[{"data":1,"prerenderedAt":144},["ShallowReactive",2],{"$fn91ZPFdfUs_vM-GaP1xP2VCtpeb_qqwFl6NRF72IZ2A":3,"$fJkS8jL8ltt15WsUuw2jQ5X056pZ9XjJ7UeVgTnfxmWA":31},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"applicantCountries":15,"applicantStates":16,"remote":17,"employmentType":18,"department":20,"content_html":21,"content_text":22,"years":23,"createdAt":24,"updatedAtISO":25,"postedAtISO":26,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":29,"isPaid":17,"schema":30},"249bfa31f86f1130c8c90f731f9184403de6d24947fcaa605760565f1756e95a","c8df276fb65424783838d36ff5433d8a443953494e087698c05c0e3514cd7601","retention-specialist-renewal-and-reactivation-at-twin-health-a3d356e506","Retention Specialist (Renewal & Reactivation) - Entry level( 1-3 yrs exp)","Twin Health","https://cdn.jobboardwise.com/logo/twinhealth.com","Metabolic health for every body. Twin Health is helping people heal chronic conditions and live happier, healthier lives","Hospitals and Health Care","Chennai/Bangalore","Chennai Bangalore",[],[],false,[19],"Full-time","Marketing","\u003Cp>\u003Cstrong>Twin Health \u003C/strong>\u003C/p>\n\u003Cp>At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. \u003C/p>\n\u003Cp>We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.\u003C/p>\n\u003Cp>\u003Cstrong>Working here \u003C/strong>\u003C/p>\n\u003Cp>Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.\u003C/p>\n\u003Cp>Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .\u003C/p>\n\u003Cp>With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.\u003C/p>\n\u003Cp>Join us as we reinvent the standard of care in metabolic health.\u003C/p>\u003Cp>\u003Cstrong>Function:\u003C/strong> Coach Operations | Twin Health India\u003Cbr>\u003Cstrong>Open Positions:\u003C/strong> 3\u003Cbr>\u003Cstrong>Program:\u003C/strong> Twin Precision Treatment (Reversal)\u003Cbr>\u003Cstrong>Reporting To:\u003C/strong> Head of Care Operations\u003C/p>\n\u003Cp>\u003Cstrong>Role Overview\u003C/strong>\u003C/p>\n\u003Cp>We are looking for a \u003Cstrong>Retention Specialist\u003C/strong> to drive membership renewals and reactivate discharged members, helping them continue or return to their treatment journey. This role involves consultative conversations with members about their health progress, treatment goals, reasons for hesitation, and available retention options.\u003C/p>\n\u003Cp>You will work closely with members' assigned coaches, Twin Doctors, and support teams. This is a dedicated retention role and does not involve managing a regular coaching panel.\u003C/p>\n\u003Cp>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Membership Renewals:\u003C/strong> Manage renewal conversations starting 10 days before the invoice date, following up on pending payments and helping members continue treatment before discharge.\u003C/li>\n\u003Cli>\u003Cstrong>Member Engagement:\u003C/strong> Review members' health progress, enrollment goals, and records before each conversation. Understand their concerns, including financial constraints, travel, difficulty following recommendations, self-directed care, or limited health outcomes.\u003C/li>\n\u003Cli>\u003Cstrong>Retention & Objection Handling:\u003C/strong> Communicate empathetically, address concerns without pressure, and offer approved retention options such as discounts, term extensions, Twin Doctor consultations, or increased coach follow-ups, where applicable.\u003C/li>\n\u003Cli>\u003Cstrong>Reactivation:\u003C/strong> Contact discharged members, understand their reasons for discontinuing treatment, assess whether their concerns have changed, and coordinate their return to care.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-functional Coordination:\u003C/strong> Work with coaches, Twin Doctors, Doctor Coordinators, and relevant app, sensor, nutrition, and payment teams to resolve member concerns and facilitate renewals or re-enrolments.\u003C/li>\n\u003Cli>\u003Cstrong>Documentation & Reporting:\u003C/strong> Maintain accurate, same-day records of calls, member decisions, payment commitments, root causes, and outcomes in the relevant systems. Keep trackers updated and share recurring churn and discharge trends with the team.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Eligibility & Experience\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Graduate in any discipline.\u003C/li>\n\u003Cli>\u003Cstrong>3–5 years of experience\u003C/strong> in sales, renewals, retention, collections, or a similar customer-facing role involving calls and chat.\u003C/li>\n\u003Cli>Proven track record of achieving monthly targets, supported by measurable performance results.\u003C/li>\n\u003Cli>Experience with subscription-based or long-term services, preferably in healthcare, health technology, insurance, wellness, or education.\u003C/li>\n\u003Cli>Strong consultative selling, active listening, objection-handling, follow-up, and customer relationship management skills.\u003C/li>\n\u003Cli>Ability to explain member progress accurately, maintain detailed records, and work within clinical boundaries without overpromising health outcomes.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred:\u003C/strong> Experience in healthcare or health insurance, winning back lapsed customers, or exposure to nutrition, diabetes care, or life sciences.\u003C/p>\n\u003Cp>\u003Cstrong>Performance Expectations\u003C/strong>\u003C/p>\n\u003Cp>Performance will be assessed through membership renewal rates, revenue retained, discharged-member reactivation, payment commitments, member reach, contact schedule adherence, documentation accuracy, and call/chat quality.\u003C/p>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\u003Cp>We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process. \u003C/p>","Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Function: Coach Operations | Twin Health India Open Positions: 3 Program: Twin Precision Treatment (Reversal) Reporting To: Head of Care Operations Role Overview We are looking for a Retention Specialist to drive membership renewals and reactivate discharged members, helping them continue or return to their treatment journey. This role involves consultative conversations with members about their health progress, treatment goals, reasons for hesitation, and available retention options. You will work closely with members' assigned coaches, Twin Doctors, and support teams. This is a dedicated retention role and does not involve managing a regular coaching panel. Key Responsibilities Membership Renewals: Manage renewal conversations starting 10 days before the invoice date, following up on pending payments and helping members continue treatment before discharge. Member Engagement: Review members' health progress, enrollment goals, and records before each conversation. Understand their concerns, including financial constraints, travel, difficulty following recommendations, self-directed care, or limited health outcomes. Retention & Objection Handling: Communicate empathetically, address concerns without pressure, and offer approved retention options such as discounts, term extensions, Twin Doctor consultations, or increased coach follow-ups, where applicable. Reactivation: Contact discharged members, understand their reasons for discontinuing treatment, assess whether their concerns have changed, and coordinate their return to care. Cross-functional Coordination: Work with coaches, Twin Doctors, Doctor Coordinators, and relevant app, sensor, nutrition, and payment teams to resolve member concerns and facilitate renewals or re-enrolments. Documentation & Reporting: Maintain accurate, same-day records of calls, member decisions, payment commitments, root causes, and outcomes in the relevant systems. Keep trackers updated and share recurring churn and discharge trends with the team. Eligibility & Experience Graduate in any discipline. 3–5 years of experience in sales, renewals, retention, collections, or a similar customer-facing role involving calls and chat. Proven track record of achieving monthly targets, supported by measurable performance results. Experience with subscription-based or long-term services, preferably in healthcare, health technology, insurance, wellness, or education. Strong consultative selling, active listening, objection-handling, follow-up, and customer relationship management skills. Ability to explain member progress accurately, maintain detailed records, and work within clinical boundaries without overpromising health outcomes. Preferred: Experience in healthcare or health insurance, winning back lapsed customers, or exposure to nutrition, diabetes care, or life sciences. Performance Expectations Performance will be assessed through membership renewal rates, revenue retained, discharged-member reactivation, payment commitments, member reach, contact schedule adherence, documentation accuracy, and call/chat quality. We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.",0,1791848378000,"2026-10-13 22:45:51","2026-10-13T05:22:16-04:00","",true,"USD",{"jsonldValid":17,"jsonld":27},{"jobs":32},[33,52,72,91,104,123],{"id":34,"applyToken":35,"slug":36,"title":37,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":38,"country":39,"applicantCountries":40,"applicantStates":41,"remote":28,"employmentType":42,"department":20,"content_html":44,"content_text":45,"years":23,"createdAt":46,"updatedAtISO":47,"postedAtISO":48,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":49,"salaryMax":50,"currency":29,"isPaid":17,"schema":51},"ddc911b7883cca8cfe5066770f2cefae8589daebb785fda5e2c0bb095e16832d","90245d5d55902b5110161c8c51a55d0bd64efeafb101c637411479ccd77026bf","active-member-marketing-manager-at-twin-health-0d832417ea","Lifecycle Marketing Manager","Remote","United States",[],[],[43],"Contract","\u003Cp>\u003Cstrong>Twin Health \u003C/strong>\u003C/p>\n\u003Cp>At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. \u003C/p>\n\u003Cp>We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.\u003C/p>\n\u003Cp>\u003Cstrong>Working here \u003C/strong>\u003C/p>\n\u003Cp>Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.\u003C/p>\n\u003Cp>Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .\u003C/p>\n\u003Cp>With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.\u003C/p>\n\u003Cp>Join us as we reinvent the standard of care in metabolic health.\u003C/p>\u003Cp> \u003Cstrong>Opportunity\u003C/strong>\u003C/p>\n\u003Cp>Today, Twin Health does almost no proactive marketing to our active members. Once someone enrolls, nearly every communication they receive is either a product-triggered push notification or a message from their care team. That has taken us a long way — but it leaves an entire layer of engagement unbuilt.\u003C/p>\n\u003Cp>We are hiring our first Active Member Marketing Manager to build that layer. You will own the strategy and the execution of every proactive, non-clinically led communication a Twin member receives: email, SMS, in-app and push campaigns, direct mail testing, member webinars, and additional channel exploration we have not yet tried. You will design how those communications layer into the care team relationship and the product notification ecosystem already in place.\u003C/p>\n\u003Cp>This is a build role requiring both strategic vision as well as executional know how. Twin members, data, clinical outcomes, and Braze infrastructure is already in place. What does not exist is a deliberate lifecycle program. You will write the strategy, then ship it yourself. We are looking for someone who can point to campaigns they personally built and outcomes they personally moved.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities \u003C/strong>\u003C/p>\n\u003Cp>Active Member Strategy and Program Ownership\u003C/p>\n\u003Cul>\n\u003Cli>Map the member journey to build sustained engagement, as well as winback for lapsed members, and define the communication strategy for each stage, including who we deliberately choose not to message.\u003C/li>\n\u003Cli>Own the annual and quarterly engagement roadmap, with a defined direction on stage involvement \u003C/li>\n\u003Cli>Build a segmentation model grounded in real member behavior, sensors, app engagement, care team interaction, clinical trajectory, enrollment channels, etc. \u003C/li>\n\u003Cli>Govern the member communication calendar across marketing, care team, product, and clinical, so members experience one coherent voice instead of four uncoordinated ones.\u003C/li>\n\u003C/ul>\n\u003Cp>Integration with the Care Team and Product Ecosystem\u003C/p>\n\u003Cul>\n\u003Cli>Inventory the existing touchpoint landscape and maintain that map as the source of truth.\u003C/li>\n\u003Cli>Partner with Care Delivery and Clinical leadership to define the boundary between a marketing communication and a clinical one. Member marketing should make the care team more effective, not compete with it for attention.\u003C/li>\n\u003Cli>Design suppression, frequency capping, and quiet-hours logic across all channels so total message volume stays deliberate as the program scales.\u003C/li>\n\u003Cli>Work with Product on campaign-based push and in-app messaging\u003C/li>\n\u003Cli>Ensure deployment accuracy by accounting for the operational realities of the point solution ecosystem: eligibility files, employer and health plan communication rules, benefits calendars, co-branding constraints, and the fact that our members are often being messaged by three other vendors the same week.\u003C/li>\n\u003C/ul>\n\u003Cp>Execution, Platform, and Analysis\u003C/p>\n\u003Cul>\n\u003Cli>Build and ship campaigns end to end in Braze: audience logic, Canvas and journey build, content, QA, launch, and iteration.\u003C/li>\n\u003Cli>Write copy and creative briefs, and manage design, clinical and legal review as needed to deliver timely campaigns on schedule.\u003C/li>\n\u003Cli>Develop the Braze instance as it matures: event taxonomy, catalog and Connected Content usage, template library, preference center, deliverability and sender reputation, and the data contract with our Snowflake warehouse.\u003C/li>\n\u003Cli>Stand up a formal testing program: subject lines and creative to start, then channel mix, cadence, timing, incentive structure, and a direct mail pilot \u003C/li>\n\u003Cli>Measure performance and build dashboard in partnership with Marketing operations to showcase campaign efficacy\u003C/li>\n\u003Cli>Report results to Growth Marketing and the broader leadership team on a regular cadence, including wins, losses and adjustments as a result.\u003C/li>\n\u003Cli>Maintain compliance discipline throughout — HIPAA, PHI handling, TCPA and consent management for SMS, CAN-SPAM, and internal clinical review. \u003C/li>\n\u003Cli>Other duties as assigned\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications \u003C/strong>\u003C/p>\n\u003Cp>Required\u003C/p>\n\u003Cul>\n\u003Cli>4–7 years in lifecycle, CRM, retention, or engagement marketing, with meaningful time spent owning programs end to end rather than executing someone else’s brief.\u003C/li>\n\u003Cli>Hands-on Braze expertise. You can build a multi-branch Canvas with behavioral triggers, Liquid personalization, and proper suppression logic without waiting on engineering.\u003C/li>\n\u003Cli>Real multi-channel experience including email plus at least one of SMS, push, or in-app\u003C/li>\n\u003Cli>Demonstrated experimentation rigor: you design tests with holdouts, understand what a result can and cannot support, and are comfortable reporting a null.\u003C/li>\n\u003Cli>Comfort building and defining processes. This program does not exist yet; you will be building the first version.\u003C/li>\n\u003C/ul>\n\u003Cp>Strongly Preferred\u003C/p>\n\u003Cul>\n\u003Cli>Healthcare or digital health experience, with working fluency in HIPAA and PHI handling in marketing systems.\u003C/li>\n\u003Cli>Direct experience in the point solution ecosystem: a digital health, condition management, or benefits vendor distributed through employers, health plans, or health systems. You understand eligibility-driven populations, client communication approvals, and the practical difference between enrollment marketing and active member marketing.\u003C/li>\n\u003Cli>Experience marketing alongside a human care team or clinical staff\u003C/li>\n\u003Cli>Exposure to offline or physical channels (direct mail, print, or member webinars) and how to measure them.\u003C/li>\n\u003C/ul>\n\u003Cp>How We Will Measure Success\u003C/p>\n\u003Cul>\n\u003Cli>Channel metrics matter, but they are not the scoreboard. In the first year, this role will be evaluated on:\u003C/li>\n\u003Cli>Member activation:  speed and rate of getting new members fully onboarded and using the program as designed.\u003C/li>\n\u003Cli>Sustained engagement: sensor wear, app usage, and care team interaction over time, particularly past the point where members typically plateau.\u003C/li>\n\u003Cli>Retention — reduced member attrition \u003C/li>\n\u003Cli>Clinical outcomes — increased milestone achievements directly impact the bottom line for Twin. Program maturity — a functioning lifecycle engine: documented strategy, healthy deliverability, a running test backlog, and reporting the business trusts.\u003C/li>\n\u003C/ul>\n\u003Cp>This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.\u003C/p>\n\u003Cp>\u003Cstrong>Compensation and Benefits\u003C/strong>\u003C/p>\n\u003Cp>The compensation range for this position is $125,000 - $140,000 annually. \u003C/p>\n\u003Cp>Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin\u003C/p>\n\u003Cul>\n\u003Cli>A competitive compensation package in line with leading technology companies\u003C/li>\n\u003Cli>A remote and accomplished global team\u003C/li>\n\u003Cli>Opportunity for equity participation \u003C/li>\n\u003Cli>Unlimited vacation with manager approval\u003C/li>\n\u003Cli>16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents\u003C/li>\n\u003Cli>100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options\u003C/li>\n\u003Cli>401k retirement savings plan\u003C/li>\n\u003C/ul>\u003Cp>Salary range for US jobs\u003C/p>\u003Cp>US Salary Range\u003C/p>\u003Cp>$125,000—$140,000 USD\u003C/p>\u003Cp>We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process. \u003C/p>","Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity Today, Twin Health does almost no proactive marketing to our active members. Once someone enrolls, nearly every communication they receive is either a product-triggered push notification or a message from their care team. That has taken us a long way — but it leaves an entire layer of engagement unbuilt. We are hiring our first Active Member Marketing Manager to build that layer. You will own the strategy and the execution of every proactive, non-clinically led communication a Twin member receives: email, SMS, in-app and push campaigns, direct mail testing, member webinars, and additional channel exploration we have not yet tried. You will design how those communications layer into the care team relationship and the product notification ecosystem already in place. This is a build role requiring both strategic vision as well as executional know how. Twin members, data, clinical outcomes, and Braze infrastructure is already in place. What does not exist is a deliberate lifecycle program. You will write the strategy, then ship it yourself. We are looking for someone who can point to campaigns they personally built and outcomes they personally moved. Responsibilities Active Member Strategy and Program Ownership Map the member journey to build sustained engagement, as well as winback for lapsed members, and define the communication strategy for each stage, including who we deliberately choose not to message. Own the annual and quarterly engagement roadmap, with a defined direction on stage involvement Build a segmentation model grounded in real member behavior, sensors, app engagement, care team interaction, clinical trajectory, enrollment channels, etc. Govern the member communication calendar across marketing, care team, product, and clinical, so members experience one coherent voice instead of four uncoordinated ones. Integration with the Care Team and Product Ecosystem Inventory the existing touchpoint landscape and maintain that map as the source of truth. Partner with Care Delivery and Clinical leadership to define the boundary between a marketing communication and a clinical one. Member marketing should make the care team more effective, not compete with it for attention. Design suppression, frequency capping, and quiet-hours logic across all channels so total message volume stays deliberate as the program scales. Work with Product on campaign-based push and in-app messaging Ensure deployment accuracy by accounting for the operational realities of the point solution ecosystem: eligibility files, employer and health plan communication rules, benefits calendars, co-branding constraints, and the fact that our members are often being messaged by three other vendors the same week. Execution, Platform, and Analysis Build and ship campaigns end to end in Braze: audience logic, Canvas and journey build, content, QA, launch, and iteration. Write copy and creative briefs, and manage design, clinical and legal review as needed to deliver timely campaigns on schedule. Develop the Braze instance as it matures: event taxonomy, catalog and Connected Content usage, template library, preference center, deliverability and sender reputation, and the data contract with our Snowflake warehouse. Stand up a formal testing program: subject lines and creative to start, then channel mix, cadence, timing, incentive structure, and a direct mail pilot Measure performance and build dashboard in partnership with Marketing operations to showcase campaign efficacy Report results to Growth Marketing and the broader leadership team on a regular cadence, including wins, losses and adjustments as a result. Maintain compliance discipline throughout — HIPAA, PHI handling, TCPA and consent management for SMS, CAN-SPAM, and internal clinical review. Other duties as assigned Qualifications Required 4–7 years in lifecycle, CRM, retention, or engagement marketing, with meaningful time spent owning programs end to end rather than executing someone else’s brief. Hands-on Braze expertise. You can build a multi-branch Canvas with behavioral triggers, Liquid personalization, and proper suppression logic without waiting on engineering. Real multi-channel experience including email plus at least one of SMS, push, or in-app Demonstrated experimentation rigor: you design tests with holdouts, understand what a result can and cannot support, and are comfortable reporting a null. Comfort building and defining processes. This program does not exist yet; you will be building the first version. Strongly Preferred Healthcare or digital health experience, with working fluency in HIPAA and PHI handling in marketing systems. Direct experience in the point solution ecosystem: a digital health, condition management, or benefits vendor distributed through employers, health plans, or health systems. You understand eligibility-driven populations, client communication approvals, and the practical difference between enrollment marketing and active member marketing. Experience marketing alongside a human care team or clinical staff Exposure to offline or physical channels (direct mail, print, or member webinars) and how to measure them. How We Will Measure Success Channel metrics matter, but they are not the scoreboard. In the first year, this role will be evaluated on: Member activation: speed and rate of getting new members fully onboarded and using the program as designed. Sustained engagement: sensor wear, app usage, and care team interaction over time, particularly past the point where members typically plateau. Retention — reduced member attrition Clinical outcomes — increased milestone achievements directly impact the bottom line for Twin. Program maturity — a functioning lifecycle engine: documented strategy, healthy deliverability, a running test backlog, and reporting the business trusts. This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation and Benefits The compensation range for this position is $125,000 - $140,000 annually. Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin A competitive compensation package in line with leading technology companies A remote and accomplished global team Opportunity for equity participation Unlimited vacation with manager approval 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options 401k retirement savings plan Salary range for US jobs US Salary Range $125,000—$140,000 USD We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.",1789591150000,"2026-10-01 01:42:29","2026-09-30T14:05:28-04:00",125000,140000,{"jsonldValid":17,"jsonld":27},{"id":53,"applyToken":54,"slug":55,"title":56,"companyname":57,"companylogo":58,"companyIndustry":59,"city":60,"country":61,"applicantCountries":62,"applicantStates":63,"remote":17,"employmentType":64,"department":20,"content_html":65,"content_text":66,"years":23,"createdAt":67,"updatedAtISO":68,"postedAtISO":69,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":70,"isPaid":17,"schema":71},"f494c119c234cebff8a29e7534c58d2c074e2417a55924d0a5b45557ba9940f9","911ec9b79d089365cc0bca65bae3f85aaa36c49d2bc1531947f24932dd810475","salesforce-crm-developer-at-arrow-components-940bf93dda","Salesforce CRM Developer","Arrow Components","https://cdn.jobboardwise.com/logo/arrow.com","Technology, Information and Internet","MA-Casablanca","Morocco",[],[],[19],"\u003Ch1>\u003Cb>Position:\u003C/b>\u003C/h1>Salesforce CRM Developer\u003Ch1>\u003Cb>Job Description:\u003C/b>\u003C/h1>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>\u003Cbr>Job Description\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Position Title: Salesforce CRM Developer\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Overview\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>The Salesforce CRM Developer will be responsible for designing, developing, and implementing scalable and efficient Salesforce solutions to meet business needs across multiple regions and business units. This role requires strong technical expertise in Salesforce development, integrations, and platform configuration, along with the ability to collaborate effectively with cross-functional teams in a fast-paced, global environment.\u003C/span>\u003C/span>\u003C/p>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Who are we looking for?\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cspan>Minimum of \u003C/span>\u003Cb>\u003Cspan>5+ years of progressive experience\u003C/span>\u003C/b>\u003Cspan> in Salesforce development with in-depth knowledge of the Salesforce platform and ecosystem.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Strong proficiency in \u003C/span>\u003Cb>\u003Cspan>Apex, Visualforce, SOQL, SOSL, and Triggers\u003C/span>\u003C/b>\u003Cspan>, with hands-on experience integrating Salesforce with external systems using \u003C/span>\u003Cb>\u003Cspan>SOAP\u003C/span>\u003C/b>\u003Cspan> and \u003C/span>\u003Cb>\u003Cspan>RESTful web services\u003C/span>\u003C/b>\u003Cspan>.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Comprehensive understanding of \u003C/span>\u003Cb>\u003Cspan>object-oriented programming\u003C/span>\u003C/b>\u003Cspan> and \u003C/span>\u003Cb>\u003Cspan>relational database design\u003C/span>\u003C/b>\u003Cspan> principles.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Demonstrated ability to apply both \u003C/span>\u003Cb>\u003Cspan>declarative (administrative)\u003C/span>\u003C/b>\u003Cspan> and \u003C/span>\u003Cb>\u003Cspan>programmatic (developer)\u003C/span>\u003C/b>\u003Cspan> features appropriately within the Force.com platform.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Expertise in \u003C/span>\u003Cb>\u003Cspan>Salesforce security architecture\u003C/span>\u003C/b>\u003Cspan>, including profiles, permission sets, and sharing rules.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Experience in \u003C/span>\u003Cb>\u003Cspan>code optimization, refactoring\u003C/span>\u003C/b>\u003Cspan>, and adherence to Salesforce coding standards and best practices.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Hands-on experience with \u003C/span>\u003Cb>\u003Cspan>CI/CD pipelines.\u003C/span>\u003C/b>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Proven track record in developing \u003C/span>\u003Cb>\u003Cspan>custom Lightning Components\u003C/span>\u003C/b>\u003Cspan>, including \u003C/span>\u003Cb>\u003Cspan>Aura\u003C/span>\u003C/b>\u003Cspan> and \u003C/span>\u003Cb>\u003Cspan>Lightning Web Components (LWC)\u003C/span>\u003C/b>\u003Cspan>, with at least \u003C/span>\u003Cb>\u003Cspan>2+ years of direct experience\u003C/span>\u003C/b>\u003Cspan> in LWC development.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Practical experience with \u003C/span>\u003Cb>\u003Cspan>Sales Cloud, Service Cloud, and Experience Cloud\u003C/span>\u003C/b>\u003Cspan>, including \u003C/span>\u003Cb>\u003Cspan>case management processes\u003C/span>\u003C/b>\u003Cspan>.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Proficiency in \u003C/span>\u003Cb>\u003Cspan>HTML, JavaScript, jQuery, JSON, and XML\u003C/span>\u003C/b>\u003Cspan> for user interface and integration development.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Familiarity with \u003C/span>\u003Cb>\u003Cspan>Agile/Scrum methodologies\u003C/span>\u003C/b>\u003Cspan> and collaboration tools such as JIRA and Confluence.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Salesforce Certifications preferred: \u003C/span>\u003Cb>\u003Cspan>Platform Developer I & II\u003C/span>\u003C/b>\u003Cspan>, \u003C/span>\u003Cb>\u003Cspan>Administrator\u003C/span>\u003C/b>\u003Cspan>, or equivalent credentials.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Excellent written and verbal communication skills, with the ability to convey complex technical concepts to non-technical audiences.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>What you will be doing at ARROW:\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cspan>Design, develop, and deploy high-quality Salesforce solutions leveraging \u003C/span>\u003Cb>\u003Cspan>Apex classes, triggers, Visualforce pages, Lightning Web Components, and Flows\u003C/span>\u003C/b>\u003Cspan>.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Partner with \u003C/span>\u003Cb>\u003Cspan>Product Owners, Business Analysts, and stakeholders\u003C/span>\u003C/b>\u003Cspan> to analyze business requirements and translate them into scalable technical designs.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Develop and maintain \u003C/span>\u003Cb>\u003Cspan>integration solutions\u003C/span>\u003C/b>\u003Cspan> between Salesforce and external systems through secure APIs and middleware.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Create and maintain \u003C/span>\u003Cb>\u003Cspan>comprehensive technical documentation\u003C/span>\u003C/b>\u003Cspan>, including design specifications, data models, and deployment procedures.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Conduct \u003C/span>\u003Cb>\u003Cspan>unit testing, debugging, and performance tuning\u003C/span>\u003C/b>\u003Cspan> to ensure reliability and maintainability of delivered solutions.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Identify, analyze, and resolve complex application issues, providing \u003C/span>\u003Cb>\u003Cspan>root cause analysis\u003C/span>\u003C/b>\u003Cspan> and long-term corrective actions.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Participate in \u003C/span>\u003Cb>\u003Cspan>code reviews\u003C/span>\u003C/b>\u003Cspan>, enforce development standards, and promote best practices across the Salesforce development team.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Contribute to \u003C/span>\u003Cb>\u003Cspan>Agile development activities\u003C/span>\u003C/b>\u003Cspan>, including sprint planning, backlog grooming, and retrospectives, while ensuring continuous improvement in delivery quality and efficiency.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>What is in it for you?\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cspan>Full Permanent contract,\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Social advantage: CNSS, CIMR, Health insurance,\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Very good working atmosphere in a team of passionate collaborators,\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Work culture where you can make an impact,\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Working within an international organization, recognized worldwide in its sector.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cspan>\u003Cspan>#LI-FR1\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\u003Ch1>\u003Cb>Location:\u003C/b>\u003C/h1>MA-Casablanca, Morocco (Boulevard Al Quods)\u003Ch1>\u003Cb>Time Type:\u003C/b>\u003C/h1>Full time\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>Job Category:\u003C/b>\u003C/h1>Information Technology","Position: Salesforce CRM Developer Job Description: Job Description Position Title: Salesforce CRM Developer Overview The Salesforce CRM Developer will be responsible for designing, developing, and implementing scalable and efficient Salesforce solutions to meet business needs across multiple regions and business units. This role requires strong technical expertise in Salesforce development, integrations, and platform configuration, along with the ability to collaborate effectively with cross-functional teams in a fast-paced, global environment. Who are we looking for? Minimum of 5+ years of progressive experience in Salesforce development with in-depth knowledge of the Salesforce platform and ecosystem. Strong proficiency in Apex, Visualforce, SOQL, SOSL, and Triggers , with hands-on experience integrating Salesforce with external systems using SOAP and RESTful web services . Comprehensive understanding of object-oriented programming and relational database design principles. Demonstrated ability to apply both declarative (administrative) and programmatic (developer) features appropriately within the Force.com platform. Expertise in Salesforce security architecture , including profiles, permission sets, and sharing rules. Experience in code optimization, refactoring , and adherence to Salesforce coding standards and best practices. Hands-on experience with CI/CD pipelines. Proven track record in developing custom Lightning Components , including Aura and Lightning Web Components (LWC) , with at least 2+ years of direct experience in LWC development. Practical experience with Sales Cloud, Service Cloud, and Experience Cloud , including case management processes . Proficiency in HTML, JavaScript, jQuery, JSON, and XML for user interface and integration development. Familiarity with Agile/Scrum methodologies and collaboration tools such as JIRA and Confluence. Salesforce Certifications preferred: Platform Developer I & II , Administrator , or equivalent credentials. Excellent written and verbal communication skills, with the ability to convey complex technical concepts to non-technical audiences. What you will be doing at ARROW: Design, develop, and deploy high-quality Salesforce solutions leveraging Apex classes, triggers, Visualforce pages, Lightning Web Components, and Flows . Partner with Product Owners, Business Analysts, and stakeholders to analyze business requirements and translate them into scalable technical designs. Develop and maintain integration solutions between Salesforce and external systems through secure APIs and middleware. Create and maintain comprehensive technical documentation , including design specifications, data models, and deployment procedures. Conduct unit testing, debugging, and performance tuning to ensure reliability and maintainability of delivered solutions. Identify, analyze, and resolve complex application issues, providing root cause analysis and long-term corrective actions. Participate in code reviews , enforce development standards, and promote best practices across the Salesforce development team. Contribute to Agile development activities , including sprint planning, backlog grooming, and retrospectives, while ensuring continuous improvement in delivery quality and efficiency. What is in it for you? Full Permanent contract, Social advantage: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Working within an international organization, recognized worldwide in its sector. #LI-FR1 Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Information Technology",1791912333000,"2026-10-13 19:28:56","Posted Today","MAD",{"jsonldValid":17,"jsonld":27},{"id":73,"applyToken":74,"slug":75,"title":76,"companyname":77,"companylogo":78,"companyIndustry":12,"city":79,"country":39,"applicantCountries":80,"applicantStates":81,"remote":17,"employmentType":82,"department":20,"content_html":83,"content_text":84,"years":23,"createdAt":85,"updatedAtISO":86,"postedAtISO":87,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":88,"salaryMax":89,"currency":29,"isPaid":17,"schema":90},"22f1d1cd06a1d09af7ef22fd7d49c68fde6a7e4e7cc9fa6ad4b5f535b605d54d","f3ca39e06505d876d1887d106b7a1a5d1c42bd565f0d6f5f83768c7b2491f74d","associate-sales-representative-crm-houston-tx-at-abbott-914dc715e7","Associate Sales Representative, CRM (Houston, TX)","Abbott","https://cdn.jobboardwise.com/logo/abbott.com","United States of America : Remote",[],[],[19],"Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.\u003Ch2>\u003Cb>JOB DESCRIPTION:\u003C/b>\u003C/h2>\u003Cp>\u003Cb>Working at Abbott\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:\u003C/p>\u003Cul>\u003Cli>Career development with an international company where you can grow the career you dream of.\u003C/li>\u003Cli>Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.\u003C/li>\u003Cli>An excellent retirement savings plan with a high employer contribution ·\u003C/li>\u003Cli>Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.\u003C/li>\u003Cli>A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.\u003C/li>\u003Cli>A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>The Opportunity\u003C/b>\u003C/p>\u003Cbr>\u003Cp>The Associate Sales Representative is a field-based position based in \u003Cb>Houston, Texas \u003C/b>in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You’ll Work On\u003C/b>\u003C/p>\u003Cbr>\u003Cp>Operating with general guidance, offers engineering, sales, educational, and technical support to address field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM products.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Key Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Acts as a clinical interface between the medical community and the business. Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.\u003C/li>\u003Cli>Provides engineering, sales, education, and clinical support in response to field inquiries on as-needed basis.  Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.\u003C/li>\u003Cli>Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals.\u003C/li>\u003Cli>Provides additional back-up support to CRM Sales Representatives\u003C/li>\u003C/ul>\u003Cbr>\u003Cbr>\u003Cp>\u003Cb>Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s Degree or four years of relevant work experience in lieu of a bachelor’s degree\u003C/li>\u003Cli>1-2 years of successful sales or related business experience with proven leadership, preferably within the medical device industry\u003C/li>\u003Cli>Well organized, capable of juggling multiple projects and accustomed to tight deadlines.\u003C/li>\u003Cli>Excellent personal computer skills including MS Excel, Word, Outlook and Power Point.\u003C/li>\u003Cli>Ability to work in a highly matrixed and geographically diverse business environment.\u003C/li>\u003Cli>Ability to work within a team and as an individual contributor in a fast-paced, changing environment.\u003C/li>\u003Cli>Ability to leverage and/or engage others to accomplish projects.\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.\u003C/li>\u003Cli>Multitasks, prioritizes and meets deadlines in timely manner.\u003C/li>\u003Cli>Strong organizational and follow-up skills, as well as attention to detail.\u003C/li>\u003Cli>Excellent interpersonal, verbal, written and presentation skills\u003C/li>\u003Cli>Schedule flexibility for case coverage and client meetings after hours and on weekends.\u003C/li>\u003Cli>Ability to work with excel, PowerPoint and other reporting programs to manage sales and territory data\u003C/li>\u003Cli>Ability to interpret and use sales data to manage territory and accounts effectively\u003C/li>\u003Cli>Ability to travel approximately 25-50% of the time, dependent on territory geography.\u003C/li>\u003C/ul>\u003Cbr>\u003Cbr>\u003Cp>\u003Cb>Preferred Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience with direct quota attainment and performance metrics\u003C/li>\u003Cli>Utilized as entry level role for those coming in outside of the CA Associate program with minimum of:\u003C/li>\u003Cli>1 year of experience or program certificate such as ATI, PrepMD, etc.\u003C/li>\u003Cli>Ability to become fully certified on CRM products within 2 years\u003C/li>\u003Cli>Strong technical aptitude\u003C/li>\u003Cli>Prior experience in a clinical setting or equivalent training/education in a related field\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>Apply Now\u003C/b>\u003C/p>\u003Cp>Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com\u003C/p>\u003Cp>Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.\u003C/p>\u003Cp>Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>The base pay for this position is \u003C/b>\u003C/p>$43,900.00 – $109,200.00\u003Cp>In specific locations, the pay range may vary from the range posted.\u003C/p>\u003Ch2>\u003Cb>JOB FAMILY:\u003C/b>\u003C/h2>Sales Force\u003Ch2>\u003Cb>DIVISION:\u003C/b>\u003C/h2>CRM Cardiac Rhythm Management\u003Ch2>\u003Cb>LOCATION:\u003C/b>\u003C/h2>United States of America : Remote\u003Ch2>\u003Cb>ADDITIONAL LOCATIONS:\u003C/b>\u003C/h2>\u003Ch2>\u003Cb>WORK SHIFT:\u003C/b>\u003C/h2>Standard\u003Ch2>\u003Cb>TRAVEL:\u003C/b>\u003C/h2>Yes, 50 % of the Time\u003Ch2>\u003Cb>MEDICAL SURVEILLANCE:\u003C/b>\u003C/h2>Yes\u003Ch2>\u003Cb>SIGNIFICANT WORK ACTIVITIES:\u003C/b>\u003C/h2>Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Work in a clean room environmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf","Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity The Associate Sales Representative is a field-based position based in Houston, Texas in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. What You’ll Work On Operating with general guidance, offers engineering, sales, educational, and technical support to address field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM products. Key Responsibilities: Acts as a clinical interface between the medical community and the business. Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly. Provides engineering, sales, education, and clinical support in response to field inquiries on as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals. Provides additional back-up support to CRM Sales Representatives Qualifications: Bachelor’s Degree or four years of relevant work experience in lieu of a bachelor’s degree 1-2 years of successful sales or related business experience with proven leadership, preferably within the medical device industry Well organized, capable of juggling multiple projects and accustomed to tight deadlines. Excellent personal computer skills including MS Excel, Word, Outlook and Power Point. Ability to work in a highly matrixed and geographically diverse business environment. Ability to work within a team and as an individual contributor in a fast-paced, changing environment. Ability to leverage and/or engage others to accomplish projects. Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization. Multitasks, prioritizes and meets deadlines in timely manner. Strong organizational and follow-up skills, as well as attention to detail. Excellent interpersonal, verbal, written and presentation skills Schedule flexibility for case coverage and client meetings after hours and on weekends. Ability to work with excel, PowerPoint and other reporting programs to manage sales and territory data Ability to interpret and use sales data to manage territory and accounts effectively Ability to travel approximately 25-50% of the time, dependent on territory geography. Preferred Qualifications: Experience with direct quota attainment and performance metrics Utilized as entry level role for those coming in outside of the CA Associate program with minimum of: 1 year of experience or program certificate such as ATI, PrepMD, etc. Ability to become fully certified on CRM products within 2 years Strong technical aptitude Prior experience in a clinical setting or equivalent training/education in a related field Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $43,900.00 – $109,200.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: CRM Cardiac Rhythm Management LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Yes SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Work in a clean room environmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf",1791883118000,"2026-10-13 11:24:13","Posted Yesterday",43900,109200,{"jsonldValid":17,"jsonld":27},{"id":92,"applyToken":93,"slug":94,"title":95,"companyname":77,"companylogo":78,"companyIndustry":12,"city":79,"country":39,"applicantCountries":96,"applicantStates":97,"remote":17,"employmentType":98,"department":20,"content_html":99,"content_text":100,"years":23,"createdAt":85,"updatedAtISO":86,"postedAtISO":87,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":101,"salaryMax":102,"currency":29,"isPaid":17,"schema":103},"a3371970e85b5055fc1f4140272e21d7d43388f09dd6f9354a1e2547a97cd3dd","5ac3cd5a38241ff7d153e6adaab1fe5359c4081d23b5c5b87626cef943587896","clinical-specialist-i-crm-houston-tx-at-abbott-5793ce4922","Clinical Specialist I - CRM, Houston, TX",[],[],[19],"Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.\u003Ch2>\u003Cb>JOB DESCRIPTION:\u003C/b>\u003C/h2>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>\u003Cbr>Job Description\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Working at Abbott\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:\u003C/span>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cspan>Career development with an international company where you can grow the career you dream of.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>An excellent retirement savings plan with a high employer contribution ·\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>The Opportunity\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>This position is a field-based position based in \u003C/span>\u003Cb>\u003Cspan>Houston, TX\u003C/span>\u003C/b>\u003Cspan> in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.\u003C/span>\u003C/span>\u003C/p>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>What You’ll Work On\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.\u003C/span>\u003C/span>\u003C/p>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Key Responsibilities:\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cb>\u003Cspan>Clinical Interface\u003C/span>\u003C/b>\u003Cspan>: Acts as a clinical interface between the medical community and the business.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cb>\u003Cspan>Relationship Building\u003C/span>\u003C/b>\u003Cspan>: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cb>\u003Cspan>Comprehensive Support\u003C/span>\u003C/b>\u003Cspan>: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cb>\u003Cspan>Training and Education\u003C/span>\u003C/b>\u003Cspan>: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cb>\u003Cspan>Sales Support\u003C/span>\u003C/b>\u003Cspan>: Provides additional back-up support to CRM Sales Representatives.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Required Qualifications\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cspan>Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. \u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Ci>\u003Cspan>A minimum of 2+ years\u003C/span>\u003C/i>\u003Cspan> of related experience or a program certification from an accredited cardiac training program.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must have the capability to obtain certification in CRM products.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Familiarity with cath lab and operating room procedures and protocol\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Demonstrate advanced knowledge of cardiac pacing systems. \u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must apply engineering skills and abilities to interpret and solve complex clinical problems.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must be detail-oriented and capable of working independently.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Apply Now\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cb>The base pay for this position is \u003C/b>\u003C/p>$61,300.00 – $122,700.00\u003Cp>In specific locations, the pay range may vary from the range posted.\u003C/p>\u003Ch2>\u003Cb>JOB FAMILY:\u003C/b>\u003C/h2>Support Services\u003Ch2>\u003Cb>DIVISION:\u003C/b>\u003C/h2>CRM Cardiac Rhythm Management\u003Ch2>\u003Cb>LOCATION:\u003C/b>\u003C/h2>United States of America : Remote\u003Ch2>\u003Cb>ADDITIONAL LOCATIONS:\u003C/b>\u003C/h2>\u003Ch2>\u003Cb>WORK SHIFT:\u003C/b>\u003C/h2>Standard\u003Ch2>\u003Cb>TRAVEL:\u003C/b>\u003C/h2>Yes, 50 % of the Time\u003Ch2>\u003Cb>MEDICAL SURVEILLANCE:\u003C/b>\u003C/h2>Yes\u003Ch2>\u003Cb>SIGNIFICANT WORK ACTIVITIES:\u003C/b>\u003C/h2>Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Work in a clean room environmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf","Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Job Description Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position is a field-based position based in Houston, TX in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. What You’ll Work On Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products. Key Responsibilities: Clinical Interface : Acts as a clinical interface between the medical community and the business. Relationship Building : Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly. Comprehensive Support : Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. Training and Education : Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. Sales Support : Provides additional back-up support to CRM Sales Representatives. Required Qualifications Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program. Must have the capability to obtain certification in CRM products. Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures. Familiarity with cath lab and operating room procedures and protocol Demonstrate advanced knowledge of cardiac pacing systems. Must apply engineering skills and abilities to interpret and solve complex clinical problems. Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively. Must be detail-oriented and capable of working independently. Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently. Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $61,300.00 – $122,700.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: CRM Cardiac Rhythm Management LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Yes SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Work in a clean room environmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf",61300,122700,{"jsonldValid":17,"jsonld":27},{"id":105,"applyToken":106,"slug":107,"title":108,"companyname":109,"companylogo":110,"companyTagline":111,"companyIndustry":112,"city":113,"country":39,"applicantCountries":114,"applicantStates":115,"remote":17,"employmentType":116,"department":20,"content_html":117,"content_text":118,"years":23,"createdAt":119,"updatedAtISO":120,"postedAtISO":69,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":50,"salaryMax":121,"currency":29,"isPaid":17,"schema":122},"3ae757096e407feddf2cb3e388d72c293055a91e044401a26ac9fe46ad409d6a","f23a9b6c4ac709b7cff60d550355cce131624c8166eb2dc25b50a9b2d48da329","platform-manager-crm-global-at-vantage-data-centers-3481a4c4f2","Platform Manager, CRM, Global","Vantage Data Centers","https://cdn.jobboardwise.com/logo/vantage-dc.com","Experience | Scalability | Efficiency By Design","IT Services and IT Consulting","CO11",[],[],[19],"\u003Ch1>\u003Cb>About Vantage\u003C/b>\u003C/h1>\u003Cp>\u003Cbr>Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Position Overview\u003C/b>\u003C/p>\u003Cp>\u003Cb>This role can be based in Denver, CO. in alignment with our flexible work policy (3 days in, 2 days flexible). Or US remote.\u003C/b>\u003C/p>\u003Cbr>\u003Cp>Join Vantage as a Global Platform Manager and be responsible for the comprehensive management and operational efficiency of our Enterprise platform.\u003C/p>\u003Cbr>\u003Cp>The Platform Manager will capture and analyze requests for new IT services, find opportunities to use technology for business improvements, and facilitate solution implementation. The ideal candidate is proactive in conducting research, developing roadmaps, and offering insights to enhance business operations through technology. You will apply innovative thinking to create detailed business and system documentation. You will become familiar with the entire CTIO organization and our business partners, regions, and third-party vendors that we will use to meet our team's needs for timely and scalable enterprise platform deliveries.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Essential Job Functions\u003C/b>\u003C/p>\u003Cp>\u003Cb>Requirements Gathering:\u003C/b>\u003C/p>\u003Cul>\u003Cli>As an Enterprise Platform Manager you will lead project teams in gathering requirements and designing solutions.\u003C/li>\u003Cli>Capture, analyze, and document requests for new IT services from collaborators.\u003C/li>\u003Cli>Collect and refine requirements from collaborators, translating them into actionable tasks for the Infrastructure & Service Desk teams.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Stakeholder Engagement:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Act as a liaison between enterprise platform departments and various internal collaborators.\u003C/li>\u003Cli>Build trust and rapport by establishing strong relationships with collaborators.\u003C/li>\u003Cli>Drive user adoption of Enterprise platforms by maintaining adoption and data-quality dashboards and implementing strategies for continuous improvement.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Service Request Analysis:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Receive and evaluate service or enterprise platform requests, ensuring all requirements and justifications are clearly documented.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Research & Technology Analysis:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Conduct research and analysis to identify areas where technology can improve business operations and processes.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Gap Analysis & Roadmaps:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Perform gap analysis to determine where existing systems fall short and provide recommendations for improvements.\u003C/li>\u003Cli>Develop roadmaps and proof-of-concepts to demonstrate potential technology solutions.\u003C/li>\u003Cli>Develop and maintain a comprehensive backlog of enhancements and fixes, prioritizing according to business impact.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Process Improvement:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Continuously evaluate and improve business processes to optimize technology integration and service delivery.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Additional Duties:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Respond promptly to immediate issues, troubleshoot problems, and identify solutions or user training requirements.\u003C/li>\u003Cli>Manage and work with third party vendors applied to supplement fulltime Vantage employees.\u003C/li>\u003Cli>Stay abreast of new tools, capabilities, and updates within the enterprise platform(s) to continuously leverage technology for business excellence.\u003C/li>\u003Cli>Handle additional duties as assigned by Management.\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>Job Requirements\u003C/b>\u003C/p>\u003Cp>\u003Cb>Education:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s degree or equivalent experience in Information Technology, Computer Science, or a related field.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Experience:\u003C/b>\u003C/p>\u003Cul>\u003Cli>3-5 years of experience working with Enterprise Systems administration, application management or a role with similar responsibilities.\u003C/li>\u003Cli>Demonstrable expertise in various technical areas, including systems, software installation and configuration.\u003C/li>\u003Cli>Experience leading discovery workshops, including solution presentations and prototype demonstrations.\u003C/li>\u003Cli>Data Center experience is preferred, but not required.\u003C/li>\u003Cli>Experience with ServiceNow and/or Salesforce is preferred, but not required.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Skills:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong organizational and project management skills.\u003C/li>\u003Cli>Excellent communication and interpersonal abilities with exceptional ability to work well with people, including collaborators and team members.\u003C/li>\u003Cli>Strong attention to detail and accuracy.\u003C/li>\u003Cli>Excellent analytical, decision-making, and problem-solving skills.\u003C/li>\u003Cli>Ability to multitask and prioritize effectively in a fast-paced environment.\u003C/li>\u003Cli>Attitude that emphasizes problem-solving and a dedication to continuous improvement.\u003C/li>\u003Cli>Capable problem solver who can effectively communicate the value of our platform and engage with collaborators at all levels.\u003C/li>\u003Cli>Customer-focused with a passion for enhancing employee experience.\u003C/li>\u003Cli>Ability to work both independently and as part of a team.\u003C/li>\u003Cli>Travel required is expected to be up to 5% but may increase over time as the business evolves.\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>Physical Demands and Special Requirements\u003C/b>\u003C/p>\u003Cp>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cp>While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Additional Details\u003C/b>\u003C/p>\u003Cul>\u003Cli>Salary Range: $140,000-150,000 + Bonus (this range is based on Colorado market data and may vary in other locations)\u003C/li>\u003Cli>This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.\u003C/li>\u003Cli>Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.\u003C/li>\u003C/ul>\u003Cp>#LI-CM1  #LI-Hybrid\u003C/p>\u003Cbr>\u003Cp>We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.\u003C/p>\u003Cp>\u003Cbr>Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.\u003C/p>\u003Cbr>\u003Cp>Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.\u003C/p>\u003Cbr>\u003Cp>Vantage is an Equal Opportunity Employer.\u003C/p>\u003Cp>Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.\u003C/p>\u003Cbr>\u003Cp>We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!\u003C/p>","About Vantage Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview This role can be based in Denver, CO. in alignment with our flexible work policy (3 days in, 2 days flexible). Or US remote. Join Vantage as a Global Platform Manager and be responsible for the comprehensive management and operational efficiency of our Enterprise platform. The Platform Manager will capture and analyze requests for new IT services, find opportunities to use technology for business improvements, and facilitate solution implementation. The ideal candidate is proactive in conducting research, developing roadmaps, and offering insights to enhance business operations through technology. You will apply innovative thinking to create detailed business and system documentation. You will become familiar with the entire CTIO organization and our business partners, regions, and third-party vendors that we will use to meet our team's needs for timely and scalable enterprise platform deliveries. Essential Job Functions Requirements Gathering: As an Enterprise Platform Manager you will lead project teams in gathering requirements and designing solutions. Capture, analyze, and document requests for new IT services from collaborators. Collect and refine requirements from collaborators, translating them into actionable tasks for the Infrastructure & Service Desk teams. Stakeholder Engagement: Act as a liaison between enterprise platform departments and various internal collaborators. Build trust and rapport by establishing strong relationships with collaborators. Drive user adoption of Enterprise platforms by maintaining adoption and data-quality dashboards and implementing strategies for continuous improvement. Service Request Analysis: Receive and evaluate service or enterprise platform requests, ensuring all requirements and justifications are clearly documented. Research & Technology Analysis: Conduct research and analysis to identify areas where technology can improve business operations and processes. Gap Analysis & Roadmaps: Perform gap analysis to determine where existing systems fall short and provide recommendations for improvements. Develop roadmaps and proof-of-concepts to demonstrate potential technology solutions. Develop and maintain a comprehensive backlog of enhancements and fixes, prioritizing according to business impact. Process Improvement: Continuously evaluate and improve business processes to optimize technology integration and service delivery. Additional Duties: Respond promptly to immediate issues, troubleshoot problems, and identify solutions or user training requirements. Manage and work with third party vendors applied to supplement fulltime Vantage employees. Stay abreast of new tools, capabilities, and updates within the enterprise platform(s) to continuously leverage technology for business excellence. Handle additional duties as assigned by Management. Job Requirements Education: Bachelor’s degree or equivalent experience in Information Technology, Computer Science, or a related field. Experience: 3-5 years of experience working with Enterprise Systems administration, application management or a role with similar responsibilities. Demonstrable expertise in various technical areas, including systems, software installation and configuration. Experience leading discovery workshops, including solution presentations and prototype demonstrations. Data Center experience is preferred, but not required. Experience with ServiceNow and/or Salesforce is preferred, but not required. Skills: Strong organizational and project management skills. Excellent communication and interpersonal abilities with exceptional ability to work well with people, including collaborators and team members. Strong attention to detail and accuracy. Excellent analytical, decision-making, and problem-solving skills. Ability to multitask and prioritize effectively in a fast-paced environment. Attitude that emphasizes problem-solving and a dedication to continuous improvement. Capable problem solver who can effectively communicate the value of our platform and engage with collaborators at all levels. Customer-focused with a passion for enhancing employee experience. Ability to work both independently and as part of a team. Travel required is expected to be up to 5% but may increase over time as the business evolves. Physical Demands and Special Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Additional Details Salary Range: $140,000-150,000 + Bonus (this range is based on Colorado market data and may vary in other locations) This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. #LI-CM1 #LI-Hybrid We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage is an Equal Opportunity Employer. Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage. We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!",1791862198000,"2026-10-13 05:32:45",150000,{"jsonldValid":17,"jsonld":27},{"id":124,"applyToken":125,"slug":126,"title":127,"companyname":128,"companylogo":129,"companyTagline":130,"companyIndustry":131,"city":132,"country":133,"applicantCountries":134,"applicantStates":135,"remote":17,"employmentType":136,"department":137,"content_html":138,"content_text":139,"years":23,"createdAt":140,"updatedAtISO":141,"postedAtISO":69,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":142,"isPaid":17,"schema":143},"635ed7a270b6a3eff7597f456972a24972ddc9c7fe7882fb598709c6c121db82","136818ee48b0bf8d6533b677c2966276c88043ed1e7800a4855bf43a4e5845db","customer-marketing-manager-at-simpro-software-80b9722df3","Customer Marketing Manager","simPRO Software","https://cdn.jobboardwise.com/logo/simprogroup.com","End-to-end business management solution for the trades and services industry.","Computer Software","Melbourne CBD Office","Australia",[],[],[19],"Other","\u003Cp>\u003Cb>Job\u003C/b>\u003C/p>The Customer Marketing Manager turns our customers into our most powerful growth engine. You'll build and run a customer advocacy program that mobilises enthusiastic customers to share their experiences on Google, G2 and other key review platforms, while developing a network of customer champions who speak on our behalf. Working closely with key stakeholders, you'll create programs that deepen engagement, drive retention and expansion, and generate referrals.\u003Cp>\u003Cb>What You’ll Do\u003C/b>\u003C/p>\u003Cp>The Customer Marketing Manager, APAC turns Simpro and AroFlo customers into our most powerful advocates. You'll design and execute programs that spark customer excitement, amplify our brand reputation across Australia, New Zealand and the wider APAC region, and make it easy and rewarding for customers to become vocal champions. Reporting to the Director, Growth Marketing in Australia, you'll be part of the Simpro Group global marketing team, partnering with regional Account Management and Sales, and working with stakeholders in other regions to share best practice and align programs globally.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>Develop and execute customer marketing strategies for Simpro and AroFlo customers in APAC.\u003C/li>\u003Cli>Partner with APAC Account Management to identify advocates, support customer engagement and create marketing opportunities that strengthen relationships.\u003C/li>\u003Cli>Build and grow customer champion programs for Simpro and AroFlo, including recognition, rewards and a local reference pool for sales.\u003C/li>\u003Cli>Design and run referral programs that turn satisfied customers into a reliable source of new business.\u003C/li>\u003Cli>Own and optimise the APAC review strategy for both brands, running campaigns to grow reviews on Google, G2, Capterra and regional platforms such as ProductReview.com.au.\u003C/li>\u003Cli>Plan and deliver customer webinars for APAC audiences that showcase best practice and feature local customer voices.\u003C/li>\u003Cli>Own the planning and execution of APAC customer events, including user groups and roadshows.\u003C/li>\u003Cli>Identify and manage sponsorships at regional industry and trade association events.\u003C/li>\u003Cli>Produce customer content for Simpro and AroFlo, including case studies, testimonials, videos and success stories.\u003C/li>\u003Cli>Localise global customer marketing programs and content for Australian, New Zealand and wider APAC audiences.\u003C/li>\u003Cli>Share APAC customer insights with regional and global product, marketing and sales teams.\u003C/li>\u003Cli>Collaborate with Simpro Group marketing stakeholders in other regions to align strategy, share learnings and contribute to global campaigns.\u003C/li>\u003Cli>Ensure consistent customer messaging for each brand across APAC and global teams.\u003C/li>\u003Cli>Track and report on program performance, including review volume and ratings, referral pipeline, advocate participation and event engagement.\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.\u003C/p>\u003Cp>\u003Cb>What You’ll Bring\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>3–5+ years of experience in customer marketing, customer advocacy, or a related B2B marketing role with proven ability to manage customer programs and communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong project management and excellent communication skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with marketing and CRM tools like HubSpot, Salesforce, and G2, and a track record of executing B2B email marketing campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Highly organized and detail-oriented with a data-driven mindset and analytical skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborative and adaptable self-starter with a high degree of initiative and willingness to work with global stakeholders.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our Core Values\u003C/b>\u003C/p>\u003Cp>While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us: \u003C/p>\u003Cp>\u003Cb>We Are One Team \u003C/b>\u003C/p>\u003Cp>\u003Cb>We Are Customer Centric\u003C/b>\u003Cbr>\u003Cb>We Are Growth Minded\u003C/b>\u003Cbr>\u003Cb>We Are Accountable\u003C/b>\u003Cbr>\u003Cb>We Celebrate Success\u003C/b>\u003C/p>\u003Cp>Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.  . \u003C/p>\u003Cp>Visit simprogroup.com/au/company/careers to learn more about us and our values. \u003C/p>\u003Cp>We would like to take this opportunity to thank all candidates for their application.\u003C/p>\u003Cp>\u003Ci>*Please note, no agencies will be accepted in the recruitment of this role.  \u003C/i>\u003C/p>","Job The Customer Marketing Manager turns our customers into our most powerful growth engine. You'll build and run a customer advocacy program that mobilises enthusiastic customers to share their experiences on Google, G2 and other key review platforms, while developing a network of customer champions who speak on our behalf. Working closely with key stakeholders, you'll create programs that deepen engagement, drive retention and expansion, and generate referrals. What You’ll Do The Customer Marketing Manager, APAC turns Simpro and AroFlo customers into our most powerful advocates. You'll design and execute programs that spark customer excitement, amplify our brand reputation across Australia, New Zealand and the wider APAC region, and make it easy and rewarding for customers to become vocal champions. Reporting to the Director, Growth Marketing in Australia, you'll be part of the Simpro Group global marketing team, partnering with regional Account Management and Sales, and working with stakeholders in other regions to share best practice and align programs globally. Responsibilities Develop and execute customer marketing strategies for Simpro and AroFlo customers in APAC. Partner with APAC Account Management to identify advocates, support customer engagement and create marketing opportunities that strengthen relationships. Build and grow customer champion programs for Simpro and AroFlo, including recognition, rewards and a local reference pool for sales. Design and run referral programs that turn satisfied customers into a reliable source of new business. Own and optimise the APAC review strategy for both brands, running campaigns to grow reviews on Google, G2, Capterra and regional platforms such as ProductReview.com.au. Plan and deliver customer webinars for APAC audiences that showcase best practice and feature local customer voices. Own the planning and execution of APAC customer events, including user groups and roadshows. Identify and manage sponsorships at regional industry and trade association events. Produce customer content for Simpro and AroFlo, including case studies, testimonials, videos and success stories. Localise global customer marketing programs and content for Australian, New Zealand and wider APAC audiences. Share APAC customer insights with regional and global product, marketing and sales teams. Collaborate with Simpro Group marketing stakeholders in other regions to align strategy, share learnings and contribute to global campaigns. Ensure consistent customer messaging for each brand across APAC and global teams. Track and report on program performance, including review volume and ratings, referral pipeline, advocate participation and event engagement. This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group. What You’ll Bring 3–5+ years of experience in customer marketing, customer advocacy, or a related B2B marketing role with proven ability to manage customer programs and communications. Strong project management and excellent communication skills. Experience with marketing and CRM tools like HubSpot, Salesforce, and G2, and a track record of executing B2B email marketing campaigns. Highly organized and detail-oriented with a data-driven mindset and analytical skills. Collaborative and adaptable self-starter with a high degree of initiative and willingness to work with global stakeholders. Our Core Values While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us: We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. . Visit simprogroup.com/au/company/careers to learn more about us and our values. We would like to take this opportunity to thank all candidates for their application. *Please note, no agencies will be accepted in the recruitment of this role.",1791857766000,"2026-10-13 04:20:39","AUD",{"jsonldValid":17,"jsonld":27},1792072946859]