[{"data":1,"prerenderedAt":144},["ShallowReactive",2],{"$fSJW-TB53cbVRsvt0LlkY03l1VTBC_OyxL42x-04lhF8":3,"$fFIEu8wTdfhx-sldrEWHv12P_EJjH5-_yfp2Bw9c3hgI":31},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"applicantCountries":15,"applicantStates":16,"remote":17,"employmentType":18,"department":20,"content_html":21,"content_text":22,"years":23,"createdAt":24,"updatedAtISO":25,"postedAtISO":26,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":29,"isPaid":17,"schema":30},"7c0067905e7a05de964cec059f80fa1927098a78630fb712cde87fae235b26f7","715b37af831e4b0e42a0e120f8750cc96fda749260271ce3747ed46b0c413151","senior-crm-data-executive-at-aj-bell-00f5523773","Senior CRM Data Executive","AJ Bell","https://cdn.jobboardwise.com/logo/ajbell.co.uk","AJ Bell is one of the UK's largest investment platforms. Learn more about our people, our culture and our careers below.","Financial Services","London","United Kingdom",[],[],false,[19],"Full-time","Marketing","\u003Ch2>Job Description\u003C/h2>\u003Cp>We're looking for a Senior CRM Data Executive with hands-on Bloomreach experience to join our Direct to Consumer (D2C) Marketing team on a 12-month fixed-term contract. You'll use customer data and automation to deliver smarter, more relevant communications that improve the customer experience and support our ambition to help more people feel good about investing.\u003C/p>\u003Cp>This is a hands-on CRM role where you'll use Bloomreach to build customer segments, deliver automated journeys and optimise marketing activity. Working closely with our Customer Marketing and Data teams, you'll turn campaign ideas into accurate, targeted communications that drive engagement and support business growth.\u003C/p>\u003Cp>\u003Cstrong>What does the job involve?\u003C/strong>\u003C/p>\u003Cp>You'll take ownership of the technical delivery of CRM campaigns and automated customer journeys, using data and insight to make our marketing more effective.\u003C/p>\u003Cp>\u003Cstrong>You'll:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Build and manage customer segments, targeting rules, scenarios and automated journeys within Bloomreach.\u003C/li>\u003Cli>Translate marketing briefs into accurate audience selections, campaign logic and CRM activity.\u003C/li>\u003Cli>Develop personalised, data-driven campaigns using customer behaviour, engagement history and other relevant data.\u003C/li>\u003Cli>Build and optimise automated customer journeys, from simple triggered emails to more complex, multi-channel programmes.\u003C/li>\u003Cli>Work closely with Customer Marketing to advise on audience targeting, data availability, campaign feasibility and journey design.\u003C/li>\u003Cli>Manage and maintain existing CRM scenarios and automated programmes, identifying opportunities to improve performance and reduce manual processes.\u003C/li>\u003Cli>Analyse campaign and journey performance, creating reports and dashboards that turn data into useful recommendations.\u003C/li>\u003Cli>Carry out testing and quality assurance to ensure campaigns are accurate and delivered correctly.\u003C/li>\u003Cli>Support the delivery of ongoing email marketing campaigns and other customer communications.\u003C/li>\u003Cli>Work with colleagues across Marketing, Product, Data and Operations to improve how we use customer data and marketing automation.\u003C/li>\u003Cli>Ensure all CRM activity meets our internal governance standards and relevant regulatory requirements, including GDPR, marketing permissions and Consumer Duty.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What are we looking for?\u003C/strong>\u003C/p>\u003Cp>We're looking for someone with strong CRM and marketing automation experience who enjoys working with data, solving problems and improving how customer communications are delivered.\u003C/p>\u003Cp>\u003Cstrong>You'll have:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cstrong>Essential: Hands-on experience using Bloomreach\u003C/strong>, including building customer segments, scenarios, automated journeys and campaign targeting logic.\u003C/li>\u003Cli>Around 3 years' or more experience in CRM, email marketing or marketing automation, ideally within an omnichannel environment.\u003C/li>\u003Cli>A good understanding of customer segmentation, personalisation and automated marketing journeys.\u003C/li>\u003Cli>Experience delivering email marketing campaigns from audience selection and build through to testing, deployment and reporting.\u003C/li>\u003Cli>Strong analytical skills, with the ability to interpret customer and campaign data, identify trends and recommend improvements.\u003C/li>\u003Cli>Excellent attention to detail and experience following testing and quality assurance processes.\u003C/li>\u003Cli>A good understanding of GDPR, customer marketing permissions and responsible use of customer data.\u003C/li>\u003Cli>The ability to explain technical information clearly and work collaboratively with marketing and data stakeholders.\u003C/li>\u003Cli>Strong organisational skills, with the ability to manage multiple campaigns and priorities.\u003C/li>\u003C/ul>\u003Cp>Experience using SQL would be useful, but isn't essential.\u003C/p>\u003Cp>If you enjoy getting into the detail of CRM platforms, building effective customer journeys and using data to make marketing more relevant and impactful, we'd love to hear from you.\u003C/p>\u003Cp>\u003Cstrong>About AJ Bell  \u003C/strong>\u003C/p>\u003Cp>At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.\u003C/p>\u003Cp>We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.\u003C/p>\u003Cp>Today, over 762,000\u003Cstrong> \u003C/strong>customers trust us to manage more than £121.5\u003Cstrong> \u003C/strong>billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures.\u003C/p>\u003Cp>We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture.\u003C/p>\u003Cp>\u003Cstrong>What we offer  \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Competitive starting salary depending on experience\u003C/li>\u003Cli>25 days holiday, increasing with service + buy/sell scheme + bank holidays  \u003C/li>\u003Cli>6% Pension with matched contributions  \u003C/li>\u003Cli>Discretionary bonus scheme  \u003C/li>\u003Cli>Share schemes (including free shares and BAYE)  \u003C/li>\u003Cli>Health Cash Plan and discounted private healthcare  \u003C/li>\u003Cli>Free gym membership\u003C/li>\u003Cli>Enhanced family leave (subject to qualifying criteria)  \u003C/li>\u003Cli>Travel and bike loan schemes  \u003C/li>\u003Cli>Employee Assistance Programme  \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Life at AJ Bell  \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Regular social events including summer and Christmas parties  \u003C/li>\u003Cli>Learning and development opportunities tailored to you  \u003C/li>\u003Cli>Casual dress code  \u003C/li>\u003Cli>Friendly, supportive team environment  \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Our ways of working \u003C/strong> \u003C/p>\u003Cp>We offer hybrid working, with a minimum of \u003Cstrong>50% of your working time per month\u003C/strong> spent in the office.  \u003C/p>\u003Cp>For new starters, there’s an initial period of full-time office working to help you settle in and build relationships.  \u003C/p>\u003Cp>\u003Cstrong>Inclusion & diversity  \u003C/strong>\u003C/p>\u003Cp>We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work.  \u003C/p>\u003Cp>We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. \u003C/p>","Job Description We're looking for a Senior CRM Data Executive with hands-on Bloomreach experience to join our Direct to Consumer (D2C) Marketing team on a 12-month fixed-term contract. You'll use customer data and automation to deliver smarter, more relevant communications that improve the customer experience and support our ambition to help more people feel good about investing. This is a hands-on CRM role where you'll use Bloomreach to build customer segments, deliver automated journeys and optimise marketing activity. Working closely with our Customer Marketing and Data teams, you'll turn campaign ideas into accurate, targeted communications that drive engagement and support business growth. What does the job involve? You'll take ownership of the technical delivery of CRM campaigns and automated customer journeys, using data and insight to make our marketing more effective. You'll: Build and manage customer segments, targeting rules, scenarios and automated journeys within Bloomreach. Translate marketing briefs into accurate audience selections, campaign logic and CRM activity. Develop personalised, data-driven campaigns using customer behaviour, engagement history and other relevant data. Build and optimise automated customer journeys, from simple triggered emails to more complex, multi-channel programmes. Work closely with Customer Marketing to advise on audience targeting, data availability, campaign feasibility and journey design. Manage and maintain existing CRM scenarios and automated programmes, identifying opportunities to improve performance and reduce manual processes. Analyse campaign and journey performance, creating reports and dashboards that turn data into useful recommendations. Carry out testing and quality assurance to ensure campaigns are accurate and delivered correctly. Support the delivery of ongoing email marketing campaigns and other customer communications. Work with colleagues across Marketing, Product, Data and Operations to improve how we use customer data and marketing automation. Ensure all CRM activity meets our internal governance standards and relevant regulatory requirements, including GDPR, marketing permissions and Consumer Duty. What are we looking for? We're looking for someone with strong CRM and marketing automation experience who enjoys working with data, solving problems and improving how customer communications are delivered. You'll have: Essential: Hands-on experience using Bloomreach , including building customer segments, scenarios, automated journeys and campaign targeting logic. Around 3 years' or more experience in CRM, email marketing or marketing automation, ideally within an omnichannel environment. A good understanding of customer segmentation, personalisation and automated marketing journeys. Experience delivering email marketing campaigns from audience selection and build through to testing, deployment and reporting. Strong analytical skills, with the ability to interpret customer and campaign data, identify trends and recommend improvements. Excellent attention to detail and experience following testing and quality assurance processes. A good understanding of GDPR, customer marketing permissions and responsible use of customer data. The ability to explain technical information clearly and work collaboratively with marketing and data stakeholders. Strong organisational skills, with the ability to manage multiple campaigns and priorities. Experience using SQL would be useful, but isn't essential. If you enjoy getting into the detail of CRM platforms, building effective customer journeys and using data to make marketing more relevant and impactful, we'd love to hear from you. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Competitive starting salary depending on experience 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym membership Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there’s an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.",0,1791818967000,"2026-10-12 17:35:02","2026-10-12T14:06:58.162Z","",true,"GBP",{"jsonldValid":17,"jsonld":27},{"jobs":32},[33,51,69,89,111,124],{"id":34,"applyToken":35,"slug":36,"title":37,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"applicantCountries":38,"applicantStates":39,"remote":17,"employmentType":40,"department":41,"content_html":42,"content_text":43,"years":23,"createdAt":44,"updatedAtISO":45,"postedAtISO":46,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":47,"salaryMax":48,"currency":29,"isPaid":17,"schema":49},"5655e5484dd57fa8e9e2704f4b06bef9b9586b1b9b5210c299a4cad29680f199","56b9f020a9f79a1d68955868420a296b93e4d8ff3bd594ae12d39ce0884bacbd","customer-marketing-analytics-manager-ftc-at-aj-bell-8bdbb7a7e9","Customer Marketing Analytics Manager (FTC)",[],[],[19],"Data","\u003Ch2>Job Description\u003C/h2>\u003Cp>We're now recruiting for a Marketing Analytics Manager (12-Month Fixed-Term Contract). The Marketing Analytics Manager is an individual contributor role responsible for building analytical capability across Customer Marketing through robust measurement, experimentation and actionable insight. The role will develop measurement frameworks, define KPIs and establish scalable analytical approaches that enable effective campaign planning, optimisation and performance evaluation.\u003C/p>\u003Cp>Partnering with Customer Marketing, CRM and Strategy & Insights, you'll establish and evolve the team's testing and measurement capability, ensuring campaigns are designed with meaningful success measures from the outset and that results drive continuous optimisation.\u003C/p>\u003Cp>Acting as the bridge between Customer Marketing, CRM and Strategy & Insights, you'll translate business objectives into analytical approaches that enable better decision-making, improve campaign effectiveness and support customer and commercial growth. You'll also help build the reporting, tools and analytical capability that enable Marketing Managers to self-serve insight and make evidence-based decisions.\u003C/p>\u003Cp>\u003Cstrong>What does the job involve?\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Develop and embed our testing and measurement strategy\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Develop and operationalise Customer Marketing's A/B testing and control group strategy, establishing a structured test-and-learn framework that enables continuous optimisation.\u003C/li>\u003Cli>Design robust measurement methodologies, ensuring campaigns are configured to produce statistically meaningful and commercially relevant results.\u003C/li>\u003Cli>Develop and embed consistent KPIs, success measures and measurement frameworks across Customer Marketing.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Partner with CRM to deliver measurable campaigns\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Work closely with CRM throughout campaign planning and delivery to ensure campaigns, tests and control groups are configured correctly and aligned to agreed measurement objectives.\u003C/li>\u003Cli>Define and document campaign measurement and data requirements, ensuring the appropriate data is captured to support analysis, reporting and optimisation.\u003C/li>\u003Cli>Champion best practice in campaign measurement, experimentation and performance evaluation across Customer Marketing.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Build reporting and analytical capability\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Own and evolve the Customer Marketing Measurement Framework, ensuring consistent KPIs, measurement methodologies and reporting are applied across all Customer Marketing activity and remain aligned to business objectives.\u003C/li>\u003Cli>Partner with CRM and Strategy & Insights to develop scalable reporting and dashboards that provide a consolidated view of Customer Marketing performance.\u003C/li>\u003Cli>Develop scalable reporting and dashboards that provide a consolidated view of Customer Marketing performance across Bloomreach, Power BI and other data sources, including Snowflake, Google Analytics and Content Square.\u003C/li>\u003Cli>Develop standardised reporting, dashboards and self-service tools that enable Marketing Managers to access insight and monitor campaign performance.\u003C/li>\u003Cli>Continuously improve reporting and measurement capabilities to support a growing Customer Marketing function.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Turn data into actionable insight\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Analyse campaign performance, customer behaviour and commercial outcomes to identify trends, opportunities and risks.\u003C/li>\u003Cli>Translate complex data into clear, actionable insights and recommendations that inform campaign optimisation, investment decisions and future planning.\u003C/li>\u003Cli>Surface key risks and opportunities to senior stakeholders, providing context and clear recommendations for action.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Build analytical capability across Customer Marketing\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Act as the primary liaison across Marketing, CRM, Data and Insights teams, aligning priorities, translating business requirements and ensuring timely delivery of analytical solutions.\u003C/li>\u003Cli>Support Marketing Managers in developing their analytical capability through coaching, knowledge sharing and embedding best practice.\u003C/li>\u003Cli>Promote a culture of experimentation, evidence-based decision making and continuous improvement across the Customer Marketing team.\u003C/li>\u003Cli>Keep abreast of emerging measurement approaches, analytical techniques and marketing technologies, identifying opportunities to improve how Customer Marketing measures and optimises performance.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Risk, governance and compliance\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Ensure marketing measurement and reporting activities comply with regulatory requirements, data governance standards and customer privacy obligations.\u003C/li>\u003Cli>Support the business in meeting its regulatory responsibilities, including Consumer Duty, by ensuring appropriate controls and measurement are in place.\u003C/li>\u003Cli>Identify and escalate data-related risks or issues, working collaboratively to ensure they are effectively managed.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Competence, knowledge and skills\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Experience\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Experience developing and embedding marketing measurement, experimentation or customer analytics capabilities.\u003C/li>\u003Cli>Experience establishing best practices, improving analytics maturity and embedding scalable measurement approaches.\u003C/li>\u003Cli>Experience working with CRM teams and marketing automation platforms.\u003C/li>\u003Cli>Strong understanding of customer marketing, CRM and customer lifecycle marketing principles.\u003C/li>\u003Cli>Experience designing A/B tests, control groups and measurement frameworks that deliver statistically meaningful and commercially actionable insight.\u003C/li>\u003Cli>Proven ability to translate business objectives into analytical approaches and actionable recommendations.\u003C/li>\u003Cli>Experience developing and owning marketing performance reporting and measurement frameworks, including regular reporting to senior stakeholders, using Power BI or similar visualisation tools.\u003C/li>\u003Cli>Strong stakeholder management skills.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Knowledge\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Marketing effectiveness, campaign measurement, attribution, incrementality and ROI evaluation.\u003C/li>\u003Cli>Statistical testing methodologies, including A/B testing, control groups and significance testing.\u003C/li>\u003Cli>Reporting and visualisation approaches that enable effective decision making.\u003C/li>\u003Cli>Understanding of customer lifecycle marketing, segmentation, personalisation, loyalty and retention strategies.\u003C/li>\u003Cli>Knowledge of customer data models, CRM platforms and data governance principles.\u003C/li>\u003Cli>An understanding of platforms such as Bloomreach, Snowflake, Google Analytics and Content Square would be advantageous.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Skills\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Strong commercial and analytical acumen with the ability to translate insight into strategies that drive customer and commercial outcomes.\u003C/li>\u003Cli>Excellent communication and data storytelling skills, adapting insight for both technical and non-technical audiences.\u003C/li>\u003Cli>Ability to influence stakeholders and build strong cross-functional relationships.\u003C/li>\u003Cli>Experience using Power BI, Excel and marketing analytics tools to interrogate and present data.\u003C/li>\u003Cli>Highly organised with the ability to manage multiple priorities and drive continuous improvement.\u003C/li>\u003Cli>Passion for experimentation, optimisation and using evidence to improve customer outcomes.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>About AJ Bell \u003C/strong>\u003C/p>\u003Cp>At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension, or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.\u003C/p>\u003Cp>We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.\u003C/p>\u003Cp>Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures.\u003C/p>\u003Cp>We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture.\u003C/p>\u003Cp>\u003Cstrong>What we offer \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Salary £65,000 - £75,000 depending on experience \u003C/li>\u003Cli>27 days holiday, increasing with service + buy/sell scheme + bank holidays \u003C/li>\u003Cli>8% Pension with matched contributions \u003C/li>\u003Cli>Discretionary bonus scheme \u003C/li>\u003Cli>Share schemes (including free shares and BAYE) \u003C/li>\u003Cli>Health Cash Plan and discounted private healthcare \u003C/li>\u003Cli>Free gym \u003C/li>\u003Cli>Enhanced family leave (subject to qualifying criteria) \u003C/li>\u003Cli>Travel and bike loan schemes \u003C/li>\u003Cli>Employee Assistance Programme \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Life at AJ Bell \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Regular social events including summer and Christmas parties \u003C/li>\u003Cli>Learning and development opportunities tailored to you \u003C/li>\u003Cli>Casual dress code \u003C/li>\u003Cli>Friendly, supportive team environment \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Our ways of working \u003C/strong>\u003C/p>\u003Cp>We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. This role is based in London. \u003C/p>\u003Cp>For new starters, there is an initial period of full-time office working to help you settle in and build relationships. \u003C/p>\u003Cp>\u003Cstrong>Inclusion & diversity \u003C/strong>\u003C/p>\u003Cp>We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. \u003C/p>\u003Cp>We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential. \u003C/p>","Job DescriptionWe're now recruiting for a Marketing Analytics Manager (12-Month Fixed-Term Contract). The Marketing Analytics Manager is an individual contributor role responsible for building analytical capability across Customer Marketing through robust measurement, experimentation and actionable insight. The role will develop measurement frameworks, define KPIs and establish scalable analytical approaches that enable effective campaign planning, optimisation and performance evaluation.Partnering with Customer Marketing, CRM and Strategy & Insights, you'll establish and evolve the team's testing and measurement capability, ensuring campaigns are designed with meaningful success measures from the outset and that results drive continuous optimisation.Acting as the bridge between Customer Marketing, CRM and Strategy & Insights, you'll translate business objectives into analytical approaches that enable better decision-making, improve campaign effectiveness and support customer and commercial growth. You'll also help build the reporting, tools and analytical capability that enable Marketing Managers to self-serve insight and make evidence-based decisions.What does the job involve?Develop and embed our testing and measurement strategyDevelop and operationalise Customer Marketing's A/B testing and control group strategy, establishing a structured test-and-learn framework that enables continuous optimisation.Design robust measurement methodologies, ensuring campaigns are configured to produce statistically meaningful and commercially relevant results.Develop and embed consistent KPIs, success measures and measurement frameworks across Customer Marketing.Partner with CRM to deliver measurable campaignsWork closely with CRM throughout campaign planning and delivery to ensure campaigns, tests and control groups are configured correctly and aligned to agreed measurement objectives.Define and document campaign measurement and data requirements, ensuring the appropriate data is captured to support analysis, reporting and optimisation.Champion best practice in campaign measurement, experimentation and performance evaluation across Customer Marketing.Build reporting and analytical capabilityOwn and evolve the Customer Marketing Measurement Framework, ensuring consistent KPIs, measurement methodologies and reporting are applied across all Customer Marketing activity and remain aligned to business objectives.Partner with CRM and Strategy & Insights to develop scalable reporting and dashboards that provide a consolidated view of Customer Marketing performance.Develop scalable reporting and dashboards that provide a consolidated view of Customer Marketing performance across Bloomreach, Power BI and other data sources, including Snowflake, Google Analytics and Content Square.Develop standardised reporting, dashboards and self-service tools that enable Marketing Managers to access insight and monitor campaign performance.Continuously improve reporting and measurement capabilities to support a growing Customer Marketing function.Turn data into actionable insightAnalyse campaign performance, customer behaviour and commercial outcomes to identify trends, opportunities and risks.Translate complex data into clear, actionable insights and recommendations that inform campaign optimisation, investment decisions and future planning.Surface key risks and opportunities to senior stakeholders, providing context and clear recommendations for action.Build analytical capability across Customer MarketingAct as the primary liaison across Marketing, CRM, Data and Insights teams, aligning priorities, translating business requirements and ensuring timely delivery of analytical solutions.Support Marketing Managers in developing their analytical capability through coaching, knowledge sharing and embedding best practice.Promote a culture of experimentation, evidence-based decision making and continuous improvement across the Customer Marketing team.Keep abreast of emerging measurement approaches, analytical techniques and marketing technologies, identifying opportunities to improve how Customer Marketing measures and optimises performance.Risk, governance and complianceEnsure marketing measurement and reporting activities comply with regulatory requirements, data governance standards and customer privacy obligations.Support the business in meeting its regulatory responsibilities, including Consumer Duty, by ensuring appropriate controls and measurement are in place.Identify and escalate data-related risks or issues, working collaboratively to ensure they are effectively managed.Competence, knowledge and skillsExperienceExperience developing and embedding marketing measurement, experimentation or customer analytics capabilities.Experience establishing best practices, improving analytics maturity and embedding scalable measurement approaches.Experience working with CRM teams and marketing automation platforms.Strong understanding of customer marketing, CRM and customer lifecycle marketing principles.Experience designing A/B tests, control groups and measurement frameworks that deliver statistically meaningful and commercially actionable insight.Proven ability to translate business objectives into analytical approaches and actionable recommendations.Experience developing and owning marketing performance reporting and measurement frameworks, including regular reporting to senior stakeholders, using Power BI or similar visualisation tools.Strong stakeholder management skills.KnowledgeMarketing effectiveness, campaign measurement, attribution, incrementality and ROI evaluation.Statistical testing methodologies, including A/B testing, control groups and significance testing.Reporting and visualisation approaches that enable effective decision making.Understanding of customer lifecycle marketing, segmentation, personalisation, loyalty and retention strategies.Knowledge of customer data models, CRM platforms and data governance principles.An understanding of platforms such as Bloomreach, Snowflake, Google Analytics and Content Square would be advantageous.SkillsStrong commercial and analytical acumen with the ability to translate insight into strategies that drive customer and commercial outcomes.Excellent communication and data storytelling skills, adapting insight for both technical and non-technical audiences.Ability to influence stakeholders and build strong cross-functional relationships.Experience using Power BI, Excel and marketing analytics tools to interrogate and present data.Highly organised with the ability to manage multiple priorities and drive continuous improvement.Passion for experimentation, optimisation and using evidence to improve customer outcomes.About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension, or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures.We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture.What we offer Salary £65,000 - £75,000 depending on experience 27 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. This role is based in London. For new starters, there is an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.",1786980461000,"2026-08-17 17:28:44","2026-08-17T16:19:07.288Z",65000,75000,{"jsonldValid":28,"jsonld":50},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Customer Marketing Analytics Manager (FTC)\",\"description\":\"\u003Ch2>Job Description\u003C/h2>\u003Cp>We're now recruiting for a Marketing Analytics Manager (12-Month Fixed-Term Contract). The Marketing Analytics Manager is an individual contributor role responsible for building analytical capability across Customer Marketing through robust measurement, experimentation and actionable insight. The role will develop measurement frameworks, define KPIs and establish scalable analytical approaches that enable effective campaign planning, optimisation and performance evaluation.\u003C/p>\u003Cp>Partnering with Customer Marketing, CRM and Strategy & Insights, you'll establish and evolve the team's testing and measurement capability, ensuring campaigns are designed with meaningful success measures from the outset and that results drive continuous optimisation.\u003C/p>\u003Cp>Acting as the bridge between Customer Marketing, CRM and Strategy & Insights, you'll translate business objectives into analytical approaches that enable better decision-making, improve campaign effectiveness and support customer and commercial growth. You'll also help build the reporting, tools and analytical capability that enable Marketing Managers to self-serve insight and make evidence-based decisions.\u003C/p>\u003Cp>\u003Cstrong>What does the job involve?\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Develop and embed our testing and measurement strategy\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Develop and operationalise Customer Marketing's A/B testing and control group strategy, establishing a structured test-and-learn framework that enables continuous optimisation.\u003C/li>\u003Cli>Design robust measurement methodologies, ensuring campaigns are configured to produce statistically meaningful and commercially relevant results.\u003C/li>\u003Cli>Develop and embed consistent KPIs, success measures and measurement frameworks across Customer Marketing.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Partner with CRM to deliver measurable campaigns\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Work closely with CRM throughout campaign planning and delivery to ensure campaigns, tests and control groups are configured correctly and aligned to agreed measurement objectives.\u003C/li>\u003Cli>Define and document campaign measurement and data requirements, ensuring the appropriate data is captured to support analysis, reporting and optimisation.\u003C/li>\u003Cli>Champion best practice in campaign measurement, experimentation and performance evaluation across Customer Marketing.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Build reporting and analytical capability\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Own and evolve the Customer Marketing Measurement Framework, ensuring consistent KPIs, measurement methodologies and reporting are applied across all Customer Marketing activity and remain aligned to business objectives.\u003C/li>\u003Cli>Partner with CRM and Strategy & Insights to develop scalable reporting and dashboards that provide a consolidated view of Customer Marketing performance.\u003C/li>\u003Cli>Develop scalable reporting and dashboards that provide a consolidated view of Customer Marketing performance across Bloomreach, Power BI and other data sources, including Snowflake, Google Analytics and Content Square.\u003C/li>\u003Cli>Develop standardised reporting, dashboards and self-service tools that enable Marketing Managers to access insight and monitor campaign performance.\u003C/li>\u003Cli>Continuously improve reporting and measurement capabilities to support a growing Customer Marketing function.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Turn data into actionable insight\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Analyse campaign performance, customer behaviour and commercial outcomes to identify trends, opportunities and risks.\u003C/li>\u003Cli>Translate complex data into clear, actionable insights and recommendations that inform campaign optimisation, investment decisions and future planning.\u003C/li>\u003Cli>Surface key risks and opportunities to senior stakeholders, providing context and clear recommendations for action.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Build analytical capability across Customer Marketing\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Act as the primary liaison across Marketing, CRM, Data and Insights teams, aligning priorities, translating business requirements and ensuring timely delivery of analytical solutions.\u003C/li>\u003Cli>Support Marketing Managers in developing their analytical capability through coaching, knowledge sharing and embedding best practice.\u003C/li>\u003Cli>Promote a culture of experimentation, evidence-based decision making and continuous improvement across the Customer Marketing team.\u003C/li>\u003Cli>Keep abreast of emerging measurement approaches, analytical techniques and marketing technologies, identifying opportunities to improve how Customer Marketing measures and optimises performance.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Risk, governance and compliance\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Ensure marketing measurement and reporting activities comply with regulatory requirements, data governance standards and customer privacy obligations.\u003C/li>\u003Cli>Support the business in meeting its regulatory responsibilities, including Consumer Duty, by ensuring appropriate controls and measurement are in place.\u003C/li>\u003Cli>Identify and escalate data-related risks or issues, working collaboratively to ensure they are effectively managed.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Competence, knowledge and skills\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Experience\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Experience developing and embedding marketing measurement, experimentation or customer analytics capabilities.\u003C/li>\u003Cli>Experience establishing best practices, improving analytics maturity and embedding scalable measurement approaches.\u003C/li>\u003Cli>Experience working with CRM teams and marketing automation platforms.\u003C/li>\u003Cli>Strong understanding of customer marketing, CRM and customer lifecycle marketing principles.\u003C/li>\u003Cli>Experience designing A/B tests, control groups and measurement frameworks that deliver statistically meaningful and commercially actionable insight.\u003C/li>\u003Cli>Proven ability to translate business objectives into analytical approaches and actionable recommendations.\u003C/li>\u003Cli>Experience developing and owning marketing performance reporting and measurement frameworks, including regular reporting to senior stakeholders, using Power BI or similar visualisation tools.\u003C/li>\u003Cli>Strong stakeholder management skills.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Knowledge\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Marketing effectiveness, campaign measurement, attribution, incrementality and ROI evaluation.\u003C/li>\u003Cli>Statistical testing methodologies, including A/B testing, control groups and significance testing.\u003C/li>\u003Cli>Reporting and visualisation approaches that enable effective decision making.\u003C/li>\u003Cli>Understanding of customer lifecycle marketing, segmentation, personalisation, loyalty and retention strategies.\u003C/li>\u003Cli>Knowledge of customer data models, CRM platforms and data governance principles.\u003C/li>\u003Cli>An understanding of platforms such as Bloomreach, Snowflake, Google Analytics and Content Square would be advantageous.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Skills\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Strong commercial and analytical acumen with the ability to translate insight into strategies that drive customer and commercial outcomes.\u003C/li>\u003Cli>Excellent communication and data storytelling skills, adapting insight for both technical and non-technical audiences.\u003C/li>\u003Cli>Ability to influence stakeholders and build strong cross-functional relationships.\u003C/li>\u003Cli>Experience using Power BI, Excel and marketing analytics tools to interrogate and present data.\u003C/li>\u003Cli>Highly organised with the ability to manage multiple priorities and drive continuous improvement.\u003C/li>\u003Cli>Passion for experimentation, optimisation and using evidence to improve customer outcomes.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>About AJ Bell \u003C/strong>\u003C/p>\u003Cp>At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension, or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.\u003C/p>\u003Cp>We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.\u003C/p>\u003Cp>Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures.\u003C/p>\u003Cp>We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture.\u003C/p>\u003Cp>\u003Cstrong>What we offer \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Salary £65,000 - £75,000 depending on experience \u003C/li>\u003Cli>27 days holiday, increasing with service + buy/sell scheme + bank holidays \u003C/li>\u003Cli>8% Pension with matched contributions \u003C/li>\u003Cli>Discretionary bonus scheme \u003C/li>\u003Cli>Share schemes (including free shares and BAYE) \u003C/li>\u003Cli>Health Cash Plan and discounted private healthcare \u003C/li>\u003Cli>Free gym \u003C/li>\u003Cli>Enhanced family leave (subject to qualifying criteria) \u003C/li>\u003Cli>Travel and bike loan schemes \u003C/li>\u003Cli>Employee Assistance Programme \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Life at AJ Bell \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Regular social events including summer and Christmas parties \u003C/li>\u003Cli>Learning and development opportunities tailored to you \u003C/li>\u003Cli>Casual dress code \u003C/li>\u003Cli>Friendly, supportive team environment \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Our ways of working \u003C/strong>\u003C/p>\u003Cp>We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. This role is based in London. \u003C/p>\u003Cp>For new starters, there is an initial period of full-time office working to help you settle in and build relationships. \u003C/p>\u003Cp>\u003Cstrong>Inclusion & diversity \u003C/strong>\u003C/p>\u003Cp>We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. \u003C/p>\u003Cp>We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential. \u003C/p>\",\"datePosted\":\"2026-08-17T16:19:07.288Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"AJ Bell\",\"sameAs\":\"http://www.ajbell.co.uk/group\",\"logo\":\"https://cdn.jobboardwise.com/logo/ajbell.co.uk\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"AJ Bell\",\"value\":\"5655e5484dd57fa8e9e2704f4b06bef9b9586b1b9b5210c299a4cad29680f199\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London\",\"addressRegion\":\"England\",\"addressCountry\":\"GB\"}}}",{"id":52,"applyToken":53,"slug":54,"title":55,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":56,"country":14,"applicantCountries":57,"applicantStates":58,"remote":17,"employmentType":59,"department":60,"content_html":61,"content_text":62,"years":23,"createdAt":63,"updatedAtISO":64,"postedAtISO":65,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":66,"salaryMax":66,"currency":29,"isPaid":17,"schema":67},"5822c93978fa5f7aa457f09425ea8f0d58cfcf46a19dca6aa7c5dbb51d9e7fd4","eb7451a2e03728b5f1af2097c8e6c4f580c3dc65874042eb074bcd5a441db47a","programme-manager-customer-marketing-transformation-ftc-at-aj-bell-eb4ed25ff7","Programme Manager Customer Marketing Transformation (FTC)","London - Hybrid",[],[],[19],"Other","\u003Ch2>Job Description\u003C/h2>\u003Cp>We're now recruiting for a \u003Cstrong>Programme Manager, Customer Marketing Transformation\u003C/strong> (1-Year Fixed-Term Contract), to lead and deliver strategic initiatives that enhance customer engagement, modernise marketing capabilities, and improve customer experiences across AJ Bell.\u003C/p>\u003Cp>Working across marketing, digital, data, technology, and operations, you'll manage complex cross functional programmes that deliver measurable business outcomes and support our long-term growth ambitions. The role is responsible for programme governance, stakeholder management, budgeting, risk management, and delivery planning, ensuring transformation initiatives are aligned to business strategy, successfully embedded across the organisation, and deliver meaningful commercial and customer benefits.\u003C/p>\u003Cp>\u003Cstrong>Key responsibilities\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Programme Leadership & Delivery\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Lead the end-to-end delivery of customer marketing transformation programmes.\u003C/li>\u003Cli>Develop and maintain programme roadmaps, delivery plans, governance structures, and reporting frameworks.\u003C/li>\u003Cli>Manage multiple workstreams and dependencies across business and technology teams.\u003C/li>\u003Cli>Ensure delivery milestones, risks, budgets, and outcomes are effectively managed.\u003C/li>\u003Cli>Promote continuous improvement and lessons learned throughout programme delivery.\u003C/li>\u003Cli>Work closely with CRM agency to establish and remove project blockers\u003C/li>\u003Cli>Run project status meetings, coordinate meetings between agency and key stakeholders, ensure actions are documented and followed through on\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Customer Marketing Transformation\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Deliver transformation initiatives focused on customer lifecycle optimisation, CRM and marketing technology transformation, personalisation and segmentation strategies, customer communications and engagement, marketing automation and campaign effectiveness, Customer journey improvements\u003C/li>\u003Cli>Support the implementation of customer-centric operating models and processes.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Stakeholder Management\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Build strong relationships with senior stakeholders across Marketing, Customer, Technology, Data, Compliance, Operations, and Change functions.\u003C/li>\u003Cli>Facilitate governance forums, steering committees, and executive updates.\u003C/li>\u003Cli>Influence and align stakeholders to support programme objectives and delivery priorities.\u003C/li>\u003Cli>Ensure impacted teams are engaged, prepared, and supported through change.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Governance, Risk & Financial Management\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Establish and maintain effective programme governance and controls.\u003C/li>\u003Cli>Manage programme risks, issues, dependencies, assumptions, and mitigations.\u003C/li>\u003Cli>Oversee programme budgets, resource plans, and supplier engagement.\u003C/li>\u003Cli>Track programme benefits and ensure delivery of agreed business outcomes.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Competence, Knowledge, and Skills\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Proven experience in project management and change implementation.\u003C/li>\u003Cli>At least 7+ years’ experience in programme management within customer, marketing, CRM, or digital transformation environments.\u003C/li>\u003Cli>Strong programme and project management capability across multiple concurrent workstreams.\u003C/li>\u003Cli>Excellent stakeholder management and communication skills.\u003C/li>\u003Cli>Experience managing governance, risks, budgets, and delivery reporting.\u003C/li>\u003Cli>Experience in project management frameworks such as agile, waterfall, scrum or PRINCE2.\u003C/li>\u003Cli>Strong leadership and influencing capability across cross-functional teams.\u003C/li>\u003Cli>Strategic and customer-focused mindset.\u003C/li>\u003Cli>Strong organisational and planning skills.\u003C/li>\u003Cli>Collaborative leadership style.\u003C/li>\u003Cli>Ability to manage complexity and ambiguity.\u003C/li>\u003Cli>Strong problem-solving and decision-making capability.\u003C/li>\u003Cli>Resilient, adaptable, and delivery-focused.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Desirable\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Experience within Financial Services or other regulated industries desirable.\u003C/li>\u003Cli>Knowledge of customer marketing, CRM, customer journeys, and marketing operations.\u003C/li>\u003Cli>Experience with customer and marketing technology platforms such as Bloomreach, Salesforce, Adobe, Braze, or HubSpot.\u003C/li>\u003Cli>Familiarity with customer data, analytics, and personalisation initiatives.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>About AJ Bell \u003C/strong>\u003C/p>\u003Cp>At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension, or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.\u003C/p>\u003Cp>We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.\u003C/p>\u003Cp>Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures.\u003C/p>\u003Cp>We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture.\u003C/p>\u003Cp>\u003Cstrong>What we offer \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Salary from £90,000 \u003C/li>\u003Cli>27 days holiday, increasing with service + buy/sell scheme + bank holidays \u003C/li>\u003Cli>8% Pension with matched contributions \u003C/li>\u003Cli>Discretionary bonus scheme \u003C/li>\u003Cli>Share schemes (including free shares and BAYE) \u003C/li>\u003Cli>Health Cash Plan and discounted private healthcare \u003C/li>\u003Cli>Free gym \u003C/li>\u003Cli>Enhanced family leave (subject to qualifying criteria) \u003C/li>\u003Cli>Travel and bike loan schemes \u003C/li>\u003Cli>Employee Assistance Programme \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Life at AJ Bell \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Regular social events including summer and Christmas parties \u003C/li>\u003Cli>Learning and development opportunities tailored to you \u003C/li>\u003Cli>Casual dress code \u003C/li>\u003Cli>Friendly, supportive team environment \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Our ways of working \u003C/strong>\u003C/p>\u003Cp>We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. This role is based in London. \u003C/p>\u003Cp>For new starters, there is an initial period of full-time office working to help you settle in and build relationships. \u003C/p>\u003Cp>\u003Cstrong>Inclusion & diversity \u003C/strong>\u003C/p>\u003Cp>We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. \u003C/p>\u003Cp>We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential. \u003C/p>","Job DescriptionWe're now recruiting for a Programme Manager, Customer Marketing Transformation (1-Year Fixed-Term Contract), to lead and deliver strategic initiatives that enhance customer engagement, modernise marketing capabilities, and improve customer experiences across AJ Bell.Working across marketing, digital, data, technology, and operations, you'll manage complex cross functional programmes that deliver measurable business outcomes and support our long-term growth ambitions. The role is responsible for programme governance, stakeholder management, budgeting, risk management, and delivery planning, ensuring transformation initiatives are aligned to business strategy, successfully embedded across the organisation, and deliver meaningful commercial and customer benefits.Key responsibilitiesProgramme Leadership & DeliveryLead the end-to-end delivery of customer marketing transformation programmes.Develop and maintain programme roadmaps, delivery plans, governance structures, and reporting frameworks.Manage multiple workstreams and dependencies across business and technology teams.Ensure delivery milestones, risks, budgets, and outcomes are effectively managed.Promote continuous improvement and lessons learned throughout programme delivery.Work closely with CRM agency to establish and remove project blockersRun project status meetings, coordinate meetings between agency and key stakeholders, ensure actions are documented and followed through onCustomer Marketing TransformationDeliver transformation initiatives focused on customer lifecycle optimisation, CRM and marketing technology transformation, personalisation and segmentation strategies, customer communications and engagement, marketing automation and campaign effectiveness, Customer journey improvementsSupport the implementation of customer-centric operating models and processes.Stakeholder ManagementBuild strong relationships with senior stakeholders across Marketing, Customer, Technology, Data, Compliance, Operations, and Change functions.Facilitate governance forums, steering committees, and executive updates.Influence and align stakeholders to support programme objectives and delivery priorities.Ensure impacted teams are engaged, prepared, and supported through change.Governance, Risk & Financial ManagementEstablish and maintain effective programme governance and controls.Manage programme risks, issues, dependencies, assumptions, and mitigations.Oversee programme budgets, resource plans, and supplier engagement.Track programme benefits and ensure delivery of agreed business outcomes.Competence, Knowledge, and SkillsProven experience in project management and change implementation.At least 7+ years’ experience in programme management within customer, marketing, CRM, or digital transformation environments.Strong programme and project management capability across multiple concurrent workstreams.Excellent stakeholder management and communication skills.Experience managing governance, risks, budgets, and delivery reporting.Experience in project management frameworks such as agile, waterfall, scrum or PRINCE2.Strong leadership and influencing capability across cross-functional teams.Strategic and customer-focused mindset.Strong organisational and planning skills.Collaborative leadership style.Ability to manage complexity and ambiguity.Strong problem-solving and decision-making capability.Resilient, adaptable, and delivery-focused.DesirableExperience within Financial Services or other regulated industries desirable.Knowledge of customer marketing, CRM, customer journeys, and marketing operations.Experience with customer and marketing technology platforms such as Bloomreach, Salesforce, Adobe, Braze, or HubSpot.Familiarity with customer data, analytics, and personalisation initiatives.About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension, or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures.We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture.What we offer Salary from £90,000 27 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. This role is based in London. For new starters, there is an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.",1786634791000,"2026-08-13 17:29:15","2026-08-03T07:44:46.957Z",90000,{"jsonldValid":28,"jsonld":68},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Programme Manager Customer Marketing Transformation (FTC)\",\"description\":\"\u003Ch2>Job Description\u003C/h2>\u003Cp>We're now recruiting for a \u003Cstrong>Programme Manager, Customer Marketing Transformation\u003C/strong> (1-Year Fixed-Term Contract), to lead and deliver strategic initiatives that enhance customer engagement, modernise marketing capabilities, and improve customer experiences across AJ Bell.\u003C/p>\u003Cp>Working across marketing, digital, data, technology, and operations, you'll manage complex cross functional programmes that deliver measurable business outcomes and support our long-term growth ambitions. The role is responsible for programme governance, stakeholder management, budgeting, risk management, and delivery planning, ensuring transformation initiatives are aligned to business strategy, successfully embedded across the organisation, and deliver meaningful commercial and customer benefits.\u003C/p>\u003Cp>\u003Cstrong>Key responsibilities\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Programme Leadership & Delivery\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Lead the end-to-end delivery of customer marketing transformation programmes.\u003C/li>\u003Cli>Develop and maintain programme roadmaps, delivery plans, governance structures, and reporting frameworks.\u003C/li>\u003Cli>Manage multiple workstreams and dependencies across business and technology teams.\u003C/li>\u003Cli>Ensure delivery milestones, risks, budgets, and outcomes are effectively managed.\u003C/li>\u003Cli>Promote continuous improvement and lessons learned throughout programme delivery.\u003C/li>\u003Cli>Work closely with CRM agency to establish and remove project blockers\u003C/li>\u003Cli>Run project status meetings, coordinate meetings between agency and key stakeholders, ensure actions are documented and followed through on\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Customer Marketing Transformation\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Deliver transformation initiatives focused on customer lifecycle optimisation, CRM and marketing technology transformation, personalisation and segmentation strategies, customer communications and engagement, marketing automation and campaign effectiveness, Customer journey improvements\u003C/li>\u003Cli>Support the implementation of customer-centric operating models and processes.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Stakeholder Management\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Build strong relationships with senior stakeholders across Marketing, Customer, Technology, Data, Compliance, Operations, and Change functions.\u003C/li>\u003Cli>Facilitate governance forums, steering committees, and executive updates.\u003C/li>\u003Cli>Influence and align stakeholders to support programme objectives and delivery priorities.\u003C/li>\u003Cli>Ensure impacted teams are engaged, prepared, and supported through change.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Governance, Risk & Financial Management\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Establish and maintain effective programme governance and controls.\u003C/li>\u003Cli>Manage programme risks, issues, dependencies, assumptions, and mitigations.\u003C/li>\u003Cli>Oversee programme budgets, resource plans, and supplier engagement.\u003C/li>\u003Cli>Track programme benefits and ensure delivery of agreed business outcomes.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Competence, Knowledge, and Skills\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Proven experience in project management and change implementation.\u003C/li>\u003Cli>At least 7+ years’ experience in programme management within customer, marketing, CRM, or digital transformation environments.\u003C/li>\u003Cli>Strong programme and project management capability across multiple concurrent workstreams.\u003C/li>\u003Cli>Excellent stakeholder management and communication skills.\u003C/li>\u003Cli>Experience managing governance, risks, budgets, and delivery reporting.\u003C/li>\u003Cli>Experience in project management frameworks such as agile, waterfall, scrum or PRINCE2.\u003C/li>\u003Cli>Strong leadership and influencing capability across cross-functional teams.\u003C/li>\u003Cli>Strategic and customer-focused mindset.\u003C/li>\u003Cli>Strong organisational and planning skills.\u003C/li>\u003Cli>Collaborative leadership style.\u003C/li>\u003Cli>Ability to manage complexity and ambiguity.\u003C/li>\u003Cli>Strong problem-solving and decision-making capability.\u003C/li>\u003Cli>Resilient, adaptable, and delivery-focused.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Desirable\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Experience within Financial Services or other regulated industries desirable.\u003C/li>\u003Cli>Knowledge of customer marketing, CRM, customer journeys, and marketing operations.\u003C/li>\u003Cli>Experience with customer and marketing technology platforms such as Bloomreach, Salesforce, Adobe, Braze, or HubSpot.\u003C/li>\u003Cli>Familiarity with customer data, analytics, and personalisation initiatives.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>About AJ Bell \u003C/strong>\u003C/p>\u003Cp>At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension, or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.\u003C/p>\u003Cp>We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.\u003C/p>\u003Cp>Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures.\u003C/p>\u003Cp>We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture.\u003C/p>\u003Cp>\u003Cstrong>What we offer \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Salary from £90,000 \u003C/li>\u003Cli>27 days holiday, increasing with service + buy/sell scheme + bank holidays \u003C/li>\u003Cli>8% Pension with matched contributions \u003C/li>\u003Cli>Discretionary bonus scheme \u003C/li>\u003Cli>Share schemes (including free shares and BAYE) \u003C/li>\u003Cli>Health Cash Plan and discounted private healthcare \u003C/li>\u003Cli>Free gym \u003C/li>\u003Cli>Enhanced family leave (subject to qualifying criteria) \u003C/li>\u003Cli>Travel and bike loan schemes \u003C/li>\u003Cli>Employee Assistance Programme \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Life at AJ Bell \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Regular social events including summer and Christmas parties \u003C/li>\u003Cli>Learning and development opportunities tailored to you \u003C/li>\u003Cli>Casual dress code \u003C/li>\u003Cli>Friendly, supportive team environment \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Our ways of working \u003C/strong>\u003C/p>\u003Cp>We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. This role is based in London. \u003C/p>\u003Cp>For new starters, there is an initial period of full-time office working to help you settle in and build relationships. \u003C/p>\u003Cp>\u003Cstrong>Inclusion & diversity \u003C/strong>\u003C/p>\u003Cp>We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. \u003C/p>\u003Cp>We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential. \u003C/p>\",\"datePosted\":\"2026-08-03T07:44:46.957Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"AJ Bell\",\"sameAs\":\"http://www.ajbell.co.uk/group\",\"logo\":\"https://cdn.jobboardwise.com/logo/ajbell.co.uk\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"AJ Bell\",\"value\":\"5822c93978fa5f7aa457f09425ea8f0d58cfcf46a19dca6aa7c5dbb51d9e7fd4\"},\"employmentType\":\"FULL_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"London - Hybrid\",\"addressRegion\":\"England\",\"addressCountry\":\"GB\"}}}",{"id":70,"applyToken":71,"slug":72,"title":73,"companyname":74,"companylogo":75,"companyIndustry":76,"city":77,"country":78,"applicantCountries":79,"applicantStates":80,"remote":17,"employmentType":81,"department":20,"content_html":82,"content_text":83,"years":23,"createdAt":84,"updatedAtISO":85,"postedAtISO":86,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":87,"isPaid":17,"schema":88},"f494c119c234cebff8a29e7534c58d2c074e2417a55924d0a5b45557ba9940f9","911ec9b79d089365cc0bca65bae3f85aaa36c49d2bc1531947f24932dd810475","salesforce-crm-developer-at-arrow-components-940bf93dda","Salesforce CRM Developer","Arrow Components","https://cdn.jobboardwise.com/logo/arrow.com","Technology, Information and Internet","MA-Casablanca","Morocco",[],[],[19],"\u003Ch1>\u003Cb>Position:\u003C/b>\u003C/h1>Salesforce CRM Developer\u003Ch1>\u003Cb>Job Description:\u003C/b>\u003C/h1>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>\u003Cbr>Job Description\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Position Title: Salesforce CRM Developer\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Overview\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>The Salesforce CRM Developer will be responsible for designing, developing, and implementing scalable and efficient Salesforce solutions to meet business needs across multiple regions and business units. This role requires strong technical expertise in Salesforce development, integrations, and platform configuration, along with the ability to collaborate effectively with cross-functional teams in a fast-paced, global environment.\u003C/span>\u003C/span>\u003C/p>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Who are we looking for?\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cspan>Minimum of \u003C/span>\u003Cb>\u003Cspan>5+ years of progressive experience\u003C/span>\u003C/b>\u003Cspan> in Salesforce development with in-depth knowledge of the Salesforce platform and ecosystem.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Strong proficiency in \u003C/span>\u003Cb>\u003Cspan>Apex, Visualforce, SOQL, SOSL, and Triggers\u003C/span>\u003C/b>\u003Cspan>, with hands-on experience integrating Salesforce with external systems using \u003C/span>\u003Cb>\u003Cspan>SOAP\u003C/span>\u003C/b>\u003Cspan> and \u003C/span>\u003Cb>\u003Cspan>RESTful web services\u003C/span>\u003C/b>\u003Cspan>.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Comprehensive understanding of \u003C/span>\u003Cb>\u003Cspan>object-oriented programming\u003C/span>\u003C/b>\u003Cspan> and \u003C/span>\u003Cb>\u003Cspan>relational database design\u003C/span>\u003C/b>\u003Cspan> principles.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Demonstrated ability to apply both \u003C/span>\u003Cb>\u003Cspan>declarative (administrative)\u003C/span>\u003C/b>\u003Cspan> and \u003C/span>\u003Cb>\u003Cspan>programmatic (developer)\u003C/span>\u003C/b>\u003Cspan> features appropriately within the Force.com platform.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Expertise in \u003C/span>\u003Cb>\u003Cspan>Salesforce security architecture\u003C/span>\u003C/b>\u003Cspan>, including profiles, permission sets, and sharing rules.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Experience in \u003C/span>\u003Cb>\u003Cspan>code optimization, refactoring\u003C/span>\u003C/b>\u003Cspan>, and adherence to Salesforce coding standards and best practices.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Hands-on experience with \u003C/span>\u003Cb>\u003Cspan>CI/CD pipelines.\u003C/span>\u003C/b>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Proven track record in developing \u003C/span>\u003Cb>\u003Cspan>custom Lightning Components\u003C/span>\u003C/b>\u003Cspan>, including \u003C/span>\u003Cb>\u003Cspan>Aura\u003C/span>\u003C/b>\u003Cspan> and \u003C/span>\u003Cb>\u003Cspan>Lightning Web Components (LWC)\u003C/span>\u003C/b>\u003Cspan>, with at least \u003C/span>\u003Cb>\u003Cspan>2+ years of direct experience\u003C/span>\u003C/b>\u003Cspan> in LWC development.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Practical experience with \u003C/span>\u003Cb>\u003Cspan>Sales Cloud, Service Cloud, and Experience Cloud\u003C/span>\u003C/b>\u003Cspan>, including \u003C/span>\u003Cb>\u003Cspan>case management processes\u003C/span>\u003C/b>\u003Cspan>.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Proficiency in \u003C/span>\u003Cb>\u003Cspan>HTML, JavaScript, jQuery, JSON, and XML\u003C/span>\u003C/b>\u003Cspan> for user interface and integration development.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Familiarity with \u003C/span>\u003Cb>\u003Cspan>Agile/Scrum methodologies\u003C/span>\u003C/b>\u003Cspan> and collaboration tools such as JIRA and Confluence.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Salesforce Certifications preferred: \u003C/span>\u003Cb>\u003Cspan>Platform Developer I & II\u003C/span>\u003C/b>\u003Cspan>, \u003C/span>\u003Cb>\u003Cspan>Administrator\u003C/span>\u003C/b>\u003Cspan>, or equivalent credentials.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Excellent written and verbal communication skills, with the ability to convey complex technical concepts to non-technical audiences.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>What you will be doing at ARROW:\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cspan>Design, develop, and deploy high-quality Salesforce solutions leveraging \u003C/span>\u003Cb>\u003Cspan>Apex classes, triggers, Visualforce pages, Lightning Web Components, and Flows\u003C/span>\u003C/b>\u003Cspan>.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Partner with \u003C/span>\u003Cb>\u003Cspan>Product Owners, Business Analysts, and stakeholders\u003C/span>\u003C/b>\u003Cspan> to analyze business requirements and translate them into scalable technical designs.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Develop and maintain \u003C/span>\u003Cb>\u003Cspan>integration solutions\u003C/span>\u003C/b>\u003Cspan> between Salesforce and external systems through secure APIs and middleware.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Create and maintain \u003C/span>\u003Cb>\u003Cspan>comprehensive technical documentation\u003C/span>\u003C/b>\u003Cspan>, including design specifications, data models, and deployment procedures.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Conduct \u003C/span>\u003Cb>\u003Cspan>unit testing, debugging, and performance tuning\u003C/span>\u003C/b>\u003Cspan> to ensure reliability and maintainability of delivered solutions.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Identify, analyze, and resolve complex application issues, providing \u003C/span>\u003Cb>\u003Cspan>root cause analysis\u003C/span>\u003C/b>\u003Cspan> and long-term corrective actions.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Participate in \u003C/span>\u003Cb>\u003Cspan>code reviews\u003C/span>\u003C/b>\u003Cspan>, enforce development standards, and promote best practices across the Salesforce development team.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Contribute to \u003C/span>\u003Cb>\u003Cspan>Agile development activities\u003C/span>\u003C/b>\u003Cspan>, including sprint planning, backlog grooming, and retrospectives, while ensuring continuous improvement in delivery quality and efficiency.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>What is in it for you?\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cspan>Full Permanent contract,\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Social advantage: CNSS, CIMR, Health insurance,\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Very good working atmosphere in a team of passionate collaborators,\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Work culture where you can make an impact,\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Working within an international organization, recognized worldwide in its sector.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cspan>\u003Cspan>#LI-FR1\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\u003Ch1>\u003Cb>Location:\u003C/b>\u003C/h1>MA-Casablanca, Morocco (Boulevard Al Quods)\u003Ch1>\u003Cb>Time Type:\u003C/b>\u003C/h1>Full time\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>Job Category:\u003C/b>\u003C/h1>Information Technology","Position: Salesforce CRM Developer Job Description: Job Description Position Title: Salesforce CRM Developer Overview The Salesforce CRM Developer will be responsible for designing, developing, and implementing scalable and efficient Salesforce solutions to meet business needs across multiple regions and business units. This role requires strong technical expertise in Salesforce development, integrations, and platform configuration, along with the ability to collaborate effectively with cross-functional teams in a fast-paced, global environment. Who are we looking for? Minimum of 5+ years of progressive experience in Salesforce development with in-depth knowledge of the Salesforce platform and ecosystem. Strong proficiency in Apex, Visualforce, SOQL, SOSL, and Triggers , with hands-on experience integrating Salesforce with external systems using SOAP and RESTful web services . Comprehensive understanding of object-oriented programming and relational database design principles. Demonstrated ability to apply both declarative (administrative) and programmatic (developer) features appropriately within the Force.com platform. Expertise in Salesforce security architecture , including profiles, permission sets, and sharing rules. Experience in code optimization, refactoring , and adherence to Salesforce coding standards and best practices. Hands-on experience with CI/CD pipelines. Proven track record in developing custom Lightning Components , including Aura and Lightning Web Components (LWC) , with at least 2+ years of direct experience in LWC development. Practical experience with Sales Cloud, Service Cloud, and Experience Cloud , including case management processes . Proficiency in HTML, JavaScript, jQuery, JSON, and XML for user interface and integration development. Familiarity with Agile/Scrum methodologies and collaboration tools such as JIRA and Confluence. Salesforce Certifications preferred: Platform Developer I & II , Administrator , or equivalent credentials. Excellent written and verbal communication skills, with the ability to convey complex technical concepts to non-technical audiences. What you will be doing at ARROW: Design, develop, and deploy high-quality Salesforce solutions leveraging Apex classes, triggers, Visualforce pages, Lightning Web Components, and Flows . Partner with Product Owners, Business Analysts, and stakeholders to analyze business requirements and translate them into scalable technical designs. Develop and maintain integration solutions between Salesforce and external systems through secure APIs and middleware. Create and maintain comprehensive technical documentation , including design specifications, data models, and deployment procedures. Conduct unit testing, debugging, and performance tuning to ensure reliability and maintainability of delivered solutions. Identify, analyze, and resolve complex application issues, providing root cause analysis and long-term corrective actions. Participate in code reviews , enforce development standards, and promote best practices across the Salesforce development team. Contribute to Agile development activities , including sprint planning, backlog grooming, and retrospectives, while ensuring continuous improvement in delivery quality and efficiency. What is in it for you? Full Permanent contract, Social advantage: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Working within an international organization, recognized worldwide in its sector. #LI-FR1 Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Information Technology",1791912333000,"2026-10-13 19:28:56","Posted Today","MAD",{"jsonldValid":17,"jsonld":27},{"id":90,"applyToken":91,"slug":92,"title":93,"companyname":94,"companylogo":95,"companyIndustry":96,"city":97,"country":98,"applicantCountries":99,"applicantStates":100,"remote":17,"employmentType":101,"department":20,"content_html":102,"content_text":103,"years":23,"createdAt":104,"updatedAtISO":105,"postedAtISO":106,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":107,"salaryMax":108,"currency":109,"isPaid":17,"schema":110},"22f1d1cd06a1d09af7ef22fd7d49c68fde6a7e4e7cc9fa6ad4b5f535b605d54d","f3ca39e06505d876d1887d106b7a1a5d1c42bd565f0d6f5f83768c7b2491f74d","associate-sales-representative-crm-houston-tx-at-abbott-914dc715e7","Associate Sales Representative, CRM (Houston, TX)","Abbott","https://cdn.jobboardwise.com/logo/abbott.com","Hospitals and Health Care","United States of America : Remote","United States",[],[],[19],"Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.\u003Ch2>\u003Cb>JOB DESCRIPTION:\u003C/b>\u003C/h2>\u003Cp>\u003Cb>Working at Abbott\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:\u003C/p>\u003Cul>\u003Cli>Career development with an international company where you can grow the career you dream of.\u003C/li>\u003Cli>Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.\u003C/li>\u003Cli>An excellent retirement savings plan with a high employer contribution ·\u003C/li>\u003Cli>Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.\u003C/li>\u003Cli>A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.\u003C/li>\u003Cli>A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>The Opportunity\u003C/b>\u003C/p>\u003Cbr>\u003Cp>The Associate Sales Representative is a field-based position based in \u003Cb>Houston, Texas \u003C/b>in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You’ll Work On\u003C/b>\u003C/p>\u003Cbr>\u003Cp>Operating with general guidance, offers engineering, sales, educational, and technical support to address field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM products.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Key Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Acts as a clinical interface between the medical community and the business. Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.\u003C/li>\u003Cli>Provides engineering, sales, education, and clinical support in response to field inquiries on as-needed basis.  Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.\u003C/li>\u003Cli>Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals.\u003C/li>\u003Cli>Provides additional back-up support to CRM Sales Representatives\u003C/li>\u003C/ul>\u003Cbr>\u003Cbr>\u003Cp>\u003Cb>Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s Degree or four years of relevant work experience in lieu of a bachelor’s degree\u003C/li>\u003Cli>1-2 years of successful sales or related business experience with proven leadership, preferably within the medical device industry\u003C/li>\u003Cli>Well organized, capable of juggling multiple projects and accustomed to tight deadlines.\u003C/li>\u003Cli>Excellent personal computer skills including MS Excel, Word, Outlook and Power Point.\u003C/li>\u003Cli>Ability to work in a highly matrixed and geographically diverse business environment.\u003C/li>\u003Cli>Ability to work within a team and as an individual contributor in a fast-paced, changing environment.\u003C/li>\u003Cli>Ability to leverage and/or engage others to accomplish projects.\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.\u003C/li>\u003Cli>Multitasks, prioritizes and meets deadlines in timely manner.\u003C/li>\u003Cli>Strong organizational and follow-up skills, as well as attention to detail.\u003C/li>\u003Cli>Excellent interpersonal, verbal, written and presentation skills\u003C/li>\u003Cli>Schedule flexibility for case coverage and client meetings after hours and on weekends.\u003C/li>\u003Cli>Ability to work with excel, PowerPoint and other reporting programs to manage sales and territory data\u003C/li>\u003Cli>Ability to interpret and use sales data to manage territory and accounts effectively\u003C/li>\u003Cli>Ability to travel approximately 25-50% of the time, dependent on territory geography.\u003C/li>\u003C/ul>\u003Cbr>\u003Cbr>\u003Cp>\u003Cb>Preferred Qualifications:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience with direct quota attainment and performance metrics\u003C/li>\u003Cli>Utilized as entry level role for those coming in outside of the CA Associate program with minimum of:\u003C/li>\u003Cli>1 year of experience or program certificate such as ATI, PrepMD, etc.\u003C/li>\u003Cli>Ability to become fully certified on CRM products within 2 years\u003C/li>\u003Cli>Strong technical aptitude\u003C/li>\u003Cli>Prior experience in a clinical setting or equivalent training/education in a related field\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>Apply Now\u003C/b>\u003C/p>\u003Cp>Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com\u003C/p>\u003Cp>Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.\u003C/p>\u003Cp>Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>The base pay for this position is \u003C/b>\u003C/p>$43,900.00 – $109,200.00\u003Cp>In specific locations, the pay range may vary from the range posted.\u003C/p>\u003Ch2>\u003Cb>JOB FAMILY:\u003C/b>\u003C/h2>Sales Force\u003Ch2>\u003Cb>DIVISION:\u003C/b>\u003C/h2>CRM Cardiac Rhythm Management\u003Ch2>\u003Cb>LOCATION:\u003C/b>\u003C/h2>United States of America : Remote\u003Ch2>\u003Cb>ADDITIONAL LOCATIONS:\u003C/b>\u003C/h2>\u003Ch2>\u003Cb>WORK SHIFT:\u003C/b>\u003C/h2>Standard\u003Ch2>\u003Cb>TRAVEL:\u003C/b>\u003C/h2>Yes, 50 % of the Time\u003Ch2>\u003Cb>MEDICAL SURVEILLANCE:\u003C/b>\u003C/h2>Yes\u003Ch2>\u003Cb>SIGNIFICANT WORK ACTIVITIES:\u003C/b>\u003C/h2>Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Work in a clean room environmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf","Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity The Associate Sales Representative is a field-based position based in Houston, Texas in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. What You’ll Work On Operating with general guidance, offers engineering, sales, educational, and technical support to address field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM products. Key Responsibilities: Acts as a clinical interface between the medical community and the business. Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly. Provides engineering, sales, education, and clinical support in response to field inquiries on as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals. Provides additional back-up support to CRM Sales Representatives Qualifications: Bachelor’s Degree or four years of relevant work experience in lieu of a bachelor’s degree 1-2 years of successful sales or related business experience with proven leadership, preferably within the medical device industry Well organized, capable of juggling multiple projects and accustomed to tight deadlines. Excellent personal computer skills including MS Excel, Word, Outlook and Power Point. Ability to work in a highly matrixed and geographically diverse business environment. Ability to work within a team and as an individual contributor in a fast-paced, changing environment. Ability to leverage and/or engage others to accomplish projects. Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization. Multitasks, prioritizes and meets deadlines in timely manner. Strong organizational and follow-up skills, as well as attention to detail. Excellent interpersonal, verbal, written and presentation skills Schedule flexibility for case coverage and client meetings after hours and on weekends. Ability to work with excel, PowerPoint and other reporting programs to manage sales and territory data Ability to interpret and use sales data to manage territory and accounts effectively Ability to travel approximately 25-50% of the time, dependent on territory geography. Preferred Qualifications: Experience with direct quota attainment and performance metrics Utilized as entry level role for those coming in outside of the CA Associate program with minimum of: 1 year of experience or program certificate such as ATI, PrepMD, etc. Ability to become fully certified on CRM products within 2 years Strong technical aptitude Prior experience in a clinical setting or equivalent training/education in a related field Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $43,900.00 – $109,200.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: CRM Cardiac Rhythm Management LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Yes SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Work in a clean room environmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf",1791883118000,"2026-10-13 11:24:13","Posted Yesterday",43900,109200,"USD",{"jsonldValid":17,"jsonld":27},{"id":112,"applyToken":113,"slug":114,"title":115,"companyname":94,"companylogo":95,"companyIndustry":96,"city":97,"country":98,"applicantCountries":116,"applicantStates":117,"remote":17,"employmentType":118,"department":20,"content_html":119,"content_text":120,"years":23,"createdAt":104,"updatedAtISO":105,"postedAtISO":106,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":121,"salaryMax":122,"currency":109,"isPaid":17,"schema":123},"a3371970e85b5055fc1f4140272e21d7d43388f09dd6f9354a1e2547a97cd3dd","5ac3cd5a38241ff7d153e6adaab1fe5359c4081d23b5c5b87626cef943587896","clinical-specialist-i-crm-houston-tx-at-abbott-5793ce4922","Clinical Specialist I - CRM, Houston, TX",[],[],[19],"Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.\u003Ch2>\u003Cb>JOB DESCRIPTION:\u003C/b>\u003C/h2>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>\u003Cbr>Job Description\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Working at Abbott\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:\u003C/span>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cspan>Career development with an international company where you can grow the career you dream of.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>An excellent retirement savings plan with a high employer contribution ·\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>The Opportunity\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>This position is a field-based position based in \u003C/span>\u003Cb>\u003Cspan>Houston, TX\u003C/span>\u003C/b>\u003Cspan> in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.\u003C/span>\u003C/span>\u003C/p>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>What You’ll Work On\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.\u003C/span>\u003C/span>\u003C/p>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Key Responsibilities:\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cb>\u003Cspan>Clinical Interface\u003C/span>\u003C/b>\u003Cspan>: Acts as a clinical interface between the medical community and the business.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cb>\u003Cspan>Relationship Building\u003C/span>\u003C/b>\u003Cspan>: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cb>\u003Cspan>Comprehensive Support\u003C/span>\u003C/b>\u003Cspan>: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cb>\u003Cspan>Training and Education\u003C/span>\u003C/b>\u003Cspan>: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cb>\u003Cspan>Sales Support\u003C/span>\u003C/b>\u003Cspan>: Provides additional back-up support to CRM Sales Representatives.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Required Qualifications\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan>\u003Cspan>Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. \u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Ci>\u003Cspan>A minimum of 2+ years\u003C/span>\u003C/i>\u003Cspan> of related experience or a program certification from an accredited cardiac training program.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must have the capability to obtain certification in CRM products.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Familiarity with cath lab and operating room procedures and protocol\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Demonstrate advanced knowledge of cardiac pacing systems. \u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must apply engineering skills and abilities to interpret and solve complex clinical problems.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must be detail-oriented and capable of working independently.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Cspan>\u003Cspan>Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.\u003C/span>\u003C/span>\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cspan>\u003Cb>\u003Cspan>Apply Now\u003C/span>\u003C/b>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cb>The base pay for this position is \u003C/b>\u003C/p>$61,300.00 – $122,700.00\u003Cp>In specific locations, the pay range may vary from the range posted.\u003C/p>\u003Ch2>\u003Cb>JOB FAMILY:\u003C/b>\u003C/h2>Support Services\u003Ch2>\u003Cb>DIVISION:\u003C/b>\u003C/h2>CRM Cardiac Rhythm Management\u003Ch2>\u003Cb>LOCATION:\u003C/b>\u003C/h2>United States of America : Remote\u003Ch2>\u003Cb>ADDITIONAL LOCATIONS:\u003C/b>\u003C/h2>\u003Ch2>\u003Cb>WORK SHIFT:\u003C/b>\u003C/h2>Standard\u003Ch2>\u003Cb>TRAVEL:\u003C/b>\u003C/h2>Yes, 50 % of the Time\u003Ch2>\u003Cb>MEDICAL SURVEILLANCE:\u003C/b>\u003C/h2>Yes\u003Ch2>\u003Cb>SIGNIFICANT WORK ACTIVITIES:\u003C/b>\u003C/h2>Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Work in a clean room environmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf","Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Job Description Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position is a field-based position based in Houston, TX in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. What You’ll Work On Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products. Key Responsibilities: Clinical Interface : Acts as a clinical interface between the medical community and the business. Relationship Building : Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly. Comprehensive Support : Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. Training and Education : Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. Sales Support : Provides additional back-up support to CRM Sales Representatives. Required Qualifications Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program. Must have the capability to obtain certification in CRM products. Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures. Familiarity with cath lab and operating room procedures and protocol Demonstrate advanced knowledge of cardiac pacing systems. Must apply engineering skills and abilities to interpret and solve complex clinical problems. Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively. Must be detail-oriented and capable of working independently. Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently. Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $61,300.00 – $122,700.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: CRM Cardiac Rhythm Management LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Yes SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Work in a clean room environmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf",61300,122700,{"jsonldValid":17,"jsonld":27},{"id":125,"applyToken":126,"slug":127,"title":128,"companyname":129,"companylogo":130,"companyTagline":131,"companyIndustry":132,"city":133,"country":98,"applicantCountries":134,"applicantStates":135,"remote":17,"employmentType":136,"department":20,"content_html":137,"content_text":138,"years":23,"createdAt":139,"updatedAtISO":140,"postedAtISO":86,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":141,"salaryMax":142,"currency":109,"isPaid":17,"schema":143},"3ae757096e407feddf2cb3e388d72c293055a91e044401a26ac9fe46ad409d6a","f23a9b6c4ac709b7cff60d550355cce131624c8166eb2dc25b50a9b2d48da329","platform-manager-crm-global-at-vantage-data-centers-3481a4c4f2","Platform Manager, CRM, Global","Vantage Data Centers","https://cdn.jobboardwise.com/logo/vantage-dc.com","Experience | Scalability | Efficiency By Design","IT Services and IT Consulting","CO11",[],[],[19],"\u003Ch1>\u003Cb>About Vantage\u003C/b>\u003C/h1>\u003Cp>\u003Cbr>Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Position Overview\u003C/b>\u003C/p>\u003Cp>\u003Cb>This role can be based in Denver, CO. in alignment with our flexible work policy (3 days in, 2 days flexible). Or US remote.\u003C/b>\u003C/p>\u003Cbr>\u003Cp>Join Vantage as a Global Platform Manager and be responsible for the comprehensive management and operational efficiency of our Enterprise platform.\u003C/p>\u003Cbr>\u003Cp>The Platform Manager will capture and analyze requests for new IT services, find opportunities to use technology for business improvements, and facilitate solution implementation. The ideal candidate is proactive in conducting research, developing roadmaps, and offering insights to enhance business operations through technology. You will apply innovative thinking to create detailed business and system documentation. You will become familiar with the entire CTIO organization and our business partners, regions, and third-party vendors that we will use to meet our team's needs for timely and scalable enterprise platform deliveries.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Essential Job Functions\u003C/b>\u003C/p>\u003Cp>\u003Cb>Requirements Gathering:\u003C/b>\u003C/p>\u003Cul>\u003Cli>As an Enterprise Platform Manager you will lead project teams in gathering requirements and designing solutions.\u003C/li>\u003Cli>Capture, analyze, and document requests for new IT services from collaborators.\u003C/li>\u003Cli>Collect and refine requirements from collaborators, translating them into actionable tasks for the Infrastructure & Service Desk teams.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Stakeholder Engagement:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Act as a liaison between enterprise platform departments and various internal collaborators.\u003C/li>\u003Cli>Build trust and rapport by establishing strong relationships with collaborators.\u003C/li>\u003Cli>Drive user adoption of Enterprise platforms by maintaining adoption and data-quality dashboards and implementing strategies for continuous improvement.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Service Request Analysis:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Receive and evaluate service or enterprise platform requests, ensuring all requirements and justifications are clearly documented.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Research & Technology Analysis:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Conduct research and analysis to identify areas where technology can improve business operations and processes.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Gap Analysis & Roadmaps:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Perform gap analysis to determine where existing systems fall short and provide recommendations for improvements.\u003C/li>\u003Cli>Develop roadmaps and proof-of-concepts to demonstrate potential technology solutions.\u003C/li>\u003Cli>Develop and maintain a comprehensive backlog of enhancements and fixes, prioritizing according to business impact.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Process Improvement:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Continuously evaluate and improve business processes to optimize technology integration and service delivery.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Additional Duties:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Respond promptly to immediate issues, troubleshoot problems, and identify solutions or user training requirements.\u003C/li>\u003Cli>Manage and work with third party vendors applied to supplement fulltime Vantage employees.\u003C/li>\u003Cli>Stay abreast of new tools, capabilities, and updates within the enterprise platform(s) to continuously leverage technology for business excellence.\u003C/li>\u003Cli>Handle additional duties as assigned by Management.\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>Job Requirements\u003C/b>\u003C/p>\u003Cp>\u003Cb>Education:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s degree or equivalent experience in Information Technology, Computer Science, or a related field.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Experience:\u003C/b>\u003C/p>\u003Cul>\u003Cli>3-5 years of experience working with Enterprise Systems administration, application management or a role with similar responsibilities.\u003C/li>\u003Cli>Demonstrable expertise in various technical areas, including systems, software installation and configuration.\u003C/li>\u003Cli>Experience leading discovery workshops, including solution presentations and prototype demonstrations.\u003C/li>\u003Cli>Data Center experience is preferred, but not required.\u003C/li>\u003Cli>Experience with ServiceNow and/or Salesforce is preferred, but not required.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Skills:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong organizational and project management skills.\u003C/li>\u003Cli>Excellent communication and interpersonal abilities with exceptional ability to work well with people, including collaborators and team members.\u003C/li>\u003Cli>Strong attention to detail and accuracy.\u003C/li>\u003Cli>Excellent analytical, decision-making, and problem-solving skills.\u003C/li>\u003Cli>Ability to multitask and prioritize effectively in a fast-paced environment.\u003C/li>\u003Cli>Attitude that emphasizes problem-solving and a dedication to continuous improvement.\u003C/li>\u003Cli>Capable problem solver who can effectively communicate the value of our platform and engage with collaborators at all levels.\u003C/li>\u003Cli>Customer-focused with a passion for enhancing employee experience.\u003C/li>\u003Cli>Ability to work both independently and as part of a team.\u003C/li>\u003Cli>Travel required is expected to be up to 5% but may increase over time as the business evolves.\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>Physical Demands and Special Requirements\u003C/b>\u003C/p>\u003Cp>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/p>\u003Cp>While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Additional Details\u003C/b>\u003C/p>\u003Cul>\u003Cli>Salary Range: $140,000-150,000 + Bonus (this range is based on Colorado market data and may vary in other locations)\u003C/li>\u003Cli>This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.\u003C/li>\u003Cli>Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.\u003C/li>\u003C/ul>\u003Cp>#LI-CM1  #LI-Hybrid\u003C/p>\u003Cbr>\u003Cp>We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.\u003C/p>\u003Cp>\u003Cbr>Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.\u003C/p>\u003Cbr>\u003Cp>Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.\u003C/p>\u003Cbr>\u003Cp>Vantage is an Equal Opportunity Employer.\u003C/p>\u003Cp>Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.\u003C/p>\u003Cbr>\u003Cp>We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!\u003C/p>","About Vantage Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview This role can be based in Denver, CO. in alignment with our flexible work policy (3 days in, 2 days flexible). Or US remote. Join Vantage as a Global Platform Manager and be responsible for the comprehensive management and operational efficiency of our Enterprise platform. The Platform Manager will capture and analyze requests for new IT services, find opportunities to use technology for business improvements, and facilitate solution implementation. The ideal candidate is proactive in conducting research, developing roadmaps, and offering insights to enhance business operations through technology. You will apply innovative thinking to create detailed business and system documentation. You will become familiar with the entire CTIO organization and our business partners, regions, and third-party vendors that we will use to meet our team's needs for timely and scalable enterprise platform deliveries. Essential Job Functions Requirements Gathering: As an Enterprise Platform Manager you will lead project teams in gathering requirements and designing solutions. Capture, analyze, and document requests for new IT services from collaborators. Collect and refine requirements from collaborators, translating them into actionable tasks for the Infrastructure & Service Desk teams. Stakeholder Engagement: Act as a liaison between enterprise platform departments and various internal collaborators. Build trust and rapport by establishing strong relationships with collaborators. Drive user adoption of Enterprise platforms by maintaining adoption and data-quality dashboards and implementing strategies for continuous improvement. Service Request Analysis: Receive and evaluate service or enterprise platform requests, ensuring all requirements and justifications are clearly documented. Research & Technology Analysis: Conduct research and analysis to identify areas where technology can improve business operations and processes. Gap Analysis & Roadmaps: Perform gap analysis to determine where existing systems fall short and provide recommendations for improvements. Develop roadmaps and proof-of-concepts to demonstrate potential technology solutions. Develop and maintain a comprehensive backlog of enhancements and fixes, prioritizing according to business impact. Process Improvement: Continuously evaluate and improve business processes to optimize technology integration and service delivery. Additional Duties: Respond promptly to immediate issues, troubleshoot problems, and identify solutions or user training requirements. Manage and work with third party vendors applied to supplement fulltime Vantage employees. Stay abreast of new tools, capabilities, and updates within the enterprise platform(s) to continuously leverage technology for business excellence. Handle additional duties as assigned by Management. Job Requirements Education: Bachelor’s degree or equivalent experience in Information Technology, Computer Science, or a related field. Experience: 3-5 years of experience working with Enterprise Systems administration, application management or a role with similar responsibilities. Demonstrable expertise in various technical areas, including systems, software installation and configuration. Experience leading discovery workshops, including solution presentations and prototype demonstrations. Data Center experience is preferred, but not required. Experience with ServiceNow and/or Salesforce is preferred, but not required. Skills: Strong organizational and project management skills. Excellent communication and interpersonal abilities with exceptional ability to work well with people, including collaborators and team members. Strong attention to detail and accuracy. Excellent analytical, decision-making, and problem-solving skills. Ability to multitask and prioritize effectively in a fast-paced environment. Attitude that emphasizes problem-solving and a dedication to continuous improvement. Capable problem solver who can effectively communicate the value of our platform and engage with collaborators at all levels. Customer-focused with a passion for enhancing employee experience. Ability to work both independently and as part of a team. Travel required is expected to be up to 5% but may increase over time as the business evolves. Physical Demands and Special Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Additional Details Salary Range: $140,000-150,000 + Bonus (this range is based on Colorado market data and may vary in other locations) This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. #LI-CM1 #LI-Hybrid We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage is an Equal Opportunity Employer. Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage. We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!",1791862198000,"2026-10-13 05:32:45",140000,150000,{"jsonldValid":17,"jsonld":27},1792072947029]