiten und KI verantwortungsvoll einsetzen, sind in unserer Talent Datenschutzerklärung im Privacy Center sowie in unseren KI-Richtlinien für den Einstellungsprozess zu finden.\u003C/p>\",\"datePosted\":\"2026-05-19T15:26:55.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"eBay\",\"sameAs\":\"https://www.ebayinc.com\",\"logo\":\"https://logo.clearbit.com/ebayinc.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"eBay\",\"value\":\"b659575fb930aae79fbb08da45888da7b35c5db90ac095b7ee009aa3bd211104\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Kleinmachnow\",\"addressCountry\":\"Kleinmachnow\"}}}",{"id":1212,"slug":1213,"title":62,"companyname":63,"companylogo":64,"companyTagline":65,"companyIndustry":66,"city":626,"country":627,"remote":15,"employmentType":1214,"department":18,"content_html":1215,"content_text":1216,"years":21,"createdAt":1206,"updatedAtISO":1207,"postedAtISO":1208,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":1217},"2494b5c349144274eb927c5185bdddc4bbb64a94b07f187e246f9fc7ab9ae003","crm-marketing-manager-at-ebay-e8218688bf",[17],"\u003Cp>At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\u003C/p>\u003Cp>Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.\u003C/p>\u003Cp>Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.\u003C/p>\u003Cp>About the team and the role:\u003C/p>\u003Cp>eBay Live is redefining the shopping experience by bringing real-time, interactive, and curated live events to buyers worldwide. From collectibles and fashion to luxury goods and sports memorabilia, we’re connecting communities with sellers through innovative, engaging live events.\u003C/p>\u003Cp>We seek a skilled and data-focused Marketing Manager to join the eBay Live CRM team. This position is responsible for building, implementing, and refining multi-channel marketing campaigns that promote awareness, engagement, and regular viewership for eBay Live. The priority is the United Kingdom with possible support in other European markets. You will partner with cross-functional teams such as the eBay Live Business Unit, Marketing, Product, and Analytics.\u003C/p>\u003Cp>\u003Cb>What you will accomplish:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Work with the EU Marketing Lead to develop and carry out the CRM go-to-market strategy for eBay Live in the UK. Emphasize key projects to boost awareness, engagement, and viewership.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Closely monitor CRM performance and proactively recommend optimization ideas and test and learn opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assist with audience segmentation and targeting initiatives alongside the EU Marketing Lead, to guarantee relevance and sustain channel health.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead on the strategy and completion of key eBay Live moments, working closely with cross-functional teams to implement a customer-first and engaging CRM experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate with creative agencies to produce and launch high-quality content and customer experiences that effectively reach the target audience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ownership of project timelines, including tracking campaign development and keeping collaborators informed.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you will bring:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>4 + years of relevant experience in CRM within an e-commerce or a retail environment. Experience within Live commerce is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Verified experience in crafting and delivering efficient, multi-channel CRM strategies, encompassing knowledge in measurement and optimisation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong project management skills, with experience managing multiple initiatives simultaneously in a fast-paced environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication and collaboration skills, with the ability to work effectively across teams in different time zones.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A passion for customer excellence, coupled with a creative, innovative, and data-driven approach.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Additional Details\u003C/b>\u003C/p>\u003Cp>eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.\u003C/p>\u003Cp>We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.\u003C/p>","At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role:eBay Live is redefining the shopping experience by bringing real-time, interactive, and curated live events to buyers worldwide. From collectibles and fashion to luxury goods and sports memorabilia, we’re connecting communities with sellers through innovative, engaging live events.We seek a skilled and data-focused Marketing Manager to join the eBay Live CRM team. This position is responsible for building, implementing, and refining multi-channel marketing campaigns that promote awareness, engagement, and regular viewership for eBay Live. The priority is the United Kingdom with possible support in other European markets. You will partner with cross-functional teams such as the eBay Live Business Unit, Marketing, Product, and Analytics.What you will accomplish:Work with the EU Marketing Lead to develop and carry out the CRM go-to-market strategy for eBay Live in the UK. Emphasize key projects to boost awareness, engagement, and viewership.Closely monitor CRM performance and proactively recommend optimization ideas and test and learn opportunities.Assist with audience segmentation and targeting initiatives alongside the EU Marketing Lead, to guarantee relevance and sustain channel health.Lead on the strategy and completion of key eBay Live moments, working closely with cross-functional teams to implement a customer-first and engaging CRM experience.Coordinate with creative agencies to produce and launch high-quality content and customer experiences that effectively reach the target audience.Ownership of project timelines, including tracking campaign development and keeping collaborators informed.What you will bring:Requirements:4 + years of relevant experience in CRM within an e-commerce or a retail environment. Experience within Live commerce is a plus.Verified experience in crafting and delivering efficient, multi-channel CRM strategies, encompassing knowledge in measurement and optimisation.Strong project management skills, with experience managing multiple initiatives simultaneously in a fast-paced environment.Excellent communication and collaboration skills, with the ability to work effectively across teams in different time zones.A passion for customer excellence, coupled with a creative, innovative, and data-driven approach.Additional DetailseBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.",{"jsonldValid":27,"jsonld":1218},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Marketing Manager\",\"description\":\"\u003Cp>At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\u003C/p>\u003Cp>Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.\u003C/p>\u003Cp>Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.\u003C/p>\u003Cp>About the team and the role:\u003C/p>\u003Cp>eBay Live is redefining the shopping experience by bringing real-time, interactive, and curated live events to buyers worldwide. From collectibles and fashion to luxury goods and sports memorabilia, we’re connecting communities with sellers through innovative, engaging live events.\u003C/p>\u003Cp>We seek a skilled and data-focused Marketing Manager to join the eBay Live CRM team. This position is responsible for building, implementing, and refining multi-channel marketing campaigns that promote awareness, engagement, and regular viewership for eBay Live. The priority is the United Kingdom with possible support in other European markets. You will partner with cross-functional teams such as the eBay Live Business Unit, Marketing, Product, and Analytics.\u003C/p>\u003Cp>\u003Cb>What you will accomplish:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Work with the EU Marketing Lead to develop and carry out the CRM go-to-market strategy for eBay Live in the UK. Emphasize key projects to boost awareness, engagement, and viewership.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Closely monitor CRM performance and proactively recommend optimization ideas and test and learn opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assist with audience segmentation and targeting initiatives alongside the EU Marketing Lead, to guarantee relevance and sustain channel health.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead on the strategy and completion of key eBay Live moments, working closely with cross-functional teams to implement a customer-first and engaging CRM experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate with creative agencies to produce and launch high-quality content and customer experiences that effectively reach the target audience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ownership of project timelines, including tracking campaign development and keeping collaborators informed.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you will bring:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>4 + years of relevant experience in CRM within an e-commerce or a retail environment. Experience within Live commerce is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Verified experience in crafting and delivering efficient, multi-channel CRM strategies, encompassing knowledge in measurement and optimisation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong project management skills, with experience managing multiple initiatives simultaneously in a fast-paced environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication and collaboration skills, with the ability to work effectively across teams in different time zones.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A passion for customer excellence, coupled with a creative, innovative, and data-driven approach.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Additional Details\u003C/b>\u003C/p>\u003Cp>eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.\u003C/p>\u003Cp>We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.\u003C/p>\",\"datePosted\":\"2026-05-19T15:26:55.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"eBay\",\"sameAs\":\"https://www.ebayinc.com\",\"logo\":\"https://logo.clearbit.com/ebayinc.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"eBay\",\"value\":\"2494b5c349144274eb927c5185bdddc4bbb64a94b07f187e246f9fc7ab9ae003\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London\",\"addressCountry\":\"GB\"}}}",{"id":1220,"slug":1221,"title":1222,"companyname":1223,"companylogo":88,"city":1224,"country":14,"remote":15,"employmentType":1225,"department":18,"content_html":1226,"content_text":1227,"years":21,"createdAt":1206,"updatedAtISO":1207,"postedAtISO":1228,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1229},"2565eabd7a4605558100f6c3101f21ebb19d11cfb621581fc0483cb4cbbacd86","lifecycle-marketing-coordinator-at-favor-delivery-6e18ec72e3","Lifecycle Marketing Coordinator","favor delivery","Austin",[17],"\u003Cp>The Lifecycle Marketing Coordinator will support the lifecycle team in executing and optimizing lifecycle marketing campaigns across a range of channels to drive customer/runner engagement and retention for Favor Delivery. Reporting to the Lifecycle Marketing Manager , this role will help execute lifecycle campaigns and contribute to testing, analysis, creative development, and reporting. Channels will include email, push notifications, in-app messaging and other emerging channels. The ideal candidate is a curious, analytical, and detail-oriented marketer who’s eager to learn, and is excited to grow their career in a fast-paced, high-impact environment.\u003C/p>\u003Cbr>\u003Ch2>What you'll do:\u003C/h2>\u003Cli>Support execution and optimization of lifecycle marketing campaigns across channels such as email, push notifications, and in-app messaging, ensuring timely launches and accurate targeting.\u003C/li>\n\u003Cli>Support campaign builds by refreshing or configuring components based on solution designs provided by marketing operations team specialists.\u003C/li>\n\u003Cli>Support in pulling data and reporting on campaign performance on a weekly, monthly and quarterly cadence.\u003C/li>\n\u003Cli>Support the maintenance of the CRM calendar, ensuring all campaigns align with key product launches, promotions, and customer lifecycle stages.\u003C/li>\n\u003Cli>Craft and submit clear and concise creative briefs to support lifecycle campaigns.\u003C/li>\n\u003Cli>Collaborate & build strong cross-functional relationships (e.g., Creative, Marketing Operations, Analytics, and Product) to support campaign planning, asset development, and delivery.\u003C/li>\n\u003Cli>Support the QA process for campaigns before deployment to ensure proper rendering, links, personalization, and message accuracy across all devices and platforms.\u003C/li>\n\u003Cli>Stay informed on CRM best practices and trends, helping the team identify new opportunities to improve campaign performance and user experience.\u003C/li>\n\u003Cli>Participate in brainstorming sessions for new creative concepts, test ideas, and campaign initiatives.\u003C/li>\u003Cbr>\u003Ch2>Skills you have:\u003C/h2>\n\n\u003Cli>Bachelor’s degree or equivalent experience.\u003C/li>\n\u003Cli>0 - 1 years of experience working on lifecycle marketing campaigns, either in-house or at an agency (including working on lifecycle operations and reporting out on lifecycle campaign performance).\u003C/li>\n\u003Cli>Comfortable working with campaign performance data and making sense of metrics like OR, CTR, sessions, and conversion rates.\u003C/li>\n\u003Cli>Experience with ESPs and tools like Braze, Branch (or similar tools) and familiarity with coding languages such as HTML or Liquid (or similar dynamic content languages).\u003C/li>\n\u003Cli>Experience with project management tools (such as Asana, JIRA, Airtable).\u003C/li>\n\u003Cli>Experience with Excel/Google Sheets; familiarity with BI tools like Looker, Tableau, or Power BI is a plus.\u003C/li>\n\n\u003Cbr>\u003Ch2>Who you are:\u003C/h2>\n\n\u003Cli>Organized and detail-oriented, with strong time management skills and ability to meet deadlines.\u003C/li>\n\u003Cli>Eager to learn and grow in a fast-paced marketing team.\u003C/li>\n\u003Cli>A strong communicator who works well with cross-functional partners.\u003C/li>\n\u003Cli>Self-motivated and resourceful—you ask smart questions, take initiative, and follow through.\u003C/li>\n\u003Cli>Excited by data, creative experimentation, and solving real business problems through marketing.\u003C/li>\n\n\u003Cbr>\u003Cp>\u003Cb>Life at Favor\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Where you’ll work: \u003C/b>This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. \u003C/p>\u003Cbr>\u003Cp>\u003Cb>Benefits\u003C/b>: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts! \u003C/p>\u003Cbr>\u003Cp>\u003Cb>Paid time off (PTO):\u003C/b> We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Learning and development:\u003C/b> We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Community\u003C/b>: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Diversity, equity, and inclusion: \u003C/b>At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!\u003C/p>\u003Cbr>\u003Cp>In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.\u003C/p>","The Lifecycle Marketing Coordinator will support the lifecycle team in executing and optimizing lifecycle marketing campaigns across a range of channels to drive customer/runner engagement and retention for Favor Delivery. Reporting to the Lifecycle Marketing Manager , this role will help execute lifecycle campaigns and contribute to testing, analysis, creative development, and reporting. Channels will include email, push notifications, in-app messaging and other emerging channels. The ideal candidate is a curious, analytical, and detail-oriented marketer who’s eager to learn, and is excited to grow their career in a fast-paced, high-impact environment.What you'll do:Support execution and optimization of lifecycle marketing campaigns across channels such as email, push notifications, and in-app messaging, ensuring timely launches and accurate targeting.\nSupport campaign builds by refreshing or configuring components based on solution designs provided by marketing operations team specialists.\nSupport in pulling data and reporting on campaign performance on a weekly, monthly and quarterly cadence.\nSupport the maintenance of the CRM calendar, ensuring all campaigns align with key product launches, promotions, and customer lifecycle stages.\nCraft and submit clear and concise creative briefs to support lifecycle campaigns.\nCollaborate & build strong cross-functional relationships (e.g., Creative, Marketing Operations, Analytics, and Product) to support campaign planning, asset development, and delivery.\nSupport the QA process for campaigns before deployment to ensure proper rendering, links, personalization, and message accuracy across all devices and platforms.\nStay informed on CRM best practices and trends, helping the team identify new opportunities to improve campaign performance and user experience.\nParticipate in brainstorming sessions for new creative concepts, test ideas, and campaign initiatives.Skills you have:\n\nBachelor’s degree or equivalent experience.\n0 - 1 years of experience working on lifecycle marketing campaigns, either in-house or at an agency (including working on lifecycle operations and reporting out on lifecycle campaign performance).\nComfortable working with campaign performance data and making sense of metrics like OR, CTR, sessions, and conversion rates.\nExperience with ESPs and tools like Braze, Branch (or similar tools) and familiarity with coding languages such as HTML or Liquid (or similar dynamic content languages).\nExperience with project management tools (such as Asana, JIRA, Airtable).\nExperience with Excel/Google Sheets; familiarity with BI tools like Looker, Tableau, or Power BI is a plus.\n\nWho you are:\n\nOrganized and detail-oriented, with strong time management skills and ability to meet deadlines.\nEager to learn and grow in a fast-paced marketing team.\nA strong communicator who works well with cross-functional partners.\nSelf-motivated and resourceful—you ask smart questions, take initiative, and follow through.\nExcited by data, creative experimentation, and solving real business problems through marketing.\n\nLife at FavorWhere you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts! Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.","2026-05-18T20:33:32.689Z",{"jsonldValid":27,"jsonld":1230},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Lifecycle Marketing Coordinator\",\"description\":\"\u003Cp>The Lifecycle Marketing Coordinator will support the lifecycle team in executing and optimizing lifecycle marketing campaigns across a range of channels to drive customer/runner engagement and retention for Favor Delivery. Reporting to the Lifecycle Marketing Manager , this role will help execute lifecycle campaigns and contribute to testing, analysis, creative development, and reporting. Channels will include email, push notifications, in-app messaging and other emerging channels. The ideal candidate is a curious, analytical, and detail-oriented marketer who’s eager to learn, and is excited to grow their career in a fast-paced, high-impact environment.\u003C/p>\u003Cbr>\u003Ch2>What you'll do:\u003C/h2>\u003Cli>Support execution and optimization of lifecycle marketing campaigns across channels such as email, push notifications, and in-app messaging, ensuring timely launches and accurate targeting.\u003C/li>\\n\u003Cli>Support campaign builds by refreshing or configuring components based on solution designs provided by marketing operations team specialists.\u003C/li>\\n\u003Cli>Support in pulling data and reporting on campaign performance on a weekly, monthly and quarterly cadence.\u003C/li>\\n\u003Cli>Support the maintenance of the CRM calendar, ensuring all campaigns align with key product launches, promotions, and customer lifecycle stages.\u003C/li>\\n\u003Cli>Craft and submit clear and concise creative briefs to support lifecycle campaigns.\u003C/li>\\n\u003Cli>Collaborate & build strong cross-functional relationships (e.g., Creative, Marketing Operations, Analytics, and Product) to support campaign planning, asset development, and delivery.\u003C/li>\\n\u003Cli>Support the QA process for campaigns before deployment to ensure proper rendering, links, personalization, and message accuracy across all devices and platforms.\u003C/li>\\n\u003Cli>Stay informed on CRM best practices and trends, helping the team identify new opportunities to improve campaign performance and user experience.\u003C/li>\\n\u003Cli>Participate in brainstorming sessions for new creative concepts, test ideas, and campaign initiatives.\u003C/li>\u003Cbr>\u003Ch2>Skills you have:\u003C/h2>\\n\\n\u003Cli>Bachelor’s degree or equivalent experience.\u003C/li>\\n\u003Cli>0 - 1 years of experience working on lifecycle marketing campaigns, either in-house or at an agency (including working on lifecycle operations and reporting out on lifecycle campaign performance).\u003C/li>\\n\u003Cli>Comfortable working with campaign performance data and making sense of metrics like OR, CTR, sessions, and conversion rates.\u003C/li>\\n\u003Cli>Experience with ESPs and tools like Braze, Branch (or similar tools) and familiarity with coding languages such as HTML or Liquid (or similar dynamic content languages).\u003C/li>\\n\u003Cli>Experience with project management tools (such as Asana, JIRA, Airtable).\u003C/li>\\n\u003Cli>Experience with Excel/Google Sheets; familiarity with BI tools like Looker, Tableau, or Power BI is a plus.\u003C/li>\\n\\n\u003Cbr>\u003Ch2>Who you are:\u003C/h2>\\n\\n\u003Cli>Organized and detail-oriented, with strong time management skills and ability to meet deadlines.\u003C/li>\\n\u003Cli>Eager to learn and grow in a fast-paced marketing team.\u003C/li>\\n\u003Cli>A strong communicator who works well with cross-functional partners.\u003C/li>\\n\u003Cli>Self-motivated and resourceful—you ask smart questions, take initiative, and follow through.\u003C/li>\\n\u003Cli>Excited by data, creative experimentation, and solving real business problems through marketing.\u003C/li>\\n\\n\u003Cbr>\u003Cp>\u003Cb>Life at Favor\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Where you’ll work: \u003C/b>This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. \u003C/p>\u003Cbr>\u003Cp>\u003Cb>Benefits\u003C/b>: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts! \u003C/p>\u003Cbr>\u003Cp>\u003Cb>Paid time off (PTO):\u003C/b> We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Learning and development:\u003C/b> We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Community\u003C/b>: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Diversity, equity, and inclusion: \u003C/b>At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!\u003C/p>\u003Cbr>\u003Cp>In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.\u003C/p>\",\"datePosted\":\"2026-05-18T20:33:32.689Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"favor delivery\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"favor delivery\",\"value\":\"2565eabd7a4605558100f6c3101f21ebb19d11cfb621581fc0483cb4cbbacd86\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Austin\",\"addressRegion\":\"TX\",\"addressCountry\":\"US\"}}}",{"id":1232,"slug":1233,"title":1234,"companyname":277,"companylogo":278,"companyTagline":279,"companyIndustry":280,"city":281,"country":14,"remote":15,"employmentType":1235,"department":18,"content_html":1236,"content_text":1237,"years":21,"createdAt":1238,"updatedAtISO":1239,"postedAtISO":1240,"hasSalary":15,"salaryMin":1241,"salaryMax":1242,"currency":25,"schema":1243},"c9e74e6a1bd2b1e364c5a29c1414182e9e9f9eba8b951e67f4c63ae91e89b85e","crm-marketing-analyst-at-clear-clearme-com-16e5c7b55a","CRM Marketing Analyst",[17],"\u003Cp>CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.\u003C/p>\n\u003Cp>The CRM Marketing Analyst will drive performance across CLEAR’s lifecycle marketing channels by translating data into actionable insights and optimizing campaigns that deepen member engagement and retention. You’ll play a critical role in improving how we communicate with our members—ensuring the right message reaches the right audience at the right time.\u003C/p>\n\u003Chr>\n\n\u003Cp>\u003Cem>\u003Cstrong>What you'll do:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Analyze CRM campaign performance across email, push, SMS, and in-app channels to identify trends, insights, and opportunities for optimization\u003C/li>\n\u003Cli>Execute end-to-end campaign production across email, SMS, push and in-app channels including quality assurance across devices and email clients \u003C/li>\n\u003Cli>Build and refine audience segmentation strategies to improve targeting, personalization, and lifecycle progression\u003C/li>\n\u003Cli>Execute A/B tests to optimize messaging, timing, and channel strategy, driving measurable improvements in engagement and conversion\u003C/li>\n\u003Cli>Partner cross-functionally with Product, Data, Creative and Marketing teams to launch campaigns and enhance lifecycle journeys\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cstrong>How you'll measure success:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Improvements in key lifecycle metrics (e.g., engagement rates, conversion, retention, churn reduction)\u003C/li>\n\u003Cli>Performance lift from A/B testing and experimentation initiatives\u003C/li>\n\u003Cli>Accuracy, consistency, and usability of CRM campaigns, automations, and reporting \u003C/li>\n\u003Cli>Speed and effectiveness of campaign execution and optimization cycles\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cstrong>What you're great at:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>1+ year of experience in CRM, lifecycle marketing, marketing analytics, or a related field\u003C/li>\n\u003Cli>Excellent analytical skills with experience interpreting data\u003C/li>\n\u003Cli>Familiarity with CRM platforms \u003C/li>\n\u003Cli>Experience designing experiments and translating results into actionable insights\u003C/li>\n\u003Cli>Clear communicator who can translate complex data into compelling narratives for both technical and non-technical stakeholders\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cstrong>How You'll be Rewarded:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cp>At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. \u003C/p>\n\u003Cp>We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $75,000 - $100,000, depending on levels of skills and experience.\u003C/p>\n\u003Cp>This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.\u003C/p>\n\u003Cp>\u003Cem>\u003Cspan>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cspan>CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cspan>We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>\u003Cspan>#LI-Onsite\u003C/span>\u003C/p>","CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.\nThe CRM Marketing Analyst will drive performance across CLEAR’s lifecycle marketing channels by translating data into actionable insights and optimizing campaigns that deepen member engagement and retention. You’ll play a critical role in improving how we communicate with our members—ensuring the right message reaches the right audience at the right time.\n\n\nWhat you'll do:\n\nAnalyze CRM campaign performance across email, push, SMS, and in-app channels to identify trends, insights, and opportunities for optimization\nExecute end-to-end campaign production across email, SMS, push and in-app channels including quality assurance across devices and email clients \nBuild and refine audience segmentation strategies to improve targeting, personalization, and lifecycle progression\nExecute A/B tests to optimize messaging, timing, and channel strategy, driving measurable improvements in engagement and conversion\nPartner cross-functionally with Product, Data, Creative and Marketing teams to launch campaigns and enhance lifecycle journeys\n\n\nHow you'll measure success:\n\nImprovements in key lifecycle metrics (e.g., engagement rates, conversion, retention, churn reduction)\nPerformance lift from A/B testing and experimentation initiatives\nAccuracy, consistency, and usability of CRM campaigns, automations, and reporting \nSpeed and effectiveness of campaign execution and optimization cycles\n\n\nWhat you're great at:\n\n1+ year of experience in CRM, lifecycle marketing, marketing analytics, or a related field\nExcellent analytical skills with experience interpreting data\nFamiliarity with CRM platforms \nExperience designing experiments and translating results into actionable insights\nClear communicator who can translate complex data into compelling narratives for both technical and non-technical stakeholders\n\n\nHow You'll be Rewarded:\nAt CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. \nWe offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $75,000 - $100,000, depending on levels of skills and experience.\nThis range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.\nQualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.\nCLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.\nWe are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.\n#LI-Onsite",1779182845000,"2026-05-19 11:27:54","2026-05-14T22:19:36.000Z",75000,100000,{"jsonldValid":27,"jsonld":1244},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Marketing Analyst\",\"description\":\"\u003Cp>CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.\u003C/p>\\n\u003Cp>The CRM Marketing Analyst will drive performance across CLEAR’s lifecycle marketing channels by translating data into actionable insights and optimizing campaigns that deepen member engagement and retention. You’ll play a critical role in improving how we communicate with our members—ensuring the right message reaches the right audience at the right time.\u003C/p>\\n\u003Chr>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>What you'll do:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cul>\\n\u003Cli>Analyze CRM campaign performance across email, push, SMS, and in-app channels to identify trends, insights, and opportunities for optimization\u003C/li>\\n\u003Cli>Execute end-to-end campaign production across email, SMS, push and in-app channels including quality assurance across devices and email clients \u003C/li>\\n\u003Cli>Build and refine audience segmentation strategies to improve targeting, personalization, and lifecycle progression\u003C/li>\\n\u003Cli>Execute A/B tests to optimize messaging, timing, and channel strategy, driving measurable improvements in engagement and conversion\u003C/li>\\n\u003Cli>Partner cross-functionally with Product, Data, Creative and Marketing teams to launch campaigns and enhance lifecycle journeys\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>How you'll measure success:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cul>\\n\u003Cli>Improvements in key lifecycle metrics (e.g., engagement rates, conversion, retention, churn reduction)\u003C/li>\\n\u003Cli>Performance lift from A/B testing and experimentation initiatives\u003C/li>\\n\u003Cli>Accuracy, consistency, and usability of CRM campaigns, automations, and reporting \u003C/li>\\n\u003Cli>Speed and effectiveness of campaign execution and optimization cycles\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>What you're great at:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cul>\\n\u003Cli>1+ year of experience in CRM, lifecycle marketing, marketing analytics, or a related field\u003C/li>\\n\u003Cli>Excellent analytical skills with experience interpreting data\u003C/li>\\n\u003Cli>Familiarity with CRM platforms \u003C/li>\\n\u003Cli>Experience designing experiments and translating results into actionable insights\u003C/li>\\n\u003Cli>Clear communicator who can translate complex data into compelling narratives for both technical and non-technical stakeholders\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>How You'll be Rewarded:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cp>At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. \u003C/p>\\n\u003Cp>We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $75,000 - $100,000, depending on levels of skills and experience.\u003C/p>\\n\u003Cp>This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.\u003C/p>\\n\u003Cp>\u003Cem>\u003Cspan>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.\u003C/span>\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>\u003Cspan>CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.\u003C/span>\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>\u003Cspan>We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.\u003C/span>\u003C/em>\u003C/p>\\n\u003Cp>\u003Cspan>#LI-Onsite\u003C/span>\u003C/p>\",\"datePosted\":\"2026-05-14T22:19:36.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"CLEAR (clearme.com)\",\"sameAs\":\"http://clearme.com\",\"logo\":\"https://logo.clearbit.com/clearme.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"CLEAR (clearme.com)\",\"value\":\"c9e74e6a1bd2b1e364c5a29c1414182e9e9f9eba8b951e67f4c63ae91e89b85e\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"New York\",\"addressRegion\":\"New York\",\"addressCountry\":\"US\"}}}",{"id":1246,"slug":1247,"title":749,"companyname":1248,"companylogo":1249,"companyIndustry":462,"city":1250,"country":14,"remote":15,"employmentType":1251,"department":18,"content_html":1252,"content_text":1253,"years":21,"createdAt":1254,"updatedAtISO":1255,"postedAtISO":1256,"hasSalary":15,"salaryMin":144,"salaryMax":1257,"currency":25,"schema":1258},"6852f80037ffa4df886b8d65ad3edd98ba78a5c1625a4d012200f01f6fd87986","lifecycle-marketing-manager-at-tastylive-9c57d6673c","tastylive","https://logo.clearbit.com/tastylive.com","Chicago",[17],"\u003Cp>\u003Cstrong>Company Name: \u003C/strong>IG US Holdings, Inc.\u003Cbr>\u003Cstrong>Role: \u003C/strong>Lifecycle Marketing Manager\u003Cbr>\u003Cstrong>Location: \u003C/strong>Chicago, IL - Hybrid 3 days/week in office\u003C/p>\n\u003Cp>We're looking for a strategic Lifecycle Marketing Manager to own and optimize the complete customer journey from acquisition through retention. You'll drive trading account growth and sustained engagement through data-driven, personalized campaigns across email, SMS, push, and in-app messaging. \u003C/p>\n\u003Cp>You'll lead a team and collaborate cross-functionally with Marketing, Product, Analytics, Creative, and Compliance to deliver on shared business KPIs. \u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong> \u003C/p>\n\u003Cp>\u003Cstrong>Strategy & Execution\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>Develop and execute lifecycle marketing strategies to drive trading account growth and maximize customer lifetime value \u003C/li>\n\u003Cli>Own acquisition, activation, engagement, retention, and win-back targets across the customer journey \u003C/li>\n\u003Cli>Plan, build, and launch personalized multi-channel campaigns across email, SMS, push notifications, and in-app messaging \u003C/li>\n\u003Cli>Design and deploy automated campaigns leveraging behavioral triggers and lifecycle stage \u003C/li>\n\u003Cli>Manage marketing automation platforms and ensure seamless integration with our tech stack\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Optimization & Analytics\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>Manage a rigorous CRO and experimentation roadmap to optimize full-funnel program performance \u003C/li>\n\u003Cli>Define success metrics and KPIs, monitor performance, and deliver regular readouts to leadership \u003C/li>\n\u003Cli>Use data analytics tools to derive actionable insights and drive continuous improvement \u003C/li>\n\u003Cli>Build sophisticated customer segmentation and personalization strategies at scale\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Leadership & Collaboration\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>Lead and mentor a team of up to 3 lifecycle marketing professionals \u003C/li>\n\u003Cli>Partner with Product and Product Marketing to align lifecycle efforts with product launches and business goals \u003C/li>\n\u003Cli>Work with Creative to develop compelling messaging and assets that resonate with traders \u003C/li>\n\u003Cli>Coordinate with Compliance to ensure all communications meet regulatory requirements \u003C/li>\n\u003Cli>Present channel strategy and campaign results to cross-functional partners and executive leadership \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>5-7 years of lifecycle marketing experience building and scaling lifecycle programs \u003C/li>\n\u003Cli>3+ years of people management experience \u003C/li>\n\u003Cli>Expert-level proficiency with marketing automation platforms \u003C/li>\n\u003Cli>Proven track record executing personalized multi-channel campaigns (email, SMS, push, in-app) \u003C/li>\n\u003Cli>Strong analytical skills with experience using data analytics tools and CRO/experimentation methodologies \u003C/li>\n\u003Cli>Deep experience with customer segmentation and personalization at scale \u003C/li>\n\u003Cli>Actively incorporates AI tools into day-to-day marketing workflows to drive smarter decisions and better outcomes \u003C/li>\n\u003Cli>Strong project management skills managing multiple concurrent campaigns \u003C/li>\n\u003Cli>Excellent communication and presentation skills \u003C/li>\n\u003Cli>Experience collaborating with Product, Analytics, Creative, Tech Ops, and Compliance \u003C/li>\n\u003Cli>Demonstrated ownership mindset with ability to execute end-to-end with autonomy \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred Experience\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Background in fintech, trading platforms, or financial services \u003C/li>\n\u003Cli>Experience in regulated industries (FinTech, Wealth Management) \u003C/li>\n\u003Cli>Knowledge of FINRA and SEC marketing requirements \u003Cbr>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Company Perks + Benefits: \u003C/strong>   \u003C/p>\n\u003Cul>\n\u003Cli>Performance Bonuses    \u003C/li>\n\u003Cli>Stock Purchase Options    \u003C/li>\n\u003Cli>Medical/Vision/Dental Benefits  \u003C/li>\n\u003Cli>401k Plan   \u003C/li>\n\u003Cli>20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)    \u003C/li>\n\u003Cli>10 Paid Sick Days    \u003C/li>\n\u003Cli>Gym Membership Reimbursement    \u003C/li>\n\u003Cli>Commuter Benefits    \u003C/li>\n\u003Cli>Pet Insurance    \u003C/li>\n\u003Cli>Wellness & Mental Health Programs    \u003C/li>\n\u003Cli>Charitable Donation Matching    \u003C/li>\n\u003Cli>Two Paid Volunteer Days Off    \u003C/li>\n\u003Cli>Daily catered lunch when in the office    \u003C/li>\n\u003Cli>Full kitchen with snacks and beverages    \u003C/li>\n\u003Cli>In-building gym    \u003C/li>\n\u003Cli>Shuttle to/from Metra    \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Salary Range: \u003C/strong>$120,000 - $148,000\u003Cbr>\u003Cem>The actual salary offered will be based on the candidate's level of experience and qualifications.\u003C/em> \u003C/p>\n\u003Cp>\u003Cstrong>Discretionary Performance Bonus:\u003C/strong> 8-12% of base salary based on individual and company performance.\u003C/p>\n\u003Cp>\u003Cstrong>About IGNA + tasty\u003C/strong> \u003Cbr>IG North America is home to tastytrade, tasty\u003Cem>live\u003C/em>, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. \u003C/p>\n\u003Cp>From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty\u003Cem>live\u003C/em> providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.    \u003C/p>\n\u003Cp>We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here. \u003Cbr> \u003Cbr>\u003Cstrong>Location: \u003C/strong>Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.  \u003C/p>\n\u003Cp>tastytrade\u003Cstrong> | \u003C/strong>tastylive\u003Cstrong>  | \u003C/strong>tastyfx\u003Cstrong> | \u003C/strong>tastycrypto  \u003Cbr>1330 W Fulton Market, Chicago, IL 60607          \u003C/p>\n\u003Cp>*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!  \u003C/p>","Company Name: IG US Holdings, Inc.Role: Lifecycle Marketing ManagerLocation: Chicago, IL - Hybrid 3 days/week in office\nWe're looking for a strategic Lifecycle Marketing Manager to own and optimize the complete customer journey from acquisition through retention. You'll drive trading account growth and sustained engagement through data-driven, personalized campaigns across email, SMS, push, and in-app messaging. \nYou'll lead a team and collaborate cross-functionally with Marketing, Product, Analytics, Creative, and Compliance to deliver on shared business KPIs. \nWhat You’ll Do: \nStrategy & Execution \n\nDevelop and execute lifecycle marketing strategies to drive trading account growth and maximize customer lifetime value \nOwn acquisition, activation, engagement, retention, and win-back targets across the customer journey \nPlan, build, and launch personalized multi-channel campaigns across email, SMS, push notifications, and in-app messaging \nDesign and deploy automated campaigns leveraging behavioral triggers and lifecycle stage \nManage marketing automation platforms and ensure seamless integration with our tech stack\n\nOptimization & Analytics \n\nManage a rigorous CRO and experimentation roadmap to optimize full-funnel program performance \nDefine success metrics and KPIs, monitor performance, and deliver regular readouts to leadership \nUse data analytics tools to derive actionable insights and drive continuous improvement \nBuild sophisticated customer segmentation and personalization strategies at scale\n\nLeadership & Collaboration \n\nLead and mentor a team of up to 3 lifecycle marketing professionals \nPartner with Product and Product Marketing to align lifecycle efforts with product launches and business goals \nWork with Creative to develop compelling messaging and assets that resonate with traders \nCoordinate with Compliance to ensure all communications meet regulatory requirements \nPresent channel strategy and campaign results to cross-functional partners and executive leadership \n\nWho You Are: \n\n5-7 years of lifecycle marketing experience building and scaling lifecycle programs \n3+ years of people management experience \nExpert-level proficiency with marketing automation platforms \nProven track record executing personalized multi-channel campaigns (email, SMS, push, in-app) \nStrong analytical skills with experience using data analytics tools and CRO/experimentation methodologies \nDeep experience with customer segmentation and personalization at scale \nActively incorporates AI tools into day-to-day marketing workflows to drive smarter decisions and better outcomes \nStrong project management skills managing multiple concurrent campaigns \nExcellent communication and presentation skills \nExperience collaborating with Product, Analytics, Creative, Tech Ops, and Compliance \nDemonstrated ownership mindset with ability to execute end-to-end with autonomy \n\nPreferred Experience\n\nBackground in fintech, trading platforms, or financial services \nExperience in regulated industries (FinTech, Wealth Management) \nKnowledge of FINRA and SEC marketing requirements \n\nCompany Perks + Benefits:    \n\nPerformance Bonuses    \nStock Purchase Options    \nMedical/Vision/Dental Benefits  \n401k Plan   \n20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)    \n10 Paid Sick Days    \nGym Membership Reimbursement    \nCommuter Benefits    \nPet Insurance    \nWellness & Mental Health Programs    \nCharitable Donation Matching    \nTwo Paid Volunteer Days Off    \nDaily catered lunch when in the office    \nFull kitchen with snacks and beverages    \nIn-building gym    \nShuttle to/from Metra    \n\nSalary Range: $120,000 - $148,000The actual salary offered will be based on the candidate's level of experience and qualifications. \nDiscretionary Performance Bonus: 8-12% of base salary based on individual and company performance.\nAbout IGNA + tasty IG North America is home to tastytrade, tastylive, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. \nFrom our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.    \nWe're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here.  Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.  \ntastytrade | tastylive  | tastyfx | tastycrypto  1330 W Fulton Market, Chicago, IL 60607          \n*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!",1779161277000,"2026-05-19 05:29:18","2026-05-18T17:09:19.000Z",148000,{"jsonldValid":27,"jsonld":1259},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Lifecycle Marketing Manager\",\"description\":\"\u003Cp>\u003Cstrong>Company Name: \u003C/strong>IG US Holdings, Inc.\u003Cbr>\u003Cstrong>Role: \u003C/strong>Lifecycle Marketing Manager\u003Cbr>\u003Cstrong>Location: \u003C/strong>Chicago, IL - Hybrid 3 days/week in office\u003C/p>\\n\u003Cp>We're looking for a strategic Lifecycle Marketing Manager to own and optimize the complete customer journey from acquisition through retention. You'll drive trading account growth and sustained engagement through data-driven, personalized campaigns across email, SMS, push, and in-app messaging. \u003C/p>\\n\u003Cp>You'll lead a team and collaborate cross-functionally with Marketing, Product, Analytics, Creative, and Compliance to deliver on shared business 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performance \u003C/li>\\n\u003Cli>Define success metrics and KPIs, monitor performance, and deliver regular readouts to leadership \u003C/li>\\n\u003Cli>Use data analytics tools to derive actionable insights and drive continuous improvement \u003C/li>\\n\u003Cli>Build sophisticated customer segmentation and personalization strategies at scale\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Leadership & Collaboration\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>Lead and mentor a team of up to 3 lifecycle marketing professionals \u003C/li>\\n\u003Cli>Partner with Product and Product Marketing to align lifecycle efforts with product launches and business goals \u003C/li>\\n\u003Cli>Work with Creative to develop compelling messaging and assets that resonate with traders \u003C/li>\\n\u003Cli>Coordinate with Compliance to ensure all communications meet regulatory requirements \u003C/li>\\n\u003Cli>Present channel strategy and campaign results to cross-functional partners and executive leadership \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>5-7 years of lifecycle marketing experience building and scaling lifecycle programs \u003C/li>\\n\u003Cli>3+ years of people management experience \u003C/li>\\n\u003Cli>Expert-level proficiency with marketing automation platforms \u003C/li>\\n\u003Cli>Proven track record executing personalized multi-channel campaigns (email, SMS, push, in-app) \u003C/li>\\n\u003Cli>Strong analytical skills with experience using data analytics tools and CRO/experimentation methodologies \u003C/li>\\n\u003Cli>Deep experience with customer segmentation and personalization at scale \u003C/li>\\n\u003Cli>Actively incorporates AI tools into day-to-day marketing workflows to drive smarter decisions and better outcomes \u003C/li>\\n\u003Cli>Strong project management skills managing multiple concurrent campaigns \u003C/li>\\n\u003Cli>Excellent communication and presentation skills \u003C/li>\\n\u003Cli>Experience collaborating with Product, Analytics, Creative, Tech Ops, and Compliance \u003C/li>\\n\u003Cli>Demonstrated ownership mindset with ability to execute end-to-end with autonomy \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Preferred Experience\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Background in fintech, trading platforms, or financial services \u003C/li>\\n\u003Cli>Experience in regulated industries (FinTech, Wealth Management) \u003C/li>\\n\u003Cli>Knowledge of FINRA and SEC marketing requirements \u003Cbr>\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Company Perks + Benefits: \u003C/strong>   \u003C/p>\\n\u003Cul>\\n\u003Cli>Performance Bonuses    \u003C/li>\\n\u003Cli>Stock Purchase Options    \u003C/li>\\n\u003Cli>Medical/Vision/Dental Benefits  \u003C/li>\\n\u003Cli>401k Plan   \u003C/li>\\n\u003Cli>20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)    \u003C/li>\\n\u003Cli>10 Paid Sick Days    \u003C/li>\\n\u003Cli>Gym Membership Reimbursement    \u003C/li>\\n\u003Cli>Commuter Benefits    \u003C/li>\\n\u003Cli>Pet Insurance    \u003C/li>\\n\u003Cli>Wellness & Mental Health Programs    \u003C/li>\\n\u003Cli>Charitable Donation Matching    \u003C/li>\\n\u003Cli>Two Paid Volunteer Days Off    \u003C/li>\\n\u003Cli>Daily catered lunch when in the office    \u003C/li>\\n\u003Cli>Full kitchen with snacks and beverages    \u003C/li>\\n\u003Cli>In-building gym    \u003C/li>\\n\u003Cli>Shuttle to/from Metra    \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Salary Range: \u003C/strong>$120,000 - $148,000\u003Cbr>\u003Cem>The actual salary offered will be based on the candidate's level of experience and qualifications.\u003C/em> \u003C/p>\\n\u003Cp>\u003Cstrong>Discretionary Performance Bonus:\u003C/strong> 8-12% of base salary based on individual and company performance.\u003C/p>\\n\u003Cp>\u003Cstrong>About IGNA + tasty\u003C/strong> \u003Cbr>IG North America is home to tastytrade, tasty\u003Cem>live\u003C/em>, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. \u003C/p>\\n\u003Cp>From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty\u003Cem>live\u003C/em> providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.    \u003C/p>\\n\u003Cp>We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here. \u003Cbr> \u003Cbr>\u003Cstrong>Location: \u003C/strong>Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.  \u003C/p>\\n\u003Cp>tastytrade\u003Cstrong> | \u003C/strong>tastylive\u003Cstrong>  | \u003C/strong>tastyfx\u003Cstrong> | \u003C/strong>tastycrypto  \u003Cbr>1330 W Fulton Market, Chicago, IL 60607          \u003C/p>\\n\u003Cp>*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!  \u003C/p>\",\"datePosted\":\"2026-05-18T17:09:19.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"tastylive\",\"sameAs\":\"http://www.tastylive.com\",\"logo\":\"https://logo.clearbit.com/tastylive.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"tastylive\",\"value\":\"6852f80037ffa4df886b8d65ad3edd98ba78a5c1625a4d012200f01f6fd87986\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Chicago\",\"addressRegion\":\"Illinois\",\"addressCountry\":\"US\"}}}",{"id":1261,"slug":1262,"title":1263,"companyname":1264,"companylogo":1265,"companyTagline":1266,"companyIndustry":135,"city":894,"country":68,"remote":27,"employmentType":1267,"department":18,"content_html":1268,"content_text":1269,"years":21,"createdAt":1270,"updatedAtISO":1271,"postedAtISO":1272,"hasSalary":15,"salaryMin":286,"salaryMax":144,"currency":76,"schema":1273},"5c3a80a31b8a938437dce19e5a5c0d12f2f487935fd3a27632122c7c673c5c4b","lifecycle-marketing-lead-at-roofr-7c86bfe9d6","Lifecycle Marketing Lead","Roofr","https://logo.clearbit.com/roofr.com","🏡 We're Roofr [roof-er]. One software, all the tools you need to grow your roofing business.",[995],"\u003Cp>At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u003C/p>\n\u003Cp>We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u003C/p>\n\u003Cp>This position is for an existing vacancy.\u003C/p>\u003Cp>Roofr is seeking a Lifecycle Marketing Lead to own the full customer journey, from acquisition through expansion, with a bias toward execution and a sharp eye for what drives engagement and revenue. This is a highly hands-on role: you’re comfortable owning the build and execution, not just the strategy.\u003C/p>\n\u003Cp>As a technical and creative marketer, you’ll lead end-to-end lifecycle efforts across email, SMS, in-app messaging, sales sequences, and nurture drip flows, supporting contractors at every stage of their journey with Roofr. You’ll work cross-functionally with Revenue, Content, Product Marketing, Data and Growth teams to ensure campaigns are deeply segmented, data-driven, and tied to key business outcomes.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Get to Do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own, map and continuously improve Roofr's customer lifecycle, identifying trends, drop-off points, and behavior-based triggers.\u003C/li>\n\u003Cli>Partner with marketing and revenue teams to translate insights into funnel-specific campaigns that drive activation, retention, and revenue growth.\u003C/li>\n\u003Cli>Build and optimize multi‑touch, behavior‑driven lifecycle campaigns via email, SMS, in‑app messaging, sales sequences, and drip flows. Use segmentation, A/B testing, and performance analysis to iterate and improve results over time.\u003C/li>\n\u003Cli>Collaborate cross-functionally with Growth, Content, and Product Marketing to test messaging, creative assets, and conversion touchpoints.\u003C/li>\n\u003Cli>Partner with Revenue Ops/Data teams to ensure clean, actionable customer and campaign data for effective automation and personalization.\u003C/li>\n\u003Cli>Own campaign reporting and analytics across HubSpot, Amplitude, GA4, and Pendo, tracking activation, engagement, retention, and upsell metrics, and translating findings into actionable optimizations.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You’ll Bring to the Role:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>4+ years of experience in lifecycle marketing, email marketing, or marketing operations/automation in a startup SaaS environment.\u003C/li>\n\u003Cli>Demonstrated success building, launching, and optimizing cross-channel customer journeys. You’re comfortable owning the build, not just the design.\u003C/li>\n\u003Cli>Experience supporting both PLG and sales-assisted growth motions, from activation sequences and usage-based triggers to expansion, upsell, churn prevention, and retention programs that support a fast-moving sales funnel.\u003C/li>\n\u003Cli>Hands-on experience with tools such as HubSpot, Amplitude, Pendo, Customer.io, or similar.\u003C/li>\n\u003Cli>Deep understanding of email, SMS, and in-app messaging best practices, segmentation, and experimentation, including designing, running, and interpreting your own lifecycle tests.\u003C/li>\n\u003Cli>Strong analytical skills with experience translating product usage and behavior data into actionable lifecycle strategies.\u003C/li>\n\u003Cli>Excellent communication and collaboration skills to drive alignment across teams.\u003C/li>\n\u003Cli>Proven use of AI tools in your day-to-day workflow, across content creation, campaign analysis, and optimization, to move faster, iterate more, and surface insights.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus Points (Optional):\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>HubSpot Marketing Certification.\u003C/li>\n\u003Cli>Basic knowledge of HTML for email building and troubleshooting.\u003C/li>\n\u003Cli>Familiarity with predictive modeling concepts such as churn scoring, propensity to buy, LTV segmentation, and how to activate those signals in lifecycle campaigns.\u003C/li>\n\u003Cli>Experience working with data teams to pipe product usage and behavioral data into marketing tools (e.g., HubSpot) for segmentation, automation, and reporting.\u003C/li>\n\u003Cli>Familiarity with the SMB customer journey, the nuances of high-volume, fast-moving sales funnels, and how lifecycle marketing contributes to pipeline and expansion revenue.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Compensation Range: $110,000.00 - $120,000.00 base CAD\u003C/em>\u003C/p>\u003Cp>Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u003C/p>\n\u003Cp>\u003Cstrong>🏠 What we offer (US + Canada)\u003C/strong>\u003C/p>\n\u003Cp>When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u003C/p>\n\u003Cp>\u003Cstrong>🏝️ Vacation/Paid Time Off:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u003C/li>\n\u003Cli>1 Friday off per month (we call those our laundry days!)\u003C/li>\n\u003Cli>Company wide paid shutdown for the week between Christmas and New Years\u003C/li>\n\u003Cli>Flexible time off\u003C/li>\n\u003Cli>80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u003C/li>\n\u003Cli>RRSP/401k match\u003C/li>\n\u003Cli>Generous Parental Leave policy\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>🤝 Perks:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>We host an annual company retreat with great team building activities\u003C/li>\n\u003Cli>Ample learning and development opportunities to continue growing your career\u003C/li>\n\u003Cli>Home office setup stipend\u003C/li>\n\u003Cli>Internet and phone allowance\u003C/li>\n\u003Cli>Remote first culture\u003C/li>\n\u003Cli>Weekly Friday paydays!\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>🤖 AI Notice\u003C/strong>\u003C/p>\n\u003Cp>At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u003C/p>\n\u003Cp>Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u003C/p>\n\u003Cp>And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u003C/p>\n\u003Cp>⚠️ \u003Cstrong>Important Notice\u003C/strong>\u003C/p>\n\u003Cp>We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: \u003Cstrong>roofrr.com\u003C/strong> (note the extra “r”). \u003Cem>\u003Cem>Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>To ensure your application is legitimate, please apply \u003Cstrong>directly\u003C/strong> through our official careers page: https://roofr.com/careers.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>If you receive any suspicious messages or have questions, reach out to us at \u003Cstrong>talent@roofr.com\u003C/strong>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Your safety and security are important to us — thank you for your vigilance!\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u003C/em>\u003C/p>","At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\nWe have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\nThis position is for an existing vacancy.Roofr is seeking a Lifecycle Marketing Lead to own the full customer journey, from acquisition through expansion, with a bias toward execution and a sharp eye for what drives engagement and revenue. This is a highly hands-on role: you’re comfortable owning the build and execution, not just the strategy.\nAs a technical and creative marketer, you’ll lead end-to-end lifecycle efforts across email, SMS, in-app messaging, sales sequences, and nurture drip flows, supporting contractors at every stage of their journey with Roofr. You’ll work cross-functionally with Revenue, Content, Product Marketing, Data and Growth teams to ensure campaigns are deeply segmented, data-driven, and tied to key business outcomes.\nWhat You’ll Get to Do:\n\nOwn, map and continuously improve Roofr's customer lifecycle, identifying trends, drop-off points, and behavior-based triggers.\nPartner with marketing and revenue teams to translate insights into funnel-specific campaigns that drive activation, retention, and revenue growth.\nBuild and optimize multi‑touch, behavior‑driven lifecycle campaigns via email, SMS, in‑app messaging, sales sequences, and drip flows. Use segmentation, A/B testing, and performance analysis to iterate and improve results over time.\nCollaborate cross-functionally with Growth, Content, and Product Marketing to test messaging, creative assets, and conversion touchpoints.\nPartner with Revenue Ops/Data teams to ensure clean, actionable customer and campaign data for effective automation and personalization.\nOwn campaign reporting and analytics across HubSpot, Amplitude, GA4, and Pendo, tracking activation, engagement, retention, and upsell metrics, and translating findings into actionable optimizations.\n\nWhat You’ll Bring to the Role:\n\n4+ years of experience in lifecycle marketing, email marketing, or marketing operations/automation in a startup SaaS environment.\nDemonstrated success building, launching, and optimizing cross-channel customer journeys. You’re comfortable owning the build, not just the design.\nExperience supporting both PLG and sales-assisted growth motions, from activation sequences and usage-based triggers to expansion, upsell, churn prevention, and retention programs that support a fast-moving sales funnel.\nHands-on experience with tools such as HubSpot, Amplitude, Pendo, Customer.io, or similar.\nDeep understanding of email, SMS, and in-app messaging best practices, segmentation, and experimentation, including designing, running, and interpreting your own lifecycle tests.\nStrong analytical skills with experience translating product usage and behavior data into actionable lifecycle strategies.\nExcellent communication and collaboration skills to drive alignment across teams.\nProven use of AI tools in your day-to-day workflow, across content creation, campaign analysis, and optimization, to move faster, iterate more, and surface insights.\n\nBonus Points (Optional):\n\nHubSpot Marketing Certification.\nBasic knowledge of HTML for email building and troubleshooting.\nFamiliarity with predictive modeling concepts such as churn scoring, propensity to buy, LTV segmentation, and how to activate those signals in lifecycle campaigns.\nExperience working with data teams to pipe product usage and behavioral data into marketing tools (e.g., HubSpot) for segmentation, automation, and reporting.\nFamiliarity with the SMB customer journey, the nuances of high-volume, fast-moving sales funnels, and how lifecycle marketing contributes to pipeline and expansion revenue.\n\nCompensation Range: $110,000.00 - $120,000.00 base CADOur compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\n🏠 What we offer (US + Canada)\nWhen you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\n🏝️ Vacation/Paid Time Off:\n\n1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\n1 Friday off per month (we call those our laundry days!)\nCompany wide paid shutdown for the week between Christmas and New Years\nFlexible time off\n80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\nRRSP/401k match\nGenerous Parental Leave policy\n\n🤝 Perks:\n\nWe host an annual company retreat with great team building activities\nAmple learning and development opportunities to continue growing your career\nHome office setup stipend\nInternet and phone allowance\nRemote first culture\nWeekly Friday paydays!\n\n🤖 AI Notice\nAt Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\nFeel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\nAnd don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\n⚠️ Important Notice\nWe’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\nTo ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers.\nIf you receive any suspicious messages or have questions, reach out to us at talent@roofr.com.\nYour safety and security are important to us — thank you for your vigilance!\nRoofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.",1779161276000,"2026-05-19 05:29:19","2026-05-14T20:16:54.000Z",{"jsonldValid":27,"jsonld":1274},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Lifecycle Marketing Lead\",\"description\":\"\u003Cp>At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u003C/p>\\n\u003Cp>We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u003C/p>\\n\u003Cp>This position is for an existing vacancy.\u003C/p>\u003Cp>Roofr is seeking a Lifecycle Marketing Lead to own the full customer journey, from acquisition through expansion, with a bias toward execution and a sharp eye for what drives engagement and revenue. This is a highly hands-on role: you’re comfortable owning the build and execution, not just the strategy.\u003C/p>\\n\u003Cp>As a technical and creative marketer, you’ll lead end-to-end lifecycle efforts across email, SMS, in-app messaging, sales sequences, and nurture drip flows, supporting contractors at every stage of their journey with Roofr. You’ll work cross-functionally with Revenue, Content, Product Marketing, Data and Growth teams to ensure campaigns are deeply segmented, data-driven, and tied to key business outcomes.\u003C/p>\\n\u003Cp>\u003Cstrong>What You’ll Get to Do:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Own, map and continuously improve Roofr's customer lifecycle, identifying trends, drop-off points, and behavior-based triggers.\u003C/li>\\n\u003Cli>Partner with marketing and revenue teams to translate insights into funnel-specific campaigns that drive activation, retention, and revenue growth.\u003C/li>\\n\u003Cli>Build and optimize multi‑touch, behavior‑driven lifecycle campaigns via email, SMS, in‑app messaging, sales sequences, and drip flows. Use segmentation, A/B testing, and performance analysis to iterate and improve results over time.\u003C/li>\\n\u003Cli>Collaborate cross-functionally with Growth, Content, and Product Marketing to test messaging, creative assets, and conversion touchpoints.\u003C/li>\\n\u003Cli>Partner with Revenue Ops/Data teams to ensure clean, actionable customer and campaign data for effective automation and personalization.\u003C/li>\\n\u003Cli>Own campaign reporting and analytics across HubSpot, Amplitude, GA4, and Pendo, tracking activation, engagement, retention, and upsell metrics, and translating findings into actionable optimizations.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What You’ll Bring to the Role:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>4+ years of experience in lifecycle marketing, email marketing, or marketing operations/automation in a startup SaaS environment.\u003C/li>\\n\u003Cli>Demonstrated success building, launching, and optimizing cross-channel customer journeys. You’re comfortable owning the build, not just the design.\u003C/li>\\n\u003Cli>Experience supporting both PLG and sales-assisted growth motions, from activation sequences and usage-based triggers to expansion, upsell, churn prevention, and retention programs that support a fast-moving sales funnel.\u003C/li>\\n\u003Cli>Hands-on experience with tools such as HubSpot, Amplitude, Pendo, Customer.io, or similar.\u003C/li>\\n\u003Cli>Deep understanding of email, SMS, and in-app messaging best practices, segmentation, and experimentation, including designing, running, and interpreting your own lifecycle tests.\u003C/li>\\n\u003Cli>Strong analytical skills with experience translating product usage and behavior data into actionable lifecycle strategies.\u003C/li>\\n\u003Cli>Excellent communication and collaboration skills to drive alignment across teams.\u003C/li>\\n\u003Cli>Proven use of AI tools in your day-to-day workflow, across content creation, campaign analysis, and optimization, to move faster, iterate more, and surface insights.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Bonus Points (Optional):\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>HubSpot Marketing Certification.\u003C/li>\\n\u003Cli>Basic knowledge of HTML for email building and troubleshooting.\u003C/li>\\n\u003Cli>Familiarity with predictive modeling concepts such as churn scoring, propensity to buy, LTV segmentation, and how to activate those signals in lifecycle campaigns.\u003C/li>\\n\u003Cli>Experience working with data teams to pipe product usage and behavioral data into marketing tools (e.g., HubSpot) for segmentation, automation, and reporting.\u003C/li>\\n\u003Cli>Familiarity with the SMB customer journey, the nuances of high-volume, fast-moving sales funnels, and how lifecycle marketing contributes to pipeline and expansion revenue.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cem>Compensation Range: $110,000.00 - $120,000.00 base CAD\u003C/em>\u003C/p>\u003Cp>Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u003C/p>\\n\u003Cp>\u003Cstrong>🏠 What we offer (US + Canada)\u003C/strong>\u003C/p>\\n\u003Cp>When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u003C/p>\\n\u003Cp>\u003Cstrong>🏝️ Vacation/Paid Time Off:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u003C/li>\\n\u003Cli>1 Friday off per month (we call those our laundry days!)\u003C/li>\\n\u003Cli>Company wide paid shutdown for the week between Christmas and New Years\u003C/li>\\n\u003Cli>Flexible time off\u003C/li>\\n\u003Cli>80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u003C/li>\\n\u003Cli>RRSP/401k match\u003C/li>\\n\u003Cli>Generous Parental Leave policy\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>🤝 Perks:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>We host an annual company retreat with great team building activities\u003C/li>\\n\u003Cli>Ample learning and development opportunities to continue growing your career\u003C/li>\\n\u003Cli>Home office setup stipend\u003C/li>\\n\u003Cli>Internet and phone allowance\u003C/li>\\n\u003Cli>Remote first culture\u003C/li>\\n\u003Cli>Weekly Friday paydays!\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>🤖 AI Notice\u003C/strong>\u003C/p>\\n\u003Cp>At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u003C/p>\\n\u003Cp>Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u003C/p>\\n\u003Cp>And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u003C/p>\\n\u003Cp>⚠️ \u003Cstrong>Important Notice\u003C/strong>\u003C/p>\\n\u003Cp>We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: \u003Cstrong>roofrr.com\u003C/strong> (note the extra “r”). \u003Cem>\u003Cem>Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>To ensure your application is legitimate, please apply \u003Cstrong>directly\u003C/strong> through our official careers page: https://roofr.com/careers.\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>If you receive any suspicious messages or have questions, reach out to us at \u003Cstrong>talent@roofr.com\u003C/strong>.\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>Your safety and security are important to us — thank you for your vigilance!\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u003C/em>\u003C/p>\",\"datePosted\":\"2026-05-14T20:16:54.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Roofr\",\"sameAs\":\"https://roofr.com/\",\"logo\":\"https://logo.clearbit.com/roofr.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Roofr\",\"value\":\"5c3a80a31b8a938437dce19e5a5c0d12f2f487935fd3a27632122c7c673c5c4b\"},\"employmentType\":\"CONTRACTOR\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Canada\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CA\"}}}",{"id":1276,"slug":1277,"title":1278,"companyname":1279,"companylogo":1280,"companyTagline":1281,"companyIndustry":462,"city":504,"country":1282,"remote":27,"employmentType":1283,"department":18,"content_html":1284,"content_text":1285,"years":21,"createdAt":1286,"updatedAtISO":1287,"postedAtISO":1288,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1289},"b4a6dc4875c3bf29c6d46c36851b09f24634a2c5e9ecec4ed2193253ac655320","lifecycle-marketer-at-mercury-739c4b9fd4","Lifecycle Marketer","Mercury","https://logo.clearbit.com/mercury.com","The fintech more than 200K ambitious companies trust with their finances.","Or Within Canada Or United States",[17],"\u003Cp>In 1978, Gary Thuerk sent the world’s first email marketing campaign to about 400 recipients, kicking off an entire industry and earning himself the title 'Father of Spam'—though he himself preferred to be known as the 'Father of Email Marketing.' While we're aiming for something a bit more charming than unsolicited messages to unsuspecting inboxes, we are looking for a Lifecycle Marketing Manager to carry on Gary’s legacy—with less controversy and way more creativity! At Mercury, we’re on a mission to turn email marketing into an art form, one irresistible click at a time.\u003C/p>\n\u003Cp>As a Lifecycle Marketer and part of the larger Growth Marketing team, you will be responsible for strategizing and optimizing the customer lifecycle of Mercury users, with a focus on product adoption, cross-sell, and upsell. You’ll work closely with product marketing, data science, and engineering to maximize the number of users who use Mercury features and products and retain on the platform.\u003C/p>\n\u003Cp>\u003Cem>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u003C/em>\u003C/p>\n\u003Cp>You will:\u003C/p>\n\u003Cul>\n\u003Cli>Execute and optimize customer lifecycle programs that drive product adoption, cross-sell, and upsell\u003C/li>\n\u003Cli>Partner with growth, product, and data teams to identify friction points in the user journey and build messaging strategies that address them\u003C/li>\n\u003Cli>Own and iterate on customer lifecycle journeys — writing briefs, managing QA, setting logic, and analyzing performance to improve conversion\u003C/li>\n\u003Cli>Use data to inform messaging strategy and audience segmentation, working closely with data science to define and track KPIs tied to product adoption and retention\u003C/li>\n\u003Cli>Collaborate with copywriters, designers, and product marketers to build high-quality, user-focused communications that guide users toward value\u003C/li>\n\u003Cli>Bring a test-and-learn mindset to the role — propose experiments, launch A/B tests, and iterate based on results\u003C/li>\n\u003C/ul>\n\u003Cp>You should have:\u003C/p>\n\u003Cul>\n\u003Cli>4+ years of experience in lifecycle or email marketing\u003C/li>\n\u003Cli>Hands-on proficiency with email as a channel, and in enterprise-level marketing automation tools (bonus points for experience with Customer.io)\u003C/li>\n\u003Cli>Experience using tools like Omni, Hex, Looker, or similar to analyze marketing experiments\u003C/li>\n\u003Cli>AI fluency with demonstrated examples of optimizing workflows and campaigns with custom skills and/or agentic flows\u003C/li>\n\u003Cli>B2B or B2C SaaS experience is a strong plus\u003C/li>\n\u003C/ul>\n\u003Cp>The total rewards package at Mercury includes base salary, equity (stock options), and benefits.\u003C/p>\n\u003Cp>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u003C/p>\n\u003Cp>Our target new hire base salary ranges for this role are the following:\u003C/p>\n\u003Cul>\n\u003Cli>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $144,600\u003C/li>\n\u003Cli>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $115,700 - $130,100\u003C/li>\n\u003Cli>Canadian employees (any location): CA$121,500 - $136,700\u003C/li>\n\u003C/ul>\n\u003Cp>Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u003C/p>\n\u003Cp>We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. \u003Cbr>\u003Cbr>[Please see the independent bias audit report covering our use of Covey for more information.] \u003C/p>\n\u003Cp>#LI-SE1\u003C/p>","In 1978, Gary Thuerk sent the world’s first email marketing campaign to about 400 recipients, kicking off an entire industry and earning himself the title 'Father of Spam'—though he himself preferred to be known as the 'Father of Email Marketing.' While we're aiming for something a bit more charming than unsolicited messages to unsuspecting inboxes, we are looking for a Lifecycle Marketing Manager to carry on Gary’s legacy—with less controversy and way more creativity! At Mercury, we’re on a mission to turn email marketing into an art form, one irresistible click at a time.\nAs a Lifecycle Marketer and part of the larger Growth Marketing team, you will be responsible for strategizing and optimizing the customer lifecycle of Mercury users, with a focus on product adoption, cross-sell, and upsell. You’ll work closely with product marketing, data science, and engineering to maximize the number of users who use Mercury features and products and retain on the platform.\n*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\nYou will:\n\nExecute and optimize customer lifecycle programs that drive product adoption, cross-sell, and upsell\nPartner with growth, product, and data teams to identify friction points in the user journey and build messaging strategies that address them\nOwn and iterate on customer lifecycle journeys — writing briefs, managing QA, setting logic, and analyzing performance to improve conversion\nUse data to inform messaging strategy and audience segmentation, working closely with data science to define and track KPIs tied to product adoption and retention\nCollaborate with copywriters, designers, and product marketers to build high-quality, user-focused communications that guide users toward value\nBring a test-and-learn mindset to the role — propose experiments, launch A/B tests, and iterate based on results\n\nYou should have:\n\n4+ years of experience in lifecycle or email marketing\nHands-on proficiency with email as a channel, and in enterprise-level marketing automation tools (bonus points for experience with Customer.io)\nExperience using tools like Omni, Hex, Looker, or similar to analyze marketing experiments\nAI fluency with demonstrated examples of optimizing workflows and campaigns with custom skills and/or agentic flows\nB2B or B2C SaaS experience is a strong plus\n\nThe total rewards package at Mercury includes base salary, equity (stock options), and benefits.\nOur salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\nOur target new hire base salary ranges for this role are the following:\n\nUS employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $144,600\nUS employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $115,700 - $130,100\nCanadian employees (any location): CA$121,500 - $136,700\n\nMercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\nWe use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] \n#LI-SE1",1779118121000,"2026-05-18 17:29:11","2026-04-30T23:21:08.000Z",{"jsonldValid":27,"jsonld":1290},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Lifecycle Marketer\",\"description\":\"\u003Cp>In 1978, Gary Thuerk sent the world’s first email marketing campaign to about 400 recipients, kicking off an entire industry and earning himself the title 'Father of Spam'—though he himself preferred to be known as the 'Father of Email Marketing.' While we're aiming for something a bit more charming than unsolicited messages to unsuspecting inboxes, we are looking for a Lifecycle Marketing Manager to carry on Gary’s legacy—with less controversy and way more creativity! At Mercury, we’re on a mission to turn email marketing into an art form, one irresistible click at a time.\u003C/p>\\n\u003Cp>As a Lifecycle Marketer and part of the larger Growth Marketing team, you will be responsible for strategizing and optimizing the customer lifecycle of Mercury users, with a focus on product adoption, cross-sell, and upsell. You’ll work closely with product marketing, data science, and engineering to maximize the number of users who use Mercury features and products and retain on the platform.\u003C/p>\\n\u003Cp>\u003Cem>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u003C/em>\u003C/p>\\n\u003Cp>You will:\u003C/p>\\n\u003Cul>\\n\u003Cli>Execute and optimize customer lifecycle programs that drive product adoption, cross-sell, and upsell\u003C/li>\\n\u003Cli>Partner with growth, product, and data teams to identify friction points in the user journey and build messaging strategies that address them\u003C/li>\\n\u003Cli>Own and iterate on customer lifecycle journeys — writing briefs, managing QA, setting logic, and analyzing performance to improve conversion\u003C/li>\\n\u003Cli>Use data to inform messaging strategy and audience segmentation, working closely with data science to define and track KPIs tied to product adoption and retention\u003C/li>\\n\u003Cli>Collaborate with copywriters, designers, and product marketers to build high-quality, user-focused communications that guide users toward value\u003C/li>\\n\u003Cli>Bring a test-and-learn mindset to the role — propose experiments, launch A/B tests, and iterate based on results\u003C/li>\\n\u003C/ul>\\n\u003Cp>You should have:\u003C/p>\\n\u003Cul>\\n\u003Cli>4+ years of experience in lifecycle or email marketing\u003C/li>\\n\u003Cli>Hands-on proficiency with email as a channel, and in enterprise-level marketing automation tools (bonus points for experience with Customer.io)\u003C/li>\\n\u003Cli>Experience using tools like Omni, Hex, Looker, or similar to analyze marketing experiments\u003C/li>\\n\u003Cli>AI fluency with demonstrated examples of optimizing workflows and campaigns with custom skills and/or agentic flows\u003C/li>\\n\u003Cli>B2B or B2C SaaS experience is a strong plus\u003C/li>\\n\u003C/ul>\\n\u003Cp>The total rewards package at Mercury includes base salary, equity (stock options), and benefits.\u003C/p>\\n\u003Cp>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u003C/p>\\n\u003Cp>Our target new hire base salary ranges for this role are the following:\u003C/p>\\n\u003Cul>\\n\u003Cli>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $144,600\u003C/li>\\n\u003Cli>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $115,700 - $130,100\u003C/li>\\n\u003Cli>Canadian employees (any location): CA$121,500 - $136,700\u003C/li>\\n\u003C/ul>\\n\u003Cp>Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u003C/p>\\n\u003Cp>We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. \u003Cbr>\u003Cbr>[Please see the independent bias audit report covering our use of Covey for more information.] \u003C/p>\\n\u003Cp>#LI-SE1\u003C/p>\",\"datePosted\":\"2026-04-30T23:21:08.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Mercury\",\"sameAs\":\"http://mercury.com\",\"logo\":\"https://logo.clearbit.com/mercury.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Mercury\",\"value\":\"b4a6dc4875c3bf29c6d46c36851b09f24634a2c5e9ecec4ed2193253ac655320\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Or Within Canada Or United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"Or Within Canada Or United States\"}}}",{"id":1292,"slug":1293,"title":1294,"companyname":1295,"companylogo":1296,"companyTagline":1297,"companyIndustry":135,"city":478,"country":478,"remote":15,"employmentType":1298,"department":18,"content_html":1299,"content_text":1300,"years":21,"createdAt":1301,"updatedAtISO":1302,"postedAtISO":1303,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":482,"schema":1304},"f10ccbe5bcaae69bb31f6372abd3dec694aa9cc9083bdb40412b44efa603c947","customer-retention-specialist-i-at-highlevel-49343df028","Customer Retention Specialist I","HighLevel","https://logo.clearbit.com/gohighlevel.com","The all-in-one sales & marketing platform that agencies can white-label. CRM, Email, 2-way SMS, Funnel Builder, & more!",[17],"\u003Cp>\u003Cstrong>About Us\u003C/strong>\u003C/p>\n\u003Cp>HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.\u003Cbr>To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.\u003Cbr>\u003Cbr>Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.\u003C/p>\n\u003Cp>\u003Cstrong>Our People\u003C/strong>\u003C/p>\n\u003Cp>With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.\u003C/p>\n\u003Cp>\u003Cstrong>Our Impact\u003C/strong>\u003C/p>\n\u003Cp>Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.\u003C/p>\nLearn more about us on our YouTube Channel or Blog Posts \u003Cbr>\u003Ch2>Who You Are :\u003C/h2>\n\u003Cp>As a \u003Cstrong>Customer Retention Specialist\u003C/strong>, you're going to be customer-obsessed, proactively outreaching to customers at risk, and driven by results. You naturally spot risks before they turn into churn and take ownership of customer outcomes. You’re comfortable initiating meaningful conversations, handling objections with confidence, and turning at-risk customers into loyal advocates.\u003C/p>\n\u003Cp>You bring a consultative mindset to every interaction — listening first, diagnosing the real issue, and guiding customers toward solutions that reinforce the value of staying with HighLevel. Data signals like HealthScore drops, payment failures, cancellation intent, low product usage, and reactivation opportunities don’t intimidate you; they energize you.\u003C/p>\n\u003Cp>You thrive in fast-paced environments, communicate with clarity and empathy, and are motivated by measurable impact on retention, engagement, and revenue.\u003C/p>\n\u003Cbr>\u003Ch2>What You’ll Be Doing :\u003C/h2>\n\u003Cp>\u003Cstrong>Proactive Outreach & Engagement\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Conduct daily outbound outreach (calls, emails, follow-ups) to assigned accounts.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Engage customers flagged for:\u003C/p>\n\n\u003C/li>\u003Cli>\n\u003Cp>HealthScore decline\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Payment failures\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Cancellation intent\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Low product usage\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Reactivation opportunities\u003C/p>\n\u003C/li>\n\n\n\u003Cli>\n\u003Cp>Identify root causes behind customer concerns through active listening and discovery.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Provide consultative guidance and structured solutions to retain and support customers.\u003C/p>\n\u003C/li>\n\n\u003Cp>\u003Cstrong>Retention & Revenue Support\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Communicate the value of HighLevel’s services clearly and confidently.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Handle objections professionally and work toward mutually beneficial outcomes.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Identify opportunities for plan optimization, upgrades, or reactivation where appropriate.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Support churn reduction and revenue retention goals through escalating recurring issues to leadership.\u003C/p>\n\u003C/li>\n\n\u003Cp>\u003Cstrong>Customer Experience & Documentation\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Deliver personalized, positive support aligned with the company brand.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Accurately log all interactions and update CRM records in GHL.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Apply appropriate tags and track case outcomes for reporting and analysis.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Maintain detailed documentation to support transparency and performance tracking.\u003C/p>\n\u003C/li>\n\n\u003Cp>\u003Cstrong>Continuous Improvement\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Identify trends and recurring challenges impacting retention.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Provide feedback to leadership on improvement opportunities.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Maintain strong product knowledge of HighLevel services and best practices.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Take ownership of individual performance metrics and outreach targets.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>What You’ll Bring :\u003C/h2>\n\n\u003Cli>\n\u003Cp>Strong English communication skills (verbal and written)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Effective objection-handling and follow-up abilities\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience working in a remote environment with structured daily targets\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Organized, process-driven, and detail-oriented approach\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with SaaS products and CRM systems (GHL experience is a plus)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Working knowledge of Google Suite (Docs, Sheets, Calendar)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to multitask while maintaining quality\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Customer-focused mindset with high emotional intelligence\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfort operating in a fast-paced, data-driven environment\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Reliable high-speed internet and a distraction-free workspace\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Education & Experience :\u003C/h2>\n\n\u003Cli>\n\u003Cp>Bachelor’s degree preferred \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>2+ years of Customer Service or B2B Sales experience\u003C/p>\n\u003C/li>\n\n\u003Cbr>\n\u003Ch4>\u003Cstrong>Equal Employment Opportunity Information\u003C/strong>\u003C/h4>\n\u003Cp>The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide demographic information. This information is used solely for compliance with government recordkeeping and legal requirements. Providing this information is voluntary and will not affect your application status.\u003Cbr>\u003Cbr>We recommend that you review our Privacy Policy before submitting your application.\u003Cbr>\u003Cbr>#LI-Remote #LI-KN1\u003C/p>","About Us\nHighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.\nOur People\nWith over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.\nOur Impact\nEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.\nLearn more about us on our YouTube Channel or Blog Posts Who You Are :\nAs a Customer Retention Specialist, you're going to be customer-obsessed, proactively outreaching to customers at risk, and driven by results. You naturally spot risks before they turn into churn and take ownership of customer outcomes. You’re comfortable initiating meaningful conversations, handling objections with confidence, and turning at-risk customers into loyal advocates.\nYou bring a consultative mindset to every interaction — listening first, diagnosing the real issue, and guiding customers toward solutions that reinforce the value of staying with HighLevel. Data signals like HealthScore drops, payment failures, cancellation intent, low product usage, and reactivation opportunities don’t intimidate you; they energize you.\nYou thrive in fast-paced environments, communicate with clarity and empathy, and are motivated by measurable impact on retention, engagement, and revenue.\nWhat You’ll Be Doing :\nProactive Outreach & Engagement\n\n\nConduct daily outbound outreach (calls, emails, follow-ups) to assigned accounts.\n\n\nEngage customers flagged for:\n\n\nHealthScore decline\n\n\nPayment failures\n\n\nCancellation intent\n\n\nLow product usage\n\n\nReactivation opportunities\n\n\n\n\nIdentify root causes behind customer concerns through active listening and discovery.\n\n\nProvide consultative guidance and structured solutions to retain and support customers.\n\n\nRetention & Revenue Support\n\n\nCommunicate the value of HighLevel’s services clearly and confidently.\n\n\nHandle objections professionally and work toward mutually beneficial outcomes.\n\n\nIdentify opportunities for plan optimization, upgrades, or reactivation where appropriate.\n\n\nSupport churn reduction and revenue retention goals through escalating recurring issues to leadership.\n\n\nCustomer Experience & Documentation\n\n\nDeliver personalized, positive support aligned with the company brand.\n\n\nAccurately log all interactions and update CRM records in GHL.\n\n\nApply appropriate tags and track case outcomes for reporting and analysis.\n\n\nMaintain detailed documentation to support transparency and performance tracking.\n\n\nContinuous Improvement\n\n\nIdentify trends and recurring challenges impacting retention.\n\n\nProvide feedback to leadership on improvement opportunities.\n\n\nMaintain strong product knowledge of HighLevel services and best practices.\n\n\nTake ownership of individual performance metrics and outreach targets.\n\n\nWhat You’ll Bring :\n\n\nStrong English communication skills (verbal and written)\n\n\nEffective objection-handling and follow-up abilities\n\n\nExperience working in a remote environment with structured daily targets\n\n\nOrganized, process-driven, and detail-oriented approach\n\n\nFamiliarity with SaaS products and CRM systems (GHL experience is a plus)\n\n\nWorking knowledge of Google Suite (Docs, Sheets, Calendar)\n\n\nAbility to multitask while maintaining quality\n\n\nCustomer-focused mindset with high emotional intelligence\n\n\nComfort operating in a fast-paced, data-driven environment\n\n\nReliable high-speed internet and a distraction-free workspace\n\n\nEducation & Experience :\n\n\nBachelor’s degree preferred \n\n\n2+ years of Customer Service or B2B Sales experience\n\n\n\nEqual Employment Opportunity Information\nThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide demographic information. This information is used solely for compliance with government recordkeeping and legal requirements. Providing this information is voluntary and will not affect your application status.We recommend that you review our Privacy Policy before submitting your application.#LI-Remote #LI-KN1",1779096397000,"2026-05-18 11:26:49","2026-05-18T11:02:09.328Z",{"jsonldValid":27,"jsonld":1305},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Customer Retention Specialist I\",\"description\":\"\u003Cp>\u003Cstrong>About Us\u003C/strong>\u003C/p>\\n\u003Cp>HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.\u003Cbr>To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.\u003Cbr>\u003Cbr>Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.\u003C/p>\\n\u003Cp>\u003Cstrong>Our People\u003C/strong>\u003C/p>\\n\u003Cp>With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.\u003C/p>\\n\u003Cp>\u003Cstrong>Our Impact\u003C/strong>\u003C/p>\\n\u003Cp>Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.\u003C/p>\\nLearn more about us on our YouTube Channel or Blog Posts \u003Cbr>\u003Ch2>Who You Are :\u003C/h2>\\n\u003Cp>As a \u003Cstrong>Customer Retention Specialist\u003C/strong>, you're going to be customer-obsessed, proactively outreaching to customers at risk, and driven by results. You naturally spot risks before they turn into churn and take ownership of customer outcomes. You’re comfortable initiating meaningful conversations, handling objections with confidence, and turning at-risk customers into loyal advocates.\u003C/p>\\n\u003Cp>You bring a consultative mindset to every interaction — listening first, diagnosing the real issue, and guiding customers toward solutions that reinforce the value of staying with HighLevel. Data signals like HealthScore drops, payment failures, cancellation intent, low product usage, and reactivation opportunities don’t intimidate you; they energize you.\u003C/p>\\n\u003Cp>You thrive in fast-paced environments, communicate with clarity and empathy, and are motivated by measurable impact on retention, engagement, and revenue.\u003C/p>\\n\u003Cbr>\u003Ch2>What You’ll Be Doing :\u003C/h2>\\n\u003Cp>\u003Cstrong>Proactive Outreach & Engagement\u003C/strong>\u003C/p>\\n\\n\u003Cli>\\n\u003Cp>Conduct daily outbound outreach (calls, emails, follow-ups) to assigned accounts.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Engage customers flagged for:\u003C/p>\\n\\n\u003C/li>\u003Cli>\\n\u003Cp>HealthScore decline\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Payment failures\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Cancellation intent\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Low product usage\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Reactivation opportunities\u003C/p>\\n\u003C/li>\\n\\n\\n\u003Cli>\\n\u003Cp>Identify root causes behind customer concerns through active listening and discovery.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Provide consultative guidance and structured solutions to retain and support customers.\u003C/p>\\n\u003C/li>\\n\\n\u003Cp>\u003Cstrong>Retention & Revenue Support\u003C/strong>\u003C/p>\\n\\n\u003Cli>\\n\u003Cp>Communicate the value of HighLevel’s services clearly and confidently.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Handle objections professionally and work toward mutually beneficial outcomes.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Identify opportunities for plan optimization, upgrades, or reactivation where appropriate.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Support churn reduction and revenue retention goals through escalating recurring issues to leadership.\u003C/p>\\n\u003C/li>\\n\\n\u003Cp>\u003Cstrong>Customer Experience & Documentation\u003C/strong>\u003C/p>\\n\\n\u003Cli>\\n\u003Cp>Deliver personalized, positive support aligned with the company brand.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Accurately log all interactions and update CRM records in GHL.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Apply appropriate tags and track case outcomes for reporting and analysis.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Maintain detailed documentation to support transparency and performance tracking.\u003C/p>\\n\u003C/li>\\n\\n\u003Cp>\u003Cstrong>Continuous Improvement\u003C/strong>\u003C/p>\\n\\n\u003Cli>\\n\u003Cp>Identify trends and recurring challenges impacting retention.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Provide feedback to leadership on improvement opportunities.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Maintain strong product knowledge of HighLevel services and best practices.\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Take ownership of individual performance metrics and outreach targets.\u003C/p>\\n\u003C/li>\\n\\n\u003Cbr>\u003Ch2>What You’ll Bring :\u003C/h2>\\n\\n\u003Cli>\\n\u003Cp>Strong English communication skills (verbal and written)\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Effective objection-handling and follow-up abilities\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Experience working in a remote environment with structured daily targets\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Organized, process-driven, and detail-oriented approach\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Familiarity with SaaS products and CRM systems (GHL experience is a plus)\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Working knowledge of Google Suite (Docs, Sheets, Calendar)\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Ability to multitask while maintaining quality\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Customer-focused mindset with high emotional intelligence\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Comfort operating in a fast-paced, data-driven environment\u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>Reliable high-speed internet and a distraction-free workspace\u003C/p>\\n\u003C/li>\\n\\n\u003Cbr>\u003Ch2>Education & Experience :\u003C/h2>\\n\\n\u003Cli>\\n\u003Cp>Bachelor’s degree preferred \u003C/p>\\n\u003C/li>\\n\u003Cli>\\n\u003Cp>2+ years of Customer Service or B2B Sales experience\u003C/p>\\n\u003C/li>\\n\\n\u003Cbr>\\n\u003Ch4>\u003Cstrong>Equal Employment Opportunity Information\u003C/strong>\u003C/h4>\\n\u003Cp>The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide demographic information. This information is used solely for compliance with government recordkeeping and legal requirements. Providing this information is voluntary and will not affect your application status.\u003Cbr>\u003Cbr>We recommend that you review our Privacy Policy before submitting your application.\u003Cbr>\u003Cbr>#LI-Remote #LI-KN1\u003C/p>\",\"datePosted\":\"2026-05-18T11:02:09.328Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HighLevel\",\"sameAs\":\"https://gohighlevel.com/ghl_li\",\"logo\":\"https://logo.clearbit.com/gohighlevel.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"HighLevel\",\"value\":\"f10ccbe5bcaae69bb31f6372abd3dec694aa9cc9083bdb40412b44efa603c947\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"India\",\"addressCountry\":\"IN\"}}}",{"id":1307,"slug":1308,"title":1309,"companyname":1310,"companylogo":1311,"companyTagline":1312,"companyIndustry":462,"city":1250,"country":1313,"remote":15,"employmentType":1314,"department":18,"content_html":1315,"content_text":1316,"years":21,"createdAt":1317,"updatedAtISO":1318,"postedAtISO":1319,"hasSalary":15,"salaryMin":1320,"salaryMax":1321,"currency":1322,"schema":1323},"52c20e1151140b5b4566056edc41e5ffa700ad29fce4ffe16289b75a9229f38c","lifecycle-marketing-specialist-hybrid-at-enova-international-2ad898a7ba","Lifecycle Marketing Specialist (Hybrid)","Enova International","https://logo.clearbit.com/enova.com","Work someplace awesome.","Israel",[17],"\u003Cp>\u003Cem>We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>About the role:\u003C/strong>\u003C/p>\n\u003Cp>As a Lifecycle Marketing Specialist, you will be responsible for supporting and integrating our lifecycle marketing strategy across multiple marketing mediums. You will partner closely with internal departments and external vendors to drive new initiatives and optimize ongoing communications. You will also have the opportunity to lead high-visibility projects, propose process improvements, and test new marketing strategies.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Customer Experience - Drive and own the creation of various customer life cycles by identifying the correct types of outreach and their frequencies. \u003C/li>\n\n\u003Cli>Campaign Management – Develop and implement automated direct marketing and email campaigns within a CRM platform to drive lead conversion, improve customer portfolio performance, and support product launches/changes.\u003C/li>\n\n\u003Cli>AI Strategy & Optimization - Utilize AI tools to supercharge marketing campaigns, data analysis, and process improvements.\u003C/li>\n\n\u003Cli>Reporting & Analytics – Report and monitor segment performance and campaign performance including audience, monthly trends, email metrics and conversion.\u003C/li>\n\n\u003Cli>Testing Programs – Develop robust A/B and multivariate testing programs to optimize portfolio performance (email, DM, SMS, etc.)\u003C/li>\n\u003Cli>Best Practices – Maintain clean email marketing lists to minimize occurrences of unsubscribes, bounce rates and spam reports.\u003C/li>\n\n\u003Cli>Communicate & Collaborate – Partner with internal departments (Legal & Compliance, Analytics, Creative Services, Business Intelligence, Data Services, and Tech) and marketing team members to execute projects and tests.\u003C/li>\n\u003Cli>Partner with the strategy and operations team to experiment with new products and processes to help grow revenue, maximize returns, and set customers up for success.\u003C/li>\u003Cli>Identify appropriate customer segments and target them through SQL queries. \u003C/li>\u003Cli>Develop campaign strategies, manage the creative development process (copy, design, coding), and build multi-touch campaigns.\u003C/li>\u003Cli>Leverage AI tools to automate complex segmentation and personalize customer journeys at scale, drastically increasing engagement across the entire marketing lifecycle.\u003C/li>\u003Cli>Continuously experiment with generative AI to optimize CRM workflows, transforming raw data into actionable insights that \"supercharge\" campaign performance and engagement rates.\u003C/li>\u003Cli>Report on results and provide insights & recommendations.\u003C/li>\u003Cli>Monitor deliverability, complaint rates, bounce rates and Sender Score rank to reduce risk of being blacklisted.\u003C/li>\u003Cli>Monitor trends on best practices and techniques to ensure market efficiency and identify new opportunities.\u003C/li>\u003C/ul>\n\u003Cp>\u003Cstrong>Requirements:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Have 2-8 years of professional experience in a Marketing or Business function (i.e. Strategy, Planning, Operations).\u003C/li>\n\u003Cli>\u003Cstrong>Have CRM and database management experience\u003C/strong> - You’re able to develop, automate and personalize communication campaigns via an established CRM platform. You have experience developing and executing A|B testing programs, with the ability to analyze and action upon results.\u003C/li>\n\u003Cli>\u003Cstrong>Demonstrated success leveraging AI to supercharge work\u003C/strong> - You’re able to utilize Agentic AI to build, maintain, and optimize effective marketing strategies and operations. \u003C/li>\n\u003Cli>\u003Cstrong>Are a demonstrated self starter and problem solver\u003C/strong> - You’ll be successful in this role if you can think critically to improve processes and discover ways to increase campaign performance that will have a measurable impact on the business.\u003C/li>\n\u003Cli>\u003Cstrong>Can communicate, collaborate and influence\u003C/strong> - Proven skill in working across multiple and distinct functional organizations (e.g. Strategy & Operations, Analytics, creative teams, vendor partners, etc.) in support of specific business priorities. \u003C/li>\n\u003Cli>\u003Cstrong>Are creative and think outside the box \u003C/strong>- The only constant in our industry is change. You love to brainstorm, generate new ideas, and bring creative, innovative solutions to the challenges our customers face every day.   \u003C/li>\n\u003Cli>\u003Cstrong>Have strong analytical skills\u003C/strong> - you’re able to manipulate and analyze data in order to identify trends, segment a customer population through the use of queries, solve problems, and make informed recommendations. Experience developing SQL queries is a plus, but not required (SQL preferred). Experience with Excel, Microstrategy, Tableau or other visualization tools preferred.\u003C/li>\n\u003Cli>\u003Cstrong>Are intellectually curious and have a passion to learn.\u003C/strong>\u003C/li>\n\u003Cli>Financial-services experience a plus.\u003C/li>\n\u003C/ul>\n\u003Cp>The budgeted annual salary range for this position is $60,000 to $83,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a [bonus] and [restricted stock units]. All full-time employees are eligible to participate in Company benefits, described in more detail here.\u003C/p>\u003Cp>\u003Cstrong>Benefits & Perks:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.\u003C/li>\n\u003Cli>Health, dental, and vision insurance including mental health benefits\u003C/li>\n\u003Cli>401(k) matching plus a roth option (U.S. Based employees only)\u003C/li>\n\u003Cli>PTO & paid holidays off\u003C/li>\n\u003Cli>Sabbatical program (for eligible roles)\u003C/li>\n\u003Cli>Summer hours (for eligible roles)\u003C/li>\n\u003Cli>Paid parental leave\u003C/li>\n\u003Cli>DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)\u003C/li>\n\u003Cli>Employee recognition and rewards program\u003C/li>\n\u003Cli>Charitable matching and a paid volunteer day…Plus so much more!\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>About Enova\u003C/strong>\u003C/p>\n\u003Cp>Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. \u003C/p>\n\u003Cp>Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. \u003C/p>\n\u003Cp>It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.\u003C/p>","We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.\nAbout the role:\nAs a Lifecycle Marketing Specialist, you will be responsible for supporting and integrating our lifecycle marketing strategy across multiple marketing mediums. You will partner closely with internal departments and external vendors to drive new initiatives and optimize ongoing communications. You will also have the opportunity to lead high-visibility projects, propose process improvements, and test new marketing strategies.\nResponsibilities:\n\nCustomer Experience - Drive and own the creation of various customer life cycles by identifying the correct types of outreach and their frequencies. \n\nCampaign Management – Develop and implement automated direct marketing and email campaigns within a CRM platform to drive lead conversion, improve customer portfolio performance, and support product launches/changes.\n\nAI Strategy & Optimization - Utilize AI tools to supercharge marketing campaigns, data analysis, and process improvements.\n\nReporting & Analytics – Report and monitor segment performance and campaign performance including audience, monthly trends, email metrics and conversion.\n\nTesting Programs – Develop robust A/B and multivariate testing programs to optimize portfolio performance (email, DM, SMS, etc.)\nBest Practices – Maintain clean email marketing lists to minimize occurrences of unsubscribes, bounce rates and spam reports.\n\nCommunicate & Collaborate – Partner with internal departments (Legal & Compliance, Analytics, Creative Services, Business Intelligence, Data Services, and Tech) and marketing team members to execute projects and tests.\nPartner with the strategy and operations team to experiment with new products and processes to help grow revenue, maximize returns, and set customers up for success.Identify appropriate customer segments and target them through SQL queries. Develop campaign strategies, manage the creative development process (copy, design, coding), and build multi-touch campaigns.Leverage AI tools to automate complex segmentation and personalize customer journeys at scale, drastically increasing engagement across the entire marketing lifecycle.Continuously experiment with generative AI to optimize CRM workflows, transforming raw data into actionable insights that \"supercharge\" campaign performance and engagement rates.Report on results and provide insights & recommendations.Monitor deliverability, complaint rates, bounce rates and Sender Score rank to reduce risk of being blacklisted.Monitor trends on best practices and techniques to ensure market efficiency and identify new opportunities.\nRequirements:\n\nHave 2-8 years of professional experience in a Marketing or Business function (i.e. Strategy, Planning, Operations).\nHave CRM and database management experience - You’re able to develop, automate and personalize communication campaigns via an established CRM platform. You have experience developing and executing A|B testing programs, with the ability to analyze and action upon results.\nDemonstrated success leveraging AI to supercharge work - You’re able to utilize Agentic AI to build, maintain, and optimize effective marketing strategies and operations. \nAre a demonstrated self starter and problem solver - You’ll be successful in this role if you can think critically to improve processes and discover ways to increase campaign performance that will have a measurable impact on the business.\nCan communicate, collaborate and influence - Proven skill in working across multiple and distinct functional organizations (e.g. Strategy & Operations, Analytics, creative teams, vendor partners, etc.) in support of specific business priorities. \nAre creative and think outside the box - The only constant in our industry is change. You love to brainstorm, generate new ideas, and bring creative, innovative solutions to the challenges our customers face every day.   \nHave strong analytical skills - you’re able to manipulate and analyze data in order to identify trends, segment a customer population through the use of queries, solve problems, and make informed recommendations. Experience developing SQL queries is a plus, but not required (SQL preferred). Experience with Excel, Microstrategy, Tableau or other visualization tools preferred.\nAre intellectually curious and have a passion to learn.\nFinancial-services experience a plus.\n\nThe budgeted annual salary range for this position is $60,000 to $83,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a [bonus] and [restricted stock units]. All full-time employees are eligible to participate in Company benefits, described in more detail here.Benefits & Perks:\n\nOur hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.\nHealth, dental, and vision insurance including mental health benefits\n401(k) matching plus a roth option (U.S. Based employees only)\nPTO & paid holidays off\nSabbatical program (for eligible roles)\nSummer hours (for eligible roles)\nPaid parental leave\nDEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)\nEmployee recognition and rewards program\nCharitable matching and a paid volunteer day…Plus so much more!\n\nAbout Enova\nEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. \nBeing a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. \nIt is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.",1779074982000,"2026-05-18 05:30:56","2026-05-11T21:04:33.000Z",60000,83000,"ILS",{"jsonldValid":27,"jsonld":1324},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Lifecycle Marketing Specialist (Hybrid)\",\"description\":\"\u003Cp>\u003Cem>We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.\u003C/em>\u003C/p>\\n\u003Cp>\u003Cstrong>About the role:\u003C/strong>\u003C/p>\\n\u003Cp>As a Lifecycle Marketing Specialist, you will be responsible for supporting and integrating our lifecycle marketing strategy across multiple marketing mediums. You will partner closely with internal departments and external vendors to drive new initiatives and optimize ongoing communications. You will also have the opportunity to lead high-visibility projects, propose process improvements, and test new marketing strategies.\u003C/p>\\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Customer Experience - Drive and own the creation of various customer life cycles by identifying the correct types of outreach and their frequencies. \u003C/li>\\n\\n\u003Cli>Campaign Management – Develop and implement automated direct marketing and email campaigns within a CRM platform to drive lead conversion, improve customer portfolio performance, and support product launches/changes.\u003C/li>\\n\\n\u003Cli>AI Strategy & Optimization - Utilize AI tools to supercharge marketing campaigns, data analysis, and process improvements.\u003C/li>\\n\\n\u003Cli>Reporting & Analytics – Report and monitor segment performance and campaign performance including audience, monthly trends, email metrics and conversion.\u003C/li>\\n\\n\u003Cli>Testing Programs – Develop robust A/B and multivariate testing programs to optimize portfolio performance (email, DM, SMS, etc.)\u003C/li>\\n\u003Cli>Best Practices – Maintain clean email marketing lists to minimize occurrences of unsubscribes, bounce rates and spam reports.\u003C/li>\\n\\n\u003Cli>Communicate & Collaborate – Partner with internal departments (Legal & Compliance, Analytics, Creative Services, Business Intelligence, Data Services, and Tech) and marketing team members to execute projects and tests.\u003C/li>\\n\u003Cli>Partner with the strategy and operations team to experiment with new products and processes to help grow revenue, maximize returns, and set customers up for success.\u003C/li>\u003Cli>Identify appropriate customer segments and target them through SQL queries. \u003C/li>\u003Cli>Develop campaign strategies, manage the creative development process (copy, design, coding), and build multi-touch campaigns.\u003C/li>\u003Cli>Leverage AI tools to automate complex segmentation and personalize customer journeys at scale, drastically increasing engagement across the entire marketing lifecycle.\u003C/li>\u003Cli>Continuously experiment with generative AI to optimize CRM workflows, transforming raw data into actionable insights that \\\"supercharge\\\" campaign performance and engagement rates.\u003C/li>\u003Cli>Report on results and provide insights & recommendations.\u003C/li>\u003Cli>Monitor deliverability, complaint rates, bounce rates and Sender Score rank to reduce risk of being blacklisted.\u003C/li>\u003Cli>Monitor trends on best practices and techniques to ensure market efficiency and identify new opportunities.\u003C/li>\u003C/ul>\\n\u003Cp>\u003Cstrong>Requirements:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Have 2-8 years of professional experience in a Marketing or Business function (i.e. Strategy, Planning, Operations).\u003C/li>\\n\u003Cli>\u003Cstrong>Have CRM and database management experience\u003C/strong> - You’re able to develop, automate and personalize communication campaigns via an established CRM platform. You have experience developing and executing A|B testing programs, with the ability to analyze and action upon results.\u003C/li>\\n\u003Cli>\u003Cstrong>Demonstrated success leveraging AI to supercharge work\u003C/strong> - You’re able to utilize Agentic AI to build, maintain, and optimize effective marketing strategies and operations. \u003C/li>\\n\u003Cli>\u003Cstrong>Are a demonstrated self starter and problem solver\u003C/strong> - You’ll be successful in this role if you can think critically to improve processes and discover ways to increase campaign performance that will have a measurable impact on the business.\u003C/li>\\n\u003Cli>\u003Cstrong>Can communicate, collaborate and influence\u003C/strong> - Proven skill in working across multiple and distinct functional organizations (e.g. Strategy & Operations, Analytics, creative teams, vendor partners, etc.) in support of specific business priorities. \u003C/li>\\n\u003Cli>\u003Cstrong>Are creative and think outside the box \u003C/strong>- The only constant in our industry is change. You love to brainstorm, generate new ideas, and bring creative, innovative solutions to the challenges our customers face every day.   \u003C/li>\\n\u003Cli>\u003Cstrong>Have strong analytical skills\u003C/strong> - you’re able to manipulate and analyze data in order to identify trends, segment a customer population through the use of queries, solve problems, and make informed recommendations. Experience developing SQL queries is a plus, but not required (SQL preferred). Experience with Excel, Microstrategy, Tableau or other visualization tools preferred.\u003C/li>\\n\u003Cli>\u003Cstrong>Are intellectually curious and have a passion to learn.\u003C/strong>\u003C/li>\\n\u003Cli>Financial-services experience a plus.\u003C/li>\\n\u003C/ul>\\n\u003Cp>The budgeted annual salary range for this position is $60,000 to $83,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a [bonus] and [restricted stock units]. All full-time employees are eligible to participate in Company benefits, described in more detail here.\u003C/p>\u003Cp>\u003Cstrong>Benefits & Perks:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.\u003C/li>\\n\u003Cli>Health, dental, and vision insurance including mental health benefits\u003C/li>\\n\u003Cli>401(k) matching plus a roth option (U.S. Based employees only)\u003C/li>\\n\u003Cli>PTO & paid holidays off\u003C/li>\\n\u003Cli>Sabbatical program (for eligible roles)\u003C/li>\\n\u003Cli>Summer hours (for eligible roles)\u003C/li>\\n\u003Cli>Paid parental leave\u003C/li>\\n\u003Cli>DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)\u003C/li>\\n\u003Cli>Employee recognition and rewards program\u003C/li>\\n\u003Cli>Charitable matching and a paid volunteer day…Plus so much more!\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>About Enova\u003C/strong>\u003C/p>\\n\u003Cp>Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. \u003C/p>\\n\u003Cp>Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. \u003C/p>\\n\u003Cp>It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.\u003C/p>\",\"datePosted\":\"2026-05-11T21:04:33.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Enova International\",\"sameAs\":\"http://www.enova.com\",\"logo\":\"https://logo.clearbit.com/enova.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Enova International\",\"value\":\"52c20e1151140b5b4566056edc41e5ffa700ad29fce4ffe16289b75a9229f38c\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Chicago\",\"addressRegion\":\"IL\",\"addressCountry\":\"IL\"}}}",{"id":1326,"slug":1327,"title":1328,"companyname":1329,"companylogo":1330,"companyTagline":1331,"companyIndustry":1332,"city":1333,"country":68,"remote":15,"employmentType":1334,"department":18,"content_html":1335,"content_text":1336,"years":21,"createdAt":1337,"updatedAtISO":1338,"postedAtISO":1339,"hasSalary":15,"salaryMin":1340,"salaryMax":1341,"currency":76,"schema":1342},"e80e45dfca8c7e7f9588661e7625e34002eeaf1f68d27568cf9db9d5ee0c9751","crm-salesforce-developer-at-the-university-of-british-columbia-5701d8b2cc","CRM Salesforce Developer","The University of British Columbia","https://logo.clearbit.com/ubc.ca","Forward happens here","Higher Education","UBC Vancouver Campus - Vancouver",[17],"Staff - Non Union\u003Ch3>\u003C/h3>\u003Ch2>\u003Cb>Job Category\u003C/b>\u003C/h2>M&P - AAPS\u003Ch2>\u003Cb>Job Profile\u003C/b>\u003C/h2>AAPS Salaried - Information Systems and Technology, Level D\u003Ch3>\u003C/h3>\u003Ch2>\u003Cb>Job Title\u003C/b>\u003C/h2>CRM Salesforce Developer\u003Ch3>\u003C/h3>\u003Ch2>\u003Cb>Department\u003C/b>\u003C/h2>OCIO | Salesforce Solution & Delivery\u003Ch3>\u003C/h3>\u003Ch2>\u003Cb>Compensation Range\u003C/b>\u003C/h2>$8,305.08 - $12,952.33 CAD Monthly\u003Cp>The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.\u003C/p>\u003Ch3>\u003C/h3>\u003Ch2>\u003Cb>Posting End Date\u003C/b>\u003C/h2>May 28, 2026\u003Cp>\u003Cb>Note:\u003C/b> Applications will be accepted until 11:59 PM on the Posting End Date.\u003C/p>\u003Cp>\u003Cb>Job End Date\u003C/b>\u003C/p>Ongoing\u003Cp>At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. \u003C/p>\u003Cp>\u003Cb>Job Summary\u003C/b>\u003C/p>\u003Cp>The CRM Salesforce Developer designs computer application solutions for existing complex or campus-wide computer systems.\u003C/p>\u003Cp>The CRM Salesforce Developer will perform hands-on technical implementation, with a focus on delivering functional solutions on the Salesforce.com platform. The Salesforce Developer will take a lead role in the design, implementation, deployment and documentation of projects that leverage the Salesforce.com toolset.\u003C/p>\u003Cp>The position takes an active, participatory role in ensuring the reliability and high availability of UBC mission-critical 7x24 systems including application monitoring, tier 2 support, problem analysis and resolution, and ensuring services meet or exceed customer service levels at all times.\u003Cbr>\u003Cbr>\u003Cb>Organizational Status\u003C/b>\u003C/p>\u003Cp>The Academic Systems team is responsible for the development and/or implementation of a suite of applications. The team works with the Development Services to ensure that all promotions to the production environment are tested and that information has been transitioned to allow the team to support the changes. Provides input into decisions within established guidelines regarding the application of computing devices or programs to meet set requirements or makes decisions regarding solutions to defined problems.\u003C/p>\u003Cp>The position will work with more senior Programmer Analysts, Build Engineers, Business Analysts, Vendors, and Quality Assurance staff in ensuring the highest quality of the software promoted into our UBC production environment.\u003C/p>\u003Cp>Interacts directly with other University technology professionals and with faculty, staff and students, on a daily basis, the position will work under the direction of Senior Manager, Academic Systems. Work may also be directed and reviewed by a project manager or team lead.\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Work Performed\u003C/b>\u003C/p>\u003Cp>Specific Duties:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Works on all aspects of the Salesforce ecosystem: admin (permissions, flows, reports, etc), coding (SQL, JavaScript, Lightning Web Component(LWC), Aura Component, Apex, SOQL, etc), integration (3rd Party tools like DemandTools, MuleSoft, etc) and deployment (Jira, Stash, Bamboo, Changesets, Data Loader, etc).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analyzes functional requirements, system features, integration requirements, security requirements, and scalability and performance requirements to develop best practices in Salesforce usage. Selects and implements new Salesforce related technology solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Works with architects, other programmer analysts, and vendors to provide input into both the application and technical architecture as they relate to the student information systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Creates integration and development plans that provide scope and timeline for Development.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintains proper documentation of processes, policies, application configurations, and continual modifications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participates in Sprint, Design review, Scrum, and Cycle debrief sessions using Agile, Scrum, and other short order development methodologies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develops and maintains Lightning Web Component(LWC), Aura Component, Apex, and Integration tools to other third-party solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participates in cross-functional teams that address strategic business issues involving but not limited to Customer Relationship Management (CRM), Marketing, Finance, and Recruitment Operations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manages the technical aspects of Salesforce.com CRM application, including the Hub (social intranet), custom integrations, and applications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborates with team members to identify, analyze, recommend and implement appropriate system enhancements that will improve business processes and productivity.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identifies usage and data problems and crafts technical / communication plans to remedy.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Leads and mentors Junior Developers through code reviews and advising on best practices.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Core Duties:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Designs, develops, and programs custom software defines detailed application specifications, standards, and diagrams, and develops coding logic flowcharts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develops overall systems design, researches and evaluates vendor supplied applications, provides customize or develop recommendations, and implements accordingly.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analyzes and reviews existing or proposed system features and integration, security, scalability, and performance requirements with clients, business analysts, and team members.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manages small to medium-sized projects and related budgets.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Packages in-house developed applications for production or integrates vendor-supplied applications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides technical expertise, training, and consultation to other staff.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develops or modifies software application design and specific modules.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Conducts testing of new or customized application modules to ensure the application meets specifications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Documents functions and changes to new or modified modules, tests activities/results, error handling, and backup/recovery procedures.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides ongoing maintenance and operational support for applications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Supports software development lifecycle and applies and follows appropriate programming/development methodologies and best practices.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performs other related duties as required.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Consequence of Error/Judgement\u003C/b>\u003Cbr>Errors in judgment, poor planning, or failure to act decisively could have a detrimental effect on these systems. Unreliable systems and code errors that disrupt the operations of these systems, or failure to meet contractual obligations for performance and availability will damage the reputation of UBC and UBC - IT. This could adversely impact the University's funding and revenue and the community, including the large majority of students, faculty, and staff.\u003Cbr>\u003Cbr>\u003Cb>Supervision Received\u003C/b>\u003C/p>\u003Cp>The position report to Senior Manager, Academic Systems. Works with considerable latitude and with regard to methods and procedures. Work is reviewed in terms of the achievement of broad objectives and goals.\u003C/p>\u003Cp>Results are reviewed for the achievement of overall and long-term objectives. The CRM Salesforce Developer also takes direction from the Project Manager for daily Project-based activities and tasks, and may work under the direction of a Senior Programmer Analyst for specific project tasks.\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Supervision Given\u003C/b>\u003Cbr>May provide guidance, coaching, and technical leadership to, and provide feedback on the performance of more junior Programmer Analysts. In a project leader role, the CRM Salesforce Developer may direct and supervises the work of other Programmer Analysts, Business Analysts, QAs, users, and other staff assigned to projects.\u003Cbr>\u003Cbr>\u003Cb>Minimum Qualifications \u003C/b>\u003Cbr>Undergraduate degree in a relevant discipline. In-depth knowledge of applications and the business requirements supporting them. Minimum of five years of related experience, or the equivalent combination of education and experience.\u003Cbr>\u003Cbr>- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own\u003Cbr>- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion\u003Cbr>\u003Cbr>\u003Cb>Preferred Qualifications\u003C/b>\u003C/p>\u003Cp>Experience in developing with Lightning Web ComponentLWC, Aura Component and Apex according to SalesForce standards. Experience with Salesforce Canvas and Chatter. Salesforce Certified Force.com Developer is preferred.\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong understanding of the Salesforce.com platform, including its limitations, tools, features, approaches and security requirements.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in related web technologies HTML/CSS, Javascript\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of the ALM and CI process using GIT, branching, merging, deployments, etc.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced skills in managing the source code control; execute tests; deploy packages.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong competency in investigating inter-system issues using logs, database and network monitoring.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Good communication and quality driven documentation practices code comments, design documents, etc.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong organizational and time management skills with the ability to juggle multiple projects and priorities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong collaborative skills and experience working in cross-functional teams.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Collaboration\u003C/b> - Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns.\u003C/p>\u003Cp>Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes the strengths of team members to achieve optimal performance.\u003C/p>\u003Cp>\u003Cb>Communication for Results\u003C/b> - Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem-solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of interrelated situations, asks probing questions and solicits multiple sources of advice prior to taking action when appropriate.\u003C/p>\u003Cp>\u003Cb>Problem Solving\u003C/b> - Applies problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems. Determines the potential causes of the problem and devises testing methodologies for validation. Shows empathy and objectivity toward individuals involved in the issue. Analyzes multiple alternatives, risks, and benefits for a range of potential solutions. Recommends resource requirements and collaborates with impacted stakeholders.\u003C/p>\u003Cp>\u003Cb>Accountability\u003C/b> - Sets objectives that meet organizational needs. Provides recommendations to individuals and teams on ways to improve performance and meet defined objectives. Monitors and provides feedback on individual and team performance against defined standards.\u003C/p>\u003Cp>\u003Cb>Business Process Knowledge\u003C/b> - Maps full business processes and designs operational process flow. Facilitates group input and drafts proposals for process improvements. Identifies resource implications. Implements process improvement recommendations within the context of overall business processes.\u003C/p>\u003Cp>\u003Cb>Information Systems Knowledge\u003C/b> - Resolves escalated problems of technical support. Identifies root causes. Sets up and integrates new and enhanced information systems. Identifies customer needs and determines the appropriate approach to apply and ensure resolution. Solicits the input of appropriate technical experts and managers as required.\u003C/p>","Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level DJob TitleCRM Salesforce DeveloperDepartmentOCIO | Salesforce Solution & DeliveryCompensation Range$8,305.08 - $12,952.33 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.Posting End DateMay 28, 2026Note: Applications will be accepted until 11:59 PM on the Posting End Date.Job End DateOngoingAt UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job SummaryThe CRM Salesforce Developer designs computer application solutions for existing complex or campus-wide computer systems.The CRM Salesforce Developer will perform hands-on technical implementation, with a focus on delivering functional solutions on the Salesforce.com platform. The Salesforce Developer will take a lead role in the design, implementation, deployment and documentation of projects that leverage the Salesforce.com toolset.The position takes an active, participatory role in ensuring the reliability and high availability of UBC mission-critical 7x24 systems including application monitoring, tier 2 support, problem analysis and resolution, and ensuring services meet or exceed customer service levels at all times.Organizational StatusThe Academic Systems team is responsible for the development and/or implementation of a suite of applications. The team works with the Development Services to ensure that all promotions to the production environment are tested and that information has been transitioned to allow the team to support the changes. Provides input into decisions within established guidelines regarding the application of computing devices or programs to meet set requirements or makes decisions regarding solutions to defined problems.The position will work with more senior Programmer Analysts, Build Engineers, Business Analysts, Vendors, and Quality Assurance staff in ensuring the highest quality of the software promoted into our UBC production environment.Interacts directly with other University technology professionals and with faculty, staff and students, on a daily basis, the position will work under the direction of Senior Manager, Academic Systems. Work may also be directed and reviewed by a project manager or team lead.Work PerformedSpecific Duties:Works on all aspects of the Salesforce ecosystem: admin (permissions, flows, reports, etc), coding (SQL, JavaScript, Lightning Web Component(LWC), Aura Component, Apex, SOQL, etc), integration (3rd Party tools like DemandTools, MuleSoft, etc) and deployment (Jira, Stash, Bamboo, Changesets, Data Loader, etc).Analyzes functional requirements, system features, integration requirements, security requirements, and scalability and performance requirements to develop best practices in Salesforce usage. Selects and implements new Salesforce related technology solutions.Works with architects, other programmer analysts, and vendors to provide input into both the application and technical architecture as they relate to the student information systems.Creates integration and development plans that provide scope and timeline for Development.Maintains proper documentation of processes, policies, application configurations, and continual modifications.Participates in Sprint, Design review, Scrum, and Cycle debrief sessions using Agile, Scrum, and other short order development methodologies.Develops and maintains Lightning Web Component(LWC), Aura Component, Apex, and Integration tools to other third-party solutions.Participates in cross-functional teams that address strategic business issues involving but not limited to Customer Relationship Management (CRM), Marketing, Finance, and Recruitment Operations.Manages the technical aspects of Salesforce.com CRM application, including the Hub (social intranet), custom integrations, and applications.Collaborates with team members to identify, analyze, recommend and implement appropriate system enhancements that will improve business processes and productivity.Identifies usage and data problems and crafts technical / communication plans to remedy.Leads and mentors Junior Developers through code reviews and advising on best practices.Core Duties:Designs, develops, and programs custom software defines detailed application specifications, standards, and diagrams, and develops coding logic flowcharts.Develops overall systems design, researches and evaluates vendor supplied applications, provides customize or develop recommendations, and implements accordingly.Analyzes and reviews existing or proposed system features and integration, security, scalability, and performance requirements with clients, business analysts, and team members.Manages small to medium-sized projects and related budgets.Packages in-house developed applications for production or integrates vendor-supplied applications.Provides technical expertise, training, and consultation to other staff.Develops or modifies software application design and specific modules.Conducts testing of new or customized application modules to ensure the application meets specifications.Documents functions and changes to new or modified modules, tests activities/results, error handling, and backup/recovery procedures.Provides ongoing maintenance and operational support for applications.Supports software development lifecycle and applies and follows appropriate programming/development methodologies and best practices.Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.Performs other related duties as required.Consequence of Error/JudgementErrors in judgment, poor planning, or failure to act decisively could have a detrimental effect on these systems. Unreliable systems and code errors that disrupt the operations of these systems, or failure to meet contractual obligations for performance and availability will damage the reputation of UBC and UBC - IT. This could adversely impact the University's funding and revenue and the community, including the large majority of students, faculty, and staff.Supervision ReceivedThe position report to Senior Manager, Academic Systems. Works with considerable latitude and with regard to methods and procedures. Work is reviewed in terms of the achievement of broad objectives and goals.Results are reviewed for the achievement of overall and long-term objectives. The CRM Salesforce Developer also takes direction from the Project Manager for daily Project-based activities and tasks, and may work under the direction of a Senior Programmer Analyst for specific project tasks.Supervision GivenMay provide guidance, coaching, and technical leadership to, and provide feedback on the performance of more junior Programmer Analysts. In a project leader role, the CRM Salesforce Developer may direct and supervises the work of other Programmer Analysts, Business Analysts, QAs, users, and other staff assigned to projects.Minimum Qualifications Undergraduate degree in a relevant discipline. In-depth knowledge of applications and the business requirements supporting them. Minimum of five years of related experience, or the equivalent combination of education and experience.- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusionPreferred QualificationsExperience in developing with Lightning Web ComponentLWC, Aura Component and Apex according to SalesForce standards. Experience with Salesforce Canvas and Chatter. Salesforce Certified Force.com Developer is preferred.Strong understanding of the Salesforce.com platform, including its limitations, tools, features, approaches and security requirements.Proficiency in related web technologies HTML/CSS, JavascriptStrong understanding of the ALM and CI process using GIT, branching, merging, deployments, etc.Advanced skills in managing the source code control; execute tests; deploy packages.Strong competency in investigating inter-system issues using logs, database and network monitoring.Good communication and quality driven documentation practices code comments, design documents, etc.Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.Strong organizational and time management skills with the ability to juggle multiple projects and priorities.Strong collaborative skills and experience working in cross-functional teams.Collaboration - Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns.Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes the strengths of team members to achieve optimal performance.Communication for Results - Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem-solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of interrelated situations, asks probing questions and solicits multiple sources of advice prior to taking action when appropriate.Problem Solving - Applies problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems. Determines the potential causes of the problem and devises testing methodologies for validation. Shows empathy and objectivity toward individuals involved in the issue. Analyzes multiple alternatives, risks, and benefits for a range of potential solutions. Recommends resource requirements and collaborates with impacted stakeholders.Accountability - Sets objectives that meet organizational needs. Provides recommendations to individuals and teams on ways to improve performance and meet defined objectives. Monitors and provides feedback on individual and team performance against defined standards.Business Process Knowledge - Maps full business processes and designs operational process flow. Facilitates group input and drafts proposals for process improvements. Identifies resource implications. Implements process improvement recommendations within the context of overall business processes.Information Systems Knowledge - Resolves escalated problems of technical support. Identifies root causes. Sets up and integrates new and enhanced information systems. Identifies customer needs and determines the appropriate approach to apply and ensure resolution. Solicits the input of appropriate technical experts and managers as required.",1778988373000,"2026-05-17 05:26:38","2026-05-17T03:26:38.000Z",8305,12952,{"jsonldValid":27,"jsonld":1343},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Salesforce Developer\",\"description\":\"Staff - Non Union\u003Ch3>\u003C/h3>\u003Ch2>\u003Cb>Job Category\u003C/b>\u003C/h2>M&P - AAPS\u003Ch2>\u003Cb>Job Profile\u003C/b>\u003C/h2>AAPS Salaried - Information Systems and Technology, Level D\u003Ch3>\u003C/h3>\u003Ch2>\u003Cb>Job Title\u003C/b>\u003C/h2>CRM Salesforce Developer\u003Ch3>\u003C/h3>\u003Ch2>\u003Cb>Department\u003C/b>\u003C/h2>OCIO | Salesforce Solution & Delivery\u003Ch3>\u003C/h3>\u003Ch2>\u003Cb>Compensation Range\u003C/b>\u003C/h2>$8,305.08 - $12,952.33 CAD Monthly\u003Cp>The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.\u003C/p>\u003Ch3>\u003C/h3>\u003Ch2>\u003Cb>Posting End Date\u003C/b>\u003C/h2>May 28, 2026\u003Cp>\u003Cb>Note:\u003C/b> Applications will be accepted until 11:59 PM on the Posting End Date.\u003C/p>\u003Cp>\u003Cb>Job End Date\u003C/b>\u003C/p>Ongoing\u003Cp>At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. \u003C/p>\u003Cp>\u003Cb>Job Summary\u003C/b>\u003C/p>\u003Cp>The CRM Salesforce Developer designs computer application solutions for existing complex or campus-wide computer systems.\u003C/p>\u003Cp>The CRM Salesforce Developer will perform hands-on technical implementation, with a focus on delivering functional solutions on the Salesforce.com platform. The Salesforce Developer will take a lead role in the design, implementation, deployment and documentation of projects that leverage the Salesforce.com toolset.\u003C/p>\u003Cp>The position takes an active, participatory role in ensuring the reliability and high availability of UBC mission-critical 7x24 systems including application monitoring, tier 2 support, problem analysis and resolution, and ensuring services meet or exceed customer service levels at all times.\u003Cbr>\u003Cbr>\u003Cb>Organizational Status\u003C/b>\u003C/p>\u003Cp>The Academic Systems team is responsible for the development and/or implementation of a suite of applications. The team works with the Development Services to ensure that all promotions to the production environment are tested and that information has been transitioned to allow the team to support the changes. Provides input into decisions within established guidelines regarding the application of computing devices or programs to meet set requirements or makes decisions regarding solutions to defined problems.\u003C/p>\u003Cp>The position will work with more senior Programmer Analysts, Build Engineers, Business Analysts, Vendors, and Quality Assurance staff in ensuring the highest quality of the software promoted into our UBC production environment.\u003C/p>\u003Cp>Interacts directly with other University technology professionals and with faculty, staff and students, on a daily basis, the position will work under the direction of Senior Manager, Academic Systems. Work may also be directed and reviewed by a project manager or team lead.\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Work Performed\u003C/b>\u003C/p>\u003Cp>Specific Duties:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Works on all aspects of the Salesforce ecosystem: admin (permissions, flows, reports, etc), coding (SQL, JavaScript, Lightning Web Component(LWC), Aura Component, Apex, SOQL, etc), integration (3rd Party tools like DemandTools, MuleSoft, etc) and deployment (Jira, Stash, Bamboo, Changesets, Data Loader, etc).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analyzes functional requirements, system features, integration requirements, security requirements, and scalability and performance requirements to develop best practices in Salesforce usage. Selects and implements new Salesforce related technology solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Works with architects, other programmer analysts, and vendors to provide input into both the application and technical architecture as they relate to the student information systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Creates integration and development plans that provide scope and timeline for Development.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintains proper documentation of processes, policies, application configurations, and continual modifications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participates in Sprint, Design review, Scrum, and Cycle debrief sessions using Agile, Scrum, and other short order development methodologies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develops and maintains Lightning Web Component(LWC), Aura Component, Apex, and Integration tools to other third-party solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participates in cross-functional teams that address strategic business issues involving but not limited to Customer Relationship Management (CRM), Marketing, Finance, and Recruitment Operations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manages the technical aspects of Salesforce.com CRM application, including the Hub (social intranet), custom integrations, and applications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborates with team members to identify, analyze, recommend and implement appropriate system enhancements that will improve business processes and productivity.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identifies usage and data problems and crafts technical / communication plans to remedy.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Leads and mentors Junior Developers through code reviews and advising on best practices.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Core Duties:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Designs, develops, and programs custom software defines detailed application specifications, standards, and diagrams, and develops coding logic flowcharts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develops overall systems design, researches and evaluates vendor supplied applications, provides customize or develop recommendations, and implements accordingly.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analyzes and reviews existing or proposed system features and integration, security, scalability, and performance requirements with clients, business analysts, and team members.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manages small to medium-sized projects and related budgets.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Packages in-house developed applications for production or integrates vendor-supplied applications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides technical expertise, training, and consultation to other staff.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develops or modifies software application design and specific modules.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Conducts testing of new or customized application modules to ensure the application meets specifications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Documents functions and changes to new or modified modules, tests activities/results, error handling, and backup/recovery procedures.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides ongoing maintenance and operational support for applications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Supports software development lifecycle and applies and follows appropriate programming/development methodologies and best practices.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performs other related duties as required.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Consequence of Error/Judgement\u003C/b>\u003Cbr>Errors in judgment, poor planning, or failure to act decisively could have a detrimental effect on these systems. Unreliable systems and code errors that disrupt the operations of these systems, or failure to meet contractual obligations for performance and availability will damage the reputation of UBC and UBC - IT. This could adversely impact the University's funding and revenue and the community, including the large majority of students, faculty, and staff.\u003Cbr>\u003Cbr>\u003Cb>Supervision Received\u003C/b>\u003C/p>\u003Cp>The position report to Senior Manager, Academic Systems. Works with considerable latitude and with regard to methods and procedures. Work is reviewed in terms of the achievement of broad objectives and goals.\u003C/p>\u003Cp>Results are reviewed for the achievement of overall and long-term objectives. The CRM Salesforce Developer also takes direction from the Project Manager for daily Project-based activities and tasks, and may work under the direction of a Senior Programmer Analyst for specific project tasks.\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Supervision Given\u003C/b>\u003Cbr>May provide guidance, coaching, and technical leadership to, and provide feedback on the performance of more junior Programmer Analysts. In a project leader role, the CRM Salesforce Developer may direct and supervises the work of other Programmer Analysts, Business Analysts, QAs, users, and other staff assigned to projects.\u003Cbr>\u003Cbr>\u003Cb>Minimum Qualifications \u003C/b>\u003Cbr>Undergraduate degree in a relevant discipline. In-depth knowledge of applications and the business requirements supporting them. Minimum of five years of related experience, or the equivalent combination of education and experience.\u003Cbr>\u003Cbr>- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own\u003Cbr>- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion\u003Cbr>\u003Cbr>\u003Cb>Preferred Qualifications\u003C/b>\u003C/p>\u003Cp>Experience in developing with Lightning Web ComponentLWC, Aura Component and Apex according to SalesForce standards. Experience with Salesforce Canvas and Chatter. Salesforce Certified Force.com Developer is preferred.\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong understanding of the Salesforce.com platform, including its limitations, tools, features, approaches and security requirements.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in related web technologies HTML/CSS, Javascript\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of the ALM and CI process using GIT, branching, merging, deployments, etc.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced skills in managing the source code control; execute tests; deploy packages.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong competency in investigating inter-system issues using logs, database and network monitoring.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Good communication and quality driven documentation practices code comments, design documents, etc.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong organizational and time management skills with the ability to juggle multiple projects and priorities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong collaborative skills and experience working in cross-functional teams.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Collaboration\u003C/b> - Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns.\u003C/p>\u003Cp>Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes the strengths of team members to achieve optimal performance.\u003C/p>\u003Cp>\u003Cb>Communication for Results\u003C/b> - Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem-solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of interrelated situations, asks probing questions and solicits multiple sources of advice prior to taking action when appropriate.\u003C/p>\u003Cp>\u003Cb>Problem Solving\u003C/b> - Applies problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems. Determines the potential causes of the problem and devises testing methodologies for validation. Shows empathy and objectivity toward individuals involved in the issue. Analyzes multiple alternatives, risks, and benefits for a range of potential solutions. Recommends resource requirements and collaborates with impacted stakeholders.\u003C/p>\u003Cp>\u003Cb>Accountability\u003C/b> - Sets objectives that meet organizational needs. Provides recommendations to individuals and teams on ways to improve performance and meet defined objectives. Monitors and provides feedback on individual and team performance against defined standards.\u003C/p>\u003Cp>\u003Cb>Business Process Knowledge\u003C/b> - Maps full business processes and designs operational process flow. Facilitates group input and drafts proposals for process improvements. Identifies resource implications. Implements process improvement recommendations within the context of overall business processes.\u003C/p>\u003Cp>\u003Cb>Information Systems Knowledge\u003C/b> - Resolves escalated problems of technical support. Identifies root causes. Sets up and integrates new and enhanced information systems. Identifies customer needs and determines the appropriate approach to apply and ensure resolution. Solicits the input of appropriate technical experts and managers as required.\u003C/p>\",\"datePosted\":\"2026-05-17T03:26:38.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"The University of British Columbia\",\"sameAs\":\"http://www.ubc.ca\",\"logo\":\"https://logo.clearbit.com/ubc.ca\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"The University of British Columbia\",\"value\":\"e80e45dfca8c7e7f9588661e7625e34002eeaf1f68d27568cf9db9d5ee0c9751\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"UBC Vancouver Campus - Vancouver\",\"addressRegion\":\"BC\",\"addressCountry\":\"CA\"}}}",{"id":1345,"slug":1346,"title":1347,"companyname":1348,"companylogo":1349,"companyTagline":1350,"companyIndustry":878,"city":1351,"country":627,"remote":15,"employmentType":1352,"department":18,"content_html":1353,"content_text":1354,"years":21,"createdAt":1355,"updatedAtISO":1356,"postedAtISO":1357,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":1358},"8cd1e4071ea98bb74ea60443ebe65734e8f6307aa1df78770d349cb9fca71ff0","business-systems-functional-consultants-2-roles-crm-and-erp-at-ordnance-survey-9745bc267d","Business Systems Functional Consultants (2 Roles – CRM & ERP)","Ordnance Survey","https://logo.clearbit.com/os.uk","Britain's mapping agency. Setting the benchmark in location data.","Southampton",[17],"\u003Cp>\u003Cb>Business Systems Functional Consultants (2 Roles –\u003Cspan> \u003C/span>CRM\u003Cspan> \u003C/span>&\u003Cspan> \u003C/span>ERP)\u003C/b> \u003C/p>\u003Cp>Full Time | £59,015 – £68,850 (dependent on experience)\u003Cspan> \u003C/span>\u003Cbr>OSHQ | Southampton | Hybrid Working \u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b> \u003C/p>\u003Cp>\u003Cspan>We are Ordnance Survey, Great Britain’s national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding, and meaningful connections to the places we live, move through, and care for.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>We are currently recruiting for\u003Cspan> \u003C/span>\u003C/span>\u003Cb>two Functional Consultant roles\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>within our Business Systems team, aligned to:\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Finance (ERP)\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Sales & Customer (CRM)\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>These roles are critical to enabling secure, scalable and reliable technology services that underpin our day-to-day operations.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>Working collaboratively across the organisation, the Business Systems team provides technical leadership, engineering capability and modern platforms that support our strategic goals. Joining us, you will help define the standards, practices and governance that shape how Dynamics 365 is adopted, delivered and evolved across OS.\u003C/span> \u003C/p>\u003Cp>\u003Cb>The Opportunity\u003C/b> \u003C/p>\u003Cp>\u003Cspan>We are looking for experienced and forward-thinking Functional Consultants to provide leadership and domain expertise across key business capabilities within Dynamics 365.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>Acting as a trusted advisor, you will shape how platforms are adopted, improved and governed across OS. Working closely with business stakeholders, delivery teams and technical specialists, you will ensure solutions deliver measurable value and align to wider organisational priorities.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>These roles sit within our\u003Cspan> \u003C/span>\u003C/span>\u003Cb>Business Systems Centre of Excellence\u003C/b>\u003Cspan>, influencing not just what we deliver, but how we deliver it – strengthening standards, governance and ways of working across the organisation.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>This is an opportunity to solve complex business challenges, improve processes end-to-end, and influence change through strong functional expertise.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Specialisms\u003C/b> \u003C/p>\u003Cp>\u003Cb>Functional Consultant – Sales & Customer (CRM)\u003C/b> \u003C/p>\u003Cp>\u003Cspan>You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>You will focus on improving customer journeys, enhancing system adoption and ensuring customer-facing solutions align to user needs and business priorities.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Functional Consultant – Finance (ERP)\u003C/b> \u003C/p>\u003Cp>\u003Cspan>You will provide domain expertise across Finance processes within Dynamics 365 Finance & Operations (D365 F&O).\u003C/span> \u003C/p>\u003Cp>\u003Cspan>You will focus on improving financial processes, strengthening governance, and ensuring systems are stable, scalable and aligned to organisational priorities.\u003C/span> \u003C/p>\u003Cp>\u003Cb>What you’ll be responsible for\u003C/b> \u003C/p>\u003Cp>\u003Cspan>Across both roles, you will:\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide functional leadership and act as a trusted advisor to business stakeholders\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Lead functional work packages from design through to business adoption\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Translate business needs into clear functional designs and solution options\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Take a holistic view across processes and domains to identify dependencies and improvements\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Support prioritisation and decision-making through commercial awareness\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Build strong relationships across service leads, delivery teams, users and partners\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Drive continuous improvement across processes and system usage\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Facilitate workshops and communicate effectively with a range of audiences\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Coach and mentor analysts and junior consultants to build team capability\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Role-specific expertise\u003C/b> \u003C/p>\u003Cp>\u003Cb>CRM – Essential\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience working with Customer Relationship Management / Customer Engagement platforms\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong understanding of customer-facing processes (e.g. sales lifecycle, customer service, case management, engagement journeys)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Finance – Essential\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong understanding of core finance processes (e.g. general ledger, accounts payable/receivable, budgeting and financial reporting)\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Experience working with Dynamics 365 Finance & Operations (D365 F&O) modules\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desirable (both roles)\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience working within a service-led, product-aligned operating model\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Familiarity with Agile delivery approaches and cross-team collaboration\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Awareness of cloud-based business platforms and integrations\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Understanding of data protection, compliance and enterprise governance\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What success looks like\u003C/b> \u003C/p>\u003Cp>\u003Cb>Across both roles\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Acting as a trusted advisor, influencing decision-making and shaping effective solutions\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Delivering high-quality functional designs that enable efficient and predictable delivery\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong collaboration across Business Systems and wider OS teams\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Identifying and delivering continuous improvement across processes and systems\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>CRM role\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Improved customer journeys, system adoption and user experience\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Finance role\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Improved financial processes, system stability and governance\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our\u003Cspan> \u003C/span>Principles\u003C/b> \u003C/p>\u003Cp>\u003Cspan>At OS, how we work matters just as much as what we deliver. We are guided by three principles, which form part of our assessment process:\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Clear the path\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>– simplify, remove blockers and enable pace\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Seek the story\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>– build understanding, challenge assumptions and speak up\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Do what matters\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>– focus on value and make deliberate decisions\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>The Rewards\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>We want you to love what you do and feel supported to do your best work.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Competitive salary and pension (OS\u003Cspan> \u003C/span>contributes\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>up to 12.07%)\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Performance-related bonus (where applicable)\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>28 days annual leave plus bank holidays (increasing with service)\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Enhanced family leave, including paid partner leave\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Hybrid and flexible working options\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Learning and development support, coaching and mentoring\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Free OS Maps subscription and wellbeing support\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Volunteering leave and matched fundraising\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Location & working pattern\u003C/b> \u003C/p>\u003Cp>\u003Cspan>We embrace a hybrid working model at OS. You will be based at our Southampton HQ, spending\u003Cspan> \u003C/span>\u003C/span>\u003Cb>around 50% of your time onsite\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>collaborating with colleagues, alongside flexible remote working.\u003C/span> \u003C/p>\u003Cp>\u003Cb>How to apply\u003C/b> \u003C/p>\u003Cp>\u003Cspan>Please submit a\u003Cspan> \u003C/span>\u003C/span>\u003Cb>CV and covering letter\u003C/b>\u003Cspan>, clearly stating\u003Cspan> \u003C/span>\u003C/span>\u003Cb>which specialism you are applying for (Finance (ERP) or Sales & Customer (CRM))\u003C/b>\u003Cspan>.\u003C/span>\u003Cspan> \u003C/span>\u003Cbr>\u003Cspan>Applications will be assessed against the relevant role only.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Interview process\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Stage 1 – 15-minute MS Teams call\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Stage 2 – In-person competency interview, SOVA personality assessment, and presentation\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Closing date\u003C/b> - \u003Cspan>Sunday 31 May 2026 at 23:59pm\u003C/span>\u003C/p>\u003Cp>\u003Cb>Security & eligibility\u003C/b> \u003C/p>\u003Cp>\u003Cspan>OS conducts pre-employment checks including identity, right to work, employment history and DBS checks.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Inclusion at OS\u003C/b> \u003C/p>\u003Cp>\u003Cspan>We are committed to building a diverse and inclusive workplace. If this role excites you but your experience does not match every requirement, we encourage you to apply.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>We are happy to consider reasonable adjustments throughout the recruitment process.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Skills required for this role:\u003C/b>\u003C/p>Building High Performance Team, Building High Performance Team, Business Process Design, Business Process Modeling, Business Process Strategy, Business Relationships, Business Solutions Design, Business Thinking, Commercial Awareness, Communication, Continuous Improvement, Continuous Improvement Approach, Corporate Finance, Cross-Functional Work, Customer-Focused, Customer Service, Data Protection, Design Thinking, Efficiency Driven, Facilitation Management, Functional Designs, Growth Mindset, IT Compliance Management, IT Leadership, IT Mentoring {+ 18 more}","Business Systems Functional Consultants (2 Roles – CRM & ERP) Full Time | £59,015 – £68,850 (dependent on experience) OSHQ | Southampton | Hybrid Working Who we are We are Ordnance Survey, Great Britain’s national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding, and meaningful connections to the places we live, move through, and care for. We are currently recruiting for two Functional Consultant roles within our Business Systems team, aligned to: Finance (ERP) Sales & Customer (CRM) These roles are critical to enabling secure, scalable and reliable technology services that underpin our day-to-day operations. Working collaboratively across the organisation, the Business Systems team provides technical leadership, engineering capability and modern platforms that support our strategic goals. Joining us, you will help define the standards, practices and governance that shape how Dynamics 365 is adopted, delivered and evolved across OS. The Opportunity We are looking for experienced and forward-thinking Functional Consultants to provide leadership and domain expertise across key business capabilities within Dynamics 365. Acting as a trusted advisor, you will shape how platforms are adopted, improved and governed across OS. Working closely with business stakeholders, delivery teams and technical specialists, you will ensure solutions deliver measurable value and align to wider organisational priorities. These roles sit within our Business Systems Centre of Excellence, influencing not just what we deliver, but how we deliver it – strengthening standards, governance and ways of working across the organisation. This is an opportunity to solve complex business challenges, improve processes end-to-end, and influence change through strong functional expertise. Specialisms Functional Consultant – Sales & Customer (CRM) You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer journeys, enhancing system adoption and ensuring customer-facing solutions align to user needs and business priorities. Functional Consultant – Finance (ERP) You will provide domain expertise across Finance processes within Dynamics 365 Finance & Operations (D365 F&O). You will focus on improving financial processes, strengthening governance, and ensuring systems are stable, scalable and aligned to organisational priorities. What you’ll be responsible for Across both roles, you will: Provide functional leadership and act as a trusted advisor to business stakeholders Lead functional work packages from design through to business adoptionTranslate business needs into clear functional designs and solution options Take a holistic view across processes and domains to identify dependencies and improvements Support prioritisation and decision-making through commercial awareness Build strong relationships across service leads, delivery teams, users and partners Drive continuous improvement across processes and system usage Facilitate workshops and communicate effectively with a range of audiences Coach and mentor analysts and junior consultants to build team capability Role-specific expertise CRM – Essential Experience working with Customer Relationship Management / Customer Engagement platforms Strong understanding of customer-facing processes (e.g. sales lifecycle, customer service, case management, engagement journeys) Finance – Essential Strong understanding of core finance processes (e.g. general ledger, accounts payable/receivable, budgeting and financial reporting) Experience working with Dynamics 365 Finance & Operations (D365 F&O) modules Desirable (both roles) Experience working within a service-led, product-aligned operating model Familiarity with Agile delivery approaches and cross-team collaboration Awareness of cloud-based business platforms and integrations Understanding of data protection, compliance and enterprise governance What success looks like Across both roles Acting as a trusted advisor, influencing decision-making and shaping effective solutions Delivering high-quality functional designs that enable efficient and predictable delivery Strong collaboration across Business Systems and wider OS teams Identifying and delivering continuous improvement across processes and systems CRM role Improved customer journeys, system adoption and user experience Finance role Improved financial processes, system stability and governance Our Principles At OS, how we work matters just as much as what we deliver. We are guided by three principles, which form part of our assessment process: Clear the path – simplify, remove blockers and enable pace Seek the story – build understanding, challenge assumptions and speak up Do what matters – focus on value and make deliberate decisions The Rewards We want you to love what you do and feel supported to do your best work. Competitive salary and pension (OS contributes up to 12.07%) Performance-related bonus (where applicable) 28 days annual leave plus bank holidays (increasing with service) Enhanced family leave, including paid partner leave Hybrid and flexible working options Learning and development support, coaching and mentoring Free OS Maps subscription and wellbeing support Volunteering leave and matched fundraising Location & working pattern We embrace a hybrid working model at OS. You will be based at our Southampton HQ, spending around 50% of your time onsite collaborating with colleagues, alongside flexible remote working. How to apply Please submit a CV and covering letter, clearly stating which specialism you are applying for (Finance (ERP) or Sales & Customer (CRM)). Applications will be assessed against the relevant role only. Interview process Stage 1 – 15-minute MS Teams call Stage 2 – In-person competency interview, SOVA personality assessment, and presentation Closing date - Sunday 31 May 2026 at 23:59pmSecurity & eligibility OS conducts pre-employment checks including identity, right to work, employment history and DBS checks. Inclusion at OS We are committed to building a diverse and inclusive workplace. If this role excites you but your experience does not match every requirement, we encourage you to apply. We are happy to consider reasonable adjustments throughout the recruitment process. Skills required for this role:Building High Performance Team, Building High Performance Team, Business Process Design, Business Process Modeling, Business Process Strategy, Business Relationships, Business Solutions Design, Business Thinking, Commercial Awareness, Communication, Continuous Improvement, Continuous Improvement Approach, Corporate Finance, Cross-Functional Work, Customer-Focused, Customer Service, Data Protection, Design Thinking, Efficiency Driven, Facilitation Management, Functional Designs, Growth Mindset, IT Compliance Management, IT Leadership, IT Mentoring {+ 18 more}",1778923487000,"2026-05-16 11:25:23","2026-05-16T09:25:23.000Z",{"jsonldValid":27,"jsonld":1359},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Business Systems Functional Consultants (2 Roles – CRM & ERP) \",\"description\":\"\u003Cp>\u003Cb>Business Systems Functional Consultants (2 Roles –\u003Cspan> \u003C/span>CRM\u003Cspan> \u003C/span>&\u003Cspan> \u003C/span>ERP)\u003C/b> \u003C/p>\u003Cp>Full Time | £59,015 – £68,850 (dependent on experience)\u003Cspan> \u003C/span>\u003Cbr>OSHQ | Southampton | Hybrid Working \u003C/p>\u003Cp>\u003Cb>Who we are\u003C/b> \u003C/p>\u003Cp>\u003Cspan>We are Ordnance Survey, Great Britain’s national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding, and meaningful connections to the places we live, move through, and care for.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>We are currently recruiting for\u003Cspan> \u003C/span>\u003C/span>\u003Cb>two Functional Consultant roles\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>within our Business Systems team, aligned to:\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Finance (ERP)\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Sales & Customer (CRM)\u003C/b> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>These roles are critical to enabling secure, scalable and reliable technology services that underpin our day-to-day operations.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>Working collaboratively across the organisation, the Business Systems team provides technical leadership, engineering capability and modern platforms that support our strategic goals. Joining us, you will help define the standards, practices and governance that shape how Dynamics 365 is adopted, delivered and evolved across OS.\u003C/span> \u003C/p>\u003Cp>\u003Cb>The Opportunity\u003C/b> \u003C/p>\u003Cp>\u003Cspan>We are looking for experienced and forward-thinking Functional Consultants to provide leadership and domain expertise across key business capabilities within Dynamics 365.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>Acting as a trusted advisor, you will shape how platforms are adopted, improved and governed across OS. Working closely with business stakeholders, delivery teams and technical specialists, you will ensure solutions deliver measurable value and align to wider organisational priorities.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>These roles sit within our\u003Cspan> \u003C/span>\u003C/span>\u003Cb>Business Systems Centre of Excellence\u003C/b>\u003Cspan>, influencing not just what we deliver, but how we deliver it – strengthening standards, governance and ways of working across the organisation.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>This is an opportunity to solve complex business challenges, improve processes end-to-end, and influence change through strong functional expertise.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Specialisms\u003C/b> \u003C/p>\u003Cp>\u003Cb>Functional Consultant – Sales & Customer (CRM)\u003C/b> \u003C/p>\u003Cp>\u003Cspan>You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>You will focus on improving customer journeys, enhancing system adoption and ensuring customer-facing solutions align to user needs and business priorities.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Functional Consultant – Finance (ERP)\u003C/b> \u003C/p>\u003Cp>\u003Cspan>You will provide domain expertise across Finance processes within Dynamics 365 Finance & Operations (D365 F&O).\u003C/span> \u003C/p>\u003Cp>\u003Cspan>You will focus on improving financial processes, strengthening governance, and ensuring systems are stable, scalable and aligned to organisational priorities.\u003C/span> \u003C/p>\u003Cp>\u003Cb>What you’ll be responsible for\u003C/b> \u003C/p>\u003Cp>\u003Cspan>Across both roles, you will:\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide functional leadership and act as a trusted advisor to business stakeholders\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Lead functional work packages from design through to business adoption\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Translate business needs into clear functional designs and solution options\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Take a holistic view across processes and domains to identify dependencies and improvements\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Support prioritisation and decision-making through commercial awareness\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Build strong relationships across service leads, delivery teams, users and partners\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Drive continuous improvement across processes and system usage\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Facilitate workshops and communicate effectively with a range of audiences\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Coach and mentor analysts and junior consultants to build team capability\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Role-specific expertise\u003C/b> \u003C/p>\u003Cp>\u003Cb>CRM – Essential\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience working with Customer Relationship Management / Customer Engagement platforms\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong understanding of customer-facing processes (e.g. sales lifecycle, customer service, case management, engagement journeys)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Finance – Essential\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong understanding of core finance processes (e.g. general ledger, accounts payable/receivable, budgeting and financial reporting)\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Experience working with Dynamics 365 Finance & Operations (D365 F&O) modules\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desirable (both roles)\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience working within a service-led, product-aligned operating model\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Familiarity with Agile delivery approaches and cross-team collaboration\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Awareness of cloud-based business platforms and integrations\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Understanding of data protection, compliance and enterprise governance\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What success looks like\u003C/b> \u003C/p>\u003Cp>\u003Cb>Across both roles\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Acting as a trusted advisor, influencing decision-making and shaping effective solutions\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Delivering high-quality functional designs that enable efficient and predictable delivery\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong collaboration across Business Systems and wider OS teams\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Identifying and delivering continuous improvement across processes and systems\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>CRM role\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Improved customer journeys, system adoption and user experience\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Finance role\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Improved financial processes, system stability and governance\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our\u003Cspan> \u003C/span>Principles\u003C/b> \u003C/p>\u003Cp>\u003Cspan>At OS, how we work matters just as much as what we deliver. We are guided by three principles, which form part of our assessment process:\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Clear the path\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>– simplify, remove blockers and enable pace\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Seek the story\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>– build understanding, challenge assumptions and speak up\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Do what matters\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>– focus on value and make deliberate decisions\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>The Rewards\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>We want you to love what you do and feel supported to do your best work.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Competitive salary and pension (OS\u003Cspan> \u003C/span>contributes\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>up to 12.07%)\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Performance-related bonus (where applicable)\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>28 days annual leave plus bank holidays (increasing with service)\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Enhanced family leave, including paid partner leave\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Hybrid and flexible working options\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Learning and development support, coaching and mentoring\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Free OS Maps subscription and wellbeing support\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Volunteering leave and matched fundraising\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Location & working pattern\u003C/b> \u003C/p>\u003Cp>\u003Cspan>We embrace a hybrid working model at OS. You will be based at our Southampton HQ, spending\u003Cspan> \u003C/span>\u003C/span>\u003Cb>around 50% of your time onsite\u003C/b>\u003Cspan>\u003Cspan> \u003C/span>collaborating with colleagues, alongside flexible remote working.\u003C/span> \u003C/p>\u003Cp>\u003Cb>How to apply\u003C/b> \u003C/p>\u003Cp>\u003Cspan>Please submit a\u003Cspan> \u003C/span>\u003C/span>\u003Cb>CV and covering letter\u003C/b>\u003Cspan>, clearly stating\u003Cspan> \u003C/span>\u003C/span>\u003Cb>which specialism you are applying for (Finance (ERP) or Sales & Customer (CRM))\u003C/b>\u003Cspan>.\u003C/span>\u003Cspan> \u003C/span>\u003Cbr>\u003Cspan>Applications will be assessed against the relevant role only.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Interview process\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Stage 1 – 15-minute MS Teams call\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Stage 2 – In-person competency interview, SOVA personality assessment, and presentation\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Closing date\u003C/b> - \u003Cspan>Sunday 31 May 2026 at 23:59pm\u003C/span>\u003C/p>\u003Cp>\u003Cb>Security & eligibility\u003C/b> \u003C/p>\u003Cp>\u003Cspan>OS conducts pre-employment checks including identity, right to work, employment history and DBS checks.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Inclusion at OS\u003C/b> \u003C/p>\u003Cp>\u003Cspan>We are committed to building a diverse and inclusive workplace. If this role excites you but your experience does not match every requirement, we encourage you to apply.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>We are happy to consider reasonable adjustments throughout the recruitment process.\u003C/span> \u003C/p>\u003Cp>\u003Cb>Skills required for this role:\u003C/b>\u003C/p>Building High Performance Team, Building High Performance Team, Business Process Design, Business Process Modeling, Business Process Strategy, Business Relationships, Business Solutions Design, Business Thinking, Commercial Awareness, Communication, Continuous Improvement, Continuous Improvement Approach, Corporate Finance, Cross-Functional Work, Customer-Focused, Customer Service, Data Protection, Design Thinking, Efficiency Driven, Facilitation Management, Functional Designs, Growth Mindset, IT Compliance Management, IT Leadership, IT Mentoring {+ 18 more}\",\"datePosted\":\"2026-05-16T09:25:23.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Ordnance Survey\",\"sameAs\":\"http://www.os.uk\",\"logo\":\"https://logo.clearbit.com/os.uk\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Ordnance Survey\",\"value\":\"8cd1e4071ea98bb74ea60443ebe65734e8f6307aa1df78770d349cb9fca71ff0\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Southampton\",\"addressRegion\":\"United Kingdom\",\"addressCountry\":\"GB\"}}}",{"id":1361,"slug":1362,"title":1363,"companyname":83,"companylogo":84,"companyTagline":85,"companyIndustry":86,"city":248,"country":88,"remote":15,"employmentType":1364,"department":18,"content_html":1365,"content_text":1366,"years":21,"createdAt":1367,"updatedAtISO":1368,"postedAtISO":1369,"hasSalary":15,"salaryMin":1370,"salaryMax":1371,"currency":25,"schema":1372},"273373341646c148d885e433a552a46da4ba052f930f76059d38c6e3465fc391","sales-business-retention-representative-account-manager-corp-at-wolters-kluwer-956bdd85f2","Sales Business Retention Representative -Account Manager (Corporate Market)",[17],"\u003Cp>This role requires a working understanding of business, financials, product/services, the market, or account needs. Manages business retention of moderately complex or medium sized territory/account, products/services, sales, or account management processes. Participates in the retention of existing customers and re-engaging of lapsed customers with higher customer volume than traditional account management/inside/outside sales and provides strong customer and product support. Improves short and long-term business relationships and generates sales leads with frequent contact. Maintains an ongoing business relationship with current industry clients to facilitate future sales. Intermediate level outside sales rep that spends 80% or more of time/quota on retaining business in existing accounts. Primary focus is the retention of existing customers and re-engaging of lapsed customers with higher customer volume than traditional account management/inside/outside sales and providing strong customer and product support. Improves short and long-term business relationships and generates sales leads with frequent contact. Maintains an ongoing business relationship with current industry clients to facilitate future sales. May have upsell quota associated with existing accounts. Start to plan own territory or account approach and monitor resources.\u003C/p>\u003Cp>\u003Cb>Essential Duties & Responsibilities\u003C/b>\u003C/p>\u003Cp>\u003Cb>Product & Market Expertise\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Maintain a strong understanding of WK Legal & Regulatory US products, services, core use cases, and competitive positioning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understand corporate customer workflows across legal, compliance, risk, finance, tax, and operations teams, and how WK solutions drive efficiency, accuracy, and regulatory confidence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Stay current on corporate market trends, regulatory developments, technology adoption patterns, and evolving customer expectations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participate in ongoing training, mentoring, and self-directed learning to continuously enhance product knowledge and account management skills.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Account Retention & Relationship Management\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Serve as the primary point of contact for assigned corporate accounts, building trusted relationships with decision-makers, influencers, administrators, and day-to-day users.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and execute strategic account plans to improve retention, reduce churn risk, and expand solution adoption within departments or business units.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Conduct regular, proactive outreach to assess customer health, address challenges, and ensure customers are realizing full value from WK solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own customer issue resolution and escalation management by coordinating and driving action across Customer Success, Support, and Implementation teams to ensure a seamless, high‑quality customer experience.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Upsell, Cross-Sell & Account Expansion\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Identify growth opportunities within existing accounts by understanding business objectives, organizational changes, budget cycles, and emerging needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead consultative conversations to uncover gaps, pain points, and opportunities where expanded or additional WK solutions can deliver incremental value.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Present tailored recommendations, coordinate product demonstrations, prepare proposals, and manage renewal and expansion negotiations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Share customer insights with Product and Marketing teams to inform messaging, campaign strategy, and product roadmap priorities.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Pipeline Management, Reporting & Forecasting\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build and maintain a healthy pipeline of renewal, upsell, and expansion opportunities within Salesforce.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Produce accurate forecasts for renewals, retention risk, and expected growth revenue.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track and document account activity, customer interactions, and performance metrics to support data-driven decision-making.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure account management efforts align with regional sales strategy and corporate revenue objectives.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Professionalism & Representation\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Represent Wolters Kluwer professionally in customer meetings, virtual engagements, and industry events.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Communicate clearly and effectively in written, verbal, and presentation formats with audiences ranging from individual contributors to senior executives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrate WK’s values of integrity, customer focus, collaboration, and excellence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build strong internal relationships to ensure alignment and exceptional customer outcomes.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Other Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Engage in continuous professional development through training, industry research, and peer collaboration.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage time and priorities effectively across a diverse portfolio of accounts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perform additional responsibilities as assigned by the Associate Director or Sales Leadership.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Domestic travel up to 25% (customer visits, team meetings, conferences).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to travel independently via air and ground transportation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Use of a company-issued credit card for approved business expenses.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications\u003C/b>\u003C/p>\u003Cp>\u003Cb>Education\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Required: Bachelor’s degree in business, marketing, communications, or a related field, or equivalent work experience.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Minimum Experience (Required)\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>3+ years of experience in one or more of the following:\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>5+ years of experience in account management or sales, preferably in legal, regulatory, information services, SaaS, or B2B solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience using sales enablement tools such as Outreach, Gong, ZoomInfo, or SalesIntel.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background supporting corporate legal, compliance, finance, or risk teams is a plus.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Our Interview Practices\u003C/h2>\u003Cp>\u003Ci>To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.\u003C/i>\u003C/p>\u003Cp>\u003Ci>Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.\u003C/i>\u003C/p>\u003Cp>\u003Cb>Compensation:\u003C/b>\u003C/p>$63,200.00 - $108,200.00 USDThis role is eligible for Commission.\u003Cp>\u003Ci>Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. \u003C/i>\u003C/p>\u003Ch2>\u003Cb>Additional Information\u003C/b>:\u003C/h2>\u003Cp>Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. \u003C/p>","This role requires a working understanding of business, financials, product/services, the market, or account needs. Manages business retention of moderately complex or medium sized territory/account, products/services, sales, or account management processes. Participates in the retention of existing customers and re-engaging of lapsed customers with higher customer volume than traditional account management/inside/outside sales and provides strong customer and product support. Improves short and long-term business relationships and generates sales leads with frequent contact. Maintains an ongoing business relationship with current industry clients to facilitate future sales. Intermediate level outside sales rep that spends 80% or more of time/quota on retaining business in existing accounts. Primary focus is the retention of existing customers and re-engaging of lapsed customers with higher customer volume than traditional account management/inside/outside sales and providing strong customer and product support. Improves short and long-term business relationships and generates sales leads with frequent contact. Maintains an ongoing business relationship with current industry clients to facilitate future sales. May have upsell quota associated with existing accounts. Start to plan own territory or account approach and monitor resources.Essential Duties & ResponsibilitiesProduct & Market ExpertiseMaintain a strong understanding of WK Legal & Regulatory US products, services, core use cases, and competitive positioning.Understand corporate customer workflows across legal, compliance, risk, finance, tax, and operations teams, and how WK solutions drive efficiency, accuracy, and regulatory confidence.Stay current on corporate market trends, regulatory developments, technology adoption patterns, and evolving customer expectations.Participate in ongoing training, mentoring, and self-directed learning to continuously enhance product knowledge and account management skills.Account Retention & Relationship ManagementServe as the primary point of contact for assigned corporate accounts, building trusted relationships with decision-makers, influencers, administrators, and day-to-day users.Develop and execute strategic account plans to improve retention, reduce churn risk, and expand solution adoption within departments or business units.Conduct regular, proactive outreach to assess customer health, address challenges, and ensure customers are realizing full value from WK solutions.Own customer issue resolution and escalation management by coordinating and driving action across Customer Success, Support, and Implementation teams to ensure a seamless, high‑quality customer experience.Upsell, Cross-Sell & Account ExpansionIdentify growth opportunities within existing accounts by understanding business objectives, organizational changes, budget cycles, and emerging needs.Lead consultative conversations to uncover gaps, pain points, and opportunities where expanded or additional WK solutions can deliver incremental value.Present tailored recommendations, coordinate product demonstrations, prepare proposals, and manage renewal and expansion negotiations.Share customer insights with Product and Marketing teams to inform messaging, campaign strategy, and product roadmap priorities.Pipeline Management, Reporting & ForecastingBuild and maintain a healthy pipeline of renewal, upsell, and expansion opportunities within Salesforce.Produce accurate forecasts for renewals, retention risk, and expected growth revenue.Track and document account activity, customer interactions, and performance metrics to support data-driven decision-making.Ensure account management efforts align with regional sales strategy and corporate revenue objectives.Professionalism & RepresentationRepresent Wolters Kluwer professionally in customer meetings, virtual engagements, and industry events.Communicate clearly and effectively in written, verbal, and presentation formats with audiences ranging from individual contributors to senior executives.Demonstrate WK’s values of integrity, customer focus, collaboration, and excellence.Build strong internal relationships to ensure alignment and exceptional customer outcomes.Other ResponsibilitiesEngage in continuous professional development through training, industry research, and peer collaboration.Manage time and priorities effectively across a diverse portfolio of accounts.Perform additional responsibilities as assigned by the Associate Director or Sales Leadership.Travel RequirementsDomestic travel up to 25% (customer visits, team meetings, conferences).Ability to travel independently via air and ground transportation.Use of a company-issued credit card for approved business expenses.QualificationsEducationRequired: Bachelor’s degree in business, marketing, communications, or a related field, or equivalent work experience.Minimum Experience (Required)3+ years of experience in one or more of the following:Preferred Experience5+ years of experience in account management or sales, preferably in legal, regulatory, information services, SaaS, or B2B solutions.Experience using sales enablement tools such as Outreach, Gong, ZoomInfo, or SalesIntel.Background supporting corporate legal, compliance, finance, or risk teams is a plus.Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.Compensation:$63,200.00 - $108,200.00 USDThis role is eligible for Commission.Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information:Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.",1778901937000,"2026-05-16 05:26:03","2026-05-16T03:26:03.000Z",63200,108200,{"jsonldValid":15,"jsonld":88},{"id":1374,"slug":1375,"title":386,"companyname":1376,"companylogo":1377,"companyTagline":1378,"companyIndustry":1379,"city":626,"country":627,"remote":15,"employmentType":1380,"department":18,"content_html":1381,"content_text":1382,"years":21,"createdAt":1383,"updatedAtISO":1384,"postedAtISO":1385,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":1386},"a0abf856bc79a232ed64b7cc0bc4c476030076a59454c8e5438b78b8a4d944c4","crm-manager-at-butternut-box-b-corp-8c00bd5904","Butternut Box | B Corp","https://logo.clearbit.com/butternutbox.com","A fresh take on dog food. Certified B Corp. 🌱","Consumer Goods",[17],"\u003Ch2>Fresh Food, Happy Dogs.\u003C/h2>\n\u003Cp>We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction.\u003C/p>\n\u003Cp>We’ve come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won’t stop until we’re feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us. \u003C/p>\n\u003Ch2>🐾 The job: \u003C/h2>\n\u003Cp>Please note that this role will close on: 26th May 2026\u003C/p>\n\u003Cp>This role is ideal for someone with \u003Cstrong>ideally at least 3 years hands-on experience in e-commerce/lifecycle email marketing\u003C/strong>, who loves to combine creative thinking with a strong analytical mindset. You’ll own a part of our CRM customer journey and be instrumental in shaping how we connect with our customers through email, SMS, push and other digital channels.\u003C/p>\n\u003Cp>With a blend of tactical campaign execution and strategic planning, you’ll collaborate closely with our \u003Cstrong>Physical Product,\u003C/strong> \u003Cstrong>Digital Product, Operations, Creative\u003C/strong> and \u003Cstrong>Business Intelligence\u003C/strong> teams to design and deliver a comprehensive roadmap of customer communications. This includes planning and introducing new flows, creating impactful campaigns, and ensuring that every touchpoint showcases the value we are able to deliver to our customers.\u003C/p>\n\u003Cp>This is a hybrid working role, offering flexibility with some work-from-home days each week. We expect you to spend 3 days at the Box Office in White City - London, with the possibility of occasional travel to other locations as your role evolves. If you're ready to make a significant impact, join us on this exciting adventure of growth and innovation.\u003C/p>\n\u003Ch3>\u003Cstrong>What you’ll do:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Strategic Planning:\u003C/strong> Partner with commercial owners to build and own the CRM roadmap for mid & late stage customers, covering proactive churn deflection, upsell campaigns, engagement programmes, and always-on lifecycle comms. Partner with commercial owners\u003C/li>\n\u003Cli>\u003Cstrong>Campaign Development:\u003C/strong> Ideate, build, and execute lifecycle campaigns across email, SMS, push and in-account - covering Extras x-sell, plan upsells, AP adoption, mid/late stage engagement, and proactive interventions for at-risk customers.\u003C/li>\n\u003Cli>\u003Cstrong>Data & Analytics:\u003C/strong> Regularly monitor and analyse campaign and adoption performance to uncover trends, evaluate success, and implement learnings to improve results and grow revenue.\u003C/li>\n\u003Cli>\u003Cstrong>A/B Testing:\u003C/strong> Design and execute testing strategies to refine communication and campaigns for better customer engagement.\u003C/li>\n\u003Cli>\u003Cstrong>Stakeholder Collaboration:\u003C/strong> Work with creative, brand, product, and operations teams to craft on-brand, customer-focused communications that resonate with our audience.\u003C/li>\n\u003Cli>\u003Cstrong>Personalisation:\u003C/strong> Leverage customer data to create segmented and personalised email content that feels relevant and timely.\u003C/li>\n\u003Cli>\u003Cstrong>Innovation:\u003C/strong> Explore and implement new tools, trends, and best practices to keep strategies fresh and impactful.\u003C/li>\n\u003Cli>\u003Cstrong>Campaign Execution:\u003C/strong> Ensure flawless execution of all email, SMS and push notifications to deliver on your goals.\u003C/li>\n\u003Cli>\u003Cstrong>E-commerce Management\u003C/strong>: Responsible for activating / de-activating offers through our backend system, and monitoring demand levels to inform promotions roadmap.\u003C/li>\n\u003C/ul>\n\n\u003Ch2>👀 What we're looking for: \u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Experience:\u003C/strong> At least 3 years of CRM/lifecycle marketing experience, ideally within a direct-to-consumer business. Hands-on experience with retention, churn deflection or upsell campaigns is strongly preferred.\u003C/li>\n\u003Cli>\u003Cstrong>Analytical Mindset:\u003C/strong> Exceptional ability to interpret campaign performance data, identify trends, and provide actionable recommendations to drive improvements.\u003C/li>\n\u003Cli>\u003Cstrong>Technical Capabilities:\u003C/strong> Experience with automation platforms (we use Iterable), BI tools (we use Looker) and an understanding of email and e-commerce best practice.\u003C/li>\n\u003Cli>\u003Cstrong>Strategic Thinker:\u003C/strong> We're looking for someone to take ownership of a clear CRM remit (mid/late stage, churn deflection, upsell). You'll need to plan proactively, prioritise across competing opportunities, and build a roadmap that delivers measurable LTV impact\u003C/li>\n\u003Cli>\u003Cstrong>Results-oriented:\u003C/strong> We have punchy commercial goals in mind, and are looking for someone who is motivated by a challenge, and is able to bring fresh, innovative ideas to the table.\u003C/li>\n\u003Cli>\u003Cstrong>Project Management:\u003C/strong> Strong organisational skills, capable of managing multiple campaigns, projects and stakeholders.\u003C/li>\n\u003Cli>\u003Cstrong>Creative Flair:\u003C/strong> A knack for storytelling and creating impactful, customer-centric campaigns that feel both engaging and on-brand.\u003C/li>\n\u003Cli>\u003Cstrong>Stakeholder Management:\u003C/strong> A collaborative spirit and the ability to effectively present to, and work with, cross-functional teams to achieve shared goals.\u003C/li>\n\u003Cli>\u003Cstrong>Obsessed with Dogs, naturally\u003C/strong>\u003C/li>\n\u003C/ul>\n\n\u003Ch2>⏳ The interview process:\u003C/h2>\n\u003Col>\n\u003Cli>Initial call with your dedicated Talent Acquisition Partner, carried out remotely. \u003C/li>\n\u003Cli>Sometimes the process will include a take home task, or a presentation of some kind.\u003C/li>\n\u003Cli>Skills interview, usually carried out remotely. \u003C/li>\n\u003Cli>Behaviours interview, usually carried out in person.\u003C/li>\n\u003Cli>Depending on the seniority of the role you're applying for, there may be a final Leadership interview as a final step. \u003C/li>\n\u003C/ol>\n\u003Cp>\u003Cem>We usually expect our interview process to take 3-5 weeks, end to end. \u003C/em>\u003C/p>\n\u003Ch2>🙌 Our benefits:\u003C/h2>\n\u003Cul>\n\u003Cli>25 days holiday (plus 8 bank holidays) and an additional day for every year of service up to 5 years\u003C/li>\n\u003Cli>5 additional, paid 'paws' days off per year dedicated to your learning, development or personal wellbeing. Hit pause when you need it most\u003C/li>\n\u003Cli>£500 personal learning & development budget to sharpen your skills\u003C/li>\n\u003Cli>Share options grant - everyone owns a piece of Butternut's success.\u003C/li>\n\u003Cli>A significant discount on our Fresh food, to keep your own dogs as healthy as our customers\u003C/li>\n\u003Cli>Enhanced parental leave\u003C/li>\n\u003Cli>Flexible core working hours\u003C/li>\n\u003Cli>Cycle to work scheme\u003C/li>\n\u003Cli>Pension with NEST\u003C/li>\n\u003Cli>Private Medical Insurance with Vitality\u003C/li>\n\u003Cli>Private Dental Insurance with Bupa\u003C/li>\n\u003Cli>Paid time off for fertility treatments and pregnancy loss\u003C/li>\n\u003Cli>Paid sabbaticals for squad members with 5 or more years service at Butternut\u003C/li>\n\u003Cli>Discounted gym access through MyGymDiscounts\u003C/li>\n\u003Cli>Lots of office dogs (Ajax, Peggy, Chief, Louis, Hansen, Winnie and many more….)\u003C/li>\n\u003C/ul>\n\u003Ch2>💡 Important things to note:\u003C/h2>\n\u003Cul>\n\u003Cli>We recommend getting your application in as soon as possible. We reserve the right to close the role early. \u003C/li>\n\u003Cli>Our team thrives on collaboration. We spend \u003Cstrong>3 days a week in our West London office\u003C/strong> (Monday, Wednesday, and Thursday) and 2 days working from wherever you’re most productive. Because being together is a big part of our culture, we’re looking for someone within a comfortable commutable distance to London.\u003C/li>\n\u003Cli>We’re a small (but mighty!) recruitment team. We aim to respond to everyone personally, but if we’re flooded with brilliant applications, we may need to close the role early. We appreciate your patience while we review applications. \u003C/li>\n\u003Cli>For this specific role, we’re unable to offer visa sponsorship, so you’ll need the right to work in the UK.\u003C/li>\n\u003C/ul>\n\u003Ch2>❗️We believe in a\u003Cstrong> seat at the table for everyone. \u003C/strong>\u003C/h2>\n\u003Cp>Butternut Box is an equal opportunity employer. We believe that to make the best food for \u003Cem>all\u003C/em> dogs, we need a team that represents \u003Cem>all\u003C/em> humans. We celebrate different nationalities, backgrounds, experiences and perspectives. We are specifically committed to increasing representation from underrepresented groups. We want a strong, diverse team built from different identities and lived experiences. We’re not perfect, but we are dedicated to the ongoing work of building an inclusive, supportive place where you can do the best work of your career.\u003C/p>","Fresh Food, Happy Dogs.\nWe believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction.\nWe’ve come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won’t stop until we’re feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us. \n🐾 The job: \nPlease note that this role will close on: 26th May 2026\nThis role is ideal for someone with ideally at least 3 years hands-on experience in e-commerce/lifecycle email marketing, who loves to combine creative thinking with a strong analytical mindset. You’ll own a part of our CRM customer journey and be instrumental in shaping how we connect with our customers through email, SMS, push and other digital channels.\nWith a blend of tactical campaign execution and strategic planning, you’ll collaborate closely with our Physical Product, Digital Product, Operations, Creative and Business Intelligence teams to design and deliver a comprehensive roadmap of customer communications. This includes planning and introducing new flows, creating impactful campaigns, and ensuring that every touchpoint showcases the value we are able to deliver to our customers.\nThis is a hybrid working role, offering flexibility with some work-from-home days each week. We expect you to spend 3 days at the Box Office in White City - London, with the possibility of occasional travel to other locations as your role evolves. If you're ready to make a significant impact, join us on this exciting adventure of growth and innovation.\nWhat you’ll do:\n\nStrategic Planning: Partner with commercial owners to build and own the CRM roadmap for mid & late stage customers, covering proactive churn deflection, upsell campaigns, engagement programmes, and always-on lifecycle comms. Partner with commercial owners\nCampaign Development: Ideate, build, and execute lifecycle campaigns across email, SMS, push and in-account - covering Extras x-sell, plan upsells, AP adoption, mid/late stage engagement, and proactive interventions for at-risk customers.\nData & Analytics: Regularly monitor and analyse campaign and adoption performance to uncover trends, evaluate success, and implement learnings to improve results and grow revenue.\nA/B Testing: Design and execute testing strategies to refine communication and campaigns for better customer engagement.\nStakeholder Collaboration: Work with creative, brand, product, and operations teams to craft on-brand, customer-focused communications that resonate with our audience.\nPersonalisation: Leverage customer data to create segmented and personalised email content that feels relevant and timely.\nInnovation: Explore and implement new tools, trends, and best practices to keep strategies fresh and impactful.\nCampaign Execution: Ensure flawless execution of all email, SMS and push notifications to deliver on your goals.\nE-commerce Management: Responsible for activating / de-activating offers through our backend system, and monitoring demand levels to inform promotions roadmap.\n\n\n👀 What we're looking for: \n\nExperience: At least 3 years of CRM/lifecycle marketing experience, ideally within a direct-to-consumer business. Hands-on experience with retention, churn deflection or upsell campaigns is strongly preferred.\nAnalytical Mindset: Exceptional ability to interpret campaign performance data, identify trends, and provide actionable recommendations to drive improvements.\nTechnical Capabilities: Experience with automation platforms (we use Iterable), BI tools (we use Looker) and an understanding of email and e-commerce best practice.\nStrategic Thinker: We're looking for someone to take ownership of a clear CRM remit (mid/late stage, churn deflection, upsell). You'll need to plan proactively, prioritise across competing opportunities, and build a roadmap that delivers measurable LTV impact\nResults-oriented: We have punchy commercial goals in mind, and are looking for someone who is motivated by a challenge, and is able to bring fresh, innovative ideas to the table.\nProject Management: Strong organisational skills, capable of managing multiple campaigns, projects and stakeholders.\nCreative Flair: A knack for storytelling and creating impactful, customer-centric campaigns that feel both engaging and on-brand.\nStakeholder Management: A collaborative spirit and the ability to effectively present to, and work with, cross-functional teams to achieve shared goals.\nObsessed with Dogs, naturally\n\n\n⏳ The interview process:\n\nInitial call with your dedicated Talent Acquisition Partner, carried out remotely. \nSometimes the process will include a take home task, or a presentation of some kind.\nSkills interview, usually carried out remotely. \nBehaviours interview, usually carried out in person.\nDepending on the seniority of the role you're applying for, there may be a final Leadership interview as a final step. \n\nWe usually expect our interview process to take 3-5 weeks, end to end. \n🙌 Our benefits:\n\n25 days holiday (plus 8 bank holidays) and an additional day for every year of service up to 5 years\n5 additional, paid 'paws' days off per year dedicated to your learning, development or personal wellbeing. Hit pause when you need it most\n£500 personal learning & development budget to sharpen your skills\nShare options grant - everyone owns a piece of Butternut's success.\nA significant discount on our Fresh food, to keep your own dogs as healthy as our customers\nEnhanced parental leave\nFlexible core working hours\nCycle to work scheme\nPension with NEST\nPrivate Medical Insurance with Vitality\nPrivate Dental Insurance with Bupa\nPaid time off for fertility treatments and pregnancy loss\nPaid sabbaticals for squad members with 5 or more years service at Butternut\nDiscounted gym access through MyGymDiscounts\nLots of office dogs (Ajax, Peggy, Chief, Louis, Hansen, Winnie and many more….)\n\n💡 Important things to note:\n\nWe recommend getting your application in as soon as possible. We reserve the right to close the role early. \nOur team thrives on collaboration. We spend 3 days a week in our West London office (Monday, Wednesday, and Thursday) and 2 days working from wherever you’re most productive. Because being together is a big part of our culture, we’re looking for someone within a comfortable commutable distance to London.\nWe’re a small (but mighty!) recruitment team. We aim to respond to everyone personally, but if we’re flooded with brilliant applications, we may need to close the role early. We appreciate your patience while we review applications. \nFor this specific role, we’re unable to offer visa sponsorship, so you’ll need the right to work in the UK.\n\n❗️We believe in a seat at the table for everyone. \nButternut Box is an equal opportunity employer. We believe that to make the best food for all dogs, we need a team that represents all humans. We celebrate different nationalities, backgrounds, experiences and perspectives. We are specifically committed to increasing representation from underrepresented groups. We want a strong, diverse team built from different identities and lived experiences. We’re not perfect, but we are dedicated to the ongoing work of building an inclusive, supportive place where you can do the best work of your career.",1778858744000,"2026-05-15 17:26:11","2026-05-13T09:44:05.000Z",{"jsonldValid":27,"jsonld":1387},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Manager\",\"description\":\"\u003Ch2>Fresh Food, Happy Dogs.\u003C/h2>\\n\u003Cp>We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction.\u003C/p>\\n\u003Cp>We’ve come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won’t stop until we’re feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us. \u003C/p>\\n\u003Ch2>🐾 The job: \u003C/h2>\\n\u003Cp>Please note that this role will close on: 26th May 2026\u003C/p>\\n\u003Cp>This role is ideal for someone with \u003Cstrong>ideally at least 3 years hands-on experience in e-commerce/lifecycle email marketing\u003C/strong>, who loves to combine creative thinking with a strong analytical mindset. You’ll own a part of our CRM customer journey and be instrumental in shaping how we connect with our customers through email, SMS, push and other digital channels.\u003C/p>\\n\u003Cp>With a blend of tactical campaign execution and strategic planning, you’ll collaborate closely with our \u003Cstrong>Physical Product,\u003C/strong> \u003Cstrong>Digital Product, Operations, Creative\u003C/strong> and \u003Cstrong>Business Intelligence\u003C/strong> teams to design and deliver a comprehensive roadmap of customer communications. This includes planning and introducing new flows, creating impactful campaigns, and ensuring that every touchpoint showcases the value we are able to deliver to our customers.\u003C/p>\\n\u003Cp>This is a hybrid working role, offering flexibility with some work-from-home days each week. We expect you to spend 3 days at the Box Office in White City - London, with the possibility of occasional travel to other locations as your role evolves. If you're ready to make a significant impact, join us on this exciting adventure of growth and innovation.\u003C/p>\\n\u003Ch3>\u003Cstrong>What you’ll do:\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Strategic Planning:\u003C/strong> Partner with commercial owners to build and own the CRM roadmap for mid & late stage customers, covering proactive churn deflection, upsell campaigns, engagement programmes, and always-on lifecycle comms. Partner with commercial owners\u003C/li>\\n\u003Cli>\u003Cstrong>Campaign Development:\u003C/strong> Ideate, build, and execute lifecycle campaigns across email, SMS, push and in-account - covering Extras x-sell, plan upsells, AP adoption, mid/late stage engagement, and proactive interventions for at-risk customers.\u003C/li>\\n\u003Cli>\u003Cstrong>Data & Analytics:\u003C/strong> Regularly monitor and analyse campaign and adoption performance to uncover trends, evaluate success, and implement learnings to improve results and grow revenue.\u003C/li>\\n\u003Cli>\u003Cstrong>A/B Testing:\u003C/strong> Design and execute testing strategies to refine communication and campaigns for better customer engagement.\u003C/li>\\n\u003Cli>\u003Cstrong>Stakeholder Collaboration:\u003C/strong> Work with creative, brand, product, and operations teams to craft on-brand, customer-focused communications that resonate with our audience.\u003C/li>\\n\u003Cli>\u003Cstrong>Personalisation:\u003C/strong> Leverage customer data to create segmented and personalised email content that feels relevant and timely.\u003C/li>\\n\u003Cli>\u003Cstrong>Innovation:\u003C/strong> Explore and implement new tools, trends, and best practices to keep strategies fresh and impactful.\u003C/li>\\n\u003Cli>\u003Cstrong>Campaign Execution:\u003C/strong> Ensure flawless execution of all email, SMS and push notifications to deliver on your goals.\u003C/li>\\n\u003Cli>\u003Cstrong>E-commerce Management\u003C/strong>: Responsible for activating / de-activating offers through our backend system, and monitoring demand levels to inform promotions roadmap.\u003C/li>\\n\u003C/ul>\\n\\n\u003Ch2>👀 What we're looking for: \u003C/h2>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Experience:\u003C/strong> At least 3 years of CRM/lifecycle marketing experience, ideally within a direct-to-consumer business. Hands-on experience with retention, churn deflection or upsell campaigns is strongly preferred.\u003C/li>\\n\u003Cli>\u003Cstrong>Analytical Mindset:\u003C/strong> Exceptional ability to interpret campaign performance data, identify trends, and provide actionable recommendations to drive improvements.\u003C/li>\\n\u003Cli>\u003Cstrong>Technical Capabilities:\u003C/strong> Experience with automation platforms (we use Iterable), BI tools (we use Looker) and an understanding of email and e-commerce best practice.\u003C/li>\\n\u003Cli>\u003Cstrong>Strategic Thinker:\u003C/strong> We're looking for someone to take ownership of a clear CRM remit (mid/late stage, churn deflection, upsell). You'll need to plan proactively, prioritise across competing opportunities, and build a roadmap that delivers measurable LTV impact\u003C/li>\\n\u003Cli>\u003Cstrong>Results-oriented:\u003C/strong> We have punchy commercial goals in mind, and are looking for someone who is motivated by a challenge, and is able to bring fresh, innovative ideas to the table.\u003C/li>\\n\u003Cli>\u003Cstrong>Project Management:\u003C/strong> Strong organisational skills, capable of managing multiple campaigns, projects and stakeholders.\u003C/li>\\n\u003Cli>\u003Cstrong>Creative Flair:\u003C/strong> A knack for storytelling and creating impactful, customer-centric campaigns that feel both engaging and on-brand.\u003C/li>\\n\u003Cli>\u003Cstrong>Stakeholder Management:\u003C/strong> A collaborative spirit and the ability to effectively present to, and work with, cross-functional teams to achieve shared goals.\u003C/li>\\n\u003Cli>\u003Cstrong>Obsessed with Dogs, naturally\u003C/strong>\u003C/li>\\n\u003C/ul>\\n\\n\u003Ch2>⏳ The interview process:\u003C/h2>\\n\u003Col>\\n\u003Cli>Initial call with your dedicated Talent Acquisition Partner, carried out remotely. \u003C/li>\\n\u003Cli>Sometimes the process will include a take home task, or a presentation of some kind.\u003C/li>\\n\u003Cli>Skills interview, usually carried out remotely. \u003C/li>\\n\u003Cli>Behaviours interview, usually carried out in person.\u003C/li>\\n\u003Cli>Depending on the seniority of the role you're applying for, there may be a final Leadership interview as a final step. \u003C/li>\\n\u003C/ol>\\n\u003Cp>\u003Cem>We usually expect our interview process to take 3-5 weeks, end to end. \u003C/em>\u003C/p>\\n\u003Ch2>🙌 Our benefits:\u003C/h2>\\n\u003Cul>\\n\u003Cli>25 days holiday (plus 8 bank holidays) and an additional day for every year of service up to 5 years\u003C/li>\\n\u003Cli>5 additional, paid 'paws' days off per year dedicated to your learning, development or personal wellbeing. Hit pause when you need it most\u003C/li>\\n\u003Cli>£500 personal learning & development budget to sharpen your skills\u003C/li>\\n\u003Cli>Share options grant - everyone owns a piece of Butternut's success.\u003C/li>\\n\u003Cli>A significant discount on our Fresh food, to keep your own dogs as healthy as our customers\u003C/li>\\n\u003Cli>Enhanced parental leave\u003C/li>\\n\u003Cli>Flexible core working hours\u003C/li>\\n\u003Cli>Cycle to work scheme\u003C/li>\\n\u003Cli>Pension with NEST\u003C/li>\\n\u003Cli>Private Medical Insurance with Vitality\u003C/li>\\n\u003Cli>Private Dental Insurance with Bupa\u003C/li>\\n\u003Cli>Paid time off for fertility treatments and pregnancy loss\u003C/li>\\n\u003Cli>Paid sabbaticals for squad members with 5 or more years service at Butternut\u003C/li>\\n\u003Cli>Discounted gym access through MyGymDiscounts\u003C/li>\\n\u003Cli>Lots of office dogs (Ajax, Peggy, Chief, Louis, Hansen, Winnie and many more….)\u003C/li>\\n\u003C/ul>\\n\u003Ch2>💡 Important things to note:\u003C/h2>\\n\u003Cul>\\n\u003Cli>We recommend getting your application in as soon as possible. We reserve the right to close the role early. \u003C/li>\\n\u003Cli>Our team thrives on collaboration. We spend \u003Cstrong>3 days a week in our West London office\u003C/strong> (Monday, Wednesday, and Thursday) and 2 days working from wherever you’re most productive. Because being together is a big part of our culture, we’re looking for someone within a comfortable commutable distance to London.\u003C/li>\\n\u003Cli>We’re a small (but mighty!) recruitment team. We aim to respond to everyone personally, but if we’re flooded with brilliant applications, we may need to close the role early. We appreciate your patience while we review applications. \u003C/li>\\n\u003Cli>For this specific role, we’re unable to offer visa sponsorship, so you’ll need the right to work in the UK.\u003C/li>\\n\u003C/ul>\\n\u003Ch2>❗️We believe in a\u003Cstrong> seat at the table for everyone. \u003C/strong>\u003C/h2>\\n\u003Cp>Butternut Box is an equal opportunity employer. We believe that to make the best food for \u003Cem>all\u003C/em> dogs, we need a team that represents \u003Cem>all\u003C/em> humans. We celebrate different nationalities, backgrounds, experiences and perspectives. We are specifically committed to increasing representation from underrepresented groups. We want a strong, diverse team built from different identities and lived experiences. We’re not perfect, but we are dedicated to the ongoing work of building an inclusive, supportive place where you can do the best work of your career.\u003C/p>\",\"datePosted\":\"2026-05-13T09:44:05.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Butternut Box | B Corp\",\"sameAs\":\"https://butternutbox.com/\",\"logo\":\"https://logo.clearbit.com/butternutbox.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Butternut Box | B Corp\",\"value\":\"a0abf856bc79a232ed64b7cc0bc4c476030076a59454c8e5438b78b8a4d944c4\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London\",\"addressCountry\":\"GB\"}}}",{"id":1389,"slug":1390,"title":1391,"companyname":1392,"companylogo":1393,"companyTagline":1394,"companyIndustry":1395,"city":1396,"country":1396,"remote":15,"employmentType":1397,"department":18,"content_html":1398,"content_text":1399,"years":21,"createdAt":1383,"updatedAtISO":1384,"postedAtISO":1400,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":1401,"schema":1402},"12505c71c8a7f6007eab6ad9f90faf5d3c3baf5c7c2ee622d4f37c9a79e1d6e7","retention-and-support-manager-at-bupa-3210e4c41d","Retention and Support Manager","Bupa","https://logo.clearbit.com/bupa.com","Our purpose is helping people live longer, healthier, happier lives and making a better world.","Hospitals and Health Care","Hong Kong",[17],"\u003Cp>Job Description:\u003C/p>\u003Cp>\u003Cb>Retention and Support Manager \u003C/b>\u003C/p>\u003Cp>\u003Cb>Permanent\u003C/b>\u003C/p>\u003Cp>\u003Cb>Location: Hong Kong\u003C/b>\u003C/p>\u003Cp>\u003Cb>Full time\u003C/b>\u003C/p>\u003Cp>\u003Cb>Hybrid working\u003C/b>\u003C/p>\u003Cp>\u003Cb>We make health happen\u003C/b>\u003C/p>\u003Cp>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.\u003Cbr> \u003Cbr>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.\u003C/p>\u003Cp>\u003Cb>How you’ll help us make health happen\u003C/b>\u003C/p>\u003Cul>\u003Cli>Build and manage profitable, long-term relationships with assigned brokers, delivering exceptional service while proactively identifying opportunities to grow the portfolio.\u003C/li>\u003Cli>Take full ownership of your portfolio, including retention, renewals, expansion opportunities, pricing discussions, and overall sales activity.\u003C/li>\u003Cli>Use both outbound and inbound engagement to negotiate and close commercial opportunities effectively.\u003C/li>\u003Cli>Deliver consistently high levels of customer care by taking ownership of day-to-day client and account issues.\u003C/li>\u003Cli>Communicate clearly and professionally with intermediaries and third parties throughout issue resolution.\u003C/li>\u003Cli>Maintain service quality in line with Sales Management and Compliance standards.\u003C/li>\u003Cli>Maintain up-to-date knowledge of Bupa Global IPMI products and services to enable consultative, value-led selling.\u003C/li>\u003Cli>Monitor competitor activity and market developments, sharing relevant insights with colleagues to inform strategy.\u003C/li>\u003Cli>Play a key role in delivering retention and growth targets for Individual IPMI business through the intermediary channel.\u003C/li>\u003Cli>Manage inbound and outbound sales activity, converting opportunities to meet regional and team targets.\u003C/li>\u003Cli>Proactively engage intermediaries to secure quotes and maximise lead conversion within your region.\u003C/li>\u003Cli>Collaborate with the wider team to exceed targets and share market insights and trends.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Key Skills/Qualifications needed for this role:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Proven experience within the global health insurance market, or demonstrable transferable expertise from other financial services sectors.\u003C/li>\u003Cli>Strong understanding of relevant legal and regulatory frameworks, with experience managing and overseeing third-party relationships.\u003C/li>\u003Cli>Solid knowledge of the end-to-end business development lifecycle, including the interdependencies between pricing, risk management, marketing, distribution, product development, systems, legal, and operations within a medical insurance environment.\u003C/li>\u003Cli>Demonstrated experience in negotiating and managing high-value commercial agreements, delivering mutually beneficial outcomes.\u003C/li>\u003Cli>Exceptional interpersonal, communication, and influencing skills, with a strong focus on driving results and achieving successful commercial outcomes.\u003C/li>\u003Cli>Fluency in Cantonese and English is essential, with Mandarin proficiency considered a strong advantage.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Why Bupa?\u003C/b>\u003C/p>\u003Cp>We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.\u003C/p>\u003Cp>We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.\u003C/p>\u003Cp>Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. \u003C/p>\u003Cp>Time Type:\u003C/p>Full time\u003Cp>Job Area:\u003C/p>Business Development\u003Cp>Locations:\u003C/p>The Quayside","Job Description:Retention and Support Manager PermanentLocation: Hong KongFull timeHybrid workingWe make health happenBupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.How you’ll help us make health happenBuild and manage profitable, long-term relationships with assigned brokers, delivering exceptional service while proactively identifying opportunities to grow the portfolio.Take full ownership of your portfolio, including retention, renewals, expansion opportunities, pricing discussions, and overall sales activity.Use both outbound and inbound engagement to negotiate and close commercial opportunities effectively.Deliver consistently high levels of customer care by taking ownership of day-to-day client and account issues.Communicate clearly and professionally with intermediaries and third parties throughout issue resolution.Maintain service quality in line with Sales Management and Compliance standards.Maintain up-to-date knowledge of Bupa Global IPMI products and services to enable consultative, value-led selling.Monitor competitor activity and market developments, sharing relevant insights with colleagues to inform strategy.Play a key role in delivering retention and growth targets for Individual IPMI business through the intermediary channel.Manage inbound and outbound sales activity, converting opportunities to meet regional and team targets.Proactively engage intermediaries to secure quotes and maximise lead conversion within your region.Collaborate with the wider team to exceed targets and share market insights and trends.Key Skills/Qualifications needed for this role:Proven experience within the global health insurance market, or demonstrable transferable expertise from other financial services sectors.Strong understanding of relevant legal and regulatory frameworks, with experience managing and overseeing third-party relationships.Solid knowledge of the end-to-end business development lifecycle, including the interdependencies between pricing, risk management, marketing, distribution, product development, systems, legal, and operations within a medical insurance environment.Demonstrated experience in negotiating and managing high-value commercial agreements, delivering mutually beneficial outcomes.Exceptional interpersonal, communication, and influencing skills, with a strong focus on driving results and achieving successful commercial outcomes.Fluency in Cantonese and English is essential, with Mandarin proficiency considered a strong advantage.Why Bupa?We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Time Type:Full timeJob Area:Business DevelopmentLocations:The Quayside","2026-05-15T15:26:11.000Z","HKD",{"jsonldValid":27,"jsonld":1403},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Retention and Support Manager\",\"description\":\"\u003Cp>Job Description:\u003C/p>\u003Cp>\u003Cb>Retention and Support Manager \u003C/b>\u003C/p>\u003Cp>\u003Cb>Permanent\u003C/b>\u003C/p>\u003Cp>\u003Cb>Location: Hong Kong\u003C/b>\u003C/p>\u003Cp>\u003Cb>Full time\u003C/b>\u003C/p>\u003Cp>\u003Cb>Hybrid working\u003C/b>\u003C/p>\u003Cp>\u003Cb>We make health happen\u003C/b>\u003C/p>\u003Cp>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.\u003Cbr> \u003Cbr>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.\u003C/p>\u003Cp>\u003Cb>How you’ll help us make health happen\u003C/b>\u003C/p>\u003Cul>\u003Cli>Build and manage profitable, long-term relationships with assigned brokers, delivering exceptional service while proactively identifying opportunities to grow the portfolio.\u003C/li>\u003Cli>Take full ownership of your portfolio, including retention, renewals, expansion opportunities, pricing discussions, and overall sales activity.\u003C/li>\u003Cli>Use both outbound and inbound engagement to negotiate and close commercial opportunities effectively.\u003C/li>\u003Cli>Deliver consistently high levels of customer care by taking ownership of day-to-day client and account issues.\u003C/li>\u003Cli>Communicate clearly and professionally with intermediaries and third parties throughout issue resolution.\u003C/li>\u003Cli>Maintain service quality in line with Sales Management and Compliance standards.\u003C/li>\u003Cli>Maintain up-to-date knowledge of Bupa Global IPMI products and services to enable consultative, value-led selling.\u003C/li>\u003Cli>Monitor competitor activity and market developments, sharing relevant insights with colleagues to inform strategy.\u003C/li>\u003Cli>Play a key role in delivering retention and growth targets for Individual IPMI business through the intermediary channel.\u003C/li>\u003Cli>Manage inbound and outbound sales activity, converting opportunities to meet regional and team targets.\u003C/li>\u003Cli>Proactively engage intermediaries to secure quotes and maximise lead conversion within your region.\u003C/li>\u003Cli>Collaborate with the wider team to exceed targets and share market insights and trends.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Key Skills/Qualifications needed for this role:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Proven experience within the global health insurance market, or demonstrable transferable expertise from other financial services sectors.\u003C/li>\u003Cli>Strong understanding of relevant legal and regulatory frameworks, with experience managing and overseeing third-party relationships.\u003C/li>\u003Cli>Solid knowledge of the end-to-end business development lifecycle, including the interdependencies between pricing, risk management, marketing, distribution, product development, systems, legal, and operations within a medical insurance environment.\u003C/li>\u003Cli>Demonstrated experience in negotiating and managing high-value commercial agreements, delivering mutually beneficial outcomes.\u003C/li>\u003Cli>Exceptional interpersonal, communication, and influencing skills, with a strong focus on driving results and achieving successful commercial outcomes.\u003C/li>\u003Cli>Fluency in Cantonese and English is essential, with Mandarin proficiency considered a strong advantage.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Why Bupa?\u003C/b>\u003C/p>\u003Cp>We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.\u003C/p>\u003Cp>We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.\u003C/p>\u003Cp>Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. \u003C/p>\u003Cp>Time Type:\u003C/p>Full time\u003Cp>Job Area:\u003C/p>Business Development\u003Cp>Locations:\u003C/p>The Quayside\",\"datePosted\":\"2026-05-15T15:26:11.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Bupa\",\"sameAs\":\"https://www.bupa.com\",\"logo\":\"https://logo.clearbit.com/bupa.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Bupa\",\"value\":\"12505c71c8a7f6007eab6ad9f90faf5d3c3baf5c7c2ee622d4f37c9a79e1d6e7\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Hong Kong\",\"addressCountry\":\"HK\"}}}",{"id":1405,"slug":1406,"title":1407,"companyname":1408,"companylogo":1409,"companyTagline":1410,"companyIndustry":135,"city":1411,"country":1412,"remote":15,"employmentType":1413,"department":18,"content_html":1414,"content_text":1415,"years":21,"createdAt":1383,"updatedAtISO":1416,"postedAtISO":1417,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1418},"0d92248c005038a0a49922564990116a76b4fed2ebdc17db085027901b69d68c","senior-software-engineer-crm-at-lodgify-60f18ce77c","Senior Software Engineer (CRM)","Lodgify","https://logo.clearbit.com/lodgify.com","Everything you need to run your vacation rental business.","Barcelona - Cataluña","Barcelona - Cataluna",[17],"\u003Cp>⭐ \u003Cstrong>Who we are \u003C/strong>\u003C/p>\n\n\u003Cp>Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.\u003C/p>\n\n\u003Cp>Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.\u003C/p>","⭐ Who we are \n\nLodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.\n\nHeadquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.","2026-05-15 17:26:10","2026-05-13T11:48:13.546Z",{"jsonldValid":27,"jsonld":1419},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Software Engineer (CRM)\",\"description\":\"\u003Cp>⭐ \u003Cstrong>Who we are \u003C/strong>\u003C/p>\\n\\n\u003Cp>Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.\u003C/p>\\n\\n\u003Cp>Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.\u003C/p>\",\"datePosted\":\"2026-05-13T11:48:13.546Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Lodgify\",\"sameAs\":\"https://www.lodgify.com/\",\"logo\":\"https://logo.clearbit.com/lodgify.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Lodgify\",\"value\":\"0d92248c005038a0a49922564990116a76b4fed2ebdc17db085027901b69d68c\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Barcelona - Cataluña\",\"addressCountry\":\"Barcelona - Cataluna\"}}}",{"id":1421,"slug":1422,"title":1423,"companyname":1424,"companylogo":1425,"companyTagline":1426,"companyIndustry":1427,"city":1428,"country":520,"remote":15,"employmentType":1429,"department":18,"content_html":1430,"content_text":1431,"years":21,"createdAt":1432,"updatedAtISO":1433,"postedAtISO":1434,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":526,"schema":1435},"38e41138ec2934d9e3f03c0a7ad1cc8b6deb2cf02ca1cb45410c55e76a126483","central-study-coordinator-retention-at-care-access-63e28b3ffb","Central Study Coordinator - Retention","Care Access","https://logo.clearbit.com/CareAccess.com","Accelerating the future of medicine for everyone.","Research Services","Brazil-Home Office",[17],"\u003Cp>\u003Cstrong>About Care Access\u003C/strong>\u003C/p>\n\u003Cp>Care Access is working to make the future of health better for all. \u003Cstrong>With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. \u003C/strong>We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, \u003Cstrong>and contribute to the medical breakthroughs of tomorrow.\u003C/strong>\u003C/p>\n\u003Cp>With programs like \u003Cem>Future of Medicine\u003C/em>, which makes advanced health screenings and research opportunities accessible to communities worldwide, and \u003Cem>Difference Makers\u003C/em>, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.\u003C/p>\n\u003Cp>To learn more about Care Access, visit www.CareAccess.com.\u003C/p>\u003Ch3>\u003Cstrong>How This Role Makes a Difference\u003C/strong>\u003C/h3>\n\n\u003Cp>\u003Cspan>The \u003Cstrong>Central Study Coordinator \u003C/strong>\u003C/span>\u003Cspan>\u003Cstrong>– Retention\u003C/strong> \u003C/span>\u003Cspan>(CSC\u003C/span>\u003Cspan>-R\u003C/span>\u003Cspan>) position combines clinical research and \u003C/span>\u003Cspan>patient education\u003C/span>\u003Cspan> skills into a singular role that delivers a strong customer experience for\u003C/span>\u003Cspan> participants of patient programs\u003C/span>\u003Cspan>, \u003C/span>\u003Cspan>primarily the\u003C/span>\u003Cspan> Future of Medicine\u003C/span>\u003Cspan> program\u003C/span>\u003Cspan>. \u003C/span>\u003Cspan>The CSC\u003C/span>\u003Cspan>-R\u003C/span>\u003Cspan> acts as a virtual \u003C/span>\u003Cspan>partner to \u003C/span>\u003Cspan>individuals\u003C/span> \u003Cspan>participating\u003C/span>\u003Cspan> in the program and who are\u003C/span>\u003Cspan> interested in learning more about clinical \u003C/span>\u003Cspan>research\u003C/span>\u003Cspan>.\u003C/span> \u003Cspan>The CSC-R is accountable for ensuring the \u003C/span>\u003Cspan>participants\u003C/span>\u003Cspan> of the Future of Medicine are properly educated, \u003C/span>\u003Cspan>retained\u003C/span>\u003Cspan>, and \u003C/span>\u003Cspan>considered for study participation\u003C/span>\u003Cspan>. CSC-Rs do \u003C/span>\u003Cspan>this\u003C/span>\u003Cspan> several ways including but not limited \u003C/span>\u003Cspan>to\u003C/span> \u003Cspan>sharing and explaining lab results\u003C/span>\u003Cspan>,\u003C/span>\u003Cspan> conducting virtual consenting appointments, \u003C/span>\u003Cspan>and pre-screening \u003C/span>\u003Cspan>participants\u003C/span>\u003Cspan> for specific studies\u003C/span>\u003Cspan>. \u003C/span>\u003Cspan>This role\u003C/span>\u003Cspan> is expected to coordinate daily work \u003C/span>\u003Cspan>independently \u003C/span>\u003Cspan>using patient centric practices and a quality-first approach. This is a mid-level individual contributor role with the expectation that the CSC\u003C/span>\u003Cspan>-R\u003C/span>\u003Cspan> has strong working knowledge of and experience in the clinical research industry\u003C/span>\u003Cspan> and excellent interpersonal skills\u003C/span>\u003Cspan>. \u003C/span>\u003Cspan> \u003C/span> \u003C/p>\n\n\n\u003Ch3>\u003Cstrong>How You'll Make An Impact\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Manage retention work for each assigned participant to deliver the highest quality customer experience within required program timelines \u003C/li>\n\u003Cli>Build strong rapport with participants within a virtual environment to help retain and engage them for future clinical studies \u003C/li>\n\u003Cli>Prepare participants to participate in clinical studies through education using provided educational materials  \u003C/li>\n\u003Cli>Understand when a participant requires more or less engagement and tailor their retention experience accordingly  \u003C/li>\n\u003Cli>Connect participants with study sites when sites have a study for which the participant may qualify  \u003C/li>\n\u003Cli>Organize and share lab and other test results with internal staff including PIs and recruitment team  \u003C/li>\n\u003Cli>Understand when to escalate lab and other test results to physicians for review and correctly follow program guides, SOPs, and other written instruction regarding health related escalations \u003C/li>\n\u003Cli>Manage and update participant retention activity in a dedicated tech management system in real time  \u003C/li>\n\u003Cli>Work effectively with other CSC-Rs, physicians, and sites \u003C/li>\n\u003Cli>Review and give input in the development of education materials for the retention program  \u003C/li>\n\u003Cli>Identify and implement new ways of retaining and engaging potential study participants  \u003C/li>\n\u003Cli>Schedule, prepare for, and facilitate participant calls in accordance with the program guidelines \u003C/li>\n\u003Cli>Analyze and understand study protocols in order to help match potential participants to them \u003C/li>\n\u003Cli>Additional duties and responsibilities may be assigned as needed  \u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>The Expertise Required\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Demonstrate professionalism in all situations and work effectively with a diverse group of individuals   \u003C/li>\n\u003Cli>Understand when issues require escalation  \u003C/li>\n\u003Cli>Proficient in research terminology and basic medical terminology  \u003C/li>\n\u003Cli>Understand the overall clinical development paradigm and excellent working knowledge of government regulations, GCP, and ALCOA-C  \u003C/li>\n\u003Cli>Strong organization and time management skills  \u003C/li>\n\u003Cli>High attention to detail  \u003C/li>\n\u003Cli>Effective communication over phone (proper speaking volume, clarity, speech cadence) \u003C/li>\n\u003Cli>Excellent customer service skills \u003C/li>\n\u003Cli>Warm, personable approach in communicating with others both verbally and in writing \u003C/li>\n\u003Cli>Ability to communicate the basics of clinical research related to patient education \u003C/li>\n\u003Cli>Ability to work effectively in a remote environment within minimal supervision \u003C/li>\n\u003Cli>In the event of potential work from home, proper home office set-up including a private space for participant communication and high-speed internet (at minimum: 100MB up and 15 MB down, 5 GHz router)  \u003C/li>\n\u003C/ul>\n\u003Ch3> \u003Cstrong>Certifications/Licenses, Education, and Experience:\u003C/strong>    \u003C/h3>\n\u003Cul>\n\u003Cli>Fluent in Portuguese, Spanish and/or English is a bonus \u003C/li>\n\u003Cli>At least 6 months of relevant clinical research experience  \u003C/li>\n\u003Cli>Experience working on high volume screening studies \u003C/li>\n\u003Cli>Experience with patient education and retention \u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>How We Work Together\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Location\u003C/strong>: Remote within Brazil\u003C/li>\n\u003Cli>\u003Cstrong>Travel\u003C/strong>: Minimal (<10%), planned in advance.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Benefits & Perks\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Paid Time Off (PTO) and Company Paid Holidays\u003C/li>\n\u003Cli>Medical, dental, and vision insurance plan options\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Diversity & Inclusion\u003C/strong>\u003C/p>\n\u003Cp>We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. \u003C/p>\n\u003Cp>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u003C/p>\n\u003Cp>Care Access is unable to sponsor work visas at this time.\u003C/p>\n\u003Cp>If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com\u003C/p>\n\u003Cp>Mandatory Employer Disclosures:\u003Cbr>\u003Cstrong>Notice to Illinois applicants:\u003C/strong> Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.\u003Cbr>\u003Cstrong>Notice to Connecticut applicants:\u003C/strong> Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.\u003Cbr>\u003Cstrong>Notice to Arizona, Georgia, Indiana, and North Dakota applicants:\u003C/strong> Care Access complies with applicable laws prohibiting smoking in and around places of employment.\u003Cbr>\u003Cstrong>Notice to Massachusetts applicants:\u003C/strong> It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003Cbr>\u003Cstrong>Notice to Rhode Island applicants: \u003C/strong>Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.\u003Cbr>\u003Cstrong>Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. \u003C/strong>\u003C/p>","About Care Access\nCare Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.\nWith programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.\nTo learn more about Care Access, visit www.CareAccess.com.How This Role Makes a Difference\n\nThe Central Study Coordinator – Retention (CSC-R) position combines clinical research and patient education skills into a singular role that delivers a strong customer experience for participants of patient programs, primarily the Future of Medicine program. The CSC-R acts as a virtual partner to individuals participating in the program and who are interested in learning more about clinical research. The CSC-R is accountable for ensuring the participants of the Future of Medicine are properly educated, retained, and considered for study participation. CSC-Rs do this several ways including but not limited to sharing and explaining lab results, conducting virtual consenting appointments, and pre-screening participants for specific studies. This role is expected to coordinate daily work independently using patient centric practices and a quality-first approach. This is a mid-level individual contributor role with the expectation that the CSC-R has strong working knowledge of and experience in the clinical research industry and excellent interpersonal skills.   \n\n\nHow You'll Make An Impact\n\nManage retention work for each assigned participant to deliver the highest quality customer experience within required program timelines \nBuild strong rapport with participants within a virtual environment to help retain and engage them for future clinical studies \nPrepare participants to participate in clinical studies through education using provided educational materials  \nUnderstand when a participant requires more or less engagement and tailor their retention experience accordingly  \nConnect participants with study sites when sites have a study for which the participant may qualify  \nOrganize and share lab and other test results with internal staff including PIs and recruitment team  \nUnderstand when to escalate lab and other test results to physicians for review and correctly follow program guides, SOPs, and other written instruction regarding health related escalations \nManage and update participant retention activity in a dedicated tech management system in real time  \nWork effectively with other CSC-Rs, physicians, and sites \nReview and give input in the development of education materials for the retention program  \nIdentify and implement new ways of retaining and engaging potential study participants  \nSchedule, prepare for, and facilitate participant calls in accordance with the program guidelines \nAnalyze and understand study protocols in order to help match potential participants to them \nAdditional duties and responsibilities may be assigned as needed  \n\nThe Expertise Required\n\nDemonstrate professionalism in all situations and work effectively with a diverse group of individuals   \nUnderstand when issues require escalation  \nProficient in research terminology and basic medical terminology  \nUnderstand the overall clinical development paradigm and excellent working knowledge of government regulations, GCP, and ALCOA-C  \nStrong organization and time management skills  \nHigh attention to detail  \nEffective communication over phone (proper speaking volume, clarity, speech cadence) \nExcellent customer service skills \nWarm, personable approach in communicating with others both verbally and in writing \nAbility to communicate the basics of clinical research related to patient education \nAbility to work effectively in a remote environment within minimal supervision \nIn the event of potential work from home, proper home office set-up including a private space for participant communication and high-speed internet (at minimum: 100MB up and 15 MB down, 5 GHz router)  \n\n Certifications/Licenses, Education, and Experience:    \n\nFluent in Portuguese, Spanish and/or English is a bonus \nAt least 6 months of relevant clinical research experience  \nExperience working on high volume screening studies \nExperience with patient education and retention \n\nHow We Work Together\n\nLocation: Remote within Brazil\nTravel: Minimal (\u003C10%), planned in advance.\n\nBenefits & Perks\n\nPaid Time Off (PTO) and Company Paid Holidays\nMedical, dental, and vision insurance plan options\n\nDiversity & Inclusion\nWe work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. \nWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\nCare Access is unable to sponsor work visas at this time.\nIf you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com\nMandatory Employer Disclosures:Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.",1778836983000,"2026-05-15 11:23:35","2026-04-20T14:08:22.000Z",{"jsonldValid":27,"jsonld":1436},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Central Study Coordinator - Retention\",\"description\":\"\u003Cp>\u003Cstrong>About Care Access\u003C/strong>\u003C/p>\\n\u003Cp>Care Access is working to make the future of health better for all. \u003Cstrong>With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. \u003C/strong>We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, \u003Cstrong>and contribute to the medical breakthroughs of tomorrow.\u003C/strong>\u003C/p>\\n\u003Cp>With programs like \u003Cem>Future of Medicine\u003C/em>, which makes advanced health screenings and research opportunities accessible to communities worldwide, and \u003Cem>Difference Makers\u003C/em>, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.\u003C/p>\\n\u003Cp>To learn more about Care Access, visit www.CareAccess.com.\u003C/p>\u003Ch3>\u003Cstrong>How This Role Makes a Difference\u003C/strong>\u003C/h3>\\n\\n\u003Cp>\u003Cspan>The \u003Cstrong>Central Study Coordinator \u003C/strong>\u003C/span>\u003Cspan>\u003Cstrong>– Retention\u003C/strong> \u003C/span>\u003Cspan>(CSC\u003C/span>\u003Cspan>-R\u003C/span>\u003Cspan>) position combines clinical research and \u003C/span>\u003Cspan>patient education\u003C/span>\u003Cspan> skills into a singular role that delivers a strong customer experience for\u003C/span>\u003Cspan> participants of patient programs\u003C/span>\u003Cspan>, \u003C/span>\u003Cspan>primarily the\u003C/span>\u003Cspan> Future of Medicine\u003C/span>\u003Cspan> program\u003C/span>\u003Cspan>. \u003C/span>\u003Cspan>The CSC\u003C/span>\u003Cspan>-R\u003C/span>\u003Cspan> acts as a virtual \u003C/span>\u003Cspan>partner to \u003C/span>\u003Cspan>individuals\u003C/span> \u003Cspan>participating\u003C/span>\u003Cspan> in the program and who are\u003C/span>\u003Cspan> interested in learning more about clinical \u003C/span>\u003Cspan>research\u003C/span>\u003Cspan>.\u003C/span> \u003Cspan>The CSC-R is accountable for ensuring the \u003C/span>\u003Cspan>participants\u003C/span>\u003Cspan> of the Future of Medicine are properly educated, \u003C/span>\u003Cspan>retained\u003C/span>\u003Cspan>, and \u003C/span>\u003Cspan>considered for study participation\u003C/span>\u003Cspan>. CSC-Rs do \u003C/span>\u003Cspan>this\u003C/span>\u003Cspan> several ways including but not limited \u003C/span>\u003Cspan>to\u003C/span> \u003Cspan>sharing and explaining lab results\u003C/span>\u003Cspan>,\u003C/span>\u003Cspan> conducting virtual consenting appointments, \u003C/span>\u003Cspan>and pre-screening \u003C/span>\u003Cspan>participants\u003C/span>\u003Cspan> for specific studies\u003C/span>\u003Cspan>. \u003C/span>\u003Cspan>This role\u003C/span>\u003Cspan> is expected to coordinate daily work \u003C/span>\u003Cspan>independently \u003C/span>\u003Cspan>using patient centric practices and a quality-first approach. This is a mid-level individual contributor role with the expectation that the CSC\u003C/span>\u003Cspan>-R\u003C/span>\u003Cspan> has strong working knowledge of and experience in the clinical research industry\u003C/span>\u003Cspan> and excellent interpersonal skills\u003C/span>\u003Cspan>. \u003C/span>\u003Cspan> \u003C/span> \u003C/p>\\n\\n\\n\u003Ch3>\u003Cstrong>How You'll Make An Impact\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>Manage retention work for each assigned participant to deliver the highest quality customer experience within required program timelines \u003C/li>\\n\u003Cli>Build strong rapport with participants within a virtual environment to help retain and engage them for future clinical studies \u003C/li>\\n\u003Cli>Prepare participants to participate in clinical studies through education using provided educational materials  \u003C/li>\\n\u003Cli>Understand when a participant requires more or less engagement and tailor their retention experience accordingly  \u003C/li>\\n\u003Cli>Connect participants with study sites when sites have a study for which the participant may qualify  \u003C/li>\\n\u003Cli>Organize and share lab and other test results with internal staff including PIs and recruitment team  \u003C/li>\\n\u003Cli>Understand when to escalate lab and other test results to physicians for review and correctly follow program guides, SOPs, and other written instruction regarding health related escalations \u003C/li>\\n\u003Cli>Manage and update participant retention activity in a dedicated tech management system in real time  \u003C/li>\\n\u003Cli>Work effectively with other CSC-Rs, physicians, and sites \u003C/li>\\n\u003Cli>Review and give input in the development of education materials for the retention program  \u003C/li>\\n\u003Cli>Identify and implement new ways of retaining and engaging potential study participants  \u003C/li>\\n\u003Cli>Schedule, prepare for, and facilitate participant calls in accordance with the program guidelines \u003C/li>\\n\u003Cli>Analyze and understand study protocols in order to help match potential participants to them \u003C/li>\\n\u003Cli>Additional duties and responsibilities may be assigned as needed  \u003C/li>\\n\u003C/ul>\\n\u003Ch3>\u003Cstrong>The Expertise Required\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>Demonstrate professionalism in all situations and work effectively with a diverse group of individuals   \u003C/li>\\n\u003Cli>Understand when issues require escalation  \u003C/li>\\n\u003Cli>Proficient in research terminology and basic medical terminology  \u003C/li>\\n\u003Cli>Understand the overall clinical development paradigm and excellent working knowledge of government regulations, GCP, and ALCOA-C  \u003C/li>\\n\u003Cli>Strong organization and time management skills  \u003C/li>\\n\u003Cli>High attention to detail  \u003C/li>\\n\u003Cli>Effective communication over phone (proper speaking volume, clarity, speech cadence) \u003C/li>\\n\u003Cli>Excellent customer service skills \u003C/li>\\n\u003Cli>Warm, personable approach in communicating with others both verbally and in writing \u003C/li>\\n\u003Cli>Ability to communicate the basics of clinical research related to patient education \u003C/li>\\n\u003Cli>Ability to work effectively in a remote environment within minimal supervision \u003C/li>\\n\u003Cli>In the event of potential work from home, proper home office set-up including a private space for participant communication and high-speed internet (at minimum: 100MB up and 15 MB down, 5 GHz router)  \u003C/li>\\n\u003C/ul>\\n\u003Ch3> \u003Cstrong>Certifications/Licenses, Education, and Experience:\u003C/strong>    \u003C/h3>\\n\u003Cul>\\n\u003Cli>Fluent in Portuguese, Spanish and/or English is a bonus \u003C/li>\\n\u003Cli>At least 6 months of relevant clinical research experience  \u003C/li>\\n\u003Cli>Experience working on high volume screening studies \u003C/li>\\n\u003Cli>Experience with patient education and retention \u003C/li>\\n\u003C/ul>\\n\u003Ch3>\u003Cstrong>How We Work Together\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Location\u003C/strong>: Remote within Brazil\u003C/li>\\n\u003Cli>\u003Cstrong>Travel\u003C/strong>: Minimal (<10%), planned in advance.\u003C/li>\\n\u003C/ul>\\n\u003Ch3>\u003Cstrong>Benefits & Perks\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>Paid Time Off (PTO) and Company Paid Holidays\u003C/li>\\n\u003Cli>Medical, dental, and vision insurance plan options\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Diversity & Inclusion\u003C/strong>\u003C/p>\\n\u003Cp>We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. \u003C/p>\\n\u003Cp>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u003C/p>\\n\u003Cp>Care Access is unable to sponsor work visas at this time.\u003C/p>\\n\u003Cp>If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com\u003C/p>\\n\u003Cp>Mandatory Employer Disclosures:\u003Cbr>\u003Cstrong>Notice to Illinois applicants:\u003C/strong> Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.\u003Cbr>\u003Cstrong>Notice to Connecticut applicants:\u003C/strong> Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.\u003Cbr>\u003Cstrong>Notice to Arizona, Georgia, Indiana, and North Dakota applicants:\u003C/strong> Care Access complies with applicable laws prohibiting smoking in and around places of employment.\u003Cbr>\u003Cstrong>Notice to Massachusetts applicants:\u003C/strong> It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003Cbr>\u003Cstrong>Notice to Rhode Island applicants: \u003C/strong>Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.\u003Cbr>\u003Cstrong>Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. \u003C/strong>\u003C/p>\",\"datePosted\":\"2026-04-20T14:08:22.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Care Access\",\"sameAs\":\"http://www.CareAccess.com\",\"logo\":\"https://logo.clearbit.com/CareAccess.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Care Access\",\"value\":\"38e41138ec2934d9e3f03c0a7ad1cc8b6deb2cf02ca1cb45410c55e76a126483\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Brazil-Home Office\",\"addressCountry\":\"BR\"}}}",{"id":1438,"slug":1439,"title":788,"companyname":1440,"companylogo":88,"city":1441,"country":1442,"remote":27,"employmentType":1443,"department":18,"content_html":1444,"content_text":1445,"years":21,"createdAt":1446,"updatedAtISO":1447,"postedAtISO":1448,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":1449,"schema":1450},"b09e9ed67dfa517ba71931d4a5a0a56ef2db87d52f8e7247181432a81f9986c1","crm-administrator-at-flipdish-8e242bfe2e","flipdish","Argentina - Buenos Aires (Remote)","Argentina",[17],"\u003Cp>At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by offering powerful, simple-to-use tech solutions backed by real human support. Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.\u003C/p>\n\u003Ch3>About the role\u003C/h3>\n\u003Cp>We’re looking for a Salesforce Administrator to support the day-to-day operation of Salesforce across Flipdish’s Commercial teams (Sales, Customer Success, Onboarding and Commercial Operations). You’ll help users get timely support, keep data and processes clean, and make controlled configuration changes within scope - partnering closely with the Revenue Systems Lead as you grow your admin capability.\u003C/p>\n\u003Ch2>What you’ll own\u003C/h2>\n\u003Cul>\n\u003Cli>Provide day-to-day Salesforce support for Commercial users (queries, issues, access requests) with clear updates and ownership.\u003C/li>\n\u003Cli>Troubleshoot issues and escalate effectively to the Revenue Systems Lead with notes, examples and investigation completed.\u003C/li>\n\u003Cli>Handle routine admin work (users, permissions, fields, layouts, list views, reports/dashboards) and small config changes within scope.\u003C/li>\n\u003Cli>Improve data quality by identifying recurring issues, duplicates/inconsistencies, and proposing practical fixes/guidance.\u003C/li>\n\u003Cli>Support controlled change: testing/UAT support, release checks, and documentation of what changed.\u003C/li>\n\u003Cli>Create and maintain lightweight docs/playbooks so common requests can be self-served.\u003C/li>\n\u003Cli>Challenge poor decisions and propose better ways of working. Constructive challenge is a responsibility - prioritising harmony over truth or progress is a failure of responsibility.\u003C/li>\n\u003C/ul>\n\u003Ch2>What success looks like\u003C/h2>\n\u003Cul>\n\u003Cli>Commercial users get faster, clearer, more consistent Salesforce support.\u003C/li>\n\u003Cli>Routine admin workload is reliably handled without relying solely on the Revenue Systems Lead.\u003C/li>\n\u003Cli>Data quality improves through better guidance and \u003Cstrong>proactive\u003C/strong> issue spotting.\u003C/li>\n\u003Cli>Escalations arrive with strong context, speeding up resolution of complex issues.\u003C/li>\n\u003C/ul>\n\u003Ch2>About you\u003C/h2>\n\u003Cp>You’ll thrive in this role if you:\u003C/p>\n\u003Cul>\n\u003Cli>Have hands-on Salesforce admin experience (role-based or project-based) and experience supporting Sales/CS/Onboarding teams.\u003C/li>\n\u003Cli>Understand core admin concepts (objects/fields, permissions, users, reports/dashboards) with exposure to Flow, validation rules and permission sets.\u003C/li>\n\u003Cli>Communicate clearly with end users and enjoy practical problem solving and working with the team to achieve an outcome.\u003C/li>\n\u003Cli>Work with care and structure (data quality, access changes, documentation).\u003C/li>\n\u003Cli>Take ownership, ask for help when needed, and challenge poor decisions constructively.\u003C/li>\n\u003C/ul>\n\u003Cp>The following would help you stand out:\u003C/p>\n\u003Cul>\n\u003Cli>Salesforce Admin certifications.\u003C/li>\n\u003Cli>Apex coding / LWC experience\u003C/li>\n\u003Cli>Experience working with tools such as Jira, Slack, Notion, HubSpot, PandaDoc, Stripe or other commercial systems.\u003C/li>\n\u003C/ul>\n\u003Ch2>What you get\u003C/h2>\n\u003Cp>We’re a growing startup and we pride ourselves on providing unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher! Time off and team connection includes 33 days annual leave plus public holidays, plus company days (for example, Summer Fridays), along with team meet-ups and company events.\u003C/p>\n\u003Ch2>Interview process\u003C/h2>\n\u003Cp>Here’s what you can expect throughout the interview process.\u003C/p>\n\u003Col>\n\u003Cli>\u003Cstrong>Recruiter screening call (15 minutes)\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Hiring manager interview (45 minutes)\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Technical Interview (60 minutes)\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Culture Fit Interview (60 minutes)\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Reference checks\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Ch2>Our culture\u003C/h2>\n\u003Cp>At Flipdish, we’re on the side of independent restaurant and takeaway owners, running busy operations on tight margins with rising costs, staffing challenges, and an increasingly demanding customer base. Our job is to make their lives easier with technology that’s powerful, satisfyingly simple, and backed by real human support.\u003C/p>\n\u003Cp>Our integrated ecosystem, spanning online ordering, marketing, loyalty, point of sale, menu optimisation, and operational automation, helps restaurants grow while staying in control.We’re an AI-first company, and we use it to help our customers get better outcomes, faster ordering, smarter marketing, and smoother operations, so owners and teams can spend more time on what matters.\u003C/p>\n\u003Cp>Inside the company, we value ownership and clarity, with a friendly, people-led culture behind it. We trust our people to help shape what kind of employer Flipdish is, not just follow a script. Transparency is huge for us: we listen to each other, and create the space for people to grow (with balance, not burnout). We’re focused on impact and team energy, not “being seen”. You’ll have meaningful scope, work closely with smart people across teams, and be trusted to make things better as Flipdish scales.\u003C/p>\n\u003Cp>If you’d like to read more about interviewing at Flipdish, please check out our Interviewing at Flipdish guide.\u003C/p>","At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by offering powerful, simple-to-use tech solutions backed by real human support. Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.\nAbout the role\nWe’re looking for a Salesforce Administrator to support the day-to-day operation of Salesforce across Flipdish’s Commercial teams (Sales, Customer Success, Onboarding and Commercial Operations). You’ll help users get timely support, keep data and processes clean, and make controlled configuration changes within scope - partnering closely with the Revenue Systems Lead as you grow your admin capability.\nWhat you’ll own\n\nProvide day-to-day Salesforce support for Commercial users (queries, issues, access requests) with clear updates and ownership.\nTroubleshoot issues and escalate effectively to the Revenue Systems Lead with notes, examples and investigation completed.\nHandle routine admin work (users, permissions, fields, layouts, list views, reports/dashboards) and small config changes within scope.\nImprove data quality by identifying recurring issues, duplicates/inconsistencies, and proposing practical fixes/guidance.\nSupport controlled change: testing/UAT support, release checks, and documentation of what changed.\nCreate and maintain lightweight docs/playbooks so common requests can be self-served.\nChallenge poor decisions and propose better ways of working. Constructive challenge is a responsibility - prioritising harmony over truth or progress is a failure of responsibility.\n\nWhat success looks like\n\nCommercial users get faster, clearer, more consistent Salesforce support.\nRoutine admin workload is reliably handled without relying solely on the Revenue Systems Lead.\nData quality improves through better guidance and proactive issue spotting.\nEscalations arrive with strong context, speeding up resolution of complex issues.\n\nAbout you\nYou’ll thrive in this role if you:\n\nHave hands-on Salesforce admin experience (role-based or project-based) and experience supporting Sales/CS/Onboarding teams.\nUnderstand core admin concepts (objects/fields, permissions, users, reports/dashboards) with exposure to Flow, validation rules and permission sets.\nCommunicate clearly with end users and enjoy practical problem solving and working with the team to achieve an outcome.\nWork with care and structure (data quality, access changes, documentation).\nTake ownership, ask for help when needed, and challenge poor decisions constructively.\n\nThe following would help you stand out:\n\nSalesforce Admin certifications.\nApex coding / LWC experience\nExperience working with tools such as Jira, Slack, Notion, HubSpot, PandaDoc, Stripe or other commercial systems.\n\nWhat you get\nWe’re a growing startup and we pride ourselves on providing unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher! Time off and team connection includes 33 days annual leave plus public holidays, plus company days (for example, Summer Fridays), along with team meet-ups and company events.\nInterview process\nHere’s what you can expect throughout the interview process.\n\nRecruiter screening call (15 minutes)\nHiring manager interview (45 minutes)\nTechnical Interview (60 minutes)\nCulture Fit Interview (60 minutes)\nReference checks\n\nOur culture\nAt Flipdish, we’re on the side of independent restaurant and takeaway owners, running busy operations on tight margins with rising costs, staffing challenges, and an increasingly demanding customer base. Our job is to make their lives easier with technology that’s powerful, satisfyingly simple, and backed by real human support.\nOur integrated ecosystem, spanning online ordering, marketing, loyalty, point of sale, menu optimisation, and operational automation, helps restaurants grow while staying in control.We’re an AI-first company, and we use it to help our customers get better outcomes, faster ordering, smarter marketing, and smoother operations, so owners and teams can spend more time on what matters.\nInside the company, we value ownership and clarity, with a friendly, people-led culture behind it. We trust our people to help shape what kind of employer Flipdish is, not just follow a script. Transparency is huge for us: we listen to each other, and create the space for people to grow (with balance, not burnout). We’re focused on impact and team energy, not “being seen”. You’ll have meaningful scope, work closely with smart people across teams, and be trusted to make things better as Flipdish scales.\nIf you’d like to read more about interviewing at Flipdish, please check out our Interviewing at Flipdish guide.",1778815457000,"2026-05-15 05:25:05","2026-05-14T14:33:25.000Z","ARS",{"jsonldValid":27,"jsonld":1451},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Administrator\",\"description\":\"\u003Cp>At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by offering powerful, simple-to-use tech solutions backed by real human support. Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.\u003C/p>\\n\u003Ch3>About the role\u003C/h3>\\n\u003Cp>We’re looking for a Salesforce Administrator to support the day-to-day operation of Salesforce across Flipdish’s Commercial teams (Sales, Customer Success, Onboarding and Commercial Operations). You’ll help users get timely support, keep data and processes clean, and make controlled configuration changes within scope - partnering closely with the Revenue Systems Lead as you grow your admin capability.\u003C/p>\\n\u003Ch2>What you’ll own\u003C/h2>\\n\u003Cul>\\n\u003Cli>Provide day-to-day Salesforce support for Commercial users (queries, issues, access requests) with clear updates and ownership.\u003C/li>\\n\u003Cli>Troubleshoot issues and escalate effectively to the Revenue Systems Lead with notes, examples and investigation completed.\u003C/li>\\n\u003Cli>Handle routine admin work (users, permissions, fields, layouts, list views, reports/dashboards) and small config changes within scope.\u003C/li>\\n\u003Cli>Improve data quality by identifying recurring issues, duplicates/inconsistencies, and proposing practical fixes/guidance.\u003C/li>\\n\u003Cli>Support controlled change: testing/UAT support, release checks, and documentation of what changed.\u003C/li>\\n\u003Cli>Create and maintain lightweight docs/playbooks so common requests can be self-served.\u003C/li>\\n\u003Cli>Challenge poor decisions and propose better ways of working. Constructive challenge is a responsibility - prioritising harmony over truth or progress is a failure of responsibility.\u003C/li>\\n\u003C/ul>\\n\u003Ch2>What success looks like\u003C/h2>\\n\u003Cul>\\n\u003Cli>Commercial users get faster, clearer, more consistent Salesforce support.\u003C/li>\\n\u003Cli>Routine admin workload is reliably handled without relying solely on the Revenue Systems Lead.\u003C/li>\\n\u003Cli>Data quality improves through better guidance and \u003Cstrong>proactive\u003C/strong> issue spotting.\u003C/li>\\n\u003Cli>Escalations arrive with strong context, speeding up resolution of complex issues.\u003C/li>\\n\u003C/ul>\\n\u003Ch2>About you\u003C/h2>\\n\u003Cp>You’ll thrive in this role if you:\u003C/p>\\n\u003Cul>\\n\u003Cli>Have hands-on Salesforce admin experience (role-based or project-based) and experience supporting Sales/CS/Onboarding teams.\u003C/li>\\n\u003Cli>Understand core admin concepts (objects/fields, permissions, users, reports/dashboards) with exposure to Flow, validation rules and permission sets.\u003C/li>\\n\u003Cli>Communicate clearly with end users and enjoy practical problem solving and working with the team to achieve an outcome.\u003C/li>\\n\u003Cli>Work with care and structure (data quality, access changes, documentation).\u003C/li>\\n\u003Cli>Take ownership, ask for help when needed, and challenge poor decisions constructively.\u003C/li>\\n\u003C/ul>\\n\u003Cp>The following would help you stand out:\u003C/p>\\n\u003Cul>\\n\u003Cli>Salesforce Admin certifications.\u003C/li>\\n\u003Cli>Apex coding / LWC experience\u003C/li>\\n\u003Cli>Experience working with tools such as Jira, Slack, Notion, HubSpot, PandaDoc, Stripe or other commercial systems.\u003C/li>\\n\u003C/ul>\\n\u003Ch2>What you get\u003C/h2>\\n\u003Cp>We’re a growing startup and we pride ourselves on providing unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher! Time off and team connection includes 33 days annual leave plus public holidays, plus company days (for example, Summer Fridays), along with team meet-ups and company events.\u003C/p>\\n\u003Ch2>Interview process\u003C/h2>\\n\u003Cp>Here’s what you can expect throughout the interview process.\u003C/p>\\n\u003Col>\\n\u003Cli>\u003Cstrong>Recruiter screening call (15 minutes)\u003C/strong>\u003C/li>\\n\u003Cli>\u003Cstrong>Hiring manager interview (45 minutes)\u003C/strong>\u003C/li>\\n\u003Cli>\u003Cstrong>Technical Interview (60 minutes)\u003C/strong>\u003C/li>\\n\u003Cli>\u003Cstrong>Culture Fit Interview (60 minutes)\u003C/strong>\u003C/li>\\n\u003Cli>\u003Cstrong>Reference checks\u003C/strong>\u003C/li>\\n\u003C/ol>\\n\u003Ch2>Our culture\u003C/h2>\\n\u003Cp>At Flipdish, we’re on the side of independent restaurant and takeaway owners, running busy operations on tight margins with rising costs, staffing challenges, and an increasingly demanding customer base. Our job is to make their lives easier with technology that’s powerful, satisfyingly simple, and backed by real human support.\u003C/p>\\n\u003Cp>Our integrated ecosystem, spanning online ordering, marketing, loyalty, point of sale, menu optimisation, and operational automation, helps restaurants grow while staying in control.We’re an AI-first company, and we use it to help our customers get better outcomes, faster ordering, smarter marketing, and smoother operations, so owners and teams can spend more time on what matters.\u003C/p>\\n\u003Cp>Inside the company, we value ownership and clarity, with a friendly, people-led culture behind it. We trust our people to help shape what kind of employer Flipdish is, not just follow a script. Transparency is huge for us: we listen to each other, and create the space for people to grow (with balance, not burnout). We’re focused on impact and team energy, not “being seen”. You’ll have meaningful scope, work closely with smart people across teams, and be trusted to make things better as Flipdish scales.\u003C/p>\\n\u003Cp>If you’d like to read more about interviewing at Flipdish, please check out our Interviewing at Flipdish guide.\u003C/p>\",\"datePosted\":\"2026-05-14T14:33:25.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"flipdish\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"flipdish\",\"value\":\"b09e9ed67dfa517ba71931d4a5a0a56ef2db87d52f8e7247181432a81f9986c1\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Argentina\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"AR\"}}}",{"id":1453,"slug":1454,"title":386,"companyname":1455,"companylogo":1456,"companyTagline":1457,"companyIndustry":1395,"city":1458,"country":1458,"remote":15,"employmentType":1459,"department":18,"content_html":1460,"content_text":1461,"years":21,"createdAt":1446,"updatedAtISO":1447,"postedAtISO":1462,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1463},"661e86e200ecbdb8d1588a272628f44b924a6405f02c534379f2a70a1480f77e","crm-manager-at-philips-2b05ff6340","Philips","https://logo.clearbit.com/philips.com","Better care for more people. 💙","Shanghai",[17],"\u003Ch3>Job Title\u003C/h3>CRM Manager\u003Ch3>Job Description\u003C/h3>\u003Cp>Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.\u003C/p>\u003Cp>But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.\u003C/p>\u003Cp>The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.\u003C/p>\u003Cp>\u003Cb>You are responsible for\u003C/b>\u003C/p>\u003Cul>\u003Cli>Plan and deliver Social CRM strategies & programs, and manage the Social CRM Platform Implement and optimize the CRM platform use to successfully enhance consumer loyalty and retention rate, as well as to improve prospect acquisition.\u003C/li>\u003Cli>Well connect with Marketing to develop CRM marketing strategy and plan, activate CRM users of recruitment and engagement, supports business growth.\u003C/li>\u003Cli>Identify key data needs of Consumer Marketing team and contribute to strategy on segmentation and audience targeting, anticipating future growth of business.\u003C/li>\u003Cli>Provide strategic recommendations on target audiences, frequency, and channels based on database analysis, knowledge of marketing capabilities, as well as performance of previous campaigns.\u003C/li>\u003Cli>Contribute to brand profitable growth by designing and implementing Social CRM solutions to engage, retain, upsell &recruit consumers and leverage insight and data.\u003C/li>\u003Cli>Provide regular tracking and analysis on customer database and develop action plan to maximize business opportunities.\u003C/li>\u003Cli>Sort out sales needs and generate insightful CRM report to support cross function team (sale, content, marketing, etc.) for improvement action.\u003C/li>\u003Cli>Formulate CRM membership and its operation plan for various channels, track and review its optimization.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>To succeed in this role, you’ll need a customer-first attitude and the following\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum 7 years of CRM experience, familiar with EC-CRM\u003C/li>\u003Cli>Bachelor's degree or above\u003C/li>\u003Cli>Experience working in leading consumer brands company\u003C/li>\u003Cli>Excellent communication and interpersonal skills\u003C/li>\u003Cli>Strong data analytics skills & market insight\u003C/li>\u003Cli>Entrepreneurial, digitally savvy, creative and experimental in the approach to problem solving, with exceptional analytical and critical thinking skills.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>How we work at Philips\u003C/b>\u003Cbr>Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 4 days working from the office and 1 day from home.\u003C/p>\u003Cp>\u003Cb>Why should you join Philips?\u003C/b>\u003Cbr>Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.\u003C/p>","Job TitleCRM ManagerJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.You are responsible forPlan and deliver Social CRM strategies & programs, and manage the Social CRM Platform Implement and optimize the CRM platform use to successfully enhance consumer loyalty and retention rate, as well as to improve prospect acquisition.Well connect with Marketing to develop CRM marketing strategy and plan, activate CRM users of recruitment and engagement, supports business growth.Identify key data needs of Consumer Marketing team and contribute to strategy on segmentation and audience targeting, anticipating future growth of business.Provide strategic recommendations on target audiences, frequency, and channels based on database analysis, knowledge of marketing capabilities, as well as performance of previous campaigns.Contribute to brand profitable growth by designing and implementing Social CRM solutions to engage, retain, upsell &recruit consumers and leverage insight and data.Provide regular tracking and analysis on customer database and develop action plan to maximize business opportunities.Sort out sales needs and generate insightful CRM report to support cross function team (sale, content, marketing, etc.) for improvement action.Formulate CRM membership and its operation plan for various channels, track and review its optimization.To succeed in this role, you’ll need a customer-first attitude and the followingMinimum 7 years of CRM experience, familiar with EC-CRMBachelor's degree or aboveExperience working in leading consumer brands companyExcellent communication and interpersonal skillsStrong data analytics skills & market insightEntrepreneurial, digitally savvy, creative and experimental in the approach to problem solving, with exceptional analytical and critical thinking skills.How we work at PhilipsOur newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 4 days working from the office and 1 day from home.Why should you join Philips?Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.","2026-05-15T03:25:05.000Z",{"jsonldValid":27,"jsonld":1464},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Manager\",\"description\":\"\u003Ch3>Job Title\u003C/h3>CRM Manager\u003Ch3>Job Description\u003C/h3>\u003Cp>Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.\u003C/p>\u003Cp>But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.\u003C/p>\u003Cp>The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.\u003C/p>\u003Cp>\u003Cb>You are responsible for\u003C/b>\u003C/p>\u003Cul>\u003Cli>Plan and deliver Social CRM strategies & programs, and manage the Social CRM Platform Implement and optimize the CRM platform use to successfully enhance consumer loyalty and retention rate, as well as to improve prospect acquisition.\u003C/li>\u003Cli>Well connect with Marketing to develop CRM marketing strategy and plan, activate CRM users of recruitment and engagement, supports business growth.\u003C/li>\u003Cli>Identify key data needs of Consumer Marketing team and contribute to strategy on segmentation and audience targeting, anticipating future growth of business.\u003C/li>\u003Cli>Provide strategic recommendations on target audiences, frequency, and channels based on database analysis, knowledge of marketing capabilities, as well as performance of previous campaigns.\u003C/li>\u003Cli>Contribute to brand profitable growth by designing and implementing Social CRM solutions to engage, retain, upsell &recruit consumers and leverage insight and data.\u003C/li>\u003Cli>Provide regular tracking and analysis on customer database and develop action plan to maximize business opportunities.\u003C/li>\u003Cli>Sort out sales needs and generate insightful CRM report to support cross function team (sale, content, marketing, etc.) for improvement action.\u003C/li>\u003Cli>Formulate CRM membership and its operation plan for various channels, track and review its optimization.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>To succeed in this role, you’ll need a customer-first attitude and the following\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum 7 years of CRM experience, familiar with EC-CRM\u003C/li>\u003Cli>Bachelor's degree or above\u003C/li>\u003Cli>Experience working in leading consumer brands company\u003C/li>\u003Cli>Excellent communication and interpersonal skills\u003C/li>\u003Cli>Strong data analytics skills & market insight\u003C/li>\u003Cli>Entrepreneurial, digitally savvy, creative and experimental in the approach to problem solving, with exceptional analytical and critical thinking skills.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>How we work at Philips\u003C/b>\u003Cbr>Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 4 days working from the office and 1 day from home.\u003C/p>\u003Cp>\u003Cb>Why should you join Philips?\u003C/b>\u003Cbr>Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.\u003C/p>\",\"datePosted\":\"2026-05-15T03:25:05.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Philips\",\"sameAs\":\"https://www.philips.com/a-w/about.html\",\"logo\":\"https://logo.clearbit.com/philips.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Philips\",\"value\":\"661e86e200ecbdb8d1588a272628f44b924a6405f02c534379f2a70a1480f77e\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Shanghai\",\"addressCountry\":\"Shanghai\"}}}",{"id":1466,"slug":1467,"title":1468,"companyname":1469,"companylogo":1470,"companyTagline":1471,"companyIndustry":154,"city":1472,"country":68,"remote":15,"employmentType":1473,"department":18,"content_html":1474,"content_text":1475,"years":21,"createdAt":1446,"updatedAtISO":1447,"postedAtISO":1462,"hasSalary":15,"salaryMin":1476,"salaryMax":1477,"currency":76,"schema":1478},"99b27274159dbb0ad3006c5dd97a71ae28c753bad4e3c53e1f41ca2b37d1b222","marketing-manager-crm-at-pattison-food-group-8fad77f00a","Marketing Manager, CRM","Pattison Food Group","https://logo.clearbit.com/","A Jim Pattison business with nearly 300 retail locations and more than 30,000 team members passionate about giving back.","Langley Office - Langley BC",[17],"\u003Cp>Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.\u003C/p>\u003Cp>Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members.\u003C/p>\u003Cp>We have an exciting opportunity for a full-time\u003Cb> Marketing M\u003C/b>\u003Cb>anager, CRM \u003C/b>to join our More Rewards team in \u003Cb>Langley, BC. \u003C/b> \u003C/p>\u003Cp>Reporting to the \u003Cb>Senior Manager, Marketing and CRM\u003C/b>, you will be responsible for driving omnichannel engagement of loyalty members across partners and the broader coalition loyalty platform ecosystem.  You will be responsible for delivering exceptional customer experiences across all digital touchpoints with a keen focus on accelerating the business objectives of loyalty partners, including driving revenue, accelerating growth, and increasing engagement across 3.5M members and partners’ core products/services. \u003C/p>\u003Cp>\u003Cbr>\u003Cb>You will be responsible for:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Partnering with IT and Marketing in the implementation of multichannel marketing tools and processes.\u003C/li>\u003Cli>Developing and overseeing multichannel marketing strategies across various digital channels including email, text, app notifications, etc. that drive in-store and online sales.\u003C/li>\u003Cli>Creating personalization strategies and plans with Loyalty Partners to drive the Loyalty business, meeting sales objectives and building a mutually beneficial partnership with partners.\u003C/li>\u003Cli>Driving 1:1 personalization strategy and identifying new segment opportunities.\u003C/li>\u003Cli>Working closely with the Analytics team to understand consumer segmentation, behaviour, and identify consumer insights to leverage in lifecycle marketing.\u003C/li>\u003Cli>Developing KPI’s to measure complex campaign effectiveness and make recommendations on optimization opportunities.\u003C/li>\u003Cli>Continuously evaluating best practices, methodology, and tools and seeking to improve deliverables to maintain alignment with business needs.\u003C/li>\u003Cli>Overseeing CRM team of four and 8+ grocery banners ensuring quality and messaging alignment across all.\u003Cbr> \u003C/li>\u003C/ul>\u003Cp>\u003Cb>You have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>5-10 years of experience in an e-mail marketing and automation role within the retail or B2C environment.  \u003C/li>\u003Cli>Experience coaching or leading a team.\u003C/li>\u003Cli>A bachelor’s Degree in marketing, advertising, or related field or equivalent experience is preferred.  \u003C/li>\u003Cli>Previous experience owning email campaigns from start to full flight. \u003C/li>\u003Cli>Experience with enterprise-level email service providers (Bloomreach, Salesforce Marketing Cloud, Adobe Journey Optimizer/Adobe Experience Cloud).  \u003C/li>\u003C/ul>\u003Cp>\u003Cb>You are:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Self-aware, empathetic, and possess a high level of Emotional Intelligence (EQ).\u003C/li>\u003Cli>A data-driven decision-maker comfortable with analyzing and interpreting marketing data. \u003C/li>\u003Cli>Familiar with the latest trends, technologies, and methodologies in digital marketing, social media, search engine optimization, and performance marketing. \u003C/li>\u003Cli>A project manager with strong multitasking skills, capable of handling multiple campaigns simultaneously. \u003C/li>\u003Cli>An excellent communicator with a creative mindset and ability to ideate and execute compelling content. \u003C/li>\u003Cli>Able to build and maintain essential relationships across all business functions.  \u003C/li>\u003C/ul>\u003Cp>\u003Cb>What we offer:\u003C/b>\u003C/p>\u003Cp>In addition to \u003Cb>a highly competitive salary\u003C/b>, we offer a great range of \u003Cb>benefits\u003C/b>, a \u003Cb>company pension plan,\u003C/b> \u003Cb>free parking, exclusive team member offers, and opportunities for development and career progression.\u003C/b>\u003C/p>\u003Cp>If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!\u003C/p>\u003Cp>IND6\u003C/p>\u003Cp>\u003Cb>Compensation Details:\u003C/b>\u003C/p>$88,643.00 - $118,190.00\u003Cp>The compensation offered for this position will take into consideration location, education, skills, experience and other factors.\u003C/p>","Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members.We have an exciting opportunity for a full-time Marketing Manager, CRM to join our More Rewards team in Langley, BC.  Reporting to the Senior Manager, Marketing and CRM, you will be responsible for driving omnichannel engagement of loyalty members across partners and the broader coalition loyalty platform ecosystem.  You will be responsible for delivering exceptional customer experiences across all digital touchpoints with a keen focus on accelerating the business objectives of loyalty partners, including driving revenue, accelerating growth, and increasing engagement across 3.5M members and partners’ core products/services. You will be responsible for:Partnering with IT and Marketing in the implementation of multichannel marketing tools and processes.Developing and overseeing multichannel marketing strategies across various digital channels including email, text, app notifications, etc. that drive in-store and online sales.Creating personalization strategies and plans with Loyalty Partners to drive the Loyalty business, meeting sales objectives and building a mutually beneficial partnership with partners.Driving 1:1 personalization strategy and identifying new segment opportunities.Working closely with the Analytics team to understand consumer segmentation, behaviour, and identify consumer insights to leverage in lifecycle marketing.Developing KPI’s to measure complex campaign effectiveness and make recommendations on optimization opportunities.Continuously evaluating best practices, methodology, and tools and seeking to improve deliverables to maintain alignment with business needs.Overseeing CRM team of four and 8+ grocery banners ensuring quality and messaging alignment across all. You have:5-10 years of experience in an e-mail marketing and automation role within the retail or B2C environment.  Experience coaching or leading a team.A bachelor’s Degree in marketing, advertising, or related field or equivalent experience is preferred.  Previous experience owning email campaigns from start to full flight. Experience with enterprise-level email service providers (Bloomreach, Salesforce Marketing Cloud, Adobe Journey Optimizer/Adobe Experience Cloud).  You are:Self-aware, empathetic, and possess a high level of Emotional Intelligence (EQ).A data-driven decision-maker comfortable with analyzing and interpreting marketing data. Familiar with the latest trends, technologies, and methodologies in digital marketing, social media, search engine optimization, and performance marketing. A project manager with strong multitasking skills, capable of handling multiple campaigns simultaneously. An excellent communicator with a creative mindset and ability to ideate and execute compelling content. Able to build and maintain essential relationships across all business functions.  What we offer:In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!IND6Compensation Details:$88,643.00 - $118,190.00The compensation offered for this position will take into consideration location, education, skills, experience and other factors.",88643,118190,{"jsonldValid":27,"jsonld":1479},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Marketing Manager, CRM\",\"description\":\"\u003Cp>Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.\u003C/p>\u003Cp>Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members.\u003C/p>\u003Cp>We have an exciting opportunity for a full-time\u003Cb> Marketing M\u003C/b>\u003Cb>anager, CRM \u003C/b>to join our More Rewards team in \u003Cb>Langley, BC. \u003C/b> \u003C/p>\u003Cp>Reporting to the \u003Cb>Senior Manager, Marketing and CRM\u003C/b>, you will be responsible for driving omnichannel engagement of loyalty members across partners and the broader coalition loyalty platform ecosystem.  You will be responsible for delivering exceptional customer experiences across all digital touchpoints with a keen focus on accelerating the business objectives of loyalty partners, including driving revenue, accelerating growth, and increasing engagement across 3.5M members and partners’ core products/services. \u003C/p>\u003Cp>\u003Cbr>\u003Cb>You will be responsible for:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Partnering with IT and Marketing in the implementation of multichannel marketing tools and processes.\u003C/li>\u003Cli>Developing and overseeing multichannel marketing strategies across various digital channels including email, text, app notifications, etc. that drive in-store and online sales.\u003C/li>\u003Cli>Creating personalization strategies and plans with Loyalty Partners to drive the Loyalty business, meeting sales objectives and building a mutually beneficial partnership with partners.\u003C/li>\u003Cli>Driving 1:1 personalization strategy and identifying new segment opportunities.\u003C/li>\u003Cli>Working closely with the Analytics team to understand consumer segmentation, behaviour, and identify consumer insights to leverage in lifecycle marketing.\u003C/li>\u003Cli>Developing KPI’s to measure complex campaign effectiveness and make recommendations on optimization opportunities.\u003C/li>\u003Cli>Continuously evaluating best practices, methodology, and tools and seeking to improve deliverables to maintain alignment with business needs.\u003C/li>\u003Cli>Overseeing CRM team of four and 8+ grocery banners ensuring quality and messaging alignment across all.\u003Cbr> \u003C/li>\u003C/ul>\u003Cp>\u003Cb>You have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>5-10 years of experience in an e-mail marketing and automation role within the retail or B2C environment.  \u003C/li>\u003Cli>Experience coaching or leading a team.\u003C/li>\u003Cli>A bachelor’s Degree in marketing, advertising, or related field or equivalent experience is preferred.  \u003C/li>\u003Cli>Previous experience owning email campaigns from start to full flight. \u003C/li>\u003Cli>Experience with enterprise-level email service providers (Bloomreach, Salesforce Marketing Cloud, Adobe Journey Optimizer/Adobe Experience Cloud).  \u003C/li>\u003C/ul>\u003Cp>\u003Cb>You are:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Self-aware, empathetic, and possess a high level of Emotional Intelligence (EQ).\u003C/li>\u003Cli>A data-driven decision-maker comfortable with analyzing and interpreting marketing data. \u003C/li>\u003Cli>Familiar with the latest trends, technologies, and methodologies in digital marketing, social media, search engine optimization, and performance marketing. \u003C/li>\u003Cli>A project manager with strong multitasking skills, capable of handling multiple campaigns simultaneously. \u003C/li>\u003Cli>An excellent communicator with a creative mindset and ability to ideate and execute compelling content. \u003C/li>\u003Cli>Able to build and maintain essential relationships across all business functions.  \u003C/li>\u003C/ul>\u003Cp>\u003Cb>What we offer:\u003C/b>\u003C/p>\u003Cp>In addition to \u003Cb>a highly competitive salary\u003C/b>, we offer a great range of \u003Cb>benefits\u003C/b>, a \u003Cb>company pension plan,\u003C/b> \u003Cb>free parking, exclusive team member offers, and opportunities for development and career progression.\u003C/b>\u003C/p>\u003Cp>If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!\u003C/p>\u003Cp>IND6\u003C/p>\u003Cp>\u003Cb>Compensation Details:\u003C/b>\u003C/p>$88,643.00 - $118,190.00\u003Cp>The compensation offered for this position will take into consideration location, education, skills, experience and other factors.\u003C/p>\",\"datePosted\":\"2026-05-15T03:25:05.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Pattison Food Group\",\"sameAs\":\"https:///search/results/people/?currentCompany=%5B%2276251394%22%5D&origin=COMPANY_PAGE_CANNED_SEARCH\",\"logo\":\"https://logo.clearbit.com/\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Pattison Food Group\",\"value\":\"99b27274159dbb0ad3006c5dd97a71ae28c753bad4e3c53e1f41ca2b37d1b222\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Langley Office - Langley BC\",\"addressCountry\":\"CA\"}}}",{"id":1481,"slug":1482,"title":1483,"companyname":1484,"companylogo":1485,"companyTagline":1486,"companyIndustry":1487,"city":281,"country":14,"remote":15,"employmentType":1488,"department":18,"content_html":1489,"content_text":1490,"years":21,"createdAt":1446,"updatedAtISO":1447,"postedAtISO":1462,"hasSalary":15,"salaryMin":1491,"salaryMax":1492,"currency":25,"schema":1493},"0b8f66d91352ec1be9ecdb142e1690d8a1a03396ca26fdc1d68df0a558aec2cc","senior-manager-crm-retention-marketing-at-madewell-df62a8497e","Senior Manager, CRM + Retention Marketing","Madewell","https://logo.clearbit.com/jobs.jcrew.com","Good days start with great jeans.","Apparel & Fashion",[17],"\u003Cp>\u003Cb>Our Story\u003C/b>\u003C/p>\u003Cp>At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.\u003C/p>\u003Cp>Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.\u003C/p>\u003Cp>The Senior Manager, CRM + Retention Marketing leads the execution and operational management of CRM initiatives across the Madewell brand. This role is responsible for overall retention program strategy in addition to overseeing day-to-day performance across email, SMS, push, and cross-channel automation, ensuring scalable processes, flawless execution, and consistent performance. The Senior Manager, CRM + Retention Marketing reports directly to Madewell’s Vice President of Ecommerce.\u003C/p>\u003Cp>This individual partners closely with Digital Engineering, Operations, Creative, and Brand teams to translate strategic vision into effective, data-driven marketing programs. The Senior Manager will lead the Retention team and own key functions including campaign planning, A/B testing, segmentation, automation, QA, forecasting, and performance reporting.\u003C/p>\u003Cp>The Senior Manager, CRM + Retention Marketing leads the execution and operational management of CRM initiatives across the Madewell brand. This role is responsible for overall retention program strategy in addition to overseeing day-to-day performance across email, SMS, push, and cross-channel automation, ensuring scalable processes, flawless execution, and consistent performance. The Senior Manager, CRM + Retention Marketing reports directly to Madewell’s Vice President of Ecommerce.\u003C/p>\u003Cp>This individual partners closely with Digital Engineering, Operations, Creative, and Brand teams to translate strategic vision into effective, data-driven marketing programs. The Senior Manager will lead the Retention team and own key functions including campaign planning, A/B testing, segmentation, automation, QA, forecasting, and performance reporting.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead the development and execution of cross-channel automated journeys across email, SMS, and push\u003C/li>\u003Cli>Translate strategic briefs into technically sound audience segmentation and lifecycle programs\u003C/li>\u003Cli>Own the campaign calendar, workflows, and delivery coordination with Operations partners\u003C/li>\u003Cli>Ensure data accuracy, segmentation integrity, compliance, and adherence to platform best practices\u003C/li>\u003Cli>Manage, mentor, and prioritize work across a high-performing Retention team\u003C/li>\u003Cli>Partner with Analytics and Technology teams to optimize integrations, reporting, and automation efficiency\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications\u003C/b>\u003C/p>\u003Cul>\u003Cli>5–7+ years of experience in CRM, lifecycle marketing, retention, or marketing operations, preferably within retail or a transactional business model\u003C/li>\u003Cli>3+ years of experience leading and developing high-performing teams\u003C/li>\u003Cli>Deep expertise in journey orchestration and lifecycle marketing strategies\u003C/li>\u003Cli>Hands-on experience executing email, SMS, push, and automated lifecycle programs at scale\u003C/li>\u003Cli>Strong understanding of segmentation logic, data architecture, and enterprise marketing environments\u003C/li>\u003Cli>Proven ability to translate marketing requirements into technical execution in partnership with data and engineering teams\u003C/li>\u003Cli>Strong analytical mindset with the ability to connect retention efforts to business performance and revenue impact\u003C/li>\u003Cli>Excellent project management skills, with the ability to manage multiple campaigns and timelines simultaneously\u003C/li>\u003Cli>Strong cross-functional collaboration and communication skills across creative, product, analytics, and brand teams\u003C/li>\u003C/ul>\u003Cp>We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.\u003C/p>\u003Cp>\u003Cb>Benefits + Perks\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Health & Well-being -\u003C/b> Eligible associates and family members receive medical, dental, prescription and vision \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>insurance, family\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Associate Discount - \u003C/b>We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Summer Fridays - \u003C/b>In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Community Impact - \u003C/b>We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Winter Break - \u003C/b>In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.\u003C/p>Salary Range: $120,800.00 - $155,400.00\u003Cp>At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>candidate’s geographic\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.\u003C/p>\u003Cp>One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.\u003C/p>\u003Cp>JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.\u003C/p>","Our StoryAt Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.The Senior Manager, CRM + Retention Marketing leads the execution and operational management of CRM initiatives across the Madewell brand. This role is responsible for overall retention program strategy in addition to overseeing day-to-day performance across email, SMS, push, and cross-channel automation, ensuring scalable processes, flawless execution, and consistent performance. The Senior Manager, CRM + Retention Marketing reports directly to Madewell’s Vice President of Ecommerce.This individual partners closely with Digital Engineering, Operations, Creative, and Brand teams to translate strategic vision into effective, data-driven marketing programs. The Senior Manager will lead the Retention team and own key functions including campaign planning, A/B testing, segmentation, automation, QA, forecasting, and performance reporting.The Senior Manager, CRM + Retention Marketing leads the execution and operational management of CRM initiatives across the Madewell brand. This role is responsible for overall retention program strategy in addition to overseeing day-to-day performance across email, SMS, push, and cross-channel automation, ensuring scalable processes, flawless execution, and consistent performance. The Senior Manager, CRM + Retention Marketing reports directly to Madewell’s Vice President of Ecommerce.This individual partners closely with Digital Engineering, Operations, Creative, and Brand teams to translate strategic vision into effective, data-driven marketing programs. The Senior Manager will lead the Retention team and own key functions including campaign planning, A/B testing, segmentation, automation, QA, forecasting, and performance reporting.Key ResponsibilitiesLead the development and execution of cross-channel automated journeys across email, SMS, and pushTranslate strategic briefs into technically sound audience segmentation and lifecycle programsOwn the campaign calendar, workflows, and delivery coordination with Operations partnersEnsure data accuracy, segmentation integrity, compliance, and adherence to platform best practicesManage, mentor, and prioritize work across a high-performing Retention teamPartner with Analytics and Technology teams to optimize integrations, reporting, and automation efficiencyQualifications5–7+ years of experience in CRM, lifecycle marketing, retention, or marketing operations, preferably within retail or a transactional business model3+ years of experience leading and developing high-performing teamsDeep expertise in journey orchestration and lifecycle marketing strategiesHands-on experience executing email, SMS, push, and automated lifecycle programs at scaleStrong understanding of segmentation logic, data architecture, and enterprise marketing environmentsProven ability to translate marketing requirements into technical execution in partnership with data and engineering teamsStrong analytical mindset with the ability to connect retention efforts to business performance and revenue impactExcellent project management skills, with the ability to manage multiple campaigns and timelines simultaneouslyStrong cross-functional collaboration and communication skills across creative, product, analytics, and brand teamsWe welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.Benefits + PerksHealth & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.Salary Range: $120,800.00 - $155,400.00At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.",120800,155400,{"jsonldValid":27,"jsonld":1494},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Manager, CRM + Retention Marketing\",\"description\":\"\u003Cp>\u003Cb>Our Story\u003C/b>\u003C/p>\u003Cp>At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.\u003C/p>\u003Cp>Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.\u003C/p>\u003Cp>The Senior Manager, CRM + Retention Marketing leads the execution and operational management of CRM initiatives across the Madewell brand. This role is responsible for overall retention program strategy in addition to overseeing day-to-day performance across email, SMS, push, and cross-channel automation, ensuring scalable processes, flawless execution, and consistent performance. The Senior Manager, CRM + Retention Marketing reports directly to Madewell’s Vice President of Ecommerce.\u003C/p>\u003Cp>This individual partners closely with Digital Engineering, Operations, Creative, and Brand teams to translate strategic vision into effective, data-driven marketing programs. The Senior Manager will lead the Retention team and own key functions including campaign planning, A/B testing, segmentation, automation, QA, forecasting, and performance reporting.\u003C/p>\u003Cp>The Senior Manager, CRM + Retention Marketing leads the execution and operational management of CRM initiatives across the Madewell brand. This role is responsible for overall retention program strategy in addition to overseeing day-to-day performance across email, SMS, push, and cross-channel automation, ensuring scalable processes, flawless execution, and consistent performance. The Senior Manager, CRM + Retention Marketing reports directly to Madewell’s Vice President of Ecommerce.\u003C/p>\u003Cp>This individual partners closely with Digital Engineering, Operations, Creative, and Brand teams to translate strategic vision into effective, data-driven marketing programs. The Senior Manager will lead the Retention team and own key functions including campaign planning, A/B testing, segmentation, automation, QA, forecasting, and performance reporting.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead the development and execution of cross-channel automated journeys across email, SMS, and push\u003C/li>\u003Cli>Translate strategic briefs into technically sound audience segmentation and lifecycle programs\u003C/li>\u003Cli>Own the campaign calendar, workflows, and delivery coordination with Operations partners\u003C/li>\u003Cli>Ensure data accuracy, segmentation integrity, compliance, and adherence to platform best practices\u003C/li>\u003Cli>Manage, mentor, and prioritize work across a high-performing Retention team\u003C/li>\u003Cli>Partner with Analytics and Technology teams to optimize integrations, reporting, and automation efficiency\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications\u003C/b>\u003C/p>\u003Cul>\u003Cli>5–7+ years of experience in CRM, lifecycle marketing, retention, or marketing operations, preferably within retail or a transactional business model\u003C/li>\u003Cli>3+ years of experience leading and developing high-performing teams\u003C/li>\u003Cli>Deep expertise in journey orchestration and lifecycle marketing strategies\u003C/li>\u003Cli>Hands-on experience executing email, SMS, push, and automated lifecycle programs at scale\u003C/li>\u003Cli>Strong understanding of segmentation logic, data architecture, and enterprise marketing environments\u003C/li>\u003Cli>Proven ability to translate marketing requirements into technical execution in partnership with data and engineering teams\u003C/li>\u003Cli>Strong analytical mindset with the ability to connect retention efforts to business performance and revenue impact\u003C/li>\u003Cli>Excellent project management skills, with the ability to manage multiple campaigns and timelines simultaneously\u003C/li>\u003Cli>Strong cross-functional collaboration and communication skills across creative, product, analytics, and brand teams\u003C/li>\u003C/ul>\u003Cp>We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.\u003C/p>\u003Cp>\u003Cb>Benefits + Perks\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Health & Well-being -\u003C/b> Eligible associates and family members receive medical, dental, prescription and vision \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>insurance, family\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Associate Discount - \u003C/b>We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Summer Fridays - \u003C/b>In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Community Impact - \u003C/b>We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Winter Break - \u003C/b>In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.\u003C/p>Salary Range: $120,800.00 - $155,400.00\u003Cp>At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>candidate’s geographic\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.\u003C/p>\u003Cp>One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.\u003C/p>\u003Cp>JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.\u003C/p>\",\"datePosted\":\"2026-05-15T03:25:05.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Madewell\",\"sameAs\":\"https://jobs.jcrew.com/key/madewell-careers.html\",\"logo\":\"https://logo.clearbit.com/jobs.jcrew.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Madewell\",\"value\":\"0b8f66d91352ec1be9ecdb142e1690d8a1a03396ca26fdc1d68df0a558aec2cc\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"New York\",\"addressRegion\":\"NY\",\"addressCountry\":\"US\"}}}",{"id":1496,"slug":1497,"title":1498,"companyname":1499,"companylogo":1500,"companyTagline":1501,"companyIndustry":462,"city":1502,"country":1502,"remote":15,"employmentType":1503,"department":18,"content_html":1504,"content_text":1505,"years":21,"createdAt":1506,"updatedAtISO":1507,"postedAtISO":1508,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":1509,"schema":1510},"83857b650db149e5f01b0874ec7e9e6241a690120c34c24974a1347e5c0d7292","crm-manager-acquisition-at-tide-873184a370","CRM Manager - Acquisition","Tide","https://logo.clearbit.com/tide.co","Tide is transforming the SME banking market with over 1.5 million members globally across the UK, India & Germany.","Bulgaria",[17],"\u003Ch3>ABOUT TIDE\u003C/h3>\n\u003Cp>At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.\u003C/p>\n\u003Cp>Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.\u003C/p>\n\u003Cp>Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.\u003C/p>\n\u003Cp>\u003Cstrong>Tide facts:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Tide is available for UK, Indian, German and French SMEs\u003C/li>\n\u003Cli>Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly\u003C/li>\n\u003Cli>Over $300 million raised in funding\u003C/li>\n\u003Cli>Over 2,500 Tideans globally - we’re diversity champions!\u003C/li>\n\u003Cli>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.\u003C/li>\n\u003C/ul>\u003Ch3>ABOUT THE TEAM: \u003C/h3>\n\u003Cp>Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.\u003C/p>\n\u003Ch3>WHAT WE ARE LOOKING FOR:\u003C/h3>\n\u003Cp>We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.\u003C/p>\n\u003Cp>\u003Cstrong>As a CRM Manager you’ll be:\u003C/strong>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.\u003C/li>\n\u003Cli>You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. \u003C/li>\n\u003Cli>Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.\u003C/li>\n\u003Cli>Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.\u003C/li>\n\u003Cli>Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.\u003C/li>\n\u003Cli>Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.\u003C/li>\n\u003Cli>Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.\u003C/li>\n\u003Cli>Stay up to date on CRM and customer acquisition trends, tools, and best practices.\u003C/li>\n\u003Cli>Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.\u003C/li>\n\u003Cli>Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.\u003C/li>\n\u003Cli>Continuously look for optimisations and new ideas to develop engagement marketing opportunities.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What makes you a great fit:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Fluency in English is essential for this role.\u003C/li>\n\u003Cli>You have c.5-7 yrs of expertise in end-to-end CRM marketing management .\u003C/li>\n\u003Cli>You’ve developed and delivered CRM programmes, demonstrating proven results against targets.\u003C/li>\n\u003Cli>You’ve got a great hands on skill set for automation, personalisation across multiple platforms. \u003C/li>\n\u003Cli>You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.\u003C/li>\n\u003Cli>You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.\u003C/li>\n\u003Cli>You have experience in segmentation and targeting.\u003C/li>\n\u003Cli>You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.\u003C/li>\n\u003Cli>You are well organised with a passion for speed and efficiency. \u003C/li>\n\u003Cli>You love to take the initiative and are comfortable taking measured risks. \u003C/li>\n\u003Cli>You love a big challenge - especially for your targets. \u003C/li>\n\u003Cli>You use data and evidence above your opinion. \u003C/li>\n\u003Cli>You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.\u003C/li>\n\u003Cli>You have A/B and MVT testing experience.\u003C/li>\n\u003Cli>You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .\u003C/li>\n\u003Cli>You have the ability to handle multiple projects and adapt to changing priorities.\u003C/li>\n\u003Cli>You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.\u003C/li>\n\u003Cli>You may have worked in Financial Services, start-ups, finance services or tech space.\u003C/li>\n\u003Cli>You have a curious nature, good organizational skills and impeccable attention to detail.\u003C/li>\n\u003C/ul>\n\u003Ch3>WHAT YOU’LL GET IN RETURN: \u003C/h3>\n\u003Cul>\n\u003Cli>25 days paid annual leave \u003C/li>\n\u003Cli>3 paid days off for volunteering or L&D activities\u003C/li>\n\u003Cli>Extended maternity and paternity leave covered by the company\u003C/li>\n\u003Cli>Personal L&D budget\u003C/li>\n\u003Cli>Additional health & dental insurance\u003C/li>\n\u003Cli>Mental wellbeing platform \u003C/li>\n\u003Cli>Fully covered Multisports card\u003C/li>\n\u003Cli>Food vouchers \u003C/li>\n\u003Cli>Snacks, light food, drinks in the office\u003C/li>\n\u003Cli>WFH equipment allowance\u003C/li>\n\u003Cli>Sabbatical Leave\u003C/li>\n\u003Cli>Share options\u003C/li>\n\u003C/ul>\n\u003Ch3>TIDEAN WAYS OF WORKING\u003C/h3>\n\u003Cp>At Tide, we champion a \u003Cstrong>flexible workplace \u003C/strong>model that\u003Cstrong> \u003C/strong>supports both in-person and remote work to cater to the specific needs of our different teams. \u003C/p>\n\u003Cp>While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.\u003C/p>\u003Ch3>TIDE IS A PLACE FOR EVERYONE\u003C/h3>\n\u003Cp>At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. \u003C/p>\n\u003Cp>We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\u003C/p>\n\n\u003Cp>\u003Cem>At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>Disclaimer\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cem>It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cem>Tide does \u003Cstrong>not\u003C/strong> charge any fees at any stage of the recruitment process.\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>Communication from Tide will only come from an official \u003Cstrong>@tide\u003C/strong>\u003Cstrong>.co\u003C/strong> email address.\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.\u003C/em>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co\u003Cbr>Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cem>\u003Cem>Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.\u003C/em>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cem>Your personal data will be processed by Tide for recruitment purposes and in accordance with \u003C/em>\u003Cem>Tide's Recruitment Privacy Notice\u003C/em>\u003Cem>.\u003C/em>\u003C/em>\u003C/p>","ABOUT TIDE\nAt Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.\nTide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.\nUsing advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.\nTide facts:\n\nTide is available for UK, Indian, German and French SMEs\nOver 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly\nOver $300 million raised in funding\nOver 2,500 Tideans globally - we’re diversity champions!\nWe have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.\nABOUT THE TEAM: \nOur CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.\nWHAT WE ARE LOOKING FOR:\nWe’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.\nAs a CRM Manager you’ll be: \n\nYou will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.\nYou’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. \nPlan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.\nWork with analytics and data teams to identify high-conversion segments and personalise communication journeys.\nUse marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.\nContinuously A/B test messaging, design, and CTAs to improve campaign effectiveness.\nReport on CRM campaign performance and acquisition KPIs, providing insights for optimization.\nStay up to date on CRM and customer acquisition trends, tools, and best practices.\nAnalysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.\nWork closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.\nContinuously look for optimisations and new ideas to develop engagement marketing opportunities.\n\nWhat makes you a great fit:\n\nFluency in English is essential for this role.\nYou have c.5-7 yrs of expertise in end-to-end CRM marketing management .\nYou’ve developed and delivered CRM programmes, demonstrating proven results against targets.\nYou’ve got a great hands on skill set for automation, personalisation across multiple platforms. \nYou have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.\nYou have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.\nYou have experience in segmentation and targeting.\nYou have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.\nYou are well organised with a passion for speed and efficiency. \nYou love to take the initiative and are comfortable taking measured risks. \nYou love a big challenge - especially for your targets. \nYou use data and evidence above your opinion. \nYou are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.\nYou have A/B and MVT testing experience.\nYou have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .\nYou have the ability to handle multiple projects and adapt to changing priorities.\nYou are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.\nYou may have worked in Financial Services, start-ups, finance services or tech space.\nYou have a curious nature, good organizational skills and impeccable attention to detail.\n\nWHAT YOU’LL GET IN RETURN: \n\n25 days paid annual leave \n3 paid days off for volunteering or L&D activities\nExtended maternity and paternity leave covered by the company\nPersonal L&D budget\nAdditional health & dental insurance\nMental wellbeing platform \nFully covered Multisports card\nFood vouchers \nSnacks, light food, drinks in the office\nWFH equipment allowance\nSabbatical Leave\nShare options\n\nTIDEAN WAYS OF WORKING\nAt Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. \nWhile remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.TIDE IS A PLACE FOR EVERYONE\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. \nWe are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\nAt Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.\n\nDisclaimer\n\nIt has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:\n\nTide does not charge any fees at any stage of the recruitment process.\nAll official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.\nCommunication from Tide will only come from an official @tide.co email address.\nTide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.\n\nIf you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.coYour safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.\n\nTide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.\nYour personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.",1778772595000,"2026-05-14 17:30:50","2026-05-14T12:22:40.000Z","BGN",{"jsonldValid":27,"jsonld":1511},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Manager - Acquisition\",\"description\":\"\u003Ch3>ABOUT TIDE\u003C/h3>\\n\u003Cp>At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.\u003C/p>\\n\u003Cp>Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.\u003C/p>\\n\u003Cp>Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.\u003C/p>\\n\u003Cp>\u003Cstrong>Tide facts:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Tide is available for UK, Indian, German and French SMEs\u003C/li>\\n\u003Cli>Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly\u003C/li>\\n\u003Cli>Over $300 million raised in funding\u003C/li>\\n\u003Cli>Over 2,500 Tideans globally - we’re diversity champions!\u003C/li>\\n\u003Cli>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.\u003C/li>\\n\u003C/ul>\u003Ch3>ABOUT THE TEAM: \u003C/h3>\\n\u003Cp>Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.\u003C/p>\\n\u003Ch3>WHAT WE ARE LOOKING FOR:\u003C/h3>\\n\u003Cp>We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.\u003C/p>\\n\u003Cp>\u003Cstrong>As a CRM Manager you’ll be:\u003C/strong>\u003Cstrong> \u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.\u003C/li>\\n\u003Cli>You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. \u003C/li>\\n\u003Cli>Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.\u003C/li>\\n\u003Cli>Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.\u003C/li>\\n\u003Cli>Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.\u003C/li>\\n\u003Cli>Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.\u003C/li>\\n\u003Cli>Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.\u003C/li>\\n\u003Cli>Stay up to date on CRM and customer acquisition trends, tools, and best practices.\u003C/li>\\n\u003Cli>Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.\u003C/li>\\n\u003Cli>Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.\u003C/li>\\n\u003Cli>Continuously look for optimisations and new ideas to develop engagement marketing opportunities.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What makes you a great fit:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Fluency in English is essential for this role.\u003C/li>\\n\u003Cli>You have c.5-7 yrs of expertise in end-to-end CRM marketing management .\u003C/li>\\n\u003Cli>You’ve developed and delivered CRM programmes, demonstrating proven results against targets.\u003C/li>\\n\u003Cli>You’ve got a great hands on skill set for automation, personalisation across multiple platforms. \u003C/li>\\n\u003Cli>You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.\u003C/li>\\n\u003Cli>You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.\u003C/li>\\n\u003Cli>You have experience in segmentation and targeting.\u003C/li>\\n\u003Cli>You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.\u003C/li>\\n\u003Cli>You are well organised with a passion for speed and efficiency. \u003C/li>\\n\u003Cli>You love to take the initiative and are comfortable taking measured risks. \u003C/li>\\n\u003Cli>You love a big challenge - especially for your targets. \u003C/li>\\n\u003Cli>You use data and evidence above your opinion. \u003C/li>\\n\u003Cli>You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.\u003C/li>\\n\u003Cli>You have A/B and MVT testing experience.\u003C/li>\\n\u003Cli>You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .\u003C/li>\\n\u003Cli>You have the ability to handle multiple projects and adapt to changing priorities.\u003C/li>\\n\u003Cli>You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.\u003C/li>\\n\u003Cli>You may have worked in Financial Services, start-ups, finance services or tech space.\u003C/li>\\n\u003Cli>You have a curious nature, good organizational skills and impeccable attention to detail.\u003C/li>\\n\u003C/ul>\\n\u003Ch3>WHAT YOU’LL GET IN RETURN: \u003C/h3>\\n\u003Cul>\\n\u003Cli>25 days paid annual leave \u003C/li>\\n\u003Cli>3 paid days off for volunteering or L&D activities\u003C/li>\\n\u003Cli>Extended maternity and paternity leave covered by the company\u003C/li>\\n\u003Cli>Personal L&D budget\u003C/li>\\n\u003Cli>Additional health & dental insurance\u003C/li>\\n\u003Cli>Mental wellbeing platform \u003C/li>\\n\u003Cli>Fully covered Multisports card\u003C/li>\\n\u003Cli>Food vouchers \u003C/li>\\n\u003Cli>Snacks, light food, drinks in the office\u003C/li>\\n\u003Cli>WFH equipment allowance\u003C/li>\\n\u003Cli>Sabbatical Leave\u003C/li>\\n\u003Cli>Share options\u003C/li>\\n\u003C/ul>\\n\u003Ch3>TIDEAN WAYS OF WORKING\u003C/h3>\\n\u003Cp>At Tide, we champion a \u003Cstrong>flexible workplace \u003C/strong>model that\u003Cstrong> \u003C/strong>supports both in-person and remote work to cater to the specific needs of our different teams. \u003C/p>\\n\u003Cp>While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.\u003C/p>\u003Ch3>TIDE IS A PLACE FOR EVERYONE\u003C/h3>\\n\u003Cp>At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. \u003C/p>\\n\u003Cp>We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\u003C/p>\\n\\n\u003Cp>\u003Cem>At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.\u003C/em>\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Disclaimer\u003C/strong>\u003C/p>\\n\\n\u003Cp>\u003Cem>It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:\u003C/em>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cem>Tide does \u003Cstrong>not\u003C/strong> charge any fees at any stage of the recruitment process.\u003C/em>\u003C/li>\\n\u003Cli>\u003Cem>All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.\u003C/em>\u003C/li>\\n\u003Cli>\u003Cem>Communication from Tide will only come from an official \u003Cstrong>@tide\u003C/strong>\u003Cstrong>.co\u003C/strong> email address.\u003C/em>\u003C/li>\\n\u003Cli>\u003Cem>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.\u003C/em>\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cem>If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co\u003Cbr>Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.\u003C/em>\u003C/p>\\n\\n\u003Cp>\u003Cem>\u003Cem>Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.\u003C/em>\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>\u003Cem>Your personal data will be processed by Tide for recruitment purposes and in accordance with \u003C/em>\u003Cem>Tide's Recruitment Privacy Notice\u003C/em>\u003Cem>.\u003C/em>\u003C/em>\u003C/p>\",\"datePosted\":\"2026-05-14T12:22:40.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Tide\",\"sameAs\":\"https://www.tide.co\",\"logo\":\"https://logo.clearbit.com/tide.co\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Tide\",\"value\":\"83857b650db149e5f01b0874ec7e9e6241a690120c34c24974a1347e5c0d7292\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Bulgaria\",\"addressCountry\":\"BG\"}}}",{"id":1513,"slug":1514,"title":1498,"companyname":1499,"companylogo":1500,"companyTagline":1501,"companyIndustry":462,"city":1515,"country":1515,"remote":15,"employmentType":1516,"department":18,"content_html":1517,"content_text":1518,"years":21,"createdAt":1506,"updatedAtISO":1507,"postedAtISO":1508,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":1519,"schema":1520},"6df8d0bec669fcd02900813acde7b8caff96afbae6271b41f127f054e780c58c","crm-manager-acquisition-at-tide-fed7983f15","Romania",[17],"\u003Ch3>ABOUT TIDE\u003C/h3>\n\u003Cp>At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.\u003C/p>\n\u003Cp>Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.\u003C/p>\n\u003Cp>Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.\u003C/p>\n\u003Cp>\u003Cstrong>Tide facts:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Tide is available for UK, Indian, German and French SMEs\u003C/li>\n\u003Cli>Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly\u003C/li>\n\u003Cli>Over $300 million raised in funding\u003C/li>\n\u003Cli>Over 2,500 Tideans globally - we’re diversity champions!\u003C/li>\n\u003Cli>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.\u003C/li>\n\u003C/ul>\u003Ch3>ABOUT THE TEAM: \u003C/h3>\n\u003Cp>Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.\u003C/p>\n\u003Ch3>WHAT WE ARE LOOKING FOR:\u003C/h3>\n\u003Cp>We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.\u003C/p>\n\u003Cp>\u003Cstrong>As a CRM Manager you’ll be:\u003C/strong>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.\u003C/li>\n\u003Cli>You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. \u003C/li>\n\u003Cli>Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.\u003C/li>\n\u003Cli>Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.\u003C/li>\n\u003Cli>Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.\u003C/li>\n\u003Cli>Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.\u003C/li>\n\u003Cli>Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.\u003C/li>\n\u003Cli>Stay up to date on CRM and customer acquisition trends, tools, and best practices.\u003C/li>\n\u003Cli>Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.\u003C/li>\n\u003Cli>Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.\u003C/li>\n\u003Cli>Continuously look for optimisations and new ideas to develop engagement marketing opportunities.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What makes you a great fit:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Fluency in English is essential for this role.\u003C/li>\n\u003Cli>You have c.5-7 yrs of expertise in end-to-end CRM marketing management .\u003C/li>\n\u003Cli>You’ve developed and delivered CRM programmes, demonstrating proven results against targets.\u003C/li>\n\u003Cli>You’ve got a great hands on skill set for automation, personalisation across multiple platforms. \u003C/li>\n\u003Cli>You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.\u003C/li>\n\u003Cli>You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.\u003C/li>\n\u003Cli>You have experience in segmentation and targeting.\u003C/li>\n\u003Cli>You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.\u003C/li>\n\u003Cli>You are well organised with a passion for speed and efficiency. \u003C/li>\n\u003Cli>You love to take the initiative and are comfortable taking measured risks. \u003C/li>\n\u003Cli>You love a big challenge - especially for your targets. \u003C/li>\n\u003Cli>You use data and evidence above your opinion. \u003C/li>\n\u003Cli>You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.\u003C/li>\n\u003Cli>You have A/B and MVT testing experience.\u003C/li>\n\u003Cli>You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .\u003C/li>\n\u003Cli>You have the ability to handle multiple projects and adapt to changing priorities.\u003C/li>\n\u003Cli>You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.\u003C/li>\n\u003Cli>You may have worked in Financial Services, start-ups, finance services or tech space.\u003C/li>\n\u003Cli>You have a curious nature, good organizational skills and impeccable attention to detail.\u003C/li>\n\u003C/ul>\n\u003Ch3>WHAT YOU’LL GET IN RETURN: \u003C/h3>\n\u003Cul>\n\u003Cli>25 days paid annual leave \u003C/li>\n\u003Cli>3 paid days off for volunteering or L&D activities\u003C/li>\n\u003Cli>Personal L&D budget\u003C/li>\n\u003Cli>Mental wellbeing platform \u003C/li>\n\u003Cli>WFH equipment allowance\u003C/li>\n\u003Cli>Sabbatical Leave\u003C/li>\n\u003Cli>Share options\u003C/li>\n\u003C/ul>\n\u003Ch3>TIDEAN WAYS OF WORKING\u003C/h3>\n\u003Cp>At Tide, we champion a \u003Cstrong>flexible workplace \u003C/strong>model that\u003Cstrong> \u003C/strong>supports both in-person and remote work to cater to the specific needs of our different teams. \u003C/p>\n\u003Cp>While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.\u003C/p>\u003Ch3>TIDE IS A PLACE FOR EVERYONE\u003C/h3>\n\u003Cp>At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. \u003C/p>\n\u003Cp>We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\u003C/p>\n\n\u003Cp>\u003Cem>At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>Disclaimer\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cem>It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cem>Tide does \u003Cstrong>not\u003C/strong> charge any fees at any stage of the recruitment process.\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>Communication from Tide will only come from an official \u003Cstrong>@tide\u003C/strong>\u003Cstrong>.co\u003C/strong> email address.\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.\u003C/em>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co\u003Cbr>Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cem>\u003Cem>Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.\u003C/em>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cem>Your personal data will be processed by Tide for recruitment purposes and in accordance with \u003C/em>\u003Cem>Tide's Recruitment Privacy Notice\u003C/em>\u003Cem>.\u003C/em>\u003C/em>\u003C/p>","ABOUT TIDE\nAt Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.\nTide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.\nUsing advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.\nTide facts:\n\nTide is available for UK, Indian, German and French SMEs\nOver 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly\nOver $300 million raised in funding\nOver 2,500 Tideans globally - we’re diversity champions!\nWe have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.\nABOUT THE TEAM: \nOur CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.\nWHAT WE ARE LOOKING FOR:\nWe’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.\nAs a CRM Manager you’ll be: \n\nYou will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.\nYou’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. \nPlan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.\nWork with analytics and data teams to identify high-conversion segments and personalise communication journeys.\nUse marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.\nContinuously A/B test messaging, design, and CTAs to improve campaign effectiveness.\nReport on CRM campaign performance and acquisition KPIs, providing insights for optimization.\nStay up to date on CRM and customer acquisition trends, tools, and best practices.\nAnalysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.\nWork closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.\nContinuously look for optimisations and new ideas to develop engagement marketing opportunities.\n\nWhat makes you a great fit:\n\nFluency in English is essential for this role.\nYou have c.5-7 yrs of expertise in end-to-end CRM marketing management .\nYou’ve developed and delivered CRM programmes, demonstrating proven results against targets.\nYou’ve got a great hands on skill set for automation, personalisation across multiple platforms. \nYou have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.\nYou have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.\nYou have experience in segmentation and targeting.\nYou have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.\nYou are well organised with a passion for speed and efficiency. \nYou love to take the initiative and are comfortable taking measured risks. \nYou love a big challenge - especially for your targets. \nYou use data and evidence above your opinion. \nYou are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.\nYou have A/B and MVT testing experience.\nYou have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .\nYou have the ability to handle multiple projects and adapt to changing priorities.\nYou are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.\nYou may have worked in Financial Services, start-ups, finance services or tech space.\nYou have a curious nature, good organizational skills and impeccable attention to detail.\n\nWHAT YOU’LL GET IN RETURN: \n\n25 days paid annual leave \n3 paid days off for volunteering or L&D activities\nPersonal L&D budget\nMental wellbeing platform \nWFH equipment allowance\nSabbatical Leave\nShare options\n\nTIDEAN WAYS OF WORKING\nAt Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. \nWhile remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.TIDE IS A PLACE FOR EVERYONE\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. \nWe are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\nAt Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.\n\nDisclaimer\n\nIt has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:\n\nTide does not charge any fees at any stage of the recruitment process.\nAll official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.\nCommunication from Tide will only come from an official @tide.co email address.\nTide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.\n\nIf you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.coYour safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.\n\nTide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.\nYour personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.","RON",{"jsonldValid":27,"jsonld":1521},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Manager - Acquisition\",\"description\":\"\u003Ch3>ABOUT TIDE\u003C/h3>\\n\u003Cp>At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.\u003C/p>\\n\u003Cp>Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.\u003C/p>\\n\u003Cp>Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.\u003C/p>\\n\u003Cp>\u003Cstrong>Tide facts:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Tide is available for UK, Indian, German and French SMEs\u003C/li>\\n\u003Cli>Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly\u003C/li>\\n\u003Cli>Over $300 million raised in funding\u003C/li>\\n\u003Cli>Over 2,500 Tideans globally - we’re diversity champions!\u003C/li>\\n\u003Cli>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.\u003C/li>\\n\u003C/ul>\u003Ch3>ABOUT THE TEAM: \u003C/h3>\\n\u003Cp>Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.\u003C/p>\\n\u003Ch3>WHAT WE ARE LOOKING FOR:\u003C/h3>\\n\u003Cp>We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.\u003C/p>\\n\u003Cp>\u003Cstrong>As a CRM Manager you’ll be:\u003C/strong>\u003Cstrong> \u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.\u003C/li>\\n\u003Cli>You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. \u003C/li>\\n\u003Cli>Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.\u003C/li>\\n\u003Cli>Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.\u003C/li>\\n\u003Cli>Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.\u003C/li>\\n\u003Cli>Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.\u003C/li>\\n\u003Cli>Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.\u003C/li>\\n\u003Cli>Stay up to date on CRM and customer acquisition trends, tools, and best practices.\u003C/li>\\n\u003Cli>Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.\u003C/li>\\n\u003Cli>Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.\u003C/li>\\n\u003Cli>Continuously look for optimisations and new ideas to develop engagement marketing opportunities.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What makes you a great fit:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Fluency in English is essential for this role.\u003C/li>\\n\u003Cli>You have c.5-7 yrs of expertise in end-to-end CRM marketing management .\u003C/li>\\n\u003Cli>You’ve developed and delivered CRM programmes, demonstrating proven results against targets.\u003C/li>\\n\u003Cli>You’ve got a great hands on skill set for automation, personalisation across multiple platforms. \u003C/li>\\n\u003Cli>You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.\u003C/li>\\n\u003Cli>You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.\u003C/li>\\n\u003Cli>You have experience in segmentation and targeting.\u003C/li>\\n\u003Cli>You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.\u003C/li>\\n\u003Cli>You are well organised with a passion for speed and efficiency. \u003C/li>\\n\u003Cli>You love to take the initiative and are comfortable taking measured risks. \u003C/li>\\n\u003Cli>You love a big challenge - especially for your targets. \u003C/li>\\n\u003Cli>You use data and evidence above your opinion. \u003C/li>\\n\u003Cli>You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.\u003C/li>\\n\u003Cli>You have A/B and MVT testing experience.\u003C/li>\\n\u003Cli>You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .\u003C/li>\\n\u003Cli>You have the ability to handle multiple projects and adapt to changing priorities.\u003C/li>\\n\u003Cli>You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.\u003C/li>\\n\u003Cli>You may have worked in Financial Services, start-ups, finance services or tech space.\u003C/li>\\n\u003Cli>You have a curious nature, good organizational skills and impeccable attention to detail.\u003C/li>\\n\u003C/ul>\\n\u003Ch3>WHAT YOU’LL GET IN RETURN: \u003C/h3>\\n\u003Cul>\\n\u003Cli>25 days paid annual leave \u003C/li>\\n\u003Cli>3 paid days off for volunteering or L&D activities\u003C/li>\\n\u003Cli>Personal L&D budget\u003C/li>\\n\u003Cli>Mental wellbeing platform \u003C/li>\\n\u003Cli>WFH equipment allowance\u003C/li>\\n\u003Cli>Sabbatical Leave\u003C/li>\\n\u003Cli>Share options\u003C/li>\\n\u003C/ul>\\n\u003Ch3>TIDEAN WAYS OF WORKING\u003C/h3>\\n\u003Cp>At Tide, we champion a \u003Cstrong>flexible workplace \u003C/strong>model that\u003Cstrong> \u003C/strong>supports both in-person and remote work to cater to the specific needs of our different teams. \u003C/p>\\n\u003Cp>While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.\u003C/p>\u003Ch3>TIDE IS A PLACE FOR EVERYONE\u003C/h3>\\n\u003Cp>At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. \u003C/p>\\n\u003Cp>We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\u003C/p>\\n\\n\u003Cp>\u003Cem>At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.\u003C/em>\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Disclaimer\u003C/strong>\u003C/p>\\n\\n\u003Cp>\u003Cem>It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:\u003C/em>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cem>Tide does \u003Cstrong>not\u003C/strong> charge any fees at any stage of the recruitment process.\u003C/em>\u003C/li>\\n\u003Cli>\u003Cem>All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.\u003C/em>\u003C/li>\\n\u003Cli>\u003Cem>Communication from Tide will only come from an official \u003Cstrong>@tide\u003C/strong>\u003Cstrong>.co\u003C/strong> email address.\u003C/em>\u003C/li>\\n\u003Cli>\u003Cem>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.\u003C/em>\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cem>If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co\u003Cbr>Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.\u003C/em>\u003C/p>\\n\\n\u003Cp>\u003Cem>\u003Cem>Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.\u003C/em>\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>\u003Cem>Your personal data will be processed by Tide for recruitment purposes and in accordance with \u003C/em>\u003Cem>Tide's Recruitment Privacy Notice\u003C/em>\u003Cem>.\u003C/em>\u003C/em>\u003C/p>\",\"datePosted\":\"2026-05-14T12:22:40.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Tide\",\"sameAs\":\"https://www.tide.co\",\"logo\":\"https://logo.clearbit.com/tide.co\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Tide\",\"value\":\"6df8d0bec669fcd02900813acde7b8caff96afbae6271b41f127f054e780c58c\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Romania\",\"addressCountry\":\"RO\"}}}",{"id":1523,"slug":1524,"title":1525,"companyname":1526,"companylogo":1527,"companyTagline":1528,"companyIndustry":1529,"city":1530,"country":627,"remote":15,"employmentType":1531,"department":18,"content_html":1532,"content_text":1533,"years":21,"createdAt":1534,"updatedAtISO":1535,"postedAtISO":1536,"hasSalary":15,"salaryMin":1537,"salaryMax":1537,"currency":632,"schema":1538},"8d6934f36e60f30e9e0df10b8ad48fd0354aab75416f627cfdf9a722371ea700","sales-and-retention-assistant-magazine-subscriptions-at-future-2b2f0b2e89","Sales & Retention Assistant - Magazine Subscriptions","Future","https://logo.clearbit.com/futureplc.com","Original content. Expertly produced. 240+ brands reaching audiences across the world.","Media Production","Cardiff",[17],"\u003Cp>Future PLC have an exciting opportunity for a Retention assistant to join our team, located in Cardiff. If you pride yourself on your ability to help customers, overcome objections, and find solutions, then this will be the perfect role for you.\u003C/p>\u003Cp>As a Retention assistant , you'll retain our magazine subscription customers throughout the year, ensuring our customers are happy to continue their subscription with us.\u003C/p>\u003Cp>\u003Cstrong>What you'll be doing\u003C/strong>\u003C/p>\u003Cp>Reporting to the Head of Service, you'll be responsible for;\u003C/p>\u003Cul>\u003Cli>Be the main contact for individual customers looking to cancel their subscription\u003C/li>\u003Cli>Achieve KPI's and monthly targets\u003C/li>\u003Cli>Objection handle and retain customers\u003C/li>\u003Cli>Use all related systems to capture customer data including updating notes and outcomes\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Experience that will put you ahead of the curve\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Customer-focused with questioning and listening skills\u003C/li>\u003Cli>Sales experience advantageous.\u003C/li>\u003Cli>Retention or selling and negotiating skills.\u003C/li>\u003Cli>Work collaboratively within the team and other departments.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What's in it for you\u003C/strong>\u003C/p>\u003Cp>The expected salary for this role is £26,500.\u003C/p>\u003Cp>This is a Hybrid role from our Cardiff Office, working three days from the office, two from home\u003C/p>\u003Cp>… Plus more great perks, which include;\u003C/p>\u003Cul>\u003Cli>When we hit our targets, enjoy a share of our profits with a bonus\u003C/li>\u003Cli>Refer a friend and get rewarded when they join Future\u003C/li>\u003Cli>Wellbeing support with access to our Colleague Assistant Programmes\u003C/li>\u003C/ul>\u003Cp>Internal job family level P7\u003C/p>\u003Ch3>Who are we…\u003C/h3>\u003Cp>We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.\u003C/p>\u003Cp>We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!\u003C/p>\u003Ch3>Our Future, Our Responsibility - Inclusion and Diversity at Future\u003C/h3>\u003Cp>We embrace and celebrate diversity, making it part of who we are.\u003C/p>\u003Cp>Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.\u003C/p>\u003Cp>When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.\u003C/p>\u003Cp>Because a diverse team isn't just good for business. It's the Future.\u003C/p>\u003Cp>\u003Cem>Find out more about Our Future, Our Responsibility on our website.\u003C/em>\u003C/p>\u003Cp>\u003Cem>*We reserve the right to close the job advert early\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Please let us know if you need any reasonable adjustments made so we can give you the best experience!\u003C/strong>\u003C/p>\u003Cp>\u003Cem>#LI-Hybrid\u003C/em>\u003C/p>","Future PLC have an exciting opportunity for a Retention assistant to join our team, located in Cardiff. If you pride yourself on your ability to help customers, overcome objections, and find solutions, then this will be the perfect role for you.As a Retention assistant , you'll retain our magazine subscription customers throughout the year, ensuring our customers are happy to continue their subscription with us.What you'll be doingReporting to the Head of Service, you'll be responsible for;Be the main contact for individual customers looking to cancel their subscriptionAchieve KPI's and monthly targetsObjection handle and retain customersUse all related systems to capture customer data including updating notes and outcomesExperience that will put you ahead of the curveCustomer-focused with questioning and listening skillsSales experience advantageous.Retention or selling and negotiating skills.Work collaboratively within the team and other departments.What's in it for youThe expected salary for this role is £26,500.This is a Hybrid role from our Cardiff Office, working three days from the office, two from home… Plus more great perks, which include;When we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWellbeing support with access to our Colleague Assistant ProgrammesInternal job family level P7Who are we…We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.*We reserve the right to close the job advert earlyPlease let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid",1778772594000,"2026-05-14 17:30:49","2026-05-14T15:30:49.000Z",26500,{"jsonldValid":27,"jsonld":1539},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sales & Retention Assistant - Magazine Subscriptions\",\"description\":\"\u003Cp>Future PLC have an exciting opportunity for a Retention assistant to join our team, located in Cardiff. If you pride yourself on your ability to help customers, overcome objections, and find solutions, then this will be the perfect role for you.\u003C/p>\u003Cp>As a Retention assistant , you'll retain our magazine subscription customers throughout the year, ensuring our customers are happy to continue their subscription with us.\u003C/p>\u003Cp>\u003Cstrong>What you'll be doing\u003C/strong>\u003C/p>\u003Cp>Reporting to the Head of Service, you'll be responsible for;\u003C/p>\u003Cul>\u003Cli>Be the main contact for individual customers looking to cancel their subscription\u003C/li>\u003Cli>Achieve KPI's and monthly targets\u003C/li>\u003Cli>Objection handle and retain customers\u003C/li>\u003Cli>Use all related systems to capture customer data including updating notes and outcomes\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Experience that will put you ahead of the curve\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Customer-focused with questioning and listening skills\u003C/li>\u003Cli>Sales experience advantageous.\u003C/li>\u003Cli>Retention or selling and negotiating skills.\u003C/li>\u003Cli>Work collaboratively within the team and other departments.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What's in it for you\u003C/strong>\u003C/p>\u003Cp>The expected salary for this role is £26,500.\u003C/p>\u003Cp>This is a Hybrid role from our Cardiff Office, working three days from the office, two from home\u003C/p>\u003Cp>… Plus more great perks, which include;\u003C/p>\u003Cul>\u003Cli>When we hit our targets, enjoy a share of our profits with a bonus\u003C/li>\u003Cli>Refer a friend and get rewarded when they join Future\u003C/li>\u003Cli>Wellbeing support with access to our Colleague Assistant Programmes\u003C/li>\u003C/ul>\u003Cp>Internal job family level P7\u003C/p>\u003Ch3>Who are we…\u003C/h3>\u003Cp>We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.\u003C/p>\u003Cp>We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!\u003C/p>\u003Ch3>Our Future, Our Responsibility - Inclusion and Diversity at Future\u003C/h3>\u003Cp>We embrace and celebrate diversity, making it part of who we are.\u003C/p>\u003Cp>Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.\u003C/p>\u003Cp>When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.\u003C/p>\u003Cp>Because a diverse team isn't just good for business. It's the Future.\u003C/p>\u003Cp>\u003Cem>Find out more about Our Future, Our Responsibility on our website.\u003C/em>\u003C/p>\u003Cp>\u003Cem>*We reserve the right to close the job advert early\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Please let us know if you need any reasonable adjustments made so we can give you the best experience!\u003C/strong>\u003C/p>\u003Cp>\u003Cem>#LI-Hybrid\u003C/em>\u003C/p>\",\"datePosted\":\"2026-05-14T15:30:49.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Future\",\"sameAs\":\"http://www.futureplc.com\",\"logo\":\"https://logo.clearbit.com/futureplc.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Future\",\"value\":\"8d6934f36e60f30e9e0df10b8ad48fd0354aab75416f627cfdf9a722371ea700\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Cardiff\",\"addressRegion\":\"Wales\",\"addressCountry\":\"GB\"}}}",{"id":1541,"slug":1542,"title":1543,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":1544,"country":14,"remote":15,"employmentType":1545,"department":18,"content_html":1546,"content_text":1547,"years":21,"createdAt":1534,"updatedAtISO":1535,"postedAtISO":1536,"hasSalary":15,"salaryMin":1548,"salaryMax":1549,"currency":25,"schema":1550},"b9af7dc8f067d8ad3cb98c8440bff210127c87ee417785f6d611c8617acc87c9","senior-product-manager-crm-at-medtronic-d1695a21d1","Senior Product Manager  - CRM","Minneapolis",[17],"We anticipate the application window for this opening will close on - 22 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Senior Product Manager \u003Cbr>\u003Cbr>Careers That Change Lives \u003Cbr>\u003Cbr>At Medtronic, we push the limits of what technology can do to make tomorrow better than yesterday and that makes it an exciting and rewarding place to work. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. \u003Cbr>\u003Cbr>Cardiac Rhythm Management (CRM) Integrated Operating Unit offers devices and therapies that treat patients with abnormal heart rhythms and heart failure. \u003Cbr>\u003Cbr>We are comprised of three businesses:\u003Cbr>\u003Cbr>•\tCardiac Pacing Therapies\u003Cbr>\u003Cbr>•\tCardiovascular Diagnostics & Services\u003Cbr>\u003Cbr>•\tAnd Defibrillation Solutions\u003Cbr>\u003Cbr>We put people first in all we do.  We remain on the leading edge of innovation to ensure that we treat more people.  We excel in how we operate to deliver the best experiences for people who touch our therapies.\u003Cbr>\u003Cbr>Are you ready to make a meaningful impact on lives while working at the forefront of medical innovation?\u003Cbr>\u003Cbr>In this exciting role as a Senior Product Manager, you will have responsibility for The Asset Lifecycle Management (ALM) Platform, a global enablement solution for managing CRM products. The platform integrates data from multiple systems and uses AI and machine learning to support clinical implants, device transmissions, patient remote monitoring, and clinic follow-up.\u003Cbr>\u003Cbr>This role defines product strategy, outcomes, and priorities across the full product lifecycle, ensuring solutions are reliable, scalable, compliant, and deliver value to patients, clinicians, and Medtronic. The Senior Product Manager leads ongoing platform development and operations, partnering with monitor and device manager operations, IT, and external partners to deliver an innovation roadmap focused on cost reduction, improved connectivity, and enhanced customer experience.\u003Cbr>\u003Cbr>This position is in Mounds View, MN. within the Cardiac Rhythm Management (CRM) unit.   At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We are working on-site 4 days per week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This role will require less than 10% of travel to enhance collaboration and ensure successful completion of projects.\u003Cbr>\u003Cbr>We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.\u003Cp>\u003Cb>A Day in the Life        \u003C/b>\u003C/p>\u003Cp>In general, the following responsibilities apply for the \u003Cb>Senior Product Manager\u003C/b> role. This includes, but is not limited to the following:\u003C/p>\u003Cp>\u003Cb>Product Vision and Strategy\u003C/b>\u003C/p>\u003Cul>\u003Cli>Defines and communicates a clear product vision grounded in patient and clinician workflows, clinical outcomes, and system interoperability (device, cloud, mobile, enterprise); ensures that vision translates into prioritized, executable work.\u003C/li>\u003Cli>Leads continuous discovery with patients, clinicians, field and internal teams; uses evidence, data, and post-market signals to validate problems and solutions while managing risk — and converts insights into refined prioritized work ready for delivery.\u003C/li>\u003Cli>Owns and prioritizes the product backlog end-to-end; writes clear problem statements, acceptance criteria, and value hypotheses; ensures work is sequenced to maximize patient, clinical, and business impact.\u003C/li>\u003Cli>Serves as the single, accountable voice of value for the ALM team; partners closely with engineering, quality, regulatory, security, operations, and commercial teams to ensure clarity of intent, readiness of requirements, and fast decision velocity.\u003C/li>\u003Cli>Translates PCS and business goals into outcome-based objectives and key requirements; owns the roadmap as a living execution plan tied to measurable outcomes — not a static list of features.\u003C/li>\u003Cli>Analyze operational business processes to identify gaps in data/information or capabilities; define and refine ALM capability architecture.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Project Planning and Execution Management\u003C/b>\u003C/p>\u003Cul>\u003Cli>Leads or leverages cross functional teams to evaluate, develop and manage projects through development and ongoing lifecycle management of products, processes and therapies.\u003C/li>\u003Cli>Manages the development and implementation process of a company’s products and services involving departmental or cross-functional teams focused on the delivery of new or existing products and processes.\u003C/li>\u003Cli>Reviews status of projects and budgets; manages schedules and prepares status reports.\u003C/li>\u003Cli>Gathers requirements, works on requirements planning, requirements elicitation and requirements management to ensure they meet demands of project’s key stakeholders.\u003C/li>\u003Cli>Communicates with stakeholders, obtains stakeholder engagement to ensure the end products or processes will solve the business problems.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>ALM Platform Support\u003C/b>\u003C/p>\u003Cul>\u003Cli>Provide leadership, prioritization, and operational oversight for the ALM Platform.\u003C/li>\u003Cli>Lead internal teams, IT staff, and external contractors.  Determine best fit staffing model for internal vs external resources.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>The successful candidate will have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>8 years of product and project management experience, including direct backlog ownership and delivery accountability for complex digital products.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications – \u003C/b>\u003C/p>\u003Cp>\u003Cb>Must Have - Minimum Requirements\u003C/b>\u003C/p>\u003Cp>\u003Cb>TO BE CONSIDERED FOR THIS ROLE, PLEASE BE SURE THE MINIMUM REQUIREMENTS ARE EVIDENT ON YOUR RESUME\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s degree in science, technology, engineering, or math and minimum of 10 years of work experience in science, technology, engineering, math OR advanced degree in science, technology, engineering, or math, with 8 years of technical experience \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Nice to Have\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience in a highly regulated industry, preferably implantable medical devices. \u003C/li>\u003Cli>Experience with enterprise IT solutions, data management, and AI/ML technologies.\u003C/li>\u003Cli>Experience leading empowered, cross-functional teams by influence in a matrixed, global organization\u003C/li>\u003Cli>Experience translating business and clinical goals into measurable outcomes objectives and key requirements — and tying those outcomes to roadmap and sprint-level execution.\u003C/li>\u003Cli>Financial and business experience, including stakeholder ownership of business cases, P&L influence, ROI modeling, and multi-year investment tradeoffs.\u003C/li>\u003Cli>Mastery of project management skills; knowledge of process and project planning best practices.\u003C/li>\u003Cli>Experience in healthcare, medical devices, or regulated industries preferred.\u003C/li>\u003Cli>Familiarity with Agile methodologies and platform/product management.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Medtronic\u003C/b>\u003Cbr>\u003Cbr>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.\u003Cbr>\u003Cbr>We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003Cbr>\u003Cbr>Physical Job Requirements\u003Cbr>\u003Cbr>PHYSICAL JOB REQUIREMENTS - The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):$178,400.00 - $267,600.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 22 May 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeSenior Product Manager Careers That Change Lives At Medtronic, we push the limits of what technology can do to make tomorrow better than yesterday and that makes it an exciting and rewarding place to work. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. Cardiac Rhythm Management (CRM) Integrated Operating Unit offers devices and therapies that treat patients with abnormal heart rhythms and heart failure. We are comprised of three businesses:•\tCardiac Pacing Therapies•\tCardiovascular Diagnostics & Services•\tAnd Defibrillation SolutionsWe put people first in all we do.  We remain on the leading edge of innovation to ensure that we treat more people.  We excel in how we operate to deliver the best experiences for people who touch our therapies.Are you ready to make a meaningful impact on lives while working at the forefront of medical innovation?In this exciting role as a Senior Product Manager, you will have responsibility for The Asset Lifecycle Management (ALM) Platform, a global enablement solution for managing CRM products. The platform integrates data from multiple systems and uses AI and machine learning to support clinical implants, device transmissions, patient remote monitoring, and clinic follow-up.This role defines product strategy, outcomes, and priorities across the full product lifecycle, ensuring solutions are reliable, scalable, compliant, and deliver value to patients, clinicians, and Medtronic. The Senior Product Manager leads ongoing platform development and operations, partnering with monitor and device manager operations, IT, and external partners to deliver an innovation roadmap focused on cost reduction, improved connectivity, and enhanced customer experience.This position is in Mounds View, MN. within the Cardiac Rhythm Management (CRM) unit.   At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We are working on-site 4 days per week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This role will require less than 10% of travel to enhance collaboration and ensure successful completion of projects.We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.A Day in the Life        In general, the following responsibilities apply for the Senior Product Manager role. This includes, but is not limited to the following:Product Vision and StrategyDefines and communicates a clear product vision grounded in patient and clinician workflows, clinical outcomes, and system interoperability (device, cloud, mobile, enterprise); ensures that vision translates into prioritized, executable work.Leads continuous discovery with patients, clinicians, field and internal teams; uses evidence, data, and post-market signals to validate problems and solutions while managing risk — and converts insights into refined prioritized work ready for delivery.Owns and prioritizes the product backlog end-to-end; writes clear problem statements, acceptance criteria, and value hypotheses; ensures work is sequenced to maximize patient, clinical, and business impact.Serves as the single, accountable voice of value for the ALM team; partners closely with engineering, quality, regulatory, security, operations, and commercial teams to ensure clarity of intent, readiness of requirements, and fast decision velocity.Translates PCS and business goals into outcome-based objectives and key requirements; owns the roadmap as a living execution plan tied to measurable outcomes — not a static list of features.Analyze operational business processes to identify gaps in data/information or capabilities; define and refine ALM capability architecture.Project Planning and Execution ManagementLeads or leverages cross functional teams to evaluate, develop and manage projects through development and ongoing lifecycle management of products, processes and therapies.Manages the development and implementation process of a company’s products and services involving departmental or cross-functional teams focused on the delivery of new or existing products and processes.Reviews status of projects and budgets; manages schedules and prepares status reports.Gathers requirements, works on requirements planning, requirements elicitation and requirements management to ensure they meet demands of project’s key stakeholders.Communicates with stakeholders, obtains stakeholder engagement to ensure the end products or processes will solve the business problems.ALM Platform SupportProvide leadership, prioritization, and operational oversight for the ALM Platform.Lead internal teams, IT staff, and external contractors.  Determine best fit staffing model for internal vs external resources.The successful candidate will have:8 years of product and project management experience, including direct backlog ownership and delivery accountability for complex digital products.Qualifications – Must Have - Minimum RequirementsTO BE CONSIDERED FOR THIS ROLE, PLEASE BE SURE THE MINIMUM REQUIREMENTS ARE EVIDENT ON YOUR RESUMEBachelor’s degree in science, technology, engineering, or math and minimum of 10 years of work experience in science, technology, engineering, math OR advanced degree in science, technology, engineering, or math, with 8 years of technical experience Nice to HaveExperience in a highly regulated industry, preferably implantable medical devices. Experience with enterprise IT solutions, data management, and AI/ML technologies.Experience leading empowered, cross-functional teams by influence in a matrixed, global organizationExperience translating business and clinical goals into measurable outcomes objectives and key requirements — and tying those outcomes to roadmap and sprint-level execution.Financial and business experience, including stakeholder ownership of business cases, P&L influence, ROI modeling, and multi-year investment tradeoffs.Mastery of project management skills; knowledge of process and project planning best practices.Experience in healthcare, medical devices, or regulated industries preferred.Familiarity with Agile methodologies and platform/product management.About MedtronicTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.Physical Job RequirementsPHYSICAL JOB REQUIREMENTS - The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$178,400.00 - $267,600.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",178400,267600,{"jsonldValid":27,"jsonld":1551},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Product Manager  - CRM\",\"description\":\"We anticipate the application window for this opening will close on - 22 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Senior Product Manager \u003Cbr>\u003Cbr>Careers That Change Lives \u003Cbr>\u003Cbr>At Medtronic, we push the limits of what technology can do to make tomorrow better than yesterday and that makes it an exciting and rewarding place to work. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. \u003Cbr>\u003Cbr>Cardiac Rhythm Management (CRM) Integrated Operating Unit offers devices and therapies that treat patients with abnormal heart rhythms and heart failure. \u003Cbr>\u003Cbr>We are comprised of three businesses:\u003Cbr>\u003Cbr>•\\tCardiac Pacing Therapies\u003Cbr>\u003Cbr>•\\tCardiovascular Diagnostics & Services\u003Cbr>\u003Cbr>•\\tAnd Defibrillation Solutions\u003Cbr>\u003Cbr>We put people first in all we do.  We remain on the leading edge of innovation to ensure that we treat more people.  We excel in how we operate to deliver the best experiences for people who touch our therapies.\u003Cbr>\u003Cbr>Are you ready to make a meaningful impact on lives while working at the forefront of medical innovation?\u003Cbr>\u003Cbr>In this exciting role as a Senior Product Manager, you will have responsibility for The Asset Lifecycle Management (ALM) Platform, a global enablement solution for managing CRM products. The platform integrates data from multiple systems and uses AI and machine learning to support clinical implants, device transmissions, patient remote monitoring, and clinic follow-up.\u003Cbr>\u003Cbr>This role defines product strategy, outcomes, and priorities across the full product lifecycle, ensuring solutions are reliable, scalable, compliant, and deliver value to patients, clinicians, and Medtronic. The Senior Product Manager leads ongoing platform development and operations, partnering with monitor and device manager operations, IT, and external partners to deliver an innovation roadmap focused on cost reduction, improved connectivity, and enhanced customer experience.\u003Cbr>\u003Cbr>This position is in Mounds View, MN. within the Cardiac Rhythm Management (CRM) unit.   At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We are working on-site 4 days per week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This role will require less than 10% of travel to enhance collaboration and ensure successful completion of projects.\u003Cbr>\u003Cbr>We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.\u003Cp>\u003Cb>A Day in the Life        \u003C/b>\u003C/p>\u003Cp>In general, the following responsibilities apply for the \u003Cb>Senior Product Manager\u003C/b> role. This includes, but is not limited to the following:\u003C/p>\u003Cp>\u003Cb>Product Vision and Strategy\u003C/b>\u003C/p>\u003Cul>\u003Cli>Defines and communicates a clear product vision grounded in patient and clinician workflows, clinical outcomes, and system interoperability (device, cloud, mobile, enterprise); ensures that vision translates into prioritized, executable work.\u003C/li>\u003Cli>Leads continuous discovery with patients, clinicians, field and internal teams; uses evidence, data, and post-market signals to validate problems and solutions while managing risk — and converts insights into refined prioritized work ready for delivery.\u003C/li>\u003Cli>Owns and prioritizes the product backlog end-to-end; writes clear problem statements, acceptance criteria, and value hypotheses; ensures work is sequenced to maximize patient, clinical, and business impact.\u003C/li>\u003Cli>Serves as the single, accountable voice of value for the ALM team; partners closely with engineering, quality, regulatory, security, operations, and commercial teams to ensure clarity of intent, readiness of requirements, and fast decision velocity.\u003C/li>\u003Cli>Translates PCS and business goals into outcome-based objectives and key requirements; owns the roadmap as a living execution plan tied to measurable outcomes — not a static list of features.\u003C/li>\u003Cli>Analyze operational business processes to identify gaps in data/information or capabilities; define and refine ALM capability architecture.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Project Planning and Execution Management\u003C/b>\u003C/p>\u003Cul>\u003Cli>Leads or leverages cross functional teams to evaluate, develop and manage projects through development and ongoing lifecycle management of products, processes and therapies.\u003C/li>\u003Cli>Manages the development and implementation process of a company’s products and services involving departmental or cross-functional teams focused on the delivery of new or existing products and processes.\u003C/li>\u003Cli>Reviews status of projects and budgets; manages schedules and prepares status reports.\u003C/li>\u003Cli>Gathers requirements, works on requirements planning, requirements elicitation and requirements management to ensure they meet demands of project’s key stakeholders.\u003C/li>\u003Cli>Communicates with stakeholders, obtains stakeholder engagement to ensure the end products or processes will solve the business problems.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>ALM Platform Support\u003C/b>\u003C/p>\u003Cul>\u003Cli>Provide leadership, prioritization, and operational oversight for the ALM Platform.\u003C/li>\u003Cli>Lead internal teams, IT staff, and external contractors.  Determine best fit staffing model for internal vs external resources.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>The successful candidate will have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>8 years of product and project management experience, including direct backlog ownership and delivery accountability for complex digital products.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications – \u003C/b>\u003C/p>\u003Cp>\u003Cb>Must Have - Minimum Requirements\u003C/b>\u003C/p>\u003Cp>\u003Cb>TO BE CONSIDERED FOR THIS ROLE, PLEASE BE SURE THE MINIMUM REQUIREMENTS ARE EVIDENT ON YOUR RESUME\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s degree in science, technology, engineering, or math and minimum of 10 years of work experience in science, technology, engineering, math OR advanced degree in science, technology, engineering, or math, with 8 years of technical experience \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Nice to Have\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience in a highly regulated industry, preferably implantable medical devices. \u003C/li>\u003Cli>Experience with enterprise IT solutions, data management, and AI/ML technologies.\u003C/li>\u003Cli>Experience leading empowered, cross-functional teams by influence in a matrixed, global organization\u003C/li>\u003Cli>Experience translating business and clinical goals into measurable outcomes objectives and key requirements — and tying those outcomes to roadmap and sprint-level execution.\u003C/li>\u003Cli>Financial and business experience, including stakeholder ownership of business cases, P&L influence, ROI modeling, and multi-year investment tradeoffs.\u003C/li>\u003Cli>Mastery of project management skills; knowledge of process and project planning best practices.\u003C/li>\u003Cli>Experience in healthcare, medical devices, or regulated industries preferred.\u003C/li>\u003Cli>Familiarity with Agile methodologies and platform/product management.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Medtronic\u003C/b>\u003Cbr>\u003Cbr>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.\u003Cbr>\u003Cbr>We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003Cbr>\u003Cbr>Physical Job Requirements\u003Cbr>\u003Cbr>PHYSICAL JOB REQUIREMENTS - The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):$178,400.00 - $267,600.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-05-14T15:30:49.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"b9af7dc8f067d8ad3cb98c8440bff210127c87ee417785f6d611c8617acc87c9\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Minneapolis\",\"addressRegion\":\"Minnesota\",\"addressCountry\":\"US\"}}}",{"id":1553,"slug":1554,"title":1555,"companyname":1556,"companylogo":88,"city":1557,"country":1557,"remote":15,"employmentType":1558,"department":18,"content_html":1559,"content_text":1560,"years":21,"createdAt":1534,"updatedAtISO":1535,"postedAtISO":1536,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1561},"9b99e22a1a8d79c6349269cbfc1ce5fd44af07fc27da2d40bed933853fd10f6e","sr-director-retention-programs-at-gartner-163ed52a95","Sr. Director, Retention Programs","gartner","Gurgaon",[17],"\u003Cp>\u003Cb>Sr Director, Retention Programs\u003C/b>\u003C/p>\u003Cp>\u003Cb>About the role:\u003C/b> \u003C/p>\u003Cp>The Global Retention Programs team are experts in ensuring that Gartner’s largest clients retain and grow their business with the company.  The team acts as internal consultants to Sales and Service leaders and also plays a critical role in providing Gartner’s Operating Committee with regular recommendations, insights and opportunities to shape the company’s retention and growth strategy. \u003C/p>\u003Cp>\u003Cb>What you will do:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead cross-functionally to improve retention and growth within Gartner’s largest, most strategic accounts \u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead the Asia Pacific Japan and Emerging Markets GRP teams, effectively coaching them to continuously develop and drive globally consistent best practices \u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead a team of GRP associates focused on Global Accounts, effectively coaching them to mitigate risk and support channel growth by aligning best-practice retention and growth plays to complex account scenarios  \u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead strategic projects and initiatives, with insights to the Operating Committee \u003C/p>\u003C/li>\u003Cli>\u003Cp>Influence senior leaders within Gartner, with regular interactions across Sales, Service, Conferences, Product and other business units \u003C/p>\u003C/li>\u003Cli>\u003Cp>Challenge team to innovate client-facing processes, deliverables, and advise on successful strategies to influence account team actions and success rate with clients   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you will need:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelors required, MBA or master’s degree preferred. \u003C/p>\u003C/li>\u003Cli>\u003Cp>12+ years relevant business experience including successfully leading strategic transformation initiatives, plus: \u003C/p>\u003C/li>\u003Cli>\u003Cp>5+ years Business Transformation experience working with senior executives \u003C/p>\u003C/li>\u003Cli>\u003Cp>Previous leadership experience.  Strong connector of people, concepts, and applications. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Must be high energy and highly motivated individual; goal and results oriented, demonstrates a bias for action and disciplined execution. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable navigating ambiguity, driving clarity, and executing in a fast-paced, dynamic environment. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to partner with and influence senior executives and align diverse stakeholders around strategic priorities. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Able to translate complex concepts simply and distil key “so what’s” for an array of stakeholders. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to toggle between strategic considerations and tactical implications, helping to deliver the approach and execute to create specific deliverables. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong and effective communication skills; ability to present to senior leaders, as well as peers in a clear manner, fostering dialogue and helping to drive decisions. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Who are we? \u003C/b>\u003C/p>\u003Cp>At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.\u003C/p>\u003Cp>Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.\u003C/p>\u003Cp>Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.\u003C/p>\u003Cp>\u003Cb>What makes Gartner a great place to work? \u003C/b>\u003C/p>\u003Cp>Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.\u003C/p>\u003Cp>We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.\u003C/p>\u003Cp>Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.\u003C/p>\u003Cp>We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.\u003C/p>\u003Cp>\u003Cb>Gartner is the world authority on AI\u003C/b>\u003C/p>\u003Cp>At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.\u003C/p>\u003Cp>It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.\u003C/p>\u003Cp>\u003Cb>What do we offer? \u003C/b>\u003C/p>\u003Cp>Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.\u003C/p>\u003Cp>In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.\u003C/p>\u003Cp>Ready to grow your career with Gartner? Join us.\u003C/p>\u003Cp>\u003Cbr>The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.\u003C/p>\u003Cp>Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.\u003C/p>Job Requisition ID:106444\u003Cp>By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.\u003C/p>\u003Cp>Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy\u003C/p>\u003Cp>\u003Cbr>\u003Cb>For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.\u003C/b>\u003C/p>","Sr Director, Retention ProgramsAbout the role: The Global Retention Programs team are experts in ensuring that Gartner’s largest clients retain and grow their business with the company.  The team acts as internal consultants to Sales and Service leaders and also plays a critical role in providing Gartner’s Operating Committee with regular recommendations, insights and opportunities to shape the company’s retention and growth strategy. What you will do: Lead cross-functionally to improve retention and growth within Gartner’s largest, most strategic accounts Lead the Asia Pacific Japan and Emerging Markets GRP teams, effectively coaching them to continuously develop and drive globally consistent best practices Lead a team of GRP associates focused on Global Accounts, effectively coaching them to mitigate risk and support channel growth by aligning best-practice retention and growth plays to complex account scenarios  Lead strategic projects and initiatives, with insights to the Operating Committee Influence senior leaders within Gartner, with regular interactions across Sales, Service, Conferences, Product and other business units Challenge team to innovate client-facing processes, deliverables, and advise on successful strategies to influence account team actions and success rate with clients   What you will need: Bachelors required, MBA or master’s degree preferred. 12+ years relevant business experience including successfully leading strategic transformation initiatives, plus: 5+ years Business Transformation experience working with senior executives Previous leadership experience.  Strong connector of people, concepts, and applications. Must be high energy and highly motivated individual; goal and results oriented, demonstrates a bias for action and disciplined execution. Comfortable navigating ambiguity, driving clarity, and executing in a fast-paced, dynamic environment. Demonstrated ability to partner with and influence senior executives and align diverse stakeholders around strategic priorities. Able to translate complex concepts simply and distil key “so what’s” for an array of stakeholders. Ability to toggle between strategic considerations and tactical implications, helping to deliver the approach and execute to create specific deliverables. Strong and effective communication skills; ability to present to senior leaders, as well as peers in a clear manner, fostering dialogue and helping to drive decisions. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.Gartner is the world authority on AIAt Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.Job Requisition ID:106444By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policyFor efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.",{"jsonldValid":27,"jsonld":1562},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sr. Director, Retention Programs\",\"description\":\"\u003Cp>\u003Cb>Sr Director, Retention Programs\u003C/b>\u003C/p>\u003Cp>\u003Cb>About the role:\u003C/b> \u003C/p>\u003Cp>The Global Retention Programs team are experts in ensuring that Gartner’s largest clients retain and grow their business with the company.  The team acts as internal consultants to Sales and Service leaders and also plays a critical role in providing Gartner’s Operating Committee with regular recommendations, insights and opportunities to shape the company’s retention and growth strategy. \u003C/p>\u003Cp>\u003Cb>What you will do:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead cross-functionally to improve retention and growth within Gartner’s largest, most strategic accounts \u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead the Asia Pacific Japan and Emerging Markets GRP teams, effectively coaching them to continuously develop and drive globally consistent best practices \u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead a team of GRP associates focused on Global Accounts, effectively coaching them to mitigate risk and support channel growth by aligning best-practice retention and growth plays to complex account scenarios  \u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead strategic projects and initiatives, with insights to the Operating Committee \u003C/p>\u003C/li>\u003Cli>\u003Cp>Influence senior leaders within Gartner, with regular interactions across Sales, Service, Conferences, Product and other business units \u003C/p>\u003C/li>\u003Cli>\u003Cp>Challenge team to innovate client-facing processes, deliverables, and advise on successful strategies to influence account team actions and success rate with clients   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you will need:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelors required, MBA or master’s degree preferred. \u003C/p>\u003C/li>\u003Cli>\u003Cp>12+ years relevant business experience including successfully leading strategic transformation initiatives, plus: \u003C/p>\u003C/li>\u003Cli>\u003Cp>5+ years Business Transformation experience working with senior executives \u003C/p>\u003C/li>\u003Cli>\u003Cp>Previous leadership experience.  Strong connector of people, concepts, and applications. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Must be high energy and highly motivated individual; goal and results oriented, demonstrates a bias for action and disciplined execution. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable navigating ambiguity, driving clarity, and executing in a fast-paced, dynamic environment. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to partner with and influence senior executives and align diverse stakeholders around strategic priorities. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Able to translate complex concepts simply and distil key “so what’s” for an array of stakeholders. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to toggle between strategic considerations and tactical implications, helping to deliver the approach and execute to create specific deliverables. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong and effective communication skills; ability to present to senior leaders, as well as peers in a clear manner, fostering dialogue and helping to drive decisions. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Who are we? \u003C/b>\u003C/p>\u003Cp>At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.\u003C/p>\u003Cp>Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.\u003C/p>\u003Cp>Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.\u003C/p>\u003Cp>\u003Cb>What makes Gartner a great place to work? \u003C/b>\u003C/p>\u003Cp>Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.\u003C/p>\u003Cp>We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.\u003C/p>\u003Cp>Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.\u003C/p>\u003Cp>We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.\u003C/p>\u003Cp>\u003Cb>Gartner is the world authority on AI\u003C/b>\u003C/p>\u003Cp>At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.\u003C/p>\u003Cp>It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.\u003C/p>\u003Cp>\u003Cb>What do we offer? \u003C/b>\u003C/p>\u003Cp>Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.\u003C/p>\u003Cp>In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.\u003C/p>\u003Cp>Ready to grow your career with Gartner? Join us.\u003C/p>\u003Cp>\u003Cbr>The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.\u003C/p>\u003Cp>Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.\u003C/p>Job Requisition ID:106444\u003Cp>By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.\u003C/p>\u003Cp>Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy\u003C/p>\u003Cp>\u003Cbr>\u003Cb>For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.\u003C/b>\u003C/p>\",\"datePosted\":\"2026-05-14T15:30:49.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"gartner\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"gartner\",\"value\":\"9b99e22a1a8d79c6349269cbfc1ce5fd44af07fc27da2d40bed933853fd10f6e\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Gurgaon\",\"addressCountry\":\"Gurgaon\"}}}",{"id":1564,"slug":1565,"title":1566,"companyname":1567,"companylogo":1568,"companyIndustry":135,"city":1569,"country":1569,"remote":15,"employmentType":1570,"department":18,"content_html":1571,"content_text":1572,"years":21,"createdAt":1573,"updatedAtISO":1574,"postedAtISO":1575,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1576},"67e31e222d520a37a0088aff63529221df7897fc5def57ea24ed7295f4321aca","driver-operations-associate-retention-at-lalamove-44451d1c2b","Driver Operations Associate 夥伴營運專員 (Retention)","Lalamove","https://logo.clearbit.com/lalamove.com","Taipei",[17],"\u003Cp>你將負責司機夥伴的留存與活躍經營，透過基礎的數據分析、獎勵活動規劃與日常營運管理，提升司機夥伴的接單活躍度與平台黏著度，確保平台供給穩定並持續成長。\u003C/p>\n\u003Cp>在這個角色中，你將從司機夥伴的使用行為與營運數據中找出問題與成長機會，透過活動執行、成效追蹤與跨部門合作，優化司機夥伴的整體營運體驗，成為推動平台成長的重要角色。\u003C/p>","你將負責司機夥伴的留存與活躍經營，透過基礎的數據分析、獎勵活動規劃與日常營運管理，提升司機夥伴的接單活躍度與平台黏著度，確保平台供給穩定並持續成長。\n在這個角色中，你將從司機夥伴的使用行為與營運數據中找出問題與成長機會，透過活動執行、成效追蹤與跨部門合作，優化司機夥伴的整體營運體驗，成為推動平台成長的重要角色。",1778750455000,"2026-05-14 11:21:39","2026-05-13T10:06:03.383Z",{"jsonldValid":27,"jsonld":1577},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Driver Operations Associate 夥伴營運專員 (Retention)\",\"description\":\"\u003Cp>Driver Operations Associate 夥伴營運專員 (Retention) at Lalamove.\u003C/p>\",\"datePosted\":\"2026-05-13T10:06:03.383Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Lalamove\",\"sameAs\":\"https://www.lalamove.com\",\"logo\":\"https://logo.clearbit.com/lalamove.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Lalamove\",\"value\":\"67e31e222d520a37a0088aff63529221df7897fc5def57ea24ed7295f4321aca\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Taipei\",\"addressCountry\":\"Taipei\"}}}",{"id":1579,"slug":1580,"title":1581,"companyname":565,"companylogo":566,"companyTagline":567,"companyIndustry":135,"city":1582,"country":1583,"remote":15,"employmentType":1584,"department":18,"content_html":1585,"content_text":1586,"years":21,"createdAt":1573,"updatedAtISO":1574,"postedAtISO":1587,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1588},"fd2010ed98d15645492c6133e81bfbe67caf098425e7badd4b46d80650445867","principal-application-developer-salesforce-crm-at-genesys-c9a5e7a8c0","Principal Application Developer – Salesforce CRM","Chennai (Flexible)","Chennai",[17],"\u003Cp>Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.\u003C/p>\u003Cp>We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.\u003C/p>\u003Cp>\u003Cb>Job Summary\u003C/b>\u003C/p>\u003Cp>We are seeking an experienced Principal Application Developer to lead production support for Salesforce CRM applications. This role involves providing technical leadership to a team of support engineers, ensuring system stability, and delivering reliable support services to business users in a fast-paced environment.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Lead a team of L2/L3 support engineers to support Salesforce CRM applications and related integrations\u003C/b>\u003C/li>\u003Cli>Handle end-to-end incident management, including triage, resolution, and escalation\u003C/li>\u003Cli>\u003Cb>Act as the primary point of contact for critical incidents (P1/P2) and ensure timely resolution\u003C/b>\u003C/li>\u003Cli>Ensure adherence to SLAs and track key support metrics\u003C/li>\u003Cli>\u003Cb>Perform root cause analysis (RCA) and drive permanent fixes for recurring issues\u003C/b>\u003C/li>\u003Cli>Coordinate with development, QA, and product teams for defect resolution and enhancements\u003C/li>\u003Cli>Support release and deployment activities, including validation and production readiness\u003C/li>\u003Cli>Monitor application performance and proactively identify and address issues\u003C/li>\u003Cli>Maintain knowledge base, SOPs, and support documentation\u003C/li>\u003Cli>Provide regular updates to stakeholders on incidents, risks, and overall system health\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Skills & Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>10+ years of experience in application support, with at least 4–5 years in Salesforce CRM\u003C/li>\u003Cli>\u003Cb>Strong hands-on experience with Salesforce (Sales Cloud / Service Cloud) and Customer/Partner Communities\u003C/b>\u003C/li>\u003Cli>Experience or exposure to \u003Cb>    /CPQ is\u003C/b> a strong advantage\u003C/li>\u003Cli>Proven experience leading or mentoring a support team\u003C/li>\u003Cli>Good understanding of ITIL processes (Incident, Problem, Change Management)\u003C/li>\u003Cli>\u003Cb>Strong troubleshooting and debugging skills\u003C/b>\u003C/li>\u003Cli>Working knowledge of SQL and data analysis\u003C/li>\u003Cli>Experience with integrations (REST/SOAP APIs, middleware)\u003C/li>\u003Cli>Familiarity with ticketing tools such as ServiceNow, Jira, etc.\u003C/li>\u003Cli>Strong communication and stakeholder management skills\u003C/li>\u003C/ul>\u003Cp>#LI-GR1\u003Cbr>#LI-Hybrid\u003Cbr>#LI-Remote\u003Cbr> \u003C/p>\u003Cp>If a Genesys employee referred you, please use the link they sent you to apply.\u003C/p>\u003Cp>\u003Cb>About Genesys:\u003C/b>\u003C/p>\u003Cp>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.\u003C/p>\u003Cp>\u003Cb>Reasonable Accommodations:\u003C/b>\u003C/p>\u003Cp>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.\u003C/p>\u003Cp>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\u003C/p>\u003Cp>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.\u003C/p>\u003Cp>\u003Cb>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>expression, marital\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> status, domestic partner \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>status, national\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> origin, genetics, \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>disability, military\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> and veteran status, and other protected characteristics.\u003C/b>\u003C/p>\u003Cp>\u003Ci>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.\u003C/i>\u003C/p>","Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Job SummaryWe are seeking an experienced Principal Application Developer to lead production support for Salesforce CRM applications. This role involves providing technical leadership to a team of support engineers, ensuring system stability, and delivering reliable support services to business users in a fast-paced environment.Key ResponsibilitiesLead a team of L2/L3 support engineers to support Salesforce CRM applications and related integrationsHandle end-to-end incident management, including triage, resolution, and escalationAct as the primary point of contact for critical incidents (P1/P2) and ensure timely resolutionEnsure adherence to SLAs and track key support metricsPerform root cause analysis (RCA) and drive permanent fixes for recurring issuesCoordinate with development, QA, and product teams for defect resolution and enhancementsSupport release and deployment activities, including validation and production readinessMonitor application performance and proactively identify and address issuesMaintain knowledge base, SOPs, and support documentationProvide regular updates to stakeholders on incidents, risks, and overall system healthRequired Skills & Experience10+ years of experience in application support, with at least 4–5 years in Salesforce CRMStrong hands-on experience with Salesforce (Sales Cloud / Service Cloud) and Customer/Partner CommunitiesExperience or exposure to     /CPQ is a strong advantageProven experience leading or mentoring a support teamGood understanding of ITIL processes (Incident, Problem, Change Management)Strong troubleshooting and debugging skillsWorking knowledge of SQL and data analysisExperience with integrations (REST/SOAP APIs, middleware)Familiarity with ticketing tools such as ServiceNow, Jira, etc.Strong communication and stakeholder management skills#LI-GR1#LI-Hybrid#LI-Remote If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.","2026-05-14T09:21:39.000Z",{"jsonldValid":27,"jsonld":1589},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Principal Application Developer – Salesforce CRM\",\"description\":\"\u003Cp>Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.\u003C/p>\u003Cp>We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.\u003C/p>\u003Cp>\u003Cb>Job Summary\u003C/b>\u003C/p>\u003Cp>We are seeking an experienced Principal Application Developer to lead production support for Salesforce CRM applications. This role involves providing technical leadership to a team of support engineers, ensuring system stability, and delivering reliable support services to business users in a fast-paced environment.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Lead a team of L2/L3 support engineers to support Salesforce CRM applications and related integrations\u003C/b>\u003C/li>\u003Cli>Handle end-to-end incident management, including triage, resolution, and escalation\u003C/li>\u003Cli>\u003Cb>Act as the primary point of contact for critical incidents (P1/P2) and ensure timely resolution\u003C/b>\u003C/li>\u003Cli>Ensure adherence to SLAs and track key support metrics\u003C/li>\u003Cli>\u003Cb>Perform root cause analysis (RCA) and drive permanent fixes for recurring issues\u003C/b>\u003C/li>\u003Cli>Coordinate with development, QA, and product teams for defect resolution and enhancements\u003C/li>\u003Cli>Support release and deployment activities, including validation and production readiness\u003C/li>\u003Cli>Monitor application performance and proactively identify and address issues\u003C/li>\u003Cli>Maintain knowledge base, SOPs, and support documentation\u003C/li>\u003Cli>Provide regular updates to stakeholders on incidents, risks, and overall system health\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Skills & Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>10+ years of experience in application support, with at least 4–5 years in Salesforce CRM\u003C/li>\u003Cli>\u003Cb>Strong hands-on experience with Salesforce (Sales Cloud / Service Cloud) and Customer/Partner Communities\u003C/b>\u003C/li>\u003Cli>Experience or exposure to \u003Cb>    /CPQ is\u003C/b> a strong advantage\u003C/li>\u003Cli>Proven experience leading or mentoring a support team\u003C/li>\u003Cli>Good understanding of ITIL processes (Incident, Problem, Change Management)\u003C/li>\u003Cli>\u003Cb>Strong troubleshooting and debugging skills\u003C/b>\u003C/li>\u003Cli>Working knowledge of SQL and data analysis\u003C/li>\u003Cli>Experience with integrations (REST/SOAP APIs, middleware)\u003C/li>\u003Cli>Familiarity with ticketing tools such as ServiceNow, Jira, etc.\u003C/li>\u003Cli>Strong communication and stakeholder management skills\u003C/li>\u003C/ul>\u003Cp>#LI-GR1\u003Cbr>#LI-Hybrid\u003Cbr>#LI-Remote\u003Cbr> \u003C/p>\u003Cp>If a Genesys employee referred you, please use the link they sent you to apply.\u003C/p>\u003Cp>\u003Cb>About Genesys:\u003C/b>\u003C/p>\u003Cp>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.\u003C/p>\u003Cp>\u003Cb>Reasonable Accommodations:\u003C/b>\u003C/p>\u003Cp>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.\u003C/p>\u003Cp>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\u003C/p>\u003Cp>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.\u003C/p>\u003Cp>\u003Cb>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>expression, marital\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> status, domestic partner \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>status, national\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> origin, genetics, \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>disability, military\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> and veteran status, and other protected characteristics.\u003C/b>\u003C/p>\u003Cp>\u003Ci>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.\u003C/i>\u003C/p>\",\"datePosted\":\"2026-05-14T09:21:39.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Genesys\",\"sameAs\":\"https://www.genesys.com/\",\"logo\":\"https://logo.clearbit.com/genesys.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Genesys\",\"value\":\"fd2010ed98d15645492c6133e81bfbe67caf098425e7badd4b46d80650445867\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Chennai (Flexible)\",\"addressCountry\":\"Chennai\"}}}",{"id":1591,"slug":1592,"title":1593,"companyname":1594,"companylogo":1595,"companyTagline":1596,"companyIndustry":462,"city":88,"country":88,"remote":15,"employmentType":1597,"department":18,"content_html":1598,"content_text":1599,"years":21,"createdAt":1573,"updatedAtISO":1574,"postedAtISO":1587,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1600},"3c381b3ac097daf5d2fb0e516eb70fd954ae4b9d349eec9ef6cb20ea8c8a4099","retention-assistant-marketing-manager-at-fidelity-international-c16d9648c4","Retention Assistant Marketing Manager","Fidelity International","https://logo.clearbit.com/fidelityinternational.com","Fidelity International offers world class investment solutions and retirement expertise to institutions and individuals.",[17],"\u003Ch1>\u003Cb>About the Opportunity\u003C/b>\u003C/h1>Job Type: PermanentApplication Deadline: 16 May 2026\u003Cp>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Cp>\u003Cb>                                                                                                                     \u003C/b>\u003C/p>\u003Ch1>\u003Cb>Title                 Retention Assistant Marketing Manager  \u003C/b>\u003C/h1>\u003Ch1>\u003Cb>Department\u003C/b>      Engagement & Retention, Customer Growth & Retention Marketing Team, GPS Marketing\u003C/h1>\u003Cp>\u003Cb>Location          \u003C/b>Gurgaon\u003C/p>\u003Cp>\u003Cb>Reports To       \u003C/b>Retention Marketing Manager\u003C/p>\u003Cp>\u003Cb>Level                \u003C/b>4\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>With a global presence across more than 25 locations around the world, Fidelity International (FIL) provides investment services and retirement expertise to everyone from central banks and financial institutions to wealth managers and private individuals.  We’re proud to have been helping our clients build better financial futures for over 50 years. \u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>About your team\u003C/b>\u003C/p>\u003Cp>With FIL’s Global Platform Solutions (GPS) our vision is to be a leading, multinational provider of investment solutions, wealth management and retirement services, offering our customers the very best of Fidelity.\u003C/p>\u003Cp>The Customer Growth and Retention Marketing Team play a crucial role in developing and deploying strategies to accelerate revenue generated from Prospects, our Investors and Members. By attracting new prospects and retaining our customers to become their Pension and Investment Platform of choice. \u003C/p>\u003Cp>Because with the right trusted partner, investing becomes more than a financial decision — it's about helping our customers build the life they want and empowering them to feel engaged with their future and investments. So, join our team and be part of delivering our exciting vision.\u003C/p>\u003Cp>\u003Cb>About your role \u003Cbr>\u003C/b>You will be instrumental in driving measurable improvements in customer retention across all our Personal Investing and Workplace Products and Services. Enabled via a data driven, customer centric retention strategy. To support our core goal of becoming our customers' Pension and Investment platform of choice. \u003C/p>\u003Cp>Responsible for supporting on the implementing our customer retention strategy covering:\u003C/p>\u003Cp>·         Robust retention strategy: from pre-emptive engagement to save a customer programs as well as a win back strategy. Build and continuously optimise to drive customer retention.\u003C/p>\u003Cp>·         Driving decumulation: building engagement at key points in the customer lifecycle to encourage more customers to retire with Fidelity.\u003C/p>\u003Cp>·         WI (UK & IRSP) specific initiatives including Workplace Workout management\u003C/p>\u003Cp>\u003Cb>Key responsibilities\u003C/b>\u003C/p>\u003Cp>\u003Cb>1.     Retention Strategy Execution and Optimisation:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support on the delivery of retention initiatives, ensuring alignment with overall business goals and customer needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support on the execution of all activity in relation to retention campaigns, landing pages, templates, guides, client toolkits and banners.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support on the optimisation of journeys and content across all retention initiatives and touchpoints.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously monitor and execute changes to maximise effectiveness and ROI, using data-driven insights.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>2.     Retain Customers:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support on the delivery of pre-emptive engagement with customers based on propensity modelling and the identification of key factors/triggers that drive attrition.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work on the implementation of a multi-channel save a customer programme, working with colleagues across different customer touchpoints.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support on the implementation of a win back strategy, targeting Tier 1 and Tier 2 customers.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>3.     Drive Decumulation:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support the Retention Manager to articulate our retirement offering in communications across personal and workplace products, including USPs and reasons to believe\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build engagement at key points in the customer lifecycle to educate customers and encourage more to retire with Fidelity\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>4.     Competitor Analysis and Benchmarking:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Conduct regular competitor research to gain market insights, inspiration to help maintain a competitive advantage. Integrate findings into customer journey plan.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>5.     Performance Analysis:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Monitor and report on campaign performance, making data-driven recommendations for improvement.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Key competencies and experience\u003C/b>\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>·         \u003Cb>Customer-centric marketing campaign execution (segmentation, targeting, design UX):\u003C/b> Proficiency in executing marketing communications across various channels, to drive engagement at key points in the customer lifecycle and to illustrate the value of being a Fidelity customer to and through retirement\u003C/p>\u003Cp>·         \u003Cb>Performance Insight and Reporting:\u003C/b> Proficiency in using analytics and in developing reporting. Able to identify trends, performance gaps and opportunities.\u003C/p>\u003Cp>·         \u003Cb>Communication Skills:\u003C/b> Excellent written and verbal communication skills, able to clearly and effectively convey information, ideas, and thoughts to other stakeholders via reports and presentations. Experience in copywriting, proof-reading, and editing skills, along with the ability to distil information into key messages and prioritise in a fast-paced environment is essential.\u003C/p>\u003Cp>·         \u003Cb>Collaboration:\u003C/b> Experience in establishing effective working relationships built on trust. Able to effectively understand stakeholder needs, leverage open dialogue, establish clear expectations and regularly update stakeholders on progress (internal and external).\u003C/p>\u003Cp>·         \u003Cb>Project / Campaign Management:\u003C/b> Strong organisational skills with attention to detail. Ability to work in a fast-paced environment and manage multiple projects simultaneously. Curious thinker adopting a proactive approach to problem-solving and innovation\u003C/p>\u003Cp>·         \u003Cb>Team player:\u003C/b> Enthusiastic, motivated and positive, with the drive to make an impact.\u003C/p>\u003Cp>·         \u003Cb>Focus on Personal Development:\u003C/b> Passion for personal development (technical expertise and core competencies), focused on keeping up to date with the latest technical, industry and competency trends and best practise. Proven experience of upskilling others would be an advantage.\u003C/p>\u003Cp>·         \u003Cb>Industry Experience:\u003C/b> Experience working within Financial Services and understanding of UK FCA compliance requirements would be an advantage but not essential. Skilled at explaining complicated products in a simple and engaging way would be highly desirable.\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Feel rewarded\u003C/b>\u003C/p>\u003Cp>For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.\u003C/p>\u003Cp>For more about our work, our approach to dynamic working and how you could build your future here, visit \u003Cu>careers.fidelityinternational.com.\u003C/u>\u003C/p>","About the OpportunityJob Type: PermanentApplication Deadline: 16 May 2026Job Description                                                                                                                     Title                 Retention Assistant Marketing Manager  Department      Engagement & Retention, Customer Growth & Retention Marketing Team, GPS MarketingLocation          GurgaonReports To       Retention Marketing ManagerLevel                4 With a global presence across more than 25 locations around the world, Fidelity International (FIL) provides investment services and retirement expertise to everyone from central banks and financial institutions to wealth managers and private individuals.  We’re proud to have been helping our clients build better financial futures for over 50 years.  About your teamWith FIL’s Global Platform Solutions (GPS) our vision is to be a leading, multinational provider of investment solutions, wealth management and retirement services, offering our customers the very best of Fidelity.The Customer Growth and Retention Marketing Team play a crucial role in developing and deploying strategies to accelerate revenue generated from Prospects, our Investors and Members. By attracting new prospects and retaining our customers to become their Pension and Investment Platform of choice. Because with the right trusted partner, investing becomes more than a financial decision — it's about helping our customers build the life they want and empowering them to feel engaged with their future and investments. So, join our team and be part of delivering our exciting vision.About your role You will be instrumental in driving measurable improvements in customer retention across all our Personal Investing and Workplace Products and Services. Enabled via a data driven, customer centric retention strategy. To support our core goal of becoming our customers' Pension and Investment platform of choice. Responsible for supporting on the implementing our customer retention strategy covering:·         Robust retention strategy: from pre-emptive engagement to save a customer programs as well as a win back strategy. Build and continuously optimise to drive customer retention.·         Driving decumulation: building engagement at key points in the customer lifecycle to encourage more customers to retire with Fidelity.·         WI (UK & IRSP) specific initiatives including Workplace Workout managementKey responsibilities1.     Retention Strategy Execution and Optimisation:Support on the delivery of retention initiatives, ensuring alignment with overall business goals and customer needs.Support on the execution of all activity in relation to retention campaigns, landing pages, templates, guides, client toolkits and banners.Support on the optimisation of journeys and content across all retention initiatives and touchpoints.Continuously monitor and execute changes to maximise effectiveness and ROI, using data-driven insights. 2.     Retain Customers:Support on the delivery of pre-emptive engagement with customers based on propensity modelling and the identification of key factors/triggers that drive attrition.Work on the implementation of a multi-channel save a customer programme, working with colleagues across different customer touchpoints.Support on the implementation of a win back strategy, targeting Tier 1 and Tier 2 customers.3.     Drive Decumulation:Support the Retention Manager to articulate our retirement offering in communications across personal and workplace products, including USPs and reasons to believeBuild engagement at key points in the customer lifecycle to educate customers and encourage more to retire with Fidelity4.     Competitor Analysis and Benchmarking:Conduct regular competitor research to gain market insights, inspiration to help maintain a competitive advantage. Integrate findings into customer journey plan.5.     Performance Analysis:Monitor and report on campaign performance, making data-driven recommendations for improvement. Key competencies and experience ·         Customer-centric marketing campaign execution (segmentation, targeting, design UX): Proficiency in executing marketing communications across various channels, to drive engagement at key points in the customer lifecycle and to illustrate the value of being a Fidelity customer to and through retirement·         Performance Insight and Reporting: Proficiency in using analytics and in developing reporting. Able to identify trends, performance gaps and opportunities.·         Communication Skills: Excellent written and verbal communication skills, able to clearly and effectively convey information, ideas, and thoughts to other stakeholders via reports and presentations. Experience in copywriting, proof-reading, and editing skills, along with the ability to distil information into key messages and prioritise in a fast-paced environment is essential.·         Collaboration: Experience in establishing effective working relationships built on trust. Able to effectively understand stakeholder needs, leverage open dialogue, establish clear expectations and regularly update stakeholders on progress (internal and external).·         Project / Campaign Management: Strong organisational skills with attention to detail. Ability to work in a fast-paced environment and manage multiple projects simultaneously. Curious thinker adopting a proactive approach to problem-solving and innovation·         Team player: Enthusiastic, motivated and positive, with the drive to make an impact.·         Focus on Personal Development: Passion for personal development (technical expertise and core competencies), focused on keeping up to date with the latest technical, industry and competency trends and best practise. Proven experience of upskilling others would be an advantage.·         Industry Experience: Experience working within Financial Services and understanding of UK FCA compliance requirements would be an advantage but not essential. Skilled at explaining complicated products in a simple and engaging way would be highly desirable. Feel rewardedFor starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.",{"jsonldValid":15,"jsonld":1601},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Retention Assistant Marketing Manager\",\"description\":\"\u003Ch1>\u003Cb>About the Opportunity\u003C/b>\u003C/h1>Job Type: PermanentApplication Deadline: 16 May 2026\u003Cp>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Cp>\u003Cb>                                                                                                                     \u003C/b>\u003C/p>\u003Ch1>\u003Cb>Title                 Retention Assistant Marketing Manager  \u003C/b>\u003C/h1>\u003Ch1>\u003Cb>Department\u003C/b>      Engagement & Retention, Customer Growth & Retention Marketing Team, GPS Marketing\u003C/h1>\u003Cp>\u003Cb>Location          \u003C/b>Gurgaon\u003C/p>\u003Cp>\u003Cb>Reports To       \u003C/b>Retention Marketing Manager\u003C/p>\u003Cp>\u003Cb>Level                \u003C/b>4\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>With a global presence across more than 25 locations around the world, Fidelity International (FIL) provides investment services and retirement expertise to everyone from central banks and financial institutions to wealth managers and private individuals.  We’re proud to have been helping our clients build better financial futures for over 50 years. \u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>About your team\u003C/b>\u003C/p>\u003Cp>With FIL’s Global Platform Solutions (GPS) our vision is to be a leading, multinational provider of investment solutions, wealth management and retirement services, offering our customers the very best of Fidelity.\u003C/p>\u003Cp>The Customer Growth and Retention Marketing Team play a crucial role in developing and deploying strategies to accelerate revenue generated from Prospects, our Investors and Members. By attracting new prospects and retaining our customers to become their Pension and Investment Platform of choice. \u003C/p>\u003Cp>Because with the right trusted partner, investing becomes more than a financial decision — it's about helping our customers build the life they want and empowering them to feel engaged with their future and investments. So, join our team and be part of delivering our exciting vision.\u003C/p>\u003Cp>\u003Cb>About your role \u003Cbr>\u003C/b>You will be instrumental in driving measurable improvements in customer retention across all our Personal Investing and Workplace Products and Services. Enabled via a data driven, customer centric retention strategy. To support our core goal of becoming our customers' Pension and Investment platform of choice. \u003C/p>\u003Cp>Responsible for supporting on the implementing our customer retention strategy covering:\u003C/p>\u003Cp>·         Robust retention strategy: from pre-emptive engagement to save a customer programs as well as a win back strategy. Build and continuously optimise to drive customer retention.\u003C/p>\u003Cp>·         Driving decumulation: building engagement at key points in the customer lifecycle to encourage more customers to retire with Fidelity.\u003C/p>\u003Cp>·         WI (UK & IRSP) specific initiatives including Workplace Workout management\u003C/p>\u003Cp>\u003Cb>Key responsibilities\u003C/b>\u003C/p>\u003Cp>\u003Cb>1.     Retention Strategy Execution and Optimisation:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support on the delivery of retention initiatives, ensuring alignment with overall business goals and customer needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support on the execution of all activity in relation to retention campaigns, landing pages, templates, guides, client toolkits and banners.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support on the optimisation of journeys and content across all retention initiatives and touchpoints.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously monitor and execute changes to maximise effectiveness and ROI, using data-driven insights.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>2.     Retain Customers:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support on the delivery of pre-emptive engagement with customers based on propensity modelling and the identification of key factors/triggers that drive attrition.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work on the implementation of a multi-channel save a customer programme, working with colleagues across different customer touchpoints.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support on the implementation of a win back strategy, targeting Tier 1 and Tier 2 customers.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>3.     Drive Decumulation:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support the Retention Manager to articulate our retirement offering in communications across personal and workplace products, including USPs and reasons to believe\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build engagement at key points in the customer lifecycle to educate customers and encourage more to retire with Fidelity\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>4.     Competitor Analysis and Benchmarking:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Conduct regular competitor research to gain market insights, inspiration to help maintain a competitive advantage. Integrate findings into customer journey plan.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>5.     Performance Analysis:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Monitor and report on campaign performance, making data-driven recommendations for improvement.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Key competencies and experience\u003C/b>\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>·         \u003Cb>Customer-centric marketing campaign execution (segmentation, targeting, design UX):\u003C/b> Proficiency in executing marketing communications across various channels, to drive engagement at key points in the customer lifecycle and to illustrate the value of being a Fidelity customer to and through retirement\u003C/p>\u003Cp>·         \u003Cb>Performance Insight and Reporting:\u003C/b> Proficiency in using analytics and in developing reporting. Able to identify trends, performance gaps and opportunities.\u003C/p>\u003Cp>·         \u003Cb>Communication Skills:\u003C/b> Excellent written and verbal communication skills, able to clearly and effectively convey information, ideas, and thoughts to other stakeholders via reports and presentations. Experience in copywriting, proof-reading, and editing skills, along with the ability to distil information into key messages and prioritise in a fast-paced environment is essential.\u003C/p>\u003Cp>·         \u003Cb>Collaboration:\u003C/b> Experience in establishing effective working relationships built on trust. Able to effectively understand stakeholder needs, leverage open dialogue, establish clear expectations and regularly update stakeholders on progress (internal and external).\u003C/p>\u003Cp>·         \u003Cb>Project / Campaign Management:\u003C/b> Strong organisational skills with attention to detail. Ability to work in a fast-paced environment and manage multiple projects simultaneously. Curious thinker adopting a proactive approach to problem-solving and innovation\u003C/p>\u003Cp>·         \u003Cb>Team player:\u003C/b> Enthusiastic, motivated and positive, with the drive to make an impact.\u003C/p>\u003Cp>·         \u003Cb>Focus on Personal Development:\u003C/b> Passion for personal development (technical expertise and core competencies), focused on keeping up to date with the latest technical, industry and competency trends and best practise. Proven experience of upskilling others would be an advantage.\u003C/p>\u003Cp>·         \u003Cb>Industry Experience:\u003C/b> Experience working within Financial Services and understanding of UK FCA compliance requirements would be an advantage but not essential. Skilled at explaining complicated products in a simple and engaging way would be highly desirable.\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Feel rewarded\u003C/b>\u003C/p>\u003Cp>For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.\u003C/p>\u003Cp>For more about our work, our approach to dynamic working and how you could build your future here, visit \u003Cu>careers.fidelityinternational.com.\u003C/u>\u003C/p>\",\"datePosted\":\"2026-05-14T09:21:39.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Fidelity International\",\"sameAs\":\"https://www.fidelityinternational.com/\",\"logo\":\"https://logo.clearbit.com/fidelityinternational.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Fidelity International\",\"value\":\"3c381b3ac097daf5d2fb0e516eb70fd954ae4b9d349eec9ef6cb20ea8c8a4099\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\"}}}",{"id":1603,"slug":1604,"title":1605,"companyname":1606,"companylogo":1607,"companyIndustry":135,"city":477,"country":478,"remote":15,"employmentType":1608,"department":18,"content_html":1609,"content_text":1610,"years":21,"createdAt":1611,"updatedAtISO":1612,"postedAtISO":1613,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":482,"schema":1614},"26430a2e49c9738f1943cfc4b355fc042a7006627268d685e375398f8a99b33b","dynamics-365-crm-application-support-engineer-at-telematel-02ce973ae4","Dynamics 365 CRM Application Support Engineer","Telematel","https://logo.clearbit.com/telematel.com",[17],"\u003Cp>\u003Cimg>\u003Cstrong>About Exeevo:\u003C/strong>\u003C/p>\u003Cp>Exeevo is a global leader in customer relationship management (CRM) solutions, purpose-built for the Life Sciences industry. Our AI-powered, cloud-based platform unifies sales, marketing, medical, and service functions, enabling pharmaceutical, biotech, and medical device organizations to connect with stakeholders in transformative and innovative ways. By leveraging advanced technologies, Exeevo empowers Life Sciences companies to redefine how they engage with healthcare professionals, patients, and other key audiences, driving growth and delivering measurable business impact.\u003C/p>\u003Cp>Serving thousands of users across pharmaceutical and medical device companies globally, Exeevo has a strong international presence with offices in China, India, Europe, and North America.\u003C/p>\u003Cp>\u003Cstrong>Job role:\u003C/strong>\u003C/p>\u003Cp>·         The candidate will act as a technical SME for the CRM system. The individual will be responsible for supporting Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM entities, workflows, configurations, reporting, dashboards and security model. \u003C/p>\u003Cp>·         The candidate must be detail-oriented and have the ability to manage and prioritize multiple demands from a large user base. The candidate should have deep knowledge of Dynamics 365 CRM in all technical and functional areas.\u003C/p>\u003Cp>·         Taking ownership of technical issues, understanding customer requirements and work within escalation process to resolve more advanced issues.\u003C/p>\u003Cp>·         Support and resolve incidents and problem tickets over phone/ email/remote meeting with SLA defined.\u003C/p>\u003Cp>·         Collaborate with engineering and product delivery teams to understand product and project requirements.\u003C/p>\u003Cp>Proactively communicate with end users on the status, progress, and resolution of raised tickets, ensuring they are kept informed throughout the lifecycle of the issue or request and clearly understand the outcome.\u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>·         Any Graduate with 3+ years Experience of functional knowledge in Microsoft Dynamics CRM, preferably holding Microsoft Dynamics CRM certifications or currently studying for certifications.\u003C/p>\u003Cul>\u003Cli>Experience with ITSM tools such as ServiceNow, Jira Service Management, Azure DevOps, or similar (nice to have)\u003C/li>\u003C/ul>\u003Cp>·         Experienced in User Configs, Data Import and Export.\u003C/p>\u003Cp>·         Excellent communication and problem-solving skill.\u003C/p>\u003Cp>·         Good customer service skills with ability to learn technical concepts.\u003C/p>\u003Cp>·         Good interpersonal and communication skills with people at different levels.\u003C/p>\u003Cp>·         Experience in XRM Toolbox (Optional)\u003C/p>\u003Cp>·         Good at debugging apps\u003C/p>\u003Cp>·         Basic understanding of Database technologies\u003C/p>\u003Cp>·         Advanced Microsoft Excel Knowledge (Formulas, Pivot)\u003C/p>","About Exeevo:Exeevo is a global leader in customer relationship management (CRM) solutions, purpose-built for the Life Sciences industry. Our AI-powered, cloud-based platform unifies sales, marketing, medical, and service functions, enabling pharmaceutical, biotech, and medical device organizations to connect with stakeholders in transformative and innovative ways. By leveraging advanced technologies, Exeevo empowers Life Sciences companies to redefine how they engage with healthcare professionals, patients, and other key audiences, driving growth and delivering measurable business impact.Serving thousands of users across pharmaceutical and medical device companies globally, Exeevo has a strong international presence with offices in China, India, Europe, and North America.Job role:·         The candidate will act as a technical SME for the CRM system. The individual will be responsible for supporting Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM entities, workflows, configurations, reporting, dashboards and security model. ·         The candidate must be detail-oriented and have the ability to manage and prioritize multiple demands from a large user base. The candidate should have deep knowledge of Dynamics 365 CRM in all technical and functional areas.·         Taking ownership of technical issues, understanding customer requirements and work within escalation process to resolve more advanced issues.·         Support and resolve incidents and problem tickets over phone/ email/remote meeting with SLA defined.·         Collaborate with engineering and product delivery teams to understand product and project requirements.Proactively communicate with end users on the status, progress, and resolution of raised tickets, ensuring they are kept informed throughout the lifecycle of the issue or request and clearly understand the outcome.Requirements·         Any Graduate with 3+ years Experience of functional knowledge in Microsoft Dynamics CRM, preferably holding Microsoft Dynamics CRM certifications or currently studying for certifications.Experience with ITSM tools such as ServiceNow, Jira Service Management, Azure DevOps, or similar (nice to have)·         Experienced in User Configs, Data Import and Export.·         Excellent communication and problem-solving skill.·         Good customer service skills with ability to learn technical concepts.·         Good interpersonal and communication skills with people at different levels.·         Experience in XRM Toolbox (Optional)·         Good at debugging apps·         Basic understanding of Database technologies·         Advanced Microsoft Excel Knowledge (Formulas, Pivot)",1778599523000,"2026-05-12 17:26:14","2026-05-12T15:26:14.000Z",{"jsonldValid":27,"jsonld":1615},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Dynamics 365 CRM Application Support Engineer\",\"description\":\"\u003Cp>\u003Cimg>\u003Cstrong>About Exeevo:\u003C/strong>\u003C/p>\u003Cp>Exeevo is a global leader in customer relationship management (CRM) solutions, purpose-built for the Life Sciences industry. Our AI-powered, cloud-based platform unifies sales, marketing, medical, and service functions, enabling pharmaceutical, biotech, and medical device organizations to connect with stakeholders in transformative and innovative ways. By leveraging advanced technologies, Exeevo empowers Life Sciences companies to redefine how they engage with healthcare professionals, patients, and other key audiences, driving growth and delivering measurable business impact.\u003C/p>\u003Cp>Serving thousands of users across pharmaceutical and medical device companies globally, Exeevo has a strong international presence with offices in China, India, Europe, and North America.\u003C/p>\u003Cp>\u003Cstrong>Job role:\u003C/strong>\u003C/p>\u003Cp>·         The candidate will act as a technical SME for the CRM system. The individual will be responsible for supporting Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM entities, workflows, configurations, reporting, dashboards and security model. \u003C/p>\u003Cp>·         The candidate must be detail-oriented and have the ability to manage and prioritize multiple demands from a large user base. The candidate should have deep knowledge of Dynamics 365 CRM in all technical and functional areas.\u003C/p>\u003Cp>·         Taking ownership of technical issues, understanding customer requirements and work within escalation process to resolve more advanced issues.\u003C/p>\u003Cp>·         Support and resolve incidents and problem tickets over phone/ email/remote meeting with SLA defined.\u003C/p>\u003Cp>·         Collaborate with engineering and product delivery teams to understand product and project requirements.\u003C/p>\u003Cp>Proactively communicate with end users on the status, progress, and resolution of raised tickets, ensuring they are kept informed throughout the lifecycle of the issue or request and clearly understand the outcome.\u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>·         Any Graduate with 3+ years Experience of functional knowledge in Microsoft Dynamics CRM, preferably holding Microsoft Dynamics CRM certifications or currently studying for certifications.\u003C/p>\u003Cul>\u003Cli>Experience with ITSM tools such as ServiceNow, Jira Service Management, Azure DevOps, or similar (nice to have)\u003C/li>\u003C/ul>\u003Cp>·         Experienced in User Configs, Data Import and Export.\u003C/p>\u003Cp>·         Excellent communication and problem-solving skill.\u003C/p>\u003Cp>·         Good customer service skills with ability to learn technical concepts.\u003C/p>\u003Cp>·         Good interpersonal and communication skills with people at different levels.\u003C/p>\u003Cp>·         Experience in XRM Toolbox (Optional)\u003C/p>\u003Cp>·         Good at debugging apps\u003C/p>\u003Cp>·         Basic understanding of Database technologies\u003C/p>\u003Cp>·         Advanced Microsoft Excel Knowledge (Formulas, Pivot)\u003C/p>\",\"datePosted\":\"2026-05-12T15:26:14.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Telematel\",\"sameAs\":\"https://www.telematel.com\",\"logo\":\"https://logo.clearbit.com/telematel.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Telematel\",\"value\":\"26430a2e49c9738f1943cfc4b355fc042a7006627268d685e375398f8a99b33b\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Bengaluru\",\"addressRegion\":\"Karnataka\",\"addressCountry\":\"IN\"}}}",{"id":1617,"slug":1618,"title":1619,"companyname":1620,"companylogo":1621,"companyTagline":1622,"companyIndustry":1623,"city":1624,"country":1625,"remote":15,"employmentType":1626,"department":18,"content_html":1627,"content_text":1628,"years":21,"createdAt":1629,"updatedAtISO":1612,"postedAtISO":1630,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":399,"schema":1631},"6c907713026700e7e50678f1f082d328cbdc8e8d28185b660b859d83f9cefc74","crm-specialist-lisbon-at-catawiki-29b2282198","CRM Specialist - Lisbon","Catawiki","https://logo.clearbit.com/catawiki.com","Special objects, selected by experts","Internet","Lisbon","Portugal",[17],"\u003Cp>At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.\u003C/p>\n\u003Cp>We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.\u003C/p>\n\u003Cp>Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.\u003C/p>\n\u003Cul>\n\u003Cli>Taking ownership and driving impact \u003C/li>\n\u003Cli>Being open to change and feedback\u003C/li>\n\u003Cli>Being passionate about our mission and our customers. \u003C/li>\n\u003C/ul>\u003Ch3>\u003Cstrong>About the role\u003C/strong>\u003C/h3>\n\u003Cp>As CRM Specialist at Catawiki, you will own the development, execution, and optimisation of our global, data-driven CRM strategy. You will be responsible for ensuring that our communications are relevant, timely, and impactful - driving customer engagement, retention, and conversion across multiple channels. These include email, app push notifications, in-app messages, notification centre, and web banners.\u003C/p>\n\u003Cp>Your mission will be to:\u003C/p>\n\u003Cul>\n\u003Cli>Activate new Catawiki users and guide them towards becoming active participants.\u003C/li>\n\u003Cli>Reactivate dormant or inactive users with targeted and personalised strategies.\u003C/li>\n\u003Cli>Drive conversion from visitor to bidder (demand side) and visitor to submitter (supply side), with a strong focus on ensuring both result in wins and sales.\u003C/li>\n\u003C/ul>\n\u003Cp>Collaboration is central to this role: you’ll work closely with Product Management, Brand, and Country Managers to design impactful CRM initiatives that align with business priorities and deliver measurable results.\u003C/p>\n\u003Ch3>\u003Cstrong>What you’ll do\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Support your manager in shaping strategy while staying close to the action by leading the operational execution of Catawiki’s CRM programmes, ensuring they deliver impact and stays aligned with business goals\u003C/li>\n\u003Cli>Use data and insights to design, test, and optimise customer journeys that drive activation, retention, and revenue growth.\u003C/li>\n\u003Cli>Proactively identify opportunities for innovation and improvement, embedding analytical rigour into every step.\u003C/li>\n\u003Cli>Partner with cross-functional teams (Product, Brand, Country Management, Analytics) to ensure CRM efforts are integrated and impactful.\u003C/li>\n\u003Cli>Contribute to building functional expertise by sharing knowledge, encouraging ownership, and embracing a culture of experimentation and continuous learning.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What you’ll bring\u003C/strong>\u003C/h3>\n\u003Cp>You enjoy being hands-on with operational work and combine this with creativity, strategic vision, and analytical strength. You’re a confident leader who inspires others and delivers measurable business results.\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Experience\u003C/strong>: 3+ years of CRM experience, ideally in an eCommerce or digital marketplace environment, with proven results in driving customer activation, retention, and monetisation.\u003C/li>\n\u003Cli>\u003Cstrong>Expertise\u003C/strong>: Strong knowledge of CRM channels (email, app, push, in-app, web) and best practices, with a data-driven approach to experimentation and optimisation.\u003C/li>\n\u003Cli>\u003Cstrong>Analytical acumen\u003C/strong>: You thrive on using data to uncover insights, identify patterns, and make decisions. \u003C/li>\n\u003Cli>\u003Cstrong>Functional skills\u003C/strong>: Excellent communication, project management, and stakeholder management skills; able to simplify complexity and drive execution.\u003C/li>\n\u003Cli>\u003Cstrong>Mindset\u003C/strong>: Resilient, proactive, and adaptable; eager to embrace change, innovate, and create solutions.\u003C/li>\n\u003Cli>\u003Cstrong>Customer focus\u003C/strong>: Passionate about Catawiki’s mission and customers, always thinking from the customer’s perspective.\u003C/li>\n\u003Cli>\u003Cstrong>Professional proficiency in English\u003C/strong>\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>The role is based in Lisbon, Portugal.  \u003C/strong>\u003C/p>\n\n\u003Ch3>\u003Cstrong>Why You'll Love Working with Us\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Create a visible impact \u003C/strong>by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.\u003C/li>\n\u003Cli>\u003Cstrong>Learn and grow\u003C/strong> through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.\u003C/li>\n\u003Cli>\u003Cstrong>A culture of connection defines us\u003C/strong>. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.\u003C/li>\n\u003Cli>\u003Cstrong>Celebrate life’s moments with us. \u003C/strong>You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion\u003Cstrong>”\u003C/strong>. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Our Offices and Way of Working\u003C/strong>\u003C/h3>\n\u003Cp>Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Interested?\u003C/strong>\u003C/h3>\n\u003Cp>Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.\u003C/p>","At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.\nWe’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.\nHaving sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.\n\nTaking ownership and driving impact \nBeing open to change and feedback\nBeing passionate about our mission and our customers. \nAbout the role\nAs CRM Specialist at Catawiki, you will own the development, execution, and optimisation of our global, data-driven CRM strategy. You will be responsible for ensuring that our communications are relevant, timely, and impactful - driving customer engagement, retention, and conversion across multiple channels. These include email, app push notifications, in-app messages, notification centre, and web banners.\nYour mission will be to:\n\nActivate new Catawiki users and guide them towards becoming active participants.\nReactivate dormant or inactive users with targeted and personalised strategies.\nDrive conversion from visitor to bidder (demand side) and visitor to submitter (supply side), with a strong focus on ensuring both result in wins and sales.\n\nCollaboration is central to this role: you’ll work closely with Product Management, Brand, and Country Managers to design impactful CRM initiatives that align with business priorities and deliver measurable results.\nWhat you’ll do\n\nSupport your manager in shaping strategy while staying close to the action by leading the operational execution of Catawiki’s CRM programmes, ensuring they deliver impact and stays aligned with business goals\nUse data and insights to design, test, and optimise customer journeys that drive activation, retention, and revenue growth.\nProactively identify opportunities for innovation and improvement, embedding analytical rigour into every step.\nPartner with cross-functional teams (Product, Brand, Country Management, Analytics) to ensure CRM efforts are integrated and impactful.\nContribute to building functional expertise by sharing knowledge, encouraging ownership, and embracing a culture of experimentation and continuous learning.\n\nWhat you’ll bring\nYou enjoy being hands-on with operational work and combine this with creativity, strategic vision, and analytical strength. You’re a confident leader who inspires others and delivers measurable business results.\n\nExperience: 3+ years of CRM experience, ideally in an eCommerce or digital marketplace environment, with proven results in driving customer activation, retention, and monetisation.\nExpertise: Strong knowledge of CRM channels (email, app, push, in-app, web) and best practices, with a data-driven approach to experimentation and optimisation.\nAnalytical acumen: You thrive on using data to uncover insights, identify patterns, and make decisions. \nFunctional skills: Excellent communication, project management, and stakeholder management skills; able to simplify complexity and drive execution.\nMindset: Resilient, proactive, and adaptable; eager to embrace change, innovate, and create solutions.\nCustomer focus: Passionate about Catawiki’s mission and customers, always thinking from the customer’s perspective.\nProfessional proficiency in English\n\n\nThe role is based in Lisbon, Portugal.  \n\nWhy You'll Love Working with Us\n\nCreate a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.\nLearn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.\nA culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.\nCelebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.\n\nOur Offices and Way of Working\nOur vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.\n\nInterested?\nApply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.",1778599522000,"2026-04-29T11:24:08.000Z",{"jsonldValid":27,"jsonld":1632},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Specialist - Lisbon \",\"description\":\"\u003Cp>At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.\u003C/p>\\n\u003Cp>We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.\u003C/p>\\n\u003Cp>Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.\u003C/p>\\n\u003Cul>\\n\u003Cli>Taking ownership and driving impact \u003C/li>\\n\u003Cli>Being open to change and feedback\u003C/li>\\n\u003Cli>Being passionate about our mission and our customers. \u003C/li>\\n\u003C/ul>\u003Ch3>\u003Cstrong>About the role\u003C/strong>\u003C/h3>\\n\u003Cp>As CRM Specialist at Catawiki, you will own the development, execution, and optimisation of our global, data-driven CRM strategy. You will be responsible for ensuring that our communications are relevant, timely, and impactful - driving customer engagement, retention, and conversion across multiple channels. These include email, app push notifications, in-app messages, notification centre, and web banners.\u003C/p>\\n\u003Cp>Your mission will be to:\u003C/p>\\n\u003Cul>\\n\u003Cli>Activate new Catawiki users and guide them towards becoming active participants.\u003C/li>\\n\u003Cli>Reactivate dormant or inactive users with targeted and personalised strategies.\u003C/li>\\n\u003Cli>Drive conversion from visitor to bidder (demand side) and visitor to submitter (supply side), with a strong focus on ensuring both result in wins and sales.\u003C/li>\\n\u003C/ul>\\n\u003Cp>Collaboration is central to this role: you’ll work closely with Product Management, Brand, and Country Managers to design impactful CRM initiatives that align with business priorities and deliver measurable results.\u003C/p>\\n\u003Ch3>\u003Cstrong>What you’ll do\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>Support your manager in shaping strategy while staying close to the action by leading the operational execution of Catawiki’s CRM programmes, ensuring they deliver impact and stays aligned with business goals\u003C/li>\\n\u003Cli>Use data and insights to design, test, and optimise customer journeys that drive activation, retention, and revenue growth.\u003C/li>\\n\u003Cli>Proactively identify opportunities for innovation and improvement, embedding analytical rigour into every step.\u003C/li>\\n\u003Cli>Partner with cross-functional teams (Product, Brand, Country Management, Analytics) to ensure CRM efforts are integrated and impactful.\u003C/li>\\n\u003Cli>Contribute to building functional expertise by sharing knowledge, encouraging ownership, and embracing a culture of experimentation and continuous learning.\u003C/li>\\n\u003C/ul>\\n\u003Ch3>\u003Cstrong>What you’ll bring\u003C/strong>\u003C/h3>\\n\u003Cp>You enjoy being hands-on with operational work and combine this with creativity, strategic vision, and analytical strength. You’re a confident leader who inspires others and delivers measurable business results.\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Experience\u003C/strong>: 3+ years of CRM experience, ideally in an eCommerce or digital marketplace environment, with proven results in driving customer activation, retention, and monetisation.\u003C/li>\\n\u003Cli>\u003Cstrong>Expertise\u003C/strong>: Strong knowledge of CRM channels (email, app, push, in-app, web) and best practices, with a data-driven approach to experimentation and optimisation.\u003C/li>\\n\u003Cli>\u003Cstrong>Analytical acumen\u003C/strong>: You thrive on using data to uncover insights, identify patterns, and make decisions. \u003C/li>\\n\u003Cli>\u003Cstrong>Functional skills\u003C/strong>: Excellent communication, project management, and stakeholder management skills; able to simplify complexity and drive execution.\u003C/li>\\n\u003Cli>\u003Cstrong>Mindset\u003C/strong>: Resilient, proactive, and adaptable; eager to embrace change, innovate, and create solutions.\u003C/li>\\n\u003Cli>\u003Cstrong>Customer focus\u003C/strong>: Passionate about Catawiki’s mission and customers, always thinking from the customer’s perspective.\u003C/li>\\n\u003Cli>\u003Cstrong>Professional proficiency in English\u003C/strong>\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cstrong>The role is based in Lisbon, Portugal.  \u003C/strong>\u003C/p>\\n\\n\u003Ch3>\u003Cstrong>Why You'll Love Working with Us\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Create a visible impact \u003C/strong>by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.\u003C/li>\\n\u003Cli>\u003Cstrong>Learn and grow\u003C/strong> through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.\u003C/li>\\n\u003Cli>\u003Cstrong>A culture of connection defines us\u003C/strong>. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.\u003C/li>\\n\u003Cli>\u003Cstrong>Celebrate life’s moments with us. \u003C/strong>You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion\u003Cstrong>”\u003C/strong>. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.\u003C/li>\\n\u003C/ul>\\n\u003Ch3>\u003Cstrong>Our Offices and Way of Working\u003C/strong>\u003C/h3>\\n\u003Cp>Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.\u003C/p>\\n\\n\u003Ch3>\u003Cstrong>Interested?\u003C/strong>\u003C/h3>\\n\u003Cp>Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.\u003C/p>\",\"datePosted\":\"2026-04-29T11:24:08.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Catawiki\",\"sameAs\":\"http://www.catawiki.com\",\"logo\":\"https://logo.clearbit.com/catawiki.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Catawiki\",\"value\":\"6c907713026700e7e50678f1f082d328cbdc8e8d28185b660b859d83f9cefc74\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Lisbon\",\"addressRegion\":\"Portugal\",\"addressCountry\":\"PT\"}}}",{"id":1634,"slug":1635,"title":1636,"companyname":1637,"companylogo":1638,"companyTagline":1639,"companyIndustry":462,"city":504,"country":68,"remote":15,"employmentType":1640,"department":18,"content_html":1641,"content_text":1642,"years":21,"createdAt":1643,"updatedAtISO":1644,"postedAtISO":1645,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":76,"schema":1646},"3887d226d1bc9d4260ce8c313cdf5c167fde0be754a5730e9281100736b84667","sr-lifecycle-marketing-specialist-at-prosper-marketplace-bfc751fb13","Sr. Lifecycle Marketing Specialist","Prosper Marketplace","https://logo.clearbit.com/prosper.com","Providing affordable financial solutions to consumers across the credit spectrum since 2005. NMLS #111473",[17],"\u003Ch3>Your role in our mission\u003C/h3>\n\u003Cp>We’re seeking an experienced professional to join our Lifecycle Marketing team. Reporting to the Director of Acquisition Marketing, the Senior Lifecycle Marketing Specialist is responsible for both the management and execution of multi-channel marketing campaigns.\u003C/p>\n\u003Cp>The ideal candidate has lifecycle marketing experience, managing and executing email, push, in-app and in-account messaging campaigns using a modern marketing automation platform. This is a great opportunity for someone who has a customer-first mindset and is seeking to grow in a fast-paced and challenging environment, in a position that directly impacts Prosper’s bottom line.\u003C/p>","Your role in our mission\nWe’re seeking an experienced professional to join our Lifecycle Marketing team. Reporting to the Director of Acquisition Marketing, the Senior Lifecycle Marketing Specialist is responsible for both the management and execution of multi-channel marketing campaigns.\nThe ideal candidate has lifecycle marketing experience, managing and executing email, push, in-app and in-account messaging campaigns using a modern marketing automation platform. This is a great opportunity for someone who has a customer-first mindset and is seeking to grow in a fast-paced and challenging environment, in a position that directly impacts Prosper’s bottom line.",1778577927000,"2026-05-12 11:26:16","2026-05-08T01:30:05.170Z",{"jsonldValid":27,"jsonld":1647},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sr. Lifecycle Marketing Specialist\",\"description\":\"\u003Ch3>Your role in our mission\u003C/h3>\\n\u003Cp>We’re seeking an experienced professional to join our Lifecycle Marketing team. Reporting to the Director of Acquisition Marketing, the Senior Lifecycle Marketing Specialist is responsible for both the management and execution of multi-channel marketing campaigns.\u003C/p>\\n\u003Cp>The ideal candidate has lifecycle marketing experience, managing and executing email, push, in-app and in-account messaging campaigns using a modern marketing automation platform. This is a great opportunity for someone who has a customer-first mindset and is seeking to grow in a fast-paced and challenging environment, in a position that directly impacts Prosper’s bottom line.\u003C/p>\",\"datePosted\":\"2026-05-08T01:30:05.170Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Prosper Marketplace\",\"sameAs\":\"http://www.prosper.com/\",\"logo\":\"https://logo.clearbit.com/prosper.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Prosper Marketplace\",\"value\":\"3887d226d1bc9d4260ce8c313cdf5c167fde0be754a5730e9281100736b84667\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"San Francisco\",\"addressRegion\":\"CA\",\"addressCountry\":\"CA\"}}}",{"id":1649,"slug":1650,"title":1651,"companyname":1652,"companylogo":1653,"companyIndustry":1395,"city":1654,"country":88,"remote":15,"employmentType":1655,"department":18,"content_html":1656,"content_text":1657,"years":21,"createdAt":1658,"updatedAtISO":1659,"postedAtISO":1660,"hasSalary":15,"salaryMin":1661,"salaryMax":1661,"currency":25,"schema":1662},"6da1d08a0eabe3b8a5a6a88f5fb7e737569ef38992f5b110b55dac9bedd7e26d","business-solutions-consultant-sales-crm-at-highmark-health-c981b6f05e","Business Solutions Consultant - Sales CRM","Highmark Health","https://logo.clearbit.com/highmarkhealth.org","51 Locations",[17],"\u003Ch2>\u003Cb>Company :\u003C/b>\u003C/h2>Highmark Inc.\u003Ch2>\u003Cb>Job Description : \u003C/b>\u003C/h2>\u003Cp>\u003Cb>JOB SUMMARY\u003C/b>\u003C/p>\u003Cp>This job leverages combined people, process, and technology competencies to support large-scale, complex customer engagements; collaborates with various stakeholders (such as Product, Sales, Clinical, Provider and/or IT teams) and external entities to configure solutions and deliver value to customers; acts as subject matter expert and trusted advisor in solutioning, implementation, and/or executing of various business solutions and strategic capabilities for the supported Health Plans/customers; and works closely with engagement and leadership team to define strategic and tactical direction. The incumbent delivers value to customers through client-facing advisory and delivery services in support of HM Health Solutions and Health Plan product offerings and capabilities. Accountabilities include, but are not limited to, supporting deliverable content, engaging key customer stakeholders, providing analysis, and building and sharing institutional knowledge.\u003C/p>\u003Cp>\u003Cb>This is a remote based role. \u003C/b>\u003C/p>\u003Cp>\u003Cb>ESSENTIAL RESPONSIBILITIES\u003C/b>\u003C/p>\u003Cul>\u003Cli>Contribute to the delivery and execution of complex, large scale, multi-year (high cost, high complexity and/or high risk) client enterprise transformation programs by: gathering required data through direct observation and/or inquiry and synthesizing data into meaningful observation; analyzing, identifying and problem solving from information sets (issues could be business or systems issues) drawing conclusions from information sets based on analysis, creating hypotheses and presenting recommendations to team; developing client specific requirements, standard operating procedures, functional roles & responsibilities, process flow and user guides.\u003C/li>\u003Cli>Build, share, and maintain expertise in both practice area and client environment, regularly interface with Product, Sales, Clinical, Provider and/or IT Teams teams to deliver on customer commitments and business objectives.\u003C/li>\u003Cli>Contribute to operational readiness, organizational change management, solution capability, packaging, and estimating,planning and delivery management for customer value and outcomes for new and/or exiting Health Plans / customers.\u003C/li>\u003Cli>Provide coaching, mentorship, and professional development for junior resources.\u003C/li>\u003Cli>Support content development for deliverable artifacts to deliver client value and meet contractual obligations, and that align to delivery timelines and budgets.\u003C/li>\u003Cli>\u003Cspan>Other duties as assigned or requested.\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>EDUCATION\u003C/b>\u003C/p>\u003Cp>\u003Cb>Required\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor's Degree in Business Administration, Management Information Science, Health Administration or relevant field \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Substitutions\u003C/b>\u003C/p>\u003Cul>\u003Cli>6 years of professional-level experience or equivalent combination of post-secondary education and professional-level experience in health care operations, technology delivery, or healthcare analysis/consulting accepted in lieu of degree\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred\u003C/b>\u003C/p>\u003Cul>\u003Cli>Master's Degree in Business Administration, Management Information Science, Health Administration or related field\u003C/li>\u003C/ul>\u003Cp>\u003Cb>EXPERIENCE\u003C/b>\u003C/p>\u003Cp>\u003Cb>Required\u003C/b>\u003C/p>\u003Cul>\u003Cli>1 year of Consulting and/or Industry experience \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred\u003C/b>\u003C/p>\u003Cul>\u003Cli>1 year in the Healthcare/Insurance Industry\u003C/li>\u003Cli>1 year in Technology Platform Delivery\u003C/li>\u003Cli>Experience engaging, influencing, and advising senior executive leaders\u003C/li>\u003Cli>Experience working in complex matrixed environments\u003C/li>\u003Cli>Lean Six Sigma Green Belt or Black Belt\u003C/li>\u003C/ul>\u003Cp>\u003Cb>LICENSES AND CERTIFICATIONS\u003C/b>\u003C/p>\u003Cp>\u003Cb>Required\u003C/b>\u003C/p>\u003Cul>\u003Cli>None\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred\u003C/b>\u003C/p>\u003Cul>\u003Cli>Project Management Professional (PMP)\u003C/li>\u003Cli>Information Technology Infrastructure Library (ITIL)\u003C/li>\u003Cli>Lean Six Sigma Green Belt or Black Belt\u003C/li>\u003C/ul>\u003Cp>\u003Cb>SKILLS\u003C/b>\u003C/p>\u003Cul>\u003Cli>Customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development\u003C/li>\u003Cli>Excellent written and spoken communications skills\u003C/li>\u003Cli>Strong leadership and interpersonal skills\u003C/li>\u003Cli>Ability to work independently and manage multiple task assignments\u003C/li>\u003Cli>Proficient in the use of MS Word, Excel, and PowerPoint\u003C/li>\u003Cli>Proven ability to build and sustain internal and customer relationships\u003C/li>\u003Cli>Ability to mentor, consult, and provide guidance to others to fulfill customer obligations and drive results\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Language (Other than English)\u003C/b>\u003C/p>\u003Cp>None \u003C/p>\u003Cp>\u003Cb>Travel Required\u003C/b>\u003C/p>\u003Cp>0%  - 25%\u003C/p>\u003Cp>\u003Cbr>\u003Cb>PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS\u003C/b>\u003C/p>\u003Cp>\u003Cb>Position Type\u003C/b>\u003C/p>\u003Cp>Remote\u003C/p>\u003Cp>Teaches/Trains others regularly\u003Cbr>Occasionally\u003C/p>\u003Cp>Travels regularly from the office to various work sites or from site-to-site\u003Cbr>Frequently\u003C/p>\u003Cp>Works primarily out-of-the office selling products/services (Sales employees)\u003Cbr>Occasionally\u003C/p>\u003Cp>Physical Work Site Required\u003Cbr>Yes\u003C/p>\u003Cp>Lifting: up to 10 pounds\u003Cbr>Does Not Apply\u003C/p>\u003Cp>Lifting: 10 to 25 pounds\u003Cbr>Does Not Apply\u003C/p>\u003Cp>Lifting: 25 to 50 pounds\u003Cbr>Does Not Apply\u003C/p>\u003Cp>\u003Cb>\u003Ci>Disclaimer: \u003C/i>\u003C/b>\u003Ci>The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.\u003C/i>\u003Cbr>\u003Cbr>\u003Ci>\u003Cb>Compliance Requirement: \u003C/b>\u003Ci>This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.\u003C/i>\u003C/i>\u003C/p>\u003Cp>As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. \u003C/p>\u003Cp>\u003Cb>Pay Range Minimum:\u003C/b>\u003C/p>$72,700.00\u003Cp>\u003Cb>Pay Range Maximum:\u003C/b>\u003C/p>$116,600.00\u003Cp>\u003Ci>Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.\u003C/i>\u003C/p>\u003Cp>Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.\u003C/p>\u003Cp>We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.\u003C/p>\u003Cp>For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org\u003C/p>\u003Cp>California Consumer Privacy Act Employees, Contractors, and Applicants Notice\u003C/p>","Company :Highmark Inc.Job Description : JOB SUMMARYThis job leverages combined people, process, and technology competencies to support large-scale, complex customer engagements; collaborates with various stakeholders (such as Product, Sales, Clinical, Provider and/or IT teams) and external entities to configure solutions and deliver value to customers; acts as subject matter expert and trusted advisor in solutioning, implementation, and/or executing of various business solutions and strategic capabilities for the supported Health Plans/customers; and works closely with engagement and leadership team to define strategic and tactical direction. The incumbent delivers value to customers through client-facing advisory and delivery services in support of HM Health Solutions and Health Plan product offerings and capabilities. Accountabilities include, but are not limited to, supporting deliverable content, engaging key customer stakeholders, providing analysis, and building and sharing institutional knowledge.This is a remote based role. ESSENTIAL RESPONSIBILITIESContribute to the delivery and execution of complex, large scale, multi-year (high cost, high complexity and/or high risk) client enterprise transformation programs by: gathering required data through direct observation and/or inquiry and synthesizing data into meaningful observation; analyzing, identifying and problem solving from information sets (issues could be business or systems issues) drawing conclusions from information sets based on analysis, creating hypotheses and presenting recommendations to team; developing client specific requirements, standard operating procedures, functional roles & responsibilities, process flow and user guides.Build, share, and maintain expertise in both practice area and client environment, regularly interface with Product, Sales, Clinical, Provider and/or IT Teams teams to deliver on customer commitments and business objectives.Contribute to operational readiness, organizational change management, solution capability, packaging, and estimating,planning and delivery management for customer value and outcomes for new and/or exiting Health Plans / customers.Provide coaching, mentorship, and professional development for junior resources.Support content development for deliverable artifacts to deliver client value and meet contractual obligations, and that align to delivery timelines and budgets.Other duties as assigned or requested.EDUCATIONRequiredBachelor's Degree in Business Administration, Management Information Science, Health Administration or relevant field Substitutions6 years of professional-level experience or equivalent combination of post-secondary education and professional-level experience in health care operations, technology delivery, or healthcare analysis/consulting accepted in lieu of degreePreferredMaster's Degree in Business Administration, Management Information Science, Health Administration or related fieldEXPERIENCERequired1 year of Consulting and/or Industry experience Preferred1 year in the Healthcare/Insurance Industry1 year in Technology Platform DeliveryExperience engaging, influencing, and advising senior executive leadersExperience working in complex matrixed environmentsLean Six Sigma Green Belt or Black BeltLICENSES AND CERTIFICATIONSRequiredNonePreferredProject Management Professional (PMP)Information Technology Infrastructure Library (ITIL)Lean Six Sigma Green Belt or Black BeltSKILLSCustomer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent developmentExcellent written and spoken communications skillsStrong leadership and interpersonal skillsAbility to work independently and manage multiple task assignmentsProficient in the use of MS Word, Excel, and PowerPointProven ability to build and sustain internal and customer relationshipsAbility to mentor, consult, and provide guidance to others to fulfill customer obligations and drive resultsLanguage (Other than English)None Travel Required0%  - 25%PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONSPosition TypeRemoteTeaches/Trains others regularlyOccasionallyTravels regularly from the office to various work sites or from site-to-siteFrequentlyWorks primarily out-of-the office selling products/services (Sales employees)OccasionallyPhysical Work Site RequiredYesLifting: up to 10 poundsDoes Not ApplyLifting: 10 to 25 poundsDoes Not ApplyLifting: 25 to 50 poundsDoes Not ApplyDisclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum:$72,700.00Pay Range Maximum:$116,600.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.orgCalifornia Consumer Privacy Act Employees, Contractors, and Applicants Notice",1778556338000,"2026-05-12 05:26:50","2026-05-12T03:26:50.000Z",72700,{"jsonldValid":15,"jsonld":88},{"id":1664,"slug":1665,"title":1666,"companyname":1667,"companylogo":1668,"companyTagline":1669,"companyIndustry":1529,"city":626,"country":627,"remote":15,"employmentType":1670,"department":18,"content_html":1671,"content_text":1672,"years":21,"createdAt":1658,"updatedAtISO":1659,"postedAtISO":1660,"hasSalary":15,"salaryMin":1242,"salaryMax":1242,"currency":632,"schema":1673},"aa1fa5925cc3f62370022fd644a88454e945ce1693abc2d50476f09cae8d4840","crm-and-cro-director-12-month-fixed-term-contract-at-immediate-df2a5cda19","CRM and CRO Director, 12 month fixed term contract","Immediate","https://logo.clearbit.com/immediate.co.uk","We’re home to some of the biggest and most loved consumer brands in the UK, including Radio Times and Good Food",[995],"\u003Cp>\u003Cstrong>CRM and CRO Director (salary from £100,000)\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>12 month fixed term contract\u003C/strong>\u003C/p>\u003Cp>Immediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events.\u003C/p>\u003Cp>We’re the destination for people looking to get more from the things they love. We’re here to inspire, fuel, encourage and educate.\u003C/p>\u003Cp>Whether it’s the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation – we help bring our audiences joy!\u003C/p>\u003Cp>\u003Cstrong>About the role\u003C/strong>\u003C/p>\u003Cp>Join our dynamic team on a fixed term contract, as the Director of CRM & CRO for an industry-leading media business driving some of the largest subscription businesses in the UK. \u003C/p>\u003Cp>In this role, you will be responsible for overseeing the CRM/Customer Journeys team, setting strategy, fostering innovation, and implementing industry-leading best practices to drive the end-to-end customer journey supporting subscription acquisition and retention, advertising revenues and traffic referrals through driving anonymous-to-known customers and deepening engagement. This highly collaborative role sits in a matrix organisation where you will partner with colleagues in different teams including Brand Owners and Product & Tech.\u003C/p>\u003Ch3> \u003C/h3>\u003Cp>\u003Cstrong>As a CRM and CRO Director, you will;\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Strategic Leadership:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Set strategy for customer next best action including Anonymous-to-Known, Conversion to Paid, Up-sell, Cross-sell, via all CRM channels across our multiple consumer brands.\u003C/li>\u003Cli>Define the end state vision for the CRM/ CRO that supports our 5 year plan, linking CRM/ CRO platforms, campaigns and marketing propositions to maximise commercial return.\u003C/li>\u003Cli>Set the standard for delivering market leading best practice and define the strategic roadmap to support our growth strategy across multiple revenue streams.\u003C/li>\u003Cli>Grow first-party data including email newsletter subscribers, prioritizing areas with commercial return.\u003C/li>\u003Cli>Set performance targets for conversion rate optimisation and email newsletter engagement and all commercial outcomes from customer touchpoints.\u003C/li>\u003Cli>Lead the team responsible for insourced subscription management maximising ROI from new market-leading SAAS platforms, including Zuora and Zephr.\u003C/li>\u003Cli>Enhance and improve the customer experience when our customers interact with our online self-managed subscription tools, and outsourced customer contact centre.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Incremental Value and Commercial Opportunities:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Deliver incremental value through nurturing and cross-marketing to known audiences.\u003C/li>\u003Cli>Identify and exploit commercial opportunities to increase average revenue per customer through cross-selling and up-selling.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Collaboration and Technology Integration:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Work with the technology/product team to ensure the marketing technology stack delivers desired outcomes (including personalisation, AI and machine learning) and provides a competitive advantage (focusing effort and prioritising around commercial returns).\u003C/li>\u003Cli>Create commercially focused CRO subscription experiences driven by data, with a focus on continual improvement.\u003C/li>\u003Cli>Collaborate with the advertising team to understand commercial briefs and integrate brand partners into CRM strategies.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Team Building and Culture:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Build and lead high-performing teams.\u003C/li>\u003Cli>Create a team culture of innovation and testing to constantly improve performance.\u003C/li>\u003Cli>Create and foster a customer centric culture \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Hitting or exceeding KPIs\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Set strategy, and delivery plan for subscription conversion targets\u003C/li>\u003Cli>Set strategy, and delivery plan for A2K targets.\u003C/li>\u003Cli>Set strategy, and deliver a programme of continuous improvement to hit churn/ renewal targets.\u003C/li>\u003Cli>Define and implement engagement activity to hit WAU targets\u003C/li>\u003Cli>Lead the team to deliver against RPU targets.\u003C/li>\u003Cli>Set strategy and lead the team to deliver CRM part of set CLV targets (to be defined).\u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cul>\u003Cli>7+ years of experience in driving commercial returns through Lifecycle and CRM Marketing, driven by marketing analytics.\u003C/li>\u003Cli>Expert in email newsletter strategy with a proven ability to drive commercial outcomes.\u003C/li>\u003Cli>Proven track record of managing and mentoring teams, setting performance goals, and optimising budget spend.\u003C/li>\u003Cli>Familiarity with CRM platforms, particularly CDP like Twilio Segment, and CEP like Braze experience with data visualisation tools like Tableau/ Looker.\u003C/li>\u003Cli>Strong analytical skills, including proficiency in SQL and data-driven commercial decision-making.\u003C/li>\u003Cli>Understanding of the consumer lifecycle and subscription business model.\u003C/li>\u003Cli>Excellent interpersonal, communication, and presentation skills.\u003C/li>\u003C/ul>\u003Cp>If you have a strategic mindset, a passion for data-driven decision-making, and a proven track record in both CRM strategy and marketing analytics, we invite you to join us on the exciting journey of shaping the future of media and subscription businesses.\u003C/p>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cul>\u003Cli>A relaxed working environment with regular socials including a summer festival\u003C/li>\u003Cli>Supportive well-being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions\u003C/li>\u003Cli>25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year’s which are in addition to your annual entitlement\u003C/li>\u003Cli>Tailored training and development through both our inhouse learning platform and LinkedIn Learning \u003C/li>\u003Cli>A progressive and transparent culture focused on your development  \u003C/li>\u003Cli>Flexible / hybrid working plus early finish Fridays \u003C/li>\u003Cli>Cycle to work scheme\u003C/li>\u003Cli>Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy\u003C/li>\u003Cli>Competitive pension plans and Life Assurance \u003C/li>\u003Cli>A newly renovated modern office with lots of collaborative spaces\u003C/li>\u003C/ul>\u003Cp>At Immediate, we pride ourselves on our open, inclusive, collaborative, and dynamic culture that empowers our people to thrive and give their best. We care deeply about our people, our local communities and the impact we have on the environment. Our active Diversity & Inclusion network, comprehensive well-being programs, and clear sustainability strategies reflect this commitment.\u003C/p>\u003Cp>\u003Cstrong>People are at the heart of our business and creating a diverse and inclusive working environment is important to us. Immediate is an equal opportunities employer. We’ll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We’re also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities.\u003C/strong>\u003C/p>","CRM and CRO Director (salary from £100,000)12 month fixed term contractImmediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events.We’re the destination for people looking to get more from the things they love. We’re here to inspire, fuel, encourage and educate.Whether it’s the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation – we help bring our audiences joy!About the roleJoin our dynamic team on a fixed term contract, as the Director of CRM & CRO for an industry-leading media business driving some of the largest subscription businesses in the UK. In this role, you will be responsible for overseeing the CRM/Customer Journeys team, setting strategy, fostering innovation, and implementing industry-leading best practices to drive the end-to-end customer journey supporting subscription acquisition and retention, advertising revenues and traffic referrals through driving anonymous-to-known customers and deepening engagement. This highly collaborative role sits in a matrix organisation where you will partner with colleagues in different teams including Brand Owners and Product & Tech. As a CRM and CRO Director, you will;Strategic Leadership:Set strategy for customer next best action including Anonymous-to-Known, Conversion to Paid, Up-sell, Cross-sell, via all CRM channels across our multiple consumer brands.Define the end state vision for the CRM/ CRO that supports our 5 year plan, linking CRM/ CRO platforms, campaigns and marketing propositions to maximise commercial return.Set the standard for delivering market leading best practice and define the strategic roadmap to support our growth strategy across multiple revenue streams.Grow first-party data including email newsletter subscribers, prioritizing areas with commercial return.Set performance targets for conversion rate optimisation and email newsletter engagement and all commercial outcomes from customer touchpoints.Lead the team responsible for insourced subscription management maximising ROI from new market-leading SAAS platforms, including Zuora and Zephr.Enhance and improve the customer experience when our customers interact with our online self-managed subscription tools, and outsourced customer contact centre.Incremental Value and Commercial Opportunities:Deliver incremental value through nurturing and cross-marketing to known audiences.Identify and exploit commercial opportunities to increase average revenue per customer through cross-selling and up-selling.Collaboration and Technology Integration:Work with the technology/product team to ensure the marketing technology stack delivers desired outcomes (including personalisation, AI and machine learning) and provides a competitive advantage (focusing effort and prioritising around commercial returns).Create commercially focused CRO subscription experiences driven by data, with a focus on continual improvement.Collaborate with the advertising team to understand commercial briefs and integrate brand partners into CRM strategies.Team Building and Culture:Build and lead high-performing teams.Create a team culture of innovation and testing to constantly improve performance.Create and foster a customer centric culture Hitting or exceeding KPIsSet strategy, and delivery plan for subscription conversion targetsSet strategy, and delivery plan for A2K targets.Set strategy, and deliver a programme of continuous improvement to hit churn/ renewal targets.Define and implement engagement activity to hit WAU targetsLead the team to deliver against RPU targets.Set strategy and lead the team to deliver CRM part of set CLV targets (to be defined).Requirements7+ years of experience in driving commercial returns through Lifecycle and CRM Marketing, driven by marketing analytics.Expert in email newsletter strategy with a proven ability to drive commercial outcomes.Proven track record of managing and mentoring teams, setting performance goals, and optimising budget spend.Familiarity with CRM platforms, particularly CDP like Twilio Segment, and CEP like Braze experience with data visualisation tools like Tableau/ Looker.Strong analytical skills, including proficiency in SQL and data-driven commercial decision-making.Understanding of the consumer lifecycle and subscription business model.Excellent interpersonal, communication, and presentation skills.If you have a strategic mindset, a passion for data-driven decision-making, and a proven track record in both CRM strategy and marketing analytics, we invite you to join us on the exciting journey of shaping the future of media and subscription businesses.BenefitsA relaxed working environment with regular socials including a summer festivalSupportive well-being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year’s which are in addition to your annual entitlementTailored training and development through both our inhouse learning platform and LinkedIn Learning A progressive and transparent culture focused on your development  Flexible / hybrid working plus early finish Fridays Cycle to work schemeEnhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policyCompetitive pension plans and Life Assurance A newly renovated modern office with lots of collaborative spacesAt Immediate, we pride ourselves on our open, inclusive, collaborative, and dynamic culture that empowers our people to thrive and give their best. We care deeply about our people, our local communities and the impact we have on the environment. Our active Diversity & Inclusion network, comprehensive well-being programs, and clear sustainability strategies reflect this commitment.People are at the heart of our business and creating a diverse and inclusive working environment is important to us. Immediate is an equal opportunities employer. We’ll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We’re also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities.",{"jsonldValid":27,"jsonld":1674},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM and CRO Director, 12 month fixed term contract\",\"description\":\"\u003Cp>\u003Cstrong>CRM and CRO Director (salary from £100,000)\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>12 month fixed term contract\u003C/strong>\u003C/p>\u003Cp>Immediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events.\u003C/p>\u003Cp>We’re the destination for people looking to get more from the things they love. We’re here to inspire, fuel, encourage and educate.\u003C/p>\u003Cp>Whether it’s the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation – we help bring our audiences joy!\u003C/p>\u003Cp>\u003Cstrong>About the role\u003C/strong>\u003C/p>\u003Cp>Join our dynamic team on a fixed term contract, as the Director of CRM & CRO for an industry-leading media business driving some of the largest subscription businesses in the UK. \u003C/p>\u003Cp>In this role, you will be responsible for overseeing the CRM/Customer Journeys team, setting strategy, fostering innovation, and implementing industry-leading best practices to drive the end-to-end customer journey supporting subscription acquisition and retention, advertising revenues and traffic referrals through driving anonymous-to-known customers and deepening engagement. This highly collaborative role sits in a matrix organisation where you will partner with colleagues in different teams including Brand Owners and Product & Tech.\u003C/p>\u003Ch3> \u003C/h3>\u003Cp>\u003Cstrong>As a CRM and CRO Director, you will;\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Strategic Leadership:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Set strategy for customer next best action including Anonymous-to-Known, Conversion to Paid, Up-sell, Cross-sell, via all CRM channels across our multiple consumer brands.\u003C/li>\u003Cli>Define the end state vision for the CRM/ CRO that supports our 5 year plan, linking CRM/ CRO platforms, campaigns and marketing propositions to maximise commercial return.\u003C/li>\u003Cli>Set the standard for delivering market leading best practice and define the strategic roadmap to support our growth strategy across multiple revenue streams.\u003C/li>\u003Cli>Grow first-party data including email newsletter subscribers, prioritizing areas with commercial return.\u003C/li>\u003Cli>Set performance targets for conversion rate optimisation and email newsletter engagement and all commercial outcomes from customer touchpoints.\u003C/li>\u003Cli>Lead the team responsible for insourced subscription management maximising ROI from new market-leading SAAS platforms, including Zuora and Zephr.\u003C/li>\u003Cli>Enhance and improve the customer experience when our customers interact with our online self-managed subscription tools, and outsourced customer contact centre.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Incremental Value and Commercial Opportunities:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Deliver incremental value through nurturing and cross-marketing to known audiences.\u003C/li>\u003Cli>Identify and exploit commercial opportunities to increase average revenue per customer through cross-selling and up-selling.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Collaboration and Technology Integration:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Work with the technology/product team to ensure the marketing technology stack delivers desired outcomes (including personalisation, AI and machine learning) and provides a competitive advantage (focusing effort and prioritising around commercial returns).\u003C/li>\u003Cli>Create commercially focused CRO subscription experiences driven by data, with a focus on continual improvement.\u003C/li>\u003Cli>Collaborate with the advertising team to understand commercial briefs and integrate brand partners into CRM strategies.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Team Building and Culture:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Build and lead high-performing teams.\u003C/li>\u003Cli>Create a team culture of innovation and testing to constantly improve performance.\u003C/li>\u003Cli>Create and foster a customer centric culture \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Hitting or exceeding KPIs\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Set strategy, and delivery plan for subscription conversion targets\u003C/li>\u003Cli>Set strategy, and delivery plan for A2K targets.\u003C/li>\u003Cli>Set strategy, and deliver a programme of continuous improvement to hit churn/ renewal targets.\u003C/li>\u003Cli>Define and implement engagement activity to hit WAU targets\u003C/li>\u003Cli>Lead the team to deliver against RPU targets.\u003C/li>\u003Cli>Set strategy and lead the team to deliver CRM part of set CLV targets (to be defined).\u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cul>\u003Cli>7+ years of experience in driving commercial returns through Lifecycle and CRM Marketing, driven by marketing analytics.\u003C/li>\u003Cli>Expert in email newsletter strategy with a proven ability to drive commercial outcomes.\u003C/li>\u003Cli>Proven track record of managing and mentoring teams, setting performance goals, and optimising budget spend.\u003C/li>\u003Cli>Familiarity with CRM platforms, particularly CDP like Twilio Segment, and CEP like Braze experience with data visualisation tools like Tableau/ Looker.\u003C/li>\u003Cli>Strong analytical skills, including proficiency in SQL and data-driven commercial decision-making.\u003C/li>\u003Cli>Understanding of the consumer lifecycle and subscription business model.\u003C/li>\u003Cli>Excellent interpersonal, communication, and presentation skills.\u003C/li>\u003C/ul>\u003Cp>If you have a strategic mindset, a passion for data-driven decision-making, and a proven track record in both CRM strategy and marketing analytics, we invite you to join us on the exciting journey of shaping the future of media and subscription businesses.\u003C/p>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cul>\u003Cli>A relaxed working environment with regular socials including a summer festival\u003C/li>\u003Cli>Supportive well-being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions\u003C/li>\u003Cli>25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year’s which are in addition to your annual entitlement\u003C/li>\u003Cli>Tailored training and development through both our inhouse learning platform and LinkedIn Learning \u003C/li>\u003Cli>A progressive and transparent culture focused on your development  \u003C/li>\u003Cli>Flexible / hybrid working plus early finish Fridays \u003C/li>\u003Cli>Cycle to work scheme\u003C/li>\u003Cli>Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy\u003C/li>\u003Cli>Competitive pension plans and Life Assurance \u003C/li>\u003Cli>A newly renovated modern office with lots of collaborative spaces\u003C/li>\u003C/ul>\u003Cp>At Immediate, we pride ourselves on our open, inclusive, collaborative, and dynamic culture that empowers our people to thrive and give their best. We care deeply about our people, our local communities and the impact we have on the environment. Our active Diversity & Inclusion network, comprehensive well-being programs, and clear sustainability strategies reflect this commitment.\u003C/p>\u003Cp>\u003Cstrong>People are at the heart of our business and creating a diverse and inclusive working environment is important to us. Immediate is an equal opportunities employer. We’ll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We’re also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities.\u003C/strong>\u003C/p>\",\"datePosted\":\"2026-05-12T03:26:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Immediate\",\"sameAs\":\"http://www.immediate.co.uk\",\"logo\":\"https://logo.clearbit.com/immediate.co.uk\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Immediate\",\"value\":\"aa1fa5925cc3f62370022fd644a88454e945ce1693abc2d50476f09cae8d4840\"},\"employmentType\":\"CONTRACTOR\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London\",\"addressRegion\":\"England\",\"addressCountry\":\"GB\"}}}",{"id":1676,"slug":1677,"title":1678,"companyname":1679,"companylogo":1680,"companyTagline":1681,"companyIndustry":1682,"city":1683,"country":14,"remote":15,"employmentType":1684,"department":18,"content_html":1685,"content_text":1686,"years":21,"createdAt":1658,"updatedAtISO":1659,"postedAtISO":1660,"hasSalary":15,"salaryMin":1687,"salaryMax":1688,"currency":25,"schema":1689},"f7ddb0b96d27d050133459849472bc7118c520957bff1b481f59db7eeee0fab3","manager-crm-and-digital-at-universal-music-group-4fc4b775a0","Manager, CRM and Digital","Universal Music Group","https://logo.clearbit.com/umusiccareers.com","We are Universal Music Group, the world’s leading music company.","Music","Miami Beach",[17],"\u003Cp>We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.\u003Cbr> \u003C/p>\u003Cp>You are a data-driven digital marketing expert with a passion for customer engagement and lifecycle marketing. You thrive in a fast-paced environment and have a strong understanding of paid media, email and SMS marketing best practices, user journeys, and performance optimization. You are highly analytical and strategic, yet creative in your approach to personalization and audience segmentation. With an eye for detail and a proactive mindset, you enjoy collaborating cross-functionally and leveraging insights to drive measurable results.\u003C/p>\u003Cp>\u003Cb>How You’ll CREATE\u003C/b>\u003C/p>\u003Cp>· Develop and execute a comprehensive email and SMS strategy, optimizing customer journeys, segmentation, and personalization to increase AOV, retention, and LTV\u003C/p>\u003Cp>· Develop and execute full-funnel strategies across META, TikTok, and Google Ads platforms.\u003C/p>\u003Cp>· Own the email and paid ad marketing calendar, ensuring timely execution of campaigns that support business goals\u003C/p>\u003Cp>· Execute end-to-end email campaigns, including building, QA, scheduling, and deployment\u003C/p>\u003Cp>· Continuously analyze performance data, implement testing strategies, and iterate on campaigns to maximize engagement and conversions.\u003C/p>\u003Cp>· Drive learning and optimization through A/B testing, audience segmentation, and personalization tactics.\u003C/p>\u003Cp>· Stay ahead of industry trends and best practices in targeted marketing and CRM strategies to innovate and enhance retention efforts.\u003C/p>\u003Cp>· Provide regular reporting on email, SMS and paid ad performance, delivering insights and recommendations to stakeholders and leadership.\u003C/p>\u003Cp>· Be an authority on copy and design, leveraging data to drive fan engagement, loyalty and lifetime value\u003C/p>\u003Cp>· Contribute meaningful reports and analyses; translate analytical findings into clear, easily understandable, actionable insights that drive strong business strategy\u003C/p>\u003Cp>\u003Cb>Bring Your VIBE\u003C/b>\u003C/p>\u003Cp>· 3+ years of experience in email marketing, with a deep appreciation and understanding of Latin audiences and the pop/rock music genre\u003C/p>\u003Cp>· Fluent in Spanish\u003C/p>\u003Cp>· Expertise in email and SMS marketing best practices, including customer segmentation, journey mapping, compliance, deliverability, and performance optimization.\u003C/p>\u003Cp>· Proven track record of planning, launching, and optimizing paid campaigns across Meta (Facebook/Instagram), Google Ads (Search, Display, Shopping, YouTube), and TikTok Ads\u003C/p>\u003Cp>· Strong analytical skills with the ability to interpret data and translate insights into action.\u003C/p>\u003Cp>· Experience with personalization, customer journey building, and retention-driving strategies.\u003C/p>\u003Cp>· Excellent organizational and project management skills, with the ability to manage multiple campaigns and deadlines.\u003C/p>\u003Cp>· Strong communication skills with experience presenting data-driven insights to stakeholders and leadership.\u003C/p>\u003Cp>· Must have a 'can do' attitude with an entrepreneurial mindset and be comfortable working in a dynamic, unstructured environment on complex projects\u003C/p>\u003Cp>· Experience with ESPs and Attentive is a plus, as well as basic knowledge of HTML and CSS.\u003C/p>\u003Cp>· Experience in Adobe Suite (Photoshop, Illustrator, Dreamweaver, InDesign) required\u003C/p>\u003Cp>\u003Cb>Perks Playlist:\u003C/b>\u003C/p>\u003Cp>Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):\u003C/p>\u003Cul>\u003Cli>\u003Cp>Comprehensive medical, dental, and vision coverage\u003C/p>\u003C/li>\u003Cli>\u003Cp>Including 100% coverage for out-patient in-network mental health services\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility coverage for eligible medical plan participants\u003C/p>\u003C/li>\u003Cli>\u003Cp>Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Student Loan Repayment Assistance and Tuition Reimbursement\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>401(k) with 100% immediate vesting\u003C/b> on the first 5% of your contributions, plus an additional UMG contribution\u003C/p>\u003C/li>\u003C/ul>\u003Cp>A variety of ways to prioritize much-needed time away from work including:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Flexible Paid Time Off (PTO) for exempt employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>3-weeks PTO for non-exempt employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>2-weeks paid Winter Break\u003C/p>\u003C/li>\u003Cli>\u003Cp>10 Company Holidays (including Juneteenth and Wellbeing Day)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Summer Fridays (between Memorial Day and Labor Day)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous paid parental leave for every type of parent\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Check out our full overview of benefits on the Perks Playlist page of the career site.\u003C/p>\u003Cp>\u003Cb>Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.\u003C/b>\u003Cbr>\u003Cbr>\u003Cb>Universal Music Group is an Equal Opportunity Employer\u003C/b>\u003C/p>\u003Cp>We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.\u003C/p>\u003Cp>\u003Cbr>Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.\u003C/p>\u003Cp>For more information, please click on the following links.\u003C/p>\u003Cp>E-Verify Participation Poster: English / Spanish\u003C/p>\u003Cp>E-Verify Right to Work Poster: English | Spanish\u003C/p>\u003Ch2>\u003Cbr>\u003Cu>\u003Cb>Job Category:\u003C/b>\u003C/u>\u003C/h2>Marketing, Streaming & Digital Media\u003Cp>\u003Cu>\u003Cb>Salary Range:\u003C/b>\u003C/u>\u003C/p>$70,300 - $80,000\u003Cp>The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.\u003C/p>","We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. You are a data-driven digital marketing expert with a passion for customer engagement and lifecycle marketing. You thrive in a fast-paced environment and have a strong understanding of paid media, email and SMS marketing best practices, user journeys, and performance optimization. You are highly analytical and strategic, yet creative in your approach to personalization and audience segmentation. With an eye for detail and a proactive mindset, you enjoy collaborating cross-functionally and leveraging insights to drive measurable results.How You’ll CREATE· Develop and execute a comprehensive email and SMS strategy, optimizing customer journeys, segmentation, and personalization to increase AOV, retention, and LTV· Develop and execute full-funnel strategies across META, TikTok, and Google Ads platforms.· Own the email and paid ad marketing calendar, ensuring timely execution of campaigns that support business goals· Execute end-to-end email campaigns, including building, QA, scheduling, and deployment· Continuously analyze performance data, implement testing strategies, and iterate on campaigns to maximize engagement and conversions.· Drive learning and optimization through A/B testing, audience segmentation, and personalization tactics.· Stay ahead of industry trends and best practices in targeted marketing and CRM strategies to innovate and enhance retention efforts.· Provide regular reporting on email, SMS and paid ad performance, delivering insights and recommendations to stakeholders and leadership.· Be an authority on copy and design, leveraging data to drive fan engagement, loyalty and lifetime value· Contribute meaningful reports and analyses; translate analytical findings into clear, easily understandable, actionable insights that drive strong business strategyBring Your VIBE· 3+ years of experience in email marketing, with a deep appreciation and understanding of Latin audiences and the pop/rock music genre· Fluent in Spanish· Expertise in email and SMS marketing best practices, including customer segmentation, journey mapping, compliance, deliverability, and performance optimization.· Proven track record of planning, launching, and optimizing paid campaigns across Meta (Facebook/Instagram), Google Ads (Search, Display, Shopping, YouTube), and TikTok Ads· Strong analytical skills with the ability to interpret data and translate insights into action.· Experience with personalization, customer journey building, and retention-driving strategies.· Excellent organizational and project management skills, with the ability to manage multiple campaigns and deadlines.· Strong communication skills with experience presenting data-driven insights to stakeholders and leadership.· Must have a 'can do' attitude with an entrepreneurial mindset and be comfortable working in a dynamic, unstructured environment on complex projects· Experience with ESPs and Attentive is a plus, as well as basic knowledge of HTML and CSS.· Experience in Adobe Suite (Photoshop, Illustrator, Dreamweaver, InDesign) requiredPerks Playlist:Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):Comprehensive medical, dental, and vision coverageIncluding 100% coverage for out-patient in-network mental health servicesFertility coverage for eligible medical plan participantsWellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)Student Loan Repayment Assistance and Tuition Reimbursement401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contributionA variety of ways to prioritize much-needed time away from work including:Flexible Paid Time Off (PTO) for exempt employees3-weeks PTO for non-exempt employees2-weeks paid Winter Break10 Company Holidays (including Juneteenth and Wellbeing Day)Summer Fridays (between Memorial Day and Labor Day)Generous paid parental leave for every type of parentCheck out our full overview of benefits on the Perks Playlist page of the career site.Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.Universal Music Group is an Equal Opportunity EmployerWe are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.For more information, please click on the following links.E-Verify Participation Poster: English / SpanishE-Verify Right to Work Poster: English | SpanishJob Category:Marketing, Streaming & Digital MediaSalary Range:$70,300 - $80,000The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.",70300,80000,{"jsonldValid":27,"jsonld":1690},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Manager, CRM and Digital\",\"description\":\"\u003Cp>We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.\u003Cbr> \u003C/p>\u003Cp>You are a data-driven digital marketing expert with a passion for customer engagement and lifecycle marketing. You thrive in a fast-paced environment and have a strong understanding of paid media, email and SMS marketing best practices, user journeys, and performance optimization. You are highly analytical and strategic, yet creative in your approach to personalization and audience segmentation. With an eye for detail and a proactive mindset, you enjoy collaborating cross-functionally and leveraging insights to drive measurable results.\u003C/p>\u003Cp>\u003Cb>How You’ll CREATE\u003C/b>\u003C/p>\u003Cp>· Develop and execute a comprehensive email and SMS strategy, optimizing customer journeys, segmentation, and personalization to increase AOV, retention, and LTV\u003C/p>\u003Cp>· Develop and execute full-funnel strategies across META, TikTok, and Google Ads platforms.\u003C/p>\u003Cp>· Own the email and paid ad marketing calendar, ensuring timely execution of campaigns that support business goals\u003C/p>\u003Cp>· Execute end-to-end email campaigns, including building, QA, scheduling, and deployment\u003C/p>\u003Cp>· Continuously analyze performance data, implement testing strategies, and iterate on campaigns to maximize engagement and conversions.\u003C/p>\u003Cp>· Drive learning and optimization through A/B testing, audience segmentation, and personalization tactics.\u003C/p>\u003Cp>· Stay ahead of industry trends and best practices in targeted marketing and CRM strategies to innovate and enhance retention efforts.\u003C/p>\u003Cp>· Provide regular reporting on email, SMS and paid ad performance, delivering insights and recommendations to stakeholders and leadership.\u003C/p>\u003Cp>· Be an authority on copy and design, leveraging data to drive fan engagement, loyalty and lifetime value\u003C/p>\u003Cp>· Contribute meaningful reports and analyses; translate analytical findings into clear, easily understandable, actionable insights that drive strong business strategy\u003C/p>\u003Cp>\u003Cb>Bring Your VIBE\u003C/b>\u003C/p>\u003Cp>· 3+ years of experience in email marketing, with a deep appreciation and understanding of Latin audiences and the pop/rock music genre\u003C/p>\u003Cp>· Fluent in Spanish\u003C/p>\u003Cp>· Expertise in email and SMS marketing best practices, including customer segmentation, journey mapping, compliance, deliverability, and performance optimization.\u003C/p>\u003Cp>· Proven track record of planning, launching, and optimizing paid campaigns across Meta (Facebook/Instagram), Google Ads (Search, Display, Shopping, YouTube), and TikTok Ads\u003C/p>\u003Cp>· Strong analytical skills with the ability to interpret data and translate insights into action.\u003C/p>\u003Cp>· Experience with personalization, customer journey building, and retention-driving strategies.\u003C/p>\u003Cp>· Excellent organizational and project management skills, with the ability to manage multiple campaigns and deadlines.\u003C/p>\u003Cp>· Strong communication skills with experience presenting data-driven insights to stakeholders and leadership.\u003C/p>\u003Cp>· Must have a 'can do' attitude with an entrepreneurial mindset and be comfortable working in a dynamic, unstructured environment on complex projects\u003C/p>\u003Cp>· Experience with ESPs and Attentive is a plus, as well as basic knowledge of HTML and CSS.\u003C/p>\u003Cp>· Experience in Adobe Suite (Photoshop, Illustrator, Dreamweaver, InDesign) required\u003C/p>\u003Cp>\u003Cb>Perks Playlist:\u003C/b>\u003C/p>\u003Cp>Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):\u003C/p>\u003Cul>\u003Cli>\u003Cp>Comprehensive medical, dental, and vision coverage\u003C/p>\u003C/li>\u003Cli>\u003Cp>Including 100% coverage for out-patient in-network mental health services\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility coverage for eligible medical plan participants\u003C/p>\u003C/li>\u003Cli>\u003Cp>Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Student Loan Repayment Assistance and Tuition Reimbursement\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>401(k) with 100% immediate vesting\u003C/b> on the first 5% of your contributions, plus an additional UMG contribution\u003C/p>\u003C/li>\u003C/ul>\u003Cp>A variety of ways to prioritize much-needed time away from work including:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Flexible Paid Time Off (PTO) for exempt employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>3-weeks PTO for non-exempt employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>2-weeks paid Winter Break\u003C/p>\u003C/li>\u003Cli>\u003Cp>10 Company Holidays (including Juneteenth and Wellbeing Day)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Summer Fridays (between Memorial Day and Labor Day)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous paid parental leave for every type of parent\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Check out our full overview of benefits on the Perks Playlist page of the career site.\u003C/p>\u003Cp>\u003Cb>Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.\u003C/b>\u003Cbr>\u003Cbr>\u003Cb>Universal Music Group is an Equal Opportunity Employer\u003C/b>\u003C/p>\u003Cp>We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.\u003C/p>\u003Cp>\u003Cbr>Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.\u003C/p>\u003Cp>For more information, please click on the following links.\u003C/p>\u003Cp>E-Verify Participation Poster: English / Spanish\u003C/p>\u003Cp>E-Verify Right to Work Poster: English | Spanish\u003C/p>\u003Ch2>\u003Cbr>\u003Cu>\u003Cb>Job Category:\u003C/b>\u003C/u>\u003C/h2>Marketing, Streaming & Digital Media\u003Cp>\u003Cu>\u003Cb>Salary Range:\u003C/b>\u003C/u>\u003C/p>$70,300 - $80,000\u003Cp>The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.\u003C/p>\",\"datePosted\":\"2026-05-12T03:26:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Universal Music Group\",\"sameAs\":\"https://www.umusiccareers.com\",\"logo\":\"https://logo.clearbit.com/umusiccareers.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Universal Music Group\",\"value\":\"f7ddb0b96d27d050133459849472bc7118c520957bff1b481f59db7eeee0fab3\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Miami Beach\",\"addressRegion\":\"Florida\",\"addressCountry\":\"US\"}}}",{"id":1692,"slug":1693,"title":1694,"companyname":1695,"companylogo":88,"city":1696,"country":14,"remote":15,"employmentType":1697,"department":18,"content_html":1698,"content_text":1699,"years":21,"createdAt":1658,"updatedAtISO":1659,"postedAtISO":1660,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1700},"cc94b451f4ccd7214f23acdec0be8b8fc4de779014fbfe1ccf4dd1d92e5de48c","platform-operations-manager-crm-at-guidestone-financial-resources-40ec80bdf2","Platform Operations Manager - CRM","guidestone financial resources","Dallas",[17],"\u003Ch2>\u003Cb>\u003Cb>Experience GuideStone!\u003C/b>\u003C/b>\u003C/h2>\u003Cp>We are an innovative organization that invests in the spiritual, relational, financial, physical and professional development of our employees. We have a culture that values excellence, teamwork, humility, integrity, compassion and stewardship.\u003C/p>\u003Ch2>\u003Cb>\u003Cb>What We Offer You!\u003C/b>\u003C/b>\u003C/h2>\u003Cp>We offer employees a generous benefits package, flexible work schedules, the opportunity to be involved in community outreach and tuition reimbursement.\u003C/p>\u003Cp>The Platform Operations Manager leads the operating model and roadmap execution for enterprise enablement platforms, including Microsoft Dynamics CRM and a portfolio of enablement applications. This role translates business needs into prioritized initiatives, establishes governance and standards, and drives adoption, productivity, and platform health through effective stakeholder partnership, change management, and continuous improvement.\u003C/p>\u003Cp>Platform Operations provides day-to-day administration, release readiness, and adoption enablement in partnership with the enterprise enablement scrum team. This role also provides people leadership for the Platform Operations Analyst.\u003C/p>\u003Cp>We serve those that serve the Lord with the integrity of our hearts and the skillfulness of our hands (Psalm 78:72).\u003Cbr> \u003C/p>\u003Cp>\u003Cb>What You'll Do:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own platform operations strategy and roadmap execution across the CRM and enablement portfolio, balancing outcomes, risk, operational excellence, and user experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead stakeholder intake and requirements discovery across advisors, financial consultants, relationship management, marketing, operations, and other enterprise teams; translate needs into prioritized work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish and maintain governance and standards for configuration, access/security roles, documentation, change control, and lifecycle management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define and apply decision rights for primary platforms (Outreach, Seismic, Scribe, Calendly), including approving configuration standards and changes within established controls; for CRM, provide recommendations and partner with the Platform Owner and scrum team for execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own administration and optimization for Outreach, Seismic, Scribe, and Calendly (configuration, permissions, templates/workflows, standards, enablement content organization, and operational support practices).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate release/change management across the portfolio (planning, testing/UAT support, rollout readiness, communications, training readiness, and adoption reinforcement).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage intake-to-delivery operations using the ticketing/project tracking system; ensure effective triage, prioritization, status communication, and trend visibility.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Oversee portfolio health and performance (adoption patterns, support trends, process adherence, and data quality signals where applicable) and drive continuous improvement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage integrations/dependencies across platforms (e.g., Outreach & CRM; Seismic & CRM workflows) to support reliable processes and consistent usage.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure primary platforms align with data stewardship, audit, and compliance expectations through standards, documentation, access controls, and change records.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate issue resolution across vendors, scrum teams, and business partners; drive root-cause remediation for recurring issues.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support vendor/contract management activities, including operational reviews and renewal/licensing inputs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide executive-ready updates on progress, risks, and opportunities to Platform Management leadership and key stakeholders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perform other duties as assigned.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Supervisory Responsibilities and/or Relationships\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Directly supervise the Platform Operations Analyst (goals, prioritization, coaching, feedback, development planning).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage team capacity and workload planning to balance roadmap delivery, releases, and support commitments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead workgroups/process reviews and coordinate across stakeholders, project teams, and delivery teams as appropriate.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>What You'll Need:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelor’s degree required; Master’s degree preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Progressive experience (5+ years) in CRM/business systems, platform operations, sales operations, enablement, or product management roles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Microsoft Dynamics CRM experience in an enterprise environment; Dynamics certification preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated experience owning administration and optimization of enablement platforms (Outreach, Seismic, Scribe, Calendly), including governance, configuration, change/release management, and adoption strategy.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience delivering iterative improvements using Agile/Scrum practices in partnership with delivery teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>People leadership experience (4+ years preferred), including coaching, prioritization, and performance feedback.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong stakeholder management, communication, analytical, and prioritization skills; able to present decision-ready recommendations and tradeoffs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong documentation and enablement skills (standards, SOPs, job aids, communications).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Travel up to 5% annually; maintain confidentiality regarding business matters.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>#LI-Hybrid\u003Cbr>#LI-HM1\u003C/p>","Experience GuideStone!We are an innovative organization that invests in the spiritual, relational, financial, physical and professional development of our employees. We have a culture that values excellence, teamwork, humility, integrity, compassion and stewardship.What We Offer You!We offer employees a generous benefits package, flexible work schedules, the opportunity to be involved in community outreach and tuition reimbursement.The Platform Operations Manager leads the operating model and roadmap execution for enterprise enablement platforms, including Microsoft Dynamics CRM and a portfolio of enablement applications. This role translates business needs into prioritized initiatives, establishes governance and standards, and drives adoption, productivity, and platform health through effective stakeholder partnership, change management, and continuous improvement.Platform Operations provides day-to-day administration, release readiness, and adoption enablement in partnership with the enterprise enablement scrum team. This role also provides people leadership for the Platform Operations Analyst.We serve those that serve the Lord with the integrity of our hearts and the skillfulness of our hands (Psalm 78:72). What You'll Do:Own platform operations strategy and roadmap execution across the CRM and enablement portfolio, balancing outcomes, risk, operational excellence, and user experience.Lead stakeholder intake and requirements discovery across advisors, financial consultants, relationship management, marketing, operations, and other enterprise teams; translate needs into prioritized work.Establish and maintain governance and standards for configuration, access/security roles, documentation, change control, and lifecycle management.Define and apply decision rights for primary platforms (Outreach, Seismic, Scribe, Calendly), including approving configuration standards and changes within established controls; for CRM, provide recommendations and partner with the Platform Owner and scrum team for execution.Own administration and optimization for Outreach, Seismic, Scribe, and Calendly (configuration, permissions, templates/workflows, standards, enablement content organization, and operational support practices).Coordinate release/change management across the portfolio (planning, testing/UAT support, rollout readiness, communications, training readiness, and adoption reinforcement).Manage intake-to-delivery operations using the ticketing/project tracking system; ensure effective triage, prioritization, status communication, and trend visibility.Oversee portfolio health and performance (adoption patterns, support trends, process adherence, and data quality signals where applicable) and drive continuous improvement.Manage integrations/dependencies across platforms (e.g., Outreach & CRM; Seismic & CRM workflows) to support reliable processes and consistent usage.Ensure primary platforms align with data stewardship, audit, and compliance expectations through standards, documentation, access controls, and change records.Coordinate issue resolution across vendors, scrum teams, and business partners; drive root-cause remediation for recurring issues.Support vendor/contract management activities, including operational reviews and renewal/licensing inputs.Provide executive-ready updates on progress, risks, and opportunities to Platform Management leadership and key stakeholders.Perform other duties as assigned.Supervisory Responsibilities and/or RelationshipsDirectly supervise the Platform Operations Analyst (goals, prioritization, coaching, feedback, development planning).Manage team capacity and workload planning to balance roadmap delivery, releases, and support commitments.Lead workgroups/process reviews and coordinate across stakeholders, project teams, and delivery teams as appropriate.What You'll Need:Bachelor’s degree required; Master’s degree preferred.Progressive experience (5+ years) in CRM/business systems, platform operations, sales operations, enablement, or product management roles.Microsoft Dynamics CRM experience in an enterprise environment; Dynamics certification preferred.Demonstrated experience owning administration and optimization of enablement platforms (Outreach, Seismic, Scribe, Calendly), including governance, configuration, change/release management, and adoption strategy.Experience delivering iterative improvements using Agile/Scrum practices in partnership with delivery teams.People leadership experience (4+ years preferred), including coaching, prioritization, and performance feedback.Strong stakeholder management, communication, analytical, and prioritization skills; able to present decision-ready recommendations and tradeoffs.Strong documentation and enablement skills (standards, SOPs, job aids, communications).Travel up to 5% annually; maintain confidentiality regarding business matters.#LI-Hybrid#LI-HM1",{"jsonldValid":27,"jsonld":1701},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Platform Operations Manager - CRM\",\"description\":\"\u003Ch2>\u003Cb>\u003Cb>Experience GuideStone!\u003C/b>\u003C/b>\u003C/h2>\u003Cp>We are an innovative organization that invests in the spiritual, relational, financial, physical and professional development of our employees. We have a culture that values excellence, teamwork, humility, integrity, compassion and stewardship.\u003C/p>\u003Ch2>\u003Cb>\u003Cb>What We Offer You!\u003C/b>\u003C/b>\u003C/h2>\u003Cp>We offer employees a generous benefits package, flexible work schedules, the opportunity to be involved in community outreach and tuition reimbursement.\u003C/p>\u003Cp>The Platform Operations Manager leads the operating model and roadmap execution for enterprise enablement platforms, including Microsoft Dynamics CRM and a portfolio of enablement applications. This role translates business needs into prioritized initiatives, establishes governance and standards, and drives adoption, productivity, and platform health through effective stakeholder partnership, change management, and continuous improvement.\u003C/p>\u003Cp>Platform Operations provides day-to-day administration, release readiness, and adoption enablement in partnership with the enterprise enablement scrum team. This role also provides people leadership for the Platform Operations Analyst.\u003C/p>\u003Cp>We serve those that serve the Lord with the integrity of our hearts and the skillfulness of our hands (Psalm 78:72).\u003Cbr> \u003C/p>\u003Cp>\u003Cb>What You'll Do:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own platform operations strategy and roadmap execution across the CRM and enablement portfolio, balancing outcomes, risk, operational excellence, and user experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead stakeholder intake and requirements discovery across advisors, financial consultants, relationship management, marketing, operations, and other enterprise teams; translate needs into prioritized work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish and maintain governance and standards for configuration, access/security roles, documentation, change control, and lifecycle management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define and apply decision rights for primary platforms (Outreach, Seismic, Scribe, Calendly), including approving configuration standards and changes within established controls; for CRM, provide recommendations and partner with the Platform Owner and scrum team for execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own administration and optimization for Outreach, Seismic, Scribe, and Calendly (configuration, permissions, templates/workflows, standards, enablement content organization, and operational support practices).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate release/change management across the portfolio (planning, testing/UAT support, rollout readiness, communications, training readiness, and adoption reinforcement).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage intake-to-delivery operations using the ticketing/project tracking system; ensure effective triage, prioritization, status communication, and trend visibility.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Oversee portfolio health and performance (adoption patterns, support trends, process adherence, and data quality signals where applicable) and drive continuous improvement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage integrations/dependencies across platforms (e.g., Outreach & CRM; Seismic & CRM workflows) to support reliable processes and consistent usage.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure primary platforms align with data stewardship, audit, and compliance expectations through standards, documentation, access controls, and change records.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate issue resolution across vendors, scrum teams, and business partners; drive root-cause remediation for recurring issues.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support vendor/contract management activities, including operational reviews and renewal/licensing inputs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide executive-ready updates on progress, risks, and opportunities to Platform Management leadership and key stakeholders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perform other duties as assigned.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Supervisory Responsibilities and/or Relationships\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Directly supervise the Platform Operations Analyst (goals, prioritization, coaching, feedback, development planning).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage team capacity and workload planning to balance roadmap delivery, releases, and support commitments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead workgroups/process reviews and coordinate across stakeholders, project teams, and delivery teams as appropriate.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>What You'll Need:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelor’s degree required; Master’s degree preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Progressive experience (5+ years) in CRM/business systems, platform operations, sales operations, enablement, or product management roles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Microsoft Dynamics CRM experience in an enterprise environment; Dynamics certification preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated experience owning administration and optimization of enablement platforms (Outreach, Seismic, Scribe, Calendly), including governance, configuration, change/release management, and adoption strategy.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience delivering iterative improvements using Agile/Scrum practices in partnership with delivery teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>People leadership experience (4+ years preferred), including coaching, prioritization, and performance feedback.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong stakeholder management, communication, analytical, and prioritization skills; able to present decision-ready recommendations and tradeoffs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong documentation and enablement skills (standards, SOPs, job aids, communications).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Travel up to 5% annually; maintain confidentiality regarding business matters.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>#LI-Hybrid\u003Cbr>#LI-HM1\u003C/p>\",\"datePosted\":\"2026-05-12T03:26:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"guidestone financial resources\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"guidestone financial resources\",\"value\":\"cc94b451f4ccd7214f23acdec0be8b8fc4de779014fbfe1ccf4dd1d92e5de48c\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Dallas\",\"addressRegion\":\"TX\",\"addressCountry\":\"US\"}}}",{"id":1703,"slug":1704,"title":1705,"companyname":1706,"companylogo":1707,"companyIndustry":1708,"city":1709,"country":14,"remote":15,"employmentType":1710,"department":18,"content_html":1711,"content_text":1712,"years":21,"createdAt":1658,"updatedAtISO":1659,"postedAtISO":1660,"hasSalary":15,"salaryMin":1713,"salaryMax":1714,"currency":25,"schema":1715},"6c85bfb042df3c0658fdbc35c8766b4fe4d6f5a2f94cb7ea6fbe6b520db59eaa","retention-client-manager-legal-and-professional-at-relx-0016d8e673","Retention Client Manager - Legal & Professional","RELX","https://logo.clearbit.com/relx.com","Technology, Information and Media","Dayton",[17],"\u003Cp>\u003Cb>Telephonic Client Manager\u003C/b>\u003C/p>\u003Cp>Do you enjoy building solid customer relationships resulting in growth?\u003C/p>\u003Cp>Do you enjoy collaborating cross-functionally to deliver on common goals?\u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>As a Telephonic Client Manager you will manage, protect, and grow revenue through the sale of LexisNexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers. You will be responsible for assessing their needs and creating a pipeline of new business opportunities and retention.\u003C/p>\u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p>\u003Cp>*Initiating and answering inbound and outbound sales contact directly with prospective/existing customers\u003C/p>\u003Cp>*Achieving and exceeding where possible your monthly sales and KPI target\u003C/p>\u003Cp>*Accepting orders, closing sales, and maintaining customer records on CRM\u003C/p>\u003Cp>* Recording sales prospecting activity in computer-based tracking systems\u003C/p>\u003Cp>* Working with moderately complex territory assigned accounts, products, services, sales or account management processes\u003C/p>\u003Cp>* Contacting clients with moderate authority and opportunity to set and negotiate service terms\u003C/p>\u003Cp>* Continuing to build knowledge of business and the market or account needs\u003C/p>\u003Cp>\u003Cb>Requirements\u003C/b>\u003C/p>\u003Cp>* Be able to adapt information and style to the audience\u003C/p>\u003Cp>* Be able to develop competence by performing structured work assignments\u003C/p>\u003Cp>* Have general understanding of sales methodology and a proven track record in achieving sales quotas\u003C/p>\u003Cp>* Have a Bachelor’s or equivalent experience\u003C/p>\u003Cp>* Be able to apply broad knowledge of products and solutions.\u003C/p>\u003Cp>* Display excellent experience in telesales and selling subscription product\u003C/p>\u003Cp>\u003Cb>Work in a way that works for you\u003C/b> \u003C/p>\u003Cp>We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees \u003C/p>\u003Cp>\u003Cb>Working with Us\u003C/b> \u003C/p>\u003Cp>LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. \u003C/p>\u003Cp>\u003Cb>Working for you\u003C/b> \u003C/p>\u003Cp>We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:  \u003Cbr> \u003Cbr>- Comprehensive, multi-carrier health plan benefits  \u003Cbr>- Disability insurance  \u003Cbr>- Dependent care and commuter spending accounts  \u003Cbr>- Life and accident insurance  \u003Cbr>- Retirement benefits (salary investment plan/employer stock purchase plan)  \u003Cbr>- Modern family benefits, including adoption and surrogacy \u003C/p>\u003Cp>\u003Cb>About our Team\u003C/b> \u003C/p>\u003Cp>LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. \u003C/p>

U.S. National Base Pay Range: $42,600 - $70,800. Total Target Cash Range: $65,600 - $109,000. Geographic differentials may apply in some locations to better reflect local market rates.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

\u003Cp>\u003Cb>We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click \u003C/b>here\u003Cb> to access benefits specific to your location.\u003C/b>\u003C/p>\u003Cp>We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\u003C/p>\u003Cp>\u003Cb>Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams \u003C/b>here\u003Cb>.\u003C/b>\u003C/p>\u003Cp>Please read our Candidate Privacy Policy.\u003C/p>\u003Cp>We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\u003C/p>\u003Cp>\u003Ci>\u003Cb>USA Job Seekers:\u003C/b>\u003C/i>\u003C/p>\u003Cp>EEO Know Your Rights.\u003C/p>","Telephonic Client ManagerDo you enjoy building solid customer relationships resulting in growth?Do you enjoy collaborating cross-functionally to deliver on common goals?About the RoleAs a Telephonic Client Manager you will manage, protect, and grow revenue through the sale of LexisNexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers. You will be responsible for assessing their needs and creating a pipeline of new business opportunities and retention.Responsibilities*Initiating and answering inbound and outbound sales contact directly with prospective/existing customers*Achieving and exceeding where possible your monthly sales and KPI target*Accepting orders, closing sales, and maintaining customer records on CRM* Recording sales prospecting activity in computer-based tracking systems* Working with moderately complex territory assigned accounts, products, services, sales or account management processes* Contacting clients with moderate authority and opportunity to set and negotiate service terms* Continuing to build knowledge of business and the market or account needsRequirements* Be able to adapt information and style to the audience* Be able to develop competence by performing structured work assignments* Have general understanding of sales methodology and a proven track record in achieving sales quotas* Have a Bachelor’s or equivalent experience* Be able to apply broad knowledge of products and solutions.* Display excellent experience in telesales and selling subscription productWork in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees Working with Us LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. Working for you We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:   - Comprehensive, multi-carrier health plan benefits  - Disability insurance  - Dependent care and commuter spending accounts  - Life and accident insurance  - Retirement benefits (salary investment plan/employer stock purchase plan)  - Modern family benefits, including adoption and surrogacy About our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. 

U.S. National Base Pay Range: $42,600 - $70,800. Total Target Cash Range: $65,600 - $109,000. Geographic differentials may apply in some locations to better reflect local market rates.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights.",42600,70800,{"jsonldValid":27,"jsonld":1716},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Retention Client Manager - Legal & Professional\",\"description\":\"\u003Cp>\u003Cb>Telephonic Client Manager\u003C/b>\u003C/p>\u003Cp>Do you enjoy building solid customer relationships resulting in growth?\u003C/p>\u003Cp>Do you enjoy collaborating cross-functionally to deliver on common goals?\u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>As a Telephonic Client Manager you will manage, protect, and grow revenue through the sale of LexisNexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers. You will be responsible for assessing their needs and creating a pipeline of new business opportunities and retention.\u003C/p>\u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p>\u003Cp>*Initiating and answering inbound and outbound sales contact directly with prospective/existing customers\u003C/p>\u003Cp>*Achieving and exceeding where possible your monthly sales and KPI target\u003C/p>\u003Cp>*Accepting orders, closing sales, and maintaining customer records on CRM\u003C/p>\u003Cp>* Recording sales prospecting activity in computer-based tracking systems\u003C/p>\u003Cp>* Working with moderately complex territory assigned accounts, products, services, sales or account management processes\u003C/p>\u003Cp>* Contacting clients with moderate authority and opportunity to set and negotiate service terms\u003C/p>\u003Cp>* Continuing to build knowledge of business and the market or account needs\u003C/p>\u003Cp>\u003Cb>Requirements\u003C/b>\u003C/p>\u003Cp>* Be able to adapt information and style to the audience\u003C/p>\u003Cp>* Be able to develop competence by performing structured work assignments\u003C/p>\u003Cp>* Have general understanding of sales methodology and a proven track record in achieving sales quotas\u003C/p>\u003Cp>* Have a Bachelor’s or equivalent experience\u003C/p>\u003Cp>* Be able to apply broad knowledge of products and solutions.\u003C/p>\u003Cp>* Display excellent experience in telesales and selling subscription product\u003C/p>\u003Cp>\u003Cb>Work in a way that works for you\u003C/b> \u003C/p>\u003Cp>We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees \u003C/p>\u003Cp>\u003Cb>Working with Us\u003C/b> \u003C/p>\u003Cp>LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. \u003C/p>\u003Cp>\u003Cb>Working for you\u003C/b> \u003C/p>\u003Cp>We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:  \u003Cbr> \u003Cbr>- Comprehensive, multi-carrier health plan benefits  \u003Cbr>- Disability insurance  \u003Cbr>- Dependent care and commuter spending accounts  \u003Cbr>- Life and accident insurance  \u003Cbr>- Retirement benefits (salary investment plan/employer stock purchase plan)  \u003Cbr>- Modern family benefits, including adoption and surrogacy \u003C/p>\u003Cp>\u003Cb>About our Team\u003C/b> \u003C/p>\u003Cp>LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. \u003C/p>

U.S. National Base Pay Range: $42,600 - $70,800. Total Target Cash Range: $65,600 - $109,000. Geographic differentials may apply in some locations to better reflect local market rates.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

\u003Cp>\u003Cb>We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click \u003C/b>here\u003Cb> to access benefits specific to your location.\u003C/b>\u003C/p>\u003Cp>We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\u003C/p>\u003Cp>\u003Cb>Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams \u003C/b>here\u003Cb>.\u003C/b>\u003C/p>\u003Cp>Please read our Candidate Privacy Policy.\u003C/p>\u003Cp>We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\u003C/p>\u003Cp>\u003Ci>\u003Cb>USA Job Seekers:\u003C/b>\u003C/i>\u003C/p>\u003Cp>EEO Know Your Rights.\u003C/p>\",\"datePosted\":\"2026-05-12T03:26:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"RELX\",\"sameAs\":\"http://www.relx.com\",\"logo\":\"https://logo.clearbit.com/relx.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"RELX\",\"value\":\"6c85bfb042df3c0658fdbc35c8766b4fe4d6f5a2f94cb7ea6fbe6b520db59eaa\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Dayton\",\"addressRegion\":\"OH\",\"addressCountry\":\"US\"}}}",{"id":1718,"slug":1719,"title":1720,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":1721,"country":14,"remote":15,"employmentType":1722,"department":18,"content_html":1723,"content_text":1724,"years":21,"createdAt":1658,"updatedAtISO":1659,"postedAtISO":1660,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1725},"a60ea93f756988e78593fd943c9659f0ce561320c917f1a2e1f494cfd0ecc86e","sales-rep-cardiac-rhythm-management-crm-concord-new-hampshir-at-medtronic-d1c9c912ae","Sales Rep - Cardiac Rhythm Management (CRM) - Concord, New Hampshire","Concord",[17],"We anticipate the application window for this opening will close on - 18 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Bring your sales talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales as we engineer the extraordinary and change lives.\u003Cp>\u003Cspan>To gain market share in the Cardiac Rhythm\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Management\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>(C\u003C/span>\u003Cspan>RM\u003C/span>\u003Cspan>) business by promoting, selling, and servicing Medtronic's Pacing products within assigned territory.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>CRM seeks collaborative candidates who are patient-centric, passionate, and who\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>represent\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>processes\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and systems by being accountable, having a voice, and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>taking action\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>CRM Sales representatives are regularly on call.\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Must have\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>ability\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to work and/or travel outside of normal business hours.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>To find all Cardiac Rhythm Management sales roles available please use #crmsales in the key word search at\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Medtronic Careers\u003C/span> \u003C/p>\u003Cp>\u003Cb>POSITION RESPONSIBILITIES:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Conduct sales calls to promote, sell, and service Medtronic's CR\u003C/span>\u003Cspan>M\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>products and services to exis\u003C/span>\u003Cspan>ting and competitive customers\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Implement quarterly sales\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>plan\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and achieve sales goals and objectives\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Maintain knowledge of diverse Medtronic products and support sales efforts\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Coordinate customer activities at all meetings as assigned\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Complete administrative reporting as assigned (for example:  expense reports, account profiles and analysis, daily planners, competitiv\u003C/span>\u003Cspan>e updates, and inventory log)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide ongoing field intelligence reports on competitive activity, changes in markets, distribution, and pricing, as well as input on customer preferences and product features\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Cost-eff\u003C/span>\u003Cspan>ectively manage time and assets\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain adequate inventory (trunk stock) and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in the realloc\u003C/span>\u003Cspan>ation and delivery of product\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Effectively\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>utilize\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>sales collateral to support pr\u003C/span>\u003Cspan>omotional and territorial needs\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Technical/Educational\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Train and educate both existing and competitive customers\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to gain incremental business\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain proficient level of product knowledge\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>in all assigned product lines\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Advise customers on a continuing basis\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>regarding\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>per\u003C/span>\u003Cspan>formance of assigned products\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide 24-hour territory coverage (includin\u003C/span>\u003Cspan>g holidays, weekends, evenings)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE:\u003Cspan> \u003C/span>BASIC QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i> \u003C/p>\u003Cp>\u003Cspan>•\u003C/span>\u003Cspan>High School Diploma (or equivalent) AND 6+\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>years experience\u003C/span>\u003Cspan>*\u003C/span> \u003C/p>\u003Cp>\u003Cspan>•\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>OR\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Associate’s Degree\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>AND 4+\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>years experience\u003C/span>\u003Cspan>*\u003C/span> \u003C/p>\u003Cp>\u003Cspan>•\u003C/span>\u003Cspan>OR\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Bachelor’s Degree\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>AND 2+\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>years experience\u003C/span>\u003Cspan>*\u003C/span> \u003C/p>\u003Cp>\u003Ci>* Relevant sales, clinical, or related experience in medical devices,\u003Cspan> \u003C/span>medtech, healthcare, or life sciences\u003C/i> \u003C/p>\u003Cp>\u003Cb>NICE TO HAVE: \u003Cspan> \u003C/span>DESIRED/PREFERRED QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Preference will be given to local qualified candidates and candidates with Medtronic experience\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>2+\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>years Experience\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in B2B or Medical Device Sales\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Demonstrable success in\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>previous\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>employment\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>indicating\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>high level\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of sales performance\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>5+ years medical sales experience in hospital environment selling to interventional cardiologists or electrophysiologists or cardiothoracic surgeons\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Reasonable accommodations may be made to enable individuals with disabilities to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>perform the essential functions\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequent required travel to customer clinics,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>hospitals\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and offsite meetings\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>While performing the duties of this job, the employee\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>is regularly requi\u003C/span>\u003Cspan>red to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be independently mobile\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Work and Travel Requirements\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Available/willing to wo\u003C/span>\u003Cspan>rk/travel weekends and evenings\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>This\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>position requires on-call time\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Continuous v\u003C/span>\u003Cspan>erbal and written communication\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to transport product/equipment from car to hospital\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Sitting,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>standing\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and/or walking for up to eight plus hours per day\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Environmental exposures include eye protection, infectious\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>disease\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and radiation\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to travel extensively with ease (approx. 10% of time)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Must be able to drive approximately 80% of the\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>time within assigned territory\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Must have a valid driver's license and active vehicle\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>insurance policy\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>In addition,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>your driving record will be reviewed and will be considered\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>as part of your application\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):35000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 18 May 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeBring your sales talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales as we engineer the extraordinary and change lives.To gain market share in the Cardiac Rhythm Management (CRM) business by promoting, selling, and servicing Medtronic's Pacing products within assigned territory. CRM seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. CRM Sales representatives are regularly on call. Must have ability to work and/or travel outside of normal business hours. To find all Cardiac Rhythm Management sales roles available please use #crmsales in the key word search at Medtronic Careers POSITION RESPONSIBILITIES: Conduct sales calls to promote, sell, and service Medtronic's CRM products and services to existing and competitive customers  Implement quarterly sales plan and achieve sales goals and objectives.  Maintain knowledge of diverse Medtronic products and support sales efforts. Coordinate customer activities at all meetings as assigned.  Complete administrative reporting as assigned (for example:  expense reports, account profiles and analysis, daily planners, competitive updates, and inventory log) Provide ongoing field intelligence reports on competitive activity, changes in markets, distribution, and pricing, as well as input on customer preferences and product features.  Cost-effectively manage time and assets Maintain adequate inventory (trunk stock) and assist in the reallocation and delivery of product Effectively utilize sales collateral to support promotional and territorial needs Technical/Educational Train and educate both existing and competitive customers to gain incremental business Maintain proficient level of product knowledge in all assigned product lines Advise customers on a continuing basis regarding performance of assigned products Provide 24-hour territory coverage (including holidays, weekends, evenings) MUST HAVE: BASIC QUALIFICATIONS: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME •High School Diploma (or equivalent) AND 6+ years experience* • OR Associate’s Degree AND 4+ years experience* •OR Bachelor’s Degree AND 2+ years experience* * Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences NICE TO HAVE:  DESIRED/PREFERRED QUALIFICATIONS: Preference will be given to local qualified candidates and candidates with Medtronic experience 2+ years Experience in B2B or Medical Device Sales Demonstrable success in previous employment indicating high level of sales performance 5+ years medical sales experience in hospital environment selling to interventional cardiologists or electrophysiologists or cardiothoracic surgeons PHYSICAL JOB REQUIREMENTS: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile Work and Travel Requirements Available/willing to work/travel weekends and evenings This position requires on-call time Continuous verbal and written communication Ability to transport product/equipment from car to hospital Sitting, standing and/or walking for up to eight plus hours per day Environmental exposures include eye protection, infectious disease and radiation Ability to travel extensively with ease (approx. 10% of time) Must be able to drive approximately 80% of the time within assigned territory Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):35000The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",{"jsonldValid":27,"jsonld":1726},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sales Rep - Cardiac Rhythm Management (CRM) - Concord, New Hampshire\",\"description\":\"We anticipate the application window for this opening will close on - 18 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Bring your sales talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales as we engineer the extraordinary and change lives.\u003Cp>\u003Cspan>To gain market share in the Cardiac Rhythm\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Management\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>(C\u003C/span>\u003Cspan>RM\u003C/span>\u003Cspan>) business by promoting, selling, and servicing Medtronic's Pacing products within assigned territory.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>CRM seeks collaborative candidates who are patient-centric, passionate, and who\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>represent\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>processes\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and systems by being accountable, having a voice, and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>taking action\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>CRM Sales representatives are regularly on call.\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Must have\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>ability\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to work and/or travel outside of normal business hours.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>To find all Cardiac Rhythm Management sales roles available please use #crmsales in the key word search at\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Medtronic Careers\u003C/span> \u003C/p>\u003Cp>\u003Cb>POSITION RESPONSIBILITIES:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Conduct sales calls to promote, sell, and service Medtronic's CR\u003C/span>\u003Cspan>M\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>products and services to exis\u003C/span>\u003Cspan>ting and competitive customers\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Implement quarterly sales\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>plan\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and achieve sales goals and objectives\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Maintain knowledge of diverse Medtronic products and support sales efforts\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Coordinate customer activities at all meetings as assigned\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Complete administrative reporting as assigned (for example:  expense reports, account profiles and analysis, daily planners, competitiv\u003C/span>\u003Cspan>e updates, and inventory log)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide ongoing field intelligence reports on competitive activity, changes in markets, distribution, and pricing, as well as input on customer preferences and product features\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Cost-eff\u003C/span>\u003Cspan>ectively manage time and assets\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain adequate inventory (trunk stock) and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in the realloc\u003C/span>\u003Cspan>ation and delivery of product\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Effectively\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>utilize\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>sales collateral to support pr\u003C/span>\u003Cspan>omotional and territorial needs\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Technical/Educational\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Train and educate both existing and competitive customers\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to gain incremental business\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain proficient level of product knowledge\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>in all assigned product lines\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Advise customers on a continuing basis\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>regarding\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>per\u003C/span>\u003Cspan>formance of assigned products\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide 24-hour territory coverage (includin\u003C/span>\u003Cspan>g holidays, weekends, evenings)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE:\u003Cspan> \u003C/span>BASIC QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i> \u003C/p>\u003Cp>\u003Cspan>•\u003C/span>\u003Cspan>High School Diploma (or equivalent) AND 6+\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>years experience\u003C/span>\u003Cspan>*\u003C/span> \u003C/p>\u003Cp>\u003Cspan>•\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>OR\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Associate’s Degree\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>AND 4+\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>years experience\u003C/span>\u003Cspan>*\u003C/span> \u003C/p>\u003Cp>\u003Cspan>•\u003C/span>\u003Cspan>OR\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Bachelor’s Degree\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>AND 2+\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>years experience\u003C/span>\u003Cspan>*\u003C/span> \u003C/p>\u003Cp>\u003Ci>* Relevant sales, clinical, or related experience in medical devices,\u003Cspan> \u003C/span>medtech, healthcare, or life sciences\u003C/i> \u003C/p>\u003Cp>\u003Cb>NICE TO HAVE: \u003Cspan> \u003C/span>DESIRED/PREFERRED QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Preference will be given to local qualified candidates and candidates with Medtronic experience\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>2+\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>years Experience\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in B2B or Medical Device Sales\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Demonstrable success in\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>previous\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>employment\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>indicating\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>high level\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of sales performance\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>5+ years medical sales experience in hospital environment selling to interventional cardiologists or electrophysiologists or cardiothoracic surgeons\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Reasonable accommodations may be made to enable individuals with disabilities to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>perform the essential functions\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequent required travel to customer clinics,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>hospitals\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and offsite meetings\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>While performing the duties of this job, the employee\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>is regularly requi\u003C/span>\u003Cspan>red to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be independently mobile\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Work and Travel Requirements\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Available/willing to wo\u003C/span>\u003Cspan>rk/travel weekends and evenings\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>This\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>position requires on-call time\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Continuous v\u003C/span>\u003Cspan>erbal and written communication\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to transport product/equipment from car to hospital\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Sitting,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>standing\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and/or walking for up to eight plus hours per day\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Environmental exposures include eye protection, infectious\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>disease\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and radiation\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to travel extensively with ease (approx. 10% of time)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Must be able to drive approximately 80% of the\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>time within assigned territory\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Must have a valid driver's license and active vehicle\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>insurance policy\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>In addition,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>your driving record will be reviewed and will be considered\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>as part of your application\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):35000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-05-12T03:26:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"a60ea93f756988e78593fd943c9659f0ce561320c917f1a2e1f494cfd0ecc86e\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Concord\",\"addressRegion\":\"New Hampshire\",\"addressCountry\":\"US\"}}}",{"id":1728,"slug":1729,"title":1730,"companyname":1731,"companylogo":1732,"companyTagline":1733,"companyIndustry":462,"city":626,"country":627,"remote":15,"employmentType":1734,"department":18,"content_html":1735,"content_text":1736,"years":21,"createdAt":1658,"updatedAtISO":1659,"postedAtISO":1660,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":1737},"f8749e0aa92e30961d3f1f5722bf8c5bee2f12ff7258b2971be07b31db2ff52a","senior-lifecycle-marketing-associate-at-remitly-ae2e0f7ade","Senior Lifecycle Marketing Associate","Remitly","https://logo.clearbit.com/remitly.com","On a mission to transform the lives of immigrants and their families.",[17],"\u003Cp>\u003Cu>\u003Cb>Job Description:\u003C/b>\u003C/u>\u003C/p>At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.\u003Cbr>We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.\u003Cp>\u003Cb>About the Role:\u003C/b>\u003C/p>\u003Cp>As the Senior Lifecycle Marketing Associate on the Lifecycle team, you will report to the Senior CRM Lead and play a key role in managing and executing high-volume stakeholder communications requests from briefing through to delivery. You will be an executional expert across our core CRM channels — email, push notifications, in-app messages, WhatsApp, and SMS — with a focus on delivering localised, personalised communications at scale. The Lifecycle team's job is to fully understand the end-to-end customer journey in order to encourage our customers to become more engaged with Remitly and share the experience with others. This is a hybrid role, with 2-3 days expected in our London office near Warren Street.\u003C/p>\u003Cp>\u003Cb>You Will:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own the end-to-end management of stakeholder communication tickets, from intake and prioritisation through to execution and delivery, keeping stakeholders informed and updated throughout the process\u003C/li>\u003Cli>Execute localised tests across CRM channels, ensuring communications are relevant and resonant for customers in different markets\u003C/li>\u003Cli>Build and deploy multi-channel campaigns across email, push notifications, in-app messages, WhatsApp, and SMS, primarily using Braze\u003C/li>\u003Cli>Collaborate closely with internal stakeholders across the business to understand their needs and translate them into effective, on-brand communications\u003C/li>\u003Cli>Monitor and report on campaign performance, sharing insights and learnings with the broader team\u003C/li>\u003Cli>Leverage AI tools and systems to support day-to-day execution, improve the quality and efficiency of communications, and contribute to LCM excellence across the team\u003C/li>\u003Cli>Identify opportunities to improve the ticket management and execution process to increase efficiency and quality at scale\u003C/li>\u003C/ul>\u003Cp>\u003Cb>You Have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>3+ years of experience in lifecycle, CRM, or retention marketing\u003C/li>\u003Cli>Hands-on experience with CRM/customer engagement platforms; Braze experience\u003C/li>\u003Cli>Strong working knowledge of CRM channels including email, push notifications, in-app messages, WhatsApp, and SMS\u003C/li>\u003Cli>Experience with personalisation and localisation logic across multiple markets\u003C/li>\u003Cli>Familiarity with AI tools and systems, both to enhance your own productivity and to drive LCM excellence through smarter, more efficient campaign execution\u003C/li>\u003Cli>Excellent project management skills with the ability to manage a high volume of simultaneous requests with the right prioritisation\u003C/li>\u003Cli>A customer-centric mindset\u003C/li>\u003Cli>Basic HTML knowledge\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our Benefits:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Paid Vacation Days\u003C/li>\u003Cli>Health insurance\u003C/li>\u003Cli>Commuter benefit\u003C/li>\u003Cli>Employee Stock Purchase Plan (ESPP)\u003C/li>\u003Cli>Mental Health & Family Forming Benefits\u003C/li>\u003Cli>Continuing education and corridor travel benefits\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our Connected Work Culture: Driving Innovation, Together\u003C/b>\u003C/p>\u003Cp>At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.\u003C/p>\u003Cp>\u003Cb>Remitly is an E-Verify Employer\u003C/b>\u003C/p>\u003Cp>At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.\u003C/p>\u003Cp>Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u003C/p>","Job Description:At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.About the Role:As the Senior Lifecycle Marketing Associate on the Lifecycle team, you will report to the Senior CRM Lead and play a key role in managing and executing high-volume stakeholder communications requests from briefing through to delivery. You will be an executional expert across our core CRM channels — email, push notifications, in-app messages, WhatsApp, and SMS — with a focus on delivering localised, personalised communications at scale. The Lifecycle team's job is to fully understand the end-to-end customer journey in order to encourage our customers to become more engaged with Remitly and share the experience with others. This is a hybrid role, with 2-3 days expected in our London office near Warren Street.You Will:Own the end-to-end management of stakeholder communication tickets, from intake and prioritisation through to execution and delivery, keeping stakeholders informed and updated throughout the processExecute localised tests across CRM channels, ensuring communications are relevant and resonant for customers in different marketsBuild and deploy multi-channel campaigns across email, push notifications, in-app messages, WhatsApp, and SMS, primarily using BrazeCollaborate closely with internal stakeholders across the business to understand their needs and translate them into effective, on-brand communicationsMonitor and report on campaign performance, sharing insights and learnings with the broader teamLeverage AI tools and systems to support day-to-day execution, improve the quality and efficiency of communications, and contribute to LCM excellence across the teamIdentify opportunities to improve the ticket management and execution process to increase efficiency and quality at scaleYou Have:3+ years of experience in lifecycle, CRM, or retention marketingHands-on experience with CRM/customer engagement platforms; Braze experienceStrong working knowledge of CRM channels including email, push notifications, in-app messages, WhatsApp, and SMSExperience with personalisation and localisation logic across multiple marketsFamiliarity with AI tools and systems, both to enhance your own productivity and to drive LCM excellence through smarter, more efficient campaign executionExcellent project management skills with the ability to manage a high volume of simultaneous requests with the right prioritisationA customer-centric mindsetBasic HTML knowledgeOur Benefits:Paid Vacation DaysHealth insuranceCommuter benefitEmployee Stock Purchase Plan (ESPP)Mental Health & Family Forming BenefitsContinuing education and corridor travel benefitsOur Connected Work Culture: Driving Innovation, TogetherAt Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.Remitly is an E-Verify EmployerAt Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.",{"jsonldValid":27,"jsonld":1738},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Lifecycle Marketing Associate\",\"description\":\"\u003Cp>\u003Cu>\u003Cb>Job Description:\u003C/b>\u003C/u>\u003C/p>At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.\u003Cbr>We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.\u003Cp>\u003Cb>About the Role:\u003C/b>\u003C/p>\u003Cp>As the Senior Lifecycle Marketing Associate on the Lifecycle team, you will report to the Senior CRM Lead and play a key role in managing and executing high-volume stakeholder communications requests from briefing through to delivery. You will be an executional expert across our core CRM channels — email, push notifications, in-app messages, WhatsApp, and SMS — with a focus on delivering localised, personalised communications at scale. The Lifecycle team's job is to fully understand the end-to-end customer journey in order to encourage our customers to become more engaged with Remitly and share the experience with others. This is a hybrid role, with 2-3 days expected in our London office near Warren Street.\u003C/p>\u003Cp>\u003Cb>You Will:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own the end-to-end management of stakeholder communication tickets, from intake and prioritisation through to execution and delivery, keeping stakeholders informed and updated throughout the process\u003C/li>\u003Cli>Execute localised tests across CRM channels, ensuring communications are relevant and resonant for customers in different markets\u003C/li>\u003Cli>Build and deploy multi-channel campaigns across email, push notifications, in-app messages, WhatsApp, and SMS, primarily using Braze\u003C/li>\u003Cli>Collaborate closely with internal stakeholders across the business to understand their needs and translate them into effective, on-brand communications\u003C/li>\u003Cli>Monitor and report on campaign performance, sharing insights and learnings with the broader team\u003C/li>\u003Cli>Leverage AI tools and systems to support day-to-day execution, improve the quality and efficiency of communications, and contribute to LCM excellence across the team\u003C/li>\u003Cli>Identify opportunities to improve the ticket management and execution process to increase efficiency and quality at scale\u003C/li>\u003C/ul>\u003Cp>\u003Cb>You Have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>3+ years of experience in lifecycle, CRM, or retention marketing\u003C/li>\u003Cli>Hands-on experience with CRM/customer engagement platforms; Braze experience\u003C/li>\u003Cli>Strong working knowledge of CRM channels including email, push notifications, in-app messages, WhatsApp, and SMS\u003C/li>\u003Cli>Experience with personalisation and localisation logic across multiple markets\u003C/li>\u003Cli>Familiarity with AI tools and systems, both to enhance your own productivity and to drive LCM excellence through smarter, more efficient campaign execution\u003C/li>\u003Cli>Excellent project management skills with the ability to manage a high volume of simultaneous requests with the right prioritisation\u003C/li>\u003Cli>A customer-centric mindset\u003C/li>\u003Cli>Basic HTML knowledge\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our Benefits:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Paid Vacation Days\u003C/li>\u003Cli>Health insurance\u003C/li>\u003Cli>Commuter benefit\u003C/li>\u003Cli>Employee Stock Purchase Plan (ESPP)\u003C/li>\u003Cli>Mental Health & Family Forming Benefits\u003C/li>\u003Cli>Continuing education and corridor travel benefits\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our Connected Work Culture: Driving Innovation, Together\u003C/b>\u003C/p>\u003Cp>At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.\u003C/p>\u003Cp>\u003Cb>Remitly is an E-Verify Employer\u003C/b>\u003C/p>\u003Cp>At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.\u003C/p>\u003Cp>Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u003C/p>\",\"datePosted\":\"2026-05-12T03:26:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Remitly\",\"sameAs\":\"http://www.remitly.com\",\"logo\":\"https://logo.clearbit.com/remitly.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Remitly\",\"value\":\"f8749e0aa92e30961d3f1f5722bf8c5bee2f12ff7258b2971be07b31db2ff52a\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London\",\"addressRegion\":\"United Kingdom\",\"addressCountry\":\"GB\"}}}",{"id":1740,"slug":1741,"title":1742,"companyname":533,"companylogo":534,"companyTagline":535,"companyIndustry":536,"city":87,"country":88,"remote":15,"employmentType":1743,"department":18,"content_html":1744,"content_text":1745,"years":21,"createdAt":1746,"updatedAtISO":1747,"postedAtISO":1748,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1749},"888024e72481d5875052be432a0155abca8719794dab7f04fe41761fec70c460","betfair-crm-executive-at-flutter-uk-and-ireland-c4954f5e70","Betfair CRM Executive",[17],"Betfair CRM Executive\u003Ch1>\u003Cb>Betfair CRM Executive – 12m FTC\u003C/b>\u003C/h1>\u003Cp>We’re looking for a CRM Executive to join our CRM Team at Betfair part of Flutter UK & Ireland on a 12m Fixed-term contract.\u003C/p>\u003Cp>\u003Cbr>As the Customer Relationship Management (CRM) Executive, you will have the opportunity to effect change in how we deliver a customer-centric approach to all customer lifecycle touchpoints. The CRM team’s core objective is to engage relevant audiences with relevant messages across multiple channels to build lasting customer relationships with the Brand.\u003C/p>\u003Cp>The role offers the opportunity for an ambitious person to work in a fast-moving environment with a world-class Customer Marketing team. Reporting to the CRM Manager, the key purpose of this role will be to develop, execute and deliver Betfair’s CRM multi-channel communication plan across all lifecycle stages, through optimising campaigns and improving key performance measures. The role will focus mostly on the delivery of the Poker proposition.\u003C/p>\u003Cp>In an industry that is constantly growing and evolving, the successful candidate will play a key part in ensuring the Betfair CRM team are staying ahead of the game. Using innovative solutions along with data driven actions and decisions, we strive to take CRM to the next level, providing even more personalised, relevant experiences for our customers.\u003C/p>\u003Ch1>\u003Cb>What you’ll be working on:\u003C/b>\u003C/h1>\u003Cp>You will support the CRM Manager, in the project management, execution and performance reporting of all communications to new, active, churning and lapsed Betfair customers both in the UK and Ireland, based on specific customer segmentation, campaign or behavioural change objectives.\u003C/p>\u003Cp>This will be achieved by:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Collaborating with our commercial colleagues to ensure that their strategies are understood, prioritised and planned in ways that are efficient, effective and appropriate to the scale of potential return\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborating with the Data and Planning teams to ensure the right content is being delivered to the right customer at the right time\u003C/p>\u003C/li>\u003Cli>\u003Cp>Facilitating flawless execution of campaign plans ensuring milestones are met and work is accurate and on time\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working closely with the Betfair brand teams to ensure the campaign content is correct and requirements are met with the Betfair brand talking to customers with one voice.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate requirements into data & creative briefs, ensuring clear communication between teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead on improvements and development of creative build & execution of all communications so that they tell a compelling story: content must be expertly written & visually best in class, data and insight driven and inspire the right kind of customer action.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Test and learn new ways of working through industry findings and from internal initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working with other Flutter Group brands to share knowledge and help create cross-brand strategy\u003C/p>\u003C/li>\u003Cli>\u003Cp>Put the customer experience at the heart of what you (and your team) do, be customer led as opposed to product led.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>How you’ll play to win: \u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Excellent stakeholder management and communication skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working with Email Service Providers, CRM Systems & Processes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Knowledge of basic Email HTML & JavaScript to build Email Templates. Experience with Photoshop would be beneficial too.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Knowledge and experience of using Google Analytics and/or Tableau/Looker.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Data literate and comfortable in using data to make better decisions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analytical mindset, with the ability to understand business reporting requirements, working closely with Analytics, to provide insights about campaign performance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Self-motivated and tenacious with a good attention to detail.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiar with GDPR & can navigate other regulatory requirements.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>What's in it for you: \u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Flexible ways of working – home or office, it’s your choice!\u003C/p>\u003C/li>\u003Cli>\u003Cp>£1,000 learning fund\u003C/p>\u003C/li>\u003Cli>\u003Cp>Twice-yearly bonus (with part of it guaranteed!)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Unlimited Holiday\u003C/p>\u003C/li>\u003Cli>\u003Cp>Pension contribution scheme\u003C/p>\u003C/li>\u003Cli>\u003Cp>Private healthcare\u003C/p>\u003C/li>\u003Cli>\u003Cp>Access to thousands of Udemy courses\u003C/p>\u003C/li>\u003Cli>\u003Cp>Invest via the Company Sharesave Scheme\u003C/p>\u003C/li>\u003Cli>\u003Cp>16 hours paid volunteering time per year\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>\u003Ch1>About Betfair:\u003C/h1>\u003Cp>Imagine a job that doesn’t feel like work at all\u003C/p>\u003Cp>At Betfair, we love what we do. Our people are passionate about their work and part of our culture is recognising and celebrating all our successes. Our Gameplan is simple: we play as a team, we play fair and we play to win.\u003C/p>\u003Cp>Our business was born to create a fairer betting marketplace. Today, we’re the world's biggest online betting exchange, one of the top 75 most valuable brands in the UK, and part of Flutter.\u003C/p>\u003Cp>As part of the UK & Ireland region of Flutter – Betfair is included in a collection of big-hitting entertainment brands such as Paddy Power, PokerStars, Sky Betting & Gaming and tombola.\u003C/p>\u003Cp>Set your own odds and start a career with Betfair.\u003C/p>\u003Ch1>About Flutter\u003C/h1>\u003Cp>Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to change our industry for the better, making use of our significant scale and challenger mentality.\u003C/p>\u003Cp>We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.\u003C/p>\u003Cp>If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.\u003C/p>","Betfair CRM ExecutiveBetfair CRM Executive – 12m FTCWe’re looking for a CRM Executive to join our CRM Team at Betfair part of Flutter UK & Ireland on a 12m Fixed-term contract.As the Customer Relationship Management (CRM) Executive, you will have the opportunity to effect change in how we deliver a customer-centric approach to all customer lifecycle touchpoints. The CRM team’s core objective is to engage relevant audiences with relevant messages across multiple channels to build lasting customer relationships with the Brand.The role offers the opportunity for an ambitious person to work in a fast-moving environment with a world-class Customer Marketing team. Reporting to the CRM Manager, the key purpose of this role will be to develop, execute and deliver Betfair’s CRM multi-channel communication plan across all lifecycle stages, through optimising campaigns and improving key performance measures. The role will focus mostly on the delivery of the Poker proposition.In an industry that is constantly growing and evolving, the successful candidate will play a key part in ensuring the Betfair CRM team are staying ahead of the game. Using innovative solutions along with data driven actions and decisions, we strive to take CRM to the next level, providing even more personalised, relevant experiences for our customers.What you’ll be working on:You will support the CRM Manager, in the project management, execution and performance reporting of all communications to new, active, churning and lapsed Betfair customers both in the UK and Ireland, based on specific customer segmentation, campaign or behavioural change objectives.This will be achieved by:Collaborating with our commercial colleagues to ensure that their strategies are understood, prioritised and planned in ways that are efficient, effective and appropriate to the scale of potential returnCollaborating with the Data and Planning teams to ensure the right content is being delivered to the right customer at the right timeFacilitating flawless execution of campaign plans ensuring milestones are met and work is accurate and on timeWorking closely with the Betfair brand teams to ensure the campaign content is correct and requirements are met with the Betfair brand talking to customers with one voice.Translate requirements into data & creative briefs, ensuring clear communication between teams.Lead on improvements and development of creative build & execution of all communications so that they tell a compelling story: content must be expertly written & visually best in class, data and insight driven and inspire the right kind of customer action.Test and learn new ways of working through industry findings and from internal initiatives.Working with other Flutter Group brands to share knowledge and help create cross-brand strategyPut the customer experience at the heart of what you (and your team) do, be customer led as opposed to product led.How you’ll play to win: Excellent stakeholder management and communication skills.Experience working with Email Service Providers, CRM Systems & Processes.Knowledge of basic Email HTML & JavaScript to build Email Templates. Experience with Photoshop would be beneficial too.Knowledge and experience of using Google Analytics and/or Tableau/Looker.Data literate and comfortable in using data to make better decisions.Analytical mindset, with the ability to understand business reporting requirements, working closely with Analytics, to provide insights about campaign performanceSelf-motivated and tenacious with a good attention to detail.Familiar with GDPR & can navigate other regulatory requirements.What's in it for you: Flexible ways of working – home or office, it’s your choice!£1,000 learning fundTwice-yearly bonus (with part of it guaranteed!)Unlimited HolidayPension contribution schemePrivate healthcareAccess to thousands of Udemy coursesInvest via the Company Sharesave Scheme16 hours paid volunteering time per yearAbout Betfair:Imagine a job that doesn’t feel like work at allAt Betfair, we love what we do. Our people are passionate about their work and part of our culture is recognising and celebrating all our successes. Our Gameplan is simple: we play as a team, we play fair and we play to win.Our business was born to create a fairer betting marketplace. Today, we’re the world's biggest online betting exchange, one of the top 75 most valuable brands in the UK, and part of Flutter.As part of the UK & Ireland region of Flutter – Betfair is included in a collection of big-hitting entertainment brands such as Paddy Power, PokerStars, Sky Betting & Gaming and tombola.Set your own odds and start a career with Betfair.About FlutterFlutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to change our industry for the better, making use of our significant scale and challenger mentality.We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.",1778556337000,"2026-05-12 05:26:49","2026-05-12T03:26:49.000Z",{"jsonldValid":15,"jsonld":88},{"id":1751,"slug":1752,"title":1753,"companyname":533,"companylogo":534,"companyTagline":535,"companyIndustry":536,"city":87,"country":88,"remote":15,"employmentType":1754,"department":18,"content_html":1755,"content_text":1756,"years":21,"createdAt":1746,"updatedAtISO":1659,"postedAtISO":1660,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1757},"430534f769fcdb688f5e168b59808585b13fbf14046be2d97f3c2f30b9d5930d","betfair-crm-manager-at-flutter-uk-and-ireland-83983d7f8c","Betfair CRM Manager",[17],"Betfair CRM Manager\u003Ch1>\u003Cb>Betfair CRM Manager – 12m FTC\u003C/b>\u003C/h1>\u003Cp>We’re looking for a CRM Manager to join our CRM Team at Betfair part of Flutter UK & Ireland on a 12m Fixed-term contract.\u003C/p>\u003Cp>\u003Cbr>As the CRM Manager for the cobranded Betfair/PokerStars Poker experience, you will play a pivotal role in delivering UK & Ireland Poker growth through best-in-class lifecycle marketing. You will own the CRM strategy across activation, retention, and reactivation, delivering highly personalised, data-driven customer experiences across all channels.\u003C/p>\u003Cp>This role sits at the heart of the Poker operating model, collaborating closely with Commercial, Analytics, Brand, and Product teams to maximise customer value and drive sustainable growth.  Reporting directly into the Senior CRM Planner.\u003C/p>\u003Ch1>\u003Cb>What you’ll be working on:\u003C/b>\u003C/h1>\u003Cp>You will ensure Betfair/PokerStars CRM stays ahead of the market by using innovative, data-driven solutions to deliver personalised and relevant experiences for customers. Your responsibilities include:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Owning and developing the end-to-end CRM strategy for UKI Poker across all lifecycle stages (new, active, churned, and lapsed customers).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Planning and executing multi-channel CRM campaigns across email, push, SMS, in-app, and web messaging.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Driving segmentation and targeting to deliver personalised, relevant communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously optimising CRM activity through test-and-learn frameworks to improve retention, actives, and customer value.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborating with Brand teams to ensure messaging is consistent, high-quality, and aligned with Betfair/PokerStars tone of voice.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Managing stakeholder relationships across multiple teams, ensuring clear communication and prioritisation of initiatives.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>How you’ll play to win: \u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Strategic Mindset: Able to define and deliver long-term CRM strategies aligned to business objectives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Customer Focused: Puts the customer at the centre of all decision-making and campaign design.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Effective Communicator: Clearly articulates plans, performance and insights to stakeholders at all levels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Results Driven: Takes ownership of outcomes and drives performance improvements through action.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Creative Leadership: Able to manage the end-to-end creative build and execution of campaigns, ensuring high-quality output aligned with brand and objectives.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>What's in it for you: \u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Flexible ways of working – home or office, it’s your choice!\u003C/p>\u003C/li>\u003Cli>\u003Cp>£1,000 learning fund\u003C/p>\u003C/li>\u003Cli>\u003Cp>Twice-yearly bonus (with part of it guaranteed!)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Unlimited Holiday\u003C/p>\u003C/li>\u003Cli>\u003Cp>Pension contribution scheme\u003C/p>\u003C/li>\u003Cli>\u003Cp>Private healthcare\u003C/p>\u003C/li>\u003Cli>\u003Cp>Access to thousands of Udemy courses\u003C/p>\u003C/li>\u003Cli>\u003Cp>Invest via the Company Sharesave Scheme\u003C/p>\u003C/li>\u003Cli>\u003Cp>16 hours paid volunteering time per year\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>About Betfair:\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>Imagine a job that doesn’t feel like work at all\u003C/p>\u003Cp>At Betfair, we love what we do. Our people are passionate about their work and part of our culture is recognising and celebrating all our successes. Our Gameplan is simple: we play as a team, we play fair and we play to win.\u003C/p>\u003Cp>Our business was born to create a fairer betting marketplace. Today, we’re the world's biggest online betting exchange, one of the top 75 most valuable brands in the UK, and part of Flutter.\u003C/p>\u003Cp>As part of the UK & Ireland region of Flutter – Betfair is included in a collection of big-hitting entertainment brands such as Paddy Power, PokerStars, Sky Betting & Gaming and tombola.\u003C/p>\u003Cp>Set your own odds and start a career with Betfair.\u003C/p>\u003Ch1>About Flutter\u003C/h1>\u003Cp>Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to change our industry for the better, making use of our significant scale and challenger mentality.\u003C/p>\u003Cp>We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.\u003C/p>\u003Cp>If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.\u003C/p>","Betfair CRM ManagerBetfair CRM Manager – 12m FTCWe’re looking for a CRM Manager to join our CRM Team at Betfair part of Flutter UK & Ireland on a 12m Fixed-term contract.As the CRM Manager for the cobranded Betfair/PokerStars Poker experience, you will play a pivotal role in delivering UK & Ireland Poker growth through best-in-class lifecycle marketing. You will own the CRM strategy across activation, retention, and reactivation, delivering highly personalised, data-driven customer experiences across all channels.This role sits at the heart of the Poker operating model, collaborating closely with Commercial, Analytics, Brand, and Product teams to maximise customer value and drive sustainable growth.  Reporting directly into the Senior CRM Planner.What you’ll be working on:You will ensure Betfair/PokerStars CRM stays ahead of the market by using innovative, data-driven solutions to deliver personalised and relevant experiences for customers. Your responsibilities include:Owning and developing the end-to-end CRM strategy for UKI Poker across all lifecycle stages (new, active, churned, and lapsed customers).Planning and executing multi-channel CRM campaigns across email, push, SMS, in-app, and web messaging.Driving segmentation and targeting to deliver personalised, relevant communications.Continuously optimising CRM activity through test-and-learn frameworks to improve retention, actives, and customer value.Collaborating with Brand teams to ensure messaging is consistent, high-quality, and aligned with Betfair/PokerStars tone of voice.Managing stakeholder relationships across multiple teams, ensuring clear communication and prioritisation of initiatives.How you’ll play to win: Strategic Mindset: Able to define and deliver long-term CRM strategies aligned to business objectives.Customer Focused: Puts the customer at the centre of all decision-making and campaign design.Effective Communicator: Clearly articulates plans, performance and insights to stakeholders at all levels.Results Driven: Takes ownership of outcomes and drives performance improvements through action.Creative Leadership: Able to manage the end-to-end creative build and execution of campaigns, ensuring high-quality output aligned with brand and objectives.What's in it for you: Flexible ways of working – home or office, it’s your choice!£1,000 learning fundTwice-yearly bonus (with part of it guaranteed!)Unlimited HolidayPension contribution schemePrivate healthcareAccess to thousands of Udemy coursesInvest via the Company Sharesave Scheme16 hours paid volunteering time per yearAbout Betfair:Imagine a job that doesn’t feel like work at allAt Betfair, we love what we do. Our people are passionate about their work and part of our culture is recognising and celebrating all our successes. Our Gameplan is simple: we play as a team, we play fair and we play to win.Our business was born to create a fairer betting marketplace. Today, we’re the world's biggest online betting exchange, one of the top 75 most valuable brands in the UK, and part of Flutter.As part of the UK & Ireland region of Flutter – Betfair is included in a collection of big-hitting entertainment brands such as Paddy Power, PokerStars, Sky Betting & Gaming and tombola.Set your own odds and start a career with Betfair.About FlutterFlutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to change our industry for the better, making use of our significant scale and challenger mentality.We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.",{"jsonldValid":15,"jsonld":88},{"id":1759,"slug":1760,"title":1761,"companyname":1762,"companylogo":1763,"companyTagline":1764,"companyIndustry":187,"city":1765,"country":1766,"remote":15,"employmentType":1767,"department":18,"content_html":1768,"content_text":1769,"years":21,"createdAt":1746,"updatedAtISO":1747,"postedAtISO":1748,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1770},"1cff95310edbdf212706089fe16213eb062f1e5a8bc33a0c203680b913d89b65","crm-coordinator-latam-at-galderma-e6ede0b28c","CRM Coordinator LATAM","Galderma","https://logo.clearbit.com/galderma.com","Advancing dermatology for every skin story","São Paulo","Sao Paulo",[17],"\u003Cp>\u003Cspan>Com um legado único em dermatologia e décadas de inovação de ponta, a Galderma é a líder emergente na categoria de dermatologia, presente em aproximadamente 90 países. Oferecemos um portfólio inovador baseado na ciência de marcas premium e serviços que abrangem todo o espectro do mercado de dermatologia em rápido crescimento através de Estética Injetável, Cuidados Dermatológicos e Dermatologia Terapêutica. Desde a nossa fundação em 1981, dedicamos nossa atenção e paixão ao maior órgão do corpo humano - a pele - atendendo às necessidades individuais de consumidores e pacientes com resultados superiores em parceria com profissionais de saúde. Porque entendemos que a pele em que estamos molda nossas vidas, estamos avançando na dermatologia para cada história de pele.\u003Cbr>\u003Cbr>Procuramos pessoas que se concentrem em obter resultados, abracem a aprendizagem e tragam uma energia positiva. Eles devem combinar iniciativa com um senso de trabalho em equipe e colaboração. Acima de tudo, devem estar apaixonados por fazer algo significativo para os consumidores, pacientes e profissionais de saúde que atendemos todos os dias. Nosso objetivo é capacitar cada funcionário e promover seu crescimento pessoal, garantindo ao mesmo tempo que as necessidades comerciais sejam atendidas agora e no futuro. Em toda a nossa empresa, abraçamos a diversidade e respeitamos a dignidade, a privacidade e os direitos pessoais de cada funcionário.\u003Cbr>\u003Cbr>Na Galderma, damos ativamente às nossas equipes motivos para acreditar em nossa ousada ambição de nos tornarmos a principal empresa de dermatologia do mundo. Com a gente, você tem a oportunidade definitiva de adquirir novas e desafiadoras experiências de trabalho e criar um impacto direto incomparável.\u003C/span>\u003C/p>\u003Cp>Descrição adicional do cargo\u003C/p>\u003Cp>\u003Cb>About Galderma\u003C/b>\u003C/p>\u003Cp>Galderma is the leading company dedicated exclusively to dermatology, with a presence in approximately 90 countries. We provide an innovative, science-based portfolio of premium brands and services that cover the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Since our founding in 1981, we have focused our passion on the largest organ of the human body — the skin — addressing the individual needs of consumers and patients with superior outcomes, in partnership with healthcare professionals. We are advancing dermatology for every skin story, because we understand that the skin we are in shapes our life stories.\u003C/p>\u003Cp>\u003Cb>Working at Galderma\u003C/b>\u003C/p>\u003Cp>At Galderma, you will have the ultimate opportunity to gain transformative work experiences. We are committed to meeting the individual needs of consumers and patients, delivering superior results in partnership with healthcare professionals.\u003C/p>\u003Cp>Within our company, we embrace differences and respect the diversity, privacy, and personal rights of every employee. We are committed to maintaining a respectful and inclusive workplace. We take pride in our dedication to diversity and inclusion and want to ensure that the people we do business with know, share, and respect our standards.\u003C/p>\u003Cp>If you are looking to put your ideas into action, make a difference, and live your purpose, this is the place for you.\u003C/p>\u003Cp>\u003Cb>Opportunity – Key Responsibilities\u003C/b>\u003C/p>\u003Cp>\u003Cb>What you will do:\u003C/b>\u003C/p>\u003Cp>The LATAM CRM Coordinator is responsible for executing customer relationship management strategies across the Latin American region, ensuring strong adoption and measurable business impact. This position focuses on leveraging business intelligence, deepening customer understanding, optimizing CRM ecosystems, and drive commercial, marketing, and customer experience performance.\u003C/p>\u003Cp>This role ensures that CRM operations are robust, aligned globally with the Strategic Plan, and tailored to LATAM business needs. Additionally, the position leads to the implementation, enhancement, and continuous optimization of global CRM platforms (including Veeva and Salesforce) and tools that support sales excellence, marketing activation, and customer lifecycle management.\u003C/p>\u003Cp>The role must deeply understand LATAM business realities, market dynamics, and operational needs while strictly adhering to global technologies, architecture principles, and corporate CRM standards to ensure full alignment and harmonization.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cp>\u003Cb>1. Governance & Architecture\u003C/b>\u003C/p>\u003Cp>- Execute and localize the CRM strategy for LATAM, ensuring alignment with global frameworks and regional business priorities.\u003C/p>\u003Cp>- Ensure high standards of data quality, accuracy, compliance, and governance across all LATAM systems and processes.\u003C/p>\u003Cp>- Collaborate with global teams to implement unified data models, taxonomies, architecture and integration standards.\u003C/p>\u003Cp>- Oversee the ingestion, transformation, and availability of data from CRM sources.\u003C/p>\u003Cp>- Ensure LATAM solutions leverage and comply with global data architectures, integration patterns, and platforms to support CRM.\u003C/p>\u003Cp>\u003Cb>2. Analytics, Insights & Performance Optimization\u003C/b>\u003C/p>\u003Cp>- Lead the development of dashboards, KPIs, and analytical frameworks.\u003C/p>\u003Cp>- Translate complex data into insights.\u003C/p>\u003Cp>- Support forecasting, segmentation, sales, targeting, and ROI modeling.\u003C/p>\u003Cp>- Identify growth opportunities.\u003C/p>\u003Cp>- Ensure analytics initiatives drive business value.\u003C/p>\u003Cp>\u003Cb>3. CRM Management & Customer Lifecycle Excellence\u003C/b>\u003C/p>\u003Cp>- Act as regional business owner for CRM capabilities across LATAM, ensuring adoption of global CRM strategies, templates, and best practices.\u003C/p>\u003Cp>- Ensure workflows and automations support engagement.\u003C/p>\u003Cp>- Execute global customer lifecycle management strategies within LATAM markets and provide structured feedback to Global CRM teams.\u003C/p>\u003Cp>- Lead CRM adoption initiatives.\u003C/p>\u003Cp>\u003Cb>4. Cross‑Functional Leadership & Stakeholder Partnership\u003C/b>\u003C/p>\u003Cp>- Act as regional point of contact.\u003C/p>\u003Cp>- Build relationships with cross‑functional teams.\u003C/p>\u003Cp>- Align with global CRM teams.\u003C/p>\u003Cp>- Manage vendors and external partners.\u003C/p>\u003Cp>\u003Cb>5. Team Leadership & Capability Development\u003C/b>\u003C/p>\u003Cp>- Support the building and lead a high‑performing CRM team (currently NON-FTE)\u003C/p>\u003Cp>- Drive data literacy and CRM capabilities.\u003C/p>\u003Cp>- Foster innovation.\u003C/p>\u003Cp>\u003Cb>6. Compliance, Security & Risk Management\u003C/b>\u003C/p>\u003Cp>- Ensure compliance with global privacy standards and local regulations.\u003C/p>\u003Cp>- Implement data protection practices.\u003C/p>\u003Cp>- Conduct audits and risk assessments.\u003C/p>\u003Cp>\u003Cb>7. Budget & Vendor Management\u003C/b>\u003C/p>\u003Cp>- Support the management of regional CRM budget.\u003C/p>\u003Cp>- Identify cost optimization opportunities.\u003C/p>\u003Cp>- Ensure vendor performance.\u003C/p>\u003Cp>\u003Cb>8. IT Operations, Service Governance, Prioritization, and Performance Oversight\u003C/b>\u003C/p>\u003Cp>- Ensure ITIL practices across incident, problem, change, request.\u003C/p>\u003Cp>- Track and control regional ServiceNow tickets. Oversee regional service performance, prioritization, and SLA adherence through ServiceNow, acting as the business escalation point for critical issues.\u003C/p>\u003Cp>- Partner with global support teams.\u003C/p>\u003Cp>- Improve operations using ServiceNow metrics.\u003C/p>\u003Cp>\u003Cb>9. Project Management\u003C/b>\u003C/p>\u003Cp>- Develop and implement new product launch for Mexico and Brazil\u003C/p>\u003Cp>- Be the project manager for CRM projects in the region.\u003C/p>\u003Cp>\u003Cb>Education:\u003C/b>\u003C/p>\u003Cp>Bachelor's or Master's degree in a related field.\u003C/p>\u003Cp>Fluent in English and Spanish\u003C/p>\u003Cp>\u003Cb>What We Offer\u003C/b>\u003C/p>\u003Cp>- Inclusive and diverse environment.\u003C/p>\u003Cp>- Hybrid work model.\u003C/p>\u003Cp>- Access to learning and development.\u003C/p>\u003Cp>- Fast‑paced and empowering culture\u003C/p>\u003Cp>\u003Cb>Additional Information\u003C/b>\u003C/p>\u003Cp>\u003Cb>BENEFITS: \u003C/b>\u003C/p>\u003Cp>\u003Cb>• \u003C/b>Meal and Food Allowance\u003C/p>\u003Cp>• Mobility Allowance / Parking\u003C/p>\u003Cp>• Life Insurance\u003C/p>\u003Cp>• Medical Assistance\u003C/p>\u003Cp>• Dental Assistance\u003C/p>\u003Cp>• Childcare Assistance\u003C/p>\u003Cp>• Annual Bonus\u003C/p>\u003Cp>• Private Pension Plan\u003C/p>\u003Cp>• Pharmacy Agreement\u003C/p>\u003Cp>• Wellhub\u003C/p>\u003Cp>• Birthday Day Off\u003C/p>\u003Cp>• Paternity Leave – 30 days\u003C/p>\u003Cp>• Maternity Leave – 6 months\u003C/p>\u003Cp>• Discount Club\u003C/p>\u003Cp>• 100% subsidized company products\u003C/p>\u003Cp>• Home Office\u003C/p>\u003Cp>• Short Friday\u003C/p>","Com um legado único em dermatologia e décadas de inovação de ponta, a Galderma é a líder emergente na categoria de dermatologia, presente em aproximadamente 90 países. Oferecemos um portfólio inovador baseado na ciência de marcas premium e serviços que abrangem todo o espectro do mercado de dermatologia em rápido crescimento através de Estética Injetável, Cuidados Dermatológicos e Dermatologia Terapêutica. Desde a nossa fundação em 1981, dedicamos nossa atenção e paixão ao maior órgão do corpo humano - a pele - atendendo às necessidades individuais de consumidores e pacientes com resultados superiores em parceria com profissionais de saúde. Porque entendemos que a pele em que estamos molda nossas vidas, estamos avançando na dermatologia para cada história de pele.Procuramos pessoas que se concentrem em obter resultados, abracem a aprendizagem e tragam uma energia positiva. Eles devem combinar iniciativa com um senso de trabalho em equipe e colaboração. Acima de tudo, devem estar apaixonados por fazer algo significativo para os consumidores, pacientes e profissionais de saúde que atendemos todos os dias. Nosso objetivo é capacitar cada funcionário e promover seu crescimento pessoal, garantindo ao mesmo tempo que as necessidades comerciais sejam atendidas agora e no futuro. Em toda a nossa empresa, abraçamos a diversidade e respeitamos a dignidade, a privacidade e os direitos pessoais de cada funcionário.Na Galderma, damos ativamente às nossas equipes motivos para acreditar em nossa ousada ambição de nos tornarmos a principal empresa de dermatologia do mundo. Com a gente, você tem a oportunidade definitiva de adquirir novas e desafiadoras experiências de trabalho e criar um impacto direto incomparável.Descrição adicional do cargoAbout GaldermaGalderma is the leading company dedicated exclusively to dermatology, with a presence in approximately 90 countries. We provide an innovative, science-based portfolio of premium brands and services that cover the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Since our founding in 1981, we have focused our passion on the largest organ of the human body — the skin — addressing the individual needs of consumers and patients with superior outcomes, in partnership with healthcare professionals. We are advancing dermatology for every skin story, because we understand that the skin we are in shapes our life stories.Working at GaldermaAt Galderma, you will have the ultimate opportunity to gain transformative work experiences. We are committed to meeting the individual needs of consumers and patients, delivering superior results in partnership with healthcare professionals.Within our company, we embrace differences and respect the diversity, privacy, and personal rights of every employee. We are committed to maintaining a respectful and inclusive workplace. We take pride in our dedication to diversity and inclusion and want to ensure that the people we do business with know, share, and respect our standards.If you are looking to put your ideas into action, make a difference, and live your purpose, this is the place for you.Opportunity – Key ResponsibilitiesWhat you will do:The LATAM CRM Coordinator is responsible for executing customer relationship management strategies across the Latin American region, ensuring strong adoption and measurable business impact. This position focuses on leveraging business intelligence, deepening customer understanding, optimizing CRM ecosystems, and drive commercial, marketing, and customer experience performance.This role ensures that CRM operations are robust, aligned globally with the Strategic Plan, and tailored to LATAM business needs. Additionally, the position leads to the implementation, enhancement, and continuous optimization of global CRM platforms (including Veeva and Salesforce) and tools that support sales excellence, marketing activation, and customer lifecycle management.The role must deeply understand LATAM business realities, market dynamics, and operational needs while strictly adhering to global technologies, architecture principles, and corporate CRM standards to ensure full alignment and harmonization.Key Responsibilities1. Governance & Architecture- Execute and localize the CRM strategy for LATAM, ensuring alignment with global frameworks and regional business priorities.- Ensure high standards of data quality, accuracy, compliance, and governance across all LATAM systems and processes.- Collaborate with global teams to implement unified data models, taxonomies, architecture and integration standards.- Oversee the ingestion, transformation, and availability of data from CRM sources.- Ensure LATAM solutions leverage and comply with global data architectures, integration patterns, and platforms to support CRM.2. Analytics, Insights & Performance Optimization- Lead the development of dashboards, KPIs, and analytical frameworks.- Translate complex data into insights.- Support forecasting, segmentation, sales, targeting, and ROI modeling.- Identify growth opportunities.- Ensure analytics initiatives drive business value.3. CRM Management & Customer Lifecycle Excellence- Act as regional business owner for CRM capabilities across LATAM, ensuring adoption of global CRM strategies, templates, and best practices.- Ensure workflows and automations support engagement.- Execute global customer lifecycle management strategies within LATAM markets and provide structured feedback to Global CRM teams.- Lead CRM adoption initiatives.4. Cross‑Functional Leadership & Stakeholder Partnership- Act as regional point of contact.- Build relationships with cross‑functional teams.- Align with global CRM teams.- Manage vendors and external partners.5. Team Leadership & Capability Development- Support the building and lead a high‑performing CRM team (currently NON-FTE)- Drive data literacy and CRM capabilities.- Foster innovation.6. Compliance, Security & Risk Management- Ensure compliance with global privacy standards and local regulations.- Implement data protection practices.- Conduct audits and risk assessments.7. Budget & Vendor Management- Support the management of regional CRM budget.- Identify cost optimization opportunities.- Ensure vendor performance.8. IT Operations, Service Governance, Prioritization, and Performance Oversight- Ensure ITIL practices across incident, problem, change, request.- Track and control regional ServiceNow tickets. Oversee regional service performance, prioritization, and SLA adherence through ServiceNow, acting as the business escalation point for critical issues.- Partner with global support teams.- Improve operations using ServiceNow metrics.9. Project Management- Develop and implement new product launch for Mexico and Brazil- Be the project manager for CRM projects in the region.Education:Bachelor's or Master's degree in a related field.Fluent in English and SpanishWhat We Offer- Inclusive and diverse environment.- Hybrid work model.- Access to learning and development.- Fast‑paced and empowering cultureAdditional InformationBENEFITS: • Meal and Food Allowance• Mobility Allowance / Parking• Life Insurance• Medical Assistance• Dental Assistance• Childcare Assistance• Annual Bonus• Private Pension Plan• Pharmacy Agreement• Wellhub• Birthday Day Off• Paternity Leave – 30 days• Maternity Leave – 6 months• Discount Club• 100% subsidized company products• Home Office• Short Friday",{"jsonldValid":27,"jsonld":1771},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Coordinator LATAM\",\"description\":\"\u003Cp>\u003Cspan>Com um legado único em dermatologia e décadas de inovação de ponta, a Galderma é a líder emergente na categoria de dermatologia, presente em aproximadamente 90 países. Oferecemos um portfólio inovador baseado na ciência de marcas premium e serviços que abrangem todo o espectro do mercado de dermatologia em rápido crescimento através de Estética Injetável, Cuidados Dermatológicos e Dermatologia Terapêutica. Desde a nossa fundação em 1981, dedicamos nossa atenção e paixão ao maior órgão do corpo humano - a pele - atendendo às necessidades individuais de consumidores e pacientes com resultados superiores em parceria com profissionais de saúde. Porque entendemos que a pele em que estamos molda nossas vidas, estamos avançando na dermatologia para cada história de pele.\u003Cbr>\u003Cbr>Procuramos pessoas que se concentrem em obter resultados, abracem a aprendizagem e tragam uma energia positiva. Eles devem combinar iniciativa com um senso de trabalho em equipe e colaboração. Acima de tudo, devem estar apaixonados por fazer algo significativo para os consumidores, pacientes e profissionais de saúde que atendemos todos os dias. Nosso objetivo é capacitar cada funcionário e promover seu crescimento pessoal, garantindo ao mesmo tempo que as necessidades comerciais sejam atendidas agora e no futuro. Em toda a nossa empresa, abraçamos a diversidade e respeitamos a dignidade, a privacidade e os direitos pessoais de cada funcionário.\u003Cbr>\u003Cbr>Na Galderma, damos ativamente às nossas equipes motivos para acreditar em nossa ousada ambição de nos tornarmos a principal empresa de dermatologia do mundo. Com a gente, você tem a oportunidade definitiva de adquirir novas e desafiadoras experiências de trabalho e criar um impacto direto incomparável.\u003C/span>\u003C/p>\u003Cp>Descrição adicional do cargo\u003C/p>\u003Cp>\u003Cb>About Galderma\u003C/b>\u003C/p>\u003Cp>Galderma is the leading company dedicated exclusively to dermatology, with a presence in approximately 90 countries. We provide an innovative, science-based portfolio of premium brands and services that cover the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Since our founding in 1981, we have focused our passion on the largest organ of the human body — the skin — addressing the individual needs of consumers and patients with superior outcomes, in partnership with healthcare professionals. We are advancing dermatology for every skin story, because we understand that the skin we are in shapes our life stories.\u003C/p>\u003Cp>\u003Cb>Working at Galderma\u003C/b>\u003C/p>\u003Cp>At Galderma, you will have the ultimate opportunity to gain transformative work experiences. We are committed to meeting the individual needs of consumers and patients, delivering superior results in partnership with healthcare professionals.\u003C/p>\u003Cp>Within our company, we embrace differences and respect the diversity, privacy, and personal rights of every employee. We are committed to maintaining a respectful and inclusive workplace. We take pride in our dedication to diversity and inclusion and want to ensure that the people we do business with know, share, and respect our standards.\u003C/p>\u003Cp>If you are looking to put your ideas into action, make a difference, and live your purpose, this is the place for you.\u003C/p>\u003Cp>\u003Cb>Opportunity – Key Responsibilities\u003C/b>\u003C/p>\u003Cp>\u003Cb>What you will do:\u003C/b>\u003C/p>\u003Cp>The LATAM CRM Coordinator is responsible for executing customer relationship management strategies across the Latin American region, ensuring strong adoption and measurable business impact. This position focuses on leveraging business intelligence, deepening customer understanding, optimizing CRM ecosystems, and drive commercial, marketing, and customer experience performance.\u003C/p>\u003Cp>This role ensures that CRM operations are robust, aligned globally with the Strategic Plan, and tailored to LATAM business needs. Additionally, the position leads to the implementation, enhancement, and continuous optimization of global CRM platforms (including Veeva and Salesforce) and tools that support sales excellence, marketing activation, and customer lifecycle management.\u003C/p>\u003Cp>The role must deeply understand LATAM business realities, market dynamics, and operational needs while strictly adhering to global technologies, architecture principles, and corporate CRM standards to ensure full alignment and harmonization.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cp>\u003Cb>1. Governance & Architecture\u003C/b>\u003C/p>\u003Cp>- Execute and localize the CRM strategy for LATAM, ensuring alignment with global frameworks and regional business priorities.\u003C/p>\u003Cp>- Ensure high standards of data quality, accuracy, compliance, and governance across all LATAM systems and processes.\u003C/p>\u003Cp>- Collaborate with global teams to implement unified data models, taxonomies, architecture and integration standards.\u003C/p>\u003Cp>- Oversee the ingestion, transformation, and availability of data from CRM sources.\u003C/p>\u003Cp>- Ensure LATAM solutions leverage and comply with global data architectures, integration patterns, and platforms to support CRM.\u003C/p>\u003Cp>\u003Cb>2. Analytics, Insights & Performance Optimization\u003C/b>\u003C/p>\u003Cp>- Lead the development of dashboards, KPIs, and analytical frameworks.\u003C/p>\u003Cp>- Translate complex data into insights.\u003C/p>\u003Cp>- Support forecasting, segmentation, sales, targeting, and ROI modeling.\u003C/p>\u003Cp>- Identify growth opportunities.\u003C/p>\u003Cp>- Ensure analytics initiatives drive business value.\u003C/p>\u003Cp>\u003Cb>3. CRM Management & Customer Lifecycle Excellence\u003C/b>\u003C/p>\u003Cp>- Act as regional business owner for CRM capabilities across LATAM, ensuring adoption of global CRM strategies, templates, and best practices.\u003C/p>\u003Cp>- Ensure workflows and automations support engagement.\u003C/p>\u003Cp>- Execute global customer lifecycle management strategies within LATAM markets and provide structured feedback to Global CRM teams.\u003C/p>\u003Cp>- Lead CRM adoption initiatives.\u003C/p>\u003Cp>\u003Cb>4. Cross‑Functional Leadership & Stakeholder Partnership\u003C/b>\u003C/p>\u003Cp>- Act as regional point of contact.\u003C/p>\u003Cp>- Build relationships with cross‑functional teams.\u003C/p>\u003Cp>- Align with global CRM teams.\u003C/p>\u003Cp>- Manage vendors and external partners.\u003C/p>\u003Cp>\u003Cb>5. Team Leadership & Capability Development\u003C/b>\u003C/p>\u003Cp>- Support the building and lead a high‑performing CRM team (currently NON-FTE)\u003C/p>\u003Cp>- Drive data literacy and CRM capabilities.\u003C/p>\u003Cp>- Foster innovation.\u003C/p>\u003Cp>\u003Cb>6. Compliance, Security & Risk Management\u003C/b>\u003C/p>\u003Cp>- Ensure compliance with global privacy standards and local regulations.\u003C/p>\u003Cp>- Implement data protection practices.\u003C/p>\u003Cp>- Conduct audits and risk assessments.\u003C/p>\u003Cp>\u003Cb>7. Budget & Vendor Management\u003C/b>\u003C/p>\u003Cp>- Support the management of regional CRM budget.\u003C/p>\u003Cp>- Identify cost optimization opportunities.\u003C/p>\u003Cp>- Ensure vendor performance.\u003C/p>\u003Cp>\u003Cb>8. IT Operations, Service Governance, Prioritization, and Performance Oversight\u003C/b>\u003C/p>\u003Cp>- Ensure ITIL practices across incident, problem, change, request.\u003C/p>\u003Cp>- Track and control regional ServiceNow tickets. Oversee regional service performance, prioritization, and SLA adherence through ServiceNow, acting as the business escalation point for critical issues.\u003C/p>\u003Cp>- Partner with global support teams.\u003C/p>\u003Cp>- Improve operations using ServiceNow metrics.\u003C/p>\u003Cp>\u003Cb>9. Project Management\u003C/b>\u003C/p>\u003Cp>- Develop and implement new product launch for Mexico and Brazil\u003C/p>\u003Cp>- Be the project manager for CRM projects in the region.\u003C/p>\u003Cp>\u003Cb>Education:\u003C/b>\u003C/p>\u003Cp>Bachelor's or Master's degree in a related field.\u003C/p>\u003Cp>Fluent in English and Spanish\u003C/p>\u003Cp>\u003Cb>What We Offer\u003C/b>\u003C/p>\u003Cp>- Inclusive and diverse environment.\u003C/p>\u003Cp>- Hybrid work model.\u003C/p>\u003Cp>- Access to learning and development.\u003C/p>\u003Cp>- Fast‑paced and empowering culture\u003C/p>\u003Cp>\u003Cb>Additional Information\u003C/b>\u003C/p>\u003Cp>\u003Cb>BENEFITS: \u003C/b>\u003C/p>\u003Cp>\u003Cb>• \u003C/b>Meal and Food Allowance\u003C/p>\u003Cp>• Mobility Allowance / Parking\u003C/p>\u003Cp>• Life Insurance\u003C/p>\u003Cp>• Medical Assistance\u003C/p>\u003Cp>• Dental Assistance\u003C/p>\u003Cp>• Childcare Assistance\u003C/p>\u003Cp>• Annual Bonus\u003C/p>\u003Cp>• Private Pension Plan\u003C/p>\u003Cp>• Pharmacy Agreement\u003C/p>\u003Cp>• Wellhub\u003C/p>\u003Cp>• Birthday Day Off\u003C/p>\u003Cp>• Paternity Leave – 30 days\u003C/p>\u003Cp>• Maternity Leave – 6 months\u003C/p>\u003Cp>• Discount Club\u003C/p>\u003Cp>• 100% subsidized company products\u003C/p>\u003Cp>• Home Office\u003C/p>\u003Cp>• Short Friday\u003C/p>\",\"datePosted\":\"2026-05-12T03:26:49.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Galderma\",\"sameAs\":\"http://www.galderma.com\",\"logo\":\"https://logo.clearbit.com/galderma.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Galderma\",\"value\":\"1cff95310edbdf212706089fe16213eb062f1e5a8bc33a0c203680b913d89b65\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"São Paulo\",\"addressCountry\":\"Sao Paulo\"}}}",{"id":1773,"slug":1774,"title":1775,"companyname":1776,"companylogo":88,"city":1032,"country":14,"remote":15,"employmentType":1777,"department":18,"content_html":1778,"content_text":1779,"years":21,"createdAt":1746,"updatedAtISO":1659,"postedAtISO":1660,"hasSalary":15,"salaryMin":1780,"salaryMax":1781,"currency":25,"schema":1782},"1cf3383a4d03042d3132d3051d490aedb0c16ab93c25d2f3d4f68eda8faed830","lead-crm-engineer-at-green-dot-corporation-12591e2e3f","Lead CRM Engineer","green dot corporation",[17],"\u003Cp>We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.\u003C/p>\u003Cp>This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance.\u003C/p>\u003Cp><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> \u003C/p>\u003Cp>\u003Cu>\u003Cb>JOB DESCRIPTION\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>\u003Cu>Location Requirement\u003C/u>\u003C/b>\u003Cbr>This position is open only to candidates who currently reside in one of the following approved locations:\u003Cbr> \u003C/p>\u003Cp>\u003Cb>Los Angeles, CA\u003C/b>\u003C/p>\u003Cp>\u003Cb>\u003Cu>Job Summary\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Cspan>Green Dot Corporation is seeking a Lead Software Engineer focusing on building scalable, secure, and resilient systems that support fraud detection, risk scoring, and compliance automation. \u003C/span> \u003Cbr> \u003C/p>\u003Cp>\u003Cb>Key Responsibilities:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead the full software development lifecycle (SDLC) for CRM applications—from requirements gathering to deployment and maintenance. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Design and Architect scalable and maintainable CRM solutions using SFDC or Microsoft Dynamics 365.  \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Write, review, and optimize high-quality code using .Net and Azure solution.  \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Develop and enforce coding standards and best practices across the team \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Serve as the primary technical SME for CRM platforms (e.g., Dynamics CRM or Salesforce). \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Configure, customize, and integrate CRM systems with other enterprise applications. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Lead CRM-related innovation pilots and digital transformation initiatives. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Ensure CRM solutions meet business needs across marketing, sales, and service processes. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Track project progress, manage timelines, and report to senior leadership. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Mentor junior developers and foster a collaborative team environment. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Develop and implement software testing strategies. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Maintain technical documentation and ensure compliance with regulatory and security standards. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Architect and develop backend services and APIs to support CES operations including contact center platforms, escalation workflows, and partner management systems. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Collaborate with cross-functional teams including QA and Compliance to ensure seamless integration and performance of CES tools. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Lead technical initiatives to improve SLA adherence, incident management, and root cause analysis systems. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Implement observability and monitoring solutions to ensure system reliability and performance. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Partner with business stakeholders to translate customer journey insights into actionable technical solutions. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Implement intelligent testing frameworks that auto-generate test cases, predict bugs, and enable self-healing. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Leads and builds test automation frameworks using Standard API testing tools for rest-based APIs hosted on Azure cloud. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Integrate test suites into CI/CD pipelines  \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Leads the creation of test strategy, test planning, and test execution related to all aspects of testing like functional, integration, systems, end-to-end testing, accessibility, database validations and automation. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Technical Qualifications:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelor’s degree in computer science, Information Technology, or related field. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>8+ years of experience in software development, with at least 3 years in CRM systems with 2+ years in Team leadership. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Proficiency in CRM platforms Dynamics CRM, Salesforce classic/lightening). \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Certifications in CRM platforms (e.g., Salesforce Certified Developer, Microsoft Dynamics CRM Certification) are a plus. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Experience with cloud platforms (e.g., AWS, Azure) and CI/CD pipelines. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Familiarity with tools like Jira, GitHub, Confluence. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Strong grasp of security and privacy standards relevant to customer data handling. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Proficiency in SFDC, .Net, Java., JavaScript, HTML 5 \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Strong leadership and communication abilities. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Analytical thinking and attention to detail. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Ability to translate business requirements into technical solutions. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Qualifications:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in fintech or customer support technology platforms. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Familiarity with CES operational domains such as escalation management, partner scorecards, and voice of customer programs. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Contributions to open-source projects or technical publications.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>**\u003Cb>Ability to work in the U.S. without sponsorship**\u003Cbr>**Ability to meet the location requirement outlined above**\u003C/b>\u003C/p>\u003Cp>\u003Cu>\u003Cb>POSITION TYPE\u003C/b>\u003C/u>\u003C/p>Regular\u003Cp>\u003Cu>\u003Cb>PAY RANGE\u003C/b>\u003C/u>\u003C/p>The targeted base salary for this position is $139,900 to $199,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.\u003Cp><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>>\u003C/p>\u003Cp>\u003Cb>We’re Here to Support You—Accommodations Upon Request\u003C/b>\u003C/p>\u003Cp>Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential.\u003C/p>\u003Cp>\u003Cb>Work Authorization Requirement\u003C/b>\u003Cbr>At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.\u003C/p>\u003Cp>\u003Cb>Important Notice on Application Accuracy\u003C/b>\u003Cbr>We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.\u003C/p>","We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance.\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>> JOB DESCRIPTIONLocation RequirementThis position is open only to candidates who currently reside in one of the following approved locations: Los Angeles, CAJob SummaryGreen Dot Corporation is seeking a Lead Software Engineer focusing on building scalable, secure, and resilient systems that support fraud detection, risk scoring, and compliance automation.   Key Responsibilities: Lead the full software development lifecycle (SDLC) for CRM applications—from requirements gathering to deployment and maintenance. Design and Architect scalable and maintainable CRM solutions using SFDC or Microsoft Dynamics 365.  Write, review, and optimize high-quality code using .Net and Azure solution.  Develop and enforce coding standards and best practices across the team Serve as the primary technical SME for CRM platforms (e.g., Dynamics CRM or Salesforce). Configure, customize, and integrate CRM systems with other enterprise applications. Lead CRM-related innovation pilots and digital transformation initiatives. Ensure CRM solutions meet business needs across marketing, sales, and service processes. Track project progress, manage timelines, and report to senior leadership. Mentor junior developers and foster a collaborative team environment. Develop and implement software testing strategies. Maintain technical documentation and ensure compliance with regulatory and security standards. Architect and develop backend services and APIs to support CES operations including contact center platforms, escalation workflows, and partner management systems. Collaborate with cross-functional teams including QA and Compliance to ensure seamless integration and performance of CES tools. Lead technical initiatives to improve SLA adherence, incident management, and root cause analysis systems. Implement observability and monitoring solutions to ensure system reliability and performance. Partner with business stakeholders to translate customer journey insights into actionable technical solutions. Implement intelligent testing frameworks that auto-generate test cases, predict bugs, and enable self-healing. Leads and builds test automation frameworks using Standard API testing tools for rest-based APIs hosted on Azure cloud. Integrate test suites into CI/CD pipelines  Leads the creation of test strategy, test planning, and test execution related to all aspects of testing like functional, integration, systems, end-to-end testing, accessibility, database validations and automation. Technical Qualifications: Bachelor’s degree in computer science, Information Technology, or related field. 8+ years of experience in software development, with at least 3 years in CRM systems with 2+ years in Team leadership. Proficiency in CRM platforms Dynamics CRM, Salesforce classic/lightening). Certifications in CRM platforms (e.g., Salesforce Certified Developer, Microsoft Dynamics CRM Certification) are a plus. Experience with cloud platforms (e.g., AWS, Azure) and CI/CD pipelines. Familiarity with tools like Jira, GitHub, Confluence. Strong grasp of security and privacy standards relevant to customer data handling. Proficiency in SFDC, .Net, Java., JavaScript, HTML 5 Strong leadership and communication abilities. Analytical thinking and attention to detail. Ability to translate business requirements into technical solutions. Preferred Qualifications: Experience in fintech or customer support technology platforms. Familiarity with CES operational domains such as escalation management, partner scorecards, and voice of customer programs. Contributions to open-source projects or technical publications.**Ability to work in the U.S. without sponsorship****Ability to meet the location requirement outlined above**POSITION TYPERegularPAY RANGEThe targeted base salary for this position is $139,900 to $199,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>\u003C\u003C>>We’re Here to Support You—Accommodations Upon RequestGreen Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential.Work Authorization RequirementAt Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.Important Notice on Application AccuracyWe value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.",139900,199300,{"jsonldValid":27,"jsonld":1783},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Lead CRM Engineer\",\"description\":\"\u003Cp>We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.\u003C/p>\u003Cp>This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance.\u003C/p>\u003Cp><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> \u003C/p>\u003Cp>\u003Cu>\u003Cb>JOB DESCRIPTION\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>\u003Cu>Location Requirement\u003C/u>\u003C/b>\u003Cbr>This position is open only to candidates who currently reside in one of the following approved locations:\u003Cbr> \u003C/p>\u003Cp>\u003Cb>Los Angeles, CA\u003C/b>\u003C/p>\u003Cp>\u003Cb>\u003Cu>Job Summary\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Cspan>Green Dot Corporation is seeking a Lead Software Engineer focusing on building scalable, secure, and resilient systems that support fraud detection, risk scoring, and compliance automation. \u003C/span> \u003Cbr> \u003C/p>\u003Cp>\u003Cb>Key Responsibilities:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead the full software development lifecycle (SDLC) for CRM applications—from requirements gathering to deployment and maintenance. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Design and Architect scalable and maintainable CRM solutions using SFDC or Microsoft Dynamics 365.  \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Write, review, and optimize high-quality code using .Net and Azure solution.  \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Develop and enforce coding standards and best practices across the team \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Serve as the primary technical SME for CRM platforms (e.g., Dynamics CRM or Salesforce). \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Configure, customize, and integrate CRM systems with other enterprise applications. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Lead CRM-related innovation pilots and digital transformation initiatives. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Ensure CRM solutions meet business needs across marketing, sales, and service processes. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Track project progress, manage timelines, and report to senior leadership. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Mentor junior developers and foster a collaborative team environment. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Develop and implement software testing strategies. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Maintain technical documentation and ensure compliance with regulatory and security standards. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Architect and develop backend services and APIs to support CES operations including contact center platforms, escalation workflows, and partner management systems. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Collaborate with cross-functional teams including QA and Compliance to ensure seamless integration and performance of CES tools. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Lead technical initiatives to improve SLA adherence, incident management, and root cause analysis systems. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Implement observability and monitoring solutions to ensure system reliability and performance. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Partner with business stakeholders to translate customer journey insights into actionable technical solutions. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Implement intelligent testing frameworks that auto-generate test cases, predict bugs, and enable self-healing. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Leads and builds test automation frameworks using Standard API testing tools for rest-based APIs hosted on Azure cloud. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Integrate test suites into CI/CD pipelines  \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Leads the creation of test strategy, test planning, and test execution related to all aspects of testing like functional, integration, systems, end-to-end testing, accessibility, database validations and automation. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Technical Qualifications:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelor’s degree in computer science, Information Technology, or related field. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>8+ years of experience in software development, with at least 3 years in CRM systems with 2+ years in Team leadership. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Proficiency in CRM platforms Dynamics CRM, Salesforce classic/lightening). \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Certifications in CRM platforms (e.g., Salesforce Certified Developer, Microsoft Dynamics CRM Certification) are a plus. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Experience with cloud platforms (e.g., AWS, Azure) and CI/CD pipelines. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Familiarity with tools like Jira, GitHub, Confluence. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Strong grasp of security and privacy standards relevant to customer data handling. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Proficiency in SFDC, .Net, Java., JavaScript, HTML 5 \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Strong leadership and communication abilities. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Analytical thinking and attention to detail. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Ability to translate business requirements into technical solutions. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Qualifications:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in fintech or customer support technology platforms. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Familiarity with CES operational domains such as escalation management, partner scorecards, and voice of customer programs. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Contributions to open-source projects or technical publications.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>**\u003Cb>Ability to work in the U.S. without sponsorship**\u003Cbr>**Ability to meet the location requirement outlined above**\u003C/b>\u003C/p>\u003Cp>\u003Cu>\u003Cb>POSITION TYPE\u003C/b>\u003C/u>\u003C/p>Regular\u003Cp>\u003Cu>\u003Cb>PAY RANGE\u003C/b>\u003C/u>\u003C/p>The targeted base salary for this position is $139,900 to $199,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.\u003Cp><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>>\u003C/p>\u003Cp>\u003Cb>We’re Here to Support You—Accommodations Upon Request\u003C/b>\u003C/p>\u003Cp>Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential.\u003C/p>\u003Cp>\u003Cb>Work Authorization Requirement\u003C/b>\u003Cbr>At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.\u003C/p>\u003Cp>\u003Cb>Important Notice on Application Accuracy\u003C/b>\u003Cbr>We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.\u003C/p>\",\"datePosted\":\"2026-05-12T03:26:50.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"green dot corporation\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"green dot corporation\",\"value\":\"1cf3383a4d03042d3132d3051d490aedb0c16ab93c25d2f3d4f68eda8faed830\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Los Angeles\",\"addressRegion\":\"California\",\"addressCountry\":\"US\"}}}",{"id":1785,"slug":1786,"title":1294,"companyname":1295,"companylogo":1296,"companyTagline":1297,"companyIndustry":135,"city":14,"country":14,"remote":15,"employmentType":1787,"department":18,"content_html":1788,"content_text":1789,"years":21,"createdAt":1790,"updatedAtISO":1791,"postedAtISO":1792,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1793},"e7f5762326c3b1839e8a0dec0861dcf1ee6124aed3d6e0fc31b4d57c71bb2692","customer-retention-specialist-i-at-highlevel-a5981dbde0",[17],"\u003Cp>\u003Cstrong>About Us\u003C/strong>\u003C/p>\n\u003Cp>HighLevel is an AI-powered, all-in-one white-label sales and marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We proudly support a global and growing community of over 2 million businesses, including agencies, consultants, and organizations across industries. HighLevel equips users with the tools needed to capture, nurture, and convert leads into loyal customers.\u003C/p>\n\u003Cp>As of mid-2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events daily. Our platform manages over 470 terabytes of data across five databases, operates through a network of 250+ microservices, and supports more than 1 million hostnames.\u003C/p>\n\u003Cp>\u003Cstrong>Our People\u003C/strong>\u003C/p>\n\u003Cp>With over 1500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software — we are building a global community rooted in creativity, collaboration, and impact. We cultivate a culture where innovation thrives, ideas are celebrated, and people come first.\u003C/p>\n\u003Cp>\u003Cstrong>Our Impact\u003C/strong>\u003C/p>\n\u003Cp>As of mid-2025, our platform powers over 1.5 billion messages, generates more than 200 million leads, and facilitates over 20 million conversations every month for the 2+ million businesses we serve. Behind those numbers are real people growing their companies and connecting with customers — and we help make that happen.\u003C/p>\n\u003Cp>Learn more about us on our YouTube Channel or Blog Posts\u003C/p>","About Us\nHighLevel is an AI-powered, all-in-one white-label sales and marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We proudly support a global and growing community of over 2 million businesses, including agencies, consultants, and organizations across industries. HighLevel equips users with the tools needed to capture, nurture, and convert leads into loyal customers.\nAs of mid-2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events daily. Our platform manages over 470 terabytes of data across five databases, operates through a network of 250+ microservices, and supports more than 1 million hostnames.\nOur People\nWith over 1500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software — we are building a global community rooted in creativity, collaboration, and impact. We cultivate a culture where innovation thrives, ideas are celebrated, and people come first.\nOur Impact\nAs of mid-2025, our platform powers over 1.5 billion messages, generates more than 200 million leads, and facilitates over 20 million conversations every month for the 2+ million businesses we serve. Behind those numbers are real people growing their companies and connecting with customers — and we help make that happen.\nLearn more about us on our YouTube Channel or Blog Posts",1778513181000,"2026-05-11 17:28:07","2026-05-11T16:55:04.141Z",{"jsonldValid":27,"jsonld":1794},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Customer Retention Specialist I\",\"description\":\"\u003Cp>\u003Cstrong>About Us\u003C/strong>\u003C/p>\\n\u003Cp>HighLevel is an AI-powered, all-in-one white-label sales and marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We proudly support a global and growing community of over 2 million businesses, including agencies, consultants, and organizations across industries. HighLevel equips users with the tools needed to capture, nurture, and convert leads into loyal customers.\u003C/p>\\n\u003Cp>As of mid-2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events daily. Our platform manages over 470 terabytes of data across five databases, operates through a network of 250+ microservices, and supports more than 1 million hostnames.\u003C/p>\\n\u003Cp>\u003Cstrong>Our People\u003C/strong>\u003C/p>\\n\u003Cp>With over 1500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software — we are building a global community rooted in creativity, collaboration, and impact. We cultivate a culture where innovation thrives, ideas are celebrated, and people come first.\u003C/p>\\n\u003Cp>\u003Cstrong>Our Impact\u003C/strong>\u003C/p>\\n\u003Cp>As of mid-2025, our platform powers over 1.5 billion messages, generates more than 200 million leads, and facilitates over 20 million conversations every month for the 2+ million businesses we serve. Behind those numbers are real people growing their companies and connecting with customers — and we help make that happen.\u003C/p>\\n\u003Cp>Learn more about us on our YouTube Channel or Blog Posts\u003C/p>\",\"datePosted\":\"2026-05-11T16:55:04.141Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HighLevel\",\"sameAs\":\"https://gohighlevel.com/ghl_li\",\"logo\":\"https://logo.clearbit.com/gohighlevel.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"HighLevel\",\"value\":\"e7f5762326c3b1839e8a0dec0861dcf1ee6124aed3d6e0fc31b4d57c71bb2692\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":1796,"slug":1797,"title":1798,"companyname":102,"companylogo":88,"city":103,"country":14,"remote":15,"employmentType":1799,"department":18,"content_html":1800,"content_text":1801,"years":21,"createdAt":1790,"updatedAtISO":1791,"postedAtISO":1802,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1803},"9a4f9bf0eb04b0a272a5a9f6d943bfb06a6d1c7ee5b9cc66731adea9583b3176","it-director-connected-customer-web-customer-pickup-crm-at-floor-and-decor-bdb13b356d","IT Director - Connected Customer Web, Customer Pickup, CRM",[17],"\u003Ch3>Build What’s Next for Floor & Decor’s Digital Experience\u003C/h3>\u003Cp>Floor & Decor is investing in the next generation of customer and commercial technology — including loyalty evolution, mobile experience modernization, and expanded digital capabilities for professional customers. This leadership role sits at the center of that transformation, shaping the platforms, teams, and delivery strategy behind some of the company’s most visible growth initiatives.\u003C/p>\u003Cp>You’ll lead large-scale technology delivery across modern commerce and enterprise systems while helping evolve how engineering teams operate — from cloud-first platforms to AI-enabled development practices. This is an opportunity to influence both the technology strategy and the operating culture of a fast-growing retail organization.\u003C/p>\u003Ch3>Your Day Consists Of\u003C/h3>\u003Cul>\u003Cli>Leading multiple technology teams responsible for digital commerce, mobile, loyalty, enterprise integrations, and customer-facing platforms\u003C/li>\u003Cli>Championing practical AI adoption across engineering teams to improve productivity, speed, innovation, and developer experience\u003C/li>\u003Cli>Defining and executing multi-year technology roadmaps aligned to business growth, platform modernization, and customer experience priorities\u003C/li>\u003Cli>Partnering with executive and business leadership to prioritize initiatives, manage trade-offs, and align delivery against enterprise goals\u003C/li>\u003Cli>Scaling and developing high-performing leaders, engineers, architects, and delivery teams across internal and partner resources\u003C/li>\u003Cli>Driving modernization across cloud platforms, commerce systems, AI-enabled engineering practices, automation, and delivery operations\u003C/li>\u003Cli>Improving operational excellence through stronger delivery predictability, production stability, observability, and continuous improvement practices\u003C/li>\u003C/ul>\u003Ch3>You’ll Be Successful With\u003C/h3>\u003Cul>\u003Cli>Experience leading managers and multi-team technology organizations in complex enterprise environments\u003C/li>\u003Cli>A strong background in modern digital ecosystems including commerce platforms, mobile applications, enterprise integrations, and customer-facing technology\u003C/li>\u003Cli>Proven success delivering large-scale initiatives that require coordination across engineering, product, architecture, and business teams\u003C/li>\u003Cli>Experience modernizing engineering organizations through cloud adoption, automation, DevOps, AI-enabled tooling, or platform transformation initiatives\u003C/li>\u003Cli>The ability to balance long-term technology strategy with fast-paced operational execution and delivery accountability\u003C/li>\u003Cli>Strong communication and stakeholder management skills, including experience influencing executive leadership and cross-functional partners\u003C/li>\u003Cli>Experience in retail, commerce, loyalty, or other high-volume customer environments is strongly valued\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Major Responsibilities\u003C/b> \u003C/p>\u003Cp>\u003Ci>Technology Strategy & Roadmap\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Own and drive a multi-year technology roadmap across a portfolio of enterprise applications, platforms, and integrations.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Translate evolving business priorities into scalable system capabilities and phased delivery strategies.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Partner with enterprise architecture to align solutions with integration patterns, data strategy, and platform direction.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Evaluate and recommend build vs. buy decisions, vendor strategy, and platform investments.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Anticipate future capability needs and proactively evolve the technology landscape ahead of business demand.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Portfolio & Delivery Leadership\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Lead multiple teams responsible for the design, development, integration, and support of enterprise systems.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Oversee delivery across internal teams and third-party partners, ensuring predictability, quality, and scalability.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Drive alignment and coordination across cross-functional initiatives spanning multiple systems and business areas.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Establish and enforce standards across SDLC, QA, release management, and production support.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ensure effective prioritization and trade-off decisions across competing initiatives and constraints.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Organizational Leadership & Talent Strategy\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Build, scale, and evolve organizational structures to support current and future delivery needs.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Lead and develop senior managers, managers, and technical leaders with clear accountability and performance expectations.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Define workforce strategy, including onshore, offshore, and partner utilization mix.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Drive recruiting, retention, and development strategies for critical technical roles.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Establish a culture of ownership, accountability, and continuous improvement.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Platform & Capability Expansion\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Lead the evolution from centralized delivery models to more modular, domain-aligned ownership structures.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Support the creation and scaling of new capability areas aligned to business growth.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Plan and execute phased hiring and team expansion aligned to roadmap milestones.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Drive standardization of reusable services, shared platforms, and integration layers.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Operational Excellence & Stability\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ensure high availability, performance, and reliability across all owned systems.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Partner with SRE and support teams to improve monitoring, alerting, and incident response maturity.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Drive structured reduction of technical debt and legacy system risk.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Define and track KPIs related to system health, delivery performance, and operational efficiency.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Lead root cause analysis and continuous improvement following major incidents.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Financial & Vendor Management\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Own budgeting, forecasting, and financial planning for the technology portfolio.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Manage vendor relationships, contracts, statements of work, and performance expectations.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Optimize cost structures across labor, tools, and platforms.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ensure effective utilization of external partners while maintaining internal ownership of critical capabilities.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Executive Communication & Stakeholder Partnership\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Serve as a primary technology partner to senior business leaders across functional domains.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide clear, concise updates on roadmap progress, risks, and investment needs.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Translate complex technical concepts into actionable insights for executive audiences.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Influence prioritization and funding decisions across the organization.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Minimum Eligibility Requirements\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor's degree in Computer Science, Information Systems, or related field (relevant experience can be substituted for the required education based on one calendar year of experience for one academic year of education).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>12+ years of progressive IT experience, including significant experience leading multiple teams and layered leadership structures (managers of managers).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Demonstrated success delivering large-scale, cross-functional technology initiatives in a complex enterprise environment.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Proven ability to scale organizations from small teams to multi-team portfolios.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience owning a multi-year technology roadmap across multiple platforms or business domains.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience managing operating budgets, vendor contracts, and blended delivery models.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong communication, leadership, prioritization, and organizational skills.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to operate effectively in a fast-paced, evolving, multi-system environment.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent communication skills (verbal and written), with the ability to engage both executive and technical audiences.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Position Preferred Qualifications\u003C/b> \u003C/p>\u003Cp>\u003Ci>Leadership & Organizational Scale\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Track record of building and developing leadership talent, including hiring and growing managers.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience leading organizations through periods of significant growth, transformation, or restructuring.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience defining and operating against an organizational design that evolves with business need.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Enterprise Technology Expertise\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Deep understanding of enterprise architecture patterns, including API-led integration and service-oriented architectures.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Familiarity with event-driven and asynchronous processing models.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience with data platforms, warehousing, and analytics ecosystems.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience with hybrid cloud and distributed systems, including coexistence between cloud and on-prem platforms.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Familiarity with enterprise data governance and data integration strategies.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Exposure to security, identity, and access management practices in enterprise systems.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Delivery & Execution Excellence\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong understanding of modern development practices, including Agile and DevOps methodologies.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience driving improvements in delivery predictability, quality, and speed.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience with automation, CI/CD pipelines, and infrastructure-as-code practices.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience implementing or scaling cloud-based platforms and services.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Operational & Production Ownership\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience owning systems in production with accountability for uptime, performance, and support.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Familiarity with monitoring, observability, and incident management practices.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Proven ability to improve system stability and reduce operational risk over time.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Vendor & Financial Management\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience managing large vendor engagements and statements of work.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong financial acumen, including budgeting, forecasting, and cost optimization.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to evaluate ROI and make strategic investment decisions.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Strategic Thinking & Influence\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to think beyond immediate delivery and shape long-term technology direction.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong influencing skills across technical and non-technical stakeholders.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience working directly with executive leadership and presenting to senior audiences.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience in retail, supply chain, or other high-volume transaction environments preferred.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience with large-scale enterprise transformations or platform modernizations preferred.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Essential Functions\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Lead the design, delivery, and ongoing operation of enterprise systems within an assigned portfolio.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Set technical and delivery direction across multiple teams and ensure alignment with enterprise standards.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Make and communicate prioritization, sequencing, and trade-off decisions across competing initiatives.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Manage and develop people leaders, providing coaching, performance feedback, and career development.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Own financial planning, vendor management, and resource allocation for the assigned portfolio.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Represent the technology organization in executive forums, governance reviews, and cross-functional planning.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Identify and drive continuous improvement across delivery, quality, stability, and team effectiveness.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Working Conditions (travel, hours, environment)\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Work is performed primarily in a corporate or hybrid office environment.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Occasional travel to stores, distribution centers, or partner locations as needed.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Periodic extended hours may be required to support major initiatives, releases, or production events.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>The noise level in the work environment is typically quiet to moderate.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Physical/Sensory Requirements\u003C/b> \u003C/p>\u003Cp>\u003Cspan>Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.\u003C/span> \u003C/p>\u003Cp>\u003Cb>\u003Cu>Benefits & Rewards\u003C/u>\u003C/b>\u003C/p>\u003Cp>Bonus opportunities & career advancement opportunities at every level\u003C/p>\u003Cp>Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program\u003C/p>\u003Cp>Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) \u003C/p>\u003Cp>Work-life balance, including: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Paid vacation and sick time for eligible associates \u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid holidays plus a personal holiday \u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid Volunteer Time Off that starts on Day 1\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>Equal Employment Opportunity\u003C/b>\u003C/u>\u003C/p>\u003Cp>Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.\u003C/p>\u003Cp>This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.\u003C/p>","Build What’s Next for Floor & Decor’s Digital ExperienceFloor & Decor is investing in the next generation of customer and commercial technology — including loyalty evolution, mobile experience modernization, and expanded digital capabilities for professional customers. This leadership role sits at the center of that transformation, shaping the platforms, teams, and delivery strategy behind some of the company’s most visible growth initiatives.You’ll lead large-scale technology delivery across modern commerce and enterprise systems while helping evolve how engineering teams operate — from cloud-first platforms to AI-enabled development practices. This is an opportunity to influence both the technology strategy and the operating culture of a fast-growing retail organization.Your Day Consists OfLeading multiple technology teams responsible for digital commerce, mobile, loyalty, enterprise integrations, and customer-facing platformsChampioning practical AI adoption across engineering teams to improve productivity, speed, innovation, and developer experienceDefining and executing multi-year technology roadmaps aligned to business growth, platform modernization, and customer experience prioritiesPartnering with executive and business leadership to prioritize initiatives, manage trade-offs, and align delivery against enterprise goalsScaling and developing high-performing leaders, engineers, architects, and delivery teams across internal and partner resourcesDriving modernization across cloud platforms, commerce systems, AI-enabled engineering practices, automation, and delivery operationsImproving operational excellence through stronger delivery predictability, production stability, observability, and continuous improvement practicesYou’ll Be Successful WithExperience leading managers and multi-team technology organizations in complex enterprise environmentsA strong background in modern digital ecosystems including commerce platforms, mobile applications, enterprise integrations, and customer-facing technologyProven success delivering large-scale initiatives that require coordination across engineering, product, architecture, and business teamsExperience modernizing engineering organizations through cloud adoption, automation, DevOps, AI-enabled tooling, or platform transformation initiativesThe ability to balance long-term technology strategy with fast-paced operational execution and delivery accountabilityStrong communication and stakeholder management skills, including experience influencing executive leadership and cross-functional partnersExperience in retail, commerce, loyalty, or other high-volume customer environments is strongly valuedMajor Responsibilities Technology Strategy & Roadmap Own and drive a multi-year technology roadmap across a portfolio of enterprise applications, platforms, and integrations. Translate evolving business priorities into scalable system capabilities and phased delivery strategies. Partner with enterprise architecture to align solutions with integration patterns, data strategy, and platform direction. Evaluate and recommend build vs. buy decisions, vendor strategy, and platform investments. Anticipate future capability needs and proactively evolve the technology landscape ahead of business demand. Portfolio & Delivery Leadership Lead multiple teams responsible for the design, development, integration, and support of enterprise systems. Oversee delivery across internal teams and third-party partners, ensuring predictability, quality, and scalability. Drive alignment and coordination across cross-functional initiatives spanning multiple systems and business areas. Establish and enforce standards across SDLC, QA, release management, and production support. Ensure effective prioritization and trade-off decisions across competing initiatives and constraints. Organizational Leadership & Talent Strategy Build, scale, and evolve organizational structures to support current and future delivery needs. Lead and develop senior managers, managers, and technical leaders with clear accountability and performance expectations. Define workforce strategy, including onshore, offshore, and partner utilization mix. Drive recruiting, retention, and development strategies for critical technical roles. Establish a culture of ownership, accountability, and continuous improvement. Platform & Capability Expansion Lead the evolution from centralized delivery models to more modular, domain-aligned ownership structures. Support the creation and scaling of new capability areas aligned to business growth. Plan and execute phased hiring and team expansion aligned to roadmap milestones. Drive standardization of reusable services, shared platforms, and integration layers. Operational Excellence & Stability Ensure high availability, performance, and reliability across all owned systems. Partner with SRE and support teams to improve monitoring, alerting, and incident response maturity. Drive structured reduction of technical debt and legacy system risk. Define and track KPIs related to system health, delivery performance, and operational efficiency. Lead root cause analysis and continuous improvement following major incidents. Financial & Vendor Management Own budgeting, forecasting, and financial planning for the technology portfolio. Manage vendor relationships, contracts, statements of work, and performance expectations. Optimize cost structures across labor, tools, and platforms. Ensure effective utilization of external partners while maintaining internal ownership of critical capabilities. Executive Communication & Stakeholder Partnership Serve as a primary technology partner to senior business leaders across functional domains. Provide clear, concise updates on roadmap progress, risks, and investment needs. Translate complex technical concepts into actionable insights for executive audiences. Influence prioritization and funding decisions across the organization. Minimum Eligibility Requirements Bachelor's degree in Computer Science, Information Systems, or related field (relevant experience can be substituted for the required education based on one calendar year of experience for one academic year of education). 12+ years of progressive IT experience, including significant experience leading multiple teams and layered leadership structures (managers of managers). Demonstrated success delivering large-scale, cross-functional technology initiatives in a complex enterprise environment. Proven ability to scale organizations from small teams to multi-team portfolios. Experience owning a multi-year technology roadmap across multiple platforms or business domains. Experience managing operating budgets, vendor contracts, and blended delivery models. Strong communication, leadership, prioritization, and organizational skills. Ability to operate effectively in a fast-paced, evolving, multi-system environment. Excellent communication skills (verbal and written), with the ability to engage both executive and technical audiences. Position Preferred Qualifications Leadership & Organizational Scale Track record of building and developing leadership talent, including hiring and growing managers. Experience leading organizations through periods of significant growth, transformation, or restructuring. Experience defining and operating against an organizational design that evolves with business need. Enterprise Technology Expertise Deep understanding of enterprise architecture patterns, including API-led integration and service-oriented architectures. Familiarity with event-driven and asynchronous processing models. Experience with data platforms, warehousing, and analytics ecosystems. Experience with hybrid cloud and distributed systems, including coexistence between cloud and on-prem platforms. Familiarity with enterprise data governance and data integration strategies. Exposure to security, identity, and access management practices in enterprise systems. Delivery & Execution Excellence Strong understanding of modern development practices, including Agile and DevOps methodologies. Experience driving improvements in delivery predictability, quality, and speed. Experience with automation, CI/CD pipelines, and infrastructure-as-code practices. Experience implementing or scaling cloud-based platforms and services. Operational & Production Ownership Experience owning systems in production with accountability for uptime, performance, and support. Familiarity with monitoring, observability, and incident management practices. Proven ability to improve system stability and reduce operational risk over time. Vendor & Financial Management Experience managing large vendor engagements and statements of work. Strong financial acumen, including budgeting, forecasting, and cost optimization. Ability to evaluate ROI and make strategic investment decisions. Strategic Thinking & Influence Ability to think beyond immediate delivery and shape long-term technology direction. Strong influencing skills across technical and non-technical stakeholders. Experience working directly with executive leadership and presenting to senior audiences. Experience in retail, supply chain, or other high-volume transaction environments preferred. Experience with large-scale enterprise transformations or platform modernizations preferred. Essential Functions Lead the design, delivery, and ongoing operation of enterprise systems within an assigned portfolio. Set technical and delivery direction across multiple teams and ensure alignment with enterprise standards. Make and communicate prioritization, sequencing, and trade-off decisions across competing initiatives. Manage and develop people leaders, providing coaching, performance feedback, and career development. Own financial planning, vendor management, and resource allocation for the assigned portfolio. Represent the technology organization in executive forums, governance reviews, and cross-functional planning. Identify and drive continuous improvement across delivery, quality, stability, and team effectiveness. Working Conditions (travel, hours, environment) Work is performed primarily in a corporate or hybrid office environment. Occasional travel to stores, distribution centers, or partner locations as needed. Periodic extended hours may be required to support major initiatives, releases, or production events. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Benefits & RewardsBonus opportunities & career advancement opportunities at every levelPrograms that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus ProgramMedical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1Equal Employment OpportunityFloor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.","2026-05-11T15:28:07.000Z",{"jsonldValid":27,"jsonld":1804},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"IT Director - Connected Customer Web, Customer Pickup, CRM\",\"description\":\"\u003Ch3>Build What’s Next for Floor & Decor’s Digital Experience\u003C/h3>\u003Cp>Floor & Decor is investing in the next generation of customer and commercial technology — including loyalty evolution, mobile experience modernization, and expanded digital capabilities for professional customers. This leadership role sits at the center of that transformation, shaping the platforms, teams, and delivery strategy behind some of the company’s most visible growth initiatives.\u003C/p>\u003Cp>You’ll lead large-scale technology delivery across modern commerce and enterprise systems while helping evolve how engineering teams operate — from cloud-first platforms to AI-enabled development practices. This is an opportunity to influence both the technology strategy and the operating culture of a fast-growing retail organization.\u003C/p>\u003Ch3>Your Day Consists Of\u003C/h3>\u003Cul>\u003Cli>Leading multiple technology teams responsible for digital commerce, mobile, loyalty, enterprise integrations, and customer-facing platforms\u003C/li>\u003Cli>Championing practical AI adoption across engineering teams to improve productivity, speed, innovation, and developer experience\u003C/li>\u003Cli>Defining and executing multi-year technology roadmaps aligned to business growth, platform modernization, and customer experience priorities\u003C/li>\u003Cli>Partnering with executive and business leadership to prioritize initiatives, manage trade-offs, and align delivery against enterprise goals\u003C/li>\u003Cli>Scaling and developing high-performing leaders, engineers, architects, and delivery teams across internal and partner resources\u003C/li>\u003Cli>Driving modernization across cloud platforms, commerce systems, AI-enabled engineering practices, automation, and delivery operations\u003C/li>\u003Cli>Improving operational excellence through stronger delivery predictability, production stability, observability, and continuous improvement practices\u003C/li>\u003C/ul>\u003Ch3>You’ll Be Successful With\u003C/h3>\u003Cul>\u003Cli>Experience leading managers and multi-team technology organizations in complex enterprise environments\u003C/li>\u003Cli>A strong background in modern digital ecosystems including commerce platforms, mobile applications, enterprise integrations, and customer-facing technology\u003C/li>\u003Cli>Proven success delivering large-scale initiatives that require coordination across engineering, product, architecture, and business teams\u003C/li>\u003Cli>Experience modernizing engineering organizations through cloud adoption, automation, DevOps, AI-enabled tooling, or platform transformation initiatives\u003C/li>\u003Cli>The ability to balance long-term technology strategy with fast-paced operational execution and delivery accountability\u003C/li>\u003Cli>Strong communication and stakeholder management skills, including experience influencing executive leadership and cross-functional partners\u003C/li>\u003Cli>Experience in retail, commerce, loyalty, or other high-volume customer environments is strongly valued\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Major Responsibilities\u003C/b> \u003C/p>\u003Cp>\u003Ci>Technology Strategy & Roadmap\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Own and drive a multi-year technology roadmap across a portfolio of enterprise applications, platforms, and integrations.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Translate evolving business priorities into scalable system capabilities and phased delivery strategies.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Partner with enterprise architecture to align solutions with integration patterns, data strategy, and platform direction.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Evaluate and recommend build vs. buy decisions, vendor strategy, and platform investments.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Anticipate future capability needs and proactively evolve the technology landscape ahead of business demand.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Portfolio & Delivery Leadership\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Lead multiple teams responsible for the design, development, integration, and support of enterprise systems.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Oversee delivery across internal teams and third-party partners, ensuring predictability, quality, and scalability.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Drive alignment and coordination across cross-functional initiatives spanning multiple systems and business areas.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Establish and enforce standards across SDLC, QA, release management, and production support.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ensure effective prioritization and trade-off decisions across competing initiatives and constraints.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Organizational Leadership & Talent Strategy\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Build, scale, and evolve organizational structures to support current and future delivery needs.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Lead and develop senior managers, managers, and technical leaders with clear accountability and performance expectations.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Define workforce strategy, including onshore, offshore, and partner utilization mix.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Drive recruiting, retention, and development strategies for critical technical roles.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Establish a culture of ownership, accountability, and continuous improvement.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Platform & Capability Expansion\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Lead the evolution from centralized delivery models to more modular, domain-aligned ownership structures.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Support the creation and scaling of new capability areas aligned to business growth.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Plan and execute phased hiring and team expansion aligned to roadmap milestones.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Drive standardization of reusable services, shared platforms, and integration layers.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Operational Excellence & Stability\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ensure high availability, performance, and reliability across all owned systems.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Partner with SRE and support teams to improve monitoring, alerting, and incident response maturity.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Drive structured reduction of technical debt and legacy system risk.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Define and track KPIs related to system health, delivery performance, and operational efficiency.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Lead root cause analysis and continuous improvement following major incidents.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Financial & Vendor Management\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Own budgeting, forecasting, and financial planning for the technology portfolio.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Manage vendor relationships, contracts, statements of work, and performance expectations.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Optimize cost structures across labor, tools, and platforms.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ensure effective utilization of external partners while maintaining internal ownership of critical capabilities.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Executive Communication & Stakeholder Partnership\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Serve as a primary technology partner to senior business leaders across functional domains.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide clear, concise updates on roadmap progress, risks, and investment needs.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Translate complex technical concepts into actionable insights for executive audiences.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Influence prioritization and funding decisions across the organization.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Minimum Eligibility Requirements\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor's degree in Computer Science, Information Systems, or related field (relevant experience can be substituted for the required education based on one calendar year of experience for one academic year of education).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>12+ years of progressive IT experience, including significant experience leading multiple teams and layered leadership structures (managers of managers).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Demonstrated success delivering large-scale, cross-functional technology initiatives in a complex enterprise environment.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Proven ability to scale organizations from small teams to multi-team portfolios.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience owning a multi-year technology roadmap across multiple platforms or business domains.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience managing operating budgets, vendor contracts, and blended delivery models.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong communication, leadership, prioritization, and organizational skills.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to operate effectively in a fast-paced, evolving, multi-system environment.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent communication skills (verbal and written), with the ability to engage both executive and technical audiences.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Position Preferred Qualifications\u003C/b> \u003C/p>\u003Cp>\u003Ci>Leadership & Organizational Scale\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Track record of building and developing leadership talent, including hiring and growing managers.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience leading organizations through periods of significant growth, transformation, or restructuring.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience defining and operating against an organizational design that evolves with business need.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Enterprise Technology Expertise\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Deep understanding of enterprise architecture patterns, including API-led integration and service-oriented architectures.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Familiarity with event-driven and asynchronous processing models.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience with data platforms, warehousing, and analytics ecosystems.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience with hybrid cloud and distributed systems, including coexistence between cloud and on-prem platforms.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Familiarity with enterprise data governance and data integration strategies.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Exposure to security, identity, and access management practices in enterprise systems.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Delivery & Execution Excellence\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong understanding of modern development practices, including Agile and DevOps methodologies.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience driving improvements in delivery predictability, quality, and speed.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience with automation, CI/CD pipelines, and infrastructure-as-code practices.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience implementing or scaling cloud-based platforms and services.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Operational & Production Ownership\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience owning systems in production with accountability for uptime, performance, and support.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Familiarity with monitoring, observability, and incident management practices.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Proven ability to improve system stability and reduce operational risk over time.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Vendor & Financial Management\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience managing large vendor engagements and statements of work.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong financial acumen, including budgeting, forecasting, and cost optimization.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to evaluate ROI and make strategic investment decisions.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Ci>Strategic Thinking & Influence\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to think beyond immediate delivery and shape long-term technology direction.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong influencing skills across technical and non-technical stakeholders.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience working directly with executive leadership and presenting to senior audiences.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience in retail, supply chain, or other high-volume transaction environments preferred.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience with large-scale enterprise transformations or platform modernizations preferred.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Essential Functions\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Lead the design, delivery, and ongoing operation of enterprise systems within an assigned portfolio.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Set technical and delivery direction across multiple teams and ensure alignment with enterprise standards.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Make and communicate prioritization, sequencing, and trade-off decisions across competing initiatives.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Manage and develop people leaders, providing coaching, performance feedback, and career development.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Own financial planning, vendor management, and resource allocation for the assigned portfolio.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Represent the technology organization in executive forums, governance reviews, and cross-functional planning.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Identify and drive continuous improvement across delivery, quality, stability, and team effectiveness.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Working Conditions (travel, hours, environment)\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Work is performed primarily in a corporate or hybrid office environment.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Occasional travel to stores, distribution centers, or partner locations as needed.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Periodic extended hours may be required to support major initiatives, releases, or production events.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>The noise level in the work environment is typically quiet to moderate.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Physical/Sensory Requirements\u003C/b> \u003C/p>\u003Cp>\u003Cspan>Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.\u003C/span> \u003C/p>\u003Cp>\u003Cb>\u003Cu>Benefits & Rewards\u003C/u>\u003C/b>\u003C/p>\u003Cp>Bonus opportunities & career advancement opportunities at every level\u003C/p>\u003Cp>Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program\u003C/p>\u003Cp>Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) \u003C/p>\u003Cp>Work-life balance, including: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Paid vacation and sick time for eligible associates \u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid holidays plus a personal holiday \u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid Volunteer Time Off that starts on Day 1\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>Equal Employment Opportunity\u003C/b>\u003C/u>\u003C/p>\u003Cp>Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.\u003C/p>\u003Cp>This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.\u003C/p>\",\"datePosted\":\"2026-05-11T15:28:07.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"floor & decor\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"floor & decor\",\"value\":\"9a4f9bf0eb04b0a272a5a9f6d943bfb06a6d1c7ee5b9cc66731adea9583b3176\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Atlanta\",\"addressRegion\":\"GA\",\"addressCountry\":\"US\"}}}",{"id":1806,"slug":1807,"title":1808,"companyname":1809,"companylogo":1810,"companyTagline":1811,"companyIndustry":1047,"city":446,"country":68,"remote":27,"employmentType":1812,"department":18,"content_html":1813,"content_text":1814,"years":21,"createdAt":1815,"updatedAtISO":1816,"postedAtISO":1817,"hasSalary":15,"salaryMin":1818,"salaryMax":1819,"currency":76,"schema":1820},"1717a0e8574d22b0179250f3e8413b7e2c1809bdab755a885d0ba4a4a0d17ec3","crm-lifecycle-optimization-associate-canada-at-bet-mgm-98af8ea62b","CRM Lifecycle Optimization Associate, Canada","Bet MGM","https://logo.clearbit.com/promo.nj.betmgm.com","The Leader In Online Gambling",[17],"\u003Cp>\u003Cb>Discover What’s Possible at BetMGM \u003Cbr>\u003C/b>\u003Cbr>Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.\u003Cbr>\u003Cbr>As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, Vision, Life, and Disability Insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Registered Retirement Savings Plan (RRSP), Tax Free Savings Account (TFSA), and Deferred Profit Sharing Plan (DPSP) \u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional development reimbursement and ongoing skills training opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employee resource groups \u003C/p>\u003C/li>\u003Cli>\u003Cp>Swag, ticket giveaways, and more!\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. \u003C/p>\u003Cp>\u003Cb>About the Role \u003C/b>\u003C/p>\u003Cp>\u003Cbr>As the CRM Lifecycle Optimization Associate, you will support the execution and optimization of customer lifecycle campaigns across sports, casino, and poker verticals, contributing to retention and engagement across all brands in Canada. This is a hands-on role focused on campaign execution, journey support, QA, and performance monitoring, operating within established lifecycle frameworks and automation programs. Reporting into the Manager, CRM Canada, you will help bring lifecycle strategies to life by producing campaigns accurately and consistently, ensuring journey quality, and supporting optimization efforts through testing, insights, and operational improvements. This role provides a strong foundation for learning CRM optimization, automation, and AI driven decisioning at scale.\u003C/p>\u003Cp>This role is partially remote with some in person days required in our Toronto, Ontario office.\u003C/p>\u003Cp>\u003Cb>Responsibilities \u003C/b>\u003C/p>\u003Cp>In this role you will work closely with CRM and Loyalty leadership, CRM Operations, and cross‑functional partners to ensure campaigns are data‑driven, compliant, and aligned with business priorities.\u003C/p>\u003Cul>\u003Cli>\u003Cp>Execute CRM campaigns across email, push notification, and onsite channels based on defined lifecycle strategies and templates.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support the setup, QA, and deployment of automated customer journeys, ensuring accuracy, quality, and compliance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assist with campaign production tasks including targeting validation, asset setup, personalization logic, and link testing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure all campaigns reference timely, relevant content, including local sports updates and promotional details.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor live campaigns for errors or issues and escalate risks or defects as needed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support testing initiatives (A/B tests, holdouts) by assisting with setup, execution, and result tracking.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain campaign documentation, checklists, and production processes to support operational consistency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with senior team members to review performance results and support ongoing optimization efforts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with cross‑functional teams including Creative, BI, Marketing Operations, and Compliance to ensure smooth campaign delivery.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously learn CRM tools, automation capabilities, and best practices to support future growth into optimization-focused roles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must be able to stand or sit and operate computers and other technological devices for extended periods of time\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cspan>\u003Cspan>What You Bring to the Team\u003C/span>\u003C/span>  \u003C/b>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>At BetMGM, we understand that each card in the deck plays a unique role in any given hand. If your experience looks a little different from what \u003C/span>\u003Cspan>we’ve\u003C/span> \u003Cspan>identified\u003C/span>\u003Cspan> and you think \u003C/span>\u003Cspan>you’ve\u003C/span>\u003Cspan> got what it takes, we encourage you to apply for this role. \u003C/span>\u003Cspan>Our candidates are reviewed \u003C/span>\u003Cspan>on the basis of\u003C/span>\u003Cspan> their skill and potential to succeed.\u003C/span>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cp>1–3 years of experience in CRM, digital marketing, marketing operations, or a related field.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to CRM or marketing automation platforms (e.g., Optimove, Salesforce Marketing Cloud, Braze, or similar).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Basic understanding of lifecycle marketing concepts, customer segmentation, and automated messaging.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong attention to detail with the ability to QA content, logic, and links effectively.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable working with data to validate audiences, review performance metrics, and identify patterns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong organizational skills with the ability to manage multiple campaigns and deadlines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Effective communicator and collaborative team player.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Interest in CRM optimization, AI agent building, automation, and AI-driven personalization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with testing methodologies such as A/B testing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to regulated or compliance‑driven marketing environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understanding of sports betting, casino, or online gaming ecosystems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Curiosity and eagerness to learn new tools, technologies, and methodologies.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The compensation for this position is expected to be in the range of $27.92 to $34.47, including hourly wages, bonus, vacation pay, and statutory entitlements.  Actual pay will be determined based on experience and other job-related factors permitted by law. Factors which may affect starting pay within this range may include skills, education, experience and other qualifications of the successful candidate.  This position is eligible for participation in a performance-based bonus plan.   \u003C/p>\u003Cp>It is a condition of employment in this position that the employee is and remains lawfully eligible to work in Canada.\u003Cbr>\u003Cbr>\u003Cb>Gaming Compliance & Licensing Requirements\u003C/b>\u003Cbr>\u003Cbr>As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. \u003Cbr>\u003Cbr>In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.\u003C/p>\u003Cp>\u003Cb>About BetMGM\u003C/b>\u003Cbr>\u003Cbr>BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.\u003C/p>\u003Cp>BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.\u003Cbr>\u003Cbr>BetMGM welcomes and encourages applications for people with disabilities. Accommodations are available on request for job applicants and candidates taking part in all aspects of the recruitment and selection process. Please contact leaves@betmgm.com if you need accessibility accommodation during the application process.\u003Cbr>\u003C/p>\u003Cp>This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.\u003C/p>","Discover What’s Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: Medical, Dental, Vision, Life, and Disability InsuranceRegistered Retirement Savings Plan (RRSP), Tax Free Savings Account (TFSA), and Deferred Profit Sharing Plan (DPSP) Professional development reimbursement and ongoing skills training opportunitiesEmployee resource groups Swag, ticket giveaways, and more!At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role As the CRM Lifecycle Optimization Associate, you will support the execution and optimization of customer lifecycle campaigns across sports, casino, and poker verticals, contributing to retention and engagement across all brands in Canada. This is a hands-on role focused on campaign execution, journey support, QA, and performance monitoring, operating within established lifecycle frameworks and automation programs. Reporting into the Manager, CRM Canada, you will help bring lifecycle strategies to life by producing campaigns accurately and consistently, ensuring journey quality, and supporting optimization efforts through testing, insights, and operational improvements. This role provides a strong foundation for learning CRM optimization, automation, and AI driven decisioning at scale.This role is partially remote with some in person days required in our Toronto, Ontario office.Responsibilities In this role you will work closely with CRM and Loyalty leadership, CRM Operations, and cross‑functional partners to ensure campaigns are data‑driven, compliant, and aligned with business priorities.Execute CRM campaigns across email, push notification, and onsite channels based on defined lifecycle strategies and templates.Support the setup, QA, and deployment of automated customer journeys, ensuring accuracy, quality, and compliance.Assist with campaign production tasks including targeting validation, asset setup, personalization logic, and link testing.Ensure all campaigns reference timely, relevant content, including local sports updates and promotional details.Monitor live campaigns for errors or issues and escalate risks or defects as needed.Support testing initiatives (A/B tests, holdouts) by assisting with setup, execution, and result tracking.Maintain campaign documentation, checklists, and production processes to support operational consistency.Partner with senior team members to review performance results and support ongoing optimization efforts.Collaborate with cross‑functional teams including Creative, BI, Marketing Operations, and Compliance to ensure smooth campaign delivery.Continuously learn CRM tools, automation capabilities, and best practices to support future growth into optimization-focused roles.Must be able to stand or sit and operate computers and other technological devices for extended periods of timeWhat You Bring to the Team  At BetMGM, we understand that each card in the deck plays a unique role in any given hand. If your experience looks a little different from what we’ve identified and you think you’ve got what it takes, we encourage you to apply for this role. Our candidates are reviewed on the basis of their skill and potential to succeed.1–3 years of experience in CRM, digital marketing, marketing operations, or a related field.Exposure to CRM or marketing automation platforms (e.g., Optimove, Salesforce Marketing Cloud, Braze, or similar).Basic understanding of lifecycle marketing concepts, customer segmentation, and automated messaging.Strong attention to detail with the ability to QA content, logic, and links effectively.Comfortable working with data to validate audiences, review performance metrics, and identify patterns.Strong organizational skills with the ability to manage multiple campaigns and deadlines.Effective communicator and collaborative team player.Interest in CRM optimization, AI agent building, automation, and AI-driven personalization.Familiarity with testing methodologies such as A/B testing.Exposure to regulated or compliance‑driven marketing environments.Understanding of sports betting, casino, or online gaming ecosystems.Curiosity and eagerness to learn new tools, technologies, and methodologies.The compensation for this position is expected to be in the range of $27.92 to $34.47, including hourly wages, bonus, vacation pay, and statutory entitlements.  Actual pay will be determined based on experience and other job-related factors permitted by law. Factors which may affect starting pay within this range may include skills, education, experience and other qualifications of the successful candidate.  This position is eligible for participation in a performance-based bonus plan.   It is a condition of employment in this position that the employee is and remains lawfully eligible to work in Canada.Gaming Compliance & Licensing RequirementsAs an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.About BetMGMBetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.BetMGM welcomes and encourages applications for people with disabilities. Accommodations are available on request for job applicants and candidates taking part in all aspects of the recruitment and selection process. Please contact leaves@betmgm.com if you need accessibility accommodation during the application process.This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.",1778146017000,"2026-05-07 11:27:32","2026-05-07T09:27:32.000Z",27,34,{"jsonldValid":27,"jsonld":1821},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Lifecycle Optimization Associate, Canada\",\"description\":\"\u003Cp>\u003Cb>Discover What’s Possible at BetMGM \u003Cbr>\u003C/b>\u003Cbr>Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.\u003Cbr>\u003Cbr>As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, Vision, Life, and Disability Insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Registered Retirement Savings Plan (RRSP), Tax Free Savings Account (TFSA), and Deferred Profit Sharing Plan (DPSP) \u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional development reimbursement and ongoing skills training opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employee resource groups \u003C/p>\u003C/li>\u003Cli>\u003Cp>Swag, ticket giveaways, and more!\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. \u003C/p>\u003Cp>\u003Cb>About the Role \u003C/b>\u003C/p>\u003Cp>\u003Cbr>As the CRM Lifecycle Optimization Associate, you will support the execution and optimization of customer lifecycle campaigns across sports, casino, and poker verticals, contributing to retention and engagement across all brands in Canada. This is a hands-on role focused on campaign execution, journey support, QA, and performance monitoring, operating within established lifecycle frameworks and automation programs. Reporting into the Manager, CRM Canada, you will help bring lifecycle strategies to life by producing campaigns accurately and consistently, ensuring journey quality, and supporting optimization efforts through testing, insights, and operational improvements. This role provides a strong foundation for learning CRM optimization, automation, and AI driven decisioning at scale.\u003C/p>\u003Cp>This role is partially remote with some in person days required in our Toronto, Ontario office.\u003C/p>\u003Cp>\u003Cb>Responsibilities \u003C/b>\u003C/p>\u003Cp>In this role you will work closely with CRM and Loyalty leadership, CRM Operations, and cross‑functional partners to ensure campaigns are data‑driven, compliant, and aligned with business priorities.\u003C/p>\u003Cul>\u003Cli>\u003Cp>Execute CRM campaigns across email, push notification, and onsite channels based on defined lifecycle strategies and templates.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support the setup, QA, and deployment of automated customer journeys, ensuring accuracy, quality, and compliance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assist with campaign production tasks including targeting validation, asset setup, personalization logic, and link testing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure all campaigns reference timely, relevant content, including local sports updates and promotional details.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor live campaigns for errors or issues and escalate risks or defects as needed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support testing initiatives (A/B tests, holdouts) by assisting with setup, execution, and result tracking.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain campaign documentation, checklists, and production processes to support operational consistency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with senior team members to review performance results and support ongoing optimization efforts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with cross‑functional teams including Creative, BI, Marketing Operations, and Compliance to ensure smooth campaign delivery.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously learn CRM tools, automation capabilities, and best practices to support future growth into optimization-focused roles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must be able to stand or sit and operate computers and other technological devices for extended periods of time\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cspan>\u003Cspan>What You Bring to the Team\u003C/span>\u003C/span>  \u003C/b>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>At BetMGM, we understand that each card in the deck plays a unique role in any given hand. If your experience looks a little different from what \u003C/span>\u003Cspan>we’ve\u003C/span> \u003Cspan>identified\u003C/span>\u003Cspan> and you think \u003C/span>\u003Cspan>you’ve\u003C/span>\u003Cspan> got what it takes, we encourage you to apply for this role. \u003C/span>\u003Cspan>Our candidates are reviewed \u003C/span>\u003Cspan>on the basis of\u003C/span>\u003Cspan> their skill and potential to succeed.\u003C/span>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cp>1–3 years of experience in CRM, digital marketing, marketing operations, or a related field.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to CRM or marketing automation platforms (e.g., Optimove, Salesforce Marketing Cloud, Braze, or similar).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Basic understanding of lifecycle marketing concepts, customer segmentation, and automated messaging.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong attention to detail with the ability to QA content, logic, and links effectively.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable working with data to validate audiences, review performance metrics, and identify patterns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong organizational skills with the ability to manage multiple campaigns and deadlines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Effective communicator and collaborative team player.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Interest in CRM optimization, AI agent building, automation, and AI-driven personalization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with testing methodologies such as A/B testing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to regulated or compliance‑driven marketing environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understanding of sports betting, casino, or online gaming ecosystems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Curiosity and eagerness to learn new tools, technologies, and methodologies.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The compensation for this position is expected to be in the range of $27.92 to $34.47, including hourly wages, bonus, vacation pay, and statutory entitlements.  Actual pay will be determined based on experience and other job-related factors permitted by law. Factors which may affect starting pay within this range may include skills, education, experience and other qualifications of the successful candidate.  This position is eligible for participation in a performance-based bonus plan.   \u003C/p>\u003Cp>It is a condition of employment in this position that the employee is and remains lawfully eligible to work in Canada.\u003Cbr>\u003Cbr>\u003Cb>Gaming Compliance & Licensing Requirements\u003C/b>\u003Cbr>\u003Cbr>As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. \u003Cbr>\u003Cbr>In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.\u003C/p>\u003Cp>\u003Cb>About BetMGM\u003C/b>\u003Cbr>\u003Cbr>BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.\u003C/p>\u003Cp>BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.\u003Cbr>\u003Cbr>BetMGM welcomes and encourages applications for people with disabilities. Accommodations are available on request for job applicants and candidates taking part in all aspects of the recruitment and selection process. Please contact leaves@betmgm.com if you need accessibility accommodation during the application process.\u003Cbr>\u003C/p>\u003Cp>This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.\u003C/p>\",\"datePosted\":\"2026-05-07T09:27:32.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Bet MGM\",\"sameAs\":\"https://promo.nj.betmgm.com/en/promo/geolocator?orh=www.betmgm.com\",\"logo\":\"https://logo.clearbit.com/promo.nj.betmgm.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Bet MGM\",\"value\":\"1717a0e8574d22b0179250f3e8413b7e2c1809bdab755a885d0ba4a4a0d17ec3\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Canada\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CA\"}}}",{"id":1823,"slug":1824,"title":276,"companyname":277,"companylogo":278,"companyTagline":279,"companyIndustry":280,"city":281,"country":14,"remote":15,"employmentType":1825,"department":18,"content_html":1826,"content_text":1827,"years":21,"createdAt":1815,"updatedAtISO":1816,"postedAtISO":1828,"hasSalary":15,"salaryMin":286,"salaryMax":435,"currency":25,"schema":1829},"561c97b9201e8caa8541a7c0008dfac8ce8f6ec95989b3beb8e4c94a345d0ea0","manager-crm-marketing-at-clear-clearme-com-1f78b5e9d8",[17],"\u003Cp>CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.\u003C/p>\n\u003Cp>Are you a customer-obsessed email marketer with a proven track record? We’re looking for a CRM Marketing Manager to own lifecycle strategy and execution for our CLEAR+ Member and Reactivation audiences. In this role, you’ll develop the lifecycle marketing roadmap and create & execute campaigns and A/B tests across email, SMS, direct mail, and mobile (push and in-app) using Iterable. You’ll be hands-on in building and executing your strategy to drive acquisition reactivation, nurture customer relationships, enhance brand loyalty, and maximize revenue.\u003C/p>\n\u003Cp>We’re seeking a data-driven lifecycle marketer with excellent reporting skills and experience collaborating with Creative, Product, and Data teams. If you’re skilled at crafting high-performing campaigns and continuously improving results, this is an opportunity to shape our digital messaging strategy.\u003C/p>\n\u003Chr>\n\n\u003Cp>\u003Cem>\u003Cstrong>What you'll do:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Use your hands-on experience building email and SMS campaigns and automations to deliver segmented, targeted, and personalized programs that drive activation, engagement, and growth against key KPIs\u003C/li>\n\u003Cli>Be an in-house expert in lifecycle marketing strategies and help shape how we improve and expand our lifecycle marketing efforts\u003C/li>\n\u003Cli>Work cross-functionally with Product and Data teams on experimentation and to continually improve our Iterable setup and ability to segment and target customers with tailored messaging\u003C/li>\n\u003Cli>Maintain a high bar for marketing creative and copy across lifecycle campaigns and proactive share-out of what’s resonating with customers\u003C/li>\n\u003Cli>Proactively monitor and report out lifecycle campaign performance, conduct A/B testing, and use data insights to continually optimize email content, timing, and strategies for maximum customer engagement and retention\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cstrong>How you'll measure success:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Statistically significant performance lift in engagement metrics (e.g., Open Rate, CTR, CVR) through continuous testing and optimization\u003C/li>\n\u003Cli>Increased Member retention and uplift in average Customer Lifetime Value (CLTV) driven by effective segmentation and targeting\u003C/li>\n\u003Cli>Reduction in churn and improvements in NPS and re-engagement rates tied directly to CRM initiatives\u003C/li>\n\u003Cli>Streamlined and scalable marketing automation infrastructure with improved delivery performance and reduced latency\u003C/li>\n\u003Cli>CRM stack integration completeness and data synchronization health across platforms\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cstrong>What you're great at:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>3+ years of experience owning and/or working in an ESP (Iterable preferred or similar platforms like Braze, Klaviyo, Cordial also welcome) \u003C/li>\n\u003Cli>Proven track record of building successful lifecycle marketing campaigns that activate new customers and increase customer lifetime value across email, SMS, direct mail, push and in-app notifications\u003C/li>\n\u003Cli>Experience collaborating cross-functionally with Product, Creative, and Data & Analytics teams\u003C/li>\n\u003Cli>Excellent skills in campaign analysis and A/B testing design with excitement to dig into the numbers and uncover insights\u003C/li>\n\u003Cli>Highly adaptable and scrappy mindset, with a willingness to experiment, take calculated risks, and think creatively to drive channel growth\u003C/li>\n\u003Cli>Up-to-date on the latest trends and best practices in lifecycle marketing strategy, technology, and channels\u003C/li>\n\u003Cli>Experience in subscription businesses is a plus\u003C/li>\n\u003Cli>HTML/CSS experience is a plus\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cstrong>How You'll be Rewarded:\u003C/strong>\u003C/em>\u003C/p>\n\u003Cp>At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. \u003C/p>\n\u003Cp>We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $110,000 - $140,000, depending on levels of skills and experience.\u003Cbr>\u003Cbr>This range represents the combined base salary and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.\u003C/p>\n\u003Cp>\u003Cem>\u003Cspan>CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cspan>We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>\u003Cspan>#LI-Onsite\u003C/span>\u003C/p>","CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.\nAre you a customer-obsessed email marketer with a proven track record? We’re looking for a CRM Marketing Manager to own lifecycle strategy and execution for our CLEAR+ Member and Reactivation audiences. In this role, you’ll develop the lifecycle marketing roadmap and create & execute campaigns and A/B tests across email, SMS, direct mail, and mobile (push and in-app) using Iterable. You’ll be hands-on in building and executing your strategy to drive acquisition reactivation, nurture customer relationships, enhance brand loyalty, and maximize revenue.\nWe’re seeking a data-driven lifecycle marketer with excellent reporting skills and experience collaborating with Creative, Product, and Data teams. If you’re skilled at crafting high-performing campaigns and continuously improving results, this is an opportunity to shape our digital messaging strategy.\n\n\nWhat you'll do:\n\nUse your hands-on experience building email and SMS campaigns and automations to deliver segmented, targeted, and personalized programs that drive activation, engagement, and growth against key KPIs\nBe an in-house expert in lifecycle marketing strategies and help shape how we improve and expand our lifecycle marketing efforts\nWork cross-functionally with Product and Data teams on experimentation and to continually improve our Iterable setup and ability to segment and target customers with tailored messaging\nMaintain a high bar for marketing creative and copy across lifecycle campaigns and proactive share-out of what’s resonating with customers\nProactively monitor and report out lifecycle campaign performance, conduct A/B testing, and use data insights to continually optimize email content, timing, and strategies for maximum customer engagement and retention\n\n\nHow you'll measure success:\n\nStatistically significant performance lift in engagement metrics (e.g., Open Rate, CTR, CVR) through continuous testing and optimization\nIncreased Member retention and uplift in average Customer Lifetime Value (CLTV) driven by effective segmentation and targeting\nReduction in churn and improvements in NPS and re-engagement rates tied directly to CRM initiatives\nStreamlined and scalable marketing automation infrastructure with improved delivery performance and reduced latency\nCRM stack integration completeness and data synchronization health across platforms\n\n\nWhat you're great at:\n\n3+ years of experience owning and/or working in an ESP (Iterable preferred or similar platforms like Braze, Klaviyo, Cordial also welcome) \nProven track record of building successful lifecycle marketing campaigns that activate new customers and increase customer lifetime value across email, SMS, direct mail, push and in-app notifications\nExperience collaborating cross-functionally with Product, Creative, and Data & Analytics teams\nExcellent skills in campaign analysis and A/B testing design with excitement to dig into the numbers and uncover insights\nHighly adaptable and scrappy mindset, with a willingness to experiment, take calculated risks, and think creatively to drive channel growth\nUp-to-date on the latest trends and best practices in lifecycle marketing strategy, technology, and channels\nExperience in subscription businesses is a plus\nHTML/CSS experience is a plus\n\n\nHow You'll be Rewarded:\nAt CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. \nWe offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $110,000 - $140,000, depending on levels of skills and experience.This range represents the combined base salary and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.\nCLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.\nWe are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.\n#LI-Onsite","2026-05-04T14:51:02.000Z",{"jsonldValid":27,"jsonld":1830},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Manager, CRM Marketing\",\"description\":\"\u003Cp>CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.\u003C/p>\\n\u003Cp>Are you a customer-obsessed email marketer with a proven track record? We’re looking for a CRM Marketing Manager to own lifecycle strategy and execution for our CLEAR+ Member and Reactivation audiences. In this role, you’ll develop the lifecycle marketing roadmap and create & execute campaigns and A/B tests across email, SMS, direct mail, and mobile (push and in-app) using Iterable. You’ll be hands-on in building and executing your strategy to drive acquisition reactivation, nurture customer relationships, enhance brand loyalty, and maximize revenue.\u003C/p>\\n\u003Cp>We’re seeking a data-driven lifecycle marketer with excellent reporting skills and experience collaborating with Creative, Product, and Data teams. If you’re skilled at crafting high-performing campaigns and continuously improving results, this is an opportunity to shape our digital messaging strategy.\u003C/p>\\n\u003Chr>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>What you'll do:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cul>\\n\u003Cli>Use your hands-on experience building email and SMS campaigns and automations to deliver segmented, targeted, and personalized programs that drive activation, engagement, and growth against key KPIs\u003C/li>\\n\u003Cli>Be an in-house expert in lifecycle marketing strategies and help shape how we improve and expand our lifecycle marketing efforts\u003C/li>\\n\u003Cli>Work cross-functionally with Product and Data teams on experimentation and to continually improve our Iterable setup and ability to segment and target customers with tailored messaging\u003C/li>\\n\u003Cli>Maintain a high bar for marketing creative and copy across lifecycle campaigns and proactive share-out of what’s resonating with customers\u003C/li>\\n\u003Cli>Proactively monitor and report out lifecycle campaign performance, conduct A/B testing, and use data insights to continually optimize email content, timing, and strategies for maximum customer engagement and retention\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>How you'll measure success:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cul>\\n\u003Cli>Statistically significant performance lift in engagement metrics (e.g., Open Rate, CTR, CVR) through continuous testing and optimization\u003C/li>\\n\u003Cli>Increased Member retention and uplift in average Customer Lifetime Value (CLTV) driven by effective segmentation and targeting\u003C/li>\\n\u003Cli>Reduction in churn and improvements in NPS and re-engagement rates tied directly to CRM initiatives\u003C/li>\\n\u003Cli>Streamlined and scalable marketing automation infrastructure with improved delivery performance and reduced latency\u003C/li>\\n\u003Cli>CRM stack integration completeness and data synchronization health across platforms\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>What you're great at:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cul>\\n\u003Cli>3+ years of experience owning and/or working in an ESP (Iterable preferred or similar platforms like Braze, Klaviyo, Cordial also welcome) \u003C/li>\\n\u003Cli>Proven track record of building successful lifecycle marketing campaigns that activate new customers and increase customer lifetime value across email, SMS, direct mail, push and in-app notifications\u003C/li>\\n\u003Cli>Experience collaborating cross-functionally with Product, Creative, and Data & Analytics teams\u003C/li>\\n\u003Cli>Excellent skills in campaign analysis and A/B testing design with excitement to dig into the numbers and uncover insights\u003C/li>\\n\u003Cli>Highly adaptable and scrappy mindset, with a willingness to experiment, take calculated risks, and think creatively to drive channel growth\u003C/li>\\n\u003Cli>Up-to-date on the latest trends and best practices in lifecycle marketing strategy, technology, and channels\u003C/li>\\n\u003Cli>Experience in subscription businesses is a plus\u003C/li>\\n\u003Cli>HTML/CSS experience is a plus\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cem>\u003Cstrong>How You'll be Rewarded:\u003C/strong>\u003C/em>\u003C/p>\\n\u003Cp>At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. \u003C/p>\\n\u003Cp>We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $110,000 - $140,000, depending on levels of skills and experience.\u003Cbr>\u003Cbr>This range represents the combined base salary and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.\u003C/p>\\n\u003Cp>\u003Cem>\u003Cspan>CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.\u003C/span>\u003C/em>\u003C/p>\\n\u003Cp>\u003Cem>\u003Cspan>We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.\u003C/span>\u003C/em>\u003C/p>\\n\u003Cp>\u003Cspan>#LI-Onsite\u003C/span>\u003C/p>\",\"datePosted\":\"2026-05-04T14:51:02.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"CLEAR (clearme.com)\",\"sameAs\":\"http://clearme.com\",\"logo\":\"https://logo.clearbit.com/clearme.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"CLEAR (clearme.com)\",\"value\":\"561c97b9201e8caa8541a7c0008dfac8ce8f6ec95989b3beb8e4c94a345d0ea0\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"New York\",\"addressRegion\":\"New York\",\"addressCountry\":\"US\"}}}",{"id":1832,"slug":1833,"title":1834,"companyname":1835,"companylogo":1836,"companyIndustry":1837,"city":1838,"country":14,"remote":15,"employmentType":1839,"department":18,"content_html":1840,"content_text":1841,"years":21,"createdAt":1815,"updatedAtISO":1816,"postedAtISO":1817,"hasSalary":15,"salaryMin":1842,"salaryMax":1843,"currency":25,"schema":1844},"d0fd10239d1681ee61a2e6f2072b41124b9efaa2e9bc6182339e36141f183e75","sr-manager-lifecycle-marketing-at-hydrafacial-4ee3da809f","Sr. Manager, Lifecycle Marketing","HydraFacial","https://logo.clearbit.com/hydrafacial.com","Medical Equipment Manufacturing","United States of America",[17],"\u003Cp>\u003Cu>\u003Cb>About Us\u003C/b>\u003C/u>\u003C/p>\u003Cp>Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.\u003C/p>\u003Cp>Every person here is a key player in our success.  We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.\u003Cbr> \u003C/p>\u003Cp>\u003Cu>\u003Cb>Job Description:\u003C/b>\u003C/u>\u003C/p>\u003Cp>The Senior Manager, Lifecycle Marketing will lead our email and SMS programs, be the HubSpot master user, and support site operations across both B2B and DTC audiences. Reporting to the head of digital marketing this role is equal parts strategist and executor - owning pipeline health, segmentation architecture, HubSpot administration, and supporting site operations for eCommerce and .com for Hydrafacial and SkinStylus plus other new systems that may be added to portfolio. You will drive measurable impact through disciplined program management, cross-functional collaboration, and a relentless focus on channel performance.\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Primary Responsibilities:\u003C/b>\u003C/p>\u003Cp>Lifecycle Marketing\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the health and performance of all lifecycle marketing programs including email, automations, and triggered communications across B2B and DTC audiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead end-to-end campaign briefing and execution, from strategy through deployment, QA, and performance reporting.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and maintain a robust A/B test-and-learn plan that drives concrete, actionable insights across send time, subject line, CTA, segmentation, and content strategy.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own monthly and quarterly email tracking and reporting; share learnings cross-functionally and build institutional knowledge for future campaign planning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor deliverability, list health, and compliance with CAN-SPAM and SMS regulations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own audience consent, preferences, and subscription management, ensuring compliant opt-in/opt-out practices across email and SMS while maintaining accurate segmentation and preference-based targeting.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage B2B & DTC audience segmentation across key lifecycle stages.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner closely with the Field team to ensure lifecycle programs align with in-market priorities and provider engagement strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assess, build, and launch an SMS channel strategy, including platform evaluation, compliance, audience planning, and phased rollout roadmap.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track and report on email performance KPIs (i.e. open rate, CTR, conversion, revenue), providing insights and recommendations to optimize campaign effectiveness.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>HubSpot Administration\u003C/p>\u003Cul>\u003Cli>\u003Cp>Serve as the HubSpot master user and platform admin, owning architecture, workflows, list management, integrations, and user governance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Sales Ops, Analytics, and IT to ensure CRM data integrity, pipeline alignment, and reporting accuracy within HubSpot.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously identify opportunities to improve automation logic, reduce manual effort, and improve lead-to-customer conversion rates through platform optimization.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Site Operations – eCommerce & .com\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with the Director of Digital Experience to build, test, and optimize landing pages that support campaign and product launch goals.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support site performance tracking and reporting across key KPIs, translating data into actionable insights to inform optimization and roadmap prioritization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support promotion setup, testing, and execution across eCommerce.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage content briefing, set up, and publishing support in partnership with creative and brand teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support the digital site roadmap and contribute to implementation planning and QA.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead the build, distribution, and synthesis of surveys to gather customer and provider insights that inform strategy.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own lead form build, testing, and ongoing optimization to improve conversion rates and data capture quality.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support digital project execution and KPI delivery by collaborating with global marketing teams and key cross-functional partners including Field, IT, Sales Ops, and Analytics.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performs other duties as assigned.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Required\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>7+ years of experience in lifecycle, CRM, or email marketing/ lead nurturing, with deep expertise in B2B program management; experience supporting sales pipeline and lead nurture is essential.\u003C/p>\u003C/li>\u003Cli>\u003Cp>HubSpot master user or admin experience required; HubSpot certification strongly preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated experience building and scaling segmentation programs across multiple subverticals.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to assess and launch new channels; SMS launch experience a strong plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical skills with experience translating data into actionable insights and clear performance reporting.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exceptional project management skills and the ability to manage multiple priorities simultaneously without dropping the ball.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent cross-functional collaboration skills; a true team player with strong work ethic and professional maturity.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in Google Analytics, Google Tag Manager, Microsoft Office/Google Suite (Excel/Sheets, PPT/Slides).\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr> \u003C/p>\u003Cp>\u003Cb>Desired\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in B2B2C, beauty, skincare, medical aesthetics, medical device or wellness industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with eCommerce platforms (Shopify or similar) and site ops workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with Salesforce or similar CRM platforms.\u003C/p>\u003C/li>\u003Cli>\u003Cp>HTML/CSS proficiency for email template work.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>We mean it when we say you’ll LOVE this role.\u003C/b>\u003C/p>\u003Cp>​Base Pay: $121,000 - $145,000 + bonus\u003C/p>\u003Cp>An employee’s pay position within the salary range will be based on several factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of HydraFacial’s total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us!\u003C/p>\u003Cp>\u003Cb>What else can you expect with HydraFacial?\u003C/b>\u003Cbr>PERKS! Benefits include: Medical insurance, dental insurance, vision insurance, FSAs, HSAs, accident insurance, pet insurance, company-paid life and AD&D insurance, company-paid long-term and short-term disability insurance, 401(k) with employer match, paid time off (PTO), and paid holidays.\u003C/p>\u003Cp>#LI-Remote\u003C/p>\u003Cp>Hydrafacial is proud to be an equal opportunity employer.  We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws.  We are committed to working with and providing accommodation to applicants with physical and mental disabilities. \u003Cbr> \u003C/p>\u003Cp>Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.\u003Cbr> \u003C/p>","About UsHydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.Every person here is a key player in our success.  We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox. Job Description:The Senior Manager, Lifecycle Marketing will lead our email and SMS programs, be the HubSpot master user, and support site operations across both B2B and DTC audiences. Reporting to the head of digital marketing this role is equal parts strategist and executor - owning pipeline health, segmentation architecture, HubSpot administration, and supporting site operations for eCommerce and .com for Hydrafacial and SkinStylus plus other new systems that may be added to portfolio. You will drive measurable impact through disciplined program management, cross-functional collaboration, and a relentless focus on channel performance.Primary Responsibilities:Lifecycle MarketingOwn the health and performance of all lifecycle marketing programs including email, automations, and triggered communications across B2B and DTC audiences.Lead end-to-end campaign briefing and execution, from strategy through deployment, QA, and performance reporting.Develop and maintain a robust A/B test-and-learn plan that drives concrete, actionable insights across send time, subject line, CTA, segmentation, and content strategy.Own monthly and quarterly email tracking and reporting; share learnings cross-functionally and build institutional knowledge for future campaign planning.Monitor deliverability, list health, and compliance with CAN-SPAM and SMS regulations.Own audience consent, preferences, and subscription management, ensuring compliant opt-in/opt-out practices across email and SMS while maintaining accurate segmentation and preference-based targeting.Manage B2B & DTC audience segmentation across key lifecycle stages.Partner closely with the Field team to ensure lifecycle programs align with in-market priorities and provider engagement strategies.Assess, build, and launch an SMS channel strategy, including platform evaluation, compliance, audience planning, and phased rollout roadmap.Track and report on email performance KPIs (i.e. open rate, CTR, conversion, revenue), providing insights and recommendations to optimize campaign effectiveness.HubSpot AdministrationServe as the HubSpot master user and platform admin, owning architecture, workflows, list management, integrations, and user governance.Partner with Sales Ops, Analytics, and IT to ensure CRM data integrity, pipeline alignment, and reporting accuracy within HubSpot.Continuously identify opportunities to improve automation logic, reduce manual effort, and improve lead-to-customer conversion rates through platform optimization.Site Operations – eCommerce & .comPartner with the Director of Digital Experience to build, test, and optimize landing pages that support campaign and product launch goals.Support site performance tracking and reporting across key KPIs, translating data into actionable insights to inform optimization and roadmap prioritization.Support promotion setup, testing, and execution across eCommerce.Manage content briefing, set up, and publishing support in partnership with creative and brand teams.Support the digital site roadmap and contribute to implementation planning and QA.Lead the build, distribution, and synthesis of surveys to gather customer and provider insights that inform strategy.Own lead form build, testing, and ongoing optimization to improve conversion rates and data capture quality.Support digital project execution and KPI delivery by collaborating with global marketing teams and key cross-functional partners including Field, IT, Sales Ops, and Analytics.Performs other duties as assigned.Required7+ years of experience in lifecycle, CRM, or email marketing/ lead nurturing, with deep expertise in B2B program management; experience supporting sales pipeline and lead nurture is essential.HubSpot master user or admin experience required; HubSpot certification strongly preferred.Demonstrated experience building and scaling segmentation programs across multiple subverticals.Proven ability to assess and launch new channels; SMS launch experience a strong plus.Strong analytical skills with experience translating data into actionable insights and clear performance reporting.Exceptional project management skills and the ability to manage multiple priorities simultaneously without dropping the ball.Excellent cross-functional collaboration skills; a true team player with strong work ethic and professional maturity.Proficiency in Google Analytics, Google Tag Manager, Microsoft Office/Google Suite (Excel/Sheets, PPT/Slides). DesiredExperience in B2B2C, beauty, skincare, medical aesthetics, medical device or wellness industries.Familiarity with eCommerce platforms (Shopify or similar) and site ops workflows.Experience with Salesforce or similar CRM platforms.HTML/CSS proficiency for email template work.We mean it when we say you’ll LOVE this role.​Base Pay: $121,000 - $145,000 + bonusAn employee’s pay position within the salary range will be based on several factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of HydraFacial’s total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us!What else can you expect with HydraFacial?PERKS! Benefits include: Medical insurance, dental insurance, vision insurance, FSAs, HSAs, accident insurance, pet insurance, company-paid life and AD&D insurance, company-paid long-term and short-term disability insurance, 401(k) with employer match, paid time off (PTO), and paid holidays.#LI-RemoteHydrafacial is proud to be an equal opportunity employer.  We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws.  We are committed to working with and providing accommodation to applicants with physical and mental disabilities.  Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.",121000,145000,{"jsonldValid":27,"jsonld":1845},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sr. Manager, Lifecycle Marketing\",\"description\":\"\u003Cp>\u003Cu>\u003Cb>About Us\u003C/b>\u003C/u>\u003C/p>\u003Cp>Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.\u003C/p>\u003Cp>Every person here is a key player in our success.  We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.\u003Cbr> \u003C/p>\u003Cp>\u003Cu>\u003Cb>Job Description:\u003C/b>\u003C/u>\u003C/p>\u003Cp>The Senior Manager, Lifecycle Marketing will lead our email and SMS programs, be the HubSpot master user, and support site operations across both B2B and DTC audiences. Reporting to the head of digital marketing this role is equal parts strategist and executor - owning pipeline health, segmentation architecture, HubSpot administration, and supporting site operations for eCommerce and .com for Hydrafacial and SkinStylus plus other new systems that may be added to portfolio. You will drive measurable impact through disciplined program management, cross-functional collaboration, and a relentless focus on channel performance.\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Primary Responsibilities:\u003C/b>\u003C/p>\u003Cp>Lifecycle Marketing\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the health and performance of all lifecycle marketing programs including email, automations, and triggered communications across B2B and DTC audiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead end-to-end campaign briefing and execution, from strategy through deployment, QA, and performance reporting.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and maintain a robust A/B test-and-learn plan that drives concrete, actionable insights across send time, subject line, CTA, segmentation, and content strategy.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own monthly and quarterly email tracking and reporting; share learnings cross-functionally and build institutional knowledge for future campaign planning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor deliverability, list health, and compliance with CAN-SPAM and SMS regulations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own audience consent, preferences, and subscription management, ensuring compliant opt-in/opt-out practices across email and SMS while maintaining accurate segmentation and preference-based targeting.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage B2B & DTC audience segmentation across key lifecycle stages.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner closely with the Field team to ensure lifecycle programs align with in-market priorities and provider engagement strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assess, build, and launch an SMS channel strategy, including platform evaluation, compliance, audience planning, and phased rollout roadmap.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track and report on email performance KPIs (i.e. open rate, CTR, conversion, revenue), providing insights and recommendations to optimize campaign effectiveness.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>HubSpot Administration\u003C/p>\u003Cul>\u003Cli>\u003Cp>Serve as the HubSpot master user and platform admin, owning architecture, workflows, list management, integrations, and user governance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Sales Ops, Analytics, and IT to ensure CRM data integrity, pipeline alignment, and reporting accuracy within HubSpot.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously identify opportunities to improve automation logic, reduce manual effort, and improve lead-to-customer conversion rates through platform optimization.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Site Operations – eCommerce & .com\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with the Director of Digital Experience to build, test, and optimize landing pages that support campaign and product launch goals.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support site performance tracking and reporting across key KPIs, translating data into actionable insights to inform optimization and roadmap prioritization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support promotion setup, testing, and execution across eCommerce.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage content briefing, set up, and publishing support in partnership with creative and brand teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support the digital site roadmap and contribute to implementation planning and QA.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead the build, distribution, and synthesis of surveys to gather customer and provider insights that inform strategy.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own lead form build, testing, and ongoing optimization to improve conversion rates and data capture quality.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support digital project execution and KPI delivery by collaborating with global marketing teams and key cross-functional partners including Field, IT, Sales Ops, and Analytics.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performs other duties as assigned.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Required\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>7+ years of experience in lifecycle, CRM, or email marketing/ lead nurturing, with deep expertise in B2B program management; experience supporting sales pipeline and lead nurture is essential.\u003C/p>\u003C/li>\u003Cli>\u003Cp>HubSpot master user or admin experience required; HubSpot certification strongly preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated experience building and scaling segmentation programs across multiple subverticals.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to assess and launch new channels; SMS launch experience a strong plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical skills with experience translating data into actionable insights and clear performance reporting.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exceptional project management skills and the ability to manage multiple priorities simultaneously without dropping the ball.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent cross-functional collaboration skills; a true team player with strong work ethic and professional maturity.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in Google Analytics, Google Tag Manager, Microsoft Office/Google Suite (Excel/Sheets, PPT/Slides).\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr> \u003C/p>\u003Cp>\u003Cb>Desired\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in B2B2C, beauty, skincare, medical aesthetics, medical device or wellness industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with eCommerce platforms (Shopify or similar) and site ops workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with Salesforce or similar CRM platforms.\u003C/p>\u003C/li>\u003Cli>\u003Cp>HTML/CSS proficiency for email template work.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>We mean it when we say you’ll LOVE this role.\u003C/b>\u003C/p>\u003Cp>​Base Pay: $121,000 - $145,000 + bonus\u003C/p>\u003Cp>An employee’s pay position within the salary range will be based on several factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of HydraFacial’s total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us!\u003C/p>\u003Cp>\u003Cb>What else can you expect with HydraFacial?\u003C/b>\u003Cbr>PERKS! Benefits include: Medical insurance, dental insurance, vision insurance, FSAs, HSAs, accident insurance, pet insurance, company-paid life and AD&D insurance, company-paid long-term and short-term disability insurance, 401(k) with employer match, paid time off (PTO), and paid holidays.\u003C/p>\u003Cp>#LI-Remote\u003C/p>\u003Cp>Hydrafacial is proud to be an equal opportunity employer.  We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws.  We are committed to working with and providing accommodation to applicants with physical and mental disabilities. \u003Cbr> \u003C/p>\u003Cp>Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.\u003Cbr> \u003C/p>\",\"datePosted\":\"2026-05-07T09:27:32.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HydraFacial\",\"sameAs\":\"http://www.hydrafacial.com\",\"logo\":\"https://logo.clearbit.com/hydrafacial.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"HydraFacial\",\"value\":\"d0fd10239d1681ee61a2e6f2072b41124b9efaa2e9bc6182339e36141f183e75\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States of America\",\"addressCountry\":\"US\"}}}",{"id":1847,"slug":1848,"title":1849,"companyname":1606,"companylogo":1607,"companyIndustry":135,"city":477,"country":478,"remote":15,"employmentType":1850,"department":18,"content_html":1851,"content_text":1852,"years":21,"createdAt":1853,"updatedAtISO":1854,"postedAtISO":1855,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":482,"schema":1856},"cacdabaad8a4a0d8ccc4b083181acfb9c7512d362a417b6b3b9d675cd5df1fdb","dynamics-crm-developer-at-telematel-eddfbcec1e","Dynamics CRM Developer",[17],"\u003Cp>\u003Cimg>\u003Cstrong>About Exeevo:\u003C/strong>\u003C/p>\u003Cp>Exeevo is a global leader in customer relationship management (CRM) solutions, purpose-built for the Life Sciences industry. Our AI-powered, cloud-based platform unifies sales, marketing, medical, and service functions, enabling pharmaceutical, biotech, and medical device organizations to connect with stakeholders in transformative and innovative ways. By leveraging advanced technologies, Exeevo empowers Life Sciences companies to redefine how they engage with healthcare professionals, patients, and other key audiences, driving growth and delivering measurable business impact.\u003C/p>\u003Cp>Serving thousands of users across pharmaceutical and medical device companies globally, Exeevo has a strong international presence with offices in China, India, Europe, and North America.\u003C/p>\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\u003Cp>We are seeking an experienced Dynamics CRM Lead Developer to join our team and drive the development, customization, and optimization of our Microsoft Dynamics 365 CRM solutions. This role requires a blend of technical expertise, design sensibility, and leadership capabilities to deliver high-quality CRM solutions that meet business requirements.\u003C/p>\u003Cp>\u003Cstrong>Key Responsibilities:\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Development & Customization\u003C/strong>\u003C/p>\u003Cp>· Develop custom solutions using .NET framework, C#, and related technologies\u003C/p>\u003Cp>· Build workflows, business rules, and automated processes within Dynamics 365\u003C/p>\u003Cp>· Integrate Dynamics CRM with external systems using Web APIs, REST services, and middleware\u003C/p>\u003Cp>· Develop custom plugins, web resources, and JavaScript customizations\u003C/p>\u003Cp>\u003Cstrong>Technical Leadership & Documentation\u003C/strong>\u003C/p>\u003Cp>· Lead the design, development, and implementation of Dynamics 365 CRM solutions\u003C/p>\u003Cp>· Conduct code reviews and ensure adherence to best practices and coding standards\u003C/p>\u003Cp>· Collaborate with stakeholders to translate business requirements into technical solutions\u003C/p>\u003Cp>· Create technical documentation and solution blueprints\u003C/p>\u003Cp>· Ensure responsive design principles and accessibility standards are met\u003C/p>\u003Cp>\u003Cstrong>Copilot Integration\u003C/strong>\u003C/p>\u003Cp>· Implement and configure Microsoft Copilot features within Dynamics 365\u003C/p>\u003Cp>· Develop AI-powered solutions and automation using Copilot capabilities\u003C/p>\u003Cp>· Stay current with Copilot updates and emerging AI functionalities\u003C/p>\u003Cp>· Train team members on Copilot best practices and implementation strategies\u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>\u003Cstrong>Experience\u003C/strong>\u003C/p>\u003Cp>· 3-5 years of hands-on experience with Microsoft Dynamics 365 CRM/Power Platform\u003C/p>\u003Cp>· Proven track record in leading CRM development projects from conception to delivery\u003C/p>\u003Cp>· Experience in enterprise-level CRM implementations and customizations\u003C/p>\u003Cp>\u003Cstrong>Mandatory Technical Skills\u003C/strong>\u003C/p>\u003Cp>· Strong .NET expertise: Proficiency in C#, ASP.NET, and .NET Framework/Core, Power Automate, and Power Apps\u003C/p>\u003Cp>· Microsoft Copilot: Working knowledge and practical experience implementing Copilot solutions\u003C/p>\u003Cp>· Dynamics 365 customization: Entities, fields, forms, views, dashboards, and security roles\u003C/p>\u003Cp>· Web technologies: JavaScript, HTML5, CSS3, TypeScript\u003C/p>\u003Cp>· Integration experience: REST APIs, SOAP, OData, Azure Service Bus\u003C/p>\u003Cp>· Database knowledge: SQL Server, FetchXML, and data modeling\u003C/p>\u003Cp>· Version control systems (Git, TFS/Azure DevOps)\u003C/p>\u003Cp>· Background in CRM business processes (Sales, Marketing, Customer Service)\u003C/p>\u003Cp>\u003Cstrong>Design & Soft Skills\u003C/strong>\u003C/p>\u003Cp>· Leadership abilities: Proven experience leading development teams\u003C/p>\u003Cp>· Lead the design, development, and implementation of Dynamics 365 CRM solutions\u003C/p>\u003Cp>· Conduct code reviews and ensure adherence to best practices and coding standards\u003C/p>\u003Cp>· Communication: Excellent verbal and written communication skills with ability to explain technical concepts to non-technical stakeholders\u003C/p>\u003Cp>· Problem-solving: Strong analytical and troubleshooting skills\u003C/p>\u003Cp>· Collaboration: Experience working in cross-functional teams with business analysts, project managers, and end-users\u003C/p>\u003Cp>· Adaptability: Ability to work in fast-paced environments and adapt to changing requirements\u003C/p>\u003Cp>\u003Cstrong>Good to have:\u003C/strong>\u003C/p>\u003Cp>· Experience with Power BI\u003C/p>\u003Cp>· Create and maintain PowerApps Component Framework (PCF) controls for enhanced user experience\u003C/p>\u003Cp>· Azure cloud platform knowledge\u003C/p>\u003Cp>· Agile/Scrum methodology experience\u003C/p>\u003Cp>· Experience with DevOps practices and CI/CD pipelines\u003C/p>\u003Cp>· Design sensibility: Experience collaborating on UX/UI design decisions\u003C/p>\u003Cp>· Understanding of Agentic AI frameworks and terminologies like RAG, VectorDB, Orchestration frameworks and agents.\u003C/p>","About Exeevo:Exeevo is a global leader in customer relationship management (CRM) solutions, purpose-built for the Life Sciences industry. Our AI-powered, cloud-based platform unifies sales, marketing, medical, and service functions, enabling pharmaceutical, biotech, and medical device organizations to connect with stakeholders in transformative and innovative ways. By leveraging advanced technologies, Exeevo empowers Life Sciences companies to redefine how they engage with healthcare professionals, patients, and other key audiences, driving growth and delivering measurable business impact.Serving thousands of users across pharmaceutical and medical device companies globally, Exeevo has a strong international presence with offices in China, India, Europe, and North America.Position Overview:We are seeking an experienced Dynamics CRM Lead Developer to join our team and drive the development, customization, and optimization of our Microsoft Dynamics 365 CRM solutions. This role requires a blend of technical expertise, design sensibility, and leadership capabilities to deliver high-quality CRM solutions that meet business requirements.Key Responsibilities:Development & Customization· Develop custom solutions using .NET framework, C#, and related technologies· Build workflows, business rules, and automated processes within Dynamics 365· Integrate Dynamics CRM with external systems using Web APIs, REST services, and middleware· Develop custom plugins, web resources, and JavaScript customizationsTechnical Leadership & Documentation· Lead the design, development, and implementation of Dynamics 365 CRM solutions· Conduct code reviews and ensure adherence to best practices and coding standards· Collaborate with stakeholders to translate business requirements into technical solutions· Create technical documentation and solution blueprints· Ensure responsive design principles and accessibility standards are metCopilot Integration· Implement and configure Microsoft Copilot features within Dynamics 365· Develop AI-powered solutions and automation using Copilot capabilities· Stay current with Copilot updates and emerging AI functionalities· Train team members on Copilot best practices and implementation strategiesRequirementsExperience· 3-5 years of hands-on experience with Microsoft Dynamics 365 CRM/Power Platform· Proven track record in leading CRM development projects from conception to delivery· Experience in enterprise-level CRM implementations and customizationsMandatory Technical Skills· Strong .NET expertise: Proficiency in C#, ASP.NET, and .NET Framework/Core, Power Automate, and Power Apps· Microsoft Copilot: Working knowledge and practical experience implementing Copilot solutions· Dynamics 365 customization: Entities, fields, forms, views, dashboards, and security roles· Web technologies: JavaScript, HTML5, CSS3, TypeScript· Integration experience: REST APIs, SOAP, OData, Azure Service Bus· Database knowledge: SQL Server, FetchXML, and data modeling· Version control systems (Git, TFS/Azure DevOps)· Background in CRM business processes (Sales, Marketing, Customer Service)Design & Soft Skills· Leadership abilities: Proven experience leading development teams· Lead the design, development, and implementation of Dynamics 365 CRM solutions· Conduct code reviews and ensure adherence to best practices and coding standards· Communication: Excellent verbal and written communication skills with ability to explain technical concepts to non-technical stakeholders· Problem-solving: Strong analytical and troubleshooting skills· Collaboration: Experience working in cross-functional teams with business analysts, project managers, and end-users· Adaptability: Ability to work in fast-paced environments and adapt to changing requirementsGood to have:· Experience with Power BI· Create and maintain PowerApps Component Framework (PCF) controls for enhanced user experience· Azure cloud platform knowledge· Agile/Scrum methodology experience· Experience with DevOps practices and CI/CD pipelines· Design sensibility: Experience collaborating on UX/UI design decisions· Understanding of Agentic AI frameworks and terminologies like RAG, VectorDB, Orchestration frameworks and agents.",1778124661000,"2026-05-07 05:32:47","2026-05-07T03:32:47.000Z",{"jsonldValid":27,"jsonld":1857},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Dynamics CRM Developer\",\"description\":\"\u003Cp>\u003Cimg>\u003Cstrong>About Exeevo:\u003C/strong>\u003C/p>\u003Cp>Exeevo is a global leader in customer relationship management (CRM) solutions, purpose-built for the Life Sciences industry. Our AI-powered, cloud-based platform unifies sales, marketing, medical, and service functions, enabling pharmaceutical, biotech, and medical device organizations to connect with stakeholders in transformative and innovative ways. By leveraging advanced technologies, Exeevo empowers Life Sciences companies to redefine how they engage with healthcare professionals, patients, and other key audiences, driving growth and delivering measurable business impact.\u003C/p>\u003Cp>Serving thousands of users across pharmaceutical and medical device companies globally, Exeevo has a strong international presence with offices in China, India, Europe, and North America.\u003C/p>\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\u003Cp>We are seeking an experienced Dynamics CRM Lead Developer to join our team and drive the development, customization, and optimization of our Microsoft Dynamics 365 CRM solutions. This role requires a blend of technical expertise, design sensibility, and leadership capabilities to deliver high-quality CRM solutions that meet business requirements.\u003C/p>\u003Cp>\u003Cstrong>Key Responsibilities:\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Development & Customization\u003C/strong>\u003C/p>\u003Cp>· Develop custom solutions using .NET framework, C#, and related technologies\u003C/p>\u003Cp>· Build workflows, business rules, and automated processes within Dynamics 365\u003C/p>\u003Cp>· Integrate Dynamics CRM with external systems using Web APIs, REST services, and middleware\u003C/p>\u003Cp>· Develop custom plugins, web resources, and JavaScript customizations\u003C/p>\u003Cp>\u003Cstrong>Technical Leadership & Documentation\u003C/strong>\u003C/p>\u003Cp>· Lead the design, development, and implementation of Dynamics 365 CRM solutions\u003C/p>\u003Cp>· Conduct code reviews and ensure adherence to best practices and coding standards\u003C/p>\u003Cp>· Collaborate with stakeholders to translate business requirements into technical solutions\u003C/p>\u003Cp>· Create technical documentation and solution blueprints\u003C/p>\u003Cp>· Ensure responsive design principles and accessibility standards are met\u003C/p>\u003Cp>\u003Cstrong>Copilot Integration\u003C/strong>\u003C/p>\u003Cp>· Implement and configure Microsoft Copilot features within Dynamics 365\u003C/p>\u003Cp>· Develop AI-powered solutions and automation using Copilot capabilities\u003C/p>\u003Cp>· Stay current with Copilot updates and emerging AI functionalities\u003C/p>\u003Cp>· Train team members on Copilot best practices and implementation strategies\u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>\u003Cstrong>Experience\u003C/strong>\u003C/p>\u003Cp>· 3-5 years of hands-on experience with Microsoft Dynamics 365 CRM/Power Platform\u003C/p>\u003Cp>· Proven track record in leading CRM development projects from conception to delivery\u003C/p>\u003Cp>· Experience in enterprise-level CRM implementations and customizations\u003C/p>\u003Cp>\u003Cstrong>Mandatory Technical Skills\u003C/strong>\u003C/p>\u003Cp>· Strong .NET expertise: Proficiency in C#, ASP.NET, and .NET Framework/Core, Power Automate, and Power Apps\u003C/p>\u003Cp>· Microsoft Copilot: Working knowledge and practical experience implementing Copilot solutions\u003C/p>\u003Cp>· Dynamics 365 customization: Entities, fields, forms, views, dashboards, and security roles\u003C/p>\u003Cp>· Web technologies: JavaScript, HTML5, CSS3, TypeScript\u003C/p>\u003Cp>· Integration experience: REST APIs, SOAP, OData, Azure Service Bus\u003C/p>\u003Cp>· Database knowledge: SQL Server, FetchXML, and data modeling\u003C/p>\u003Cp>· Version control systems (Git, TFS/Azure DevOps)\u003C/p>\u003Cp>· Background in CRM business processes (Sales, Marketing, Customer Service)\u003C/p>\u003Cp>\u003Cstrong>Design & Soft Skills\u003C/strong>\u003C/p>\u003Cp>· Leadership abilities: Proven experience leading development teams\u003C/p>\u003Cp>· Lead the design, development, and implementation of Dynamics 365 CRM solutions\u003C/p>\u003Cp>· Conduct code reviews and ensure adherence to best practices and coding standards\u003C/p>\u003Cp>· Communication: Excellent verbal and written communication skills with ability to explain technical concepts to non-technical stakeholders\u003C/p>\u003Cp>· Problem-solving: Strong analytical and troubleshooting skills\u003C/p>\u003Cp>· Collaboration: Experience working in cross-functional teams with business analysts, project managers, and end-users\u003C/p>\u003Cp>· Adaptability: Ability to work in fast-paced environments and adapt to changing requirements\u003C/p>\u003Cp>\u003Cstrong>Good to have:\u003C/strong>\u003C/p>\u003Cp>· Experience with Power BI\u003C/p>\u003Cp>· Create and maintain PowerApps Component Framework (PCF) controls for enhanced user experience\u003C/p>\u003Cp>· Azure cloud platform knowledge\u003C/p>\u003Cp>· Agile/Scrum methodology experience\u003C/p>\u003Cp>· Experience with DevOps practices and CI/CD pipelines\u003C/p>\u003Cp>· Design sensibility: Experience collaborating on UX/UI design decisions\u003C/p>\u003Cp>· Understanding of Agentic AI frameworks and terminologies like RAG, VectorDB, Orchestration frameworks and agents.\u003C/p>\",\"datePosted\":\"2026-05-07T03:32:47.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Telematel\",\"sameAs\":\"https://www.telematel.com\",\"logo\":\"https://logo.clearbit.com/telematel.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Telematel\",\"value\":\"cacdabaad8a4a0d8ccc4b083181acfb9c7512d362a417b6b3b9d675cd5df1fdb\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Bengaluru\",\"addressRegion\":\"Karnataka\",\"addressCountry\":\"IN\"}}}",{"id":1859,"slug":1860,"title":1861,"companyname":1862,"companylogo":1863,"companyTagline":1864,"companyIndustry":1865,"city":1866,"country":68,"remote":15,"employmentType":1867,"department":18,"content_html":1868,"content_text":1869,"years":21,"createdAt":1853,"updatedAtISO":1854,"postedAtISO":1855,"hasSalary":15,"salaryMin":1688,"salaryMax":1242,"currency":76,"schema":1870},"053d9c7cca1957cb8747747dcc9e4195753003fe252c767417833d958bcb3a85","senior-analyst-crm-operations-th-canada-at-popeyes-louisiana-kitchen-2763d5244d","Senior Analyst, CRM Operations, TH, Canada","Popeyes Louisiana Kitchen","https://logo.clearbit.com/popeyes.com","Love That Chicken from Popeyes","Restaurants","Corp - Toronto Corporate Office",[17],"\u003Cp>\u003Cb>Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.   \u003C/b>\u003C/p>\u003Cp>Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.\u003C/p>\u003Cp>RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.\u003C/p>\u003Cp>RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.\u003C/p>\u003Cp>The Senior Analyst, CRM Operations supports the execution of personalized customer journeys and campaigns across email, push, and in-app messaging within Adobe Journey Optimizer (AJO). This role ensures CRM campaigns are delivered on time, accurately targeted, and visually aligned to brand standards. The Senior Analyst collaborates closely with CRM, Martech, and Creative teams to operationalize CRM calendars, build simple landing pages through Sanity (CMS), and support ongoing optimization of the customer experience.\u003C/p>\u003Cp>\u003Cb>RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.\u003C/b>\u003C/p>\u003Cp>\u003Cb>Roles and Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with the CRM team to review media and campaign calendars, ensuring alignment across channels and readiness for execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build, QA, and deploy campaigns across Adobe Journey Optimizer (or similar CRM platforms) for email, push, and in-app experiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage segmentation and personalization logic within CRM tools to deliver relevant content to target audiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create and maintain simple campaign landing pages using the Sanity CMS platform.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support the setup and testing of audience triggers, dynamic content, and tracking tags for CRM campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate cross-functionally with Martech, Analytics, and Creative teams to ensure accurate and timely delivery of CRM campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Troubleshoot campaign issues, identify process improvements, and contribute to operational efficiency across CRM workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain documentation for campaign setup, deployment processes, and QA protocols.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Skills and Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>2–3 years of experience in CRM execution, digital marketing operations, or related Martech environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with Adobe Journey Optimizer, Salesforce Marketing Cloud, Braze, or similar CRM tools for campaign activation (email, push, and in-app).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working knowledge of HTML/CSS for building and editing custom email templates.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Basic understanding of data-driven targeting, segmentation, and personalization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with CMS tools such as Sanity or other modular content systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong attention to detail and organizational skills with the ability to manage multiple campaign timelines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborative mindset and ability to work with creative, analytics, and marketing teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with campaign performance metrics and willingness to support post-campaign reporting and optimization.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Exposure to Adobe Experience Platform (AEP) or other data-driven marketing ecosystems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience in retail, QSR, or consumer-facing industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understanding of QA best practices for CRM assets and journey logic\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Salary\u003C/b>\u003C/p>\u003Cp>Base salary range of $80,000.00 – $100,000.00 CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.\u003C/p>\u003Cp>This posting is for an existing vacancy.\u003C/p>\u003Cp>\u003Cbr>This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. \u003C/p>\u003Cp>Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.\u003C/p>\u003Cp>Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.\u003C/p>","Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.   Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.The Senior Analyst, CRM Operations supports the execution of personalized customer journeys and campaigns across email, push, and in-app messaging within Adobe Journey Optimizer (AJO). This role ensures CRM campaigns are delivered on time, accurately targeted, and visually aligned to brand standards. The Senior Analyst collaborates closely with CRM, Martech, and Creative teams to operationalize CRM calendars, build simple landing pages through Sanity (CMS), and support ongoing optimization of the customer experience.RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.Roles and ResponsibilitiesPartner with the CRM team to review media and campaign calendars, ensuring alignment across channels and readiness for execution.Build, QA, and deploy campaigns across Adobe Journey Optimizer (or similar CRM platforms) for email, push, and in-app experiences.Manage segmentation and personalization logic within CRM tools to deliver relevant content to target audiences.Create and maintain simple campaign landing pages using the Sanity CMS platform.Support the setup and testing of audience triggers, dynamic content, and tracking tags for CRM campaigns.Collaborate cross-functionally with Martech, Analytics, and Creative teams to ensure accurate and timely delivery of CRM campaigns.Troubleshoot campaign issues, identify process improvements, and contribute to operational efficiency across CRM workflows.Maintain documentation for campaign setup, deployment processes, and QA protocols.Required Skills and Experience2–3 years of experience in CRM execution, digital marketing operations, or related Martech environments.Hands-on experience with Adobe Journey Optimizer, Salesforce Marketing Cloud, Braze, or similar CRM tools for campaign activation (email, push, and in-app).Working knowledge of HTML/CSS for building and editing custom email templates.Basic understanding of data-driven targeting, segmentation, and personalization.Experience with CMS tools such as Sanity or other modular content systems.Strong attention to detail and organizational skills with the ability to manage multiple campaign timelines.Collaborative mindset and ability to work with creative, analytics, and marketing teams.Familiarity with campaign performance metrics and willingness to support post-campaign reporting and optimization.Preferred ExperienceExposure to Adobe Experience Platform (AEP) or other data-driven marketing ecosystems.Experience in retail, QSR, or consumer-facing industries.Understanding of QA best practices for CRM assets and journey logicSalaryBase salary range of $80,000.00 – $100,000.00 CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.This posting is for an existing vacancy.This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.",{"jsonldValid":27,"jsonld":1871},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Analyst, CRM Operations, TH, Canada\",\"description\":\"\u003Cp>\u003Cb>Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.   \u003C/b>\u003C/p>\u003Cp>Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.\u003C/p>\u003Cp>RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.\u003C/p>\u003Cp>RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.\u003C/p>\u003Cp>The Senior Analyst, CRM Operations supports the execution of personalized customer journeys and campaigns across email, push, and in-app messaging within Adobe Journey Optimizer (AJO). This role ensures CRM campaigns are delivered on time, accurately targeted, and visually aligned to brand standards. The Senior Analyst collaborates closely with CRM, Martech, and Creative teams to operationalize CRM calendars, build simple landing pages through Sanity (CMS), and support ongoing optimization of the customer experience.\u003C/p>\u003Cp>\u003Cb>RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.\u003C/b>\u003C/p>\u003Cp>\u003Cb>Roles and Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with the CRM team to review media and campaign calendars, ensuring alignment across channels and readiness for execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build, QA, and deploy campaigns across Adobe Journey Optimizer (or similar CRM platforms) for email, push, and in-app experiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage segmentation and personalization logic within CRM tools to deliver relevant content to target audiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create and maintain simple campaign landing pages using the Sanity CMS platform.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support the setup and testing of audience triggers, dynamic content, and tracking tags for CRM campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate cross-functionally with Martech, Analytics, and Creative teams to ensure accurate and timely delivery of CRM campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Troubleshoot campaign issues, identify process improvements, and contribute to operational efficiency across CRM workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain documentation for campaign setup, deployment processes, and QA protocols.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Skills and Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>2–3 years of experience in CRM execution, digital marketing operations, or related Martech environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with Adobe Journey Optimizer, Salesforce Marketing Cloud, Braze, or similar CRM tools for campaign activation (email, push, and in-app).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working knowledge of HTML/CSS for building and editing custom email templates.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Basic understanding of data-driven targeting, segmentation, and personalization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with CMS tools such as Sanity or other modular content systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong attention to detail and organizational skills with the ability to manage multiple campaign timelines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborative mindset and ability to work with creative, analytics, and marketing teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with campaign performance metrics and willingness to support post-campaign reporting and optimization.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Exposure to Adobe Experience Platform (AEP) or other data-driven marketing ecosystems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience in retail, QSR, or consumer-facing industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understanding of QA best practices for CRM assets and journey logic\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Salary\u003C/b>\u003C/p>\u003Cp>Base salary range of $80,000.00 – $100,000.00 CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.\u003C/p>\u003Cp>This posting is for an existing vacancy.\u003C/p>\u003Cp>\u003Cbr>This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. \u003C/p>\u003Cp>Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.\u003C/p>\u003Cp>Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.\u003C/p>\",\"datePosted\":\"2026-05-07T03:32:47.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Popeyes Louisiana Kitchen\",\"sameAs\":\"http://www.popeyes.com\",\"logo\":\"https://logo.clearbit.com/popeyes.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Popeyes Louisiana Kitchen\",\"value\":\"053d9c7cca1957cb8747747dcc9e4195753003fe252c767417833d958bcb3a85\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Corp - Toronto Corporate Office\",\"addressCountry\":\"CA\"}}}",{"id":1873,"slug":1874,"title":1875,"companyname":1876,"companylogo":1877,"companyIndustry":1143,"city":1878,"country":1879,"remote":15,"employmentType":1880,"department":18,"content_html":1881,"content_text":1882,"years":21,"createdAt":1853,"updatedAtISO":1883,"postedAtISO":1884,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":1885,"schema":1886},"562088cf960180f7763e3d885ccedd85f0d7774f012a60f6d8a9032bc49594cc","senior-digital-and-crm-executive-2years-contract-at-samsung-electronics-uk-510b28ee12","Senior/ Digital and CRM Executive (2years Contract)","Samsung Electronics UK","https://logo.clearbit.com/samsung.com","Mapletree Business City","Singapore",[17],"\u003Cp>\u003Cb>Position Summary\u003C/b>\u003C/p>We are seeking for a results-driven Digital and CRM executive to become a vital part of our dynamic Integrated Marketing team. \u003Cbr>In this role, you will be supporting the team in driving business growth through strategic paid media campaigns, working together with the agencies to manage and drive results across digital platforms like Google, Meta, TikTok and more. You will also play a crucial part in developing and executing CRM strategies that deepen customer relationships and enhance retention. Together as a team, your work will directly influence our marketing ROI, customer engagement and overall brand success. \u003Cbr>We are looking for an individual who is passionate about performance marketing, thrive in fast-paced digital environment and is eager to make a real impact.\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>\u003Cspan>Role and Responsibilities\u003C/span>\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cb>Performance Marketing & Paid Media \u003C/b>\u003C/p>\u003Cul>\u003Cli>Work together with agencies to strategically plan, execute and optimise multi-channel paid media campaigns across platforms such as Google Ads, Meta, TikTok, programmatic networks and other relevant digital channels \u003C/li>\u003Cli>Ability to understand key performance metrics and optimise towards CPO, ROAS, CTR, CPC and conversion rate \u003C/li>\u003Cli>Conduct A/B testing on ad creatives and copy to enhance campaign effectiveness and improve user experience \u003C/li>\u003Cli>Monitor and analyse campaign reports and translate into meaningful campaign insights to drive business decisions \u003C/li>\u003Cli>Collaborate with internal teams to ensure a seamless 360 campaign efforts for key product launches \u003C/li>\u003C/ul>\u003Cp>\u003Cb>CRM \u003C/b>\u003C/p>\u003Cul>\u003Cli>Use of CRM tools and platforms to drive customer segmentations, nurture leads and grow retention base \u003C/li>\u003Cli>Support in planning and launch CRM campaigns focused on customer retention, upselling and drive switch \u003C/li>\u003Cli>Track and analyse CRM performance trends and identifying key opportunities for improvement \u003C/li>\u003Cli>Support in maintaining database hygiene \u003C/li>\u003C/ul>\u003Cp>\u003Cb>New Programs and Campaign Management \u003C/b>\u003C/p>\u003Cul>\u003Cli>SmartThings – plan and execute full 360 campaign for SmartThings to drive and achieve overall KPIs \u003C/li>\u003Cli>Cross-Functional Collaboration with internal and external stakeholders to ensure campaign cohesion and timely execution across all touchpoints \u003C/li>\u003Cli>Maintain regular communication with senior leadership and cross-functional teams to deliver overall campaign performance updates, GTM/Optimisation plans, derive insights to shape decision-making and alignment \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Reporting and Optimisation \u003C/b>\u003C/p>\u003Cul>\u003Cli>Develop and maintain comprehensive performance dashboards and reports on a regular basis \u003C/li>\u003Cli>Stay up-to-date on emerging trends, tools and best practices in digital marketing \u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>\u003Cspan>Skills and Qualifications\u003C/span>\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>• Develops professional expertise by complying with company policies and procedures\u003C/p>\u003Cp>• Works on problems of moderate scope where analyzing situations or data requires a review on various factors\u003C/p>\u003Cp>• Exercises judgment within defined procedures and practices to determine appropriate action\u003C/p>\u003Cp>• Normally receives general instructions on routine work with detailed instructions on new projects or assignments\u003C/p>\u003Cp>• Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience\u003C/p>\u003Cp>* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.\u003C/p>","Position SummaryWe are seeking for a results-driven Digital and CRM executive to become a vital part of our dynamic Integrated Marketing team. In this role, you will be supporting the team in driving business growth through strategic paid media campaigns, working together with the agencies to manage and drive results across digital platforms like Google, Meta, TikTok and more. You will also play a crucial part in developing and executing CRM strategies that deepen customer relationships and enhance retention. Together as a team, your work will directly influence our marketing ROI, customer engagement and overall brand success. We are looking for an individual who is passionate about performance marketing, thrive in fast-paced digital environment and is eager to make a real impact.Role and ResponsibilitiesPerformance Marketing & Paid Media Work together with agencies to strategically plan, execute and optimise multi-channel paid media campaigns across platforms such as Google Ads, Meta, TikTok, programmatic networks and other relevant digital channels Ability to understand key performance metrics and optimise towards CPO, ROAS, CTR, CPC and conversion rate Conduct A/B testing on ad creatives and copy to enhance campaign effectiveness and improve user experience Monitor and analyse campaign reports and translate into meaningful campaign insights to drive business decisions Collaborate with internal teams to ensure a seamless 360 campaign efforts for key product launches CRM Use of CRM tools and platforms to drive customer segmentations, nurture leads and grow retention base Support in planning and launch CRM campaigns focused on customer retention, upselling and drive switch Track and analyse CRM performance trends and identifying key opportunities for improvement Support in maintaining database hygiene New Programs and Campaign Management SmartThings – plan and execute full 360 campaign for SmartThings to drive and achieve overall KPIs Cross-Functional Collaboration with internal and external stakeholders to ensure campaign cohesion and timely execution across all touchpoints Maintain regular communication with senior leadership and cross-functional teams to deliver overall campaign performance updates, GTM/Optimisation plans, derive insights to shape decision-making and alignment Reporting and Optimisation Develop and maintain comprehensive performance dashboards and reports on a regular basis Stay up-to-date on emerging trends, tools and best practices in digital marketing Skills and Qualifications• Develops professional expertise by complying with company policies and procedures• Works on problems of moderate scope where analyzing situations or data requires a review on various factors• Exercises judgment within defined procedures and practices to determine appropriate action• Normally receives general instructions on routine work with detailed instructions on new projects or assignments• Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.","2026-05-07 05:32:46","2026-05-07T03:32:46.000Z","SGD",{"jsonldValid":27,"jsonld":1887},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior/ Digital and CRM Executive (2years Contract)\",\"description\":\"\u003Cp>\u003Cb>Position Summary\u003C/b>\u003C/p>We are seeking for a results-driven Digital and CRM executive to become a vital part of our dynamic Integrated Marketing team. \u003Cbr>In this role, you will be supporting the team in driving business growth through strategic paid media campaigns, working together with the agencies to manage and drive results across digital platforms like Google, Meta, TikTok and more. You will also play a crucial part in developing and executing CRM strategies that deepen customer relationships and enhance retention. Together as a team, your work will directly influence our marketing ROI, customer engagement and overall brand success. \u003Cbr>We are looking for an individual who is passionate about performance marketing, thrive in fast-paced digital environment and is eager to make a real impact.\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>\u003Cspan>Role and Responsibilities\u003C/span>\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cb>Performance Marketing & Paid Media \u003C/b>\u003C/p>\u003Cul>\u003Cli>Work together with agencies to strategically plan, execute and optimise multi-channel paid media campaigns across platforms such as Google Ads, Meta, TikTok, programmatic networks and other relevant digital channels \u003C/li>\u003Cli>Ability to understand key performance metrics and optimise towards CPO, ROAS, CTR, CPC and conversion rate \u003C/li>\u003Cli>Conduct A/B testing on ad creatives and copy to enhance campaign effectiveness and improve user experience \u003C/li>\u003Cli>Monitor and analyse campaign reports and translate into meaningful campaign insights to drive business decisions \u003C/li>\u003Cli>Collaborate with internal teams to ensure a seamless 360 campaign efforts for key product launches \u003C/li>\u003C/ul>\u003Cp>\u003Cb>CRM \u003C/b>\u003C/p>\u003Cul>\u003Cli>Use of CRM tools and platforms to drive customer segmentations, nurture leads and grow retention base \u003C/li>\u003Cli>Support in planning and launch CRM campaigns focused on customer retention, upselling and drive switch \u003C/li>\u003Cli>Track and analyse CRM performance trends and identifying key opportunities for improvement \u003C/li>\u003Cli>Support in maintaining database hygiene \u003C/li>\u003C/ul>\u003Cp>\u003Cb>New Programs and Campaign Management \u003C/b>\u003C/p>\u003Cul>\u003Cli>SmartThings – plan and execute full 360 campaign for SmartThings to drive and achieve overall KPIs \u003C/li>\u003Cli>Cross-Functional Collaboration with internal and external stakeholders to ensure campaign cohesion and timely execution across all touchpoints \u003C/li>\u003Cli>Maintain regular communication with senior leadership and cross-functional teams to deliver overall campaign performance updates, GTM/Optimisation plans, derive insights to shape decision-making and alignment \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Reporting and Optimisation \u003C/b>\u003C/p>\u003Cul>\u003Cli>Develop and maintain comprehensive performance dashboards and reports on a regular basis \u003C/li>\u003Cli>Stay up-to-date on emerging trends, tools and best practices in digital marketing \u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>\u003Cspan>Skills and Qualifications\u003C/span>\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>• Develops professional expertise by complying with company policies and procedures\u003C/p>\u003Cp>• Works on problems of moderate scope where analyzing situations or data requires a review on various factors\u003C/p>\u003Cp>• Exercises judgment within defined procedures and practices to determine appropriate action\u003C/p>\u003Cp>• Normally receives general instructions on routine work with detailed instructions on new projects or assignments\u003C/p>\u003Cp>• Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience\u003C/p>\u003Cp>* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.\u003C/p>\",\"datePosted\":\"2026-05-07T03:32:46.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Samsung Electronics UK\",\"sameAs\":\"http://www.samsung.com/uk/business/\",\"logo\":\"https://logo.clearbit.com/samsung.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Samsung Electronics UK\",\"value\":\"562088cf960180f7763e3d885ccedd85f0d7774f012a60f6d8a9032bc49594cc\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Mapletree Business City\",\"addressRegion\":\"Singapore\",\"addressCountry\":\"SG\"}}}",{"id":1889,"slug":1890,"title":1891,"companyname":416,"companylogo":417,"companyTagline":418,"companyIndustry":66,"city":14,"country":14,"remote":15,"employmentType":1892,"department":18,"content_html":1893,"content_text":1894,"years":21,"createdAt":1853,"updatedAtISO":1883,"postedAtISO":1895,"hasSalary":15,"salaryMin":1242,"salaryMax":435,"currency":25,"schema":1896},"4b5f9c06f17ed6d909252dde44629c2631ebfd8bf30758ccf9ae8d0097cd1d16","senior-lifecycle-marketing-manager-bankrate-at-red-ventures-de4d041b23","Senior Lifecycle Marketing Manager | Bankrate",[17],"\u003Cp>\u003Cstrong>\u003Cem>*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. \u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.\u003C/p>\n\u003Cp>We're looking for a Senior Lifecycle Marketing Manager to own end-to-end execution across assigned lifecycle channels — driving measurable performance through smart automation, rigorous experimentation, and data-backed creative strategy. This is a high-impact individual contributor role for someone who is equally comfortable designing a multi-step journey and presenting their channel results to senior leadership. You'll work closely with the Director of Lifecycle Marketing to execute on the roadmap — but you'll own your channels, bring your own hypotheses, and be accountable for results. This isn't a coordinator role. You'll be expected to diagnose complex problems, move quickly, and raise the bar for how Bankrate communicates with its users.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Channel ownership — \u003C/strong>Own the full campaign lifecycle for your assigned channels — from strategy and segmentation through build, QA, deployment, and post-send analysis. Diagnose and resolve complex delivery issues (CPL spikes, CVR drops, approval rejections) before they affect KPIs.\u003C/li>\n\u003Cli>\u003Cstrong>Journey architecture — \u003C/strong>Design and manage multi-step, trigger-based lifecycle journeys in Iterable. Build event-driven workflows that respond to user behavior in real time. Document your logic, segment definitions, and decision trees so the team can learn from and replicate your approaches.\u003C/li>\n\u003Cli>\u003Cstrong>Creative strategy & briefs — \u003C/strong>Lead creative strategy for your channels — using performance data to develop testable hypotheses on hooks, CTAs, and formats. Translate data into clear, actionable creative briefs that reduce revision cycles and ship faster.\u003C/li>\n\u003Cli>\u003Cstrong>Attribution & reporting — \u003C/strong>Design and maintain attribution frameworks and custom dashboards for your channels. Evaluate platform-reported metrics against internal attribution to surface discrepancies, guide budget decisions, and reduce over-attribution.\u003C/li>\n\u003Cli>\u003Cstrong>Structured experimentation — \u003C/strong>Design and execute multi-variable experiments (creative x audience x placement) with proper holdout groups. Translate test results into playbooks that improve CVR and can be reused across the team's broader channel suite.\u003C/li>\n\u003Cli>\u003Cstrong>Performance diagnosis — \u003C/strong>When something breaks — a CPL spike, sudden CVR drop, unexplained churn — you're the first one to form a hypothesis and test a fix. You thrive in ambiguity and use data to move fast with limited information\u003C/li>\n\u003Cli>\u003Cstrong>Integrate AI into your workflow — \u003C/strong>Use AI tools consistently to accelerate campaign work — drafting copy, building performance reports, generating test hypotheses, or structuring briefs. Evaluate AI outputs critically before publishing. Document where AI creates real leverage and share those approaches with the broader team.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Lifecycle channel expertise — \u003C/strong>4–7 years owning lifecycle marketing campaigns with direct accountability for performance. Experience managing email, push, or SMS channels end-to-end in a platform like Iterable, Braze, or similar.\u003C/li>\n\u003Cli>\u003Cstrong>Strong Iterable proficiency — \u003C/strong>You can build multi-step journeys, configure event-triggered workflows, set up dynamic segmentation, and troubleshoot delivery issues without engineering support.\u003C/li>\n\u003Cli>\u003Cstrong>Analytical mindset — \u003C/strong>You design experiments with proper holdouts, evaluate results with statistical awareness, and can build a dashboard or attribution model that stakeholders actually trust. You catch discrepancies in platform data.\u003C/li>\n\u003Cli>\u003Cstrong>Creative operator — \u003C/strong>You can write a strong brief, give useful creative feedback, and identify what’s driving a performance change at the copy or format level. You view creative as a performance lever, not an afterthought.\u003C/li>\n\u003Cli>\u003Cstrong>Structured project runner — \u003C/strong>You manage multiple workstreams simultaneously without dropping details. You own timelines, flag risks early, and keep stakeholders aligned without needing heavy oversight.\u003C/li>\n\u003Cli>\u003Cstrong>Clear communicator — \u003C/strong>You write and present with clarity. You can take a complex performance story and distill it into a crisp recommendation for a senior leader.\u003C/li>\n\u003Cli>\u003Cstrong>AI-forward practitioner — \u003C/strong>You actively use AI tools in your day-to-day work and have a point of view on where they add real value versus where human judgment is irreplaceable.\u003C/li>\n\u003Cli>\u003Cstrong>High ownership mentality — \u003C/strong>You hold yourself accountable to outcomes, not just outputs. You follow through, communicate proactively, and don’t wait to be asked.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation: \u003C/strong>\u003C/p>\n\u003Cp>This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\u003C/p>\n\u003Cul>\n\u003Cli>Total Cash Compensation Range: $100,000 – $140,000 per year\u003C/li>\n\u003C/ul>\n\u003Cp>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\u003C/p>\n\u003Cul>\n\u003Cli>Health Insurance Coverage (medical, dental, and vision)\u003C/li>\n\u003Cli>Life Insurance\u003C/li>\n\u003Cli>Short and Long-Term Disability Insurance\u003C/li>\n\u003Cli>Flexible Spending Accounts\u003C/li>\n\u003Cli>Holiday Pay\u003C/li>\n\u003Cli>401(k) with match\u003C/li>\n\u003Cli>Employee Assistance Program\u003C/li>\n\u003Cli>Paid Parental Bonding Benefit Program\u003C/li>\n\u003Cli>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We Are:\u003C/strong>\u003C/p>\n\u003Cp>Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through  omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.\u003C/p>\n\u003Cp>Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \u003C/p>\n\u003Cp>We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \u003C/p>\n\u003Cp>If you are based in California, we encourage you to read this important information for California residents linked here.\u003C/p>\n\u003Cp>#br\u003Cbr>#li-sf1\u003C/p>\n\u003Cp>At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\u003C/p>\n\u003Cp>For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!\u003C/p>\u003Cp>Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \u003C/p>\n\u003Cp>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.\u003C/p>","*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. \nFor the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.\nWe're looking for a Senior Lifecycle Marketing Manager to own end-to-end execution across assigned lifecycle channels — driving measurable performance through smart automation, rigorous experimentation, and data-backed creative strategy. This is a high-impact individual contributor role for someone who is equally comfortable designing a multi-step journey and presenting their channel results to senior leadership. You'll work closely with the Director of Lifecycle Marketing to execute on the roadmap — but you'll own your channels, bring your own hypotheses, and be accountable for results. This isn't a coordinator role. You'll be expected to diagnose complex problems, move quickly, and raise the bar for how Bankrate communicates with its users.\nWhat You’ll Do:\n\nChannel ownership — Own the full campaign lifecycle for your assigned channels — from strategy and segmentation through build, QA, deployment, and post-send analysis. Diagnose and resolve complex delivery issues (CPL spikes, CVR drops, approval rejections) before they affect KPIs.\nJourney architecture — Design and manage multi-step, trigger-based lifecycle journeys in Iterable. Build event-driven workflows that respond to user behavior in real time. Document your logic, segment definitions, and decision trees so the team can learn from and replicate your approaches.\nCreative strategy & briefs — Lead creative strategy for your channels — using performance data to develop testable hypotheses on hooks, CTAs, and formats. Translate data into clear, actionable creative briefs that reduce revision cycles and ship faster.\nAttribution & reporting — Design and maintain attribution frameworks and custom dashboards for your channels. Evaluate platform-reported metrics against internal attribution to surface discrepancies, guide budget decisions, and reduce over-attribution.\nStructured experimentation — Design and execute multi-variable experiments (creative x audience x placement) with proper holdout groups. Translate test results into playbooks that improve CVR and can be reused across the team's broader channel suite.\nPerformance diagnosis — When something breaks — a CPL spike, sudden CVR drop, unexplained churn — you're the first one to form a hypothesis and test a fix. You thrive in ambiguity and use data to move fast with limited information\nIntegrate AI into your workflow — Use AI tools consistently to accelerate campaign work — drafting copy, building performance reports, generating test hypotheses, or structuring briefs. Evaluate AI outputs critically before publishing. Document where AI creates real leverage and share those approaches with the broader team.\n\nWhat We’re Looking For:\n\nLifecycle channel expertise — 4–7 years owning lifecycle marketing campaigns with direct accountability for performance. Experience managing email, push, or SMS channels end-to-end in a platform like Iterable, Braze, or similar.\nStrong Iterable proficiency — You can build multi-step journeys, configure event-triggered workflows, set up dynamic segmentation, and troubleshoot delivery issues without engineering support.\nAnalytical mindset — You design experiments with proper holdouts, evaluate results with statistical awareness, and can build a dashboard or attribution model that stakeholders actually trust. You catch discrepancies in platform data.\nCreative operator — You can write a strong brief, give useful creative feedback, and identify what’s driving a performance change at the copy or format level. You view creative as a performance lever, not an afterthought.\nStructured project runner — You manage multiple workstreams simultaneously without dropping details. You own timelines, flag risks early, and keep stakeholders aligned without needing heavy oversight.\nClear communicator — You write and present with clarity. You can take a complex performance story and distill it into a crisp recommendation for a senior leader.\nAI-forward practitioner — You actively use AI tools in your day-to-day work and have a point of view on where they add real value versus where human judgment is irreplaceable.\nHigh ownership mentality — You hold yourself accountable to outcomes, not just outputs. You follow through, communicate proactively, and don’t wait to be asked.\n\nCompensation: \nThis range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\n\nTotal Cash Compensation Range: $100,000 – $140,000 per year\n\nAdditionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\n\nHealth Insurance Coverage (medical, dental, and vision)\nLife Insurance\nShort and Long-Term Disability Insurance\nFlexible Spending Accounts\nHoliday Pay\n401(k) with match\nEmployee Assistance Program\nPaid Parental Bonding Benefit Program\nFlexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\n\nWho We Are:\nBankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through  omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.\nRed Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \nWe are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \nIf you are based in California, we encourage you to read this important information for California residents linked here.\n#br#li-sf1\nAt Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\nFor more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \nQuestions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.","2026-05-01T19:59:39.000Z",{"jsonldValid":27,"jsonld":1897},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Lifecycle Marketing Manager | Bankrate\",\"description\":\"\u003Cp>\u003Cstrong>\u003Cem>*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. \u003C/em>\u003C/strong>\u003C/p>\\n\u003Cp>For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.\u003C/p>\\n\u003Cp>We're looking for a Senior Lifecycle Marketing Manager to own end-to-end execution across assigned lifecycle channels — driving measurable performance through smart automation, rigorous experimentation, and data-backed creative strategy. This is a high-impact individual contributor role for someone who is equally comfortable designing a multi-step journey and presenting their channel results to senior leadership. You'll work closely with the Director of Lifecycle Marketing to execute on the roadmap — but you'll own your channels, bring your own hypotheses, and be accountable for results. This isn't a coordinator role. You'll be expected to diagnose complex problems, move quickly, and raise the bar for how Bankrate communicates with its users.\u003C/p>\\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Channel ownership — \u003C/strong>Own the full campaign lifecycle for your assigned channels — from strategy and segmentation through build, QA, deployment, and post-send analysis. Diagnose and resolve complex delivery issues (CPL spikes, CVR drops, approval rejections) before they affect KPIs.\u003C/li>\\n\u003Cli>\u003Cstrong>Journey architecture — \u003C/strong>Design and manage multi-step, trigger-based lifecycle journeys in Iterable. Build event-driven workflows that respond to user behavior in real time. Document your logic, segment definitions, and decision trees so the team can learn from and replicate your approaches.\u003C/li>\\n\u003Cli>\u003Cstrong>Creative strategy & briefs — \u003C/strong>Lead creative strategy for your channels — using performance data to develop testable hypotheses on hooks, CTAs, and formats. Translate data into clear, actionable creative briefs that reduce revision cycles and ship faster.\u003C/li>\\n\u003Cli>\u003Cstrong>Attribution & reporting — \u003C/strong>Design and maintain attribution frameworks and custom dashboards for your channels. Evaluate platform-reported metrics against internal attribution to surface discrepancies, guide budget decisions, and reduce over-attribution.\u003C/li>\\n\u003Cli>\u003Cstrong>Structured experimentation — \u003C/strong>Design and execute multi-variable experiments (creative x audience x placement) with proper holdout groups. Translate test results into playbooks that improve CVR and can be reused across the team's broader channel suite.\u003C/li>\\n\u003Cli>\u003Cstrong>Performance diagnosis — \u003C/strong>When something breaks — a CPL spike, sudden CVR drop, unexplained churn — you're the first one to form a hypothesis and test a fix. You thrive in ambiguity and use data to move fast with limited information\u003C/li>\\n\u003Cli>\u003Cstrong>Integrate AI into your workflow — \u003C/strong>Use AI tools consistently to accelerate campaign work — drafting copy, building performance reports, generating test hypotheses, or structuring briefs. Evaluate AI outputs critically before publishing. Document where AI creates real leverage and share those approaches with the broader team.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Lifecycle channel expertise — \u003C/strong>4–7 years owning lifecycle marketing campaigns with direct accountability for performance. Experience managing email, push, or SMS channels end-to-end in a platform like Iterable, Braze, or similar.\u003C/li>\\n\u003Cli>\u003Cstrong>Strong Iterable proficiency — \u003C/strong>You can build multi-step journeys, configure event-triggered workflows, set up dynamic segmentation, and troubleshoot delivery issues without engineering support.\u003C/li>\\n\u003Cli>\u003Cstrong>Analytical mindset — \u003C/strong>You design experiments with proper holdouts, evaluate results with statistical awareness, and can build a dashboard or attribution model that stakeholders actually trust. You catch discrepancies in platform data.\u003C/li>\\n\u003Cli>\u003Cstrong>Creative operator — \u003C/strong>You can write a strong brief, give useful creative feedback, and identify what’s driving a performance change at the copy or format level. You view creative as a performance lever, not an afterthought.\u003C/li>\\n\u003Cli>\u003Cstrong>Structured project runner — \u003C/strong>You manage multiple workstreams simultaneously without dropping details. You own timelines, flag risks early, and keep stakeholders aligned without needing heavy oversight.\u003C/li>\\n\u003Cli>\u003Cstrong>Clear communicator — \u003C/strong>You write and present with clarity. You can take a complex performance story and distill it into a crisp recommendation for a senior leader.\u003C/li>\\n\u003Cli>\u003Cstrong>AI-forward practitioner — \u003C/strong>You actively use AI tools in your day-to-day work and have a point of view on where they add real value versus where human judgment is irreplaceable.\u003C/li>\\n\u003Cli>\u003Cstrong>High ownership mentality — \u003C/strong>You hold yourself accountable to outcomes, not just outputs. You follow through, communicate proactively, and don’t wait to be asked.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Compensation: \u003C/strong>\u003C/p>\\n\u003Cp>This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\u003C/p>\\n\u003Cul>\\n\u003Cli>Total Cash Compensation Range: $100,000 – $140,000 per year\u003C/li>\\n\u003C/ul>\\n\u003Cp>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\u003C/p>\\n\u003Cul>\\n\u003Cli>Health Insurance Coverage (medical, dental, and vision)\u003C/li>\\n\u003Cli>Life Insurance\u003C/li>\\n\u003Cli>Short and Long-Term Disability Insurance\u003C/li>\\n\u003Cli>Flexible Spending Accounts\u003C/li>\\n\u003Cli>Holiday Pay\u003C/li>\\n\u003Cli>401(k) with match\u003C/li>\\n\u003Cli>Employee Assistance Program\u003C/li>\\n\u003Cli>Paid Parental Bonding Benefit Program\u003C/li>\\n\u003Cli>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Who We Are:\u003C/strong>\u003C/p>\\n\u003Cp>Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through  omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.\u003C/p>\\n\u003Cp>Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \u003C/p>\\n\u003Cp>We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \u003C/p>\\n\u003Cp>If you are based in California, we encourage you to read this important information for California residents linked here.\u003C/p>\\n\u003Cp>#br\u003Cbr>#li-sf1\u003C/p>\\n\u003Cp>At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\u003C/p>\\n\u003Cp>For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!\u003C/p>\u003Cp>Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \u003C/p>\\n\u003Cp>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.\u003C/p>\",\"datePosted\":\"2026-05-01T19:59:39.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Red Ventures\",\"sameAs\":\"http://www.redventures.com\",\"logo\":\"https://logo.clearbit.com/redventures.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Red Ventures\",\"value\":\"4b5f9c06f17ed6d909252dde44629c2631ebfd8bf30758ccf9ae8d0097cd1d16\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":1899,"slug":1900,"title":1901,"companyname":1902,"companylogo":1903,"companyTagline":1904,"companyIndustry":1395,"city":446,"country":88,"remote":27,"employmentType":1905,"department":18,"content_html":1906,"content_text":1907,"years":21,"createdAt":1908,"updatedAtISO":1854,"postedAtISO":1909,"hasSalary":15,"salaryMin":143,"salaryMax":286,"currency":25,"schema":1910},"48fd4ca562c39c3bcb9c8f7de5c9dc3579b3b5eb93e9c75e1a65ce786ebcbb09","manager-lifecycle-marketing-operations-at-oshi-health-f0030a2420","Manager, Lifecycle Marketing Operations","Oshi Health","https://logo.clearbit.com/oshihealth.com","Whole-person, virtual-first, value-based care for gastrointestinal (GI) conditions and digestive health",[17],"\u003Ch1>\u003Cstrong>Manager, Lifecycle Marketing Operations \u003C/strong>\u003C/h1>\n\u003Cp>\u003Cstrong>Those looking to take a step up in their career highly encouraged to apply! \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Reports To:\u003C/strong> Senior Manager, Lifecycle Marketing\u003Cbr>\u003Cstrong>Locations Hiring From:\u003C/strong> Arizona, Colorado, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Missouri, New Hampshire, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, and Wisconsin. \u003Cbr>\u003Cstrong>Employment Type:\u003C/strong> Full-Time\u003C/p>\n\u003Ch2>\u003Cstrong>Role Overview\u003C/strong>\u003C/h2>\n\u003Cp>As our Lifecycle Marketing Operations Manager, you'll play a key role in Oshi Health's patient marketing engine, ensuring our patients receive the right message at the right time in their care journey. You’ll serve as the subject matter expert in the systems that enable our outreach,  supporting omnichannel patient journeys from awareness through enrollment and retention. \u003C/p>\n\u003Cp>\u003Cstrong>What You'll Do — Key Responsibilities\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Build and manage end-to-end patient outreach journeys in Braze, driving patient enrollment, engagement, and retention\u003C/li>\n\u003Cli>Collaborate cross-functionally with data engineering, product and account teams teams to ensure campaign logic, data fields, and workflows support both business and operational goals\u003C/li>\n\u003Cli>Monitor performance across engagement, conversion, and retention metrics. Helping translate CRM  impact on core business OKRs\u003C/li>\n\u003Cli>Proactively identify operational challenges and opportunities and support developing the solution in partnership with cross-functional partners\u003C/li>\n\u003Cli>Maintain CRM infrastructure and integrations, with support from data and engineering\u003C/li>\n\u003Cli>Act as a technical owner for the lifecycle programs you build, ensuring QA, accurate targeting, and clean reporting\u003C/li>\n\u003Cli>Leverage advanced personalization, including Liquid logic, dynamic content, and nuanced targeting\u003C/li>\n\u003Cli>Help define and evolve best-in-class CRM operating procedures, including day-to-day operability and long-term, strategic goals\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We're Looking For — Qualifications & Requirements\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Required\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>4+ years of experience in CRM, email, or marketing operations\u003C/li>\n\u003Cli>Strong hands-on experience with marketing automation platforms like Braze,Customer.io, Klaviyo & Iterable; Braze experience preferred\u003C/li>\n\u003Cli>Proficient in HTML & CSS\u003C/li>\n\u003Cli>Fluency in CRM best practices, personalization, conditional logic, and experimentation frameworks\u003C/li>\n\u003Cli>Familiarity with tools like Figma, Jira, Metabase, and Fullstory\u003C/li>\n\u003Cli>Strong hands-on execution skills—you're comfortable owning a project from start to finish\u003C/li>\n\u003Cli>Analytical mindset: comfortable building reports and interpreting CRM performance data\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience managing and monitoring email domain health across warm and cold outreach\u003C/li>\n\u003Cli>Experience working in digital health, a regulated industry, or another trust-driven consumer category\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Compensation & Benefits\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Salary Range:\u003C/strong> $90,000-110,000 commensurate with experience plus bonus and equity\u003C/li>\n\u003Cli>\u003Cstrong>Health Benefits:\u003C/strong> 90% employee premiums paid for medical, dental, and vision coverage\u003C/li>\n\u003Cli>\u003Cstrong>Time Off:\u003C/strong> Flexible PTO + paid holidays + 1 floating holiday\u003C/li>\n\u003Cli>\u003Cstrong>Retirement:\u003C/strong> Eligibility to contribute to 401(k)\u003C/li>\n\u003Cli>\u003Cstrong>Work Style:\u003C/strong> Remote-first flexibility\u003C/li>\n\u003Cli>\u003Cstrong>Growth:\u003C/strong> Professional development support as we scale\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>About Oshi Health\u003C/strong>\u003C/h2>\n\u003Cp>Oshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.\u003C/p>\n\u003Cp>Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.\u003C/p>\n\u003Cp>We take time to get to know each patient, develop a personalized care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.\u003C/p>\n\u003Cp>\u003Cstrong>For Every Oshi Team Member We Want:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Genuine passion for improving patient lives and transforming GI care\u003C/li>\n\u003Cli>Strong communication skills and emotional intelligence\u003C/li>\n\u003Cli>Comfort in a fast-paced, remote-first, mission-driven environment\u003C/li>\n\u003C/ul>\u003Cp>Compensation Range\u003C/p>\u003Cp>$90,000—$110,000 USD\u003C/p>\n\u003Cp>Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.\u003C/p>\n\u003Cp>Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.\u003Cbr>\u003Cbr>Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.\u003C/p>\n\u003Cp>This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.\u003C/p>\n\u003Cp>For more information, visit us at www.oshihealth.com  \u003C/p>\n\u003Cp>\u003Cstrong>\u003Cspan>Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we’ll confirm whether\u003C/span>\u003Cspan> you’re engaging with one of our Oshi teammates!\u003C/span>\u003C/strong>\u003C/p>","Manager, Lifecycle Marketing Operations \nThose looking to take a step up in their career highly encouraged to apply! \nReports To: Senior Manager, Lifecycle MarketingLocations Hiring From: Arizona, Colorado, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Missouri, New Hampshire, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, and Wisconsin. Employment Type: Full-Time\nRole Overview\nAs our Lifecycle Marketing Operations Manager, you'll play a key role in Oshi Health's patient marketing engine, ensuring our patients receive the right message at the right time in their care journey. You’ll serve as the subject matter expert in the systems that enable our outreach,  supporting omnichannel patient journeys from awareness through enrollment and retention. \nWhat You'll Do — Key Responsibilities\n\nBuild and manage end-to-end patient outreach journeys in Braze, driving patient enrollment, engagement, and retention\nCollaborate cross-functionally with data engineering, product and account teams teams to ensure campaign logic, data fields, and workflows support both business and operational goals\nMonitor performance across engagement, conversion, and retention metrics. Helping translate CRM  impact on core business OKRs\nProactively identify operational challenges and opportunities and support developing the solution in partnership with cross-functional partners\nMaintain CRM infrastructure and integrations, with support from data and engineering\nAct as a technical owner for the lifecycle programs you build, ensuring QA, accurate targeting, and clean reporting\nLeverage advanced personalization, including Liquid logic, dynamic content, and nuanced targeting\nHelp define and evolve best-in-class CRM operating procedures, including day-to-day operability and long-term, strategic goals\n\nWhat We're Looking For — Qualifications & Requirements\nRequired\n\n4+ years of experience in CRM, email, or marketing operations\nStrong hands-on experience with marketing automation platforms like Braze,Customer.io, Klaviyo & Iterable; Braze experience preferred\nProficient in HTML & CSS\nFluency in CRM best practices, personalization, conditional logic, and experimentation frameworks\nFamiliarity with tools like Figma, Jira, Metabase, and Fullstory\nStrong hands-on execution skills—you're comfortable owning a project from start to finish\nAnalytical mindset: comfortable building reports and interpreting CRM performance data\n\nPreferred\n\nExperience managing and monitoring email domain health across warm and cold outreach\nExperience working in digital health, a regulated industry, or another trust-driven consumer category\n\nCompensation & Benefits\n\nSalary Range: $90,000-110,000 commensurate with experience plus bonus and equity\nHealth Benefits: 90% employee premiums paid for medical, dental, and vision coverage\nTime Off: Flexible PTO + paid holidays + 1 floating holiday\nRetirement: Eligibility to contribute to 401(k)\nWork Style: Remote-first flexibility\nGrowth: Professional development support as we scale\n\nAbout Oshi Health\nOshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.\nOshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.\nWe take time to get to know each patient, develop a personalized care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.\nFor Every Oshi Team Member We Want:\n\nGenuine passion for improving patient lives and transforming GI care\nStrong communication skills and emotional intelligence\nComfort in a fast-paced, remote-first, mission-driven environment\nCompensation Range$90,000—$110,000 USD\nNote: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.\nOshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.\nThis practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.\nFor more information, visit us at www.oshihealth.com  \nOshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we’ll confirm whether you’re engaging with one of our Oshi teammates!",1778124660000,"2026-05-06T19:08:11.000Z",{"jsonldValid":27,"jsonld":1911},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Manager, Lifecycle Marketing Operations\",\"description\":\"\u003Ch1>\u003Cstrong>Manager, Lifecycle Marketing Operations \u003C/strong>\u003C/h1>\\n\u003Cp>\u003Cstrong>Those looking to take a step up in their career highly encouraged to apply! \u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>Reports To:\u003C/strong> Senior Manager, Lifecycle Marketing\u003Cbr>\u003Cstrong>Locations Hiring From:\u003C/strong> Arizona, Colorado, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Missouri, New Hampshire, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, and Wisconsin. \u003Cbr>\u003Cstrong>Employment Type:\u003C/strong> Full-Time\u003C/p>\\n\u003Ch2>\u003Cstrong>Role Overview\u003C/strong>\u003C/h2>\\n\u003Cp>As our Lifecycle Marketing Operations Manager, you'll play a key role in Oshi Health's patient marketing engine, ensuring our patients receive the right message at the right time in their care journey. You’ll serve as the subject matter expert in the systems that enable our outreach,  supporting omnichannel patient journeys from awareness through enrollment and retention. \u003C/p>\\n\u003Cp>\u003Cstrong>What You'll Do — Key Responsibilities\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Build and manage end-to-end patient outreach journeys in Braze, driving patient enrollment, engagement, and retention\u003C/li>\\n\u003Cli>Collaborate cross-functionally with data engineering, product and account teams teams to ensure campaign logic, data fields, and workflows support both business and operational goals\u003C/li>\\n\u003Cli>Monitor performance across engagement, conversion, and retention metrics. Helping translate CRM  impact on core business OKRs\u003C/li>\\n\u003Cli>Proactively identify operational challenges and opportunities and support developing the solution in partnership with cross-functional partners\u003C/li>\\n\u003Cli>Maintain CRM infrastructure and integrations, with support from data and engineering\u003C/li>\\n\u003Cli>Act as a technical owner for the lifecycle programs you build, ensuring QA, accurate targeting, and clean reporting\u003C/li>\\n\u003Cli>Leverage advanced personalization, including Liquid logic, dynamic content, and nuanced targeting\u003C/li>\\n\u003Cli>Help define and evolve best-in-class CRM operating procedures, including day-to-day operability and long-term, strategic goals\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What We're Looking For — Qualifications & Requirements\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>Required\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>4+ years of experience in CRM, email, or marketing operations\u003C/li>\\n\u003Cli>Strong hands-on experience with marketing automation platforms like Braze,Customer.io, Klaviyo & Iterable; Braze experience preferred\u003C/li>\\n\u003Cli>Proficient in HTML & CSS\u003C/li>\\n\u003Cli>Fluency in CRM best practices, personalization, conditional logic, and experimentation frameworks\u003C/li>\\n\u003Cli>Familiarity with tools like Figma, Jira, Metabase, and Fullstory\u003C/li>\\n\u003Cli>Strong hands-on execution skills—you're comfortable owning a project from start to finish\u003C/li>\\n\u003Cli>Analytical mindset: comfortable building reports and interpreting CRM performance data\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Preferred\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Experience managing and monitoring email domain health across warm and cold outreach\u003C/li>\\n\u003Cli>Experience working in digital health, a regulated industry, or another trust-driven consumer category\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>Compensation & Benefits\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Salary Range:\u003C/strong> $90,000-110,000 commensurate with experience plus bonus and equity\u003C/li>\\n\u003Cli>\u003Cstrong>Health Benefits:\u003C/strong> 90% employee premiums paid for medical, dental, and vision coverage\u003C/li>\\n\u003Cli>\u003Cstrong>Time Off:\u003C/strong> Flexible PTO + paid holidays + 1 floating holiday\u003C/li>\\n\u003Cli>\u003Cstrong>Retirement:\u003C/strong> Eligibility to contribute to 401(k)\u003C/li>\\n\u003Cli>\u003Cstrong>Work Style:\u003C/strong> Remote-first flexibility\u003C/li>\\n\u003Cli>\u003Cstrong>Growth:\u003C/strong> Professional development support as we scale\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>About Oshi Health\u003C/strong>\u003C/h2>\\n\u003Cp>Oshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.\u003C/p>\\n\u003Cp>Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.\u003C/p>\\n\u003Cp>We take time to get to know each patient, develop a personalized care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.\u003C/p>\\n\u003Cp>\u003Cstrong>For Every Oshi Team Member We Want:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Genuine passion for improving patient lives and transforming GI care\u003C/li>\\n\u003Cli>Strong communication skills and emotional intelligence\u003C/li>\\n\u003Cli>Comfort in a fast-paced, remote-first, mission-driven environment\u003C/li>\\n\u003C/ul>\u003Cp>Compensation Range\u003C/p>\u003Cp>$90,000—$110,000 USD\u003C/p>\\n\u003Cp>Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.\u003C/p>\\n\u003Cp>Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.\u003Cbr>\u003Cbr>Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.\u003C/p>\\n\u003Cp>This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.\u003C/p>\\n\u003Cp>For more information, visit us at www.oshihealth.com  \u003C/p>\\n\u003Cp>\u003Cstrong>\u003Cspan>Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we’ll confirm whether\u003C/span>\u003Cspan> you’re engaging with one of our Oshi teammates!\u003C/span>\u003C/strong>\u003C/p>\",\"datePosted\":\"2026-05-06T19:08:11.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Oshi Health\",\"sameAs\":\"https://oshihealth.com\",\"logo\":\"https://logo.clearbit.com/oshihealth.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Oshi Health\",\"value\":\"48fd4ca562c39c3bcb9c8f7de5c9dc3579b3b5eb93e9c75e1a65ce786ebcbb09\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":1913,"slug":1914,"title":441,"companyname":442,"companylogo":443,"companyTagline":444,"companyIndustry":445,"city":446,"country":88,"remote":27,"employmentType":1915,"department":18,"content_html":1916,"content_text":1917,"years":21,"createdAt":1918,"updatedAtISO":1919,"postedAtISO":1920,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1921},"73ea51eee2d7b1c086544b582e592371a5033bf1d540d59e746a7ab4acd30e79","growth-and-retention-account-manager-at-lexia-learning-ea9b724f80",[17],"\u003Cp>\u003Cb>Growth & Retention Account Manager \u003C/b>\u003C/p>\u003Cp>\u003Cb>Job Location: US, Remote. Must work and reside within the US for this position.\u003C/b>\u003C/p>\u003Cp>\u003Cb>Job Overview:\u003C/b>\u003C/p>\u003Cp>We are seeking a strategic Growth and Retention Account Manager to drive both new business development and long-term customer retention in the K–12 education space. This role is ideal for someone who thrives on building deep, trusted relationships while also maintaining a hunter’s mindset to uncover and close new opportunities.\u003C/p>\u003Cp>\u003Cb>Job Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Territory Leadership: Own and execute a comprehensive territory plan that balances new business acquisition with renewal and expansion strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strategic Prospecting: Identify and engage new prospects through data-driven outreach, leveraging dynamic discovery skills to uncover needs and align solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strategic Territory & Account Management: Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Relationship Continuity: Maintain and grow relationships across multiple stakeholders within a district, ensuring smooth transitions when leadership changes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Trusted Advisor: Serve as a strategic partner to district leaders, offering insights and solutions that align with their evolving goals and challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bold Execution: Embrace a proactive, persistent approach to outreach and follow-up, and be comfortable navigating rejection and long sales cycles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Discovery & Customization: Conduct deep discovery to understand district needs and tailor presentations and proposals accordingly.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Pilot & Evaluation Management: Establish and manage pilots to demonstrate product value and seed new business opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Renewal & Expansion: Prepare and present renewal and upsell proposals, collaborating with internal teams to ensure customer satisfaction and long-term success.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Cross-Functional Collaboration: Foster exceptional interdepartmental partnerships and leverage subject matter expertise.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Travel Readiness: Willingness and ability to travel up to 4-5 times as needed to meet with prospects and attend key events.\u003C/b>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Job Requirements: \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum of a Bachelor's degree or equivalent experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of 2-5+ years of success in both new business development and account management roles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience within the education technology or services space, literacy/reading products highly preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent understanding of the K–12 education landscape, including funding, leadership structures, and instructional priorities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to build and maintain relationships with multiple stakeholders, including Superintendents, Directors, and Curriculum Leaders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication and storytelling skills, with the ability to adapt messaging to different audiences and leadership styles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Resilient, self-motivated, and comfortable working in a fast-paced environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to think strategically and act consultatively, not just transactionally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Willingness and ability to travel as needed to meet with clients and attend key events.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Skilled at navigating leadership transitions and maintaining continuity in relationships.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to balance the mindset of a hunter with the empathy and insight of a trusted advisor.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exceptional discovery and consultative selling skills that lead to long-term partnerships and growth.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience managing complex sales cycles within school districts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/.\u003C/p>\u003Cp>Remote First Work Environment\u003Cb> \u003C/b>\u003C/p>\u003Cp>Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.\u003C/p>\u003Cp>If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.\u003C/p>\u003Cp>The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.\u003C/p>\u003Cp>As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.\u003C/p>\u003Cp>\u003Cb>An Equal Opportunity Employer\u003C/b>\u003C/p>\u003Cp>We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).\u003C/p>\u003Cp>We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.\u003C/p>","Growth & Retention Account Manager Job Location: US, Remote. Must work and reside within the US for this position.Job Overview:We are seeking a strategic Growth and Retention Account Manager to drive both new business development and long-term customer retention in the K–12 education space. This role is ideal for someone who thrives on building deep, trusted relationships while also maintaining a hunter’s mindset to uncover and close new opportunities.Job Responsibilities:Territory Leadership: Own and execute a comprehensive territory plan that balances new business acquisition with renewal and expansion strategies.Strategic Prospecting: Identify and engage new prospects through data-driven outreach, leveraging dynamic discovery skills to uncover needs and align solutions.Strategic Territory & Account Management: Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers.Relationship Continuity: Maintain and grow relationships across multiple stakeholders within a district, ensuring smooth transitions when leadership changes.Trusted Advisor: Serve as a strategic partner to district leaders, offering insights and solutions that align with their evolving goals and challenges.Bold Execution: Embrace a proactive, persistent approach to outreach and follow-up, and be comfortable navigating rejection and long sales cycles.Discovery & Customization: Conduct deep discovery to understand district needs and tailor presentations and proposals accordingly.Pilot & Evaluation Management: Establish and manage pilots to demonstrate product value and seed new business opportunities.Renewal & Expansion: Prepare and present renewal and upsell proposals, collaborating with internal teams to ensure customer satisfaction and long-term success.Cross-Functional Collaboration: Foster exceptional interdepartmental partnerships and leverage subject matter expertise.Travel Readiness: Willingness and ability to travel up to 4-5 times as needed to meet with prospects and attend key events.Job Requirements: Minimum of a Bachelor's degree or equivalent experienceProven track record of 2-5+ years of success in both new business development and account management roles.Experience within the education technology or services space, literacy/reading products highly preferred.Excellent understanding of the K–12 education landscape, including funding, leadership structures, and instructional priorities.Demonstrated ability to build and maintain relationships with multiple stakeholders, including Superintendents, Directors, and Curriculum Leaders.Excellent communication and storytelling skills, with the ability to adapt messaging to different audiences and leadership styles.Resilient, self-motivated, and comfortable working in a fast-paced environment.Ability to think strategically and act consultatively, not just transactionally.Willingness and ability to travel as needed to meet with clients and attend key events.Skilled at navigating leadership transitions and maintaining continuity in relationships.Ability to balance the mindset of a hunter with the empathy and insight of a trusted advisor.Exceptional discovery and consultative selling skills that lead to long-term partnerships and growth.Experience managing complex sales cycles within school districts.Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”.Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools.To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/.Remote First Work Environment Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.An Equal Opportunity EmployerWe are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.",1778081223000,"2026-05-06 17:28:58","2026-05-06T15:28:58.000Z",{"jsonldValid":27,"jsonld":1922},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Growth and Retention Account Manager\",\"description\":\"\u003Cp>\u003Cb>Growth & Retention Account Manager \u003C/b>\u003C/p>\u003Cp>\u003Cb>Job Location: US, Remote. Must work and reside within the US for this position.\u003C/b>\u003C/p>\u003Cp>\u003Cb>Job Overview:\u003C/b>\u003C/p>\u003Cp>We are seeking a strategic Growth and Retention Account Manager to drive both new business development and long-term customer retention in the K–12 education space. This role is ideal for someone who thrives on building deep, trusted relationships while also maintaining a hunter’s mindset to uncover and close new opportunities.\u003C/p>\u003Cp>\u003Cb>Job Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Territory Leadership: Own and execute a comprehensive territory plan that balances new business acquisition with renewal and expansion strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strategic Prospecting: Identify and engage new prospects through data-driven outreach, leveraging dynamic discovery skills to uncover needs and align solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strategic Territory & Account Management: Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Relationship Continuity: Maintain and grow relationships across multiple stakeholders within a district, ensuring smooth transitions when leadership changes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Trusted Advisor: Serve as a strategic partner to district leaders, offering insights and solutions that align with their evolving goals and challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bold Execution: Embrace a proactive, persistent approach to outreach and follow-up, and be comfortable navigating rejection and long sales cycles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Discovery & Customization: Conduct deep discovery to understand district needs and tailor presentations and proposals accordingly.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Pilot & Evaluation Management: Establish and manage pilots to demonstrate product value and seed new business opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Renewal & Expansion: Prepare and present renewal and upsell proposals, collaborating with internal teams to ensure customer satisfaction and long-term success.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Cross-Functional Collaboration: Foster exceptional interdepartmental partnerships and leverage subject matter expertise.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Travel Readiness: Willingness and ability to travel up to 4-5 times as needed to meet with prospects and attend key events.\u003C/b>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Job Requirements: \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum of a Bachelor's degree or equivalent experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of 2-5+ years of success in both new business development and account management roles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience within the education technology or services space, literacy/reading products highly preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent understanding of the K–12 education landscape, including funding, leadership structures, and instructional priorities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to build and maintain relationships with multiple stakeholders, including Superintendents, Directors, and Curriculum Leaders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication and storytelling skills, with the ability to adapt messaging to different audiences and leadership styles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Resilient, self-motivated, and comfortable working in a fast-paced environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to think strategically and act consultatively, not just transactionally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Willingness and ability to travel as needed to meet with clients and attend key events.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Skilled at navigating leadership transitions and maintaining continuity in relationships.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to balance the mindset of a hunter with the empathy and insight of a trusted advisor.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exceptional discovery and consultative selling skills that lead to long-term partnerships and growth.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience managing complex sales cycles within school districts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/.\u003C/p>\u003Cp>Remote First Work Environment\u003Cb> \u003C/b>\u003C/p>\u003Cp>Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.\u003C/p>\u003Cp>If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.\u003C/p>\u003Cp>The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.\u003C/p>\u003Cp>As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.\u003C/p>\u003Cp>\u003Cb>An Equal Opportunity Employer\u003C/b>\u003C/p>\u003Cp>We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).\u003C/p>\u003Cp>We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.\u003C/p>\",\"datePosted\":\"2026-05-06T15:28:58.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Lexia Learning\",\"sameAs\":\"https://www.lexialearning.com\",\"logo\":\"https://logo.clearbit.com/lexialearning.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Lexia Learning\",\"value\":\"73ea51eee2d7b1c086544b582e592371a5033bf1d540d59e746a7ab4acd30e79\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":1924,"slug":1925,"title":1926,"companyname":1408,"companylogo":1409,"companyTagline":1410,"companyIndustry":135,"city":1927,"country":1927,"remote":15,"employmentType":1928,"department":18,"content_html":1929,"content_text":1930,"years":21,"createdAt":1918,"updatedAtISO":1919,"postedAtISO":1931,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":1932},"f386768eb48df9f1af35af7c16419782bd5401bd3825547a84d760607534879f","head-of-retention-and-monetisation-at-lodgify-80f5210f6b","Head of Retention & Monetisation","Europe",[17],"\u003Cp>⭐ \u003Cstrong>Who we are \u003C/strong>\u003C/p>\n\n\u003Cp>Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.\u003C/p>\n\n\u003Cp>Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.\u003C/p>\u003Cbr>\n\u003Ch3>⭐ Role Overview\u003C/h3>\n\u003Cp>We are looking for a \u003Cstrong>Director of Retention & Monetization\u003C/strong> reporting directly to the \u003Cstrong>Chief Growth Officer\u003C/strong>.\u003C/p>\n\u003Cp>You will lead the strategic direction for our \u003Cstrong>Activation\u003C/strong> and \u003Cstrong>CRM\u003C/strong> squads, while directly building and managing the \u003Cstrong>Retention & Monetization Squad\u003C/strong> from the ground up. This is a unique \"Player-Coach\" hybrid: you are a people leader setting the standard for your teams, but you are also an individual contributor, architecting and shipping our monetization experimentation roadmap.\u003C/p>\n\u003Cp>Our goal is to build a \u003Cstrong>Retention Engine\u003C/strong> that thinks for itself. You aren't just sending emails; you are building the infrastructure that identifies at-risk signals, triggers autonomous interventions, and scales pricing experiments at 10x the current industry velocity.\u003C/p>","⭐ Who we are \n\nLodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.\n\nHeadquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.\n⭐ Role Overview\nWe are looking for a Director of Retention & Monetization reporting directly to the Chief Growth Officer.\nYou will lead the strategic direction for our Activation and CRM squads, while directly building and managing the Retention & Monetization Squad from the ground up. This is a unique \"Player-Coach\" hybrid: you are a people leader setting the standard for your teams, but you are also an individual contributor, architecting and shipping our monetization experimentation roadmap.\nOur goal is to build a Retention Engine that thinks for itself. You aren't just sending emails; you are building the infrastructure that identifies at-risk signals, triggers autonomous interventions, and scales pricing experiments at 10x the current industry velocity.","2026-05-06T15:25:47.178Z",{"jsonldValid":15,"jsonld":88},{"id":1934,"slug":1935,"title":1936,"companyname":1937,"companylogo":1938,"companyTagline":1939,"companyIndustry":878,"city":446,"country":14,"remote":27,"employmentType":1940,"department":18,"content_html":1941,"content_text":1942,"years":21,"createdAt":1943,"updatedAtISO":1919,"postedAtISO":1944,"hasSalary":15,"salaryMin":1945,"salaryMax":1946,"currency":25,"schema":1947},"55f889ac12336c55ccc9b2dff639bde43cec597a357154f5ee1968406a28bb3f","customer-marketing-manager-adoption-and-lifecycle-at-bloomerang-cb8b744e53","Customer Marketing Manager, Adoption & Lifecycle","Bloomerang","https://logo.clearbit.com/bloomerang.co","Bloomerang helps nonprofits deliver a better giving experience so they can raise more funds and create lasting change.",[17],"\u003Cp>At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.\u003C/p>\n\u003Cp>We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!\u003C/p>\n\n\u003Cp>\u003Cstrong>The Role\u003C/strong>\u003C/p>\n\u003Cp>We are seeking a Customer Marketing Manager, Adoption & Lifecycle to own and scale Bloomerang’s onboarding and adoption strategy as a key driver of customer value, retention, and revenue growth. This role sits at the intersection of lifecycle strategy, product adoption, and business impact, leveraging AI, automation, and behavioral data to build scalable, high-performing customer experiences.\u003C/p>\n\u003Cp>This is a program ownership role—not just campaign execution—responsible for designing, executing, and continuously optimizing lifecycle systems that drive measurable outcomes. You are a data-driven marketer with SaaS experience in Customer, Lifecycle, or Product Marketing, with a proven track record of improving onboarding, driving feature adoption, and supporting expansion through targeted, multi-channel programs. \u003C/p>\n\u003Cp>You operate effectively in fast-paced, ambiguous environments, using data to inform decisions and drive end-to-end execution. Additionally, you’re a data-driven SaaS marketer with experience in lifecycle, customer, or product marketing, and a track record of translating insights into impactful, multi-channel programs that leverage agentic AI. \u003C/p>\n\u003Cp>You’ll partner cross-functionally with Product, Product Marketing, Customer Success, and Revenue teams to translate business goals into impactful customer experiences across email and in-app channels in addition to helping with general customer communications as needed. This role also supports customer-facing initiatives, including webinars and virtual events, to drive engagement, education, and value realization.\u003C/p>\n\u003Cp>\u003Cstrong>What You Will Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own and scale lifecycle strategy across onboarding and adoption, driving time-to-value, engagement, payments activation, and revenue growth\u003C/li>\n\u003Cli>Build and optimize multi-channel customer journeys (email and in-app) using behavioral data, segmentation, and continuous testing\u003C/li>\n\u003Cli>Develop and embed AI-powered systems and workflows to improve targeting, execution, and decision-making at scale\u003C/li>\n\u003Cli>Translate customer behavior and lifecycle performance into actionable insights that drive adoption, retention, and expansion\u003C/li>\n\u003Cli>Establish performance frameworks to measure impact, prioritize initiatives based on ROI, and continuously optimize programs\u003C/li>\n\u003Cli>Partner cross-functionally to align lifecycle strategy with product and go-to-market initiatives, influencing decisions through data\u003C/li>\n\u003Cli>Own programs end-to-end and support customer-facing initiatives that drive product adoption, engagement, and education\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>What You Need to Succeed\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>At least 5 years of experience in Customer, Lifecycle, or Product Marketing within SaaS, with a proven track record of owning lifecycle or product adoption programs end-to-end and driving measurable impact on adoption, retention, payments activation, and revenue\u003C/li>\n\u003Cli>Strong systems thinker with experience building scalable, repeatable lifecycle programs and embedding AI and automation into workflows for segmentation, optimization, and decision-making\u003C/li>\n\u003Cli>Hands-on expertise with email and in-app channels (e.g., Pendo), including segmentation, deliverability, UX, and multi-channel journey optimization\u003C/li>\n\u003Cli>Deep analytical skillset, with experience building performance frameworks, connecting efforts to business outcomes, and prioritizing initiatives based on ROI\u003C/li>\n\u003Cli>Proficiency with core marketing and customer data platforms (e.g., Salesforce, Marketo, HubSpot, Gainsight, Pendo, etc.) and ability to leverage data across systems effectively\u003C/li>\n\u003Cli>Demonstrated ability to operate independently in ambiguous environments, owning strategy through execution with a strong problem-solving mindset\u003C/li>\n\u003Cli>Effective cross-functional collaborator and communicator, able to influence stakeholders, present insights clearly, and support customer-facing initiatives that drive adoption and engagement\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Nice to Haves But Not Required\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience in nonprofit or mission-driven organizations\u003C/li>\n\u003Cli>Familiarity with payments\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Benefits\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Health + Wellness\u003C/strong>\u003Cbr>You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. \u003C/p>\n\n\u003Cp>\u003Cstrong>Time Off\u003C/strong>\u003C/p>\n\u003Cp>You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!\u003C/p>\n\u003Cp>\u003Cbr>\u003Cstrong>401k\u003C/strong>\u003C/p>\n\u003Cp>You’ll receive a 401k match to help invest in your future.\u003C/p>\n\n\u003Cp>\u003Cstrong>Equipment\u003C/strong>\u003C/p>\n\u003Cp>Everything you need to be successful, shipped right to your door. You got this. We got you.\u003C/p>\n\n\u003Cp>\u003Cstrong>Compensation\u003C/strong>\u003C/p>\n\u003Cp>The salary range for this position is: $76,100 - $126,800. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.\u003C/p>\n\n\u003Cp>\u003Cstrong>Location\u003C/strong>\u003C/p>\n\u003Cp>This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. \u003C/p>\n\n\u003Cp>\u003Cstrong>Travel\u003C/strong>\u003C/p>\n\u003Cp>  Occasional travel required, estimated at 3–4 times annually\u003C/p>\n\n\u003Cp>\u003Cstrong>Accommodations\u003C/strong>\u003C/p>\n\u003Cp>Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.\u003C/p>\n\n\u003Cp>\u003Cem>Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.\u003C/em>\u003Cem> \u003C/em>\u003C/p>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>","At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.\nWe're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!\n\nThe Role\nWe are seeking a Customer Marketing Manager, Adoption & Lifecycle to own and scale Bloomerang’s onboarding and adoption strategy as a key driver of customer value, retention, and revenue growth. This role sits at the intersection of lifecycle strategy, product adoption, and business impact, leveraging AI, automation, and behavioral data to build scalable, high-performing customer experiences.\nThis is a program ownership role—not just campaign execution—responsible for designing, executing, and continuously optimizing lifecycle systems that drive measurable outcomes. You are a data-driven marketer with SaaS experience in Customer, Lifecycle, or Product Marketing, with a proven track record of improving onboarding, driving feature adoption, and supporting expansion through targeted, multi-channel programs. \nYou operate effectively in fast-paced, ambiguous environments, using data to inform decisions and drive end-to-end execution. Additionally, you’re a data-driven SaaS marketer with experience in lifecycle, customer, or product marketing, and a track record of translating insights into impactful, multi-channel programs that leverage agentic AI. \nYou’ll partner cross-functionally with Product, Product Marketing, Customer Success, and Revenue teams to translate business goals into impactful customer experiences across email and in-app channels in addition to helping with general customer communications as needed. This role also supports customer-facing initiatives, including webinars and virtual events, to drive engagement, education, and value realization.\nWhat You Will Do\n\nOwn and scale lifecycle strategy across onboarding and adoption, driving time-to-value, engagement, payments activation, and revenue growth\nBuild and optimize multi-channel customer journeys (email and in-app) using behavioral data, segmentation, and continuous testing\nDevelop and embed AI-powered systems and workflows to improve targeting, execution, and decision-making at scale\nTranslate customer behavior and lifecycle performance into actionable insights that drive adoption, retention, and expansion\nEstablish performance frameworks to measure impact, prioritize initiatives based on ROI, and continuously optimize programs\nPartner cross-functionally to align lifecycle strategy with product and go-to-market initiatives, influencing decisions through data\nOwn programs end-to-end and support customer-facing initiatives that drive product adoption, engagement, and education\n\n\nWhat You Need to Succeed\n\nAt least 5 years of experience in Customer, Lifecycle, or Product Marketing within SaaS, with a proven track record of owning lifecycle or product adoption programs end-to-end and driving measurable impact on adoption, retention, payments activation, and revenue\nStrong systems thinker with experience building scalable, repeatable lifecycle programs and embedding AI and automation into workflows for segmentation, optimization, and decision-making\nHands-on expertise with email and in-app channels (e.g., Pendo), including segmentation, deliverability, UX, and multi-channel journey optimization\nDeep analytical skillset, with experience building performance frameworks, connecting efforts to business outcomes, and prioritizing initiatives based on ROI\nProficiency with core marketing and customer data platforms (e.g., Salesforce, Marketo, HubSpot, Gainsight, Pendo, etc.) and ability to leverage data across systems effectively\nDemonstrated ability to operate independently in ambiguous environments, owning strategy through execution with a strong problem-solving mindset\nEffective cross-functional collaborator and communicator, able to influence stakeholders, present insights clearly, and support customer-facing initiatives that drive adoption and engagement\n\n\nNice to Haves But Not Required\n\nExperience in nonprofit or mission-driven organizations\nFamiliarity with payments\n\n\nBenefits\nHealth + WellnessYou’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. \n\nTime Off\nYou’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!\n401k\nYou’ll receive a 401k match to help invest in your future.\n\nEquipment\nEverything you need to be successful, shipped right to your door. You got this. We got you.\n\nCompensation\nThe salary range for this position is: $76,100 - $126,800. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.\n\nLocation\nThis is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. \n\nTravel\n  Occasional travel required, estimated at 3–4 times annually\n\nAccommodations\nApplicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.\n\nBloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.",1778081222000,"2026-05-06T14:24:22.000Z",76100,126800,{"jsonldValid":27,"jsonld":1948},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Customer Marketing Manager, Adoption & Lifecycle\",\"description\":\"\u003Cp>At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.\u003C/p>\\n\u003Cp>We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!\u003C/p>\\n\\n\u003Cp>\u003Cstrong>The Role\u003C/strong>\u003C/p>\\n\u003Cp>We are seeking a Customer Marketing Manager, Adoption & Lifecycle to own and scale Bloomerang’s onboarding and adoption strategy as a key driver of customer value, retention, and revenue growth. This role sits at the intersection of lifecycle strategy, product adoption, and business impact, leveraging AI, automation, and behavioral data to build scalable, high-performing customer experiences.\u003C/p>\\n\u003Cp>This is a program ownership role—not just campaign execution—responsible for designing, executing, and continuously optimizing lifecycle systems that drive measurable outcomes. You are a data-driven marketer with SaaS experience in Customer, Lifecycle, or Product Marketing, with a proven track record of improving onboarding, driving feature adoption, and supporting expansion through targeted, multi-channel programs. \u003C/p>\\n\u003Cp>You operate effectively in fast-paced, ambiguous environments, using data to inform decisions and drive end-to-end execution. Additionally, you’re a data-driven SaaS marketer with experience in lifecycle, customer, or product marketing, and a track record of translating insights into impactful, multi-channel programs that leverage agentic AI. \u003C/p>\\n\u003Cp>You’ll partner cross-functionally with Product, Product Marketing, Customer Success, and Revenue teams to translate business goals into impactful customer experiences across email and in-app channels in addition to helping with general customer communications as needed. This role also supports customer-facing initiatives, including webinars and virtual events, to drive engagement, education, and value realization.\u003C/p>\\n\u003Cp>\u003Cstrong>What You Will Do\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Own and scale lifecycle strategy across onboarding and adoption, driving time-to-value, engagement, payments activation, and revenue growth\u003C/li>\\n\u003Cli>Build and optimize multi-channel customer journeys (email and in-app) using behavioral data, segmentation, and continuous testing\u003C/li>\\n\u003Cli>Develop and embed AI-powered systems and workflows to improve targeting, execution, and decision-making at scale\u003C/li>\\n\u003Cli>Translate customer behavior and lifecycle performance into actionable insights that drive adoption, retention, and expansion\u003C/li>\\n\u003Cli>Establish performance frameworks to measure impact, prioritize initiatives based on ROI, and continuously optimize programs\u003C/li>\\n\u003Cli>Partner cross-functionally to align lifecycle strategy with product and go-to-market initiatives, influencing decisions through data\u003C/li>\\n\u003Cli>Own programs end-to-end and support customer-facing initiatives that drive product adoption, engagement, and education\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cstrong>What You Need to Succeed\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>At least 5 years of experience in Customer, Lifecycle, or Product Marketing within SaaS, with a proven track record of owning lifecycle or product adoption programs end-to-end and driving measurable impact on adoption, retention, payments activation, and revenue\u003C/li>\\n\u003Cli>Strong systems thinker with experience building scalable, repeatable lifecycle programs and embedding AI and automation into workflows for segmentation, optimization, and decision-making\u003C/li>\\n\u003Cli>Hands-on expertise with email and in-app channels (e.g., Pendo), including segmentation, deliverability, UX, and multi-channel journey optimization\u003C/li>\\n\u003Cli>Deep analytical skillset, with experience building performance frameworks, connecting efforts to business outcomes, and prioritizing initiatives based on ROI\u003C/li>\\n\u003Cli>Proficiency with core marketing and customer data platforms (e.g., Salesforce, Marketo, HubSpot, Gainsight, Pendo, etc.) and ability to leverage data across systems effectively\u003C/li>\\n\u003Cli>Demonstrated ability to operate independently in ambiguous environments, owning strategy through execution with a strong problem-solving mindset\u003C/li>\\n\u003Cli>Effective cross-functional collaborator and communicator, able to influence stakeholders, present insights clearly, and support customer-facing initiatives that drive adoption and engagement\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cstrong>Nice to Haves But Not Required\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Experience in nonprofit or mission-driven organizations\u003C/li>\\n\u003Cli>Familiarity with payments\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cstrong>Benefits\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>Health + Wellness\u003C/strong>\u003Cbr>You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. \u003C/p>\\n\\n\u003Cp>\u003Cstrong>Time Off\u003C/strong>\u003C/p>\\n\u003Cp>You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!\u003C/p>\\n\u003Cp>\u003Cbr>\u003Cstrong>401k\u003C/strong>\u003C/p>\\n\u003Cp>You’ll receive a 401k match to help invest in your future.\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Equipment\u003C/strong>\u003C/p>\\n\u003Cp>Everything you need to be successful, shipped right to your door. You got this. We got you.\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Compensation\u003C/strong>\u003C/p>\\n\u003Cp>The salary range for this position is: $76,100 - $126,800. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Location\u003C/strong>\u003C/p>\\n\u003Cp>This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. \u003C/p>\\n\\n\u003Cp>\u003Cstrong>Travel\u003C/strong>\u003C/p>\\n\u003Cp>  Occasional travel required, estimated at 3–4 times annually\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Accommodations\u003C/strong>\u003C/p>\\n\u003Cp>Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.\u003C/p>\\n\\n\u003Cp>\u003Cem>Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.\u003C/em>\u003Cem> \u003C/em>\u003C/p>\\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\",\"datePosted\":\"2026-05-06T14:24:22.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Bloomerang\",\"sameAs\":\"https://bloomerang.co\",\"logo\":\"https://logo.clearbit.com/bloomerang.co\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Bloomerang\",\"value\":\"55f889ac12336c55ccc9b2dff639bde43cec597a357154f5ee1968406a28bb3f\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":1950,"slug":1951,"title":1952,"companyname":1295,"companylogo":1296,"companyTagline":1297,"companyIndustry":135,"city":478,"country":478,"remote":15,"employmentType":1953,"department":18,"content_html":1954,"content_text":1955,"years":21,"createdAt":1956,"updatedAtISO":1957,"postedAtISO":1958,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":482,"schema":1959},"8c4d97d710d61b005ef55e5b33931be602ca137b7e96fabef129691ead1e1db7","software-development-engineer-iii-crm-bulk-import-at-highlevel-fdcf41405a","Software Development Engineer III (CRM - Bulk Import)",[995],"\u003Cp>\u003Cstrong>About HighLevel:\u003C/strong>\u003C/p>\n\u003Cp>HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.\u003C/p>\n\n\u003Cp>\u003Cstrong>Our Website\u003C/strong> - https://www.gohighlevel.com/\u003C/p>\n\u003Cp>\u003Cstrong>YouTube Channel\u003C/strong> - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g\u003C/p>\n\u003Cp>\u003Cstrong>Blog Post\u003C/strong> - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/\u003C/p>\n\n\u003Cp>\u003Cstrong>Our Customers:\u003C/strong>\u003C/p>\n\u003Cp>HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.\u003C/p>\n\n\u003Cp>\u003Cstrong>Scale at HighLevel:\u003C/strong>\u003C/p>\n\u003Cp>We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage\u003C/p>\n\n\u003Cp>\u003Cstrong>About the Role:\u003C/strong>\n\u003C/p>\n\u003Cp>We are seeking an SDE-3 Backend Builder to own the CRM Bulk Import product end-to-end. Bulk Import is the data on-ramp into HighLevel — the system that pulls contacts, opportunities, custom objects, and pipelines out of external CRMs (HubSpot today, more tomorrow) and lands them cleanly inside our customers’ workspaces, often at scale of millions of records per import.\u003C/p>\n\u003Cp>The architecture spans an orchestration layer (bulk-actions) that drives Pub/Sub-based fan-out, a stateless read-side proxy (external-import) that talks to third-party CRM APIs and maps payloads into HighLevel shape, OAuth token resolution, ID-mapping in Redis, and downstream writes into contacts, opportunities, and custom-fields services. You will own this pipeline horizontally — designing the workers, the proxy, the contracts, and the operational story — while keeping the system CRM-agnostic so adding the next integration is a small change, not a rewrite.\u003C/p>\n\u003Cp>This role emphasises deep backend ownership: distributed workflows, idempotency, throughput, and resilience against flaky upstreams. You will operate with high autonomy, with enough frontend fluency to ship the occasional UI surface (import setup, progress, error reporting) without waiting on anyone.\u003C/p>","About HighLevel:\nHighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.\n\nOur Website - https://www.gohighlevel.com/\nYouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g\nBlog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/\n\nOur Customers:\nHighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.\n\nScale at HighLevel:\nWe operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage\n\nAbout the Role:\n\nWe are seeking an SDE-3 Backend Builder to own the CRM Bulk Import product end-to-end. Bulk Import is the data on-ramp into HighLevel — the system that pulls contacts, opportunities, custom objects, and pipelines out of external CRMs (HubSpot today, more tomorrow) and lands them cleanly inside our customers’ workspaces, often at scale of millions of records per import.\nThe architecture spans an orchestration layer (bulk-actions) that drives Pub/Sub-based fan-out, a stateless read-side proxy (external-import) that talks to third-party CRM APIs and maps payloads into HighLevel shape, OAuth token resolution, ID-mapping in Redis, and downstream writes into contacts, opportunities, and custom-fields services. You will own this pipeline horizontally — designing the workers, the proxy, the contracts, and the operational story — while keeping the system CRM-agnostic so adding the next integration is a small change, not a rewrite.\nThis role emphasises deep backend ownership: distributed workflows, idempotency, throughput, and resilience against flaky upstreams. You will operate with high autonomy, with enough frontend fluency to ship the occasional UI surface (import setup, progress, error reporting) without waiting on anyone.",1778059593000,"2026-05-06 11:27:20","2026-05-05T06:50:06.448Z",{"jsonldValid":27,"jsonld":1960},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Software Development Engineer III (CRM - Bulk Import)\",\"description\":\"\u003Cp>\u003Cstrong>About HighLevel:\u003C/strong>\u003C/p>\\n\u003Cp>HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Our Website\u003C/strong> - https://www.gohighlevel.com/\u003C/p>\\n\u003Cp>\u003Cstrong>YouTube Channel\u003C/strong> - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g\u003C/p>\\n\u003Cp>\u003Cstrong>Blog Post\u003C/strong> - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Our Customers:\u003C/strong>\u003C/p>\\n\u003Cp>HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Scale at HighLevel:\u003C/strong>\u003C/p>\\n\u003Cp>We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage\u003C/p>\\n\\n\u003Cp>\u003Cstrong>About the Role:\u003C/strong>\\n\u003C/p>\\n\u003Cp>We are seeking an SDE-3 Backend Builder to own the CRM Bulk Import product end-to-end. Bulk Import is the data on-ramp into HighLevel — the system that pulls contacts, opportunities, custom objects, and pipelines out of external CRMs (HubSpot today, more tomorrow) and lands them cleanly inside our customers’ workspaces, often at scale of millions of records per import.\u003C/p>\\n\u003Cp>The architecture spans an orchestration layer (bulk-actions) that drives Pub/Sub-based fan-out, a stateless read-side proxy (external-import) that talks to third-party CRM APIs and maps payloads into HighLevel shape, OAuth token resolution, ID-mapping in Redis, and downstream writes into contacts, opportunities, and custom-fields services. You will own this pipeline horizontally — designing the workers, the proxy, the contracts, and the operational story — while keeping the system CRM-agnostic so adding the next integration is a small change, not a rewrite.\u003C/p>\\n\u003Cp>This role emphasises deep backend ownership: distributed workflows, idempotency, throughput, and resilience against flaky upstreams. You will operate with high autonomy, with enough frontend fluency to ship the occasional UI surface (import setup, progress, error reporting) without waiting on anyone.\u003C/p>\",\"datePosted\":\"2026-05-05T06:50:06.448Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HighLevel\",\"sameAs\":\"https://gohighlevel.com/ghl_li\",\"logo\":\"https://logo.clearbit.com/gohighlevel.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"HighLevel\",\"value\":\"8c4d97d710d61b005ef55e5b33931be602ca137b7e96fabef129691ead1e1db7\"},\"employmentType\":\"CONTRACTOR\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"India\",\"addressCountry\":\"IN\"}}}",{"id":1962,"slug":1963,"title":1964,"companyname":1424,"companylogo":1425,"companyTagline":1426,"companyIndustry":1427,"city":1965,"country":14,"remote":27,"employmentType":1966,"department":18,"content_html":1967,"content_text":1968,"years":21,"createdAt":1969,"updatedAtISO":1970,"postedAtISO":1971,"hasSalary":15,"salaryMin":1972,"salaryMax":1241,"currency":25,"schema":1973},"af5dbbba442c0dd4731763491a4699d28b6e36753bf31037cf08602afd56238f","central-study-coordinator-retention-at-care-access-7981193784","Central Study Coordinator- Retention","USA Remote",[17],"\u003Cp>\u003Cstrong>About Care Access\u003C/strong>\u003C/p>\n\u003Cp>Care Access is working to make the future of health better for all. \u003Cstrong>With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. \u003C/strong>We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, \u003Cstrong>and contribute to the medical breakthroughs of tomorrow.\u003C/strong>\u003C/p>\n\u003Cp>With programs like \u003Cem>Future of Medicine\u003C/em>, which makes advanced health screenings and research opportunities accessible to communities worldwide, and \u003Cem>Difference Makers\u003C/em>, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.\u003C/p>\n\u003Cp>To learn more about Care Access, visit www.CareAccess.com.\u003C/p>\u003Ch3>\u003Cstrong>How This Role Makes a Difference\u003C/strong>\u003C/h3>\n\n\u003Cp>The \u003Cstrong>Central Study Coordinator – Retention (CSC-R)\u003C/strong> position combines clinical research and patient education skills into a singular role that delivers a strong customer experience for participants of patient programs, primarily the Future of Medicine program. The CSC-R acts as a virtual partner to individuals participating in the program and who are interested in learning more about clinical research. The CSC-R is accountable for ensuring the participants of the Future of Medicine are properly educated, retained, and considered for study participation. CSC-Rs do this several ways including but not limited to sharing and explaining lab results, conducting virtual consenting appointments, and pre-screening participants for specific studies. This role is expected to coordinate daily work independently using patient centric practices and a quality-first approach. This is a mid-level individual contributor role with the expectation that the CSC-R has strong working knowledge of and experience in the clinical research industry and excellent interpersonal skills.  \u003C/p>\n\n\n\u003Ch3>\u003Cstrong>How You'll Make An Impact\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Lab Result Return (Patient Education)\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Study Matching\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Consent\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>General Patient Support\u003C/strong>\n\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>The Expertise Required\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Able to flex as needed in a fast moving, fast paced environment while maintaining the companies' values and mission\u003C/li>\n\u003Cli>Technologically proficient\u003C/li>\n\u003Cli>Demonstrate professionalism in all situations and work effectively with a diverse group of individuals\u003C/li>\n\u003Cli>Understand when issues require escalation\u003C/li>\n\u003Cli>Proficient in research terminology and basic medical terminology\u003C/li>\n\u003Cli>Understand the overall clinical development paradigm and excellent working knowledge of government regulations, GCP, and ALCOA-C\u003C/li>\n\u003Cli>Strong organization and time management skills\u003C/li>\n\u003Cli>High attention to detail\u003C/li>\n\u003Cli>Effective communication over phone (proper speaking volume, clarity, speech cadence)\u003C/li>\n\u003Cli>Excellent customer service skills\u003C/li>\n\u003Cli>Warm, personable approach in communicating with others both verbally and in writing\u003C/li>\n\u003Cli>Ability to communicate the basics of clinical research related to patient education\u003C/li>\n\u003Cli>Ability to work effectively in a remote environmentwithin minimal supervision\u003C/li>\n\u003Cli>Proper home office set-up including a private space for participant communication and high-speed internet (at minimum: 100MB up and 15 MB down, 5 GHz router)\u003C/li>\n\u003C/ul>\n\u003Ch3> \u003Cstrong>Certifications/Licenses, Education, and Experience:\u003C/strong>    \u003C/h3>\n\u003Cul>\n\u003Cli>At least 2 years of relevant clinical research experience\u003C/li>\n\u003Cli>Experience working on high volume screening studies\u003C/li>\n\u003Cli>Experience with patient education and retention\u003C/li>\n\u003Cli>Fluency in Spanish is a bonus\u003C/li>\n\u003C/ul>\n\n\n\u003Ch3>\u003Cstrong>How We Work Together\u003C/strong>\u003C/h3>\n\n\n\n\u003Cul>\n\u003Cli>\u003Cstrong>Location\u003C/strong>: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.\u003C/li>\n\u003Cli>\u003Cstrong>Travel\u003C/strong>: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.\u003C/li>\n\u003Cli>\u003Cstrong>Physical demands associated with this position Include\u003C/strong>: The ability to use keyboards and other computer equipment.\u003C/li>\n\u003C/ul>\n\u003Cp>The expected salary range for this role is $65,000 - $75,000 USD per year for full time team members.\u003C/p>\n\u003Ch3>\u003Cstrong>Benefits & Perks (US Full Time Employees)\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Paid Time Off (PTO) and Company Paid Holidays\u003C/li>\n\u003Cli>100% Employer paid medical, dental, and vision insurance plan options\u003C/li>\n\u003Cli>Health Savings Account and Flexible Spending Accounts\u003C/li>\n\u003Cli>Bi-weekly HSA employer contribution\u003C/li>\n\u003Cli>Company paid Short-Term Disability and Long-Term Disability\u003C/li>\n\u003Cli>401(k) Retirement Plan, with Company Match \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Diversity & Inclusion\u003C/strong>\u003C/p>\n\u003Cp>We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. \u003C/p>\n\u003Cp>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u003C/p>\n\u003Cp>Care Access is unable to sponsor work visas at this time.\u003C/p>\n\u003Cp>If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com\u003C/p>\n\u003Cp>Mandatory Employer Disclosures:\u003Cbr>\u003Cstrong>Notice to Illinois applicants:\u003C/strong> Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.\u003Cbr>\u003Cstrong>Notice to Connecticut applicants:\u003C/strong> Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.\u003Cbr>\u003Cstrong>Notice to Arizona, Georgia, Indiana, and North Dakota applicants:\u003C/strong> Care Access complies with applicable laws prohibiting smoking in and around places of employment.\u003Cbr>\u003Cstrong>Notice to Massachusetts applicants:\u003C/strong> It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003Cbr>\u003Cstrong>Notice to Rhode Island applicants: \u003C/strong>Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.\u003Cbr>\u003Cstrong>Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. \u003C/strong>\u003C/p>","About Care Access\nCare Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.\nWith programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.\nTo learn more about Care Access, visit www.CareAccess.com.How This Role Makes a Difference\n\nThe Central Study Coordinator – Retention (CSC-R) position combines clinical research and patient education skills into a singular role that delivers a strong customer experience for participants of patient programs, primarily the Future of Medicine program. The CSC-R acts as a virtual partner to individuals participating in the program and who are interested in learning more about clinical research. The CSC-R is accountable for ensuring the participants of the Future of Medicine are properly educated, retained, and considered for study participation. CSC-Rs do this several ways including but not limited to sharing and explaining lab results, conducting virtual consenting appointments, and pre-screening participants for specific studies. This role is expected to coordinate daily work independently using patient centric practices and a quality-first approach. This is a mid-level individual contributor role with the expectation that the CSC-R has strong working knowledge of and experience in the clinical research industry and excellent interpersonal skills.  \n\n\nHow You'll Make An Impact\n\nLab Result Return (Patient Education)\n\n\nStudy Matching\n\n\nConsent\n\n\nGeneral Patient Support\n\n\n\nThe Expertise Required\n\nAble to flex as needed in a fast moving, fast paced environment while maintaining the companies' values and mission\nTechnologically proficient\nDemonstrate professionalism in all situations and work effectively with a diverse group of individuals\nUnderstand when issues require escalation\nProficient in research terminology and basic medical terminology\nUnderstand the overall clinical development paradigm and excellent working knowledge of government regulations, GCP, and ALCOA-C\nStrong organization and time management skills\nHigh attention to detail\nEffective communication over phone (proper speaking volume, clarity, speech cadence)\nExcellent customer service skills\nWarm, personable approach in communicating with others both verbally and in writing\nAbility to communicate the basics of clinical research related to patient education\nAbility to work effectively in a remote environmentwithin minimal supervision\nProper home office set-up including a private space for participant communication and high-speed internet (at minimum: 100MB up and 15 MB down, 5 GHz router)\n\n Certifications/Licenses, Education, and Experience:    \n\nAt least 2 years of relevant clinical research experience\nExperience working on high volume screening studies\nExperience with patient education and retention\nFluency in Spanish is a bonus\n\n\n\nHow We Work Together\n\n\n\n\nLocation: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.\nTravel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.\nPhysical demands associated with this position Include: The ability to use keyboards and other computer equipment.\n\nThe expected salary range for this role is $65,000 - $75,000 USD per year for full time team members.\nBenefits & Perks (US Full Time Employees)\n\nPaid Time Off (PTO) and Company Paid Holidays\n100% Employer paid medical, dental, and vision insurance plan options\nHealth Savings Account and Flexible Spending Accounts\nBi-weekly HSA employer contribution\nCompany paid Short-Term Disability and Long-Term Disability\n401(k) Retirement Plan, with Company Match \n\nDiversity & Inclusion\nWe work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. \nWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\nCare Access is unable to sponsor work visas at this time.\nIf you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com\nMandatory Employer Disclosures:Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.",1778059592000,"2026-05-06 11:27:19","2026-05-05T20:08:56.000Z",65000,{"jsonldValid":27,"jsonld":1974},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Central Study Coordinator- Retention\",\"description\":\"\u003Cp>\u003Cstrong>About Care Access\u003C/strong>\u003C/p>\\n\u003Cp>Care Access is working to make the future of health better for all. \u003Cstrong>With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. \u003C/strong>We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, \u003Cstrong>and contribute to the medical breakthroughs of tomorrow.\u003C/strong>\u003C/p>\\n\u003Cp>With programs like \u003Cem>Future of Medicine\u003C/em>, which makes advanced health screenings and research opportunities accessible to communities worldwide, and \u003Cem>Difference Makers\u003C/em>, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.\u003C/p>\\n\u003Cp>To learn more about Care Access, visit www.CareAccess.com.\u003C/p>\u003Ch3>\u003Cstrong>How This Role Makes a Difference\u003C/strong>\u003C/h3>\\n\\n\u003Cp>The \u003Cstrong>Central Study Coordinator – Retention (CSC-R)\u003C/strong> position combines clinical research and patient education skills into a singular role that delivers a strong customer experience for participants of patient programs, primarily the Future of Medicine program. The CSC-R acts as a virtual partner to individuals participating in the program and who are interested in learning more about clinical research. The CSC-R is accountable for ensuring the participants of the Future of Medicine are properly educated, retained, and considered for study participation. CSC-Rs do this several ways including but not limited to sharing and explaining lab results, conducting virtual consenting appointments, and pre-screening participants for specific studies. This role is expected to coordinate daily work independently using patient centric practices and a quality-first approach. This is a mid-level individual contributor role with the expectation that the CSC-R has strong working knowledge of and experience in the clinical research industry and excellent interpersonal skills.  \u003C/p>\\n\\n\\n\u003Ch3>\u003Cstrong>How You'll Make An Impact\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Lab Result Return (Patient Education)\u003C/strong>\\n\\n\u003C/li>\\n\u003Cli>\u003Cstrong>Study Matching\u003C/strong>\\n\\n\u003C/li>\\n\u003Cli>\u003Cstrong>Consent\u003C/strong>\\n\\n\u003C/li>\\n\u003Cli>\u003Cstrong>General Patient Support\u003C/strong>\\n\\n\u003C/li>\\n\u003C/ul>\\n\u003Ch3>\u003Cstrong>The Expertise Required\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>Able to flex as needed in a fast moving, fast paced environment while maintaining the companies' values and mission\u003C/li>\\n\u003Cli>Technologically proficient\u003C/li>\\n\u003Cli>Demonstrate professionalism in all situations and work effectively with a diverse group of individuals\u003C/li>\\n\u003Cli>Understand when issues require escalation\u003C/li>\\n\u003Cli>Proficient in research terminology and basic medical terminology\u003C/li>\\n\u003Cli>Understand the overall clinical development paradigm and excellent working knowledge of government regulations, GCP, and ALCOA-C\u003C/li>\\n\u003Cli>Strong organization and time management skills\u003C/li>\\n\u003Cli>High attention to detail\u003C/li>\\n\u003Cli>Effective communication over phone (proper speaking volume, clarity, speech cadence)\u003C/li>\\n\u003Cli>Excellent customer service skills\u003C/li>\\n\u003Cli>Warm, personable approach in communicating with others both verbally and in writing\u003C/li>\\n\u003Cli>Ability to communicate the basics of clinical research related to patient education\u003C/li>\\n\u003Cli>Ability to work effectively in a remote environmentwithin minimal supervision\u003C/li>\\n\u003Cli>Proper home office set-up including a private space for participant communication and high-speed internet (at minimum: 100MB up and 15 MB down, 5 GHz router)\u003C/li>\\n\u003C/ul>\\n\u003Ch3> \u003Cstrong>Certifications/Licenses, Education, and Experience:\u003C/strong>    \u003C/h3>\\n\u003Cul>\\n\u003Cli>At least 2 years of relevant clinical research experience\u003C/li>\\n\u003Cli>Experience working on high volume screening studies\u003C/li>\\n\u003Cli>Experience with patient education and retention\u003C/li>\\n\u003Cli>Fluency in Spanish is a bonus\u003C/li>\\n\u003C/ul>\\n\\n\\n\u003Ch3>\u003Cstrong>How We Work Together\u003C/strong>\u003C/h3>\\n\\n\\n\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Location\u003C/strong>: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.\u003C/li>\\n\u003Cli>\u003Cstrong>Travel\u003C/strong>: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.\u003C/li>\\n\u003Cli>\u003Cstrong>Physical demands associated with this position Include\u003C/strong>: The ability to use keyboards and other computer equipment.\u003C/li>\\n\u003C/ul>\\n\u003Cp>The expected salary range for this role is $65,000 - $75,000 USD per year for full time team members.\u003C/p>\\n\u003Ch3>\u003Cstrong>Benefits & Perks (US Full Time Employees)\u003C/strong>\u003C/h3>\\n\u003Cul>\\n\u003Cli>Paid Time Off (PTO) and Company Paid Holidays\u003C/li>\\n\u003Cli>100% Employer paid medical, dental, and vision insurance plan options\u003C/li>\\n\u003Cli>Health Savings Account and Flexible Spending Accounts\u003C/li>\\n\u003Cli>Bi-weekly HSA employer contribution\u003C/li>\\n\u003Cli>Company paid Short-Term Disability and Long-Term Disability\u003C/li>\\n\u003Cli>401(k) Retirement Plan, with Company Match \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Diversity & Inclusion\u003C/strong>\u003C/p>\\n\u003Cp>We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. \u003C/p>\\n\u003Cp>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u003C/p>\\n\u003Cp>Care Access is unable to sponsor work visas at this time.\u003C/p>\\n\u003Cp>If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com\u003C/p>\\n\u003Cp>Mandatory Employer Disclosures:\u003Cbr>\u003Cstrong>Notice to Illinois applicants:\u003C/strong> Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.\u003Cbr>\u003Cstrong>Notice to Connecticut applicants:\u003C/strong> Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.\u003Cbr>\u003Cstrong>Notice to Arizona, Georgia, Indiana, and North Dakota applicants:\u003C/strong> Care Access complies with applicable laws prohibiting smoking in and around places of employment.\u003Cbr>\u003Cstrong>Notice to Massachusetts applicants:\u003C/strong> It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003Cbr>\u003Cstrong>Notice to Rhode Island applicants: \u003C/strong>Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.\u003Cbr>\u003Cstrong>Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. \u003C/strong>\u003C/p>\",\"datePosted\":\"2026-05-05T20:08:56.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Care Access\",\"sameAs\":\"http://www.CareAccess.com\",\"logo\":\"https://logo.clearbit.com/CareAccess.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Care Access\",\"value\":\"af5dbbba442c0dd4731763491a4699d28b6e36753bf31037cf08602afd56238f\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":1976,"slug":1977,"title":1978,"companyname":1979,"companylogo":1980,"companyTagline":1981,"companyIndustry":1982,"city":446,"country":68,"remote":27,"employmentType":1983,"department":18,"content_html":1984,"content_text":1985,"years":21,"createdAt":1969,"updatedAtISO":1970,"postedAtISO":1986,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":76,"schema":1987},"24207a6d7c5c4eed41579782ade8b5c62fe83edd2f294d52b90d0de3f609abf2","program-manager-crm-and-lifecycle-strategy-can-at-continuumglobal-fe1daa5ef9","Program Manager, CRM & Lifecycle Strategy (CAN)","ContinuumGlobal","https://logo.clearbit.com/continuumglobal.com","Your data, your technology +our people, our processes","Marketing & Advertising",[17],"\u003Ch3>The Opportunity\u003C/h3>\n\u003Cp>This is not a \"build what's in the brief\" role. Our client is one of the most-recognized names in consumer fintech, and their CRM & Lifecycle team is a precision-driven, AI-first marketing function that delivers over 1.5 billion campaigns annually. They need a strategic operator who can own the full lifecycle for a flagship premium credit card product and a companion subscription platform.\u003C/p>\n\u003Cp>The team runs sophisticated experimentation programs, multi-layered A/B and multivariate tests across value propositions, audience segments, and copy, and uses ML-powered targeting, GenAI campaign builders, and LLM-native workflows at every stage of campaign development. This hire will lead strategy, not just execute it.\u003C/p>\n\u003Cp>\u003Cstrong>This is a 6-month temporary role, including benefits, with the possibility of extension. This is a new vacancy.\u003C/strong>\u003C/p>\n\n\u003Ch3> \u003C/h3>\n\u003Ch3>What You'll Own\u003C/h3>","The Opportunity\nThis is not a \"build what's in the brief\" role. Our client is one of the most-recognized names in consumer fintech, and their CRM & Lifecycle team is a precision-driven, AI-first marketing function that delivers over 1.5 billion campaigns annually. They need a strategic operator who can own the full lifecycle for a flagship premium credit card product and a companion subscription platform.\nThe team runs sophisticated experimentation programs, multi-layered A/B and multivariate tests across value propositions, audience segments, and copy, and uses ML-powered targeting, GenAI campaign builders, and LLM-native workflows at every stage of campaign development. This hire will lead strategy, not just execute it.\nThis is a 6-month temporary role, including benefits, with the possibility of extension. This is a new vacancy.\n\n \nWhat You'll Own","2026-04-30T16:52:32.364Z",{"jsonldValid":27,"jsonld":1988},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Program Manager, CRM & Lifecycle Strategy (CAN)\",\"description\":\"\u003Ch3>The Opportunity\u003C/h3>\\n\u003Cp>This is not a \\\"build what's in the brief\\\" role. Our client is one of the most-recognized names in consumer fintech, and their CRM & Lifecycle team is a precision-driven, AI-first marketing function that delivers over 1.5 billion campaigns annually. They need a strategic operator who can own the full lifecycle for a flagship premium credit card product and a companion subscription platform.\u003C/p>\\n\u003Cp>The team runs sophisticated experimentation programs, multi-layered A/B and multivariate tests across value propositions, audience segments, and copy, and uses ML-powered targeting, GenAI campaign builders, and LLM-native workflows at every stage of campaign development. This hire will lead strategy, not just execute it.\u003C/p>\\n\u003Cp>\u003Cstrong>This is a 6-month temporary role, including benefits, with the possibility of extension. This is a new vacancy.\u003C/strong>\u003C/p>\\n\\n\u003Ch3> \u003C/h3>\\n\u003Ch3>What You'll Own\u003C/h3>\",\"datePosted\":\"2026-04-30T16:52:32.364Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ContinuumGlobal\",\"sameAs\":\"http://www.continuumglobal.com\",\"logo\":\"https://logo.clearbit.com/continuumglobal.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"ContinuumGlobal\",\"value\":\"24207a6d7c5c4eed41579782ade8b5c62fe83edd2f294d52b90d0de3f609abf2\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Canada\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CA\"}}}",{"id":1990,"slug":1991,"title":1992,"companyname":1993,"companylogo":1994,"companyTagline":1995,"companyIndustry":462,"city":1996,"country":14,"remote":15,"employmentType":1997,"department":18,"content_html":1998,"content_text":1999,"years":21,"createdAt":2000,"updatedAtISO":2001,"postedAtISO":2002,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2003},"032d72641fe84b553858fec893f3bf579751114784937d79c2dc851270da002f","crm-coordinator-at-crosscountry-mortgage-llc-b298c59973","CRM Coordinator","CrossCountry Mortgage, LLC","https://logo.clearbit.com/CrossCountryMortgage.com","NMLS3029","LC10530 - 2160 Superior Avenue",[17],"\u003Cp>CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.\u003C/p>\u003Cp>\u003Cb>A culture where you can grow! \u003C/b>CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.\u003C/p>\u003Cp>CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.\u003C/p>\u003Cp>\u003Cb>Position Overview:\u003C/b>\u003Cbr>The CRM Marketing Support Coordinator goal will be responsible for the optimization of our daily CRM interaction with sales and support staff. This is a great opportunity to grow your career in marketing from the ground up.  You will have visibility to all functions of marketing content and automation deployment, lead scoring and user training/adoption.\u003Cbr>\u003Cbr>\u003Cb>Job Responsibilities:\u003C/b>\u003Cbr>• Document, triage, escalate, or resolve Marketing requests related to CRM platform, email/print/SMS questions and data integrity.\u003Cbr>• Modify permissions, creation of groups, uploading & tagging templates marketing assets.\u003Cbr>• Analyze and recommend ways to streamline support.\u003Cbr>• Oversee approval queue of marketing emails working closely with content, compliance, HTML and events teams.\u003Cbr>• Monthly reporting.\u003Cbr>• Trouble shooting missing data, permissions in all CRM tools, visibility to marketing assets.\u003Cbr>• Image upload & swaps.\u003Cbr>• Help educate on CRM best practices including sharing how to guides, videos, screen share sessions.\u003Cbr>• Keep the workflow appropriate for all team members to increase team efficiency.\u003Cbr>• Work with a team to solve unique system issues as needed.\u003Cbr>\u003Cbr>\u003Cb>Qualifications and Skills:\u003C/b>\u003Cbr>• Bachelor’s in Marketing, Business Administration, or Communication or related field; or equivalent work experience in related field, preferred.\u003Cbr>• Previous experience interacting with a CRM is a plus.\u003Cbr>• 1-2 years of customer service experience.\u003Cbr>• Patience dealing with complex customer interactions and providing thoughtful solutions.\u003Cbr>• Proficient in MS Office.\u003Cbr>• Experience in pulling together disparate pieces of information and presenting unified cause/effect scenarios.\u003Cbr>• Excellent communication skills.\u003Cbr>• Organization and attention to detail.\u003Cbr>\u003Cbr>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. \u003C/p>\u003Cp>CrossCountry Mortgage, LLC offers \u003Cb>MORE\u003C/b> than a job, we offer a career. Apply now to begin your path to success! careersatccm.com\u003Cbr> \u003C/p>\u003Cp>CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com\u003C/p>\u003Cp>\u003Cb>California residents:\u003C/b> Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.\u003Cbr> \u003C/p>\u003Cp>\u003Cb>CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).\u003C/b> \u003Cb>The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.\u003C/b>\u003Cbr> \u003C/p>\u003Cp>\u003Cb>CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit \u003C/b>www.NMLSConsumerAccess.org\u003Cb>. \u003C/b>\u003C/p>","CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.Position Overview:The CRM Marketing Support Coordinator goal will be responsible for the optimization of our daily CRM interaction with sales and support staff. This is a great opportunity to grow your career in marketing from the ground up.  You will have visibility to all functions of marketing content and automation deployment, lead scoring and user training/adoption.Job Responsibilities:• Document, triage, escalate, or resolve Marketing requests related to CRM platform, email/print/SMS questions and data integrity.• Modify permissions, creation of groups, uploading & tagging templates marketing assets.• Analyze and recommend ways to streamline support.• Oversee approval queue of marketing emails working closely with content, compliance, HTML and events teams.• Monthly reporting.• Trouble shooting missing data, permissions in all CRM tools, visibility to marketing assets.• Image upload & swaps.• Help educate on CRM best practices including sharing how to guides, videos, screen share sessions.• Keep the workflow appropriate for all team members to increase team efficiency.• Work with a team to solve unique system issues as needed.Qualifications and Skills:• Bachelor’s in Marketing, Business Administration, or Communication or related field; or equivalent work experience in related field, preferred.• Previous experience interacting with a CRM is a plus.• 1-2 years of customer service experience.• Patience dealing with complex customer interactions and providing thoughtful solutions.• Proficient in MS Office.• Experience in pulling together disparate pieces of information and presenting unified cause/effect scenarios.• Excellent communication skills.• Organization and attention to detail.This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.comCalifornia residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.",1778037852000,"2026-05-06 05:25:46","2026-05-06T03:25:46.000Z",{"jsonldValid":27,"jsonld":2004},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Coordinator\",\"description\":\"\u003Cp>CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.\u003C/p>\u003Cp>\u003Cb>A culture where you can grow! \u003C/b>CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.\u003C/p>\u003Cp>CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.\u003C/p>\u003Cp>\u003Cb>Position Overview:\u003C/b>\u003Cbr>The CRM Marketing Support Coordinator goal will be responsible for the optimization of our daily CRM interaction with sales and support staff. This is a great opportunity to grow your career in marketing from the ground up.  You will have visibility to all functions of marketing content and automation deployment, lead scoring and user training/adoption.\u003Cbr>\u003Cbr>\u003Cb>Job Responsibilities:\u003C/b>\u003Cbr>• Document, triage, escalate, or resolve Marketing requests related to CRM platform, email/print/SMS questions and data integrity.\u003Cbr>• Modify permissions, creation of groups, uploading & tagging templates marketing assets.\u003Cbr>• Analyze and recommend ways to streamline support.\u003Cbr>• Oversee approval queue of marketing emails working closely with content, compliance, HTML and events teams.\u003Cbr>• Monthly reporting.\u003Cbr>• Trouble shooting missing data, permissions in all CRM tools, visibility to marketing assets.\u003Cbr>• Image upload & swaps.\u003Cbr>• Help educate on CRM best practices including sharing how to guides, videos, screen share sessions.\u003Cbr>• Keep the workflow appropriate for all team members to increase team efficiency.\u003Cbr>• Work with a team to solve unique system issues as needed.\u003Cbr>\u003Cbr>\u003Cb>Qualifications and Skills:\u003C/b>\u003Cbr>• Bachelor’s in Marketing, Business Administration, or Communication or related field; or equivalent work experience in related field, preferred.\u003Cbr>• Previous experience interacting with a CRM is a plus.\u003Cbr>• 1-2 years of customer service experience.\u003Cbr>• Patience dealing with complex customer interactions and providing thoughtful solutions.\u003Cbr>• Proficient in MS Office.\u003Cbr>• Experience in pulling together disparate pieces of information and presenting unified cause/effect scenarios.\u003Cbr>• Excellent communication skills.\u003Cbr>• Organization and attention to detail.\u003Cbr>\u003Cbr>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. \u003C/p>\u003Cp>CrossCountry Mortgage, LLC offers \u003Cb>MORE\u003C/b> than a job, we offer a career. Apply now to begin your path to success! careersatccm.com\u003Cbr> \u003C/p>\u003Cp>CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com\u003C/p>\u003Cp>\u003Cb>California residents:\u003C/b> Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.\u003Cbr> \u003C/p>\u003Cp>\u003Cb>CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).\u003C/b> \u003Cb>The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.\u003C/b>\u003Cbr> \u003C/p>\u003Cp>\u003Cb>CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit \u003C/b>www.NMLSConsumerAccess.org\u003Cb>. \u003C/b>\u003C/p>\",\"datePosted\":\"2026-05-06T03:25:46.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"CrossCountry Mortgage, LLC\",\"sameAs\":\"http://CrossCountryMortgage.com\",\"logo\":\"https://logo.clearbit.com/CrossCountryMortgage.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"CrossCountry Mortgage, LLC\",\"value\":\"032d72641fe84b553858fec893f3bf579751114784937d79c2dc851270da002f\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"LC10530 - 2160 Superior Avenue\",\"addressRegion\":\"Cleveland\",\"addressCountry\":\"US\"}}}",{"id":2006,"slug":2007,"title":2008,"companyname":2009,"companylogo":2010,"companyIndustry":170,"city":2011,"country":627,"remote":15,"employmentType":2012,"department":18,"content_html":2013,"content_text":2014,"years":21,"createdAt":2015,"updatedAtISO":2016,"postedAtISO":2017,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":2018},"e5cc2f3c0aeed8ae857e59437992017236d4dfe3f8f86fe58b4bc6c9a38d9b13","digital-marketing-crm-executive-emea-at-techtronic-industries-emea-0dd628349c","Digital Marketing CRM Executive EMEA","Techtronic Industries EMEA","https://logo.clearbit.com/ttigroup.com","Maidenhead",[17],"\u003Cp>Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE®, RYOBI®, AEG® - recognized worldwide for their deep heritage and innovative product platforms of superior quality.  \u003Cbr> \u003Cbr>The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$15.2 billion and around 50,000 employees in 2026. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.   \u003C/p>\u003Cp>Reporting directly to the Digital Communications Manager EMEA, the successful applicant will be an experienced Salesforce Marketing Cloud CRM expert looking to drive customer engagement through BAU and lifecycle campaign activity. This role will have a particular focus on technical aspects such as triggers, automation, and personalisation.\u003C/p>\u003Cp>The role is based in Maidenhead, working from home 2 days per week. European travel will be required.\u003Cbr> \u003C/p>\u003Cp>KEY RESPONSIBILITIES:\u003C/p>\u003Cul>\u003Cli>Build central email marketing campaigns across EMEA at a B2B and B2C level. Creating trade-focused email journeys, ensuring content is timely, relevant and engaging.\u003C/li>\u003Cli>Ensure EMEA email communications are scheduled and sent to the relevant segments.\u003C/li>\u003Cli>Act as the Salesforce Marketing Cloud advanced user, ensuring we are maximising the current technology within the EMEA marketing team and looking for opportunities to improve.\u003C/li>\u003Cli>Build and manage automations, using product inventory and behaviour data to drive messaging.\u003C/li>\u003Cli>Support the development and delivery of lifecycle management communications.\u003C/li>\u003Cli>Identify opportunities for A/B testing, applying test learnings appropriately.\u003C/li>\u003Cli>Follow QA processes to ensure accuracy across data, content and delivery.\u003C/li>\u003Cli>Continuously look for ways to grow and maintain a healthy CRM database that captures the best data to fuel future communication.\u003C/li>\u003C/ul>\u003Cp>WHAT YOU’LL NEED:\u003C/p>\u003Cul>\u003Cli>Hands-on experience with Salesforce Marketing Cloud\u003C/li>\u003Cli>Technical knowledge of Salesforce Marketing Cloud tools: Journey Builder, Automation Studio, Email Studio, Mobile Studio, Advertising Studio, and Marketing Intelligence\u003C/li>\u003Cli>Strong understanding of data management, GDPR, segmentation and campaign targeting best practices\u003C/li>\u003Cli>Basic HTML experience is desirable\u003C/li>\u003Cli>Confident working to deadlines in a fast-paced environment\u003C/li>\u003Cli>Problem-solving mindset with a proactive approach to improvement\u003C/li>\u003Cli>Ability to manage and prioritise multiple projects\u003C/li>\u003Cli>Willingness to travel\u003C/li>\u003Cli>Knowledge of additional European languages is desirable but not essential\u003C/li>\u003C/ul>\u003Cp>#LI-SK1\u003Cbr>#LI-HYBRID\u003Cbr>#Milwaukee-EMEA\u003C/p>\u003Cp>At TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you. Apply now and be part of something exciting!\u003C/p>\u003Cp>Visit https://www.ttigroup.com to find out more about us\u003C/p>","Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE®, RYOBI®, AEG® - recognized worldwide for their deep heritage and innovative product platforms of superior quality.   The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$15.2 billion and around 50,000 employees in 2026. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.   Reporting directly to the Digital Communications Manager EMEA, the successful applicant will be an experienced Salesforce Marketing Cloud CRM expert looking to drive customer engagement through BAU and lifecycle campaign activity. This role will have a particular focus on technical aspects such as triggers, automation, and personalisation.The role is based in Maidenhead, working from home 2 days per week. European travel will be required. KEY RESPONSIBILITIES:Build central email marketing campaigns across EMEA at a B2B and B2C level. Creating trade-focused email journeys, ensuring content is timely, relevant and engaging.Ensure EMEA email communications are scheduled and sent to the relevant segments.Act as the Salesforce Marketing Cloud advanced user, ensuring we are maximising the current technology within the EMEA marketing team and looking for opportunities to improve.Build and manage automations, using product inventory and behaviour data to drive messaging.Support the development and delivery of lifecycle management communications.Identify opportunities for A/B testing, applying test learnings appropriately.Follow QA processes to ensure accuracy across data, content and delivery.Continuously look for ways to grow and maintain a healthy CRM database that captures the best data to fuel future communication.WHAT YOU’LL NEED:Hands-on experience with Salesforce Marketing CloudTechnical knowledge of Salesforce Marketing Cloud tools: Journey Builder, Automation Studio, Email Studio, Mobile Studio, Advertising Studio, and Marketing IntelligenceStrong understanding of data management, GDPR, segmentation and campaign targeting best practicesBasic HTML experience is desirableConfident working to deadlines in a fast-paced environmentProblem-solving mindset with a proactive approach to improvementAbility to manage and prioritise multiple projectsWillingness to travelKnowledge of additional European languages is desirable but not essential#LI-SK1#LI-HYBRID#Milwaukee-EMEAAt TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you. Apply now and be part of something exciting!Visit https://www.ttigroup.com to find out more about us",1777973226000,"2026-05-05 11:27:25","2026-05-05T09:27:25.000Z",{"jsonldValid":27,"jsonld":2019},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Digital Marketing CRM Executive EMEA\",\"description\":\"\u003Cp>Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE®, RYOBI®, AEG® - recognized worldwide for their deep heritage and innovative product platforms of superior quality.  \u003Cbr> \u003Cbr>The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$15.2 billion and around 50,000 employees in 2026. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.   \u003C/p>\u003Cp>Reporting directly to the Digital Communications Manager EMEA, the successful applicant will be an experienced Salesforce Marketing Cloud CRM expert looking to drive customer engagement through BAU and lifecycle campaign activity. This role will have a particular focus on technical aspects such as triggers, automation, and personalisation.\u003C/p>\u003Cp>The role is based in Maidenhead, working from home 2 days per week. European travel will be required.\u003Cbr> \u003C/p>\u003Cp>KEY RESPONSIBILITIES:\u003C/p>\u003Cul>\u003Cli>Build central email marketing campaigns across EMEA at a B2B and B2C level. Creating trade-focused email journeys, ensuring content is timely, relevant and engaging.\u003C/li>\u003Cli>Ensure EMEA email communications are scheduled and sent to the relevant segments.\u003C/li>\u003Cli>Act as the Salesforce Marketing Cloud advanced user, ensuring we are maximising the current technology within the EMEA marketing team and looking for opportunities to improve.\u003C/li>\u003Cli>Build and manage automations, using product inventory and behaviour data to drive messaging.\u003C/li>\u003Cli>Support the development and delivery of lifecycle management communications.\u003C/li>\u003Cli>Identify opportunities for A/B testing, applying test learnings appropriately.\u003C/li>\u003Cli>Follow QA processes to ensure accuracy across data, content and delivery.\u003C/li>\u003Cli>Continuously look for ways to grow and maintain a healthy CRM database that captures the best data to fuel future communication.\u003C/li>\u003C/ul>\u003Cp>WHAT YOU’LL NEED:\u003C/p>\u003Cul>\u003Cli>Hands-on experience with Salesforce Marketing Cloud\u003C/li>\u003Cli>Technical knowledge of Salesforce Marketing Cloud tools: Journey Builder, Automation Studio, Email Studio, Mobile Studio, Advertising Studio, and Marketing Intelligence\u003C/li>\u003Cli>Strong understanding of data management, GDPR, segmentation and campaign targeting best practices\u003C/li>\u003Cli>Basic HTML experience is desirable\u003C/li>\u003Cli>Confident working to deadlines in a fast-paced environment\u003C/li>\u003Cli>Problem-solving mindset with a proactive approach to improvement\u003C/li>\u003Cli>Ability to manage and prioritise multiple projects\u003C/li>\u003Cli>Willingness to travel\u003C/li>\u003Cli>Knowledge of additional European languages is desirable but not essential\u003C/li>\u003C/ul>\u003Cp>#LI-SK1\u003Cbr>#LI-HYBRID\u003Cbr>#Milwaukee-EMEA\u003C/p>\u003Cp>At TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you. Apply now and be part of something exciting!\u003C/p>\u003Cp>Visit https://www.ttigroup.com to find out more about us\u003C/p>\",\"datePosted\":\"2026-05-05T09:27:25.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Techtronic Industries EMEA\",\"sameAs\":\"http://www.ttigroup.com\",\"logo\":\"https://logo.clearbit.com/ttigroup.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Techtronic Industries EMEA\",\"value\":\"e5cc2f3c0aeed8ae857e59437992017236d4dfe3f8f86fe58b4bc6c9a38d9b13\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Maidenhead\",\"addressRegion\":\"UK\",\"addressCountry\":\"GB\"}}}",{"id":2021,"slug":2022,"title":749,"companyname":2023,"companylogo":2024,"companyIndustry":462,"city":1250,"country":14,"remote":15,"employmentType":2025,"department":18,"content_html":1252,"content_text":1253,"years":21,"createdAt":2015,"updatedAtISO":2016,"postedAtISO":2026,"hasSalary":15,"salaryMin":144,"salaryMax":1257,"currency":25,"schema":2027},"68c32026a5a8e77e1e0ba97ea4505d1f2ebdb597a11991c2af88b7b648f33d9d","lifecycle-marketing-manager-at-tastytrade-2935c90fc8","tastytrade","https://logo.clearbit.com/tastytrade.com",[17],"2026-05-04T21:38:18.000Z",{"jsonldValid":27,"jsonld":2028},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Lifecycle Marketing Manager\",\"description\":\"\u003Cp>\u003Cstrong>Company Name: \u003C/strong>IG US Holdings, Inc.\u003Cbr>\u003Cstrong>Role: \u003C/strong>Lifecycle Marketing Manager\u003Cbr>\u003Cstrong>Location: \u003C/strong>Chicago, IL - Hybrid 3 days/week in office\u003C/p>\\n\u003Cp>We're looking for a strategic Lifecycle Marketing Manager to own and optimize the complete customer journey from acquisition through retention. You'll drive trading account growth and sustained engagement through data-driven, personalized campaigns across email, SMS, push, and in-app messaging. \u003C/p>\\n\u003Cp>You'll lead a team and collaborate cross-functionally with Marketing, Product, Analytics, Creative, and Compliance to deliver on shared business KPIs. \u003C/p>\\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong> \u003C/p>\\n\u003Cp>\u003Cstrong>Strategy & Execution\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>Develop and execute lifecycle marketing strategies to drive trading account growth and maximize customer lifetime value \u003C/li>\\n\u003Cli>Own acquisition, activation, engagement, retention, and win-back targets across the customer journey \u003C/li>\\n\u003Cli>Plan, build, and launch personalized multi-channel campaigns across email, SMS, push notifications, and in-app messaging \u003C/li>\\n\u003Cli>Design and deploy automated campaigns leveraging behavioral triggers and lifecycle stage \u003C/li>\\n\u003Cli>Manage marketing automation platforms and ensure seamless integration with our tech stack\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Optimization & Analytics\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>Manage a rigorous CRO and experimentation roadmap to optimize full-funnel program performance \u003C/li>\\n\u003Cli>Define success metrics and KPIs, monitor performance, and deliver regular readouts to leadership \u003C/li>\\n\u003Cli>Use data analytics tools to derive actionable insights and drive continuous improvement \u003C/li>\\n\u003Cli>Build sophisticated customer segmentation and personalization strategies at scale\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Leadership & Collaboration\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>Lead and mentor a team of up to 3 lifecycle marketing professionals \u003C/li>\\n\u003Cli>Partner with Product and Product Marketing to align lifecycle efforts with product launches and business goals \u003C/li>\\n\u003Cli>Work with Creative to develop compelling messaging and assets that resonate with traders \u003C/li>\\n\u003Cli>Coordinate with Compliance to ensure all communications meet regulatory requirements \u003C/li>\\n\u003Cli>Present channel strategy and campaign results to cross-functional partners and executive leadership \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>5-7 years of lifecycle marketing experience building and scaling lifecycle programs \u003C/li>\\n\u003Cli>3+ years of people management experience \u003C/li>\\n\u003Cli>Expert-level proficiency with marketing automation platforms \u003C/li>\\n\u003Cli>Proven track record executing personalized multi-channel campaigns (email, SMS, push, in-app) \u003C/li>\\n\u003Cli>Strong analytical skills with experience using data analytics tools and CRO/experimentation methodologies \u003C/li>\\n\u003Cli>Deep experience with customer segmentation and personalization at scale \u003C/li>\\n\u003Cli>Actively incorporates AI tools into day-to-day marketing workflows to drive smarter decisions and better outcomes \u003C/li>\\n\u003Cli>Strong project management skills managing multiple concurrent campaigns \u003C/li>\\n\u003Cli>Excellent communication and presentation skills \u003C/li>\\n\u003Cli>Experience collaborating with Product, Analytics, Creative, Tech Ops, and Compliance \u003C/li>\\n\u003Cli>Demonstrated ownership mindset with ability to execute end-to-end with autonomy \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Preferred Experience\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Background in fintech, trading platforms, or financial services \u003C/li>\\n\u003Cli>Experience in regulated industries (FinTech, Wealth Management) \u003C/li>\\n\u003Cli>Knowledge of FINRA and SEC marketing requirements \u003Cbr>\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Company Perks + Benefits: \u003C/strong>   \u003C/p>\\n\u003Cul>\\n\u003Cli>Performance Bonuses    \u003C/li>\\n\u003Cli>Stock Purchase Options    \u003C/li>\\n\u003Cli>Medical/Vision/Dental Benefits  \u003C/li>\\n\u003Cli>401k Plan   \u003C/li>\\n\u003Cli>20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)    \u003C/li>\\n\u003Cli>10 Paid Sick Days    \u003C/li>\\n\u003Cli>Gym Membership Reimbursement    \u003C/li>\\n\u003Cli>Commuter Benefits    \u003C/li>\\n\u003Cli>Pet Insurance    \u003C/li>\\n\u003Cli>Wellness & Mental Health Programs    \u003C/li>\\n\u003Cli>Charitable Donation Matching    \u003C/li>\\n\u003Cli>Two Paid Volunteer Days Off    \u003C/li>\\n\u003Cli>Daily catered lunch when in the office    \u003C/li>\\n\u003Cli>Full kitchen with snacks and beverages    \u003C/li>\\n\u003Cli>In-building gym    \u003C/li>\\n\u003Cli>Shuttle to/from Metra    \u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Salary Range: \u003C/strong>$120,000 - $148,000\u003Cbr>\u003Cem>The actual salary offered will be based on the candidate's level of experience and qualifications.\u003C/em> \u003C/p>\\n\u003Cp>\u003Cstrong>Discretionary Performance Bonus:\u003C/strong> 8-12% of base salary based on individual and company performance.\u003C/p>\\n\u003Cp>\u003Cstrong>About IGNA + tasty\u003C/strong> \u003Cbr>IG North America is home to tastytrade, tasty\u003Cem>live\u003C/em>, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. \u003C/p>\\n\u003Cp>From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty\u003Cem>live\u003C/em> providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.    \u003C/p>\\n\u003Cp>We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here. \u003Cbr> \u003Cbr>\u003Cstrong>Location: \u003C/strong>Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.  \u003C/p>\\n\u003Cp>tastytrade\u003Cstrong> | \u003C/strong>tastylive\u003Cstrong>  | \u003C/strong>tastyfx\u003Cstrong> | \u003C/strong>tastycrypto  \u003Cbr>1330 W Fulton Market, Chicago, IL 60607          \u003C/p>\\n\u003Cp>*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!  \u003C/p>\",\"datePosted\":\"2026-05-04T21:38:18.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"tastytrade\",\"sameAs\":\"http://www.tastytrade.com\",\"logo\":\"https://logo.clearbit.com/tastytrade.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"tastytrade\",\"value\":\"68c32026a5a8e77e1e0ba97ea4505d1f2ebdb597a11991c2af88b7b648f33d9d\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Chicago\",\"addressRegion\":\"Illinois\",\"addressCountry\":\"US\"}}}",{"id":2030,"slug":2031,"title":2032,"companyname":2033,"companylogo":2034,"companyTagline":2035,"companyIndustry":1865,"city":2036,"country":2037,"remote":15,"employmentType":2038,"department":18,"content_html":2039,"content_text":2040,"years":21,"createdAt":2041,"updatedAtISO":2042,"postedAtISO":2043,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2044},"a6795e2da50c7a827bd964ca1296465f2fe79afd70ab829baf4195bb699bfe18","director-lifecycle-marketing-at-insomnia-cookies-63d633700a","Director, Lifecycle Marketing","Insomnia Cookies","https://logo.clearbit.com/insomniacookies.com","Warm. Delicious. Delivered.","New York City NY","New York City Ny",[17],"\u003Cp>As \u003Cstrong>Director, Lifecycle Marketing\u003C/strong>, you will own Insomnia Cookies’ performance marketing engine across paid media and owned lifecycle channels, accountable for customer acquisition, retention, frequency, and lifetime value.\u003C/p>\n\u003Cp>This role leads strategy and execution across paid channels as well as owned channels (email, SMS, push, in-app, loyalty). You will ensure these channels work together as a cohesive system — acquiring the right customers, nurturing relationships, and driving repeat behavior.\u003C/p>\n\n\u003Cp>You will partner closely with Brand and Creative teams to ensure performance marketing is on-brand and effective, while maintaining clear accountability for results. This is a senior, hands-on leadership role for a marketer who understands how to scale growth without sacrificing customer experience or brand equity.\u003C/p>\n\n\u003Cp>\u003Cstrong>SWEET POSITION PERKS\u003C/strong>:\u003C/p>\n\u003Cp>•We operate on a 4-day work week, with Fridays as a flex day. While not a standard workday, employees should remain accessible for urgent or time-sensitive needs as our bakeries operate through the weekend.\u003C/p>\n\u003Cp>A highly visible leadership role where your work will directly shape brand identity and culture.\u003C/p>\n\u003Cp>•Rich opportunity to build a team, set the tone, and leave your mark on a brand.\u003C/p>\n\u003Cp>•Competitive salary + bonus + benefits + equity\u003C/p>\n\u003Cp>•4 Day Work Week (yuppp, we get every Friday off)\u003C/p>\n\u003Cp>•A fun, entrepreneurial, and cookie-filled culture.\u003C/p>\n\u003Cp>•Free cookies, branded swag and so much more!\u003C/p>\n\n\u003Cp>\u003Cstrong>Key Responsibilities\u003C/strong>:\u003C/p>\n\u003Cp>\u003Cem>Performance & Lifecycle Strategy\u003C/em>\u003C/p>\n\u003Cp>•Own the end-to-end performance and lifecycle marketing strategy across paid and owned channels.\u003C/p>\n\u003Cp>•Define acquisition, retention, frequency, and LTV goals in partnership with Marketing and Analytics leadership.\u003C/p>\n\u003Cp>•Ensure paid and owned channels are integrated into a seamless customer journey.\u003C/p>\n\n\u003Cp>\u003Cem>Paid Media Leadership\u003C/em>\u003C/p>\n\u003Cp>•Oversee paid media strategy, planning, and optimization across key channels, including paid social, search, app install, and emerging platforms.\u003C/p>\n\u003Cp>•Manage agency partners and/or in-house teams responsible for media execution.\u003C/p>\n\u003Cp>•Own paid media budgets, pacing, and performance, with accountability for CAC, ROAS, and incremental growth.\u003C/p>\n\n\u003Cp>\u003Cem>Owned Channels & Lifecycle Marketing\u003C/em>\u003C/p>\n\u003Cp>•Lead lifecycle strategy and execution across email, SMS, push notifications, in-app messaging, and loyalty communications.\u003C/p>\n\u003Cp>•Define segmentation, journey orchestration, cadence, and personalization frameworks.\u003C/p>\n\u003Cp>•Ensure owned channels drive retention, frequency, and customer value, not just transactions.\u003C/p>\n\n\u003Cp>\u003Cem>Measurement, Testing & Optimization\u003C/em>\u003C/p>\n\u003Cp>•Lead customer data and segmentation strategy, defining actionable segments based on behavior, frequency, value, and lifecycle stage.\u003C/p>\n\u003Cp>•Drive adoption and activation of a Customer Data Platform (CDP), using insights to inform targeting, personalization, testing, and investment decisions across paid and owned channels.\u003C/p>\n\u003Cp>•Own performance KPIs across paid and owned channels, including CAC, ROAS, retention, repeat rate, frequency, and LTV.\u003C/p>\n\u003Cp>•Partner with Analytics to develop dashboards, testing frameworks, and attribution approaches.\u003C/p>\n\u003Cp>•Use insights and experimentation to continuously optimize channel mix, messaging, and investment.\u003C/p>\n\n\u003Cp>\u003Cem>Cross-Functional Leadership\u003C/em>\u003C/p>\n\u003Cp>•Partner closely with Brand and Creative teams to align performance marketing with brand strategy and creative direction.\u003C/p>\n\u003Cp>•Collaborate with Digital, and Operations teams to ensure marketing programs align with the guest experience.\u003C/p>\n\u003Cp>•Lead, mentor, and grow a high-performing performance and lifecycle marketing team.\u003C/p>\n\n\u003Cp>\u003Cstrong>Qualifications & Experience:\u003C/strong>\u003C/p>\n\u003Cp>•8–12+ years of performance and/or lifecycle marketing experience, ideally within consumer, ecommerce, QSR, or digital-first brands.\u003C/p>\n\u003Cp>•Proven experience owning paid media strategy and budgets alongside owned-channel lifecycle programs.\u003C/p>\n\u003Cp>•Strong understanding of full-funnel performance marketing and customer journey optimization.\u003C/p>\n\u003Cp>•Experience managing agencies and cross-functional partners.\u003C/p>\n\u003Cp>•Highly data-driven with comfort interpreting performance metrics and making tradeoffs.\u003C/p>\n\u003Cp>•Strong leadership, communication, and influence skills.\u003C/p>\n\u003Cp>•Comfortable operating in a fast-paced, results-oriented environment.\u003C/p>","As Director, Lifecycle Marketing, you will own Insomnia Cookies’ performance marketing engine across paid media and owned lifecycle channels, accountable for customer acquisition, retention, frequency, and lifetime value.\nThis role leads strategy and execution across paid channels as well as owned channels (email, SMS, push, in-app, loyalty). You will ensure these channels work together as a cohesive system — acquiring the right customers, nurturing relationships, and driving repeat behavior.\n\nYou will partner closely with Brand and Creative teams to ensure performance marketing is on-brand and effective, while maintaining clear accountability for results. This is a senior, hands-on leadership role for a marketer who understands how to scale growth without sacrificing customer experience or brand equity.\n\nSWEET POSITION PERKS:\n•We operate on a 4-day work week, with Fridays as a flex day. While not a standard workday, employees should remain accessible for urgent or time-sensitive needs as our bakeries operate through the weekend.\nA highly visible leadership role where your work will directly shape brand identity and culture.\n•Rich opportunity to build a team, set the tone, and leave your mark on a brand.\n•Competitive salary + bonus + benefits + equity\n•4 Day Work Week (yuppp, we get every Friday off)\n•A fun, entrepreneurial, and cookie-filled culture.\n•Free cookies, branded swag and so much more!\n\nKey Responsibilities:\nPerformance & Lifecycle Strategy\n•Own the end-to-end performance and lifecycle marketing strategy across paid and owned channels.\n•Define acquisition, retention, frequency, and LTV goals in partnership with Marketing and Analytics leadership.\n•Ensure paid and owned channels are integrated into a seamless customer journey.\n\nPaid Media Leadership\n•Oversee paid media strategy, planning, and optimization across key channels, including paid social, search, app install, and emerging platforms.\n•Manage agency partners and/or in-house teams responsible for media execution.\n•Own paid media budgets, pacing, and performance, with accountability for CAC, ROAS, and incremental growth.\n\nOwned Channels & Lifecycle Marketing\n•Lead lifecycle strategy and execution across email, SMS, push notifications, in-app messaging, and loyalty communications.\n•Define segmentation, journey orchestration, cadence, and personalization frameworks.\n•Ensure owned channels drive retention, frequency, and customer value, not just transactions.\n\nMeasurement, Testing & Optimization\n•Lead customer data and segmentation strategy, defining actionable segments based on behavior, frequency, value, and lifecycle stage.\n•Drive adoption and activation of a Customer Data Platform (CDP), using insights to inform targeting, personalization, testing, and investment decisions across paid and owned channels.\n•Own performance KPIs across paid and owned channels, including CAC, ROAS, retention, repeat rate, frequency, and LTV.\n•Partner with Analytics to develop dashboards, testing frameworks, and attribution approaches.\n•Use insights and experimentation to continuously optimize channel mix, messaging, and investment.\n\nCross-Functional Leadership\n•Partner closely with Brand and Creative teams to align performance marketing with brand strategy and creative direction.\n•Collaborate with Digital, and Operations teams to ensure marketing programs align with the guest experience.\n•Lead, mentor, and grow a high-performing performance and lifecycle marketing team.\n\nQualifications & Experience:\n•8–12+ years of performance and/or lifecycle marketing experience, ideally within consumer, ecommerce, QSR, or digital-first brands.\n•Proven experience owning paid media strategy and budgets alongside owned-channel lifecycle programs.\n•Strong understanding of full-funnel performance marketing and customer journey optimization.\n•Experience managing agencies and cross-functional partners.\n•Highly data-driven with comfort interpreting performance metrics and making tradeoffs.\n•Strong leadership, communication, and influence skills.\n•Comfortable operating in a fast-paced, results-oriented environment.",1777951397000,"2026-05-05 05:24:45","2026-05-04T18:57:18.617Z",{"jsonldValid":27,"jsonld":2045},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Director, Lifecycle Marketing\",\"description\":\"\u003Cp>As \u003Cstrong>Director, Lifecycle Marketing\u003C/strong>, you will own Insomnia Cookies’ performance marketing engine across paid media and owned lifecycle channels, accountable for customer acquisition, retention, frequency, and lifetime value.\u003C/p>\\n\u003Cp>This role leads strategy and execution across paid channels as well as owned channels (email, SMS, push, in-app, loyalty). You will ensure these channels work together as a cohesive system — acquiring the right customers, nurturing relationships, and driving repeat behavior.\u003C/p>\\n\\n\u003Cp>You will partner closely with Brand and Creative teams to ensure performance marketing is on-brand and effective, while maintaining clear accountability for results. This is a senior, hands-on leadership role for a marketer who understands how to scale growth without sacrificing customer experience or brand equity.\u003C/p>\\n\\n\u003Cp>\u003Cstrong>SWEET POSITION PERKS\u003C/strong>:\u003C/p>\\n\u003Cp>•We operate on a 4-day work week, with Fridays as a flex day. While not a standard workday, employees should remain accessible for urgent or time-sensitive needs as our bakeries operate through the weekend.\u003C/p>\\n\u003Cp>A highly visible leadership role where your work will directly shape brand identity and culture.\u003C/p>\\n\u003Cp>•Rich opportunity to build a team, set the tone, and leave your mark on a brand.\u003C/p>\\n\u003Cp>•Competitive salary + bonus + benefits + equity\u003C/p>\\n\u003Cp>•4 Day Work Week (yuppp, we get every Friday off)\u003C/p>\\n\u003Cp>•A fun, entrepreneurial, and cookie-filled culture.\u003C/p>\\n\u003Cp>•Free cookies, branded swag and so much more!\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Key Responsibilities\u003C/strong>:\u003C/p>\\n\u003Cp>\u003Cem>Performance & Lifecycle Strategy\u003C/em>\u003C/p>\\n\u003Cp>•Own the end-to-end performance and lifecycle marketing strategy across paid and owned channels.\u003C/p>\\n\u003Cp>•Define acquisition, retention, frequency, and LTV goals in partnership with Marketing and Analytics leadership.\u003C/p>\\n\u003Cp>•Ensure paid and owned channels are integrated into a seamless customer journey.\u003C/p>\\n\\n\u003Cp>\u003Cem>Paid Media Leadership\u003C/em>\u003C/p>\\n\u003Cp>•Oversee paid media strategy, planning, and optimization across key channels, including paid social, search, app install, and emerging platforms.\u003C/p>\\n\u003Cp>•Manage agency partners and/or in-house teams responsible for media execution.\u003C/p>\\n\u003Cp>•Own paid media budgets, pacing, and performance, with accountability for CAC, ROAS, and incremental growth.\u003C/p>\\n\\n\u003Cp>\u003Cem>Owned Channels & Lifecycle Marketing\u003C/em>\u003C/p>\\n\u003Cp>•Lead lifecycle strategy and execution across email, SMS, push notifications, in-app messaging, and loyalty communications.\u003C/p>\\n\u003Cp>•Define segmentation, journey orchestration, cadence, and personalization frameworks.\u003C/p>\\n\u003Cp>•Ensure owned channels drive retention, frequency, and customer value, not just transactions.\u003C/p>\\n\\n\u003Cp>\u003Cem>Measurement, Testing & Optimization\u003C/em>\u003C/p>\\n\u003Cp>•Lead customer data and segmentation strategy, defining actionable segments based on behavior, frequency, value, and lifecycle stage.\u003C/p>\\n\u003Cp>•Drive adoption and activation of a Customer Data Platform (CDP), using insights to inform targeting, personalization, testing, and investment decisions across paid and owned channels.\u003C/p>\\n\u003Cp>•Own performance KPIs across paid and owned channels, including CAC, ROAS, retention, repeat rate, frequency, and LTV.\u003C/p>\\n\u003Cp>•Partner with Analytics to develop dashboards, testing frameworks, and attribution approaches.\u003C/p>\\n\u003Cp>•Use insights and experimentation to continuously optimize channel mix, messaging, and investment.\u003C/p>\\n\\n\u003Cp>\u003Cem>Cross-Functional Leadership\u003C/em>\u003C/p>\\n\u003Cp>•Partner closely with Brand and Creative teams to align performance marketing with brand strategy and creative direction.\u003C/p>\\n\u003Cp>•Collaborate with Digital, and Operations teams to ensure marketing programs align with the guest experience.\u003C/p>\\n\u003Cp>•Lead, mentor, and grow a high-performing performance and lifecycle marketing team.\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Qualifications & Experience:\u003C/strong>\u003C/p>\\n\u003Cp>•8–12+ years of performance and/or lifecycle marketing experience, ideally within consumer, ecommerce, QSR, or digital-first brands.\u003C/p>\\n\u003Cp>•Proven experience owning paid media strategy and budgets alongside owned-channel lifecycle programs.\u003C/p>\\n\u003Cp>•Strong understanding of full-funnel performance marketing and customer journey optimization.\u003C/p>\\n\u003Cp>•Experience managing agencies and cross-functional partners.\u003C/p>\\n\u003Cp>•Highly data-driven with comfort interpreting performance metrics and making tradeoffs.\u003C/p>\\n\u003Cp>•Strong leadership, communication, and influence skills.\u003C/p>\\n\u003Cp>•Comfortable operating in a fast-paced, results-oriented environment.\u003C/p>\",\"datePosted\":\"2026-05-04T18:57:18.617Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Insomnia Cookies\",\"sameAs\":\"https://insomniacookies.com/contact\",\"logo\":\"https://logo.clearbit.com/insomniacookies.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Insomnia Cookies\",\"value\":\"a6795e2da50c7a827bd964ca1296465f2fe79afd70ab829baf4195bb699bfe18\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"New York City NY\",\"addressCountry\":\"New York City Ny\"}}}",{"id":2047,"slug":2048,"title":2049,"companyname":2050,"companylogo":2051,"companyTagline":2052,"companyIndustry":1623,"city":2053,"country":14,"remote":15,"employmentType":2054,"department":90,"content_html":2055,"content_text":2056,"years":21,"createdAt":2057,"updatedAtISO":2058,"postedAtISO":2059,"hasSalary":15,"salaryMin":2060,"salaryMax":2061,"currency":25,"schema":2062},"4a3ab77f09d82a9208557213b8d55411e97cd33c7ae928884b66f32117de3f89","director-customer-marketing-at-checkr-inc-dcdce70530","Director, Customer Marketing","Checkr, Inc.","https://logo.clearbit.com/checkr.com","We're building a fairer future by designing technology to create opportunities for all.","Denver",[17],"\u003Cp>\u003Cstrong>About Checkr\u003Cbr>\u003C/strong>Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.\u003Cbr>\u003Cbr>We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.\u003C/p>\u003Ch2>\u003Cstrong>The Role\u003C/strong>\u003C/h2>\n\u003Cp>We are looking for a strategic \u003Cstrong>Director of Customer Marketing\u003C/strong> to lead Checkr’s efforts in leveraging our customer base as a primary engine for revenue and advocacy. Reporting to the \u003Cstrong>VP of Product & Customer Marketing\u003C/strong>, you will own the end-to-end strategy to attain ambitious customer upsell and retention targets across both self-serve customers and managed customers. To achieve this, you will work with your team of four reports and a broad set of cross-functional stakeholders to design, implement, and optimize customer marketing programs that delight our customers, help them to maximize their success on the Checkr platform, and strengthen our relationships with them.\u003C/p>\n\u003Cp>This is a critical leadership role for someone who excels at the intersection of data-driven marketing and customer experience. You will oversee a team of expert specialists in lifecycle marketing automation, managed customer programs, customer advocacy, and customer events. Your mission is to evolve our current programs into a sophisticated, AI-orchestrated engine that delivers personalized value at every stage of the customer journey.\u003C/p>\n\u003Ch2>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Strategic Goals:\u003C/strong> Define the customer marketing playbook to achieve self-serve and managed revenue targets. Own KPIs including SMB net revenue retention, managed customer upsell pipeline, and advocacy-influenced win rates.\u003C/li>\n\u003Cli>\u003Cstrong>Team Management:\u003C/strong> Lead and mentor a high-performing team of four (Lifecycle Marketing Lead, Sr. Customer Campaigns Manager, Sr. Customer Advocacy Manager, and Customer Events Manager).\u003C/li>\n\u003Cli>\u003Cstrong>AI & Automated Engagement:\u003C/strong> Lead the evolution from lifecycle marketing automation to sophisticated AI orchestration. Partner with Marketing, Ops and Product to implement behavior-triggered messaging and chat experiences that engage customers with tailored solutions.\u003C/li>\n\u003Cli>\u003Cstrong>Managed Segment Growth:\u003C/strong> Collaborate with Marketing, Sales and Account Management to execute data-enriched programs such as customer webinars and customer newsletters, providing helpful education and updates for customers.\u003C/li>\n\u003Cli>\u003Cstrong>Advocacy:\u003C/strong> Scale our advocacy programs to increase our delivery of customer stories, quotes, and other proof points. Strengthen our customer referral program to win more deals, and drive ratings and reviews on influential third-party websites.\u003C/li>\n\u003Cli>\u003Cstrong>Customer Events:\u003C/strong> Lead our flagship customer events such as our Customer Advisory Board series and our new Super Admin meetups, creating delightful experiences for customers where we can learn from them and expand our relationships with them.\u003C/li>\n\u003Cli>\u003Cstrong>NPS Program: \u003C/strong>Lead our annual NPS survey across our customer base, delivering valuable insights that inform our product and go-to-market strategies.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-Functional Leadership:\u003C/strong> Partner with Data, RevOps, and R&D to build the infrastructure for a centralized customer dashboard and improved experimentation frameworks.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Bring\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Experience:\u003C/strong> 10+ years in B2B SaaS marketing, with 6+ years in customer marketing, and 3+ years in a leadership role. You have a proven track record of owning revenue targets and multi-function teams.\u003C/li>\n\u003Cli>\u003Cstrong>Customer Empathy:\u003C/strong> You’re passionate about improving the experience of the customer, and you enjoy analyzing data to reveal insights about how customers think and behave.\u003C/li>\n\u003Cli>\u003Cstrong>Technical Sophistication:\u003C/strong> You have deep experience with the established martech stack (e.g. Marketo, Pendo, Salesforce) and a passion for emerging tech like AI orchestration (e.g. Phave), chat-based engagement (e.g. Ada, Qualified), and data enrichment tools (e.g. Clay).\u003C/li>\n\u003Cli>\u003Cstrong>Data-Driven Approach:\u003C/strong> You translate complex data into clear, actionable campaign strategies, and you are comfortable working with Data Science and RevOps teams on advanced data analysis projects.\u003C/li>\n\u003Cli>\u003Cstrong>Advocacy Experience:\u003C/strong> You know how to turn a successful customer into a passionate advocate through case studies, social proof, and peer-to-peer references.\u003C/li>\n\u003Cli>\u003Cstrong>Strategic Execution:\u003C/strong> You can move from high-level annual operating plans to hands-on campaign optimization without missing a beat.\u003C/li>\n\u003Cli>\u003Cstrong>A-player Mindset:\u003C/strong> You move with urgency, thrive in ambiguity, and take ownership of your team’s goals and performance.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You’ll Get\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>A fast-paced and collaborative environment\u003C/li>\n\u003Cli>Learning and development allowance\u003C/li>\n\u003Cli>Competitive cash and equity compensation and opportunity for advancement\u003C/li>\n\u003Cli>Medical, dental, and vision coverage\u003C/li>\n\u003Cli>Reimbursement for fertility, adoption, and parental planning services\u003C/li>\n\u003Cli>Flexible PTO policy\u003C/li>\n\u003Cli>Monthly wellness stipend\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Pay Transparency Disclosure\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see\u003C/em> our website\u003Cem>.\u003C/em>\u003C/p>\u003Cp>On-target Earnings OR Base Salary range (San Francisco, CA)\u003C/p>\u003Cp>$230,000—$270,000 USD\u003C/p>\u003Cp>On-target Earnings OR Base Salary range (Denver, CO)\u003C/p>\u003Cp>$195,000—$229,000 USD\u003C/p>\u003Cp>\u003Cem>At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.\u003C/em>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Equal Employment Opportunities at Checkr\u003C/strong>\u003Cbr>\u003Cem>Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the \u003C/em>San Francisco’s Fair Chance Ordinance\u003Cem>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Applicant Privacy Policy\u003C/strong>\u003Cbr>If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.\u003C/p>\n\u003Cp>\u003Cem>*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).\u003C/em>\u003C/p>","About CheckrCheckr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.The Role\nWe are looking for a strategic Director of Customer Marketing to lead Checkr’s efforts in leveraging our customer base as a primary engine for revenue and advocacy. Reporting to the VP of Product & Customer Marketing, you will own the end-to-end strategy to attain ambitious customer upsell and retention targets across both self-serve customers and managed customers. To achieve this, you will work with your team of four reports and a broad set of cross-functional stakeholders to design, implement, and optimize customer marketing programs that delight our customers, help them to maximize their success on the Checkr platform, and strengthen our relationships with them.\nThis is a critical leadership role for someone who excels at the intersection of data-driven marketing and customer experience. You will oversee a team of expert specialists in lifecycle marketing automation, managed customer programs, customer advocacy, and customer events. Your mission is to evolve our current programs into a sophisticated, AI-orchestrated engine that delivers personalized value at every stage of the customer journey.\nWhat You’ll Do\n\nStrategic Goals: Define the customer marketing playbook to achieve self-serve and managed revenue targets. Own KPIs including SMB net revenue retention, managed customer upsell pipeline, and advocacy-influenced win rates.\nTeam Management: Lead and mentor a high-performing team of four (Lifecycle Marketing Lead, Sr. Customer Campaigns Manager, Sr. Customer Advocacy Manager, and Customer Events Manager).\nAI & Automated Engagement: Lead the evolution from lifecycle marketing automation to sophisticated AI orchestration. Partner with Marketing, Ops and Product to implement behavior-triggered messaging and chat experiences that engage customers with tailored solutions.\nManaged Segment Growth: Collaborate with Marketing, Sales and Account Management to execute data-enriched programs such as customer webinars and customer newsletters, providing helpful education and updates for customers.\nAdvocacy: Scale our advocacy programs to increase our delivery of customer stories, quotes, and other proof points. Strengthen our customer referral program to win more deals, and drive ratings and reviews on influential third-party websites.\nCustomer Events: Lead our flagship customer events such as our Customer Advisory Board series and our new Super Admin meetups, creating delightful experiences for customers where we can learn from them and expand our relationships with them.\nNPS Program: Lead our annual NPS survey across our customer base, delivering valuable insights that inform our product and go-to-market strategies.\nCross-Functional Leadership: Partner with Data, RevOps, and R&D to build the infrastructure for a centralized customer dashboard and improved experimentation frameworks.\n\nWhat You Bring\n\nExperience: 10+ years in B2B SaaS marketing, with 6+ years in customer marketing, and 3+ years in a leadership role. You have a proven track record of owning revenue targets and multi-function teams.\nCustomer Empathy: You’re passionate about improving the experience of the customer, and you enjoy analyzing data to reveal insights about how customers think and behave.\nTechnical Sophistication: You have deep experience with the established martech stack (e.g. Marketo, Pendo, Salesforce) and a passion for emerging tech like AI orchestration (e.g. Phave), chat-based engagement (e.g. Ada, Qualified), and data enrichment tools (e.g. Clay).\nData-Driven Approach: You translate complex data into clear, actionable campaign strategies, and you are comfortable working with Data Science and RevOps teams on advanced data analysis projects.\nAdvocacy Experience: You know how to turn a successful customer into a passionate advocate through case studies, social proof, and peer-to-peer references.\nStrategic Execution: You can move from high-level annual operating plans to hands-on campaign optimization without missing a beat.\nA-player Mindset: You move with urgency, thrive in ambiguity, and take ownership of your team’s goals and performance.\n\nWhat You’ll Get\n\nA fast-paced and collaborative environment\nLearning and development allowance\nCompetitive cash and equity compensation and opportunity for advancement\nMedical, dental, and vision coverage\nReimbursement for fertility, adoption, and parental planning services\nFlexible PTO policy\nMonthly wellness stipend\nPay Transparency Disclosure\nOne of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.On-target Earnings OR Base Salary range (San Francisco, CA)$230,000—$270,000 USDOn-target Earnings OR Base Salary range (Denver, CO)$195,000—$229,000 USDAt Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.\nEqual Employment Opportunities at CheckrCheckr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.\nApplicant Privacy PolicyIf you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.\n*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).",1777908391000,"2026-05-04 17:26:46","2026-04-20T19:38:08.000Z",230000,270000,{"jsonldValid":27,"jsonld":2063},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Director, Customer Marketing\",\"description\":\"\u003Cp>\u003Cstrong>About Checkr\u003Cbr>\u003C/strong>Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.\u003Cbr>\u003Cbr>We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.\u003C/p>\u003Ch2>\u003Cstrong>The Role\u003C/strong>\u003C/h2>\\n\u003Cp>We are looking for a strategic \u003Cstrong>Director of Customer Marketing\u003C/strong> to lead Checkr’s efforts in leveraging our customer base as a primary engine for revenue and advocacy. Reporting to the \u003Cstrong>VP of Product & Customer Marketing\u003C/strong>, you will own the end-to-end strategy to attain ambitious customer upsell and retention targets across both self-serve customers and managed customers. To achieve this, you will work with your team of four reports and a broad set of cross-functional stakeholders to design, implement, and optimize customer marketing programs that delight our customers, help them to maximize their success on the Checkr platform, and strengthen our relationships with them.\u003C/p>\\n\u003Cp>This is a critical leadership role for someone who excels at the intersection of data-driven marketing and customer experience. You will oversee a team of expert specialists in lifecycle marketing automation, managed customer programs, customer advocacy, and customer events. Your mission is to evolve our current programs into a sophisticated, AI-orchestrated engine that delivers personalized value at every stage of the customer journey.\u003C/p>\\n\u003Ch2>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Strategic Goals:\u003C/strong> Define the customer marketing playbook to achieve self-serve and managed revenue targets. Own KPIs including SMB net revenue retention, managed customer upsell pipeline, and advocacy-influenced win rates.\u003C/li>\\n\u003Cli>\u003Cstrong>Team Management:\u003C/strong> Lead and mentor a high-performing team of four (Lifecycle Marketing Lead, Sr. Customer Campaigns Manager, Sr. Customer Advocacy Manager, and Customer Events Manager).\u003C/li>\\n\u003Cli>\u003Cstrong>AI & Automated Engagement:\u003C/strong> Lead the evolution from lifecycle marketing automation to sophisticated AI orchestration. Partner with Marketing, Ops and Product to implement behavior-triggered messaging and chat experiences that engage customers with tailored solutions.\u003C/li>\\n\u003Cli>\u003Cstrong>Managed Segment Growth:\u003C/strong> Collaborate with Marketing, Sales and Account Management to execute data-enriched programs such as customer webinars and customer newsletters, providing helpful education and updates for customers.\u003C/li>\\n\u003Cli>\u003Cstrong>Advocacy:\u003C/strong> Scale our advocacy programs to increase our delivery of customer stories, quotes, and other proof points. Strengthen our customer referral program to win more deals, and drive ratings and reviews on influential third-party websites.\u003C/li>\\n\u003Cli>\u003Cstrong>Customer Events:\u003C/strong> Lead our flagship customer events such as our Customer Advisory Board series and our new Super Admin meetups, creating delightful experiences for customers where we can learn from them and expand our relationships with them.\u003C/li>\\n\u003Cli>\u003Cstrong>NPS Program: \u003C/strong>Lead our annual NPS survey across our customer base, delivering valuable insights that inform our product and go-to-market strategies.\u003C/li>\\n\u003Cli>\u003Cstrong>Cross-Functional Leadership:\u003C/strong> Partner with Data, RevOps, and R&D to build the infrastructure for a centralized customer dashboard and improved experimentation frameworks.\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>What You Bring\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Experience:\u003C/strong> 10+ years in B2B SaaS marketing, with 6+ years in customer marketing, and 3+ years in a leadership role. You have a proven track record of owning revenue targets and multi-function teams.\u003C/li>\\n\u003Cli>\u003Cstrong>Customer Empathy:\u003C/strong> You’re passionate about improving the experience of the customer, and you enjoy analyzing data to reveal insights about how customers think and behave.\u003C/li>\\n\u003Cli>\u003Cstrong>Technical Sophistication:\u003C/strong> You have deep experience with the established martech stack (e.g. Marketo, Pendo, Salesforce) and a passion for emerging tech like AI orchestration (e.g. Phave), chat-based engagement (e.g. Ada, Qualified), and data enrichment tools (e.g. Clay).\u003C/li>\\n\u003Cli>\u003Cstrong>Data-Driven Approach:\u003C/strong> You translate complex data into clear, actionable campaign strategies, and you are comfortable working with Data Science and RevOps teams on advanced data analysis projects.\u003C/li>\\n\u003Cli>\u003Cstrong>Advocacy Experience:\u003C/strong> You know how to turn a successful customer into a passionate advocate through case studies, social proof, and peer-to-peer references.\u003C/li>\\n\u003Cli>\u003Cstrong>Strategic Execution:\u003C/strong> You can move from high-level annual operating plans to hands-on campaign optimization without missing a beat.\u003C/li>\\n\u003Cli>\u003Cstrong>A-player Mindset:\u003C/strong> You move with urgency, thrive in ambiguity, and take ownership of your team’s goals and performance.\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>What You’ll Get\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>A fast-paced and collaborative environment\u003C/li>\\n\u003Cli>Learning and development allowance\u003C/li>\\n\u003Cli>Competitive cash and equity compensation and opportunity for advancement\u003C/li>\\n\u003Cli>Medical, dental, and vision coverage\u003C/li>\\n\u003Cli>Reimbursement for fertility, adoption, and parental planning services\u003C/li>\\n\u003Cli>Flexible PTO policy\u003C/li>\\n\u003Cli>Monthly wellness stipend\u003C/li>\\n\u003C/ul>\u003Cp>\u003Cstrong>Pay Transparency Disclosure\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cem>One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see\u003C/em> our website\u003Cem>.\u003C/em>\u003C/p>\u003Cp>On-target Earnings OR Base Salary range (San Francisco, CA)\u003C/p>\u003Cp>$230,000—$270,000 USD\u003C/p>\u003Cp>On-target Earnings OR Base Salary range (Denver, CO)\u003C/p>\u003Cp>$195,000—$229,000 USD\u003C/p>\u003Cp>\u003Cem>At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.\u003C/em>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>Equal Employment Opportunities at Checkr\u003C/strong>\u003Cbr>\u003Cem>Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the \u003C/em>San Francisco’s Fair Chance Ordinance\u003Cem>.\u003C/em>\u003C/p>\\n\u003Cp>\u003Cstrong>Applicant Privacy Policy\u003C/strong>\u003Cbr>If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.\u003C/p>\\n\u003Cp>\u003Cem>*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).\u003C/em>\u003C/p>\",\"datePosted\":\"2026-04-20T19:38:08.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Checkr, Inc.\",\"sameAs\":\"http://www.checkr.com\",\"logo\":\"https://logo.clearbit.com/checkr.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Checkr, Inc.\",\"value\":\"4a3ab77f09d82a9208557213b8d55411e97cd33c7ae928884b66f32117de3f89\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Denver\",\"addressRegion\":\"Colorado, United States; San Francisco, California\",\"addressCountry\":\"US\"}}}",{"id":2065,"slug":2066,"title":2067,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":2068,"country":14,"remote":15,"employmentType":2069,"department":18,"content_html":2070,"content_text":2071,"years":21,"createdAt":2057,"updatedAtISO":2072,"postedAtISO":2073,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2074},"b2179281800c877540c88976e74fd7ed30068f8d6798d446554cc6242cc07610","district-service-manager-crm-oregon-at-medtronic-42e42df08e","District Service Manager CRM - Oregon","Portland",[17],"We anticipate the application window for this opening will close on - 18 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  \u003C/b>\u003Cb>Rooted in our long history of mission-driven innovation, our medical technologies \u003C/b>\u003Cb>open doors. \u003C/b>\u003Cb>We support your growth with the training, mentorship, and guidance you need to own your future success. \u003C/b>\u003Cb>Join us for a career that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Leads CVG service related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional service.  Drive execution of key CVG initiatives to achieve Group, BU and Regional level goals.  Partner with regional management teams to achieve implant, revenue and expense goals for assigned geography.  Manage, develop and motivate service employees to deliver unsurpassed patient care, physician/AHP service and technical expertise in the hospital, clinic and other care settings.\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE:  POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Service Leadership\u003C/b>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Collaborate with key stakeholders to coordinate, develop and execute strategies to achieve short and long term business objectives especially related to service activities and programs.\u003C/li>\u003Cli>Works with district(s)/territories/Regional Sales Coordinators to ensure efficient and effective scheduling of CRDM implant and follow-up coverage for assigned geography.\u003C/li>\u003Cli>Partners with sales team to drive key service initiatives and provide service assessments via periodic business reviews, RFPs, etc. that highlight the value of Medtronic service to our customers.\u003C/li>\u003Cli>Lead and drive changes focused on service burden reduction and new service models.\u003C/li>\u003Cli>Work with regional and district leadership to align resources based on business priorities and appropriate service demands.\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cb>CVG\u003C/b>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partner with district management teams to achieve business objectives, execute on CVG strategies, implant, revenue and expense goals.\u003C/li>\u003Cli>Drive cross BU support for key CVG programs/needs.\u003C/li>\u003Cli>Manage the CVG Champions Program to ensure proper execution of BU expectations.  Drive accountability through adherence to deadlines and timely documentation of Champion related activities in Salesforce.com and completion of other stated deliverables.\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cb>People Management\u003C/b>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Manages Service Team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals.\u003C/li>\u003Cli>Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.\u003C/li>\u003Cli>Assist employees with individual development planning.\u003C/li>\u003Cli>Responsible Clinical Specialist recruiting and hiring.  Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cb>Business Operations\u003C/b>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Business Discipline:  Sales support, inventory/OPC, credentialing, expense management, data privacy, PO pendings, warranty credits and required training\u003C/li>\u003Cli>Ensure efficient, effective use of inventory, expenses and assets\u003C/li>\u003Cli>Apply Customer Focused Quality Concepts\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - BASIC QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>Bachelor's Degree  \u003C/li>\u003Cli>4 years of successful professional experience OR\u003C/li>\u003Cli>2 years of experience directly managing employees in a healthcare organization\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Medtronic experience in role that interacts with CVG field organization\u003C/li>\u003Cli>Knowledge of local cardiac customer base\u003C/li>\u003Cli>Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups\u003C/li>\u003Cli>Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry\u003C/li>\u003Cli>Training and experience with Lean Sigma principles\u003C/li>\u003Cli>Demonstrated business acumen\u003C/li>\u003Cli>Experience in a healthcare related discipline\u003C/li>\u003Cli>Ability to learn and understand technical aspects of business\u003C/li>\u003Cli>Ability to manage, coach and develop managers and employees\u003C/li>\u003Cli>Capable of critical/strategic thinking; ability to execute strategy\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/li>\u003Cli>Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.\u003C/li>\u003Cli>While performing the duties of this job, the employee is regularly required to sit and talk or hear.\u003C/li>\u003Cli>The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools or controls.\u003C/li>\u003Cli>The employee is occasionally required to reach with hands and arms.\u003C/li>\u003Cli>The employee must occasionally lift and/or move up to 15 pounds.\u003C/li>\u003Cli>Specific vision abilities required by this job include close vision and distance vision.\u003C/li>\u003Cli>The employee must be able to travel by air or car or other mode of transportation.\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $125,000.00 - $125,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 18 May 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Leads CVG service related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional service.  Drive execution of key CVG initiatives to achieve Group, BU and Regional level goals.  Partner with regional management teams to achieve implant, revenue and expense goals for assigned geography.  Manage, develop and motivate service employees to deliver unsurpassed patient care, physician/AHP service and technical expertise in the hospital, clinic and other care settings.A DAY IN THE LIFE:  POSITION RESPONSIBILITIES:Service LeadershipCollaborate with key stakeholders to coordinate, develop and execute strategies to achieve short and long term business objectives especially related to service activities and programs.Works with district(s)/territories/Regional Sales Coordinators to ensure efficient and effective scheduling of CRDM implant and follow-up coverage for assigned geography.Partners with sales team to drive key service initiatives and provide service assessments via periodic business reviews, RFPs, etc. that highlight the value of Medtronic service to our customers.Lead and drive changes focused on service burden reduction and new service models.Work with regional and district leadership to align resources based on business priorities and appropriate service demands.CVGPartner with district management teams to achieve business objectives, execute on CVG strategies, implant, revenue and expense goals.Drive cross BU support for key CVG programs/needs.Manage the CVG Champions Program to ensure proper execution of BU expectations.  Drive accountability through adherence to deadlines and timely documentation of Champion related activities in Salesforce.com and completion of other stated deliverables.People ManagementManages Service Team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals.Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.Assist employees with individual development planning.Responsible Clinical Specialist recruiting and hiring.  Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.Business OperationsBusiness Discipline:  Sales support, inventory/OPC, credentialing, expense management, data privacy, PO pendings, warranty credits and required trainingEnsure efficient, effective use of inventory, expenses and assetsApply Customer Focused Quality ConceptsMUST HAVE - BASIC QUALIFICATIONS:IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUMEBachelor's Degree  4 years of successful professional experience OR2 years of experience directly managing employees in a healthcare organizationNICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:Medtronic experience in role that interacts with CVG field organizationKnowledge of local cardiac customer baseKnowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-upsExperience in sales, marketing, training, healthcare, technical services or related areas in the medical device industryTraining and experience with Lean Sigma principlesDemonstrated business acumenExperience in a healthcare related disciplineAbility to learn and understand technical aspects of businessAbility to manage, coach and develop managers and employeesCapable of critical/strategic thinking; ability to execute strategyPHYSICAL JOB REQUIREMENTS:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.While performing the duties of this job, the employee is regularly required to sit and talk or hear.The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools or controls.The employee is occasionally required to reach with hands and arms.The employee must occasionally lift and/or move up to 15 pounds.Specific vision abilities required by this job include close vision and distance vision.The employee must be able to travel by air or car or other mode of transportation.A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etcABOUT MEDTRONICTogether, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employeesThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):USA: $125,000.00 - $125,000.00The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.","2026-05-04 17:26:47","2026-05-04T15:26:47.000Z",{"jsonldValid":27,"jsonld":2075},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"District Service Manager CRM - Oregon\",\"description\":\"We anticipate the application window for this opening will close on - 18 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  \u003C/b>\u003Cb>Rooted in our long history of mission-driven innovation, our medical technologies \u003C/b>\u003Cb>open doors. \u003C/b>\u003Cb>We support your growth with the training, mentorship, and guidance you need to own your future success. \u003C/b>\u003Cb>Join us for a career that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Leads CVG service related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional service.  Drive execution of key CVG initiatives to achieve Group, BU and Regional level goals.  Partner with regional management teams to achieve implant, revenue and expense goals for assigned geography.  Manage, develop and motivate service employees to deliver unsurpassed patient care, physician/AHP service and technical expertise in the hospital, clinic and other care settings.\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE:  POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Service Leadership\u003C/b>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Collaborate with key stakeholders to coordinate, develop and execute strategies to achieve short and long term business objectives especially related to service activities and programs.\u003C/li>\u003Cli>Works with district(s)/territories/Regional Sales Coordinators to ensure efficient and effective scheduling of CRDM implant and follow-up coverage for assigned geography.\u003C/li>\u003Cli>Partners with sales team to drive key service initiatives and provide service assessments via periodic business reviews, RFPs, etc. that highlight the value of Medtronic service to our customers.\u003C/li>\u003Cli>Lead and drive changes focused on service burden reduction and new service models.\u003C/li>\u003Cli>Work with regional and district leadership to align resources based on business priorities and appropriate service demands.\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cb>CVG\u003C/b>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partner with district management teams to achieve business objectives, execute on CVG strategies, implant, revenue and expense goals.\u003C/li>\u003Cli>Drive cross BU support for key CVG programs/needs.\u003C/li>\u003Cli>Manage the CVG Champions Program to ensure proper execution of BU expectations.  Drive accountability through adherence to deadlines and timely documentation of Champion related activities in Salesforce.com and completion of other stated deliverables.\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cb>People Management\u003C/b>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Manages Service Team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals.\u003C/li>\u003Cli>Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.\u003C/li>\u003Cli>Assist employees with individual development planning.\u003C/li>\u003Cli>Responsible Clinical Specialist recruiting and hiring.  Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cb>Business Operations\u003C/b>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Business Discipline:  Sales support, inventory/OPC, credentialing, expense management, data privacy, PO pendings, warranty credits and required training\u003C/li>\u003Cli>Ensure efficient, effective use of inventory, expenses and assets\u003C/li>\u003Cli>Apply Customer Focused Quality Concepts\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - BASIC QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>Bachelor's Degree  \u003C/li>\u003Cli>4 years of successful professional experience OR\u003C/li>\u003Cli>2 years of experience directly managing employees in a healthcare organization\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Medtronic experience in role that interacts with CVG field organization\u003C/li>\u003Cli>Knowledge of local cardiac customer base\u003C/li>\u003Cli>Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups\u003C/li>\u003Cli>Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry\u003C/li>\u003Cli>Training and experience with Lean Sigma principles\u003C/li>\u003Cli>Demonstrated business acumen\u003C/li>\u003Cli>Experience in a healthcare related discipline\u003C/li>\u003Cli>Ability to learn and understand technical aspects of business\u003C/li>\u003Cli>Ability to manage, coach and develop managers and employees\u003C/li>\u003Cli>Capable of critical/strategic thinking; ability to execute strategy\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/li>\u003Cli>Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.\u003C/li>\u003Cli>While performing the duties of this job, the employee is regularly required to sit and talk or hear.\u003C/li>\u003Cli>The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools or controls.\u003C/li>\u003Cli>The employee is occasionally required to reach with hands and arms.\u003C/li>\u003Cli>The employee must occasionally lift and/or move up to 15 pounds.\u003C/li>\u003Cli>Specific vision abilities required by this job include close vision and distance vision.\u003C/li>\u003Cli>The employee must be able to travel by air or car or other mode of transportation.\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $125,000.00 - $125,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-05-04T15:26:47.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"b2179281800c877540c88976e74fd7ed30068f8d6798d446554cc6242cc07610\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Portland\",\"addressRegion\":\"Oregon\",\"addressCountry\":\"US\"}}}",{"id":2077,"slug":2078,"title":458,"companyname":2079,"companylogo":2080,"companyTagline":2081,"companyIndustry":462,"city":504,"country":14,"remote":15,"employmentType":2082,"department":18,"content_html":2083,"content_text":2084,"years":21,"createdAt":2057,"updatedAtISO":2058,"postedAtISO":2085,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2086},"72076d8b71846aa97f7602a45709bbfb9c48a3bb6ac53d9ee8e38a6faa270421","senior-lifecycle-marketing-manager-at-chime-fe9e1b7feb","Chime","https://logo.clearbit.com/chime.com","We unite everyday people to unlock their financial progress.",[17],"\u003Ch2>\u003Cstrong>About the role\u003C/strong>\u003C/h2>\n\u003Cp>We're hiring a Lifecycle Marketing Manager for an exciting opportunity on our Growth Lifecycle Marketing team. This is a high-impact, high-visibility role sitting at the center of one of Chime's most important functions — where lifecycle marketing isn't a support act, it's core to how we grow. \u003C/p>\n\u003Cp>You will play a critical role in the planning, development, execution and measurement of growth marketing initiatives focused on the member lifecycle experience. This role owns key lifecycle journeys from creative brief to measuring business performance to drive company metrics. Sound experimentation, a keen eye for detail, and a customer-centric approach must be core to the initiatives you’ll drive. If you’re scrappy, creative, dedicated, and love working in a fast-paced environment alongside passionate colleagues, we want to meet you.\u003C/p>\n\u003Cp>This role requires a high degree of collaboration across Product, Engineering, Analytics, Design, and CRM to plan and complete shared goals, delivering seamless experiences across the app, website, and all lifecycle channels. \u003C/p>\n\u003Cp>The base salary offered for this role and level of experience will begin at $150,000.00 and up to $208,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.\u003C/p>\n\u003Ch2>\u003Cstrong>In this role, you can expect to\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Own, optimize, and expand lifecycle journeys across Growth's highest-priority programs — using data, experimentation, and AI to design smarter member experiences from enrollment through long-term engagement.\u003C/li>\n\u003Cli>Own and drive business metrics, with a focus on increasing lifecycle's measurable contribution to member growth, retention, and revenue.\u003C/li>\n\u003Cli>Identify, test, and scale new channels — including SMS, RCS, and emerging in-app surfaces — to deepen member engagement and expand lifecycle's reach.\u003C/li>\n\u003Cli>Leverage new personalization capabilities in Braze or through third-party solutions (AI experience preferred) with large upside potential for marketing\u003C/li>\n\u003Cli>Generate data-driven hypotheses that inform strategies to continuously optimize evergreen lifecycle campaigns  for performance and impact\u003C/li>\n\u003Cli>Work with analytics to measure and socialize findings and develop next steps toward bigger wins\u003C/li>\n\u003Cli>Partner with team members to develop and deliver on shared strategies for large cross-functional initiatives\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>To thrive in this role, you have\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>8+ years of lifecycle marketing experience, with a demonstrated track record of owning strategy — not just execution — across multi-channel programs (email, push, SMS, in-app).\u003C/li>\n\u003Cli>Strong self-starter with ability to set goals, handle rapidly shifting priorities and timelines, and think critically to develop creative solutions with limited resources\u003C/li>\n\u003Cli>Experience driving large impact through scaled/automated personalization capabilities\u003C/li>\n\u003Cli>Comfort operating in complex XFN environments — you've worked shoulder-to-shoulder with Product and Engineering and know how to drive alignment without formal authority.\u003C/li>\n\u003Cli>The ability to digest large data sets, ask the right questions, analyzing campaign results and finding opportunities to improve and optimize the performance going forward, communicating those insights and plans to partners\u003C/li>\n\u003Cli>Experience with marketing platforms (Braze, Looker, AI tools a plus), pushing the boundaries of what those systems can do\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-AM1 #LI-Hybrid\u003C/p>\u003Ch2>\u003Cstrong>A little about us\u003C/strong>\u003C/h2>\n\u003Cp>At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.\u003C/p>\n\u003Cp>We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.\u003C/p>\n\u003Cp>We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. \u003C/p>\n\u003Cp>We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.\u003C/p>\n\u003Cp>Because if we don't—who will?\u003C/p>\n\u003Cp>*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.\u003C/p>\n\u003Ch2>\u003Cstrong>What we offer for our full-time, regular employees\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.\u003C/li>\n\u003Cli>💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute\u003C/li>\n\u003Cli>💰 Competitive salary based on experience\u003C/li>\n\u003Cli>✨ 401k match plus great medical, dental, vision, life, and disability benefits\u003C/li>\n\u003Cli>🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off\u003C/li>\n\u003Cli>🫂 1% of your time off to support local community organizations of your choice\u003C/li>\n\u003Cli>👟 Annual wellness stipend to use towards eligible wellness related expenses\u003C/li>\n\u003Cli>👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents\u003C/li>\n\u003Cli>👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.\u003C/li>\n\u003Cli>🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\u003C/li>\n\u003Cli>💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\u003C/li>\n\u003C/ul>\n\u003Cp>We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\u003C/p>\n\u003Cp>Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: \u003Cspan>benefits@chime.com\u003C/span>.\u003C/p>\n\u003Cp>To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. \u003C/p>","About the role\nWe're hiring a Lifecycle Marketing Manager for an exciting opportunity on our Growth Lifecycle Marketing team. This is a high-impact, high-visibility role sitting at the center of one of Chime's most important functions — where lifecycle marketing isn't a support act, it's core to how we grow. \nYou will play a critical role in the planning, development, execution and measurement of growth marketing initiatives focused on the member lifecycle experience. This role owns key lifecycle journeys from creative brief to measuring business performance to drive company metrics. Sound experimentation, a keen eye for detail, and a customer-centric approach must be core to the initiatives you’ll drive. If you’re scrappy, creative, dedicated, and love working in a fast-paced environment alongside passionate colleagues, we want to meet you.\nThis role requires a high degree of collaboration across Product, Engineering, Analytics, Design, and CRM to plan and complete shared goals, delivering seamless experiences across the app, website, and all lifecycle channels. \nThe base salary offered for this role and level of experience will begin at $150,000.00 and up to $208,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.\nIn this role, you can expect to\n\nOwn, optimize, and expand lifecycle journeys across Growth's highest-priority programs — using data, experimentation, and AI to design smarter member experiences from enrollment through long-term engagement.\nOwn and drive business metrics, with a focus on increasing lifecycle's measurable contribution to member growth, retention, and revenue.\nIdentify, test, and scale new channels — including SMS, RCS, and emerging in-app surfaces — to deepen member engagement and expand lifecycle's reach.\nLeverage new personalization capabilities in Braze or through third-party solutions (AI experience preferred) with large upside potential for marketing\nGenerate data-driven hypotheses that inform strategies to continuously optimize evergreen lifecycle campaigns  for performance and impact\nWork with analytics to measure and socialize findings and develop next steps toward bigger wins\nPartner with team members to develop and deliver on shared strategies for large cross-functional initiatives\n\nTo thrive in this role, you have\n\n8+ years of lifecycle marketing experience, with a demonstrated track record of owning strategy — not just execution — across multi-channel programs (email, push, SMS, in-app).\nStrong self-starter with ability to set goals, handle rapidly shifting priorities and timelines, and think critically to develop creative solutions with limited resources\nExperience driving large impact through scaled/automated personalization capabilities\nComfort operating in complex XFN environments — you've worked shoulder-to-shoulder with Product and Engineering and know how to drive alignment without formal authority.\nThe ability to digest large data sets, ask the right questions, analyzing campaign results and finding opportunities to improve and optimize the performance going forward, communicating those insights and plans to partners\nExperience with marketing platforms (Braze, Looker, AI tools a plus), pushing the boundaries of what those systems can do\n\n#LI-AM1 #LI-HybridA little about us\nAt Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.\nWe're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.\nWe believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. \nWe know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.\nBecause if we don't—who will?\n*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.\nWhat we offer for our full-time, regular employees\n\n🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.\n💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute\n💰 Competitive salary based on experience\n✨ 401k match plus great medical, dental, vision, life, and disability benefits\n🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off\n🫂 1% of your time off to support local community organizations of your choice\n👟 Annual wellness stipend to use towards eligible wellness related expenses\n👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents\n👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.\n🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\n💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\n\nWe know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\nChime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.\nTo learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.","2026-04-30T20:37:21.000Z",{"jsonldValid":27,"jsonld":2087},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Lifecycle Marketing Manager\",\"description\":\"\u003Ch2>\u003Cstrong>About the role\u003C/strong>\u003C/h2>\\n\u003Cp>We're hiring a Lifecycle Marketing Manager for an exciting opportunity on our Growth Lifecycle Marketing team. This is a high-impact, high-visibility role sitting at the center of one of Chime's most important functions — where lifecycle marketing isn't a support act, it's core to how we grow. \u003C/p>\\n\u003Cp>You will play a critical role in the planning, development, execution and measurement of growth marketing initiatives focused on the member lifecycle experience. This role owns key lifecycle journeys from creative brief to measuring business performance to drive company metrics. Sound experimentation, a keen eye for detail, and a customer-centric approach must be core to the initiatives you’ll drive. If you’re scrappy, creative, dedicated, and love working in a fast-paced environment alongside passionate colleagues, we want to meet you.\u003C/p>\\n\u003Cp>This role requires a high degree of collaboration across Product, Engineering, Analytics, Design, and CRM to plan and complete shared goals, delivering seamless experiences across the app, website, and all lifecycle channels. \u003C/p>\\n\u003Cp>The base salary offered for this role and level of experience will begin at $150,000.00 and up to $208,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.\u003C/p>\\n\u003Ch2>\u003Cstrong>In this role, you can expect to\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>Own, optimize, and expand lifecycle journeys across Growth's highest-priority programs — using data, experimentation, and AI to design smarter member experiences from enrollment through long-term engagement.\u003C/li>\\n\u003Cli>Own and drive business metrics, with a focus on increasing lifecycle's measurable contribution to member growth, retention, and revenue.\u003C/li>\\n\u003Cli>Identify, test, and scale new channels — including SMS, RCS, and emerging in-app surfaces — to deepen member engagement and expand lifecycle's reach.\u003C/li>\\n\u003Cli>Leverage new personalization capabilities in Braze or through third-party solutions (AI experience preferred) with large upside potential for marketing\u003C/li>\\n\u003Cli>Generate data-driven hypotheses that inform strategies to continuously optimize evergreen lifecycle campaigns  for performance and impact\u003C/li>\\n\u003Cli>Work with analytics to measure and socialize findings and develop next steps toward bigger wins\u003C/li>\\n\u003Cli>Partner with team members to develop and deliver on shared strategies for large cross-functional initiatives\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>To thrive in this role, you have\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>8+ years of lifecycle marketing experience, with a demonstrated track record of owning strategy — not just execution — across multi-channel programs (email, push, SMS, in-app).\u003C/li>\\n\u003Cli>Strong self-starter with ability to set goals, handle rapidly shifting priorities and timelines, and think critically to develop creative solutions with limited resources\u003C/li>\\n\u003Cli>Experience driving large impact through scaled/automated personalization capabilities\u003C/li>\\n\u003Cli>Comfort operating in complex XFN environments — you've worked shoulder-to-shoulder with Product and Engineering and know how to drive alignment without formal authority.\u003C/li>\\n\u003Cli>The ability to digest large data sets, ask the right questions, analyzing campaign results and finding opportunities to improve and optimize the performance going forward, communicating those insights and plans to partners\u003C/li>\\n\u003Cli>Experience with marketing platforms (Braze, Looker, AI tools a plus), pushing the boundaries of what those systems can do\u003C/li>\\n\u003C/ul>\\n\u003Cp>#LI-AM1 #LI-Hybrid\u003C/p>\u003Ch2>\u003Cstrong>A little about us\u003C/strong>\u003C/h2>\\n\u003Cp>At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.\u003C/p>\\n\u003Cp>We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.\u003C/p>\\n\u003Cp>We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. \u003C/p>\\n\u003Cp>We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.\u003C/p>\\n\u003Cp>Because if we don't—who will?\u003C/p>\\n\u003Cp>*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.\u003C/p>\\n\u003Ch2>\u003Cstrong>What we offer for our full-time, regular employees\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.\u003C/li>\\n\u003Cli>💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute\u003C/li>\\n\u003Cli>💰 Competitive salary based on experience\u003C/li>\\n\u003Cli>✨ 401k match plus great medical, dental, vision, life, and disability benefits\u003C/li>\\n\u003Cli>🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off\u003C/li>\\n\u003Cli>🫂 1% of your time off to support local community organizations of your choice\u003C/li>\\n\u003Cli>👟 Annual wellness stipend to use towards eligible wellness related expenses\u003C/li>\\n\u003Cli>👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents\u003C/li>\\n\u003Cli>👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.\u003C/li>\\n\u003Cli>🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\u003C/li>\\n\u003Cli>💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\u003C/li>\\n\u003C/ul>\\n\u003Cp>We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\u003C/p>\\n\u003Cp>Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: \u003Cspan>benefits@chime.com\u003C/span>.\u003C/p>\\n\u003Cp>To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. \u003C/p>\",\"datePosted\":\"2026-04-30T20:37:21.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Chime\",\"sameAs\":\"https://www.chime.com/\",\"logo\":\"https://logo.clearbit.com/chime.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Chime\",\"value\":\"72076d8b71846aa97f7602a45709bbfb9c48a3bb6ac53d9ee8e38a6faa270421\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"San Francisco\",\"addressRegion\":\"CA\",\"addressCountry\":\"US\"}}}",{"id":2089,"slug":2090,"title":2091,"companyname":2079,"companylogo":2080,"companyTagline":2081,"companyIndustry":462,"city":504,"country":14,"remote":15,"employmentType":2092,"department":18,"content_html":2093,"content_text":2094,"years":21,"createdAt":2057,"updatedAtISO":2058,"postedAtISO":2095,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2096},"728f7356192b2d3a1af5e13522a7182988ca69686bda101d5f288396368c4416","visual-designer-lifecycle-marketing-at-chime-9db32eeeef","Visual Designer, Lifecycle Marketing",[17],"\u003Ch2>\u003Cstrong>About the role\u003C/strong>\u003C/h2>\n\u003Cp>We’re hiring a Designer II, Lifecycle Marketing to help define how Chime shows up across the member journey. This is not a traditional production role. You’ll sit at the intersection of creativity, systems, and emerging technology—reimagining what lifecycle marketing can be when it’s treated as a true creative discipline.\u003C/p>\n\u003Cp>You’ll shape high-impact, insight-driven experiences across email, push, in-app, and beyond—while building the creative systems that allow us to reach millions of members in smarter, more personalized ways. This role is for a designer who thinks big, moves fast, and sees scale as an opportunity to do the most meaningful work of their career. You’ll be shaping the experience of millions of people, every day. Lifecycle at Chime isn’t just messaging—it’s one of our most direct and powerful connections to our members. The opportunity is to turn it into something people actually look forward to. You’ll also help define what modern lifecycle marketing looks like at scale—where creativity, systems, and technology come together to unlock better experiences and real financial progress for our members.\u003C/p>\n\u003Cp>Chime is one of the largest fintech companies in the U.S. and the #1 most loved banking app, serving more than 10 million active members. We’re building a best-in-class, in-house creative team—and lifecycle is one of our most powerful and underutilized canvases.\u003C/p>\n\u003Cp>The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.\u003C/p>\n\u003Ch2>\u003Cstrong>In this role, you can expect to\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Lead the creative direction for lifecycle marketing, defining how Chime engages members across key moments and journeys\u003C/li>\n\u003Cli>Turn lifecycle strategy into compelling, cohesive narratives that go beyond individual assets\u003C/li>\n\u003Cli>Apply AI and emerging tools to transform how lifecycle campaigns are concepted, produced, and personalized at scale.\u003C/li>\n\u003Cli>Partner with Growth to drive experimentation, using insights and performance data to evolve creative approaches\u003C/li>\n\u003Cli>Raise the bar for lifecycle creative, delivering work that is both brand-building and performance-driving\u003C/li>\n\u003Cli>Collaborate closely with Product, Content, Marketing, and Engineering to bring ideas to life\u003C/li>\n\u003Cli>Operate with autonomy, identifying opportunities and pushing the work—and the team—forward\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>To thrive in this role, you have\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>4-6+ years of experience in lifecycle, product, or marketing design\u003C/li>\n\u003Cli>A strong point of view on creative systems and how to design for scale\u003C/li>\n\u003Cli>Experience designing across lifecycle channels like email, push, in-app, and SMS\u003C/li>\n\u003Cli>A track record of driving measurable impact through your work\u003C/li>\n\u003Cli>A deep understanding of user behavior, journeys, and experimentation\u003C/li>\n\u003Cli>Fluency in Figma and modern design systems, and AI-native thinking\u003C/li>\n\u003Cli>Strong storytelling and communication skills, with the ability to influence cross-functional partners\u003C/li>\n\u003Cli>The ability to own large areas of work and navigate ambiguity with confidence\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-AM1 #LI-Hybrid\u003C/p>\u003Ch2>\u003Cstrong>A little about us\u003C/strong>\u003C/h2>\n\u003Cp>At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.\u003C/p>\n\u003Cp>We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.\u003C/p>\n\u003Cp>We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. \u003C/p>\n\u003Cp>We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.\u003C/p>\n\u003Cp>Because if we don't—who will?\u003C/p>\n\u003Cp>*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.\u003C/p>\n\u003Ch2>\u003Cstrong>What we offer for our full-time, regular employees\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.\u003C/li>\n\u003Cli>💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute\u003C/li>\n\u003Cli>💰 Competitive salary based on experience\u003C/li>\n\u003Cli>✨ 401k match plus great medical, dental, vision, life, and disability benefits\u003C/li>\n\u003Cli>🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off\u003C/li>\n\u003Cli>🫂 1% of your time off to support local community organizations of your choice\u003C/li>\n\u003Cli>👟 Annual wellness stipend to use towards eligible wellness related expenses\u003C/li>\n\u003Cli>👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents\u003C/li>\n\u003Cli>👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.\u003C/li>\n\u003Cli>🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\u003C/li>\n\u003Cli>💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\u003C/li>\n\u003C/ul>\n\u003Cp>We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\u003C/p>\n\u003Cp>Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: \u003Cspan>benefits@chime.com\u003C/span>.\u003C/p>\n\u003Cp>To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. \u003C/p>","About the role\nWe’re hiring a Designer II, Lifecycle Marketing to help define how Chime shows up across the member journey. This is not a traditional production role. You’ll sit at the intersection of creativity, systems, and emerging technology—reimagining what lifecycle marketing can be when it’s treated as a true creative discipline.\nYou’ll shape high-impact, insight-driven experiences across email, push, in-app, and beyond—while building the creative systems that allow us to reach millions of members in smarter, more personalized ways. This role is for a designer who thinks big, moves fast, and sees scale as an opportunity to do the most meaningful work of their career. You’ll be shaping the experience of millions of people, every day. Lifecycle at Chime isn’t just messaging—it’s one of our most direct and powerful connections to our members. The opportunity is to turn it into something people actually look forward to. You’ll also help define what modern lifecycle marketing looks like at scale—where creativity, systems, and technology come together to unlock better experiences and real financial progress for our members.\nChime is one of the largest fintech companies in the U.S. and the #1 most loved banking app, serving more than 10 million active members. We’re building a best-in-class, in-house creative team—and lifecycle is one of our most powerful and underutilized canvases.\nThe base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.\nIn this role, you can expect to\n\nLead the creative direction for lifecycle marketing, defining how Chime engages members across key moments and journeys\nTurn lifecycle strategy into compelling, cohesive narratives that go beyond individual assets\nApply AI and emerging tools to transform how lifecycle campaigns are concepted, produced, and personalized at scale.\nPartner with Growth to drive experimentation, using insights and performance data to evolve creative approaches\nRaise the bar for lifecycle creative, delivering work that is both brand-building and performance-driving\nCollaborate closely with Product, Content, Marketing, and Engineering to bring ideas to life\nOperate with autonomy, identifying opportunities and pushing the work—and the team—forward\n\nTo thrive in this role, you have\n\n4-6+ years of experience in lifecycle, product, or marketing design\nA strong point of view on creative systems and how to design for scale\nExperience designing across lifecycle channels like email, push, in-app, and SMS\nA track record of driving measurable impact through your work\nA deep understanding of user behavior, journeys, and experimentation\nFluency in Figma and modern design systems, and AI-native thinking\nStrong storytelling and communication skills, with the ability to influence cross-functional partners\nThe ability to own large areas of work and navigate ambiguity with confidence\n\n#LI-AM1 #LI-HybridA little about us\nAt Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.\nWe're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.\nWe believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. \nWe know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.\nBecause if we don't—who will?\n*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.\nWhat we offer for our full-time, regular employees\n\n🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.\n💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute\n💰 Competitive salary based on experience\n✨ 401k match plus great medical, dental, vision, life, and disability benefits\n🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off\n🫂 1% of your time off to support local community organizations of your choice\n👟 Annual wellness stipend to use towards eligible wellness related expenses\n👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents\n👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.\n🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\n💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\n\nWe know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\nChime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.\nTo learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.","2026-04-30T22:22:32.000Z",{"jsonldValid":27,"jsonld":2097},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Visual Designer, Lifecycle Marketing\",\"description\":\"\u003Ch2>\u003Cstrong>About the role\u003C/strong>\u003C/h2>\\n\u003Cp>We’re hiring a Designer II, Lifecycle Marketing to help define how Chime shows up across the member journey. This is not a traditional production role. You’ll sit at the intersection of creativity, systems, and emerging technology—reimagining what lifecycle marketing can be when it’s treated as a true creative discipline.\u003C/p>\\n\u003Cp>You’ll shape high-impact, insight-driven experiences across email, push, in-app, and beyond—while building the creative systems that allow us to reach millions of members in smarter, more personalized ways. This role is for a designer who thinks big, moves fast, and sees scale as an opportunity to do the most meaningful work of their career. You’ll be shaping the experience of millions of people, every day. Lifecycle at Chime isn’t just messaging—it’s one of our most direct and powerful connections to our members. The opportunity is to turn it into something people actually look forward to. You’ll also help define what modern lifecycle marketing looks like at scale—where creativity, systems, and technology come together to unlock better experiences and real financial progress for our members.\u003C/p>\\n\u003Cp>Chime is one of the largest fintech companies in the U.S. and the #1 most loved banking app, serving more than 10 million active members. We’re building a best-in-class, in-house creative team—and lifecycle is one of our most powerful and underutilized canvases.\u003C/p>\\n\u003Cp>The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.\u003C/p>\\n\u003Ch2>\u003Cstrong>In this role, you can expect to\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>Lead the creative direction for lifecycle marketing, defining how Chime engages members across key moments and journeys\u003C/li>\\n\u003Cli>Turn lifecycle strategy into compelling, cohesive narratives that go beyond individual assets\u003C/li>\\n\u003Cli>Apply AI and emerging tools to transform how lifecycle campaigns are concepted, produced, and personalized at scale.\u003C/li>\\n\u003Cli>Partner with Growth to drive experimentation, using insights and performance data to evolve creative approaches\u003C/li>\\n\u003Cli>Raise the bar for lifecycle creative, delivering work that is both brand-building and performance-driving\u003C/li>\\n\u003Cli>Collaborate closely with Product, Content, Marketing, and Engineering to bring ideas to life\u003C/li>\\n\u003Cli>Operate with autonomy, identifying opportunities and pushing the work—and the team—forward\u003C/li>\\n\u003C/ul>\\n\u003Ch2>\u003Cstrong>To thrive in this role, you have\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>4-6+ years of experience in lifecycle, product, or marketing design\u003C/li>\\n\u003Cli>A strong point of view on creative systems and how to design for scale\u003C/li>\\n\u003Cli>Experience designing across lifecycle channels like email, push, in-app, and SMS\u003C/li>\\n\u003Cli>A track record of driving measurable impact through your work\u003C/li>\\n\u003Cli>A deep understanding of user behavior, journeys, and experimentation\u003C/li>\\n\u003Cli>Fluency in Figma and modern design systems, and AI-native thinking\u003C/li>\\n\u003Cli>Strong storytelling and communication skills, with the ability to influence cross-functional partners\u003C/li>\\n\u003Cli>The ability to own large areas of work and navigate ambiguity with confidence\u003C/li>\\n\u003C/ul>\\n\u003Cp>#LI-AM1 #LI-Hybrid\u003C/p>\u003Ch2>\u003Cstrong>A little about us\u003C/strong>\u003C/h2>\\n\u003Cp>At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.\u003C/p>\\n\u003Cp>We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.\u003C/p>\\n\u003Cp>We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. \u003C/p>\\n\u003Cp>We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.\u003C/p>\\n\u003Cp>Because if we don't—who will?\u003C/p>\\n\u003Cp>*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.\u003C/p>\\n\u003Ch2>\u003Cstrong>What we offer for our full-time, regular employees\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.\u003C/li>\\n\u003Cli>💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute\u003C/li>\\n\u003Cli>💰 Competitive salary based on experience\u003C/li>\\n\u003Cli>✨ 401k match plus great medical, dental, vision, life, and disability benefits\u003C/li>\\n\u003Cli>🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off\u003C/li>\\n\u003Cli>🫂 1% of your time off to support local community organizations of your choice\u003C/li>\\n\u003Cli>👟 Annual wellness stipend to use towards eligible wellness related expenses\u003C/li>\\n\u003Cli>👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents\u003C/li>\\n\u003Cli>👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.\u003C/li>\\n\u003Cli>🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\u003C/li>\\n\u003Cli>💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\u003C/li>\\n\u003C/ul>\\n\u003Cp>We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\u003C/p>\\n\u003Cp>Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: \u003Cspan>benefits@chime.com\u003C/span>.\u003C/p>\\n\u003Cp>To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. \u003C/p>\",\"datePosted\":\"2026-04-30T22:22:32.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Chime\",\"sameAs\":\"https://www.chime.com/\",\"logo\":\"https://logo.clearbit.com/chime.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Chime\",\"value\":\"728f7356192b2d3a1af5e13522a7182988ca69686bda101d5f288396368c4416\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"San Francisco\",\"addressRegion\":\"CA\",\"addressCountry\":\"US\"}}}",{"id":2099,"slug":2100,"title":2101,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":2102,"country":14,"remote":15,"employmentType":2103,"department":18,"content_html":2104,"content_text":2105,"years":21,"createdAt":2106,"updatedAtISO":2107,"postedAtISO":2108,"hasSalary":15,"salaryMin":2109,"salaryMax":143,"currency":25,"schema":2110},"0e032f6f840dfdc981d80966ab563885616dcab256b7b3e5219c6da6d4d47872","clinical-specialist-crm-rochester-ny-at-medtronic-d519ae34ce","Clinical Specialist, CRM - Rochester, NY","Rochester",[17],"We anticipate the application window for this opening will close on - 5 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE:  POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cp>Technical Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Supports implants of all CRM products post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides on-call support as needed on evenings and weekends post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide troubleshooting support as requested\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Operational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Assures completion of patient registration and any other required hospital documentation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Helps manage consignment inventory and trunk inventory once obtained\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides additional inventory support to meet customer needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintains software on programmers throughout the district as directed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with managing daily coverage logistics as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Educational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Sales Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with obtaining customer POs throughout the quarter\u003C/p>\u003C/li>\u003Cli>\u003Cp>Has a basic understanding of the competitive landscape\u003C/p>\u003C/li>\u003Cli>\u003Cp>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Ongoing Technical Development\u003C/p>\u003Cul>\u003Cli>\u003Cp>Stays up to date on new products, solutions and patient management offerings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Completes all assigned training in a timely manner\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Performs other related duties as assigned\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - BASIC QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Thorough working knowledge of medical terminology and the medical device industry\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong work ethic in accomplishing objectives of the position\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expertise with Microsoft tools & other applications (i.e., SalesForce.com)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to meet vendor credentialing requirements\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent customer service skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent interpersonal, written/verbal communication skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuous verbal and written communication\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/p>\u003C/li>\u003Cli>\u003Cp>Sitting, standing and/or walking for up to eight plus hours per day\u003C/p>\u003C/li>\u003Cli>\u003Cp>Environmental exposures include eye protection, infectious disease and radiation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent bending/stooping, squatting and balance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must be able to drive approximately 80% of the time within assigned territory.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum travel of 10%\u003C/p>\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):$72,000 - $90,000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 5 May 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.comA DAY IN THE LIFE:  POSITION RESPONSIBILITIES:Technical SupportSuccessfully completes CRM Field Technical Training – including online and field-based trainingPerforms checks/interrogations of all CRM medical device systems post sign-offSupports implants of all CRM products post sign-offProvides on-call support as needed on evenings and weekends post sign-offProvide troubleshooting support as requestedOperational SupportAssures completion of patient registration and any other required hospital documentationHelps manage consignment inventory and trunk inventory once obtainedProvides additional inventory support to meet customer needsMaintains software on programmers throughout the district as directedAssists with managing daily coverage logistics as neededEducational SupportEducates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completedAssists with educating and training new Clinical Specialists and Sales Representatives post sign-offSales SupportPartners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customerAssists with obtaining customer POs throughout the quarterHas a basic understanding of the competitive landscapeIndependently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectivesOngoing Technical DevelopmentStays up to date on new products, solutions and patient management offeringsCompletes all assigned training in a timely mannerPerforms other related duties as assignedMUST HAVE - BASIC QUALIFICATIONS:IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUMEHigh School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computingNICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:Thorough working knowledge of medical terminology and the medical device industryProven ability to build/maintain positive relationships with peers and colleagues across organization levelsStrong work ethic in accomplishing objectives of the positionExpertise with Microsoft tools & other applications (i.e., SalesForce.com)Ability to meet vendor credentialing requirementsExcellent customer service skillsExcellent interpersonal, written/verbal communication skillsAbility to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlinesPHYSICAL JOB REQUIREMENTS:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsFrequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobileContinuous verbal and written communicationFrequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same levelSitting, standing and/or walking for up to eight plus hours per dayEnvironmental exposures include eye protection, infectious disease and radiationAbility to wear 7-9 lbs of lead for extended periods of time while in the O.R.Frequently required to use hands to finger, handle or feel objects, tools or controlsAbility to effectively use a mobile phone, PC, keyboard and mouseFrequent bending/stooping, squatting and balanceSpecific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computerMust be able to drive approximately 80% of the time within assigned territory.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   Travel Requirements:Minimum travel of 10%A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.ABOUT MEDTRONICTogether, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employeesThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$72,000 - $90,000The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007.The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",1777778617000,"2026-05-03 05:23:59","2026-05-03T03:23:59.000Z",72000,{"jsonldValid":27,"jsonld":2111},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Clinical Specialist, CRM - Rochester, NY\",\"description\":\"We anticipate the application window for this opening will close on - 5 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE:  POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cp>Technical Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/p>\u003C/li>\u003Cli>\u003Cp>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Supports implants of all CRM products post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides on-call support as needed on evenings and weekends post sign-off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide troubleshooting support as requested\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Operational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Assures completion of patient registration and any other required hospital documentation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Helps manage consignment inventory and trunk inventory once obtained\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provides additional inventory support to meet customer needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintains software on programmers throughout the district as directed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with managing daily coverage logistics as needed\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Educational Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Sales Support\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assists with obtaining customer POs throughout the quarter\u003C/p>\u003C/li>\u003Cli>\u003Cp>Has a basic understanding of the competitive landscape\u003C/p>\u003C/li>\u003Cli>\u003Cp>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Ongoing Technical Development\u003C/p>\u003Cul>\u003Cli>\u003Cp>Stays up to date on new products, solutions and patient management offerings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Completes all assigned training in a timely manner\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Performs other related duties as assigned\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - BASIC QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>\u003Cp>High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Thorough working knowledge of medical terminology and the medical device industry\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong work ethic in accomplishing objectives of the position\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expertise with Microsoft tools & other applications (i.e., SalesForce.com)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to meet vendor credentialing requirements\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent customer service skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent interpersonal, written/verbal communication skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuous verbal and written communication\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/p>\u003C/li>\u003Cli>\u003Cp>Sitting, standing and/or walking for up to eight plus hours per day\u003C/p>\u003C/li>\u003Cli>\u003Cp>Environmental exposures include eye protection, infectious disease and radiation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/p>\u003C/li>\u003Cli>\u003Cp>Frequent bending/stooping, squatting and balance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must be able to drive approximately 80% of the time within assigned territory.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum travel of 10%\u003C/p>\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.\u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):$72,000 - $90,000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-05-03T03:23:59.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"0e032f6f840dfdc981d80966ab563885616dcab256b7b3e5219c6da6d4d47872\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Rochester\",\"addressRegion\":\"New York\",\"addressCountry\":\"US\"}}}",{"id":2113,"slug":2114,"title":2115,"companyname":2116,"companylogo":2117,"companyTagline":2118,"companyIndustry":1708,"city":568,"country":88,"remote":15,"employmentType":2119,"department":18,"content_html":2120,"content_text":2121,"years":21,"createdAt":2122,"updatedAtISO":2123,"postedAtISO":2124,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2125},"bc3e503b073146b08b97b56c96f879da3076fc20af1e65113870b6e87ab7aca7","crm-associate-sportsbook-lifecycle-at-draftkings-inc-5ca13160c3","CRM Associate, Sportsbook Lifecycle","DraftKings Inc.","https://logo.clearbit.com/careers.draftkings.com","Reinventing technology in Sports Entertainment.",[17],"\u003Cp>At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.\u003C/p>\u003Ch2>The Crown Is Yours\u003C/h2>\u003Cp>Join a fast-moving team at the forefront of sports entertainment where you'll help shape dynamic, data-informed marketing campaigns across all customer products. As a CRM Associate on the Sportsbook Lifecycle team you'll manage campaign execution, partner closely with teams across Analytics, Product, and Engineering, and play a lead role during the most action-packed moments in sports.\u003C/p>\u003Ch2>\u003Cbr>What You'll Do \u003C/h2>\u003Cul>\u003Cli>\u003Cp>Setup and manage the performance of marketing campaigns across different teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work cross-functionally with a broad set of Analytics, Product, and Engineering partners to incorporate user preferences, A/B tests, and product enhancements into channel plans.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Serve as the CRM operational lead during peak hours in the sports world (this role will be required to work nights/weekends and show a flexible schedule to respond to changing business needs).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Execute structured A/B tests and lead analysis of results to maximize business impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Measure, report, and analyze campaign performance and test results, sharing learnings cross-functionally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work closely with the Marketing Creative team to deliver innovative, best-in-class creative concepts and designs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Write emails, push notifications, SMS, and more aligned to our marketing standards and brand guidelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What You'll Bring\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Bachelor's degree in Marketing, Business, Economics, Mathematics, or related field.\u003C/p>\u003C/li>\u003Cli>\u003Cp>At least one year of relevant marketing experience, preferably in the eCommerce or gaming industry.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exceptional analytical skills with the ability to clearly communicate results and define the next steps.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Well organized and great attention to detail, with the ability to work on multiple projects simultaneously, often under challenging time constraints.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with A/B testing and knowledge of (or willingness to learn) HTML and other analytics tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Knowledgeable sports fan with polished copywriting and oral communication skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Willing to work non-standard hours based on the sports calendar.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven experience as a self-starter who is comfortable in a fast-paced, quickly changing environment.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>#LI-SG2 \u003C/p>\u003Ch2>Join Our Team\u003C/h2>\u003Cp>We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.\u003C/p>The US base salary range for this full-time position is 58,400.00 USD - 73,000.00 USD, plus bonus, equity, and benefits as applicable.  Our ranges are determined by role, level, and location.  The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations.  Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.  Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.","At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.The Crown Is YoursJoin a fast-moving team at the forefront of sports entertainment where you'll help shape dynamic, data-informed marketing campaigns across all customer products. As a CRM Associate on the Sportsbook Lifecycle team you'll manage campaign execution, partner closely with teams across Analytics, Product, and Engineering, and play a lead role during the most action-packed moments in sports.What You'll Do Setup and manage the performance of marketing campaigns across different teams.Work cross-functionally with a broad set of Analytics, Product, and Engineering partners to incorporate user preferences, A/B tests, and product enhancements into channel plans.Serve as the CRM operational lead during peak hours in the sports world (this role will be required to work nights/weekends and show a flexible schedule to respond to changing business needs).Execute structured A/B tests and lead analysis of results to maximize business impact.Measure, report, and analyze campaign performance and test results, sharing learnings cross-functionally.Work closely with the Marketing Creative team to deliver innovative, best-in-class creative concepts and designs.Write emails, push notifications, SMS, and more aligned to our marketing standards and brand guidelines.What You'll BringBachelor's degree in Marketing, Business, Economics, Mathematics, or related field.At least one year of relevant marketing experience, preferably in the eCommerce or gaming industry.Exceptional analytical skills with the ability to clearly communicate results and define the next steps.Well organized and great attention to detail, with the ability to work on multiple projects simultaneously, often under challenging time constraints.Experience with A/B testing and knowledge of (or willingness to learn) HTML and other analytics tools.Knowledgeable sports fan with polished copywriting and oral communication skills.Willing to work non-standard hours based on the sports calendar.Proven experience as a self-starter who is comfortable in a fast-paced, quickly changing environment.#LI-SG2 Join Our TeamWe’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.The US base salary range for this full-time position is 58,400.00 USD - 73,000.00 USD, plus bonus, equity, and benefits as applicable.  Our ranges are determined by role, level, and location.  The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations.  Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.  Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.",1777735248000,"2026-05-02 17:21:05","2026-05-02T15:21:05.000Z",{"jsonldValid":15,"jsonld":88},{"id":2127,"slug":2128,"title":2129,"companyname":2130,"companylogo":2131,"companyIndustry":2132,"city":2133,"country":627,"remote":15,"employmentType":2134,"department":18,"content_html":2135,"content_text":2136,"years":21,"createdAt":2122,"updatedAtISO":2123,"postedAtISO":2137,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":2138},"ed8370585edaf94cf284818e3a627c7c6160ed5f4d1d7fe08aaddfafcf8b2c43","senior-crm-and-email-executive-6-month-contract-at-mulberry-england-0aee4d892c","Senior CRM & Email Executive (6 month contract)","Mulberry England","https://logo.clearbit.com/mulberry.com","Luxury Goods & Jewelry","Kensington Office",[995],"\u003Cp>Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.\u003C/p>\u003Cbr>\u003Cp>Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. \u003C/p>\u003Cbr>\u003Cp>Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.\u003C/p>\u003Cbr>\u003Cp>If these are values you share, we would love you to join our team.\u003C/p>\u003Cbr>\u003Cp>We are seeking a results-driven Senior CRM & Marketing Executive to play a key role in driving growth across CRM & Email activity in the UK and global markets for a 6-month FTC. This is a pivotal role in the business driving M.com revenue, improving Email engagement and revenue as well as the CRM automations and reporting on the channel\u003C/p>\n\u003Cp>Duties and Responsibilities:\u003C/p>\n\u003Cul>\n\u003Cli>Supporting the Head of Digital Marketing in the development, management and execution of the Mulberry Email and CRM strategy across key regions.\u003C/li>\n\u003Cli>Supporting Head of Digital Marketing with forecasting Email Channell\u003C/li>\n\u003Cli>Management of external digital marketing agencies, ensuring delivery of channel strategy and performance.\u003C/li>\n\u003Cli>Deliver on revenue targets across CRM & email ensuring performance is aligned with forecasts, and including other channels as required.\u003C/li>\n\u003Cli>Plan, set up and execute Email campaigns based on promotional calendar, launches and key focuses weekly.\u003C/li>\n\u003Cli>Manage and optimize effective email campaigns and flows aimed at customer retention, for example welcome series, re-activations, etc.\u003C/li>\n\u003Cli>Develop and implement CRM strategies to enhance customer retention and engagement.\u003C/li>\n\u003Cli>Assist with develop strategies to convert non-loyalty customers, drive engagement, lifetime value and customer retention.\u003C/li>\n\u003Cli>Manage daily, weekly, monthly reporting to deliver growth across marketing channels, as required.\u003C/li>\n\u003Cli>Analyse campaign data to drive ongoing optimisation across email — improving KPIs such as OR, CTR, Engagement time, CVR, revenue per email, AOV, etc.\u003C/li>\n\u003Cli>Seek opportunities to drive growth and optimize performance across marketing channels.\u003C/li>\n\u003Cli>Monitor and maintain campaign tracking, attribution, and performance accuracy across all markets.\u003C/li>\n\u003Cli>Collaborate with creative and content teams to test and refine ad messaging, creative formats, and landing pages for maximum performance.\u003C/li>\n\u003C/ul>\n\n\u003Cp>Culture:\u003C/p>\n\u003Cul>\n\u003Cli>Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.\u003C/li>\n\u003Cli>Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.\u003C/li>\n\u003Cli>Act as an ambassador for Mulberry and communicate positively about the brand.\u003C/li>\n\u003C/ul>\n\u003Cp>Sustainability:\u003C/p>\n\u003Cul>\n\u003Cli>As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.\u003C/li>\n\u003Cli>Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.\u003C/li>\n\u003C/ul>\n\u003Cp>Skills and Experience Required:\u003C/p>\n\u003Cul>\n\u003Cli>Experience in a similar digital marketing role, ideally with hands-on experience across CRM platforms.\u003C/li>\n\u003Cli>Proficiency in campaign analytics and data reporting (Excel/Google Sheets essential; experience with BI tools a plus).\u003C/li>\n\u003Cli>Proven experience in developing and delivering customer lifecycle strategies across digital marketing channels.\u003C/li>\n\u003Cli>Highly organised with strong attention to detail and the ability to manage multiple campaigns across regions.\u003C/li>\n\u003Cli>Collaborative and proactive, with excellent communication skills and the ability to work in a fast-paced environment.\u003C/li>\n\u003C/ul>","Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.If these are values you share, we would love you to join our team.We are seeking a results-driven Senior CRM & Marketing Executive to play a key role in driving growth across CRM & Email activity in the UK and global markets for a 6-month FTC. This is a pivotal role in the business driving M.com revenue, improving Email engagement and revenue as well as the CRM automations and reporting on the channel\nDuties and Responsibilities:\n\nSupporting the Head of Digital Marketing in the development, management and execution of the Mulberry Email and CRM strategy across key regions.\nSupporting Head of Digital Marketing with forecasting Email Channell\nManagement of external digital marketing agencies, ensuring delivery of channel strategy and performance.\nDeliver on revenue targets across CRM & email ensuring performance is aligned with forecasts, and including other channels as required.\nPlan, set up and execute Email campaigns based on promotional calendar, launches and key focuses weekly.\nManage and optimize effective email campaigns and flows aimed at customer retention, for example welcome series, re-activations, etc.\nDevelop and implement CRM strategies to enhance customer retention and engagement.\nAssist with develop strategies to convert non-loyalty customers, drive engagement, lifetime value and customer retention.\nManage daily, weekly, monthly reporting to deliver growth across marketing channels, as required.\nAnalyse campaign data to drive ongoing optimisation across email — improving KPIs such as OR, CTR, Engagement time, CVR, revenue per email, AOV, etc.\nSeek opportunities to drive growth and optimize performance across marketing channels.\nMonitor and maintain campaign tracking, attribution, and performance accuracy across all markets.\nCollaborate with creative and content teams to test and refine ad messaging, creative formats, and landing pages for maximum performance.\n\n\nCulture:\n\nEmbrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.\nSupport Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.\nAct as an ambassador for Mulberry and communicate positively about the brand.\n\nSustainability:\n\nAs a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.\nHelp foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.\n\nSkills and Experience Required:\n\nExperience in a similar digital marketing role, ideally with hands-on experience across CRM platforms.\nProficiency in campaign analytics and data reporting (Excel/Google Sheets essential; experience with BI tools a plus).\nProven experience in developing and delivering customer lifecycle strategies across digital marketing channels.\nHighly organised with strong attention to detail and the ability to manage multiple campaigns across regions.\nCollaborative and proactive, with excellent communication skills and the ability to work in a fast-paced environment.","2026-05-01T13:41:28.301Z",{"jsonldValid":27,"jsonld":2139},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior CRM & Email Executive (6 month contract)\",\"description\":\"\u003Cp>Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.\u003C/p>\u003Cbr>\u003Cp>Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. \u003C/p>\u003Cbr>\u003Cp>Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.\u003C/p>\u003Cbr>\u003Cp>If these are values you share, we would love you to join our team.\u003C/p>\u003Cbr>\u003Cp>We are seeking a results-driven Senior CRM & Marketing Executive to play a key role in driving growth across CRM & Email activity in the UK and global markets for a 6-month FTC. This is a pivotal role in the business driving M.com revenue, improving Email engagement and revenue as well as the CRM automations and reporting on the channel\u003C/p>\\n\u003Cp>Duties and Responsibilities:\u003C/p>\\n\u003Cul>\\n\u003Cli>Supporting the Head of Digital Marketing in the development, management and execution of the Mulberry Email and CRM strategy across key regions.\u003C/li>\\n\u003Cli>Supporting Head of Digital Marketing with forecasting Email Channell\u003C/li>\\n\u003Cli>Management of external digital marketing agencies, ensuring delivery of channel strategy and performance.\u003C/li>\\n\u003Cli>Deliver on revenue targets across CRM & email ensuring performance is aligned with forecasts, and including other channels as required.\u003C/li>\\n\u003Cli>Plan, set up and execute Email campaigns based on promotional calendar, launches and key focuses weekly.\u003C/li>\\n\u003Cli>Manage and optimize effective email campaigns and flows aimed at customer retention, for example welcome series, re-activations, etc.\u003C/li>\\n\u003Cli>Develop and implement CRM strategies to enhance customer retention and engagement.\u003C/li>\\n\u003Cli>Assist with develop strategies to convert non-loyalty customers, drive engagement, lifetime value and customer retention.\u003C/li>\\n\u003Cli>Manage daily, weekly, monthly reporting to deliver growth across marketing channels, as required.\u003C/li>\\n\u003Cli>Analyse campaign data to drive ongoing optimisation across email — improving KPIs such as OR, CTR, Engagement time, CVR, revenue per email, AOV, etc.\u003C/li>\\n\u003Cli>Seek opportunities to drive growth and optimize performance across marketing channels.\u003C/li>\\n\u003Cli>Monitor and maintain campaign tracking, attribution, and performance accuracy across all markets.\u003C/li>\\n\u003Cli>Collaborate with creative and content teams to test and refine ad messaging, creative formats, and landing pages for maximum performance.\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>Culture:\u003C/p>\\n\u003Cul>\\n\u003Cli>Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.\u003C/li>\\n\u003Cli>Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.\u003C/li>\\n\u003Cli>Act as an ambassador for Mulberry and communicate positively about the brand.\u003C/li>\\n\u003C/ul>\\n\u003Cp>Sustainability:\u003C/p>\\n\u003Cul>\\n\u003Cli>As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.\u003C/li>\\n\u003Cli>Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.\u003C/li>\\n\u003C/ul>\\n\u003Cp>Skills and Experience Required:\u003C/p>\\n\u003Cul>\\n\u003Cli>Experience in a similar digital marketing role, ideally with hands-on experience across CRM platforms.\u003C/li>\\n\u003Cli>Proficiency in campaign analytics and data reporting (Excel/Google Sheets essential; experience with BI tools a plus).\u003C/li>\\n\u003Cli>Proven experience in developing and delivering customer lifecycle strategies across digital marketing channels.\u003C/li>\\n\u003Cli>Highly organised with strong attention to detail and the ability to manage multiple campaigns across regions.\u003C/li>\\n\u003Cli>Collaborative and proactive, with excellent communication skills and the ability to work in a fast-paced environment.\u003C/li>\\n\u003C/ul>\",\"datePosted\":\"2026-05-01T13:41:28.301Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Mulberry England\",\"sameAs\":\"http://www.mulberry.com\",\"logo\":\"https://logo.clearbit.com/mulberry.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Mulberry England\",\"value\":\"ed8370585edaf94cf284818e3a627c7c6160ed5f4d1d7fe08aaddfafcf8b2c43\"},\"employmentType\":\"CONTRACTOR\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Kensington Office\",\"addressRegion\":\"London\",\"addressCountry\":\"GB\"}}}",{"id":2141,"slug":2142,"title":2143,"companyname":2144,"companylogo":2145,"companyTagline":2146,"companyIndustry":1115,"city":2147,"country":2148,"remote":15,"employmentType":2149,"department":18,"content_html":2150,"content_text":2151,"years":21,"createdAt":2152,"updatedAtISO":2153,"postedAtISO":2154,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":399,"schema":2155},"de18d9d6c81f781e0e064dad06d301c4c94e62433cabd1c99936d0179286da33","crm-and-loyalty-analyst-at-bp-8638d4c57d","CRM & LOYALTY ANALYST","bp","https://logo.clearbit.com/bp.com","Reimagining energy for people and our planet #bpNetZero","Austria - Wien","Austria",[17],"\u003Cp>\u003Cb>Entity: \u003C/b>\u003C/p>Customers & Products\u003Cp>\u003Cbr>\u003Cb>Job Family Group: \u003C/b>\u003C/p>Marketing Group\u003Cp>\u003Cbr>\u003Cb>Job Description: \u003C/b>\u003C/p>\u003Cp>CRM & Loyalty Analyst\u003C/p>\u003Cp>At bp, our goal is to deliver the future of mobility, energy and services for our customers – today and tomorrow.\u003C/p>\u003Cp>Want to join our team? Here’s what it looks like:\u003C/p>\u003Cul>\u003Cli>Being customer-centric, agile and responsive to changing customer needs and dynamic markets\u003C/li>\u003Cli>Focusing on growth and development of customer offers\u003C/li>\u003Cli>Creating strategic partnerships that drive long-term value for our business\u003C/li>\u003Cli>Being digitally enabled and empowered by customer insights and data to deliver solutions\u003C/li>\u003C/ul>\u003Cp>As a key pillar of bp’s growth agenda, our Mobility & Convenience business is the shop window to our brand. As the world transitions to lower‑carbon energy, we’re evolving our on-the-go offer – from fuel, food and drinks today to electric mobility and new convenience missions tomorrow.\u003C/p>\u003Cp>For this role, we are looking for a customer‑ and commercially minded analytics expert with hands-on experience in CRM and loyalty. You will be part of the Marketing team and help shape our loyalty program through customer analytics, campaign and performance management, and strong ownership of the underlying data and reporting landscape. You will turn complex loyalty data into clear stories and actionable recommendations. By maintaining reliable data pipelines and creating high-quality Power BI dashboards, you enable informed decisions across the company and continuously improve our loyalty initiatives\u003C/p>\u003Cp>Key Accountabilities\u003C/p>\u003Cul>\u003Cli>Extract, combine and validate loyalty/CRM data from bp’s data hub and other internal/external sources; ensure high data quality and accuracy.\u003C/li>\u003Cli>Analyze loyalty data using advanced methods and tools (e.g., SQL, Python) and translate findings into clear insights. \u003C/li>\u003Cli>Own and continuously optimize the CRM contact plan in line with loyalty objectives and customer journeys.\u003C/li>\u003Cli>Build and maintain reporting (Power BI/Excel/Tableau) for KPI monitoring; provide business cases and ROI calculations to support decision-making with data.\u003C/li>\u003Cli>Develop and refine customer segmentation to improve targeting and personalization across channels.\u003C/li>\u003Cli>Design measurement frameworks for CRM initiatives (e.g., control groups, A/B tests) and lead post-campaign performance analyses.\u003C/li>\u003Cli>Collaborate with internal and external stakeholders to align requirements, communicate insights, and ensure excellent execution of loyalty/CRM activities.\u003C/li>\u003C/ul>\u003Cp>Essential Education\u003C/p>\u003Cp>Degree or equivalent level qualification in a quantitative field such as Data Science, Data Analytics, Economics or equivalent experience\u003C/p>\u003Cp>Essential Experience\u003C/p>\u003Cul>\u003Cli>3+ years of relevant experience in analytics/CRM (e.g. Business Analyst), ideally in loyalty and/or retail.\u003C/li>\u003Cli>Strong expertise in segmentation strategy and end-to-end CRM customer journey design across multiple touchpoints; performance-driven mindset.\u003C/li>\u003Cli>Experience preparing target/selection files for ongoing CRM/loyalty campaigns based on segmentation and campaign objectives.\u003C/li>\u003Cli>Proficiency with the Power Platform and analytics stack (Power BI, SQL, Python; ideally also Power Automate/Power Apps).\u003C/li>\u003Cli>Advanced SQL skills and solid experience in data analysis, automation and dashboarding.\u003C/li>\u003Cli>Experience in performance marketing/KPI monitoring and a solid understanding of loyalty program mechanics.\u003C/li>\u003C/ul>\u003Cp>Skills & Competencies\u003C/p>\u003Cul>\u003Cli>Translate complex business questions into structured analyses and decision-relevant, actionable insights.\u003C/li>\u003Cli>Structured, detail-oriented and proactive working style with a hands-on, can-do mentality.\u003C/li>\u003Cli>Strong analytical skills, numerical aptitude and a high level of accuracy.\u003C/li>\u003Cli>German and English: strong written and verbal communication skills.\u003C/li>\u003C/ul>\u003Cp>Environment & benefits\u003C/p>\u003Cp>At bp, we provide the following environment & benefits to you:\u003C/p>\u003Cul>\u003Cli>A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued\u003C/li>\u003Cli>An attractive remuneration package: a bonus system and various social benefits including programs to improve work/life balance and wellbeing\u003C/li>\u003Cli>The gross annual salary according to the collective agreement is € 76.000,- with willingness to overpay depending on qualifications and experience\u003C/li>\u003Cli>Your modern workplace is in the heart of Vienna and offers a panoramic view\u003C/li>\u003Cli>Free parking in the office garage\u003C/li>\u003Cli>Two days working from home per week\u003C/li>\u003Cli>Agile and flexible working in a digitalized and team-oriented environment\u003C/li>\u003Cli>Equity matching program\u003C/li>\u003Cli>Company pension\u003C/li>\u003Cli>Lunch subsidy\u003C/li>\u003Cli>Learning and development opportunities\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Travel Requirement\u003C/b>\u003C/p>No travel is expected with this role\u003Cp>\u003Cbr>\u003Cb>Relocation Assistance:\u003C/b>\u003C/p>This role is not eligible for relocation\u003Cp>\u003Cbr>\u003Cb>Remote Type:\u003C/b>\u003C/p>This position is a hybrid of office/remote working\u003Cp>\u003Cbr>\u003Cb>Skills:\u003C/b>\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Legal Disclaimer:\u003C/b>\u003C/p>\u003Cp>We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.\u003Cbr>\u003Cbr>If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.\u003C/p>","Entity: Customers & ProductsJob Family Group: Marketing GroupJob Description: CRM & Loyalty AnalystAt bp, our goal is to deliver the future of mobility, energy and services for our customers – today and tomorrow.Want to join our team? Here’s what it looks like:Being customer-centric, agile and responsive to changing customer needs and dynamic marketsFocusing on growth and development of customer offersCreating strategic partnerships that drive long-term value for our businessBeing digitally enabled and empowered by customer insights and data to deliver solutionsAs a key pillar of bp’s growth agenda, our Mobility & Convenience business is the shop window to our brand. As the world transitions to lower‑carbon energy, we’re evolving our on-the-go offer – from fuel, food and drinks today to electric mobility and new convenience missions tomorrow.For this role, we are looking for a customer‑ and commercially minded analytics expert with hands-on experience in CRM and loyalty. You will be part of the Marketing team and help shape our loyalty program through customer analytics, campaign and performance management, and strong ownership of the underlying data and reporting landscape. You will turn complex loyalty data into clear stories and actionable recommendations. By maintaining reliable data pipelines and creating high-quality Power BI dashboards, you enable informed decisions across the company and continuously improve our loyalty initiativesKey AccountabilitiesExtract, combine and validate loyalty/CRM data from bp’s data hub and other internal/external sources; ensure high data quality and accuracy.Analyze loyalty data using advanced methods and tools (e.g., SQL, Python) and translate findings into clear insights. Own and continuously optimize the CRM contact plan in line with loyalty objectives and customer journeys.Build and maintain reporting (Power BI/Excel/Tableau) for KPI monitoring; provide business cases and ROI calculations to support decision-making with data.Develop and refine customer segmentation to improve targeting and personalization across channels.Design measurement frameworks for CRM initiatives (e.g., control groups, A/B tests) and lead post-campaign performance analyses.Collaborate with internal and external stakeholders to align requirements, communicate insights, and ensure excellent execution of loyalty/CRM activities.Essential EducationDegree or equivalent level qualification in a quantitative field such as Data Science, Data Analytics, Economics or equivalent experienceEssential Experience3+ years of relevant experience in analytics/CRM (e.g. Business Analyst), ideally in loyalty and/or retail.Strong expertise in segmentation strategy and end-to-end CRM customer journey design across multiple touchpoints; performance-driven mindset.Experience preparing target/selection files for ongoing CRM/loyalty campaigns based on segmentation and campaign objectives.Proficiency with the Power Platform and analytics stack (Power BI, SQL, Python; ideally also Power Automate/Power Apps).Advanced SQL skills and solid experience in data analysis, automation and dashboarding.Experience in performance marketing/KPI monitoring and a solid understanding of loyalty program mechanics.Skills & CompetenciesTranslate complex business questions into structured analyses and decision-relevant, actionable insights.Structured, detail-oriented and proactive working style with a hands-on, can-do mentality.Strong analytical skills, numerical aptitude and a high level of accuracy.German and English: strong written and verbal communication skills.Environment & benefitsAt bp, we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valuedAn attractive remuneration package: a bonus system and various social benefits including programs to improve work/life balance and wellbeingThe gross annual salary according to the collective agreement is € 76.000,- with willingness to overpay depending on qualifications and experienceYour modern workplace is in the heart of Vienna and offers a panoramic viewFree parking in the office garageTwo days working from home per weekAgile and flexible working in a digitalized and team-oriented environmentEquity matching programCompany pensionLunch subsidyLearning and development opportunitiesTravel RequirementNo travel is expected with this roleRelocation Assistance:This role is not eligible for relocationRemote Type:This position is a hybrid of office/remote workingSkills:Legal Disclaimer:We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.",1777714016000,"2026-05-02 11:27:16","2026-05-02T09:27:16.000Z",{"jsonldValid":27,"jsonld":2156},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM & LOYALTY ANALYST\",\"description\":\"\u003Cp>\u003Cb>Entity: \u003C/b>\u003C/p>Customers & Products\u003Cp>\u003Cbr>\u003Cb>Job Family Group: \u003C/b>\u003C/p>Marketing Group\u003Cp>\u003Cbr>\u003Cb>Job Description: \u003C/b>\u003C/p>\u003Cp>CRM & Loyalty Analyst\u003C/p>\u003Cp>At bp, our goal is to deliver the future of mobility, energy and services for our customers – today and tomorrow.\u003C/p>\u003Cp>Want to join our team? Here’s what it looks like:\u003C/p>\u003Cul>\u003Cli>Being customer-centric, agile and responsive to changing customer needs and dynamic markets\u003C/li>\u003Cli>Focusing on growth and development of customer offers\u003C/li>\u003Cli>Creating strategic partnerships that drive long-term value for our business\u003C/li>\u003Cli>Being digitally enabled and empowered by customer insights and data to deliver solutions\u003C/li>\u003C/ul>\u003Cp>As a key pillar of bp’s growth agenda, our Mobility & Convenience business is the shop window to our brand. As the world transitions to lower‑carbon energy, we’re evolving our on-the-go offer – from fuel, food and drinks today to electric mobility and new convenience missions tomorrow.\u003C/p>\u003Cp>For this role, we are looking for a customer‑ and commercially minded analytics expert with hands-on experience in CRM and loyalty. You will be part of the Marketing team and help shape our loyalty program through customer analytics, campaign and performance management, and strong ownership of the underlying data and reporting landscape. You will turn complex loyalty data into clear stories and actionable recommendations. By maintaining reliable data pipelines and creating high-quality Power BI dashboards, you enable informed decisions across the company and continuously improve our loyalty initiatives\u003C/p>\u003Cp>Key Accountabilities\u003C/p>\u003Cul>\u003Cli>Extract, combine and validate loyalty/CRM data from bp’s data hub and other internal/external sources; ensure high data quality and accuracy.\u003C/li>\u003Cli>Analyze loyalty data using advanced methods and tools (e.g., SQL, Python) and translate findings into clear insights. \u003C/li>\u003Cli>Own and continuously optimize the CRM contact plan in line with loyalty objectives and customer journeys.\u003C/li>\u003Cli>Build and maintain reporting (Power BI/Excel/Tableau) for KPI monitoring; provide business cases and ROI calculations to support decision-making with data.\u003C/li>\u003Cli>Develop and refine customer segmentation to improve targeting and personalization across channels.\u003C/li>\u003Cli>Design measurement frameworks for CRM initiatives (e.g., control groups, A/B tests) and lead post-campaign performance analyses.\u003C/li>\u003Cli>Collaborate with internal and external stakeholders to align requirements, communicate insights, and ensure excellent execution of loyalty/CRM activities.\u003C/li>\u003C/ul>\u003Cp>Essential Education\u003C/p>\u003Cp>Degree or equivalent level qualification in a quantitative field such as Data Science, Data Analytics, Economics or equivalent experience\u003C/p>\u003Cp>Essential Experience\u003C/p>\u003Cul>\u003Cli>3+ years of relevant experience in analytics/CRM (e.g. Business Analyst), ideally in loyalty and/or retail.\u003C/li>\u003Cli>Strong expertise in segmentation strategy and end-to-end CRM customer journey design across multiple touchpoints; performance-driven mindset.\u003C/li>\u003Cli>Experience preparing target/selection files for ongoing CRM/loyalty campaigns based on segmentation and campaign objectives.\u003C/li>\u003Cli>Proficiency with the Power Platform and analytics stack (Power BI, SQL, Python; ideally also Power Automate/Power Apps).\u003C/li>\u003Cli>Advanced SQL skills and solid experience in data analysis, automation and dashboarding.\u003C/li>\u003Cli>Experience in performance marketing/KPI monitoring and a solid understanding of loyalty program mechanics.\u003C/li>\u003C/ul>\u003Cp>Skills & Competencies\u003C/p>\u003Cul>\u003Cli>Translate complex business questions into structured analyses and decision-relevant, actionable insights.\u003C/li>\u003Cli>Structured, detail-oriented and proactive working style with a hands-on, can-do mentality.\u003C/li>\u003Cli>Strong analytical skills, numerical aptitude and a high level of accuracy.\u003C/li>\u003Cli>German and English: strong written and verbal communication skills.\u003C/li>\u003C/ul>\u003Cp>Environment & benefits\u003C/p>\u003Cp>At bp, we provide the following environment & benefits to you:\u003C/p>\u003Cul>\u003Cli>A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued\u003C/li>\u003Cli>An attractive remuneration package: a bonus system and various social benefits including programs to improve work/life balance and wellbeing\u003C/li>\u003Cli>The gross annual salary according to the collective agreement is € 76.000,- with willingness to overpay depending on qualifications and experience\u003C/li>\u003Cli>Your modern workplace is in the heart of Vienna and offers a panoramic view\u003C/li>\u003Cli>Free parking in the office garage\u003C/li>\u003Cli>Two days working from home per week\u003C/li>\u003Cli>Agile and flexible working in a digitalized and team-oriented environment\u003C/li>\u003Cli>Equity matching program\u003C/li>\u003Cli>Company pension\u003C/li>\u003Cli>Lunch subsidy\u003C/li>\u003Cli>Learning and development opportunities\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Travel Requirement\u003C/b>\u003C/p>No travel is expected with this role\u003Cp>\u003Cbr>\u003Cb>Relocation Assistance:\u003C/b>\u003C/p>This role is not eligible for relocation\u003Cp>\u003Cbr>\u003Cb>Remote Type:\u003C/b>\u003C/p>This position is a hybrid of office/remote working\u003Cp>\u003Cbr>\u003Cb>Skills:\u003C/b>\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Legal Disclaimer:\u003C/b>\u003C/p>\u003Cp>We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.\u003Cbr>\u003Cbr>If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.\u003C/p>\",\"datePosted\":\"2026-05-02T09:27:16.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"bp\",\"sameAs\":\"http://www.bp.com\",\"logo\":\"https://logo.clearbit.com/bp.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"bp\",\"value\":\"de18d9d6c81f781e0e064dad06d301c4c94e62433cabd1c99936d0179286da33\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Austria - Wien\",\"addressCountry\":\"AT\"}}}",{"id":2158,"slug":2159,"title":2160,"companyname":930,"companylogo":931,"companyIndustry":135,"city":87,"country":88,"remote":15,"employmentType":2161,"department":18,"content_html":2162,"content_text":2163,"years":21,"createdAt":2164,"updatedAtISO":2165,"postedAtISO":2166,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2167},"723a1e16fb1636be7ea1d6781f8f132ad98ca2f24eb5974d423b878e79b67e53","retention-sales-manager-iberia-at-trend-micro-eb65b4313b","Retention Sales Manager, Iberia",[17],"\u003Cp>\u003Cb>Discover Trend\u003C/b>\u003C/p>\u003Cp>Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com\u003C/p>\u003Cp>\u003Cb>Discover You\u003C/b>\u003Cb>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>     \u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/b>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>                  \u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003Cbr>At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence.  With Trend Micro, you drive your own development.  You are recognised for your passion to succeed, and can be the best part of yourself here.\u003Cbr>\u003Cbr>Discover your next exciting career opportunity….\u003C/p>\u003Cp>We are seeking a dynamic Retention Sales Manager fluent in English and Spanish to join our team at TrendAI. \u003C/p>\u003Cp>This role focuses on managing our existing customer base while driving two critical outcomes: protecting Gross Revenue Retention (GRR) and accelerating Vision One platform modernization.\u003C/p>\u003Cp>You'll combine customer expertise with sales acumen to lead modernization conversations, transitioning customers from end-of-life solutions to our Vision One platform. We need someone with strong business instincts who can identify migration opportunities, articulate platform value, and execute strategic initiatives that protect and expand Annual Recurring Revenue (ARR).\u003C/p>\u003Cp>\u003Cb>Job Summary:\u003C/b>\u003C/p>\u003Cp>The Retention Manager will manage our existing customer install base to protect Gross Revenue Retention (GRR) while accelerating Vision One platform adoption. This role ensures customers maximize value from current solutions and successfully modernize from legacy products, driving Annual Recurring Revenue (ARR) growth through proactive engagement and strategic account management.\u003C/p>\u003Cp>Responsibilities include managing escalations, achieving retention targets, and executing cross-functional collaboration with account teams and channel partners to deliver seamless customer experiences that enhance loyalty and expand revenue opportunities.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities for a Retention Manager\u003C/b>\u003C/p>\u003Cp>\u003Cb>Customer Value Management:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Focus on the existing Customer Install base to ensure they are deriving maximum value from the solutions.\u003C/li>\u003Cli>Proactively manage and resolve any escalations to maintain high Customer satisfaction.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Platform Value Realization:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Ensure customers derive maximum value from Vision One platform capabilities through consultative engagement\u003C/li>\u003Cli>Identify and activate underutilized Vision One modules to increase platform stickiness and retention rates\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Strategic Platform Modernization:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Drive proactive modernization conversations with existing customers to migrate from legacy/end-of-life solutions to Vision One platform\u003C/li>\u003Cli>Leverage customer deployment data and usage analytics to identify optimal migration opportunities and timing\u003C/li>\u003Cli>Utilize Vision One credit consumption modelling to present compelling business cases for platform adoption\u003C/li>\u003C/ul>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Gross Revenue Retention (GRR) Vigilance:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Maintain laser focus on protecting and growing GRR through proactive risk identification and mitigation\u003C/li>\u003Cli>Monitor early warning indicators of customer churn risk and implement immediate intervention strategies\u003C/li>\u003Cli>Achieve regional GRR targets through systematic retention planning and execution\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Develop and execute customer success plans that directly tie to GRR protection objectives\u003C/li>\u003Cli>Collaborate with Customer Success and Account Management teams to ensure seamless retention workflows\u003C/li>\u003Cli>Collaborate with the account team to review Customers due for renewal and address Customers at risk of churn\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Proactive Customer Engagement:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Leverage existing deployment data to engage proactively with Customers\u003C/li>\u003Cli>Aim to retain and grow Annual Recurring Revenue (ARR) by addressing Customers’ needs and opportunities and any pain points.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Quotation and Pipeline Management:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Issue quotations in a timely manner to support sales processes. Proceeding customer Modernisation conversations.\u003C/li>\u003Cli>Manage the sales pipeline effectively to ensure consistent and predictable revenue flow.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Revenue Planning and Forecasting:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Complete accurate revenue planning and forecasting to inform strategic decisions.\u003C/li>\u003Cli>Ensure forecasts are timely and reflect the current market and customer status.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Channel Engagement:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Engage with Channel teams to scale retention efforts through channel partnerships.\u003C/li>\u003Cli>Collaborate with channel partners to enhance retention motions and expand Customer reach.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>KPI Reporting and Market Analysis:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Report on key performance indicators (KPIs) to track progress and identify areas for improvement.\u003C/li>\u003Cli>Analyse market opportunities and challenges to inform retention strategies and business decisions.\u003C/li>\u003Cli>Number of customers successfully migrated to Vision One platform quarterly\u003C/li>\u003Cli>Vision One credit consumption growth across customer base\u003C/li>\u003C/ul>\u003Cp>\u003Cb>IT Skills and Migrations:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Demonstrate strong IT skills, particularly in managing migrations of existing Customers to our platform and Vision One.\u003C/li>\u003Cli>Ensure seamless transitions and integrations to enhance Customer experience and satisfaction.\u003C/li>\u003C/ul>\u003Cp>By focusing on these key responsibilities, the Retention Manager will play a crucial role in maintaining and growing our Customer Install base, ensuring long-term satisfaction and loyalty.\u003C/p>\u003Cp>\u003Cb>You Are:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong in communication and negotiation skills, confidently taking ownership of your territory.\u003C/li>\u003Cli>Empathetic, with a positive attitude and a desire to help our customer reach their goals.\u003C/li>\u003Cli>Effective in managing your time and successfully managing your pipeline, as well as accurately forecasting revenue using our CRM tools.\u003C/li>\u003Cli>Capability to work within our high-energy sales team environment and a desire to work collaboratively within the team for broader success.\u003C/li>\u003Cli>Interested in Cyber Security.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>You Have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience in sales, ideally within a channel environment in the software or technology industries.\u003C/li>\u003Cli>Strong organizational and time management skills.\u003C/li>\u003Cli>Positive and professional communication skills, as well as excellent presentation skills.\u003C/li>\u003Cli>A college/university degree or equivalent work experience.\u003C/li>\u003Cli>Fluency in English & Spanish, French would be beneficial but not a requirement.\u003C/li>\u003C/ul>\u003Cp>At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.\u003C/p>","Discover TrendTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.comDiscover You                       At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence.  With Trend Micro, you drive your own development.  You are recognised for your passion to succeed, and can be the best part of yourself here.Discover your next exciting career opportunity….We are seeking a dynamic Retention Sales Manager fluent in English and Spanish to join our team at TrendAI. This role focuses on managing our existing customer base while driving two critical outcomes: protecting Gross Revenue Retention (GRR) and accelerating Vision One platform modernization.You'll combine customer expertise with sales acumen to lead modernization conversations, transitioning customers from end-of-life solutions to our Vision One platform. We need someone with strong business instincts who can identify migration opportunities, articulate platform value, and execute strategic initiatives that protect and expand Annual Recurring Revenue (ARR).Job Summary:The Retention Manager will manage our existing customer install base to protect Gross Revenue Retention (GRR) while accelerating Vision One platform adoption. This role ensures customers maximize value from current solutions and successfully modernize from legacy products, driving Annual Recurring Revenue (ARR) growth through proactive engagement and strategic account management.Responsibilities include managing escalations, achieving retention targets, and executing cross-functional collaboration with account teams and channel partners to deliver seamless customer experiences that enhance loyalty and expand revenue opportunities.Key Responsibilities for a Retention ManagerCustomer Value Management:Focus on the existing Customer Install base to ensure they are deriving maximum value from the solutions.Proactively manage and resolve any escalations to maintain high Customer satisfaction.Platform Value Realization:Ensure customers derive maximum value from Vision One platform capabilities through consultative engagementIdentify and activate underutilized Vision One modules to increase platform stickiness and retention ratesStrategic Platform Modernization:Drive proactive modernization conversations with existing customers to migrate from legacy/end-of-life solutions to Vision One platformLeverage customer deployment data and usage analytics to identify optimal migration opportunities and timingUtilize Vision One credit consumption modelling to present compelling business cases for platform adoption Gross Revenue Retention (GRR) Vigilance:Maintain laser focus on protecting and growing GRR through proactive risk identification and mitigationMonitor early warning indicators of customer churn risk and implement immediate intervention strategiesAchieve regional GRR targets through systematic retention planning and executionDevelop and execute customer success plans that directly tie to GRR protection objectivesCollaborate with Customer Success and Account Management teams to ensure seamless retention workflowsCollaborate with the account team to review Customers due for renewal and address Customers at risk of churnProactive Customer Engagement:Leverage existing deployment data to engage proactively with CustomersAim to retain and grow Annual Recurring Revenue (ARR) by addressing Customers’ needs and opportunities and any pain points.Quotation and Pipeline Management:Issue quotations in a timely manner to support sales processes. Proceeding customer Modernisation conversations.Manage the sales pipeline effectively to ensure consistent and predictable revenue flow.Revenue Planning and Forecasting:Complete accurate revenue planning and forecasting to inform strategic decisions.Ensure forecasts are timely and reflect the current market and customer status.Channel Engagement:Engage with Channel teams to scale retention efforts through channel partnerships.Collaborate with channel partners to enhance retention motions and expand Customer reach.KPI Reporting and Market Analysis:Report on key performance indicators (KPIs) to track progress and identify areas for improvement.Analyse market opportunities and challenges to inform retention strategies and business decisions.Number of customers successfully migrated to Vision One platform quarterlyVision One credit consumption growth across customer baseIT Skills and Migrations:Demonstrate strong IT skills, particularly in managing migrations of existing Customers to our platform and Vision One.Ensure seamless transitions and integrations to enhance Customer experience and satisfaction.By focusing on these key responsibilities, the Retention Manager will play a crucial role in maintaining and growing our Customer Install base, ensuring long-term satisfaction and loyalty.You Are:Strong in communication and negotiation skills, confidently taking ownership of your territory.Empathetic, with a positive attitude and a desire to help our customer reach their goals.Effective in managing your time and successfully managing your pipeline, as well as accurately forecasting revenue using our CRM tools.Capability to work within our high-energy sales team environment and a desire to work collaboratively within the team for broader success.Interested in Cyber Security.You Have:Experience in sales, ideally within a channel environment in the software or technology industries.Strong organizational and time management skills.Positive and professional communication skills, as well as excellent presentation skills.A college/university degree or equivalent work experience.Fluency in English & Spanish, French would be beneficial but not a requirement.At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.",1777692298000,"2026-05-02 05:25:27","2026-05-02T03:25:27.000Z",{"jsonldValid":15,"jsonld":88},{"id":2169,"slug":2170,"title":2171,"companyname":2172,"companylogo":2173,"companyTagline":2174,"companyIndustry":390,"city":88,"country":88,"remote":15,"employmentType":2175,"department":18,"content_html":2176,"content_text":2177,"years":21,"createdAt":2178,"updatedAtISO":2179,"postedAtISO":2180,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2181},"11b05f1f55ef877f8316c66234d5b647c1d5d5c02ac8dada54f2b6272803dff8","director-global-crm-and-loyalty-at-michael-kors-a72bf0aab4","Director, Global CRM & Loyalty","Michael Kors","https://logo.clearbit.com/MichaelKors.com","#TeamKors #KorsCareers",[17],"\u003Cp>\u003Cb>Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.\u003C/b>\u003C/p>\u003Cp>\u003Cb>If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!\u003C/b>\u003C/p>\u003Cp>—\u003C/p>\u003Cp>\u003Cb>Who You Are:\u003C/b>\u003C/p>\u003Cp>You are a strategic and customer-focused leader with expertise in CRM, loyalty, and customer lifecycle strategy. You know how to turn customer data and insights into personalized experiences that build loyalty, increase lifetime value, and strengthen brand connection. You bring a strong understanding of CRM fundamentals, including customer data, identity, loyalty programs, and clienteling, and know how to build scalable global capabilities. You are equally comfortable setting strategy and driving execution.\u003C/p>\u003Cp>You thrive in cross-functional environments, partnering closely with Digital Marketing, E-Commerce, Retail, Analytics, and Technology teams to create seamless customer experiences across retail and digital touchpoints. You are analytical, collaborative, and forward-thinking, with a passion for evolving how a global brand understands and engages its customer base.\u003C/p>\u003Cp>\u003Cb>What You’ll Do:\u003C/b>\u003C/p>\u003Cp>\u003Cb>CRM Strategy & Customer Architecture\u003C/b>\u003C/p>\u003Cul>\u003Cli>Define and lead the global CRM vision, strategy, and roadmap, with a focus on long-term customer value creation.\u003C/li>\u003Cli>Establish the foundational CRM framework across customer data, segmentation, lifecycle design, and personalization.\u003C/li>\u003Cli>Drive a cohesive, customer-first strategy that connects brand, data, and experience across all touchpoints.\u003C/li>\u003Cli>Partner with channel owners in Paid Media and Retention Marketing to ensure CRM strategy informs execution and insights.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Loyalty Strategy & KORSVIP Evolution\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead the strategic evolution of the KORSVIP loyalty program as a core driver of customer engagement and retention.\u003C/li>\u003Cli>Define loyalty program structure, tiering, benefits, and long-term roadmap.\u003C/li>\u003Cli>Elevate loyalty beyond transactional rewards into emotional and experiential brand connection.\u003C/li>\u003Cli>Partner cross-functionally to embed loyalty across retail, e-commerce, and marketing experiences.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Clienteling & 1:1 Relationship Management\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own and scale the global clienteling strategy, positioning it as a key growth driver across retail channels.\u003C/li>\u003Cli>Partner with Retail leadership to enhance associate-driven selling through data, tools, and training.\u003C/li>\u003Cli>Define best practices for 1:1 outreach, appointment-based selling, and high-value customer engagement.\u003C/li>\u003Cli>Ensure clienteling is fully integrated into the broader CRM and loyalty ecosystem.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Customer Data, Identity & Database Growth\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own the global strategy for first-party data growth, customer identity, and data quality.\u003C/li>\u003Cli>Partner with Digital Product, Performance Marketing, and Technology teams to optimize data capture, consent, and enrichment.\u003C/li>\u003Cli>Lead the evolution of customer identity resolution and CDP capabilities (e.g., Amperity).\u003C/li>\u003Cli>Champion privacy-forward, future-ready data practices.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Analytics, Insights & Measurement\u003C/b>\u003C/p>\u003Cul>\u003Cli>Define CRM and loyalty success metrics, including CLV, retention, engagement, and loyalty contribution.\u003C/li>\u003Cli>Translate customer data into actionable insights that inform strategy across marketing and retail.\u003C/li>\u003Cli>Partner with Analytics teams to build dashboards, forecasting models, and measurement frameworks.\u003C/li>\u003Cli>Foster a culture of test-and-learn and continuous optimization.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Leadership & Cross-Functional Partnership\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead and develop a high-performing team across CRM, loyalty, and clienteling.\u003C/li>\u003Cli>Act as a key thought partner to senior leadership on customer strategy and growth.\u003C/li>\u003Cli>Collaborate closely with Digital Marketing, Creative, Technology, Analytics, and Regional teams to ensure aligned execution.\u003C/li>\u003Cli>Influence how CRM strategy is operationalized across all customer-facing channels.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>You’ll Need to Have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>10–12+ years of experience in CRM, loyalty, and/or customer strategy within a global consumer brand.\u003C/li>\u003Cli>Proven experience building and evolving CRM foundations, including data, identity, and lifecycle strategy.\u003C/li>\u003Cli>Deep expertise in loyalty programs, clienteling, and customer data platforms (e.g., Amperity or similar CDPs).\u003C/li>\u003Cli>Strong understanding of how CRM strategy informs channel execution, without requiring direct channel ownership.\u003C/li>\u003Cli>Analytical mindset with the ability to translate data into strategic action.\u003C/li>\u003Cli>Experience operating in a complex, cross-functional, and global environment.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>We’d Love to See:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong leadership skills with experience building and developing high-performing teams.\u003C/li>\u003Cli>Passion for customer experience, brand building, and innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MK Perks:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Generous Paid Time Off & Holiday Schedule\u003C/li>\u003Cli>Summer Fridays\u003C/li>\u003Cli>Internal Mobility Across Brands\u003C/li>\u003Cli>Cross-brand Discount\u003C/li>\u003Cli>Exclusive Employee Sales\u003C/li>\u003Cli>Fav 5 Cards (MK Discount for friends and family)\u003C/li>\u003Cli>401k Match\u003C/li>\u003Cli>Paid Parental Leave\u003C/li>\u003Cli>Thrive Wellness Program\u003C/li>\u003Cli>Commuter Benefits\u003C/li>\u003Cli>Gym Discounts\u003C/li>\u003C/ul>\u003Cp>—\u003C/p>\u003Cp>The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. \u003C/p>\u003Cp>At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.\u003C/p>\u003Cp>In compliance with certain Pay Transparency laws, employers are required to disclose a salary range.  The salary for this position will vary based on role requirements, skill set and years of experience.\u003C/p>\u003Cp>\u003Cu>Compensation Range:\u003C/u> \u003C/p>165,000.00 - 185,000.00 USD","Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!—Who You Are:You are a strategic and customer-focused leader with expertise in CRM, loyalty, and customer lifecycle strategy. You know how to turn customer data and insights into personalized experiences that build loyalty, increase lifetime value, and strengthen brand connection. You bring a strong understanding of CRM fundamentals, including customer data, identity, loyalty programs, and clienteling, and know how to build scalable global capabilities. You are equally comfortable setting strategy and driving execution.You thrive in cross-functional environments, partnering closely with Digital Marketing, E-Commerce, Retail, Analytics, and Technology teams to create seamless customer experiences across retail and digital touchpoints. You are analytical, collaborative, and forward-thinking, with a passion for evolving how a global brand understands and engages its customer base.What You’ll Do:CRM Strategy & Customer ArchitectureDefine and lead the global CRM vision, strategy, and roadmap, with a focus on long-term customer value creation.Establish the foundational CRM framework across customer data, segmentation, lifecycle design, and personalization.Drive a cohesive, customer-first strategy that connects brand, data, and experience across all touchpoints.Partner with channel owners in Paid Media and Retention Marketing to ensure CRM strategy informs execution and insights.Loyalty Strategy & KORSVIP EvolutionLead the strategic evolution of the KORSVIP loyalty program as a core driver of customer engagement and retention.Define loyalty program structure, tiering, benefits, and long-term roadmap.Elevate loyalty beyond transactional rewards into emotional and experiential brand connection.Partner cross-functionally to embed loyalty across retail, e-commerce, and marketing experiences.Clienteling & 1:1 Relationship ManagementOwn and scale the global clienteling strategy, positioning it as a key growth driver across retail channels.Partner with Retail leadership to enhance associate-driven selling through data, tools, and training.Define best practices for 1:1 outreach, appointment-based selling, and high-value customer engagement.Ensure clienteling is fully integrated into the broader CRM and loyalty ecosystem.Customer Data, Identity & Database GrowthOwn the global strategy for first-party data growth, customer identity, and data quality.Partner with Digital Product, Performance Marketing, and Technology teams to optimize data capture, consent, and enrichment.Lead the evolution of customer identity resolution and CDP capabilities (e.g., Amperity).Champion privacy-forward, future-ready data practices.Analytics, Insights & MeasurementDefine CRM and loyalty success metrics, including CLV, retention, engagement, and loyalty contribution.Translate customer data into actionable insights that inform strategy across marketing and retail.Partner with Analytics teams to build dashboards, forecasting models, and measurement frameworks.Foster a culture of test-and-learn and continuous optimization.Leadership & Cross-Functional PartnershipLead and develop a high-performing team across CRM, loyalty, and clienteling.Act as a key thought partner to senior leadership on customer strategy and growth.Collaborate closely with Digital Marketing, Creative, Technology, Analytics, and Regional teams to ensure aligned execution.Influence how CRM strategy is operationalized across all customer-facing channels.You’ll Need to Have:10–12+ years of experience in CRM, loyalty, and/or customer strategy within a global consumer brand.Proven experience building and evolving CRM foundations, including data, identity, and lifecycle strategy.Deep expertise in loyalty programs, clienteling, and customer data platforms (e.g., Amperity or similar CDPs).Strong understanding of how CRM strategy informs channel execution, without requiring direct channel ownership.Analytical mindset with the ability to translate data into strategic action.Experience operating in a complex, cross-functional, and global environment.We’d Love to See:Strong leadership skills with experience building and developing high-performing teams.Passion for customer experience, brand building, and innovationMK Perks:Generous Paid Time Off & Holiday ScheduleSummer FridaysInternal Mobility Across BrandsCross-brand DiscountExclusive Employee SalesFav 5 Cards (MK Discount for friends and family)401k MatchPaid Parental LeaveThrive Wellness ProgramCommuter BenefitsGym Discounts—The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.In compliance with certain Pay Transparency laws, employers are required to disclose a salary range.  The salary for this position will vary based on role requirements, skill set and years of experience.Compensation Range: 165,000.00 - 185,000.00 USD",1777648943000,"2026-05-01 17:22:54","2026-05-01T15:22:54.000Z",{"jsonldValid":15,"jsonld":2182},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Director, Global CRM & Loyalty\",\"description\":\"\u003Cp>\u003Cb>Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.\u003C/b>\u003C/p>\u003Cp>\u003Cb>If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!\u003C/b>\u003C/p>\u003Cp>—\u003C/p>\u003Cp>\u003Cb>Who You Are:\u003C/b>\u003C/p>\u003Cp>You are a strategic and customer-focused leader with expertise in CRM, loyalty, and customer lifecycle strategy. You know how to turn customer data and insights into personalized experiences that build loyalty, increase lifetime value, and strengthen brand connection. You bring a strong understanding of CRM fundamentals, including customer data, identity, loyalty programs, and clienteling, and know how to build scalable global capabilities. You are equally comfortable setting strategy and driving execution.\u003C/p>\u003Cp>You thrive in cross-functional environments, partnering closely with Digital Marketing, E-Commerce, Retail, Analytics, and Technology teams to create seamless customer experiences across retail and digital touchpoints. You are analytical, collaborative, and forward-thinking, with a passion for evolving how a global brand understands and engages its customer base.\u003C/p>\u003Cp>\u003Cb>What You’ll Do:\u003C/b>\u003C/p>\u003Cp>\u003Cb>CRM Strategy & Customer Architecture\u003C/b>\u003C/p>\u003Cul>\u003Cli>Define and lead the global CRM vision, strategy, and roadmap, with a focus on long-term customer value creation.\u003C/li>\u003Cli>Establish the foundational CRM framework across customer data, segmentation, lifecycle design, and personalization.\u003C/li>\u003Cli>Drive a cohesive, customer-first strategy that connects brand, data, and experience across all touchpoints.\u003C/li>\u003Cli>Partner with channel owners in Paid Media and Retention Marketing to ensure CRM strategy informs execution and insights.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Loyalty Strategy & KORSVIP Evolution\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead the strategic evolution of the KORSVIP loyalty program as a core driver of customer engagement and retention.\u003C/li>\u003Cli>Define loyalty program structure, tiering, benefits, and long-term roadmap.\u003C/li>\u003Cli>Elevate loyalty beyond transactional rewards into emotional and experiential brand connection.\u003C/li>\u003Cli>Partner cross-functionally to embed loyalty across retail, e-commerce, and marketing experiences.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Clienteling & 1:1 Relationship Management\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own and scale the global clienteling strategy, positioning it as a key growth driver across retail channels.\u003C/li>\u003Cli>Partner with Retail leadership to enhance associate-driven selling through data, tools, and training.\u003C/li>\u003Cli>Define best practices for 1:1 outreach, appointment-based selling, and high-value customer engagement.\u003C/li>\u003Cli>Ensure clienteling is fully integrated into the broader CRM and loyalty ecosystem.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Customer Data, Identity & Database Growth\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own the global strategy for first-party data growth, customer identity, and data quality.\u003C/li>\u003Cli>Partner with Digital Product, Performance Marketing, and Technology teams to optimize data capture, consent, and enrichment.\u003C/li>\u003Cli>Lead the evolution of customer identity resolution and CDP capabilities (e.g., Amperity).\u003C/li>\u003Cli>Champion privacy-forward, future-ready data practices.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Analytics, Insights & Measurement\u003C/b>\u003C/p>\u003Cul>\u003Cli>Define CRM and loyalty success metrics, including CLV, retention, engagement, and loyalty contribution.\u003C/li>\u003Cli>Translate customer data into actionable insights that inform strategy across marketing and retail.\u003C/li>\u003Cli>Partner with Analytics teams to build dashboards, forecasting models, and measurement frameworks.\u003C/li>\u003Cli>Foster a culture of test-and-learn and continuous optimization.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Leadership & Cross-Functional Partnership\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead and develop a high-performing team across CRM, loyalty, and clienteling.\u003C/li>\u003Cli>Act as a key thought partner to senior leadership on customer strategy and growth.\u003C/li>\u003Cli>Collaborate closely with Digital Marketing, Creative, Technology, Analytics, and Regional teams to ensure aligned execution.\u003C/li>\u003Cli>Influence how CRM strategy is operationalized across all customer-facing channels.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>You’ll Need to Have:\u003C/b>\u003C/p>\u003Cul>\u003Cli>10–12+ years of experience in CRM, loyalty, and/or customer strategy within a global consumer brand.\u003C/li>\u003Cli>Proven experience building and evolving CRM foundations, including data, identity, and lifecycle strategy.\u003C/li>\u003Cli>Deep expertise in loyalty programs, clienteling, and customer data platforms (e.g., Amperity or similar CDPs).\u003C/li>\u003Cli>Strong understanding of how CRM strategy informs channel execution, without requiring direct channel ownership.\u003C/li>\u003Cli>Analytical mindset with the ability to translate data into strategic action.\u003C/li>\u003Cli>Experience operating in a complex, cross-functional, and global environment.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>We’d Love to See:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong leadership skills with experience building and developing high-performing teams.\u003C/li>\u003Cli>Passion for customer experience, brand building, and innovation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MK Perks:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Generous Paid Time Off & Holiday Schedule\u003C/li>\u003Cli>Summer Fridays\u003C/li>\u003Cli>Internal Mobility Across Brands\u003C/li>\u003Cli>Cross-brand Discount\u003C/li>\u003Cli>Exclusive Employee Sales\u003C/li>\u003Cli>Fav 5 Cards (MK Discount for friends and family)\u003C/li>\u003Cli>401k Match\u003C/li>\u003Cli>Paid Parental Leave\u003C/li>\u003Cli>Thrive Wellness Program\u003C/li>\u003Cli>Commuter Benefits\u003C/li>\u003Cli>Gym Discounts\u003C/li>\u003C/ul>\u003Cp>—\u003C/p>\u003Cp>The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. \u003C/p>\u003Cp>At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.\u003C/p>\u003Cp>In compliance with certain Pay Transparency laws, employers are required to disclose a salary range.  The salary for this position will vary based on role requirements, skill set and years of experience.\u003C/p>\u003Cp>\u003Cu>Compensation Range:\u003C/u> \u003C/p>165,000.00 - 185,000.00 USD\",\"datePosted\":\"2026-05-01T15:22:54.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Michael Kors\",\"sameAs\":\"http://MichaelKors.com\",\"logo\":\"https://logo.clearbit.com/MichaelKors.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Michael Kors\",\"value\":\"11b05f1f55ef877f8316c66234d5b647c1d5d5c02ac8dada54f2b6272803dff8\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\"}}}",{"id":2184,"slug":2185,"title":2186,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":2187,"country":14,"remote":15,"employmentType":2188,"department":18,"content_html":2189,"content_text":2190,"years":21,"createdAt":2191,"updatedAtISO":2192,"postedAtISO":2193,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2194},"5d814a0e4cd6bec74cedd7b4682344c46e0399a150032afeb6c020067c4a7516","associate-clinical-specialist-crm-san-fernando-valley-ventur-at-medtronic-777c1a783c","Associate Clinical Specialist CRM - San Fernando Valley / Ventura","Ventura",[17],"We anticipate the application window for this opening will close on - 4 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE - POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Technical Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/li>\u003Cli>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/li>\u003Cli>Supports implants of all CRM products post sign-off\u003C/li>\u003Cli>Provides on-call support as needed on evenings and weekends post sign-off\u003C/li>\u003Cli>Provide troubleshooting support as requested\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Operational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Assures completion of patient registration and any other required hospital documentation\u003C/li>\u003Cli>Helps manage consignment inventory and trunk inventory once obtained\u003C/li>\u003Cli>Provides additional inventory support to meet customer needs\u003C/li>\u003Cli>Maintains software on programmers throughout the district as directed\u003C/li>\u003Cli>Assists with managing daily coverage logistics as needed\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/li>\u003Cli>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Sales Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/li>\u003Cli>Assists with obtaining customer POs throughout the quarter\u003C/li>\u003Cli>Has a basic understanding of the competitive landscape\u003C/li>\u003Cli>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ongoing Technical Development\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Stays up to date on new products, solutions, and patient management offerings\u003C/li>\u003Cli>Completes all assigned training in a timely manner\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Performs other related duties as assigned\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - MINIMUM QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Bachelor’s Degree\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>B.A./B.S. Degree in nursing, life sciences, biomedical engineering\u003C/li>\u003Cli>Cath Lab, EP Lab, hospital/clinic or cardiology experience\u003C/li>\u003Cli>Experience teaching and educating medical personnel, peers and technical support personnel\u003C/li>\u003Cli>Thorough working knowledge of medical terminology and the medical device industry\u003C/li>\u003Cli>Excellent customer service skills\u003C/li>\u003Cli>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/li>\u003Cli>Excellent interpersonal, written/verbal communication skills\u003C/li>\u003Cli>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/li>\u003Cli>Strong work ethic in accomplishing objectives of the position\u003C/li>\u003Cli>Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)\u003C/li>\u003Cli>Ability to meet vendor credentialing requirements\u003C/li>\u003Cli>IBHRE certification (below Prin level – required for Prin level)\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/li>\u003Cli>Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/li>\u003Cli>Continuous verbal and written communication\u003C/li>\u003Cli>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/li>\u003Cli>Sitting, standing and/or walking for up to eight plus hours per day\u003C/li>\u003Cli>Environmental exposures include eye protection, infectious disease and radiation\u003C/li>\u003Cli>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/li>\u003Cli>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/li>\u003Cli>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/li>\u003Cli>Frequent bending/stooping, squatting and balance\u003C/li>\u003Cli>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/li>\u003Cli>Must be able to drive approximately 80% of the time within assigned territory.\u003C/li>\u003Cli>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/li>\u003Cli>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum travel of 10%\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $60,000.00 - $72,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 4 May 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.comA DAY IN THE LIFE - POSITION RESPONSIBILITIES:Technical SupportSuccessfully completes CRM Field Technical Training – including online and field-based trainingPerforms checks/interrogations of all CRM medical device systems post sign-offSupports implants of all CRM products post sign-offProvides on-call support as needed on evenings and weekends post sign-offProvide troubleshooting support as requestedOperational SupportAssures completion of patient registration and any other required hospital documentationHelps manage consignment inventory and trunk inventory once obtainedProvides additional inventory support to meet customer needsMaintains software on programmers throughout the district as directedAssists with managing daily coverage logistics as neededEducational SupportEducates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completedAssists with educating and training new Clinical Specialists and Sales Representatives post sign-offSales SupportPartners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customerAssists with obtaining customer POs throughout the quarterHas a basic understanding of the competitive landscapeIndependently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectivesOngoing Technical DevelopmentStays up to date on new products, solutions, and patient management offeringsCompletes all assigned training in a timely mannerPerforms other related duties as assignedMUST HAVE - MINIMUM QUALIFICATIONS:IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUMEHigh School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-Bachelor’s DegreeNICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:B.A./B.S. Degree in nursing, life sciences, biomedical engineeringCath Lab, EP Lab, hospital/clinic or cardiology experienceExperience teaching and educating medical personnel, peers and technical support personnelThorough working knowledge of medical terminology and the medical device industryExcellent customer service skillsProven ability to build/maintain positive relationships with peers and colleagues across organization levelsExcellent interpersonal, written/verbal communication skillsAbility to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlinesStrong work ethic in accomplishing objectives of the positionExpertise with Microsoft tools and other business applications (i.e., SalesForce.com)Ability to meet vendor credentialing requirementsIBHRE certification (below Prin level – required for Prin level)PHYSICAL JOB REQUIREMENTS:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsFrequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobileContinuous verbal and written communicationFrequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same levelSitting, standing and/or walking for up to eight plus hours per dayEnvironmental exposures include eye protection, infectious disease and radiationAbility to wear 7-9 lbs of lead for extended periods of time while in the O.R.Frequently required to use hands to finger, handle or feel objects, tools or controlsAbility to effectively use a mobile phone, PC, keyboard and mouseFrequent bending/stooping, squatting and balanceSpecific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computerMust be able to drive approximately 80% of the time within assigned territory.Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   Travel Requirements:Minimum travel of 10%A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.ABOUT MEDTRONICTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employeesThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):USA: $60,000.00 - $72,000.00The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",1777627473000,"2026-05-01 11:25:05","2026-05-01T09:25:05.000Z",{"jsonldValid":27,"jsonld":2195},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Associate Clinical Specialist CRM - San Fernando Valley / Ventura\",\"description\":\"We anticipate the application window for this opening will close on - 4 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.\u003Cp>\u003Cb>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.\u003C/b>\u003C/p>\u003Cp>\u003Cb>CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: \u003C/b>\u003C/p>\u003Cp>Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.\u003C/p>\u003Cp>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/p>\u003Cp>To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com\u003C/p>\u003Cp>\u003Cb>A DAY IN THE LIFE - POSITION RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Technical Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Successfully completes CRM Field Technical Training – including online and field-based training\u003C/li>\u003Cli>Performs checks/interrogations of all CRM medical device systems post sign-off\u003C/li>\u003Cli>Supports implants of all CRM products post sign-off\u003C/li>\u003Cli>Provides on-call support as needed on evenings and weekends post sign-off\u003C/li>\u003Cli>Provide troubleshooting support as requested\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Operational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Assures completion of patient registration and any other required hospital documentation\u003C/li>\u003Cli>Helps manage consignment inventory and trunk inventory once obtained\u003C/li>\u003Cli>Provides additional inventory support to meet customer needs\u003C/li>\u003Cli>Maintains software on programmers throughout the district as directed\u003C/li>\u003Cli>Assists with managing daily coverage logistics as needed\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educational Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed\u003C/li>\u003Cli>Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Sales Support\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer\u003C/li>\u003Cli>Assists with obtaining customer POs throughout the quarter\u003C/li>\u003Cli>Has a basic understanding of the competitive landscape\u003C/li>\u003Cli>Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ongoing Technical Development\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Stays up to date on new products, solutions, and patient management offerings\u003C/li>\u003Cli>Completes all assigned training in a timely manner\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Performs other related duties as assigned\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE - MINIMUM QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i>\u003C/p>\u003Cul>\u003Cli>High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing\u003C/li>\u003C/ul>\u003Cp> -OR-\u003C/p>\u003Cul>\u003Cli>Bachelor’s Degree\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>B.A./B.S. Degree in nursing, life sciences, biomedical engineering\u003C/li>\u003Cli>Cath Lab, EP Lab, hospital/clinic or cardiology experience\u003C/li>\u003Cli>Experience teaching and educating medical personnel, peers and technical support personnel\u003C/li>\u003Cli>Thorough working knowledge of medical terminology and the medical device industry\u003C/li>\u003Cli>Excellent customer service skills\u003C/li>\u003Cli>Proven ability to build/maintain positive relationships with peers and colleagues across organization levels\u003C/li>\u003Cli>Excellent interpersonal, written/verbal communication skills\u003C/li>\u003Cli>Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines\u003C/li>\u003Cli>Strong work ethic in accomplishing objectives of the position\u003C/li>\u003Cli>Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)\u003C/li>\u003Cli>Ability to meet vendor credentialing requirements\u003C/li>\u003Cli>IBHRE certification (below Prin level – required for Prin level)\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cul>\u003Cli>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\u003C/li>\u003Cli>Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile\u003C/li>\u003Cli>Continuous verbal and written communication\u003C/li>\u003Cli>Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level\u003C/li>\u003Cli>Sitting, standing and/or walking for up to eight plus hours per day\u003C/li>\u003Cli>Environmental exposures include eye protection, infectious disease and radiation\u003C/li>\u003Cli>Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.\u003C/li>\u003Cli>Frequently required to use hands to finger, handle or feel objects, tools or controls\u003C/li>\u003Cli>Ability to effectively use a mobile phone, PC, keyboard and mouse\u003C/li>\u003Cli>Frequent bending/stooping, squatting and balance\u003C/li>\u003Cli>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer\u003C/li>\u003Cli>Must be able to drive approximately 80% of the time within assigned territory.\u003C/li>\u003Cli>Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.\u003C/li>\u003Cli>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.   \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Minimum travel of 10%\u003C/li>\u003C/ul>\u003Cp>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.\u003C/p>\u003Cp>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.\u003C/p>\u003Cp>The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.\u003C/p>\u003Cp>\u003Cb>ABOUT MEDTRONIC\u003C/b>\u003C/p>\u003Cp>Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.\u003C/p>\u003Cp>We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.\u003C/p>\u003Cp>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):USA: $60,000.00 - $72,000.00\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.\u003Cbr>https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-05-01T09:25:05.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"5d814a0e4cd6bec74cedd7b4682344c46e0399a150032afeb6c020067c4a7516\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Ventura\",\"addressRegion\":\"California\",\"addressCountry\":\"US\"}}}",{"id":2197,"slug":2198,"title":2199,"companyname":1762,"companylogo":1763,"companyTagline":1764,"companyIndustry":187,"city":2200,"country":2200,"remote":15,"employmentType":2201,"department":18,"content_html":2202,"content_text":2203,"years":21,"createdAt":2204,"updatedAtISO":2205,"postedAtISO":2206,"hasSalary":15,"salaryMin":144,"salaryMax":1843,"currency":25,"schema":2207},"67121ad807beb78644be23eb2a3e1017edcaf7c4d796c56ad18cef7c52bf6de8","manager-lifecycle-marketing-at-galderma-d086a2bed4","Manager, Lifecycle Marketing","Orange County",[17],"\u003Cp>\u003Cspan>Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.\u003C/span>\u003C/p>\u003Cp>\u003Cspan> \u003C/span>\u003C/p>\u003Cp>\u003Cspan>We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.\u003C/span>\u003C/p>\u003Cp>\u003Cspan> \u003C/span>\u003C/p>\u003Cp>\u003Cspan>At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.\u003C/span>\u003C/p>\u003Cp>The Manager, Lifecycle Marketing, is responsible for developing and optimizing consumer engagement across all owned channels including email, SMS, and mobile app. This role focuses on delivering personalized, data-driven communications that enhance customer value, accelerate conversion, and strengthen long-term loyalty among Galderma’s portfolio of aesthetic brands and Galderma’s loyalty program ASPIRE. This role is insights-driven, creative, highly collaborative with a strong understanding of using owned channels to scale meaningful customer relationships.\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Develop and execute owned-channel marketing campaigns: \u003C/b>Plan and deliver email, SMS, and mobile app campaigns from brief through deployment and reporting to drive acquisition, engagement, retention and conversion.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Manage lifecycle marketing programs: \u003C/b>Design and optimize customer journeys (welcome, onboarding, post-purchase, win-back, cross-sell, and loyalty) to improve retention and lifetime value.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Drive segmentation and personalization strategies: \u003C/b>Leverage customer data and behavioral insights to create targeted communications that improve relevance and campaign performance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Monitor and analyze campaign performance: \u003C/b>Track KPIs, evaluate results, manage costs, and deliver actionable insights and recommendations to improve engagement, conversion, and ROI.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Partner cross-functionally to support marketing initiatives: \u003C/b>Collaborate with Brand, Digital, and Loyalty teams to align messaging and support product launches, paid media campaigns, brand promotions, and seasonal campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Oversee agency partners and vendors:\u003C/b> Manage external partners to deliver high-quality campaign execution, ensuring timelines, budgets, and performance expectations are met.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Manage owned-channel roadmap and execution priorities:\u003C/b> Support planning and prioritization of initiatives, ensuring alignment with business objectives and resource availability.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Ensure compliance and brand consistency: \u003C/b>Review communications to ensure adherence to brand standards, legal requirements, and regulatory guidelines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Support testing and optimization efforts and channel innovation: \u003C/b>Execute A/B testing and experimentation strategies to continuously improve campaign effectiveness. Work with team as needed to support roadmap planning for new platforms or technologies. \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Consumer insights: \u003C/b>Serve as an expert on campaign consumer insights and behaviors.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Skills & Qualifications\u003Cbr>Required:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelor’s degree in Marketing, Business, Communications, or related field.\u003C/p>\u003C/li>\u003Cli>\u003Cp>6+ years of experience in CRM, lifecycle, or owned-channel marketing in a data-driven environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with email/SMS platforms, customer data platforms, and marketing automation tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical skills with ability to translate data into actionable insights.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven experience executing testing strategies and measuring campaign performance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong project management and cross-functional collaboration skills.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in consumer, aesthetics, healthcare, or regulated industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience managing agency or vendor relationships.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with loyalty programs or direct-to-consumer marketing.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What We Offer in Return\u003C/b>\u003C/p>\u003Cp>You will be part of an organization that genuinely values and embraces diversity and inclusion. We believe that reflecting the diverse perspectives of our customers leads to stronger, more meaningful outcomes.\u003C/p>\u003Cp>\u003Cb>Next Steps\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>If your profile is a match, we will invite you for a first virtual conversation with the recruiter.\u003C/p>\u003C/li>\u003Cli>\u003Cp>The next step is a virtual conversation with the hiring manager\u003C/p>\u003C/li>\u003Cli>\u003Cp>The final step is a panel conversation with the extended team\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>About the Compensation:\u003C/b>\u003C/span>\u003C/p>\u003Cp>The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $120,000-$145,000.\u003Cspan> \u003C/span>\u003C/p>\u003Cp>In addition to base salary, we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.\u003C/p>\u003Cp>\u003Cb>Our people make a difference\u003C/b>\u003C/p>\u003Cp>At Galderma, you’ll work alongside individuals who share your drive—as well as those with different perspectives that help us grow. We value the unique contributions of every team member. Our culture of professionalism, collaboration, and support creates an environment where people can truly thrive and excel.\u003C/p>\u003Cp>\u003Cb>Employer’s Rights:\u003C/b>\u003C/p>\u003Cp>This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties.  You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time.  This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.\u003C/p>\u003Cp>Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.\u003C/p>","Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.The Manager, Lifecycle Marketing, is responsible for developing and optimizing consumer engagement across all owned channels including email, SMS, and mobile app. This role focuses on delivering personalized, data-driven communications that enhance customer value, accelerate conversion, and strengthen long-term loyalty among Galderma’s portfolio of aesthetic brands and Galderma’s loyalty program ASPIRE. This role is insights-driven, creative, highly collaborative with a strong understanding of using owned channels to scale meaningful customer relationships.Key ResponsibilitiesDevelop and execute owned-channel marketing campaigns: Plan and deliver email, SMS, and mobile app campaigns from brief through deployment and reporting to drive acquisition, engagement, retention and conversion.Manage lifecycle marketing programs: Design and optimize customer journeys (welcome, onboarding, post-purchase, win-back, cross-sell, and loyalty) to improve retention and lifetime value.Drive segmentation and personalization strategies: Leverage customer data and behavioral insights to create targeted communications that improve relevance and campaign performance.Monitor and analyze campaign performance: Track KPIs, evaluate results, manage costs, and deliver actionable insights and recommendations to improve engagement, conversion, and ROI.Partner cross-functionally to support marketing initiatives: Collaborate with Brand, Digital, and Loyalty teams to align messaging and support product launches, paid media campaigns, brand promotions, and seasonal campaigns.Oversee agency partners and vendors: Manage external partners to deliver high-quality campaign execution, ensuring timelines, budgets, and performance expectations are met.Manage owned-channel roadmap and execution priorities: Support planning and prioritization of initiatives, ensuring alignment with business objectives and resource availability.Ensure compliance and brand consistency: Review communications to ensure adherence to brand standards, legal requirements, and regulatory guidelines.Support testing and optimization efforts and channel innovation: Execute A/B testing and experimentation strategies to continuously improve campaign effectiveness. Work with team as needed to support roadmap planning for new platforms or technologies. Consumer insights: Serve as an expert on campaign consumer insights and behaviors.Skills & QualificationsRequired:Bachelor’s degree in Marketing, Business, Communications, or related field.6+ years of experience in CRM, lifecycle, or owned-channel marketing in a data-driven environment.Experience with email/SMS platforms, customer data platforms, and marketing automation tools.Strong analytical skills with ability to translate data into actionable insights.Proven experience executing testing strategies and measuring campaign performance.Strong project management and cross-functional collaboration skills.Preferred:Experience in consumer, aesthetics, healthcare, or regulated industries.Experience managing agency or vendor relationships.Familiarity with loyalty programs or direct-to-consumer marketing.What We Offer in ReturnYou will be part of an organization that genuinely values and embraces diversity and inclusion. We believe that reflecting the diverse perspectives of our customers leads to stronger, more meaningful outcomes.Next StepsIf your profile is a match, we will invite you for a first virtual conversation with the recruiter.The next step is a virtual conversation with the hiring managerThe final step is a panel conversation with the extended teamAbout the Compensation:The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $120,000-$145,000. In addition to base salary, we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.Our people make a differenceAt Galderma, you’ll work alongside individuals who share your drive—as well as those with different perspectives that help us grow. We value the unique contributions of every team member. Our culture of professionalism, collaboration, and support creates an environment where people can truly thrive and excel.Employer’s Rights:This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties.  You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time.  This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.",1777627472000,"2026-05-01 11:25:04","2026-05-01T09:25:04.000Z",{"jsonldValid":27,"jsonld":2208},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Manager, Lifecycle Marketing\",\"description\":\"\u003Cp>\u003Cspan>Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.\u003C/span>\u003C/p>\u003Cp>\u003Cspan> \u003C/span>\u003C/p>\u003Cp>\u003Cspan>We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.\u003C/span>\u003C/p>\u003Cp>\u003Cspan> \u003C/span>\u003C/p>\u003Cp>\u003Cspan>At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.\u003C/span>\u003C/p>\u003Cp>The Manager, Lifecycle Marketing, is responsible for developing and optimizing consumer engagement across all owned channels including email, SMS, and mobile app. This role focuses on delivering personalized, data-driven communications that enhance customer value, accelerate conversion, and strengthen long-term loyalty among Galderma’s portfolio of aesthetic brands and Galderma’s loyalty program ASPIRE. This role is insights-driven, creative, highly collaborative with a strong understanding of using owned channels to scale meaningful customer relationships.\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Develop and execute owned-channel marketing campaigns: \u003C/b>Plan and deliver email, SMS, and mobile app campaigns from brief through deployment and reporting to drive acquisition, engagement, retention and conversion.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Manage lifecycle marketing programs: \u003C/b>Design and optimize customer journeys (welcome, onboarding, post-purchase, win-back, cross-sell, and loyalty) to improve retention and lifetime value.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Drive segmentation and personalization strategies: \u003C/b>Leverage customer data and behavioral insights to create targeted communications that improve relevance and campaign performance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Monitor and analyze campaign performance: \u003C/b>Track KPIs, evaluate results, manage costs, and deliver actionable insights and recommendations to improve engagement, conversion, and ROI.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Partner cross-functionally to support marketing initiatives: \u003C/b>Collaborate with Brand, Digital, and Loyalty teams to align messaging and support product launches, paid media campaigns, brand promotions, and seasonal campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Oversee agency partners and vendors:\u003C/b> Manage external partners to deliver high-quality campaign execution, ensuring timelines, budgets, and performance expectations are met.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Manage owned-channel roadmap and execution priorities:\u003C/b> Support planning and prioritization of initiatives, ensuring alignment with business objectives and resource availability.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Ensure compliance and brand consistency: \u003C/b>Review communications to ensure adherence to brand standards, legal requirements, and regulatory guidelines.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Support testing and optimization efforts and channel innovation: \u003C/b>Execute A/B testing and experimentation strategies to continuously improve campaign effectiveness. Work with team as needed to support roadmap planning for new platforms or technologies. \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Consumer insights: \u003C/b>Serve as an expert on campaign consumer insights and behaviors.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Skills & Qualifications\u003Cbr>Required:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelor’s degree in Marketing, Business, Communications, or related field.\u003C/p>\u003C/li>\u003Cli>\u003Cp>6+ years of experience in CRM, lifecycle, or owned-channel marketing in a data-driven environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with email/SMS platforms, customer data platforms, and marketing automation tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical skills with ability to translate data into actionable insights.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven experience executing testing strategies and measuring campaign performance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong project management and cross-functional collaboration skills.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in consumer, aesthetics, healthcare, or regulated industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience managing agency or vendor relationships.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with loyalty programs or direct-to-consumer marketing.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What We Offer in Return\u003C/b>\u003C/p>\u003Cp>You will be part of an organization that genuinely values and embraces diversity and inclusion. We believe that reflecting the diverse perspectives of our customers leads to stronger, more meaningful outcomes.\u003C/p>\u003Cp>\u003Cb>Next Steps\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>If your profile is a match, we will invite you for a first virtual conversation with the recruiter.\u003C/p>\u003C/li>\u003Cli>\u003Cp>The next step is a virtual conversation with the hiring manager\u003C/p>\u003C/li>\u003Cli>\u003Cp>The final step is a panel conversation with the extended team\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>About the Compensation:\u003C/b>\u003C/span>\u003C/p>\u003Cp>The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $120,000-$145,000.\u003Cspan> \u003C/span>\u003C/p>\u003Cp>In addition to base salary, we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.\u003C/p>\u003Cp>\u003Cb>Our people make a difference\u003C/b>\u003C/p>\u003Cp>At Galderma, you’ll work alongside individuals who share your drive—as well as those with different perspectives that help us grow. We value the unique contributions of every team member. Our culture of professionalism, collaboration, and support creates an environment where people can truly thrive and excel.\u003C/p>\u003Cp>\u003Cb>Employer’s Rights:\u003C/b>\u003C/p>\u003Cp>This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties.  You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time.  This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.\u003C/p>\u003Cp>Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.\u003C/p>\",\"datePosted\":\"2026-05-01T09:25:04.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Galderma\",\"sameAs\":\"http://www.galderma.com\",\"logo\":\"https://logo.clearbit.com/galderma.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Galderma\",\"value\":\"67121ad807beb78644be23eb2a3e1017edcaf7c4d796c56ad18cef7c52bf6de8\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Orange County\",\"addressCountry\":\"Orange County\"}}}",{"id":2210,"slug":2211,"title":2212,"companyname":2213,"companylogo":2214,"companyIndustry":462,"city":67,"country":68,"remote":15,"employmentType":2215,"department":18,"content_html":2216,"content_text":2217,"years":21,"createdAt":2204,"updatedAtISO":2205,"postedAtISO":2206,"hasSalary":15,"salaryMin":2218,"salaryMax":2219,"currency":76,"schema":2220},"782cfebdfe3f02068c00df6fdb2d1eb383eab25b6a2e5d944712a3110ddd41f8","marketing-manager-home-financing-lifecycle-marketing-at-bmo-913469c959","Marketing Manager, Home Financing Lifecycle Marketing","BMO","https://logo.clearbit.com/bmo.com",[17],"\u003Cp>Application Deadline:\u003C/p>05/03/2026\u003Cp>Address:\u003C/p>33 Dundas Street West\u003Cp>Job Family Group:\u003C/p>Marketing\u003Cp>Here’s the person we’re seeking to join our team:\u003C/p>\u003Cp>You have a strong interest in Home Financing market and business and bring intellectual curiosity about home financing economics, the mortgage market, and evolving customer behaviour. You enjoy digging into customer, market, and performance insights to understand what’s really driving decisions — and you know how to turn those insights into clear, actionable marketing strategies. You’re comfortable moving from analysis to action, translating learnings into practical next steps that improve customer experiences, influence behaviour across the lifecycle, and support sustained business growth.\u003C/p>\u003Cp>You’re a creative marketer with a strong ability to copywrite, putting yourself in the shoes of your audience comes naturally to you. When it comes to attention to detail, others strive to be as detail orientated and organized as you are.  You have an unwavering commitment to delivering with excellence and at your highest quality. You proactively seek feedback and use it in furthering your skills and knowledge. You’re adept at building strong relationships and can manage multiple deliverables at once.\u003C/p>\u003Cp>But most importantly: you want to be a part of a culture of problem-solving, smart, and collaborative team members who are committed to producing high-quality marketing support that helps with the growth and retention of our BMO Home Financing customer base.\u003C/p>\u003Cp>The Marketing Manager, Home Financing is accountable for executing marketing strategies and tactics to help meet business objectives of Home Financing, while maintaining a strong and collaborative relationship with our product partners to help drive retention and renewals.\u003C/p>\u003Cp>In this role, you will translate Home Financing program strategies into marketing communication tactics, create relevant marketing materials that adhere to brand strategy and are compliant with legal and regulatory disclosure requirements, optimize where needed to drive measurable impact against business results, and implement marketing materials across multiple channels including email, direct mail, digital and more.\u003C/p>\u003Cul>\u003Cli>85%: Campaign & Initiative Execution\u003C/li>\u003Cli>10%: Marketing Planning\u003C/li>\u003Cli>5%: Risk Management & Control\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Campaign & Initiative Execution:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Support lifecycle thought leadership\u003C/b> by contributing to the development and evolution of customer‑centric communications for existing Home Financing clients, ensuring messaging is clear, relevant, and aligned to business objectives across the customer journey.\u003C/li>\u003Cli>\u003Cb>Lead the end\u003C/b>\u003Cb>‑\u003C/b>\u003Cb>to\u003C/b>\u003Cb>‑\u003C/b>\u003Cb>end execution of targeted campaigns and initiatives\u003C/b>, including planning and delivery timelines, copywriting, stakeholder reviews and approvals, translation, launch coordination, and post‑launch fulfillment, ensuring flawless execution across all stages.\u003C/li>\u003Cli>\u003Cb>Proactively manage stakeholder engagement by clearly socializing initiative objectives\u003C/b>, requirements, risks, and timelines with relevant partners (Product, Legal, Compliance, Design, Digital, Channels, and Operations) to ensure alignment, readiness, and on‑time delivery.\u003C/li>\u003Cli>\u003Cb>Own content management and ongoing updates for key Home Financing product materials\u003C/b>, including public website product pages and print/digital brochures, ensuring accuracy, regulatory compliance, strong customer understanding, and effectiveness in driving consideration and conversion.\u003C/li>\u003Cli>\u003Cb>Track, analyze, and interpret campaign performance and customer response data to measure effectiveness against objectives\u003C/b>, identify optimization opportunities, and share insights and recommendations with partners to inform future initiatives.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Marketing Planning:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Conduct research to support the planning process\u003C/b>, including competitive intelligence, consumer insights, market trends, and best practices\u003C/li>\u003Cli>\u003Cb>Help develop business cases to support decision-making\u003C/b> and obtain approvals to execute new programs\u003C/li>\u003Cli>\u003Cb>Support in the development of the annual marketing plan\u003C/b>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Risk Management & Control:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Work with Legal and Compliance teams\u003C/b> to ensure consumer-facing materials are compliant with current rules and regulations\u003C/li>\u003Cli>\u003Cb>Manage audit requirements\u003C/b> by ensuring appropriate approvals are documented\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Who You Are & Experience You Bring to the Role: \u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>Typically, between 4-5 years of relevant experience and post-secondary degree in related field of study.\u003C/li>\u003Cli>Degree/diploma degree in business, marketing, finance or related field.\u003C/li>\u003Cli>Experience working in a variety of marketing disciplines including demonstrated experience in customer relationship management (CRM) programs, email marketing, digital marketing, direct marketing and marketing analytics.\u003C/li>\u003Cli>Superior verbal & written communication skills.\u003C/li>\u003Cli>Excellent relationship management skills with demonstrated ability to consult, influence, and collaborate effectively with colleagues across levels of seniority and business groups\u003C/li>\u003Cli>Strong proficiency in using PowerPoint, Excel and Word\u003C/li>\u003Cli>Data driven decision making\u003C/li>\u003Cli>Analytical and problem-solving skills.\u003C/li>\u003Cli>Commitment to excellence in execution with keen attention to detail\u003C/li>\u003Cli>Results-oriented, self-motivated and driven\u003C/li>\u003Cli>Experience in the financial services industry preferred\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Salary\u003C/b>\u003Cb>:\u003C/b>\u003C/p>$56,000.00 - $103,500.00\u003Cp>\u003Cb>Pay Type: \u003C/b>\u003C/p>Salaried\u003Cp>The above represents BMO Financial Group’s pay range and type.\u003C/p>\u003Cp>Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.\u003C/p>\u003Cp>BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards\u003C/p>\u003Cp>\u003Cb>About Us\u003C/b>\u003C/p>\u003Cp>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.\u003C/p>\u003Cp>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.\u003C/p>\u003Cp>To find out more visit us at https://jobs.bmo.com/ca/en.\u003C/p>\u003Cp>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.\u003C/p>\u003Cp>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.\u003C/p>","Application Deadline:05/03/2026Address:33 Dundas Street WestJob Family Group:MarketingHere’s the person we’re seeking to join our team:You have a strong interest in Home Financing market and business and bring intellectual curiosity about home financing economics, the mortgage market, and evolving customer behaviour. You enjoy digging into customer, market, and performance insights to understand what’s really driving decisions — and you know how to turn those insights into clear, actionable marketing strategies. You’re comfortable moving from analysis to action, translating learnings into practical next steps that improve customer experiences, influence behaviour across the lifecycle, and support sustained business growth.You’re a creative marketer with a strong ability to copywrite, putting yourself in the shoes of your audience comes naturally to you. When it comes to attention to detail, others strive to be as detail orientated and organized as you are.  You have an unwavering commitment to delivering with excellence and at your highest quality. You proactively seek feedback and use it in furthering your skills and knowledge. You’re adept at building strong relationships and can manage multiple deliverables at once.But most importantly: you want to be a part of a culture of problem-solving, smart, and collaborative team members who are committed to producing high-quality marketing support that helps with the growth and retention of our BMO Home Financing customer base.The Marketing Manager, Home Financing is accountable for executing marketing strategies and tactics to help meet business objectives of Home Financing, while maintaining a strong and collaborative relationship with our product partners to help drive retention and renewals.In this role, you will translate Home Financing program strategies into marketing communication tactics, create relevant marketing materials that adhere to brand strategy and are compliant with legal and regulatory disclosure requirements, optimize where needed to drive measurable impact against business results, and implement marketing materials across multiple channels including email, direct mail, digital and more.85%: Campaign & Initiative Execution10%: Marketing Planning5%: Risk Management & ControlCampaign & Initiative Execution:Support lifecycle thought leadership by contributing to the development and evolution of customer‑centric communications for existing Home Financing clients, ensuring messaging is clear, relevant, and aligned to business objectives across the customer journey.Lead the end‑to‑end execution of targeted campaigns and initiatives, including planning and delivery timelines, copywriting, stakeholder reviews and approvals, translation, launch coordination, and post‑launch fulfillment, ensuring flawless execution across all stages.Proactively manage stakeholder engagement by clearly socializing initiative objectives, requirements, risks, and timelines with relevant partners (Product, Legal, Compliance, Design, Digital, Channels, and Operations) to ensure alignment, readiness, and on‑time delivery.Own content management and ongoing updates for key Home Financing product materials, including public website product pages and print/digital brochures, ensuring accuracy, regulatory compliance, strong customer understanding, and effectiveness in driving consideration and conversion.Track, analyze, and interpret campaign performance and customer response data to measure effectiveness against objectives, identify optimization opportunities, and share insights and recommendations with partners to inform future initiatives.Marketing Planning:Conduct research to support the planning process, including competitive intelligence, consumer insights, market trends, and best practicesHelp develop business cases to support decision-making and obtain approvals to execute new programsSupport in the development of the annual marketing planRisk Management & Control:Work with Legal and Compliance teams to ensure consumer-facing materials are compliant with current rules and regulationsManage audit requirements by ensuring appropriate approvals are documentedWho You Are & Experience You Bring to the Role: Typically, between 4-5 years of relevant experience and post-secondary degree in related field of study.Degree/diploma degree in business, marketing, finance or related field.Experience working in a variety of marketing disciplines including demonstrated experience in customer relationship management (CRM) programs, email marketing, digital marketing, direct marketing and marketing analytics.Superior verbal & written communication skills.Excellent relationship management skills with demonstrated ability to consult, influence, and collaborate effectively with colleagues across levels of seniority and business groupsStrong proficiency in using PowerPoint, Excel and WordData driven decision makingAnalytical and problem-solving skills.Commitment to excellence in execution with keen attention to detailResults-oriented, self-motivated and drivenExperience in the financial services industry preferredSalary:$56,000.00 - $103,500.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.",56000,103500,{"jsonldValid":27,"jsonld":2221},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Marketing Manager, Home Financing Lifecycle Marketing\",\"description\":\"\u003Cp>Application Deadline:\u003C/p>05/03/2026\u003Cp>Address:\u003C/p>33 Dundas Street West\u003Cp>Job Family Group:\u003C/p>Marketing\u003Cp>Here’s the person we’re seeking to join our team:\u003C/p>\u003Cp>You have a strong interest in Home Financing market and business and bring intellectual curiosity about home financing economics, the mortgage market, and evolving customer behaviour. You enjoy digging into customer, market, and performance insights to understand what’s really driving decisions — and you know how to turn those insights into clear, actionable marketing strategies. You’re comfortable moving from analysis to action, translating learnings into practical next steps that improve customer experiences, influence behaviour across the lifecycle, and support sustained business growth.\u003C/p>\u003Cp>You’re a creative marketer with a strong ability to copywrite, putting yourself in the shoes of your audience comes naturally to you. When it comes to attention to detail, others strive to be as detail orientated and organized as you are.  You have an unwavering commitment to delivering with excellence and at your highest quality. You proactively seek feedback and use it in furthering your skills and knowledge. You’re adept at building strong relationships and can manage multiple deliverables at once.\u003C/p>\u003Cp>But most importantly: you want to be a part of a culture of problem-solving, smart, and collaborative team members who are committed to producing high-quality marketing support that helps with the growth and retention of our BMO Home Financing customer base.\u003C/p>\u003Cp>The Marketing Manager, Home Financing is accountable for executing marketing strategies and tactics to help meet business objectives of Home Financing, while maintaining a strong and collaborative relationship with our product partners to help drive retention and renewals.\u003C/p>\u003Cp>In this role, you will translate Home Financing program strategies into marketing communication tactics, create relevant marketing materials that adhere to brand strategy and are compliant with legal and regulatory disclosure requirements, optimize where needed to drive measurable impact against business results, and implement marketing materials across multiple channels including email, direct mail, digital and more.\u003C/p>\u003Cul>\u003Cli>85%: Campaign & Initiative Execution\u003C/li>\u003Cli>10%: Marketing Planning\u003C/li>\u003Cli>5%: Risk Management & Control\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Campaign & Initiative Execution:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Support lifecycle thought leadership\u003C/b> by contributing to the development and evolution of customer‑centric communications for existing Home Financing clients, ensuring messaging is clear, relevant, and aligned to business objectives across the customer journey.\u003C/li>\u003Cli>\u003Cb>Lead the end\u003C/b>\u003Cb>‑\u003C/b>\u003Cb>to\u003C/b>\u003Cb>‑\u003C/b>\u003Cb>end execution of targeted campaigns and initiatives\u003C/b>, including planning and delivery timelines, copywriting, stakeholder reviews and approvals, translation, launch coordination, and post‑launch fulfillment, ensuring flawless execution across all stages.\u003C/li>\u003Cli>\u003Cb>Proactively manage stakeholder engagement by clearly socializing initiative objectives\u003C/b>, requirements, risks, and timelines with relevant partners (Product, Legal, Compliance, Design, Digital, Channels, and Operations) to ensure alignment, readiness, and on‑time delivery.\u003C/li>\u003Cli>\u003Cb>Own content management and ongoing updates for key Home Financing product materials\u003C/b>, including public website product pages and print/digital brochures, ensuring accuracy, regulatory compliance, strong customer understanding, and effectiveness in driving consideration and conversion.\u003C/li>\u003Cli>\u003Cb>Track, analyze, and interpret campaign performance and customer response data to measure effectiveness against objectives\u003C/b>, identify optimization opportunities, and share insights and recommendations with partners to inform future initiatives.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Marketing Planning:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Conduct research to support the planning process\u003C/b>, including competitive intelligence, consumer insights, market trends, and best practices\u003C/li>\u003Cli>\u003Cb>Help develop business cases to support decision-making\u003C/b> and obtain approvals to execute new programs\u003C/li>\u003Cli>\u003Cb>Support in the development of the annual marketing plan\u003C/b>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Risk Management & Control:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Work with Legal and Compliance teams\u003C/b> to ensure consumer-facing materials are compliant with current rules and regulations\u003C/li>\u003Cli>\u003Cb>Manage audit requirements\u003C/b> by ensuring appropriate approvals are documented\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Who You Are & Experience You Bring to the Role: \u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>Typically, between 4-5 years of relevant experience and post-secondary degree in related field of study.\u003C/li>\u003Cli>Degree/diploma degree in business, marketing, finance or related field.\u003C/li>\u003Cli>Experience working in a variety of marketing disciplines including demonstrated experience in customer relationship management (CRM) programs, email marketing, digital marketing, direct marketing and marketing analytics.\u003C/li>\u003Cli>Superior verbal & written communication skills.\u003C/li>\u003Cli>Excellent relationship management skills with demonstrated ability to consult, influence, and collaborate effectively with colleagues across levels of seniority and business groups\u003C/li>\u003Cli>Strong proficiency in using PowerPoint, Excel and Word\u003C/li>\u003Cli>Data driven decision making\u003C/li>\u003Cli>Analytical and problem-solving skills.\u003C/li>\u003Cli>Commitment to excellence in execution with keen attention to detail\u003C/li>\u003Cli>Results-oriented, self-motivated and driven\u003C/li>\u003Cli>Experience in the financial services industry preferred\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Salary\u003C/b>\u003Cb>:\u003C/b>\u003C/p>$56,000.00 - $103,500.00\u003Cp>\u003Cb>Pay Type: \u003C/b>\u003C/p>Salaried\u003Cp>The above represents BMO Financial Group’s pay range and type.\u003C/p>\u003Cp>Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.\u003C/p>\u003Cp>BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards\u003C/p>\u003Cp>\u003Cb>About Us\u003C/b>\u003C/p>\u003Cp>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.\u003C/p>\u003Cp>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.\u003C/p>\u003Cp>To find out more visit us at https://jobs.bmo.com/ca/en.\u003C/p>\u003Cp>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.\u003C/p>\u003Cp>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.\u003C/p>\",\"datePosted\":\"2026-05-01T09:25:04.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"BMO\",\"sameAs\":\"http://www.bmo.com\",\"logo\":\"https://logo.clearbit.com/bmo.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"BMO\",\"value\":\"782cfebdfe3f02068c00df6fdb2d1eb383eab25b6a2e5d944712a3110ddd41f8\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Toronto\",\"addressRegion\":\"ON\",\"addressCountry\":\"CA\"}}}",{"id":2223,"slug":2224,"title":386,"companyname":2225,"companylogo":2226,"companyIndustry":154,"city":2227,"country":627,"remote":15,"employmentType":2228,"department":18,"content_html":2229,"content_text":2230,"years":21,"createdAt":2231,"updatedAtISO":2232,"postedAtISO":2233,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":632,"schema":2234},"109cd4ad6e57b3fc132b001088106d381852d49ed24d655893268df6df923a8e","crm-manager-at-debenhams-87630974ca","Debenhams","https://logo.clearbit.com/debenhams.com","Manchester",[17],"\u003Cp>At boohooMAN, we’re redefining menswear with bold style, fearless innovation, and a fresh take on fashion that sets us apart from the rest.\u003C/p>\u003Cp>With a focus on streetwear, tracksuits & going-out-gear, product is everything to us and we don’t do anything substandard, not now, not ever!\u003C/p>\u003Cp>We pay attention to detail, and we keep our products on-point to ensure our customers ‘fits are consistently on lock. We’re constantly responding and reacting to stay ahead of the game and deliver you the best in fashion 24/7.\u003C/p>\u003Cp>WHAT YOU’LL BE DOING\u003C/p>\u003Cp>This is key role within the boohooMAN and CRM team for the group. Reporting into the Head of Digital Marketing, you will be responsible for the creation and delivery of an overarching retention and acquisition strategy across CRM channels. You will work closely with the Trade/Ecommerce team to align on daily promotion strategy & tasked with alignment to drive strong sales growth.\u003C/p>\u003Cp>We’re looking for someone who is passionate, creative and agile. Someone who thrives in a fast paced environment, a forward-thinker, team player and all round communicator, playing a pivotal part in the digital marketing team.\u003C/p>\u003Cp>· Strategical lead within the CRM function. Steering a high performance team to ensure business and commercial objectives are met including: AOF, CLTV, revenue per user, Campaign engagement & conversion, Premier subscriptions, email subscriptions & app downloads\u003C/p>\u003Cp>· Overseeing the end to end management and execution of global email and push notification campaigns to nurture customers and deliver sales\u003C/p>\u003Cp>· Representing CRM, work across departments and marketing channels to shape and develop an integrated, data led customer journeys\u003C/p>\u003Cp>· Project and strategical lead and for all CRM initiatives and channel integrations including: Formulating and delivering a cross channel, data driven segmentation strategy, Ensuring campaigns are relevant to customers through campaign personalisation and using insights to balance brand and trade messaging, Define & lead a cross departmental database growth plan, Migration of Push Notifications into ESP, Create and embed send time optimisation model, Potential implementation of Facebook Messenger and WhatsApp\u003C/p>\u003Cp>· Create bespoke and dynamic campaign plans to target key cohorts of customers. Building brand loyalty and meeting customer objectives for the business\u003C/p>\u003Cp>· Collaborate with internal insights and marketing research teams to build and enhance customer insights and data. Using this, further develop targeting and segmentation\u003C/p>\u003Cp>· BoohooMAN CRM representative across brands. As a core brand in the group, you will actively nurture regular feedback meetings, share best practice & knowledge. Harnessing the collective experience from a network of CRM experts to push group progress forward\u003C/p>\u003Cp>· Deliver weekly, monthly, quarterly and ad hoc reports highlighting achievements, upcoming projects and insights to the leadership team\u003C/p>\u003Cp>· Key stakeholder for ESP relationship, ensuring the technology is being used to its full potential and a strong working partnership is maintained\u003C/p>\u003Cp>· Monitor and develop ESP structure and architecture, ensuring database quality and validity is not compromised\u003C/p>\u003Cp>· Marketing GDPR representative. Regularly liaising with Legal and other business stakeholders to ensure all marketing team are in line with legislation\u003C/p>\u003Cp>· Manage CRM team hierarchy, identifying team growth areas and create development solutions through coaching, mentoring and knowledge sharing opportunities\u003C/p>\u003Cp>WHAT WE’RE LOOKING FOR\u003C/p>\u003Cp>· A creative, analytical and commercially driven individual\u003C/p>\u003Cp>· Experience within a CRM Management role & managing others.\u003C/p>\u003Cp>· Experience in email marketing and campaign management tools, specifically Bloomreach.\u003C/p>\u003Cp>· Highly organised and process driven\u003C/p>\u003Cp>· Demonstrable customer-centric thinking\u003C/p>\u003Cp>· Self-motivated and enthusiastic approach to work who excels in challenging environments\u003C/p>\u003Cp>· Actively keeps up to date, researching and reporting on new trends and industry best practice.\u003C/p>\u003Cp>· Excellent command of MS Office-package\u003C/p>\u003Cp>· Team player, able to work with multiple business functions to achieve objectives\u003C/p>\u003Cp>WHY JOIN US\u003C/p>\u003Cp>We’re making bold moves, delivering real results, and driving forward with unstoppable momentum. If that excites you, then you belong at Debenhams Group.\u003C/p>\u003Cp>Let’s lead the change together.\u003C/p>\u003Cp>#LI-LF1 #LI-onsite #LI-digitalmarketing\u003C/p>","At boohooMAN, we’re redefining menswear with bold style, fearless innovation, and a fresh take on fashion that sets us apart from the rest.With a focus on streetwear, tracksuits & going-out-gear, product is everything to us and we don’t do anything substandard, not now, not ever!We pay attention to detail, and we keep our products on-point to ensure our customers ‘fits are consistently on lock. We’re constantly responding and reacting to stay ahead of the game and deliver you the best in fashion 24/7.WHAT YOU’LL BE DOINGThis is key role within the boohooMAN and CRM team for the group. Reporting into the Head of Digital Marketing, you will be responsible for the creation and delivery of an overarching retention and acquisition strategy across CRM channels. You will work closely with the Trade/Ecommerce team to align on daily promotion strategy & tasked with alignment to drive strong sales growth.We’re looking for someone who is passionate, creative and agile. Someone who thrives in a fast paced environment, a forward-thinker, team player and all round communicator, playing a pivotal part in the digital marketing team.· Strategical lead within the CRM function. Steering a high performance team to ensure business and commercial objectives are met including: AOF, CLTV, revenue per user, Campaign engagement & conversion, Premier subscriptions, email subscriptions & app downloads· Overseeing the end to end management and execution of global email and push notification campaigns to nurture customers and deliver sales· Representing CRM, work across departments and marketing channels to shape and develop an integrated, data led customer journeys· Project and strategical lead and for all CRM initiatives and channel integrations including: Formulating and delivering a cross channel, data driven segmentation strategy, Ensuring campaigns are relevant to customers through campaign personalisation and using insights to balance brand and trade messaging, Define & lead a cross departmental database growth plan, Migration of Push Notifications into ESP, Create and embed send time optimisation model, Potential implementation of Facebook Messenger and WhatsApp· Create bespoke and dynamic campaign plans to target key cohorts of customers. Building brand loyalty and meeting customer objectives for the business· Collaborate with internal insights and marketing research teams to build and enhance customer insights and data. Using this, further develop targeting and segmentation· BoohooMAN CRM representative across brands. As a core brand in the group, you will actively nurture regular feedback meetings, share best practice & knowledge. Harnessing the collective experience from a network of CRM experts to push group progress forward· Deliver weekly, monthly, quarterly and ad hoc reports highlighting achievements, upcoming projects and insights to the leadership team· Key stakeholder for ESP relationship, ensuring the technology is being used to its full potential and a strong working partnership is maintained· Monitor and develop ESP structure and architecture, ensuring database quality and validity is not compromised· Marketing GDPR representative. Regularly liaising with Legal and other business stakeholders to ensure all marketing team are in line with legislation· Manage CRM team hierarchy, identifying team growth areas and create development solutions through coaching, mentoring and knowledge sharing opportunitiesWHAT WE’RE LOOKING FOR· A creative, analytical and commercially driven individual· Experience within a CRM Management role & managing others.· Experience in email marketing and campaign management tools, specifically Bloomreach.· Highly organised and process driven· Demonstrable customer-centric thinking· Self-motivated and enthusiastic approach to work who excels in challenging environments· Actively keeps up to date, researching and reporting on new trends and industry best practice.· Excellent command of MS Office-package· Team player, able to work with multiple business functions to achieve objectivesWHY JOIN USWe’re making bold moves, delivering real results, and driving forward with unstoppable momentum. If that excites you, then you belong at Debenhams Group.Let’s lead the change together.#LI-LF1 #LI-onsite #LI-digitalmarketing",1777605902000,"2026-05-01 05:25:43","2026-05-01T03:25:43.000Z",{"jsonldValid":27,"jsonld":2235},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Manager\",\"description\":\"\u003Cp>At boohooMAN, we’re redefining menswear with bold style, fearless innovation, and a fresh take on fashion that sets us apart from the rest.\u003C/p>\u003Cp>With a focus on streetwear, tracksuits & going-out-gear, product is everything to us and we don’t do anything substandard, not now, not ever!\u003C/p>\u003Cp>We pay attention to detail, and we keep our products on-point to ensure our customers ‘fits are consistently on lock. We’re constantly responding and reacting to stay ahead of the game and deliver you the best in fashion 24/7.\u003C/p>\u003Cp>WHAT YOU’LL BE DOING\u003C/p>\u003Cp>This is key role within the boohooMAN and CRM team for the group. Reporting into the Head of Digital Marketing, you will be responsible for the creation and delivery of an overarching retention and acquisition strategy across CRM channels. You will work closely with the Trade/Ecommerce team to align on daily promotion strategy & tasked with alignment to drive strong sales growth.\u003C/p>\u003Cp>We’re looking for someone who is passionate, creative and agile. Someone who thrives in a fast paced environment, a forward-thinker, team player and all round communicator, playing a pivotal part in the digital marketing team.\u003C/p>\u003Cp>· Strategical lead within the CRM function. Steering a high performance team to ensure business and commercial objectives are met including: AOF, CLTV, revenue per user, Campaign engagement & conversion, Premier subscriptions, email subscriptions & app downloads\u003C/p>\u003Cp>· Overseeing the end to end management and execution of global email and push notification campaigns to nurture customers and deliver sales\u003C/p>\u003Cp>· Representing CRM, work across departments and marketing channels to shape and develop an integrated, data led customer journeys\u003C/p>\u003Cp>· Project and strategical lead and for all CRM initiatives and channel integrations including: Formulating and delivering a cross channel, data driven segmentation strategy, Ensuring campaigns are relevant to customers through campaign personalisation and using insights to balance brand and trade messaging, Define & lead a cross departmental database growth plan, Migration of Push Notifications into ESP, Create and embed send time optimisation model, Potential implementation of Facebook Messenger and WhatsApp\u003C/p>\u003Cp>· Create bespoke and dynamic campaign plans to target key cohorts of customers. Building brand loyalty and meeting customer objectives for the business\u003C/p>\u003Cp>· Collaborate with internal insights and marketing research teams to build and enhance customer insights and data. Using this, further develop targeting and segmentation\u003C/p>\u003Cp>· BoohooMAN CRM representative across brands. As a core brand in the group, you will actively nurture regular feedback meetings, share best practice & knowledge. Harnessing the collective experience from a network of CRM experts to push group progress forward\u003C/p>\u003Cp>· Deliver weekly, monthly, quarterly and ad hoc reports highlighting achievements, upcoming projects and insights to the leadership team\u003C/p>\u003Cp>· Key stakeholder for ESP relationship, ensuring the technology is being used to its full potential and a strong working partnership is maintained\u003C/p>\u003Cp>· Monitor and develop ESP structure and architecture, ensuring database quality and validity is not compromised\u003C/p>\u003Cp>· Marketing GDPR representative. Regularly liaising with Legal and other business stakeholders to ensure all marketing team are in line with legislation\u003C/p>\u003Cp>· Manage CRM team hierarchy, identifying team growth areas and create development solutions through coaching, mentoring and knowledge sharing opportunities\u003C/p>\u003Cp>WHAT WE’RE LOOKING FOR\u003C/p>\u003Cp>· A creative, analytical and commercially driven individual\u003C/p>\u003Cp>· Experience within a CRM Management role & managing others.\u003C/p>\u003Cp>· Experience in email marketing and campaign management tools, specifically Bloomreach.\u003C/p>\u003Cp>· Highly organised and process driven\u003C/p>\u003Cp>· Demonstrable customer-centric thinking\u003C/p>\u003Cp>· Self-motivated and enthusiastic approach to work who excels in challenging environments\u003C/p>\u003Cp>· Actively keeps up to date, researching and reporting on new trends and industry best practice.\u003C/p>\u003Cp>· Excellent command of MS Office-package\u003C/p>\u003Cp>· Team player, able to work with multiple business functions to achieve objectives\u003C/p>\u003Cp>WHY JOIN US\u003C/p>\u003Cp>We’re making bold moves, delivering real results, and driving forward with unstoppable momentum. If that excites you, then you belong at Debenhams Group.\u003C/p>\u003Cp>Let’s lead the change together.\u003C/p>\u003Cp>#LI-LF1 #LI-onsite #LI-digitalmarketing\u003C/p>\",\"datePosted\":\"2026-05-01T03:25:43.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Debenhams\",\"sameAs\":\"http://www.debenhams.com\",\"logo\":\"https://logo.clearbit.com/debenhams.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Debenhams\",\"value\":\"109cd4ad6e57b3fc132b001088106d381852d49ed24d655893268df6df923a8e\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Manchester\",\"addressRegion\":\"England\",\"addressCountry\":\"GB\"}}}",{"id":2237,"slug":2238,"title":386,"companyname":2239,"companylogo":2240,"companyIndustry":2241,"city":2242,"country":694,"remote":15,"employmentType":2243,"department":18,"content_html":2244,"content_text":2245,"years":21,"createdAt":2231,"updatedAtISO":2246,"postedAtISO":2247,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":399,"schema":2248},"07fe2ac9aa38a94f8914cd2abaa116d3aeb26156b9e77bfb0688536d1c7174e2","crm-manager-at-freenow-0531f0ccc8","FREENOW","https://logo.clearbit.com/free-now.com","Internet Marketplace Platforms","Hamburg",[17],"\u003Cp>\u003Cstrong>\u003Cem>Location\u003C/em>\u003C/strong>\u003Cem>: Come and join us either in Barcelona, Berlin or Hamburg!\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.\u003Cbr>\u003Cbr>We are looking for an experienced \u003Cstrong>CRM Manager\u003C/strong> to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.\u003C/p>\n\u003Chr>\n\u003Ch2>\u003Cstrong>YOUR DAILY ADVENTURES WILL INCLUDE:\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>As part of the central CRM team, you will: design and execute CRM strategies that activate, engage and retain users across our 9 markets\u003C/li>\n\u003Cli>Own end-to-end campaign delivery, from ideation to execution, across multiple channels\u003C/li>\n\u003Cli>Advise on global and local initiatives, ensuring the right message reaches the right user at the right time\u003C/li>\n\u003Cli>Drive experimentation and optimisation, setting up A/B tests, analysing results, and turning insights into actionable improvements\u003C/li>\n\u003Cli>Lead cross-functional projects, such as dashboard creation, lifecycle segmentation, process optimisation, and experimentation frameworks\u003C/li>\n\u003Cli>Manage and optimise the campaign calendar, aligning communications with lifecycle stages and business priorities\u003C/li>\n\u003Cli>Act as a the main point of contact for your area of CRM, collaborating closely with Marketing, Product and local teams\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Ch2>\u003Cstrong>TO BE SUCCESSFUL IN THIS ROLE:\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>3+ years of experience in CRM, lifecycle marketing, or customer engagement, ideally at a regional or global level\u003C/li>\n\u003Cli>Hands-on experience with CRM platforms (experience with Braze is a strong plus)\u003C/li>\n\u003Cli>Strong project management and stakeholder management skills, with the ability to influence across teams and markets\u003C/li>\n\u003Cli>Ability to prioritize and manage multiple initiatives in a fast-paced environment\u003C/li>\n\u003Cli>A data-driven mindset, using both quantitative and qualitative insights to inform decisions\u003C/li>\n\u003Cli>Excellent communication skills in English (other European languages are a plus)\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Ch2>\u003Cstrong>BENEFITS & PERKS IN A NUTSHELL:\u003C/strong>\u003C/h2>\n\u003Ctable>\n\u003Ctbody>\n\u003Ctr>\n\u003Ctd>\n\u003Cul>\n\u003Cli>Flexible working arrangements\u003C/li>\n\u003C/ul>\n\u003C/td>\n\u003Ctd>\n\u003Cul>\n\u003Cli>LinkedIn Learning\u003C/li>\n\u003C/ul>\n\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>\n\u003Cul>\n\u003Cli>Sabbatical & special leave policies\u003C/li>\n\u003C/ul>\n\u003C/td>\n\u003Ctd>\n\u003Cul>\n\u003Cli>WeRoad partnership\u003C/li>\n\u003C/ul>\n\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>\n\u003Cul>\n\u003Cli>Birthday, 24th + 31st December off\u003C/li>\n\u003C/ul>\n\u003C/td>\n\u003Ctd>\n\u003Cul>\n\u003Cli>Short term EU work policy\u003C/li>\n\u003C/ul>\n\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>\n\u003Cul>\n\u003Cli>Mobility Credit\u003C/li>\n\u003C/ul>\n\u003C/td>\n\u003Ctd>\n\n\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>\n\u003Cul>\n\u003Cli>Employee assistance program\u003C/li>\n\u003C/ul>\n\u003C/td>\n\u003Ctd> \u003C/td>\n\u003C/tr>\n\u003C/tbody>\n\u003C/table>\n\n\u003Ctable>\n\u003Ctbody>\n\u003Ctr>\n\u003Ctd>\n\u003Cp>\u003Cstrong>Plus more local benefits depending on your work location!\u003C/strong>\u003C/p>\n\u003C/td>\n\u003C/tr>\n\u003C/tbody>\n\u003C/table>\n\n\u003Chr>\n\u003Ch2>\u003Cstrong>DIVERSITY, EQUITY & INCLUSION:\u003C/strong>\u003C/h2>\n\u003Cp>Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. \u003Cbr>We want you to grow and evolve, bring your true self to work. \u003Cbr>\u003Cbr>\u003C/p>\n\u003Chr>\n\u003Ch2>\u003Cstrong>ABOUT FREENOW:\u003C/strong>\u003C/h2>\n\u003Cp>Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. \u003C/p>\n\u003Cp>In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?\u003C/p>","Location: Come and join us either in Barcelona, Berlin or Hamburg!\nFreenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.We are looking for an experienced CRM Manager to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.\n\nYOUR DAILY ADVENTURES WILL INCLUDE:\n\nAs part of the central CRM team, you will: design and execute CRM strategies that activate, engage and retain users across our 9 markets\nOwn end-to-end campaign delivery, from ideation to execution, across multiple channels\nAdvise on global and local initiatives, ensuring the right message reaches the right user at the right time\nDrive experimentation and optimisation, setting up A/B tests, analysing results, and turning insights into actionable improvements\nLead cross-functional projects, such as dashboard creation, lifecycle segmentation, process optimisation, and experimentation frameworks\nManage and optimise the campaign calendar, aligning communications with lifecycle stages and business priorities\nAct as a the main point of contact for your area of CRM, collaborating closely with Marketing, Product and local teams\n\n\nTO BE SUCCESSFUL IN THIS ROLE:\n\n3+ years of experience in CRM, lifecycle marketing, or customer engagement, ideally at a regional or global level\nHands-on experience with CRM platforms (experience with Braze is a strong plus)\nStrong project management and stakeholder management skills, with the ability to influence across teams and markets\nAbility to prioritize and manage multiple initiatives in a fast-paced environment\nA data-driven mindset, using both quantitative and qualitative insights to inform decisions\nExcellent communication skills in English (other European languages are a plus)\n\n\nBENEFITS & PERKS IN A NUTSHELL:\n\n\n\n\n\nFlexible working arrangements\n\n\n\n\nLinkedIn Learning\n\n\n\n\n\n\nSabbatical & special leave policies\n\n\n\n\nWeRoad partnership\n\n\n\n\n\n\nBirthday, 24th + 31st December off\n\n\n\n\nShort term EU work policy\n\n\n\n\n\n\nMobility Credit\n\n\n\n\n\n\n\n\n\nEmployee assistance program\n\n\n \n\n\n\n\n\n\n\n\nPlus more local benefits depending on your work location!\n\n\n\n\n\n\nDIVERSITY, EQUITY & INCLUSION:\nFreenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work. \n\nABOUT FREENOW:\nFreenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. \nIn July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?","2026-05-01 05:25:44","2026-04-30T07:00:59.000Z",{"jsonldValid":27,"jsonld":2249},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Manager\",\"description\":\"\u003Cp>\u003Cstrong>\u003Cem>Location\u003C/em>\u003C/strong>\u003Cem>: Come and join us either in Barcelona, Berlin or Hamburg!\u003Cbr>\u003C/em>\u003C/p>\\n\u003Cp>Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.\u003Cbr>\u003Cbr>We are looking for an experienced \u003Cstrong>CRM Manager\u003C/strong> to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.\u003C/p>\\n\u003Chr>\\n\u003Ch2>\u003Cstrong>YOUR DAILY ADVENTURES WILL INCLUDE:\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>As part of the central CRM team, you will: design and execute CRM strategies that activate, engage and retain users across our 9 markets\u003C/li>\\n\u003Cli>Own end-to-end campaign delivery, from ideation to execution, across multiple channels\u003C/li>\\n\u003Cli>Advise on global and local initiatives, ensuring the right message reaches the right user at the right time\u003C/li>\\n\u003Cli>Drive experimentation and optimisation, setting up A/B tests, analysing results, and turning insights into actionable improvements\u003C/li>\\n\u003Cli>Lead cross-functional projects, such as dashboard creation, lifecycle segmentation, process optimisation, and experimentation frameworks\u003C/li>\\n\u003Cli>Manage and optimise the campaign calendar, aligning communications with lifecycle stages and business priorities\u003C/li>\\n\u003Cli>Act as a the main point of contact for your area of CRM, collaborating closely with Marketing, Product and local teams\u003C/li>\\n\u003C/ul>\\n\u003Chr>\\n\u003Ch2>\u003Cstrong>TO BE SUCCESSFUL IN THIS ROLE:\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>3+ years of experience in CRM, lifecycle marketing, or customer engagement, ideally at a regional or global level\u003C/li>\\n\u003Cli>Hands-on experience with CRM platforms (experience with Braze is a strong plus)\u003C/li>\\n\u003Cli>Strong project management and stakeholder management skills, with the ability to influence across teams and markets\u003C/li>\\n\u003Cli>Ability to prioritize and manage multiple initiatives in a fast-paced environment\u003C/li>\\n\u003Cli>A data-driven mindset, using both quantitative and qualitative insights to inform decisions\u003C/li>\\n\u003Cli>Excellent communication skills in English (other European languages are a plus)\u003C/li>\\n\u003C/ul>\\n\u003Chr>\\n\u003Ch2>\u003Cstrong>BENEFITS & PERKS IN A NUTSHELL:\u003C/strong>\u003C/h2>\\n\u003Ctable>\\n\u003Ctbody>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Flexible working arrangements\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>LinkedIn Learning\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003C/tr>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Sabbatical & special leave policies\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>WeRoad partnership\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003C/tr>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Birthday, 24th + 31st December off\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Short term EU work policy\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003C/tr>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Mobility Credit\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003Ctd>\\n\\n\u003C/td>\\n\u003C/tr>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Employee assistance program\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003Ctd> \u003C/td>\\n\u003C/tr>\\n\u003C/tbody>\\n\u003C/table>\\n\\n\u003Ctable>\\n\u003Ctbody>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cp>\u003Cstrong>Plus more local benefits depending on your work location!\u003C/strong>\u003C/p>\\n\u003C/td>\\n\u003C/tr>\\n\u003C/tbody>\\n\u003C/table>\\n\\n\u003Chr>\\n\u003Ch2>\u003Cstrong>DIVERSITY, EQUITY & INCLUSION:\u003C/strong>\u003C/h2>\\n\u003Cp>Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. \u003Cbr>We want you to grow and evolve, bring your true self to work. \u003Cbr>\u003Cbr>\u003C/p>\\n\u003Chr>\\n\u003Ch2>\u003Cstrong>ABOUT FREENOW:\u003C/strong>\u003C/h2>\\n\u003Cp>Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. \u003C/p>\\n\u003Cp>In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?\u003C/p>\",\"datePosted\":\"2026-04-30T07:00:59.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"FREENOW\",\"sameAs\":\"http://www.free-now.com\",\"logo\":\"https://logo.clearbit.com/free-now.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"FREENOW\",\"value\":\"07fe2ac9aa38a94f8914cd2abaa116d3aeb26156b9e77bfb0688536d1c7174e2\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Hamburg\",\"addressRegion\":\"Hamburg\",\"addressCountry\":\"DE\"}}}",{"id":2251,"slug":2252,"title":386,"companyname":2239,"companylogo":2240,"companyIndustry":2241,"city":693,"country":694,"remote":15,"employmentType":2253,"department":18,"content_html":2244,"content_text":2245,"years":21,"createdAt":2231,"updatedAtISO":2246,"postedAtISO":2247,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":399,"schema":2254},"1251fd40a31e19417361c2e6c82ba09d1be717b4abe101ea15d4e1adf3c26805","crm-manager-at-freenow-4c95c44e55",[17],{"jsonldValid":27,"jsonld":2255},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Manager\",\"description\":\"\u003Cp>\u003Cstrong>\u003Cem>Location\u003C/em>\u003C/strong>\u003Cem>: Come and join us either in Barcelona, Berlin or Hamburg!\u003Cbr>\u003C/em>\u003C/p>\\n\u003Cp>Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.\u003Cbr>\u003Cbr>We are looking for an experienced \u003Cstrong>CRM Manager\u003C/strong> to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.\u003C/p>\\n\u003Chr>\\n\u003Ch2>\u003Cstrong>YOUR DAILY ADVENTURES WILL INCLUDE:\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>As part of the central CRM team, you will: design and execute CRM strategies that activate, engage and retain users across our 9 markets\u003C/li>\\n\u003Cli>Own end-to-end campaign delivery, from ideation to execution, across multiple channels\u003C/li>\\n\u003Cli>Advise on global and local initiatives, ensuring the right message reaches the right user at the right time\u003C/li>\\n\u003Cli>Drive experimentation and optimisation, setting up A/B tests, analysing results, and turning insights into actionable improvements\u003C/li>\\n\u003Cli>Lead cross-functional projects, such as dashboard creation, lifecycle segmentation, process optimisation, and experimentation frameworks\u003C/li>\\n\u003Cli>Manage and optimise the campaign calendar, aligning communications with lifecycle stages and business priorities\u003C/li>\\n\u003Cli>Act as a the main point of contact for your area of CRM, collaborating closely with Marketing, Product and local teams\u003C/li>\\n\u003C/ul>\\n\u003Chr>\\n\u003Ch2>\u003Cstrong>TO BE SUCCESSFUL IN THIS ROLE:\u003C/strong>\u003C/h2>\\n\u003Cul>\\n\u003Cli>3+ years of experience in CRM, lifecycle marketing, or customer engagement, ideally at a regional or global level\u003C/li>\\n\u003Cli>Hands-on experience with CRM platforms (experience with Braze is a strong plus)\u003C/li>\\n\u003Cli>Strong project management and stakeholder management skills, with the ability to influence across teams and markets\u003C/li>\\n\u003Cli>Ability to prioritize and manage multiple initiatives in a fast-paced environment\u003C/li>\\n\u003Cli>A data-driven mindset, using both quantitative and qualitative insights to inform decisions\u003C/li>\\n\u003Cli>Excellent communication skills in English (other European languages are a plus)\u003C/li>\\n\u003C/ul>\\n\u003Chr>\\n\u003Ch2>\u003Cstrong>BENEFITS & PERKS IN A NUTSHELL:\u003C/strong>\u003C/h2>\\n\u003Ctable>\\n\u003Ctbody>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Flexible working arrangements\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>LinkedIn Learning\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003C/tr>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Sabbatical & special leave policies\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>WeRoad partnership\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003C/tr>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Birthday, 24th + 31st December off\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Short term EU work policy\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003C/tr>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Mobility Credit\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003Ctd>\\n\\n\u003C/td>\\n\u003C/tr>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cul>\\n\u003Cli>Employee assistance program\u003C/li>\\n\u003C/ul>\\n\u003C/td>\\n\u003Ctd> \u003C/td>\\n\u003C/tr>\\n\u003C/tbody>\\n\u003C/table>\\n\\n\u003Ctable>\\n\u003Ctbody>\\n\u003Ctr>\\n\u003Ctd>\\n\u003Cp>\u003Cstrong>Plus more local benefits depending on your work location!\u003C/strong>\u003C/p>\\n\u003C/td>\\n\u003C/tr>\\n\u003C/tbody>\\n\u003C/table>\\n\\n\u003Chr>\\n\u003Ch2>\u003Cstrong>DIVERSITY, EQUITY & INCLUSION:\u003C/strong>\u003C/h2>\\n\u003Cp>Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. \u003Cbr>We want you to grow and evolve, bring your true self to work. \u003Cbr>\u003Cbr>\u003C/p>\\n\u003Chr>\\n\u003Ch2>\u003Cstrong>ABOUT FREENOW:\u003C/strong>\u003C/h2>\\n\u003Cp>Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. \u003C/p>\\n\u003Cp>In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. 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Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. \u003C/p>\\n\u003Cp>In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. 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The Diageo Luxury Company will be responsible for sales, marketing and brand management of our luxury icons, and will build our relationship with luxury customers in both the Off and On Trade, all focused on accelerating brand and category growth. \u003C/i> \u003C/p>\u003Cp>\u003Ci>This is a once in a career opportunity to be part of a truly transformational business that has the structure, the A&P investment and the focus to lead the luxury spirits category in Great Britain.\u003C/i> \u003C/p>\u003Cp>More about Diageo is available at its web site: https://www.diageo.com/ \u003C/p>\u003Cp>\u003Cb>About the function:\u003C/b>\u003C/p>\u003Cp>Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.\u003C/p>\u003Cp>We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential\u003C/p>\u003Cp>\u003Cb>Top Accountabilities\u003C/b> \u003C/p>\u003Cp>The customer and culture marketing manager is a key bridge between our Luxury brands and our most strategic and valuable customers & outlets.  \u003C/p>\u003Cul>\u003Cli>Develop and implement a year-round programme of elevated brand activations that drive content generation and talkability of our selected luxury portfolio across your region.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Build a culture strategy and calendar for the region which positions our luxury brands in relevant cultural moments. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Design aspirational brand experiences with key customers and outlets, \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Generating and amplifying content to drive awareness & conversion amongst our target consumers. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Strong integration with the brand advocacy team on serve rituals, events, local World Class competition and Cocktail festivals. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Close collaboration and partnership with commercial teams as we plan activations with our top customers.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Project manage the delivery of the key programmes and activations on budget and on time, constantly evaluating activity and optimising how effectively we invest our money. \u003C/li>\u003C/ul>\u003Cp>\u003Cb>About You:\u003C/b>\u003C/p>\u003Cul>\u003Cli>5+ years’ experience in luxury hospitality, food & beverage, or the spirits/wine industry \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Brand and specialist category knowledge of the alcohol industry \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ideal candidates will the have creative flair of a true luxury expert, a passion for creating engaging and impactful events & experiences. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Proven track record of agency management \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience of project management and situational leadership (being able to plan, prioritise and lead deliverables) \u003C/li>\u003C/ul>\u003Cul>\u003Cli>A natural relationship manager with the ability to flex style and approach depending on the situation \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience implementing brand activation and managing to completion through others  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Recognized expert, highly regarded as a trend leader in their field by the industry. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Strong relationships with the trade, influencers, and organizers. They know who to call, what to say and how to get their message out there.  \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Understanding of or experience working across World Class / Diageo Bar Academy \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Culturally aware, embodies our brand purpose \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Expertise in digital and social – ideas, content creation and activation to generate buzz \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience in presenting to audiences and media handling \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Confident public speaker and communicator, able to engage with a variety of people  \u003C/li>\u003C/ul>\u003Cp>Your job isn’t done until our products are visible to consumers and you engage the consumer by driving awareness and brand passion for our products. This is a commercial position by heart, and you are responsible for commercial success and inspiring customer loyalty while implementing marketing activations. \u003C/p>\u003Cp>\u003Cb>Flexible Working Statement-\u003C/b>\u003C/p>\u003Cp>Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.\u003C/p>\u003Cp>\u003Cb>Diversity statement\u003C/b>-\u003C/p>\u003Cp>Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.\u003C/p>\u003Cp>Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.\u003C/p>\u003Cp>Feel inspired? Then this may be the opportunity for you!\u003C/p>\u003Cp>If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.\u003C/p>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>Worker Type 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Location:\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>1HQ\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>Additional 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Posting Start Date : \u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>2026-04-30","Job Description :Job Title-Culture & Customer Marketing Manager - Central (field based)Experience in, knowledge of and a strong network in key Central areas such as Birmingham, Nottingham, Derby and Milton Keynes is preferred, but not essential.Diageo is transforming its approach to the world of luxury spirits in Great Britain through the creation of the Diageo Luxury Company, a new dedicated business unit focused on the growth of our iconic premium and above spirits brands. The Diageo Luxury Company will be responsible for sales, marketing and brand management of our luxury icons, and will build our relationship with luxury customers in both the Off and On Trade, all focused on accelerating brand and category growth.  This is a once in a career opportunity to be part of a truly transformational business that has the structure, the A&P investment and the focus to lead the luxury spirits category in Great Britain. More about Diageo is available at its web site: https://www.diageo.com/ About the function:Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potentialTop Accountabilities The customer and culture marketing manager is a key bridge between our Luxury brands and our most strategic and valuable customers & outlets.  Develop and implement a year-round programme of elevated brand activations that drive content generation and talkability of our selected luxury portfolio across your region.  Build a culture strategy and calendar for the region which positions our luxury brands in relevant cultural moments. Design aspirational brand experiences with key customers and outlets, Generating and amplifying content to drive awareness & conversion amongst our target consumers. Strong integration with the brand advocacy team on serve rituals, events, local World Class competition and Cocktail festivals. Close collaboration and partnership with commercial teams as we plan activations with our top customers.  Project manage the delivery of the key programmes and activations on budget and on time, constantly evaluating activity and optimising how effectively we invest our money. About You:5+ years’ experience in luxury hospitality, food & beverage, or the spirits/wine industry Brand and specialist category knowledge of the alcohol industry Ideal candidates will the have creative flair of a true luxury expert, a passion for creating engaging and impactful events & experiences. Proven track record of agency management Experience of project management and situational leadership (being able to plan, prioritise and lead deliverables) A natural relationship manager with the ability to flex style and approach depending on the situation Experience implementing brand activation and managing to completion through others  Recognized expert, highly regarded as a trend leader in their field by the industry. Strong relationships with the trade, influencers, and organizers. They know who to call, what to say and how to get their message out there.  Understanding of or experience working across World Class / Diageo Bar Academy Culturally aware, embodies our brand purpose Expertise in digital and social – ideas, content creation and activation to generate buzz Experience in presenting to audiences and media handling Confident public speaker and communicator, able to engage with a variety of people  Your job isn’t done until our products are visible to consumers and you engage the consumer by driving awareness and brand passion for our products. This is a commercial position by heart, and you are responsible for commercial success and inspiring customer loyalty while implementing marketing activations. Flexible Working Statement-Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.Diversity statement-Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.Feel inspired? Then this may be the opportunity for you!If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.Worker Type :RegularPrimary Location:1HQAdditional Locations :Job Posting Start Date : 2026-04-30",{"jsonldValid":15,"jsonld":88},{"id":2275,"slug":2276,"title":2277,"companyname":2278,"companylogo":2279,"companyIndustry":550,"city":2280,"country":14,"remote":15,"employmentType":2281,"department":18,"content_html":2282,"content_text":2283,"years":21,"createdAt":2284,"updatedAtISO":2285,"postedAtISO":2286,"hasSalary":15,"salaryMin":2287,"salaryMax":2288,"currency":25,"schema":2289},"a75c86be41276d319cff2237818b695b901b6db5aa4e0f6d1f4f8901224c7451","associate-marketing-manager-crm-rewards-and-lifecycle-at-curaleaf-3dc710d899","Associate Marketing Manager, CRM Rewards & Lifecycle","Curaleaf","https://logo.clearbit.com/ir.curaleaf.com","Stamford",[17],"\u003Cp>At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.\u003C/p>\n\u003Cp>Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our \u003Cem>Rooted in Good\u003C/em> initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.\u003C/p>\u003Cp>\u003Cstrong>Title: \u003C/strong>Associate Marketing Manager, CRM Rewards & Lifecycle\u003C/p>\n\u003Cp>\u003Cstrong>Location: \u003C/strong>Stamford, CT\u003C/p>\n\u003Cp>\u003Cstrong>Job Type: \u003C/strong>FT\u003C/p>\n\u003Cp>\u003Cstrong>About the Role:  \u003C/strong>\u003C/p>\n\u003Cp>We are seeking a \u003Cstrong>CRM Rewards & Lifecycle Associate Marketing Manager\u003C/strong> to support and scale our customer engagement strategy across email, SMS, and loyalty. This role is ideal for a \u003Cstrong>hands-on marketer\u003C/strong> with 3–5 years of CRM experience who thrives in a fast-paced, growth-oriented environment and is comfortable owning execution end-to-end—from strategy to build to performance analysis.\u003C/p>\n\u003Cp>The ideal candidate has experience in \u003Cstrong>retail, e-commerce, or regulated industries (cannabis strongly preferred)\u003C/strong> and is excited to dig into data, tools, and creative to drive customer lifecycle growth.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do: \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>CRM & Lifecycle Marketing\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Execute and optimize end-to-end \u003Cstrong>customer lifecycle programs\u003C/strong> including acquisition, onboarding, engagement, retention, and reactivation\u003C/li>\n\u003Cli>\n\u003Cp>Own day-to-day deployment of \u003Cstrong>email , SMS and push campaigns\u003C/strong>, including promotional, triggered, and automated journeys\u003C/p>\n\u003C/li>\n\u003Cli>Partner with cross-functional teams to ensure lifecycle messaging aligns with merchandising, promotions, and compliance requirements\u003C/li>\n\u003Cli>Support ongoing testing initiatives (subject lines, creative, cadence, offers, segmentation)\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>ESP & Platform Ownership\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as a power user of the \u003Cstrong>ESP platform (Sweed preferred)\u003C/strong>, including campaign builds, segmentation, QA, and troubleshooting\u003C/li>\n\u003Cli>Collaborate with internal partners and vendors to enhance platform usage and automation capabilities\u003C/li>\n\u003Cli>Ensure data accuracy, list hygiene, and compliance with opt-in and regulatory standards\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Creative & Design Execution\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Create or support \u003Cstrong>email, SMS & push creative\u003C/strong>, including layout, basic design, and copy edits\u003C/p>\n\u003C/li>\n\u003Cli>Work comfortably with templates and brand guidelines while maintaining speed and consistency\u003C/li>\n\u003Cli>Partner with design and brand teams when needed, while remaining capable of self-sufficient builds\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Performance & Optimization\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Monitor campaign performance and report on key CRM metrics (open rates, CTR, conversion, revenue, retention)\u003C/li>\n\u003Cli>Translate insights into actionable recommendations to improve lifecycle and rewards performance\u003C/li>\n\u003Cli>Maintain documentation for campaigns, journeys, and best practices\u003Cstrong>    \u003C/strong>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You’ll Bring:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Required\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>3–5 years of hands-on CRM or lifecycle marketing experience\u003C/strong>\u003C/li>\n\u003Cli>Experience in \u003Cstrong>retail, e-commerce, or cannabis/regulated industries strongly preferred\u003C/strong>\u003C/li>\n\u003Cli>\n\u003Cp>Direct experience working within an \u003Cstrong>ESP\u003C/strong> (Sweed Platform is highly preferred; experience with similar platforms acceptable)\u003C/p>\n\u003C/li>\n\u003Cli>Strong understanding of \u003Cstrong>email and SMS marketing best practices\u003C/strong>\u003C/li>\n\u003Cli>Ability to \u003Cstrong>execute independently\u003C/strong>—comfortable rolling up sleeves and managing details\u003C/li>\n\u003Cli>Basic design and layout skills (email builders, templates, light HTML or visual editing a plus)\u003C/li>\n\u003Cli>Data-driven mindset with the ability to interpret campaign results and optimize accordingly\u003C/li>\n\u003Cli>Comfortable working in a \u003Cstrong>fast-paced, high-growth environment\u003C/strong>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Loyalty or rewards program management experience\u003C/li>\n\u003Cli>Experience with segmentation, personalization, and automation at scale\u003C/li>\n\u003Cli>Cannabis retail, dispensary, or highly regulated marketing experience\u003C/li>\n\u003Cli>Familiarity with CRM or CDP integrations and customer data structures\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Cp>\u003Cstrong>What Success Looks Like\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Campaigns launch on time, error-free, and aligned with business priorities\u003C/li>\n\u003Cli>Lifecycle and loyalty programs show measurable improvements in engagement and retention\u003C/li>\n\u003Cli>CRM becomes a high-impact, revenue-driving channel\u003C/li>\n\u003Cli>Strong collaboration across e-commerce, brand, and analytics teams\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Cp>\u003Cstrong>Why Join Us\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Opportunity to shape and scale CRM and loyalty programs in a growing, innovative industry\u003C/li>\n\u003Cli>High ownership and visibility with room to make an immediate impact\u003C/li>\n\u003Cli>Collaborative, fast-moving environment with a test-and-learn mindset\u003C/li>\n\u003C/ul>\n\u003Cp>Connecticut Hiring Range\u003C/p>\u003Cp>$87,000—$96,500 USD\u003C/p>\u003Cp>\u003Cstrong>What We Offer:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Career Growth Opportunities\u003C/li>\n\u003Cli>Competitive Pay and Benefits\u003C/li>\n\u003Cli>Generous PTO and Parental Leave\u003C/li>\n\u003Cli>401(K) Retirement Plan\u003C/li>\n\u003Cli>Life/ Disability Insurance\u003C/li>\n\u003Cli>Community Involvement\u003C/li>\n\u003Cli>Referral Bonuses and Product Discounts\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Benefits vary by state, role type, and eligibility.  \u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Follow us on Social Media: \u003C/strong>\u003Cbr>Instagram: @curaleaf.usa\u003Cbr>Twitter: @Curaleaf_Inc\u003Cbr>LinkedIn: Curaleaf LinkedIn\u003C/p>\n\u003Cp>Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) (\"Curaleaf\") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is powered by a strong presence in all stages of the supply chain. Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production. Home | Curaleaf | Cannabis with Confidence\u003C/p>\n\u003Cp>\u003Cstrong>Our Vision:\u003C/strong> To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis. \u003C/p>\n\u003Cp>\u003Cstrong>Our Values:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead and Inspire.  \u003C/li>\n\u003Cli>Commit to Win.  \u003C/li>\n\u003Cli>ONE Curaleaf.  \u003C/li>\n\u003Cli>Driven to Deliver Excellence.  \u003C/li>\n\u003C/ul>\n\u003Cp>Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.\u003C/p>\n\u003Cp>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\n\u003Cp>Individuals adversely impacted by the war on drugs are encouraged to apply.\u003C/p>\n\n\n\u003Cp>\u003Cem>Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf. \u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>***Please note that U.S. immigration rules and regulations are governed by federal law; not state law.  Although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and thus illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non-immigrant or immigrant visas. \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>***Please also note that while candidates who are Lawful Permanent Residents (such as those with Green Cards) are eligible for employment with, and are hired by Curaleaf, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise the candidate’s immigration status. Before a Lawful Permanent Resident accepts an offer of employment, Curaleaf recommends that the candidate seek the advice of an immigration lawyer.\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>\u003C/strong>\u003C/p>","At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.\nJoin us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.Title: Associate Marketing Manager, CRM Rewards & Lifecycle\nLocation: Stamford, CT\nJob Type: FT\nAbout the Role:  \nWe are seeking a CRM Rewards & Lifecycle Associate Marketing Manager to support and scale our customer engagement strategy across email, SMS, and loyalty. This role is ideal for a hands-on marketer with 3–5 years of CRM experience who thrives in a fast-paced, growth-oriented environment and is comfortable owning execution end-to-end—from strategy to build to performance analysis.\nThe ideal candidate has experience in retail, e-commerce, or regulated industries (cannabis strongly preferred) and is excited to dig into data, tools, and creative to drive customer lifecycle growth.\nWhat You’ll Do: \nCRM & Lifecycle Marketing\n\nExecute and optimize end-to-end customer lifecycle programs including acquisition, onboarding, engagement, retention, and reactivation\n\nOwn day-to-day deployment of email , SMS and push campaigns, including promotional, triggered, and automated journeys\n\nPartner with cross-functional teams to ensure lifecycle messaging aligns with merchandising, promotions, and compliance requirements\nSupport ongoing testing initiatives (subject lines, creative, cadence, offers, segmentation)\n\nESP & Platform Ownership\n\nServe as a power user of the ESP platform (Sweed preferred), including campaign builds, segmentation, QA, and troubleshooting\nCollaborate with internal partners and vendors to enhance platform usage and automation capabilities\nEnsure data accuracy, list hygiene, and compliance with opt-in and regulatory standards\n\nCreative & Design Execution\n\n\nCreate or support email, SMS & push creative, including layout, basic design, and copy edits\n\nWork comfortably with templates and brand guidelines while maintaining speed and consistency\nPartner with design and brand teams when needed, while remaining capable of self-sufficient builds\n\nPerformance & Optimization\n\nMonitor campaign performance and report on key CRM metrics (open rates, CTR, conversion, revenue, retention)\nTranslate insights into actionable recommendations to improve lifecycle and rewards performance\nMaintain documentation for campaigns, journeys, and best practices    \n\nWhat You’ll Bring:\nRequired\n\n3–5 years of hands-on CRM or lifecycle marketing experience\nExperience in retail, e-commerce, or cannabis/regulated industries strongly preferred\n\nDirect experience working within an ESP (Sweed Platform is highly preferred; experience with similar platforms acceptable)\n\nStrong understanding of email and SMS marketing best practices\nAbility to execute independently—comfortable rolling up sleeves and managing details\nBasic design and layout skills (email builders, templates, light HTML or visual editing a plus)\nData-driven mindset with the ability to interpret campaign results and optimize accordingly\nComfortable working in a fast-paced, high-growth environment\n\nNice to Have\n\nLoyalty or rewards program management experience\nExperience with segmentation, personalization, and automation at scale\nCannabis retail, dispensary, or highly regulated marketing experience\nFamiliarity with CRM or CDP integrations and customer data structures\n\n\nWhat Success Looks Like\n\nCampaigns launch on time, error-free, and aligned with business priorities\nLifecycle and loyalty programs show measurable improvements in engagement and retention\nCRM becomes a high-impact, revenue-driving channel\nStrong collaboration across e-commerce, brand, and analytics teams\n\n\nWhy Join Us\n\nOpportunity to shape and scale CRM and loyalty programs in a growing, innovative industry\nHigh ownership and visibility with room to make an immediate impact\nCollaborative, fast-moving environment with a test-and-learn mindset\n\nConnecticut Hiring Range$87,000—$96,500 USDWhat We Offer:\n\nCareer Growth Opportunities\nCompetitive Pay and Benefits\nGenerous PTO and Parental Leave\n401(K) Retirement Plan\nLife/ Disability Insurance\nCommunity Involvement\nReferral Bonuses and Product Discounts\n\nBenefits vary by state, role type, and eligibility.  \nFollow us on Social Media: Instagram: @curaleaf.usaTwitter: @Curaleaf_IncLinkedIn: Curaleaf LinkedIn\nCuraleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) (\"Curaleaf\") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is powered by a strong presence in all stages of the supply chain. Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production. Home | Curaleaf | Cannabis with Confidence\nOur Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis. \nOur Values:\n\nLead and Inspire.  \nCommit to Win.  \nONE Curaleaf.  \nDriven to Deliver Excellence.  \n\nCuraleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\nIndividuals adversely impacted by the war on drugs are encouraged to apply.\n\n\nCurrent Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf. \n\n***Please note that U.S. immigration rules and regulations are governed by federal law; not state law.  Although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and thus illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non-immigrant or immigrant visas. \n***Please also note that while candidates who are Lawful Permanent Residents (such as those with Green Cards) are eligible for employment with, and are hired by Curaleaf, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise the candidate’s immigration status. Before a Lawful Permanent Resident accepts an offer of employment, Curaleaf recommends that the candidate seek the advice of an immigration lawyer.",1777563253000,"2026-04-30 17:34:46","2026-04-30T14:09:42.000Z",87000,96500,{"jsonldValid":27,"jsonld":2290},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Associate Marketing Manager, CRM Rewards & Lifecycle\",\"description\":\"\u003Cp>At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.\u003C/p>\\n\u003Cp>Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our \u003Cem>Rooted in Good\u003C/em> initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.\u003C/p>\u003Cp>\u003Cstrong>Title: \u003C/strong>Associate Marketing Manager, CRM Rewards & Lifecycle\u003C/p>\\n\u003Cp>\u003Cstrong>Location: \u003C/strong>Stamford, CT\u003C/p>\\n\u003Cp>\u003Cstrong>Job Type: \u003C/strong>FT\u003C/p>\\n\u003Cp>\u003Cstrong>About the Role:  \u003C/strong>\u003C/p>\\n\u003Cp>We are seeking a \u003Cstrong>CRM Rewards & Lifecycle Associate Marketing Manager\u003C/strong> to support and scale our customer engagement strategy across email, SMS, and loyalty. This role is ideal for a \u003Cstrong>hands-on marketer\u003C/strong> with 3–5 years of CRM experience who thrives in a fast-paced, growth-oriented environment and is comfortable owning execution end-to-end—from strategy to build to performance analysis.\u003C/p>\\n\u003Cp>The ideal candidate has experience in \u003Cstrong>retail, e-commerce, or regulated industries (cannabis strongly preferred)\u003C/strong> and is excited to dig into data, tools, and creative to drive customer lifecycle growth.\u003C/p>\\n\u003Cp>\u003Cstrong>What You’ll Do: \u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>CRM & Lifecycle Marketing\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Execute and optimize end-to-end \u003Cstrong>customer lifecycle programs\u003C/strong> including acquisition, onboarding, engagement, retention, and reactivation\u003C/li>\\n\u003Cli>\\n\u003Cp>Own day-to-day deployment of \u003Cstrong>email , SMS and push campaigns\u003C/strong>, including promotional, triggered, and automated journeys\u003C/p>\\n\u003C/li>\\n\u003Cli>Partner with cross-functional teams to ensure lifecycle messaging aligns with merchandising, promotions, and compliance requirements\u003C/li>\\n\u003Cli>Support ongoing testing initiatives (subject lines, creative, cadence, offers, segmentation)\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>ESP & Platform Ownership\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Serve as a power user of the \u003Cstrong>ESP platform (Sweed preferred)\u003C/strong>, including campaign builds, segmentation, QA, and troubleshooting\u003C/li>\\n\u003Cli>Collaborate with internal partners and vendors to enhance platform usage and automation capabilities\u003C/li>\\n\u003Cli>Ensure data accuracy, list hygiene, and compliance with opt-in and regulatory standards\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Creative & Design Execution\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\\n\u003Cp>Create or support \u003Cstrong>email, SMS & push creative\u003C/strong>, including layout, basic design, and copy edits\u003C/p>\\n\u003C/li>\\n\u003Cli>Work comfortably with templates and brand guidelines while maintaining speed and consistency\u003C/li>\\n\u003Cli>Partner with design and brand teams when needed, while remaining capable of self-sufficient builds\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Performance & Optimization\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Monitor campaign performance and report on key CRM metrics (open rates, CTR, conversion, revenue, retention)\u003C/li>\\n\u003Cli>Translate insights into actionable recommendations to improve lifecycle and rewards performance\u003C/li>\\n\u003Cli>Maintain documentation for campaigns, journeys, and best practices\u003Cstrong>    \u003C/strong>\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What You’ll Bring:\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>Required\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>3–5 years of hands-on CRM or lifecycle marketing experience\u003C/strong>\u003C/li>\\n\u003Cli>Experience in \u003Cstrong>retail, e-commerce, or cannabis/regulated industries strongly preferred\u003C/strong>\u003C/li>\\n\u003Cli>\\n\u003Cp>Direct experience working within an \u003Cstrong>ESP\u003C/strong> (Sweed Platform is highly preferred; experience with similar platforms acceptable)\u003C/p>\\n\u003C/li>\\n\u003Cli>Strong understanding of \u003Cstrong>email and SMS marketing best practices\u003C/strong>\u003C/li>\\n\u003Cli>Ability to \u003Cstrong>execute independently\u003C/strong>—comfortable rolling up sleeves and managing details\u003C/li>\\n\u003Cli>Basic design and layout skills (email builders, templates, light HTML or visual editing a plus)\u003C/li>\\n\u003Cli>Data-driven mindset with the ability to interpret campaign results and optimize accordingly\u003C/li>\\n\u003Cli>Comfortable working in a \u003Cstrong>fast-paced, high-growth environment\u003C/strong>\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Nice to Have\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Loyalty or rewards program management experience\u003C/li>\\n\u003Cli>Experience with segmentation, personalization, and automation at scale\u003C/li>\\n\u003Cli>Cannabis retail, dispensary, or highly regulated marketing experience\u003C/li>\\n\u003Cli>Familiarity with CRM or CDP integrations and customer data structures\u003C/li>\\n\u003C/ul>\\n\u003Chr>\\n\u003Cp>\u003Cstrong>What Success Looks Like\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Campaigns launch on time, error-free, and aligned with business priorities\u003C/li>\\n\u003Cli>Lifecycle and loyalty programs show measurable improvements in engagement and retention\u003C/li>\\n\u003Cli>CRM becomes a high-impact, revenue-driving channel\u003C/li>\\n\u003Cli>Strong collaboration across e-commerce, brand, and analytics teams\u003C/li>\\n\u003C/ul>\\n\u003Chr>\\n\u003Cp>\u003Cstrong>Why Join Us\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Opportunity to shape and scale CRM and loyalty programs in a growing, innovative industry\u003C/li>\\n\u003Cli>High ownership and visibility with room to make an immediate impact\u003C/li>\\n\u003Cli>Collaborative, fast-moving environment with a test-and-learn mindset\u003C/li>\\n\u003C/ul>\\n\u003Cp>Connecticut Hiring Range\u003C/p>\u003Cp>$87,000—$96,500 USD\u003C/p>\u003Cp>\u003Cstrong>What We Offer:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Career Growth Opportunities\u003C/li>\\n\u003Cli>Competitive Pay and Benefits\u003C/li>\\n\u003Cli>Generous PTO and Parental Leave\u003C/li>\\n\u003Cli>401(K) Retirement Plan\u003C/li>\\n\u003Cli>Life/ Disability Insurance\u003C/li>\\n\u003Cli>Community Involvement\u003C/li>\\n\u003Cli>Referral Bonuses and Product Discounts\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cem>Benefits vary by state, role type, and eligibility.  \u003C/em>\u003C/p>\\n\u003Cp>\u003Cstrong>Follow us on Social Media: \u003C/strong>\u003Cbr>Instagram: @curaleaf.usa\u003Cbr>Twitter: @Curaleaf_Inc\u003Cbr>LinkedIn: Curaleaf LinkedIn\u003C/p>\\n\u003Cp>Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) (\\\"Curaleaf\\\") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is powered by a strong presence in all stages of the supply chain. Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production. Home | Curaleaf | Cannabis with Confidence\u003C/p>\\n\u003Cp>\u003Cstrong>Our Vision:\u003C/strong> To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis. \u003C/p>\\n\u003Cp>\u003Cstrong>Our Values:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Lead and Inspire.  \u003C/li>\\n\u003Cli>Commit to Win.  \u003C/li>\\n\u003Cli>ONE Curaleaf.  \u003C/li>\\n\u003Cli>Driven to Deliver Excellence.  \u003C/li>\\n\u003C/ul>\\n\u003Cp>Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.\u003C/p>\\n\u003Cp>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\\n\u003Cp>Individuals adversely impacted by the war on drugs are encouraged to apply.\u003C/p>\\n\\n\\n\u003Cp>\u003Cem>Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf. \u003C/em>\u003C/p>\\n\u003Cp>\u003Cstrong>\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>***Please note that U.S. immigration rules and regulations are governed by federal law; not state law.  Although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and thus illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non-immigrant or immigrant visas. \u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>***Please also note that while candidates who are Lawful Permanent Residents (such as those with Green Cards) are eligible for employment with, and are hired by Curaleaf, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise the candidate’s immigration status. Before a Lawful Permanent Resident accepts an offer of employment, Curaleaf recommends that the candidate seek the advice of an immigration lawyer.\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>\u003C/strong>\u003C/p>\",\"datePosted\":\"2026-04-30T14:09:42.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Curaleaf\",\"sameAs\":\"https://ir.curaleaf.com/\",\"logo\":\"https://logo.clearbit.com/ir.curaleaf.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Curaleaf\",\"value\":\"a75c86be41276d319cff2237818b695b901b6db5aa4e0f6d1f4f8901224c7451\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Stamford\",\"addressRegion\":\"CT\",\"addressCountry\":\"US\"}}}",{"id":2292,"slug":2293,"title":2294,"companyname":2295,"companylogo":2296,"companyIndustry":462,"city":2297,"country":14,"remote":15,"employmentType":2298,"department":18,"content_html":2299,"content_text":2300,"years":21,"createdAt":2284,"updatedAtISO":2285,"postedAtISO":2301,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2302},"2cb7ce8601c31188dc996b44a70f648b1e244a55445ee57c4b1fa734bfcd091a","crm-product-manager-at-vanguard-5bef3b7cd3","CRM Product Manager","Vanguard","https://logo.clearbit.com/vanguard.com","Malvern",[17],"\u003Cp>Shape the Future of CRM & Sales Channels at Vanguard: At Vanguard, our sales channels are at the heart of how we empower our Financial Advisor Services (FAS) sales crew. As we continue to evolve, we recognize significant opportunities to modernize and optimize our existing CRM platform while preparing for the next generation of sales technology. We’re seeking a CRM Product Manager who will own our FAS CRM (Microsoft Dynamics) and lead the development of Co-Pilot workflows that will define the future of sales technology.\u003C/p>\u003Cp>This isn’t just about incremental enhancements; it’s about reinventing how sales executives and financial advisors engage with digital tools—anticipating their evolving needs and contributing to a digital-first, modern sales experience.\u003C/p>\u003Cp>\u003Cb>Role Overview\u003C/b>\u003C/p>\u003Cp>The CRM Product Manager is an individual contributor responsible for owning and advancing Vanguard’s Microsoft Dynamics CRM platform while shaping new digital channels added to the Sales Product ecosystem. This role focuses on optimizing existing CRM capabilities, improving workflows, and leading the buildout of Microsoft Copilot and related AI-enabled extensions.\u003C/p>\u003Cp>You will partner closely with cross-functional teams to deliver seamless, intuitive, high-performing solutions that enhance sales effectiveness and support business goals.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cp>\u003Cb>Own & Optimize the CRM (Microsoft Dynamics)\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the strategy, roadmap, and performance of the Microsoft Dynamics CRM platform.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive workflow improvements, UX enhancements, and performance optimization within CRM to support day‑to‑day sales operations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify user pain points and develop intuitive, modern CRM solutions grounded in sales workflow needs.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Lead Microsoft Copilot & AI‑Enabled Capabilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead the design, rollout, and adoption of Microsoft Copilot capabilities within CRM and across the sales ecosystem.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with technology and UX teams to ensure Copilot solutions are intuitive, accurate, and deeply embedded in sales workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Evaluate additional AI and agentic workflow opportunities across CRM and new channels.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Shape and Implement New Channels\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Assess, pilot, and recommend new technologies that extend or complement CRM — including agentic CRM extensions and future sales channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop strategies that ensure smooth adoption and value realization as new channels are rolled out.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Cross‑Functional Collaboration\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Work closely with product, technology, UX, sales, and strategy partners to align capabilities with business goals and sales team needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support change management, training strategies, and rollout readiness for CRM enhancements, Copilot features, and emerging channels.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Champion Innovation\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Promote user‑centric design thinking and rapid experimentation to validate CRM concepts and accelerate learning cycles.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ideal Candidate Attributes\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Holistic thinker with a passion for modernizing digital sales processes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proactive problem solver who thrives in dynamic, fast‑paced environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Skilled at driving technology and CRM adoption and influencing without authority.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Committed to enabling sales teams and delivering measurable business outcomes.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Minimum of eight years related business experience. Three years of\u003Cspan>  \u003C/span>leading large cross-functional teams on\u003Cspan>  \u003C/span>major organizational projects preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with Microsoft Dynamics CRM.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience implementing or integrating Microsoft Copilot, AI‑enabled workflows, or emerging sales technologies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track record of optimizing workflows, driving UX improvements, and enhancing performance in enterprise systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical, communication, and collaboration skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with Agile/Scrum methodologies.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Leave Your Mark\u003C/b>\u003C/p>\u003Cp>If you're a digital native with a passion for innovation and a track record of elevating enterprise digital experiences, we want to hear from you. As our CRM Product Manager, you’ll help shape the next generation of CRM and emerging channels—impacting thousands of sales interactions and enhancing the advisor experience.\u003C/p>\u003Cp>\u003Cb>Special Factors\u003C/b>\u003C/p>\u003Cp>\u003Cb>Sponsorship\u003C/b>\u003C/p>Vanguard is not offering visa sponsorship for this position.\u003Cp>\u003Cb>About Vanguard\u003C/b>\u003C/p>\u003Cp>At Vanguard, we don't just have a mission—we're on a mission.\u003C/p>\u003Cp>To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.\u003C/p>\u003Cp>\u003Cb>How We Work\u003C/b>\u003C/p>\u003Cp>Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.\u003C/p>","Shape the Future of CRM & Sales Channels at Vanguard: At Vanguard, our sales channels are at the heart of how we empower our Financial Advisor Services (FAS) sales crew. As we continue to evolve, we recognize significant opportunities to modernize and optimize our existing CRM platform while preparing for the next generation of sales technology. We’re seeking a CRM Product Manager who will own our FAS CRM (Microsoft Dynamics) and lead the development of Co-Pilot workflows that will define the future of sales technology.This isn’t just about incremental enhancements; it’s about reinventing how sales executives and financial advisors engage with digital tools—anticipating their evolving needs and contributing to a digital-first, modern sales experience.Role OverviewThe CRM Product Manager is an individual contributor responsible for owning and advancing Vanguard’s Microsoft Dynamics CRM platform while shaping new digital channels added to the Sales Product ecosystem. This role focuses on optimizing existing CRM capabilities, improving workflows, and leading the buildout of Microsoft Copilot and related AI-enabled extensions.You will partner closely with cross-functional teams to deliver seamless, intuitive, high-performing solutions that enhance sales effectiveness and support business goals.Key ResponsibilitiesOwn & Optimize the CRM (Microsoft Dynamics)Own the strategy, roadmap, and performance of the Microsoft Dynamics CRM platform.Drive workflow improvements, UX enhancements, and performance optimization within CRM to support day‑to‑day sales operations.Identify user pain points and develop intuitive, modern CRM solutions grounded in sales workflow needs.Lead Microsoft Copilot & AI‑Enabled CapabilitiesLead the design, rollout, and adoption of Microsoft Copilot capabilities within CRM and across the sales ecosystem.Partner with technology and UX teams to ensure Copilot solutions are intuitive, accurate, and deeply embedded in sales workflows.Evaluate additional AI and agentic workflow opportunities across CRM and new channels.Shape and Implement New ChannelsAssess, pilot, and recommend new technologies that extend or complement CRM — including agentic CRM extensions and future sales channels.Develop strategies that ensure smooth adoption and value realization as new channels are rolled out.Cross‑Functional CollaborationWork closely with product, technology, UX, sales, and strategy partners to align capabilities with business goals and sales team needs.Support change management, training strategies, and rollout readiness for CRM enhancements, Copilot features, and emerging channels.Champion InnovationPromote user‑centric design thinking and rapid experimentation to validate CRM concepts and accelerate learning cycles.Ideal Candidate AttributesHolistic thinker with a passion for modernizing digital sales processes.Proactive problem solver who thrives in dynamic, fast‑paced environments.Skilled at driving technology and CRM adoption and influencing without authority.Committed to enabling sales teams and delivering measurable business outcomes.Qualifications:Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.Minimum of eight years related business experience. Three years of  leading large cross-functional teams on  major organizational projects preferred.Hands-on experience with Microsoft Dynamics CRM.Experience implementing or integrating Microsoft Copilot, AI‑enabled workflows, or emerging sales technologies.Track record of optimizing workflows, driving UX improvements, and enhancing performance in enterprise systems.Strong analytical, communication, and collaboration skills.Familiarity with Agile/Scrum methodologies.Leave Your MarkIf you're a digital native with a passion for innovation and a track record of elevating enterprise digital experiences, we want to hear from you. As our CRM Product Manager, you’ll help shape the next generation of CRM and emerging channels—impacting thousands of sales interactions and enhancing the advisor experience.Special FactorsSponsorshipVanguard is not offering visa sponsorship for this position.About VanguardAt Vanguard, we don't just have a mission—we're on a mission.To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.","2026-04-30T15:34:46.000Z",{"jsonldValid":27,"jsonld":2303},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Product Manager\",\"description\":\"\u003Cp>Shape the Future of CRM & Sales Channels at Vanguard: At Vanguard, our sales channels are at the heart of how we empower our Financial Advisor Services (FAS) sales crew. As we continue to evolve, we recognize significant opportunities to modernize and optimize our existing CRM platform while preparing for the next generation of sales technology. We’re seeking a CRM Product Manager who will own our FAS CRM (Microsoft Dynamics) and lead the development of Co-Pilot workflows that will define the future of sales technology.\u003C/p>\u003Cp>This isn’t just about incremental enhancements; it’s about reinventing how sales executives and financial advisors engage with digital tools—anticipating their evolving needs and contributing to a digital-first, modern sales experience.\u003C/p>\u003Cp>\u003Cb>Role Overview\u003C/b>\u003C/p>\u003Cp>The CRM Product Manager is an individual contributor responsible for owning and advancing Vanguard’s Microsoft Dynamics CRM platform while shaping new digital channels added to the Sales Product ecosystem. This role focuses on optimizing existing CRM capabilities, improving workflows, and leading the buildout of Microsoft Copilot and related AI-enabled extensions.\u003C/p>\u003Cp>You will partner closely with cross-functional teams to deliver seamless, intuitive, high-performing solutions that enhance sales effectiveness and support business goals.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cp>\u003Cb>Own & Optimize the CRM (Microsoft Dynamics)\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the strategy, roadmap, and performance of the Microsoft Dynamics CRM platform.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive workflow improvements, UX enhancements, and performance optimization within CRM to support day‑to‑day sales operations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify user pain points and develop intuitive, modern CRM solutions grounded in sales workflow needs.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Lead Microsoft Copilot & AI‑Enabled Capabilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead the design, rollout, and adoption of Microsoft Copilot capabilities within CRM and across the sales ecosystem.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with technology and UX teams to ensure Copilot solutions are intuitive, accurate, and deeply embedded in sales workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Evaluate additional AI and agentic workflow opportunities across CRM and new channels.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Shape and Implement New Channels\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Assess, pilot, and recommend new technologies that extend or complement CRM — including agentic CRM extensions and future sales channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop strategies that ensure smooth adoption and value realization as new channels are rolled out.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Cross‑Functional Collaboration\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Work closely with product, technology, UX, sales, and strategy partners to align capabilities with business goals and sales team needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support change management, training strategies, and rollout readiness for CRM enhancements, Copilot features, and emerging channels.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Champion Innovation\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Promote user‑centric design thinking and rapid experimentation to validate CRM concepts and accelerate learning cycles.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ideal Candidate Attributes\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Holistic thinker with a passion for modernizing digital sales processes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proactive problem solver who thrives in dynamic, fast‑paced environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Skilled at driving technology and CRM adoption and influencing without authority.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Committed to enabling sales teams and delivering measurable business outcomes.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Minimum of eight years related business experience. Three years of\u003Cspan>  \u003C/span>leading large cross-functional teams on\u003Cspan>  \u003C/span>major organizational projects preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with Microsoft Dynamics CRM.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience implementing or integrating Microsoft Copilot, AI‑enabled workflows, or emerging sales technologies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track record of optimizing workflows, driving UX improvements, and enhancing performance in enterprise systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical, communication, and collaboration skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with Agile/Scrum methodologies.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Leave Your Mark\u003C/b>\u003C/p>\u003Cp>If you're a digital native with a passion for innovation and a track record of elevating enterprise digital experiences, we want to hear from you. As our CRM Product Manager, you’ll help shape the next generation of CRM and emerging channels—impacting thousands of sales interactions and enhancing the advisor experience.\u003C/p>\u003Cp>\u003Cb>Special Factors\u003C/b>\u003C/p>\u003Cp>\u003Cb>Sponsorship\u003C/b>\u003C/p>Vanguard is not offering visa sponsorship for this position.\u003Cp>\u003Cb>About Vanguard\u003C/b>\u003C/p>\u003Cp>At Vanguard, we don't just have a mission—we're on a mission.\u003C/p>\u003Cp>To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.\u003C/p>\u003Cp>\u003Cb>How We Work\u003C/b>\u003C/p>\u003Cp>Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.\u003C/p>\",\"datePosted\":\"2026-04-30T15:34:46.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Vanguard\",\"sameAs\":\"http://www.vanguard.com\",\"logo\":\"https://logo.clearbit.com/vanguard.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Vanguard\",\"value\":\"2cb7ce8601c31188dc996b44a70f648b1e244a55445ee57c4b1fa734bfcd091a\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Malvern\",\"addressRegion\":\"PA\",\"addressCountry\":\"US\"}}}",{"id":2305,"slug":2306,"title":2307,"companyname":2308,"companylogo":2309,"companyTagline":2310,"companyIndustry":2311,"city":2312,"country":14,"remote":15,"employmentType":2313,"department":18,"content_html":2314,"content_text":2315,"years":21,"createdAt":2284,"updatedAtISO":2285,"postedAtISO":2301,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2316},"c3f685f2f372aac1545395e8e97510e4cf662a370e1c1fb863be87ee449d4b50","data-analytics-and-crm-administrator-cleveland-browns-at-asm-global-3ea98988b5","Data Analytics & CRM Administrator | Cleveland Browns","ASM Global","https://logo.clearbit.com/asmglobal.com","Home to the World's Biggest Moments","Entertainment","Berea",[17],"\u003Cp>\u003Cb>THE CLEVELAND BROWNS AND LEGENDS GLOBAL\u003C/b>\u003C/p>\u003Cp>The Cleveland Browns and Legends have an expansive partnership to support all aspects of the New Huntington Bank Field project including market analysis, product design and development, data and analytics strategy, and holistic revenue generation across partnerships, ticketing and suites sales.  Legends is proud to support and represent the Browns during this historic moment in Northeast Ohio.\u003C/p>\u003Cp>\u003Cb>THE ROLE\u003C/b>\u003C/p>\u003Cp>The CRM Specialist will work as a member of the Data & Analytics team to help drive data strategy and actionable insights throughout the project. This critical role will be focused on the implementation, automation, maintenance, and innovation of the Microsoft Dynamics CRM system as it relates to Ticketing, Corporate Partnerships, Business-to-Business sales and general reporting. Additionally, this role will aid in the creation of digital marketing campaigns, sales pipeline management, audience segmentation, A/B testing and reporting. \u003C/p>\u003Cp>\u003Cb>ESSENTIAL DUTES AND RESPONSIBILITIES\u003C/b>\u003C/p>\u003Cul>\u003Cli>Act as the subject matter expert and first line of support for the business processes and day-to-day operation of the Dynamics CRM system\u003C/li>\u003Cli>Responsible for training sales & service staff in CRM to ensure records are being updated accurately and in a timely manner\u003C/li>\u003Cli>Evaluate and implement third-party applications within CRM, develop strategies around data enrichment, and ensure relevant customer insights, interests and behaviors are presented to ensure efficient sales and service activities\u003C/li>\u003Cli>Develop and implement data collection and standardization processes which optimize statistical efficiency and data quality\u003C/li>\u003Cli>Create and distribute presentable reports and dashboards in Dynamics, Tableau and/or PowerBI\u003C/li>\u003Cli>Integrate with marketing department in the execution of digital marketing/advertising campaigns\u003C/li>\u003Cli>Assist marketing to develop target audiences for sales and service communications (email, social, web, etc.) for all ticket sales and lead generation efforts\u003C/li>\u003Cli>Assist in developing innovative strategic plans promoting an analytical approach in effective sales campaigns while curating key insights for new campaigns\u003C/li>\u003Cli>Work in a cross-functional environment with various business groups and end users to identify, document, and communicate business processes\u003C/li>\u003Cli>Excellent communication, presentation, and story-telling skills among various audiences\u003C/li>\u003Cli>Collaborate with users across the organization to drive efficiency, effectiveness and data accuracy\u003C/li>\u003Cli>Work closely with management to prioritize business and information needs\u003C/li>\u003Cli>Locate and define new process improvement opportunities\u003C/li>\u003Cli>Ad hoc special projects as required or as necessary\u003C/li>\u003C/ul>\u003Cp>\u003Cb>QUALIFICATIONS \u003C/b>\u003C/p>\u003Cp>To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cul>\u003Cli>Educational background in business, analytics, or a related field: Bachelor’s degree in Mathematics, Economics, Computer Science, Statistics, Sports Management, or Business (preferred).\u003C/li>\u003Cli>Experience with data tools and platforms: Hands-on experience with CRM platforms, particularly Microsoft Dynamics, along with data analysis and visualization tools such as Tableau, Power BI, and/or Excel is Required\u003C/li>\u003Cli>A passion for working in a fast-paced, rapidly changing environment: Demonstrated success working with diverse teams across departments to achieve shared goals and drive integrated initiatives\u003C/li>\u003Cli>Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy\u003C/li>\u003C/ul>\u003Cp>\u003Cb>EDUCATION AND/OR EXPERIENCE     \u003C/b>\u003C/p>\u003Cul>\u003Cli>2+ years of demonstrated operational experience with a CRM platform, preferably Microsoft Dynamics\u003C/li>\u003Cli>Minimum two (2) years of experience in CRM campaign creation, workflow, and execution, preferably in the professional sports or collegiate athletics industry\u003C/li>\u003Cli>BS in Mathematics, Economics, Computer Science, Statistics, Sports Management or Business preferred \u003C/li>\u003Cli>Experience working with reporting software (such as Tableau, Power BI, etc.) and generating insights from large datasets using statistical knowledge and software (Excel, SAS, etc.)\u003C/li>\u003Cli>Experience working collaboratively with digital marketing teams to support data-driven marketing campaigns\u003C/li>\u003C/ul>\u003Cp>\u003Cb>SKILLS AND ABILITIES\u003C/b>\u003C/p>\u003Cul>\u003Cli>Proficient in CRM systems, preferably Microsoft Dynamics\u003C/li>\u003Cli>Skilled in campaign creation, workflow design, and execution within CRM platforms\u003C/li>\u003Cli>Strong ability to analyze large datasets using statistical tools and software (Python, Excel, SAS, etc.)\u003C/li>\u003Cli>Experience generating insights and building reports using tools like Tableau or Power BI\u003C/li>\u003Cli>Understanding of data structures and ability to work with queries for reporting and segmentation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>COMPENSATION\u003C/b>\u003C/p>\u003Cp>Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.\u003C/p>\u003Cp>\u003Cb>WORKING CONDITIONS\u003C/b>\u003C/p>\u003Cp>Location: On Site (Berea, OH)\u003C/p>\u003Cp>\u003Cb>PHYSICAL DEMANDS\u003C/b>\u003C/p>\u003Cp>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cp>\u003Cb>NOTE:\u003C/b>\u003C/p>\u003Cp>The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.\u003C/p>\u003Cp>\u003Cb>LEGENDS GLOBAL\u003C/b>\u003C/p>\u003Cp>Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component of feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.\u003C/p>\u003Cp>The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. If this sounds like a winning formula for you, \u003Cb>join us!\u003C/b>\u003C/p>\u003Cp>\u003Ci>Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.\u003C/i>\u003C/p>","THE CLEVELAND BROWNS AND LEGENDS GLOBALThe Cleveland Browns and Legends have an expansive partnership to support all aspects of the New Huntington Bank Field project including market analysis, product design and development, data and analytics strategy, and holistic revenue generation across partnerships, ticketing and suites sales.  Legends is proud to support and represent the Browns during this historic moment in Northeast Ohio.THE ROLEThe CRM Specialist will work as a member of the Data & Analytics team to help drive data strategy and actionable insights throughout the project. This critical role will be focused on the implementation, automation, maintenance, and innovation of the Microsoft Dynamics CRM system as it relates to Ticketing, Corporate Partnerships, Business-to-Business sales and general reporting. Additionally, this role will aid in the creation of digital marketing campaigns, sales pipeline management, audience segmentation, A/B testing and reporting. ESSENTIAL DUTES AND RESPONSIBILITIESAct as the subject matter expert and first line of support for the business processes and day-to-day operation of the Dynamics CRM systemResponsible for training sales & service staff in CRM to ensure records are being updated accurately and in a timely mannerEvaluate and implement third-party applications within CRM, develop strategies around data enrichment, and ensure relevant customer insights, interests and behaviors are presented to ensure efficient sales and service activitiesDevelop and implement data collection and standardization processes which optimize statistical efficiency and data qualityCreate and distribute presentable reports and dashboards in Dynamics, Tableau and/or PowerBIIntegrate with marketing department in the execution of digital marketing/advertising campaignsAssist marketing to develop target audiences for sales and service communications (email, social, web, etc.) for all ticket sales and lead generation effortsAssist in developing innovative strategic plans promoting an analytical approach in effective sales campaigns while curating key insights for new campaignsWork in a cross-functional environment with various business groups and end users to identify, document, and communicate business processesExcellent communication, presentation, and story-telling skills among various audiencesCollaborate with users across the organization to drive efficiency, effectiveness and data accuracyWork closely with management to prioritize business and information needsLocate and define new process improvement opportunitiesAd hoc special projects as required or as necessaryQUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Educational background in business, analytics, or a related field: Bachelor’s degree in Mathematics, Economics, Computer Science, Statistics, Sports Management, or Business (preferred).Experience with data tools and platforms: Hands-on experience with CRM platforms, particularly Microsoft Dynamics, along with data analysis and visualization tools such as Tableau, Power BI, and/or Excel is RequiredA passion for working in a fast-paced, rapidly changing environment: Demonstrated success working with diverse teams across departments to achieve shared goals and drive integrated initiativesStrong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracyEDUCATION AND/OR EXPERIENCE     2+ years of demonstrated operational experience with a CRM platform, preferably Microsoft DynamicsMinimum two (2) years of experience in CRM campaign creation, workflow, and execution, preferably in the professional sports or collegiate athletics industryBS in Mathematics, Economics, Computer Science, Statistics, Sports Management or Business preferred Experience working with reporting software (such as Tableau, Power BI, etc.) and generating insights from large datasets using statistical knowledge and software (Excel, SAS, etc.)Experience working collaboratively with digital marketing teams to support data-driven marketing campaignsSKILLS AND ABILITIESProficient in CRM systems, preferably Microsoft DynamicsSkilled in campaign creation, workflow design, and execution within CRM platformsStrong ability to analyze large datasets using statistical tools and software (Python, Excel, SAS, etc.)Experience generating insights and building reports using tools like Tableau or Power BIUnderstanding of data structures and ability to work with queries for reporting and segmentationCOMPENSATIONCompetitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.WORKING CONDITIONSLocation: On Site (Berea, OH)PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.NOTE:The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component of feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. If this sounds like a winning formula for you, join us!Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.",{"jsonldValid":27,"jsonld":2317},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Data Analytics & CRM Administrator | Cleveland Browns\",\"description\":\"\u003Cp>\u003Cb>THE CLEVELAND BROWNS AND LEGENDS GLOBAL\u003C/b>\u003C/p>\u003Cp>The Cleveland Browns and Legends have an expansive partnership to support all aspects of the New Huntington Bank Field project including market analysis, product design and development, data and analytics strategy, and holistic revenue generation across partnerships, ticketing and suites sales.  Legends is proud to support and represent the Browns during this historic moment in Northeast Ohio.\u003C/p>\u003Cp>\u003Cb>THE ROLE\u003C/b>\u003C/p>\u003Cp>The CRM Specialist will work as a member of the Data & Analytics team to help drive data strategy and actionable insights throughout the project. This critical role will be focused on the implementation, automation, maintenance, and innovation of the Microsoft Dynamics CRM system as it relates to Ticketing, Corporate Partnerships, Business-to-Business sales and general reporting. Additionally, this role will aid in the creation of digital marketing campaigns, sales pipeline management, audience segmentation, A/B testing and reporting. \u003C/p>\u003Cp>\u003Cb>ESSENTIAL DUTES AND RESPONSIBILITIES\u003C/b>\u003C/p>\u003Cul>\u003Cli>Act as the subject matter expert and first line of support for the business processes and day-to-day operation of the Dynamics CRM system\u003C/li>\u003Cli>Responsible for training sales & service staff in CRM to ensure records are being updated accurately and in a timely manner\u003C/li>\u003Cli>Evaluate and implement third-party applications within CRM, develop strategies around data enrichment, and ensure relevant customer insights, interests and behaviors are presented to ensure efficient sales and service activities\u003C/li>\u003Cli>Develop and implement data collection and standardization processes which optimize statistical efficiency and data quality\u003C/li>\u003Cli>Create and distribute presentable reports and dashboards in Dynamics, Tableau and/or PowerBI\u003C/li>\u003Cli>Integrate with marketing department in the execution of digital marketing/advertising campaigns\u003C/li>\u003Cli>Assist marketing to develop target audiences for sales and service communications (email, social, web, etc.) for all ticket sales and lead generation efforts\u003C/li>\u003Cli>Assist in developing innovative strategic plans promoting an analytical approach in effective sales campaigns while curating key insights for new campaigns\u003C/li>\u003Cli>Work in a cross-functional environment with various business groups and end users to identify, document, and communicate business processes\u003C/li>\u003Cli>Excellent communication, presentation, and story-telling skills among various audiences\u003C/li>\u003Cli>Collaborate with users across the organization to drive efficiency, effectiveness and data accuracy\u003C/li>\u003Cli>Work closely with management to prioritize business and information needs\u003C/li>\u003Cli>Locate and define new process improvement opportunities\u003C/li>\u003Cli>Ad hoc special projects as required or as necessary\u003C/li>\u003C/ul>\u003Cp>\u003Cb>QUALIFICATIONS \u003C/b>\u003C/p>\u003Cp>To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cul>\u003Cli>Educational background in business, analytics, or a related field: Bachelor’s degree in Mathematics, Economics, Computer Science, Statistics, Sports Management, or Business (preferred).\u003C/li>\u003Cli>Experience with data tools and platforms: Hands-on experience with CRM platforms, particularly Microsoft Dynamics, along with data analysis and visualization tools such as Tableau, Power BI, and/or Excel is Required\u003C/li>\u003Cli>A passion for working in a fast-paced, rapidly changing environment: Demonstrated success working with diverse teams across departments to achieve shared goals and drive integrated initiatives\u003C/li>\u003Cli>Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy\u003C/li>\u003C/ul>\u003Cp>\u003Cb>EDUCATION AND/OR EXPERIENCE     \u003C/b>\u003C/p>\u003Cul>\u003Cli>2+ years of demonstrated operational experience with a CRM platform, preferably Microsoft Dynamics\u003C/li>\u003Cli>Minimum two (2) years of experience in CRM campaign creation, workflow, and execution, preferably in the professional sports or collegiate athletics industry\u003C/li>\u003Cli>BS in Mathematics, Economics, Computer Science, Statistics, Sports Management or Business preferred \u003C/li>\u003Cli>Experience working with reporting software (such as Tableau, Power BI, etc.) and generating insights from large datasets using statistical knowledge and software (Excel, SAS, etc.)\u003C/li>\u003Cli>Experience working collaboratively with digital marketing teams to support data-driven marketing campaigns\u003C/li>\u003C/ul>\u003Cp>\u003Cb>SKILLS AND ABILITIES\u003C/b>\u003C/p>\u003Cul>\u003Cli>Proficient in CRM systems, preferably Microsoft Dynamics\u003C/li>\u003Cli>Skilled in campaign creation, workflow design, and execution within CRM platforms\u003C/li>\u003Cli>Strong ability to analyze large datasets using statistical tools and software (Python, Excel, SAS, etc.)\u003C/li>\u003Cli>Experience generating insights and building reports using tools like Tableau or Power BI\u003C/li>\u003Cli>Understanding of data structures and ability to work with queries for reporting and segmentation\u003C/li>\u003C/ul>\u003Cp>\u003Cb>COMPENSATION\u003C/b>\u003C/p>\u003Cp>Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.\u003C/p>\u003Cp>\u003Cb>WORKING CONDITIONS\u003C/b>\u003C/p>\u003Cp>Location: On Site (Berea, OH)\u003C/p>\u003Cp>\u003Cb>PHYSICAL DEMANDS\u003C/b>\u003C/p>\u003Cp>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cp>\u003Cb>NOTE:\u003C/b>\u003C/p>\u003Cp>The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.\u003C/p>\u003Cp>\u003Cb>LEGENDS GLOBAL\u003C/b>\u003C/p>\u003Cp>Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component of feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.\u003C/p>\u003Cp>The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. If this sounds like a winning formula for you, \u003Cb>join us!\u003C/b>\u003C/p>\u003Cp>\u003Ci>Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.\u003C/i>\u003C/p>\",\"datePosted\":\"2026-04-30T15:34:46.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ASM Global\",\"sameAs\":\"http://www.asmglobal.com\",\"logo\":\"https://logo.clearbit.com/asmglobal.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"ASM Global\",\"value\":\"c3f685f2f372aac1545395e8e97510e4cf662a370e1c1fb863be87ee449d4b50\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Berea\",\"addressRegion\":\"OH\",\"addressCountry\":\"US\"}}}",{"id":2319,"slug":2320,"title":2321,"companyname":1809,"companylogo":1810,"companyTagline":1811,"companyIndustry":1047,"city":2322,"country":14,"remote":15,"employmentType":2323,"department":18,"content_html":2324,"content_text":2325,"years":21,"createdAt":2284,"updatedAtISO":2326,"postedAtISO":2327,"hasSalary":15,"salaryMin":2328,"salaryMax":2329,"currency":25,"schema":2330},"ec606eed0d10d4575416b59220424c1fc2952a255e0141005fb43dcf44872626","senior-marketing-retention-analyst-at-bet-mgm-75801763bf","Senior Marketing Retention Analyst","Hybrid",[17],"\u003Cp>\u003Cb>Discover What’s Possible at BetMGM \u003C/b>\u003Cbr>\u003Cbr>Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.\u003Cbr>\u003Cbr>As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, Vision, Life, and Disability Insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) with company match \u003C/p>\u003C/li>\u003Cli>\u003Cp>Pre-tax spending accounts including health care FSA and commuter savings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible paid time off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional development reimbursement and ongoing skills training opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employee resource groups \u003C/p>\u003C/li>\u003Cli>\u003Cp>Swag, ticket giveaways, and more!\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. \u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003Cbr> \u003Cbr>The Senior Marketing Retention Analyst will work alongside the broader marketing and BI teams to identify areas of opportunity to retain our most valuable assets and drive further business growth. They will support a culture of data driven decision making, provide actionable insights and recommendations as well as identify key opportunities and efficiencies within the broader marketing business, including CRM, omnichannel and loyalty. The ideal candidate will be a motivated analytical thinker who thrives in collaborative environments to inform key business decisions. They will also need to efficiently manage multiple projects across several different key business priorities within the marketing space. It is vital for this person to feel comfortable interfacing with key internal and external business leaders.\u003C/p>\u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Responsible for leading the development and delivery of actionable insights and analysis in response to key business questions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Efficiently manage multiple short- and long-term projects to keep on track with deadlines and continue to push the business forward\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead the analytics strategy within the CRM, Omnichannel & Loyalty space in collaboration with the marketing business leads\u003C/p>\u003C/li>\u003Cli>\u003Cp>Interface with internal and external stakeholders regularly to identify areas of focus within the business\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications\u003C/b>  \u003C/p>\u003Cul>\u003Cli>\u003Cp>4+ years commercial experience in analytics, business intelligence or data science\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced use and understanding of SQL\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced use of Microsoft Office especially Excel and PowerPoint\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in a programming language (e.g., Python, R)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience utilizing viz tools like Power BI and Tableau (Power BI and DAX experience is preferred)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience leading analytical strategies across the commercial business\u003C/p>\u003C/li>\u003Cli>\u003Cp>Confident presenting recommendations to key stakeholders extending up to the Senior Leadership level\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working with large and sometimes incomplete and complex data sets\u003C/p>\u003C/li>\u003Cli>\u003Cp>Basic understanding of sports betting in United States\u003C/p>\u003C/li>\u003Cli>\u003Cp>Business standard use of the English language\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>The annual salary range for this position is $92,000 to $120,750.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.  This position is also eligible for participation in a performance-based bonus plan.  \u003C/h2>\u003Ch2>\u003C/h2>\u003Cp>Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.\u003Cbr>\u003Cbr>\u003Cb>Gaming Compliance & Licensing Requirements \u003C/b>\u003Cbr>\u003Cbr>As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies.  Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment.  Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.\u003Cbr>\u003Cbr>In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.\u003C/p>\u003Cp>\u003Cb>About BetMGM\u003C/b>\u003Cbr>\u003Cbr>BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.\u003C/p>\u003Cp>BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.\u003Cbr>\u003Cbr>If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.\u003C/p>\u003Cp>This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.\u003C/p>\u003Cp>#LI-HYBRID\u003C/p>\u003Cp>#LI-JLEE\u003C/p>","Discover What’s Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: Medical, Dental, Vision, Life, and Disability Insurance401(k) with company match Pre-tax spending accounts including health care FSA and commuter savingsFlexible paid time offProfessional development reimbursement and ongoing skills training opportunitiesEmployee resource groups Swag, ticket giveaways, and more!At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role The Senior Marketing Retention Analyst will work alongside the broader marketing and BI teams to identify areas of opportunity to retain our most valuable assets and drive further business growth. They will support a culture of data driven decision making, provide actionable insights and recommendations as well as identify key opportunities and efficiencies within the broader marketing business, including CRM, omnichannel and loyalty. The ideal candidate will be a motivated analytical thinker who thrives in collaborative environments to inform key business decisions. They will also need to efficiently manage multiple projects across several different key business priorities within the marketing space. It is vital for this person to feel comfortable interfacing with key internal and external business leaders.ResponsibilitiesResponsible for leading the development and delivery of actionable insights and analysis in response to key business questionsEfficiently manage multiple short- and long-term projects to keep on track with deadlines and continue to push the business forwardLead the analytics strategy within the CRM, Omnichannel & Loyalty space in collaboration with the marketing business leadsInterface with internal and external stakeholders regularly to identify areas of focus within the businessQualifications  4+ years commercial experience in analytics, business intelligence or data scienceAdvanced use and understanding of SQLAdvanced use of Microsoft Office especially Excel and PowerPointProficiency in a programming language (e.g., Python, R)Experience utilizing viz tools like Power BI and Tableau (Power BI and DAX experience is preferred)Experience leading analytical strategies across the commercial businessConfident presenting recommendations to key stakeholders extending up to the Senior Leadership levelExperience working with large and sometimes incomplete and complex data setsBasic understanding of sports betting in United StatesBusiness standard use of the English languageThe annual salary range for this position is $92,000 to $120,750.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.  This position is also eligible for participation in a performance-based bonus plan.  Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies.  Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment.  Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.About BetMGMBetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.#LI-HYBRID#LI-JLEE","2026-04-30 17:34:45","2026-04-30T15:34:45.000Z",92000,120750,{"jsonldValid":27,"jsonld":2331},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Marketing Retention Analyst\",\"description\":\"\u003Cp>\u003Cb>Discover What’s Possible at BetMGM \u003C/b>\u003Cbr>\u003Cbr>Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.\u003Cbr>\u003Cbr>As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, Vision, Life, and Disability Insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) with company match \u003C/p>\u003C/li>\u003Cli>\u003Cp>Pre-tax spending accounts including health care FSA and commuter savings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible paid time off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional development reimbursement and ongoing skills training opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employee resource groups \u003C/p>\u003C/li>\u003Cli>\u003Cp>Swag, ticket giveaways, and more!\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. \u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003Cbr> \u003Cbr>The Senior Marketing Retention Analyst will work alongside the broader marketing and BI teams to identify areas of opportunity to retain our most valuable assets and drive further business growth. They will support a culture of data driven decision making, provide actionable insights and recommendations as well as identify key opportunities and efficiencies within the broader marketing business, including CRM, omnichannel and loyalty. The ideal candidate will be a motivated analytical thinker who thrives in collaborative environments to inform key business decisions. They will also need to efficiently manage multiple projects across several different key business priorities within the marketing space. It is vital for this person to feel comfortable interfacing with key internal and external business leaders.\u003C/p>\u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Responsible for leading the development and delivery of actionable insights and analysis in response to key business questions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Efficiently manage multiple short- and long-term projects to keep on track with deadlines and continue to push the business forward\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead the analytics strategy within the CRM, Omnichannel & Loyalty space in collaboration with the marketing business leads\u003C/p>\u003C/li>\u003Cli>\u003Cp>Interface with internal and external stakeholders regularly to identify areas of focus within the business\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications\u003C/b>  \u003C/p>\u003Cul>\u003Cli>\u003Cp>4+ years commercial experience in analytics, business intelligence or data science\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced use and understanding of SQL\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced use of Microsoft Office especially Excel and PowerPoint\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in a programming language (e.g., Python, R)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience utilizing viz tools like Power BI and Tableau (Power BI and DAX experience is preferred)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience leading analytical strategies across the commercial business\u003C/p>\u003C/li>\u003Cli>\u003Cp>Confident presenting recommendations to key stakeholders extending up to the Senior Leadership level\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working with large and sometimes incomplete and complex data sets\u003C/p>\u003C/li>\u003Cli>\u003Cp>Basic understanding of sports betting in United States\u003C/p>\u003C/li>\u003Cli>\u003Cp>Business standard use of the English language\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>The annual salary range for this position is $92,000 to $120,750.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.  This position is also eligible for participation in a performance-based bonus plan.  \u003C/h2>\u003Ch2>\u003C/h2>\u003Cp>Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.\u003Cbr>\u003Cbr>\u003Cb>Gaming Compliance & Licensing Requirements \u003C/b>\u003Cbr>\u003Cbr>As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies.  Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment.  Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.\u003Cbr>\u003Cbr>In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.\u003C/p>\u003Cp>\u003Cb>About BetMGM\u003C/b>\u003Cbr>\u003Cbr>BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.\u003C/p>\u003Cp>BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.\u003Cbr>\u003Cbr>If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.\u003C/p>\u003Cp>This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.\u003C/p>\u003Cp>#LI-HYBRID\u003C/p>\u003Cp>#LI-JLEE\u003C/p>\",\"datePosted\":\"2026-04-30T15:34:45.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Bet MGM\",\"sameAs\":\"https://promo.nj.betmgm.com/en/promo/geolocator?orh=www.betmgm.com\",\"logo\":\"https://logo.clearbit.com/promo.nj.betmgm.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Bet MGM\",\"value\":\"ec606eed0d10d4575416b59220424c1fc2952a255e0141005fb43dcf44872626\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Hybrid\",\"addressRegion\":\"New Jersey\",\"addressCountry\":\"US\"}}}",{"id":2333,"slug":2334,"title":2335,"companyname":1862,"companylogo":1863,"companyTagline":1864,"companyIndustry":1865,"city":2336,"country":14,"remote":15,"employmentType":2337,"department":18,"content_html":2338,"content_text":2339,"years":21,"createdAt":2340,"updatedAtISO":2341,"postedAtISO":2342,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2343},"6bd5786c6d7246ae09baf613e1ebea83c0dbd8cb96d8d43bee18f5b34bfe74f8","director-loyalty-and-crm-burgrer-king-us-at-popeyes-louisiana-kitchen-8096ecbc95","Director, Loyalty & CRM, Burgrer King, US","Corp - Miami Corporate Office",[17],"\u003Cp>\u003Cb>Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.   \u003C/b>\u003C/p>\u003Cp>Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.\u003C/p>\u003Cp>RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.\u003C/p>\u003Cp>RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.\u003C/p>\u003Cp>\u003Cb>\u003Cu>Job Overview\u003C/u>\u003C/b>\u003Cbr>\u003Cbr>Burger King is in the midst of a significant digital transformation, with first-party channels rapidly scaling into a core driver of business growth. As our Loyalty, CRM, and Incentives program continues to scale, the need for focused ownership, advanced personalization, and lifecycle management has become critical to unlocking the next phase of growth.\u003C/p>\u003Cp>The Director, Loyalty, CRM & Incentives will lead the strategy, development, and execution of Burger King’s first-party customer engagement program. This role is responsible for driving incremental revenue, frequency, and profitability through the loyalty program, CRM communications, digital and analog incentives, and personalized guest experiences.\u003C/p>\u003Cp>This leader will oversee the end-to-end customer lifecycle – from acquisition to retention and re-engagement – while building and scaling a best-in-class personalization engine across channels. The role will partner closely with Analytics, Product, Engineering, Content, Media, Brand, and external partners to ensure a connected, data-driven, and high-performing digital marketing ecosystem.\u003C/p>\u003Cp>\u003Cb>\u003Cu>Roles & Responsibilities\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Cb>Own the Loyalty, CRM & Incentives Strategy\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Define and lead the long-term vision and roadmap across Loyalty, CRM, and Incentives, aligning with broader business and digital marketing objectives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish a cohesive strategy across offers, rewards, CRM communications, and lifecycle engagement to maximize customer value\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive the evolution from broad-based marketing to personalized, 1:1 guest experiences at scale\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Drive Revenue, Frequency & Profitability\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own performance across key business KPIs, including incremental revenue, guest frequency, average check, and GP%\u003C/p>\u003C/li>\u003Cli>\u003Cp>Oversee the full incentives ecosystem, including digital offers, paper coupons, and rewards, ensuring alignment between value perception and margin optimization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously refine promotional and incentive strategy through structured testing, segmentation, and performance analysis\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Lead Lifecycle & Personalization\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Oversee the full customer lifecycle, including onboarding, engagement, retention, and reactivation strategies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and scale advanced segmentation and targeting capabilities using behavioral, transactional, and demographic data\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Analytics, Product, and Data Engineering teams to implement predictive modeling, dynamic targeting, and AI-driven personalization\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Lead MarTech, Data & Personalization Infrastructure\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with Product and Data teams to enhance CRM and MarTech capabilities, including Braze, Hightouch, and data platforms\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure robust data integration, event tracking, and segmentation frameworks to enable real-time personalization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive innovation in CRM tools, automation, and data usage to improve efficiency and effectiveness\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Oversee CRM Execution & Operational Excellence\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Ensure best-in-class execution of CRM campaigns across email, push, SMS, in-app messaging, and emerging channels\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish governance, processes, and workflows to support high-volume, high-quality campaign deployment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Oversee CRM calendar planning, cross-functional coordination, and campaign QA to ensure seamless execution\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Drive Cross-Functional Alignment\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with Brand, Product, Partnerships, and Media teams to align customer engagement strategies with broader campaigns and initiatives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Serve as the primary liaison between corporate and franchisees for all loyalty, CRM, and incentive-related initiatives, ensuring alignment on profitability and execution\u003C/p>\u003C/li>\u003Cli>\u003Cp>Communicate program performance, strategic direction, and key initiatives to internal leadership and franchisee stakeholders\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Lead Agency & External Partner Management\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Oversee agency relationships supporting CRM, loyalty, personalization, and campaign execution, ensuring high-quality delivery and strategic alignment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with external vendors and technology partners to scale capabilities in personalization, automation, and data-driven marketing\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously evaluate partner performance and identify opportunities to improve efficiency and effectiveness\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Build & Lead a High-Performing Team\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead and develop a team across Loyalty, CRM, and Incentives while fostering a performance-driven culture focused on testing, learning, and continuous optimization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design and evolve the organizational structure to support increasing scale, complexity, and specialization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Set clear accountability across functions, ensuring alignment between strategy, execution, and technology\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Qualifications:\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>10+ years of relevant experience in loyalty programs, CRM, and offer/incentive strategies at a leading brand or agency\u003C/p>\u003C/li>\u003Cli>\u003Cp>4+ years of demonstrated experience managing complex multi-channel marketing programs for large-scale businesses and databases, with proven ability to take a strategic and innovative approach to digital planning and execution, while also operating in a tactical capacity\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s degree in business, marketing, or a related field; MBA is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Data-driven mindset with an ability to interpret digital performance and financial analytics to arrive to meaningful and actionable insights and strategies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Guest-obsessed and goal-driven with a passion to drive exceptional experiences that drive customer loyalty\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to thrive in a fast-paced, always-on culture of testing and analysis, solution-oriented; able to make data-informed decisions, see opportunities, pre-empt potential issues, and action-oriented, leading with a sense of urgency and a commitment to excellence in an environment that demands flexibility and agility.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Team-oriented, with strong interpersonal and communication skills, highly collaborative and influential; effective at leading cross-functional team members and agency partners towards a common goal.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with Braze or other relevant platform (e.g. Adobe Marketo, Salesforce, etc.)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Restaurant, Retail and/or Franchise experience strongly preferred.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>#BurgerKing\u003C/p>\u003Cp>Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.\u003C/p>\u003Cp>Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.\u003C/p>","Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.   Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.Job OverviewBurger King is in the midst of a significant digital transformation, with first-party channels rapidly scaling into a core driver of business growth. As our Loyalty, CRM, and Incentives program continues to scale, the need for focused ownership, advanced personalization, and lifecycle management has become critical to unlocking the next phase of growth.The Director, Loyalty, CRM & Incentives will lead the strategy, development, and execution of Burger King’s first-party customer engagement program. This role is responsible for driving incremental revenue, frequency, and profitability through the loyalty program, CRM communications, digital and analog incentives, and personalized guest experiences.This leader will oversee the end-to-end customer lifecycle – from acquisition to retention and re-engagement – while building and scaling a best-in-class personalization engine across channels. The role will partner closely with Analytics, Product, Engineering, Content, Media, Brand, and external partners to ensure a connected, data-driven, and high-performing digital marketing ecosystem.Roles & ResponsibilitiesOwn the Loyalty, CRM & Incentives StrategyDefine and lead the long-term vision and roadmap across Loyalty, CRM, and Incentives, aligning with broader business and digital marketing objectivesEstablish a cohesive strategy across offers, rewards, CRM communications, and lifecycle engagement to maximize customer valueDrive the evolution from broad-based marketing to personalized, 1:1 guest experiences at scaleDrive Revenue, Frequency & ProfitabilityOwn performance across key business KPIs, including incremental revenue, guest frequency, average check, and GP%Oversee the full incentives ecosystem, including digital offers, paper coupons, and rewards, ensuring alignment between value perception and margin optimizationContinuously refine promotional and incentive strategy through structured testing, segmentation, and performance analysisLead Lifecycle & PersonalizationOversee the full customer lifecycle, including onboarding, engagement, retention, and reactivation strategiesBuild and scale advanced segmentation and targeting capabilities using behavioral, transactional, and demographic dataPartner with Analytics, Product, and Data Engineering teams to implement predictive modeling, dynamic targeting, and AI-driven personalizationLead MarTech, Data & Personalization InfrastructurePartner with Product and Data teams to enhance CRM and MarTech capabilities, including Braze, Hightouch, and data platformsEnsure robust data integration, event tracking, and segmentation frameworks to enable real-time personalizationDrive innovation in CRM tools, automation, and data usage to improve efficiency and effectivenessOversee CRM Execution & Operational ExcellenceEnsure best-in-class execution of CRM campaigns across email, push, SMS, in-app messaging, and emerging channelsEstablish governance, processes, and workflows to support high-volume, high-quality campaign deploymentOversee CRM calendar planning, cross-functional coordination, and campaign QA to ensure seamless executionDrive Cross-Functional AlignmentPartner with Brand, Product, Partnerships, and Media teams to align customer engagement strategies with broader campaigns and initiativesServe as the primary liaison between corporate and franchisees for all loyalty, CRM, and incentive-related initiatives, ensuring alignment on profitability and executionCommunicate program performance, strategic direction, and key initiatives to internal leadership and franchisee stakeholdersLead Agency & External Partner ManagementOversee agency relationships supporting CRM, loyalty, personalization, and campaign execution, ensuring high-quality delivery and strategic alignmentPartner with external vendors and technology partners to scale capabilities in personalization, automation, and data-driven marketingContinuously evaluate partner performance and identify opportunities to improve efficiency and effectivenessBuild & Lead a High-Performing TeamLead and develop a team across Loyalty, CRM, and Incentives while fostering a performance-driven culture focused on testing, learning, and continuous optimizationDesign and evolve the organizational structure to support increasing scale, complexity, and specializationSet clear accountability across functions, ensuring alignment between strategy, execution, and technologyQualifications:10+ years of relevant experience in loyalty programs, CRM, and offer/incentive strategies at a leading brand or agency4+ years of demonstrated experience managing complex multi-channel marketing programs for large-scale businesses and databases, with proven ability to take a strategic and innovative approach to digital planning and execution, while also operating in a tactical capacityBachelor’s degree in business, marketing, or a related field; MBA is a plus.Data-driven mindset with an ability to interpret digital performance and financial analytics to arrive to meaningful and actionable insights and strategiesGuest-obsessed and goal-driven with a passion to drive exceptional experiences that drive customer loyaltyAbility to thrive in a fast-paced, always-on culture of testing and analysis, solution-oriented; able to make data-informed decisions, see opportunities, pre-empt potential issues, and action-oriented, leading with a sense of urgency and a commitment to excellence in an environment that demands flexibility and agility.Team-oriented, with strong interpersonal and communication skills, highly collaborative and influential; effective at leading cross-functional team members and agency partners towards a common goal.Experience with Braze or other relevant platform (e.g. Adobe Marketo, Salesforce, etc.)Restaurant, Retail and/or Franchise experience strongly preferred.#BurgerKingBenefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.",1777541098000,"2026-04-30 11:25:26","2026-04-30T09:25:26.000Z",{"jsonldValid":27,"jsonld":2344},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Director, Loyalty & CRM, Burgrer King, US\",\"description\":\"\u003Cp>\u003Cb>Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.   \u003C/b>\u003C/p>\u003Cp>Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.\u003C/p>\u003Cp>RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.\u003C/p>\u003Cp>RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.\u003C/p>\u003Cp>\u003Cb>\u003Cu>Job Overview\u003C/u>\u003C/b>\u003Cbr>\u003Cbr>Burger King is in the midst of a significant digital transformation, with first-party channels rapidly scaling into a core driver of business growth. As our Loyalty, CRM, and Incentives program continues to scale, the need for focused ownership, advanced personalization, and lifecycle management has become critical to unlocking the next phase of growth.\u003C/p>\u003Cp>The Director, Loyalty, CRM & Incentives will lead the strategy, development, and execution of Burger King’s first-party customer engagement program. This role is responsible for driving incremental revenue, frequency, and profitability through the loyalty program, CRM communications, digital and analog incentives, and personalized guest experiences.\u003C/p>\u003Cp>This leader will oversee the end-to-end customer lifecycle – from acquisition to retention and re-engagement – while building and scaling a best-in-class personalization engine across channels. The role will partner closely with Analytics, Product, Engineering, Content, Media, Brand, and external partners to ensure a connected, data-driven, and high-performing digital marketing ecosystem.\u003C/p>\u003Cp>\u003Cb>\u003Cu>Roles & Responsibilities\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Cb>Own the Loyalty, CRM & Incentives Strategy\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Define and lead the long-term vision and roadmap across Loyalty, CRM, and Incentives, aligning with broader business and digital marketing objectives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish a cohesive strategy across offers, rewards, CRM communications, and lifecycle engagement to maximize customer value\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive the evolution from broad-based marketing to personalized, 1:1 guest experiences at scale\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Drive Revenue, Frequency & Profitability\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own performance across key business KPIs, including incremental revenue, guest frequency, average check, and GP%\u003C/p>\u003C/li>\u003Cli>\u003Cp>Oversee the full incentives ecosystem, including digital offers, paper coupons, and rewards, ensuring alignment between value perception and margin optimization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously refine promotional and incentive strategy through structured testing, segmentation, and performance analysis\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Lead Lifecycle & Personalization\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Oversee the full customer lifecycle, including onboarding, engagement, retention, and reactivation strategies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and scale advanced segmentation and targeting capabilities using behavioral, transactional, and demographic data\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Analytics, Product, and Data Engineering teams to implement predictive modeling, dynamic targeting, and AI-driven personalization\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Lead MarTech, Data & Personalization Infrastructure\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with Product and Data teams to enhance CRM and MarTech capabilities, including Braze, Hightouch, and data platforms\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure robust data integration, event tracking, and segmentation frameworks to enable real-time personalization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive innovation in CRM tools, automation, and data usage to improve efficiency and effectiveness\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Oversee CRM Execution & Operational Excellence\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Ensure best-in-class execution of CRM campaigns across email, push, SMS, in-app messaging, and emerging channels\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish governance, processes, and workflows to support high-volume, high-quality campaign deployment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Oversee CRM calendar planning, cross-functional coordination, and campaign QA to ensure seamless execution\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Drive Cross-Functional Alignment\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with Brand, Product, Partnerships, and Media teams to align customer engagement strategies with broader campaigns and initiatives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Serve as the primary liaison between corporate and franchisees for all loyalty, CRM, and incentive-related initiatives, ensuring alignment on profitability and execution\u003C/p>\u003C/li>\u003Cli>\u003Cp>Communicate program performance, strategic direction, and key initiatives to internal leadership and franchisee stakeholders\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Lead Agency & External Partner Management\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Oversee agency relationships supporting CRM, loyalty, personalization, and campaign execution, ensuring high-quality delivery and strategic alignment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with external vendors and technology partners to scale capabilities in personalization, automation, and data-driven marketing\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously evaluate partner performance and identify opportunities to improve efficiency and effectiveness\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Build & Lead a High-Performing Team\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead and develop a team across Loyalty, CRM, and Incentives while fostering a performance-driven culture focused on testing, learning, and continuous optimization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design and evolve the organizational structure to support increasing scale, complexity, and specialization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Set clear accountability across functions, ensuring alignment between strategy, execution, and technology\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Qualifications:\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>10+ years of relevant experience in loyalty programs, CRM, and offer/incentive strategies at a leading brand or agency\u003C/p>\u003C/li>\u003Cli>\u003Cp>4+ years of demonstrated experience managing complex multi-channel marketing programs for large-scale businesses and databases, with proven ability to take a strategic and innovative approach to digital planning and execution, while also operating in a tactical capacity\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s degree in business, marketing, or a related field; MBA is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Data-driven mindset with an ability to interpret digital performance and financial analytics to arrive to meaningful and actionable insights and strategies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Guest-obsessed and goal-driven with a passion to drive exceptional experiences that drive customer loyalty\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to thrive in a fast-paced, always-on culture of testing and analysis, solution-oriented; able to make data-informed decisions, see opportunities, pre-empt potential issues, and action-oriented, leading with a sense of urgency and a commitment to excellence in an environment that demands flexibility and agility.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Team-oriented, with strong interpersonal and communication skills, highly collaborative and influential; effective at leading cross-functional team members and agency partners towards a common goal.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with Braze or other relevant platform (e.g. Adobe Marketo, Salesforce, etc.)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Restaurant, Retail and/or Franchise experience strongly preferred.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>#BurgerKing\u003C/p>\u003Cp>Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.\u003C/p>\u003Cp>Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.\u003C/p>\",\"datePosted\":\"2026-04-30T09:25:26.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Popeyes Louisiana Kitchen\",\"sameAs\":\"http://www.popeyes.com\",\"logo\":\"https://logo.clearbit.com/popeyes.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Popeyes Louisiana Kitchen\",\"value\":\"6bd5786c6d7246ae09baf613e1ebea83c0dbd8cb96d8d43bee18f5b34bfe74f8\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Corp - Miami Corporate Office\",\"addressCountry\":\"US\"}}}",{"id":2346,"slug":2347,"title":2348,"companyname":416,"companylogo":417,"companyTagline":418,"companyIndustry":66,"city":14,"country":14,"remote":15,"employmentType":2349,"department":18,"content_html":2350,"content_text":2351,"years":21,"createdAt":2340,"updatedAtISO":2352,"postedAtISO":2353,"hasSalary":15,"salaryMin":435,"salaryMax":2354,"currency":25,"schema":2355},"6e1a5c4b539cc468415f98ec1f220e28879129e3c09b80db066a48c64c4c3727","director-of-lifecycle-marketing-at-red-ventures-470cd6c864","Director of Lifecycle Marketing",[17],"\u003Cp>\u003Cstrong>\u003Cem>*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. \u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.\u003C/p>\n\u003Cp>We’re looking for a Director of Lifecycle Marketing to build, scale, and evolve how we engage millions of users across the full customer journey — from first touch through conversion, retention, and repeat engagement. This is a senior individual contributor role for someone who has owned lifecycle end-to-end: strategy, systems, execution, and performance.\u003C/p>\n\u003Cp>You’ll operate at the intersection of data, product, and marketing — designing systems that drive measurable revenue, not just campaigns that get sent.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>End-to-end journey architecture — \u003C/strong>Design and optimize lifecycle programs across onboarding, engagement, monetization, and retention. You’ll own everything from segmentation strategy to journey logic to creative testing and performance readouts.\u003C/li>\n\u003Cli>\u003Cstrong>Automation at scale — \u003C/strong>Build and evolve sophisticated, trigger-based workflows powered by behavioral data, real-time signals, and predictive inputs. \u003C/li>\n\u003Cli>\u003Cstrong>Revenue attribution and performance — \u003C/strong>Own how lifecycle impact is measured. Build clear attribution models, quantify incremental lift, and translate performance into actionable insights for senior leadership.\u003C/li>\n\u003Cli>\u003Cstrong>Experimentation and optimization — \u003C/strong>Establish a rigorous test-and-learn culture. You’ll design experiments, interpret results, and continuously improve conversion, engagement, and LTV.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Proven lifecycle ownership — \u003C/strong>6–10 years of experience owning lifecycle as a revenue-driving channel — not just executing campaigns, but building systems that scale.\u003C/li>\n\u003Cli>\u003Cstrong>Deep platform expertise (Iterable required) — \u003C/strong>You can design and build complex, multi-step journeys, dynamic segmentation, and event-driven triggers without relying on engineering for day-to-day execution.\u003C/li>\n\u003Cli>\u003Cstrong>Strong analytical mindset — \u003C/strong>You use data to make decisions — whether that’s evaluating experiment results, diagnosing funnel drop-offs, or identifying high-impact opportunities. You can translate complexity into clear, actionable insights.\u003C/li>\n\u003Cli>\u003Cstrong>Operator and strategist — \u003C/strong>You can zoom out to define the roadmap, and zoom in to QA a campaign. You move fluidly between strategy and execution without losing momentum.\u003C/li>\n\u003Cli>\u003Cstrong>Executive communication — \u003C/strong>You can clearly articulate performance, tradeoffs, and opportunities to senior stakeholders — and influence decisions without needing formal authority.\u003C/li>\n\u003Cli>\u003Cstrong>High ownership, low ego — \u003C/strong>You operate with urgency, prioritize what matters, and follow through. You don’t need heavy process to get things done.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation: \u003C/strong>\u003C/p>\n\u003Cp>This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\u003C/p>\n\u003Cul>\n\u003Cli>Total Cash Compensation Range: $140,000 – $210,000 per year + equity\u003C/li>\n\u003C/ul>\n\u003Cp>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\u003C/p>\n\u003Cul>\n\u003Cli>Health Insurance Coverage (medical, dental, and vision)\u003C/li>\n\u003Cli>Life Insurance\u003C/li>\n\u003Cli>Short and Long-Term Disability Insurance\u003C/li>\n\u003Cli>Flexible Spending Accounts\u003C/li>\n\u003Cli>Holiday Pay\u003C/li>\n\u003Cli>401(k) with match\u003C/li>\n\u003Cli>Employee Assistance Program\u003C/li>\n\u003Cli>Paid Parental Bonding Benefit Program\u003C/li>\n\u003Cli>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We Are:\u003C/strong>\u003C/p>\n\u003Cp>Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.\u003C/p>\n\u003Cp>Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \u003C/p>\n\u003Cp>We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \u003C/p>\n\u003Cp>If you are based in California, we encourage you to read this important information for California residents linked here.\u003C/p>\n\u003Cp>#br\u003Cbr>#li-sf1\u003C/p>\u003Cp>At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\u003C/p>\n\u003Cp>For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!\u003C/p>\u003Cp>Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \u003C/p>\n\u003Cp>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.\u003C/p>","*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. \nFor the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.\nWe’re looking for a Director of Lifecycle Marketing to build, scale, and evolve how we engage millions of users across the full customer journey — from first touch through conversion, retention, and repeat engagement. This is a senior individual contributor role for someone who has owned lifecycle end-to-end: strategy, systems, execution, and performance.\nYou’ll operate at the intersection of data, product, and marketing — designing systems that drive measurable revenue, not just campaigns that get sent.\nWhat You’ll Do:\n\nEnd-to-end journey architecture — Design and optimize lifecycle programs across onboarding, engagement, monetization, and retention. You’ll own everything from segmentation strategy to journey logic to creative testing and performance readouts.\nAutomation at scale — Build and evolve sophisticated, trigger-based workflows powered by behavioral data, real-time signals, and predictive inputs. \nRevenue attribution and performance — Own how lifecycle impact is measured. Build clear attribution models, quantify incremental lift, and translate performance into actionable insights for senior leadership.\nExperimentation and optimization — Establish a rigorous test-and-learn culture. You’ll design experiments, interpret results, and continuously improve conversion, engagement, and LTV.\n\nWhat We’re Looking For:\n\nProven lifecycle ownership — 6–10 years of experience owning lifecycle as a revenue-driving channel — not just executing campaigns, but building systems that scale.\nDeep platform expertise (Iterable required) — You can design and build complex, multi-step journeys, dynamic segmentation, and event-driven triggers without relying on engineering for day-to-day execution.\nStrong analytical mindset — You use data to make decisions — whether that’s evaluating experiment results, diagnosing funnel drop-offs, or identifying high-impact opportunities. You can translate complexity into clear, actionable insights.\nOperator and strategist — You can zoom out to define the roadmap, and zoom in to QA a campaign. You move fluidly between strategy and execution without losing momentum.\nExecutive communication — You can clearly articulate performance, tradeoffs, and opportunities to senior stakeholders — and influence decisions without needing formal authority.\nHigh ownership, low ego — You operate with urgency, prioritize what matters, and follow through. You don’t need heavy process to get things done.\n\nCompensation: \nThis range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\n\nTotal Cash Compensation Range: $140,000 – $210,000 per year + equity\n\nAdditionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\n\nHealth Insurance Coverage (medical, dental, and vision)\nLife Insurance\nShort and Long-Term Disability Insurance\nFlexible Spending Accounts\nHoliday Pay\n401(k) with match\nEmployee Assistance Program\nPaid Parental Bonding Benefit Program\nFlexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\n\nWho We Are:\nBankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.\nRed Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \nWe are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \nIf you are based in California, we encourage you to read this important information for California residents linked here.\n#br#li-sf1At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\nFor more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \nQuestions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.","2026-04-30 11:25:25","2026-04-28T20:17:13.000Z",210000,{"jsonldValid":27,"jsonld":2356},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Director of Lifecycle Marketing\",\"description\":\"\u003Cp>\u003Cstrong>\u003Cem>*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. \u003C/em>\u003C/strong>\u003C/p>\\n\u003Cp>For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.\u003C/p>\\n\u003Cp>We’re looking for a Director of Lifecycle Marketing to build, scale, and evolve how we engage millions of users across the full customer journey — from first touch through conversion, retention, and repeat engagement. This is a senior individual contributor role for someone who has owned lifecycle end-to-end: strategy, systems, execution, and performance.\u003C/p>\\n\u003Cp>You’ll operate at the intersection of data, product, and marketing — designing systems that drive measurable revenue, not just campaigns that get sent.\u003C/p>\\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>End-to-end journey architecture — \u003C/strong>Design and optimize lifecycle programs across onboarding, engagement, monetization, and retention. You’ll own everything from segmentation strategy to journey logic to creative testing and performance readouts.\u003C/li>\\n\u003Cli>\u003Cstrong>Automation at scale — \u003C/strong>Build and evolve sophisticated, trigger-based workflows powered by behavioral data, real-time signals, and predictive inputs. \u003C/li>\\n\u003Cli>\u003Cstrong>Revenue attribution and performance — \u003C/strong>Own how lifecycle impact is measured. Build clear attribution models, quantify incremental lift, and translate performance into actionable insights for senior leadership.\u003C/li>\\n\u003Cli>\u003Cstrong>Experimentation and optimization — \u003C/strong>Establish a rigorous test-and-learn culture. You’ll design experiments, interpret results, and continuously improve conversion, engagement, and LTV.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Proven lifecycle ownership — \u003C/strong>6–10 years of experience owning lifecycle as a revenue-driving channel — not just executing campaigns, but building systems that scale.\u003C/li>\\n\u003Cli>\u003Cstrong>Deep platform expertise (Iterable required) — \u003C/strong>You can design and build complex, multi-step journeys, dynamic segmentation, and event-driven triggers without relying on engineering for day-to-day execution.\u003C/li>\\n\u003Cli>\u003Cstrong>Strong analytical mindset — \u003C/strong>You use data to make decisions — whether that’s evaluating experiment results, diagnosing funnel drop-offs, or identifying high-impact opportunities. You can translate complexity into clear, actionable insights.\u003C/li>\\n\u003Cli>\u003Cstrong>Operator and strategist — \u003C/strong>You can zoom out to define the roadmap, and zoom in to QA a campaign. You move fluidly between strategy and execution without losing momentum.\u003C/li>\\n\u003Cli>\u003Cstrong>Executive communication — \u003C/strong>You can clearly articulate performance, tradeoffs, and opportunities to senior stakeholders — and influence decisions without needing formal authority.\u003C/li>\\n\u003Cli>\u003Cstrong>High ownership, low ego — \u003C/strong>You operate with urgency, prioritize what matters, and follow through. You don’t need heavy process to get things done.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Compensation: \u003C/strong>\u003C/p>\\n\u003Cp>This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\u003C/p>\\n\u003Cul>\\n\u003Cli>Total Cash Compensation Range: $140,000 – $210,000 per year + equity\u003C/li>\\n\u003C/ul>\\n\u003Cp>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\u003C/p>\\n\u003Cul>\\n\u003Cli>Health Insurance Coverage (medical, dental, and vision)\u003C/li>\\n\u003Cli>Life Insurance\u003C/li>\\n\u003Cli>Short and Long-Term Disability Insurance\u003C/li>\\n\u003Cli>Flexible Spending Accounts\u003C/li>\\n\u003Cli>Holiday Pay\u003C/li>\\n\u003Cli>401(k) with match\u003C/li>\\n\u003Cli>Employee Assistance Program\u003C/li>\\n\u003Cli>Paid Parental Bonding Benefit Program\u003C/li>\\n\u003Cli>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Who We Are:\u003C/strong>\u003C/p>\\n\u003Cp>Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.\u003C/p>\\n\u003Cp>Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \u003C/p>\\n\u003Cp>We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \u003C/p>\\n\u003Cp>If you are based in California, we encourage you to read this important information for California residents linked here.\u003C/p>\\n\u003Cp>#br\u003Cbr>#li-sf1\u003C/p>\u003Cp>At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\u003C/p>\\n\u003Cp>For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!\u003C/p>\u003Cp>Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \u003C/p>\\n\u003Cp>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.\u003C/p>\",\"datePosted\":\"2026-04-28T20:17:13.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Red Ventures\",\"sameAs\":\"http://www.redventures.com\",\"logo\":\"https://logo.clearbit.com/redventures.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Red Ventures\",\"value\":\"6e1a5c4b539cc468415f98ec1f220e28879129e3c09b80db066a48c64c4c3727\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":2358,"slug":2359,"title":2360,"companyname":2361,"companylogo":2362,"companyTagline":2363,"companyIndustry":264,"city":2364,"country":2364,"remote":15,"employmentType":2365,"department":18,"content_html":2366,"content_text":2367,"years":21,"createdAt":2368,"updatedAtISO":2369,"postedAtISO":2370,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2371},"f66008078f3c4a7e2e8d3e8ff0bb44d20e6572725b61a0e423d8038dbf237f1c","gtm-engineer-retention-and-growth-at-learnupon-ff4d70e81e","GTM Engineer, Retention & Growth","LearnUpon","https://logo.clearbit.com/learnupon.com","LearnUpon LMS helps businesses deliver impactful training that fuels employee, partner, and customer success.","Salt Lake City",[17],"\u003Cp>LearnUpon is looking for a GTM Engineer, Retention & Growth to join our team in Utah. This is a hybrid role, working 3 days per week from LearnUpon's Salt Lake City office.\u003C/p>\n\u003Cp>LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.\u003C/p>\n\u003Cp>With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. \u003C/p>\n\u003Cp>Our Go-To-Market (GTM) Systems team is the architectural heartbeat of our growth strategy. While traditional operations focus on maintaining the status quo, this team is responsible for building the automated future of our customer success and expansion motion. You will be a founding member of this function and will report to the Head of Revenue Operations, working closely with Customer Success, Account Management, and Product. Your mission is to eliminate the \"reactivity\" of account management by building a sophisticated, AI-driven Customer Health & Expansion engine that allows our team to focus entirely on deepening relationships rather than managing spreadsheets.\u003C/p>\n\u003Cp>\u003Cstrong>What will I be doing?\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Architecting the Expansion Engine: Design and build an automated system that captures internal adoption signals (product usage drops, seat utilization, feature engagement) and transforms them into proactive outreach tasks for Account Managers.\u003C/li>\n\u003Cli>Churn Defense Orchestration: Implement \"agentic\" workflows—AI agents that can autonomously monitor account health, flag \"at-risk\" behaviors, and draft personalized \"get-back-on-track\" playbooks for the CS team.\u003C/li>\n\u003Cli>Lifecycle Automation: Audit and revamp our post-sales technology. You will move us away from manual renewal tracking toward a seamless, automated platform where renewals, upsells, and cross-sells flow through a predefined, data-driven lifecycle.\u003C/li>\n\u003Cli>CS & AM Partnership: Work directly with Customer Success and Account Management leaders to identify manual bottlenecks in the renewal process and engineer automated solutions that serve their day-to-day needs.\u003C/li>\n\u003Cli>Revenue Governance & Scaling: Ensure the \"plumbing\" of our retention motion is robust and scalable, ensuring 100% data integrity between our Product Analytics and our CRM.\u003C/li>\n\u003Cli>Continuous Innovation: Stay at the forefront of the AI landscape, experimenting with new ways to use LLMs to summarize account health, analyze NPS sentiment, and predict expansion readiness before a human even spots the trend.\u003C/li>\n\u003Cli>Act as a force multiplier for leadership, managing the end-to-end execution of emerging projects through diligent meeting management, stakeholder follow-ups, and data tracking.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What skills and experience do I need?  \u003C/strong>                                                                               \u003C/p>\n\u003Cul>\n\u003Cli>6+ years in SaaS, with at least 2 years specifically focused on GTM automation, RevOps architecture, or CS Ops.\u003C/li>\n\u003Cli>Systems Thinking: The ability to look at complex customer journeys and visualize the automated architecture required to reduce friction from onboarding to renewal.\u003C/li>\n\u003Cli>Automation Mastery: Deep expertise in workflow orchestration tools (e.g., n8n, Make, Zapier, or Tray.io) and customer data platforms.\u003C/li>\n\u003Cli>CRM & CS Tool Expertise: Advanced knowledge of Salesforce architecture and familiarity with CS platforms (e.g., Planhat, Gainsight, ChurnZero, etc).\u003C/li>\n\u003Cli>AI/LLM Familiarity: Practical experience using LLMs (Gemini, OpenAI, Anthropic) for sentiment analysis, automated account summaries, and personalized expansion messaging.\u003C/li>\n\u003Cli>Retention Acumen: A strong understanding of post-sales metrics, specifically NDR (Net Dollar Retention), GRR (Gross Retention Rate), and LTV (Lifetime Value).\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Not required but considered a big plus\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience building with AI agent frameworks.\u003C/li>\n\u003Cli>Prior experience in a \"Founding GTM Engineer\" or \"RevOps Architect\" role at a high-growth SaaS company.\u003C/li>\n\u003Cli>Familiarity with SQL and data visualization tools (Tableau/Looker) to build \"Live ROI\" dashboards for your automations.\u003C/li>\n\u003Cli>Strong understanding of outbound prospecting and Business Development (BD) best practices, with a focus on translating high-quality account identification methods into scalable automation.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Why work with us?\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salary and company ESOP.\u003C/li>\n\u003Cli>25 days’ PTO + 1 annual company wellness day off. \u003C/li>\n\u003Cli>Private health insurance and company 401k\u003C/li>\n\u003Cli>Parental benefits, including up to 26 weeks’ paid maternity leave, 4 weeks’ paid paternity leave, and coaching support for new parents\u003C/li>\n\u003Cli>Up to 4 weeks’ per year working abroad (role eligibility applies)\u003C/li>\n\u003Cli>Clear career progression opportunities — take LearnUpon where you think it can go\u003C/li>\n\u003Cli>A collaborative and supportive environment with regular team events\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What is the Hiring Process?\u003C/strong>\u003C/p>\n\u003Cp>Our typical process generally works as follows:\u003C/p>\n\u003Cul>\n\u003Cli>Qualified applicants will be invited to schedule a screening call.\u003C/li>\n\u003Cli>Successful candidates will then be invited to a series of practical interviews.\u003C/li>\n\u003Cli>Finally, candidates will have a short interview with a member of our C-Suite Team.\u003C/li>\n\u003Cli>The successful candidate will be contacted with an offer to join our team.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>LearnUpon is an Equal Opportunities Employer. \u003C/strong>\u003C/p>\n\u003Cp>We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.\u003C/p>\n\u003Cp>By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here\u003C/p>\n\u003Cp>Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.\u003C/p>","LearnUpon is looking for a GTM Engineer, Retention & Growth to join our team in Utah. This is a hybrid role, working 3 days per week from LearnUpon's Salt Lake City office.\nLearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.\nWith offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. \nOur Go-To-Market (GTM) Systems team is the architectural heartbeat of our growth strategy. While traditional operations focus on maintaining the status quo, this team is responsible for building the automated future of our customer success and expansion motion. You will be a founding member of this function and will report to the Head of Revenue Operations, working closely with Customer Success, Account Management, and Product. Your mission is to eliminate the \"reactivity\" of account management by building a sophisticated, AI-driven Customer Health & Expansion engine that allows our team to focus entirely on deepening relationships rather than managing spreadsheets.\nWhat will I be doing?\n\nArchitecting the Expansion Engine: Design and build an automated system that captures internal adoption signals (product usage drops, seat utilization, feature engagement) and transforms them into proactive outreach tasks for Account Managers.\nChurn Defense Orchestration: Implement \"agentic\" workflows—AI agents that can autonomously monitor account health, flag \"at-risk\" behaviors, and draft personalized \"get-back-on-track\" playbooks for the CS team.\nLifecycle Automation: Audit and revamp our post-sales technology. You will move us away from manual renewal tracking toward a seamless, automated platform where renewals, upsells, and cross-sells flow through a predefined, data-driven lifecycle.\nCS & AM Partnership: Work directly with Customer Success and Account Management leaders to identify manual bottlenecks in the renewal process and engineer automated solutions that serve their day-to-day needs.\nRevenue Governance & Scaling: Ensure the \"plumbing\" of our retention motion is robust and scalable, ensuring 100% data integrity between our Product Analytics and our CRM.\nContinuous Innovation: Stay at the forefront of the AI landscape, experimenting with new ways to use LLMs to summarize account health, analyze NPS sentiment, and predict expansion readiness before a human even spots the trend.\nAct as a force multiplier for leadership, managing the end-to-end execution of emerging projects through diligent meeting management, stakeholder follow-ups, and data tracking.\n\nWhat skills and experience do I need?                                                                                 \n\n6+ years in SaaS, with at least 2 years specifically focused on GTM automation, RevOps architecture, or CS Ops.\nSystems Thinking: The ability to look at complex customer journeys and visualize the automated architecture required to reduce friction from onboarding to renewal.\nAutomation Mastery: Deep expertise in workflow orchestration tools (e.g., n8n, Make, Zapier, or Tray.io) and customer data platforms.\nCRM & CS Tool Expertise: Advanced knowledge of Salesforce architecture and familiarity with CS platforms (e.g., Planhat, Gainsight, ChurnZero, etc).\nAI/LLM Familiarity: Practical experience using LLMs (Gemini, OpenAI, Anthropic) for sentiment analysis, automated account summaries, and personalized expansion messaging.\nRetention Acumen: A strong understanding of post-sales metrics, specifically NDR (Net Dollar Retention), GRR (Gross Retention Rate), and LTV (Lifetime Value).\n\nDon’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!\nNot required but considered a big plus\n\nExperience building with AI agent frameworks.\nPrior experience in a \"Founding GTM Engineer\" or \"RevOps Architect\" role at a high-growth SaaS company.\nFamiliarity with SQL and data visualization tools (Tableau/Looker) to build \"Live ROI\" dashboards for your automations.\nStrong understanding of outbound prospecting and Business Development (BD) best practices, with a focus on translating high-quality account identification methods into scalable automation.\n\nWhy work with us?\n\nCompetitive salary and company ESOP.\n25 days’ PTO + 1 annual company wellness day off. \nPrivate health insurance and company 401k\nParental benefits, including up to 26 weeks’ paid maternity leave, 4 weeks’ paid paternity leave, and coaching support for new parents\nUp to 4 weeks’ per year working abroad (role eligibility applies)\nClear career progression opportunities — take LearnUpon where you think it can go\nA collaborative and supportive environment with regular team events\n\nWhat is the Hiring Process?\nOur typical process generally works as follows:\n\nQualified applicants will be invited to schedule a screening call.\nSuccessful candidates will then be invited to a series of practical interviews.\nFinally, candidates will have a short interview with a member of our C-Suite Team.\nThe successful candidate will be contacted with an offer to join our team.\n\nLearnUpon is an Equal Opportunities Employer. \nWe do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.\nBy applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here\nVisit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.",1777519539000,"2026-04-30 05:26:14","2026-04-28T14:29:51.000Z",{"jsonldValid":27,"jsonld":2372},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"GTM Engineer, Retention & Growth\",\"description\":\"\u003Cp>LearnUpon is looking for a GTM Engineer, Retention & Growth to join our team in Utah. This is a hybrid role, working 3 days per week from LearnUpon's Salt Lake City office.\u003C/p>\\n\u003Cp>LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.\u003C/p>\\n\u003Cp>With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. \u003C/p>\\n\u003Cp>Our Go-To-Market (GTM) Systems team is the architectural heartbeat of our growth strategy. While traditional operations focus on maintaining the status quo, this team is responsible for building the automated future of our customer success and expansion motion. You will be a founding member of this function and will report to the Head of Revenue Operations, working closely with Customer Success, Account Management, and Product. Your mission is to eliminate the \\\"reactivity\\\" of account management by building a sophisticated, AI-driven Customer Health & Expansion engine that allows our team to focus entirely on deepening relationships rather than managing spreadsheets.\u003C/p>\\n\u003Cp>\u003Cstrong>What will I be doing?\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Architecting the Expansion Engine: Design and build an automated system that captures internal adoption signals (product usage drops, seat utilization, feature engagement) and transforms them into proactive outreach tasks for Account Managers.\u003C/li>\\n\u003Cli>Churn Defense Orchestration: Implement \\\"agentic\\\" workflows—AI agents that can autonomously monitor account health, flag \\\"at-risk\\\" behaviors, and draft personalized \\\"get-back-on-track\\\" playbooks for the CS team.\u003C/li>\\n\u003Cli>Lifecycle Automation: Audit and revamp our post-sales technology. You will move us away from manual renewal tracking toward a seamless, automated platform where renewals, upsells, and cross-sells flow through a predefined, data-driven lifecycle.\u003C/li>\\n\u003Cli>CS & AM Partnership: Work directly with Customer Success and Account Management leaders to identify manual bottlenecks in the renewal process and engineer automated solutions that serve their day-to-day needs.\u003C/li>\\n\u003Cli>Revenue Governance & Scaling: Ensure the \\\"plumbing\\\" of our retention motion is robust and scalable, ensuring 100% data integrity between our Product Analytics and our CRM.\u003C/li>\\n\u003Cli>Continuous Innovation: Stay at the forefront of the AI landscape, experimenting with new ways to use LLMs to summarize account health, analyze NPS sentiment, and predict expansion readiness before a human even spots the trend.\u003C/li>\\n\u003Cli>Act as a force multiplier for leadership, managing the end-to-end execution of emerging projects through diligent meeting management, stakeholder follow-ups, and data tracking.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What skills and experience do I need?  \u003C/strong>                                                                               \u003C/p>\\n\u003Cul>\\n\u003Cli>6+ years in SaaS, with at least 2 years specifically focused on GTM automation, RevOps architecture, or CS Ops.\u003C/li>\\n\u003Cli>Systems Thinking: The ability to look at complex customer journeys and visualize the automated architecture required to reduce friction from onboarding to renewal.\u003C/li>\\n\u003Cli>Automation Mastery: Deep expertise in workflow orchestration tools (e.g., n8n, Make, Zapier, or Tray.io) and customer data platforms.\u003C/li>\\n\u003Cli>CRM & CS Tool Expertise: Advanced knowledge of Salesforce architecture and familiarity with CS platforms (e.g., Planhat, Gainsight, ChurnZero, etc).\u003C/li>\\n\u003Cli>AI/LLM Familiarity: Practical experience using LLMs (Gemini, OpenAI, Anthropic) for sentiment analysis, automated account summaries, and personalized expansion messaging.\u003C/li>\\n\u003Cli>Retention Acumen: A strong understanding of post-sales metrics, specifically NDR (Net Dollar Retention), GRR (Gross Retention Rate), and LTV (Lifetime Value).\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cem>Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!\u003C/em>\u003C/p>\\n\u003Cp>\u003Cstrong>Not required but considered a big plus\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Experience building with AI agent frameworks.\u003C/li>\\n\u003Cli>Prior experience in a \\\"Founding GTM Engineer\\\" or \\\"RevOps Architect\\\" role at a high-growth SaaS company.\u003C/li>\\n\u003Cli>Familiarity with SQL and data visualization tools (Tableau/Looker) to build \\\"Live ROI\\\" dashboards for your automations.\u003C/li>\\n\u003Cli>Strong understanding of outbound prospecting and Business Development (BD) best practices, with a focus on translating high-quality account identification methods into scalable automation.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Why work with us?\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Competitive salary and company ESOP.\u003C/li>\\n\u003Cli>25 days’ PTO + 1 annual company wellness day off. \u003C/li>\\n\u003Cli>Private health insurance and company 401k\u003C/li>\\n\u003Cli>Parental benefits, including up to 26 weeks’ paid maternity leave, 4 weeks’ paid paternity leave, and coaching support for new parents\u003C/li>\\n\u003Cli>Up to 4 weeks’ per year working abroad (role eligibility applies)\u003C/li>\\n\u003Cli>Clear career progression opportunities — take LearnUpon where you think it can go\u003C/li>\\n\u003Cli>A collaborative and supportive environment with regular team events\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>What is the Hiring Process?\u003C/strong>\u003C/p>\\n\u003Cp>Our typical process generally works as follows:\u003C/p>\\n\u003Cul>\\n\u003Cli>Qualified applicants will be invited to schedule a screening call.\u003C/li>\\n\u003Cli>Successful candidates will then be invited to a series of practical interviews.\u003C/li>\\n\u003Cli>Finally, candidates will have a short interview with a member of our C-Suite Team.\u003C/li>\\n\u003Cli>The successful candidate will be contacted with an offer to join our team.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>LearnUpon is an Equal Opportunities Employer. \u003C/strong>\u003C/p>\\n\u003Cp>We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.\u003C/p>\\n\u003Cp>By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here\u003C/p>\\n\u003Cp>Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.\u003C/p>\",\"datePosted\":\"2026-04-28T14:29:51.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"LearnUpon\",\"sameAs\":\"http://www.learnupon.com\",\"logo\":\"https://logo.clearbit.com/learnupon.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"LearnUpon\",\"value\":\"f66008078f3c4a7e2e8d3e8ff0bb44d20e6572725b61a0e423d8038dbf237f1c\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Salt Lake City\",\"addressCountry\":\"Salt Lake City\"}}}",{"id":2374,"slug":2375,"title":2376,"companyname":2377,"companylogo":2378,"companyTagline":2379,"companyIndustry":462,"city":2380,"country":68,"remote":27,"employmentType":2381,"department":18,"content_html":2382,"content_text":2383,"years":21,"createdAt":2368,"updatedAtISO":2384,"postedAtISO":2385,"hasSalary":15,"salaryMin":286,"salaryMax":2386,"currency":76,"schema":2387},"139edc0026d042ebad87454feaf44ff1794612b4b2a0a51d9a957dfb55bcc766","manager-of-lifecycle-marketing-at-nav-inc-b8c9236a11","Manager of Lifecycle Marketing","Nav Inc.","https://logo.clearbit.com/nav.com","Nav connects the small business ecosystem, powering transparency and efficiency for financial decision making.","Remote within the US or Canada",[17],"\u003Cp>Nav is the leading credit and financial health platform used by more than 2.4 million small business owners in the United States. \u003C/p>\n\u003Cp>We’re on a mission to give every small business owner the chance to succeed. The team views each day as an opportunity to challenge the norm, push boundaries, and create meaningful products, services, and experiences that make a positive difference for small business owners each and every day. \u003C/p>\n\u003Cp>At Nav, our team is just as diverse as the customer base we serve. And, that’s something we’re incredibly proud of. We value individualism just as much as we do hard work, talent and smarts. \u003C/p>\n\u003Cp>Working at Nav isn’t just a job — it’s an opportunity to gain invaluable experience, work with dedicated professionals, and make a real, lasting impact. \u003C/p>\n\u003Cp>If you’re ready to be part of a team that’s driven by heartfelt purpose and data, let’s talk. \u003C/p>\n\u003Cp>Nav is seeking a Senior Manager of Lifecycle to own the strategy, execution, and operational management of lifecycle marketing. This role is responsible for building and optimizing programs that move customers to the next best step in their journey, with a strong focus on Free-to-Prime conversion, lifecycle engagement, and revenue impact. This role partners closely with Marketing, Product, Engineering, Data, and CRM stakeholders to ensure lifecycle programs are technically sound, well targeted, and measurable.\u003C/p>\n\n\u003Cp>\u003Cstrong>YOU WILL:\u003C/strong>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own lifecycle strategy and execution across email and Customer.io programs\u003C/li>\n\u003Cli>Improve Free-to-Prime conversion through onboarding, upsell, and re-engagement journeys\u003C/li>\n\u003Cli>Maintain healthy deliverability and strong lifecycle channel performance\u003C/li>\n\u003Cli>Partner with Data, GTM, Brand, Product, and Engineering on segmentation, data flows, and campaign execution\u003C/li>\n\u003Cli>Refresh, test, and optimize onboarding campaigns for Free and Prime users\u003C/li>\n\u003Cli>Improve targeting and segmentation for both Prime and Marketplace audiences\u003C/li>\n\u003Cli>Prioritize, organize, and oversee lifecycle work intake, deployments, and ongoing optimization\u003C/li>\n\u003Cli>Track performance across conversion, engagement, and revenue impact metrics\u003C/li>\n\u003Cli>Increase Free-to-Prime conversion through better lifecycle strategy, targeting, and onboarding optimization\u003C/li>\n\u003Cli>Maintain and improve lifecycle channel health, including deliverability, reporting, and execution quality\u003C/li>\n\u003Cli>Build a more effective and scalable lifecycle program through better segmentation, campaign optimization, and cross-functional coordination\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>WHO YOU ARE\u003C/strong>\u003Cstrong>:\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>Deep lifecycle / CRM marketing experience\u003C/li>\n\u003Cli>Strong hands-on experience with Customer.io or similar lifecycle platforms\u003C/li>\n\u003Cli>Experience owning email strategy, execution, and performance\u003C/li>\n\u003Cli>Comfort working cross-functionally with Data, GTM, Brand, Product, and Engineering\u003C/li>\n\u003Cli>Strong understanding of segmentation, deliverability, and customer journey optimization\u003C/li>\n\u003Cli>Ability to balance strategy with hands-on execution in a lean environment\u003C/li>\n\u003Cli>Experience managing a team doing performance reviews mentorship.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>More about Nav\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Inclusion at Nav:\u003C/strong>\u003C/p>\n\u003Cp>At Nav, we celebrate what makes our employees unique because the businesses we serve are progressively diverse and distinctly original. Navericks are diverse, side hustlers, immigrants, veterans, queer, and we push generational boundaries. We are college dropouts, PhDs, special needs parents, allies, pet owners and community leaders. Navericks are human. We are committed to upholding a safe, supportive environment where everyone matters. We are committed to making a better future for all of us. We have created a workplace where people of all backgrounds can express their identities authentically. To put it simply, we want you to be proud to be you.\u003C/p>\n\n\u003Cp>\u003Cstrong>Our Compensation Philosophy is simple but powerful:\u003C/strong>\u003C/p>\n\u003Cp>At Nav, we are  transparent about our total rewards, including pay, across all levels and roles. We believe great, enduring relationships are grounded in trust and transparency. Compensation shouldn’t be a distraction, and employees should understand how pay and career advancement decisions are made. Providing equal pay for equal work is table stakes for being a great place to work. Gender and ethnic inequity should only be something that our children read about in history books. We believe providing Navricks with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.\u003C/p>\n\u003Cp>During the interview process, your recruiter will be explaining how our rubrics work across all of our total rewards (base, equity, bonus, perks, and benefit) offerings . The base salary for this role is targeted between $110K - $135K per year. The final offer amount is determined by your proficiencies within this level. \u003C/p>\n\n\u003Cp>\u003Cstrong>Our impact on you:\u003C/strong>\u003C/p>\n\u003Cp>Competitive Pay. Company Ownership. Unlimited Vacation. Benefits Day One. 6 Weeks Paid Parental Leave. Work From Anywhere (yes we were distributed before it was cool). Flexible Work Arrangements. Free Telehealth and Telemental Health For All Employees. Employee Networking and Events. Community Network Groups (women’s, PRIDE, culture). Meaningful Perks and Rewards. Learning and Development Opportunities. Pet Insurance. \u003C/p>\n\n\u003Cp>\u003Cstrong>A Naverick’s DNA: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.\u003C/li>\n\u003Cli>We practice straight talk and listen generously to each other with empathy. We value different opinions and point of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.\u003C/li>\n\u003Cli>We hold ourselves accountable for delivering results. We choose to not to be a victim of circumstance. We make decisions & take responsibility so that we can act & support each other, rather than adopting defensive, and “finger pointing” behaviors.\u003C/li>\n\u003Cli>As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>If you are based in California, we encourage you to read our privacy notice for  California residents linked\u003C/strong> here\u003Cstrong>.\u003C/strong>\u003C/p>","Nav is the leading credit and financial health platform used by more than 2.4 million small business owners in the United States. \nWe’re on a mission to give every small business owner the chance to succeed. The team views each day as an opportunity to challenge the norm, push boundaries, and create meaningful products, services, and experiences that make a positive difference for small business owners each and every day. \nAt Nav, our team is just as diverse as the customer base we serve. And, that’s something we’re incredibly proud of. We value individualism just as much as we do hard work, talent and smarts. \nWorking at Nav isn’t just a job — it’s an opportunity to gain invaluable experience, work with dedicated professionals, and make a real, lasting impact. \nIf you’re ready to be part of a team that’s driven by heartfelt purpose and data, let’s talk. \nNav is seeking a Senior Manager of Lifecycle to own the strategy, execution, and operational management of lifecycle marketing. This role is responsible for building and optimizing programs that move customers to the next best step in their journey, with a strong focus on Free-to-Prime conversion, lifecycle engagement, and revenue impact. This role partners closely with Marketing, Product, Engineering, Data, and CRM stakeholders to ensure lifecycle programs are technically sound, well targeted, and measurable.\n\nYOU WILL: \n\nOwn lifecycle strategy and execution across email and Customer.io programs\nImprove Free-to-Prime conversion through onboarding, upsell, and re-engagement journeys\nMaintain healthy deliverability and strong lifecycle channel performance\nPartner with Data, GTM, Brand, Product, and Engineering on segmentation, data flows, and campaign execution\nRefresh, test, and optimize onboarding campaigns for Free and Prime users\nImprove targeting and segmentation for both Prime and Marketplace audiences\nPrioritize, organize, and oversee lifecycle work intake, deployments, and ongoing optimization\nTrack performance across conversion, engagement, and revenue impact metrics\nIncrease Free-to-Prime conversion through better lifecycle strategy, targeting, and onboarding optimization\nMaintain and improve lifecycle channel health, including deliverability, reporting, and execution quality\nBuild a more effective and scalable lifecycle program through better segmentation, campaign optimization, and cross-functional coordination\n\n\nWHO YOU ARE: \n\nDeep lifecycle / CRM marketing experience\nStrong hands-on experience with Customer.io or similar lifecycle platforms\nExperience owning email strategy, execution, and performance\nComfort working cross-functionally with Data, GTM, Brand, Product, and Engineering\nStrong understanding of segmentation, deliverability, and customer journey optimization\nAbility to balance strategy with hands-on execution in a lean environment\nExperience managing a team doing performance reviews mentorship.\n\n\nMore about Nav\nInclusion at Nav:\nAt Nav, we celebrate what makes our employees unique because the businesses we serve are progressively diverse and distinctly original. Navericks are diverse, side hustlers, immigrants, veterans, queer, and we push generational boundaries. We are college dropouts, PhDs, special needs parents, allies, pet owners and community leaders. Navericks are human. We are committed to upholding a safe, supportive environment where everyone matters. We are committed to making a better future for all of us. We have created a workplace where people of all backgrounds can express their identities authentically. To put it simply, we want you to be proud to be you.\n\nOur Compensation Philosophy is simple but powerful:\nAt Nav, we are  transparent about our total rewards, including pay, across all levels and roles. We believe great, enduring relationships are grounded in trust and transparency. Compensation shouldn’t be a distraction, and employees should understand how pay and career advancement decisions are made. Providing equal pay for equal work is table stakes for being a great place to work. Gender and ethnic inequity should only be something that our children read about in history books. We believe providing Navricks with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.\nDuring the interview process, your recruiter will be explaining how our rubrics work across all of our total rewards (base, equity, bonus, perks, and benefit) offerings . The base salary for this role is targeted between $110K - $135K per year. The final offer amount is determined by your proficiencies within this level. \n\nOur impact on you:\nCompetitive Pay. Company Ownership. Unlimited Vacation. Benefits Day One. 6 Weeks Paid Parental Leave. Work From Anywhere (yes we were distributed before it was cool). Flexible Work Arrangements. Free Telehealth and Telemental Health For All Employees. Employee Networking and Events. Community Network Groups (women’s, PRIDE, culture). Meaningful Perks and Rewards. Learning and Development Opportunities. Pet Insurance. \n\nA Naverick’s DNA: \n\nWe look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.\nWe practice straight talk and listen generously to each other with empathy. We value different opinions and point of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.\nWe hold ourselves accountable for delivering results. We choose to not to be a victim of circumstance. We make decisions & take responsibility so that we can act & support each other, rather than adopting defensive, and “finger pointing” behaviors.\nAs leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.\n\n\nIf you are based in California, we encourage you to read our privacy notice for  California residents linked here.","2026-04-30 05:26:15","2026-04-24T18:30:15.000Z",135000,{"jsonldValid":27,"jsonld":2388},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Manager of Lifecycle Marketing\",\"description\":\"\u003Cp>Nav is the leading credit and financial health platform used by more than 2.4 million small business owners in the United States. \u003C/p>\\n\u003Cp>We’re on a mission to give every small business owner the chance to succeed. The team views each day as an opportunity to challenge the norm, push boundaries, and create meaningful products, services, and experiences that make a positive difference for small business owners each and every day. \u003C/p>\\n\u003Cp>At Nav, our team is just as diverse as the customer base we serve. And, that’s something we’re incredibly proud of. We value individualism just as much as we do hard work, talent and smarts. \u003C/p>\\n\u003Cp>Working at Nav isn’t just a job — it’s an opportunity to gain invaluable experience, work with dedicated professionals, and make a real, lasting impact. \u003C/p>\\n\u003Cp>If you’re ready to be part of a team that’s driven by heartfelt purpose and data, let’s talk. \u003C/p>\\n\u003Cp>Nav is seeking a Senior Manager of Lifecycle to own the strategy, execution, and operational management of lifecycle marketing. This role is responsible for building and optimizing programs that move customers to the next best step in their journey, with a strong focus on Free-to-Prime conversion, lifecycle engagement, and revenue impact. This role partners closely with Marketing, Product, Engineering, Data, and CRM stakeholders to ensure lifecycle programs are technically sound, well targeted, and measurable.\u003C/p>\\n\\n\u003Cp>\u003Cstrong>YOU WILL:\u003C/strong>\u003Cstrong> \u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Own lifecycle strategy and execution across email and Customer.io programs\u003C/li>\\n\u003Cli>Improve Free-to-Prime conversion through onboarding, upsell, and re-engagement journeys\u003C/li>\\n\u003Cli>Maintain healthy deliverability and strong lifecycle channel performance\u003C/li>\\n\u003Cli>Partner with Data, GTM, Brand, Product, and Engineering on segmentation, data flows, and campaign execution\u003C/li>\\n\u003Cli>Refresh, test, and optimize onboarding campaigns for Free and Prime users\u003C/li>\\n\u003Cli>Improve targeting and segmentation for both Prime and Marketplace audiences\u003C/li>\\n\u003Cli>Prioritize, organize, and oversee lifecycle work intake, deployments, and ongoing optimization\u003C/li>\\n\u003Cli>Track performance across conversion, engagement, and revenue impact metrics\u003C/li>\\n\u003Cli>Increase Free-to-Prime conversion through better lifecycle strategy, targeting, and onboarding optimization\u003C/li>\\n\u003Cli>Maintain and improve lifecycle channel health, including deliverability, reporting, and execution quality\u003C/li>\\n\u003Cli>Build a more effective and scalable lifecycle program through better segmentation, campaign optimization, and cross-functional coordination\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cstrong>WHO YOU ARE\u003C/strong>\u003Cstrong>:\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>Deep lifecycle / CRM marketing experience\u003C/li>\\n\u003Cli>Strong hands-on experience with Customer.io or similar lifecycle platforms\u003C/li>\\n\u003Cli>Experience owning email strategy, execution, and performance\u003C/li>\\n\u003Cli>Comfort working cross-functionally with Data, GTM, Brand, Product, and Engineering\u003C/li>\\n\u003Cli>Strong understanding of segmentation, deliverability, and customer journey optimization\u003C/li>\\n\u003Cli>Ability to balance strategy with hands-on execution in a lean environment\u003C/li>\\n\u003Cli>Experience managing a team doing performance reviews mentorship.\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cstrong>More about Nav\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>Inclusion at Nav:\u003C/strong>\u003C/p>\\n\u003Cp>At Nav, we celebrate what makes our employees unique because the businesses we serve are progressively diverse and distinctly original. Navericks are diverse, side hustlers, immigrants, veterans, queer, and we push generational boundaries. We are college dropouts, PhDs, special needs parents, allies, pet owners and community leaders. Navericks are human. We are committed to upholding a safe, supportive environment where everyone matters. We are committed to making a better future for all of us. We have created a workplace where people of all backgrounds can express their identities authentically. To put it simply, we want you to be proud to be you.\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Our Compensation Philosophy is simple but powerful:\u003C/strong>\u003C/p>\\n\u003Cp>At Nav, we are  transparent about our total rewards, including pay, across all levels and roles. We believe great, enduring relationships are grounded in trust and transparency. Compensation shouldn’t be a distraction, and employees should understand how pay and career advancement decisions are made. Providing equal pay for equal work is table stakes for being a great place to work. Gender and ethnic inequity should only be something that our children read about in history books. We believe providing Navricks with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.\u003C/p>\\n\u003Cp>During the interview process, your recruiter will be explaining how our rubrics work across all of our total rewards (base, equity, bonus, perks, and benefit) offerings . The base salary for this role is targeted between $110K - $135K per year. The final offer amount is determined by your proficiencies within this level. \u003C/p>\\n\\n\u003Cp>\u003Cstrong>Our impact on you:\u003C/strong>\u003C/p>\\n\u003Cp>Competitive Pay. Company Ownership. Unlimited Vacation. Benefits Day One. 6 Weeks Paid Parental Leave. Work From Anywhere (yes we were distributed before it was cool). Flexible Work Arrangements. Free Telehealth and Telemental Health For All Employees. Employee Networking and Events. Community Network Groups (women’s, PRIDE, culture). Meaningful Perks and Rewards. Learning and Development Opportunities. Pet Insurance. \u003C/p>\\n\\n\u003Cp>\u003Cstrong>A Naverick’s DNA: \u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.\u003C/li>\\n\u003Cli>We practice straight talk and listen generously to each other with empathy. We value different opinions and point of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.\u003C/li>\\n\u003Cli>We hold ourselves accountable for delivering results. We choose to not to be a victim of circumstance. We make decisions & take responsibility so that we can act & support each other, rather than adopting defensive, and “finger pointing” behaviors.\u003C/li>\\n\u003Cli>As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.\u003C/li>\\n\u003C/ul>\\n\\n\u003Cp>\u003Cstrong>If you are based in California, we encourage you to read our privacy notice for  California residents linked\u003C/strong> here\u003Cstrong>.\u003C/strong>\u003C/p>\",\"datePosted\":\"2026-04-24T18:30:15.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Nav Inc.\",\"sameAs\":\"http://www.nav.com/?utm_source=Nav_LI&utm_medium=Social_Media\",\"logo\":\"https://logo.clearbit.com/nav.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Nav Inc.\",\"value\":\"139edc0026d042ebad87454feaf44ff1794612b4b2a0a51d9a957dfb55bcc766\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Canada\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CA\"}}}",{"id":2390,"slug":2391,"title":2392,"companyname":2393,"companylogo":2394,"companyIndustry":187,"city":2395,"country":88,"remote":15,"employmentType":2396,"department":18,"content_html":2397,"content_text":2398,"years":21,"createdAt":2368,"updatedAtISO":2369,"postedAtISO":2399,"hasSalary":15,"salaryMin":2400,"salaryMax":2401,"currency":25,"schema":2402},"762070ab08e9b33039ebbbbc4b6f4b2df7091ab925ab8dd540e3b3508d51d249","senior-manager-us-crm-at-pfizer-fe9600b61a","Senior Manager, US CRM","Pfizer","https://logo.clearbit.com/pfizer.com","4 Locations",[17],"\u003Cp>Pfizer’s Customer Relationship Management (CRM) and Audience Center of Excellence enable and drive a \u003Cb>new standard for health care provider (HCP), consumer, and patient engagement\u003C/b> in pharma. This team, part of the Chief Marketing Office (CMO), partners with cross-functional leaders to collaborate and \u003Cb>redefine our omni-channel engagement strategies\u003C/b> and provide exceptionally timely, differentiated, and relevant messages that drive \u003Cb>deeper relationships and support\u003C/b> across inbound and outbound consumer, patient and HCP experiences to positively impact health outcomes both in the US and Internationally.\u003C/p>\u003Cp>The \u003Cb>Senior Manager, US CRM \u003C/b>role is responsible for delivering a world class, direct response strategies and tactics. This role will partner with product/brand marketing teams to translate their respective marketing objectives and strategies into the CRM channel strategy, including email, direct mail, and SMS among other channels. This role blends creativity with data‑driven execution, leveraging segmentation, automation, and personalization to deliver impactful communications. The role will leverage AI tools to improve efficiency and efficacy to deliver omnichannel campaigns across paid, owned, and earned media.\u003C/p>\u003Cp>Success in this role will include the successful scaling of proven disruptive innovation.\u003C/p>\u003Cul>\u003Cli>\u003Cp>Drive CRM strategies and priorities to ensure success in developing deeper relationships with key targets for key brands.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with a broad range of commercial brand teams and cross-functional partners involved with the development, execution, analysis and actionable insights of CRM-related strategies and activities. Partner with marketing / commercial, Operations, MAR TECH and analytics teams to:\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with product/brand marketing, analytics, paid media, and digital to create data-driven omni-channel communication and experiences based upon the target’s individual needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Optimize KPIs across journey planning, activation, measurement and optimization, including volumes and prescribing mix\u003C/p>\u003C/li>\u003Cli>\u003Cp>Apply scaled insights and CRM execution across the adoption path\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify experience friction points across omnichannel journeys and assess where CRM can play a role to increase engagement, conversion and Lifetime Value (LTV)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Audit existing lifecycle content types & content quality to identify gaps and opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop CRM segment level content strategy, touch point message maps and creative briefs for CRM campaign programs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead creative best practices for modular email design, SMS, MMS, Direct Mail, website CRM 1P & 0P data registration pages\u003C/p>\u003C/li>\u003Cli>\u003Cp>Initiate CRM campaign deployment requests, tag reporting meta data, track and manage campaign status via CRM Operations project execution systems\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop, vet and align on CRM campaign feasibility technical requirements and BRD\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participate in all cross functional CRM project status meetings, leading the CRM channel tactics agenda and next steps\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage relationships with internal cross-functional colleagues and external agencies to leverage their expertise and ensure successful execution of CRM initiatives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Act as a key enabler in building a strong culture and driving the Chief Marketing Office’s disruptive innovation agenda\u003C/p>\u003C/li>\u003Cli>\u003Cp>Stay informed about industry trends and emerging CRM technologies, proactively identifying opportunities for innovation and growth\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate closely with stakeholders within the Chief Marketing Office organization and other organizations within Pfizer, including:\u003C/p>\u003C/li>\u003Cli>\u003Cp>Commercial Analytics to define the modeling and audience strategy to optimize reporting, performance analytics and precision marketing\u003C/p>\u003C/li>\u003Cli>\u003Cp>CRM marketing team to ensure tools deliver needed capability for CRM success to ensure tools deliver needed capability for CRM success\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>BASIC QUALIFICATIONS\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor’s degree with 7+ years of relevant experience\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong knowledge of CRM principles, strategies, and best practices, with a focus on customer segmentation and personalization\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with end-to-end designing and executing CRM campaigns including customer journeys, behavioral/clinical/claims based triggered programs, progressive profiling, life cycle marketing, dynamic modular personalization, next best message, next best action, batch campaigns, and new product introductions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience testing and optimizing campaigns over time to maximize response rates and ROI\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Demonstrate a human-centered mindset – being obsessed with the customer\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Willingness to experiment, and comfortable creating a ‘fail fast, learn fast’ culture\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Courage to provide objective opinions, especially when evaluating go/no-go innovation decisions\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience partnering closely with Medical, Legal, Regulatory and Compliance to execute campaigns within guidelines \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Prior success navigating large matrixed organization and collaborating across multiple, diverse stakeholders to drive results\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Lead cross-functional and cross-business projects and initiatives, identifying risks and removing roadblocks to enable teams to achieve successful delivery\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrate a breadth of diverse leadership experiences and capabilities including: the ability to effectively influence senior leaders and colleagues at all levels of the organization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated business acumen, strong analytical skills, strategic mindset and conceptual problem-solving skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Self-motivated with demonstrated ability to thrive under\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong collaboration and communications skills; outstanding writing and presentation skills; strong project, ability to influence without authority, time management and organizational skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong email modular design system, Excel, Tableau, Power point skills\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Role model for the Pfizer Values (Courage, Excellence, Equity, Joy)\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable working and performing within emerging, evolving and ambiguous environments\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PREFERRED QUALIFICATIONS\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>General knowledge of the pharmaceutical industry and healthcare environment\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Experience launching disruptive innovation in a customer-centric industry\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Salesforce Marketing Cloud Platform Certified\u003C/p>\u003C/li>\u003Cli>\u003Cp>Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Additional Job Information:\u003C/b>\u003C/p>\u003Cp>Locations: Any Pfizer US Commercial Site - Collegeville, PA; New York, NY; Lake Forest, IL; Tampa, FL\u003C/p>\u003Cp>Work Location Assignment: Hybrid\u003C/p>\u003Cp>#LI-PFE\u003C/p>
The annual base salary for this position ranges from $124,400.00 to $207,400.00.* In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.  Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

* The annual base salary for this position in Tampa, FL ranges from $111,900.00 to $186,500.00.

\u003Cp>Relocation assistance may be available based on business needs and/or eligibility.\u003C/p>
\u003Cp>Candidates must be authorized to be employed in the U.S. by any employer.\u003C/p>\u003Cp>U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.\u003C/p>
\u003Cp>\u003Cspan>\u003Cspan>\u003Cb>Sunshine Act\u003C/b>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.\u003C/span>\u003C/span>\u003C/p>
\u003Cp>\u003Cspan>\u003Cspan>\u003Cb>EEO & Employment Eligibility\u003C/b>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States. \u003C/span>\u003C/span>\u003C/p>\u003Cp>Pfizer endeavors to make\u003Cspan> \u003C/span>www.pfizer.com/careers\u003Cspan> \u003C/span>accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email\u003Cspan> \u003C/span>disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.\u003C/p>
Marketing and Market Research
","Pfizer’s Customer Relationship Management (CRM) and Audience Center of Excellence enable and drive a new standard for health care provider (HCP), consumer, and patient engagement in pharma. This team, part of the Chief Marketing Office (CMO), partners with cross-functional leaders to collaborate and redefine our omni-channel engagement strategies and provide exceptionally timely, differentiated, and relevant messages that drive deeper relationships and support across inbound and outbound consumer, patient and HCP experiences to positively impact health outcomes both in the US and Internationally.The Senior Manager, US CRM role is responsible for delivering a world class, direct response strategies and tactics. This role will partner with product/brand marketing teams to translate their respective marketing objectives and strategies into the CRM channel strategy, including email, direct mail, and SMS among other channels. This role blends creativity with data‑driven execution, leveraging segmentation, automation, and personalization to deliver impactful communications. The role will leverage AI tools to improve efficiency and efficacy to deliver omnichannel campaigns across paid, owned, and earned media.Success in this role will include the successful scaling of proven disruptive innovation.Drive CRM strategies and priorities to ensure success in developing deeper relationships with key targets for key brands.Collaborate with a broad range of commercial brand teams and cross-functional partners involved with the development, execution, analysis and actionable insights of CRM-related strategies and activities. Partner with marketing / commercial, Operations, MAR TECH and analytics teams to:Partner with product/brand marketing, analytics, paid media, and digital to create data-driven omni-channel communication and experiences based upon the target’s individual needsOptimize KPIs across journey planning, activation, measurement and optimization, including volumes and prescribing mixApply scaled insights and CRM execution across the adoption pathIdentify experience friction points across omnichannel journeys and assess where CRM can play a role to increase engagement, conversion and Lifetime Value (LTV)Audit existing lifecycle content types & content quality to identify gaps and opportunitiesDevelop CRM segment level content strategy, touch point message maps and creative briefs for CRM campaign programsLead creative best practices for modular email design, SMS, MMS, Direct Mail, website CRM 1P & 0P data registration pagesInitiate CRM campaign deployment requests, tag reporting meta data, track and manage campaign status via CRM Operations project execution systemsDevelop, vet and align on CRM campaign feasibility technical requirements and BRDParticipate in all cross functional CRM project status meetings, leading the CRM channel tactics agenda and next stepsManage relationships with internal cross-functional colleagues and external agencies to leverage their expertise and ensure successful execution of CRM initiativesAct as a key enabler in building a strong culture and driving the Chief Marketing Office’s disruptive innovation agendaStay informed about industry trends and emerging CRM technologies, proactively identifying opportunities for innovation and growthCollaborate closely with stakeholders within the Chief Marketing Office organization and other organizations within Pfizer, including:Commercial Analytics to define the modeling and audience strategy to optimize reporting, performance analytics and precision marketingCRM marketing team to ensure tools deliver needed capability for CRM success to ensure tools deliver needed capability for CRM successBASIC QUALIFICATIONSBachelor’s degree with 7+ years of relevant experienceStrong knowledge of CRM principles, strategies, and best practices, with a focus on customer segmentation and personalizationExperience with end-to-end designing and executing CRM campaigns including customer journeys, behavioral/clinical/claims based triggered programs, progressive profiling, life cycle marketing, dynamic modular personalization, next best message, next best action, batch campaigns, and new product introductionsExperience testing and optimizing campaigns over time to maximize response rates and ROIDemonstrate a human-centered mindset – being obsessed with the customerWillingness to experiment, and comfortable creating a ‘fail fast, learn fast’ cultureCourage to provide objective opinions, especially when evaluating go/no-go innovation decisionsExperience partnering closely with Medical, Legal, Regulatory and Compliance to execute campaigns within guidelines Prior success navigating large matrixed organization and collaborating across multiple, diverse stakeholders to drive resultsLead cross-functional and cross-business projects and initiatives, identifying risks and removing roadblocks to enable teams to achieve successful deliveryDemonstrate a breadth of diverse leadership experiences and capabilities including: the ability to effectively influence senior leaders and colleagues at all levels of the organizationDemonstrated business acumen, strong analytical skills, strategic mindset and conceptual problem-solving skillsSelf-motivated with demonstrated ability to thrive underStrong collaboration and communications skills; outstanding writing and presentation skills; strong project, ability to influence without authority, time management and organizational skillsStrong email modular design system, Excel, Tableau, Power point skillsRole model for the Pfizer Values (Courage, Excellence, Equity, Joy)Comfortable working and performing within emerging, evolving and ambiguous environmentsPREFERRED QUALIFICATIONSGeneral knowledge of the pharmaceutical industry and healthcare environmentExperience launching disruptive innovation in a customer-centric industrySalesforce Marketing Cloud Platform CertifiedCandidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.Additional Job Information:Locations: Any Pfizer US Commercial Site - Collegeville, PA; New York, NY; Lake Forest, IL; Tampa, FLWork Location Assignment: Hybrid#LI-PFE
The annual base salary for this position ranges from $124,400.00 to $207,400.00.* In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.  Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

* The annual base salary for this position in Tampa, FL ranges from $111,900.00 to $186,500.00.

Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine ActPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Marketing and Market Research
","2026-04-30T03:26:14.000Z",124400,207400,{"jsonldValid":15,"jsonld":88},{"id":2404,"slug":2405,"title":2406,"companyname":2407,"companylogo":2408,"companyTagline":2409,"companyIndustry":2410,"city":2411,"country":2412,"remote":15,"employmentType":2413,"department":18,"content_html":2414,"content_text":2415,"years":21,"createdAt":2416,"updatedAtISO":2417,"postedAtISO":2418,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":399,"schema":2419},"1eaee0b21fc3bbc78693869d86f33123a4c3c1f7a1673beef3e7965b2f81736a","crm-and-loyalty-manager-at-unibail-rodamco-westfield-fb57bf48c6","CRM & Loyalty Manager","Unibail-Rodamco-Westfield","https://logo.clearbit.com/urw.com","Creating sustainable places that Reinvent Being Together","Real Estate","URW France Headquarters (Paris 16ème)","France",[17],"\u003Cp>\u003Cb>Unibail-Rodamco-Westfield\u003C/b> develops and operates a portfolio of sustainable, premium, mixed-use real estate assets in the most dynamic cities in Europe and the United States.\u003C/p>\u003Cp>\u003Cb>Reinvent Being Together\u003C/b>: Driven by our purpose, we are committed to accelerating urban regeneration and rethinking how we live together in cities by creating and operating sustainable and unique places that reinvent togetherness. We imagine differentiated and inspiring experiences at the heart of our destinations, creating new opportunities for exchange and connection between our visitors and brands.\u003C/p>\u003Cp>\u003Cb>A Sustainable Approach\u003C/b>: Sustainability is at the core of our business. As a leader in our sector, we are determined to continue actively contributing to the environmental transition of cities towards carbon neutrality.\u003C/p>\u003Cp>\u003Cb>Together at URW\u003C/b>: The Group's 1,200 employees work together to imagine and operate sustainable destinations that are user-centric and act as catalysts for the vitality of the territories in which they are located.\u003C/p>\u003Cp>\u003Cb>Context\u003C/b>\u003C/p>\u003Cp>Within the Marketing Department, the CRM & Loyalty team takes part into the Group strategy to build business value around our visitors, in order to generate uplift for our shopping malls footfall and develop new opportunities for our business partners (retailers/brands).\u003Cbr>\u003Cbr>Reporting directly to the Head of Customer Engagement, \u003Cb>the CRM & Loyalty Content Manager (H/F) will participate in shaping the loyalty value proposition and own its activation, content approach and performance animation across markets.\u003C/b>\u003Cbr> \u003C/p>\u003Cp>\u003Cb>In this role, your main missions are:\u003C/b>\u003Cbr> \u003C/p>\u003Cp>\u003Cb>1. Contribute to the Loyalty Programme Value Proposition\u003C/b>\u003C/p>\u003Cul>\u003Cli>Collaborate with the Head of Customer Engagement and external partners (consulting agency) on the definition and rollout of the new loyalty programme model.\u003C/li>\u003Cli>Participate in the framing of the Coalition Loyalty Programme: Lead and manage partner ecosystem, benefit structures, and market rollout coordination.\u003C/li>\u003Cli>Lead and develop the Cashback programme (payments partnerships): operational deployment, partner follow-up and performance tracking.\u003C/li>\u003Cli>Lead Data Monetisation initiatives linked to the loyalty programme, in collaboration with Westfield Rise.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>2. Drive Loyalty Animation Across Markets\u003C/b>\u003C/p>\u003Cul>\u003Cli>Ensure the loyalty programme is consistently deployed and animated across all 12 markets — aligning national and local teams on programme standards, benefits, and activation plans.\u003C/li>\u003Cli>Review and validate loyalty advantages for key services (smart parking, e-gift card, indoor mapping, CSR) to ensure consistency across countries.\u003C/li>\u003Cli>Challenge the quantity and quality of retailer offers within the programme.\u003C/li>\u003Cli>Maintain close collaboration with local marketing teams to adapt programme activation to market specificities while protecting Group standards.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>3. Develop the Tactical Activation Plan & Gamification\u003C/b>\u003C/p>\u003Cul>\u003Cli>Build and execute the seasonal activation calendar for key retail moments (Christmas, Black Friday, Valentine's Day) to drive footfall and loyalty engagement.\u003C/li>\u003Cli>Design and deploy digital activations and in-situ treasure hunt mechanics across shopping centres — combining gamification, storytelling and 360° communication assets.\u003C/li>\u003Cli>Negotiate premium deals with brand and retail partners in collaboration with Westfield Rise and coordinate activation reporting.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>4. Build & Own the Loyalty Dashboard\u003C/b>\u003C/p>\u003Cul>\u003Cli>Define and follow the Group loyalty performance framework: KPIs, measurement methodology and reporting standards.\u003C/li>\u003Cli>Build and maintain the loyalty dashboard — providing senior stakeholders with a clear, consolidated view of programme performance across markets.\u003C/li>\u003Cli>Translate performance insights into actionable recommendations for the team and local markets.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>5. Uplift CRM Content & Automated Journeys\u003C/b> \u003Cb>& Digital Touchpoints\u003C/b>\u003C/p>\u003Cul>\u003Cli>Assist and coordinate the launch of the new loyalty programme, the deployment of a new CRM stack, and the strengthening of group governance\u003C/li>\u003Cli>Update content (visuals and editorial line) of automated email and push journeys in line with brand guidelines.\u003C/li>\u003Cli>Assess local content and provide guidelines to regional teams to ensure consistency with the brand platform.\u003C/li>\u003Cli>Collaborate with Digital Product and local teams to ensure a consistent 360° user experience across online touchpoints (landing pages, hero banners, bot etc.) and in-mall assets — aligning CRM content with the broader brand and loyalty experience.\"\u003C/li>\u003C/ul>\u003Cp>🚩\u003Cb>Why join us?\u003C/b>\u003C/p>\u003Cul>\u003Cli>Be at the heart of the excellence of a CAC 40-listed group on a human scale.\u003C/li>\u003Cli>Work with dynamic teams across the Group (in Europe and the US).\u003C/li>\u003Cli>Be surrounded by passionate and exciting people with a bold vision willing to change the way we work.\u003C/li>\u003Cli>Opportunities for professional development and continuing education and trainings.\u003C/li>\u003C/ul>\u003Cp>🚩\u003Cb>What are we looking for?\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor's degree or equivalent in Marketing, Communications or Business.\u003C/li>\u003Cli>5–8 years' experience in Loyalty, CRM or Brand Marketing, with a proven track record in a multi-country or multi-stakeholder environment.\u003C/li>\u003Cli>Experience designing or animating loyalty programmes and tactical activations — ideally in retail, hospitality or a consumer-facing brand. Experience with coalition or cashback mechanics is a strong plus.\u003C/li>\u003Cli>Strong project management skills: comfortable running multiple workstreams across markets and stakeholders simultaneously.\u003C/li>\u003Cli>Analytical mindset: able to read loyalty KPIs and performance data to drive decisions.\u003C/li>\u003Cli>Creative sensibility: capable of developing compelling activation concepts, storytelling and partner-facing materials.\u003C/li>\u003Cli>Excellent written and spoken English.\u003C/li>\u003Cli>High autonomy, initiative and professional integrity. Strong interpersonal skills — able to influence without direct authority.\u003C/li>\u003C/ul>\u003Cp>♦️\u003Cb>Our Benefits\u003C/b>\u003C/p>\u003Cp>\u003Cb>Compensation:\u003C/b>\u003C/p>\u003Cp>Attractive fixed salary over 13 months + Annual performance-based bonus + Profit-sharing scheme.\u003C/p>\u003Cp>\u003Cb>Transport: \u003C/b>Betterway mobility options (100% reimbursement of the Navigo pass or €700 if you choose an electric mobility solution), plus a green mobility offer (fleet of electric bikes).\u003C/p>\u003Cp>\u003Cb>Health: \u003C/b>Excellent health insurance with supplementary coverage included for €1, and life/disability insurance.\u003C/p>\u003Cp>\u003Cb>Food & Meals: \u003C/b>Meal voucher card and/or access to the company restaurant (100% fresh and seasonal ingredients guaranteed).\u003C/p>\u003Cp>\u003Cb>Paid Leave: \u003C/b>30 days of paid vacation.\u003C/p>\u003Cp>\u003Cb>Training:\u003C/b> Develop your skills through our URW Academy.\u003C/p>\u003Cp>\u003Cb>Social & Environmental Responsibility\u003C/b>\u003C/p>\u003Cp>\u003Cb>Community Days: \u003C/b>1 mandatory day of volunteering for all employees, with a choice among 4 high‑impact social and/or environmental missions.\u003C/p>\u003Cp>\u003Cb>Parenthood: \u003C/b>A comprehensive parental policy including :\u003C/p>\u003Cul>\u003Cli>A partnership with Babilou to provide nursery spots and coaching support\u003C/li>\u003Cli>Possibility to return to work at 80% (4‑day week) with \u003Cb>100% pay\u003C/b> during the month following parental leave\u003C/li>\u003Cli>School first‑day leave offered\u003C/li>\u003Cli>Between 6 and 12 days of sick‑child leave\u003C/li>\u003C/ul>\u003Cp>♦️\u003Cb>What matters to us\u003C/b>\u003C/p>\u003Cp>What counts for us is welcoming committed and passionate personalities, able to instil positive energy around them and ready to grow within a large international group. We offer our employees a collaborative, innovative, success-oriented culture that creates unique opportunities for development. We strive for excellence, and our culture encourages the autonomy, innovation, and collective intelligence of our employees. If you are looking for intellectually stimulating and empowering missions, promoting teamwork and daily challenges, do not hesitate to apply!\u003C/p>\u003Cp>Unibail-Rodamco-Westfield promotes equal opportunities, as well as diversity of profiles, experiences, and skills. We believe that diversity plays an important role in our company’s success, and we are committed to creating an environment that respects, values, celebrates, and makes the best of individual differences. As a signatory to the diversity charter, Unibail-Rodamco-Westfield is committed to evaluating each new application without discrimination based on disability, age, gender, origin, religion, sexual orientation, or any other feature protected by law.\u003C/p>","Unibail-Rodamco-Westfield develops and operates a portfolio of sustainable, premium, mixed-use real estate assets in the most dynamic cities in Europe and the United States.Reinvent Being Together: Driven by our purpose, we are committed to accelerating urban regeneration and rethinking how we live together in cities by creating and operating sustainable and unique places that reinvent togetherness. We imagine differentiated and inspiring experiences at the heart of our destinations, creating new opportunities for exchange and connection between our visitors and brands.A Sustainable Approach: Sustainability is at the core of our business. As a leader in our sector, we are determined to continue actively contributing to the environmental transition of cities towards carbon neutrality.Together at URW: The Group's 1,200 employees work together to imagine and operate sustainable destinations that are user-centric and act as catalysts for the vitality of the territories in which they are located.ContextWithin the Marketing Department, the CRM & Loyalty team takes part into the Group strategy to build business value around our visitors, in order to generate uplift for our shopping malls footfall and develop new opportunities for our business partners (retailers/brands).Reporting directly to the Head of Customer Engagement, the CRM & Loyalty Content Manager (H/F) will participate in shaping the loyalty value proposition and own its activation, content approach and performance animation across markets. In this role, your main missions are: 1. Contribute to the Loyalty Programme Value PropositionCollaborate with the Head of Customer Engagement and external partners (consulting agency) on the definition and rollout of the new loyalty programme model.Participate in the framing of the Coalition Loyalty Programme: Lead and manage partner ecosystem, benefit structures, and market rollout coordination.Lead and develop the Cashback programme (payments partnerships): operational deployment, partner follow-up and performance tracking.Lead Data Monetisation initiatives linked to the loyalty programme, in collaboration with Westfield Rise.2. Drive Loyalty Animation Across MarketsEnsure the loyalty programme is consistently deployed and animated across all 12 markets — aligning national and local teams on programme standards, benefits, and activation plans.Review and validate loyalty advantages for key services (smart parking, e-gift card, indoor mapping, CSR) to ensure consistency across countries.Challenge the quantity and quality of retailer offers within the programme.Maintain close collaboration with local marketing teams to adapt programme activation to market specificities while protecting Group standards.3. Develop the Tactical Activation Plan & GamificationBuild and execute the seasonal activation calendar for key retail moments (Christmas, Black Friday, Valentine's Day) to drive footfall and loyalty engagement.Design and deploy digital activations and in-situ treasure hunt mechanics across shopping centres — combining gamification, storytelling and 360° communication assets.Negotiate premium deals with brand and retail partners in collaboration with Westfield Rise and coordinate activation reporting.4. Build & Own the Loyalty DashboardDefine and follow the Group loyalty performance framework: KPIs, measurement methodology and reporting standards.Build and maintain the loyalty dashboard — providing senior stakeholders with a clear, consolidated view of programme performance across markets.Translate performance insights into actionable recommendations for the team and local markets.5. Uplift CRM Content & Automated Journeys & Digital TouchpointsAssist and coordinate the launch of the new loyalty programme, the deployment of a new CRM stack, and the strengthening of group governanceUpdate content (visuals and editorial line) of automated email and push journeys in line with brand guidelines.Assess local content and provide guidelines to regional teams to ensure consistency with the brand platform.Collaborate with Digital Product and local teams to ensure a consistent 360° user experience across online touchpoints (landing pages, hero banners, bot etc.) and in-mall assets — aligning CRM content with the broader brand and loyalty experience.\"🚩Why join us?Be at the heart of the excellence of a CAC 40-listed group on a human scale.Work with dynamic teams across the Group (in Europe and the US).Be surrounded by passionate and exciting people with a bold vision willing to change the way we work.Opportunities for professional development and continuing education and trainings.🚩What are we looking for?Bachelor's degree or equivalent in Marketing, Communications or Business.5–8 years' experience in Loyalty, CRM or Brand Marketing, with a proven track record in a multi-country or multi-stakeholder environment.Experience designing or animating loyalty programmes and tactical activations — ideally in retail, hospitality or a consumer-facing brand. Experience with coalition or cashback mechanics is a strong plus.Strong project management skills: comfortable running multiple workstreams across markets and stakeholders simultaneously.Analytical mindset: able to read loyalty KPIs and performance data to drive decisions.Creative sensibility: capable of developing compelling activation concepts, storytelling and partner-facing materials.Excellent written and spoken English.High autonomy, initiative and professional integrity. Strong interpersonal skills — able to influence without direct authority.♦️Our BenefitsCompensation:Attractive fixed salary over 13 months + Annual performance-based bonus + Profit-sharing scheme.Transport: Betterway mobility options (100% reimbursement of the Navigo pass or €700 if you choose an electric mobility solution), plus a green mobility offer (fleet of electric bikes).Health: Excellent health insurance with supplementary coverage included for €1, and life/disability insurance.Food & Meals: Meal voucher card and/or access to the company restaurant (100% fresh and seasonal ingredients guaranteed).Paid Leave: 30 days of paid vacation.Training: Develop your skills through our URW Academy.Social & Environmental ResponsibilityCommunity Days: 1 mandatory day of volunteering for all employees, with a choice among 4 high‑impact social and/or environmental missions.Parenthood: A comprehensive parental policy including :A partnership with Babilou to provide nursery spots and coaching supportPossibility to return to work at 80% (4‑day week) with 100% pay during the month following parental leaveSchool first‑day leave offeredBetween 6 and 12 days of sick‑child leave♦️What matters to usWhat counts for us is welcoming committed and passionate personalities, able to instil positive energy around them and ready to grow within a large international group. We offer our employees a collaborative, innovative, success-oriented culture that creates unique opportunities for development. We strive for excellence, and our culture encourages the autonomy, innovation, and collective intelligence of our employees. If you are looking for intellectually stimulating and empowering missions, promoting teamwork and daily challenges, do not hesitate to apply!Unibail-Rodamco-Westfield promotes equal opportunities, as well as diversity of profiles, experiences, and skills. We believe that diversity plays an important role in our company’s success, and we are committed to creating an environment that respects, values, celebrates, and makes the best of individual differences. As a signatory to the diversity charter, Unibail-Rodamco-Westfield is committed to evaluating each new application without discrimination based on disability, age, gender, origin, religion, sexual orientation, or any other feature protected by law.",1777476539000,"2026-04-29 17:29:41","2026-04-29T15:29:41.000Z",{"jsonldValid":27,"jsonld":2420},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM & Loyalty Manager\",\"description\":\"\u003Cp>\u003Cb>Unibail-Rodamco-Westfield\u003C/b> develops and operates a portfolio of sustainable, premium, mixed-use real estate assets in the most dynamic cities in Europe and the United States.\u003C/p>\u003Cp>\u003Cb>Reinvent Being Together\u003C/b>: Driven by our purpose, we are committed to accelerating urban regeneration and rethinking how we live together in cities by creating and operating sustainable and unique places that reinvent togetherness. We imagine differentiated and inspiring experiences at the heart of our destinations, creating new opportunities for exchange and connection between our visitors and brands.\u003C/p>\u003Cp>\u003Cb>A Sustainable Approach\u003C/b>: Sustainability is at the core of our business. As a leader in our sector, we are determined to continue actively contributing to the environmental transition of cities towards carbon neutrality.\u003C/p>\u003Cp>\u003Cb>Together at URW\u003C/b>: The Group's 1,200 employees work together to imagine and operate sustainable destinations that are user-centric and act as catalysts for the vitality of the territories in which they are located.\u003C/p>\u003Cp>\u003Cb>Context\u003C/b>\u003C/p>\u003Cp>Within the Marketing Department, the CRM & Loyalty team takes part into the Group strategy to build business value around our visitors, in order to generate uplift for our shopping malls footfall and develop new opportunities for our business partners (retailers/brands).\u003Cbr>\u003Cbr>Reporting directly to the Head of Customer Engagement, \u003Cb>the CRM & Loyalty Content Manager (H/F) will participate in shaping the loyalty value proposition and own its activation, content approach and performance animation across markets.\u003C/b>\u003Cbr> \u003C/p>\u003Cp>\u003Cb>In this role, your main missions are:\u003C/b>\u003Cbr> \u003C/p>\u003Cp>\u003Cb>1. Contribute to the Loyalty Programme Value Proposition\u003C/b>\u003C/p>\u003Cul>\u003Cli>Collaborate with the Head of Customer Engagement and external partners (consulting agency) on the definition and rollout of the new loyalty programme model.\u003C/li>\u003Cli>Participate in the framing of the Coalition Loyalty Programme: Lead and manage partner ecosystem, benefit structures, and market rollout coordination.\u003C/li>\u003Cli>Lead and develop the Cashback programme (payments partnerships): operational deployment, partner follow-up and performance tracking.\u003C/li>\u003Cli>Lead Data Monetisation initiatives linked to the loyalty programme, in collaboration with Westfield Rise.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>2. Drive Loyalty Animation Across Markets\u003C/b>\u003C/p>\u003Cul>\u003Cli>Ensure the loyalty programme is consistently deployed and animated across all 12 markets — aligning national and local teams on programme standards, benefits, and activation plans.\u003C/li>\u003Cli>Review and validate loyalty advantages for key services (smart parking, e-gift card, indoor mapping, CSR) to ensure consistency across countries.\u003C/li>\u003Cli>Challenge the quantity and quality of retailer offers within the programme.\u003C/li>\u003Cli>Maintain close collaboration with local marketing teams to adapt programme activation to market specificities while protecting Group standards.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>3. Develop the Tactical Activation Plan & Gamification\u003C/b>\u003C/p>\u003Cul>\u003Cli>Build and execute the seasonal activation calendar for key retail moments (Christmas, Black Friday, Valentine's Day) to drive footfall and loyalty engagement.\u003C/li>\u003Cli>Design and deploy digital activations and in-situ treasure hunt mechanics across shopping centres — combining gamification, storytelling and 360° communication assets.\u003C/li>\u003Cli>Negotiate premium deals with brand and retail partners in collaboration with Westfield Rise and coordinate activation reporting.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>4. Build & Own the Loyalty Dashboard\u003C/b>\u003C/p>\u003Cul>\u003Cli>Define and follow the Group loyalty performance framework: KPIs, measurement methodology and reporting standards.\u003C/li>\u003Cli>Build and maintain the loyalty dashboard — providing senior stakeholders with a clear, consolidated view of programme performance across markets.\u003C/li>\u003Cli>Translate performance insights into actionable recommendations for the team and local markets.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>5. Uplift CRM Content & Automated Journeys\u003C/b> \u003Cb>& Digital Touchpoints\u003C/b>\u003C/p>\u003Cul>\u003Cli>Assist and coordinate the launch of the new loyalty programme, the deployment of a new CRM stack, and the strengthening of group governance\u003C/li>\u003Cli>Update content (visuals and editorial line) of automated email and push journeys in line with brand guidelines.\u003C/li>\u003Cli>Assess local content and provide guidelines to regional teams to ensure consistency with the brand platform.\u003C/li>\u003Cli>Collaborate with Digital Product and local teams to ensure a consistent 360° user experience across online touchpoints (landing pages, hero banners, bot etc.) and in-mall assets — aligning CRM content with the broader brand and loyalty experience.\\\"\u003C/li>\u003C/ul>\u003Cp>🚩\u003Cb>Why join us?\u003C/b>\u003C/p>\u003Cul>\u003Cli>Be at the heart of the excellence of a CAC 40-listed group on a human scale.\u003C/li>\u003Cli>Work with dynamic teams across the Group (in Europe and the US).\u003C/li>\u003Cli>Be surrounded by passionate and exciting people with a bold vision willing to change the way we work.\u003C/li>\u003Cli>Opportunities for professional development and continuing education and trainings.\u003C/li>\u003C/ul>\u003Cp>🚩\u003Cb>What are we looking for?\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor's degree or equivalent in Marketing, Communications or Business.\u003C/li>\u003Cli>5–8 years' experience in Loyalty, CRM or Brand Marketing, with a proven track record in a multi-country or multi-stakeholder environment.\u003C/li>\u003Cli>Experience designing or animating loyalty programmes and tactical activations — ideally in retail, hospitality or a consumer-facing brand. Experience with coalition or cashback mechanics is a strong plus.\u003C/li>\u003Cli>Strong project management skills: comfortable running multiple workstreams across markets and stakeholders simultaneously.\u003C/li>\u003Cli>Analytical mindset: able to read loyalty KPIs and performance data to drive decisions.\u003C/li>\u003Cli>Creative sensibility: capable of developing compelling activation concepts, storytelling and partner-facing materials.\u003C/li>\u003Cli>Excellent written and spoken English.\u003C/li>\u003Cli>High autonomy, initiative and professional integrity. Strong interpersonal skills — able to influence without direct authority.\u003C/li>\u003C/ul>\u003Cp>♦️\u003Cb>Our Benefits\u003C/b>\u003C/p>\u003Cp>\u003Cb>Compensation:\u003C/b>\u003C/p>\u003Cp>Attractive fixed salary over 13 months + Annual performance-based bonus + Profit-sharing scheme.\u003C/p>\u003Cp>\u003Cb>Transport: \u003C/b>Betterway mobility options (100% reimbursement of the Navigo pass or €700 if you choose an electric mobility solution), plus a green mobility offer (fleet of electric bikes).\u003C/p>\u003Cp>\u003Cb>Health: \u003C/b>Excellent health insurance with supplementary coverage included for €1, and life/disability insurance.\u003C/p>\u003Cp>\u003Cb>Food & Meals: \u003C/b>Meal voucher card and/or access to the company restaurant (100% fresh and seasonal ingredients guaranteed).\u003C/p>\u003Cp>\u003Cb>Paid Leave: \u003C/b>30 days of paid vacation.\u003C/p>\u003Cp>\u003Cb>Training:\u003C/b> Develop your skills through our URW Academy.\u003C/p>\u003Cp>\u003Cb>Social & Environmental Responsibility\u003C/b>\u003C/p>\u003Cp>\u003Cb>Community Days: \u003C/b>1 mandatory day of volunteering for all employees, with a choice among 4 high‑impact social and/or environmental missions.\u003C/p>\u003Cp>\u003Cb>Parenthood: \u003C/b>A comprehensive parental policy including :\u003C/p>\u003Cul>\u003Cli>A partnership with Babilou to provide nursery spots and coaching support\u003C/li>\u003Cli>Possibility to return to work at 80% (4‑day week) with \u003Cb>100% pay\u003C/b> during the month following parental leave\u003C/li>\u003Cli>School first‑day leave offered\u003C/li>\u003Cli>Between 6 and 12 days of sick‑child leave\u003C/li>\u003C/ul>\u003Cp>♦️\u003Cb>What matters to us\u003C/b>\u003C/p>\u003Cp>What counts for us is welcoming committed and passionate personalities, able to instil positive energy around them and ready to grow within a large international group. We offer our employees a collaborative, innovative, success-oriented culture that creates unique opportunities for development. We strive for excellence, and our culture encourages the autonomy, innovation, and collective intelligence of our employees. If you are looking for intellectually stimulating and empowering missions, promoting teamwork and daily challenges, do not hesitate to apply!\u003C/p>\u003Cp>Unibail-Rodamco-Westfield promotes equal opportunities, as well as diversity of profiles, experiences, and skills. We believe that diversity plays an important role in our company’s success, and we are committed to creating an environment that respects, values, celebrates, and makes the best of individual differences. As a signatory to the diversity charter, Unibail-Rodamco-Westfield is committed to evaluating each new application without discrimination based on disability, age, gender, origin, religion, sexual orientation, or any other feature protected by law.\u003C/p>\",\"datePosted\":\"2026-04-29T15:29:41.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Unibail-Rodamco-Westfield\",\"sameAs\":\"http://www.urw.com\",\"logo\":\"https://logo.clearbit.com/urw.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Unibail-Rodamco-Westfield\",\"value\":\"1eaee0b21fc3bbc78693869d86f33123a4c3c1f7a1673beef3e7965b2f81736a\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"URW France Headquarters (Paris 16ème)\",\"addressCountry\":\"FR\"}}}",{"id":2422,"slug":2423,"title":2424,"companyname":2425,"companylogo":2426,"companyTagline":2427,"companyIndustry":1837,"city":87,"country":88,"remote":15,"employmentType":2428,"department":18,"content_html":2429,"content_text":2430,"years":21,"createdAt":2431,"updatedAtISO":2417,"postedAtISO":2418,"hasSalary":15,"salaryMin":2432,"salaryMax":2433,"currency":25,"schema":2434},"e0c3942c2393dfc5f6495334009e82700bbbaa2212905c00b18b23bd6e0f4a39","clinical-retention-specialist-hybrid-at-insulet-corporation-f9dcd992dc","Clinical Retention Specialist (Hybrid)","Insulet Corporation","https://logo.clearbit.com/insulet.com","Creating a better world through innovative technology that improves the lives of people with diabetes. #Podders",[17],"\u003Cp>As a Clinical Retention Specialist, you will play a crucial role in proactively engaging with our customers to strengthen their relationship with our Omnipod brand, aimed at simplifying life for people managing diabetes. You \u003Cb>will focus on retaining customers by providing outstanding service, addressing concerns,\u003C/b> and ensuring they receive maximum value from our Omnipod products and services.\u003C/p>\u003Cp>\u003Cb>In this role you will be a clinical expert delivering education and training to new and current customers as well as healthcare providers, to drive exceptional patient outcomes\u003C/b>. We are \u003Cb>looking for a collaborative educator who works closely with key stakeholders to support our \u003C/b>customers’ ability to take control of their health and improve their quality of life.\u003C/p>\u003Ch3> \u003Cb>Key Responsibilities\u003C/b>\u003C/h3>\u003Ch3>\u003Cb>Clinical Expertise & Education\u003C/b>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Maintain clinical certifications across all Omnipod products\u003C/b> \u003Cb>to demonstrate a thorough understanding and provide accurate, within-scope information\u003C/b> when responding to customer inquiries or performing product training.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide customers and healthcare providers with education on Omnipod products, including updates, new features, and available resources to support diabetes management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Empower patients to manage their diabetes effectively by explaining device features, functionality, and best practices for optimal everyday use.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Promote \u003C/b>the life-changing benefits of insulin pump therapy \u003Cb>to healthcare providers\u003C/b> to support informed decision-making.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Demonstrate ability to navigate complex customer interactions using evidence-based clinical knowledge and assessment\u003C/b> to address challenges in diabetes management \u003Cb>and explain product operation and use.\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Review and educate on diabetes data management reports within Omnipod platforms to gather insights, assist customers in HCP conversations, and support HCPs with report interpretation and analysis of product-related inquiries.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Identify early signs of disengagement or drop‑off and communicate to customer success team to develop programs to intervene\u003C/p>\u003C/li>\u003Cli>\u003Cp>Troubleshoot barriers to staying on therapy and develop solutions to improve retention\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cb> \u003C/b>\u003C/h3>\u003Ch3>\u003Cb> \u003C/b>\u003C/h3>\u003Ch3>\u003Cb>Customer/HCP Engagement & Retention\u003C/b>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Initiate outbound calls, emails, and other communication methods to new and existing customers to check satisfaction\u003C/b>, address concerns, and ensure they are maximizing the benefits of our products and services.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Deliver product training to Omnipod patients\u003C/b> and support customers post-training via phone calls, virtual sessions, and other communication pathways to ensure retention and successful utilization and optimization of Omnipod products.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support healthcare providers and customers by providing ongoing support, education, troubleshooting, and guidance for successful long-term device usage and adoption of Insulet products.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Champion inspiring patient success stories, leveraging real-world examples to demonstrate the impact of Insulet’s solutions and drive product adoption through clinical selling and retention techniques.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with Clinical Services Managers and field teams to support a seamless path for retention on product.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work closely with Customer Success and Retention teams to identify opportunities to grow the Customer Guided Support Journey and assist in developing resources and email campaigns for ongoing customer support.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Support clinicians using clinical software or digital tools\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analyze usage patterns and identify churn risks\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide workflow optimization guidance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with customer success, data insights, Voice of the Customer, and commercial teams to improve adoption\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Relationship Management & Customer Experience\u003C/b>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Establish and nurture strong, trust-based relationships with customers, listening to their needs and concerns with empathy and professionalism.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Address customer concerns promptly, collaborating with relevant teams to find solutions and deliver a seamless customer experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify opportunities to upsell or cross-sell additional products or services aligned with customer needs and preferences.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Data Analysis & Documentation\u003C/b>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Maintain detailed records of customer interactions and outcomes within Salesforce activities and campaigns, ensuring accurate tracking of feedback and concerns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participate in data analysis to identify patterns and trends that inform retention initiatives and enhance customer success with Omnipod products\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Education & Experience\u003C/u>\u003C/b>\u003C/p>\u003Cp>Minimum Requirements:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor’s degree and a minimum of 3+ years’ experience training and/or managing insulin pump patients.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Experience working directly with Healthcare Providers in a diabetes setting\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Professional up-to-date credentials and/or certifications are mandatory:  i.e., Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN)\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Current Certified Diabetes Care and Education Specialist (CDCES) certification required.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Current certification in Omnipod Product Training\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Must be able to maintain all required licensure for duration of employment.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Experience communicating with a wide range of audiences.\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Preferred Skills & Competencies\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Prior industry/commercial experience strongly preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with virtual or phone based clinical support or other relevant environment a plus.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Knowledge of Data interpretation/engagement metrics\u003C/p>\u003C/li>\u003Cli>\u003Cp>Workflow problem‑solving skills\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Experience providing assessment and troubleshooting via phone, virtual platforms, and email preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional and polished presentation skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent customer service skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong interpersonal communications, both oral and written\u003C/p>\u003C/li>\u003Cli>\u003Cp>Self-starter who needs minimal direction; extremely flexible, with good business acumen\u003C/p>\u003C/li>\u003Cli>\u003Cp>Process-oriented and willing to take on new tasks.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency with computers, including Microsoft Suite and Salesforce\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>Physical Requirements\u003C/u>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Requires sitting and standing associated with a normal office environment.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Manual dexterity is needed for using a calculator and computer keyboard.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>This position is a remote working position, and the working space will have to meet certain requirements (security, etc.)\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Occasional holiday and/or weekend coverage may be necessary\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Workflow problem‑solving skills\u003C/p>\u003C/li>\u003C/ul>\u003Cp>NOTE: \u003Ci>This position is eligible for hybrid working arrangements. #LI-Hybrid\u003C/i>\u003C/p>\u003Cp>Additional Information:\u003C/p>

Compensation & Benefits:

For U.S.-based positions only, the annual base salary range for this role is $79,300.00 - $118,900.00

This position may also be eligible for incentive compensation.

We offer a comprehensive benefits package, including:
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)
• And additional employee wellness programs

Application Details:
This job posting will remain open until the position is filled.
To apply, please visit the Insulet Careers site and submit your application online.

Actual pay depends on skills, experience, and education.\u003Cp>Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.\u003Cbr>\u003Cbr>We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!\u003C/p>\u003Cp>At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\u003C/p>\u003Cp>(Know Your Rights)\u003C/p>","As a Clinical Retention Specialist, you will play a crucial role in proactively engaging with our customers to strengthen their relationship with our Omnipod brand, aimed at simplifying life for people managing diabetes. You will focus on retaining customers by providing outstanding service, addressing concerns, and ensuring they receive maximum value from our Omnipod products and services.In this role you will be a clinical expert delivering education and training to new and current customers as well as healthcare providers, to drive exceptional patient outcomes. We are looking for a collaborative educator who works closely with key stakeholders to support our customers’ ability to take control of their health and improve their quality of life. Key ResponsibilitiesClinical Expertise & EducationMaintain clinical certifications across all Omnipod products to demonstrate a thorough understanding and provide accurate, within-scope information when responding to customer inquiries or performing product training.Provide customers and healthcare providers with education on Omnipod products, including updates, new features, and available resources to support diabetes management.Empower patients to manage their diabetes effectively by explaining device features, functionality, and best practices for optimal everyday use.Promote the life-changing benefits of insulin pump therapy to healthcare providers to support informed decision-making.Demonstrate ability to navigate complex customer interactions using evidence-based clinical knowledge and assessment to address challenges in diabetes management and explain product operation and use.Review and educate on diabetes data management reports within Omnipod platforms to gather insights, assist customers in HCP conversations, and support HCPs with report interpretation and analysis of product-related inquiries.Identify early signs of disengagement or drop‑off and communicate to customer success team to develop programs to interveneTroubleshoot barriers to staying on therapy and develop solutions to improve retention  Customer/HCP Engagement & RetentionInitiate outbound calls, emails, and other communication methods to new and existing customers to check satisfaction, address concerns, and ensure they are maximizing the benefits of our products and services.Deliver product training to Omnipod patients and support customers post-training via phone calls, virtual sessions, and other communication pathways to ensure retention and successful utilization and optimization of Omnipod products.Support healthcare providers and customers by providing ongoing support, education, troubleshooting, and guidance for successful long-term device usage and adoption of Insulet products.Champion inspiring patient success stories, leveraging real-world examples to demonstrate the impact of Insulet’s solutions and drive product adoption through clinical selling and retention techniques.Collaborate with Clinical Services Managers and field teams to support a seamless path for retention on product.Work closely with Customer Success and Retention teams to identify opportunities to grow the Customer Guided Support Journey and assist in developing resources and email campaigns for ongoing customer support.Support clinicians using clinical software or digital toolsAnalyze usage patterns and identify churn risksProvide workflow optimization guidancePartner with customer success, data insights, Voice of the Customer, and commercial teams to improve adoptionRelationship Management & Customer ExperienceEstablish and nurture strong, trust-based relationships with customers, listening to their needs and concerns with empathy and professionalism.Address customer concerns promptly, collaborating with relevant teams to find solutions and deliver a seamless customer experience.Identify opportunities to upsell or cross-sell additional products or services aligned with customer needs and preferences.Data Analysis & DocumentationMaintain detailed records of customer interactions and outcomes within Salesforce activities and campaigns, ensuring accurate tracking of feedback and concerns.Participate in data analysis to identify patterns and trends that inform retention initiatives and enhance customer success with Omnipod productsEducation & ExperienceMinimum Requirements:Bachelor’s degree and a minimum of 3+ years’ experience training and/or managing insulin pump patients.Experience working directly with Healthcare Providers in a diabetes settingProfessional up-to-date credentials and/or certifications are mandatory:  i.e., Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN)Current Certified Diabetes Care and Education Specialist (CDCES) certification required.Current certification in Omnipod Product TrainingMust be able to maintain all required licensure for duration of employment.Experience communicating with a wide range of audiences.Preferred Skills & CompetenciesPrior industry/commercial experience strongly preferred.Experience with virtual or phone based clinical support or other relevant environment a plus.Knowledge of Data interpretation/engagement metricsWorkflow problem‑solving skillsExperience providing assessment and troubleshooting via phone, virtual platforms, and email preferred.Professional and polished presentation skillsExcellent customer service skillsStrong interpersonal communications, both oral and writtenSelf-starter who needs minimal direction; extremely flexible, with good business acumenProcess-oriented and willing to take on new tasks.Proficiency with computers, including Microsoft Suite and SalesforcePhysical RequirementsRequires sitting and standing associated with a normal office environment.Manual dexterity is needed for using a calculator and computer keyboard.This position is a remote working position, and the working space will have to meet certain requirements (security, etc.)Occasional holiday and/or weekend coverage may be necessaryWorkflow problem‑solving skillsNOTE: This position is eligible for hybrid working arrangements. #LI-HybridAdditional Information:

Compensation & Benefits:

For U.S.-based positions only, the annual base salary range for this role is $79,300.00 - $118,900.00

This position may also be eligible for incentive compensation.

We offer a comprehensive benefits package, including:
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)
• And additional employee wellness programs

Application Details:
This job posting will remain open until the position is filled.
To apply, please visit the Insulet Careers site and submit your application online.

Actual pay depends on skills, experience, and education.Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.(Know Your Rights)",1777476538000,79300,118900,{"jsonldValid":15,"jsonld":88},{"id":2436,"slug":2437,"title":2438,"companyname":2439,"companylogo":2440,"companyTagline":2441,"companyIndustry":1623,"city":2442,"country":2443,"remote":15,"employmentType":2444,"department":18,"content_html":2445,"content_text":2446,"years":21,"createdAt":2431,"updatedAtISO":2417,"postedAtISO":2447,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":399,"schema":2448},"c91204a4ec728986d25595cc1dc1f8bfaed032d40b1a5af93a32467f232d6b5a","senior-manager-customer-campaigns-and-lifecycle-marketing-at-intercom-7154b769bc","Senior Manager, Customer Campaigns & Lifecycle Marketing","Intercom","https://logo.clearbit.com/intercom.com","We help businesses build better customer relationships through our customer communications platform.","Dublin","Ireland",[17],"\u003Cp>Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. \u003C/p>\n\u003Cp>Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. \u003C/p>\n\u003Cp>Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.\u003C/p>\u003Ch2>What's the opportunity? \u003C/h2>\n\u003Cp>Lead a high-performing Customer Campaigns & Lifecycle Marketing team. This team manages all customer marketing communications, with a goal of driving more adoption and usage of Fin—our AI agent, and mature usage of Intercom—our helpdesk product. As lead, you're accountable for overall team performance. You’re responsible for the delivery of an excellent customer experience for current customers, you’re the gatekeeper of our customer messaging, across in-product channels and email.\u003Cbr>\u003Cbr>You’ll lead customer communications for product launches, events and product changes. \u003Cbr>This role spans across the customer lifecycle: Conversion, Activation/Onboarding, Usage, Maturity, Expansion, Churn mitigation. And you’ll also be responsible for implementing and overseeing the platforms/tooling stack we choose to use. \u003C/p>\n\u003Cp>You’ll work with multiple senior stakeholders across the Growth, Product Marketing, Demand Generation, Sales and Customer Support teams.\u003C/p>\n\u003Ch2>What will I be doing? \u003C/h2>\n\u003Cul>\n\u003Cli>Leading a team of 3-4 highly autonomous individual contributors, focused on different projects, different company initiatives/objectives and supporting different internal teams. \u003C/li>\n\u003Cli>Implementing a significant customer marketing campaign tool overhaul to improve the capabilities of the Customer Campaigns & Lifecycle Marketing team in the AI era.\u003C/li>\n\u003Cli>You’ll foster a team culture that is focused on Intercom values. You’ll be an AI native marketer and quickly be delivering 2x output, leading by example.\u003C/li>\n\u003Cli>Building relationships with senior stakeholders across key business areas: Growth, Product Marketing, Demand Generation, Sales and Customer Support teams – to ensure Customer Campaigns & Lifecycle Marketing are aligned and delivering to the company objectives and to the standard expected. \u003C/li>\n\u003Cli>You’ll be accountable for the quality of everything the team delivers - copy, design, data, targeting etc. You’ll frequently be delivering direct feedback and will hold an extremely high-bar for excellence. \u003C/li>\n\u003Cli>You will be responsible for overall team results and performance. Ensuring there is sufficient and robust measurement, that learnings are shared and acted upon – and reporting out to key stakeholders on project results and future team plans. \u003C/li>\n\u003Cli>You will ensure the efficiency of the team and be confident that you're investing in the right things. You’ll manage team roadmap/planning and project prioritization. \u003C/li>\n\u003Cli>You’ll be extremely proactive and also deliver projects yourself. You will spot opportunities and problems before they impact the business. You approach your work with a growth mindset, you seek a challenge, drive your own roadmap of work and don’t wait to be asked to do something. \u003C/li>\n\u003Cli>You view things from a business performance perspective, applying a growth or revenue lens to the work you and the team are prioritizing.\u003C/li>\n\u003C/ul>\n\u003Ch2>What skills do I need? \u003C/h2>\n\u003Cul>\n\u003Cli>7+ years experience in customer marketing/campaigns experience, working across Conversion, Activation/Onboarding, Adoption and Expansion.\u003C/li>\n\u003Cli>An AI-first approach to marketing: proficient in AI tooling, including Claude Code experience. You can demonstrate significant usage to build strategy, develop and deploy campaigns and to measure performance, with clear evidence of speed and quality gains in doing so. \u003C/li>\n\u003Cli>3+ years experience of leading a team, and mentoring team members. \u003C/li>\n\u003Cli>Experience in the B2B SaaS, tech or AI industry. \u003C/li>\n\u003Cli>You are extremely proactive and need little guidance from leadership. \u003C/li>\n\u003Cli>Very strong stakeholder management, with a track record of successful partnerships with Product/R&D, Sales, Customer Success and other Marketing teams on initiatives that drive revenue and growth.\u003C/li>\n\u003Cli>Knowledge of the Intercom platform and Marketo. You’ve also implemented new Marketing Automation tools, working with Ops and external teams to get projects delivered. Experience with multiple marketing automation/email platforms is a bonus.\u003C/li>\n\u003Cli>You’re a team player and you live the Intercom values. This is key for any leadership role at Intercom. You’re laser focused on Success, your bar for quality is extremely high and you are known for your speed of execution and impatience to get things done. \u003C/li>\n\u003Cli>You thrive in ambiguous situations. Creativity and problem solving is your forte. \u003C/li>\n\u003Cli>You have strong quantitative orientation, you are not intimidated by spreadsheets or working with analytics, RAD or Finance teams.\u003C/li>\n\u003C/ul>\n\u003Ch2>Benefits \u003C/h2>\n\u003Cp>We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! \u003C/p>\n\u003Cul>\n\u003Cli>Competitive salary and equity in a fast-growing start-up\u003C/li>\n\u003Cli>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen\u003C/li>\n\u003Cli>Regular compensation reviews - we reward great work!\u003C/li>\n\u003Cli>Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.\u003C/li>\n\u003Cli>Pension scheme & match up to 4%\u003C/li>\n\u003Cli>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents\u003C/li>\n\u003Cli>Flexible paid time off policy\u003C/li>\n\u003Cli>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones\u003C/li>\n\u003Cli>If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too \u003C/li>\n\u003Cli>MacBooks are our standard, but we also offer Windows for certain roles when needed\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-Hybrid\u003C/p>\u003Cp>\u003Cstrong>Policies \u003C/strong>\u003C/p>\n\u003Cp>Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.\u003C/p>\n\u003Cp>We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  \u003C/p>\n\u003Cp>Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u003C/p>","Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. \nOur AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. \nFounded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.What's the opportunity? \nLead a high-performing Customer Campaigns & Lifecycle Marketing team. This team manages all customer marketing communications, with a goal of driving more adoption and usage of Fin—our AI agent, and mature usage of Intercom—our helpdesk product. As lead, you're accountable for overall team performance. You’re responsible for the delivery of an excellent customer experience for current customers, you’re the gatekeeper of our customer messaging, across in-product channels and email.You’ll lead customer communications for product launches, events and product changes. This role spans across the customer lifecycle: Conversion, Activation/Onboarding, Usage, Maturity, Expansion, Churn mitigation. And you’ll also be responsible for implementing and overseeing the platforms/tooling stack we choose to use. \nYou’ll work with multiple senior stakeholders across the Growth, Product Marketing, Demand Generation, Sales and Customer Support teams.\nWhat will I be doing? \n\nLeading a team of 3-4 highly autonomous individual contributors, focused on different projects, different company initiatives/objectives and supporting different internal teams. \nImplementing a significant customer marketing campaign tool overhaul to improve the capabilities of the Customer Campaigns & Lifecycle Marketing team in the AI era.\nYou’ll foster a team culture that is focused on Intercom values. You’ll be an AI native marketer and quickly be delivering 2x output, leading by example.\nBuilding relationships with senior stakeholders across key business areas: Growth, Product Marketing, Demand Generation, Sales and Customer Support teams – to ensure Customer Campaigns & Lifecycle Marketing are aligned and delivering to the company objectives and to the standard expected. \nYou’ll be accountable for the quality of everything the team delivers - copy, design, data, targeting etc. You’ll frequently be delivering direct feedback and will hold an extremely high-bar for excellence. \nYou will be responsible for overall team results and performance. Ensuring there is sufficient and robust measurement, that learnings are shared and acted upon – and reporting out to key stakeholders on project results and future team plans. \nYou will ensure the efficiency of the team and be confident that you're investing in the right things. You’ll manage team roadmap/planning and project prioritization. \nYou’ll be extremely proactive and also deliver projects yourself. You will spot opportunities and problems before they impact the business. You approach your work with a growth mindset, you seek a challenge, drive your own roadmap of work and don’t wait to be asked to do something. \nYou view things from a business performance perspective, applying a growth or revenue lens to the work you and the team are prioritizing.\n\nWhat skills do I need? \n\n7+ years experience in customer marketing/campaigns experience, working across Conversion, Activation/Onboarding, Adoption and Expansion.\nAn AI-first approach to marketing: proficient in AI tooling, including Claude Code experience. You can demonstrate significant usage to build strategy, develop and deploy campaigns and to measure performance, with clear evidence of speed and quality gains in doing so. \n3+ years experience of leading a team, and mentoring team members. \nExperience in the B2B SaaS, tech or AI industry. \nYou are extremely proactive and need little guidance from leadership. \nVery strong stakeholder management, with a track record of successful partnerships with Product/R&D, Sales, Customer Success and other Marketing teams on initiatives that drive revenue and growth.\nKnowledge of the Intercom platform and Marketo. You’ve also implemented new Marketing Automation tools, working with Ops and external teams to get projects delivered. Experience with multiple marketing automation/email platforms is a bonus.\nYou’re a team player and you live the Intercom values. This is key for any leadership role at Intercom. You’re laser focused on Success, your bar for quality is extremely high and you are known for your speed of execution and impatience to get things done. \nYou thrive in ambiguous situations. Creativity and problem solving is your forte. \nYou have strong quantitative orientation, you are not intimidated by spreadsheets or working with analytics, RAD or Finance teams.\n\nBenefits \nWe are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! \n\nCompetitive salary and equity in a fast-growing start-up\nWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen\nRegular compensation reviews - we reward great work!\nUnlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.\nPension scheme & match up to 4%\nPeace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents\nFlexible paid time off policy\nPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones\nIf you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too \nMacBooks are our standard, but we also offer Windows for certain roles when needed\n\n#LI-HybridPolicies \nIntercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.\nWe have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  \nIntercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.","2026-04-28T10:27:28.000Z",{"jsonldValid":27,"jsonld":2449},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Manager, Customer Campaigns & Lifecycle Marketing\",\"description\":\"\u003Cp>Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. \u003C/p>\\n\u003Cp>Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. \u003C/p>\\n\u003Cp>Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.\u003C/p>\u003Ch2>What's the opportunity? \u003C/h2>\\n\u003Cp>Lead a high-performing Customer Campaigns & Lifecycle Marketing team. This team manages all customer marketing communications, with a goal of driving more adoption and usage of Fin—our AI agent, and mature usage of Intercom—our helpdesk product. As lead, you're accountable for overall team performance. You’re responsible for the delivery of an excellent customer experience for current customers, you’re the gatekeeper of our customer messaging, across in-product channels and email.\u003Cbr>\u003Cbr>You’ll lead customer communications for product launches, events and product changes. \u003Cbr>This role spans across the customer lifecycle: Conversion, Activation/Onboarding, Usage, Maturity, Expansion, Churn mitigation. And you’ll also be responsible for implementing and overseeing the platforms/tooling stack we choose to use. \u003C/p>\\n\u003Cp>You’ll work with multiple senior stakeholders across the Growth, Product Marketing, Demand Generation, Sales and Customer Support teams.\u003C/p>\\n\u003Ch2>What will I be doing? \u003C/h2>\\n\u003Cul>\\n\u003Cli>Leading a team of 3-4 highly autonomous individual contributors, focused on different projects, different company initiatives/objectives and supporting different internal teams. \u003C/li>\\n\u003Cli>Implementing a significant customer marketing campaign tool overhaul to improve the capabilities of the Customer Campaigns & Lifecycle Marketing team in the AI era.\u003C/li>\\n\u003Cli>You’ll foster a team culture that is focused on Intercom values. You’ll be an AI native marketer and quickly be delivering 2x output, leading by example.\u003C/li>\\n\u003Cli>Building relationships with senior stakeholders across key business areas: Growth, Product Marketing, Demand Generation, Sales and Customer Support teams – to ensure Customer Campaigns & Lifecycle Marketing are aligned and delivering to the company objectives and to the standard expected. \u003C/li>\\n\u003Cli>You’ll be accountable for the quality of everything the team delivers - copy, design, data, targeting etc. You’ll frequently be delivering direct feedback and will hold an extremely high-bar for excellence. \u003C/li>\\n\u003Cli>You will be responsible for overall team results and performance. Ensuring there is sufficient and robust measurement, that learnings are shared and acted upon – and reporting out to key stakeholders on project results and future team plans. \u003C/li>\\n\u003Cli>You will ensure the efficiency of the team and be confident that you're investing in the right things. You’ll manage team roadmap/planning and project prioritization. \u003C/li>\\n\u003Cli>You’ll be extremely proactive and also deliver projects yourself. You will spot opportunities and problems before they impact the business. You approach your work with a growth mindset, you seek a challenge, drive your own roadmap of work and don’t wait to be asked to do something. \u003C/li>\\n\u003Cli>You view things from a business performance perspective, applying a growth or revenue lens to the work you and the team are prioritizing.\u003C/li>\\n\u003C/ul>\\n\u003Ch2>What skills do I need? \u003C/h2>\\n\u003Cul>\\n\u003Cli>7+ years experience in customer marketing/campaigns experience, working across Conversion, Activation/Onboarding, Adoption and Expansion.\u003C/li>\\n\u003Cli>An AI-first approach to marketing: proficient in AI tooling, including Claude Code experience. You can demonstrate significant usage to build strategy, develop and deploy campaigns and to measure performance, with clear evidence of speed and quality gains in doing so. \u003C/li>\\n\u003Cli>3+ years experience of leading a team, and mentoring team members. \u003C/li>\\n\u003Cli>Experience in the B2B SaaS, tech or AI industry. \u003C/li>\\n\u003Cli>You are extremely proactive and need little guidance from leadership. \u003C/li>\\n\u003Cli>Very strong stakeholder management, with a track record of successful partnerships with Product/R&D, Sales, Customer Success and other Marketing teams on initiatives that drive revenue and growth.\u003C/li>\\n\u003Cli>Knowledge of the Intercom platform and Marketo. You’ve also implemented new Marketing Automation tools, working with Ops and external teams to get projects delivered. Experience with multiple marketing automation/email platforms is a bonus.\u003C/li>\\n\u003Cli>You’re a team player and you live the Intercom values. This is key for any leadership role at Intercom. You’re laser focused on Success, your bar for quality is extremely high and you are known for your speed of execution and impatience to get things done. \u003C/li>\\n\u003Cli>You thrive in ambiguous situations. Creativity and problem solving is your forte. \u003C/li>\\n\u003Cli>You have strong quantitative orientation, you are not intimidated by spreadsheets or working with analytics, RAD or Finance teams.\u003C/li>\\n\u003C/ul>\\n\u003Ch2>Benefits \u003C/h2>\\n\u003Cp>We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! \u003C/p>\\n\u003Cul>\\n\u003Cli>Competitive salary and equity in a fast-growing start-up\u003C/li>\\n\u003Cli>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen\u003C/li>\\n\u003Cli>Regular compensation reviews - we reward great work!\u003C/li>\\n\u003Cli>Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.\u003C/li>\\n\u003Cli>Pension scheme & match up to 4%\u003C/li>\\n\u003Cli>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents\u003C/li>\\n\u003Cli>Flexible paid time off policy\u003C/li>\\n\u003Cli>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones\u003C/li>\\n\u003Cli>If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too \u003C/li>\\n\u003Cli>MacBooks are our standard, but we also offer Windows for certain roles when needed\u003C/li>\\n\u003C/ul>\\n\u003Cp>#LI-Hybrid\u003C/p>\u003Cp>\u003Cstrong>Policies \u003C/strong>\u003C/p>\\n\u003Cp>Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.\u003C/p>\\n\u003Cp>We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  \u003C/p>\\n\u003Cp>Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u003C/p>\",\"datePosted\":\"2026-04-28T10:27:28.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Intercom\",\"sameAs\":\"https://www.intercom.com\",\"logo\":\"https://logo.clearbit.com/intercom.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Intercom\",\"value\":\"c91204a4ec728986d25595cc1dc1f8bfaed032d40b1a5af93a32467f232d6b5a\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Dublin\",\"addressRegion\":\"Ireland\",\"addressCountry\":\"IE\"}}}",{"id":2451,"slug":2452,"title":2453,"companyname":2454,"companylogo":2455,"companyIndustry":462,"city":2456,"country":2456,"remote":15,"employmentType":2457,"department":18,"content_html":2458,"content_text":2459,"years":21,"createdAt":2460,"updatedAtISO":2461,"postedAtISO":2462,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2463},"03642232150b5cc4820db2d79084dd38c484aacdf10431e4d31530587cc357c7","crm-salesforce-business-process-lead-at-corpay-a637e173ce","CRM - Salesforce Business Process Lead","Corpay","https://logo.clearbit.com/corpay.com","Chennai - Cross Border",[17],"\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>Your role\u003C/b>\u003C/h1>What We Need\u003Cbr>We are seeking a highly strategic and execution-focused Salesforce Business Process Lead to drive the evolution of our CRM ecosystem. This role will serve as a critical bridge between business stakeholders and technology, owning the design, optimization, and future-state vision of Salesforce-driven processes across the organization.\u003Cbr>The ideal candidate brings a strong blend of business acumen, process engineering, and Salesforce expertise, with the ability to influence senior stakeholders and translate complex requirements into scalable, high-impact CRM solutions.\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>What you'll be doing\u003C/b>\u003C/h1>\u003Cp>\u003Cb>Role Responsibilities\u003C/b>\u003C/p>\u003Cp>The responsibilities of the role will include:\u003C/p>\u003Cp>\u003Cb>Business Process Leadership & Transformation\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead the end-to-end design and optimization of Salesforce-enabled business processes across Sales, Operations, Finance, and Customer Success.\u003C/li>\u003Cli>Identify inefficiencies in current workflows and drive continuous improvement initiatives to enhance productivity, data integrity, and customer experience.\u003C/li>\u003Cli>Establish standardized, scalable process frameworks aligned with global business objectives.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Stakeholder Engagement & Strategic Partnership\u003C/b>\u003C/p>\u003Cul>\u003Cli>Partner with senior leaders and cross-functional stakeholders to understand business priorities and translate them into CRM capabilities.\u003C/li>\u003Cli>Act as a trusted advisor to business teams, influencing decision-making through data-driven insights and process expertise.\u003C/li>\u003Cli>Facilitate workshops, discovery sessions, and governance forums to align on priorities and roadmap.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Salesforce Solution Design & Delivery\u003C/b>\u003C/p>\u003Cul>\u003Cli>Collaborate with Salesforce administrators, developers, and external partners to design and implement solutions that meet business needs.\u003C/li>\u003Cli>Ensure solutions are scalable, maintainable, and aligned with best practices in Salesforce architecture.\u003C/li>\u003Cli>Oversee backlog prioritization, user story definition, and release planning.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>CRM Strategy & Future-State Vision\u003C/b>\u003C/p>\u003Cul>\u003Cli>Define and drive the roadmap for a next-generation CRM ecosystem that supports growth, automation, and advanced analytics.\u003C/li>\u003Cli>Evaluate and integrate emerging technologies (AI, automation, data enrichment) to enhance CRM capabilities.\u003C/li>\u003Cli>Champion a 'single source of truth' approach to customer and transaction data.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Data & Analytics Enablement\u003C/b>\u003C/p>\u003Cul>\u003Cli>Ensure high standards of data quality, governance, and usability within Salesforce.\u003C/li>\u003Cli>Partner with data and analytics teams to enable reporting, dashboards, and actionable insights for business users.\u003C/li>\u003Cli>Support KPI definition and performance tracking across sales and operational processes.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Change Management & Adoption\u003C/b>\u003C/p>\u003Cul>\u003Cli>Drive user adoption through training, enablement programs, and effective communication strategies.\u003C/li>\u003Cli>Act as a change agent, ensuring smooth rollout of new processes and features.\u003C/li>\u003Cli>Monitor adoption metrics and continuously refine solutions based on user feedback.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications & Skills\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s or Master’s degree in Business, Engineering, or a related field.\u003C/li>\u003Cli>12–15+ years of experience in business process transformation, CRM strategy, or Salesforce program delivery.\u003C/li>\u003Cli>Strong hands-on experience with Salesforce (Sales Cloud, Service Cloud; additional clouds are a plus).\u003C/li>\u003Cli>Proven ability to work across multiple business functions in a global organization.\u003C/li>\u003Cli>Experience in B2B environments; exposure to fintech, payments, or financial services is highly preferred.\u003C/li>\u003Cli>Strong analytical mindset with the ability to translate data into actionable insights.\u003C/li>\u003Cli>Excellent communication and stakeholder management skills, including experience working with senior leadership.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Skills\u003C/b>\u003C/p>\u003Cul>\u003Cli>Salesforce certifications (e.g., Administrator, Business Analyst, Platform App Builder).\u003C/li>\u003Cli>Experience with integrations, automation tools, and CRM-related data architecture.\u003C/li>\u003Cli>Familiarity with Agile delivery models and product management practices.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Abilities & Attributes\u003C/b>\u003C/p>\u003Cul>\u003Cli>Demonstrated ownership mindset with strong attention to detail.\u003C/li>\u003Cli>Ability to manage competing priorities in a fast-paced, shared services environment.\u003C/li>\u003Cli>Proactive problem solver with a continuous improvement orientation.\u003C/li>\u003Cli>Strong people leadership skills with the ability to influence and collaborate across teams.\u003C/li>\u003Cli>High level of integrity and professionalism in handling confidential financial information.\u003C/li>\u003C/ul>\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>About Corpay\u003C/b>\u003C/h1>\u003Cp>Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.\u003C/p>\u003Cp>All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.\u003C/p>\u003Cp>Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.\u003C/p>\u003Cp>\u003Cb>Notice to Agency and Search Firm Representatives:\u003C/b> Corpay \u003Cb>will not\u003C/b> accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.\u003C/p>","Your roleWhat We NeedWe are seeking a highly strategic and execution-focused Salesforce Business Process Lead to drive the evolution of our CRM ecosystem. This role will serve as a critical bridge between business stakeholders and technology, owning the design, optimization, and future-state vision of Salesforce-driven processes across the organization.The ideal candidate brings a strong blend of business acumen, process engineering, and Salesforce expertise, with the ability to influence senior stakeholders and translate complex requirements into scalable, high-impact CRM solutions.What you'll be doingRole ResponsibilitiesThe responsibilities of the role will include:Business Process Leadership & TransformationLead the end-to-end design and optimization of Salesforce-enabled business processes across Sales, Operations, Finance, and Customer Success.Identify inefficiencies in current workflows and drive continuous improvement initiatives to enhance productivity, data integrity, and customer experience.Establish standardized, scalable process frameworks aligned with global business objectives.Stakeholder Engagement & Strategic PartnershipPartner with senior leaders and cross-functional stakeholders to understand business priorities and translate them into CRM capabilities.Act as a trusted advisor to business teams, influencing decision-making through data-driven insights and process expertise.Facilitate workshops, discovery sessions, and governance forums to align on priorities and roadmap.Salesforce Solution Design & DeliveryCollaborate with Salesforce administrators, developers, and external partners to design and implement solutions that meet business needs.Ensure solutions are scalable, maintainable, and aligned with best practices in Salesforce architecture.Oversee backlog prioritization, user story definition, and release planning.CRM Strategy & Future-State VisionDefine and drive the roadmap for a next-generation CRM ecosystem that supports growth, automation, and advanced analytics.Evaluate and integrate emerging technologies (AI, automation, data enrichment) to enhance CRM capabilities.Champion a 'single source of truth' approach to customer and transaction data.Data & Analytics EnablementEnsure high standards of data quality, governance, and usability within Salesforce.Partner with data and analytics teams to enable reporting, dashboards, and actionable insights for business users.Support KPI definition and performance tracking across sales and operational processes.Change Management & AdoptionDrive user adoption through training, enablement programs, and effective communication strategies.Act as a change agent, ensuring smooth rollout of new processes and features.Monitor adoption metrics and continuously refine solutions based on user feedback.Qualifications & SkillsBachelor’s or Master’s degree in Business, Engineering, or a related field.12–15+ years of experience in business process transformation, CRM strategy, or Salesforce program delivery.Strong hands-on experience with Salesforce (Sales Cloud, Service Cloud; additional clouds are a plus).Proven ability to work across multiple business functions in a global organization.Experience in B2B environments; exposure to fintech, payments, or financial services is highly preferred.Strong analytical mindset with the ability to translate data into actionable insights.Excellent communication and stakeholder management skills, including experience working with senior leadership.Preferred SkillsSalesforce certifications (e.g., Administrator, Business Analyst, Platform App Builder).Experience with integrations, automation tools, and CRM-related data architecture.Familiarity with Agile delivery models and product management practices.Abilities & AttributesDemonstrated ownership mindset with strong attention to detail.Ability to manage competing priorities in a fast-paced, shared services environment.Proactive problem solver with a continuous improvement orientation.Strong people leadership skills with the ability to influence and collaborate across teams.High level of integrity and professionalism in handling confidential financial information.About CorpayCorpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.",1777454696000,"2026-04-29 11:25:33","2026-04-29T09:25:33.000Z",{"jsonldValid":27,"jsonld":2464},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM - Salesforce Business Process Lead\",\"description\":\"\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>Your role\u003C/b>\u003C/h1>What We Need\u003Cbr>We are seeking a highly strategic and execution-focused Salesforce Business Process Lead to drive the evolution of our CRM ecosystem. This role will serve as a critical bridge between business stakeholders and technology, owning the design, optimization, and future-state vision of Salesforce-driven processes across the organization.\u003Cbr>The ideal candidate brings a strong blend of business acumen, process engineering, and Salesforce expertise, with the ability to influence senior stakeholders and translate complex requirements into scalable, high-impact CRM solutions.\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>What you'll be doing\u003C/b>\u003C/h1>\u003Cp>\u003Cb>Role Responsibilities\u003C/b>\u003C/p>\u003Cp>The responsibilities of the role will include:\u003C/p>\u003Cp>\u003Cb>Business Process Leadership & Transformation\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead the end-to-end design and optimization of Salesforce-enabled business processes across Sales, Operations, Finance, and Customer Success.\u003C/li>\u003Cli>Identify inefficiencies in current workflows and drive continuous improvement initiatives to enhance productivity, data integrity, and customer experience.\u003C/li>\u003Cli>Establish standardized, scalable process frameworks aligned with global business objectives.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Stakeholder Engagement & Strategic Partnership\u003C/b>\u003C/p>\u003Cul>\u003Cli>Partner with senior leaders and cross-functional stakeholders to understand business priorities and translate them into CRM capabilities.\u003C/li>\u003Cli>Act as a trusted advisor to business teams, influencing decision-making through data-driven insights and process expertise.\u003C/li>\u003Cli>Facilitate workshops, discovery sessions, and governance forums to align on priorities and roadmap.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Salesforce Solution Design & Delivery\u003C/b>\u003C/p>\u003Cul>\u003Cli>Collaborate with Salesforce administrators, developers, and external partners to design and implement solutions that meet business needs.\u003C/li>\u003Cli>Ensure solutions are scalable, maintainable, and aligned with best practices in Salesforce architecture.\u003C/li>\u003Cli>Oversee backlog prioritization, user story definition, and release planning.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>CRM Strategy & Future-State Vision\u003C/b>\u003C/p>\u003Cul>\u003Cli>Define and drive the roadmap for a next-generation CRM ecosystem that supports growth, automation, and advanced analytics.\u003C/li>\u003Cli>Evaluate and integrate emerging technologies (AI, automation, data enrichment) to enhance CRM capabilities.\u003C/li>\u003Cli>Champion a 'single source of truth' approach to customer and transaction data.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Data & Analytics Enablement\u003C/b>\u003C/p>\u003Cul>\u003Cli>Ensure high standards of data quality, governance, and usability within Salesforce.\u003C/li>\u003Cli>Partner with data and analytics teams to enable reporting, dashboards, and actionable insights for business users.\u003C/li>\u003Cli>Support KPI definition and performance tracking across sales and operational processes.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Change Management & Adoption\u003C/b>\u003C/p>\u003Cul>\u003Cli>Drive user adoption through training, enablement programs, and effective communication strategies.\u003C/li>\u003Cli>Act as a change agent, ensuring smooth rollout of new processes and features.\u003C/li>\u003Cli>Monitor adoption metrics and continuously refine solutions based on user feedback.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications & Skills\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s or Master’s degree in Business, Engineering, or a related field.\u003C/li>\u003Cli>12–15+ years of experience in business process transformation, CRM strategy, or Salesforce program delivery.\u003C/li>\u003Cli>Strong hands-on experience with Salesforce (Sales Cloud, Service Cloud; additional clouds are a plus).\u003C/li>\u003Cli>Proven ability to work across multiple business functions in a global organization.\u003C/li>\u003Cli>Experience in B2B environments; exposure to fintech, payments, or financial services is highly preferred.\u003C/li>\u003Cli>Strong analytical mindset with the ability to translate data into actionable insights.\u003C/li>\u003Cli>Excellent communication and stakeholder management skills, including experience working with senior leadership.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Skills\u003C/b>\u003C/p>\u003Cul>\u003Cli>Salesforce certifications (e.g., Administrator, Business Analyst, Platform App Builder).\u003C/li>\u003Cli>Experience with integrations, automation tools, and CRM-related data architecture.\u003C/li>\u003Cli>Familiarity with Agile delivery models and product management practices.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Abilities & Attributes\u003C/b>\u003C/p>\u003Cul>\u003Cli>Demonstrated ownership mindset with strong attention to detail.\u003C/li>\u003Cli>Ability to manage competing priorities in a fast-paced, shared services environment.\u003C/li>\u003Cli>Proactive problem solver with a continuous improvement orientation.\u003C/li>\u003Cli>Strong people leadership skills with the ability to influence and collaborate across teams.\u003C/li>\u003Cli>High level of integrity and professionalism in handling confidential financial information.\u003C/li>\u003C/ul>\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>About Corpay\u003C/b>\u003C/h1>\u003Cp>Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.\u003C/p>\u003Cp>All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.\u003C/p>\u003Cp>Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.\u003C/p>\u003Cp>\u003Cb>Notice to Agency and Search Firm Representatives:\u003C/b> Corpay \u003Cb>will not\u003C/b> accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.\u003C/p>\",\"datePosted\":\"2026-04-29T09:25:33.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Corpay\",\"sameAs\":\"http://www.corpay.com\",\"logo\":\"https://logo.clearbit.com/corpay.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Corpay\",\"value\":\"03642232150b5cc4820db2d79084dd38c484aacdf10431e4d31530587cc357c7\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Chennai - Cross Border\",\"addressCountry\":\"Chennai - Cross Border\"}}}",{"id":2466,"slug":2467,"title":458,"companyname":2468,"companylogo":2469,"companyTagline":2470,"companyIndustry":462,"city":446,"country":88,"remote":27,"employmentType":2471,"department":18,"content_html":2472,"content_text":2473,"years":21,"createdAt":2460,"updatedAtISO":2461,"postedAtISO":2474,"hasSalary":15,"salaryMin":2475,"salaryMax":2475,"currency":25,"schema":2476},"6bc67f86e42ccf24129ea684816505ef0dc0d7f0f1ea780ad2262b810808ae35","senior-lifecycle-marketing-manager-at-found-90a48a52f3","Found","https://logo.clearbit.com/found.com","Business banking for the self-employed.",[17],"\u003Cp>Found is transforming personalized weight care with an evidence-based platform that combines modern medicine, behavior change support, personalized coaching, and a supportive community. Since launching in 2019, Found has served over 250,000 patients across the U.S., making high-quality, affordable treatment more accessible while reducing healthcare costs for consumers, employers, and payors. Backed by $130M+ from top investors including Atomic, GV, WestCap, IVP, TCG, and Define Ventures, Found is redefining how personalized weight care is delivered at scale.\u003C/p>\u003Ch4>\u003Cstrong>About Found\u003C/strong>\u003C/h4>\n\u003Cp>Found is building the most trusted, clinically rigorous, and affordable path to durable weight loss & metabolic health. We combine board-certified clinicians, the widest medication toolkit in the category, and a modern member experience to help hundreds of thousands of Americans achieve meaningful, science-backed weight loss. We're growing fast, profitable, and obsessed with treating weight as the chronic condition it is.\u003C/p>\n\u003Ch4>\u003Cstrong>The role\u003C/strong>\u003C/h4>\n\u003Cp>Lifecycle is one of Found's most important growth and retention levers, and we're bringing it fully in-house. As our \u003Cstrong>Senior Lifecycle Marketing Manager\u003C/strong>, you'll own pre-purchase lifecycle end-to-end — strategy, Braze execution, experimentation, and measurement — and over time grow the program to own post-purchase retention as well. You'll replace most of our current agency footprint, partner closely with Product, Clinical, Creative, and Paid, and build the AI-augmented content engine that lets a lean team ship more, test faster, and stay compliant.\u003C/p>\n\u003Cp>This is a hands-on senior IC role for someone who wants clear ownership of a core channel, a direct line to the VP of Growth and ELT, and a mandate to use AI aggressively to do the work of a small team.\u003C/p>\n\u003Ch4>\u003Cstrong>What you'll do\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Own pre-purchase lifecycle.\u003C/strong> Leads nurture, abandon checkout, reactivation and win-back, Benefit Verification, lapsed-member re-engagement, cold-lead programs, and product launch comms — strategy, Braze build, QA, launch, and iteration.\u003C/li>\n\u003Cli>\u003Cstrong>Build it yourself.\u003C/strong> You live in Braze. You design canvases, build segments, QA push/SMS/email, manage suppressions, and obsess over deliverability — comfortable picking up Liquid when a build calls for it.\u003C/li>\n\u003Cli>\u003Cstrong>Set up the measurement framework.\u003C/strong> Holdouts, incrementality reads, LCM-attributed conversions in Amplitude/Sigma, and a monthly readout that ties lifecycle to our CAC and LTV:CAC goals.\u003C/li>\n\u003Cli>\u003Cstrong>Ship faster with AI.\u003C/strong> Use AirOps, Claude, and other AI tools to accelerate ideation, drafting, segmentation, and QA. Partner with editors and designers to turn AI-assisted drafts into on-brand, MLR-compliant comms at a materially higher pace than we can today.\u003C/li>\n\u003Cli>\u003Cstrong>Partner across the business.\u003C/strong> Work with Product and Clinical on launch comms (new medications, new states, new offerings), with Brand on positioning, with Paid on funnel handoffs, and with Care on retention and adherence.\u003C/li>\n\u003Cli>\u003Cstrong>Run compliant, segmented journeys.\u003C/strong> Fair-balance messaging, medication disclosures, and platform-policy-safe language — baked into templates and messaging guidelines, not patched in at review.\u003C/li>\n\u003Cli>\u003Cstrong>Phase in post-purchase.\u003C/strong> In months 6–12, take on onboarding (Day 0–60), adherence and side-effect support, 28-day refill cadences, and save/retain motions — shaping the retention engine as we grow.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>What success looks like\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>90 days:\u003C/strong> Pre-purchase lifecycle is fully transitioned in-house with no drop in lifecycle-attributed signups. A new measurement framework is live.\u003C/li>\n\u003Cli>\u003Cstrong>6 months:\u003C/strong> Measurable lift in lifecycle-attributed signups as a % of total. An AI-augmented content engine is meaningfully accelerating touchpoint velocity.\u003C/li>\n\u003Cli>\u003Cstrong>12 months:\u003C/strong> Durable lift in LTV:CAC driven by lifecycle-led activation, retention, and winback. A clear roadmap and early wins on post-purchase. You're the undisputed owner and strategist for the channel.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>You might be a fit if you have\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>5–8+ years in Lifecycle / CRM for consumer subscription, healthcare, or fintech — with real ownership, not just execution\u003C/li>\n\u003Cli>Expert Braze chops (canvases, Liquid, Connected Content, segmentation, push/SMS/email, deliverability). Comparable expertise in Iterable, Klaviyo, or Braze-adjacent tools is a plus, but we're a Braze shop\u003C/li>\n\u003Cli>A track record of rigorous experimentation — holdouts, incrementality, and healthy skepticism of platform-reported conversions (e.g., Braze crediting a canvas entry as a conversion even without an open)\u003C/li>\n\u003Cli>Strong writing and editing instincts; you brief designers and copywriters and make their work sharper\u003C/li>\n\u003Cli>Active, opinionated use of AI tools (AirOps, ChatGPT, Claude, Jasper, etc.) in your daily workflow\u003C/li>\n\u003Cli>Comfort in a regulated environment: MLR/legal review, fair-balance, medication disclosures, or analogous fintech/health compliance\u003C/li>\n\u003Cli>Analytical fluency — you pull, interpret, and act on your own numbers (e.g., reading cohort retention, diagnosing a funnel drop-off, sizing a holdout), in tools like Amplitude, Sigma, Looker, or directly via (AI-assisted) SQL\u003C/li>\n\u003Cli>Startup operator energy: scrappy, proactive, opinionated, high-ownership, outcome-oriented, writes crisp briefs, partners well across functions\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Bonus points\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>GLP-1, weight-loss, or metabolic health category experience\u003C/li>\n\u003Cli>You've taken a lifecycle program from an agency back in-house\u003C/li>\n\u003Cli>Deliverability / sender reputation expertise\u003C/li>\n\u003C/ul>\u003Cp>Found is an Equal Opportunity Employer.  We seek and celebrate diversity in its many forms.  If you’re excited about this opportunity but do not meet 100% of the qualifications, we encourage you to apply.\u003C/p>\n\u003Cp>Please review our CCPA policies.\u003C/p>","Found is transforming personalized weight care with an evidence-based platform that combines modern medicine, behavior change support, personalized coaching, and a supportive community. Since launching in 2019, Found has served over 250,000 patients across the U.S., making high-quality, affordable treatment more accessible while reducing healthcare costs for consumers, employers, and payors. Backed by $130M+ from top investors including Atomic, GV, WestCap, IVP, TCG, and Define Ventures, Found is redefining how personalized weight care is delivered at scale.About Found\nFound is building the most trusted, clinically rigorous, and affordable path to durable weight loss & metabolic health. We combine board-certified clinicians, the widest medication toolkit in the category, and a modern member experience to help hundreds of thousands of Americans achieve meaningful, science-backed weight loss. We're growing fast, profitable, and obsessed with treating weight as the chronic condition it is.\nThe role\nLifecycle is one of Found's most important growth and retention levers, and we're bringing it fully in-house. As our Senior Lifecycle Marketing Manager, you'll own pre-purchase lifecycle end-to-end — strategy, Braze execution, experimentation, and measurement — and over time grow the program to own post-purchase retention as well. You'll replace most of our current agency footprint, partner closely with Product, Clinical, Creative, and Paid, and build the AI-augmented content engine that lets a lean team ship more, test faster, and stay compliant.\nThis is a hands-on senior IC role for someone who wants clear ownership of a core channel, a direct line to the VP of Growth and ELT, and a mandate to use AI aggressively to do the work of a small team.\nWhat you'll do\n\nOwn pre-purchase lifecycle. Leads nurture, abandon checkout, reactivation and win-back, Benefit Verification, lapsed-member re-engagement, cold-lead programs, and product launch comms — strategy, Braze build, QA, launch, and iteration.\nBuild it yourself. You live in Braze. You design canvases, build segments, QA push/SMS/email, manage suppressions, and obsess over deliverability — comfortable picking up Liquid when a build calls for it.\nSet up the measurement framework. Holdouts, incrementality reads, LCM-attributed conversions in Amplitude/Sigma, and a monthly readout that ties lifecycle to our CAC and LTV:CAC goals.\nShip faster with AI. Use AirOps, Claude, and other AI tools to accelerate ideation, drafting, segmentation, and QA. Partner with editors and designers to turn AI-assisted drafts into on-brand, MLR-compliant comms at a materially higher pace than we can today.\nPartner across the business. Work with Product and Clinical on launch comms (new medications, new states, new offerings), with Brand on positioning, with Paid on funnel handoffs, and with Care on retention and adherence.\nRun compliant, segmented journeys. Fair-balance messaging, medication disclosures, and platform-policy-safe language — baked into templates and messaging guidelines, not patched in at review.\nPhase in post-purchase. In months 6–12, take on onboarding (Day 0–60), adherence and side-effect support, 28-day refill cadences, and save/retain motions — shaping the retention engine as we grow.\n\nWhat success looks like\n\n90 days: Pre-purchase lifecycle is fully transitioned in-house with no drop in lifecycle-attributed signups. A new measurement framework is live.\n6 months: Measurable lift in lifecycle-attributed signups as a % of total. An AI-augmented content engine is meaningfully accelerating touchpoint velocity.\n12 months: Durable lift in LTV:CAC driven by lifecycle-led activation, retention, and winback. A clear roadmap and early wins on post-purchase. You're the undisputed owner and strategist for the channel.\n\nYou might be a fit if you have\n\n5–8+ years in Lifecycle / CRM for consumer subscription, healthcare, or fintech — with real ownership, not just execution\nExpert Braze chops (canvases, Liquid, Connected Content, segmentation, push/SMS/email, deliverability). Comparable expertise in Iterable, Klaviyo, or Braze-adjacent tools is a plus, but we're a Braze shop\nA track record of rigorous experimentation — holdouts, incrementality, and healthy skepticism of platform-reported conversions (e.g., Braze crediting a canvas entry as a conversion even without an open)\nStrong writing and editing instincts; you brief designers and copywriters and make their work sharper\nActive, opinionated use of AI tools (AirOps, ChatGPT, Claude, Jasper, etc.) in your daily workflow\nComfort in a regulated environment: MLR/legal review, fair-balance, medication disclosures, or analogous fintech/health compliance\nAnalytical fluency — you pull, interpret, and act on your own numbers (e.g., reading cohort retention, diagnosing a funnel drop-off, sizing a holdout), in tools like Amplitude, Sigma, Looker, or directly via (AI-assisted) SQL\nStartup operator energy: scrappy, proactive, opinionated, high-ownership, outcome-oriented, writes crisp briefs, partners well across functions\n\nBonus points\n\nGLP-1, weight-loss, or metabolic health category experience\nYou've taken a lifecycle program from an agency back in-house\nDeliverability / sender reputation expertise\nFound is an Equal Opportunity Employer.  We seek and celebrate diversity in its many forms.  If you’re excited about this opportunity but do not meet 100% of the qualifications, we encourage you to apply.\nPlease review our CCPA policies.","2026-04-27T14:22:37.000Z",130,{"jsonldValid":27,"jsonld":2477},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior Lifecycle Marketing Manager\",\"description\":\"\u003Cp>Found is transforming personalized weight care with an evidence-based platform that combines modern medicine, behavior change support, personalized coaching, and a supportive community. Since launching in 2019, Found has served over 250,000 patients across the U.S., making high-quality, affordable treatment more accessible while reducing healthcare costs for consumers, employers, and payors. Backed by $130M+ from top investors including Atomic, GV, WestCap, IVP, TCG, and Define Ventures, Found is redefining how personalized weight care is delivered at scale.\u003C/p>\u003Ch4>\u003Cstrong>About Found\u003C/strong>\u003C/h4>\\n\u003Cp>Found is building the most trusted, clinically rigorous, and affordable path to durable weight loss & metabolic health. We combine board-certified clinicians, the widest medication toolkit in the category, and a modern member experience to help hundreds of thousands of Americans achieve meaningful, science-backed weight loss. We're growing fast, profitable, and obsessed with treating weight as the chronic condition it is.\u003C/p>\\n\u003Ch4>\u003Cstrong>The role\u003C/strong>\u003C/h4>\\n\u003Cp>Lifecycle is one of Found's most important growth and retention levers, and we're bringing it fully in-house. As our \u003Cstrong>Senior Lifecycle Marketing Manager\u003C/strong>, you'll own pre-purchase lifecycle end-to-end — strategy, Braze execution, experimentation, and measurement — and over time grow the program to own post-purchase retention as well. You'll replace most of our current agency footprint, partner closely with Product, Clinical, Creative, and Paid, and build the AI-augmented content engine that lets a lean team ship more, test faster, and stay compliant.\u003C/p>\\n\u003Cp>This is a hands-on senior IC role for someone who wants clear ownership of a core channel, a direct line to the VP of Growth and ELT, and a mandate to use AI aggressively to do the work of a small team.\u003C/p>\\n\u003Ch4>\u003Cstrong>What you'll do\u003C/strong>\u003C/h4>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>Own pre-purchase lifecycle.\u003C/strong> Leads nurture, abandon checkout, reactivation and win-back, Benefit Verification, lapsed-member re-engagement, cold-lead programs, and product launch comms — strategy, Braze build, QA, launch, and iteration.\u003C/li>\\n\u003Cli>\u003Cstrong>Build it yourself.\u003C/strong> You live in Braze. You design canvases, build segments, QA push/SMS/email, manage suppressions, and obsess over deliverability — comfortable picking up Liquid when a build calls for it.\u003C/li>\\n\u003Cli>\u003Cstrong>Set up the measurement framework.\u003C/strong> Holdouts, incrementality reads, LCM-attributed conversions in Amplitude/Sigma, and a monthly readout that ties lifecycle to our CAC and LTV:CAC goals.\u003C/li>\\n\u003Cli>\u003Cstrong>Ship faster with AI.\u003C/strong> Use AirOps, Claude, and other AI tools to accelerate ideation, drafting, segmentation, and QA. Partner with editors and designers to turn AI-assisted drafts into on-brand, MLR-compliant comms at a materially higher pace than we can today.\u003C/li>\\n\u003Cli>\u003Cstrong>Partner across the business.\u003C/strong> Work with Product and Clinical on launch comms (new medications, new states, new offerings), with Brand on positioning, with Paid on funnel handoffs, and with Care on retention and adherence.\u003C/li>\\n\u003Cli>\u003Cstrong>Run compliant, segmented journeys.\u003C/strong> Fair-balance messaging, medication disclosures, and platform-policy-safe language — baked into templates and messaging guidelines, not patched in at review.\u003C/li>\\n\u003Cli>\u003Cstrong>Phase in post-purchase.\u003C/strong> In months 6–12, take on onboarding (Day 0–60), adherence and side-effect support, 28-day refill cadences, and save/retain motions — shaping the retention engine as we grow.\u003C/li>\\n\u003C/ul>\\n\u003Ch4>\u003Cstrong>What success looks like\u003C/strong>\u003C/h4>\\n\u003Cul>\\n\u003Cli>\u003Cstrong>90 days:\u003C/strong> Pre-purchase lifecycle is fully transitioned in-house with no drop in lifecycle-attributed signups. A new measurement framework is live.\u003C/li>\\n\u003Cli>\u003Cstrong>6 months:\u003C/strong> Measurable lift in lifecycle-attributed signups as a % of total. An AI-augmented content engine is meaningfully accelerating touchpoint velocity.\u003C/li>\\n\u003Cli>\u003Cstrong>12 months:\u003C/strong> Durable lift in LTV:CAC driven by lifecycle-led activation, retention, and winback. A clear roadmap and early wins on post-purchase. You're the undisputed owner and strategist for the channel.\u003C/li>\\n\u003C/ul>\\n\u003Ch4>\u003Cstrong>You might be a fit if you have\u003C/strong>\u003C/h4>\\n\u003Cul>\\n\u003Cli>5–8+ years in Lifecycle / CRM for consumer subscription, healthcare, or fintech — with real ownership, not just execution\u003C/li>\\n\u003Cli>Expert Braze chops (canvases, Liquid, Connected Content, segmentation, push/SMS/email, deliverability). Comparable expertise in Iterable, Klaviyo, or Braze-adjacent tools is a plus, but we're a Braze shop\u003C/li>\\n\u003Cli>A track record of rigorous experimentation — holdouts, incrementality, and healthy skepticism of platform-reported conversions (e.g., Braze crediting a canvas entry as a conversion even without an open)\u003C/li>\\n\u003Cli>Strong writing and editing instincts; you brief designers and copywriters and make their work sharper\u003C/li>\\n\u003Cli>Active, opinionated use of AI tools (AirOps, ChatGPT, Claude, Jasper, etc.) in your daily workflow\u003C/li>\\n\u003Cli>Comfort in a regulated environment: MLR/legal review, fair-balance, medication disclosures, or analogous fintech/health compliance\u003C/li>\\n\u003Cli>Analytical fluency — you pull, interpret, and act on your own numbers (e.g., reading cohort retention, diagnosing a funnel drop-off, sizing a holdout), in tools like Amplitude, Sigma, Looker, or directly via (AI-assisted) SQL\u003C/li>\\n\u003Cli>Startup operator energy: scrappy, proactive, opinionated, high-ownership, outcome-oriented, writes crisp briefs, partners well across functions\u003C/li>\\n\u003C/ul>\\n\u003Ch4>\u003Cstrong>Bonus points\u003C/strong>\u003C/h4>\\n\u003Cul>\\n\u003Cli>GLP-1, weight-loss, or metabolic health category experience\u003C/li>\\n\u003Cli>You've taken a lifecycle program from an agency back in-house\u003C/li>\\n\u003Cli>Deliverability / sender reputation expertise\u003C/li>\\n\u003C/ul>\u003Cp>Found is an Equal Opportunity Employer.  We seek and celebrate diversity in its many forms.  If you’re excited about this opportunity but do not meet 100% of the qualifications, we encourage you to apply.\u003C/p>\\n\u003Cp>Please review our CCPA policies.\u003C/p>\",\"datePosted\":\"2026-04-27T14:22:37.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Found\",\"sameAs\":\"https://found.com\",\"logo\":\"https://logo.clearbit.com/found.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Found\",\"value\":\"6bc67f86e42ccf24129ea684816505ef0dc0d7f0f1ea780ad2262b810808ae35\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":2479,"slug":2480,"title":2481,"companyname":579,"companylogo":580,"companyTagline":581,"companyIndustry":135,"city":568,"country":88,"remote":15,"employmentType":2482,"department":18,"content_html":2483,"content_text":2484,"years":21,"createdAt":2485,"updatedAtISO":2486,"postedAtISO":2487,"hasSalary":15,"salaryMin":2488,"salaryMax":1688,"currency":25,"schema":2489},"80401492f302f57979a2db57664fe434e91822071d4ab0ff6c6c346306ee54fd","retention-specialist-customer-support-at-clio-cloud-based-legal-technology-66cf57eb5c","Retention Specialist, Customer Support",[17],"\u003Cp>Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. \u003C/p>\u003Cp>We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.\u003C/p>\u003Ch1>\u003Cb>Summary:\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We are currently seeking a \u003Cb>Retention Specialist \u003C/b>to join our \u003Cb>Customer Support Team\u003C/b> in \u003Cb>Burnaby, Calgary or Toronto. \u003C/b>\u003C/p>\u003Ch2>What your team does:\u003C/h2>\u003Cp>The Retention Team is responsible for all internal and external inquiries related to account cancellations. They work to reduce churn and maximize the value of our products to our existing customers to drive value and revenue. \u003C/p>\u003Cp>The ideal candidate will have a passion for problem solving customer issues, driving value of our products, and finding strategies to drive the retention of our existing customers. \u003C/p>\u003Ch2>\u003C/h2>\u003Cp>What you'll work on:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Handle external requests related to account cancellations; understand the reason for cancellation and find solutions to retain customers\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support our internal teams as the primary point of contact for cancellation requests and potential churn\u003C/p>\u003C/li>\u003Cli>\u003Cp>Address customer concerns and coordinate resolutions, as applicable, with our Finance, Billing, Product, Sales, and Customer Success teams; ensure timely delivery of our solutions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with Support leadership and other stakeholders to ensure our retention efforts are successful; make recommendations for improvements based on data and trends\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track and communicate customer feedback to internal stakeholders\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own and execute tasks within our tech stack including Salesforce, Gong, and other related tools\u003C/p>\u003C/li>\u003Cli>\u003Cp>Other tasks and duties assigned by Customer Support Leadership, as required\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr>What you may have:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>2+ years of experience in a customer facing support, sales, retention or save environment role\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience providing exceptional customer service, including the ability to problem solve, multi-task, and provide summaries of issue resolution\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent analytical skills and impeccable verbal and written communication skills, with the ability to convey complicated technical concepts to non-technical audiences\u003C/p>\u003C/li>\u003Cli>\u003Cp>Curiosity about law, tech, and AI, as well as an interest in leveraging technology to help people solve problems\u003C/p>\u003C/li>\u003Cli>\u003Cp>The desire to win (and have fun) as a member of a high performing team\u003C/p>\u003C/li>\u003Cli>\u003Cp>A growth mindset and a sense of optimism and enthusiasm\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003C/h2>\u003Ch2>Serious bonus points if you have:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Bachelor’s degree (or an expected completion date no later than January 2026 if in your final semester)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience in the legal industry and/or knowledge of the justice system\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with our current tech stack: Salesforce, Slack, Gong\u003C/p>\u003C/li>\u003C/ul>This is a new role.\u003Cp>\u003Cb>What you will find here:\u003C/b>\u003C/p>\u003Cp>Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.\u003Cbr> \u003C/p>\u003Cp>\u003Cb>Some highlights of our Total Rewards program include: \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Competitive, equitable salary with top-tier health benefits, dental, and vision insurance \u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. \u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Flexible time off policy, with an encouraged 20 days off per year.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>$2000 annual counseling benefit\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>RRSP matching and RESP contribution \u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years\u003C/span>\u003C/p>\u003C/li>\u003C/ul>The expected salary range* for this role is $68,000 to $80,000 to $92,000 CAD. There are a separate set of salary bands for other regions based on local currency.\u003Cp>\u003Cspan>\u003Cbr>\u003C/span>\u003C/p>\u003Cp>\u003Ci>\u003Cspan>*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.\u003C/span>\u003C/i>\u003C/p>\u003Cp>\u003Cb>Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility \u003C/b>\u003C/p>\u003Cp>Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.\u003C/p>\u003Cp>Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.\u003C/p>\u003Cp>Learn more about our culture at clio.com/careers\u003C/p>\u003Cp>We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.\u003C/p>\u003Cp>\u003Ci>\u003Cb>Disclaimer: \u003C/b>We only communicate with candidates through official @clio.com email addresses.\u003C/i>\u003C/p>","Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.Summary:We are currently seeking a Retention Specialist to join our Customer Support Team in Burnaby, Calgary or Toronto. What your team does:The Retention Team is responsible for all internal and external inquiries related to account cancellations. They work to reduce churn and maximize the value of our products to our existing customers to drive value and revenue. The ideal candidate will have a passion for problem solving customer issues, driving value of our products, and finding strategies to drive the retention of our existing customers. What you'll work on:Handle external requests related to account cancellations; understand the reason for cancellation and find solutions to retain customersSupport our internal teams as the primary point of contact for cancellation requests and potential churnAddress customer concerns and coordinate resolutions, as applicable, with our Finance, Billing, Product, Sales, and Customer Success teams; ensure timely delivery of our solutionsCollaborate with Support leadership and other stakeholders to ensure our retention efforts are successful; make recommendations for improvements based on data and trendsTrack and communicate customer feedback to internal stakeholdersOwn and execute tasks within our tech stack including Salesforce, Gong, and other related toolsOther tasks and duties assigned by Customer Support Leadership, as requiredWhat you may have:2+ years of experience in a customer facing support, sales, retention or save environment roleExperience providing exceptional customer service, including the ability to problem solve, multi-task, and provide summaries of issue resolutionExcellent analytical skills and impeccable verbal and written communication skills, with the ability to convey complicated technical concepts to non-technical audiencesCuriosity about law, tech, and AI, as well as an interest in leveraging technology to help people solve problemsThe desire to win (and have fun) as a member of a high performing teamA growth mindset and a sense of optimism and enthusiasmSerious bonus points if you have:Bachelor’s degree (or an expected completion date no later than January 2026 if in your final semester)Experience in the legal industry and/or knowledge of the justice systemExperience with our current tech stack: Salesforce, Slack, GongThis is a new role.What you will find here:Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. Flexible time off policy, with an encouraged 20 days off per year.$2000 annual counseling benefitRRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 yearsThe expected salary range* for this role is $68,000 to $80,000 to $92,000 CAD. There are a separate set of salary bands for other regions based on local currency.*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.Learn more about our culture at clio.com/careersWe're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.Disclaimer: We only communicate with candidates through official @clio.com email addresses.",1777433211000,"2026-04-29 05:27:15","2026-04-29T03:27:15.000Z",68000,{"jsonldValid":15,"jsonld":88},{"id":2491,"slug":2492,"title":2493,"companyname":2494,"companylogo":2495,"companyIndustry":462,"city":626,"country":2496,"remote":15,"employmentType":2497,"department":18,"content_html":2498,"content_text":2499,"years":21,"createdAt":2500,"updatedAtISO":2486,"postedAtISO":2487,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2501},"876fb561dfe96394f166d08f9e96ecc453cde075dc294fd1716bd6f7d1aef6dc","german-or-italian-speaking-crm-associate-at-brookfield-04ef4f0c78","German or Italian Speaking CRM Associate","Brookfield","https://logo.clearbit.com/brookfield.com","England",[17],"\u003Cp>\u003Cb>Location\u003C/b>\u003C/p>London - One Canada Square, Level 25\u003Cp>\u003Cb>Business - Global Client Group\u003C/b>\u003C/p>\u003Cp>Brookfield is one of the world’s largest alternative asset managers, distinguished by a 100+ year heritage of owning and operating assets and businesses that form the backbone of the global economy. Brookfield’s Global Client Group provides insights and solutions designed to meet the evolving need\u003Cspan>s\u003C/span>\u003Cspan> \u003C/span>of a diverse group of investors around the world. GCG also manages institutional relationships, strategic partnerships and raises capital for Brookfield’s various private funds and Affiliate Managers.\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>\u003Cb>\u003Cspan>Brookfield Culture\u003C/span>\u003C/b>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>Brookfield has a unique and dynamic culture.  We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader:  Entrepreneurial, Collaborative and Disciplined.  Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Cp>\u003Cspan>This role is an\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Associate level opportunity in the\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Global Client\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Group\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>(“GCG”)\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>at Brookfield Asset Management support\u003C/span>\u003Cspan>ing\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>client relationship managers (“CRMs”)\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with capital raising activities and servicing institutional clients across\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Switzerland, the Netherlands and Italy\u003C/span>\u003Cspan>.\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>The\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Associate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>will\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>focus on supporting Brookfield’s private market strategies\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>across\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Real Estate, Infrastructure,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Energy,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Private Equity\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>& Credit.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>GCG provides\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>investment\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>solutions\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>for investors across Brookfield Asset Management\u003C/span>\u003Cspan>’s private\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>markets\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>investment platforms\u003C/span>\u003Cspan>. GCG also manages institutional relationships and raises capital for Brookfield and its affiliated managers\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>across a range of\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>funds\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and customized investment programs\u003C/span>\u003Cspan>. \u003C/span> \u003C/p>\u003Cp>\u003Cb>Key Accountabilities\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Support all aspects of fund marketing activities, client prospect due\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>diligence\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and onboarding processes:\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Work with CRMs to originate new client investment activity\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Compil\u003C/span>\u003Cspan>e\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>detailed pre-meeting reports\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>(PMRs)\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>for each client meeting involving Brookfield investment professionals\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Coordinate and attend update meetings with investment teams (prepare\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>PMRs\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>appropriate materials\u003C/span>\u003Cspan>, coordinate any follow-up)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Cover on-site due diligence meetings with investment teams (prepare\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>PMRs\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>appropriate materials\u003C/span>\u003Cspan>, coordinate any follow-up)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Where\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>appropriate\u003C/span>\u003Cspan>, directly communicate with clients to support their due diligence requests\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain Brookfield’s internal CRM system (Salesforce), ensuring that the system is up to date for internal reporting purposes\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with ad-hoc Business Development activities\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Conduct alternative asset industry and client-specific research\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Complete ad-hoc profiles on prospects as needed\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Perform d\u003C/span>\u003Cspan>etailed research and analysis,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>leveraging\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>market data and other sources, with the aim\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>to create\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>targeted prospective investor lists for new funds and strategies\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Monitor industry press for information relating to our respective prospects and competitors\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>In conjunction with\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Marketing & Events, Regional Management & Fundraise\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Management Teams, help coordinate road shows, conferences, and investor meetings\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with conference/ meeting planning:\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>setup\u003C/span>\u003Cspan>, prepare and co-ordinate with different stakeholders (both within and beyond the organization)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Facilitate broad investor communication initiatives\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Candidate Profile\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Requirement: fluent language skills in English plus at least one or more of the following\u003C/span>\u003Cspan>:\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>German and/or Italian \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>3-5 years sales support experience in private equity/asset management/private markets\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Undergraduate degree with an excellent academic background\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Post graduate studies in finance such as\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>IMC, CAIA,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>CFA\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>or\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>MBA\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>advantageous\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Relevant experience\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>working in\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>private markets across\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Real Estate, Infrastructure,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Energy\u003C/span>\u003Cspan>, Private Equity\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>or\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Credit\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong investment and financial analytical\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>and reporting\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>capabilities \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Highly proficient in Microsoft Office (Word, PowerPoint, and Excel), experience of Salesforce a plus\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Team player with positive attitude and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>pro-active\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>approach to work\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Able to develop\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a strong\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>internal/external\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>relationships\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Proactively seeks opportunities to get involved in challenging projects\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to multi-task and work in a very fast-paced and team-oriented environment\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent interpersonal, analytical, and creative problem-solving ability\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong written and verbal communication skills including preparation and delivery of presentations\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Self-motivated with\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a high level\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of attention to detail\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it.  Accordingly, we do not tolerate workplace discrimination, violence or harassment.\u003C/p>We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.","LocationLondon - One Canada Square, Level 25Business - Global Client GroupBrookfield is one of the world’s largest alternative asset managers, distinguished by a 100+ year heritage of owning and operating assets and businesses that form the backbone of the global economy. Brookfield’s Global Client Group provides insights and solutions designed to meet the evolving needs of a diverse group of investors around the world. GCG also manages institutional relationships, strategic partnerships and raises capital for Brookfield’s various private funds and Affiliate Managers.Brookfield CultureBrookfield has a unique and dynamic culture.  We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader:  Entrepreneurial, Collaborative and Disciplined.  Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.Job DescriptionThis role is an Associate level opportunity in the Global Client Group (“GCG”) at Brookfield Asset Management supporting client relationship managers (“CRMs”) with capital raising activities and servicing institutional clients across Switzerland, the Netherlands and Italy. The Associate will focus on supporting Brookfield’s private market strategies across Real Estate, Infrastructure, Energy, Private Equity & Credit. GCG provides investment solutions for investors across Brookfield Asset Management’s private markets investment platforms. GCG also manages institutional relationships and raises capital for Brookfield and its affiliated managers across a range of funds and customized investment programs.  Key Accountabilities Support all aspects of fund marketing activities, client prospect due diligence and onboarding processes: Work with CRMs to originate new client investment activity Compile detailed pre-meeting reports (PMRs) for each client meeting involving Brookfield investment professionals Coordinate and attend update meetings with investment teams (prepare PMRs and appropriate materials, coordinate any follow-up) Cover on-site due diligence meetings with investment teams (prepare PMRs and appropriate materials, coordinate any follow-up) Where appropriate, directly communicate with clients to support their due diligence requests Maintain Brookfield’s internal CRM system (Salesforce), ensuring that the system is up to date for internal reporting purposes Assist with ad-hoc Business Development activities Conduct alternative asset industry and client-specific research Complete ad-hoc profiles on prospects as needed Perform detailed research and analysis, leveraging market data and other sources, with the aim to create targeted prospective investor lists for new funds and strategies Monitor industry press for information relating to our respective prospects and competitors In conjunction with Marketing & Events, Regional Management & Fundraise Management Teams, help coordinate road shows, conferences, and investor meetings Assist with conference/ meeting planning: setup, prepare and co-ordinate with different stakeholders (both within and beyond the organization) Facilitate broad investor communication initiatives. Candidate Profile Requirement: fluent language skills in English plus at least one or more of the following: German and/or Italian  3-5 years sales support experience in private equity/asset management/private markets Undergraduate degree with an excellent academic background Post graduate studies in finance such as IMC, CAIA, CFA or MBA advantageous Relevant experience working in private markets across Real Estate, Infrastructure, Energy, Private Equity or Credit  Strong investment and financial analytical and reporting capabilities  Highly proficient in Microsoft Office (Word, PowerPoint, and Excel), experience of Salesforce a plus Team player with positive attitude and pro-active approach to work Able to develop a strong internal/external relationships Proactively seeks opportunities to get involved in challenging projects Ability to multi-task and work in a very fast-paced and team-oriented environment Excellent interpersonal, analytical, and creative problem-solving ability Strong written and verbal communication skills including preparation and delivery of presentations Self-motivated with a high level of attention to detail Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it.  Accordingly, we do not tolerate workplace discrimination, violence or harassment.We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.",1777433210000,{"jsonldValid":27,"jsonld":2502},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"German or Italian Speaking CRM Associate\",\"description\":\"\u003Cp>\u003Cb>Location\u003C/b>\u003C/p>London - One Canada Square, Level 25\u003Cp>\u003Cb>Business - Global Client Group\u003C/b>\u003C/p>\u003Cp>Brookfield is one of the world’s largest alternative asset managers, distinguished by a 100+ year heritage of owning and operating assets and businesses that form the backbone of the global economy. Brookfield’s Global Client Group provides insights and solutions designed to meet the evolving need\u003Cspan>s\u003C/span>\u003Cspan> \u003C/span>of a diverse group of investors around the world. GCG also manages institutional relationships, strategic partnerships and raises capital for Brookfield’s various private funds and Affiliate Managers.\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>\u003Cb>\u003Cspan>Brookfield Culture\u003C/span>\u003C/b>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>Brookfield has a unique and dynamic culture.  We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader:  Entrepreneurial, Collaborative and Disciplined.  Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Cp>\u003Cspan>This role is an\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Associate level opportunity in the\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Global Client\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Group\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>(“GCG”)\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>at Brookfield Asset Management support\u003C/span>\u003Cspan>ing\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>client relationship managers (“CRMs”)\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with capital raising activities and servicing institutional clients across\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Switzerland, the Netherlands and Italy\u003C/span>\u003Cspan>.\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>The\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Associate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>will\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>focus on supporting Brookfield’s private market strategies\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>across\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Real Estate, Infrastructure,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Energy,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Private Equity\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>& Credit.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>GCG provides\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>investment\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>solutions\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>for investors across Brookfield Asset Management\u003C/span>\u003Cspan>’s private\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>markets\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>investment platforms\u003C/span>\u003Cspan>. GCG also manages institutional relationships and raises capital for Brookfield and its affiliated managers\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>across a range of\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>funds\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and customized investment programs\u003C/span>\u003Cspan>. \u003C/span> \u003C/p>\u003Cp>\u003Cb>Key Accountabilities\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Support all aspects of fund marketing activities, client prospect due\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>diligence\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and onboarding processes:\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Work with CRMs to originate new client investment activity\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Compil\u003C/span>\u003Cspan>e\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>detailed pre-meeting reports\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>(PMRs)\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>for each client meeting involving Brookfield investment professionals\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Coordinate and attend update meetings with investment teams (prepare\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>PMRs\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>appropriate materials\u003C/span>\u003Cspan>, coordinate any follow-up)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Cover on-site due diligence meetings with investment teams (prepare\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>PMRs\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>appropriate materials\u003C/span>\u003Cspan>, coordinate any follow-up)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Where\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>appropriate\u003C/span>\u003Cspan>, directly communicate with clients to support their due diligence requests\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain Brookfield’s internal CRM system (Salesforce), ensuring that the system is up to date for internal reporting purposes\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with ad-hoc Business Development activities\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Conduct alternative asset industry and client-specific research\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Complete ad-hoc profiles on prospects as needed\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Perform d\u003C/span>\u003Cspan>etailed research and analysis,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>leveraging\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>market data and other sources, with the aim\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>to create\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>targeted prospective investor lists for new funds and strategies\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Monitor industry press for information relating to our respective prospects and competitors\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>In conjunction with\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Marketing & Events, Regional Management & Fundraise\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Management Teams, help coordinate road shows, conferences, and investor meetings\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with conference/ meeting planning:\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>setup\u003C/span>\u003Cspan>, prepare and co-ordinate with different stakeholders (both within and beyond the organization)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Facilitate broad investor communication initiatives\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Candidate Profile\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Requirement: fluent language skills in English plus at least one or more of the following\u003C/span>\u003Cspan>:\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>German and/or Italian \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>3-5 years sales support experience in private equity/asset management/private markets\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Undergraduate degree with an excellent academic background\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Post graduate studies in finance such as\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>IMC, CAIA,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>CFA\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>or\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>MBA\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>advantageous\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Relevant experience\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>working in\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>private markets across\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Real Estate, Infrastructure,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Energy\u003C/span>\u003Cspan>, Private Equity\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>or\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Credit\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong investment and financial analytical\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>and reporting\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>capabilities \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Highly proficient in Microsoft Office (Word, PowerPoint, and Excel), experience of Salesforce a plus\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Team player with positive attitude and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>pro-active\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>approach to work\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Able to develop\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a strong\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>internal/external\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>relationships\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Proactively seeks opportunities to get involved in challenging projects\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to multi-task and work in a very fast-paced and team-oriented environment\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent interpersonal, analytical, and creative problem-solving ability\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong written and verbal communication skills including preparation and delivery of presentations\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Self-motivated with\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a high level\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of attention to detail\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it.  Accordingly, we do not tolerate workplace discrimination, violence or harassment.\u003C/p>We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.\",\"datePosted\":\"2026-04-29T03:27:15.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Brookfield\",\"sameAs\":\"https://www.brookfield.com\",\"logo\":\"https://logo.clearbit.com/brookfield.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Brookfield\",\"value\":\"876fb561dfe96394f166d08f9e96ecc453cde075dc294fd1716bd6f7d1aef6dc\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London\",\"addressRegion\":\"England\",\"addressCountry\":\"GB\"}}}",{"id":2504,"slug":2505,"title":2506,"companyname":1809,"companylogo":1810,"companyTagline":1811,"companyIndustry":1047,"city":2322,"country":14,"remote":15,"employmentType":2507,"department":18,"content_html":2508,"content_text":2509,"years":21,"createdAt":2500,"updatedAtISO":2486,"postedAtISO":2487,"hasSalary":15,"salaryMin":2510,"salaryMax":2511,"currency":25,"schema":2512},"3387222f600723d19aa6e78f2aa4df7e74afffe7c7b31aa0accd1a0b4da36cf6","senior-crm-lifestyle-optimization-associate-at-bet-mgm-0200115a0f","Senior CRM Lifestyle Optimization Associate",[17],"\u003Cp>\u003Cb>Discover What’s Possible at BetMGM \u003C/b>\u003Cbr>\u003Cbr>Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.\u003Cbr>\u003Cbr>As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, Vision, Life, and Disability Insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) with company match \u003C/p>\u003C/li>\u003Cli>\u003Cp>Pre-tax spending accounts including health care FSA and commuter savings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible paid time off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional development reimbursement and ongoing skills training opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employee resource groups \u003C/p>\u003C/li>\u003Cli>\u003Cp>Swag, ticket giveaways, and more!\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. \u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>As the Senior CRM Lifecycle Optimization Associate, you will be responsible for designing, optimizing, and evolving customer journeys that drive measurable revenue, retention, and long-term value across sports, casino, and poker verticals.\u003C/p>\u003Cp>This role is not only focused on daily campaign execution. Instead, it is centered on journey intelligence, AI-powered decisioning, experimentation frameworks, and performance optimization. You will continually assess how we engage customers, introduce new ways of delivering value through automation and machine learning, and ensure every lifecycle interaction drives clear ROI.\u003Cbr>You will partner closely with the Senior CRM Lifecycle Manager, BI, Product, and Business unit teams to transform lifecycle marketing into a scalable, insight-led growth engine.\u003C/p>\u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the end-to-end optimization of customer journeys across email, push, onsite, and emerging channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Redesign existing lifecycle programs to improve incremental revenue, engagement depth, and retention, rather than volume of campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure journeys are adaptive, personalized, and powered by real-time data and AI-driven decision models.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Champion the use of AI, predictive modeling, and decisioning frameworks to enhance personalization and next-best-action strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with BI and analytics teams to introduce new data models, signals, and triggers that improve journey outcomes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify and pilot new tools, technologies, and methodologies that modernize CRM delivery and reduce manual dependency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define success metrics focused on incrementality, ROI, NGR contribution, and customer lifetime value.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously monitor performance, run structured experimentation (A/B, multivariate, holdouts), and scale winning strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate insights into clear recommendations that directly influence revenue and strategic priorities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead strategic briefs that clearly articulate business objectives, audience strategy, journey logic, and success criteria.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work cross-functionally with Creative, Product, BI, and Operations teams to ensure ideas move efficiently from concept to impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Act as a strategic CRM thought partner—challenging assumptions and helping stakeholders rethink how journeys deliver value.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure lifecycle journeys are logically sound, customer-centric, and frictionless, with strong quality controls.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain consistent governance around testing, learnings, and documentation to support continuous improvement.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Proven experience building and optimizing lifecycle strategies or automated contact plans in a digital, data-driven environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of CRM strategy, customer segmentation, and journey orchestration.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with marketing automation or CRM platforms (e.g., Optimove or similar).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to analyze performance data and turn insights into actionable growth strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Solid understanding of online gaming, sports betting, or regulated digital environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable working with AI concepts, predictive modeling outputs, and experimentation frameworks, even if not building models or agents yourself.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to think beyond execution and focus on systems, scalability, and long-term impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong business acumen with a clear focus on revenue generation and ROI.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Naturally curious and motivated to challenge the status quo.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable operating in ambiguity while driving clarity and direction.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborative team player who influences without authority.\u003C/p>\u003C/li>\u003Cli>\u003Cp>High ownership mentality—focused on outcomes, not tasks.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The annual salary range for this position is $79840 to $99800.\u003Cspan>  \u003C/span>Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.\u003Cspan>  \u003C/span>This position is also eligible for participation in a performance-based bonus plan.\u003Cspan>  \u003C/span>\u003C/p>\u003Cp>Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.\u003Cbr>\u003Cbr>\u003Cb>Gaming Compliance & Licensing Requirements \u003C/b>\u003Cbr>\u003Cbr>As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies.  Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment.  Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.\u003Cbr>\u003Cbr>In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.\u003C/p>\u003Cp>\u003Cb>About BetMGM\u003C/b>\u003Cbr>\u003Cbr>BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.\u003C/p>\u003Cp>BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.\u003Cbr>\u003Cbr>If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.\u003C/p>\u003Cp>This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.\u003C/p>\u003Cp>#LI-HYBRID\u003C/p>\u003Cp>#LI-JLEE\u003C/p>","Discover What’s Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: Medical, Dental, Vision, Life, and Disability Insurance401(k) with company match Pre-tax spending accounts including health care FSA and commuter savingsFlexible paid time offProfessional development reimbursement and ongoing skills training opportunitiesEmployee resource groups Swag, ticket giveaways, and more!At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the RoleAs the Senior CRM Lifecycle Optimization Associate, you will be responsible for designing, optimizing, and evolving customer journeys that drive measurable revenue, retention, and long-term value across sports, casino, and poker verticals.This role is not only focused on daily campaign execution. Instead, it is centered on journey intelligence, AI-powered decisioning, experimentation frameworks, and performance optimization. You will continually assess how we engage customers, introduce new ways of delivering value through automation and machine learning, and ensure every lifecycle interaction drives clear ROI.You will partner closely with the Senior CRM Lifecycle Manager, BI, Product, and Business unit teams to transform lifecycle marketing into a scalable, insight-led growth engine.ResponsibilitiesOwn the end-to-end optimization of customer journeys across email, push, onsite, and emerging channels.Redesign existing lifecycle programs to improve incremental revenue, engagement depth, and retention, rather than volume of campaigns.Ensure journeys are adaptive, personalized, and powered by real-time data and AI-driven decision models.Champion the use of AI, predictive modeling, and decisioning frameworks to enhance personalization and next-best-action strategies.Partner with BI and analytics teams to introduce new data models, signals, and triggers that improve journey outcomes.Identify and pilot new tools, technologies, and methodologies that modernize CRM delivery and reduce manual dependency.Define success metrics focused on incrementality, ROI, NGR contribution, and customer lifetime value.Continuously monitor performance, run structured experimentation (A/B, multivariate, holdouts), and scale winning strategies.Translate insights into clear recommendations that directly influence revenue and strategic priorities.Lead strategic briefs that clearly articulate business objectives, audience strategy, journey logic, and success criteria.Work cross-functionally with Creative, Product, BI, and Operations teams to ensure ideas move efficiently from concept to impact.Act as a strategic CRM thought partner—challenging assumptions and helping stakeholders rethink how journeys deliver value.Ensure lifecycle journeys are logically sound, customer-centric, and frictionless, with strong quality controls.Maintain consistent governance around testing, learnings, and documentation to support continuous improvement.Required ExperienceProven experience building and optimizing lifecycle strategies or automated contact plans in a digital, data-driven environment.Strong understanding of CRM strategy, customer segmentation, and journey orchestration.Hands-on experience with marketing automation or CRM platforms (e.g., Optimove or similar).Demonstrated ability to analyze performance data and turn insights into actionable growth strategies.Solid understanding of online gaming, sports betting, or regulated digital environments.Comfortable working with AI concepts, predictive modeling outputs, and experimentation frameworks, even if not building models or agents yourself.Ability to think beyond execution and focus on systems, scalability, and long-term impact.Strong business acumen with a clear focus on revenue generation and ROI.Naturally curious and motivated to challenge the status quo.Comfortable operating in ambiguity while driving clarity and direction.Collaborative team player who influences without authority.High ownership mentality—focused on outcomes, not tasks.The annual salary range for this position is $79840 to $99800.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.  This position is also eligible for participation in a performance-based bonus plan.  Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies.  Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment.  Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.About BetMGMBetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.#LI-HYBRID#LI-JLEE",79840,99800,{"jsonldValid":27,"jsonld":2513},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior CRM Lifestyle Optimization Associate\",\"description\":\"\u003Cp>\u003Cb>Discover What’s Possible at BetMGM \u003C/b>\u003Cbr>\u003Cbr>Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.\u003Cbr>\u003Cbr>As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, Vision, Life, and Disability Insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) with company match \u003C/p>\u003C/li>\u003Cli>\u003Cp>Pre-tax spending accounts including health care FSA and commuter savings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible paid time off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional development reimbursement and ongoing skills training opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employee resource groups \u003C/p>\u003C/li>\u003Cli>\u003Cp>Swag, ticket giveaways, and more!\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. \u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>As the Senior CRM Lifecycle Optimization Associate, you will be responsible for designing, optimizing, and evolving customer journeys that drive measurable revenue, retention, and long-term value across sports, casino, and poker verticals.\u003C/p>\u003Cp>This role is not only focused on daily campaign execution. Instead, it is centered on journey intelligence, AI-powered decisioning, experimentation frameworks, and performance optimization. You will continually assess how we engage customers, introduce new ways of delivering value through automation and machine learning, and ensure every lifecycle interaction drives clear ROI.\u003Cbr>You will partner closely with the Senior CRM Lifecycle Manager, BI, Product, and Business unit teams to transform lifecycle marketing into a scalable, insight-led growth engine.\u003C/p>\u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the end-to-end optimization of customer journeys across email, push, onsite, and emerging channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Redesign existing lifecycle programs to improve incremental revenue, engagement depth, and retention, rather than volume of campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure journeys are adaptive, personalized, and powered by real-time data and AI-driven decision models.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Champion the use of AI, predictive modeling, and decisioning frameworks to enhance personalization and next-best-action strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with BI and analytics teams to introduce new data models, signals, and triggers that improve journey outcomes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify and pilot new tools, technologies, and methodologies that modernize CRM delivery and reduce manual dependency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define success metrics focused on incrementality, ROI, NGR contribution, and customer lifetime value.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously monitor performance, run structured experimentation (A/B, multivariate, holdouts), and scale winning strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate insights into clear recommendations that directly influence revenue and strategic priorities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead strategic briefs that clearly articulate business objectives, audience strategy, journey logic, and success criteria.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work cross-functionally with Creative, Product, BI, and Operations teams to ensure ideas move efficiently from concept to impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Act as a strategic CRM thought partner—challenging assumptions and helping stakeholders rethink how journeys deliver value.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure lifecycle journeys are logically sound, customer-centric, and frictionless, with strong quality controls.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain consistent governance around testing, learnings, and documentation to support continuous improvement.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Proven experience building and optimizing lifecycle strategies or automated contact plans in a digital, data-driven environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of CRM strategy, customer segmentation, and journey orchestration.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with marketing automation or CRM platforms (e.g., Optimove or similar).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to analyze performance data and turn insights into actionable growth strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Solid understanding of online gaming, sports betting, or regulated digital environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable working with AI concepts, predictive modeling outputs, and experimentation frameworks, even if not building models or agents yourself.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to think beyond execution and focus on systems, scalability, and long-term impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong business acumen with a clear focus on revenue generation and ROI.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Naturally curious and motivated to challenge the status quo.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable operating in ambiguity while driving clarity and direction.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborative team player who influences without authority.\u003C/p>\u003C/li>\u003Cli>\u003Cp>High ownership mentality—focused on outcomes, not tasks.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The annual salary range for this position is $79840 to $99800.\u003Cspan>  \u003C/span>Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.\u003Cspan>  \u003C/span>This position is also eligible for participation in a performance-based bonus plan.\u003Cspan>  \u003C/span>\u003C/p>\u003Cp>Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.\u003Cbr>\u003Cbr>\u003Cb>Gaming Compliance & Licensing Requirements \u003C/b>\u003Cbr>\u003Cbr>As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies.  Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment.  Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.\u003Cbr>\u003Cbr>In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.\u003C/p>\u003Cp>\u003Cb>About BetMGM\u003C/b>\u003Cbr>\u003Cbr>BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.\u003C/p>\u003Cp>BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.\u003Cbr>\u003Cbr>If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.\u003C/p>\u003Cp>This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.\u003C/p>\u003Cp>#LI-HYBRID\u003C/p>\u003Cp>#LI-JLEE\u003C/p>\",\"datePosted\":\"2026-04-29T03:27:15.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Bet MGM\",\"sameAs\":\"https://promo.nj.betmgm.com/en/promo/geolocator?orh=www.betmgm.com\",\"logo\":\"https://logo.clearbit.com/promo.nj.betmgm.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Bet MGM\",\"value\":\"3387222f600723d19aa6e78f2aa4df7e74afffe7c7b31aa0accd1a0b4da36cf6\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Hybrid\",\"addressRegion\":\"New Jersey\",\"addressCountry\":\"US\"}}}",{"id":2515,"slug":2516,"title":2517,"companyname":1809,"companylogo":1810,"companyTagline":1811,"companyIndustry":1047,"city":2322,"country":14,"remote":15,"employmentType":2518,"department":18,"content_html":2519,"content_text":2520,"years":21,"createdAt":2500,"updatedAtISO":2486,"postedAtISO":2487,"hasSalary":15,"salaryMin":2510,"salaryMax":2511,"currency":25,"schema":2521},"585a75c6dc971051ebabb60eaacab1ead9570998787516c6c675b08d73c92900","senior-crm-marketing-performance-associate-at-bet-mgm-8b4c623f0e","Senior CRM Marketing Performance Associate",[17],"\u003Cp>\u003Cb>Discover What’s Possible at BetMGM \u003C/b>\u003Cbr>\u003Cbr>Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.\u003Cbr>\u003Cbr>As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, Vision, Life, and Disability Insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) with company match \u003C/p>\u003C/li>\u003Cli>\u003Cp>Pre-tax spending accounts including health care FSA and commuter savings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible paid time off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional development reimbursement and ongoing skills training opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employee resource groups \u003C/p>\u003C/li>\u003Cli>\u003Cp>Swag, ticket giveaways, and more!\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. \u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>The Senior CRM Marketing Performance Associate is a hands-on, enablement-driven role that sits at the intersection of CRM execution, marketing technology, and business performance. This position serves as the strategic operational backbone of the CRM ecosystem—translating marketing strategy into scalable, compliant, and AI-ready CRM solutions across Lifecycle, Loyalty, Sports, and Casino.\u003C/p>\u003Cp>By owning net-new campaign production capabilities, automation enablement, QA rigor, and template modernization, this role designs, implements, and stabilizes CRM capabilities that operate reliably today while accelerating adoption of AI-driven personalization, bots, and automated decisioning.\u003C/p>\u003Cp>The role partners closely with MarTech, Business Intelligence, Marketing Operations, CRM Operations, and Compliance to modernize CRM infrastructure, reduce execution risk, and transition scalable, repeatable solutions into business-as-usual operations in support of 2026 growth priorities.\u003C/p>\u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Enable CRM platforms and production capabilities that allow CRM Operations teams to consistently execute high-volume campaigns across brands and verticals.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Execute, QA, and productionize net-new CRM technologies, automation, and campaign capabilities, ensuring smooth operational handoff following implementation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Resolve campaign-level technical issues (e.g., deep linking, rendering, personalization logic, UX defects) to minimize operational, regulatory, and business risk.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support modernization of legacy CRM infrastructure by enabling scalable 1:1 personalization, reusable components, and modular campaign frameworks.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with MarTech and cross-functional teams to productionize beta CRM capabilities, ensuring enterprise readiness and long-term stability.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support implementation and operationalization of AI-driven CRM use cases, including agents and automated decisioning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Act as primary QA owner, enforcing standardized templates, testing checklists, and deployment best practices to ensure compliance and audit readiness.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain documentation, version control, and repeatable production processes to support scalable, compliant CRM operations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Enable AI-ready measurement and experimentation frameworks that accelerate test-and-learn velocity and improve performance visibility.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Serve as a force multiplier for CRM teams by owning hands-on enablement, freeing teams to focus on strategy, experimentation, and revenue-driving initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Act as a production liaison with MarTech and external partners, ensuring CRM readiness, integration stability, and operational consistency.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications & Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Hands-on experience with enterprise CRM platforms such as Optimove, Salesforce Marketing Cloud, Braze, or similar tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of lifecycle marketing, campaign orchestration, audience segmentation, and triggered messaging across email, push, and in-app channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience translating marketing strategy into scalable, production-ready CRM executions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fluency working with customer data models, behavioral signals, events, and attributes to enable targeting, personalization, and automation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with marketing technology ecosystems, including integrations, APIs, and third-party vendors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven experience building, QA’ing, and deploying high-volume CRM campaigns in regulated environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exceptional attention to detail across logic, personalization rules, compliance requirements, and rendering.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience enabling reusable components, dynamic content, templating, and automation frameworks.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on exposure to A/B and multivariate testing, with the ability to translate results into actionable insights.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to AI-driven marketing capabilities such as recommendations, predictive models, agents, or automated decisioning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong cross-functional collaboration and communication skills, with the ability to translate technical concepts into business impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to build scalable processes, manage multiple workstreams, and operate effectively in fast-paced, high-volume environments.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The annual salary range for this position is $79840 to $99800.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.  This position is also eligible for participation in a performance-based bonus plan.  \u003C/p>\u003Cp>Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.\u003Cbr>\u003Cbr>\u003Cb>Gaming Compliance & Licensing Requirements \u003C/b>\u003Cbr>\u003Cbr>As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies.  Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment.  Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.\u003Cbr>\u003Cbr>In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.\u003C/p>\u003Cp>\u003Cb>About BetMGM\u003C/b>\u003Cbr>\u003Cbr>BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.\u003C/p>\u003Cp>BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.\u003Cbr>\u003Cbr>If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.\u003C/p>\u003Cp>This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.\u003C/p>\u003Cp>#LI-HYBRID\u003C/p>\u003Cp>#LI-JLEE\u003C/p>","Discover What’s Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: Medical, Dental, Vision, Life, and Disability Insurance401(k) with company match Pre-tax spending accounts including health care FSA and commuter savingsFlexible paid time offProfessional development reimbursement and ongoing skills training opportunitiesEmployee resource groups Swag, ticket giveaways, and more!At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the RoleThe Senior CRM Marketing Performance Associate is a hands-on, enablement-driven role that sits at the intersection of CRM execution, marketing technology, and business performance. This position serves as the strategic operational backbone of the CRM ecosystem—translating marketing strategy into scalable, compliant, and AI-ready CRM solutions across Lifecycle, Loyalty, Sports, and Casino.By owning net-new campaign production capabilities, automation enablement, QA rigor, and template modernization, this role designs, implements, and stabilizes CRM capabilities that operate reliably today while accelerating adoption of AI-driven personalization, bots, and automated decisioning.The role partners closely with MarTech, Business Intelligence, Marketing Operations, CRM Operations, and Compliance to modernize CRM infrastructure, reduce execution risk, and transition scalable, repeatable solutions into business-as-usual operations in support of 2026 growth priorities.ResponsibilitiesEnable CRM platforms and production capabilities that allow CRM Operations teams to consistently execute high-volume campaigns across brands and verticals.Execute, QA, and productionize net-new CRM technologies, automation, and campaign capabilities, ensuring smooth operational handoff following implementation.Resolve campaign-level technical issues (e.g., deep linking, rendering, personalization logic, UX defects) to minimize operational, regulatory, and business risk.Support modernization of legacy CRM infrastructure by enabling scalable 1:1 personalization, reusable components, and modular campaign frameworks.Partner with MarTech and cross-functional teams to productionize beta CRM capabilities, ensuring enterprise readiness and long-term stability.Support implementation and operationalization of AI-driven CRM use cases, including agents and automated decisioning.Act as primary QA owner, enforcing standardized templates, testing checklists, and deployment best practices to ensure compliance and audit readiness.Maintain documentation, version control, and repeatable production processes to support scalable, compliant CRM operations.Enable AI-ready measurement and experimentation frameworks that accelerate test-and-learn velocity and improve performance visibility.Serve as a force multiplier for CRM teams by owning hands-on enablement, freeing teams to focus on strategy, experimentation, and revenue-driving initiatives.Act as a production liaison with MarTech and external partners, ensuring CRM readiness, integration stability, and operational consistency.Qualifications & ExperienceHands-on experience with enterprise CRM platforms such as Optimove, Salesforce Marketing Cloud, Braze, or similar tools.Strong understanding of lifecycle marketing, campaign orchestration, audience segmentation, and triggered messaging across email, push, and in-app channels.Experience translating marketing strategy into scalable, production-ready CRM executions.Fluency working with customer data models, behavioral signals, events, and attributes to enable targeting, personalization, and automation.Familiarity with marketing technology ecosystems, including integrations, APIs, and third-party vendors.Proven experience building, QA’ing, and deploying high-volume CRM campaigns in regulated environments.Exceptional attention to detail across logic, personalization rules, compliance requirements, and rendering.Experience enabling reusable components, dynamic content, templating, and automation frameworks.Hands-on exposure to A/B and multivariate testing, with the ability to translate results into actionable insights.Exposure to AI-driven marketing capabilities such as recommendations, predictive models, agents, or automated decisioning.Strong cross-functional collaboration and communication skills, with the ability to translate technical concepts into business impact.Demonstrated ability to build scalable processes, manage multiple workstreams, and operate effectively in fast-paced, high-volume environments.The annual salary range for this position is $79840 to $99800.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.  This position is also eligible for participation in a performance-based bonus plan.  Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies.  Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment.  Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.About BetMGMBetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.#LI-HYBRID#LI-JLEE",{"jsonldValid":27,"jsonld":2522},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Senior CRM Marketing Performance Associate\",\"description\":\"\u003Cp>\u003Cb>Discover What’s Possible at BetMGM \u003C/b>\u003Cbr>\u003Cbr>Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.\u003Cbr>\u003Cbr>As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include: \u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, Vision, Life, and Disability Insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) with company match \u003C/p>\u003C/li>\u003Cli>\u003Cp>Pre-tax spending accounts including health care FSA and commuter savings\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible paid time off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional development reimbursement and ongoing skills training opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employee resource groups \u003C/p>\u003C/li>\u003Cli>\u003Cp>Swag, ticket giveaways, and more!\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. \u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>The Senior CRM Marketing Performance Associate is a hands-on, enablement-driven role that sits at the intersection of CRM execution, marketing technology, and business performance. This position serves as the strategic operational backbone of the CRM ecosystem—translating marketing strategy into scalable, compliant, and AI-ready CRM solutions across Lifecycle, Loyalty, Sports, and Casino.\u003C/p>\u003Cp>By owning net-new campaign production capabilities, automation enablement, QA rigor, and template modernization, this role designs, implements, and stabilizes CRM capabilities that operate reliably today while accelerating adoption of AI-driven personalization, bots, and automated decisioning.\u003C/p>\u003Cp>The role partners closely with MarTech, Business Intelligence, Marketing Operations, CRM Operations, and Compliance to modernize CRM infrastructure, reduce execution risk, and transition scalable, repeatable solutions into business-as-usual operations in support of 2026 growth priorities.\u003C/p>\u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Enable CRM platforms and production capabilities that allow CRM Operations teams to consistently execute high-volume campaigns across brands and verticals.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Execute, QA, and productionize net-new CRM technologies, automation, and campaign capabilities, ensuring smooth operational handoff following implementation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Resolve campaign-level technical issues (e.g., deep linking, rendering, personalization logic, UX defects) to minimize operational, regulatory, and business risk.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support modernization of legacy CRM infrastructure by enabling scalable 1:1 personalization, reusable components, and modular campaign frameworks.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with MarTech and cross-functional teams to productionize beta CRM capabilities, ensuring enterprise readiness and long-term stability.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support implementation and operationalization of AI-driven CRM use cases, including agents and automated decisioning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Act as primary QA owner, enforcing standardized templates, testing checklists, and deployment best practices to ensure compliance and audit readiness.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain documentation, version control, and repeatable production processes to support scalable, compliant CRM operations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Enable AI-ready measurement and experimentation frameworks that accelerate test-and-learn velocity and improve performance visibility.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Serve as a force multiplier for CRM teams by owning hands-on enablement, freeing teams to focus on strategy, experimentation, and revenue-driving initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Act as a production liaison with MarTech and external partners, ensuring CRM readiness, integration stability, and operational consistency.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications & Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Hands-on experience with enterprise CRM platforms such as Optimove, Salesforce Marketing Cloud, Braze, or similar tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of lifecycle marketing, campaign orchestration, audience segmentation, and triggered messaging across email, push, and in-app channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience translating marketing strategy into scalable, production-ready CRM executions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fluency working with customer data models, behavioral signals, events, and attributes to enable targeting, personalization, and automation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with marketing technology ecosystems, including integrations, APIs, and third-party vendors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven experience building, QA’ing, and deploying high-volume CRM campaigns in regulated environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exceptional attention to detail across logic, personalization rules, compliance requirements, and rendering.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience enabling reusable components, dynamic content, templating, and automation frameworks.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on exposure to A/B and multivariate testing, with the ability to translate results into actionable insights.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to AI-driven marketing capabilities such as recommendations, predictive models, agents, or automated decisioning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong cross-functional collaboration and communication skills, with the ability to translate technical concepts into business impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to build scalable processes, manage multiple workstreams, and operate effectively in fast-paced, high-volume environments.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The annual salary range for this position is $79840 to $99800.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.  This position is also eligible for participation in a performance-based bonus plan.  \u003C/p>\u003Cp>Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.\u003Cbr>\u003Cbr>\u003Cb>Gaming Compliance & Licensing Requirements \u003C/b>\u003Cbr>\u003Cbr>As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies.  Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment.  Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.\u003Cbr>\u003Cbr>In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.\u003C/p>\u003Cp>\u003Cb>About BetMGM\u003C/b>\u003Cbr>\u003Cbr>BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.\u003C/p>\u003Cp>BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.\u003Cbr>\u003Cbr>If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.\u003C/p>\u003Cp>This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.\u003C/p>\u003Cp>#LI-HYBRID\u003C/p>\u003Cp>#LI-JLEE\u003C/p>\",\"datePosted\":\"2026-04-29T03:27:15.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Bet MGM\",\"sameAs\":\"https://promo.nj.betmgm.com/en/promo/geolocator?orh=www.betmgm.com\",\"logo\":\"https://logo.clearbit.com/promo.nj.betmgm.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Bet MGM\",\"value\":\"585a75c6dc971051ebabb60eaacab1ead9570998787516c6c675b08d73c92900\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Hybrid\",\"addressRegion\":\"New Jersey\",\"addressCountry\":\"US\"}}}",{"id":2524,"slug":2525,"title":2526,"companyname":1876,"companylogo":1877,"companyIndustry":1143,"city":2527,"country":2528,"remote":15,"employmentType":2529,"department":18,"content_html":2530,"content_text":2531,"years":21,"createdAt":2532,"updatedAtISO":2533,"postedAtISO":2534,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":2535,"schema":2536},"9079c3a298764d3c03c3162e09ae6075490f610bd875e7ccb9da77a22aacb655","crm-trainee-at-samsung-electronics-uk-14ae535195","CRM Trainee","The Park","Czech Republic",[17],"\u003Cp>\u003Cb>Position Summary\u003C/b>\u003C/p>V Samsung Electronics inovujeme a vytváříme technologie, které pomáhají lidem dělat to, co dosud nemohli. Hledáme motivovaného kolegu nebo kolegyni na pozici CRM Trainee, který/á se připojí k našemu D2C týmu a podpoří nás v rozvoji našich CRM aktivit a marketingových kampaní pod vedením zkušenějších kolegů.\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>\u003Cspan>Role and Responsibilities\u003C/span>\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cb>Co budete mít na této pozici na starosti?\u003C/b>\u003C/p>\u003Cp>\u003Cb>CRM Aktivity:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Exekuce a správa CRM kampaní na českém a slovenském trhu –  budete se podílet na tom, aby ti správní zákazníci dostávali ty správné nabídky ve správný čas.\u003C/li>\u003Cli>Komunikace napříč D2C týmem a agenturami při plánování promo akcí a kampaní.\u003C/li>\u003Cli>Řešení problémů s distribucí e-mailů (např. neobdržení slevových kódů).\u003C/li>\u003Cli>Rozvoj CRM komunikace napříč kanály pomocí A/B testování a vyhodnocování, a to pod vedením zkušenějšího kolegy\u003C/li>\u003Cli>Sběr a lokalizace obsahu pro marketingové formuláře a poskytování zpětné vazby.\u003C/li>\u003Cli>Účast na projektech zaměřených na automatizaci CRM a zvyšování zákaznické retence.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ostatní Aktivity:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Podpora při rozvoji oficiálního webu Samsung jako přímého prodejního kanálu.\u003C/li>\u003Cli>Exekutivní pomoc při správě webu a obsahových stránek.\u003C/li>\u003Cli>Aktivní spolupráce s HQ a exekuce obdržených instrukcí a postupů.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Co od Vás očekáváme?\u003C/b>\u003C/p>\u003Cul>\u003Cli>Pracovní zkušenost v oblasti marketingu (např. z marketingové agentury nebo během studia).\u003C/li>\u003Cli>Znalost online a e-commerce marketingu.\u003C/li>\u003Cli>Výborné komunikační dovednosti v češtině a angličtině.\u003C/li>\u003Cli>Kreativní myšlení a schopnost pracovat samostatně.\u003C/li>\u003Cli>Základní znalosti v oblasti analýzy dat a marketingových nástrojů (výhodou).\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>\u003Cspan>Skills and Qualifications\u003C/span>\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cb>Co Vám můžeme nabídnout?\u003C/b>\u003C/p>\u003Cul>\u003Cli>Silnou značku a špičkové produkty.\u003C/li>\u003Cli>Příležitost využít naplno svou kreativitu a pracovat samostatně.\u003C/li>\u003Cli>Přístup ke globálnímu know-how skupiny Samsung Electronics a podporu pro odborný rozvoj.\u003C/li>\u003Cli>Odměňování s fixní částkou mzdy a bonusovou složkou.\u003C/li>\u003Cli>\u003Ci>Work-life balance jako součást pracovní politiky (5 týdnů dovolené, 4 sick days, Multisport karta atd.).\u003C/i>\u003C/li>\u003Cli>Širokou škálu výhod (penzijní a volnočasový příspěvek, stravenky, výhodný nákup Samsung produktů\u003C/li>\u003C/ul>\u003Cp>\u003Ci>We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.\u003C/i>\u003Cbr>\u003Cbr>\u003Ci>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/i>\u003Cbr>\u003Cbr>\u003Ci>Also, we want to inform you that at Samsung Electronics Czech and Slovakia, during the selection process, we prevent the violation of other companies' trade secrets.\u003C/i>\u003Cbr>\u003Cbr>\u003Ci>Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html\u003Cbr>\u003Cbr>Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html\u003C/i>\u003Cbr> \u003C/p>\u003Cul>\u003Cli>Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at:\u003Cspan> \u003C/span>https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click\u003Cspan> \u003C/span>here:\u003Cspan> \u003C/span>https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html\u003C/li>\u003C/ul>\u003Cp>* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html\u003C/p>","Position SummaryV Samsung Electronics inovujeme a vytváříme technologie, které pomáhají lidem dělat to, co dosud nemohli. Hledáme motivovaného kolegu nebo kolegyni na pozici CRM Trainee, který/á se připojí k našemu D2C týmu a podpoří nás v rozvoji našich CRM aktivit a marketingových kampaní pod vedením zkušenějších kolegů.Role and ResponsibilitiesCo budete mít na této pozici na starosti?CRM Aktivity:Exekuce a správa CRM kampaní na českém a slovenském trhu –  budete se podílet na tom, aby ti správní zákazníci dostávali ty správné nabídky ve správný čas.Komunikace napříč D2C týmem a agenturami při plánování promo akcí a kampaní.Řešení problémů s distribucí e-mailů (např. neobdržení slevových kódů).Rozvoj CRM komunikace napříč kanály pomocí A/B testování a vyhodnocování, a to pod vedením zkušenějšího kolegySběr a lokalizace obsahu pro marketingové formuláře a poskytování zpětné vazby.Účast na projektech zaměřených na automatizaci CRM a zvyšování zákaznické retence.Ostatní Aktivity:Podpora při rozvoji oficiálního webu Samsung jako přímého prodejního kanálu.Exekutivní pomoc při správě webu a obsahových stránek.Aktivní spolupráce s HQ a exekuce obdržených instrukcí a postupů.Co od Vás očekáváme?Pracovní zkušenost v oblasti marketingu (např. z marketingové agentury nebo během studia).Znalost online a e-commerce marketingu.Výborné komunikační dovednosti v češtině a angličtině.Kreativní myšlení a schopnost pracovat samostatně.Základní znalosti v oblasti analýzy dat a marketingových nástrojů (výhodou).Skills and QualificationsCo Vám můžeme nabídnout?Silnou značku a špičkové produkty.Příležitost využít naplno svou kreativitu a pracovat samostatně.Přístup ke globálnímu know-how skupiny Samsung Electronics a podporu pro odborný rozvoj.Odměňování s fixní částkou mzdy a bonusovou složkou.Work-life balance jako součást pracovní politiky (5 týdnů dovolené, 4 sick days, Multisport karta atd.).Širokou škálu výhod (penzijní a volnočasový příspěvek, stravenky, výhodný nákup Samsung produktůWe are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Also, we want to inform you that at Samsung Electronics Czech and Slovakia, during the selection process, we prevent the violation of other companies' trade secrets.Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.htmlPlease visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html",1777389839000,"2026-04-28 17:24:22","2026-04-28T15:24:22.000Z","CZK",{"jsonldValid":27,"jsonld":2537},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"CRM Trainee\",\"description\":\"\u003Cp>\u003Cb>Position Summary\u003C/b>\u003C/p>V Samsung Electronics inovujeme a vytváříme technologie, které pomáhají lidem dělat to, co dosud nemohli. Hledáme motivovaného kolegu nebo kolegyni na pozici CRM Trainee, který/á se připojí k našemu D2C týmu a podpoří nás v rozvoji našich CRM aktivit a marketingových kampaní pod vedením zkušenějších kolegů.\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>\u003Cspan>Role and Responsibilities\u003C/span>\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cb>Co budete mít na této pozici na starosti?\u003C/b>\u003C/p>\u003Cp>\u003Cb>CRM Aktivity:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Exekuce a správa CRM kampaní na českém a slovenském trhu –  budete se podílet na tom, aby ti správní zákazníci dostávali ty správné nabídky ve správný čas.\u003C/li>\u003Cli>Komunikace napříč D2C týmem a agenturami při plánování promo akcí a kampaní.\u003C/li>\u003Cli>Řešení problémů s distribucí e-mailů (např. neobdržení slevových kódů).\u003C/li>\u003Cli>Rozvoj CRM komunikace napříč kanály pomocí A/B testování a vyhodnocování, a to pod vedením zkušenějšího kolegy\u003C/li>\u003Cli>Sběr a lokalizace obsahu pro marketingové formuláře a poskytování zpětné vazby.\u003C/li>\u003Cli>Účast na projektech zaměřených na automatizaci CRM a zvyšování zákaznické retence.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Ostatní Aktivity:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Podpora při rozvoji oficiálního webu Samsung jako přímého prodejního kanálu.\u003C/li>\u003Cli>Exekutivní pomoc při správě webu a obsahových stránek.\u003C/li>\u003Cli>Aktivní spolupráce s HQ a exekuce obdržených instrukcí a postupů.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Co od Vás očekáváme?\u003C/b>\u003C/p>\u003Cul>\u003Cli>Pracovní zkušenost v oblasti marketingu (např. z marketingové agentury nebo během studia).\u003C/li>\u003Cli>Znalost online a e-commerce marketingu.\u003C/li>\u003Cli>Výborné komunikační dovednosti v češtině a angličtině.\u003C/li>\u003Cli>Kreativní myšlení a schopnost pracovat samostatně.\u003C/li>\u003Cli>Základní znalosti v oblasti analýzy dat a marketingových nástrojů (výhodou).\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>\u003Cspan>Skills and Qualifications\u003C/span>\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cb>Co Vám můžeme nabídnout?\u003C/b>\u003C/p>\u003Cul>\u003Cli>Silnou značku a špičkové produkty.\u003C/li>\u003Cli>Příležitost využít naplno svou kreativitu a pracovat samostatně.\u003C/li>\u003Cli>Přístup ke globálnímu know-how skupiny Samsung Electronics a podporu pro odborný rozvoj.\u003C/li>\u003Cli>Odměňování s fixní částkou mzdy a bonusovou složkou.\u003C/li>\u003Cli>\u003Ci>Work-life balance jako součást pracovní politiky (5 týdnů dovolené, 4 sick days, Multisport karta atd.).\u003C/i>\u003C/li>\u003Cli>Širokou škálu výhod (penzijní a volnočasový příspěvek, stravenky, výhodný nákup Samsung produktů\u003C/li>\u003C/ul>\u003Cp>\u003Ci>We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.\u003C/i>\u003Cbr>\u003Cbr>\u003Ci>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/i>\u003Cbr>\u003Cbr>\u003Ci>Also, we want to inform you that at Samsung Electronics Czech and Slovakia, during the selection process, we prevent the violation of other companies' trade secrets.\u003C/i>\u003Cbr>\u003Cbr>\u003Ci>Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html\u003Cbr>\u003Cbr>Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html\u003C/i>\u003Cbr> \u003C/p>\u003Cul>\u003Cli>Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at:\u003Cspan> \u003C/span>https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click\u003Cspan> \u003C/span>here:\u003Cspan> \u003C/span>https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html\u003C/li>\u003C/ul>\u003Cp>* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html\u003C/p>\",\"datePosted\":\"2026-04-28T15:24:22.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Samsung Electronics UK\",\"sameAs\":\"http://www.samsung.com/uk/business/\",\"logo\":\"https://logo.clearbit.com/samsung.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Samsung Electronics UK\",\"value\":\"9079c3a298764d3c03c3162e09ae6075490f610bd875e7ccb9da77a22aacb655\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"The Park\",\"addressRegion\":\"Prague\",\"addressCountry\":\"CZ\"}}}",{"id":2539,"slug":2540,"title":2541,"companyname":2542,"companylogo":2543,"companyTagline":2544,"companyIndustry":878,"city":68,"country":68,"remote":15,"employmentType":2545,"department":18,"content_html":2546,"content_text":2547,"years":21,"createdAt":2532,"updatedAtISO":2533,"postedAtISO":2548,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":76,"schema":2549},"33eebb60244c835a18eec13373e15903179a2683a138dc88892cbb4891c56cd7","lead-strategist-crm-and-loyalty-at-bounteous-15ef68b6c6","Lead Strategist, CRM & Loyalty","Bounteous","https://logo.clearbit.com/bounteous.com","Creating digital solutions for today's challenges and tomorrow's opportunities.",[17],"\u003Cp>Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.\u003C/p>\u003Cbr>\u003Cp>Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.\u003C/p>\u003Cbr>\n\u003Cp>Bounteous is seeking a Lead Strategist, Loyalty & CRM to own and drive strategic outcomes across complex client engagements. In this role, you will operate as a trusted advisor and day-to-day strategic lead guiding clients through the full engagement lifecycle, from discovery and workshop facilitation through ongoing program optimization and measurement. You bring a sharp analytical mindset and the ability to translate data and consumer insights into loyalty and CRM strategies that deliver measurable results. \u003C/p>\n\n\n\u003Cp>The Lead Strategist, Loyalty & CRM reports to the VP, Loyalty Strategy and works in close collaboration with Product, Creative, Technology, and Analytics & Insights teams to bridge strategic vision with flawless execution across the full client engagement lifecycle. \u003C/p>","Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.\nBounteous is seeking a Lead Strategist, Loyalty & CRM to own and drive strategic outcomes across complex client engagements. In this role, you will operate as a trusted advisor and day-to-day strategic lead guiding clients through the full engagement lifecycle, from discovery and workshop facilitation through ongoing program optimization and measurement. You bring a sharp analytical mindset and the ability to translate data and consumer insights into loyalty and CRM strategies that deliver measurable results. \n\n\nThe Lead Strategist, Loyalty & CRM reports to the VP, Loyalty Strategy and works in close collaboration with Product, Creative, Technology, and Analytics & Insights teams to bridge strategic vision with flawless execution across the full client engagement lifecycle.","2026-04-28T01:42:55.873Z",{"jsonldValid":27,"jsonld":2550},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Lead Strategist, CRM & Loyalty\",\"description\":\"\u003Cp>Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.\u003C/p>\u003Cbr>\u003Cp>Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.\u003C/p>\u003Cbr>\\n\u003Cp>Bounteous is seeking a Lead Strategist, Loyalty & CRM to own and drive strategic outcomes across complex client engagements. In this role, you will operate as a trusted advisor and day-to-day strategic lead guiding clients through the full engagement lifecycle, from discovery and workshop facilitation through ongoing program optimization and measurement. You bring a sharp analytical mindset and the ability to translate data and consumer insights into loyalty and CRM strategies that deliver measurable results. \u003C/p>\\n\\n\\n\u003Cp>The Lead Strategist, Loyalty & CRM reports to the VP, Loyalty Strategy and works in close collaboration with Product, Creative, Technology, and Analytics & Insights teams to bridge strategic vision with flawless execution across the full client engagement lifecycle. \u003C/p>\",\"datePosted\":\"2026-04-28T01:42:55.873Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Bounteous\",\"sameAs\":\"https://www.bounteous.com/\",\"logo\":\"https://logo.clearbit.com/bounteous.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Bounteous\",\"value\":\"33eebb60244c835a18eec13373e15903179a2683a138dc88892cbb4891c56cd7\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Canada\",\"addressCountry\":\"CA\"}}}",{"id":2552,"slug":2553,"title":2541,"companyname":2542,"companylogo":2543,"companyTagline":2544,"companyIndustry":878,"city":14,"country":14,"remote":15,"employmentType":2554,"department":18,"content_html":2546,"content_text":2547,"years":21,"createdAt":2532,"updatedAtISO":2533,"postedAtISO":2555,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2556},"0b13d49429552ab09bcac14221913bd3838d67815f1a688aaa29dd17409818f0","lead-strategist-crm-and-loyalty-at-bounteous-2e257178c9",[17],"2026-04-28T01:39:57.888Z",{"jsonldValid":27,"jsonld":2557},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Lead Strategist, CRM & Loyalty\",\"description\":\"\u003Cp>Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.\u003C/p>\u003Cbr>\u003Cp>Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.\u003C/p>\u003Cbr>\\n\u003Cp>Bounteous is seeking a Lead Strategist, Loyalty & CRM to own and drive strategic outcomes across complex client engagements. In this role, you will operate as a trusted advisor and day-to-day strategic lead guiding clients through the full engagement lifecycle, from discovery and workshop facilitation through ongoing program optimization and measurement. You bring a sharp analytical mindset and the ability to translate data and consumer insights into loyalty and CRM strategies that deliver measurable results. \u003C/p>\\n\\n\\n\u003Cp>The Lead Strategist, Loyalty & CRM reports to the VP, Loyalty Strategy and works in close collaboration with Product, Creative, Technology, and Analytics & Insights teams to bridge strategic vision with flawless execution across the full client engagement lifecycle. \u003C/p>\",\"datePosted\":\"2026-04-28T01:39:57.888Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Bounteous\",\"sameAs\":\"https://www.bounteous.com/\",\"logo\":\"https://logo.clearbit.com/bounteous.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Bounteous\",\"value\":\"0b13d49429552ab09bcac14221913bd3838d67815f1a688aaa29dd17409818f0\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":2559,"slug":2560,"title":473,"companyname":1295,"companylogo":1296,"companyTagline":1297,"companyIndustry":135,"city":14,"country":14,"remote":15,"employmentType":2561,"department":18,"content_html":2562,"content_text":2563,"years":21,"createdAt":2564,"updatedAtISO":2565,"postedAtISO":2566,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2567},"20c8993e7bf9ba4cae097abeb6c5fbd9c70832ce2dadc8d8f7c70e5ab7044952","sr-customer-retention-specialist-at-highlevel-a9b5410ff9",[17],"\u003Ch4>\u003Cstrong>About Us\u003C/strong>\u003C/h4>\n\u003Cp>HighLevel is an AI-powered, all-in-one white-label sales and marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We proudly support a global and growing community of over 2 million businesses, including agencies, consultants, and organizations across industries. HighLevel equips users with the tools needed to capture, nurture, and convert leads into loyal customers.\u003C/p>\n\u003Cp>As of mid-2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events daily. Our platform manages over 470 terabytes of data across five databases, operates through a network of 250+ microservices, and supports more than 1 million hostnames.\u003C/p>\n\u003Cstrong>Our People\u003C/strong>\n\u003Cp>With over 1500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software — we are building a global community rooted in creativity, collaboration, and impact. We cultivate a culture where innovation thrives, ideas are celebrated, and people come first.\u003C/p>\n\u003Ch4>\u003Cstrong>Our Impact\u003C/strong>\u003C/h4>\n\u003Cp>As of mid-2025, our platform powers over 1.5 billion messages, generates more than 200 million leads, and facilitates over 20 million conversations every month for the 2+ million businesses we serve. Behind those numbers are real people growing their companies and connecting with customers — and we help make that happen.\u003C/p>\n\u003Cp>Learn more about us on our YouTube Channel or Blog Posts\u003C/p>\n\u003Ch4>Who You Are\u003Cbr>\u003Cbr>\u003Cstrong>The Sr. Customer Retention Specialist is a high-performing individual contributor responsible for handling complex customer interactions, improving customer retention, and supporting overall customer health.\u003C/strong>\u003C/h4>\n\u003Cp>This role acts as a subject matter expert in customer care and retention, partnering closely with Team Leads and Managers to ensure high-quality customer experiences. You will play a key role in resolving escalations, identifying customer pain points, and proactively driving retention-focused outcomes.\u003C/p>\n\u003Cp>This position is ideal for someone who demonstrates strong product expertise, customer empathy, and the ability to operate independently in a fast-paced environment.\u003C/p>","About Us\nHighLevel is an AI-powered, all-in-one white-label sales and marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We proudly support a global and growing community of over 2 million businesses, including agencies, consultants, and organizations across industries. HighLevel equips users with the tools needed to capture, nurture, and convert leads into loyal customers.\nAs of mid-2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events daily. Our platform manages over 470 terabytes of data across five databases, operates through a network of 250+ microservices, and supports more than 1 million hostnames.\nOur People\nWith over 1500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software — we are building a global community rooted in creativity, collaboration, and impact. We cultivate a culture where innovation thrives, ideas are celebrated, and people come first.\nOur Impact\nAs of mid-2025, our platform powers over 1.5 billion messages, generates more than 200 million leads, and facilitates over 20 million conversations every month for the 2+ million businesses we serve. Behind those numbers are real people growing their companies and connecting with customers — and we help make that happen.\nLearn more about us on our YouTube Channel or Blog Posts\nWho You AreThe Sr. Customer Retention Specialist is a high-performing individual contributor responsible for handling complex customer interactions, improving customer retention, and supporting overall customer health.\nThis role acts as a subject matter expert in customer care and retention, partnering closely with Team Leads and Managers to ensure high-quality customer experiences. You will play a key role in resolving escalations, identifying customer pain points, and proactively driving retention-focused outcomes.\nThis position is ideal for someone who demonstrates strong product expertise, customer empathy, and the ability to operate independently in a fast-paced environment.",1777368182000,"2026-04-28 11:23:36","2026-04-27T12:46:42.884Z",{"jsonldValid":27,"jsonld":2568},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sr. Customer Retention Specialist\",\"description\":\"\u003Ch4>\u003Cstrong>About Us\u003C/strong>\u003C/h4>\\n\u003Cp>HighLevel is an AI-powered, all-in-one white-label sales and marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We proudly support a global and growing community of over 2 million businesses, including agencies, consultants, and organizations across industries. HighLevel equips users with the tools needed to capture, nurture, and convert leads into loyal customers.\u003C/p>\\n\u003Cp>As of mid-2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events daily. Our platform manages over 470 terabytes of data across five databases, operates through a network of 250+ microservices, and supports more than 1 million hostnames.\u003C/p>\\n\u003Cstrong>Our People\u003C/strong>\\n\u003Cp>With over 1500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software — we are building a global community rooted in creativity, collaboration, and impact. We cultivate a culture where innovation thrives, ideas are celebrated, and people come first.\u003C/p>\\n\u003Ch4>\u003Cstrong>Our Impact\u003C/strong>\u003C/h4>\\n\u003Cp>As of mid-2025, our platform powers over 1.5 billion messages, generates more than 200 million leads, and facilitates over 20 million conversations every month for the 2+ million businesses we serve. Behind those numbers are real people growing their companies and connecting with customers — and we help make that happen.\u003C/p>\\n\u003Cp>Learn more about us on our YouTube Channel or Blog Posts\u003C/p>\\n\u003Ch4>Who You Are\u003Cbr>\u003Cbr>\u003Cstrong>The Sr. Customer Retention Specialist is a high-performing individual contributor responsible for handling complex customer interactions, improving customer retention, and supporting overall customer health.\u003C/strong>\u003C/h4>\\n\u003Cp>This role acts as a subject matter expert in customer care and retention, partnering closely with Team Leads and Managers to ensure high-quality customer experiences. You will play a key role in resolving escalations, identifying customer pain points, and proactively driving retention-focused outcomes.\u003C/p>\\n\u003Cp>This position is ideal for someone who demonstrates strong product expertise, customer empathy, and the ability to operate independently in a fast-paced environment.\u003C/p>\",\"datePosted\":\"2026-04-27T12:46:42.884Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HighLevel\",\"sameAs\":\"https://gohighlevel.com/ghl_li\",\"logo\":\"https://logo.clearbit.com/gohighlevel.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"HighLevel\",\"value\":\"20c8993e7bf9ba4cae097abeb6c5fbd9c70832ce2dadc8d8f7c70e5ab7044952\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":2570,"slug":2571,"title":2572,"companyname":1526,"companylogo":1527,"companyTagline":1528,"companyIndustry":1529,"city":281,"country":14,"remote":15,"employmentType":2573,"department":18,"content_html":2574,"content_text":2575,"years":21,"createdAt":2576,"updatedAtISO":2577,"postedAtISO":2578,"hasSalary":15,"salaryMin":2579,"salaryMax":1241,"currency":25,"schema":2580},"6211fc3e51ca92e6cbe47f970c36d9fc956cb7904ab4e73d857880d80176d780","retention-operations-executive-at-future-14643d016b","Retention Operations Executive",[17],"\u003Cp>We are looking for a data-driven Retention Operations Executive to support customer retention projects across digital and print and digital channels. This role maximizes subscriber lifetime value, reduces churn, and strengthens audience engagement within a publishing environment.\u003C/p>\u003Cp>You will support the retention team across all News and Wealth US brands, including growing our recurring revenue stream with a focus on digital subscriptions and online ordering. \u003C/p>\u003Ch3>What You'll Do\u003C/h3>\u003Cp>You will report to the Retention Marketing Director\u003C/p>\u003Cul>\u003Cli>Plan and build retention marketing campaigns across direct mail and email channels.\u003C/li>\u003Cli>Manage production and deployment of renewal notices, expire/reinstatement campaigns, and loyalty communications.\u003C/li>\u003Cli>Collaborate with internal and external creative teams to develop messaging and offers.\u003C/li>\u003Cli>Oversee campaign calendars to ensure and accurate delivery of all retention efforts.\u003C/li>\u003Cli>Segment subscriber databases to target audiences based on behavior, demographics, and lifecycle stage.\u003C/li>\u003Cli>Track, analyze, and report on campaign performance across both direct mail and email, including response rates, conversion, engagement, and ROI.\u003C/li>\u003Cli>Develop regular cross-channel campaign reports and dashboards, integrating data from print and digital efforts.\u003C/li>\u003Cli>Measure and compare performance of direct mail versus email campaigns to identify trends and optimization opportunities.\u003C/li>\u003Cli>Translate campaign results into relevant insights and recommendations to improve retention and reduce churn.\u003C/li>\u003Cli>Conduct A/B testing on messaging, creative, format, and offers across channels.\u003C/li>\u003Cli>Work with vendors, printers, and email service providers to ensure quality, accuracy, and cost efficiency.\u003C/li>\u003Cli>Monitor subscriber trends, churn rates, and engagement metrics to inform strategy.\u003C/li>\u003Cli>Maintain accurate campaign documentation, reporting, and performance summaries.\u003C/li>\u003C/ul>\u003Ch3>Experience That Will Put You Ahead Of The Curve\u003C/h3>\u003Cul>\u003Cli>2+ years of experience in a similar role\u003C/li>\u003Cli>\u003Cstrong>Organizational\u003C/strong>: Able to collaborate with teams that are in different time zones and countries.\u003C/li>\u003Cli>Analytical capabilities, including expertise in campaign analysis, testing, and the ability to build and manage retention reports\u003C/li>\u003Cli>The ability to translate complex retention data into clear, strategic narratives for Executive partners.\u003C/li>\u003C/ul>\u003Ch3>What's In It For You\u003C/h3>\u003Cp>The expected range for this role is $62,400 - $75,000\u003C/p>\u003Cp>As well as more great perks, including:\u003C/p>\u003Cul>\u003Cli>Uncapped leave, because we trust you to manage your workload and time\u003C/li>\u003Cli>When we hit our targets, enjoy a share of our profits with a bonus\u003C/li>\u003Cli>Refer a friend and get rewarded when they join Future\u003C/li>\u003Cli>Well-being support with access to our Colleague Assistant Programs\u003C/li>\u003Cli>Opportunity to purchase shares in Future with our Share Incentive Plan\u003C/li>\u003C/ul>\u003Cp>Internal job family level Professional 6\u003C/p>\u003Cp>\u003Cstrong>This is a Hybrid role from our New York office, working three days from the office and two from home.\u003C/strong>\u003C/p>\u003Ch3>Who We Are\u003C/h3>\u003Cp>We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.\u003C/p>\u003Cp>We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!\u003C/p>\u003Ch3>Our Future, Our Responsibility: Inclusion and Diversity at Future\u003C/h3>\u003Cp>We embrace and celebrate diversity, making it part of who we are.\u003C/p>\u003Cp>Different perspectives spark ideas, fuel creativity, and push us to innovate. We're building a workplace where we value, respect, and empower everyone to thrive.\u003C/p>\u003Cp>When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.\u003C/p>\u003Cp>Because a diverse team isn't just good for business. It's the Future.\u003C/p>\u003Cp>\u003Cem>Find out more about Our Future, Our Responsibility on our website.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Please let us know if you need any reasonable adjustments made so we can give you the best experience!\u003C/strong>\u003C/p>\u003Cp>\u003Cem>#LI-Hybrid\u003C/em>\u003C/p>","We are looking for a data-driven Retention Operations Executive to support customer retention projects across digital and print and digital channels. This role maximizes subscriber lifetime value, reduces churn, and strengthens audience engagement within a publishing environment.You will support the retention team across all News and Wealth US brands, including growing our recurring revenue stream with a focus on digital subscriptions and online ordering. What You'll DoYou will report to the Retention Marketing DirectorPlan and build retention marketing campaigns across direct mail and email channels.Manage production and deployment of renewal notices, expire/reinstatement campaigns, and loyalty communications.Collaborate with internal and external creative teams to develop messaging and offers.Oversee campaign calendars to ensure and accurate delivery of all retention efforts.Segment subscriber databases to target audiences based on behavior, demographics, and lifecycle stage.Track, analyze, and report on campaign performance across both direct mail and email, including response rates, conversion, engagement, and ROI.Develop regular cross-channel campaign reports and dashboards, integrating data from print and digital efforts.Measure and compare performance of direct mail versus email campaigns to identify trends and optimization opportunities.Translate campaign results into relevant insights and recommendations to improve retention and reduce churn.Conduct A/B testing on messaging, creative, format, and offers across channels.Work with vendors, printers, and email service providers to ensure quality, accuracy, and cost efficiency.Monitor subscriber trends, churn rates, and engagement metrics to inform strategy.Maintain accurate campaign documentation, reporting, and performance summaries.Experience That Will Put You Ahead Of The Curve2+ years of experience in a similar roleOrganizational: Able to collaborate with teams that are in different time zones and countries.Analytical capabilities, including expertise in campaign analysis, testing, and the ability to build and manage retention reportsThe ability to translate complex retention data into clear, strategic narratives for Executive partners.What's In It For YouThe expected range for this role is $62,400 - $75,000As well as more great perks, including:Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgramsOpportunity to purchase shares in Future with our Share Incentive PlanInternal job family level Professional 6This is a Hybrid role from our New York office, working three days from the office and two from home.Who We AreWe're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!Our Future, Our Responsibility: Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. We're building a workplace where we value, respect, and empower everyone to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid",1777346802000,"2026-04-28 05:27:05","2026-04-28T03:27:05.000Z",62400,{"jsonldValid":27,"jsonld":2581},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Retention Operations Executive\",\"description\":\"\u003Cp>We are looking for a data-driven Retention Operations Executive to support customer retention projects across digital and print and digital channels. This role maximizes subscriber lifetime value, reduces churn, and strengthens audience engagement within a publishing environment.\u003C/p>\u003Cp>You will support the retention team across all News and Wealth US brands, including growing our recurring revenue stream with a focus on digital subscriptions and online ordering. \u003C/p>\u003Ch3>What You'll Do\u003C/h3>\u003Cp>You will report to the Retention Marketing Director\u003C/p>\u003Cul>\u003Cli>Plan and build retention marketing campaigns across direct mail and email channels.\u003C/li>\u003Cli>Manage production and deployment of renewal notices, expire/reinstatement campaigns, and loyalty communications.\u003C/li>\u003Cli>Collaborate with internal and external creative teams to develop messaging and offers.\u003C/li>\u003Cli>Oversee campaign calendars to ensure and accurate delivery of all retention efforts.\u003C/li>\u003Cli>Segment subscriber databases to target audiences based on behavior, demographics, and lifecycle stage.\u003C/li>\u003Cli>Track, analyze, and report on campaign performance across both direct mail and email, including response rates, conversion, engagement, and ROI.\u003C/li>\u003Cli>Develop regular cross-channel campaign reports and dashboards, integrating data from print and digital efforts.\u003C/li>\u003Cli>Measure and compare performance of direct mail versus email campaigns to identify trends and optimization opportunities.\u003C/li>\u003Cli>Translate campaign results into relevant insights and recommendations to improve retention and reduce churn.\u003C/li>\u003Cli>Conduct A/B testing on messaging, creative, format, and offers across channels.\u003C/li>\u003Cli>Work with vendors, printers, and email service providers to ensure quality, accuracy, and cost efficiency.\u003C/li>\u003Cli>Monitor subscriber trends, churn rates, and engagement metrics to inform strategy.\u003C/li>\u003Cli>Maintain accurate campaign documentation, reporting, and performance summaries.\u003C/li>\u003C/ul>\u003Ch3>Experience That Will Put You Ahead Of The Curve\u003C/h3>\u003Cul>\u003Cli>2+ years of experience in a similar role\u003C/li>\u003Cli>\u003Cstrong>Organizational\u003C/strong>: Able to collaborate with teams that are in different time zones and countries.\u003C/li>\u003Cli>Analytical capabilities, including expertise in campaign analysis, testing, and the ability to build and manage retention reports\u003C/li>\u003Cli>The ability to translate complex retention data into clear, strategic narratives for Executive partners.\u003C/li>\u003C/ul>\u003Ch3>What's In It For You\u003C/h3>\u003Cp>The expected range for this role is $62,400 - $75,000\u003C/p>\u003Cp>As well as more great perks, including:\u003C/p>\u003Cul>\u003Cli>Uncapped leave, because we trust you to manage your workload and time\u003C/li>\u003Cli>When we hit our targets, enjoy a share of our profits with a bonus\u003C/li>\u003Cli>Refer a friend and get rewarded when they join Future\u003C/li>\u003Cli>Well-being support with access to our Colleague Assistant Programs\u003C/li>\u003Cli>Opportunity to purchase shares in Future with our Share Incentive Plan\u003C/li>\u003C/ul>\u003Cp>Internal job family level Professional 6\u003C/p>\u003Cp>\u003Cstrong>This is a Hybrid role from our New York office, working three days from the office and two from home.\u003C/strong>\u003C/p>\u003Ch3>Who We Are\u003C/h3>\u003Cp>We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.\u003C/p>\u003Cp>We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!\u003C/p>\u003Ch3>Our Future, Our Responsibility: Inclusion and Diversity at Future\u003C/h3>\u003Cp>We embrace and celebrate diversity, making it part of who we are.\u003C/p>\u003Cp>Different perspectives spark ideas, fuel creativity, and push us to innovate. We're building a workplace where we value, respect, and empower everyone to thrive.\u003C/p>\u003Cp>When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.\u003C/p>\u003Cp>Because a diverse team isn't just good for business. It's the Future.\u003C/p>\u003Cp>\u003Cem>Find out more about Our Future, Our Responsibility on our website.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Please let us know if you need any reasonable adjustments made so we can give you the best experience!\u003C/strong>\u003C/p>\u003Cp>\u003Cem>#LI-Hybrid\u003C/em>\u003C/p>\",\"datePosted\":\"2026-04-28T03:27:05.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Future\",\"sameAs\":\"http://www.futureplc.com\",\"logo\":\"https://logo.clearbit.com/futureplc.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Future\",\"value\":\"6211fc3e51ca92e6cbe47f970c36d9fc956cb7904ab4e73d857880d80176d780\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"New York\",\"addressRegion\":\"New York\",\"addressCountry\":\"US\"}}}",{"id":2583,"slug":2584,"title":2585,"companyname":2586,"companylogo":2587,"companyIndustry":170,"city":13,"country":14,"remote":15,"employmentType":2588,"department":18,"content_html":2589,"content_text":2590,"years":21,"createdAt":2576,"updatedAtISO":2577,"postedAtISO":2578,"hasSalary":15,"salaryMin":1688,"salaryMax":143,"currency":25,"schema":2591},"c49b3355cbd5526e9da6d4680d6d1bec503b31d7fcce711317ab42b6a0d5daba","sales-operations-crm-analyst-at-milwaukee-tool-1cd23514c2","Sales Operations CRM Analyst","Milwaukee Tool","https://logo.clearbit.com/milwaukeetool.jobs",[17],"\u003Cp>\u003Cb>Job Description:\u003C/b>\u003C/p>\u003Cp>\u003Cb>INNOVATE without boundaries!\u003C/b>\u003Cspan> \u003C/span>\u003Cspan>At Milwaukee Tool we\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>firmly believe\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>drive revenue growth through data-driven decision-making and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>operational excellence.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>Behind our doors\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>you'll\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>you'll\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>have the support and resources of the fastest-growing brand in the construction industry to make it happen.\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003Cp>\u003Cu>\u003Cb>Your Role on Our Team:\u003C/b>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cp>\u003Cspan>As a Sales Operations CRM Analyst\u003C/span>\u003Cspan>, you will\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>drive business insights and act as a strategic partner to Sales Leadership and cross-functional teams\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>by\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>providing\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>advanced analytical support, strategic insights, and process optimization\u003C/span>\u003Cspan>.\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>This role\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>is crucial\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>in enhancing sales performance and driving revenue growth through data-driven decision-making and operational excellence.\u003C/span> \u003C/p>\u003Cp>\u003Cspan> \u003C/span> \u003C/p>\u003Cp>\u003Cu>\u003Cb>You’ll\u003Cspan> \u003C/span>be DISRUPTIVE through these duties and responsibilities:\u003C/b>\u003Cspan> \u003C/span>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Find and effectively communicate clear business insights from complex data sets\u003C/span>\u003Cspan>.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Utilize\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>advanced\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>analytical\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>techniques\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>identify\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>and recommend\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>opportunities for revenue optimization and sales process improvement.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Drive\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>process improvement efforts and create solutions to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>optimize\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>collaboration, information\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>sharing\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and improve sales productivity\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Develop cross functional relationships with Business Intelligence, Channel Marketing, Finance, Supply/Demand and Product Marketing teams to coordinate and manage projects\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Develop\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>persona-based\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>tools\u003C/span>\u003Cspan>, dashboards, and visualizations\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>provide\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>actionable insights.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Lead the development of\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>accurate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>sales\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>key performance indictors by\u003C/span>\u003Cspan>\u003Cspan>,\u003C/span>\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>working closely with sales leadership and stakeholders.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Create and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>reports, dashboards, and data visualizations to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>provide\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>actionable insights\u003C/span>\u003Cspan>.\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Collaborate with\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Sales Leadership and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>cross-functional teams to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>develop, execute and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>deliver\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>sales\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>strategies,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>initiatives,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and projects.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Prepare and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>submit\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>regular and ad-hoc reports as\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>required\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Lead segments of Milwaukee’s Sales onboarding program\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>The TOOLS\u003Cspan> \u003C/span>you’ll\u003Cspan> \u003C/span>bring with you:\u003C/b>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor’s degree in business, marketing, economics, finance, or another business-related\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>field\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>At least\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>5\u003C/span>\u003Cspan>+ years of experience in business analysis or business analytics\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Advanced\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>proficiency\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in data analysis tools and software, including Excel and data visualization tools\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Proficiency\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in Microsoft Office\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>S\u003C/span>\u003Cspan>uite (Excel, Word, PowerPoint, etc.)\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong communication\u003C/span>\u003Cspan>, presentation, and leadership abilities.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Excellent communication and interpersonal skills.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Ability to collaborate effectively with cross-functional teams.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>T\u003C/span>\u003Cspan>horough understanding of sales methodologies and industry best practices.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan> \u003C/span> \u003C/p>\u003Cp>\u003Cu>\u003Cb>Other\u003Cspan> \u003C/span>TOOLS\u003Cspan> \u003C/span>we prefer you to have:\u003C/b>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Working knowledge of\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Microsoft Power BI\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>At least\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>1 year experience creating complex analyses and presenting to Executive\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>leaders.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>Working Conditions:\u003C/b>\u003Cspan> \u003C/span>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequently required to stand, walk, bend, stretch, reach, and effectively communicate with others in the workplace\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Sitting for prolonged periods of time \u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Prolonged exposure to computer screens\u003C/span> Repetitive use of hands and fingers to operate office equipment \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Moderate noise such as talking, computers, phones, and printers\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Must be able to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>lift up\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to 25 pounds at a time\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>May require travel dependent on company needs\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>We provide these great\u003Cspan> \u003C/span>perks\u003Cspan> \u003C/span>and benefits:\u003C/b>\u003Cspan> \u003C/span>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Robust health, dental and vision insurance plans\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Generous 401 (K) savings plan\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Education\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assistance\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>On-site wellness, fitness center, food, and coffee service\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>And many more, check out our benefits site \u003C/span>HERE \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>\u003Cu>Compensation Range:\u003C/u>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>The pay range for this position is $80,000.00 - $90,000.00*\u003C/span>\u003C/p>\u003Cp>\u003Cspan>*The base salary is determined by various factors, some of which may include, but are not limited to, experience and tenure, qualifications, skills, and performance. This position may be eligible for additional compensations based on location.\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Ci>Milwaukee Tool is an equal opportunity employer.\u003C/i>\u003C/span>\u003C/p>\u003Cp>\u003Ci>Milwaukee Tool is an equal opportunity employer.\u003C/i>\u003C/p>","Job Description:INNOVATE without boundaries! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to drive revenue growth through data-driven decision-making and operational excellence. Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.  Your Role on Our Team:  As a Sales Operations CRM Analyst, you will drive business insights and act as a strategic partner to Sales Leadership and cross-functional teams by providing advanced analytical support, strategic insights, and process optimization. This role is crucial in enhancing sales performance and driving revenue growth through data-driven decision-making and operational excellence.   You’ll be DISRUPTIVE through these duties and responsibilities:   Find and effectively communicate clear business insights from complex data sets.Utilize advanced analytical techniques to identify and recommend opportunities for revenue optimization and sales process improvement. Drive process improvement efforts and create solutions to optimize collaboration, information sharing and improve sales productivity. Develop cross functional relationships with Business Intelligence, Channel Marketing, Finance, Supply/Demand and Product Marketing teams to coordinate and manage projects. Develop persona-based tools, dashboards, and visualizations to provide actionable insights. Lead the development of accurate sales key performance indictors by, working closely with sales leadership and stakeholders. Create and maintain reports, dashboards, and data visualizations to provide actionable insights. Collaborate with Sales Leadership and cross-functional teams to develop, execute and deliver sales strategies, initiatives, and projects. Prepare and submit regular and ad-hoc reports as required. Lead segments of Milwaukee’s Sales onboarding program. The TOOLS you’ll bring with you:  Bachelor’s degree in business, marketing, economics, finance, or another business-related field. At least 5+ years of experience in business analysis or business analytics. Advanced proficiency in data analysis tools and software, including Excel and data visualization tools. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.). Strong communication, presentation, and leadership abilities.Excellent communication and interpersonal skills. Ability to collaborate effectively with cross-functional teams.Thorough understanding of sales methodologies and industry best practices.   Other TOOLS we prefer you to have:  Working knowledge of Microsoft Power BI. At least 1 year experience creating complex analyses and presenting to Executive leaders. Working Conditions:   Frequently required to stand, walk, bend, stretch, reach, and effectively communicate with others in the workplace Sitting for prolonged periods of time Prolonged exposure to computer screens Repetitive use of hands and fingers to operate office equipment Moderate noise such as talking, computers, phones, and printers Must be able to lift up to 25 pounds at a time  May require travel dependent on company needs We provide these great perks and benefits:   Robust health, dental and vision insurance plans  Generous 401 (K) savings plan  Education assistance  On-site wellness, fitness center, food, and coffee service  And many more, check out our benefits site HERE Compensation Range:The pay range for this position is $80,000.00 - $90,000.00**The base salary is determined by various factors, some of which may include, but are not limited to, experience and tenure, qualifications, skills, and performance. This position may be eligible for additional compensations based on location.Milwaukee Tool is an equal opportunity employer.Milwaukee Tool is an equal opportunity employer.",{"jsonldValid":27,"jsonld":2592},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sales Operations CRM Analyst\",\"description\":\"\u003Cp>\u003Cb>Job Description:\u003C/b>\u003C/p>\u003Cp>\u003Cb>INNOVATE without boundaries!\u003C/b>\u003Cspan> \u003C/span>\u003Cspan>At Milwaukee Tool we\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>firmly believe\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>drive revenue growth through data-driven decision-making and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>operational excellence.\u003C/span> \u003C/p>\u003Cp>\u003Cspan>Behind our doors\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>you'll\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>you'll\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>have the support and resources of the fastest-growing brand in the construction industry to make it happen.\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003Cp>\u003Cu>\u003Cb>Your Role on Our Team:\u003C/b>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cp>\u003Cspan>As a Sales Operations CRM Analyst\u003C/span>\u003Cspan>, you will\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>drive business insights and act as a strategic partner to Sales Leadership and cross-functional teams\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>by\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>providing\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>advanced analytical support, strategic insights, and process optimization\u003C/span>\u003Cspan>.\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>This role\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>is crucial\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>in enhancing sales performance and driving revenue growth through data-driven decision-making and operational excellence.\u003C/span> \u003C/p>\u003Cp>\u003Cspan> \u003C/span> \u003C/p>\u003Cp>\u003Cu>\u003Cb>You’ll\u003Cspan> \u003C/span>be DISRUPTIVE through these duties and responsibilities:\u003C/b>\u003Cspan> \u003C/span>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Find and effectively communicate clear business insights from complex data sets\u003C/span>\u003Cspan>.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Utilize\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>advanced\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>analytical\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>techniques\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>identify\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>and recommend\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>opportunities for revenue optimization and sales process improvement.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Drive\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>process improvement efforts and create solutions to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>optimize\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>collaboration, information\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>sharing\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and improve sales productivity\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Develop cross functional relationships with Business Intelligence, Channel Marketing, Finance, Supply/Demand and Product Marketing teams to coordinate and manage projects\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Develop\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>persona-based\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>tools\u003C/span>\u003Cspan>, dashboards, and visualizations\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>provide\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>actionable insights.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Lead the development of\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>accurate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>sales\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>key performance indictors by\u003C/span>\u003Cspan>\u003Cspan>,\u003C/span>\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>working closely with sales leadership and stakeholders.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Create and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>reports, dashboards, and data visualizations to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>provide\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>actionable insights\u003C/span>\u003Cspan>.\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Collaborate with\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Sales Leadership and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>cross-functional teams to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>develop, execute and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>deliver\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>sales\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>strategies,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>initiatives,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and projects.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Prepare and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>submit\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>regular and ad-hoc reports as\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>required\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Lead segments of Milwaukee’s Sales onboarding program\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>The TOOLS\u003Cspan> \u003C/span>you’ll\u003Cspan> \u003C/span>bring with you:\u003C/b>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor’s degree in business, marketing, economics, finance, or another business-related\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>field\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>At least\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>5\u003C/span>\u003Cspan>+ years of experience in business analysis or business analytics\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Advanced\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>proficiency\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in data analysis tools and software, including Excel and data visualization tools\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Proficiency\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in Microsoft Office\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>S\u003C/span>\u003Cspan>uite (Excel, Word, PowerPoint, etc.)\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong communication\u003C/span>\u003Cspan>, presentation, and leadership abilities.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Excellent communication and interpersonal skills.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Ability to collaborate effectively with cross-functional teams.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>T\u003C/span>\u003Cspan>horough understanding of sales methodologies and industry best practices.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan> \u003C/span> \u003C/p>\u003Cp>\u003Cu>\u003Cb>Other\u003Cspan> \u003C/span>TOOLS\u003Cspan> \u003C/span>we prefer you to have:\u003C/b>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Working knowledge of\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Microsoft Power BI\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>At least\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>1 year experience creating complex analyses and presenting to Executive\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>leaders.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>Working Conditions:\u003C/b>\u003Cspan> \u003C/span>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequently required to stand, walk, bend, stretch, reach, and effectively communicate with others in the workplace\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Sitting for prolonged periods of time \u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Prolonged exposure to computer screens\u003C/span> Repetitive use of hands and fingers to operate office equipment \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Moderate noise such as talking, computers, phones, and printers\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Must be able to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>lift up\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>to 25 pounds at a time\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>May require travel dependent on company needs\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cu>\u003Cb>We provide these great\u003Cspan> \u003C/span>perks\u003Cspan> \u003C/span>and benefits:\u003C/b>\u003Cspan> \u003C/span>\u003Cspan> \u003C/span> \u003C/u>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Robust health, dental and vision insurance plans\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Generous 401 (K) savings plan\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Education\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assistance\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>On-site wellness, fitness center, food, and coffee service\u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>And many more, check out our benefits site \u003C/span>HERE \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>\u003Cu>Compensation Range:\u003C/u>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>The pay range for this position is $80,000.00 - $90,000.00*\u003C/span>\u003C/p>\u003Cp>\u003Cspan>*The base salary is determined by various factors, some of which may include, but are not limited to, experience and tenure, qualifications, skills, and performance. This position may be eligible for additional compensations based on location.\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Ci>Milwaukee Tool is an equal opportunity employer.\u003C/i>\u003C/span>\u003C/p>\u003Cp>\u003Ci>Milwaukee Tool is an equal opportunity employer.\u003C/i>\u003C/p>\",\"datePosted\":\"2026-04-28T03:27:05.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Milwaukee Tool\",\"sameAs\":\"https://www.milwaukeetool.jobs/?utm_source=social_linkedin&utm_medium=ad_organic&utm_campaign=LinkedInVisitWebsite\",\"logo\":\"https://logo.clearbit.com/milwaukeetool.jobs\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Milwaukee Tool\",\"value\":\"c49b3355cbd5526e9da6d4680d6d1bec503b31d7fcce711317ab42b6a0d5daba\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Milwaukee\",\"addressRegion\":\"WI\",\"addressCountry\":\"US\"}}}",{"id":2594,"slug":2595,"title":2596,"companyname":1526,"companylogo":1527,"companyTagline":1528,"companyIndustry":1529,"city":281,"country":14,"remote":15,"employmentType":2597,"department":18,"content_html":2598,"content_text":2599,"years":21,"createdAt":2600,"updatedAtISO":2601,"postedAtISO":2602,"hasSalary":15,"salaryMin":588,"salaryMax":144,"currency":25,"schema":2603},"d65da60ff6f8a773a4bffceab9aa5fc724605f3689aead65af1d8e47b58e0025","retention-director-kiplinger-at-future-c3b31655b8","Retention Director, Kiplinger",[17],"\u003Cp>The Retention Director will proactively oversee the retention strategy for all Kiplinger brands, including growing our recurring revenue stream with a focus on digital subscriptions and online ordering. \u003C/p>\u003Ch3>What You'll Do\u003C/h3>\u003Cp>You will report to the Senior Marketing Director\u003C/p>\u003Cul>\u003Cli>Develop the comprehensive retention strategy for Kiplinger brands to maximize Customer Lifetime Value (LTV) through customer subscription and re-engagement promotions.\u003C/li>\u003Cli>Design and build the full, end-to-end retention lifecycle strategy across mail, email, coverwraps and online channels. This includes automated flows for onboarding, payment, win-back, renewal and gift campaigns.\u003C/li>\u003Cli>Lead the development of high-conversion win-back and reactivation campaigns to recover lapsed subscribers and establish a reliable recurring revenue channel.\u003C/li>\u003Cli>Find cross sell and bundle opportunities with targeted messaging across all Kiplinger brands. creating new audience segments with product affinity and engagement.\u003C/li>\u003Cli>Establish a rigorous A/B and multivariate testing cadence across all brands. This cadence should be maintained for all campaign components, including creative, timing, messaging, subject lines, offer structures, and segmentation. The goal is to improve renewal and billing performance.\u003C/li>\u003Cli>Manage the Retention Key Performance Indicators (KPIs), tracking LTV, M1/M3/M6 churn, reactivation rate, and channel revenue. Deliver regular performance reporting with relevant insights.\u003C/li>\u003Cli>Prepare annual retention budgets and manage monthly financial forecasting.\u003C/li>\u003Cli>Forecast and order inventory for print campaign components.\u003C/li>\u003Cli>Collaborate with other retention marketers for efficiency opportunities.\u003C/li>\u003C/ul>\u003Ch3>Experience That Will Put You Ahead Of The Curve\u003C/h3>\u003Cul>\u003Cli>10+ years of experience in Retention, Lifecycle, or B2C marketing, with a focus on growing recurring revenue.\u003C/li>\u003Cli>\u003Cstrong>Education\u003C/strong>: Bachelor's degree in Marketing, Communications, or a related field.\u003C/li>\u003Cli>\u003Cstrong>Leadership\u003C/strong>: Experience leading teams, project managing, and mentoring staff. \u003C/li>\u003Cli>\u003Cstrong>Organization\u003C/strong>: Ability to collaborate with teams that are in different time zones and countries.\u003C/li>\u003Cli>Documented success in growing recurring revenue and reducing customer churn, increasing Customer Lifetime Value (LTV).1\u003C/li>\u003Cli>Advanced analytical capabilities, including expertise in campaign analysis, testing, and the ability to build and manage retention reports\u003C/li>\u003Cli>Cross-functional communication skills, with the ability to translate complex retention data into clear, strategic narratives for Executive team members.\u003C/li>\u003C/ul>\u003Ch3>What's In It For You\u003C/h3>\u003Cp>The expected range for this role is $108,000 - $120,000\u003C/p>\u003Cp>As well as more great perks, including:\u003C/p>\u003Cul>\u003Cli>Uncapped leave, because we trust you to manage your workload and time\u003C/li>\u003Cli>When we hit our targets, enjoy a share of our profits with a bonus\u003C/li>\u003Cli>Refer a friend and get rewarded when they join Future\u003C/li>\u003Cli>Well-being support with access to our Colleague Assistant Programs\u003C/li>\u003Cli>Opportunity to purchase shares in Future with our Share Incentive Plan\u003C/li>\u003C/ul>\u003Cp>Internal job family level Professional 3\u003C/p>\u003Cp>\u003Cstrong>This is a Hybrid role from our New York office, working three days from the office and two from home.\u003C/strong>\u003C/p>\u003Ch3>Who We Are\u003C/h3>\u003Cp>We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.\u003C/p>\u003Cp>We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!\u003C/p>\u003Ch3>Our Future, Our Responsibility: Inclusion and Diversity at Future\u003C/h3>\u003Cp>We embrace and celebrate diversity, making it part of who we are.\u003C/p>\u003Cp>Different perspectives spark ideas, fuel creativity, and push us to innovate. We're building a workplace where we value, respect, and empower everyone to thrive.\u003C/p>\u003Cp>When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.\u003C/p>\u003Cp>Because a diverse team isn't just good for business. It's the Future.\u003C/p>\u003Cp>\u003Cem>Find out more about Our Future, Our Responsibility on our website.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Please let us know if you need any reasonable adjustments made so we can give you the best experience!\u003C/strong>\u003C/p>\u003Cp>\u003Cem>#LI-Hybrid\u003C/em>\u003C/p>","The Retention Director will proactively oversee the retention strategy for all Kiplinger brands, including growing our recurring revenue stream with a focus on digital subscriptions and online ordering. What You'll DoYou will report to the Senior Marketing DirectorDevelop the comprehensive retention strategy for Kiplinger brands to maximize Customer Lifetime Value (LTV) through customer subscription and re-engagement promotions.Design and build the full, end-to-end retention lifecycle strategy across mail, email, coverwraps and online channels. This includes automated flows for onboarding, payment, win-back, renewal and gift campaigns.Lead the development of high-conversion win-back and reactivation campaigns to recover lapsed subscribers and establish a reliable recurring revenue channel.Find cross sell and bundle opportunities with targeted messaging across all Kiplinger brands. creating new audience segments with product affinity and engagement.Establish a rigorous A/B and multivariate testing cadence across all brands. This cadence should be maintained for all campaign components, including creative, timing, messaging, subject lines, offer structures, and segmentation. The goal is to improve renewal and billing performance.Manage the Retention Key Performance Indicators (KPIs), tracking LTV, M1/M3/M6 churn, reactivation rate, and channel revenue. Deliver regular performance reporting with relevant insights.Prepare annual retention budgets and manage monthly financial forecasting.Forecast and order inventory for print campaign components.Collaborate with other retention marketers for efficiency opportunities.Experience That Will Put You Ahead Of The Curve10+ years of experience in Retention, Lifecycle, or B2C marketing, with a focus on growing recurring revenue.Education: Bachelor's degree in Marketing, Communications, or a related field.Leadership: Experience leading teams, project managing, and mentoring staff. Organization: Ability to collaborate with teams that are in different time zones and countries.Documented success in growing recurring revenue and reducing customer churn, increasing Customer Lifetime Value (LTV).1Advanced analytical capabilities, including expertise in campaign analysis, testing, and the ability to build and manage retention reportsCross-functional communication skills, with the ability to translate complex retention data into clear, strategic narratives for Executive team members.What's In It For YouThe expected range for this role is $108,000 - $120,000As well as more great perks, including:Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgramsOpportunity to purchase shares in Future with our Share Incentive PlanInternal job family level Professional 3This is a Hybrid role from our New York office, working three days from the office and two from home.Who We AreWe're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!Our Future, Our Responsibility: Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. We're building a workplace where we value, respect, and empower everyone to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid",1777195361000,"2026-04-26 11:23:32","2026-04-26T09:23:32.000Z",{"jsonldValid":27,"jsonld":2604},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Retention Director, Kiplinger\",\"description\":\"\u003Cp>The Retention Director will proactively oversee the retention strategy for all Kiplinger brands, including growing our recurring revenue stream with a focus on digital subscriptions and online ordering. \u003C/p>\u003Ch3>What You'll Do\u003C/h3>\u003Cp>You will report to the Senior Marketing Director\u003C/p>\u003Cul>\u003Cli>Develop the comprehensive retention strategy for Kiplinger brands to maximize Customer Lifetime Value (LTV) through customer subscription and re-engagement promotions.\u003C/li>\u003Cli>Design and build the full, end-to-end retention lifecycle strategy across mail, email, coverwraps and online channels. This includes automated flows for onboarding, payment, win-back, renewal and gift campaigns.\u003C/li>\u003Cli>Lead the development of high-conversion win-back and reactivation campaigns to recover lapsed subscribers and establish a reliable recurring revenue channel.\u003C/li>\u003Cli>Find cross sell and bundle opportunities with targeted messaging across all Kiplinger brands. creating new audience segments with product affinity and engagement.\u003C/li>\u003Cli>Establish a rigorous A/B and multivariate testing cadence across all brands. This cadence should be maintained for all campaign components, including creative, timing, messaging, subject lines, offer structures, and segmentation. The goal is to improve renewal and billing performance.\u003C/li>\u003Cli>Manage the Retention Key Performance Indicators (KPIs), tracking LTV, M1/M3/M6 churn, reactivation rate, and channel revenue. Deliver regular performance reporting with relevant insights.\u003C/li>\u003Cli>Prepare annual retention budgets and manage monthly financial forecasting.\u003C/li>\u003Cli>Forecast and order inventory for print campaign components.\u003C/li>\u003Cli>Collaborate with other retention marketers for efficiency opportunities.\u003C/li>\u003C/ul>\u003Ch3>Experience That Will Put You Ahead Of The Curve\u003C/h3>\u003Cul>\u003Cli>10+ years of experience in Retention, Lifecycle, or B2C marketing, with a focus on growing recurring revenue.\u003C/li>\u003Cli>\u003Cstrong>Education\u003C/strong>: Bachelor's degree in Marketing, Communications, or a related field.\u003C/li>\u003Cli>\u003Cstrong>Leadership\u003C/strong>: Experience leading teams, project managing, and mentoring staff. \u003C/li>\u003Cli>\u003Cstrong>Organization\u003C/strong>: Ability to collaborate with teams that are in different time zones and countries.\u003C/li>\u003Cli>Documented success in growing recurring revenue and reducing customer churn, increasing Customer Lifetime Value (LTV).1\u003C/li>\u003Cli>Advanced analytical capabilities, including expertise in campaign analysis, testing, and the ability to build and manage retention reports\u003C/li>\u003Cli>Cross-functional communication skills, with the ability to translate complex retention data into clear, strategic narratives for Executive team members.\u003C/li>\u003C/ul>\u003Ch3>What's In It For You\u003C/h3>\u003Cp>The expected range for this role is $108,000 - $120,000\u003C/p>\u003Cp>As well as more great perks, including:\u003C/p>\u003Cul>\u003Cli>Uncapped leave, because we trust you to manage your workload and time\u003C/li>\u003Cli>When we hit our targets, enjoy a share of our profits with a bonus\u003C/li>\u003Cli>Refer a friend and get rewarded when they join Future\u003C/li>\u003Cli>Well-being support with access to our Colleague Assistant Programs\u003C/li>\u003Cli>Opportunity to purchase shares in Future with our Share Incentive Plan\u003C/li>\u003C/ul>\u003Cp>Internal job family level Professional 3\u003C/p>\u003Cp>\u003Cstrong>This is a Hybrid role from our New York office, working three days from the office and two from home.\u003C/strong>\u003C/p>\u003Ch3>Who We Are\u003C/h3>\u003Cp>We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.\u003C/p>\u003Cp>We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!\u003C/p>\u003Ch3>Our Future, Our Responsibility: Inclusion and Diversity at Future\u003C/h3>\u003Cp>We embrace and celebrate diversity, making it part of who we are.\u003C/p>\u003Cp>Different perspectives spark ideas, fuel creativity, and push us to innovate. We're building a workplace where we value, respect, and empower everyone to thrive.\u003C/p>\u003Cp>When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.\u003C/p>\u003Cp>Because a diverse team isn't just good for business. It's the Future.\u003C/p>\u003Cp>\u003Cem>Find out more about Our Future, Our Responsibility on our website.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Please let us know if you need any reasonable adjustments made so we can give you the best experience!\u003C/strong>\u003C/p>\u003Cp>\u003Cem>#LI-Hybrid\u003C/em>\u003C/p>\",\"datePosted\":\"2026-04-26T09:23:32.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Future\",\"sameAs\":\"http://www.futureplc.com\",\"logo\":\"https://logo.clearbit.com/futureplc.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Future\",\"value\":\"d65da60ff6f8a773a4bffceab9aa5fc724605f3689aead65af1d8e47b58e0025\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"New York\",\"addressRegion\":\"New York\",\"addressCountry\":\"US\"}}}",{"id":2606,"slug":2607,"title":2608,"companyname":1295,"companylogo":1296,"companyTagline":1297,"companyIndustry":135,"city":14,"country":14,"remote":15,"employmentType":2609,"department":18,"content_html":2610,"content_text":2611,"years":21,"createdAt":2612,"updatedAtISO":2613,"postedAtISO":2614,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2615},"2417fad081d12b4e32276d70d5a58efa8611fe969d0f68e77836f3ff1799b713","director-customer-retention-at-highlevel-505fac34cf","Director, Customer Retention",[17],"\u003Cp>\u003Cstrong>About Us\u003C/strong>\u003C/p>\nHighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.\u003Cbr>To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.\u003Cbr>Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.\n\n\u003Cp>\u003Cstrong>Our People\u003C/strong>\u003C/p>\n\u003Cp>With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.\u003C/p>\n\n\u003Cp>\u003Cstrong>Our Impact\u003C/strong>\u003C/p>\nEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.\u003Cbr>\n\n\u003Cp>Learn more about us on our \u003Cspan>\u003Cspan>YouTube Channel\u003C/span>\u003C/span> or \u003Cspan>\u003Cspan>Blog Posts\u003C/span>\u003C/span> \u003C/p>\n\n\n\u003Cp>\u003Cstrong>Who You Are: \u003C/strong>\u003C/p>\n\u003Cp>You are a customer-obsessed retention leader who thrives at the intersection of customer experience, success, support, and operations. You excel at building high-performing teams that don’t just solve problems, they prevent them. You bring deep expertise in customer lifecycle management, churn prevention, early adoption, and de-escalation.\u003C/p>\n\n\u003Cp>You know how to develop managers, scale programs, and use customer insights to drive measurable improvements in retention, NRR, and product adoption. You are energized by helping customers find value quickly and by creating an environment where teams feel empowered, accountable, and proud of the experience they deliver.\u003C/p>\n\n\u003Cp>As the Director,Customer Retention, you will lead and evolve HighLevel’s retention engine across early adoption, de-escalation, frontline care, and customer value realization. You will partner closely with cross-functional teams to ensure customers achieve success in their first 90 days — the most critical driver of long-term retention.\u003C/p>\n\n\u003Cp>You thrive in high-growth environments, take ownership of customer outcomes, and operate with a balanced mindset of strategy, operational excellence, and people leadership.\u003C/p>\n\n\u003Cp>\u003Cstrong>What you'll be doing:\u003C/strong>\u003C/p>","About Us\nHighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.\n\nOur People\nWith over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.\n\nOur Impact\nEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.\n\nLearn more about us on our YouTube Channel or Blog Posts \n\n\nWho You Are: \nYou are a customer-obsessed retention leader who thrives at the intersection of customer experience, success, support, and operations. You excel at building high-performing teams that don’t just solve problems, they prevent them. You bring deep expertise in customer lifecycle management, churn prevention, early adoption, and de-escalation.\n\nYou know how to develop managers, scale programs, and use customer insights to drive measurable improvements in retention, NRR, and product adoption. You are energized by helping customers find value quickly and by creating an environment where teams feel empowered, accountable, and proud of the experience they deliver.\n\nAs the Director,Customer Retention, you will lead and evolve HighLevel’s retention engine across early adoption, de-escalation, frontline care, and customer value realization. You will partner closely with cross-functional teams to ensure customers achieve success in their first 90 days — the most critical driver of long-term retention.\n\nYou thrive in high-growth environments, take ownership of customer outcomes, and operate with a balanced mindset of strategy, operational excellence, and people leadership.\n\nWhat you'll be doing:",1777130811000,"2026-04-25 17:27:08","2026-04-24T15:02:05.768Z",{"jsonldValid":27,"jsonld":2616},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Director, Customer Retention\",\"description\":\"\u003Cp>\u003Cstrong>About Us\u003C/strong>\u003C/p>\\nHighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.\u003Cbr>To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.\u003Cbr>Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.\\n\\n\u003Cp>\u003Cstrong>Our People\u003C/strong>\u003C/p>\\n\u003Cp>With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.\u003C/p>\\n\\n\u003Cp>\u003Cstrong>Our Impact\u003C/strong>\u003C/p>\\nEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.\u003Cbr>\\n\\n\u003Cp>Learn more about us on our \u003Cspan>\u003Cspan>YouTube Channel\u003C/span>\u003C/span> or \u003Cspan>\u003Cspan>Blog Posts\u003C/span>\u003C/span> \u003C/p>\\n\\n\\n\u003Cp>\u003Cstrong>Who You Are: \u003C/strong>\u003C/p>\\n\u003Cp>You are a customer-obsessed retention leader who thrives at the intersection of customer experience, success, support, and operations. You excel at building high-performing teams that don’t just solve problems, they prevent them. You bring deep expertise in customer lifecycle management, churn prevention, early adoption, and de-escalation.\u003C/p>\\n\\n\u003Cp>You know how to develop managers, scale programs, and use customer insights to drive measurable improvements in retention, NRR, and product adoption. You are energized by helping customers find value quickly and by creating an environment where teams feel empowered, accountable, and proud of the experience they deliver.\u003C/p>\\n\\n\u003Cp>As the Director,Customer Retention, you will lead and evolve HighLevel’s retention engine across early adoption, de-escalation, frontline care, and customer value realization. You will partner closely with cross-functional teams to ensure customers achieve success in their first 90 days — the most critical driver of long-term retention.\u003C/p>\\n\\n\u003Cp>You thrive in high-growth environments, take ownership of customer outcomes, and operate with a balanced mindset of strategy, operational excellence, and people leadership.\u003C/p>\\n\\n\u003Cp>\u003Cstrong>What you'll be doing:\u003C/strong>\u003C/p>\",\"datePosted\":\"2026-04-24T15:02:05.768Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HighLevel\",\"sameAs\":\"https://gohighlevel.com/ghl_li\",\"logo\":\"https://logo.clearbit.com/gohighlevel.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"HighLevel\",\"value\":\"2417fad081d12b4e32276d70d5a58efa8611fe969d0f68e77836f3ff1799b713\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":2618,"slug":2619,"title":2620,"companyname":943,"companylogo":944,"companyTagline":945,"companyIndustry":135,"city":946,"country":14,"remote":27,"employmentType":2621,"department":18,"content_html":2622,"content_text":2623,"years":21,"createdAt":2624,"updatedAtISO":2625,"postedAtISO":2626,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2627},"3c7fbfd6ee46103c25c1d5b6207a7d538be5e20fba79654e8c562214325e2162","sales-retention-specialist-at-servicetitan-b0f91ae074","Sales Retention Specialist",[17],"\u003Cp>\u003Cb>Ready to be a Titan?\u003C/b>​\u003Cbr>In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products and services, and how to retain their business. Oversee a seamless transition from Sales to Implementation acting as the company equilibrium. Responsibility is inclusive of but not limited to: de-escalating complaints/frustrations, guiding customers to increased product adoption, offering concessions, billing modification,  contract negotiations, and contract amendments- requires speaking directly with customers about retention options. Analyzes customer behavior. Own Salesforce workflows for creating, updating, and ensuring compliance with escalation ticketing system. Work with Sales and Onboarding department leads to continue to develop and adapt to save and churn trends. Ensure the customer’s transition to Implementation is smooth.\u003C/p>\u003Ch2>\u003Cb>What you'll do:\u003C/b>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>You will be an integral part in proactively supporting Sales, CS and Success to drive forth seamless transitions across the customer journey\u003C/p>\u003C/li>\u003Cli>\u003Cp>You will be a champion for the Customer\u003C/p>\u003C/li>\u003Cli>\u003Cp>You will drive forth our Mission to continue to improve our one metric: the success of our customers \u003C/p>\u003C/li>\u003Cli>\u003Cp>Support and work effectively with Account Executives, Implementation Managers, Billing, and Customers\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage customer-related expectations, escalations, billing requirements, and churn accounts \u003C/p>\u003C/li>\u003Cli>\u003Cp>De-escalate and inspire customers to adopt Onboarding \u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to learn the ServiceTitan product \u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>What you'll bring:\u003C/b>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Comes at a problem with perspective (ideally informed perspective) and experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Meticulous attention to detail and demonstrated ability to handle multiple priorities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Salesforce knowledge/experience (reporting, dashboards)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Willingness to take initiative (identify problems quickly, proactive communication upstream and downstream, take on out-of-scope responsibilities when needed)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expert ability to break down complex situations\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expert ability to make unbiased decisions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability and desire to perform hands-on, roll-up-your-sleeves level that will help transform the Pre-Implementation customer retention process \u003C/p>\u003C/li>\u003Cli>\u003Cp>Effective risk and problem mitigation skills, as well as facilitate timely decisions against action plans\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advantageous customer service skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced communication and interpersonal skills\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Ability to handle many projects/ juggle multiple competing priorities without compromising quality of output\u003C/p>\u003C/li>\u003Cli>\u003Cp>Quick on feet + ability to discern solutions \u003C/p>\u003C/li>\u003Cli>\u003Cp>Coachable and self aware\u003C/p>\u003C/li>\u003Cli>\u003Cp>At tune with Self- regulation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Effective time management\u003C/p>\u003C/li>\u003Cli>\u003Cp>Active listening + rapport building skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Passion to deeply understand the Trades \u003C/p>\u003C/li>\u003Cli>\u003Cp>Intrinsically motivated \u003C/p>\u003C/li>\u003Cli>\u003Cp>Empathy\u003C/p>\u003C/li>\u003Cli>\u003Cp>Slow to judge/form opinions \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Demonstrated Experience \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Empathize cross functionally while working effectively across teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Embody SLT guiding principles: Go for the Gap, Entitled to nothing grateful for everything, Keep a Blue Head \u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficient Product Knowledge\u003C/p>\u003C/li>\u003Cli>\u003Cp>1-2 years Customer Retention experience .\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Be Human With Us:\u003C/b>\u003C/p>\u003Cp>Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. \u003Cbr>\u003Cbr>\u003Cb>Use of AI Technology:\u003C/b>\u003C/p>\u003Cp>We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.\u003C/p>\u003Cp>\u003Cb>What We Offer:\u003C/b>\u003Cbr>When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Flextime, recognition, and support for autonomous work:\u003C/b> Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Holistic health and wellness benefits\u003C/b>: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Support for Titans at all stages of life\u003C/b>: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.\u003C/p>ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $65,800 USD - $88,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.","Ready to be a Titan?​In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products and services, and how to retain their business. Oversee a seamless transition from Sales to Implementation acting as the company equilibrium. Responsibility is inclusive of but not limited to: de-escalating complaints/frustrations, guiding customers to increased product adoption, offering concessions, billing modification,  contract negotiations, and contract amendments- requires speaking directly with customers about retention options. Analyzes customer behavior. Own Salesforce workflows for creating, updating, and ensuring compliance with escalation ticketing system. Work with Sales and Onboarding department leads to continue to develop and adapt to save and churn trends. Ensure the customer’s transition to Implementation is smooth.What you'll do:You will be an integral part in proactively supporting Sales, CS and Success to drive forth seamless transitions across the customer journeyYou will be a champion for the CustomerYou will drive forth our Mission to continue to improve our one metric: the success of our customers Support and work effectively with Account Executives, Implementation Managers, Billing, and CustomersManage customer-related expectations, escalations, billing requirements, and churn accounts De-escalate and inspire customers to adopt Onboarding Ability to learn the ServiceTitan product What you'll bring:Comes at a problem with perspective (ideally informed perspective) and experienceMeticulous attention to detail and demonstrated ability to handle multiple prioritiesSalesforce knowledge/experience (reporting, dashboards)Willingness to take initiative (identify problems quickly, proactive communication upstream and downstream, take on out-of-scope responsibilities when needed)Expert ability to break down complex situationsExpert ability to make unbiased decisionsDemonstrated ability and desire to perform hands-on, roll-up-your-sleeves level that will help transform the Pre-Implementation customer retention process Effective risk and problem mitigation skills, as well as facilitate timely decisions against action plansAdvantageous customer service skills.Advanced communication and interpersonal skillsQualitiesAbility to handle many projects/ juggle multiple competing priorities without compromising quality of outputQuick on feet + ability to discern solutions Coachable and self awareAt tune with Self- regulationEffective time managementActive listening + rapport building skillsPassion to deeply understand the Trades Intrinsically motivated EmpathySlow to judge/form opinions Demonstrated Experience Empathize cross functionally while working effectively across teamsEmbody SLT guiding principles: Go for the Gap, Entitled to nothing grateful for everything, Keep a Blue Head Proficient Product Knowledge1-2 years Customer Retention experience .Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology:We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $65,800 USD - $88,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.",1777109007000,"2026-04-25 11:23:46","2026-04-25T09:23:46.000Z",{"jsonldValid":27,"jsonld":2628},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sales Retention Specialist\",\"description\":\"\u003Cp>\u003Cb>Ready to be a Titan?\u003C/b>​\u003Cbr>In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products and services, and how to retain their business. Oversee a seamless transition from Sales to Implementation acting as the company equilibrium. Responsibility is inclusive of but not limited to: de-escalating complaints/frustrations, guiding customers to increased product adoption, offering concessions, billing modification,  contract negotiations, and contract amendments- requires speaking directly with customers about retention options. Analyzes customer behavior. Own Salesforce workflows for creating, updating, and ensuring compliance with escalation ticketing system. Work with Sales and Onboarding department leads to continue to develop and adapt to save and churn trends. Ensure the customer’s transition to Implementation is smooth.\u003C/p>\u003Ch2>\u003Cb>What you'll do:\u003C/b>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>You will be an integral part in proactively supporting Sales, CS and Success to drive forth seamless transitions across the customer journey\u003C/p>\u003C/li>\u003Cli>\u003Cp>You will be a champion for the Customer\u003C/p>\u003C/li>\u003Cli>\u003Cp>You will drive forth our Mission to continue to improve our one metric: the success of our customers \u003C/p>\u003C/li>\u003Cli>\u003Cp>Support and work effectively with Account Executives, Implementation Managers, Billing, and Customers\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage customer-related expectations, escalations, billing requirements, and churn accounts \u003C/p>\u003C/li>\u003Cli>\u003Cp>De-escalate and inspire customers to adopt Onboarding \u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to learn the ServiceTitan product \u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>What you'll bring:\u003C/b>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Comes at a problem with perspective (ideally informed perspective) and experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Meticulous attention to detail and demonstrated ability to handle multiple priorities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Salesforce knowledge/experience (reporting, dashboards)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Willingness to take initiative (identify problems quickly, proactive communication upstream and downstream, take on out-of-scope responsibilities when needed)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expert ability to break down complex situations\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expert ability to make unbiased decisions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability and desire to perform hands-on, roll-up-your-sleeves level that will help transform the Pre-Implementation customer retention process \u003C/p>\u003C/li>\u003Cli>\u003Cp>Effective risk and problem mitigation skills, as well as facilitate timely decisions against action plans\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advantageous customer service skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced communication and interpersonal skills\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Ability to handle many projects/ juggle multiple competing priorities without compromising quality of output\u003C/p>\u003C/li>\u003Cli>\u003Cp>Quick on feet + ability to discern solutions \u003C/p>\u003C/li>\u003Cli>\u003Cp>Coachable and self aware\u003C/p>\u003C/li>\u003Cli>\u003Cp>At tune with Self- regulation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Effective time management\u003C/p>\u003C/li>\u003Cli>\u003Cp>Active listening + rapport building skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Passion to deeply understand the Trades \u003C/p>\u003C/li>\u003Cli>\u003Cp>Intrinsically motivated \u003C/p>\u003C/li>\u003Cli>\u003Cp>Empathy\u003C/p>\u003C/li>\u003Cli>\u003Cp>Slow to judge/form opinions \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Demonstrated Experience \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Empathize cross functionally while working effectively across teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Embody SLT guiding principles: Go for the Gap, Entitled to nothing grateful for everything, Keep a Blue Head \u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficient Product Knowledge\u003C/p>\u003C/li>\u003Cli>\u003Cp>1-2 years Customer Retention experience .\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Be Human With Us:\u003C/b>\u003C/p>\u003Cp>Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. \u003Cbr>\u003Cbr>\u003Cb>Use of AI Technology:\u003C/b>\u003C/p>\u003Cp>We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.\u003C/p>\u003Cp>\u003Cb>What We Offer:\u003C/b>\u003Cbr>When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Flextime, recognition, and support for autonomous work:\u003C/b> Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Holistic health and wellness benefits\u003C/b>: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Support for Titans at all stages of life\u003C/b>: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.\u003C/p>ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $65,800 USD - $88,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.\",\"datePosted\":\"2026-04-25T09:23:46.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ServiceTitan\",\"sameAs\":\"https://www.servicetitan.com/careers\",\"logo\":\"https://logo.clearbit.com/servicetitan.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"ServiceTitan\",\"value\":\"3c7fbfd6ee46103c25c1d5b6207a7d538be5e20fba79654e8c562214325e2162\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"United States\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}}}",{"id":2630,"slug":2631,"title":2632,"companyname":677,"companylogo":678,"companyTagline":679,"companyIndustry":680,"city":14,"country":14,"remote":15,"employmentType":2633,"department":18,"content_html":2634,"content_text":2635,"years":21,"createdAt":2636,"updatedAtISO":2637,"postedAtISO":2638,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2639},"5497eb3bf1976543e6360213e00a9643d701eac249cac3ac1cbf6a18a4b9dff2","automation-and-crm-systems-specialist-at-ai-acquisition-1950cc22d7","Automation & CRM Systems Specialist",[995],"\u003Cp>\u003Cstrong>Job Title:\u003C/strong> Automation & CRM Systems Specialist\u003C/p>\u003Cp>\u003Cstrong>Location:\u003C/strong> Remote\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>The Opportunity\u003C/strong>\u003C/p>\u003Cp>We are hiring a high-performing Automation & CRM Systems Specialist. This is a specialized technical role responsible for architecting the entire funding-to-impact infrastructure for non-profit clients—organizations scaling their funding, outreach, and operational systems through automation.\u003C/p>\u003Cp>This role is ideal for technical systems builders who don’t just “manage CRMs,” but understand how to design and connect complex funding ecosystems (HubSpot, n8n, Zapier, Instantly, Candid, Grantable, Zeffy, Google Ad Grants, Looker Studio) to automate grant discovery, partnership development, donation flows, and impact reporting.\u003C/p>\u003Cp>You must understand both technical execution and funding logic to ensure the systems you build actually drive measurable outcomes across grant acquisition, donor engagement, and organizational growth.\u003C/p>\u003Cp>\u003Cstrong>Work Model\u003C/strong>\u003C/p>\u003Cp>Remote | Part Time / 6 Months Contract\u003C/p>\u003Cp>\u003Cstrong>What You’ll Own\u003C/strong>\u003C/p>\u003Cp>• \u003Cstrong>Build & Connect Funding Systems:\u003C/strong> Architect end-to-end nonprofit funding stacks including HubSpot CRM, automation workflows (n8n / Zapier), and integrations across Instantly, Zeffy, Google Ads, grant platforms, and reporting systems.\u003C/p>\u003Cp>• \u003Cstrong>Automate Funding Flow:\u003C/strong> Design and execute technical workflows that convert grant discovery, outreach, and donor engagement into structured funding pipelines and measurable revenue outcomes.\u003C/p>\u003Cp>• \u003Cstrong>System Optimization:\u003C/strong> Debug and optimize the entire technical ecosystem to ensure zero leakage across grant pipelines, outreach systems, and donation workflows.\u003C/p>\u003Cp>• \u003Cstrong>Technical Implementation:\u003C/strong> Deliver high-impact, ROI-focused system builds and demonstrations that translate funding strategies into functional automation systems for nonprofit leaders.\u003C/p>\u003Cp>• \u003Cstrong>CRM & Data Management:\u003C/strong> Ensure data flows correctly between CRM systems, outreach platforms, donation tools, and dashboards for accurate funding and performance reporting.\u003C/p>\u003Cp>• \u003Cstrong>Maintain System Health:\u003C/strong> Provide structured reporting on automation performance, workflow stability, and system uptime across all client environments.\u003C/p>\u003Cp>• \u003Cstrong>Partner with Client Success & Leadership:\u003C/strong> Work alongside consultants and leadership to translate funding strategies into functional, AI-powered technical systems across all four funding pillars.\u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>\u003Cstrong>Experience\u003C/strong>\u003C/p>\u003Cp>• 2–5+ years of proven experience in CRM systems, automation, RevOps, or systems implementation roles\u003C/p>\u003Cp> • Hands-on experience with HubSpot CRM (Free Tier or similar)\u003C/p>\u003Cp> • Strong experience building automation workflows using n8n and/or Zapier\u003C/p>\u003Cp> • Proven experience integrating multiple SaaS tools into unified operational systems\u003C/p>\u003Cp> • Experience working with marketing, outreach, or funding-related systems in fast-paced environments\u003C/p>\u003Cp> • Experience in nonprofit or mission-driven ecosystems is a strong advantage\u003C/p>\u003Cp>\u003Cstrong>Skills\u003C/strong>\u003C/p>\u003Cp>• Fluent English (A Must Have)\u003C/p>\u003Cp> • Technical Problem-Solver: Able to identify workflow breakdowns, integration issues, and system inefficiencies independently\u003C/p>\u003Cp> • Commercially Strong: Understands how systems impact funding outcomes, donor engagement, and organizational ROI\u003C/p>\u003Cp> • Systems Thinking: Able to manage multiple client environments and interconnected workflows without losing structure\u003C/p>\u003Cp> • Strong Documentation: Clear communication for SOPs, system handovers, and internal team alignment\u003C/p>\u003Cp> • Strong analytical ability using tools such as Google Looker Studio for KPI tracking and reporting\u003C/p>\u003Cp>\u003Cstrong>Mindset\u003C/strong>\u003C/p>\u003Cp>• Extreme Ownership: Takes full responsibility for system performance across all funding workflows\u003C/p>\u003Cp> • Efficiency-Driven: Focused on building scalable, low-maintenance automation systems\u003C/p>\u003Cp> • High Technical Resilience: Thrives under fast-moving, multi-client environments\u003C/p>\u003Cp> • Problem-Solver: Independently diagnoses and resolves technical and operational issues\u003C/p>\u003Cp> • Mission-Oriented: Motivated by building systems that support nonprofit funding and impact outcomes\u003Cbr>\u003Cbr>\u003Cstrong>Success Metrics\u003C/strong>\u003C/p>\u003Cp>• \u003Cstrong>100% System Accuracy:\u003C/strong> All CRM, outreach, donation, and reporting systems deployed without critical errors\u003C/p>\u003Cp> • \u003Cstrong>99.5% System Uptime:\u003C/strong> Automation workflows consistently running across all client environments\u003C/p>\u003Cp> • \u003Cstrong>Funding Efficiency:\u003C/strong> Increased grant discovery and qualification through Candid + Grantable systems (target: 50% improvement)\u003C/p>\u003Cp> • \u003Cstrong>Outreach Efficiency:\u003C/strong> Improved conversion rates through HubSpot + Instantly automation systems\u003C/p>\u003Cp> • \u003Cstrong>Donation Pipeline Performance:\u003C/strong> Fully operational Zeffy-based donation infrastructure with zero-friction processing\u003C/p>\u003Cp> • \u003Cstrong>Reporting Accuracy:\u003C/strong> Real-time dashboards in Looker Studio reflecting funding, engagement, and outreach performance\u003C/p>\u003Cp> • \u003Cstrong>Operational Efficiency:\u003C/strong> At least 50% reduction in manual administrative workload across client systems\u003C/p>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cp>Flexible long-term contract structure (project-based or retainer-based)\u003C/p>\u003Cp> • Fully remote work environment\u003C/p>\u003Cp> • Direct impact on nonprofit funding, outreach, and impact systems\u003C/p>\u003Cp> • Opportunity to build end-to-end funding infrastructure across multiple organizations\u003C/p>\u003Cp> • High ownership in a fast-moving, systems-driven, AI-first environment\u003C/p>\u003Cp>If you’re organized, technically minded, and ready to help us shape the future of AI-driven marketing, we’d love to hear from you.\u003C/p>\u003Cp>\u003Cstrong>Apply now \u003C/strong>by submitting your CV and a short note about why you’re a great technical fit. We’re excited to welcome the right person to our team!\u003C/p>","Job Title: Automation & CRM Systems SpecialistLocation: RemoteThe OpportunityWe are hiring a high-performing Automation & CRM Systems Specialist. This is a specialized technical role responsible for architecting the entire funding-to-impact infrastructure for non-profit clients—organizations scaling their funding, outreach, and operational systems through automation.This role is ideal for technical systems builders who don’t just “manage CRMs,” but understand how to design and connect complex funding ecosystems (HubSpot, n8n, Zapier, Instantly, Candid, Grantable, Zeffy, Google Ad Grants, Looker Studio) to automate grant discovery, partnership development, donation flows, and impact reporting.You must understand both technical execution and funding logic to ensure the systems you build actually drive measurable outcomes across grant acquisition, donor engagement, and organizational growth.Work ModelRemote | Part Time / 6 Months ContractWhat You’ll Own• Build & Connect Funding Systems: Architect end-to-end nonprofit funding stacks including HubSpot CRM, automation workflows (n8n / Zapier), and integrations across Instantly, Zeffy, Google Ads, grant platforms, and reporting systems.• Automate Funding Flow: Design and execute technical workflows that convert grant discovery, outreach, and donor engagement into structured funding pipelines and measurable revenue outcomes.• System Optimization: Debug and optimize the entire technical ecosystem to ensure zero leakage across grant pipelines, outreach systems, and donation workflows.• Technical Implementation: Deliver high-impact, ROI-focused system builds and demonstrations that translate funding strategies into functional automation systems for nonprofit leaders.• CRM & Data Management: Ensure data flows correctly between CRM systems, outreach platforms, donation tools, and dashboards for accurate funding and performance reporting.• Maintain System Health: Provide structured reporting on automation performance, workflow stability, and system uptime across all client environments.• Partner with Client Success & Leadership: Work alongside consultants and leadership to translate funding strategies into functional, AI-powered technical systems across all four funding pillars.RequirementsExperience• 2–5+ years of proven experience in CRM systems, automation, RevOps, or systems implementation roles • Hands-on experience with HubSpot CRM (Free Tier or similar) • Strong experience building automation workflows using n8n and/or Zapier • Proven experience integrating multiple SaaS tools into unified operational systems • Experience working with marketing, outreach, or funding-related systems in fast-paced environments • Experience in nonprofit or mission-driven ecosystems is a strong advantageSkills• Fluent English (A Must Have) • Technical Problem-Solver: Able to identify workflow breakdowns, integration issues, and system inefficiencies independently • Commercially Strong: Understands how systems impact funding outcomes, donor engagement, and organizational ROI • Systems Thinking: Able to manage multiple client environments and interconnected workflows without losing structure • Strong Documentation: Clear communication for SOPs, system handovers, and internal team alignment • Strong analytical ability using tools such as Google Looker Studio for KPI tracking and reportingMindset• Extreme Ownership: Takes full responsibility for system performance across all funding workflows • Efficiency-Driven: Focused on building scalable, low-maintenance automation systems • High Technical Resilience: Thrives under fast-moving, multi-client environments • Problem-Solver: Independently diagnoses and resolves technical and operational issues • Mission-Oriented: Motivated by building systems that support nonprofit funding and impact outcomesSuccess Metrics• 100% System Accuracy: All CRM, outreach, donation, and reporting systems deployed without critical errors • 99.5% System Uptime: Automation workflows consistently running across all client environments • Funding Efficiency: Increased grant discovery and qualification through Candid + Grantable systems (target: 50% improvement) • Outreach Efficiency: Improved conversion rates through HubSpot + Instantly automation systems • Donation Pipeline Performance: Fully operational Zeffy-based donation infrastructure with zero-friction processing • Reporting Accuracy: Real-time dashboards in Looker Studio reflecting funding, engagement, and outreach performance • Operational Efficiency: At least 50% reduction in manual administrative workload across client systemsBenefitsFlexible long-term contract structure (project-based or retainer-based) • Fully remote work environment • Direct impact on nonprofit funding, outreach, and impact systems • Opportunity to build end-to-end funding infrastructure across multiple organizations • High ownership in a fast-moving, systems-driven, AI-first environmentIf you’re organized, technically minded, and ready to help us shape the future of AI-driven marketing, we’d love to hear from you.Apply now by submitting your CV and a short note about why you’re a great technical fit. We’re excited to welcome the right person to our team!",1777044606000,"2026-04-24 17:30:53","2026-04-24T15:30:53.000Z",{"jsonldValid":27,"jsonld":2640},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Automation & CRM Systems Specialist\",\"description\":\"\u003Cp>\u003Cstrong>Job Title:\u003C/strong> Automation & CRM Systems Specialist\u003C/p>\u003Cp>\u003Cstrong>Location:\u003C/strong> Remote\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>The Opportunity\u003C/strong>\u003C/p>\u003Cp>We are hiring a high-performing Automation & CRM Systems Specialist. This is a specialized technical role responsible for architecting the entire funding-to-impact infrastructure for non-profit clients—organizations scaling their funding, outreach, and operational systems through automation.\u003C/p>\u003Cp>This role is ideal for technical systems builders who don’t just “manage CRMs,” but understand how to design and connect complex funding ecosystems (HubSpot, n8n, Zapier, Instantly, Candid, Grantable, Zeffy, Google Ad Grants, Looker Studio) to automate grant discovery, partnership development, donation flows, and impact reporting.\u003C/p>\u003Cp>You must understand both technical execution and funding logic to ensure the systems you build actually drive measurable outcomes across grant acquisition, donor engagement, and organizational growth.\u003C/p>\u003Cp>\u003Cstrong>Work Model\u003C/strong>\u003C/p>\u003Cp>Remote | Part Time / 6 Months Contract\u003C/p>\u003Cp>\u003Cstrong>What You’ll Own\u003C/strong>\u003C/p>\u003Cp>• \u003Cstrong>Build & Connect Funding Systems:\u003C/strong> Architect end-to-end nonprofit funding stacks including HubSpot CRM, automation workflows (n8n / Zapier), and integrations across Instantly, Zeffy, Google Ads, grant platforms, and reporting systems.\u003C/p>\u003Cp>• \u003Cstrong>Automate Funding Flow:\u003C/strong> Design and execute technical workflows that convert grant discovery, outreach, and donor engagement into structured funding pipelines and measurable revenue outcomes.\u003C/p>\u003Cp>• \u003Cstrong>System Optimization:\u003C/strong> Debug and optimize the entire technical ecosystem to ensure zero leakage across grant pipelines, outreach systems, and donation workflows.\u003C/p>\u003Cp>• \u003Cstrong>Technical Implementation:\u003C/strong> Deliver high-impact, ROI-focused system builds and demonstrations that translate funding strategies into functional automation systems for nonprofit leaders.\u003C/p>\u003Cp>• \u003Cstrong>CRM & Data Management:\u003C/strong> Ensure data flows correctly between CRM systems, outreach platforms, donation tools, and dashboards for accurate funding and performance reporting.\u003C/p>\u003Cp>• \u003Cstrong>Maintain System Health:\u003C/strong> Provide structured reporting on automation performance, workflow stability, and system uptime across all client environments.\u003C/p>\u003Cp>• \u003Cstrong>Partner with Client Success & Leadership:\u003C/strong> Work alongside consultants and leadership to translate funding strategies into functional, AI-powered technical systems across all four funding pillars.\u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>\u003Cstrong>Experience\u003C/strong>\u003C/p>\u003Cp>• 2–5+ years of proven experience in CRM systems, automation, RevOps, or systems implementation roles\u003C/p>\u003Cp> • Hands-on experience with HubSpot CRM (Free Tier or similar)\u003C/p>\u003Cp> • Strong experience building automation workflows using n8n and/or Zapier\u003C/p>\u003Cp> • Proven experience integrating multiple SaaS tools into unified operational systems\u003C/p>\u003Cp> • Experience working with marketing, outreach, or funding-related systems in fast-paced environments\u003C/p>\u003Cp> • Experience in nonprofit or mission-driven ecosystems is a strong advantage\u003C/p>\u003Cp>\u003Cstrong>Skills\u003C/strong>\u003C/p>\u003Cp>• Fluent English (A Must Have)\u003C/p>\u003Cp> • Technical Problem-Solver: Able to identify workflow breakdowns, integration issues, and system inefficiencies independently\u003C/p>\u003Cp> • Commercially Strong: Understands how systems impact funding outcomes, donor engagement, and organizational ROI\u003C/p>\u003Cp> • Systems Thinking: Able to manage multiple client environments and interconnected workflows without losing structure\u003C/p>\u003Cp> • Strong Documentation: Clear communication for SOPs, system handovers, and internal team alignment\u003C/p>\u003Cp> • Strong analytical ability using tools such as Google Looker Studio for KPI tracking and reporting\u003C/p>\u003Cp>\u003Cstrong>Mindset\u003C/strong>\u003C/p>\u003Cp>• Extreme Ownership: Takes full responsibility for system performance across all funding workflows\u003C/p>\u003Cp> • Efficiency-Driven: Focused on building scalable, low-maintenance automation systems\u003C/p>\u003Cp> • High Technical Resilience: Thrives under fast-moving, multi-client environments\u003C/p>\u003Cp> • Problem-Solver: Independently diagnoses and resolves technical and operational issues\u003C/p>\u003Cp> • Mission-Oriented: Motivated by building systems that support nonprofit funding and impact outcomes\u003Cbr>\u003Cbr>\u003Cstrong>Success Metrics\u003C/strong>\u003C/p>\u003Cp>• \u003Cstrong>100% System Accuracy:\u003C/strong> All CRM, outreach, donation, and reporting systems deployed without critical errors\u003C/p>\u003Cp> • \u003Cstrong>99.5% System Uptime:\u003C/strong> Automation workflows consistently running across all client environments\u003C/p>\u003Cp> • \u003Cstrong>Funding Efficiency:\u003C/strong> Increased grant discovery and qualification through Candid + Grantable systems (target: 50% improvement)\u003C/p>\u003Cp> • \u003Cstrong>Outreach Efficiency:\u003C/strong> Improved conversion rates through HubSpot + Instantly automation systems\u003C/p>\u003Cp> • \u003Cstrong>Donation Pipeline Performance:\u003C/strong> Fully operational Zeffy-based donation infrastructure with zero-friction processing\u003C/p>\u003Cp> • \u003Cstrong>Reporting Accuracy:\u003C/strong> Real-time dashboards in Looker Studio reflecting funding, engagement, and outreach performance\u003C/p>\u003Cp> • \u003Cstrong>Operational Efficiency:\u003C/strong> At least 50% reduction in manual administrative workload across client systems\u003C/p>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cp>Flexible long-term contract structure (project-based or retainer-based)\u003C/p>\u003Cp> • Fully remote work environment\u003C/p>\u003Cp> • Direct impact on nonprofit funding, outreach, and impact systems\u003C/p>\u003Cp> • Opportunity to build end-to-end funding infrastructure across multiple organizations\u003C/p>\u003Cp> • High ownership in a fast-moving, systems-driven, AI-first environment\u003C/p>\u003Cp>If you’re organized, technically minded, and ready to help us shape the future of AI-driven marketing, we’d love to hear from you.\u003C/p>\u003Cp>\u003Cstrong>Apply now \u003C/strong>by submitting your CV and a short note about why you’re a great technical fit. We’re excited to welcome the right person to our team!\u003C/p>\",\"datePosted\":\"2026-04-24T15:30:53.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"AI Acquisition\",\"sameAs\":\"https://aiarbitrageagency.com/?el=1page_website&hcategory=home&htrafficsource=linkedIn_organic\",\"logo\":\"https://logo.clearbit.com/aiarbitrageagency.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"AI Acquisition\",\"value\":\"5497eb3bf1976543e6360213e00a9643d701eac249cac3ac1cbf6a18a4b9dff2\"},\"employmentType\":\"CONTRACTOR\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"United States\",\"addressCountry\":\"US\"}}}",{"id":2642,"slug":2643,"title":2644,"companyname":2645,"companylogo":2646,"companyTagline":2647,"companyIndustry":135,"city":2648,"country":68,"remote":27,"employmentType":2649,"department":18,"content_html":2650,"content_text":2651,"years":21,"createdAt":2636,"updatedAtISO":2637,"postedAtISO":2638,"hasSalary":15,"salaryMin":2652,"salaryMax":2653,"currency":76,"schema":2654},"d1398cc358b51f83fe855954c4f61537d88d8aa2cc1bb79342828f9cc072bbb1","everpro-lifecycle-marketing-manager-invoicing-solutions-remo-at-evercommerce-8c8e938c08","EverPro - Lifecycle Marketing Manager - Invoicing Solutions (Remote, Canada)","EverCommerce","https://logo.clearbit.com/evercommerce.com","Software that Powers the Service Economy","Remote (Canada)",[17],"\u003Cp>At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.\u003C/p>\u003Cp>We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en\u003C/p>\u003Cp>The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers.  Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management. \u003C/p>\u003Cp>We’re looking for a \u003Cb>Marketing Manager, Lifecycle & Growth\u003C/b> to join the EverPro Marketing team, supporting \u003Cb>Joist\u003C/b>.\u003C/p>\u003Cp>In this role, you’ll be responsible for driving lifecycle-led business impact by designing, executing, and optimizing customer engagement initiatives that support activation, retention, feature adoption, and revenue growth. You’ll operate at the intersection of Lifecycle Marketing, Product, Product Marketing, Growth, and Data—translating business priorities and customer insights into experiences that meaningfully influence customer behavior.\u003C/p>\u003Cp>This role is ideal for a marketer who thinks in customer journeys, applies data to decision-making, and wants ownership over initiatives that directly impact business outcomes in a Product-Led Growth (PLG) environment.\u003C/p>\u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p>\u003Cp>Customer Lifecycle Strategy & Experience Direction\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own lifecycle experience direction for assigned journeys, segments, or initiatives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define which customers experiences are for, what customer need or opportunity they address, and what behavior or outcome they are intended to influence\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design end-to-end lifecycle experiences across email, push notifications, and in-app messaging\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure lifecycle touchpoints work in concert with product experiences to support customer success and growth\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Business Impact & Growth Contribution\u003C/p>\u003Cul>\u003Cli>\u003Cp>Translate business priorities into lifecycle initiatives that drive activation, retention, adoption, and monetization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop clear hypotheses for how lifecycle initiatives will contribute to business goals\u003C/p>\u003C/li>\u003Cli>\u003Cp>Size expected impact directionally using assumptions, ranges, and customer economics\u003C/p>\u003C/li>\u003Cli>\u003Cp>Prioritize initiatives based on potential impact, customer value, and feasibility\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Cross-Functional Collaboration\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner closely with Product, Product Marketing, Growth, Payments, and Data teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with Product Marketing Managers to ensure lifecycle messaging reflects approved positioning and customer readiness\u003C/p>\u003C/li>\u003Cli>\u003Cp>Use customer insights and performance data to influence decisions and align stakeholders\u003C/p>\u003C/li>\u003Cli>\u003Cp>Escalate tradeoffs or conflicts when lifecycle initiatives have broader portfolio impact\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Initiative Management & Execution\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own execution of complex lifecycle and growth-related initiatives within assigned scope\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate timelines, dependencies, and handoffs across Marketing and partner teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Balance multiple initiatives while adapting to shifting business priorities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with marketing automation, creative, and analytics teams to bring experiences to life\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Performance Analysis, Experimentation & Optimization\u003C/p>\u003Cul>\u003Cli>\u003Cp>Monitor lifecycle performance using shared measurement frameworks\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design and run experiments to test new approaches and optimize outcomes\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analyze results to identify drivers of success or underperformance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate learnings into clear recommendations for iteration and scale\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Collaboration & Thought Leadership\u003C/p>\u003Cul>\u003Cli>\u003Cp>Act as an informal advisor to peers on lifecycle best practices and customer engagement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Share insights and learnings that improve cross-team effectiveness\u003C/p>\u003C/li>\u003Cli>\u003Cp>Contribute to continuous improvement of lifecycle and growth practices across Marketing\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Skills and Experience needed for success in this role:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelor’s degree in Marketing, Business, or a related field\u003C/p>\u003C/li>\u003Cli>\u003Cp>5–7+ years of experience in lifecycle marketing, growth marketing, or customer marketing roles\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience owning customer journeys tied to business outcomes, not just channel execution\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical and quantitative skills, with experience using data to inform decisions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to collaborate cross-functionally and influence without direct authority\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working in B2B SaaS or Product-Led Growth (PLG) environments\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Nice to Have / Bonus Experience\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience working with marketing automation platforms such as Braze, Iterable, HubSpot, or similar\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to feature adoption, monetization, or payments-related initiatives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience partnering closely with Product and Product Marketing teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort with directional impact modeling or customer economics\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Where: \u003C/b>\u003C/p>\u003Cp>The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.\u003C/p>\u003Cp>\u003Cb>Benefits and Perks\u003C/b>\u003C/p>\u003Cul>\u003Cli>Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid\u003C/li>\u003Cli>Robust wellness benefits, including an annual wellness stipend\u003C/li>\u003Cli>3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you \u003C/li>\u003Cli>Employee Stock Purchase Program\u003C/li>\u003Cli>Registered Retirement Savings Plan (RRSP) with 4% company match \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Compensation\u003C/b>\u003C/p>\u003Cp>The target compensation range for this position is \u003Cb>$89,000 – $109,000 CAD\u003C/b> in most Canada locations. Final offer amounts are determined by multiple factors, including location, local market variance, and candidate experience and expertise.\u003C/p>\u003Cp>EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!\u003C/p>","At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/enThe EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers.  Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management. We’re looking for a Marketing Manager, Lifecycle & Growth to join the EverPro Marketing team, supporting Joist.In this role, you’ll be responsible for driving lifecycle-led business impact by designing, executing, and optimizing customer engagement initiatives that support activation, retention, feature adoption, and revenue growth. You’ll operate at the intersection of Lifecycle Marketing, Product, Product Marketing, Growth, and Data—translating business priorities and customer insights into experiences that meaningfully influence customer behavior.This role is ideal for a marketer who thinks in customer journeys, applies data to decision-making, and wants ownership over initiatives that directly impact business outcomes in a Product-Led Growth (PLG) environment.ResponsibilitiesCustomer Lifecycle Strategy & Experience DirectionOwn lifecycle experience direction for assigned journeys, segments, or initiativesDefine which customers experiences are for, what customer need or opportunity they address, and what behavior or outcome they are intended to influenceDesign end-to-end lifecycle experiences across email, push notifications, and in-app messagingEnsure lifecycle touchpoints work in concert with product experiences to support customer success and growthBusiness Impact & Growth ContributionTranslate business priorities into lifecycle initiatives that drive activation, retention, adoption, and monetizationDevelop clear hypotheses for how lifecycle initiatives will contribute to business goalsSize expected impact directionally using assumptions, ranges, and customer economicsPrioritize initiatives based on potential impact, customer value, and feasibilityCross-Functional CollaborationPartner closely with Product, Product Marketing, Growth, Payments, and Data teamsCollaborate with Product Marketing Managers to ensure lifecycle messaging reflects approved positioning and customer readinessUse customer insights and performance data to influence decisions and align stakeholdersEscalate tradeoffs or conflicts when lifecycle initiatives have broader portfolio impactInitiative Management & ExecutionOwn execution of complex lifecycle and growth-related initiatives within assigned scopeCoordinate timelines, dependencies, and handoffs across Marketing and partner teamsBalance multiple initiatives while adapting to shifting business prioritiesPartner with marketing automation, creative, and analytics teams to bring experiences to lifePerformance Analysis, Experimentation & OptimizationMonitor lifecycle performance using shared measurement frameworksDesign and run experiments to test new approaches and optimize outcomesAnalyze results to identify drivers of success or underperformanceTranslate learnings into clear recommendations for iteration and scaleCollaboration & Thought LeadershipAct as an informal advisor to peers on lifecycle best practices and customer engagementShare insights and learnings that improve cross-team effectivenessContribute to continuous improvement of lifecycle and growth practices across MarketingSkills and Experience needed for success in this role:Bachelor’s degree in Marketing, Business, or a related field5–7+ years of experience in lifecycle marketing, growth marketing, or customer marketing rolesExperience owning customer journeys tied to business outcomes, not just channel executionStrong analytical and quantitative skills, with experience using data to inform decisionsProven ability to collaborate cross-functionally and influence without direct authorityExperience working in B2B SaaS or Product-Led Growth (PLG) environmentsNice to Have / Bonus ExperienceExperience working with marketing automation platforms such as Braze, Iterable, HubSpot, or similarExposure to feature adoption, monetization, or payments-related initiativesExperience partnering closely with Product and Product Marketing teamsComfort with directional impact modeling or customer economicsWhere: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits and PerksFlexibility to work where/how you want within your country of employment – in-office, remote, or hybridRobust wellness benefits, including an annual wellness stipend3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you Employee Stock Purchase ProgramRegistered Retirement Savings Plan (RRSP) with 4% company match CompensationThe target compensation range for this position is $89,000 – $109,000 CAD in most Canada locations. Final offer amounts are determined by multiple factors, including location, local market variance, and candidate experience and expertise.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!",89000,109000,{"jsonldValid":27,"jsonld":2655},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"EverPro - Lifecycle Marketing Manager - Invoicing Solutions (Remote, Canada)\",\"description\":\"\u003Cp>At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.\u003C/p>\u003Cp>We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en\u003C/p>\u003Cp>The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers.  Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management. \u003C/p>\u003Cp>We’re looking for a \u003Cb>Marketing Manager, Lifecycle & Growth\u003C/b> to join the EverPro Marketing team, supporting \u003Cb>Joist\u003C/b>.\u003C/p>\u003Cp>In this role, you’ll be responsible for driving lifecycle-led business impact by designing, executing, and optimizing customer engagement initiatives that support activation, retention, feature adoption, and revenue growth. You’ll operate at the intersection of Lifecycle Marketing, Product, Product Marketing, Growth, and Data—translating business priorities and customer insights into experiences that meaningfully influence customer behavior.\u003C/p>\u003Cp>This role is ideal for a marketer who thinks in customer journeys, applies data to decision-making, and wants ownership over initiatives that directly impact business outcomes in a Product-Led Growth (PLG) environment.\u003C/p>\u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p>\u003Cp>Customer Lifecycle Strategy & Experience Direction\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own lifecycle experience direction for assigned journeys, segments, or initiatives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define which customers experiences are for, what customer need or opportunity they address, and what behavior or outcome they are intended to influence\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design end-to-end lifecycle experiences across email, push notifications, and in-app messaging\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure lifecycle touchpoints work in concert with product experiences to support customer success and growth\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Business Impact & Growth Contribution\u003C/p>\u003Cul>\u003Cli>\u003Cp>Translate business priorities into lifecycle initiatives that drive activation, retention, adoption, and monetization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop clear hypotheses for how lifecycle initiatives will contribute to business goals\u003C/p>\u003C/li>\u003Cli>\u003Cp>Size expected impact directionally using assumptions, ranges, and customer economics\u003C/p>\u003C/li>\u003Cli>\u003Cp>Prioritize initiatives based on potential impact, customer value, and feasibility\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Cross-Functional Collaboration\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner closely with Product, Product Marketing, Growth, Payments, and Data teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with Product Marketing Managers to ensure lifecycle messaging reflects approved positioning and customer readiness\u003C/p>\u003C/li>\u003Cli>\u003Cp>Use customer insights and performance data to influence decisions and align stakeholders\u003C/p>\u003C/li>\u003Cli>\u003Cp>Escalate tradeoffs or conflicts when lifecycle initiatives have broader portfolio impact\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Initiative Management & Execution\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own execution of complex lifecycle and growth-related initiatives within assigned scope\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate timelines, dependencies, and handoffs across Marketing and partner teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Balance multiple initiatives while adapting to shifting business priorities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with marketing automation, creative, and analytics teams to bring experiences to life\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Performance Analysis, Experimentation & Optimization\u003C/p>\u003Cul>\u003Cli>\u003Cp>Monitor lifecycle performance using shared measurement frameworks\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design and run experiments to test new approaches and optimize outcomes\u003C/p>\u003C/li>\u003Cli>\u003Cp>Analyze results to identify drivers of success or underperformance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate learnings into clear recommendations for iteration and scale\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Collaboration & Thought Leadership\u003C/p>\u003Cul>\u003Cli>\u003Cp>Act as an informal advisor to peers on lifecycle best practices and customer engagement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Share insights and learnings that improve cross-team effectiveness\u003C/p>\u003C/li>\u003Cli>\u003Cp>Contribute to continuous improvement of lifecycle and growth practices across Marketing\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Skills and Experience needed for success in this role:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelor’s degree in Marketing, Business, or a related field\u003C/p>\u003C/li>\u003Cli>\u003Cp>5–7+ years of experience in lifecycle marketing, growth marketing, or customer marketing roles\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience owning customer journeys tied to business outcomes, not just channel execution\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical and quantitative skills, with experience using data to inform decisions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to collaborate cross-functionally and influence without direct authority\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working in B2B SaaS or Product-Led Growth (PLG) environments\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Nice to Have / Bonus Experience\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience working with marketing automation platforms such as Braze, Iterable, HubSpot, or similar\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to feature adoption, monetization, or payments-related initiatives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience partnering closely with Product and Product Marketing teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort with directional impact modeling or customer economics\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Where: \u003C/b>\u003C/p>\u003Cp>The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.\u003C/p>\u003Cp>\u003Cb>Benefits and Perks\u003C/b>\u003C/p>\u003Cul>\u003Cli>Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid\u003C/li>\u003Cli>Robust wellness benefits, including an annual wellness stipend\u003C/li>\u003Cli>3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you \u003C/li>\u003Cli>Employee Stock Purchase Program\u003C/li>\u003Cli>Registered Retirement Savings Plan (RRSP) with 4% company match \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Compensation\u003C/b>\u003C/p>\u003Cp>The target compensation range for this position is \u003Cb>$89,000 – $109,000 CAD\u003C/b> in most Canada locations. Final offer amounts are determined by multiple factors, including location, local market variance, and candidate experience and expertise.\u003C/p>\u003Cp>EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!\u003C/p>\",\"datePosted\":\"2026-04-24T15:30:53.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"EverCommerce\",\"sameAs\":\"https://www.evercommerce.com\",\"logo\":\"https://logo.clearbit.com/evercommerce.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"EverCommerce\",\"value\":\"d1398cc358b51f83fe855954c4f61537d88d8aa2cc1bb79342828f9cc072bbb1\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Canada\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CA\"}}}",{"id":2657,"slug":2658,"title":2659,"companyname":1526,"companylogo":1527,"companyTagline":1528,"companyIndustry":1529,"city":1530,"country":627,"remote":15,"employmentType":2660,"department":18,"content_html":2661,"content_text":2662,"years":21,"createdAt":2636,"updatedAtISO":2637,"postedAtISO":2638,"hasSalary":15,"salaryMin":1320,"salaryMax":2663,"currency":632,"schema":2664},"3b2e8e7e53135d2eb4a07c47a3a4043e3e5c03e1614234a28e181498fb0a30cc","head-of-crm-go-compare-at-future-ae53c90acb","Head of CRM - Go.Compare",[17],"\u003Ch3>What you'll be doing\u003C/h3>\u003Cp>The Head of CRM will develop and execute the overall customer relationship strategy to maximise retention, loyalty, and customer lifetime value (CLV) and report into the VP of Marketing This senior leader will oversee the implementation and management of CRM systems, analyse customer data to identify trends, and lead cross-functional efforts to personalize marketing, sales, and customer service interactions, constantly optimising results\u003C/p>\u003Ch3>Key Responsibilities\u003C/h3>\u003Cul>\u003Cli>\u003Cstrong>CRM Strategy:\u003C/strong> Promote long-term growth through integrated customer engagement, segmentation, and retention strategies.\u003C/li>\u003Cli>\u003Cstrong>System Ownership:\u003C/strong> Manage CRM tech stack (\u003Cstrong>Salesforce\u003C/strong>)\u003C/li>\u003Cli>\u003Cstrong>Data Insights:\u003C/strong> Analyse customer behaviour to guide personalization and inform marketing decisions.\u003C/li>\u003Cli>\u003Cstrong>Campaign Delivery:\u003C/strong> Lead automated, multi-channel journeys (Email, SMS, Push) with targeted segmentation.\u003C/li>\u003Cli>\u003Cstrong>Leadership:\u003C/strong> Hire and develop a data-driven CRM team focused on a customer-centric culture.\u003C/li>\u003Cli>\u003Cstrong>Collaboration:\u003C/strong> Align CRM projects with Sales, Product, and Marketing to meet business goals.\u003C/li>\u003Cli>\u003Cstrong>Performance & ROI:\u003C/strong> Report on key metrics (\u003Cstrong>CLV, Retention, Churn, ROI\u003C/strong>) to senior stakeholders.\u003C/li>\u003Cli>\u003Cstrong>Compliance:\u003C/strong> Ensure all data practices follow \u003Cstrong>GDPR\u003C/strong> and governance standards.\u003C/li>\u003Cli>\u003Cstrong>Budgeting:\u003C/strong> Manage CRM spend, forecasting, and tech investment ROI\u003C/li>\u003C/ul>\u003Ch3>Experience that will put you ahead of the curve\u003C/h3>\u003Cul>\u003Cli>Prior experience within CRM, customer experience management, or digital marketing, or in a leadership capacity.\u003C/li>\u003Cli> Experience of CRM platforms (Salesforce an advantage) and marketing automation tools.\u003C/li>\u003Cli>Analyse data, interpret customer behaviour, and turn insights into relevant marketing strategies.\u003C/li>\u003Cli> Demonstrated experience building and managing teams, to motivate and drive performance.\u003C/li>\u003Cli>Present complex data to senior stakeholders.\u003C/li>\u003C/ul>\u003Ch3>What's in it for you\u003C/h3>\u003Cp>The expected range for this role is £60,000 - £70,000\u003C/p>\u003Cp>This is a Hybrid role from our Cardiff Office, working three days from the office, two from home\u003C/p>\u003Cp>… Plus more great perks, which include;\u003C/p>\u003Cul>\u003Cli>Uncapped leave, because we trust you to manage your workload and time\u003C/li>\u003Cli>When we hit our targets, enjoy a share of our profits with a bonus\u003C/li>\u003Cli>Refer a friend and get rewarded when they join Future\u003C/li>\u003Cli>Well-being support with access to our Colleague Assistant Programmes\u003C/li>\u003Cli>Opportunity to purchase shares in Future, with our Share Incentive Plan\u003C/li>\u003C/ul>\u003Cp>Internal job family level P4\u003C/p>\u003Ch3>Who are we…\u003C/h3>\u003Cp>We're Go.Compare, part of Future PLC. You've probably heard of us - we're a price comparison site passionate about finding our customers savvy insurance deals. We're a part of Future PLC and as one of the 250+ brands within Future publishing, we embody all the Future values.\u003C/p>\u003Cp>We pride ourselves on being a fun but fair place to work, with flexible hours and plenty of perks, thanks to the Future community teams' hard work making sure each team member is treated equally. We only collaborate with organisations we can rely on, so we've built up a huge network of trusted partners. We're also authorised and regulated by the Financial Conduct Authority.\u003C/p>\u003Cp>A team of bright-eyed insurance experts launched Go.Compare back in November 2006 and we're still going strong. Based at our office in Cardiff, we've worked on getting our customers the best deals, partnered up with the Welsh Rugby Union, crafted engaging TV ads, and so much more.\u003C/p>\u003Ch3>Our Future, Our Responsibility - Inclusion and Diversity at Future\u003C/h3>\u003Cp>We embrace and celebrate diversity, making it part of who we are.\u003C/p>\u003Cp>Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.\u003C/p>\u003Cp>When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.\u003C/p>\u003Cp>Because a diverse team isn't just good for business. It's the Future.\u003C/p>\u003Cp>\u003Cem>Find out more about Our Future, Our Responsibility on our website.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Please let us know if you need any reasonable adjustments made so we can give you the best experience!\u003C/strong>\u003C/p>\u003Cp>\u003Cem>#LI-Hybrid\u003C/em>\u003C/p>\u003Cp>This is a hybrid remote/in-office role.\u003C/p>","What you'll be doingThe Head of CRM will develop and execute the overall customer relationship strategy to maximise retention, loyalty, and customer lifetime value (CLV) and report into the VP of Marketing This senior leader will oversee the implementation and management of CRM systems, analyse customer data to identify trends, and lead cross-functional efforts to personalize marketing, sales, and customer service interactions, constantly optimising resultsKey ResponsibilitiesCRM Strategy: Promote long-term growth through integrated customer engagement, segmentation, and retention strategies.System Ownership: Manage CRM tech stack (Salesforce)Data Insights: Analyse customer behaviour to guide personalization and inform marketing decisions.Campaign Delivery: Lead automated, multi-channel journeys (Email, SMS, Push) with targeted segmentation.Leadership: Hire and develop a data-driven CRM team focused on a customer-centric culture.Collaboration: Align CRM projects with Sales, Product, and Marketing to meet business goals.Performance & ROI: Report on key metrics (CLV, Retention, Churn, ROI) to senior stakeholders.Compliance: Ensure all data practices follow GDPR and governance standards.Budgeting: Manage CRM spend, forecasting, and tech investment ROIExperience that will put you ahead of the curvePrior experience within CRM, customer experience management, or digital marketing, or in a leadership capacity. Experience of CRM platforms (Salesforce an advantage) and marketing automation tools.Analyse data, interpret customer behaviour, and turn insights into relevant marketing strategies. Demonstrated experience building and managing teams, to motivate and drive performance.Present complex data to senior stakeholders.What's in it for youThe expected range for this role is £60,000 - £70,000This is a Hybrid role from our Cardiff Office, working three days from the office, two from home… Plus more great perks, which include;Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgrammesOpportunity to purchase shares in Future, with our Share Incentive PlanInternal job family level P4Who are we…We're Go.Compare, part of Future PLC. You've probably heard of us - we're a price comparison site passionate about finding our customers savvy insurance deals. We're a part of Future PLC and as one of the 250+ brands within Future publishing, we embody all the Future values.We pride ourselves on being a fun but fair place to work, with flexible hours and plenty of perks, thanks to the Future community teams' hard work making sure each team member is treated equally. We only collaborate with organisations we can rely on, so we've built up a huge network of trusted partners. We're also authorised and regulated by the Financial Conduct Authority.A team of bright-eyed insurance experts launched Go.Compare back in November 2006 and we're still going strong. Based at our office in Cardiff, we've worked on getting our customers the best deals, partnered up with the Welsh Rugby Union, crafted engaging TV ads, and so much more.Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-HybridThis is a hybrid remote/in-office role.",70000,{"jsonldValid":27,"jsonld":2665},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Head of CRM - Go.Compare\",\"description\":\"\u003Ch3>What you'll be doing\u003C/h3>\u003Cp>The Head of CRM will develop and execute the overall customer relationship strategy to maximise retention, loyalty, and customer lifetime value (CLV) and report into the VP of Marketing This senior leader will oversee the implementation and management of CRM systems, analyse customer data to identify trends, and lead cross-functional efforts to personalize marketing, sales, and customer service interactions, constantly optimising results\u003C/p>\u003Ch3>Key Responsibilities\u003C/h3>\u003Cul>\u003Cli>\u003Cstrong>CRM Strategy:\u003C/strong> Promote long-term growth through integrated customer engagement, segmentation, and retention strategies.\u003C/li>\u003Cli>\u003Cstrong>System Ownership:\u003C/strong> Manage CRM tech stack (\u003Cstrong>Salesforce\u003C/strong>)\u003C/li>\u003Cli>\u003Cstrong>Data Insights:\u003C/strong> Analyse customer behaviour to guide personalization and inform marketing decisions.\u003C/li>\u003Cli>\u003Cstrong>Campaign Delivery:\u003C/strong> Lead automated, multi-channel journeys (Email, SMS, Push) with targeted segmentation.\u003C/li>\u003Cli>\u003Cstrong>Leadership:\u003C/strong> Hire and develop a data-driven CRM team focused on a customer-centric culture.\u003C/li>\u003Cli>\u003Cstrong>Collaboration:\u003C/strong> Align CRM projects with Sales, Product, and Marketing to meet business goals.\u003C/li>\u003Cli>\u003Cstrong>Performance & ROI:\u003C/strong> Report on key metrics (\u003Cstrong>CLV, Retention, Churn, ROI\u003C/strong>) to senior stakeholders.\u003C/li>\u003Cli>\u003Cstrong>Compliance:\u003C/strong> Ensure all data practices follow \u003Cstrong>GDPR\u003C/strong> and governance standards.\u003C/li>\u003Cli>\u003Cstrong>Budgeting:\u003C/strong> Manage CRM spend, forecasting, and tech investment ROI\u003C/li>\u003C/ul>\u003Ch3>Experience that will put you ahead of the curve\u003C/h3>\u003Cul>\u003Cli>Prior experience within CRM, customer experience management, or digital marketing, or in a leadership capacity.\u003C/li>\u003Cli> Experience of CRM platforms (Salesforce an advantage) and marketing automation tools.\u003C/li>\u003Cli>Analyse data, interpret customer behaviour, and turn insights into relevant marketing strategies.\u003C/li>\u003Cli> Demonstrated experience building and managing teams, to motivate and drive performance.\u003C/li>\u003Cli>Present complex data to senior stakeholders.\u003C/li>\u003C/ul>\u003Ch3>What's in it for you\u003C/h3>\u003Cp>The expected range for this role is £60,000 - £70,000\u003C/p>\u003Cp>This is a Hybrid role from our Cardiff Office, working three days from the office, two from home\u003C/p>\u003Cp>… Plus more great perks, which include;\u003C/p>\u003Cul>\u003Cli>Uncapped leave, because we trust you to manage your workload and time\u003C/li>\u003Cli>When we hit our targets, enjoy a share of our profits with a bonus\u003C/li>\u003Cli>Refer a friend and get rewarded when they join Future\u003C/li>\u003Cli>Well-being support with access to our Colleague Assistant Programmes\u003C/li>\u003Cli>Opportunity to purchase shares in Future, with our Share Incentive Plan\u003C/li>\u003C/ul>\u003Cp>Internal job family level P4\u003C/p>\u003Ch3>Who are we…\u003C/h3>\u003Cp>We're Go.Compare, part of Future PLC. You've probably heard of us - we're a price comparison site passionate about finding our customers savvy insurance deals. We're a part of Future PLC and as one of the 250+ brands within Future publishing, we embody all the Future values.\u003C/p>\u003Cp>We pride ourselves on being a fun but fair place to work, with flexible hours and plenty of perks, thanks to the Future community teams' hard work making sure each team member is treated equally. We only collaborate with organisations we can rely on, so we've built up a huge network of trusted partners. We're also authorised and regulated by the Financial Conduct Authority.\u003C/p>\u003Cp>A team of bright-eyed insurance experts launched Go.Compare back in November 2006 and we're still going strong. Based at our office in Cardiff, we've worked on getting our customers the best deals, partnered up with the Welsh Rugby Union, crafted engaging TV ads, and so much more.\u003C/p>\u003Ch3>Our Future, Our Responsibility - Inclusion and Diversity at Future\u003C/h3>\u003Cp>We embrace and celebrate diversity, making it part of who we are.\u003C/p>\u003Cp>Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.\u003C/p>\u003Cp>When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.\u003C/p>\u003Cp>Because a diverse team isn't just good for business. It's the Future.\u003C/p>\u003Cp>\u003Cem>Find out more about Our Future, Our Responsibility on our website.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Please let us know if you need any reasonable adjustments made so we can give you the best experience!\u003C/strong>\u003C/p>\u003Cp>\u003Cem>#LI-Hybrid\u003C/em>\u003C/p>\u003Cp>This is a hybrid remote/in-office role.\u003C/p>\",\"datePosted\":\"2026-04-24T15:30:53.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Future\",\"sameAs\":\"http://www.futureplc.com\",\"logo\":\"https://logo.clearbit.com/futureplc.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Future\",\"value\":\"3b2e8e7e53135d2eb4a07c47a3a4043e3e5c03e1614234a28e181498fb0a30cc\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Cardiff\",\"addressRegion\":\"Wales\",\"addressCountry\":\"GB\"}}}",{"id":2667,"slug":2668,"title":2669,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":1544,"country":14,"remote":15,"employmentType":2670,"department":18,"content_html":2671,"content_text":2672,"years":21,"createdAt":2636,"updatedAtISO":2637,"postedAtISO":2638,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2673},"c38d003dcd341b22f8a9612d7d06c301c675d6cc83c36ccce8ad79e69e6a9e71","specialty-territory-manager-crm-at-medtronic-f31617a4bd","Specialty Territory Manager, CRM",[17],"We anticipate the application window for this opening will close on - 15 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.\u003Cp>\u003Cspan>The Specialty Territory Manager\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>is responsible for\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>sales planning and execution, providing technical and clinical\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>expertise\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and coordination of educational support to ensure safe adoption and growth of the Medtronic Micra VR & AV products (MICRA), EV-ICD, TYRX, and future Transcatheter/leadless or other innovative technologies. The Specialty Therapy\u003C/span>\u003Cb>\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>Manager works closely with implanting teams and the Medtronic Cardiac Rhythm Management (CRM) field organization to drive sales execution, and procedural and practice success.\u003C/span> \u003C/p>\u003Cp>\u003Cb>RESPONSIBILITIES:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Sales Execution and Market Development:\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>Responsible for the sale and promotion of the MICRA leadless product line. Post site activation, develops, executes, collaborates, and strategizes with sales leaders and field reps in achieving MICRA sales targets and implementing business plans. Ensure proper opportunity management through documentation using MPower (Salesforce). \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Technical and Clinical Expertise:\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>In close collaboration with technical field team (TFEs) this role provides clinical expertise for MICRA implanting centers, ensuring the advancement of site activation process and requirement completion, indication awareness, and providing technical support in accordance with the instructions for use, and best practices to facilitate procedural consistency and best clinical outcomes. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Educational Support:\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>Provide support in close collaboration with TFEs for site performance and to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>facilitate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>safe growth.\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in education and training activities with physicians, hospital support\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>staff\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and Medtronic personnel. Stay abreast of and communicate clinical data\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>regarding\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Medtronic products and Transcatheter/leadless Pacing therapies. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>1. Sales Execution and Market Development \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>existing business and develop new\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>business opportunities through account development. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Drive district MICRA sales strategy working with CRM sales representatives and sales leaders to achieve business plans within the Pacing Systems business. Contribute to the development of\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a strong team\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>effort. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with customer management of inventory ordering, shelf stock, and returns in collaboration with CRM Sales representatives. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Identify\u003C/span>\u003Cspan>,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>establish\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Respond to customer requests and resolve complaints in a prompt and effective manner. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>high standards\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of personal presentation and promote\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a professional\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>personal and company image. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Probe\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>to understand\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>confirm\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>customers’ needs,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>handle\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>objections\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>gain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>commitment. Educate customers to ensure that products are understood and used effectively. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Represent\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>company\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the MICRA product portfolio. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain knowledge of leadless products and other Medtronic leadless products IFUs for safe and effective use of devices. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Recognize and understand competitive products, industry trends, and CRM\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>portfolio\u003C/span>\u003Cspan>. Develop and implement strategies to counter competitor messaging. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>2. Technical and Clinical Expertise \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide quality technical support and coverage of\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>initial\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>launch, relaunch, and customer critical MICRA implants to help sites achieve procedural success for the safe growth of MICRA Provide coaching and product promotion support to Medtronic employees and implanting teams for MICRA implant procedures\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>in accordance with\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Medtronic guidance. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Educate implanting teams on proper indications for MICRA procedures. Provide support on questions\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>regarding\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>device follow up and programming \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain knowledge of Clinical Evidence, and Transcatheter/Leadless product IFUs for safe and effective use of devices through proper patient selection \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Help drive and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>quality initiatives and global best practice initiatives. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Report device complaints to proper departments within quality assurance within Medtronic. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Develop and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>comprehensive clinical and technical product knowledge. Understand current published\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>MICRA\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>leadless pacing and relevant literature. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Liaison with R&D for technology improvements and next generation needs. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>3. Educational Support \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Collaborate with TFEs in the oversight of local and national education and training activities including coordination and set up procedure simulators, facilitation of simulated MICRA procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post MICRA procedure. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Educational dissemination and training on patient selection \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>4. Professional Development \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in training new hires and new MTEs on MICRA within the Medtronic CRM Sales and Service team. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>In collaboration with TFEs,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with sign off for MTEs \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ensure proper Sales training dissemination on MICRA across the field \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>5. Administrative Responsibilities \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Submit\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>accurate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>timely\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>expense reports. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Schedule travel arrangements to ensure multiple\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>objectives\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>are\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>accomplished\u003C/span>\u003Cspan>. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain hospital eligibility/access with various vendor credentialing services. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>6. Communication \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintains\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a high level\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of communication with\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>appropriate CRM\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>sales and leadership within assigned geography. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Communicate market intelligence/competitor activity promptly, including potential sales leads, and information\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>regarding\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>product price or account activity to District Manager and other\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>appropriate company\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>personnel. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Always ensure a professional standard of written and verbal communication. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE\u003Cspan> \u003C/span>-\u003Cspan> \u003C/span>BASIC QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor's degree\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable products\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE-\u003Cspan> \u003C/span>DESIRED/PREFERRED QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience with support of cardiac pacemakers, transcatheter/leadless technology, electrophysiology, wires, catheters, delivery systems \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience communicating product market advantages to physicians and hospital administration. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience managing multiple accounts. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience teaching and educating medical personnel,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>peers\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and technical support personnel. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Expertise\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with Microsoft Outlook, Excel,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Word\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and PowerPoint. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent influencing and consulting skills. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent interpersonal and written communication skills. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to make\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>timely\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and sound decisions. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong project management skills with experience coordinating programs. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Thorough working knowledge of medical terminology, medical\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>procedures\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and the medical device industry. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent customer service skills. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Effectively build and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>positive relationships with peers and colleagues across organizational levels and functions. Ability to coordinate/\u003C/span>\u003Cspan>participate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>numerous\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>tasks/projects in a fast-paced environment in an organized manner while meeting deadlines. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong work ethic in accomplishing\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>objectives\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of the position. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b> \u003C/p>\u003Cp>\u003Cspan>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with temporary or permanent adaptive needs to perform the essential functions. \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequent required travel to customer clinics,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>hospitals\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and offsite meetings. While performing the duties of this job, the employee\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>is regularly required to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be independently mobile \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Continuous verbal and written or printed communications, including through electronic devices (mobile phone and PC) \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequent handling of equipment and supplies weighing up to 40 pounds, and moving items from one surface to another at\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>approximately the\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>same level, and from ground level to table height \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Sitting,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>standing\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and/or walking for up to eight plus hours per day \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Environmental exposures include infectious disease, radiation, MRI, and blood and bodily fluids \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to wear a 5-7lbs lead apron for extended periods of time \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequently required to manipulate objects,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>tools\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and controls \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequent bending or stooping or balancing to manipulate cables and/or manage inventory \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Specific vision abilities required by this job include close vision, distance vision, depth\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>perception\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and ability to adjust focus \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>A commitment to our employees lives at the core of our values. We recognize their contributions. They\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>share in\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the success they help to create\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits\u003Cspan> \u003C/span>\u003C/span>here\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):45000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>","We anticipate the application window for this opening will close on - 15 May 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeBring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.The Specialty Territory Manager is responsible for sales planning and execution, providing technical and clinical expertise and coordination of educational support to ensure safe adoption and growth of the Medtronic Micra VR & AV products (MICRA), EV-ICD, TYRX, and future Transcatheter/leadless or other innovative technologies. The Specialty Therapy Manager works closely with implanting teams and the Medtronic Cardiac Rhythm Management (CRM) field organization to drive sales execution, and procedural and practice success. RESPONSIBILITIES: Sales Execution and Market Development: Responsible for the sale and promotion of the MICRA leadless product line. Post site activation, develops, executes, collaborates, and strategizes with sales leaders and field reps in achieving MICRA sales targets and implementing business plans. Ensure proper opportunity management through documentation using MPower (Salesforce).  Technical and Clinical Expertise: In close collaboration with technical field team (TFEs) this role provides clinical expertise for MICRA implanting centers, ensuring the advancement of site activation process and requirement completion, indication awareness, and providing technical support in accordance with the instructions for use, and best practices to facilitate procedural consistency and best clinical outcomes.  Educational Support: Provide support in close collaboration with TFEs for site performance and to facilitate safe growth. Assist in education and training activities with physicians, hospital support staff and Medtronic personnel. Stay abreast of and communicate clinical data regarding Medtronic products and Transcatheter/leadless Pacing therapies.  1. Sales Execution and Market Development  Execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand existing business and develop new business opportunities through account development.  Drive district MICRA sales strategy working with CRM sales representatives and sales leaders to achieve business plans within the Pacing Systems business. Contribute to the development of a strong team effort.  Assist with customer management of inventory ordering, shelf stock, and returns in collaboration with CRM Sales representatives.  Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.  Respond to customer requests and resolve complaints in a prompt and effective manner.  Maintain high standards of personal presentation and promote a professional personal and company image.  Probe to understand and confirm customers’ needs, handle objections and gain commitment. Educate customers to ensure that products are understood and used effectively.  Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the MICRA product portfolio.  Maintain knowledge of leadless products and other Medtronic leadless products IFUs for safe and effective use of devices.  Recognize and understand competitive products, industry trends, and CRM portfolio. Develop and implement strategies to counter competitor messaging.  2. Technical and Clinical Expertise  Provide quality technical support and coverage of initial launch, relaunch, and customer critical MICRA implants to help sites achieve procedural success for the safe growth of MICRA Provide coaching and product promotion support to Medtronic employees and implanting teams for MICRA implant procedures in accordance with Medtronic guidance.  Educate implanting teams on proper indications for MICRA procedures. Provide support on questions regarding device follow up and programming  Maintain knowledge of Clinical Evidence, and Transcatheter/Leadless product IFUs for safe and effective use of devices through proper patient selection  Help drive and maintain quality initiatives and global best practice initiatives.  Report device complaints to proper departments within quality assurance within Medtronic.  Develop and maintain comprehensive clinical and technical product knowledge. Understand current published MICRA leadless pacing and relevant literature.  Liaison with R&D for technology improvements and next generation needs.  3. Educational Support  Collaborate with TFEs in the oversight of local and national education and training activities including coordination and set up procedure simulators, facilitation of simulated MICRA procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post MICRA procedure.  Educational dissemination and training on patient selection  4. Professional Development  Assist in training new hires and new MTEs on MICRA within the Medtronic CRM Sales and Service team.  In collaboration with TFEs, assist with sign off for MTEs  Ensure proper Sales training dissemination on MICRA across the field  5. Administrative Responsibilities  Submit accurate and timely expense reports.  Schedule travel arrangements to ensure multiple objectives are accomplished.  Maintain hospital eligibility/access with various vendor credentialing services.  6. Communication  Maintains a high level of communication with appropriate CRM sales and leadership within assigned geography.  Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and other appropriate company personnel.  Always ensure a professional standard of written and verbal communication.  MUST HAVE - BASIC QUALIFICATIONS: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME Bachelor's degree 3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable products NICE TO HAVE- DESIRED/PREFERRED QUALIFICATIONS: Experience with support of cardiac pacemakers, transcatheter/leadless technology, electrophysiology, wires, catheters, delivery systems  Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.  Experience communicating product market advantages to physicians and hospital administration.  Experience managing multiple accounts.  Experience teaching and educating medical personnel, peers and technical support personnel.  Expertise with Microsoft Outlook, Excel, Word and PowerPoint.  Excellent influencing and consulting skills.  Excellent interpersonal and written communication skills.  Ability to make timely and sound decisions.  Strong project management skills with experience coordinating programs.  Thorough working knowledge of medical terminology, medical procedures and the medical device industry.  Excellent customer service skills.  Effectively build and maintain positive relationships with peers and colleagues across organizational levels and functions. Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.  Strong work ethic in accomplishing objectives of the position.  PHYSICAL JOB REQUIREMENTS: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with temporary or permanent adaptive needs to perform the essential functions.  Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile  Continuous verbal and written or printed communications, including through electronic devices (mobile phone and PC)  Frequent handling of equipment and supplies weighing up to 40 pounds, and moving items from one surface to another at approximately the same level, and from ground level to table height  Sitting, standing and/or walking for up to eight plus hours per day  Environmental exposures include infectious disease, radiation, MRI, and blood and bodily fluids  Ability to wear a 5-7lbs lead apron for extended periods of time  Frequently required to manipulate objects, tools and controls  Frequent bending or stooping or balancing to manipulate cables and/or manage inventory  Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus  A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):45000The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.",{"jsonldValid":27,"jsonld":2674},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Specialty Territory Manager, CRM\",\"description\":\"We anticipate the application window for this opening will close on - 15 May 2026\u003Cp>\u003Cbr> \u003C/p>\u003Cp>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.\u003C/p>\u003Ch1>\u003Cb>A Day in the Life\u003C/b>\u003C/h1>Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.\u003Cp>\u003Cspan>The Specialty Territory Manager\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>is responsible for\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>sales planning and execution, providing technical and clinical\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>expertise\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and coordination of educational support to ensure safe adoption and growth of the Medtronic Micra VR & AV products (MICRA), EV-ICD, TYRX, and future Transcatheter/leadless or other innovative technologies. The Specialty Therapy\u003C/span>\u003Cb>\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>Manager works closely with implanting teams and the Medtronic Cardiac Rhythm Management (CRM) field organization to drive sales execution, and procedural and practice success.\u003C/span> \u003C/p>\u003Cp>\u003Cb>RESPONSIBILITIES:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Sales Execution and Market Development:\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>Responsible for the sale and promotion of the MICRA leadless product line. Post site activation, develops, executes, collaborates, and strategizes with sales leaders and field reps in achieving MICRA sales targets and implementing business plans. Ensure proper opportunity management through documentation using MPower (Salesforce). \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Technical and Clinical Expertise:\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>In close collaboration with technical field team (TFEs) this role provides clinical expertise for MICRA implanting centers, ensuring the advancement of site activation process and requirement completion, indication awareness, and providing technical support in accordance with the instructions for use, and best practices to facilitate procedural consistency and best clinical outcomes. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Educational Support:\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>Provide support in close collaboration with TFEs for site performance and to\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>facilitate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>safe growth.\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in education and training activities with physicians, hospital support\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>staff\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and Medtronic personnel. Stay abreast of and communicate clinical data\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>regarding\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Medtronic products and Transcatheter/leadless Pacing therapies. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>1. Sales Execution and Market Development \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>existing business and develop new\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>business opportunities through account development. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Drive district MICRA sales strategy working with CRM sales representatives and sales leaders to achieve business plans within the Pacing Systems business. Contribute to the development of\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a strong team\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>effort. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with customer management of inventory ordering, shelf stock, and returns in collaboration with CRM Sales representatives. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Identify\u003C/span>\u003Cspan>,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>establish\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Respond to customer requests and resolve complaints in a prompt and effective manner. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>high standards\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of personal presentation and promote\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a professional\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>personal and company image. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Probe\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>to understand\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>confirm\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>customers’ needs,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>handle\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>objections\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>gain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>commitment. Educate customers to ensure that products are understood and used effectively. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Represent\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>company\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the MICRA product portfolio. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain knowledge of leadless products and other Medtronic leadless products IFUs for safe and effective use of devices. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Recognize and understand competitive products, industry trends, and CRM\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>portfolio\u003C/span>\u003Cspan>. Develop and implement strategies to counter competitor messaging. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>2. Technical and Clinical Expertise \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Provide quality technical support and coverage of\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>initial\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>launch, relaunch, and customer critical MICRA implants to help sites achieve procedural success for the safe growth of MICRA Provide coaching and product promotion support to Medtronic employees and implanting teams for MICRA implant procedures\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>in accordance with\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Medtronic guidance. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Educate implanting teams on proper indications for MICRA procedures. Provide support on questions\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>regarding\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>device follow up and programming \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain knowledge of Clinical Evidence, and Transcatheter/Leadless product IFUs for safe and effective use of devices through proper patient selection \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Help drive and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>quality initiatives and global best practice initiatives. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Report device complaints to proper departments within quality assurance within Medtronic. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Develop and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>comprehensive clinical and technical product knowledge. Understand current published\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>MICRA\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>leadless pacing and relevant literature. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Liaison with R&D for technology improvements and next generation needs. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>3. Educational Support \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Collaborate with TFEs in the oversight of local and national education and training activities including coordination and set up procedure simulators, facilitation of simulated MICRA procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post MICRA procedure. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Educational dissemination and training on patient selection \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>4. Professional Development \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in training new hires and new MTEs on MICRA within the Medtronic CRM Sales and Service team. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>In collaboration with TFEs,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with sign off for MTEs \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ensure proper Sales training dissemination on MICRA across the field \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>5. Administrative Responsibilities \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Submit\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>accurate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>timely\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>expense reports. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Schedule travel arrangements to ensure multiple\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>objectives\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>are\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>accomplished\u003C/span>\u003Cspan>. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintain hospital eligibility/access with various vendor credentialing services. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>6. Communication \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Maintains\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a high level\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of communication with\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>appropriate CRM\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>sales and leadership within assigned geography. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Communicate market intelligence/competitor activity promptly, including potential sales leads, and information\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>regarding\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>product price or account activity to District Manager and other\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>appropriate company\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>personnel. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Always ensure a professional standard of written and verbal communication. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MUST HAVE\u003Cspan> \u003C/span>-\u003Cspan> \u003C/span>BASIC QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cp>\u003Ci>IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME\u003C/i> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor's degree\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable products\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>NICE TO HAVE-\u003Cspan> \u003C/span>DESIRED/PREFERRED QUALIFICATIONS:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience with support of cardiac pacemakers, transcatheter/leadless technology, electrophysiology, wires, catheters, delivery systems \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience communicating product market advantages to physicians and hospital administration. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience managing multiple accounts. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience teaching and educating medical personnel,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>peers\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and technical support personnel. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Expertise\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with Microsoft Outlook, Excel,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Word\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and PowerPoint. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent influencing and consulting skills. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent interpersonal and written communication skills. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to make\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>timely\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and sound decisions. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong project management skills with experience coordinating programs. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Thorough working knowledge of medical terminology, medical\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>procedures\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and the medical device industry. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Excellent customer service skills. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Effectively build and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>positive relationships with peers and colleagues across organizational levels and functions. Ability to coordinate/\u003C/span>\u003Cspan>participate\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>numerous\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>tasks/projects in a fast-paced environment in an organized manner while meeting deadlines. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong work ethic in accomplishing\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>objectives\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>of the position. \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>PHYSICAL JOB REQUIREMENTS:\u003C/b> \u003C/p>\u003Cp>\u003Cspan>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with temporary or permanent adaptive needs to perform the essential functions. \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequent required travel to customer clinics,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>hospitals\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and offsite meetings. While performing the duties of this job, the employee\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>is regularly required to\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>be independently mobile \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Continuous verbal and written or printed communications, including through electronic devices (mobile phone and PC) \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequent handling of equipment and supplies weighing up to 40 pounds, and moving items from one surface to another at\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>approximately the\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>same level, and from ground level to table height \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Sitting,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>standing\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and/or walking for up to eight plus hours per day \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Environmental exposures include infectious disease, radiation, MRI, and blood and bodily fluids \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to wear a 5-7lbs lead apron for extended periods of time \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequently required to manipulate objects,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>tools\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and controls \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Frequent bending or stooping or balancing to manipulate cables and/or manage inventory \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Specific vision abilities required by this job include close vision, distance vision, depth\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>perception\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and ability to adjust focus \u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>A commitment to our employees lives at the core of our values. We recognize their contributions. They\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>share in\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>the success they help to create\u003C/span>\u003Cspan>. \u003Cspan> \u003C/span>\u003C/span>\u003Cspan>We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits\u003Cspan> \u003C/span>\u003C/span>here\u003Cspan>.\u003C/span> \u003C/p>\u003Cp>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.\u003C/p>\u003Cp>\u003Cb>Physical Job Requirements\u003C/b>\u003C/p>\u003Cp>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. \u003C/p>\u003Cp>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.\u003C/p>\u003Cp>\u003Cb>U.S. Work Authorization & Sponsorship \u003C/b>\u003C/p>\u003Cp>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.  In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. \u003C/p>\u003Cp>Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. \u003C/p>\u003Ch1>\u003Cb>Benefits & Compensation\u003C/b>\u003Cbr> \u003C/h1>\u003Cp>\u003Cb>Medtronic offers a competitive Salary and flexible Benefits Package\u003C/b>\u003Cbr>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.\u003Cbr> \u003C/p>Salary ranges for U.S (excl. PR) locations (USD):45000\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).\u003Cbr>\u003Cbr>In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.\u003Cp>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,\u003Cspan> \u003C/span>Health Savings Account,\u003Cspan> \u003C/span>Healthcare Flexible Spending Account,\u003Cspan> \u003C/span>Life insurance, Long-term disability leave,\u003Cspan> \u003C/span>Dependent daycare spending account,\u003Cspan> \u003C/span>Tuition \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>assistance/reimbursement\u003C/span>\u003C/span>\u003C/span>\u003C/span>, and\u003Cspan> \u003C/span>Simple Steps (global well-being program).\u003C/p>\u003Cp>The following benefits and additional compensation are available to all regular employees:\u003Cspan> \u003C/span>Incentive plans, 401(k) plan plus employer contribution and match,\u003Cspan> \u003C/span>Short-term disability,\u003Cspan> \u003C/span>Paid time off,\u003Cspan> \u003C/span>Paid holidays,\u003Cspan> \u003C/span>Employee Stock Purchase Plan,\u003Cspan> \u003C/span>Employee Assistance Program,\u003Cspan> \u003C/span>Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and\u003Cspan> \u003C/span>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).\u003C/p>\u003Cp>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.\u003C/p>\u003Cp>Further details are available at the link below:\u003C/p>\u003Cp>Medtronic benefits and compensation plans\u003C/p>\u003Ch1>\u003Cb>About Medtronic\u003C/b>\u003C/h1>\u003Ch1>\u003C/h1>\u003Cp>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.\u003Cbr>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. \u003Cbr>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.\u003C/p>\u003Cp>Learn more about our business, mission, and our commitment to diversity here.\u003C/p>\u003Cp>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.\u003C/p>\u003Cp>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find\u003Cspan> here\u003C/span> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\u003C/p>\",\"datePosted\":\"2026-04-24T15:30:53.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Medtronic\",\"sameAs\":\"http://www.medtronic.com\",\"logo\":\"https://logo.clearbit.com/medtronic.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Medtronic\",\"value\":\"c38d003dcd341b22f8a9612d7d06c301c675d6cc83c36ccce8ad79e69e6a9e71\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Minneapolis\",\"addressRegion\":\"Minnesota\",\"addressCountry\":\"US\"}}}",{"id":2676,"slug":2677,"title":2678,"companyname":2679,"companylogo":88,"city":87,"country":88,"remote":15,"employmentType":2680,"department":18,"content_html":2681,"content_text":2682,"years":21,"createdAt":2683,"updatedAtISO":2684,"postedAtISO":2685,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2686},"c69c91687a369e60b85c434f8f00a3d1eeb85339ad609d8121b05bd6eb59dc0b","crm-and-customer-intelligence-specialist-at-fifth-third-bank-c0920b72d5","CRM & Customer Intelligence Specialist","fifth third bank",[17],"\u003Cp>\u003Cb>Make banking a Fifth Third better®\u003C/b>\u003Cbr>We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.\u003C/p>\u003Cp>ESSENTIAL DUTIES AND RESPONSIBILITIES:\u003C/p>\u003Cul>\u003Cli>Plays a Key role in the planning, testing and implementation of process and project enhancements and IT conversions. Ensures system enhancements follow the appropriate guidelines, Meet or exceed user requirements and are completed in a timely fashion. May act as project leader role for projects.\u003C/li>\u003Cli>Partners with the relevant parties including LOB and IT in the research and resolution of system and process problems.\u003C/li>\u003Cli>Works with users in defining user, system and project requirements for new systems and system enhancements.\u003C/li>\u003Cli>Identifies system enhancements, documents business needs and determines Development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements.\u003C/li>\u003Cli>Identifies, Researches and Analyzes production problems, Develops solutions and resolves problems.\u003C/li>\u003Cli>Reviews operational procedures and methods and recommends changes for Improvement, with an emphasis on automation and efficiency.\u003C/li>\u003Cli>Provides input into the Creation of detailed project plans, work assignments, target dates and other aspects of assigned projects.\u003C/li>\u003Cli>Provides guidance and context in prioritizing and determining complexity of problems and Requests.\u003C/li>\u003Cli>Influences leaders and peers across organizational Lines to take action on strategic initiatives or process changes.\u003C/li>\u003Cli>Establishes the climate that encourages an Open two-way channel of communication whereby team members exchange ideas / suggestions and share information.\u003C/li>\u003Cli>Reports regularly on progress against established project plans.\u003C/li>\u003Cli>Maintains manuals, standard business and status Reports, technical Training material and reference material.\u003C/li>\u003Cli>Performs aspects of project management including but not limited to Approval gathering, Readiness assessments, and other artifacts and controls.\u003C/li>\u003Cli>Other duties as required.\u003C/li>\u003C/ul>\u003Cp>MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:\u003C/p>\u003Cul>\u003Cli>Bachelor's Degree or equivalent work experience.\u003C/li>\u003Cli>Minimum four (4) years’ work experience in banking, financial services or related experience.\u003C/li>\u003Cli>Minimum two (2) years of project management experience. Six Sigma Green Belt or PMP preferred.\u003C/li>\u003Cli>Proven leadership experience in areas of operations, manufacturing or quality.\u003C/li>\u003Cli>Possesses a broad understanding of business systems and industry requirements.\u003C/li>\u003Cli>Ability to present to senior leadership on sensitive subject matters.\u003C/li>\u003Cli>Ability to facilitate large groups toward the Development of common solutions.\u003C/li>\u003Cli>Exceptional verbal, written, and presentation communication skills.\u003C/li>\u003Cli>Ability to multi-task and be flexible.\u003C/li>\u003Cli>Ability to Manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.\u003C/li>\u003Cli>Proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint, Access, Visio).\u003C/li>\u003C/ul>CRM & Customer Intelligence SpecialistTotal Base Pay Range 71,100.00 - 145,900.00 USD Annual\u003Cp>At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.\u003C/p>\u003Cp>The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.\u003C/p>\u003Cp>Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. \u003C/p>LOCATION -- Cincinnati, Ohio  45227\u003Cp>Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.\u003C/p>\u003Cp>Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.\u003C/p>","Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.ESSENTIAL DUTIES AND RESPONSIBILITIES:Plays a Key role in the planning, testing and implementation of process and project enhancements and IT conversions. Ensures system enhancements follow the appropriate guidelines, Meet or exceed user requirements and are completed in a timely fashion. May act as project leader role for projects.Partners with the relevant parties including LOB and IT in the research and resolution of system and process problems.Works with users in defining user, system and project requirements for new systems and system enhancements.Identifies system enhancements, documents business needs and determines Development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements.Identifies, Researches and Analyzes production problems, Develops solutions and resolves problems.Reviews operational procedures and methods and recommends changes for Improvement, with an emphasis on automation and efficiency.Provides input into the Creation of detailed project plans, work assignments, target dates and other aspects of assigned projects.Provides guidance and context in prioritizing and determining complexity of problems and Requests.Influences leaders and peers across organizational Lines to take action on strategic initiatives or process changes.Establishes the climate that encourages an Open two-way channel of communication whereby team members exchange ideas / suggestions and share information.Reports regularly on progress against established project plans.Maintains manuals, standard business and status Reports, technical Training material and reference material.Performs aspects of project management including but not limited to Approval gathering, Readiness assessments, and other artifacts and controls.Other duties as required.MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Bachelor's Degree or equivalent work experience.Minimum four (4) years’ work experience in banking, financial services or related experience.Minimum two (2) years of project management experience. Six Sigma Green Belt or PMP preferred.Proven leadership experience in areas of operations, manufacturing or quality.Possesses a broad understanding of business systems and industry requirements.Ability to present to senior leadership on sensitive subject matters.Ability to facilitate large groups toward the Development of common solutions.Exceptional verbal, written, and presentation communication skills.Ability to multi-task and be flexible.Ability to Manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.Proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint, Access, Visio).CRM & Customer Intelligence SpecialistTotal Base Pay Range 71,100.00 - 145,900.00 USD AnnualAt Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio  45227Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.",1777022733000,"2026-04-24 11:26:15","2026-04-24T09:26:15.000Z",{"jsonldValid":15,"jsonld":88},{"id":2688,"slug":2689,"title":2690,"companyname":2691,"companylogo":2692,"companyTagline":2693,"companyIndustry":462,"city":2694,"country":14,"remote":15,"employmentType":2695,"department":18,"content_html":2696,"content_text":2697,"years":21,"createdAt":2683,"updatedAtISO":2684,"postedAtISO":2698,"hasSalary":15,"salaryMin":2699,"salaryMax":2700,"currency":25,"schema":2701},"8c619333f11facfbe8f1c7394b987cd646983f4ac1022811d0d29cdda60ee63d","sr-crm-enablement-partner-at-compeer-financial-b8b6794c2c","Sr CRM Enablement Partner","Compeer Financial","https://logo.clearbit.com/compeer.com","Enriching agriculture and rural America.","IL-Bloomington; MN-Mankato; MN-Lakeville; WI-Sun Prairie; Open to any Compeer location",[17],"\u003Cp>\u003Cstrong>Empowered to live. Inspired to work. \u003C/strong>\u003Cbr>Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.\u003C/p>\n\u003Cp>\u003Cstrong>How we support you:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Hybrid model – up to 50% work from home\u003C/li>\n\u003Cli>Flexible schedules including ample flexibility in the summer months\u003C/li>\n\u003Cli>Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)\u003C/li>\n\u003Cli>Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP\u003C/li>\n\u003Cli>Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off\u003C/li>\n\u003Cli>Learning and development programs\u003C/li>\n\u003Cli>Mentorship programs\u003C/li>\n\u003Cli>Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)\u003C/li>\n\u003Cli>Professional membership/certification reimbursement and more!\u003C/li>\n\u003C/ul>\n\u003Cp>Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.\u003C/p>\n\u003Cp>To learn more about Compeer Financial visit www.compeer.com/careers. \u003C/p>\u003Cp>\u003Cstrong>Where you will work: \u003C/strong>This position offers a hybrid work option up to 50%. remote and is open to any Compeer office location in Illinois, Minnesota and Wisconsin.\u003C/p>\n\u003Cp>\u003Cstrong>The contributions you will make:\u003C/strong> This position is responsible for maximizing the effectiveness of the Sales Enablement function by owning the enablement, usability, and adoption of Salesforce (CRM) for the sales organization. Ensures the\u003Cbr>Salesforce platform supports defined sales processes, enables pipeline visibility, and provides access to reporting and tools that drive sales performance. This position acts as a strategic consultant to internal stakeholders, translating business needs into CRM strategies and requirements, while identifying opportunities to improve adoption, standardization, and overall effectiveness. Drives consistent use of Salesforce through change management, best practices, and alignment between sales workflows and system capabilities. This position also maintains a dedicated focus on Salesforce and partners across the organization to support implementation, continuous improvement, and long-term value realization.\u003C/p>\n\u003Cp>\u003Cstrong>A typical day:\u003C/strong> \u003C/p>\n\u003Cp>\u003Cstrong>CRM Strategy and Sales Process Optimization\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serves as the primary internal business Salesforce consultant, providing strategic guidance on CRM tool capabilities, process optimization, and best practices\u003C/li>\n\u003Cli>Proactively identifies opportunities to improve Salesforce adoption, usability, and alignment with sales processes and business objectives.\u003C/li>\n\u003Cli>Develops project plans outlining tasks, milestones, timelines, and responsibilities.\u003C/li>\n\u003Cli>Owns the sales-facing CRM experience, ensuring Salesforce supports defined sales processes, workflows, and user needs.\u003C/li>\n\u003Cli>Translates business needs into CRM requirements and partners with internal teams to support implementation of enhancements.\u003C/li>\n\u003Cli>Serves as the Salesforce SME for Sales, maintaining deep understanding of platform capabilities and best practices.\u003C/li>\n\u003Cli>Supports the import and management of prospect lists and bulk contact data in alignment with established processes.\u003C/li>\n\u003Cli>Establishes and reinforces CRM governance, data standards, and best practices to drive consistency and data integrity.\u003C/li>\n\u003Cli>Monitors and analyzes CRM adoption and usage metrics, identifying trends and recommending actions to improve effectiveness.\u003C/li>\n\u003Cli>Generates insights related to CRM usage and enablement effectiveness for leadership.\u003C/li>\n\u003Cli>Leads change management efforts related to Salesforce enhancements, ensuring successful adoption and minimal disruption.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Adoption, Training and Change Management\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Designs and delivers Salesforce training on dashboards, reporting, and workflows.\u003C/li>\n\u003Cli>Supports CRM onboarding for new hires including navigation, expectations, and best practices.\u003C/li>\n\u003Cli>Identifies adoption gaps through data, feedback, and observation, and implements targeted interventions\u003C/li>\n\u003Cli>Develops and maintains user guides and documentation to support effective system use.\u003C/li>\n\u003Cli>Integrates CRM into onboarding and ongoing enablement programs.\u003C/li>\n\u003Cli>Reinforces best practices for data entry, pipeline management, and system usage.\u003C/li>\n\u003Cli>Supports change management efforts for CRM enhancements.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Reporting, Insights and Performance Enablement\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Coordinates dashboards and reporting for sales teams and leadership ensuring usability and access.\u003C/li>\n\u003Cli>Ensures reporting supports standardized pipeline visibility, forecasting, and performance management.\u003C/li>\n\u003Cli>Supports sales planning by enabling access to CRM data and reporting tools.\u003C/li>\n\u003Cli>Partners with stakeholders to align reporting with defined metrics\u003C/li>\n\u003Cli>Collaborates with internal teams to ensure CRM tools function effectively for users.\u003C/li>\n\u003Cli>Monitors reporting usability and escalates issues as needed.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>The skills and experience we prefer you have:\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>Bachelor’s degree in business administration, finance, marketing, or related field or equivalent\u003C/li>\n\u003Cli>experience.\u003C/li>\n\u003Cli>Minimum of 7 years of experience in sales enablement, CRM (Salesforce), or related field.\u003C/li>\n\u003Cli>Demonstrated ability to act as a strategic consultant to business partners, influencing decisions and driving alignment\u003C/li>\n\u003Cli>Strong understanding of Salesforce functionality with the ability to connect system capabilities to business outcomes\u003C/li>\n\u003Cli>Understanding of sales processes and ability to reinforce workflows.\u003C/li>\n\u003Cli>Experience supporting CRM adoption, training, and change management.\u003C/li>\n\u003Cli>Ability to translate business needs into system requirements.\u003C/li>\n\u003Cli>Strong analytical and problem-solving skills.\u003C/li>\n\u003Cli>Strong communication and stakeholder management skills.\u003C/li>\n\u003Cli>Ability to manage multiple priorities and projects.\u003C/li>\n\u003Cli>Proficiency in Microsoft Office and CRM systems.\u003C/li>\n\u003Cli>Ability to work independently and collaboratively.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>#IND100\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>How we will take care of you:\u003C/strong>\u003C/p>\n\u003Cp>Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.\u003C/p>\u003Cp>Base Pay\u003C/p>\u003Cp>$84,400—$127,700 USD\u003C/p>\u003Cp>Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.\u003C/p>\n\u003Cp>Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.\u003C/p>\n\u003Cp>Click here to view federal employment laws applicable for applicants.\u003C/p>","Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.\nHow we support you:\n\nHybrid model – up to 50% work from home\nFlexible schedules including ample flexibility in the summer months\nUp to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)\nBenefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP\nVacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off\nLearning and development programs\nMentorship programs\nCross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)\nProfessional membership/certification reimbursement and more!\n\nCasual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.\nTo learn more about Compeer Financial visit www.compeer.com/careers. Where you will work: This position offers a hybrid work option up to 50%. remote and is open to any Compeer office location in Illinois, Minnesota and Wisconsin.\nThe contributions you will make: This position is responsible for maximizing the effectiveness of the Sales Enablement function by owning the enablement, usability, and adoption of Salesforce (CRM) for the sales organization. Ensures theSalesforce platform supports defined sales processes, enables pipeline visibility, and provides access to reporting and tools that drive sales performance. This position acts as a strategic consultant to internal stakeholders, translating business needs into CRM strategies and requirements, while identifying opportunities to improve adoption, standardization, and overall effectiveness. Drives consistent use of Salesforce through change management, best practices, and alignment between sales workflows and system capabilities. This position also maintains a dedicated focus on Salesforce and partners across the organization to support implementation, continuous improvement, and long-term value realization.\nA typical day: \nCRM Strategy and Sales Process Optimization\n\nServes as the primary internal business Salesforce consultant, providing strategic guidance on CRM tool capabilities, process optimization, and best practices\nProactively identifies opportunities to improve Salesforce adoption, usability, and alignment with sales processes and business objectives.\nDevelops project plans outlining tasks, milestones, timelines, and responsibilities.\nOwns the sales-facing CRM experience, ensuring Salesforce supports defined sales processes, workflows, and user needs.\nTranslates business needs into CRM requirements and partners with internal teams to support implementation of enhancements.\nServes as the Salesforce SME for Sales, maintaining deep understanding of platform capabilities and best practices.\nSupports the import and management of prospect lists and bulk contact data in alignment with established processes.\nEstablishes and reinforces CRM governance, data standards, and best practices to drive consistency and data integrity.\nMonitors and analyzes CRM adoption and usage metrics, identifying trends and recommending actions to improve effectiveness.\nGenerates insights related to CRM usage and enablement effectiveness for leadership.\nLeads change management efforts related to Salesforce enhancements, ensuring successful adoption and minimal disruption.\n\nAdoption, Training and Change Management\n\nDesigns and delivers Salesforce training on dashboards, reporting, and workflows.\nSupports CRM onboarding for new hires including navigation, expectations, and best practices.\nIdentifies adoption gaps through data, feedback, and observation, and implements targeted interventions\nDevelops and maintains user guides and documentation to support effective system use.\nIntegrates CRM into onboarding and ongoing enablement programs.\nReinforces best practices for data entry, pipeline management, and system usage.\nSupports change management efforts for CRM enhancements.\n\nReporting, Insights and Performance Enablement\n\nCoordinates dashboards and reporting for sales teams and leadership ensuring usability and access.\nEnsures reporting supports standardized pipeline visibility, forecasting, and performance management.\nSupports sales planning by enabling access to CRM data and reporting tools.\nPartners with stakeholders to align reporting with defined metrics\nCollaborates with internal teams to ensure CRM tools function effectively for users.\nMonitors reporting usability and escalates issues as needed.\n\nThe skills and experience we prefer you have: \n\nBachelor’s degree in business administration, finance, marketing, or related field or equivalent\nexperience.\nMinimum of 7 years of experience in sales enablement, CRM (Salesforce), or related field.\nDemonstrated ability to act as a strategic consultant to business partners, influencing decisions and driving alignment\nStrong understanding of Salesforce functionality with the ability to connect system capabilities to business outcomes\nUnderstanding of sales processes and ability to reinforce workflows.\nExperience supporting CRM adoption, training, and change management.\nAbility to translate business needs into system requirements.\nStrong analytical and problem-solving skills.\nStrong communication and stakeholder management skills.\nAbility to manage multiple priorities and projects.\nProficiency in Microsoft Office and CRM systems.\nAbility to work independently and collaboratively.\n\n#IND100\nHow we will take care of you:\nOur job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.Base Pay$84,400—$127,700 USDCompeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.\nMust be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.\nClick here to view federal employment laws applicable for applicants.","2026-04-23T13:51:14.000Z",84400,127700,{"jsonldValid":27,"jsonld":2702},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Sr CRM Enablement Partner\",\"description\":\"\u003Cp>\u003Cstrong>Empowered to live. Inspired to work. \u003C/strong>\u003Cbr>Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.\u003C/p>\\n\u003Cp>\u003Cstrong>How we support you:\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Hybrid model – up to 50% work from home\u003C/li>\\n\u003Cli>Flexible schedules including ample flexibility in the summer months\u003C/li>\\n\u003Cli>Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)\u003C/li>\\n\u003Cli>Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP\u003C/li>\\n\u003Cli>Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off\u003C/li>\\n\u003Cli>Learning and development programs\u003C/li>\\n\u003Cli>Mentorship programs\u003C/li>\\n\u003Cli>Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)\u003C/li>\\n\u003Cli>Professional membership/certification reimbursement and more!\u003C/li>\\n\u003C/ul>\\n\u003Cp>Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.\u003C/p>\\n\u003Cp>To learn more about Compeer Financial visit www.compeer.com/careers. \u003C/p>\u003Cp>\u003Cstrong>Where you will work: \u003C/strong>This position offers a hybrid work option up to 50%. remote and is open to any Compeer office location in Illinois, Minnesota and Wisconsin.\u003C/p>\\n\u003Cp>\u003Cstrong>The contributions you will make:\u003C/strong> This position is responsible for maximizing the effectiveness of the Sales Enablement function by owning the enablement, usability, and adoption of Salesforce (CRM) for the sales organization. Ensures the\u003Cbr>Salesforce platform supports defined sales processes, enables pipeline visibility, and provides access to reporting and tools that drive sales performance. This position acts as a strategic consultant to internal stakeholders, translating business needs into CRM strategies and requirements, while identifying opportunities to improve adoption, standardization, and overall effectiveness. Drives consistent use of Salesforce through change management, best practices, and alignment between sales workflows and system capabilities. This position also maintains a dedicated focus on Salesforce and partners across the organization to support implementation, continuous improvement, and long-term value realization.\u003C/p>\\n\u003Cp>\u003Cstrong>A typical day:\u003C/strong> \u003C/p>\\n\u003Cp>\u003Cstrong>CRM Strategy and Sales Process Optimization\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Serves as the primary internal business Salesforce consultant, providing strategic guidance on CRM tool capabilities, process optimization, and best practices\u003C/li>\\n\u003Cli>Proactively identifies opportunities to improve Salesforce adoption, usability, and alignment with sales processes and business objectives.\u003C/li>\\n\u003Cli>Develops project plans outlining tasks, milestones, timelines, and responsibilities.\u003C/li>\\n\u003Cli>Owns the sales-facing CRM experience, ensuring Salesforce supports defined sales processes, workflows, and user needs.\u003C/li>\\n\u003Cli>Translates business needs into CRM requirements and partners with internal teams to support implementation of enhancements.\u003C/li>\\n\u003Cli>Serves as the Salesforce SME for Sales, maintaining deep understanding of platform capabilities and best practices.\u003C/li>\\n\u003Cli>Supports the import and management of prospect lists and bulk contact data in alignment with established processes.\u003C/li>\\n\u003Cli>Establishes and reinforces CRM governance, data standards, and best practices to drive consistency and data integrity.\u003C/li>\\n\u003Cli>Monitors and analyzes CRM adoption and usage metrics, identifying trends and recommending actions to improve effectiveness.\u003C/li>\\n\u003Cli>Generates insights related to CRM usage and enablement effectiveness for leadership.\u003C/li>\\n\u003Cli>Leads change management efforts related to Salesforce enhancements, ensuring successful adoption and minimal disruption.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Adoption, Training and Change Management\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Designs and delivers Salesforce training on dashboards, reporting, and workflows.\u003C/li>\\n\u003Cli>Supports CRM onboarding for new hires including navigation, expectations, and best practices.\u003C/li>\\n\u003Cli>Identifies adoption gaps through data, feedback, and observation, and implements targeted interventions\u003C/li>\\n\u003Cli>Develops and maintains user guides and documentation to support effective system use.\u003C/li>\\n\u003Cli>Integrates CRM into onboarding and ongoing enablement programs.\u003C/li>\\n\u003Cli>Reinforces best practices for data entry, pipeline management, and system usage.\u003C/li>\\n\u003Cli>Supports change management efforts for CRM enhancements.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>Reporting, Insights and Performance Enablement\u003C/strong>\u003C/p>\\n\u003Cul>\\n\u003Cli>Coordinates dashboards and reporting for sales teams and leadership ensuring usability and access.\u003C/li>\\n\u003Cli>Ensures reporting supports standardized pipeline visibility, forecasting, and performance management.\u003C/li>\\n\u003Cli>Supports sales planning by enabling access to CRM data and reporting tools.\u003C/li>\\n\u003Cli>Partners with stakeholders to align reporting with defined metrics\u003C/li>\\n\u003Cli>Collaborates with internal teams to ensure CRM tools function effectively for users.\u003C/li>\\n\u003Cli>Monitors reporting usability and escalates issues as needed.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>The skills and experience we prefer you have:\u003C/strong> \u003C/p>\\n\u003Cul>\\n\u003Cli>Bachelor’s degree in business administration, finance, marketing, or related field or equivalent\u003C/li>\\n\u003Cli>experience.\u003C/li>\\n\u003Cli>Minimum of 7 years of experience in sales enablement, CRM (Salesforce), or related field.\u003C/li>\\n\u003Cli>Demonstrated ability to act as a strategic consultant to business partners, influencing decisions and driving alignment\u003C/li>\\n\u003Cli>Strong understanding of Salesforce functionality with the ability to connect system capabilities to business outcomes\u003C/li>\\n\u003Cli>Understanding of sales processes and ability to reinforce workflows.\u003C/li>\\n\u003Cli>Experience supporting CRM adoption, training, and change management.\u003C/li>\\n\u003Cli>Ability to translate business needs into system requirements.\u003C/li>\\n\u003Cli>Strong analytical and problem-solving skills.\u003C/li>\\n\u003Cli>Strong communication and stakeholder management skills.\u003C/li>\\n\u003Cli>Ability to manage multiple priorities and projects.\u003C/li>\\n\u003Cli>Proficiency in Microsoft Office and CRM systems.\u003C/li>\\n\u003Cli>Ability to work independently and collaboratively.\u003C/li>\\n\u003C/ul>\\n\u003Cp>\u003Cstrong>#IND100\u003C/strong>\u003C/p>\\n\u003Cp>\u003Cstrong>How we will take care of you:\u003C/strong>\u003C/p>\\n\u003Cp>Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.\u003C/p>\u003Cp>Base Pay\u003C/p>\u003Cp>$84,400—$127,700 USD\u003C/p>\u003Cp>Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.\u003C/p>\\n\u003Cp>Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.\u003C/p>\\n\u003Cp>Click here to view federal employment laws applicable for applicants.\u003C/p>\",\"datePosted\":\"2026-04-23T13:51:14.000Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Compeer Financial\",\"sameAs\":\"http://www.compeer.com\",\"logo\":\"https://logo.clearbit.com/compeer.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Compeer Financial\",\"value\":\"8c619333f11facfbe8f1c7394b987cd646983f4ac1022811d0d29cdda60ee63d\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"IL-Bloomington; MN-Mankato; MN-Lakeville; WI-Sun Prairie; Open to any Compeer location\",\"addressCountry\":\"US\"}}}",{"id":2704,"slug":2705,"title":2706,"companyname":2308,"companylogo":2309,"companyTagline":2310,"companyIndustry":2311,"city":87,"country":88,"remote":15,"employmentType":2707,"department":18,"content_html":2708,"content_text":2709,"years":21,"createdAt":2710,"updatedAtISO":2711,"postedAtISO":2712,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":2713},"f16c1785a1787a9cf2ffe704ab2b2c7de76844328a860d945406776fae93e234","manager-crm-insights-at-asm-global-e131e2e272","Manager, CRM Insights",[17],"\u003Cp>\u003Cb>LEGENDS GLOBAL\u003C/b>\u003C/p>\u003Cp>Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.\u003C/p>\u003Cp>The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. \u003Cb>Join us!\u003C/b>\u003C/p>\u003Cp>\u003Cb>THE ROLE\u003C/b>\u003C/p>\u003Cp>The CRM Insights Manager is responsible for strategy and execution of CRM insights and architecture across Legends and client environments. This role will lead design and evolution of Salesforce solutions that enable scalable growth, operational efficiency, and data-driven decision-making across the organization. Serving as a leader and trusted advisor, this position partners closely with senior stakeholders to shape business processes, translate complex business challenges into system and data requirements, and ensure CRM insights are embedded into how the business plans, operates, and grows.\u003C/p>\u003Cp>The CRM Insights Manager sets standards for analytics, data modeling, and insight delivery while guiding teams toward best practices that drive adoption and elevate customer experience. This role sits at the intersection of business strategy, CRM architecture, and analytics, with clear accountability for aligning CRM capabilities to organizational priorities, mentoring insight practitioners, and ensuring Salesforce evolves in lockstep with the company’s expanding business model.\u003C/p>\u003Cp>\u003Cb>ESSENTIAL DUTES AND RESPONSIBILITIES\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead the design and evolution of Salesforce solutions that support scalable growth across Legends and client environments.\u003C/li>\u003Cli>Partner with senior business stakeholders to identify business challenges, define future-state processes, and translate needs into CRM architecture, system requirements, and insights.\u003C/li>\u003Cli>Own the end-to-end delivery of CRM and insights initiatives, including discovery, solution design, prioritization, implementation oversight, testing, and post-launch optimization.\u003C/li>\u003Cli>Define and enforce standards for CRM data models, reporting, automation, and insight delivery to ensure consistency and trust across the organization.\u003C/li>\u003Cli>Design and oversee Salesforce automation solutions using Flow and Apex, guiding technical decision-making and ensuring best practices are followed.\u003C/li>\u003Cli>Lead cross-functional engagements across services lines, departments and operations to align CRM capabilities with business strategy.\u003C/li>\u003Cli>Develop and deliver executive-level insights, narratives, and recommendations that inform decision-making and operational priorities.\u003C/li>\u003Cli>Proactively identify risks, inefficiencies, and opportunities within CRM data, processes, and architecture, and drive corrective action.\u003C/li>\u003Cli>Mentor CRM Insights Analysts and related team members by setting expectations, reviewing work, and supporting professional development.\u003C/li>\u003Cli>Support adoption and change management by ensuring CRM solutions are intuitive, well-documented, and aligned to user workflows.\u003C/li>\u003Cli>Maintain a regular in-office presence a few days per week to lead collaboration, engage stakeholders, and support team development.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>SUPERVISORY RESPONSIBILITIES\u003C/b>\u003C/p>\u003Cp>Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws.\u003C/p>\u003Cp>\u003Cb>QUALIFICATIONS \u003C/b>\u003C/p>\u003Cp>To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cul>\u003Cli>Proven experience working in large, complex Salesforce instances, including multi-currency, multi-business-unit environments with sophisticated security, sharing, and data models.\u003C/li>\u003Cli>Deep understanding of Salesforce (SFDC) best practices with demonstrated experience designing and governing enterprise-scale technical solutions, not just implementing features.\u003C/li>\u003Cli>Advanced knowledge of Salesforce automation patterns, including Flow architecture best practices, with working knowledge of Apex triggers and classes sufficient to guide design decisions and trade-off discussions.\u003C/li>\u003Cli>Strong experience designing and governing Salesforce security and access models, including role hierarchy, sharing rules, permission sets, and Permission Set Groups (PSGs), to support scalable, least-privilege access across complex organizations.\u003C/li>\u003Cli>Experience owning CRM or analytics initiatives end-to-end, including discovery, solution design, prioritization, delivery, and post-launch optimization.\u003C/li>\u003Cli>Experience supporting CRM solutions in sports, entertainment, venue management, or live events environments, where business models span ticketing, premium sales, partnerships, hospitality, and merchandise.\u003C/li>\u003Cli>Understanding of seasonality, event-driven revenue, and contract-based partnerships, and how these dynamics impact CRM data models, forecasting, and reporting.\u003C/li>\u003Cli>Familiarity with integrating or working alongside ticketing platforms (e.g., Ticketmaster/Archtics or similar systems) and downstream revenue or engagement data.\u003C/li>\u003Cli>Experience working in organizations with multiple properties, venues, or franchises, requiring scalable CRM architecture and flexible reporting across locations and brands.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>COMPENSATION\u003C/b>\u003C/p>\u003Cp>Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.\u003C/p>\u003Cp>\u003Cb>WORKING CONDITIONS\u003C/b>\u003C/p>\u003Cp>\u003Cb>Location: On Site at a Legends Corporate Office (Frisco, New York or Chicago)\u003C/b>\u003C/p>\u003Cp>\u003Cb>PHYSICAL DEMANDS\u003C/b>\u003C/p>\u003Cp>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cp>\u003Cb>NOTE:\u003C/b>\u003C/p>\u003Cp>The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.\u003C/p>\u003Cp>\u003Ci>Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.\u003C/i>\u003C/p>","LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!THE ROLEThe CRM Insights Manager is responsible for strategy and execution of CRM insights and architecture across Legends and client environments. This role will lead design and evolution of Salesforce solutions that enable scalable growth, operational efficiency, and data-driven decision-making across the organization. Serving as a leader and trusted advisor, this position partners closely with senior stakeholders to shape business processes, translate complex business challenges into system and data requirements, and ensure CRM insights are embedded into how the business plans, operates, and grows.The CRM Insights Manager sets standards for analytics, data modeling, and insight delivery while guiding teams toward best practices that drive adoption and elevate customer experience. This role sits at the intersection of business strategy, CRM architecture, and analytics, with clear accountability for aligning CRM capabilities to organizational priorities, mentoring insight practitioners, and ensuring Salesforce evolves in lockstep with the company’s expanding business model.ESSENTIAL DUTES AND RESPONSIBILITIESLead the design and evolution of Salesforce solutions that support scalable growth across Legends and client environments.Partner with senior business stakeholders to identify business challenges, define future-state processes, and translate needs into CRM architecture, system requirements, and insights.Own the end-to-end delivery of CRM and insights initiatives, including discovery, solution design, prioritization, implementation oversight, testing, and post-launch optimization.Define and enforce standards for CRM data models, reporting, automation, and insight delivery to ensure consistency and trust across the organization.Design and oversee Salesforce automation solutions using Flow and Apex, guiding technical decision-making and ensuring best practices are followed.Lead cross-functional engagements across services lines, departments and operations to align CRM capabilities with business strategy.Develop and deliver executive-level insights, narratives, and recommendations that inform decision-making and operational priorities.Proactively identify risks, inefficiencies, and opportunities within CRM data, processes, and architecture, and drive corrective action.Mentor CRM Insights Analysts and related team members by setting expectations, reviewing work, and supporting professional development.Support adoption and change management by ensuring CRM solutions are intuitive, well-documented, and aligned to user workflows.Maintain a regular in-office presence a few days per week to lead collaboration, engage stakeholders, and support team development.SUPERVISORY RESPONSIBILITIESCarries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws.QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Proven experience working in large, complex Salesforce instances, including multi-currency, multi-business-unit environments with sophisticated security, sharing, and data models.Deep understanding of Salesforce (SFDC) best practices with demonstrated experience designing and governing enterprise-scale technical solutions, not just implementing features.Advanced knowledge of Salesforce automation patterns, including Flow architecture best practices, with working knowledge of Apex triggers and classes sufficient to guide design decisions and trade-off discussions.Strong experience designing and governing Salesforce security and access models, including role hierarchy, sharing rules, permission sets, and Permission Set Groups (PSGs), to support scalable, least-privilege access across complex organizations.Experience owning CRM or analytics initiatives end-to-end, including discovery, solution design, prioritization, delivery, and post-launch optimization.Experience supporting CRM solutions in sports, entertainment, venue management, or live events environments, where business models span ticketing, premium sales, partnerships, hospitality, and merchandise.Understanding of seasonality, event-driven revenue, and contract-based partnerships, and how these dynamics impact CRM data models, forecasting, and reporting.Familiarity with integrating or working alongside ticketing platforms (e.g., Ticketmaster/Archtics or similar systems) and downstream revenue or engagement data.Experience working in organizations with multiple properties, venues, or franchises, requiring scalable CRM architecture and flexible reporting across locations and brands.COMPENSATIONCompetitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.WORKING CONDITIONSLocation: On Site at a Legends Corporate Office (Frisco, New York or Chicago)PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.NOTE:The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.",1777001470000,"2026-04-24 05:31:41","2026-04-24T03:31:41.000Z",{"jsonldValid":15,"jsonld":88},1780566328724]